Gateway Flat Panel Television GTW L17M103 User Manual

Your Gateway 17" LCD TV  
user'sguide  
Troubleshooting  
Setting up  
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Turning on your LCD TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8  
Front controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
Using composite video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21  
Using the OSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28  
Cleaning and maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42  
Cleaning the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42  
Cleaning the exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42  
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43  
Telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44  
i
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A Safety, Regulatory, and Legal Information. . . . . . . . . . . . . . . . . . . . . . .45  
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51  
ii  
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Introducing  
Your Gateway  
LCD TV 1  
This chapter provides basic information about your  
Gateway LCD TV.  
Read this chapter to learn about:  
Features  
Warnings and safeguards  
Package contents  
Controls and connections  
1
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Chapter 1: Introducing Your Gateway LCD TV  
Features  
Your LCD TV features:  
Bright, flicker-free image  
Automatic detection and conversion of film content for correct display  
with minimal motion artifacts (noise)  
Accurate color processing  
Picture-in-picture (PIP)  
Multi-Scan support  
Selectable fixed/variable audio outputs  
Built-in internal amplifier and speakers  
Built-in Digital Visual Interface (DVI) to eliminate the need for  
digital-to-analog conversion  
1280 × 768 XGA support for computer input.  
2
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Important safeguards  
Important safeguards  
Warning  
Risk of electric shock - Do not open  
To reduce the risk of electric shock, do no remove the back  
cover. There are no user-serviceable parts inside.  
Removing the back cover voids the warranty.  
Have your LCD TV repaired by qualified service personnel  
only.  
Warnings and precautions  
Do not place your hands, face, or objects close to the ventilation openings  
of your LCD TV. The top of your LCD TV gets very hot from exhaust air  
that is released through the ventilation openings. Burns or personal  
injuries may occur if you are too close to the LCD TV. Damage may occur  
if you place any object near the top of your LCD TV.  
Disconnect all cables before moving your LCD TV. Moving your LCD TV  
with its cables attached may damage the cables and cause fire or electric  
shock danger.  
Do not expose your LCD TV to rain or moisture.  
Keep your LCD TV away from excessive dust, high temperatures, moisture,  
or direct sunlight.  
Use your LCD TV in a well-ventilated area and do not cover the ventilation  
openings.  
Do not modify your LCD TV or use an unshielded power cord or video  
input source cable, or you may experience excessive interference.  
Disconnect your LCD TV and unplug the power cord when the TV is not  
used for a long period of time.  
If the picture displayed is in any way abnormal, turn off your LCD TV, then  
disconnect it from the electrical outlet. Make sure that your video input  
source cable is connected correctly, then reconnect your LCD TV to the  
electrical outlet.  
Disconnect your LCD TV from the electrical outlet before cleaning or  
performing maintenance. Do not use liquid or aerosol cleaners. Use only  
a slightly damp cloth for cleaning.  
Do not place your LCD TV on an unstable cart, stand, or table. Your  
LCD TV may fall, causing serious damage.  
3
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Chapter 1: Introducing Your Gateway LCD TV  
Do not place your LCD TV on a bed, sofa, rug, or other similar surfaces.  
Never place your LCD TV near or over a radiator or heat source.  
Do not install your LCD TV in an enclosed area unless correct ventilation  
is provided.  
Your LCD TV should be operated from the type of power source indicated  
on the label. If the type of available power is unknown, consult your  
electrician or local power company.  
Your LCD TV is equipped with a 3-pin grounded plug. The plug will only  
fit into a grounded power outlet. This is a safety feature. If you cannot  
plug the power cord into the outlet, contact your electrician. Do not alter  
the plug because this will defeat the safety feature.  
Do not rest objects on the power cord and avoid placing the power cord  
near high traffic areas.  
Do not overload wall outlets and extension cords because this can result  
in a risk of fire or electric shock.  
Unplug your LCD TV and contact qualified service personnel if:  
The power cord or plug is damaged or frayed.  
Liquid has been spilled into your LCD TV.  
Your LCD TV has been exposed to water or moisture.  
Your LCD TV does not operate normally when the operating  
instructions are followed. Adjust only those controls that are covered  
by the operating instructions. Incorrect adjustment of other controls  
may result in damage which often requires extensive work by a  
qualified technician to restore your LCD TV to normal operation.  
Your LCD TV has been dropped or the cabinet has been damaged.  
4
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Package contents  
Package contents  
Along with your LCD TV, the packaging box contains the following items:  
Remote control  
Two AAA  
batteries  
CATV cable  
5
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Chapter 1: Introducing Your Gateway LCD TV  
Composite cable  
(AV cable)  
Power adapter  
Power cord  
TV antenna  
cable  
User guide  
6
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Accessories  
Accessories  
You can purchase these optional accessories for your LCD TV:  
Cable kits. Gateway cable kits consist of high-quality gold cables of various  
lengths, including:  
RCA composite video cable  
S-Video cable  
RCA audio cable  
VGA video cable  
DVI-D video cable  
Contact Gateway for these and other accessories.  
