Gateway Flat Panel Television GTW P46M103 User Manual

Your Gateway Plasma TV  
GTW-P46M103  
user'sguide  
Troubleshooting  
Setting up  
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Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5  
Using coaxial (RF) audio and video (VCR only) . . . . . . . . . . . . . . . . . . . . . . . 24  
4 Maintenance and Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37  
Cleaning and maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38  
Cleaning the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38  
Cleaning the exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38  
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Avoiding image burn-in . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39  
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39  
Telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41  
A Safety, Regulatory, and Legal Information. . . . . . . . . . . . . . . . . . . . . . .43  
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49  
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Introducing  
Your Gateway  
Plasma TV 1  
This chapter provides basic information about your  
Gateway Plasma TV.  
Read this chapter to learn about:  
Features  
Warnings and safeguards  
Package contents  
Controls and connections  
Illustrations in this guide show the TV mounted to the  
stand. You may have purchased the wall mount instead.  
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Chapter 1: Introducing Your Gateway Plasma TV  
Features  
Your plasma TV features:  
Bright, flicker-free image  
Automatic detection and conversion of film content for correct display  
with minimal motion artifacts (noise)  
Accurate color processing  
Picture-in-picture (PIP)  
HDTV signal compatibility using an external HDTV decoder with RGB or  
component video outputs  
Advanced Zoom and Freeze functions  
Multi-Scan support  
Selectable fixed/variable audio outputs  
Built-in internal amplifier and speakers  
Built-in Digital Visual Interface (DVI) to eliminate the need for  
digital-to-analog conversion  
852 × 480 XGA support for computer input.  
720p and 1080i support for HDTV signals  
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Important safeguards  
Important safeguards  
Warning  
Risk of electric shock - Do not open  
To reduce the risk of electric shock, do no remove the back  
cover. There are no user-serviceable parts inside.  
Removing the back cover voids the warranty.  
Have your plasma TV repaired by qualified service  
personnel only.  
Warnings and precautions  
Do not place your hands, face, or objects close to the ventilation openings  
of your plasma TV. The top of your plasma TV gets very hot from exhaust  
air that is released through the ventilation openings. Burns or personal  
injuries may occur if you are too close to the plasma TV. Damage may occur  
if you place any object near the top of your plasma TV.  
Disconnect all cables before moving your plasma TV. Moving your  
plasma TV with its cables attached may damage the cables and cause fire  
or electric shock danger.  
Do not expose your plasma TV to rain or moisture.  
Keep your plasma TV away from excessive dust, high temperatures,  
moisture, or direct sunlight.  
Use your plasma TV in a well-ventilated area and do not cover the  
ventilation openings.  
Do not modify your plasma TV or use an unshielded power cord or video  
input source cable, or you may experience excessive interference.  
Disconnect your plasma TV and unplug the power cord when the TV is  
not used for a long period of time.  
If the picture displayed is in any way abnormal, turn off your plasma TV,  
then disconnect it from the electrical outlet. Make sure that your video  
input source cable is connected correctly, then reconnect your plasma TV  
to the electrical outlet.  
Disconnect your plasma TV from the electrical outlet before cleaning or  
performing maintenance. Do not use liquid or aerosol cleaners. Use only  
a slightly damp cloth for cleaning.  
Do not place your plasma TV on an unstable cart, stand, or table. Your  
plasma TV may fall, causing serious damage.  
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Chapter 1: Introducing Your Gateway Plasma TV  
Do not place your plasma TV on a bed, sofa, rug, or other similar surfaces.  
Never place your plasma TV near or over a radiator or heat source.  
Do not install your plasma TV in an enclosed area unless correct  
ventilation is provided.  
Your plasma TV should be operated from the type of power source  
indicated on the label. If the type of available power is unknown, consult  
your electrician or local power company.  
Your plasma TV is equipped with a 3-pin grounded plug. The plug will only  
fit into a grounded power outlet. This is a safety feature. If you cannot  
plug the power cord into the outlet, contact your electrician. Do not alter  
the plug because this will defeat the safety feature.  
Do not rest objects on the power cord and avoid placing the power cord  
near high traffic areas.  
Do not overload wall outlets and extension cords because this can result  
in a risk of fire or electric shock.  
Unplug your plasma TV and contact qualified service personnel if:  
The power cord or plug is damaged or frayed.  
Liquid has been spilled into your plasma TV.  
Your plasma TV has been exposed to water or moisture.  
Your plasma TV does not operate normally when the operating  
instructions are followed. Adjust only those controls that are covered  
by the operating instructions. Incorrect adjustment of other controls  
may result in damage which often requires extensive work by a  
qualified technician to restore your plasma TV to normal operation.  
Your plasma TV has been dropped or the cabinet has been damaged.  
Avoid image burn-in  
Displaying the same stationary images over an extended period of time,  
your viewing patterns. Do not show the same stationary image for more  
than 15% of your total TV viewing in any one week.  
Use the Image Move option in the on-screen display (OSD) menus to  
reduce the chance of image burn-in. For more information, see “Advanced”  
on page 33 and “Advanced” on page 36.  
