T M
Z E B R A P E R F O R M A N C E - L I N E
TM
XiII-S e r ie s
U s e r 's G u id e
F o r t h e Z e b r a
9 0 XiII™, 1 4 0 XiII™,
1 7 0 XiII™, a n d 2 2 0 XiII™
P r in t e r s
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Proprietary Statement
This manual contains proprietary information of Zebra Technologies Corporation. It is intended solely for the information and use of par-
ties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to
any other parties for any other purpose without the expressed written permission of Zebra Technologies Corporation.
Product Improvements
Continuous improvement of products is a policy of Zebra Technologies Corporation. All specifications and signs are subject to change
without notice.
FCC Compliance Statement
Note: This equipment has been tested and found to comply with the limits for a Class A digital Device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a com-
mercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance
with the instructions manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is
likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
In order to insure compliance, this printer must be used with a Shielded Power Cord and Shielded Communication Cables.
“The user is cautioned that any changes or modifications not expressly approved by Zebra Technologies Corporation could void the user’s
authority to operate the equipment.”
Canadian DOC Compliance Statement
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus as set out in the radio interference
regulations of the Canadian Department of Communications.
CE Compliance
If the accompanying printer displays the CE mark, it also meets EMC directive 89/336/EEC, with ammendments effective at the time of
manufacture.
Liability Disclaimer
Zebra Technologies Corporation takes steps to assure that its published Engineering specifications and Manuals are correct; however,
errors do occur. Zebra Technologies Corporation has been advised of the possibility of such damages. Because some states do not allow
the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you.
Copyrights
This copyrighted manual and the label printer described herein are owned by Zebra Technologies Corporation. All rights are reserved.
Unauthorized reproduction of this manual or the software in the label printer may result in imprisonment of up to one year and fines of up
to $10,000 (17 U.S.C.506). Copyright violators may be subject to civil liability.
All trademarks are the property of their respective owners. Centronics is a registered trademark of Genicom Corporation. Compugraphic is
a registered trademark and CG Triumvirate, CG Triumvirate Condensed, CG Palacio, and CG Times are all Trademarks of AGFA Corpo-
ration. Futura is a trademark of Fundicion Tipografica Neufville, S.A. TrueType is a registered trademark of Apple Computer, Inc. Univers
is a registered trademark of Linotype AG and/or its subsidiaries. IBM is a registered trademark and Windows is a trademark of IBM Cor-
poration. BAR-ONE, SCAN-ONE, Stripe, TRACK-ONE, WEDGE-ONE, Zebra, ZPL, and ZPL II are registered trademarks and Total-
Care is a trademark of Zebra Technologies Corporation.
Copyright Zebra Technologies Corporation. All rights reserved.
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Warranty Information
1. Printer Warranty
ZEBRA printers, excluding thermal printheads which are warranted separately below, are warranted against defects in material or work-
manship for six (6) months from the date of original shipment by ZEBRA Technologies Corporation. This warranty does not cover normal
wear and tear and shall be null and void if the equipment is modified, improperly installed or used, damaged by accident or neglect, or in
the event any parts are improperly installed or replaced by the user.
Since printhead wear is part of normal operations, the original printhead and replacement printheads are covered by a limited warranty of
six (6) months from the date of original shipment by ZEBRA Technologies. To qualify for this warranty, the printer must be returned to the
factory or other authorized service center. Although the user is not required to purchase ZEBRA brand supplies (media and/or ribbons), to
the extent it is determined that the use of other supplies (media and/or ribbons) shall have caused any defect in the thermal printhead for
which a warranty claim is made, the user shall be responsible for ZEBRA Technologies’ customary charges for labor and materials to
repair such defect. To the extent that it is determined that failure to follow the preventive maintenance schedule and procedures listed in the
User’s Guide shall have caused any defect in the thermal printhead for which a warranty claim is made, this limited warranty shall be void.
ZEBRA TECHNOLOGIES’ SOLE OBLIGATION UNDER THIS WARRANTY SHALL BE TO FURNISH PARTS AND LABOR FOR
THE REPAIR OR REPLACEMENT OF PRODUCTS FOUND TO BE DEFECTIVE IN MATERIAL OR WORKMANSHIP DURING
THE WARRANTY PERIOD.
As a condition of this warranty, the user must: (a) obtain a ZEBRA Return Authorization for the printer, or subassembly(s); (b) ship the
printer or subassembly(s), transportation prepaid to the authorized service location; and (c) include with the Product or subassembly(s) a
written description of the claimed defect. Unless ZEBRA Technologies authorizes return of the entire Product, the user shall return only
the subassembly(s). Products returned shall be packaged in the original packing and shipping container or comparable container. In the
event equipment is not so packaged or if shipping damage is evident, it will not be accepted for service under warranty. Surface transporta-
tion charges for the return of the printer to the customer shall be paid by ZEBRA Technologies within the 48 contiguous states and the Dis-
trict of Columbia. Customer shall pay shipping costs, customs clearance, and other related charges outside the designated area. If ZEBRA
Technologies determines that the Product returned to it for warranty service or replacement is not defective as herein defined, BUYER
shall pay all costs of handling and transportation.
2. Supplies Warranty
ZEBRA supplies are warranted to be free from defects in materials or workmanship for a period of either the stated material shelf life or 6
months from date of shipment, whichever occurs first, provided that the BUYER has complied with ZEBRA Technologies’ guidelines on
storage, handling, and usage of the labeling supplies in ZEBRA printers. ZEBRA Technologies does not warrant the performance of
ZEBRA labeling supplies on non-ZEBRA printers.
Any supplies product shown to the satisfaction of ZEBRA Technologies, within the time provided, to be so defective shall be replaced
without charge, or ZEBRA Technologies may issue a credit in such an amount as it deems reasonable.
3. Warranty Exclusions and Conditions
The above warranties are in lieu of all other warranties, expressed or implied, oral or written, statutory or otherwise, including any implied
warranty of merchant-ability or fitness for a particular purpose.
ZEBRA Technologies shall not be responsible for the specific application to which any Products are applied, including but not limited to
compatibility with other equipment.
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All statements, technical information and recommendations relating to ZEBRA Products are based upon tests believed to be reliable but do
not constitute a guarantee or warranty.
ZEBRA TECHNOLOGIES SHALL NOT, UNDER ANY CIRCUMSTANCES WHATSOEVER, BE LIABLE TO BUYER OR ANY
OTHER PARTY FOR LOST PROFITS, DIMINUTION OF GOOD WILL OR ANY OTHER SPECIAL OR CONSEQUENTIAL DAM-
AGES WHATSOEVER WITH RESPECT TO ANY CLAIM HEREUNDER. IN ADDITION, ZEBRA TECHNOLOGIES’ LIABILITY
FOR WARRANTY CLAIMS SHALL NOT, IN ANY EVENT, EXCEED THE INVOICE PRICE OF THE PRODUCT CLAIMED
DEFECTIVE, NOR SHALL ZEBRA TECHNOLOGIES BE LIABLE FOR DELAYS IN REPLACEMENT OR REPAIR OF PROD-
UCTS.
No salesperson, representative or agent of ZEBRA Technologies is authorized to make any guarantee, warranty, or representation in addi-
tion to the foregoing warranty.
NO WAIVER, ALTERATION, ADDITION, OR MODIFICATION OF THE FOREGOING WARRANTIES SHALL BE VALID
UNLESS MADE IN WRITING AND SIGNED BY AN EXECUTIVE OFFICER OF ZEBRA TECHNOLOGIES.
Zebra Software License Agreement
The enclosed software and documentation are protected by the United States copyright law and international treaty, and therefore you must
treat them like a book, with the exception that you may make copies to protect yourself against loss of the original.
Your right to use the enclosed software and documentation as described below is non-exclusive and non-transferable. Zebra retains owner-
ship in the software and documentation and all other right, title and interest. The enclosed software and documentation may be used by any
number of people and may be freely moved from one computer to another as long as there is no possibility of their being used by more than
one person on more than one computer at the same time.
Machine readable files representing graphics or fonts which you have created independently may be converted to ZPL format files using
the enclosed software and such files may be used, copied onto diskettes or font cards, given away, or sold without paying license fees to
Zebra.
Pictorial or graphic images and machine readable files representing them may be protected by United States copyright law and interna-
tional treaty provisions which prohibits you from transcribing or scanning such images or using copying, or converting such files without
permission of the copyright owner. You may not use this software in violation of U.S. copyright law or international treaty. By using this
software, you agree to be bound by these terms.
Zebra Technologies Corporation (“Zebra”) warrants the enclosed diskette to be free of defects in material and workmanship for a period of
60 days from the date of purchase. In the event of notification within the warranty period of defects in material and workmanship, Zebra
will replace the defective diskette or documentation. Zebra specifically disclaims all other warranties, expressed or implied, including but
not limited to implied warranties of merchantability and fitness for a particular purpose. IN NO EVENT WILL ZEBRA TECHNOLOGIES
BE LIABLE FOR LOST PROFITS, LOST DATA, OR ANY OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED
BY ABUSE OR MISAPPLICATION OF THE SOFTWARE OR BY ITS USE IN VIOLATION OF THE U.S. COPYRIGHT LAW OR
INTERNATIONAL TREATY.
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Contents
Warranty Information ..........................................................................................iii
3. Warranty Exclusions and Conditions.........................................iii
Zebra Software License Agreement..................................................................... iv
List of Figures...................................................................................................... xi
List of Tables ......................................................................................................xii
C h a p t e r 1 G e t t in g S t a r t e d
1
Introduction........................................................................................................... 1
Print Mechanism Capabilities ......................................................... 2
Media Transport Mechanism Capabilities ...................................... 2
Front Panel Display......................................................................... 2
System Requirements ........................................................................................... 3
Media and Ribbon Requirements ......................................................................... 3
Unpacking............................................................................................................. 4
Reporting Damage........................................................................... 4
Storage and Reshipping................................................................... 5
Site Requirements................................................................................................. 5
Printer Power-Up............................................................................. 6
Voltage Selection....................................................... 6
Power Cord ................................................................ 6
Communications ................................................................................................... 7
Loading Media...................................................................................................... 7
Introduction to Media Loading ....................................................... 7
Non-Continuous Media ............................................. 8
Continuous Media...................................................... 8
Black-Mark Media..................................................... 8
Tear-Off Mode Media Loading....................................................... 9
Roll Media Loading................................................. 10
Fanfold Media Loading ........................................... 10
Continuous Media Loading ..................................... 11
Cutter Mode Media Loading......................................................... 12
Rewind Mode Media Loading....................................................... 12
Rewind Mode Configuration for Printers Without the
Cutter Option.................................................... 12
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Rewind Mode for Printers With the Cutter Option..13
Peel-Off Mode Media Loading......................................................14
Removing the Label Backing Material................................................................14
Adjusting the Upper Media Sensor Position..................................16
Lower Media Sensor Adjustment ..................................................17
Ribbon Loading...................................................................................................19
Ribbon Removal..................................................................................................21
C h a p t e r 2 O p e r a t io n
2 3
Operating Your Zebra XiII-Series Printer............................................................23
Printer Operating Modes .....................................................................................24
Tear-Off Mode...............................................................................24
Peel-Off Mode ...............................................................................24
Rewind Mode.................................................................................24
Cutter Mode ...................................................................................25
Operator Controls ................................................................................................25
Power Switch .................................................................................25
Front Panel Display .......................................................................26
Front Panel Keys ......................................................27
Front Panel Lights ....................................................28
Printer Status Sensors...............................................29
Initial Printer Power-Up ......................................................................................30
Configuration and Calibration.............................................................................31
Entering the Program Mode...........................................................31
Changing Password-Protected Parameters ....................................32
Sample ZPL II Label Formats .............................................................................51
Format 1: Simple Text and a Barcode ...........................................52
Format 2: Saving a Label Format As a Graphic Image .................52
Format 3: Using a Serialized Data Field........................................53
C h a p t e r 3 R o u t in e C a r e a n d A d ju s t m e n t
5 5
Cleaning...............................................................................................................55
Cleaning the Exterior .....................................................................56
Cleaning the Interior ......................................................................56
Cleaning the Printhead and Platen Roller......................................56
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Cleaning the Sensors ............................................... 57
Cleaning the Cutter Module .................................... 58
Lubrication.......................................................................................................... 58
Fuse Replacement............................................................................................... 59
Adjustments ........................................................................................................ 61
Toggle Positioning ........................................................................ 61
Printhead Pressure Adjustment ..................................................... 62
Media Sensor Position Adjustment............................................... 62
C h a p t e r 4 T r o u b le s h o o t in g a n d D ia g n o s t ic s
6 3
Printer Diagnostics.............................................................................................. 69
Power-On Self Test ....................................................................... 69
Cancel Key Self Test ............................................... 70
Pause Key Self Test................................................. 71
Feed Key Self Test .................................................. 72
Feed Key and Pause Key Self Test.......................... 72
Communications Diagnostics Test .......................... 72
Additional Printer Diagnostics ................................ 72
C h a p t e r 5 O p t io n s
7 5
Rewind Option.................................................................................................... 75
Cutter .................................................................................................................. 76
Internal Fanfold Media Supply Bin .................................................................... 76
Memory SIMMs ................................................................................................. 76
Zebra On-Line Verifier....................................................................................... 77
Applicator Interface ............................................................................................ 77
Media Supply Spindle......................................................................................... 77
Optional Media Supply Fins ............................................................................... 78
Fonts.................................................................................................................... 78
PCMCIA Type I Memory Cards ....................................................................... 78
KMT Printhead ................................................................................................... 79
Communication Interfaces.................................................................................. 79
IBM® Twinax Interface................................................................ 79
IBM® Coax Interface.................................................................... 79
ZebraNet™ (Ethernet) Interface ................................................... 79
RS-485 Interface ........................................................................... 80
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C h a p t e r 6 S p e c if ic a t io n s
8 1
Media Handling...................................................................................................81
Options ................................................................................................................82
Zebra Programming Language (ZPL II®) ...........................................................82
Bar Codes ............................................................................................................83
General Specifications.........................................................................................84
Printing Specifications.........................................................................................85
Ribbon Specifications..........................................................................................85
Media Specifications ...........................................................................................86
Power Line Cord Specifications..........................................................................87
Printer Fonts ........................................................................................................88
Standard Printer Fonts ...................................................................88
Standard Printer Font Examples...............................90
Optional Printer Fonts....................................................................90
Optional Printer Font Examples...............................92
C h a p t e r 7 S u p p o r t S e r v ic e s
9 3
How to Reach Us.................................................................................................93
Technical Support................................................................................................94
Zebra Technical Support Bulletin Board Service ..........................94
Technical Support Service via Telephone .....................................94
Technical Support via Mail or Fax ................................................95
Product Service and Support Programs...............................................................97
Select the Program that Fits Your Business...................................97
Extended Factory Service Agreement ...........................................98
Third Party Support and Maintenance ...........................................98
Zebra Solution Center and
National Sales and Service Center Support ......98
Wang Customer Services Division ..........................98
Zebra Factory Services ..................................................................99
User Self-Maintenance ................................................................100
International Service and Support................................................100
Zebra Training Programs...................................................................................101
Operation and Maintenance Courses ...........................................102
Bar Codes at Work.......................................................................103
Labeling .......................................................................................103
Printer Interface Technical Information ............................................................105
System Considerations.................................................................105
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Communications Code .......................................... 105
Interfaces ............................................................... 105
Data Specifications................................................ 106
RS-232/RS-422/RS-485 Serial Data Port ................................... 106
RS-232 Interconnections ....................................... 107
RS-422/RS-485 Interconnections.......................... 108
Parallel Data Port ........................................................................ 109
Parallel Port Interconnections................................ 110
Cabling Requirements................................................................. 111
ASCII Code Chart............................................................................................. 112
Too Light..................................................................................... 114
“In-Spec”..................................................................................... 114
G lo s s a r y
In d e x
1 1 7
1 2 1
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List of Figures
1. Media Loading
2. Roll Media Loading
3. Fanfold Media Loading
4. Upper Media Sensor Adjustment
5. Lower Media Sensor Adjustment
9
10
11
16
17
6. Ribbon Loading Diagram for the 90XiII and 140XiII Printers 18
7. Ribbon Loading Diagram for the 170XiIIand 220XiII Printers 19
8. Removing Used Ribbon
9. Front Panel
21
26
10. Media and Ribbon Sensor Profile Sample Printout
11. Cleaning Diagram
50
57
12. Fuse Replacement—Step 1
60
13. Fuse Replacement—Step 2
60
14. Toggle Adjustment
61
15. Cancel Key Self Test Sample Printout
16. Pause Key Self Test Sample Printout
17. Feed Key Test Sample Printout
18. Communications Diagnostics Test Sample Printout
19. Power Line Cord
70
71
73
73
87
20. International Safety Organizations
21. Standard Printer Font Examples
22. Bitmap Smooth Fonts: Point Size Examples
23. Select Examples of Optional Fonts
24. RS-232 Connections
25. 9 Pin to 25 Pin Interconnecting Cable
26. 25 Pin to 25 Pin Interconnecting Cable
27. RS-422/RS-485 Interconnecting Cable
28. RS-422/RS-485 Connections
29. Bar Code Examples
87
90
91
92
107
108
108
109
109
115
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List of Tables
1. Front Panel Keys
2. Front Panel Lights
27
28
3. Printer Status Sensors
29
4. Power-On Self Test Sequence
5. Cleaning Schedule
30
55
6. Troubleshooting
63
7. Eight Dots/mm Printhead
8. Twelve Dots/mm Printhead
9. Optional Printer Fonts Currently Available
10. Zebra® Printer Operation and Maintenance Courses
11. RS-232/RS-422/RS-485 Pinouts
12. Parallel Connector Pinouts
13. ASCII Code Chart
88
89
91
103
106
110
112
xii
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C h a p t e r 1
Getting Started
Congratulations! You have just purchased a high-quality thermal demand
printer manufactured by the industry leader in quality, service, and value—
Zebra Technologies Corporation. For over 25 years, Zebra has provided
customers with the highest caliber of products and support.
This manual provides all of the information you will need to operate your
printer on a daily basis. To create label formats, refer to the ZPL II Pro-
gramming Guide (part # 46469L—if you did not order one with your
printer, it is available by sending in the card at the front of this manual).
There is also a maintenance manual for this printer: The maintenance man-
ual (part # 48452L) contains the information you may need in order to
maintain your printer.
Introduction
The XiII printer, when connected to a host computer, functions as a com-
plete system for printing labels, tickets, and tags. The printer receives
instructions from the host computer. Microprocessors continuously monitor
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Getting Started
these signals along with the inputs received from the control panel and vari-
ous sensors. The microprocessors interpret this information and control the
XiII printer’s mechanics, printhead, communications, command interpreta-
tion, label formatting, media control, and mechanical drive.
Print Mechanism Capabilities
The XiII print mechanism has been designed to print information on labels,
tickets, and tags. It uses a square or rectangular dot thermal printhead that
heats a ribbon as it passes beneath the print elements, melting its ink onto
the media (direct thermal print mode involves using heat-sensitive media
instead of an inked ribbon). Print speeds may be selected via software con-
trol.
