First Alert Home Security System DWC 400 User Manual

SECURITY CAMERA  
ADD-ON CAMERA for DWS SERIES DVR  
USER’S MANUAL  
Model  
DWC-400 1
NIGHT  
VISION  
AUDIO  
SURVEILLANCE  
INDOOR/OUTDOOR  
CAMERAS  
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INTRODUCTION  
KEY PRODUCT FEATURES  
1
MAIN DESCRIPTION  
Digital wireless add-on camera for First Alert DWS Series DVR systems suit-  
able for applications such as high-end residential - new or remodel, light com-  
mercial, small business/retail, small warehouse or small grocery.  
PRODUCT FEATURES  
2.4 GHz Digital Frequency Hopping Spread Spectrum (FHSS) Technology  
Audio surveillance camera  
CMOS Color camera with 25 IR LED’s for up to 60’ night vision  
Camera has built-in IR cut filter for truer color representation  
IP66 weather rating  
WHAT’S IN THE BOX  
SECURITY CAMERA  
ADD-ON CAMERA for DWS SERIES DVR  
USER’S MANUAL  
Model  
DWC-400 1
AUDIO  
SURVEILLANCE  
INDOOR/OUTDOOR  
CAMERAS  
NIGHT  
VISION  
Power Supply  
User’s Manual  
Digital Wireless Camera,  
Antenna and Stand  
Mounting Hardware  
(3 screws and 3 plastic  
anchors per Camera)  
English and Spanish  
Manuals  
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SAFETY  
CAUTION STATEMENTS  
2
SAFETY PRECAUTIONS  
Do not drop, puncture, or disassemble the cameras or DVR.  
Do not tug on the power adapter. Use the plug to remove it from the wall.  
Do not expose the cameras or DVR to high temperatures.  
For your own safety, avoid using the DVR when there is a storm or lightning in your area.  
Use the cameras and DVR with care. Avoid pressing hard on the cameras or DVR body.  
Do not crush or damage the power cable  
FCC COMPLIANCE  
FCC Compliance Class C Intentional Radiator  
This equipment has been tested and found to comply with the limits for a Class C Intentional Radiator,  
pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against  
harmful interference in a residential installation. This equipment generates, uses and can radiate radio  
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful  
interference to radio communications.  
However, there is no guarantee that the interference will not occur in a particular installation. If this equipment  
does cause harmful interference to radio or television reception, which can be determined by turning the  
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following  
measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that of the receiver.  
Consult the dealer or an experienced radio or TV technician for help.  
Notice: Only peripherals complying with FCC limits may be attached to this equipment. Operation with non-  
compliant peripherals or peripherals not recommended by First Alert / BRK Brands, Inc. is likely to result in  
interference to radio and TV reception. Changes or modifications to the product, not expressly approved by  
First Alert / BRK Brands, Inc., could void the user’s authority to operate the equipment.  
We, First Alert / BRK Brands, Inc. declare under our sole responsibility that the device to which this declaration  
relates: Complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)  
this device may not cause harmful interference, and (2) this device must accept any interference received,  
including interference that may cause undesired operation.  
FCC Certification  
This device contains a radio transmitter. Accordingly, it has been certified as compliant with 47 CFR Part 15 of  
the FCC Rules for intentional radiators. Products that contain a radio transmitter are labeled with an FCC ID.  
DISPOSAL  
This symbol indicates that it is prohibited to dispose of these batteries in the household waste. Take  
spent batteries that can no longer be charged to the designated collection points in your community.  
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INSTALLATION  
MOUNTING & PAIRING  
3
INSTALLING CAMERAS  
1. Select the position for the camera and secure the camera stand.  
(Screws and anchors are supplied. Use an appropriate screw type  
for the mounting surface.)  
2. Screw the camera onto the bracket.  
3. Adjust camera to the proper view angle Make  
sure the lens is upright relative to your subject.  
Tighten the thumb bolt.  
4. Screw the antenna into place on the rear of  
the camera. Adjust the antenna to an upright  
position.  
5. Connect the power cable to the DC IN of the  
camera.  
6. Plug the power supply into the electrical outlet.  
Camera Orientation  
It’s important the camera is mounted correctly  
to ensure the image is not upside down as the  
camera lens can only be positioned one way.  
CAMERA PAIRING  
Camera Setup-Sub Menu  
Camera Setup-Pairing  
Use  
to select the camera to set up (1-4).  
