Portable Air Conditioner
Models:
AP14000HS & AP14000W
Owner’s Manual
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Table of Contents
IMPORTANT SAFETY INFORMATION.................................................................I
INTRODUCTION ...................................................................................................1
PARTS IDENTIFICATION.....................................................................................2
BACK VIEW..........................................................................................................2
FRONT VIEW........................................................................................................2
INSTALLING THE CARBON FILTER...................................................................3
WINDOW KIT INSTALLATION INSTRUCTIONS.................................................4
PREPARATIONS FOR INSTALLING THE WINDOW KIT..................................................4
INSTALLING THE GRATED ADAPTER........................................................................5
INSTALLING THE WINDOW PLATES..........................................................................6
ATTACHING THE DUCT CONNECTORS TO THE EXHAUST HOSE..................................7
CONNECTING THE DUCT CONNECTORS TO THE UNIT ...............................................8
CONNECTING THE DUCT CONNECTOR TO THE GRATED ADAPTER .............................8
CONTROL PANEL OVERVIEW..........................................................................10
CONTROL PANEL LCD INDICATORS..............................................................10
USING THE CONTROL PANEL .........................................................................11
POWER .............................................................................................................11
Auto-Restart: ...............................................................................................11
COOLING MODE.................................................................................................11
DEHUMIDIFYING MODE .......................................................................................11
HEAT MODE (HS MODEL ONLY) .........................................................................12
FAN ONLY MODE ...............................................................................................12
SPEED...............................................................................................................12
TIMER ...............................................................................................................12
How to set the unit to automatically turn on................................................12
How to set the unit to automatically turn off................................................12
WATER LIGHT ....................................................................................................12
REMOTE CONTROL OVERVIEW ......................................................................13
INSTALLING THE BATTERIES ................................................................................13
REMOTE CONTROL LCD INDICATORS...........................................................14
OPERATING THE REMOTE CONTROL............................................................15
POWER .............................................................................................................15
COOLING MODE.................................................................................................15
DEHUMIDIFYING MODE .......................................................................................15
FAN ONLY MODE ...............................................................................................16
HEAT MODE (HS MODEL ONLY) .........................................................................16
FAN SPEED........................................................................................................16
TIMER ...............................................................................................................17
ENERGY SAVING GUIDE...................................................................................18
MAINTENANCE ..................................................................................................19
CLEANING THE UNIT ...........................................................................................19
CLEANING THE PRE-FILTER .................................................................................19
PREPARATION FOR STORAGE .............................................................................19
TROUBLESHOOTING ........................................................................................20
TROUBLESHOOTING CONTINUED .........................................................................21
SPECIFICATIONS...............................................................................................22
EDGESTAR LIMITED WARRANTY ...................................................................23
EdgeStar Portable Air Conditioner
ii
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Introduction
Thank you for purchasing this EdgeStar portable air conditioner. We are glad you
chose us. We believe that your purchase of this product opens a relationship
between you and EdgeStar. We will provide the customer support needed to
nurture that relationship.
This manual contains important information regarding the proper installation, use
and maintenance of your portable air conditioner. Following this manual will
ensure that your product will work at its peak performance and efficiency.
Please save the original product packaging in case you need to safely transport
your portable air conditioner.
For Your Records:
Please write down the model number and serial number
below for future reference. Both numbers are located on the
ratings label on the back of your unit and are needed to
obtain warranty service. You may also want to staple your
receipt to this manual as it is the proof of your purchase, and
is also needed for service under your warranty.
Model Number:
Serial Number:
Date of Purchase:
To better serve you, please do the following before contacting customer service:
If you received a damaged product, immediately contact the dealer that
sold you the product.
Read and follow this instruction manual carefully to help you install, use
and maintain your portable air conditioner.
Read the troubleshooting section of this manual as it will help you
diagnose and solve common issues.
product, download product guides, additional troubleshooting resources
and up-to-date information.
If you need warranty service, our friendly customer service
telephone at 1 (866) 319-5473.