Media Transport Mechanism Capabilities
The media transport mechanism of the XiII printer has been designed to
accommodate various types of media including die-cut labels, ticket and tag
stock, continuous roll media, fanfold media, and black-mark media.
Media may be rewound internally onto standard three-inch cores if the
Rewind Option is installed. The Rewind Option also allows backing mate-
rial to be rewound internally, so that the printer can operate in Peel-Off
mode.
Front Panel Display
The XiII printer features a two-line by 16-character-per-line liquid crystal
display screen. Operational status, programming modes and parameters,
and other messages are displayed here. This display features adjustable
backlighting for added visibility.
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Getting Started
System Requirements
In addition to the XiII printer, you will need the following items to form a
complete label preparation system:
• Label-, ticket-, or tagstock.
• A device, such as a computer, for data entry and output of label formats.
• A data communication cable to connect the controlling device to the XiII
printer. (Remote installations may require additional cables and commu-
nication devices such as modems and/or protocol converters.)
• Thermal transfer ribbon (if printing in Thermal Transfer mode).
Media and Ribbon Requirements
Print quality not only depends on the Zebra XiII-Series printer but also on
the printer’s media and ribbon. Factors such as reflectivity and contrast are
important for bar code scanning applications. Factors such as paper abra-
sion and temperature requirements are important to maintaining the life of
the printhead.
We STRONGLY RECOMMEND the use of Zebra Technologies Corpora-
tion-brand supplies for continuous high-quality printing. A wide range of
paper, polypropylene, polyester, and vinyl stock has been specifically engi-
neered to enhance the printing capabilities of the Zebra XiII-Series printer
and to ensure against premature printhead wear.
Continuous roll form paper, fanfold media, or cardstock with optional per-
forations and registration holes may be used. The life of the printhead may
be reduced by the abrasion of exposed paper fibers when using perforated
media.
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Getting Started
Ribbons used in the Zebra XiII printer MUST be as wide as or wider than
the media used. Zebra-brand ribbons provide an extremely smooth backing
surface which protects the printhead from abrasion by the media. If the rib-
bon is narrower than the media, areas of the printhead will be unprotected
and will be subject to premature wear.
Since print quality is affected by media and ribbon, printing speeds, and
printer operating modes, it is very important to run tests for your applica-
tions. This is especially true if you’re operating in Peel-Off mode, where
these variables combine with label size, backing content, die-cut depth, and
even humidity to affect printer operation.
Unpacking
Save the carton and all packing materials in case shipping is ever required.
Inspect the printer for possible damage incurred during shipment.
• Check all exterior surfaces.
• Raise the media access door and inspect the media compartment.
Reporting Damage
If you discover shipping damage upon inspection:
• Immediately notify the shipping company of the damage.
• Retain all packaging material for shipping company inspection.
• File a damage report with the shipping company and notify your local
distributor and Zebra Technologies Corporation of the damage.
Zebra Technologies Corporation is not responsible for any damage incurred
during shipment of the equipment and will not repair this damage under
warranty. Immediate notification of damage to the shipping company or its
insuring agency will generally result in ensuring any damage claim validity
and ultimate monetary compensation.
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Getting Started
Storage and Reshipping
If you are not placing the XiIIprinter into operation immediately, repackage
it using the original packing materials. The XiII printer may be stored under
the following conditions:
• Temperature: -4° to +140° F (-20° to +60° C)
• Relative humidity: 5 to 85% non-condensing
To ship the Zebra XiII-Series printer, carefully pack it in a suitable container
to avoid damage during transit. Whenever possible, use the original con-
tainer from the factory. A shipping container can be purchased from Zebra
Technologies Corporation if the original one is lost or destroyed. If you use
a different container, package the printer carefully to avoid damage. Zebra
will not be responsible for shipping damage incurred due to improper pack-
aging!
CAUTION: When packaging the printer in a rigid container, use shock mounts or shock-
absorbing packing material. A rigid container will allow shock on the out-
side to be transmitted undamped to the printer which may cause damage.
Also, before packing, remove all ribbon and media from the supply and
take-up/rewind spindles to prevent damage to the printer.
Site Requirements
CAUTION: To insure that the printer has proper ventilation and cooling, do not place
any padding or cushioning material under the unit because this restricts air
flow.
The Zebra XiII-Series printer may be installed on any solid, level surface of
sufficient size and strength to accommodate the physical dimensions and
weight of the unit. The area enclosure in which the printer will operate must
meet the environmental conditions specified. Electrical power must be
available and in close proximity to the printer.
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Getting Started
Since the Zebra XiII-Series printer was designed and is fabricated as an
industrial-type unit, it will function satisfactorily in areas such as ware-
houses, factory floors, and office environments that conform to specified
environmental and electrical conditions.
Printer Power-Up
Follow the instructions in this section to connect this printer to a source of
electrical power and a data source.
Voltage Selection
The XiII printer auto-adjusts for 90-264 VAC electrical power. No further
adjustment is required.
Power Cord
WARNING! For personnel and equipment safety, always use a three-prong plug with a
ground (earth) connection.
Make sure that the Power On/Off Switch (located at the back of the printer)
is in the off position before connecting the power cable to an electrical out-
let.
Depending on how your printer was ordered, a power cord may or may not
be included. If one is not included, or if the one included is not suitable for
your requirements, refer to “Power Line Cord Specifications” on page 87.
The power cord connector must be plugged into the mating connector on the
rear of the printer.
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Getting Started
Communications
The XiIIprinter has been designed with flexible communication capabilities
that allow the printer to be interfaced to a variety of controlling devices. A
single DB25 connector includes all signals necessary for interfacing the
printer to RS-232, RS-422, or RS-485 serial data communication devices at
data rates from 110 to 57,600 baud. Baud rate, parity, data length, number
of stop bits, and handshaking protocol are programmable via the front panel
display and keypad.
A parallel data communication port is also provided. This port allows data
to be sent to the printer at a higher speed than serial communications and
still permits printer status information to be sent back to the host via the RS-
232 serial port.
CAUTION: Zebra printers comply with international regulations governing radiated
emissions when using fully shielded data cables. Data cables must be fully
shielded and fitted with metal or metalized connector shells. Shielded data
cables and connectors are required to prevent radiation and reception of
electrical noise. Use of unshielded data cables may increase radiated emis-
sions above the regulated limits.
Loading Media
Introduction to Media Loading
No te:
No te:
A Calibration must be performed when media and ribbon (if used) are first
installed in the printer and when a different type of media or ribbon is
installed. See “Media and Ribbon Sensor Calibration” on page 38.
Media widths and thicknesses vary between applications. To maintain print
quality from one application to another, refer to “Adjustments” on page 61.
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Getting Started
Non-Continuous Media
This type of media has some type of physical characteristic (gap, notch, per-
foration, etc.) which indicates the start/end of each label. The Media Sensor
must be properly positioned to sense these indicators. See “Adjusting the
Transmissive Media Sensor Assembly Position” on page 15.
Continuous Media
Since continuous media does not contain label start/end indicators, you
must tell the printer via software how long each label is. If you are using
ZPL or ZPL II, include a Label Length (^LL) instruction in each label for-
mat you send to the printer (refer to your ZPL II Programming Guide). If
you are using other software to communicate with your printer, refer to the
instructions provided with that software.
Black-Mark Media
This type of media has black marks printed on the back that indicate the
start/end of each label. The Reflective Media Sensor detects these marks,
which allows the printer to differentiate between labels. It is generally used
with a cutter to separate the labels because there is no gap between the
labels to allow them to be peeled off.
To load media, refer to Figures 1 through 3 and follow the loading proce-
dure for your application. This section details the media loading instructions
for the printer. For descriptions of the operating modes, refer to Chapter 2
starting on page 23.
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Getting Started
Tear-Off Mode Media Loading
Figure 1. Media Loading
Figure 1 illustrates the method of loading media. First, move the Printhead
Open Lever counterclockwise to the open position and raise the printhead.
Second, slide the Media Guide and the Media Supply Guide as far out from
the printer frame as possible and flip down the Media Supply Guide.
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Getting Started
Roll Media Loading
Place the media roll on the Media Supply Hanger and thread the media
through the printhead assembly as shown in the “Tear-Off” loading part of
Figure 2. Flip up the Media Supply Guide and adjust the Media Supply
Guide and the Media Guide against the outer edge of the media. These
guides must not cause pressure or excessive drag on the media. Close the
Printhead Open Lever and see “Adjusting the Transmissive Media Sensor
Assembly Position” on page 15.
Figure 2. Roll Media Loading
Fanfold Media Loading
Fanfold media, from outside the printer, feeds through either the bottom or
rear access slot. You may also use the Fanfold Supply Bin to hold media
inside the printer housing.
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Getting Started
Figure 3. Fanfold Media Loading
To load fanfold media, thread the media through the Printhead Assembly as
shown in Figure 3. Adjust the Media Guide against the outer edge of the
media. This guide must not cause pressure or excessive drag on the media.
Close the Printhead Open Lever, and turn to “Adjusting the Transmissive
Media Sensor Assembly Position” on page 15.
Continuous Media Loading
Continuous media mounts inside the printer in the same manner as roll
media. For proper printer operation, a label length instruction must be
included in the label format sent to the printer.
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Getting Started
Cutter Mode Media Loading
(Cutter Option Required)
Figures 2 and 3 illustrate a printer equipped with the Cutter Option. To
ensure proper media loading, follow the directions for the Tear-Off Mode
with the exception that the media must also be routed through the Cutter
Module as shown in Figures 2 and 3.
Close the Printhead Open Lever. The printer will automatically feed out and
cut one label when the printer is powered on. Turn to “Adjusting the Trans-
missive Media Sensor Assembly Position” on page 15
Rewind Mode Media Loading
(Rewind Option Required)
Rewind Mode Configuration for Printers Without the
Cutter Option
1. Remove the Media Rewind Plate from its storage location in front of the
print mechanism inside the media compartment.
2. Invert the Rewind Plate so that the lip on the attached Hook Plate points
down.
3. Insert the Hook Plate lip a short distance (½") into the lower opening in
the Side Plate.
4. Align the upper end of the Rewind Plate with the corresponding opening
in the Side Plate and slide the Rewind Plate in so that it stops against the
printer’s main frame.
5. Load the media as described in the instructions for Roll Media Loading
on page 10.
6. Remove the Spindle Hook from the Rewind Spindle.
7. Route the media as shown in Figures 1 and 2 and wind it once or twice
around either (1) the Rewind Spindle and reinstall the Hook, or (2) a 3”
core.
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Getting Started
8. Media loading is now complete. See “Adjusting the Transmissive Media
Sensor Assembly Position” on page 15.
Rewind Mode for Printers With the Cutter Option
1. Remove the Media Rewind Plate from its storage location in front of the
print mechanism inside the media compartment.
2. Invert the Rewind Plate so that the lip on the attached Hook Plate points
down.
3. Insert the Hook Plate lip a short distance (½") into the lower opening in
the Side Plate and slide the Rewind Plate in so that it stops against the
printer’s main frame.
4. Insert the two small tabs on the Rewind Plate into the corresponding
slots in the Cutter Support Bracket. (The Rewind Plate should spring into
the proper position.)
5. Load the media as described in the instructions for Roll Media Loading
on page 10.
6. Remove the Hook from the Rewind Spindle.
7. Route the media as shown in Figures 1 and 2 and wind it once or twice
around either (1) the Rewind Spindle and reinstall the Hook, or (2) a 3”
core.
8. Media loading is now complete. See “Adjusting the Transmissive Media
Sensor Assembly Position” on page 15.
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Getting Started
Peel-Off Mode Media Loading
(Rewind Option Required)
Figure 2 illustrates a printer with the Rewind Option. To insure proper
media loading, see Figure 2 and follow the procedure below.
1. Remove the Rewind Plate if one is present and store it on the two mount-
ing screws on the inside of the front panel. Align the notch in the bracket
so the Label Available Sensor (shown in Figure 14 on page 61) can
detect a peeled label.
2. Load media as shown in Figure 1 or 2.
3. Remove the Hook from the Rewind Spindle.
4. Remove the labels from about one yard (one meter) of the media backing
and then wind the backing around the Rewind Spindle and reinstall the
hook. Make sure that the media backing is against the Backing Guide
Plate.
5. See “Adjusting the Transmissive Media Sensor Assembly Position” on
page 15.
Removing the Label Backing Material
(Rewind Option Required)
Since the Backing Rewind Spindle holds the backing from a standard-size
media roll, we recommend that you perform this procedure whenever you
change the media.
To remove the backing material from the Backing Rewind Spindle, follow
these steps (you don’t need to turn the printer power off for this procedure):
1. Unwind about one yard (one meter) of backing from the Backing
Rewind Spindle and cut it off at the spindle.
2. Pull out the Spindle Hook and slide the backing material off of the spin-
dle and discard.
3. Wind the media around the Rewind Spindle once or twice and reinstall
the Spindle Hook. Continue winding to remove any slack in the media.
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Getting Started
Adjusting the Transmissive Media Sensor Assembly
Position
When the XiIIprinter is powered on, it performs a self test and configures its
operating characteristics. Some of these characteristics are determined by
the position of the Transmissive Media Sensor. See Figure 4 on page 16.
The factory-set position is sufficient for most types of media. However, if
media sensor adjustments are needed, follow the procedures below.
No te:
No te:
The Reflective (Black-Mark) Media Sensor position is not adjustable; it is
positioned to accommodate all black-mark media that meets the specifica-
tions listed in “Media Specifications” on page 86.
If you are using continuous media (no gap, notch, or hole between labels) or
black-mark media, position the transmissive sensor over the media so that
the printer can detect an out-of-paper condition. The factory-set position
should be sufficient for this purpose.
The Transmissive Media Sensor Assembly consists of two sections. The
media passes between a light source and a light sensor. The light source is
positioned below the media, while the light sensor is positioned above the
media.
This adjustment aligns the position of the light sensor with the notch or
edge of the label.
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Getting Started
Figure 4. Upper Media Sensor Adjustment
Adjusting the Upper Media Sensor Position
Not e:
If you own a 140XiII or 170XiII printer and need to move the sensor to the
outside half of the maximum media width, or from the outside half to the
inside half, contact a service technician to perform this procedure because it
will require additional steps which are beyong the scope of this user’s
guide.
To adjust the upper media sensor, follow these steps.
1. Remove ribbon if it is installed.
2. Locate the Upper Media Sensor. Refer to Figure 4. The Upper Media
Sensor is directly below the adjustment screw head.
3. Loosen the Upper Media Sensor Adjustment screw (Phillips head).
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Getting Started
4. Slide the upper sensor along the slot to the desired position. When using
label stock that has a gap between labels (die-cut labelstock), position
the media sensor anywhere along the gap EXCEPT where the rounded
corners of the label are detected. When using tagstock, position the
upper sensor directly over the hole or notch.
5. Tighten the screw.
Figure 5. Lower Media Sensor Adjustment
Lower Media Sensor Adjustment
Refer to Figure 5 throughout this procedure.
1. Locate the Lower Media Sensor assembly (a spring clip holding a circuit
board) near the bottom rear of the printhead assembly.
2. Position the sensor by sliding it in its slot so that the two brass-colored
infrared emitters are centered under the upper sensor.
3. If you are moving the sensor away from the printer’s main frame:
Gently pull wires out of the printer frame as required. (Wires should
have a little slack.) Call a service technician if there is not enough slack
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Getting Started
in the wires to adjust the sensor to the desired position. If you are mov-
ing the sensor toward the printer’s main frame and
a large loop of wire
develops, call a service technician to properly adjust the wires.
Figure 6. Ribbon Loading Diagram for the 90XiII and 140XiII Printers
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Getting Started
Figure 7. Ribbon Loading Diagram for the 170XiII and 220XiII Printers
Ribbon Loading
To load ribbon, refer to Figures 6 and 7 and follow the procedure below.
No te:
Use ribbon that is at least as wide as the media. The smooth backing of the
ribbon protects the printhead from wear and premature failure due to exces-
sive abrasion.
For Direct Thermal Print Mode, ribbon is not used and should not be loaded
in the printer.
1. Align the segments of the Ribbon Supply Spindle.
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Getting Started
2. Place the ribbon roll on the Ribbon Supply Spindle.
Not e:
Make sure that the core is pushed up against the stop on the ribbon supply
spindle and that the ribbon is aligned squarely with its core. If this is not
done, the ribbon may not cover the printhead entirely on the inside, thereby
exposing print elements to potentially damaging contact with the media.
3. Open the Printhead by moving the Printhead Open Lever counterclock-
wise to the “open” position.
4. (Optional) To make ribbon loading and unloading easier, make a leader
for your ribbon roll if it doesn’t already have one:
Tear off a strip of media (labels and backing) about 6 to 12 inches long from
the roll. Peel off a label from this strip. Apply half of this label to the end of
the strip and the other half to the end of the ribbon. This acts as a ribbon
leader.
5. Thread the ribbon (with leader, if used) as shown without creasing or
wrinkling it.
6. Remove the hook from the Ribbon Take-Up Spindle.
7. Place the ribbon/leader under the long leg of the hook and wind the rib-
bon onto the Ribbon Take-Up Spindle for several turns in a counter-
clockwise direction.
8. Close the Printhead by moving the lever clockwise to the “closed” posi-
tion.
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Getting Started
Ribbon Removal
Figure 8. Removing Used Ribbon
1. Break the ribbon as close to the Ribbon Take-Up Spindle as possible.
2. Refer to Figure 8. Pull the hook out slightly, rotate the hook back-and-
forth several times as shown, and then remove it from the spindle.
3. Grasp the used ribbon and remove it from the Ribbon Take-Up Spindle.
4. Remove the empty core from the Ribbon Supply Spindle.
5. Follow the Ribbon Loading procedure on page 19 to load the new rib-
bon.
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Getting Started
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C h a p t e r 2
Operation
Operating Your Zebra XiII-Series Printer
Now that your printer is ready for operation, how does it work? The Zebra
XiII-Series printer is designed to receive instructions from a host computer,
such as an IBM-compatible PC. To create a label, you will either need to
write a format in ZPL II, which is a programming language for creating
label formats, or you will need to use a software program designed to for-
mat labels for the Zebra XiII-Series printer. If you are using label design
software, refer to the instructions provided with your software package to
determine how to do this.
If you are using, or plan to use, ZPL II programming language to format
your labels, make sure you have a copy of the ZPL II Programming Guide.
Refer to the mail/fax-in card at the front of this book to obtain a copy. For
some sample ZPL II label formats, refer to page 51.
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Operation
Printer Operating Modes
The XiII printer can be configured for one of several different operating
modes by sending the proper commands from the host computer or by con-
figuring the printer for a certain mode using the front panel display.
Tear-Off Mode
When the media is in the rest (idle) position, the gap between labels is over
the Tear-Off/Peel-Off Plate. The operator then tears off the label, and a new
label may be printed.
This mode of operation may also be used to print a large quantity of labels.
