Fellowes Paper Shredder DM17Ci User Manual

Usefull Phone Numbers  
DM17Ci  
DM17Ci  
Help Line  
Europe  
00-800-1810-1810  
+1-800-234-1185  
+1-800-955-0959  
Australia  
+1-800-33-11-77  
+1-800-665-4339  
Mexico  
Canada  
United States  
Fellowes  
Australia  
Benelux  
Canada  
+61-3-8336-9700  
+31-(0)-76-523-2090  
+1-905-475-6320  
Japan  
+81-(0)-3-5496-2401  
+82-(0)-2-3462-2844  
+60-(0)-35122-1231  
+48-(22)-771-47-40  
+65-6221-3811  
Korea  
Malaysia  
Polska  
Deutschland  
Espana  
+49-(0)-5131-49770  
+34-91-748-05-01  
+33-(0)-1-30-06-86-80  
+39-071-730041  
Singapore  
United Kingdom  
United States  
France  
+44-(0)-1302-836836  
+1-630-893-1600  
Italia  
Please read these instructions before use.  
Do not discard: keep for future reference.  
1789 Norwood Avenue, Itasca, Illinois 60143-1095 • USA • 630-893-1600  
felllloowweess..ccoom  
Australia  
Benelux  
Canada  
China  
Deutscchland  
España  
France  
Italia  
Japan  
Korea  
Polska  
Singaapore  
United Kiingdom  
Unitedd States  
felllloowwess..com  
2008 Fellowes, Inc. Part No. 402528  
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G.  
H.  
ENGLISH  
17  
Model DM17Ci  
D
M
A.  
17  
C
i
KEY  
®
A. SafeSense
 
Technology  
B. Paper entry  
F.
C
asters  
G. Disconnect power switch  
H. SafeSense
 
override switch  
I. Power
 
controls  
J. Overheat (red)  
K. Bin open (red)  
L. Bin full (red)  
P.
A
uto correcting button (blue)  
Q. Reverse  
R. On/off (blue)  
S. Forward  
B.  
C.  
®
C. See safety instructions  
D. CD/Card flap  
E. Pullout bin  
M. Remove paper (red)  
®
N. SafeSense
 