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Parts Identification
Front View
Control Panel
Handle
Front Air Vent
Caster
Back View
Duct connector
Pre-Filter
Exhaust hose
Air Intake Hose
Drain Port
Power Cord
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Installing the Carbon Filter
Your portable air conditioner ships with a pre-filter and an activated
carbon filter. The carbon filter will help remove contaminates and
odors from the air. It is recommended you replace the carbon filter
every two to three months, or as needed. It is necessary to clean
the pre-filter periodically. Follow the steps below to install the
carbon filter:
1. Shut off the unit. Pull the pre-filter towards the hose.
CAUTION: Never operate
the air conditioner without
the pre-filter attached.
Pre-filter
Activated
carbon filter
2. Insert the activated carbon filter between the pre-filter
and the unit.
3. Reinstall the pre-filter.
Note: The size of the carbon filter may vary as shown below.
3
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Window Kit Installation Instructions
You must vent your portable air conditioner when running in it
cooling mode and heating mode (HS model). Your unit includes a
window exhaust kit that can be used to vent the unit out a window.
Preparations for installing
the window kit
Before you begin, make sure you have all the parts necessary for
installation.
Window Kit Parts List:
8 Screws
NOTE: Exhaust Covers
may be attached to the
Grated Adapters. You
may need to twist and
pull apart to separate
them.
2 Grated Adapters
2 Exhaust Covers
2 Exhaust Hoses
1 Window Kit Plate
with Holes
2 Window Kit Plates
4 Duct Connectors
If you have multiple windows, choose one that is near an electrical outlet
that will be able to provide sufficient power to your unit. See the power
requirements listed on the product label printed on the side, or on the
back of your portable air conditioner.
NOTE: You may need to
contact your electrician if
your room’s circuit is not
able to power your unit.
Your window kit can be installed on a horizontal or vertical sliding window
as shown in the following pictures:
Follow the instructions on the next pages to install the window kit.
Note: This unit can be used with one or two vent hoses. The exhaust hose should always be used in cooling
and heating (HS model) mode. The air intake hose can be used to increase the cooling efficiency of the unit.
If the air intake hose is not used, simply cover one of the grated adapters on the window kit with a vent cap.
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Installing the grated adapter
1. Insert the round grated adapters through the back
grooved side of the window kit plate with holes.
2. Secure the grated adapters by fastening the screws from
flat side of the window kit plate to the holes on the grated
adapter.
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Installing the window plates
3. Open your window and place the window kit with
grooved side facing outward on the window sill. Then, slide
the window kit plates to fit the width of the window. You can
use screws to secure the window kit plates from sliding.
4. Lower the window to secure the window kit in place. You
may need to use duct tape to better secure the window kit.
CAUTION: Secure your
window by using window
locks. Please contact your
EdgeStar retailer to
purchase window locks.
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Attaching the duct
connectors to the exhaust
hose
A.
B.
5. Attach the connectors to the hose:
A. Extend the ends of the exhaust hose
B. Thread the duct connector on by turning it clockwise until
it stops.
6. Roll the unit towards the window kit. Leave a space that
is at least 20 inches to the wall.
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Connecting the duct
connectors to the unit
7. Align the slots on the duct connector to the tabs and
snap into the back of the unit.
Connecting the duct
connector to the grated
adapter
8. Align the slots on the duct connector to the tabs on the
grated adapter and snap in place.
After you have installed the exhaust hose and window kit, you can
plug in your portable air conditioner and start using it.
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Your portable air conditioner is designed to exhaust condensate
water that is collected from the air. This water, in either gaseous or
droplet form, will be expelled out the exhaust port of the unit.
Please take this into account when deciding how to vent it.
Notes about the Exhaust
hose
1. The exhaust hose supplied with the portable air conditioner can
be extended up to 48 inches; however for maximum efficiency, use
the shortest length possible.
2. Try to prevent any kinks or bends in the exhaust hose. Kinks or
bends may trap exhaust air which can radiate heat into the room or
potentially cause the portable air conditioner to overheat and shut
itself off.
Do not lengthen the
exhaust hose by adding
additional hoses or
attachments.
3. The exhaust hose supplied with the portable air conditioner has
been specifically designed for this air conditioner. Do not lengthen
the hose by adding additional hoses or attachments or replace it
with any other hose.
Warning: Longer hoses are not recommended.