To do this, send a format for printing a batch of labels to the printer. The
printing will continue until all labels have been printed.
Peel-Off Mode
(Peel-Off Option Required)
In this mode, once the label is printed the media passes over the Tear-Off/
Peel-Off Plate at a sharp angle. The backing material is peeled away from
the label and winds around the Backing Rewind Spindle. The media feeds
forward until most of the label hangs loose from the backing. The Label
Available Sensor detects this label and pauses printing until the operator
removes the label, at which time the next label prints.
The Backing Rewind Spindle will hold the backing from a standard-size
media roll. To remove the backing from the Rewind Spindle, refer to
page 14.
Rewind Mode
(Rewind Option Required)
In this mode, the media and backing are rewound onto a core as the labels
are printed.
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Operation
When the media is in the rest (idle) position, the start of the next label is
directly under the printhead. After the label is printed, the media feeds for-
ward until the start of the next label is under the printhead. The media never
backfeeds in this mode. The completed labels are rewound onto a core for
later use. When the printer completes a batch of labels, printing will stop.
Cutter Mode
(Cutter Option Required)
In this mode, the printer prints the entire label and automatically cuts the
label after it is printed. The Cutter Catch Tray “catches” the completed
labels.
Operator Controls
This section discusses the functions of the various controls and indicators
on the XiII printer. The operator should become familiar with each of these
functions.
Power Switch
This switch is located on the back of the printer above the Power Cord and
Fuse. The Power Switch should be turned off before connecting or discon-
necting any cables.
Turning the switch on activates the printer and causes it to perform a Power-
On Self Test as it begins operation. Turning the printer power on while
holding down certain front panel keys will launch additional Printer Self
Tests following the Power-On Self Test.
External influences such as lightning storms or unwanted noise on the
power or data cables may cause erratic printer behavior. Turning the
printer’s power off and back on may re-establish proper printer operation.
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Operation
Front Panel Display
The Front Panel Display communicates operational status and programming
modes and parameters.
Figure 9. Front Panel
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Operation
Front Panel Keys
Table 1. Front Panel Keys
Key
Function
Starts and stops the printing process.
•
•
If the printer is not printing: no printing can occur
Printing: printing stops once the current label is complete
Press to remove error messages from the display.
Note: Pause Mode can also be activated via ZPL II (~PP, ^PP).
Forces the printer to feed one blank label each time the key is pressed.
•
•
Printer not printing: one blank label feeds immediately
Printing: one blank label feeds after the current batch of labels is complete
Note: Equivalent to the Slew to Home Position (~PH, ^PH) ZPL II instruction.
When in the Pause mode, this key will cancel print jobs.
•
•
Print job in queue: press once for each print job to be deleted.
Press and hold for several seconds to cancel all print jobs in the printer's memory. The
Data light will turn off.
When in Pause mode, this key will calibrate the printer for:
•
•
•
Media length
Media type (continuous or non-continuous)
Print mode (direct thermal or thermal transfer)
Note: The keys below are used only when configuring the printer. Specific uses of these keys are
explained in the Configuration and Calibration section, starting on page 31.
Scrolls back to the previous parameter.
•
•
Scrolls forward to the next parameter.
Saves any changes you’ve made in the Configuration and Calibration sequence.
Enters and exits the configuration mode.
These keys change the parameter values. They are used in different ways depending on the
parameter displayed. Common uses are: increase/decrease a value, answer “yes” or “no”,
indicate “on” or “off”, scroll through several choices, input the password.
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Operation
Front Panel Lights
Table 2 describes the operation of the front panel lights.
Not e:
If two operating conditions occur simultaneously, one which causes a light
to be on constantly and one which causes the same light to flash, the light
will flash.
Table 2. Front Panel Lights
Light
Power
Status
Off
Indication
Printer is off, or power not applied.
On
Take Label Off
Flashing
Off
Printer is on.
Normal operation.
(Peel-Off Mode Only) Label is available. Printing is paused until the label is
removed.
Error
Normal operation—no printer errors.
Flashing Printer error exists. Check the display screen for more information.
Off
Normal operation—ribbon (if used) is properly loaded.
Check
Ribbon
Printing is paused, the front panel displays a warning message, and the Pause
light is on.
On
•
•
If the printer is in Direct Thermal mode: Ribbon is loaded.
If the printer is in Thermal Transfer mode: No ribbon is loaded.
Off
On
Off
Normal operation—media is properly loaded.
Paper Out
Pause
No media is under the media sensor. Printing is paused, the display shows an
error message, and the Pause light is on.
Normal operation.
Printer has stopped all printing operations. Either the Pause key was pressed, a
pause command was included in the label format, the on-line verifier detected
an error, or a printer error was detected. Refer to the display screen for more
information.
On
Off
On
Normal operation, no data being received or processed.
Data
Data processing or printing is taking place. No data is being received.
Printer is receiving data from the host computer. Flashing slows when the
Flashing printer cannot accept more data, but returns to normal once data is again being
received.
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Operation
Printer Status Sensors
Zebra XiII-Series printer contains several status sensors. These sensors alert
the operator to various conditions by either stopping the printing or turning
on a light. Sensors are described in Table 3.
Table 3. Printer Status Sensors
Sensor:
What it monitors:
How it works:
Printhead
Position Sensor printhead lever.
Checks the open/closed status of the
If the printhead is open, the Error light flashes.
If the printhead is too cold, the front panel dis-
play indicates this condition and printing contin-
Checks the temperature of the print- ues while the printhead warms up. If the
Printhead
Temperature
Sensor
head.
printhead is too hot, printing stops while the
printhead cools to standard operating tempera-
ture.
Checks for proper media loading.
The Paper Out light will turn on if you run out of
media. This condition will also occur if you are
using non-continuous media and the media does
not move because it is jammed.
Transmissive
Media Sensor
If non-continuous media is used,
this sensor detects the label length
for individual labels.
Reflective
Detects the presence of black marks If it detects a black mark, the printer knows that
Media Sensor
on the back of black-mark media.
it is at the beginning of a label.
Ribbon
Sensor
If you run out of ribbon, the Check Ribbon light
turns on.
Monitors the presence of ribbon.
Once a label prints, it will pass between the two
parts of this sensor and cause the printer to
pause. The Take Label light turns on. When the
label is removed, printing resumes and the light
turns off.
Label
Available
Sensor
In Peel-Off Mode, it checks to see if
a label is available.
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Operation
Initial Printer Power-Up
Each time you turn the printer on, it automatically performs a self-test
called the Power-On Self Test (POST).
Turn the printer on now by pressing the Power Switch at the rear of the
printer. The Front Panel Power-On indicator will light up. The other front
panel indicator lights and the Liquid Crystal Display (LCD) monitor the
progress of the Power-On Self Test (POST). The self test sequence is shown
in Table 4.
The POST prompts are in English unless an error occurs, in which case the
display cycles through all available languages repeatedly. However, you
may change the display language for all other prompts. Refer to “Selecting
the Display Language” on page 49.
Not e:
If the printer fails any of these tests, the word “
” will be added to the
display. If this occurs, refer to the Troubleshooting section (starting on
page 63).
If loading the printer with media and ribbon for the first time, or changing
the type of media, perform the Calibration on page 38.
Table 4. Power-On Self Test Sequence
This sequence occurs each time the printer is powered up.
Front Panel Display
Description
All indicator lights turn on simultaneously. Then, through the following
steps, they turn off in sequence starting at the bottom.
1.
Three different sets of characters will be displayed to verify that the dis-
play screen is working properly.
2.
3.
4.
SRAM functionality test performed.
Optional ROM functionality test performed. (The words “
” will be added to display if no optional ROM is used.)
5.
6.
7.
Printhead is checked for proper operation.
Processor functionality test performed.
E-Cubed functionality test performed.
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Operation
Table 4. Power-On Self Test Sequence (Continued)
This sequence occurs each time the printer is powered up.
Front Panel Display
Description
EEPROM functionality test performed.
8.
9.
Memory Card functionality test performed. (“
be added to display if no card is present.)
” will
Depending on how the label format was set up, the printer will feed to
the first web or label length, calibrate ribbon and media sensors, set label
10.
11.
length and feed one or more labels, or no media may be fed. The ZPL II
command that controls this is ^MF.
Printer is ready for operation.
Configuration and Calibration
After you have installed the media and ribbon and the POST (Power-On
Self Test) is complete, the front panel display will show “
You may now set printer parameters for your application using the front
panel display and the five keys directly below it.
.”
If it becomes necessary to restore the initial printer defaults, see “Feed Key
and Pause Key Self Test” on page 72.
No te:
Unless otherwise noted, all parameters are listed in the order they are dis-
played, starting with “
”.
Entering the Program Mode
To enter the programming mode, press the Setup/Exit key. Press either the
Next/Save key or Previous key to scroll to the parameter you wish to set.
Parameters in this section are shown in the order displayed when pressing
the Next/Save key. Throughout this process, press the Next/Save key to
continue to the next parameter; or, press the Previous key to go back to the
previous parameter in the cycle.
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Operation
An asterisk (*) in the upper left hand corner of the display indicates that the
value displayed is different than the currently stored value.
Changing Password-Protected Parameters
Certain parameters are password-protected by factory default.
CAUTION: Do not change password-protected parameters unless you’re sure you know
what you’re doing! If they are set incorrectly, these parameters could cause
the printer to function in an unpredictable way.
The first attempt to change one of these parameters (pressing one of the
black oval keys) will require you to enter a four-digit password. This is
done via the
display. The left black oval key changes
the selected digit position. The right black oval key increases the selected
digit value. After entering the password, press the Next/Save key. The
parameter you are trying to change will be displayed. If the password was
entered correctly, you can now change the value.
The default password value is 1234. The password can be changed using the
^KP (Define Password) ZPL II instruction.
Not e:
Not e:
Once the password has been entered correctly, it will not have to be entered
again unless you leave and re-enter the programming mode using the Setup/
Exit key.
You can disable the password protection feature so that it no longer prompts
you for a password by setting the password to ØØØØ via the ^KPØ ZPL/
ZPL II command. To re-enable the password-protection feature, send the
ZPL/ZPL II command ^KPx, where “x” can be any number, 1-4 digits in
length, except Ø.
Leaving the Program Mode
You can leave the Program Mode at any time by pressing the Setup/Exit
key. The
display will appear. There are five choices,
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Operation
described below. Pressing the left or right black oval key displays other
choices and pressing the Next/Save key selects the displayed choice.
•
•
•
•
- permanently saves the changes. Values are stored in the
printer even when power is turned off.
- saves the changes until changed again or until power is
turned off.
- cancels all changes since pressing the Setup/Exit key except
the Darkness and Tear-Off settings (if they were changed).
- loads factory defaults. The factory defaults are shown
on the following pages.
No te:
Loading factory defaults will require Calibration and resetting the Head
Resistor value.
•
- loads values from the last Permanent Save.
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Configuration and Calibration Sequence
1. Press:
2. Display Shows:
Action/Explanation:
—
Normal printer operation.
Setting Print Parameters
Adjusting Print Darkness Press the right oval key to increase darkness. Press the left oval key to
decrease darkness.
Default: +10 Range: 0 to +30
Darkness settings are dependent upon a variety of factors including ribbon type, media, and the
condition of the printhead. You may adjust the darkness for consistent high quality printing.
If printing is too light, or if there are voids in printed areas, you should increase the darkness. If
printing is too dark, or if there is spreading or bleeding of printed areas, you should decrease the
darkness.
The “Feed Key Self Test” on page 72 can also be used to determine the best darkness setting. Since
the Darkness setting takes effect immediately, you can see the results on labels that are currently
printing.
CAUTION: Set the Darkness to the lowest setting that provides good print quality. Darkness set
too high may cause ink smearing and/or it may burn through the ribbon.
Adjusting the Tear-Off Position Press the right oval key to increase the value, press the left oval
key to decrease the value. Each depression of the key adjusts the Tear-Off position by four dot
rows.
Default: +0 Range: -64 to +64
This parameter establishes the position of the media over the tear bar after printing. The label and
backing can be torn off or cut between labels.
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Selecting Print Mode Press the right or left oval key to display other choices.
Default: Tear-Off Selections: Tear-Off, Peel-Off, Cutter, Rewind, Applicator
Print mode settings tell the printer the method of media delivery that you wish to use. Be sure to
select a print mode that your hardware configuration supports since some selections displayed are
for optional printer features.
Setting Media Type Press the right or left oval key to display other choices.
Default: Continuous Selections: Continuous, Non-continuous
This parameter tells the printer the type of media you are using. Selecting continuous media
requires that you include a label length instruction in your label format (^LLxxxx if you are using
ZPL or ZPL II ).
When you select non-continuous media, the printer feeds media to calculate label length (the dis-
tance between two detections of the inter-label gap, webbing, or alignment notch or hole).
Setting the Sensor Type Press the right or left oval key to display other choices.
Default: Web Selections: Web, Mark
This parameter tells the printer whether you are using media with a web (gap/space between labels,
notch, or hole) to indicate the separations between labels or if you are using media with a black
mark printed on the back. If your media does not have black marks on the back, leave your printer
at the default (Web).
Selecting Print Method Press the right oval key for the next value; press the left oval key for the
previous value.
Default: Thermal Transfer Selections: Thermal Transfer, Direct Thermal
The print method parameter tells the printer the method of printing you wish to use: direct thermal
(no ribbon) or thermal transfer (using thermal transfer media and ribbon).
Note: Selecting direct thermal when using thermal transfer media and ribbon creates a warning
condition, but printing will continue.
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Setting Print Width Press the right oval key to increase the value, press the left oval key to
decrease the value. To change the unit of measurement, press the left oval key until the unit of mea-
surement is active, then press the right oval key to toggle to a different unit of measure (inches,
mm, or dots).
Default:, Range: The default and range of acceptable values varries depending on what printer you
have. Refer to “Printing Specifications” on page 85 for further information about the ranges avail-
able for your model.
Select a print width that is closest to your media, but AT LEAST as wide. Print width tells the
printer the width of the media you are using. Setting width too narrow may result in unprinted por-
tions of your label format. Setting width too wide wastes formatting memory and may cause print-
ing off the right side of the label.
Setting Maximum Length Press the left oval key to decrease the value, press the right oval key to
increase the value.
Default, Range: The default and range of acceptable values varries depending on your printer’s
configuration. Values are adjustable in 1.0 inch (25.4 mm) increments.
Maximum Length is used in conjunction with the Calibration procedure. The value of this setting
determines the maximum label length that will be used during the media portion of the calibration
process. Only a few labels are required to set media sensors. Always set the value that is closest to,
but not lower than, the length of the label you are using. For example, if the length of the label is
14.5 inches, set the parameter for 15.0 inches (381 mm).
Listing Printer Information
List Fonts Press the right oval key to print a label listing all of the available fonts.
This selection is used to print a label that lists all of the fonts currently available in the printer,
including standard printer fonts plus any optional fonts. Fonts may be stored in RAM, in Font
EPROMs, or on Font Cards.
List Bar Codes Press the right oval key to print a label listing all of the available bar codes.
This selection is used to print a label that lists all of the bar codes currently available in the printer.
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List Images Press the right oval key to print a label listing all of the available images.
This selection is used to print a label that lists all of the images currently stored in the printer's
RAM, optional EPROM, or on an optional memory card.
List Formats Press the right oval key to print a label listing all available formats.
This selection is used to print a label that lists all of the formats currently stored in the printer's
RAM, optional EPROM, or on an optional memory card.
List Setup Press the right oval key to print a label listing the current printer configuration.
This selection is used to print a label that lists the current printer configuration information. (Same
as Cancel Key Self Test.)
Initialize Memory Card
CAUTION: Initializing will erase all previously stored information from the memory card.
Press the right oval key to select “yes” and proceed to the verification menu. If your printer is set to
require a password, you will now be prompted to enter the password.
This selection initializes the memory card.
Press the right oval key to initialize the card. Press the left oval key to cancel the request and return
to
.
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Media and Ribbon Sensor Calibration
Note: Before you begin this procedure, make sure that the Maximum Length is set to a value equal to or greater than the length of the
labels you are using. If the Maximum Length is set to a lower value, the calibration process will assume that continuous media is in the
printer. See page 36 for more information.
There are two different types of calibration that can be performed by the printer:
1) Standard Calibration. Pressing the Calibrate key causes the printer to feed media and ribbon and set the values it detects for media, media
backing material (the spaces between labels), media out, and ribbon or no ribbon (which determines the print mode—Thermal Direct or
Thermal Transfer). This type of calibration also occurs as part of the “Sensor Profile” and “Media and Ribbon Calibrate” procedures, below
2) Media and Ribbon Sensor Sensitivity Calibration. Performing the “Media and Ribbon Calibrate” procedure below first resets the sensitiv-
ity of the sensors to better detect the media and ribbon you are using. With the sensors at their new sensitivity, the printer then performs the
standard calibration described above. Changing the type of ribbon and/or media may require resetting the sensitivity of the Media and Rib-
bon Sensors. Indications that the sensitivity may need to be reset would be a “Check Ribbon” light on with the ribbon properly installed or
non-continuous media being treated as continuous media.
Sensor Profile Press the right oval key to initiate the standard calibration procedure and print a
media sensor profile.
See Figure 10, “Media and Ribbon Sensor Profile Sample Printout,” on page 50.
The Media Sensor Profile may be used to troubleshoot registration problems that may be caused
when the Media Sensor detects preprinted areas on the media or experiences difficulty in determin-
ing web location. If the sensitivity of the Media and/or Ribbon Sensors MUST be adjusted, use the
Media and Ribbon Sensor Sensitivity procedure below.
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Media and Ribbon Sensor Sensitivity Press Next/Save to skip this procedure and continue with
“Setting Host Port” below. Press the right oval key to start the calibration procedure.
This procedure is used to adjust the sensitivity of the Media and Ribbon Sensors.
Note: The procedure must be followed exactly as presented. All steps must be performed even if
only one of the sensors requires adjustment.
1. Press:
2. Display Shows:
Action/Explanation:
Press the left oval key to cancel the operation, or do the following:
Open the Printhead. Remove as many labels as needed to load a
section of blank backing material under the media sensor (just
behind the printhead). See Figure 4, “Upper Media Sensor Adjust-
ment,” on page 16 to locate the sensor.
Press the left oval key to cancel the operation or do the following:
1) Remove the ribbon (sliding it as far to the right as possible will
have the same effect as removing it.)
2) Close the Printhead.
The printer automatically adjusts the scale (gain) of the signals it
receives from the media and ribbon sensors based on the specific
media and ribbon combination you are using. On the sensor
profile, this essentially corresponds to moving the graph up
or down to optimize the readings for your application.
When “
” is displayed:
1) Open the Printhead and pull the media forward until a label is
positioned under the Media Sensor.
2) Move the ribbon back to its proper position.
3) Close the Printhead.
—
Now that the scale has changed, the printer performs a calibration
equivalent to pressing the Calibrate key. During this process, the
printer checks the readings for the media and ribbon based on the
new scale you’ve established, determines the label length, and
determines whether you are in thermal direct or thermal transfer
print mode. The process is now complete! To see the new readings
on the new scale, print a Sensor Profile (above).