Your warranty does NOT cover screen burn-in.  
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Package contents  
Package contents  
Along with your plasma TV, the packaging box contains the following items:  
Remote control  
Two AA batteries  
Power cord  
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Chapter 1: Introducing Your Gateway Plasma TV  
User guide  
Remote control  
user guide  
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Accessories  
Accessories  
You can purchase these optional accessories for your plasma TV:  
Stand mount kit. The stand mount kit contains all of the required  
hardware for mounting your plasma TV to a stand. For more information,  
see the Stand Mount Installation Guide at support.gateway.com.  
Wall mount kit. The wall mount kit contains all of the required hardware  
for mounting your plasma TV on your wall. (Gateway recommends you  
use a qualified installer.) For more information, see the Wall Mount  
Installation Guide at support.gateway.com.  
Cable kits. Gateway cable kits consist of high-quality gold cables of various  
lengths, including:  
RCA composite video cable  
S-Video cable  
RCA component video cable  
RCA audio cable  
VGA video cable  
DVI-D video cable  
Contact Gateway for these and other accessories.  
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Chapter 1: Introducing Your Gateway Plasma TV  
Turning on your plasma TV  
To turn on your plasma TV:  
1 Connect the power cord to the power cord connector on the side of your  
plasma TV, then plug the other end of the power cord into a correctly  
grounded electrical outlet or surge protector.  
Power cord connector  
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Turning on your plasma TV  
2 Press the main power switch on the side of your plasma TV. The Status LED  
on the front turns red and your plasma TV is ready to turn on.  
Main power switch  
3 Press the power button on the front of your plasma TV. The Status LED  
on the front turns green.  
Warning  
If you will be away for an extended period of time, turn off  
your plasma TV with the main power switch instead of  
using the remote control or front POWER button.  
For added protection during a lightning storm or when it  
is left unattended or unused for long periods of time,  
unplug your plasma TV from the wall outlet and disconnect  
the antenna or cable system.  
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Chapter 1: Introducing Your Gateway Plasma TV  
Front controls  
Status LED and  
Remote Control Sensor  
Input Channel and Volume and  
Menu Power  
Menu  
Menu  
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Front controls  
Button  
Description  
Status LED and Remote  
control sensor  
Status LED.  
Not lit - No AC power is detected. The main power switch is off or  
the power cord is disconnected.  
Solid Red - The main power is on and your plasma TV is off.  
Solid Green - Your plasma TV is on.  
Remote Control Sensor. Receives signals from the remote control.  
Do not block.  
Input  
Switches between available input sources.  
Channel and Menu  
Channel. Changes the channel.  
Menu  
. Selects on-screen display (OSD) options. For more  
information, see “Using the OSD” on page 30.  
Volume and Menu  
Menu  
Volume. Increases or decreases the volume.  
Menu  
. Adjusts on-screen display (OSD) options. For more  
information, see “Using the OSD” on page 30.  
Opens the OSD.  
OSD Active: Advances to the next main menu within the OSD. For  
more information, see “Using the OSD” on page 30.  
Power  
Turns your plasma TV on and off after the main power switch is  
turned on. When you turn your plasma TV on or off, wait three  
seconds before pressing this button again.  
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Chapter 1: Introducing Your Gateway Plasma TV  
Back panel connections  
External speaker  
External speaker Audio, video, RGB, and DVI  
connections connections  
Connector  
Description  
External speaker connections  
Connects additional external speakers.  
Audio, video, RGB and DVI  
connections  
See “Audio, video, RGB, and DVI connections” on page 13.  
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Back panel connections  
Audio, video, RGB, and DVI connections  
Component  
Video/Audio In  
Video/  
Audio In  
DVI In  
Audio Out  
Antenna  
Video Out  
S-Video  
RS-232  
RGB In  
Connector  
Description  
Connects to an audio device, such as a receiver.  
Audio Out  
Video/Audio In  
Connects to a composite audio/video device, such as a VCR.  
Component  
Connects to a component audio/video device, such as a DVD player.  
Video/Audio In  
DVI In  
Connects to a DVI video device, such as a computer or set-top box.  
Connects to a VHF/UHF antenna or cable TV.  
BNC-style cable connector.  
Antenna  
Video Out  
S-Video  
Connects to an S-Video device, such as a satellite dish receiver or digital  
cable box.  
RGB In  
RS-232  
Connects to an RGB video device, such as a computer or set-top box.  
Connects to a computer to display the computer image on the plasma TV  
using customized software (typically used by business, education, or  
government). For more information see the RS-232 Serial Connection  
Technical Reference at support.gateway.com.  
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Chapter 1: Introducing Your Gateway Plasma TV  
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Connecting  
Components  
2
Read this chapter to learn how to connect:  
DVD players  
HDTV decoder set-top boxes  
VCRs  
Off-air TV and cable TV  
Computers  
Warning  
Before connecting any external  
components, unplug your plasma TV. To  
restart your plasma TV, see “Turning on your  
plasma TV” on page 8.  