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Control Panel Overview
LCD Display
Water Light
WATER
POWER
Mode
Speed
Timer
Power Button
Timer Button
Up Button
Down Button
Mode Button
Speed Button
Function
Power
Mode
Powers the unit on or off.
Changes between cool, dehumidify, fan, and
heat (HS model) modes.
Speed
Sets the fan speed.
Timer
(Up)
Used to enable the timer.
Increases the set temperature or timer hours.
(Down)
Decreases the set temperature or timer hours.
Water Light
The water light will turn on if the unit has filled
the internal water reservoir.
Control Panel LCD Indicators
Fahrenheit / Celsius
Fan Speed
Cool Mode
Temperature
Timer
Dehumidify Mode
Fan Only Mode
Heat Mode (HS Model)
Water Full Indicator
Indicator
Function
Shows if the set temperature is in Fahrenheit or
Celsius.
F/C
Temperature Displays the set or ambient temperature.
Timer
Fan Speed
Appears when the timer is enabled.
Shows the set fan speed.
Shows the set mode between,
Dehumidify, Fan Only, or
model only).
Appears when the water reservoir is full.
Cooling,
Modes
Heat (HS
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Using the Control Panel
Use the Power button to turn the portable air conditioner on and off.
Power
By default when you first use the power button, the unit should begin to
operate in cooling mode. The unit will remember the last used
mode/settings if you shut down and restart.
Auto-Restart: If power to the unit is interrupted, the air conditioner will
restart itself in its last used mode/settings once power is restored. The
compressor will restart after 3 minutes.
Cooling mode cools and dehumidifies the air. If the ambient temperature
drops below the temperature you selected, the compressor turns off and
the unit functions with the fan only. When the temperature rises above the
temperature you selected, the compressor turns on again.
Cooling Mode
Whether your desired temperature can actually be reached depends on
the ambient conditions. The room temperature remaining above the set
temperature is normal.
To operate the unit in cooling mode:
1) Make sure the power cord is plugged into a power outlet.
2) Press the Power button.
3) Press the Mode button until the
4) Select the fan speed by using the Speed button.
Cooling indicator is selected.
NOTE: The exhaust hose
must be used in Cooling
mode in order to cool a
room.
You can choose between Low, Medium and High fan speeds.
5) Set the thermostat by using the Up and Down buttons. The thermostat
is adjustable between 61°F - 89°F in one degree increments.
During the Dehumidifying mode, the unit will condense water out of the air
and exhaust it through the exhaust hose. . In high humidity conditions,
you may need to manually drain the unit. The ambient temperature in the
room will probably drop by a few degrees while using the Dehumidifying
mode.
Dehumidifying Mode
To operate the unit in dehumidifying mode:
1) Make sure the power cord is plugged into a power outlet.
2) Press the Power button.
3) Press the Mode button until the
Dehumidify indicator is selected.
NOTES: If the room temperature is below 77ºF, the fan will always run on low speed while in the
Dehumidifying mode. If you do not use the exhaust hose in Dehumidifying mode, you must manually drain
the water from the unit. Additionally, the ambient temperature in the room will probably rise by a few
degrees if you do not use the exhaust hose. You will be not be able to change the thermostat temperature
while in Dehumidifying Mode.
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The AP14000HS portable air conditioner can work as a heat pump. It
must be vented for it to expel the cold air out the exhaust.
Heat Mode (HS Model Only)
To operate the unit in heat mode:
1) Make sure the power cord is plugged into a power outlet.
2) Press the Power button.
3) Press the Mode button until the
Heat indicator is selected.
4) Adjust the fan speed and temperature to your desired setting. The
thermostat is adjustable between 61°F - 80°F in one degree increments.
Note: The room temperature remaining below the set temperature is
normal. Whether your desired temperature can actually be reached
depends on the ambient conditions
Fan Only mode is used to circulate the air in your room. No temperature
setting is needed.
Fan Only Mode
To operate the unit in Fan Only mode:
1) Make sure the power cord is plugged into a power outlet.
2) Press the Power button.
3) Press the Mode button until the Fan Only indicator is selected.
4) Press the Speed button to select the fan speed.
NOTE: Fan Only mode does
not require that the exhaust
hose be attached.