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Setting Communication Parameters
Communication parameters must be set correctly for the printer to communicate with the host. These parameters make sure that the printer
and host are “speaking the same language”. All communications parameters are password-protected.
Setting Host Port
Press the right or left oval key to display other choices.
Default: Main RS232. Selections: Main RS232, RS422/485, RS485Multidrop, Parallel
Select the communications port that matches the one being used by the host computer.
Setting Baud
Press the right or left oval key to display other choices.
Default: 9600 Selections: 110, 300, 600, 1200, 2400, 4800, 9600, 19200, 28800, 57600
The baud setting of the printer must match the baud setting of the host for accurate communications
to take place. Select the value that matches the one being used by the host.
Setting Data Bits
Press the right or left oval key to display other choices.
Default: 7-Bits Selections: 7-Bits, 8-Bits
The Data Bits of the printer must match the Data Bits of the host for accurate communications to
take place. Set the Data Bits to match the setting being used by the host.
Note: Must be set to 8 data bits to use Code Page 850 or the Twinax or Coax interface options.
Setting Parity
Press the right or left oval key to display other choices.
Default: Even Selections: Even, Odd, None
The parity of the printer must match the parity of the host for accurate communications to take
place. Select the parity that matches the one being used by the host.
Setting Stop Bits
Press the right or left oval key to display other choices.
Default: 1 Stop Bit Selections: 1 Stop Bit, 2 Stop Bits
The stop bits of the printer must match the stop bits of the host for accurate communications to take
place. Select the stop bits that match the ones being used by the host.
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Setting Host Handshake
Press the right or left oval key to display other choices.
Default: XON/XOFF Selections: XON/XOFF, DTR/DSR
The handshake protocol of the printer must match the handshake protocol of the host for communi-
cations to take place. Select the handshake protocol that matches the one being used by the host.
Setting Protocol
Press the right or left oval key to display other choices.
Default: None Selections: None, Zebra, ACK/NACK
Protocol is a type of error checking system. Depending on the selection, an indicator may be sent
from the printer to the host signifying that data has been received. Select the Protocol that is
requested by the host. Further details on Protocol can be found in the ZPL IIProgramming Guide,
available from Zebra Technologies Corporation.
Note: Zebra is the same as ACK/NACK except that with Zebra the response messages are
sequenced.
Note: If Zebra is selected, printer must use “DTR/DSR” host handshake protocol.
Setting Network ID
Press the left oval key to move to the next digit position, press the right
oval key to increase the value of the digit.
Default: 000 Range: 000 - 999
Network ID is used to assign a unique number to a printer used in a network. This gives the host the
means to address a specific printer. If the printer is used in a network, you must select a Network
ID number.
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Setting Communications Mode
Press the right or left oval key to display other choices.
Default: Normal Mode Selections: Normal Mode, Diagnostics
The Communication Diagnostics Mode is a troubleshooting tool for checking the interconnection
between the printer and the host. When “Diagnostics” is selected, all data sent from the host to the
printer will be printed as straight ASCII hex characters. The printer prints all characters received
including control codes, like CR (Carriage Return). A sample printout is shown in Figure 18 on
page 73.
Notes on diagnostic printouts:
• An FE indicates a framing error.
• An OE indicates an overrun error.
• An PE indicates a parity error.
• An NE indicates noise.
For any errors, check that your communication parameters are correct. Set the print width equal to
or less than the label width used for the test. See page 36 for more information.
Selecting Prefix and Delimiter Characters
Prefix and delimiter characters are 2-digit hex values used within the ZPL/ZPL II formats sent to the printer. The printer uses the last prefix
and delimiter characters sent to it, whether from a ZPL II instruction or from the front panel.
Note: To change the values, refer to the ASCII code chart on page 112 for character choices. DO NOT use the same hex value for the Con-
trol, Format, and Delimiter character. The printer needs to see different characters to function properly.
Control Prefix Character
Press the left oval key to move to the next digit position, press the
right oval key to increase the value of the digit.
Default: 7E (tilde - displayed as a black square) Range: 00 - FF (Exclude the values indicated
on the ASCII code chart on page 112.)
The printer looks for this 2-digit hex character to indicate the start of a ZPL/ZPL II control instruc-
tion.
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Format Prefix Character
Press the left oval key to move to the next digit position, press the
right oval key to increase the value of the digit.
Default: 5E (caret) Range: 00 - FF (Exclude the values indicated on the ASCII Code Chart in
the Appendix.)
The printer looks for this 2-digit hex character to indicate the start of a ZPL/ZPL II format instruc-
tion.
Delimiter Character
Press the left oval key to move to the next digit position, press the right
oval key to increase the value of the digit.
Default: 2C (comma) Range: 00 - FF
The Delimiter character is a 2-digit hex value used as a parameter place marker in ZPL/ZPL II for-
mat instructions. Refer to the ZPL II Programming Guide for more information.
Selecting ZPL Mode
Selecting ZPL Mode
Press the right or left oval key to display other choices.
Default: ZPL II Selections: ZPL II, ZPL
The printer will remain in the selected mode until it is changed by this front panel instruction or by
using a ZPL/ZPL II command. The printer accepts label formats written in either ZPL or ZPL II.
This eliminates the need to rewrite any ZPL formats you already have. Refer to the ZPL II Pro-
gramming Guide for more information on the differences between ZPL and ZPL II .
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Power-Up and Head Close Parameters
Media Power-Up
Press the right or left oval key to display other choices.
Default: Feed Selections: Feed, Calibration, Length, and No Motion
This parameter establishes the action of the media when the printer is turned on.
• Calibration—recalibrates the media and ribbon sensors
• Feed—feeds the label to the first web
• Length—determines the length of the label
• No Motion—media does not move
Head Close
Press the right or left oval key to display other choices.
Default: Feed Selections: Feed, Calibration, Length, No Motion
Determines the action of the media after the printhead has been opened and then closed.
• Calibration—recalibrates the media and ribbon sensors
• Feed—feeds the label to the first web
• Length—determines the length of the label
• No Motion—media does not move
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Label Positioning Parameters
Backfeed Sequence
Press the right or left oval key to display other choices.
Default: Default (“Default” is defined as 90%)
Selections: Default, after, before, 10%, 20%, 30%, 40%, 50%, 60%, 70%, 80%
This parameter establishes when and how much label backfeed occurs after a label is removed or
cut in the Peel-Off, Cutter, and Applicator modes. It has no effect in Rewind or Tear-Off Modes.
This parameter setting can be superseded by the ~JS instruction when received as part of a label
format. (Refer to the ZPL II Programming Guide.)
Note: The difference between the value entered and 100% establishes how much backfeed
occurs before the next label is printed. For example, a value of 40 means that 40% of the backfeed
takes place after the label is removed or cut. The remaining 60% takes place before the next label is
printed. A value of “before” means that all backfeed will take place before the next label is printed.
Adjusting Label Top Position Press the right oval key to increase the value, press the left oval
key to decrease the value. The displayed value represents dots.
Default: +0 Range: -120 to +120 dot rows
The Label Top Position adjusts the print position vertically on the label. Positive numbers adjust
the label top position further down the label (away from the printhead), negative numbers adjust the
position up the label (toward the printhead).
Adjusting Left Position Press the left oval key to move to the next position, press the right oval
key to change between + and - and to increase the value of the digit. The displayed value represents
dots.
Default: 0000 Range: -9999 to +9999
Note: For a negative value, enter the value before changing to the minus sign.
This parameter establishes how far from the left edge of a label the format will begin to print by
adjusting horizontal positioning on the label. Positive numbers adjust the printing to the left by the
number of dots selected, negative numbers shift printing to the right.
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Setting the Head Test Count
Press the left oval key to move to the next digit position, press
the right oval key to change the value of the digit.
Default: 0000 (Disables the test) Range: 0000 to 9999
The printer periodically performs a test of the printhead functionality, called a “Printhead Test” or
“Head Test”. This parameter establishes how many labels are printed between these internal tests.
Setting the Head Resistor Value
Press the left oval key to move to the next digit position,
press the right oval key to increase the value of the digit.
CAUTION: This parameter should only be changed by qualified personnel!
Initial Value: Factory-set to match the printhead shipped with your printer (varries).
Default Value: 0500 Range: 0500 - 1175
This value has been pre-set at the factory to match the resistance value of the printhead. It will not
need to be changed unless...
1) The printhead is replaced.
2) The printer is set to the factory defaults. (The factory default value is usually lower than the
actual resistance value.)
CAUTION: DO NOT set the value higher than that shown on the printhead. Setting a higher value
may damage the printhead!
Before replacing a printhead, look on the bottom of the printhead element for the label that shows
the resistance value (ohm value).
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Setting the Verifier Port
Press the right or left oval key to display other choices.
Default: Off Selections: Off, 1 VER-RPRNT, 2 VER-THRUPUT
The Auxiliary Port is used to determine how the printer will react to the Zebra On-Line Verifier.
There are currently three operating conditions for this port.
• Off—The Verifier Port is off.
• 1 VER-RPRNT ERR—Label reprinted if verifier detects an error. If a bar code is near the upper
edge of the label, the label will be fed out far enough to be verified and then backfed to allow the
next label to be printed and verified.
• 2 VER-THRUPUT—Allows greatest throughput but may not indicate a verification error imme-
diately upon detection. May print from 1 to 3 labels before an error is recognized and printing
stops.
For more information on the operation of the optional verifier, refer to the documentation provided
with that option.
Setting the Applicator Port
Press the right or left oval key to display other choices.
Default: Off Selections: Off, Mode 1, Mode 2, Mode 3, Mode 4
Determines the action of the verifier port.
• Off—The applicator port is off.
• Mode 1—Asserts the ~END_PRINT signal low while the printer is moving the label forward.
• Mode 2—Asserts the ~END_PRINT signal high while the printer is moving the label forward.
• Mode 3—Asserts the ~END_PRINT signal low for 20 milliseconds when a label has been com-
pleted and positioned. Not asserted during continuous printing modes.
• Mode 4—Asserts the ~END_PRINT signal high for 20 milliseconds when a label has been com-
pleted and positioned. Not asserted during continuous printing modes.
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These parameters are automatically set during the calibration procedure. They should only be
changed by a qualified service technician. Refer to the maintenance manual for more information
on these parameters.
Press the Next/Save key repeatedly to skip these parameters.
LCD Display Adjustment
Press the left oval key to decrease the value (reduce brightness),
press the right oval key to increase the value (increase brightness).
Range: 00 to 19
This parameter allows you to adjust the brightness of your display to accommodate your working
environment. Adjust this if your display is difficult to read.
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Selecting the Display Language Press the right or left oval key to display other choices.
Default: English Choices: English, Spanish, French, German, Italian
This parameter allows you to change the language used on the front panel display.
You have now completed the entire Configuration and Calibration sequence. You may do one of the following two things:
You are now back at the first parameter in the configuration sequence.
Save Settings Press the right or left oval key to display other choices.
Default: Permanent Choices: Permanent, Temporary, Cancel, Load Defaults, Load Last Save.
This display appears when you attempt to exit the configuration mode.
• Permanent: Permanently saves the changes, even when printer power is turned off.
• Temporary: Saves the changes until changed again or until power is turned off.
• Cancel: Cancels all changes since you entered the configuration mode except for Darkness and
Tear-Off Position (if they were changed).
• Load Defaults: Loads factory defaults. Note: Loading factory defaults will require Calibration
and resetting the Head Resistor value.
• Load Last Save: Loads the values from the last permanent save.
Press the Next/Save key to activate the displayed choice.
You have exited the Configuration and Calibration Sequence and you are now ready for normal
printer operation
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Operation
Figure 10. Media and Ribbon Sensor Profile Sample Printout
50
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Operation
Sample ZPL II Label Formats
®
ZPL II is Zebra Technologies Corporation's Zebra Programming
Language II label design language. ZPL II lets you create a wide variety of
labels from the simple to the very complex, including text, bar codes, and
graphics.
This section contains three sample label formats for you to begin experi-
menting with. It is not intended as an introduction to ZPL II. To learn about
ZPL II, send in the request card at the beginning of this book for a free copy
of the ZPL II Programming Guide.
For each format, do the following:
1. Set up the printer and turn the power on.
2. Use a text editing program (ex: Windows™ Write or DOS Editor) and
type in the label format exactly as shown in the sample label format
below.
3. Save the file in a directory for future use. Use the extension “ . zpl”.
4. Copy the file to the Zebra XiII printer.
No te:
Typically, computers running DOS use the “COPY” command to send a file
to the Zebra printer. For example, if your file name is “format1.zpl” then
type, “COPY FORMAT 1.ZPL XXXX”, where “XXXX” is the port to
which your Zebra printer is connected, for example, “COM1” or “LPT1”.
5. Compare your results with those shown. If your printout does not look
like the one shown, confirm that the file you created is identical to the
format shown, then repeat the printing procedure. If nothing prints, refer
to Chapter 1 to make sure your system is set up correctly, otherwise refer
to Chapter 4, “Troubleshooting and Diagnostics.”
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Operation
Format 1: Simple Text and a Barcode
Line
#
Type this label format:
You’ll get this printout:
1. ^XA
2. ^LH30,30
3. ^FO20,10^AD^FDZEBRA^FS
4. ^FO20,60^B3N,Y,20,N^FDAAA001^FS
5. ^XZ
Line #1: Indicates start of label format.
Line #2: Sets label home position (in dots) from the upper left-hand corner of the label.
Line #3: Sets field origin, selects font “D”, defines field data as “ZEBRA”.
Line #4: Sets field origin, selects bar code Code 39, sets barcode height at 20 dot rows, defines field data
for bar code as “AAA001".
Line #5: End of label format
Format 2: Saving a Label Format As a Graphic Image
Line
#
Type this label format:
You’ll get this printout:
1. ^XA
2. ^LH30,30
Same as Format 1, but this format was also
saved in the printer’s memory as a graphic
image named “FORMAT2”.
3. ^FO20,10^AD^FDZEBRA^FS
4. ^FO20,60^B3N,Y,20,N^FDAAA001^FS
5. ^ISFORMAT2,N
6. ^XZ
7. ^XA
8. ^ILFORMAT2
9. ^XZ
Line #1: Indicates start of label format.
Line #2: Sets label home position (in dots) from the upper left-hand corner of the label.
Line #3: Sets field origin, selects font “D”, defines field data as “ZEBRA”.
Line #4: Sets field origin, selects bar code Code 39, sets barcode height at 20 dot rows, defines field data
for bar code as “AAA001".
Line #5: Saves the format in the printer’s memory as a graphic image named “FORMAT2:, the “N” indi-
cates “do not print after saving.”
Line #6-7: (See Format 1)
Line #8: Load and print the graphic image saved as “FORMAT2”.
Line #9: (See Format 1)
52
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Operation
Format 3: Using a Serialized Data Field
Line
#
Type this label format:
You’ll get this printout:
1. ^XA
2. ^LH30,30
3. ^FO20,10^AD^FDZEBRA^FS
Ten labels should print. The
first and last are shown here.
4. ^FO20,60^B3,,40,^FDAAA001^FS
5. ^FO20,180^AF^SNSERIAL NUMBER 00000000111,1,Y^FS
6. ^PQ10
7. ^XZ
Line #1-3: See Format 1)
Line #4: Defines field data for bar code as “AAA001”.
Line #5: Defines serialized field, starting value of 111, increment by 1, insert leading zeros.
Line #6: Sets print quantity to 10
Line #7: (See Format 1)
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Operation
54
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C h a p t e r 3
Routine Care and
Adjustment
Cleaning
Table 5. Cleaning Schedule
Area
Method
Solvent*
Solvent*
Interval
Printhead
Platen Roller
Transmissive Media
Sensor
Direct Thermal Print Mode: After every
roll of media (or 500 ft. of fanfold media)
Air blow
Solvent*
Reflective (Black-Mark)
Media Sensor
Thermal Transfer Print Mode: After every
roll of ribbon.
Media Path
Solvent*
Air blow
Solvent*
Air blow
Solvent*
Ribbon Sensor
Peel/Tear Bar
As needed.
Monthly.
Label Available Sensor
Cutter Module
As needed.
* Zebra recommends using solvent containing 70% alcohol.
CAUTION: Use only the cleaning agents indicated. Zebra Technologies Corporation
will not be responsible for any other fluids being used on this printer.
Zebra XiII Printer User’s Guide
55
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Routine Care and Adjustment
Table 5 on page 55 provides a brief cleaning schedule. Specific cleaning
procedures are provided below. A Preventive Maintenance Kit (part #
01429) is available from Zebra. Kit items are also sold separately by the
part numbers shown.
Preventive Maintenance Kit
Solvent (Alcohol), 4 oz. bottle (part # 01426)
Applicators, bag of 100 (part # 01427)
Cleaning the Exterior
The exterior surfaces of the Zebra XiII-Series printer may be cleaned with a
lint-free cloth. Do not use harsh or abrasive cleaning agents or solvents. If
necessary, a mild detergent solution or desktop cleaner may be used spar-
ingly.
Cleaning the Interior
Remove any accumulated dirt and lint from the interior of the printer using
a soft bristle brush and/or vacuum cleaner. Inspect this area after every four
rolls of media.
Cleaning the Printhead and Platen Roller
Inconsistent print quality, such as voids in the bar code or graphics, may
indicate a dirty printhead. For best results, perform the following cleaning
procedure after every roll of ribbon.
Not e:
You do not need to turn the printer off before cleaning the printhead. If
power is turned off, all label formats and images, as well as any temporarily
saved parameter settings stored in the printer's internal memory, will be
lost. When power is turned back on, you will need to reload these items.
To clean the printhead, refer to Figure 11 and follow these steps:
1. Open the Media Compartment Door.
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Routine Care and Adjustment
Figure 11. Cleaning Diagram
2. Open the Printhead by moving the Printhead Open Lever to the open
position (as shown in Figure 11).
3. Remove the media and ribbon (if present).
4. Moisten an applicator tip with Zebra Technologies Corporation-recom-
mended solvent and wipe along the print elements from end to end. (The
print elements are the brown strip just behind the chrome strip on the
printhead.) Allow a few seconds for the solvent to evaporate.
5. Rotate the platen roller and clean thoroughly with solvent and an appli-
cator.
6. Brush/vacuum any accumulated paper lint and dust away from the roll-
ers.
7. Reload ribbon and/or media, close and latch the printhead, close the
Front Panel and the Media Compartment Door, and continue printing.
Cleaning the Sensors
The Media, Ribbon, and Label Available Sensors should be cleaned on a
regular basis to ensure proper operation of the printer. To locate the position
of these sensors, refer to Figure 11, Figure 4 on page 16, and Figure 5 on
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Routine Care and Adjustment
page 17. Brush/vacuum any accumulated paper lint and dust off of the sen-
sors.
Cleaning the Cutter Module
(For printers equipped with the optional cutter.)