7
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Chapter 1: Introducing Your Gateway LCD TV  
Turning on your LCD TV  
To turn on your LCD TV:  
1 Push the two release tabs and remove the cable guard from the rear of your  
LCD TV.  
2 Connect the power adapter to the DC power connector on the back of your  
LCD TV.  
3 Replace the cable guard.  
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Turning on your LCD TV  
4 Plug the power cord into the power adapter, then plug other end of the  
power adapter into a correctly grounded electrical outlet or surge protector.  
5 Press the power button on the front of your LCD TV. The Status LED on  
the front turns green.  
Warning  
For added protection during a lightning storm or when it  
is left unattended or unused for long periods of time,  
unplug your LCD TV from the wall outlet and disconnect  
the antenna or cable system.  
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Chapter 1: Introducing Your Gateway LCD TV  
Front controls  
Headphone Jack  
Mute  
Exit  
Power  
RemoteControl  
Sensor  
Channel  
– and +  
Volume  
and  
Input  
Menu  
10  
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Front controls  
Button  
Description  
Headphone jack  
Remote control sensor  
Menu  
Connects headphones.  
Receives signals from the remote control. Do not block.  
Mute/Exit  
Mutes the volume.  
OSD active: Exits the OSD.  
Volume  
and  
Increases or decreases the volume.  
OSD active: Selects OSD menus and menu options. For more  
information, see “Using the OSD” on page 28.  
Channel – and +  
Changes the channel.  
OSD active: Adjusts OSD options. For more information, see “Using  
the OSD” on page 28.  
Input  
Switches between available video input sources.  
Power  
Turns your LCD TV on and off. When you turn your LCD TV on or  
off, wait three seconds before pressing this button again.  
11  
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Chapter 1: Introducing Your Gateway LCD TV  
Back panel connections  
Audio and Video  
Connections  
Power, RGB, and DVI  
Connections  
Connector  
Description  
Power, RGB, and DVI connections  
Audio and video connections  
See “Power, RGB, and DVI connections” on page 13.  
See “Audio and video connections” on page 14.  
12  
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Back panel connections  
Power, RGB, and DVI connections  
You must remove the cable guard to access these connections. For more  
information, see “Turning on your LCD TV” on page 8.  
DC Power  
Analog In (RGB)  
PC Audio In  
Digital In (DVI)  
Connector  
Description  
Connects to the power adapter.  
DC Power  
Digital In (DVI)  
Analog In (RGB)  
PC Audio In  
Connects to a DVI video device, such as a computer or set-top box.  
Connects to an RGB video device, such as a computer or set-top box.  
Connects to your computer’s audio out jack.  
13  
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Chapter 1: Introducing Your Gateway LCD TV  
Audio and video connections  
You must remove the video connection panel to access these connections.  
TV In  
S-Video  
Video In (Video1)  
Audio In L (Video1)  
Audio In R (Video1)  
Video In (Video2)  
Audio In L (Video2)  
Audio In R (Video2)  
TV Audio Out  
TV Video Out  
Connector  
TV In  
Description  
Connects to a VHF/UHF antenna or cable TV.  
S-Video  
Connects to an S-Video device, such as a satellite dish receiver or digital  
cable box.  
Video In  
Connects to a composite audio/video device, such as a VCR.  
Connects to a composite audio/video device, such as a VCR.  
Connects to a composite audio/video device, such as a VCR.  
Connects to an audio device, such as a receiver.  
Audio In L  
Audio In R  
TV Audio Out  
TV Video Out  
Connects to a video device, such as a VCR.  
14  
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Remote control  
Remote control  
Button  
Function  
POWER. Turns the LCD TV on and off.  
AUDIO SOURCE. Selects the audio source  
when PIP mode is active.  
INFO. Shows the current status of your  
LCD TV, such as the video input source, audio  
status, and channel number.  
SLEEP. Turns on the sleep timer.  
PC. Selects analog or digital PC mode.  
PIP. Turns PIP (picture-in-picture) mode on and  
off.  
Only available in PC mode.  
TV. Selects TV input.  
VIDEO. Selects the component connected to  
S-Video, Video1, or Video2 as the input source.  
Channel + and –. Changes the channel and  
adjusts OSD options.  
VOL  
and . Increases or decreases the  
volume, selects OSD menus and menu options.  
MENU. Opens the OSD and OSD menus. For  
more information, see “Using the OSD” on  
page 28.  
15  
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Chapter 1: Introducing Your Gateway LCD TV  
Button  
Function  
EXIT. Exits the OSD.  
Aspect. Cycles through standard and  
widescreen viewing modes.  
MUTE. Turns the sound on and off.  
Number button pad. Selects a channel or  
enters a password.  
LAST CHANNEL. Recalls the previously  
viewed channel.  