You can choose between Low, Medium and High fan speeds.
The Speed button is used to change the fan speed while in Cooling and
Fan Only modes.
Speed
Press the Speed button to select the fan speed.
You can choose between Low, Medium and High fan speeds.
The timer can be used to either turn the unit on or off after a number of
elapsed hours. The timer is adjustable between 1-24 hours in one hour
increments.
Timer
How to set the unit to automatically turn on:
1) Press the Timer button while the unit is powered off. The Timer
indicator will appear on the LCD.
2) Use the Up and Down buttons to set the time (displayed in hours) you
wish to pass before the unit turns on. After the selected time passes, the
unit will automatically turn on.
How to set the unit to automatically turn off:
1) Press the Timer button while the unit is powered on. The Timer
indicator will appear on the LCD.
2) Use the Up and Down buttons to set the time (displayed in hours) you
wish to pass before the unit turns off. The unit will automatically turn off
after the selected time elapses.
NOTE: To cancel the
timer, press the Timer
button or Power button.
In high humidity situations, the internal water reservoir may fill. The unit
Water Light
will automatically shut off and the water light will turn on. The
Stop
Indicator will appear on the LCD. Once the water is manually drained, the
unit will operate normally.
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Remote Control Overview
The remote control can be used instead of the control panel to remotely
operate your portable air conditioner. The remote’s functions are the
same as on the control panel.
LCD Display
NOTES: Be careful not drop
the remote control. Do not
place the remote control in a
location exposed to direct
sunlight.
Power Button
Down Button
Up Button
Mode Button
Fan Speed Button
Timer Button
Fahrenheit / Celsius Button
Button
Function
Powers the unit on or off.
Power
Increases the Temperature Timer, or Clock
settings.
(Up)
Decreases the Temperature, Timer, or
Clock settings.
(Down)
Mode
Sets the mode:
Cool,
Dehumidify,
Fan Only, or
Heat (HS model) will
appear on the LCD.
Sets the fan speed. The
High,
Fan Speed
Medium or Low indicator will appear on
the LCD depending on the mode you set.
Used to enable the timer.
Timer
F/C
Switches the temperature between
Fahrenheit and Celsius.
A
A A
A A A
Installing the batteries
AAA
AAA
1) Remove the cover on the back of the remote control.
2) Insert the batteries with the (+) and (-) ends pointing in the
correct direction.
3) Slide the cover back on.
CAUTION: Use only AAA batteries. Remove the batteries if the remote control will not be used for one
month or longer. Do not attempt to recharge batteries not designed to be recharged. All batteries should be
replaced at the same time. Do not mix old and new batteries. Do not dispose of batteries in a fire as they
may explode.
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Remote Control LCD Indicators
Transmitter Indicator
Speed Indicator
Mode Indicators
Fahrenheit and Celsius
Indicator
Set Temperature
Indicator
NOTE: If you used the control
panel to set up the unit, the
remote control will not
automatically update the
information shown on the
remote control’s LCD.
Timer Indicator
Timed Hours
Indicators
Transmitter
Appears when the remote control is signaling
the unit.
Shows the set fan speed.
Fan Speed
Low, Medium, and
High indicator will
appear depending on the mode you set.
Shows the set mode.
The
Cool,
Dehumidify,
Heat (HS
Mode
model), or
Fan indicator will appear
depending on the mode you set.
Shows the set temperature.
Set Temperature
Fahrenheit and
Celsius
Shows if the set temperature is in Fahrenheit
or Celsius.
Appears if the On Timer or Off Timer is
enabled.
Timer
Shows the number of timed hours when the
Timer is enabled.
Timed Hours
Mode Indicator
Function
The unit will cool and dehumidify.
Cooling
The unit will remove moisture from the air.
The unit will run as a heat pump. (HS model)
The unit will run as a fan and circulate air.
Dehumidify
Heat (HS model)
Fan Only
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Operating the Remote Control
Use the
and off.
Power button to turn the portable air conditioner on
Power
By default when you first use the power button, the unit will begin to
operate in cooling mode. The unit will remember the last used
mode/settings if you shut down and restart.