The Cutter Module requires periodic cleaning to remove paper dust and
gummed label residue. The procedure should be performed by the operator
as needed to ensure proper cutter action. If labels are not being cut properly,
or if the cutter jams with labels, this is an indication that the cutter probably
needs cleaning. The cleaning frequency depends on your application and
media type.
Clean the stationary cutter blade with cleaning solvent when it becomes
gummed up with label adhesive and/or paper debris. If further cutter clean-
ing is necessary, or if the cutter performs unsatisfactorily, contact a service
technician.
Lubrication
CAUTION! No lubricating agents of any kind should be used on this printer! Some
commercially available lubricants will damage the finish and the mechani-
cal parts if used.
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Routine Care and Adjustment
Fuse Replacement
The Zebra XiII printer uses a metric-style fuse (5 X 20 mm IEC) rated at
F5A, 250V. The end caps of the fuse must bear the certification mark of a
known international safety organization (See Figure 20, “International
Safety Organizations,” on page 87). The printer comes with two approved
fuses: one in the circuit and one in the “spare fuse” holder.
1. Turn the printer power off and unplug the power cord from the back of
the printer. See Figure 12.
2. Using a small-blade screwdriver or similar tool, remove the Fuse Holder
from the printer.
3. Remove the faulty fuse and install a new fuse of the correct type. Refer
to Figure 13. The fuse that goes into the printer first is the one that is “in-
circuit”. If you use the spare fuse, be sure to order a replacement fuse
(fuses can be ordered from your Zebra distributor).
4. Snap the Fuse Holder back into position.
5. Reconnect the power cord.
If the new fuse fails right away, the printer has an internal component fail-
ure and must be repaired.
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Routine Care and Adjustment
Figure 12. Fuse Replacement—Step 1
Figure 13. Fuse Replacement—Step 2
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Routine Care and Adjustment
Adjustments
Figure 14. Toggle Adjustment
Toggle Positioning
Both toggles should be positioned so that they provide even pressure on the
media. The toggles are positioned by sliding them to the desired location.
On media too narrow to accommodate both toggles, position one toggle
over the center of the media and decrease the pressure on the unused toggle.
No te:
Make sure that the toggle pressure is even across the width of the media,
otherwise the media and/or ribbon may drift.
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Routine Care and Adjustment
Printhead Pressure Adjustment
This adjustment may be necessary if printing is too light on one side or if
thick media is used. Refer to Figure 14.
1. Perform the Toggle Positioning procedure above. If the problem is
solved, you may stop here; otherwise, continue with the rest of this pro-
cedure.
2. Print some labels at Speed A, such as by running the Pause test (see
page 71).
3. While printing labels, lower the Darkness setting until a gray level of
printing is seen.
4. Loosen the knurled (upper) locking nuts at the top of the toggle assem-
bly/assemblies.
5. Increase or decrease spring pressure (using the knurled adjustment nuts
on the shafts of the toggles) until the left and right edges of printed area
are equally dark.
Not e:
Printhead life can be maximized by using the lowest pressure that produces
the desired print quality.
6. Increase Darkness to optimum level for the media being used.
7. Retighten locking nuts.
Media Sensor Position Adjustment
See “Adjusting the Transmissive Media Sensor Assembly Position” on
page 15.
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C h a p t e r 4
Troubleshooting and
Diagnostics
This section contains troubleshooting charts used to localize and repair the
printer when faults occur. The procedures called out in the “Action” column
may be performed by the operator or by a service technician when indi-
cated.
To contact Zebra Technical Support, refer to Chapter 7 starting on page 93.
Table 6. Troubleshooting
Symptom
Diagnosis
Action
All lights light, but nothing
appears on the front panel
display and the printer
locks up.
Internal electronic failure.
Call a service technician.
All lights are on but the dis- Possibility of bad EPROMs (firm-
play screen is not. ware) installed in printer.
Restart printer. If symptom persists
call a service technician.
Printer locks up when run- Normally caused by some hard-
Restart printer. If symptom persists
call a service technician.
ning the Power-On Self
Test.
ware failure. Display screen will
describe the cause.
For thermal transfer mode: Ribbon Load ribbon correctly. See “Ribbon
not loaded or incorrectly loaded.
Loading” on page 19.
Ribbon Sensor not sensing ribbon
that is loaded correctly.
Perform “Media and Ribbon Sensor
Calibration” on page 38.
Printer stops and Error light
flashes.
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Troubleshooting and Diagnostics
Table 6. Troubleshooting (Continued)
Symptom
Diagnosis
Action
For direct thermal mode:
Remove ribbon.
Ribbon is loaded.
Load ribbon and recalibrate printer.
Error light flashes.
For thermal transfer mode:
Make sure that the snap plate is in
place and clean.
No media loaded or incorrectly
loaded.
Load media correctly. “Rewind
Mode Media Loading” on page 12
Check position and sensitivity of
media sensors.
Misadjusted media sensor.
Printer stops and Error light
flashes.
Printer set for non-continuous
media but continuous media was
loaded.
Load proper media or reset printer
for current media type.
Printhead is not fully closed.
Close printhead completely.
Set the head resistor value to match
the head resistance value printed on
the printhead. See page 46.
Printhead Resistor value not set cor-
rectly.
Printer stops and Error light
flashes.
Printhead Open sensor not working. Call a service technician.
Allow printer to cool. Printing
resumes automatically when the
Printhead is overheated.
printhead element cools to operating
temperature.
Printhead is dirty.
Clean the printhead. See page 56.
Printer stops and Error light
flashes.
Set the head resistor value to match
the head resistance value printed on
the printhead. See page 46.
Printhead Resistor value not set cor-
rectly.
Printing continues while printhead
heats up. If error remains, environ-
ment may be too cold for proper
printing. Relocate printer to warmer
area.
Printhead is not hot enough.
Error light flashes.
Set the head resistor value to match
the head resistance value printed on
the printhead. See page 46.
Printhead Resistor value not set cor-
rectly.
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Troubleshooting and Diagnostics
Table 6. Troubleshooting (Continued)
Diagnosis
Symptom
Action
To correct the situation, call a ser-
vice technician to replace the print-
head.
Printhead element is bad or going
bad.
To override this error message,
place ^JT0 and ~JO in your ZPL II
format.
Experiencing print quality
problems.
Set the head resistor value to match
the head resistance value printed on
the printhead. See page 46.
Printhead Resistor value not set cor-
rectly.
Turn the power off. Remove the
media, reload the media, and turn
the power on. If the error condition
still exists, call a service technician.
Cutter blade in media path.
You may do any of the following (A,
B, or C):
A. (For errors related to storing
things)
With PAUSE on, use the ~HM
ZPL II command to display the
amount of free memory. Then...
Printer stops and PAUSE
light is on.
Redesign graphic/format to fit avail-
able memory or remove items from
memory to create more space.
“
” can
Not enough memory to perform the
function shown on the second line
of the error message
be any of the following
messages:
OR
• Creating bitmap
• Storing bitmap
• Building format
• Storing format
• Storing graphic
• Storing font
(“
”).
Press the Pause key to skip the step
in the process and continue on to the
next step.
B. In Pause Mode, press Cancel.
The printer skips the current label
formatting process and goes on to
the next label.
C. Turn the printer power off to
clear printer memory and start over.
Wrinkled ribbon.
Printhead is dirty.
See “Wrinkled Ribbon” in this table.
Clean the printhead. See page 56.
Call a service technician.
Long tracks of missing
print on several labels.
Print element is damaged.
Wrinkled ribbon.
Fine gray lines on blank
labels at angles.
See “Wrinkled Ribbon” in this table.
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Troubleshooting and Diagnostics
Table 6. Troubleshooting (Continued)
Symptom
Diagnosis
Action
Ribbon fed through machine incor-
rectly.
See “Ribbon Loading” on page 19.
Set darkness to the lowest setting
possible for good print quality. See
“Setting the Darkness” on page 34.
Incorrect darkness setting.
Set the pressure to the minimum
needed. See “Adjustments” on
page 61.
Incorrect printhead pressure or bal-
ance.
Media not feeding properly; it is
“walking” from side to side.
Make sure that the media is snug by
adjusting the Media Guides.
Strip Plate needs adjusting.
Roller under Printhead needs
realigning.
Wrinkled ribbon.
Ribbon Supply tension needs
adjusting.
Printhead Shaft needs adjusting
using the Wear Plate.
Printhead needs realigning with
Platen Roller.
Call a service technician.
Ribbon Take-Up tension needs
adjusting to the minimum value.
Three-point mount for Ribbon Sup-
ply Spindle needs adjusting. (Not
applicable to the 220XiII printer.)
Ribbon supply core slipping; spin-
dle blades need adjusting.
Light vertical lines approxi-
mately 0.005” wide running Dirty printhead or ribbon rollers.
through all labels.
Clean the printhead and/or ribbon
rollers. See page 57.
See “Toggle Adjustment” on
page 61.
Toggle pressure needs adjustment.
Light printing or no print-
ing on the left or right side
of the label.
Printhead angle needs adjusting
using the Wear Plate adjustment
procedure.
Call a service technician.
Short printed lines at 45° to
label edge on left or right
side of label.
Reduce toggle pressure. See “Tog-
gle Adjustment” on page 61.
Too much toggle pressure.
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Troubleshooting and Diagnostics
Table 6. Troubleshooting (Continued)
Symptom
Diagnosis
Action
Media was pulled when motor was
not moving.
Recalibrate the printer.
Misregistration and mis-
print of 1 to 3 labels.
In Rewind or Peel-Off mode:
printer was calibrated without
media properly installed.
Load media correctly for rewind or
peel-off modes. See “Rewind Mode
Media Loading” on page 12.
Truncated printing, no
Reduce the size of the format or
contact your sales representative for
information on memory upgrades.
printing, or Feed key oper- Label format is larger than available
ates incorrectly while using memory.
non-continuous media.
Label jam in rear area of
Snap Plate needs cleaning.
printhead.
Call a service technician.
Missing characters or parts
of characters on the front
panel display screen.
Run the Power-On Self Test. If
problem persists, call a service tech-
nician.
Display screen may be bad.
Printed label feeds out and
then backfeeds immediately
to rest under the printhead.
Printer set for Cutter mode with no Set correct print mode. See “Select-
Cutter installed.
ing Print Mode” on page 35.
Enter the Configuration mode. Set
parameters correctly and save per-
manently. Refer to Chapter 2.
Parameters are set incorrectly.
Changes in configuration
parameter settings did not
take affect.
If problem continues, there may be
a problem with the Main Logic
Board.
Call a service technician.
Print a Communications Diagnostic
label. Check for Format or Overrun
Errors. Reset Communication
Parameters (see page 42).
Communications parameters are
incorrect.
A label format was sent to
the printer but not recog-
nized.
Set the characters in the printer to
match the label format. See “Select-
ing Prefix and Delimiter Characters”
on page 42.
Prefix and delimiter characters set
in printer do not match the ones
used in the label format.
If the problem continues, check the
ZPL II format for changed ^CC,
^CT, and ^CD commands.
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Troubleshooting and Diagnostics
Table 6. Troubleshooting (Continued)
Diagnosis
Symptom
Action
Print a Communications Diagnostic
label. Check for Format or Overrun
Errors. Reset Communication
Parameters (see page 42).
Communications parameters are
incorrect.
A label format was sent to
the printer but not recog-
nized. Data light flashes but
no printing occurs.
Set the characters in the printer to
match the label format. See “Select-
ing Prefix and Delimiter Characters”
on page 42.
Prefix and delimiter characters set
in printer do not match the ones
used in the label format.
If the problem continues, check the
ZPL II format for changed ^CC,
^CT, and ^CD commands.
A batch of labels was sent.
Several labels print then
printer skips, misplaces,
misses, or distorts the print-
ing on the labels.
Check for proper flow control set-
ting. Refer to “Configuration and
Calibration” in Chapter 2.
Buffer is overfilling.
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Troubleshooting and Diagnostics
Printer Diagnostics
Power-On Self Test
A Power-On Self Test (POST) is performed automatically each time the
printer is turned on. This test checks for proper initialization of various elec-
tronic circuits and establishes starting parameters as those stored in the
printer’s memory. During this test sequence, the front panel lights turn on
and off to ensure proper operation. See “Power-On Self Test Sequence” on
page 30.
Additional Printer Self Tests
These self tests produce sample printouts and provide specific information
which helps determine the operating conditions for the printer.
Each self test is enabled by pressing a specific Front Panel key or combina-
tion of keys while turning the Power Switch on. Keep the key depressed
until the Data light turns off. When the Power-On Self Test is complete, the
selected self test starts automatically.
No tes:
When performing self tests, disconnect all data interface cables from the
printer.
When canceling a self test prior to its actual completion, always turn the
printer power off and then back on to reset the printer.
When performing these self tests while in the Peel-Off Mode, you must
remove the labels as they become available.
If your media is not wide enough or long enough, unexpected and/or undes-
ired results may occur. Make sure that your print width is set correctly for
the media you are using before you run any self tests, otherwise the test may
print out on the platen. See page 36 for information on setting the print
width.
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Troubleshooting and Diagnostics
Cancel Key Self Test
Turn the printer off. Press the Cancel Key and hold while turning the power
on. This self test prints a listing of the configuration parameters currently
stored in the printer’s memory. See Figure 15.
The configuration may be changed either temporarily (for specific label for-
mats or ribbon and label stock), or permanently (by saving the new parame-
ters in memory.) Saving new parameters occurs whenever a Calibration
procedure is performed. Refer to Chapter 2 for further information about the
Configuration procedure.
Figure 15. Cancel Key Self Test Sample Printout
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Troubleshooting and Diagnostics
Pause Key Self Test
Figure 16. Pause Key Self Test Sample Printout
This self test can be used to provide the test labels required when making
adjustments to the printer’s mechanical assemblies. See the sample printout
in Figure 16.
Turn the printer off. Press the Pause key and hold while turning the power
on.
1. The initial self test prints 15 labels at speed “A” (2.4” per second) then
automatically pauses the printer. Each time the Pause key is pressed, an
additional 15 labels print.
2. While the printer is paused, pressing the Cancel key alters the self test.
Now each time the Pause key is pressed the printer prints 15 labels at
speed “D” (6” per second).
3. While the printer is paused, pressing the Cancel key again alters the self
test again. Now each time the Pause key is pressed the printer prints 50
labels at speed “A”.
4. While the printer is paused, pressing the Cancel key again alters the self
test a third time. Now each time the Pause key is pressed the printer
prints 50 labels at speed “D”.
5. While the printer is paused, pressing the Cancel key again alters the self
test a fourth time. Now each time the Pause key is pressed the printer
prints 15 labels at 12” per second.
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Troubleshooting and Diagnostics
Feed Key Self Test
The Cancel Key Self Test should be performed prior to this self test. Infor-
mation on the “Configuration” printout (Cancel Key Self Test) can be used
with the results of this self test to determine the best Darkness setting for a
specific media/ribbon combination.
The Feed Key Self Test will print out at various Darkness settings above
and below that of the Darkness value shown on the Configuration Label.
See Figure 17. Inspect these labels and determine which one has the best
darkness setting for the application. This value can be entered into the
printer by setting the Darkness during the configuration procedure. Refer to
page 34 for more information.
The value printed on that label is added to (plus) or subtracted from (minus)
the “Darkness” value specified on the Configuration Label. The resulting
numeric value (0 to 30) is the best darkness value for that specific media/
ribbon combination.
Feed Key and Pause Key Self Test
Pressing these two keys at the same time, while turning the Power on, tem-
porarily resets the Printer Configuration to the factory default values. These
values will be active only until power is turned off unless you save them
permanently in memory.
Communications Diagnostics Test
This test is controlled from the front panel display. Refer to page 42. A typ-
ical printout from this test is shown in Figure 18. Turn the power off to exit
this self test.
Not e:
This label will be inverted when printed.
Additional Printer Diagnostics
Additional diagnostic tests are available for the Zebra XiII printer, however
they are beyond the scope of this user’s guide. Refer to the maintenance
manual (part # 48452L) for information about these additional tests.
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Troubleshooting and Diagnostics
Figure 17. Feed Key Test Sample Printout
Figure 18. Communications Diagnostics Test Sample Printout
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C h a p t e r 5
Options
Not e:
Your printer may not have all of the options described in this chapter. Call
your sales representative for more information about these options.
Rewind Option
Your Zebra XiII-Series printer may be equipped with the optional Media
Rewind capability required for Rewind and Peel-Off modes of operation.
In Rewind Mode, both labels and backing material rewind internally onto a
3-inch core. A Rewind Bracket guides the media back to the Rewind Spin-
dle after printing.
In Peel-off Mode, only the backing rewinds onto the Rewind Spindle. The
Peel/Tear Bar separates the label from the backing and the Label Available
Sensor activates to allow the operator to remove a printed label before sub-
sequent labels print. Select either the Rewind or Peel-off Print Mode from
the front panel display.
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Options
Cutter
Your Zebra XiIIprinter may be equipped with a cutter used to cut the labels
after they are printed. The Cutter Option may be installed concurrently with
other options including the Rewind Option. The Cutter Option may be fac-
tory-installed or it may be installed in the field by a qualified service techni-
cian.
The Cutter Option must be enabled by entering the Programming Mode and
using the front panel display to select the Cutter Print Mode. See Chapter 2,
“Operation,” for additional information. The Cutter Catch Tray may be
installed to collect labels, tickets, or tags after being cut.
Internal Fanfold Media Supply Bin
Your Zebra XiII-Series printer may be equipped with an optional internal
Fanfold Media Supply Bin. It is used to load fanfold media within the XiII
printer’s media compartment, and protects the media from environmental
contaminants such as dust and dirt. The Fanfold Media Supply Bin may be
installed in the field by the operator.
Not e:
The Fanfold Media Supply Bin may not be installed in XiIIprinters with the
Rewind Option. Fanfold media may be used on printers with the Rewind
Option installed by using one of the external fanfold supply access slots at
the bottom and rear of the printer.
Memory SIMMs
Memory SIMMs increase the graphics storage capacity of the printer,
increase the maximum print length, and/or increase through-put by increas-
ing format-while-print abilities. Contact your sales representative to pur-
chase compatible SIMMs in 1, 2, 4, and 8 MB sizes.
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Options
Zebra On-Line Verifier
The Zebra On-Line Verifier is an external device that provides the means to
automatically scan and analyze certain bar code symbols as they are printed.
If the verifier detects a problem with the bar code, it will automatically
pause the printer. The operator must then correct the problem and take the
printer out of pause mode before printing will resume.
Several operational modes are available, ranging from simple freescan to
one where specific symbology and data is required.
Applicator Interface
The Applicator Interface is an ideal method of integrating XiII printers into
custom applications. This interface allows printer control from a personal
computer or Programmable Logic Controller (PLC) via one cable attached
to a connector located at the rear of the printer. This provides the capability
of placing the XiII printers on a production line in a loose loop, print and
apply configuration, or other applications where the printer must be con-
trolled by a machine.
Media Supply Spindle
The optional Media Supply Spindle replaces the standard hanger. This is
useful for applications that require the printer to be mounted in a non-hori-
zontal position where the standard media hanger prohibits consistent media
flow.