100. Enters channel numbers greater than 100.  
16  
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Remote control  
Inserting batteries  
To install batteries:  
Insert two AAA batteries into the remote control. Make sure that you match  
the + and on the batteries with the + and symbols inside the battery  
compartment.  
17  
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Chapter 1: Introducing Your Gateway LCD TV  
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Connecting  
Components  
2
Read this chapter to learn how to connect:  
DVD players  
VCRs  
Off-air TV and cable TV  
Computers  
Warning  
Before connecting any external  
components, unplug your LCD TV. To restart  
your LCD TV, see “Turning on your LCD TV”  
on page 8.  
19  
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Chapter 2: Connecting Components  
Understanding video connections  
Your LCD TV has three types of standard video connections. You should use  
the best connection available to get the best display. For example, connect the  
DVD player to your LCD TV using S-Video instead of composite video.  
Connection Cable and Connector  
Quality  
Description  
Basic  
Coaxial (RF). The video and audio signals  
are both carried in one cable (the other two  
connection types only handle video, and  
require separate connections for sound).  
Coaxial is the only way to connect an  
antenna to your LCD TV.  
Good  
Composite. The video signal is carried  
through a single “pin.” This connection  
method is the one that is most commonly  
found on devices.  
Better  
S-Video. The video signal is split into two  
signals, black-and-white and color. Text  
displayed on-screen through this connection  
will be noticeably sharper then composite or  
coaxial (RF).  
20  
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Connecting components  
Using composite video  
Use composite video to connect components such as a DVD player, set top box,  
VCR, or video camera using either Video1 or Video2 connections. For more  
information, see “Audio and video connections” on page 14.  
To connect a component using composite video:  
or  
or  
or  
1 Connect the yellow video jack on the back of the component to the yellow  
video jack on the back of your LCD TV.  
2 Connect the red (R) and white (L) audio jacks on the back of the  
component to the R and L audio jacks on the back of your LCD TV.  
3 Press the VIDEO button on the remote control repeatedly to select Video1.  
21  
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Chapter 2: Connecting Components  
Using S-Video  
Use S-Video to connect components such as a DVD player, set top box, VCR,  
or video camera. For more information, see “Audio and video connections” on  
page 14.  
To connect a component using S-Video:  
or  
or  
or  
1 Connect the S-Video jack on the back of the component to the S-Video  
jack on the back of your LCD TV.  
2 Connect the red (R) and white (L) audio jacks on the back of the  
component to the R and L audio jacks on the back of your LCD TV.  
3 Press the VIDEO button on the remote control repeatedly to select S-Video.  
22  
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Connecting components  
Using coaxial (RF) audio and video  
Use coaxial video to connect components such as a cable box, VCR, or antenna.  
To connect a component using coaxial (RF) audio and video:  
or  
or  
1 Connect the coaxial (RF) connector from the component to the TV In  
connector on the back of your LCD TV.  
2 Press the TV button on the remote control and select a TV channel.  
cable TV cable to the ANT connector on the back of your VCR.  
Warning  
If an outdoor antenna or cable system is connected to your  
LCD TV, make sure that the antenna or cable system is  
correctly grounded. For more information, see “Television  
antenna connectors protection (for systems fitted with  
TV/cable TV tuner cards)” on page 47.  
23  
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Chapter 2: Connecting Components  
Connecting a computer  
Using DVI video  
To connect your computer using DVI video:  
1 Connect the DVI connector on your computer to the Digital-In (DVI)  
connector on the back of your LCD TV.  
2 Connect the Audio Out jack on your computer to the PC Audio In jack on  
the back of your LCD TV.  
3 Press the PC button on the remote control repeatedly to select DIGITAL.  
24  
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Connecting a computer  
Using RGB video  
To connect your computer using RGB video:  
1 Connect the 15-pin Analog-In (RGB) connector on your computer to the  
RGB In connector on the back of your LCD TV.  
2 Connect the Audio Out jack on your computer to the PC Audio In jack on  
the back of your LCD TV.  
3 Press the PC button on the remote control repeatedly to select ANALOG.  
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Chapter 2: Connecting Components  
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Adjusting Your  
LCD TV Settings  
3
Read this chapter to learn how to adjust your LCD TV  
settings from the on-screen display (OSD).  
27  
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Chapter 3: Adjusting Your LCD TV Settings  
Using the OSD  
Your LCD TV features an on-screen display (OSD) that lets you adjust and save  
contrast, brightness, and other settings. Your LCD TV saves changes you make  
to the settings, even if you turn off the TV.  
To adjust settings from the OSD:  
1 Press the MENU button on the remote control or the front of your LCD TV.  
The OSD opens.  
2 Press the Volume  
or  
button on the remote control or the front of your  
LCD TV to select an OSD menu.  
3 Press the MENU button on the remote control or the front of your LCD TV  
to open the menu you want.  
4 Press the Channel + or button on the remote control or the front of your  
LCD TV to select a menu option.  