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Chapter 2: Connecting Components  
Understanding video connections  
Your plasma TV has four types of standard video connections. You should use  
the best connection available to get the best display. For example, if your DVD  
player supports a component video connection, connect the DVD player to  
your plasma TV using component video instead of composite video or S-Video.  
Connection Cable and Connector  
Quality  
Description  
Basic  
Good  
Coaxial (RF). The video and audio signals  
are both carried in one cable (the other three  
connection types only handle video, and  
require separate connections for sound).  
Coaxial is the only way to connect an  
antenna to your plasma TV.  
Composite. The video signal is carried  
through a single “pin.” This connection  
method is the one that is most commonly  
found on devices.  
Better  
S-Video. The video signal is split into two  
signals, black-and-white and color. Text  
displayed on-screen through this connection  
will be noticeably sharper then composite or  
coaxial (RF).  
Best  
Component. The video signal is split into  
three signals, two color, and one  
black-and-white. Use component video to  
take advantage of the superior picture  
provided by signal sources as HDTV and  
progressive DVD.  
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Connecting your DVD player  
Connecting your DVD player  
Using component video (AV2)  
To connect your DVD player using component video:  
1 Connect the green-colored Y jack on the back of your DVD player to the  
green AV2 jack on the back of your plasma TV.  
2 Connect the blue-colored PB or CB jack on the back of your DVD player  
to the blue AV2 jack on the back of your plasma TV.  
3 Connect the red-colored PR or CR jack on the back of your DVD player to  
the red AV2 jack on the back of your plasma TV.  
4 Connect the red (R) and white (L) audio jacks on the back of your DVD  
player to the R AV2 and L AV2 audio jacks on the back of your plasma TV.  
5 Select the AV2 input using the Input button on the front of your plasma TV.  
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Chapter 2: Connecting Components  
Using S-Video (AV1)  
To connect your DVD player using S-Video:  
1 Connect the S-Video jack on the back of your DVD player to the  
S-Video AV1 jack on the back of your plasma TV.  
2 Connect the red (R) and white (L) audio jacks on the back of your DVD  
player to the R AV1 and L AV1 audio jacks on the back of your plasma TV.  
3 Select the AV1 (S-Video) input using the Input button on the front of your  
plasma TV.  
18  
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Connecting your DVD player  
Using composite video (AV1)  
To connect your DVD player using composite video:  
1 Connect the yellow video jack on the back of your DVD player to the  
yellow AV1 video jack on the back of your plasma TV.  
2 Connect the red (R) and white (L) audio jacks on the back of your DVD  
player to the R AV1 and L AV1 audio jacks on the back of your plasma TV.  
3 Select the AV1 (Video) input using the Input button on the front of your  
plasma TV.  
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Chapter 2: Connecting Components  
Connecting your HDTV decoder  
set-top box  
Using component video (AV2)  
To connect your HDTV decoder set-top box using component video:  
1 Connect the green Y jack on the back of your HDTV set-top box to the  
green AV2 jack on the back of your plasma TV.  
2 Connect the blue PB or CB jack on the back of your HDTV set-top box to  
the blue AV2 jack on the back of your plasma TV.  
3 Connect the red PR or CR jack on the back of your HDTV set-top box to  
the red AV2 jack on the back of your plasma TV.  
4 Connect the red (R) and white (L) audio jacks on the back of your HDTV  
set-top box to the R AV2 and L AV2 audio jacks on the back of your  
plasma TV.  
5 Select the AV2 input using the Input button on the front of your plasma TV.  
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Connecting your HDTV decoder set-top box  
Using RGB video  
To connect your HDTV decoder set-top box using RGB video:  
1 Connect the 15-pin D-Sub RGB jack on the back of your HDTV set-top box  
to the RGB-In connector on the back of your plasma TV.  
2 Connect the red (R) and white (L) audio-out jacks on the back of your  
HDTV set-top box to the R AV2 and L AV2 audio jacks on the back of your  
plasma TV.  
3 Select the RGB input using the Input button on the front of your  
plasma TV.  
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Chapter 2: Connecting Components  
Connecting your VCR or video  
camera  
Using S-Video (AV1)  
To connect your VCR or video camera using S-Video:  
1 Connect the S-Video jack on the back of your VCR or video camera to the  
S-Video AV1 jack on the back of your plasma TV.  
2 Connect the red (R) and white (L) audio jacks on the back of your VCR  
or video camera to the R AV1 and L AV1 audio jacks on the back of your  
plasma TV.  
3 Select the AV1 (S-Video) input using the Input button on the front of your  
plasma TV.  
22  
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Connecting your VCR or video camera  
Using composite video (AV1)  
To connect your VCR or video camera using composite video:  
1 Connect the yellow video jack on the back of your VCR or video camera  
to the yellow AV1 video jack on the back of your plasma TV.  
2 Connect the red (R) and white (L) audio jacks on the back of your VCR  
or video camera to the R AV1 and L AV1 audio jacks on the back of your  
plasma TV.  
3 Select the AV1 (Video) input using the Input button on the front of your  
plasma TV.  