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Options
Optional Media Supply Fins
Optional Media Supply Fins are available to convert the standard 3-inch
(76 mm) core diameter to a 1.77 inch (45 mm) core for smaller core media
rolls. Simply remove the current fins and install the reduced-diameter fins.
Fonts
There is a wide range of optional character fonts that can be purchased for
your XiII printer in addition to those fonts which are standard in the unit.
Fonts may be purchased on EPROMs or on PCMCIA cards, depending on
your needs.
Refer to “Optional Printer Fonts” on page 90 for information about optional
fonts. From time to time, additions may be made to the list of available
fonts. Contact your sales representative for further information.
PCMCIA Type I Memory Cards
These memory cards work with the XiII printer’s standard memory card
interface. With these cards, users can store complete label formats, images/
graphics, and fonts for easy transfer to the printer’s memory. Storing data
on PCMCIA cards minimizes download time and maximizes throughput.
Contact your sales representative to purchase compatible cards.
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Options
KMT Printhead
The KMT printhead, used on all older printers, is available for use with the
XiII printers for customers who want to maintain full compatibility with
their existing printers.
Communication Interfaces
®
IBM Twinax Interface
®
This interface emulates IBM System 3/X and AS/400 (5224, 5225, 5256,
and 4214) printers. This option comes with an auto-terminating 1 ft. Y-con-
nector cable.
®
IBM Coax Interface
®
This interface emulates an IBM System 3287 printer used in the IBM 3270
environment. This option comes with a BNC connector to interface to your
host mainframe’s controller.
ZebraNet™ (Ethernet) Interface
The ZebraNet™ Micro Print Server (MPS) provides ethernet connectivity
for your Zebra printer. The ZebraNet MPS is a multiprotocol print server. It
provides shared network access to a Zebra printer for a variety of network
protocols and operating systems. The MPS1-T provides a twisted pair
®
(10Base-T) connector for network connections and a parallel Centronics
port to which network nodes can spool print jobs. The MPS1-2 provides a
thinwire (10Base-2) connector and a parallel port for the same purposes.
Both servers can queue multiple pending jobs and service those jobs in the
order in which they are received from the hosts.
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Options
RS-485 Interface
The RS-485 interface provides a simple and cost-effective way to connect a
PC and multiple printers together to create an instant network. This simple
cabling system connects directly to a personal computer’s serial port and
allows multiple hook-ups—perfect for anyone who wants to connect several
printers to a single host.
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C h a p t e r 6
Specifications
Not e:
Your printer may not have all of the options described in this chapter.
Media Handling
• Tear-off mode: Labels are produced in strips
• Peel-off mode: Labels are dispensed and peeled from the liner as needed
• Cutter mode: Labels are printed and individually cut
• Rewind mode: Labels are rewound internally
• Applicator mode: Labels are peeled from the liner and presented for use
by an external applicator device.
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Specifications
Options
•
•
•
IBM Twinax Interface
•
•
•
•
•
•
•
•
Rewind
IBM Coax Interface
Cutter-Rewind
Cutter Tray
ZebraNet™—Ethernet Interface:
10Base-T and 10Base-2
Applicator
•
•
•
•
•
•
RS-485 Interface
Font cards
Verifier
Media supply spindle
Fanfold supply bin
Font EPROMs
Memory SIMMs
Memory cards
Cutter
KMT printhead (not applicable to the
220XiII printer)
®
Zebra Programming Language (ZPL II )
• Downloadable graphics, scalable and
• Slew command
bitmap fonts, and formats
• Programmable quantity with print
• Object copying between memory
pause
areas (RAM and memory card)
• Communicates in printable ASCII
• Code Page 850 character set
• Adjustable print cache
• Data compression
characters
• Error-checking protocol
• Controlled via mainframe, mini com-
puter, PC, portable data terminal
• Automatic virtual input buffer man-
agement
• Serialized fields
• Automatic memory allocation
• Format inversion
• In-spec OCR-A and OCR-B
• UPC/EAN
• Mirror image printing
• User-programmable password
• Status message to host upon request
• Four-position field rotation (0º, 90º,
180º, 270º)
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Specifications
Bar Codes
• Code 11
• Industrial 2 of 5
• Standard 2 of 5
• LOGMARS
• Plessey
• Code 39 (Supports ratios of 2:1 up to
3:1)
• Code 49 (2-dimensional bar code)
• Code 93
• EAN-8, EAN-13, EAN EXTEN-
• Code 128 (Supports serialization in
subsets B and C and UCC Case C
Codes)
SIONS
• UPC-A, UPC-E, UPC EXTENSIONS
• MSI
• Codabar (Supports ratios of 2:1 up to
• PDF-417 (2-dimensional bar code)
• POSTNET
3:1)
• CODABLOCK
• MaxiCode
• Interleaved 2 of 5 (Supports ratios of
2:1 up to 3:1, Modulus 10 Check
Digit)
• Check digit calculation where applica-
ble
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General Specifications
General Specifications
90XiII
140XiII
170XiII
220XiII
Height
15.5”
393.7 mm
15.5”
11.2”
19.3”
55 lb
393.7 mm
15.5”
13.2”
19.3”
57 lb
393.7 mm
15.5”
15.8”
19.3”
75 lb
393.7 mm
Width
5.2”
133.3 mm
490.2 mm
23 kg
285.7 mm
490.2 mm
25 kg
336.5 mm
490.2 mm
26 kg
401.3 mm
490.2 mm
34 kg
Depth
19.3”
50 lb
Weight (without options)
General
90-264 VAC; 48-62 Hz
200 W
90-264 VAC; 48-62 Hz
300 W
90-264 VAC; 48-62 Hz
350 W
90-264 VAC; 48-62 Hz
450 W
Initial power consump- Maximum
tion (printing 100%
black at 6 ips)
Electrical
Standby
25 W
25 W
25 W
25 W
Complies with FCC class “A” and Canadian Doc. class “a” rules.
Carries the CE mark of compliance.
Compliance
Thermal
transfer
41º to 104º F 5º to 40º C
32º to 104º F 0º to 40º C
41º to 104º F 5º to 40º C
32º to 104º F 0º to 40º C
41º to 104º F 5º to 40º C
32º to 104º F 0º to 40º C
41º to 104º F 5º to 40º C
32º to 104º F 0º to 40º C
Operating
Temperature
Direct
thermal
Storage
-4º to 140º F -20º to 60º C -4º to 140º F -20º to 60º C -4º to 140º F -20º to 60º C -4º to 140º F -20º to 60º C
Operating
Storage
20 to 85% non-condensing
5 to 85% non-condensing
20 to 85% non-condensing
5 to 85% non-condensing
20 to 85% non-condensing
5 to 85% non-condensing
20 to 85% non-condensing
5 to 85% non-condensing
Relative
humidity
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Printing Specifications
Printing Specifications
90XiII
140XiII
170XiII
220XiII
300 dots/
inch
203 dots/
inch
300 dots/
inch
203 dots/
inch
Resolution
12 dots/mm
8 dots/mm
12 dots/mm
8 dots/mm
0.0033”
0.0039”
0.085
0.0049”
0.125
0.0033”
0.085
0.0049”
0.125
Dot size (Width Length)
Maximum print width
0.100 mm 0.0049”
0.125 mm 0.0039”
0.100 mm 0.0049”
0.125 mm
3.42”
20”
87 mm
5.04”
30”
128 mm
762 mm
991 mm
762 mm
6.61”
10”
168 mm
254 mm
991 mm
254 mm
3124 mm
8.50”
16”
216 mm
406 mm
991 mm
457 mm
5308 mm
With standard memory
508 mm
991 mm
508 mm
6070 mm
Non-continuous
printing
With 9 MB memory
With standard memory
With 9 MB memory
39”
39”
39”
39”
Print length Maximum
20”
30”
10”
18”
Continuous printing
239”
353”
8966 mm 123”
5 mil to 50 mil
209”
Bar code modulus (“X”) dimension
3.33 mil to 33.3 mil
Yes
3.33 mil to 33.3 mil
Yes
5 mil to 50 mil
Thin-film printhead with Element Energy Equalizer (E3)®
Yes
Yes
Ribbon Specifications
Ribbon Specifications
90XiII
140XiII
170XiII
220XiII
Minimum
Maximum
0.79”
3.54”
984 ft.
1476 ft.
1.00”
3.2”
20 mm
90 mm
300 m
1.57”
5.31”
984 ft.
1476 ft.
1.00”
3.2”
40 mm
2”
4.33”
8.66”
984 ft.
1476 ft.
1.00”
3.2”
110 mm
Ribbon width (Zebra recommends using ribbon at least as wide as
the media to protect the printhead from wear.)
135 mm
300 m
6.89”
984 ft.
1476 ft.
1.00”
3.2”
175 mm
300 m
220 mm
300 m
2:1 media to ribbon roll ratio
Standard lengths
3:1 media to ribbon roll ratio
450 m
450 m
450 m
450 m
Ribbon core inside diameter
25.4 mm
81.3 mm
25.4 mm
81.3 mm
25.4 mm
81.3 mm
25.4 mm
81.3 mm
Maximum ribbon roll outside diameter
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Media Specifications
Media Specifications
90XiII
140XiII
40 mm
170XiII
220XiII
Minimum
Maximum
1.57”
5.59”
157”
2”
50 mm
4.25”
8.8”
108 mm
Not available at time of
press
Total media width (label + liner, if any)
142 mm
3988 mm
0.076 mm
0.305 mm
76 mm
7.17”
106”
0.003”
0.012”
3”
182 mm
224 mm
3988 mm
0.076 mm
0.305 mm
76 mm
Maximum label length (with expanded memory and continuous media) 106”
2692 mm
0.076 mm
0.305 mm
76 mm
2692 mm
157”
Minimum
Maximum
0.003”
0.003”
0.012”
3”
0.076 mm 0.003”
0.305 mm 0.012”
Total thickness (includes liner, if any)
0.012”
3”
With standard hanger
Core size
76 mm
45 mm
203 mm
2 mm
3”
With optional spindle
1.77”
8.0”
45 mm
1.77”
8.0”
45 mm
1.77”
8.0”
1.77”
8.0”
45 mm
Maximum roll diameter
203 mm
2 mm
203 mm
2 mm
203 mm
2 mm
Minimum
Preferred
Maximum
0.079”
0.118”
0.079”
0.118”
0.079”
0.118”
0.079”
0.118”
Inter-label gap
3 mm
3 mm
3 mm
3 mm
Max. inter-label gap = 2 (label length for which you’ve calibrated the printer) + 1”
8.00”
3.54”
4.50”
8.00”
5.59”
4.50”
8.00”
7.17”
4.50”
8.00”
8.8”
203 90
114 mm
203 142
114 mm
203 182
114 mm
203 224
114 mm
Maximum internal fanfold media pack size (label + liner) L
Ticket/tag notch length
W
H
4.50”
0.079”
±0.040”
±0.059”
0.12”
2 mm
0.079”
±0.040”
±0.059”
0.12”
2 mm
0.079”
±0.040”
±0.059”
0.12”
2 mm
0.079”
±0.040”
±0.059”
0.12”
2 mm
Vertical
±1 mm
±1.5 mm
3 mm
±1 mm
±1.5 mm
3 mm
±1 mm
±1.5 mm
3 mm
±1 mm
±1.5 mm
3 mm
Effective leading edge registration accuracy
Horizontal
Minimum
Maximum
Minimum
Maximum
Mark thickness (measuring
parallel to label/tag edge)
0.43”
11 mm
11 mm
0.43”
11 mm
11 mm
0.43”
11 mm
11 mm
0.43”
11 mm
11 mm
0.43”
0.43”
0.43”
0.43”
Mark width (measuring per-
pendicular to label/tag edge)
full media width
±0.4 mm
full media width
±0.016” ±0.4 mm
full media width
±0.016” ±0.4 mm
full media width
±0.016” ±0.4 mm
Additional specifi-
cations for black-
mark media
Mark-to-mark leading edge registration tolerance ±0.016”
Marks must be located within 1 mm of the edge of the media that will be closest to the printer’s mainframe
when loaded in the printer.
Mark location
Mark density
> 1.0 ODU (Optical Den- > 1.0 ODU (Optical Den- > 1.0 ODU (Optical
sity Unit)
> 1.0 ODU (Optical Den-
sity Unit)
sity Unit)
Density Unit)
Maximum density of the back of the media on
which the black mark is printed
0.5 ODU
0.5 ODU
0.5 ODU
0.5 ODU
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Specifications
Power Line Cord Specifications
• The overall length must be less than 9.8 ft. (3.0 meters)
• It must be rated for at least 5 A, 250 V.
• The chassis ground (earth) MUST be connected to assure safety and
reduce electromagnetic interference. The ground connection is handled
by the third wire (earth) in the power line cord. See Figure 19.
• The AC power plug and IEC 320 connector must bear the certification
mark of at least one of the known international safety organizations
shown in Figure 20.
Figure 19. Power Line Cord
Figure 20. International Safety Organizations
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Specifications
Printer Fonts
Standard Printer Fonts
For more information on fonts, refer to the ZPL II Programming Guide.
• Bit-mapped fonts A, B, C, D, E, F, G, H, and GS are expandable up to 10
times, height- and width-independent. However, fonts E and H (OCR-B
and OCR-A) are not considered in-spec when expanded.
• The scalable (smooth) font (CG Triumvirate™ Bold Condensed) is
expandable on a dot-by-dot basis, height- and width-independent, while
maintaining smooth edges, to a maximum of 1500 1500 dots.
• IBM Code Page 850 international characters are available in fonts A, B,
C, D, E, F, G, and Ø through software control.
Table 7. Eight Dots/mm Printhead
Standard
Fonts
Dot Matrix
Type
Minimum Character Size
Height Width Character Density
Inter-
U = Uppercase
Height
charac- L = Lowercase
ter Gap D = Descenders
Width (in dots)
0.044” 0.029”
33.90 Char./inch
1.33 Char./mm
A
B
9
5
1
2
2
5
3
8
6
0
U-L-D
U
1.13 mm 0.75 mm
0.054” 0.044”
1.38 mm 1.13 mm
22.60 Char./inch
0.89 Char./mm
11
7
0.088” 0.059”
2.25 mm 1.50 mm
16.95 Char./inch
0.67 Char./mm
C, D
E
18 10
28 15
26 13
60 40
21 13
U-L-D
OCR-B
U-L-D
U-L-D
OCR-A
0.138” 0.098”
3.50 mm 2.50 mm
10.17 Char./inch
0.40 Char./mm
0.128” 0.079”
3.25 mm 2.00 mm
12.71 Char./inch
0.50 Char./mm
F
0.295” 0.236”
7.50 mm 6.00 mm
4.24 Char./inch
0.17 Char./mm
G
0.103” 0.093”
2.63 mm 2.38 mm
10.71 Char./inch
0.42 Char./mm
H
0.118” 0.118”
3.00 mm 3.00 mm
8.48 Char./inch
0.33 Char./mm
GS
Ø
24 24
SYMBOL
U-L-D
Default: 15 12
Scalable (smooth) font
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Specifications
Table 8. Twelve Dots/mm Printhead
Standard
Fonts
Dot Matrix
Type
Minimum Character Size
Inter-
U = Uppercase
Height
charac- L = Lowercase
ter Gap D = Descenders
Height Width
Character Density
Width (in dots)
0.030” 0.020”
50.00 Char./inch
1.97 Char./mm
A
B
9
5
1
2
2
6
3
8
9
0
U-L-D
U
0.76 mm 0.51 mm
0.037” 0.030”
0.93 mm 0.76 mm
33.33 Char./inch
1.31 Char./mm
11
7
0.060” 0.040”
1.53 mm 1.02 mm
25.00 Char./inch
0.98 Char./mm
C, D
E
18 10
41 20
26 13
60 40
30 19
24 24
U-L-D
OCR-B
U-L-D
U-L-D
OCR-A
0.137” 0.087”
3.47 mm 2.20 mm
11.54 Char./inch
0.45 Char./mm
0.087” 0.053”
2.20 mm 1.36 mm
18.75 Char./inch
0.74 Char./mm
F
0.200” 0.160”
5.08 mm 4.07 mm
6.25 Char./inch
0.25 Char./mm
G
0.100” 0.093”
2.54 mm 2.37 mm
10.71 Char./inch
0.42 Char./mm
H
0.080” 0.080”
2.03 mm 2.03 mm
12.50 Char./inch
0.49 Char./mm
GS
Ø
SYMBOL
U-L-D
Default: 15 12
Scalable (smooth) font
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Specifications
Standard Printer Font Examples
Figure 21. Standard Printer Font Examples
Optional Printer Fonts
There are many optional character fonts that can be purchased for your XiII
printer in addition to those which are standard in the unit. From time to
time, additions may be made to the list of available fonts. Contact your sales
representative for further information.
Only one additional font EPROM can be installed in the printer at a time.
This installation should be performed by a service technician. Once
installed, this font can be used in addition to the standard fonts available in
the printer. Refer to your ZPL II Programming Guide or, if using another
software package to drive your printer, to the instructions accompanying
that package.
Optional fonts may also be stored on PCMCIA font cards.
Once an optional font is installed in the printer, the Configuration Printout
produced during the Cancel Key Self Test will indicate the font type as the
“Socket 1 ID”.
Figure 23 illustrates the optional fonts and Figure 22 shows sample point
sizes for the bitmap smooth fonts
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Specifications
Figure 22. Bitmap Smooth Fonts: Point Size Examples
Table 9. Optional Printer Fonts Currently Available
Scalable (Smooth )Fonts (each is
Bitmap Fonts (supplied only in
supplied as a complete set of Normal, Bold). Type sizes: 6, 8, 10, 12, 14,
Bold, Italic, and Bold Italic styles)
Arabic
18, and 24 pt.
—
Century Schoolbook
CG Palacio™
—
CG Palacio™
CG Times™
CG Triumvirate™
CG Times™
CG Triumvirate™
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Specifications
Table 9. Optional Printer Fonts Currently Available
Scalable (Smooth )Fonts (each is
Bitmap Fonts (supplied only in
supplied as a complete set of Normal, Bold). Type sizes: 6, 8, 10, 12, 14,
Bold, Italic, and Bold Italic styles)
18, and 24 pt.
—
CG Triumvirate™ Condensed
Cyrillic
—
East European
Futura™
—
Futura™
—
Greek
Icelandic
—
Kanji, Gothic
Kanji, Mincho
Kanji, Mincho and Gothic
Turkish
—
—
—
—
®
®
Univers
Univers
Optional Printer Font Examples.
CG Times - Standard 0123, Bold 0123, Italic 0123, Bold Italic 0123
®
Unive rs - S tandard 0123, Bold 0123, Ita lic 0123, Bold Ita lic 0123
Figure 23. Select Examples of Optional Fonts
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C h a p t e r 7
Support Services
How to Reach Us
Which department do you need?
Zebra Technologies
Corporation, USA
Zebra Technologies
Europe Limited, UK
Internet web site: Provides current information about
Zebra, its products, and its services.
http://www.zebra.com
Inquiry Department: For literature and distributor
information.