indicator (yellow)  
O. Sheet capacity indicator  
AU  
U
T
O
D.  
E.  
CAPABILITIES  
Will shred: Paper, credit cards, CD/DVD’s, staples and small paper clips  
Maximum:  
Sheets per pass  
CDs/Cards per pass  
Paper entry width  
17*  
1*  
9” (230mm)  
Will not shred: Adhesive labels, continous form paper, transparencies, newspaper,  
cardboard, large paper clips, laminates, file folders, X-rays or plastic other than noted  
above  
*8.5”x11”, 20lb., (75g) paper at 120V, 60 Hz, 5.0 Amps; heavier paper, humidity or other than rated  
voltage may reduce capacity. Recommended daily usage rates: 50–100 shredding passes per day,  
J.  
K.  
L.  
Paper shred size:  
Cross-Cut  
5/32” x 1-1/2” (3.9 x 38mm)  
50 credit cards; 10 CDs.  
17 sheets per pass.  
Fellowes SafeSense® shredders are designed to be operated in home and office environments ranging  
between 50 – 80 degrees Fahrenheit (10 – 26.6 degrees Celsius) and 40 – 80% relative humidity.  
ADVANCED PRODUCT FEATURES  
M.  
N.  
Jam Proof System  
® Technology  
SilentShred
Technology  
SilentShred™ noise quality  
shreds without noisy disruptions  
Eliminates frustrating jams by  
preventing overloads and powering  
through misfed paper.  
Stops shredder immediately when hands  
are too close to the paper entry.  
TECHNICAL EXPLANATION  
TECHNICAL EXPLANATION  
17  
TECHNICAL EXPLANATION  
Sheet capacity indicator tells you  
when you have too many or too few  
sheets to maximize productivity  
Shredder will stop automatically and  
indicator will light up when hands  
are too close to the paper entry  
SilentShred™ motor  
features whisper-quiet,  
efficient shredding  
AUTO  
performance without  
the noisy disruptions  
17  
Shredder will not operate when too many  
sheets are fed into paper entry (red  
light). Reduce sheet quantity and refeed  
Shredder will resume normal  
operation when hands are no longer  
near the paper entry  
AUTO  
If misfed, shredder will automatically  
adjust to power through or reverse  
out paper  
Flashing indicator warns when  
SafeSense
technology has been  
shut off  
®
O.  
P.  
F.  
IMPORTANT SAFETY INSTRUCTIONS — Read Before Using!  
17  
D
M
17  
C
i
• Keep away from children and pets. Keep hands away from paper  
entry. Always set to off or unplug when not in use.  
• This shredder has a Disconnect Power Switch (G) that must be in the ON (I)  
position to operate shredder. In case of emergency, move switch to OFF (O)  
position. This action will stop shredder immediately.  
AUTO  
AUT  
O
• Keep foreign objects – gloves, jewelry, clothing, hair, etc. – away  
from shredder openings. If object enters top opening, switch to  
Reverse ( ) to back out object.  
• Avoid touching exposed cutting blades under shredder head.  
• Rotate CD flap entry for shredding CDs/cards. Keep finger away from  
CD hole.  
I.  
• Never use aerosol products, petroleum based lubricants or other flammable  
products on or near shredder. Do not use canned air on shredder.  
• Do not put foreign objects in paper entry.  
• Do not use if damaged or defective. Do not disassemble shredder. Do  
not place near or over heat source or water.  
• The grounded socket-outlet shall be installed near the equipment and shall be  
easily accessible.  
Q. R. S.  
2
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BASIC SET UP AND SHREDDING OPERATION  
CASTER INSTALLATION  
2
4
5
PAPER OR CD/CARD  
1
2
4
6
D
M
1
7C  
i
17  
D
M
1
7
C
i
AUTO  
AUTO  
AUTO  
Continuous operation:  
20-minute maximum  
Plug in and put  
Feed into paper  
entry and release  
To shred CDs rotate  
CD flap into place  
Hold CD/card at edge,  
feed into CD/Card flap  
entry and release  
When finished  
shredding set  
Press ( ) ON to  
activate (blue)  
disconnect power  
NOTE:
Shredder runs briefly  
after each pass to clear entry.  
Continuous operation beyond  
20-minutes will trigger  
switch in ON (I) position  
to OFF (  
)
40-minute cool down period.  
JAM PROOF SYSTEM OPERATION*  
Eliminates frustrating jams by preventing overloads and powering through misfed paper.  
SET-UP AND TESTING  
MISFED PAPER  
3
2
3
2
DM  
1
7
C
i
AUTO  
AUTO  
1
If too many sheets, indicator will  
light up to red and shredder will  
not take paper  
Remove several sheets until the  
indicator is below red and the  
shredder will take the paper  
Automatic correcting action  
will power through the misfed  
paper, so shredding can  
continue (do not add more  
paper during flashing)  
If Remove Paper icon (  
illuminated, press reverse and  
remove paper  
) is  
D
M
1
7
C
D
M
i
1
7
C
i
AUTO  