23  
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Chapter 2: Connecting Components  
Using coaxial (RF) audio and video (VCR only)  
To connect your VCR using coaxial (RF) audio and video:  
1 Connect the “output to TV” (RF out or Antenna out) jack on the back of  
your VCR to the TV In connector on the back of your plasma TV.  
2 Select the TV/Cable input using the Input button on the front of your  
plasma TV.  
cable TV cable to the ANT connector on the back of your VCR.  
Warning  
If an outdoor antenna or cable system is connected to your  
plasma TV, make sure that the antenna or cable system  
is correctly grounded. For more information, see  
Television antenna connectors protection (for systems  
fitted with TV/cable TV tuner cards)” on page 45.  
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Connecting off-air TV or cable TV  
Connecting off-air TV or cable TV  
Using coaxial (RF) audio and video  
To connect off-air TV or cable TV using coaxial (RF) audio and video:  
1 Connect the coaxial (RF) connector from your antenna, cable TV, or cable  
box to the TV In connector on the back of your plasma TV.  
2 Select the TV/Cable input using the Input button on the front of your  
plasma TV.  
If you have connected a VCR to the ANT connector on the back of your  
the back of your VCR.  
Warning  
If an outdoor antenna or cable system is connected to your  
plasma TV, make sure that the antenna or cable system  
is correctly grounded. For more information, see  
Television antenna connectors protection (for systems  
fitted with TV/cable TV tuner cards)” on page 45.  
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Chapter 2: Connecting Components  
Connecting a computer  
Using DVI video  
To connect your computer using DVI video:  
1 Connect the DVI connector on your computer to the DVI-In connector  
on the back of your plasma TV.  
2 Connect the Audio Out jack on your computer to the L AV2 and R AV2  
audio jacks on the back of your plasma TV.  
3 Select the DVI input using the Input button on the front of your plasma TV.  
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Connecting a computer  
Using RGB video  
To connect your computer using RGB video:  
1 Connect the 15-pin D-Sub RGB connector on your computer to the RGB In  
connector on the back of your plasma TV.  
2 Connect the Audio Out jack on your computer to the L AV2 and R AV2  
audio jacks on the back of your plasma TV.  
3 Select the RGB input using the Input button on the front of your  
plasma TV.  
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Chapter 2: Connecting Components  
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Adjusting Your  
Plasma TV  
Settings 3  
Read this chapter to learn how to adjust your plasma TV  
settings from the on-screen display (OSD).  
You can also use your remote control to change some  
settings. For more information, see Your Gateway Remote  
Control User’s Guide.  
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Chapter 3: Adjusting Your Plasma TV Settings  
Using the OSD  
Your plasma TV features an on-screen display (OSD) that lets you adjust and  
save contrast, brightness, and other settings. The TV saves changes you make  
to the settings, even if you turn off the TV.  
To adjust settings from the OSD:  
1 Press the MENU button on the front of your plasma TV. The OSD opens.  
2 Press the MENU button on the front of your plasma TV to select the menu  
you want.  
3 Press the MENU  
or  
button on the front of your plasma TV to select a  
button on the front of your plasma TV to adjust  
menu option.  
4 Press the MENU  
or  
After the OSD timeout period, the OSD closes.  
If you are using TV, AV1, or AV2 for your video source, go to “OSD menus and  
options (TV, AV1, and AV2 video sources)” on page 31.  
If you are using DVI or RGB for your video source, go to “OSD menus and  
options (DVI or RGB video sources)” on page 34.  
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Using the OSD  
OSD menus and options  
(TV, AV1, and AV2 video sources)  
You can use these OSD menus and options to adjust various settings for your  
plasma TV.  
OSD Menu  
Setup  
Description  
TV Source. Sets the source for the tuner.  
Select Cable (for cable or a satellite dish) or  
Antenna.  
Channel. Adds the channel to the channel list.  
Erase removes the channel from the channel list.  
V-Chip. Activates parental controls. You need the  
remote control to use this option. For more  
information, see Your Gateway Remote Control  
User’s Guide.  
AutoProgram Channels. When TV is the  
selected video input source, your plasma TV adds  
all channels that have a signal to the channel list.  
Brightness. Adjusts the brightness of the picture.  
Video  
You may need to readjust brightness after the  
plasma TV warms up.  
Contrast. Adjusts the contrast of the picture.  
25  
25  
25  
25  
Saturation. Adjusts the color saturation to make  
colors more intense.  
Hue. Adjusts the color of flesh tones.  
25  
Sharpness. Adjusts the amount of detail  
enhancement.  
Reset to defaults. Resets settings to the factory  
default.  
Advanced Settings. Opens a sub-menu that  
controls:  
Color Space. Shifts the color spectrum.  
Color Temp. Adjusts the color temperature to  
three preset modes. You can also customize the  
red, green and blue separately.  
Gamma. Adjust the ratio of black to white.  
Reset to defaults. Resets advanced settings to  
the factory default.  
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Chapter 3: Adjusting Your Plasma TV Settings  
OSD Menu  
Display  
Description  
Shape/Size. Adjusts the screen width to 4:3, 16:9,  
Panorama, or Letterbox viewing mode.  