(847) 634-6700
(847) 634-6700
+44 (0) 1494 472872
+44 (0) 1494 474222
Customer Service: Printers, parts, media, and ribbon:
call your distributor or call Zebra.
Phone: (847) 913-2259 +44 (0) 1494 472872
Technical Support: For questions relating to the
mechanical operation of Zebra equipment you already
own: call your distributor or contact Zebra Technical
Support.
Fax: (847) 913-2578
BBS: (847) 821-7113
(847) 634-6700
+44 (0) 1494 536644
BBS: (847) 821-7113
+44 (0) 1494 472872
Zebra’s Corporate Offices
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Support Services
Technical Support
Sometime during the life of your Zebra Technologies Corporation equip-
ment you may find yourself in need of technical assistance. We provide a
fully trained technical support staff to answer any questions you may have.
If you need to contact our technical support staff for assistance, please have
both the model designation and serial number available so that we may help
you more efficiently.
Zebra Technical Support Bulletin Board Service
(847) 821-7113 available 24 hours a day, 7 days a week
Zebra’s trouble-free, immediate-access technical support bulletin board ser-
vice allows you to identify and resolve the most common technical support
issues immediately while on-line. It also provides information related to
Zebra products and repair services. This is a multi-user BBS with ANSI or
RIPscript support. In order to view RIPscript graphics, download the free
graphical user interface, which provides point and click capabilities. This
service is available 24 hours a day, 7 days a week.
With your PC or terminal connected to a modem, simply dial (847) 821-
7113 and answer the sign-on questions. Prior to dialing, set your system to 8
data bits, no parity, and 1 stop bit. We automatically accommodate modem
speeds up to 28,800 baud.
We recommend that you set a screen log in your communication package so
that you can record the information accessed on your PC for off-line review.
We support virtually all standard communications packages.
Technical Support Service via Telephone
Before you call—Misunderstanding instructions or omitting a step are the
most common sources of error. Please reread the manual and use the table
of contents and appendix for help.
Be prepared—To possibly avoid the excess time and expense of a long-
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Support Services
distance phone call, please complete the service form (page 96) in its
entirety. Only with ALL of the information requested can we give you accu-
rate and fast assistance. Also, you should be able to answer the following
questions when you call:
• Does the printer perform all self test functions properly?
• Does the printer work properly with some equipment but not with other
equipment?
• Are the cables the same?
• Were the configuration settings changed?
• Is the problem limited to one label, or does it occur on all labels?
• What is the printer’s serial number?
Zebra Technical Support is available Monday through Friday. Call us
directly at:
Zebra USA
Zebra UK
(847) 913-2259
7:15 a.m. to 5:30 p.m. CST
+44 (0) 1494 472872 9:00 a.m. to 5:30 p.m. GMT
Technical Support via Mail or Fax
If you prefer to seek assistance in writing, please mail or fax a completed
service form (page 96) to the address or fax number shown on the form.
Enclose any sample printouts that might illustrate the problem. This is nec-
essary to avoid delays.
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Support Services
Zebra Technologies Corporation
333 Corporate Woods Parkway
Vernon Hills, Illinois 60061-3109
Zebra Technologies Europe Limited
Zebra House, The Valley Centre
Gordon Road, High Wycombe
Buckinghamshire HP13 6EQ England
Phone Number: +44 (0) 1494 472872
Telefax Number:+44 (0) 1494 536644
Phone Number: (847) 913-2259
Telefax Number:(847) 913-2578
Complete this form before requesting technical assistance.
Serial # ______________________________________________
Model #______________________________________________
(Be specific: include ALL letters and numbers)
Contact Person ________________________________________
Company_____________________________________________
Address______________________________________________
City_________________________________________________
State, ZIP ____________________________________________
Phone # (_______) ____________________________________
Hours available for return call ____________________________
Hardware interface type ________________________________
Unit interfaced with ___________________________________
Description of problem:
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Support Services
Product Service and Support Programs
At Zebra Technologies, our service and support goal is to keep your printer
performing optimally. Zebra Technical and Repair Services provide a broad
range of service options. If you are in need of technical assistance or repair
services, our technical support staff stands ready with answers to any ques-
tions you may have. No matter how simple or complex your situation,
Zebra’s Hotline Support is only a phone call away. Call (847) 913-2259.
Select the Program that Fits Your Business
If your Zebra equipment requires maintenance, you can select the service
option that best fits your needs. Zebra offers several choices for customers
located both within and outside of the United States. Service options avail-
able within the United States include:
• Extended Factory Service Agreement: Customer Shipping Option
• Third Party Support and Maintenance: Zebra Solution Center Sup-
port, National Sales and Service Center Support, Zebra-Authorized
National On-site Service by Wang Customer Services Division
• Zebra Factory Services: Flat Rate Factory Service
• User Self Maintenance: Operator and Maintenance Training Programs
No matter which program you choose, you’ll find the Zebra response con-
sistently fast and reliable.
Buying a maintenance agreement places a blanket of protection around your
Zebra equipment. It provides the peace of mind of knowing that your units
are insured against unexpected and potentially costly repairs. You have the
assurance that service will be available when you need it, minimizing your
downtime.
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Support Services
Extended Factory Service Agreement
The Extended Factory Service Agreement covers all parts and labor
required to assure optimum performance (with the exception of printheads).
All Zebra equipment returned for service under this agreement undergoes a
complete preventive maintenance check-up at no additional charge.
Return shipping charges, via UPS Ground from Zebra, are also covered.
Five working days are normally required for repair and return processing.
Optional Expedited Service is also available for a nominal fee.
Customer Shipping Option If you can realize cost savings by utilizing
your own carriers for round-trip shipment of your Zebra equipment, Zebra
offers the Customer Shipping Option, giving you complete control over
the method and price of transporting your equipment.
Third Party Support and Maintenance
Zebra Solution Center and
National Sales and Service Center Support
Our ZSC and NSSC business partners offer Zebra-approved third-party
maintenance programs. Both on-site and depot repair programs may be
available, depending upon the organization. Contact our Technical Support
staff for more information on the ZSC for your region.
Wang Customer Services Division
Zebra Technologies’ Authorized National Service Supplier provides on-site
maintenance of the complete line of Zebra printers. Wang and Zebra work
together to provide the TotalCare™ Service Program for our customers.
TotalCare is a comprehensive package of support services designed specifi-
cally for the Zebra line of printer products.
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Support Services
Your business requires the Zebra printer to be ready when you are. To help
you, Wang offers a complete maintenance program at your location. You
may choose from a variety of remedial support services. Each includes toll-
free access to Wang’s National Response Center, Installation/Relocation
Services, and Preventive Maintenance Procedures.
Those of you who do not contract for Wang TotalCare Service can still
obtain service from Wang. On-site maintenance is available from Wang to
non-contracted customers on an “as-available” basis. Labor is billed at the
normal hourly Wang labor rates, and any parts that may need replacement
are billed at list price. Contact a member of our Technical Support staff for
more information on Wang service options.
Zebra Factory Services
The potential savings and peace of mind provided by prepaid service agree-
ments may not fit your business needs. If you require a pay-as-you-go ser-
vice program, Zebra’s Flat Rate Factory Service is the way to get quality
repair work if the need arises.
It’s simply a matter of contacting a member of our Technical Support staff
with your service request. We quote repair prices and issue a Return Mate-
rial Authorization (RMA). You ship us your equipment and we perform the
repairs quickly. Your equipment is returned to you according to your
instructions.
Charges are based on the Flat Rate Unit Repairs and Flat Rate Module
Repairs schedules.
Return shipping charges via the carrier of your choice (UPS Ground within
the United States, if not specified) will be added to your final invoice. Five
working days are normally required for repair and return processing.
Optional expedited service is available, for a nominal additional fee, which
assures that your repaired and tested module or unit is shipped back to you
within 48 hours of receipt (excluding weekends and holidays).
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Support Services
User Self-Maintenance
If qualified technicians are part of your organization, then this may be the
option that best fits your needs. Zebra provides a variety of helpful services
if you choose to perform your own maintenance.
Making sure you have the proper spare parts is just one of the ways we can
help. Product-specific parts and maintenance documentation is available
and repair parts can be expedited at your request.
Training seminars are offered regularly to assist your technicians with
equipment repairs. Two of the most important aspects of successful product
repair are experience and training. Take advantage of our years of experi-
ence and give your technicians the advantage of comprehensive factory
training.
Training is conducted at Zebra’s Corporate facility located a short drive
away from Chicago’s O’Hare International airport. A full range of subjects
are offered from basic indoctrination through maintenance and adjustments
to advanced programming techniques. On-site training and custom classes
are available. Class content can be customized and schedules developed
upon request to address the specific needs of your organization. Costs are
dependent upon class length and material covered.
International Service and Support
In addition to our factory service and support programs, your support and
maintenance needs are provided through a network of authorized Zebra dis-
tributors and resellers in over 50 countries throughout the world. These
organizations offer a variety of service and support programs allowing you
to select the service option that best meets your needs. For more informa-
tion on the service suppliers in your country, contact our Technical Support
Staff.
Don’t let a maintenance problem interrupt your label production!
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Support Services
For more information about Zebra Technologies’ service and support pro-
grams, contact our Technical Support staff at:
Zebra Technologies Corporation
333 Corporate Woods Parkway
Vernon Hills, Illinois 60061-3109
Zebra Technologies Europe Limited
Zebra House, The Valley Centre
Gordon Road, High Wycombe
Buckinghamshire HP13 6EQ England
Phone Number: (847) 913-2259
Telefax Number:(847) 913-2578
Phone Number: +44 (0) 1494 472872
Telefax Number:+44 (0) 1494 536644
Zebra Training Programs
At Zebra Technologies, our training goal is to provide quality training pro-
grams that enhance the value of your Zebra printers. We realize that two of
the most important aspects of successful printer operation and maintenance
are experience and training. Now you can take advantage of our years of
experience in operations, applications, maintenance, and technical support
and give yourself the advantage of comprehensive factory training.
All Zebra courses have been developed and enhanced to meet the specific
needs of those who require in-depth knowledge of Zebra printing systems.
Depending on your training requirements, you can choose from individual
training courses or packaged course groupings.
Training is conducted at Zebra’s manufacturing and sales facility located in
Vernon Hills, Illinois—a short drive from Chicago’s O’Hare International
Airport. The curriculum includes introductory courses covering bar codes,
thermal printing technology and selection of media and ribbons; printer
maintenance and operation courses; and advanced programming and label
designing courses. All courses provide hands-on experience. Students
receive professionally prepared training workbooks and maintenance manu-
als.
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Support Services
On-site training and custom courses are available. Class content can be cus-
tomized and schedules developed upon request to address your organiza-
tion’s specific needs. For customized or on-site courses, tuition fees depend
on course length and topics covered.
In addition to operation and maintenance courses, Zebra offers two unique
courses: “Bar Codes at Work” and “Labeling”. “Bar Codes at Work” is
designed to improve the thermal printing and bar code knowledge base of
many of our users and technicians. “Labeling” provides the technician, end-
user, and programmer with the tools and techniques necessary to effectively
produce labeling solutions.
Operation and Maintenance Courses
Each operation and maintenance course first introduces the student to vari-
ous bar code concepts and terminology. Topics include direct thermal/ther-
mal transfer printing, continuous and non-continuous media, thin-film
thermal printheads, and serial and parallel communication interfaces.
After completing this introductory material, the student focuses on printer
setup and configuration. Each student sets up a printer, exercises its self-test
diagnostics, and performs the preventive maintenance procedures required
to insure trouble-free operation. Mechanical and electrical operations are
detailed through the disassembly and reassembly of the printer. Printer
options are installed and adjusted. Critical checks and alignments important
to the proper operation of the printer, such as media and ribbon sensor sen-
sitivity, spindle maintenance and adjustments, printhead replacement, and
print quality alignments are discussed and performed by the students. Trou-
bleshooting techniques and common faults are described and reviewed
through hands-on exercises. To assist in troubleshooting communications-
®
related problems, an introduction to the Zebra Programming Language
®
®
(ZPL and ZPL II ) is provided. Students review the general structure of
ZPL, interface computers to the Zebra printers, and follow a series of exer-
cises which lead them through the steps necessary to create and print labels.
Zebra printer courses may be taken separately or bundled together to cover
printer families. The following table shows the course offerings currently
available.
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Support Services
Table 10. Zebra Printer Operation and Maintenance Courses
Course Name
Printers Covered
105S, 160S, S-500, S-300
105S, 160S
105S/160S/Stripe
105S/160S
Xi-Series and XiII-Series 90Xi, 140Xi, 170Xi; 90XiII, 140XiII, 170XiII, 220XiII
Xi/Z14X/Z91
Z14X/Z9XA/Z91
Z130
90Xi, 140Xi, Z140, Z142, Z143, Z91
Z140, Z142, Z143, Z91, Z90A, Z92A, Z93A
Z130
Z22X
Z220, Z221, Z222, Z223
Z9X/105
Z90, Z92, Z93, Z95, Z105
Bar Codes at Work
This one-day course presents an introduction to bar coding. This course
covers bar code terminology, specifications, and applications associated
with selected, often-used bar codes. In order to gain a better understanding
of labeling problems and solutions, the selection and matching of media and
ribbons are discussed. After identifying the media and ribbon required to
meet the labeling solution, Zebra printer specifications and capabilities are
compared and the applicable Zebra printer set-up is configured to produce
the required labels. Printer set-up includes the loading and unloading of
supplies, operator preventive maintenance, and the overview of communi-
cation interfaces and protocols. The methods necessary to create the label-
ing solution include an overview of the following label creation tools:
®
®
• ZPL and ZPL II
• Z-Tools™ Utility Software
• Zebra’s driver for the Windows™ operating system
Labeling
This program begins with a brief review of basic ZPL and ZPL II. Since
each of our printer operation and maintenance courses includes an overview
of ZPL and ZPL II, we recommend that students attend one of these courses
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Support Services
prior to participating in this advanced program. After reviewing basics, this
course looks at advanced ZPL techniques that increase throughput and
enhance graphics capabilities. The students use Z-Tools software to apply
images and TrueType® fonts to labels. Using Zebra’s driver for the Win-
dows™ operating system and Zebra’s BAR-ONE®, SCAN-ONE®,
WEDGE-ONE™, and TRACK-ONE® software, labels are created and
printed, and bar code data is accumulated and tracked in the TRACK-ONE®
relational database.
To register for Zebra training, call our Technical Training staff at (847)
634-6700 ext. #2384.
To confirm your enrollment, a $100.00 USD deposit or purchase order must
be received at least thirty (30) days prior to the scheduled course com-
mencement. Deposits will be refunded if reservations are canceled in writ-
ing at least fifteen (15) days prior to the start of the course. Please note that,
when course enrollment is less than four attendees, we reserve the right to
cancel the course.
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Appendix
Printer Interface Technical Information
System Considerations
Communications Code
The XiII printer sends and receives American Standard Code for Informa-
tion Interchange (ASCII). This code consists of 128 characters (256 for
Code Page 850) including uppercase and lowercase letters, characters,
punctuation marks, and various control codes.
Interfaces
The method of interfacing the Zebra XiII-Series printer to a data source
depends on the communication options installed in the printer. The standard
interfaces are an RS-232/RS-422/RS-485 serial data port and a bi-direc-
®
tional parallel port. The IBM Twinax or IBM Coax option is available for
those applications which require them.
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Data Specifications
When communicating via an asynchronous serial data port (RS-232/ RS-
422/RS-485), the baud rate, number of data and stop bits, parity, and hand-
shaking are user-selectable. Parity only applies to data transmitted by the
XiII printer since the parity of received data is ignored.
When communicating via the parallel port, the previously mentioned
parameters are not considered. Refer to Chapter 2 starting on page 23 to
configure the communication parameters for the XiII printer. The values
selected must be the same as those used by the host equipment connected to
the XiII printer.
RS-232/RS-422/RS-485 Serial Data Port
The connections for these standard interfaces are made through the DB25S
connector on the rear panel. For all RS-232 input and output signals, the XiII
printer follows both the Electronics Industries Association’s (EIA) RS-232
specifications and the Consultative Committee for International Telegraph
and Telephone (CCITT) V.24 standard signal level specifications.
Table 11. RS-232/RS-422/RS-485 Pinouts
Pin No.
Description
1
2
Frame ground for cable shield
TXD (RS-232 transmit data) output from printer
RXD (RS-232 receive data) input to printer
RTS (RS-232 request to send) output from printer
DSR (data set ready)input to printer
3
4
6
7
Signal ground for RS-232
9
+5 VDC source output (1 Amp maximum)
Signal ground reference for RS-422/RS-485
RS-422/RS-485 data input B (-)
11
13
14
16
19
20
RS-422/RS-485 data output B (-)
RS-422/RS-485 data input A (+)
RS-422/RS-485 data output A (+)
DTR (RS-232 data terminal ready) output from printer
No te: Pins 5, 8, 10, 12, 15, 17-18, 21-25 are not used and are unterminated.
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RS-232 Interconnections
The Zebra XiII printer is configured as Data Terminal Equipment (DTE).
Figure 24 illustrates the internal connections of the printer’s RS-232 con-
nector.
Figure 24. RS-232 Connections
Figure 25 illustrates the connections required to interconnect the XiII printer
with the standard 9 pin serial port connector on a PC.
No te:
If using a 9 pin to 25 pin adapter plug attached to the computer, use a null
modem cable between the adapter plug and the Zebra printer.
To connect the printer to other DTE devices with DB-25 connectors (such
as the serial port of a PC), an RS-232 null modem (crossover) cable should
be used.
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Figure 25. 9 Pin to 25 Pin Interconnecting Cable
When the printer is connected via its RS-232 interface to Data Communica-
tion Equipment (DCE) such as a modem, use a standard RS-232 (straight-
through) interface cable. Figure 26 illustrates the connections required for
this cable.
Figure 26. 25 Pin to 25 Pin Interconnecting Cable
RS-422/RS-485 Interconnections
The Zebra XiIIprinter may be connected to a host by either an RS-422 or an
RS-485 interface. The DB-25 connector on the rear of the printer uses spe-
cific pins for this purpose. Figure 27 illustrates the required cable wiring for
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interconnecting to the printer’s DB-25 connector. Figure 28 illustrates the
internal connections of the XiII printer’s RS-422 or RS-485 connector.
Figure 27. RS-422/RS-485 Interconnecting Cable
Figure 28. RS-422/RS-485 Connections
Parallel Data Port
A standard 36-pin parallel connector is available at the rear of the printer for
connection to the data source. When the printer is properly configured for
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parallel communications mode, the standard RS-232 port will not function
as an input port. The parallel interface receives data from the data source
but cannot send back printer status information over this port. However, if
the XiII printer receives a “Printer Status Request” command over the paral-
lel interface, it will send back this status over the RS-232 port.
Parallel Port Interconnections
Table 12 shows the pin configuration and function of a standard computer-
to-printer parallel cable.