Use  
to select PAIRING, BRIGHTNESS and CAMERA ON/OFF  
settings.  
With PAIRING section highlighted, press  
MENU key once to  
begin camera pairing. Press Pairing Key button on Camera cord.  
Pairing LED on camera will blink once then will begin blinking  
continuously indicating data transmission is in process.  
Pairing Key  
System will confirm pairing process is successful with “PAIRED”  
displaying on screen. System will indicate pairing process failed  
with “PAIRING FAIL” displaying on screen.  
Press ESC to return to main menu.  
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APPENDIX  
TROUBLESHOOTING/SPECIFICATIONS  
4
TROUBLESHOOTING  
TROUBLE  
SHOOTING  
error  
PoSSIble cauSe  
SolutIonS  
Confirm that all cables are connected correctly.  
Confirm that the power adapter is securely connected to the back of the unit.  
Confirm power is on at electrical outlet.  
System is not receiving  
power or is not powering up plugged. No power at electrical outlet.  
Cable from power adapter is loose or is un-  
Camera out of range  
Locate camera closer to receiver.  
Camera not “Paired”  
There is no picture on  
Connect camera through Camera Pairing menu.  
If possible, remove major obstacles in between the camera and the receiver. Or, relocate  
the camera to another location.  
selected channels/cam-  
era picture is not being  
displayed  
Signal is blocked  
The power supply for the camera is not plugged in Confirm camera power supply is connected correctly.  
No power being received at the electrical outlet  
Confirm power is on at electrical outlet  
The camera’s infra-red LEDs shine invisible light  
At night, only white appears  
that reflects of surfaces such as glass causing  
on the screen  
Place the camera on the other side of windows to try to improve the night vision or place  
in a well lit area.  
white light  
A black and white image  
This is normal operation for night vision  
appears at night  
No action required.  
Place the camera and/or receiver antenna at a new angle or readjust its position to make  
an improvement.  
Poor image quality  
Interference  
Remove obstacles between the camera and receiver that might affect the signal (e.g.,  
furniture, cabinets, and walls.)  
Relocate the camera closer to the receiver.  
Antenna direction is limited  
Adjust the camera antenna and receiver position  
If possible, remove major obstacles in between the camera and receiver. Or, relocate the  
camera to another location.  
Signal has been blocked  
Low or unstable signal  
Audio Feedback  
Strong radio signal nearby  
Keep WIFI router away from the camera and/or receiver.  
Keep active appliances such as hair dryers, heat fans, air conditioners, water pumps, or  
microwave ovens away from the camera and/or receiver.  
Strong electromagnetic interference nearby  
The camera has a high sensitivity microphone. Keep the camera at least 10 feet away  
from the receiver. If the camera must be within 10 feet of the receiver, keep the volume  
down.  
Camera and receiver are too close  
TECHNICAL SPECIFICATIONS  
SPECIFICATIONS  
Item  
DevIce Parameter  
SPecIfIcatIon  
2.4 GHz secure digital wireless with 24 transmission channels using Frequency Hop-  
ping Spread Spectrum (FHSS) technology  
Wireless Parameters  
2.4 GHz secure digital wireless at approximately 500 feet (150 meters) open space line  
of sight  
Communication Range  
Camera Resolution  
IR LED’s  
640 x 480  
25  
IR Cut Filter  
Automatic for daytime true color  
IP-66  
Camera  
Weather Resistant Rating  
Night Vision  
60’ (18m)  
Operating Temperature  
Operating Voltage  
Current Consumption  
14 °F to 122 °F (-10 °C to 50°C)  
DC 5V / 1A  
860mA (max)  
4.8”D (123mm) x 2.6”W (65mm) x 2.6”H (65mm) camera barrel only  
6.2”D (157mm) x 2.75”W (70mm) x 8.5”H (216mm) w/stand and antenna  
Dimensions  
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APPENDIX  
WARRANTY  
4
WARRANTY  
PRODUCT LIMITED WARRANTY  
BRK Brands, Inc., (“BRK”) the maker of First Alert® brand products warrants that for a period of one year from the date of purchase  
(the “Warranty Period”), this product will be free from defects in material and workmanship. BRK, at its sole option, will repair or  
replace this product or any component of the product found to be defective during the Warranty Period. Replacement or repair will  
be made with a new or remanufactured product or component. If the product is no longer available, replacement may be made with  
a similar product of equal or greater value. This is your exclusive warranty.  