OSD Position. Adjusts the position of the OSD  
within the display image.  
OSD Timeout. Specifies the number of seconds  
the OSD menu is displayed before it turns off  
automatically.  
30  
OSD Rotation. Turns the OSD display 180°.  
Closed Captioning. Activates and sets closed  
captioning.  
Background Color. Changes the color of the  
background where a video signal is not displayed.  
Treble. Adjusts the treble. The Line Out option  
must be set to L-Var to use this option.  
Audio  
Bass. Adjusts the bass. The Line Out option must  
be set to L-Var to use this option.  
25  
Balance. Adjusts the balance level between the  
channels. The Line Out option must be set to  
L-Var to use this option.  
25  
-25  
SRS WOW. Simulates surround sound.  
Speakers. Turns the built-in or external speaker  
connectors on or off.  
Line out. Changes the audio output options for  
the plasma TV.  
L-Fixed: Does not change with TV volume.  
L-Var: Lets you adjust the type of output your  
plasma TV sends to the built-in speakers or the  
external speaker connectors.  
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Using the OSD  
OSD Menu  
Advanced  
Description  
MTS. Changes the sound output for TV programs.  
Switch between Stereo, Sap (Second Audio  
Program), or Mono for audio simulcasts. The  
TV program must support the output option.  
Image Reverse. Reverses the display image.  
Image Move. Moves the display image to prevent  
image burn-in.  
3
Move Time. Sets the time in seconds for image  
movement.  
Language. Changes the language of the OSD  
menu. Choose between English, French, Spanish,  
and Traditional Chinese.  
Input Source. Displays the current input source.  
System. Displays current system information.  
Info  
Antenna. Displays the current channel in  
TV mode.  
Rating. Displays the current program rating.  
33  
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Chapter 3: Adjusting Your Plasma TV Settings  
OSD menus and options  
(DVI or RGB video sources)  
PIP Size. Turns PIP mode on or off and sets the  
PIP&OSD  
size of the PIP window. When PIP is turned on,  
you can display two pictures at one time. The  
picture on the full screen is the main picture. The  
picture in the window is the sub-picture.  
PIP mode only works when the picture displayed  
on the full screen comes from either the DVI or  
RGB video input.  
30  
The sub-picture video input source can be set to  
the TV, AV1 (Video), AV1 (S-Video), or AV2.  
PIP Source. Changes the video input source of  
the sub-picture when PIP is turned on.  
PIP Position. Moves the sub-picture within the  
display image.  
PIP Settings. Opens a sub-menu that controls:  
Brightness. Adjusts the brightness of the  
sub-picture. You may need to readjust  
brightness after the plasma TV warms up.  
Contrast. Adjusts the contrast of the  
sub-picture.  
Saturation. Adjusts the color saturation to  
make colors more intense in the sub-picture.  
Hue. Adjusts the color of flesh tones in the  
sub-picture.  
Sharpness. Adjusts the amount of detail  
enhancement in the sub-picture.  
Reset to defaults. Resets the sub-picture  
settings to the factory default.  
OSD Position. Adjusts the position of the OSD  
within the display image.  
OSD Timeout. Specifies the number of seconds  
the OSD menu is displayed before it turns off  
automatically.  
OSD Rotation. Turns the OSD display 180°.  
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Using the OSD  
Brightness. Adjusts the brightness of the  
picture.  
Video  
You may need to readjust brightness after the  
plasma TV warms up.  
25  
25  
Contrast. Adjusts the contrast of the picture.  
Gamma. Adjust the ratio of black to white.  
Reset to defaults. Resets picture settings to the  
factory default.  
Aspect Ratio. Adjusts the screen width to fill the  
screen or to display one-to-one.  
Display  
H.Position. Adjusts the horizontal screen  
position.  
V.Position. Adjusts the vertical screen position.  
25  
25  
25  
25  
Phase Adj. Removes any horizontal distortion  
and clears or sharpens the displayed characters.  
Sync Adj. Removes any vertical distortion and  
clears or sharpens the displayed characters.  
Treble. Adjusts the treble. The Line Out option  
must be set to L-Var to use this option.  
Audio  
Bass. Adjusts the bass. The Line Out option  
must be set to L-Var to use this option.  
25  
Balance. Adjusts the balance level between the  
channels. The Line Out option must be set to  
L-Var to use this option.  
25  
-25  
SRS WOW. Simulates surround sound.  
Speakers. Turns the built-in or external speaker  
connectors on or off.  
Line out. Changes the audio output options for  
the plasma TV.  
L-Fixed: TV volume does not change.  
L-Var: Lets you adjust the type of output your  
plasma TV sends to the built-in speakers or the  
external speaker connectors.  
35  
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Chapter 3: Adjusting Your Plasma TV Settings  
Image Reverse. Reverses the display image.  
Advanced  
Image Move. Moves the display image to  
prevent image burn-in.  
Move Time. Sets the time in seconds for image  
movement.  
2
Language. Changes the language of the OSD  
menu. Choose between English, French,  
Spanish, and Traditional Chinese.  