Auto-Restart: If power to the unit is interrupted, the air conditioner will
restart itself in its last used mode/settings once power is restored. The
compressor will restart after 3 minutes.
Cooling mode cools and dehumidifies the air. If the ambient temperature
drops below the temperature you selected, the compressor turns off and
the unit functions with the fan only. When the temperature rises above the
temperature you selected, the compressor turns on again.
Cooling Mode
Whether your desired temperature can actually be reached depends on
the ambient conditions. The room temperature remaining above the set
temperature is normal.
To operate the unit in cooling mode:
1) Make sure the power cord is plugged into a power outlet.
2) Press the
Power button on the remote control.
Mode button until the cooling indicator is selected.
Speed button.
5) Change the set temperature by using the Up and
3) Press the
4) Select the fan speed by using the
NOTE: The exhaust hose
must be used in Cooling
mode in order to cool a room.
Down
buttons. The temperature is adjustable between 61°F - 89°F in one
degree increments. You can switch between Fahrenheit and Celsius by
pressing the
button.
During the Dehumidifying mode, the unit will condense water out of the air
and exhaust it through the exhaust hose. In high humidity conditions, you
may need to manually drain the unit. The ambient temperature in the
room will probably drop by a few degrees while using the Dehumidifying
mode.
Dehumidifying Mode
To operate the unit in dehumidifying mode:
1) Make sure the power cord is plugged into a power outlet.
2) Press the
Power button on the remote control.
3) Press the
selected.
Mode button until the dehumidify indicator is
NOTES: If the room temperature is below 77ºF, the fan will always run on low speed while in the
Dehumidifying mode. If you do not use the exhaust hose in Dehumidifying mode, you must manually drain
the water from the unit. Additionally, the ambient temperature in the room will probably rise by a few
degrees if you do not use the exhaust hose. You will not be able to change the thermostat temperature
while in Dehumidifying Mode.
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Fan Only mode is used to circulate the air in your room. No
temperature setting is needed.
Fan Only Mode
To operate the unit in Fan Only mode:
1) Make sure the power cord is plugged into a power outlet.
2) Press the
Power button on the remote control.
NOTE: Fan Only mode does
not require that the exhaust
hose be attached.
3) Press the
selected.
Mode button until the
Fan Only indicator is
4) Press the
Speed button to select the fan speed.
You can choose between Low, Medium and High speed.
Heat Mode (HS Model Only)
The AP14000HS model portable air conditioner can work as a heat
pump. It must be vented for it to expel the cold air out the exhaust.
To operate the unit in heat mode:
1) Make sure the power cord is plugged into a power outlet.
2) Press the
Power button on the remote control.
3) Press the
selected.
Mode button until the
Heat indicator is
Speed button.
4) Select the fan speed by using the
5) Change the set temperature by using the
NOTE: The exhaust hose must
be used in Heating Mode
Up and
Down
buttons. The temperature is adjustable between 61°F - 80°F in one
degree increments. You can switch between Fahrenheit and
Celsius by pressing the
button.
Fan Speed
The
Fan Speed button is used to change the fan speed while
in Cooling, Fan Only and Heating (HS Model only) modes.
Press the
Fan Speed button to select the fan speed.
You can choose between Low, Medium and High speed.
Note: Although the remote control will allow you to set the fan
speed in Dehumidify mode, the unit will not actually change the fan
speed.
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The timer can be used to either turn the unit on or off after a number of
elapsed hours. The timer is adjustable between 1-24 hours in one hour
increments.
Timer
How to set the unit to automatically turn on:
1) Press the
remote are powered off. The On Timer [
Timer button while the portable air conditioner and
] indicator will be blinking.
2) Use the
Up and
Down buttons to set the number of hours
you want to pass before the unit turns on.
3) Wait until the On Timer [
] indicator stops blinking. After the
selected time passes, the unit will automatically turn on.
How to set the unit to automatically turn off:
1) Press the
Timer button while the portable air conditioner and
remote are powered on. The Off Timer [
] indicator will be blinking.
NOTE: To cancel the timer,
2) Use the
Up and
Down buttons to set the number of hours
you want to pass before the unit turns off.
press the
Timer button
twice, or press the
Power button once.