5 Press the Volume  
or  
button on the remote control or the front of your  
LCD TV to adjust the option setting.  
to exit the OSD.  
If you are using TV, S-Video, Video1, or Video2 for your video source, go to  
“OSD menus and options (TV, S-Video, Video1, and Video2 mode)” on page 29.  
If you are using DVI or RGB for your video source, go to “OSD menus and  
options (DVI and RGB video mode)” on page 31.  
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Using the OSD  
OSD menus and options  
(TV, S-Video, Video1, and Video2 mode)  
You can use these OSD menus and options to adjust various settings for your  
LCD TV.  
OSD Menu  
Description  
Brightness. Adjusts the brightness of the  
picture.  
Image  
TV  
You may need to readjust brightness after the  
LCD TV warms up.  
Image  
Tint. Adjusts the color of flesh tones.  
Contrast. Adjusts the contrast of the picture.  
CH CH  
SCAN  
EDIT  
Sharpness. Adjusts the amount of detail  
enhancement.  
Ch Scan. When this option is selected, your  
LCD TV adds all channels that have a signal to  
the channel list.  
Only available in TV mode.  
Ch Edit. Adds the channel to the channel list.  
Delete removes the channel from the channel  
list.  
Only available in TV mode.  
Reset. Resets picture settings to the factory  
default.  
Volume. Adjusts the volume level.  
Treble. Adjusts the treble.  
Bass. Adjusts the bass.  
Sound  
TV  
Balance. Adjusts the balance level between the  
speakers.  
Sound  
Image  
Image  
Mute. Mutes the volume.  
TREBLE  
BASS  
BALANCE  
MODE  
Mode. Changes the sound output. Switch  
between Mono, Stereo, or Sap (Second Audio  
Program) for audio simulcasts. The TV program  
must support the output option.  
Basic Setting  
Only available in TV mode.  
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Chapter 3: Adjusting Your LCD TV Settings  
OSD Menu  
Other  
Description  
Tuner Source. Sets the source for the tuner.  
Select Cable for cable, or Air for an antenna.  
TV  
Closed Caption. Activates and selects the  
closed captioning option.  
Image Sound  
Other  
For more information, see “Using parental  
controls” on page 34.  
A1_  
TV  
Password. Changes the password for the  
parental control screens. You need the remote  
control to use this option. For more information,  
see “Setting a password” on page 38.  
Other Setting  
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Using the OSD  
OSD menus and options  
(DVI and RGB video mode)  
Auto Adjust. Automatically adjusts the settings  
for the video input source.  
Basic  
PC  
1920 X 1080  
60Hz  
PIP  
Brightness. Adjusts the brightness of the  
picture.  
Basic  
Color Sound Other  
You may need to readjust brightness after the  
LCD TV warms up.  
AUTO  
Contrast. Adjusts the contrast of the picture.  
Phase. Removes any horizontal distortion and  
clears or sharpens the displayed characters.  
Basic Setting  
Clock. Removes any vertical distortion and  
clears or sharpens the displayed characters.  
H-Position. Adjusts the horizontal screen  
position.  
V-Position. Adjusts the vertical screen position.  
Color. Adjusts the color to a preset mode. You  
can also customize the red, green and blue  
separately.  
Color  
PC  
1920 X 1080  
60Hz  
PIP  
Color  
Basic  
Sound Other  
G
B
B
R
G
K
R
G
R
B
Adjust the Color  
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Chapter 3: Adjusting Your LCD TV Settings  
Volume. Adjusts the volume level.  
Treble. Adjusts the treble.  
Bass. Adjusts the bass.  
Sound  
PC  
1920 X 1080  
60Hz  
PIP  
Balance. Adjusts the balance level between the  
speakers.  
Sound  
Basic Color  
Other  
PC  
PIP  
Mute. Mutes the volume.  
TREBLE  
BASS  
BALANCE  
PC/PIP. Changes the sound output. Switch  
between PC or PIP.  
Sound  
Only available when PIP mode is active.  
Language. Changes the language of the OSD  
menu.  
Other  
OSD H-Position. Adjusts the horizontal position  
of the OSD within the display image.  
PC  
1920 X 1080  
60Hz  
PIP  
OSD V-Position. Adjusts the vertical position of  
the OSD within the display image.  
Graph/Text. Adjusts the amount of detail  
enhancement and clears or sharpens the  
displayed characters.  
Expand. Adjusts the screen width.  
WXGA/XGA. Sets the video input source.  
Reset. Resets picture settings to the factory  
default.  
When PIP is turned on, you can display two  
pictures at one time. The picture on the full  
screen is the computer display. The picture in the  
window is the sub-picture.  
PIP  
PC  
1920 X 1080  
60Hz  
PIP mode only works when the picture displayed  
on the full screen comes from the DVI or RGB  
video input.  
PIP  
Basic Color Sound Other  
The sub-picture video input source can be set to  
the TV, S-Video, Video1, or Video2.  