Color Space. Shifts the color spectrum.  
Color Temp. Adjusts the color temperature to  
three preset modes. You can also customize the  
red, green and blue separately.  
Resolution. Displays the current screen  
resolution.  
Info  
H. Frequency. Displays the current horizontal  
signal frequency.  
V. Frequency. Displays the current vertical  
frequency.  
Video W. Input. Displays the video input source  
of the PIP window if the PIP window is active.  
Video W. System. Displays system information  
for the PIP window if active.  
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Maintenance and  
Troubleshooting  
4
Read this chapter to learn how to maintain and  
troubleshoot your plasma TV.  
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Chapter 4: Maintenance and Troubleshooting  
Cleaning and maintenance  
Cleaning the screen  
Do not use substances such as glass cleaners, solvents, and thinners.  
The screen of your plasma TV has been specially treated. Wipe the surface  
gently using only a cleaning cloth or a soft, lint-free cloth.  
If the surface is particular dirty, use a soft cloth and water to clean the  
screen. Squirt a little water on the cloth (never directly on the screen), then  
wipe the screen with the cloth.  
Warning  
The screen of your plasma TV is made of specially coated  
glass and can be scratched or damaged by abrasive or  
ammonia-based window cleaners.  
Scratches on the bezel or glass are not covered by your  
warranty.  
Do not scratch or hit the surface of the screen with your fingers or any  
hard objects.  
Cleaning the exterior  
Your plasma TV is cooled by air circulated through the vents on the case,  
so keep the vents free of dust. With your plasma TV turned off and  
unplugged, brush the dust away from the vents with a damp cloth. Be  
careful not to drip any water into the vents. Do not attempt to clean dust  
from the inside of your plasma TV.  
Do not use abrasive or solvent cleaners because they can damage the finish  
on components.  
Do not allow any excessive water or moisture to come into contact with  
the surface of your plasma TV. If water or moisture gets inside your  
plasma TV, operating problems and electrical and shock hazards may  
result.  
Do not scratch or hit the cabinet with your fingers or any hard objects.  
Do not place articles made from rubber or PVC near the cabinet for any  
extended periods of time.  
38  
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Troubleshooting  
Avoiding image burn-in  
Displaying the same stationary image over an extended period of time,  
your viewing patterns. Do not show the same stationary image for more  
than 15% of your total TV viewing in any one week.  
Use the Image Move option in the on-screen display (OSD) menus to  
reduce the chance of image burn-in. For more information,see “Advanced”  
on page 33 and “Advanced” on page 36.  
Your warranty does NOT cover screen burn-in.  
Troubleshooting  
Use the following information to solve common problems.  
You cannot see a picture  
Make sure that the power cord is plugged into a grounded electrical outlet.  
Make sure that the main power switch and power button are turned on.  
Make sure that the selected input source is connected to a working input  
source.  
Press the Input button on the front of your plasma TV until you select the  
correct input source.  
If your plasma TV is connected to your computer in RGB mode, press any  
key on your keyboard to “wake” your computer.  
You see a distorted picture or hear unusual sound  
You may be getting interference from electrical appliances, cars,  
motorcycles, or fluorescent lights. Try moving your plasma TV to another  
location.  
The color is abnormal  
Make sure that the input source cable is connected securely and correctly  
to the back of your plasma TV.  
39  
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Chapter 4: Maintenance and Troubleshooting  
The picture has abnormal patterns  
Make sure that the input source cable is attached securely and correctly.  
Make sure that the video input source is within the range of your  
plasma TV. Compare the video input source’s specifications with your  
plasma TV specifications.  
The display image does not cover the entire screen  
If your are using RGB mode, make sure that Aspect Ratio in the OSD is  
set correctly.  
If you are using TV, AV1, AV2, or component with 480i input, use the WIDE  
button on the remote control to scroll through various screen modes.  
You can see a picture but you cannot hear sound  
Make sure that the volume is not turned down.  
Make sure that the sound is not muted.  
Make sure that your audio input source cables are connected securely and  
correctly.  
The monitor has pixels that are always dark  
Your plasma TV is manufactured using an extremely high level of precision  
technology. However, sometimes some pixels of your plasma TV may not  
display. Pixel defects within industry specifications are inherent to this  
type of product and do not constitute a defective product.  
An image remains on the screen even after you turn off your  
plasma TV  
A still image may have been displayed for an extended period of time  
causing burn-in. For more information about burn-in, see page 39.  
You see “noise” or “trash” on the screen  
When your plasma TV’s digital capabilities exceed a digital broadcast  
signal, the signal is up-converted (increased) to match your plasma TV’s  
display capabilities. Up-converting can cause noise or trash.  
Screen brightness is diminished  
Video display devices experience degradation of brightness over the life of  
the device. Normal brightness degradation is not covered by your warranty.  
40  
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Troubleshooting  
Telephone support  
If this troubleshooting information does not resolve your problem or if you  
have other questions relating to your plasma TV, call our Service Center at  
888-737-MyGW (6949).  
For more information about Gateway, visit www.gateway.com.  