Table 12. Parallel Connector Pinouts
Description
36-Pin
Connector
The nStrobe printer input has internal 3.3 kΩ pull-up resistors to 5 V (I = 1.5 mA) and is
OL
designed to receive a signal driven open collector V £ 0.8 V. This pin is a signal from the
OL
1
host computer. The nStrobe input is debounced on a LOW going edge to require an active
width greater than 0.5 ms before data is latched.
Data inputs have TTL input characteristics with internal 3.3 kΩ pullups and represent 1
TTL unit load or less. The Data inputs are positive logic with a HIGH voltage level corre-
sponding to a logic 1. Pin 2 through Pin 9 = D0 through D7 respectively.
2-9
10
The nAck output is an active LOW pulse used to indicate termination. nAck is a driven
open collector with a 3.3 kΩ internal pull-up. The output sinks 7 mA to a VOL £ 0.4 V.
The Busy output is active HIGH whenever the printer cannot accept data due to any normal
or abnormal condition, including buffer overflow, head open, over temperature, and media
error conditions. Busy is a driven open collector with a 3.3 kΩ internal pull-up. The output
sinks 7 mA to a VOL£ 0.4 V.
11
12
13
The PError signal is active HIGH whenever the printer is out of media or ribbon.
The Select signal function is determined by an additional configuration option which
becomes active when the port is present. In the default condition, Select is active HIGH
whenever the parallel port is powered up and the parallel port is enabled. In the non-default
condition, Select will go active LOW whenever the printer is printing.
14
15
nAutoFd (not connected)
Not defined
16
Logic Gnd
17
FRAME GROUND is at the same potential as Logic Gnd (pin 16).
FUSED 5 V - 1 A maximum.
18
19-30
31-35
36
SIGNAL GROUNDS are the Logic Grounds and Returns for all input and output signals.
NOT USED - These leads should be left unconnected.
NSelectIn (not connected)
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Cabling Requirements
Data cables must be fully shielded and fitted with metal or metalized con-
nector shells. Shielded cables and connectors are required to prevent radia-
tion and reception of electrical noise.
To minimize electrical noise pickup in the cable:
• Keep data cables as short as possible.
• Do not bundle the data cables tightly with the power cords.
• Do not tie the data cables to power wire conduits.
No te:
No te:
Zebra printers comply with FCC “Rules and Regulations”, Part 15,
Subpart J, for Class A Equipment, using fully shielded 6 foot data cables.
Use of longer cables or unshielded cables may increase radiated emissions
above the Class A limits.
RS-422 and RS-485 applications should use twisted shielded pairs as rec-
ommended in the Appendix of the TIA/EIA-485 Specification.
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ASCII Code Chart
See Table 13. Shaded values are NOT recommended to be used for Com-
mand Prefix, Format Prefix, or Delimiter characters.
Table 13. ASCII Code Chart
Hex Character
Hex Character
Hex Character
Hex Character
20
21
22
23
24
25
26
27
28
29
2A
2B
2C
2D
2E
2F
30
31
32
33
34
35
36
37
38
39
3A
3B
3C
3D
3E
3F
space
40
41
42
43
44
45
46
47
48
49
4A
4B
4C
4D
4E
4F
50
51
52
53
54
55
56
57
58
59
5A
5B
5C
5D
5E
5F
@
A
B
C
D
E
F
60
61
62
63
64
65
66
67
68
69
6A
6B
6C
6D
6E
6F
70
71
72
73
74
75
76
77
78
79
7A
7B
7C
7D
7E
7F
‘
a
00
01
02
03
04
05
06
07
08
09
0A
0B
0C
0D
0E
0F
10
11
12
13
14
15
16
17
18
19
1A
1B
1C
1D
1E
1F
NUL
SOH
STX
ETX
EOT
ENQ
ACK
BEL
BS
!
“
#
$
%
&
‘
b
c
d
e
f
G
H
I
g
h
i
(
)
HT
*
+
,
J
j
LF
K
L
M
N
O
P
k
l
VT
FF
-
m
n
o
p
q
r
CR
.
SO
/
SI
0
1
2
3
4
5
6
7
8
9
:
DLE
DC1
DC2
DC3
DC4
NAK
SYN
ETB
CAN
EM
Q
R
S
s
T
U
V
W
X
Y
Z
[
t
u
v
w
x
y
z
SUB
ESC
FS
;
{
|
<
=
>
?
\
]
}
~
DEL
GS
^
RS
-
US
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Adjusting Darkness for “In-Spec” Bar Codes
All direct thermal and thermal transfer materials do not use the same dark-
ness setting. The best way to check for the proper darkness is to use a bar
code verifier that actually measures bars/spaces and will calculate the PCS
(Print Contrast Signal) ratio. Without the assistance of a verifier, your eyes
and/or the scanner to be used in the system are the best way to select the
optimum darkness setting. What follows is a simple yet effective method
for adjusting the darkness to print “in-spec” bar codes.
1. Load media and ribbon (if used), calibrate the printer, and select the
proper print method.
2. To print a label for evaluation, use the following procedure:
A. With power off, press and hold the Feed key.
B. Turn the printer power on, then release the Feed key. The printer will
begin printing test labels.
3. Print a label, then press the Pause key. The label will contain two bar
codes as well as other printer information. Normal bar codes are printed
in a horizontal format as they feed out of the printer. Rotated bar codes
are printed in a vertical format.
4. Compare the test label printed to the bar codes in Figure 29. If the test
label appears too dark or too light, increase or decrease the darkness set-
ting accordingly.
5. Resume printing by pressing the Pause key again. Print a few labels at
the new setting and verify that proper "in-spec" bar codes are being
printed. Repeat steps 3, 4, and 5 until satisfied.
6. To terminate the printing of the test labels, press the Pause key, then
press the Cancel key.
7. Save the new settings permanently, if desired.
Too Dark
Dark labels are fairly obvious. The normal bar code bars increase in size,
and the openings in small alphanumeric characters may fill in with ink. It
may be readable but not “in-spec”. Rotated bar code bars and spaces will
run together.
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Slightly Dark
Slightly dark labels are not as obvious. The normal bar code will be "in-
spec". Small character alphanumerics will be bold and could be slightly
filled in. The rotated bar code spaces are small when compared to the in
spec code, possibly making the code unreadable.
Slightly Light
Slightly light labels are, in some cases, preferred to slightly dark for "in-
spec" bar codes. Both normal and rotated bar codes will be "in-spec", but
small alphanumeric characters may not be complete.
Too Light
Light labels are obvious. Both normal and rotated bar codes have incom-
plete bars and spaces. Small alphanumeric characters are unreadable.
“In-Spec”
The "in-spec" bar code can only be confirmed by a verifier, but it should
exhibit some very visible characteristics. The normal bar code will have
complete, even bars and clear, distinct spaces. The rotated bar code will also
have complete bars and clear distinct spaces. Although it may not look as
good as a slightly dark bar code, it will be "in-spec". In both normal and
rotated styles, small alphanumeric characters will look complete.
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Figure 29. Bar Code Examples
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Glossary
alphanumeric Indicating letters, numer-
accurately with a particular media/
ribbon combination.
als, and characters such as punctua-
tion marks.
character set The set of all letters,
numerals, punctuation marks, and
other characters that can be expressed
by a particular barcode or font.
backfeed Backfeed is when the printer
pulls the media and ribbon (if used)
backward into the printer so that the
beginning of the label to be printed is
properly positioned behind the print-
head.
check digit A character added to a bar-
code symbol that indicates to the
scanner that it has read the symbol
correctly.
bar code A code by which alphanumeric
characters can be represented by a
series of adjacent stripes of different
widths. Many different code schemes
exist, such as the universal product
code (UPC) or Code 39.
continuous media Media that has no
web (space between labels), notch, or
gap to separate each label/tag, but
rather the media is one long piece of
material. This media is typically cut
into labels of similar length.
calibration (of a printer) A process in
which the printer determines some
basic information needed to print
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Glossary
core diameter The inside diameter of the
the printer will not print additional
labels. Once the label has been taken,
printing resumes. Also called “take-
label sensor”.
cardboard core at the center of a roll
of media/ribbon.
cutter A device that can cut each label/
tag immediately after it is printed.
label backing (label liner) The material
on which labels are affixed during
manufacture and which is discarded
or recycled by the end-users. Label
backing (or liner) has a non-stick sur-
face which allows the label to be eas-
ily removed by the end-user and
placed in the desired location.
diagnostics Information about what
printer functions are not working.
This information is used for trouble-
shooting problems.
direct thermal printing Printing in
which direct thermal media is used.
No ribbon is used. Instead, the media
is coated with a substance which
reacts to heat generated by the print-
head to produce an image.
media Material onto which data is
printed by the printer. Types of media
include: tagstock, continuous, fan-
fold, and roll.
fanfold media Media that comes folded
in a rectangular stack, rather than on a
roll.
media sensor This sensor is located
behind the printhead to detect the
presence of media and, for non-con-
tinuous media, the position of the
web, hole, notch, or mark that sepa-
rates each label.
font A complete set of alphanumeric
characters in one style of type. Ex:
Times, Univers.
media supply hanger The hanger that
supports media rolls and provides
consistent media feed to the print-
head.
ips “inches-per-second” See “print
speed.”
label An adhesive-backed piece of paper,
plastic, or other material on which
information is printed.
non-volatile memory Electronic memory
that retains data even when power is
removed.
label available sensor For printers
equipped with the Peel-Off Option,
this sensor detects a printed label
waiting to be taken or “picked” by the
operator. While it detects this label,
print speed The speed at which printing
occurs. For thermal transfer printers,
this speed is expressed in terms of ips
(inches per second).
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Glossary
printhead wear The degradation of the
roll media Media that comes supplied
rolled up on a core (usually card-
board). Contrast this with fanfold
media, which comes folded in a rect-
angular stack.
surface of the printhead and/or the
print elements over time. Heat and
abrasion can cause printhead wear.
Therefore, to maximize the life of
your printhead use the lowest print
darkness setting (sometimes called
burn temperature or head tempera-
ture) and the lowest printhead/toggle
pressure necessary. Also, use ribbon
that is as wide as or wider than the
media to protect the printhead of the
XiII printer from the rougher surface
of the media.
supplies A general term for ribbon and
media.
tag A type of media having no adhesive
backing but featuring a hole or notch
by which the tag can be hung on
something. Usually tags are made of
cardboard or other durable material.
registration Alignment of printing with
take label sensor See “label available
respect to the top of a label/tag.
sensor”.
ribbon A band of inked material that is
pressed against the media and heated
to transfer an image onto the media,
which in turn is pressed against the
platen. A ribbon consists of a base
film coated with wax or resin “ink”.
Zebra ribbons also have a back coat-
ing that protects the printhead from
damage.
thermal direct printing See “direct ther-
mal printing”.
thermal transfer printing A printing
method in which the printhead heats
an ink- or resin-coated ribbon against
the media, causing the ink/resin to
transfer onto the media. By selec-
tively heating the ribbon, an image
can be formed on the media. See also
“ribbon”.
ribbon wrinkle A wrinkling of the rib-
bon caused by improper alignment of
the strip plate and/or printhead pres-
sure. This wrinkle can be seen just
above the strip plate. Ribbon wrinkle
can cause voids in the printing and/or
it can cause the spent ribbon to
rewind unevenly. Correct this condi-
tion by performing adjustment proce-
dures.
“void” A space where printing should
have occurred but, due to some error
condition, it did not occur. A void can
cause a bar code symbol to be read
incorrectly or to not be read at all.
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Glossary
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Index
Num erics
9 Pin to 25 Pin Interconnecting Cable
Figure 108
Cabling Requirements 111
Calibrate key 27
Calibration
Media and Ribbon Sensor 38
Cancel key 27
Cancel Key Self Test 70
Figure 70
A
AC Power Fuse 59
Adjustment
Changing Password-Protected Parameters 32
Check Ribbon light 28
Cleaning
Cutter Module 58
Exterior 56
Lower Media Sensor 17
Adjustments
Adjusting for "In-Spec" Bar Codes 113
Media Sensor Assembly Position 15
Printhead Pressure 62
Applicator Interface 77
ASCII Code Chart 112
Auxiliary Port Setting 47
Interior 56
Media Sensors 57
Platen Roller 56, 57
Print Elements 57
Printhead 56
Cleaning Diagram 57
Cleaning Schedule 55
Cleaning Solvent 56
Communication Parameters, Setting
Baud 40
Communications Mode 42
Data Bits 40
Host Handshake 41
Host Port 40
Network ID 41
B
Backfeed Setting 45
Baud Rate Setting 40
BBS (Technical Support Bulletin Board
Service) 94
Black Oval keys (2) 27
C
Cables, interconnection
9-to-25 pin 108
null modem 108
RS-422/RS-485 109
Parity 40
Protocol 41
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Index
Stop Bits 40
H
Communications
LCD Setting 42
Head Close Setting 44
Head Resistor Setting 46
Head Test Count, Setting 46
Head Test Function 46
Host Handshake, Setting 41
Host Port Setting 40
Communications Code 105
Communications Diagnostics Mode 72
Configuration and Calibration 31
Configuration Label 70
Continuous Media Loading 11
Control Prefix Character 42
Control Prefix Setting 42
Cutter
I
IBM Coax Interface 79
IBM Twinax Interface 79
Initial Printer Power-Up 30
Input and Output Signals
CCITT V.24 106
EIA RS-232 106
Standards Used 106
In-Spec Bar Codes 113
Cleaning 58
Cutter Mode 25
D
Darkness setting 34
Data light 28
Data Specifications 106
Defaults, loading factory 33
Delimiter Character Setting 43
K
KMT Printhead 79
E
Error light 28
Error Messages 63
L
Label Available Sensor 24, 29
Label Positioning Parameters 45
Label Positioning, Parameters
Backfeed 45
Ethernet Interface 79
F
Factory defaults 33
Fanfold Media Loading 10, 11
Feed key 27
Feed Key and Pause Key Self Test 72
Feed Key Self Test 72
Fonts 78
Fonts, Optional 92
Format Prefix Setting 43
Front Panel Display 2, 26
Front Panel Keys 27
Front Panel Lights 28
Check Ribbon light 28
Data light 28
Label Top Position 45
Left Position 45
Label Top Position, Adjusting 45
Left Position Setting 45
List Bar Codes Setting 36
List Fonts Setting 36
List Formats Setting 37
List Images Setting 37
List Setup Setting 37
Listing Printer Information 36
Loading Media 7
Loading Ribbon
See "Ribbon Loading" 19
Lower Media Sensor
Error light 28
Adjustments 17
Paper Out light 28
Pause light 28
Figure 17
Power light 28
M
Maintenance Kit 56
Maximum Length Setting 36
Media Loading
Take Label light 28
Fuse Replacement 59
Figure 60
Continuous Media 11
Fanfold 10
Fanfold Loading Diagram 11
G
Glossary 117
122
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Index
Peel-Off Mode 14
Power light 28
Media Power-Up Setting 44
Media Sensor 29
Media Sensor Assembly Position Adjustment 15
Media Sensor Calibration 38
Media Sensor Profile
Power On/Off Switch 25
Power-On Self Test 30
Power-Up and Head Close Parameters 44
Prefix and Delimiter Characters, Selecting 42
Preventive Maintenance Kit 56
Previous key 27
Printing 38
Media Supply Spindle 77
Print Elements 57
Media Type Setting 35
Print Mode Setting 35
Print Parameters, Setting
Adjusting Print Darkness 34
Adjusting Tear-Off Position 34
Maximum Length 36
N
Network ID Setting 41
Next key 27
Media Type 35
Print Method 35
Null modem cable 108
Print Mode 35
Print Width 36
Print Width Setting 36
Printer Connections
Parallel Cable 110
O
Operating Modes
Cutter mode 25
Peel-Off Mode 24
Tear-Off Mode 24
RS-232 interconnect cable 108
RS-422/RS-485 Interconnect Cable 109
RS-422/RS-485 Internal Connections 109
Printer Information, Listing
Bar Codes 36
Fonts 36
Formats 37
Images 37
Setup 37
Printer Op/Maint courses--table 103
Printer Self Tests
Introduction to 69
Printer Status Sensors 29
Label Available Sensor 29
Media Sensor 29
Operation and Maintenance Courses 103
Operator controls 25
Options
Applicator Interface 77
Communication Interfaces 79
Cutter 76
Ethernet Interface 79
Fonts 78, 92
IBM Coax Interface 79
IBM Twinax Interface 79
Internal Fanfold Media Supply Bin 76
KMT Printhead 79
Media Supply Fins 78
Media Supply Spindle 77
Memory SIMMs 76
On-Line Verifier 77
PCMCIA Type I Memory Cards 78
Rewind Option 75
Ribbon Sensor 29
Printhead Pressure Adjustment 62
Printhead Replacement
Setting the Head Resistor Value 46
Printhead Test 46
RS-485 Interface 80
Printhead, Cleaning 56
Program Mode, entering 31
Program Mode, leaving 32
Protocol Setting 41
P
Paper Out light 28
Parity, Setting 40
Pause key 27
Pause Key Self Test 71
Pause light 28
PCMCIA Type I Memory Cards 78
Peel-Off Mode 24
Peel-Off Mode Media Loading 14
POST
R
Removing the Label Backing Material 14
Removing Used Ribbon 21
Diagram 21
Ribbon Loading 19
Diagram 18
See "Power-On Self Test" 30
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Index
Ribbon Sensor 29
Support Services 93
Ribbon Sensor Calibration 38
Roll Media Loading
T
Diagram 10
RS-232 Connections
Figure 107
RS-232/RS-422/RS-485 Pinouts 106
RS-422/RS-485 Connections 109
RS-422/RS-485 Interconnection Cable 109
RS-422/RS-485 Internal Connections 109
RS-485 Interface 80
Take Label light 28
Tear-Off Mode 24
Tear-Off Position Setting 34
Tear-Off/Peel-Off Plate 24
Technical Support 94
Technical Support Bulletin Board Service 94
Toggle Positioning 61
Troubleshooting
Error Messages 63
S
Self Tests
Cancel Key 70
Communications Diagnostics 72
Feed Key 72
U
Upper Media Sensor
Figure 16
Feed Key and Pause Key 72
Pause Key 71
W
Warranty Information iii
Sensor Profile, Printing
See "Media Sensor Profile" 38
Serial Data Port 106
Setup/Exit key 27
Standard Printer Font Examples 90
Stop Bits Setting 40
Z
Zebra On-Line Verifier 77
Zebra Training Programs 101
ZPL Mode Setting 43
124
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333 Corporate Woods Parkway
Vernon Hills, Illinois 60061.3109
Telephone 847.634.6700
Facsimile 847.913.8766
http://www.zebra.com
Z e b r a Te c h n o lo g ie s Eu r o p e Lim it e d
Zebra House
The Valley Centre, Gordon Road
High Wycombe
Buckinghamshire HP13 6EQ, UK
Telephone +44 (0)1494 472872
Facsimile +44 (0)1494 450103
Customer Order # 48460L
Manufacturer Part # 48460LB
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