PIP Setting  
Image On/Off. Turns PIP off and on.  
PIP Size. Sets the size of the PIP window.  
H-Position. Moves the sub-picture left or right.  
V-Position. Moves the sub-picture up or down.  
PIP Source. Changes the video input source of  
the sub-picture when PIP is turned on.  
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Using the OSD  
Setting the sleep timer  
The sleep timer lets you set a time delay to turn off your LCD TV automatically.  
To set the sleep timer using the remote control:  
1 Press the SLEEP button on the remote control. The sleep timer appears in  
the bottom left corner of your screen.  
2 Press the SLEEP button one or more times to select the time you want.  
To turn off the sleep timer using the remote control:  
Press the SLEEP button repeatedly until OFF Timer _ _ Min appears.  
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Chapter 3: Adjusting Your LCD TV Settings  
Using parental controls  
The parental controls feature prevents viewers from watching programs that  
are not age-appropriate, such as programs containing violence or adult  
language.  
To set the parental controls:  
1 Press the MENU button on remote control to open the OSD.  
2 Press the Volume  
and  
buttons on the remote control to select Other,  
then press the MENU button on the remote control to open the Other menu.  
TV  
Image Sound  
Other  
A1_  
TV  
Other Setting  
3 Press the Volume  
and  
buttons to select the Parental Control sub-menu.  
Enter Password  
< Input 4 Digit>  
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Using the OSD  
4 Use the number pad to enter your password when prompted. If you have  
not set a password, enter 0000. For more information about setting a  
password, see “Setting a password” on page 38.  
TV  
Image Sound  
Other  
A1_  
TV  
Parental Control  
MPAA  
-
TV Guidelines  
+
5 Press the Channel button to select the MPAA sub-menu.  
MPAA  
G
[_____]  
[_____]  
[_____]  
[_____]  
[_____]  
PG  
PG-13  
NC-17  
X
EXIT:EXIT  
SELECT:MENU  
On this menu you can select the following MPAA movie ratings:  
G (general audience)  
PG (parental guidance suggested)  
PG-13 (recommended for children 13 years of age and older)  
R (mature audience)  
NC-17 (no one under 17 years of age)  
X (no one under 17 years of age)  
35  
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Chapter 3: Adjusting Your LCD TV Settings  
6 Press the Channel + or buttons to select each rating, and press MENU to  
set the rating to BLOCKED. Press the MENU button again to unblock the  
rating.  
7 Press EXIT to return to the Parental Controls menu.  
8 Press the Channel + button to select the TV Guidelines sub-menu.  
TV Guidelines  
TV-Y  
[_____]  
[_____]  
[_____]  
[_____]  
[_____]  
[_____]  
TV-Y7  
TV-G  
TV-PG  
TV-14  
TV-MA  
BLOCK CONTENT>>  
EXIT:EXIT  
SELECT:MENU  
On this menu, you can block the following TV ratings:  
Y (all children)  
Y7 (older children)  
G (general audience)  
PG (guidance suggested)  
14 (strongly cautioned)  
MA (mature audience)  
You can also select BLOCK CONTENT to customize TV ratings for the  
following content:  
FV (fantasy violence)  
D (sexual dialog)  
L (adult language)  
S (sexual situations)  
V (violence)  
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Using the OSD  
9 Press the Channel + or buttons to select each rating, press MENU to set  
the total rating to BLOCKED, then press EXIT to return to the Parental  
Control menu.  
- OR -  
Select BLOCK CONTENT to customize the rating, and press MENU.  
BLOCK CONTENT  
Y
FV  
Y7  
G
D
D
L
L
L
S
S
S
PG  
14  
V
V
V
MA  
EXIT:EXIT  
SELECT:MENU  
10 Press the Channel + , and Volume  
and  
buttons to select each rating,  
then press MENU to set the rating to BLOCKED. Press the MENU button again  
to unblock the rating.  
11 Press EXIT twice to return to the Parental Control menu.  
37  
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Chapter 3: Adjusting Your LCD TV Settings  
Setting a password  
You control access to the parental controls with a password. The default  
password is 0000. You can change the password to any four-digit number.  
To change the security password:  
1 Press the MENU button on remote control to open the OSD.  
2 Press the Volume  
and  
buttons on the remote control to select Other,  
then press the MENU button on the remote control to open the Other menu.  
TV  
Image Sound  
Other  
A1_  
TV  
Other Setting  
3 Press the Volume  
and  
buttons to select the Parental Control sub-menu.  
Enter Password  
< Input 4 Digit>  
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Using the OSD  
4 Use the number pad to enter your password when prompted. If you have  
not set a password, enter 0000.  
TV  
Image Sound  
Other  
A1_  
TV  
Parental Control  
MPAA  
-
TV Guidelines  
+
5 Press the Volume  
button to select the Password sub-menu.  