This warranty is valid for the original retail purchaser only from the date of initial retail purchase and is not transferable. In order  
to obtain warranty service, you must keep the original sales receipt and proof of purchase in the form of the UPC code from the  
package. BRK dealers, service centers, or retail stores selling BRK products do not have the right to alter, modify or any way change  
the terms and conditions of this warranty.  
WARRANTY EXCLUSIONS  
Parts and Labor: 1 year limited (warranted parts do not include bulbs, LEDs, and batteries)  
This warranty does not apply to bulbs, LEDs, and batteries supplied with or forming part of the product.  
This warranty is invalidated if non- BRK accessories are or have been used in or in connection with the product or in any modification  
or repair is made to the product.  
This warranty does not apply to defects or damages arising by use of the product in other than normal (including normal atmospheric,  
moisture and humidity) conditions or by installation or use of the product other than in strict accordance with the instructions  
contained in the product owner’s manual.  
This warranty does not apply to defects in or damages to the product caused by (i) negligent use of the product, (ii) misuse,  
abuse, neglect, alteration, repair or improper installation of the product, (iii) electrical short circuits or transients, (iv) usage not in  
accordance with product installation, (v) use of replacement parts not supplied by BRK, (vi) improper product maintenance, or (vii)  
accident, fire, flood or other Acts of God.  
This warranty does not cover the performance or functionality of any computer software included in the package with the product.  
BRK makes no warranty that the software provided with the product will function without interruption or otherwise be free of  
anomalies, errors, or “Bugs.” This warranty does not cover any costs relating to removal or replacement of any product or software  
installed on your computer.  
BRK reserves the right to make changes in design or to make additions to or improvements in its products without incurring any  
obligations to modify any product which has already been manufactured. BRK will make every effort to provide updates and fixes to  
its software via its website. This warranty does not cover any alteration or damage to any other software that may be or may become  
resident on the users system as a result of installing the software provided. This warranty is in lieu of other warranties, expressed or  
implied, and BRK neither assumes nor authorizes any person to assume for it any other obligation or liability in connection with the  
sale or service of the product. In no event shall BRK be liable for any special or consequential damages arising from the use of the  
product or arising from the malfunctioning or non-functioning of the product, or for any delay in the performance of this warranty  
due to any cause beyond its control.  
BRK does not make any claims or warranties of any kind whatsoever regarding the product’s potential, ability, or effectiveness to  
prevent, minimize, or in any way affect personal or property damage or injury. BRK is not responsible for any personal damage, loss,  
or theft related to the product or to its use for any harm, whether physical or mental related thereto. Any and all claims or statements,  
whether written or verbal, by salespeople, retailers, dealers, or distributors to the contrary are not authorized by BRK, and do not  
affect this provision of this warranty.  
BRK’s responsibility under this, or any other warranty, implied or expressed, is limited to repair, replacement or refund, as set  
forth above. These remedies are the sole and exclusive remedies for any breach of warranty. BRK is not responsible for direct,  
special, incidental, or consequential damages resulting from any breach of warranty or under any other legal theory including but  
not limited to, loss profits, downtime, goodwill, damage to or replacement of equipment and property and any costs of recovering,  
reprogramming or reproducing any program or data stored in or used with a system containing the product accompanying software.  
BRK does not warrant the software will operate with any other software except that which is indicated. BRK cannot be responsible  
for characteristics of their party hardware or software which may effect the operation of the software included.  
Except to the extent prohibited by applicable law, any implied warranty of merchantability or fitness for a particular purpose is  
limited in duration to the duration of the above Warranty Period. Some states, provinces, or jurisdictions do not allow the exclusion  
or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above limitations  
or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from  
state to state, or province to province, or jurisdiction to jurisdiction.  
OBTAINING SERVICE  
If service is required, do not return the product to your place of purchase. In order to obtain warranty service, contact the Consumer  
Affairs Division at 1-800-323-9005, 7:30 a.m. – 5:00 a.m. Central Standard Time, Monday through Friday. To assist us in serving you,  
please have the model number and date of purchase available when calling.  
After contacting the Consumer Affairs Division and it is determined that the product should be returned for Warranty Service, please  
mail the product to: BRK Brands, Inc., 3901 Liberty Street Road, Aurora, IL 60504-8122.  
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©2012 BRK Brands, Inc.  
a Jarden Corporation Company (NYSE:JAH)  
3901 Liberty Street Road, Aurora, IL 60504-8122  
Phone: 630-851-7330 Tech Services: 800-323-9005  
M08-0427-002  
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