3) Wait until the Off Timer [
automatically turn off after the selected time passes.
] indicator stops blinking. The unit will
Draining the Unit
When the portable air conditioner is in cooling mode or dehumidify
mode, it will remove moisture from the air. The condensed water
from the air will be collected in an internal reservoir and will be
evaporated and exhausted out of the exhaust hose. However, in
very humid conditions, the internal reservoir may fill completely.
This causes the air conditioner to turn off to avoid overflowing the
internal reservoir. The
Panel LCD.
indicator will appear on the Control
Direct drainage option
You can attach a drain hose to the drain port for continuous
drainage.
1. Remove the rubber drain plug from the drain port.
2. Connect a drain hose to the drain port.
The portable air conditioner will now drain through the drain hose.
Please note that this unit has no drain pump; all water will drain
with gravity only, i.e., only “downhill.”
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Energy Saving Guide
Read and follow the guide below to get the best performance and
efficiency from your portable air conditioner:
Do not cover the air outlet (exhaust) while in use.
Do not place the unit in front of curtains or drapes- to ensure
they do not obstruct the air intake.
Minimize the length of the exhaust hose, but allow at least 20
inches of space on sides and back of the unit.
Make sure the exhaust hose is as straight as possible and avoid
kinks or bends.
Keep curtains, blinds or drapes closed during the sunniest part
of the day.
Use the timer to operate the unit before it is needed. For
example, set the timer to turn on the unit in cooling mode for 3
or more hours to cool the room before you arrive. You may want
to operate the unit all day if you live in a warmer climate.
Minimize the heat sources (direct sunlight, computers, servers,
people, etc.) in the room.
Close all windows and doors.
Use the unit in a contained room. For example, a room with four
walls and a ceiling, instead of a partitioned studio, or
warehouse.
Make sure the unit is on a level surface.
Minimize the amount of humidity in the room. For example, run
the unit as a dehumidifier.
To prolong the compressor's life, please wait at least 3 minutes
before turning the unit back on after shutting it off.
Inspect and keep the pre-filters clean by cleaning regularly.
Inspect and replace the activated carbon filters regularly.
Perform routine maintenance.
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Maintenance
Clean the air conditioner and filters regularly to maximize
performance and efficiency, and prolong the unit’s life. Be sure to
always unplug the air conditioner from the power outlet before
cleaning.
Cleaning the unit
Use a soft dry cloth to wipe the body clean. If necessary, use
lukewarm water to dampen a cloth to clean the unit.
Use a soft bristle brush to clean between the vents.
Carefully use a vacuum cleaner to clean the condenser coils
Never use abrasive chemicals, volatile substances, gasoline,
detergents, chemically treated cloths, or other cleaning solvents
that may damage the cabinet exterior.
Never spray water directly on the unit.
Cleaning the pre-filter
To clean the pre-filter, follow the steps below:
1) Power off the unit and remove the pre-filter.
2) Remove the activated carbon filter.
3) Use a vacuum cleaner or tap the filter lightly to remove loose
dust and dirt, then rinse thoroughly under lukewarm running water
(below 104°F). You may use a mild soap and water solution if
needed. Allow the pre-filter to air dry in a cool and shaded place.
Dry thoroughly before reinstalling.
NOTE: The activated carbon
filter is not washable. You
should replace it every 2-3
months or as needed. Contact
EdgeStar retailers for
Clean the pre-filter periodically. If the unit is used in a dusty
environment you may need to clean it on a weekly basis.
replacement filters.
Warning: Never operate the unit without the filters.
Preparation for Storage
If you are not going to be using the unit for an extended period of
time, follow the instructions below before storing your unit:
1) Drain all the water from the unit’s reservoir. Operate the unit in
fan mode for a few hours to thoroughly dry any moisture left on the
coils inside the unit.
2) Power off the unit, and clean or change the filters.
3) Unplug and carefully wind the power cord.
4) Remove the exhaust hose and duct connectors and keep them
in a safe place.
If the unit will be stored in a garage, storage container, or
warehouse, place it in a sturdy box with plenty of packing material.
Caution: Do not transport or store the unit on its side or upside
down.
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Troubleshooting
Follow the troubleshooting guide below to resolve common issues.