TV  
Image Sound  
Other  
A1_  
TV  
Password  
Change  
+
A1_  
6 Press the Channel + button to select Change, then use the number button  
pad to enter a new four-digit password when prompted.  
Change Password  
< Input 4 Digit>  
39  
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Chapter 3: Adjusting Your LCD TV Settings  
Resetting your customized password  
If you forget your password there is a way to reset it.  
To reset the security password:  
1 Turn on the LCD TV.  
2 Press the TV button on the remote control.  
3 Press and hold the Volume  
and  
buttons on the remote control or  
the front of your LCD TV for three (3) seconds. The Password Clear message  
box opens.  
The password is reset to 0000.  
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Maintenance and  
Troubleshooting  
4
Read this chapter to learn how to maintain and  
troubleshoot your LCD TV.  
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Chapter 4: Maintenance and Troubleshooting  
Cleaning and maintenance  
Cleaning the screen  
Do not use substances such as glass cleaners, solvents, and thinners.  
The screen of your LCD TV has been specially treated. Wipe the surface  
gently using only a cleaning cloth or a soft, lint-free cloth.  
If the surface is particular dirty, use a soft cloth and water to clean the  
screen. Squirt a little water on the cloth (never directly on the screen), then  
wipe the screen with the cloth.  
Warning  
The screen of your LCD TV is made of specially coated  
glass and can be scratched or damaged by abrasive or  
ammonia-based window cleaners.  
Scratches on the bezel or glass are not covered by your  
warranty.  
Do not scratch or hit the surface of the screen with your fingers or any  
hard objects.  
Cleaning the exterior  
Your LCD TV is cooled by air circulated through the vents on the case, so  
keep the vents free of dust. With your LCD TV turned off and unplugged,  
brush the dust away from the vents with a damp cloth. Be careful not to  
drip any water into the vents. Do not attempt to clean dust from the inside  
of your LCD TV.  
Do not use abrasive or solvent cleaners because they can damage the finish  
on components.  
Do not allow any excessive water or moisture to come into contact with  
the surface of your LCD TV. If water or moisture gets inside your LCD TV,  
operating problems and electrical and shock hazards may result.  
Do not scratch or hit the cabinet with your fingers or any hard objects.  
Do not place articles made from rubber or PVC near the cabinet for any  
extended periods of time.  
42  
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Troubleshooting  
Troubleshooting  
Use the following information to solve common problems.  
You cannot see a picture  
Make sure that the power cord is plugged into a grounded electrical outlet.  
Make sure that the power button is turned on.  
Make sure that the selected input source is connected to a working input  
source.  
Press the INPUT button on the front of your LCD TV until you select the  
correct input source.  
If your LCD TV is connected to your computer in RGB or DVI mode, press  
any key on your keyboard to “wake” your computer.  
You see a distorted picture or hear unusual sound  
You may be getting interference from electrical appliances, cars,  
motorcycles, or fluorescent lights. Try moving your LCD TV to another  
location.  
The color is abnormal  
Make sure that the input source cable is connected securely and correctly  
to the back of your LCD TV.  
The picture has abnormal patterns  
Make sure that the input source cable is attached securely and correctly.  
Make sure that the video input source is within the range of your LCD TV.  
Compare the video input source’s specifications with your LCD TV  
specifications.  
The display image does not cover the entire screen  
If you are using RGB or DVI mode, make sure that Aspect Ratio in the OSD  
is set correctly.  
If you are using TV, S-Video, Video1, or Video2 mode, use the Aspect button  
on the remote control to scroll through various screen modes.  
43  
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Chapter 4: Maintenance and Troubleshooting  
You can see a picture but you cannot hear sound  
Make sure that the volume is not turned down.  
Make sure that the sound is not muted.  
Make sure that your audio input source cables are connected securely and  
correctly.  
The monitor has pixels that are always dark  
Your LCD TV is manufactured using an extremely high level of precision  
technology. However, sometimes some pixels of your LCD TV may not  
display. Pixel defects within industry specifications are inherent to this  
type of product and do not constitute a defective product.  
You see “noise” or “trash” on the screen  
When your LCD TV’s digital capabilities exceed a digital broadcast signal,  
the signal is up-converted (increased) to match your LCD TV’s display  
capabilities. Up-converting can cause noise or trash.  
Screen brightness is diminished  
Video display devices experience degradation of brightness over the life of  
the device. Normal brightness degradation is not covered by your warranty.  
Telephone support  
If this troubleshooting information does not resolve your problem or if you  
have other questions relating to your LCD TV, call our Service Center at  
888-737-MyGW (6949).  
For more information about Gateway, visit www.gateway.com.  
44  
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Safety,  
Regulatory, and  
Legal Information A  
Regulatory compliance  
statements  
United States of America  
Federal Communications Commission (FCC)  
Unintentional emitter per FCC Part 15  
This device has been tested and found to comply with the limits for a  
Class B digital device, pursuant to Part 15 of the FCC rules. These limits  
are designed to provide reasonable protection against harmful  
interference in a residential installation.  