41  
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Chapter 4: Maintenance and Troubleshooting  
42  
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Safety,  
Regulatory, and  
Legal Information A  
Regulatory compliance  
statements  
United States of America  
Federal Communications Commission (FCC)  
Unintentional emitter per FCC Part 15  
This device has been tested and found to comply with the limits for a  
Class B digital device, pursuant to Part 15 of the FCC rules. These limits  
are designed to provide reasonable protection against harmful  
interference in a residential installation.  
43  
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Safety, Regulatory, and Legal Information  
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and  
used in accordance with the instructions, may cause harmful interference to radio or television  
reception. However, there is no guarantee that interference will not occur in a particular  
installation. If this equipment does cause interference to radio and television reception, which can  
be determined by turning the equipment off and on, the user is encouraged to try to correct the  
interference by one or more of the following measures:  
Reorient or relocate the receiving antenna  
Increase the separation between the equipment and receiver  
Connect the equipment to an outlet on a different circuit from that to which the receiver is  
connected  
Consult the dealer or an experienced radio/TV technician for help.  
Compliance Accessories: The accessories associated with this equipment are: shielded video cable  
when an external monitor is connected. These accessories are required to be used in order to  
ensure compliance with FCC rules.  
FCC declaration of conformity  
Responsible party:  
Gateway Companies, Inc.  
610 Gateway Drive, North Sioux City, SD 57049  
(605) 232-2000 Fax: (605) 232-2023  
Product:  
GTW-P46M103 Plasma TV  
This device complies with Part 15 of the FCC Rules. Operation of this product is subject to the  
following two conditions: (1) this device may not cause harmful interference, and (2) this device  
must accept any interference received, including interference that may cause undesired operation.  
Caution  
Changes or modifications not expressly approved by  
Gateway could void the FCC compliance and negate your  
authority to operate the product.  
Canada  
Industry Canada (IC)  
Unintentional emitter per ICES-003  
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital  
apparatus as set out in the radio interference regulations of Industry Canada.  
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites  
applicables aux appareils numériques de Classe B prescrites dans le règlement sur le brouillage  
radioélectrique édicté par Industrie Canada.  
44  
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Regulatory compliance statements  
Laser safety statement  
All Gateway systems equipped with CD and DVD drives comply with the appropriate safety  
standards, including IEC 825. The laser devices in these components are classified as “Class 1 Laser  
Products” under a US Department of Health and Human Services (DHHS) Radiation Performance  
Standard. Should the unit ever need servicing, contact an authorized service location.  
Warning  
Use of controls or adjustments or performance of  
procedures other than those specified in this manual may  
result in hazardous radiation exposure. To prevent  
exposure to laser beams, do not try to open the enclosure  
of a CD or DVD drive.  
California Proposition 65 Warning  
Warning  
This product contains chemicals, including lead, known to  
the State of California to cause cancer and/or birth defects  
or reproductive harm.  
Television antenna connectors protection (for  
systems fitted with TV/cable TV tuner cards)  
External television antenna grounding  
If an outside antenna or cable system is to be connected to your Gateway PC, make sure that the  
antenna or cable system is electrically grounded to provide some protection against voltage surges  
and static charges.  
Article 810 of the National Electrical Code, ANSI/NFPSA 70, provides information with regard to  
proper grounding of the mast and supporting structure, grounding of the lead-in wire to an  
antenna discharge unit, size of grounding conductors, location of antenna discharge unit,  
connection to grounding electrodes, and requirements for the grounding electrode.  
Lightning protection  
For added protection of any Gateway product during a lightning storm or when it is left  
unattended or unused for long periods of time, unplug the product from the wall outlet and  
disconnect the antenna or cable system.  
45  
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Safety, Regulatory, and Legal Information  
Power lines  
Do not locate the antenna near overhead light or power circuits, or where it could fall into such  
power lines or circuits.  
Warning  
When installing or realigning an outside antenna system,  
extreme care should be taken to keep from touching such  
power lines or circuits. Contact with them could be fatal.  
7
6
5
4
3
1
2
Antenna and satellite grounding  
Reference Grounding component  
1
2
3
4
5
6
7
Electric service equipment  
Power service grounding electrode system (NEC Art 250, Part H)  
Ground clamps  
Grounding conductors (NEC Section 810-21)  
Antenna discharge unit (NEC Section 810-20)  
Ground clamp  
Antenna lead-in wire  
46  
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Notices  
Notices  
Copyright © 2003 Gateway, Inc.  
All Rights Reserved  
14303 Gateway Place  
Poway, CA 92064 USA  
All Rights Reserved  
This publication is protected by copyright and all rights are reserved. No part of it may be reproduced or  
transmitted by any means or in any form, without prior consent in writing from Gateway.  
The information in this manual has been carefully checked and is believed to be accurate. However, changes are  
made periodically. These changes are incorporated in newer publication editions. Gateway may improve and/or  
change products described in this publication at any time. Due to continuing system improvements, Gateway is  
not responsible for inaccurate information which may appear in this manual. For the latest product updates,  
consult the Gateway Web site at www.gateway.com. In no event will Gateway be liable for direct, indirect, special,  
exemplary, incidental, or consequential damages resulting from any defect or omission in this manual, even if  
advised of the possibility of such damages.  