Issue
My air conditioner is
not functioning at all
Possible Cause
Unit is not receiving
power
Solution
Make sure the unit is
plugged in
LCDI power cord is
tripped
Insufficient power
Press the Reset button
on the LCDI cord
Move the unit to
another outlet. Check
your circuit breaker.
(Refer to the rating
label on the back of
the unit to determine
the Amperage draw)
Drain the unit and
restart
Water reservoir is full
Control panel is
disconnected
If no indicator lights
turn on, contact
customer service
Install new batteries
Replace the batteries
Reinstall the batteries
correctly
My remote control
does not work and the
indicator symbols on
the remote do not
appear
Batteries not installed
Bad batteries
Batteries installed
incorrectly
A defective remote
control
Contact customer
service
My air conditioner is
making a loud noise
The unit is not level.
Make sure the unit is
on a level surface
Remove the object
from the fan
A foreign object has
jammed the fan.
The floor below the
unit is uneven
Move the unit to a
level surface
My air conditioner is
making a continuous
metallic knocking or
pinging sound
Unit may have been
shipped on its side
Shut off the unit. Let
the unit sit on a level
surface for at least 24
hours and restart.
Damaged compressor Contact customer
service
My air conditioner is
leaking
Drain plug is removed
Cracked base pan
Attach the drain plug
Contact customer
service
My air conditioner runs The air conditioner
Contact an electrician
if the unit works in a
different room or circuit
for a little while and
then it trips the power
cord or the circuit
breaker
may be plugged into
an outlet that can not
supply the correct
amount of current
The control panel
Water light is on and
the unit stopped
running.
Your water reservoir is Drain your unit.
full.
EdgeStar Portable Air Conditioner
20
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Troubleshooting continued
Issue
My air conditioner is
Possible Cause
Unit is not operating in Set the unit to be in
Solution
not cooling at all
cooling mode
cooling mode, and
lower the set
temperature (pg. 11)
The compressor is not The compressor may
on
take up to 3 minutes to
turn on, or longer if it is
too warm
The ambient
Lower the room
temperature is too high temperature to be
below 90°F degrees
The filter may be dusty Clean the filters.
NOTE: If the ambient
temperature is above 90°F
the unit may not blow cold
air.
or blocked
(pg. 19)
Blocked exhaust port
Remove any
obstructions in the
exhaust hose and port
The unit must be
vented. (pg. 4)
My air conditioner
blows cold air, but
does not lower the
room temperature
The unit is not vented
The area of the room
is too large
Minimize the size of
the area to be cooled,
i.e. adding a drop
ceiling. Use more than
one unit to cool the
area, or use a larger
unit
Open windows and
doors
Too many heat
sources
Close any open doors
and windows
Remove or shut off
additional heat
sources such as radio
equipment, servers,
etc.
TIP: Run the unit before it is
needed. For example, run
the unit in the morning
before the area gets hot,
and continue to run the unit
all day long in order to
maintain a low temperature.
The room/garage may Properly insulate the
be inadequately
insulated
room to be cooled, i.e.
using fiberglass
The ambient
The unit may not work
temperature is too high if the room
temperature is above
90°F
Direct sunlight is
heating the room
Close curtains or pull
down blinds, and
minimize the direct
sunlight into the room
The filter may be dusty Clean the filter and
or blocked
Dirty condenser coils
replace it if needed
Carefully vacuum the
coils clean
Obstructed air intake
or exhaust ports
Remove anything
blocking the ports
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Specifications
Description of product
Model
Portable Air Conditioner
AP14000HS
Voltage/Frequency
Input Power
Current
115V/60Hz
1200W Cooling
1000W Heating (HS Model)
10.5A Cooling
8.5A Heating (HS Model)
Color
Silver
Coolant
R22
Timer
24 Hour
Dimensions
H x W x D
32.7” x 20.1” x 16.75”
75 lbs
Weight
Description of product
Model
Portable Air Conditioner
AP14000W
115V/60Hz
1200W
Voltage/Frequency
Input Power
Current
10.5A Cooling
White
Color
Coolant
R22
Timer
24 Hour
Dimensions
H x W x D
32.7” x 20.1” x 16.75”
75 lbs
Weight
EdgeStar Portable Air Conditioner
22
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EdgeStar Limited Warranty
One (1) Year Parts & Ninety (90) Days Labor
This product is warranted by EdgeStar to be free from defective workmanship and materials, subject to any conditions
set forth as follows:
WHAT IS COVERED:
LABOR: For a period of NINETY (90) DAYS from the date of original purchase, labor will be performed free of charge at
an authorized EdgeStar repair facility. At its option, EdgeStar will repair the product with new or remanufactured parts,
or exchange the defective product with a new, refurbished, or remanufactured product. If a product is replaced, it will
carry the remaining warranty of the original product. After the ninety (90) day period, EdgeStar will no longer be
responsible for labor charges incurred. All defective products and parts covered by this warranty will be repaired or
replaced on a mail-in basis to an EdgeStar authorized repair facility.