45  
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Safety, Regulatory, and Legal Information  
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and  
used in accordance with the instructions, may cause harmful interference to radio or television  
reception. However, there is no guarantee that interference will not occur in a particular  
installation. If this equipment does cause interference to radio and television reception, which can  
be determined by turning the equipment off and on, the user is encouraged to try to correct the  
interference by one or more of the following measures:  
Reorient or relocate the receiving antenna  
Increase the separation between the equipment and receiver  
Connect the equipment to an outlet on a different circuit from that to which the receiver is  
connected  
Consult the dealer or an experienced radio/TV technician for help.  
Compliance Accessories: The accessories associated with this equipment are: shielded video cable  
when an external monitor is connected. These accessories are required to be used in order to  
ensure compliance with FCC rules.  
FCC declaration of conformity  
Responsible party:  
Gateway Companies, Inc.  
610 Gateway Drive, North Sioux City, SD 57049  
(605) 232-2000 Fax: (605) 232-2023  
Product:  
GTW-L17M103 LCD TV  
This device complies with Part 15 of the FCC Rules. Operation of this product is subject to the  
following two conditions: (1) this device may not cause harmful interference, and (2) this device  
must accept any interference received, including interference that may cause undesired operation.  
Caution  
Changes or modifications not expressly approved by  
Gateway could void the FCC compliance and negate your  
authority to operate the product.  
Canada  
Industry Canada (IC)  
Unintentional emitter per ICES-003  
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital  
apparatus as set out in the radio interference regulations of Industry Canada.  
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites  
applicables aux appareils numériques de Classe B prescrites dans le règlement sur le brouillage  
radioélectrique édicté par Industrie Canada.  
46  
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Regulatory compliance statements  
Laser safety statement  
All Gateway systems equipped with CD and DVD drives comply with the appropriate safety  
standards, including IEC 825. The laser devices in these components are classified as “Class 1 Laser  
Products” under a US Department of Health and Human Services (DHHS) Radiation Performance  
Standard. Should the unit ever need servicing, contact an authorized service location.  
Warning  
Use of controls or adjustments or performance of  
procedures other than those specified in this manual may  
result in hazardous radiation exposure. To prevent  
exposure to laser beams, do not try to open the enclosure  
of a CD or DVD drive.  
California Proposition 65 Warning  
Warning  
This product contains chemicals, including lead, known to  
the State of California to cause cancer and/or birth defects  
or reproductive harm.  
Television antenna connectors protection (for  
systems fitted with TV/cable TV tuner cards)  
External television antenna grounding  
If an outside antenna or cable system is to be connected to your Gateway PC, make sure that the  
antenna or cable system is electrically grounded to provide some protection against voltage surges  
and static charges.  
Article 810 of the National Electrical Code, ANSI/NFPSA 70, provides information with regard to  
proper grounding of the mast and supporting structure, grounding of the lead-in wire to an  
antenna discharge unit, size of grounding conductors, location of antenna discharge unit,  
connection to grounding electrodes, and requirements for the grounding electrode.  
Lightning protection  
For added protection of any Gateway product during a lightning storm or when it is left  
unattended or unused for long periods of time, unplug the product from the wall outlet and  
disconnect the antenna or cable system.  
47  
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Safety, Regulatory, and Legal Information  
Power lines  
Do not locate the antenna near overhead light or power circuits, or where it could fall into such  
power lines or circuits.  
Warning  
When installing or realigning an outside antenna system,  
extreme care should be taken to keep from touching such  
power lines or circuits. Contact with them could be fatal.  
7
6
5
4
3
1
2
Antenna and satellite grounding  
Reference Grounding component  
1
2
3
4
5
6
7
Electric service equipment  
Power service grounding electrode system (NEC Art 250, Part H)  
Ground clamps  
Grounding conductors (NEC Section 810-21)  
Antenna discharge unit (NEC Section 810-20)  
Ground clamp  
Antenna lead-in wire  
48  
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Notices  
Notices  
Copyright © 2003 Gateway, Inc.  
All Rights Reserved  
14303 Gateway Place  
Poway, CA 92064 USA  
All Rights Reserved  
This publication is protected by copyright and all rights are reserved. No part of it may be reproduced or  
transmitted by any means or in any form, without prior consent in writing from Gateway.  
The information in this manual has been carefully checked and is believed to be accurate. However, changes are  
made periodically. These changes are incorporated in newer publication editions. Gateway may improve and/or  
change products described in this publication at any time. Due to continuing system improvements, Gateway is  
not responsible for inaccurate information which may appear in this manual. For the latest product updates,  
consult the Gateway Web site at www.gateway.com. In no event will Gateway be liable for direct, indirect, special,  
exemplary, incidental, or consequential damages resulting from any defect or omission in this manual, even if  
advised of the possibility of such damages.  