In the interest of continued product development, Gateway reserves the right to make improvements in this  
manual and the products it describes at any time, without notices or obligation.  
Trademark Acknowledgments  
1-800-GATEWAY, ActiveCPR, ALR, AnyKey, black-and-white spot design, CrystalScan, Destination, DestiVu, EZ  
Pad, EZ Point, Field Mouse, Gateway 2000, Gateway Country, gateway.net, Gateway stylized logo, Perfect  
Scholar, Solo, TelePath, Vivitron, stylized “G” design, and “You’ve got a friend in the business” slogan are  
registered trademarks and black-and-white spotted box logo, GATEWAY, Gateway Astro, Gateway@Work,  
Gateway Connected touch pad, Gateway Connected music player, Gateway Cyber:)Ware, Gateway  
Education:)Ware, Gateway Flex Case, Gateway Gaming:)Ware, Gateway GoBack, Gateway Gold, Gateway  
Learning:)Ware, Gateway Magazine, Gateway Micro Server, Gateway Money:)Ware, Gateway Music:)Ware,  
Gateway Networking Solutions, Gateway Online Network (O.N.) solution, Gateway Photo:)Ware, Gateway  
Professional PCs, Gateway Profile, Gateway Solo, green stylized GATEWAY, green stylized Gateway logo,  
Gateway Teacher:)Ware, Gateway Video:)Ware, HelpSpot, InforManager, Just click it!, Learn@Gateway, Kids  
BackPack, SERVE-TO-ORDER, Server Watchdog, the Spotted G Gateway Logo and the Spotted G Logo,  
SpotShop, Spotshop.com, and Your:)Ware are trademarks of Gateway, Inc. Intel, Intel Inside logo, and Pentium  
are registered trademarks and MMX is a trademark of Intel Corporation. Microsoft, MS, MS-DOS, and Windows  
are trademarks or registered trademarks of Microsoft Corporation. All other product names mentioned herein are  
used for identification purposes only, and may be the trademarks or registered trademarks of their respective  
companies.  
47  
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Safety, Regulatory, and Legal Information  
48  
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Index  
computer 26  
A
DVD player 17  
off-air TV 25  
accessories 7  
adjust  
brightness 31, 34, 35  
power cord 8  
color 31, 34  
VCR 22  
contrast 31, 34, 35  
shape/size 32, 35  
video camera 22  
connections  
sound 32, 35  
antenna 13  
TV settings 31  
antenna connection 13  
audio in connection 13  
audio out connection 13  
audio in 13  
audio out 13  
back panel 12  
component video 13  
composite video 13  
DVI 12, 13  
B
back panel connections 12  
batteries 5  
DVI in 13  
RGB 12, 13  
burn-in 4, 39  
RGB in 13  
RS-232 13  
C
S-Video 13  
cable kits 7  
cable TV  
connecting coaxial (RF) 25  
channel up and down buttons 11  
cleaning 38  
DVD player  
connecting S-Video 18  
DVI connection 12, 13  
DVI in connection 13  
exterior 38  
screen 38  
closed captioning 32  
coaxial (RF) video 16  
connection 13  
component video 16  
connection 13  
composite video 16  
connection 13  
computer  
front controls 10  
HDTV decoder set-top box  
connecting component video 20  
connecting RGB video 21  
connecting 26  
connecting DVI video 26  
connecting RGB video 27  
connecting  
cable TV 25  
49  
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power cord 5  
connection 8  
I
image burn-in 4, 39  
Input button 11  
M
remote control 5  
main power  
RGB connection 12, 13  
RGB in connection 13  
RS-232 connection 13  
button 9  
turning on 9  
maintenance 37, 38  
Menu button 11, 30  
Menu left and right buttons 11, 30  
Menu up and down buttons 11, 30  
mounting kits 7  
S
screen width 32, 35  
Service Center 41  
safety precautions 3  
stand 7  
O
off-air TV  
connecting coaxial (RF) 25  
on-screen display  
see OSD  
stand mount kit 7  
support 41  
OSD 30  
brightness 31, 34, 35  
closed captioning 32  
contrast 31, 34, 35  
menu  
S-Video 16  
connection 13  
advanced 33, 36  
audio 32, 35  
display 32, 35  
info 33, 36  
troubleshooting 37, 39  
PIP&OSD 34  
setup 31  
connecting coaxial (RF) 24  
connecting composite video 23  
connecting S-Video 22  
video camera  
connecting composite video 23  
connecting S-Video 22  
video connections  
Video 35  
video 31  
Parental Guide 31  
PIP mode 34  
Saturation 31, 34  
screen width 32, 35  
types of 16  
video out connection 13  
volume up and down buttons 11  
P
parental controls 31  
PIP mode 34  
power  
W
main switch 9  
turning on 9  
wall 7  
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wall mount kit 7  
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MAN MON 46" PLASMA GDE R 4/03  
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