PARTS: For a period of ONE (1) YEAR from the date of original purchase, EdgeStar will supply new, rebuilt, or
refurbished parts free of charge. EdgeStar may request a defective part be returned in exchange for the replacement
part. All replacement parts or products will be new, remanufactured, or refurbished. All products and parts replaced by
EdgeStar under warranty service become the property of EdgeStar.
This warranty applies to the original purchaser only, and only covers defects in workmanship experienced during
operation of the product under normal service, maintenance, and usage conditions. This warranty applies to the
purchase and use of this product in residential settings within the United States of America.
WHAT IS NOT COVERED:
The following limitations apply to the coverage of this warranty. This warranty does not cover:
Labor charges for installation, setup or training to use the product.
Shipping damage, and any damage caused by improper packaging for shipment to an authorized service center, and any
damaged caused by improper voltage or any other misuse, including abnormal service, handling, or usage.
Cosmetic damage such as scratches and dents.
Normal wear and tear on parts or replacement of parts designed to be replaced, e.g. filters, cartridges, batteries.
Service trips to deliver, pick-up, or repair, install the product, or to instruct in proper usage of the product.
Damages or operating problems resulting from misuse, abuse, operation outside environmental specifications, uses
contrary to instructions provided in the owner’s manual, accidents, acts of God, vermin, fire, flood, improper installation,
unauthorized service, maintenance negligence, unauthorized installation or modification, or commercial use.
Labor charges incurred 91 days or more after the date of original purchase.
The use of EdgeStar products in commercial settings.
Optional accessories, attachments, and appearance items.
Products that have been modified to perform outside of specifications without the prior written permission of EdgeStar.
Products lost in shipment, or theft.
Products sold AS IS or from an unauthorized reseller.
Products that have had their serial numbers removed or defaced. Products with serial numbers that have been invalidated.
OBTAINING WARRANTY SERVICE:
If you believe your product is defective, contact EdgeStar Customer Support for troubleshooting assistance and
warranty service at 1-866-319-5473. Please have your serial number and proof of purchase available. Once an
EdgeStar authorized representative has confirmed that your product is defective and eligible for warranty service, the
product must be returned to an EdgeStar repair facility. The purchaser is solely responsible for prepaying all shipping
related costs to and from the repair facility. EdgeStar is not responsible for damage resulting from shipper mishandling
or improper packaging. Do not return a defective product to the place of purchase. Products received without a return
authorization number will be refused.
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ANY IMPLIED
WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE EXPRESS WARRANTY PERIOD ABOVE. NEITHER
THE MANUFACTURER NOR ITS DISTRIBUTORS SHALL BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT,
SPECIAL, OR PUNITIVE DAMAGES OF ANY NATURE, INCLUDING WITHOUT LIMITATION, LOST REVENUES OR PROFITS,
OR ANY OTHER DAMAGE WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. SOME STATES DO NOT ALLOW THE
EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO
STATE.
23
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EdgeStar Products
Box 81336
Austin, TX 78708-1336
Toll Free: 1-866-319-5473
E-mail: [email protected]
Register your product, download owner’s manuals, access additional
troubleshooting resources, and obtain more information on other great
EdgeStar products on the web at: http://www.edgestar.com
Product contents and specifications may change without notice.
Copyright © 2009 Living Direct, Inc.
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