In the interest of continued product development, Gateway reserves the right to make improvements in this  
manual and the products it describes at any time, without notices or obligation.  
Trademark Acknowledgments  
1-800-GATEWAY, ActiveCPR, ALR, AnyKey, black-and-white spot design, CrystalScan, Destination, DestiVu, EZ  
Pad, EZ Point, Field Mouse, Gateway 2000, Gateway Country, gateway.net, Gateway stylized logo, Perfect  
Scholar, Solo, TelePath, Vivitron, stylized “G” design, and “You’ve got a friend in the business” slogan are  
registered trademarks and black-and-white spotted box logo, GATEWAY, Gateway Astro, Gateway@Work,  
Gateway Connected touch pad, Gateway Connected music player, Gateway Cyber:)Ware, Gateway  
Education:)Ware, Gateway Flex Case, Gateway Gaming:)Ware, Gateway GoBack, Gateway Gold, Gateway  
Learning:)Ware, Gateway Magazine, Gateway Micro Server, Gateway Money:)Ware, Gateway Music:)Ware,  
Gateway Networking Solutions, Gateway Online Network (O.N.) solution, Gateway Photo:)Ware, Gateway  
Professional PCs, Gateway Profile, Gateway Solo, green stylized GATEWAY, green stylized Gateway logo,  
Gateway Teacher:)Ware, Gateway Video:)Ware, HelpSpot, InforManager, Just click it!, Learn@Gateway, Kids  
BackPack, SERVE-TO-ORDER, Server Watchdog, the Spotted G Gateway Logo and the Spotted G Logo,  
SpotShop, Spotshop.com, and Your:)Ware are trademarks of Gateway, Inc. Intel, Intel Inside logo, and Pentium  
are registered trademarks and MMX is a trademark of Intel Corporation. Microsoft, MS, MS-DOS, and Windows  
are trademarks or registered trademarks of Microsoft Corporation. All other product names mentioned herein are  
used for identification purposes only, and may be the trademarks or registered trademarks of their respective  
companies.  
49  
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Safety, Regulatory, and Legal Information  
50  
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Index  
composite video 20  
connecting 21  
connection 14  
computer  
connecting 24  
connecting DVI video 24  
connecting  
A
accessories 7  
adjust  
brightness 29, 31  
color 31  
contrast 29, 31  
screen width 32  
sound 29, 32  
TV settings 29  
antenna 23  
cable TV 23  
antenna  
computer 24  
connecting 23  
connection 14  
power cord 8  
VCR 21, 22, 23  
video camera 21, 22  
connections  
audio in connection 14  
audio out connection 14  
antenna 14  
B
audio 14  
back panel connections 12  
Basic menu 31  
batteries 5  
audio in 14  
back panel 12  
cable TV 14  
installing 17  
brightness 29, 31  
composite video 14  
DC power 13  
DVI 12, 13  
C
cable kits 7  
cable TV  
DVI in 13  
connecting 23  
connection 14  
CATV cable 5  
channel up and down buttons 11, 28  
cleaning 42  
PC audio in 13  
RGB 12, 13  
RGB in 13  
S-Video 14  
TV in 14  
exterior 42  
video 14  
screen 42  
contrast 29, 31  
closed captioning 30  
coaxial (RF) video 20  
connecting 23  
connection 14  
color 31  
Color menu 31  
composite cable 6  
DC power 13  
DVD player  
connecting 21, 22  
DVI connection 12, 13  
DVI in connection 13  
51  
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PIP menu 32  
PIP mode 32  
power adapter 6  
power cord 6  
connection 8  
F
features 2  
front controls 10  
H
headphone jack 11  
I
remote control 5  
buttons 15  
Image menu 29  
input button 11  
sensor 11  
M
RGB connection 12, 13  
RGB in connection 13  
maintenance 41, 42  
menu button 11, 28  
mute/exit button 11  
O
screen width 32  
Service Center 44  
on-screen display  
see OSD  
OSD 28  
safety precautions 3  
sleep timer 33  
setting 33  
brightness 29, 31  
closed captioning 30  
Color menu 31  
contrast 29, 31  
Image menu 29  
Main menu 31  
Other menu 30, 32  
parental controls 30  
password 30  
turn off 33  
sound 29, 32  
Sound menu 29, 32  
support 44  
S-Video 20  
connecting 22  
connection 14  
PIP menu 32  
PIP mode 32  
troubleshooting 41, 43  
TV antenna cable 6  
TV in connection 14  
TV settings 29  
screen width 32  
Sound menu 29, 32  
Other menu 30, 32  
P
parental controls 30  
setting 34  
connecting 21, 22, 23  
video camera  
connecting 21, 22  
video connections 14  
types of 20  
password 30, 35, 39  
changing 38, 40  
resetting 40  
setting 38  
PC audio in connection 13  
volume left and right buttons 11, 28, 40  
52  
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MAN MON 17" LCD TV GDE R0 6/03  
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