AUTO  
Feed into paper entry  
and release  
If paper is misfed and  
stops shredding, all  
indicator lights illuminate  
and shredder will pause  
for 3-6 seconds  
3
2
2
3
7  
D
M
1
7
C
i
D
M
1
7
C
i
AUTO  
AUTO  
Shredder will take fewer sheets,  
but if indicator is below yellow,  
you can add more sheets without  
fear of jamming  
Increase the number of sheets  
being fed up to the top yellow light  
to maximize your productivity  
If there is too much paper for  
the shredder to power through,  
it will reverse the paper out for  
easy removal  
Reduce paper quantity to an  
acceptable amount and refeed into  
paper entry  
*100% Jam Proof when used in accordance with user manual  
3
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BASIC PRODUCT MAINTENANCE AND TROUBLESHOOTING  
ENGLISH  
Model DM17Ci  
OILING SHREDDER  
FOLLOW OILING PROCEDURE BELOW AND REPEAT TWICE  
SAFESENSE
®
TECHNOLOGY OPERATION  
3
4
3
1
2
Stops shredder immediately when hands are too close to the paper entry.  
17  
D
M
1
7
C
i
D
M
1
7
C
i
AUTO  
AUTO  
SET-UP AND TESTING  
FLASHING INDICATOR  
1
2
3
1
2
3
*Apply oil across entry  
Press forward  
Shred one sheet  
Press and hold forward (  
2-3 seconds  
)
17  
17  
17  
D
D
D
M
1
7C  
M
M
1
1
7C  
7C  
i
i
i
AUTO  
AUTO  
AUTO  
*Only use a non-aerosol vegetable oil in long nozzle container such as Fellowes 35250  
• All cross-cut shredders require oil for peak performance. If not oiled, a machine may experience diminished sheet capacity, intrusive noise when shredding and could  
ultimately stop running. To avoid these problems, we recommend you oil your shredder each time you empty your waste bin.  
®
®
Turn the shredder (  
)
Touch test area and  
look for the SafeSense  
indicator to illuminate  
is active and  
working properly  
SafeSense is deactivated when  
Shift override switch to  
the “active” position,  
Confirm the indicator is no longer  
flashing and retest by putting  
your hand on the test area  
®
®
On to activate SafeSense  
indicator is flashing  
®
reactivating SafeSense  
CLEANING AUTO-START INFRARED SENSORS  
Paper detection sensors are designed for maintenance free operation. However, on rare occasions the sensors may become blocked by paper dust causing the motor to run  
even if there is no paper present (Note: two paper detection sensors are located in the center of the paper entry)  
TO CLEAN THE SENSORS  
ADVANCED PRODUCT FEATURE MAINTENANCE AND TROUBLESHOOTING  
JAM PROOF SYSTEM*  
17  
3
4
5
1
17  
17  
D
M1  
7C  
AUTO  
AUTO  
Eliminates frustrating jams by preventing overloads and powering through misfed paper.  
AU  
TO  
DISABLING THE FEATURE  
Turn off and unplug  
shredder  
Lift CD flap.  
Locate Auto-start  
infared sensor.  
Dip cotton swab in  
rubbing alcohol.  
Using cotton swab, wipe  
away any contamination  
from the paper sensors.  
17  
3
4
3
5
D
M
2
1
7
3
6
1
C
i
1
D
M1  
7
D
Ci  
M
1
7
C
i
AUTOO  
PREVENTIVE MAINTENANCE AND MISCELLANEOUS TROUBLESHOOTING  
• Run shredder once a day in reverse for 15 seconds to clear cutters  
AUTO  
AUTO  
AUTO  
AUTO  
• Empty wastebasket when bin full indicator light is illuminated using bag # 36053  
• Shredder will not function if the pull-out bin is not pushed all the way in, or if bin needs to be emptied.  
Shredding can continue with  
the system disabled, however a  
paper jam may occur with too  
many sheets and Remove  
Should you choose to disable Once disabled, the blue  
If jam occurs, press and  
hold forward ( ) key until  
the document is completely  
through the shredder  
If not cleared, press  
reverse ( ) briefly  
(repeat steps 4 and 5  
until shredded)  
If steps 4 and 5 do not clear  
jam, reverse paper all the  
way out, remove several  
sheets and refeed  
the system, press and hold  
the auto button (blue) and  
reverse ( ) key at the  
same time  
Auto light is no longer  
illuminated (To re-engage,  
repeat step 1)  
• When shredding for a prolonged period of time, the motor can become warm and require a cool down period. When this occurs the overheat indicator will alert you to the  
problem, this model will require 40 minutes to cool down.  
Paper icon  
(
)
will illuminate  
ACCESSORIES  
*100% Jam Proof when used in accordance with user manual  
Maintenance is an important part of protecting your investment. Don’t forget oil and shredder bags.  
SAFESENSE
®
TECHNOLOGY  
®
Stops shredder immediately when hands are too close to the paper entry.  
DISABLING THE FEATURE  
Shredder oil – #35250 DM17Ci Shredder  
plastic bag – #36053  
3
5
1
2
4
3
6
PROBLEM STILL NOT SOLVED?  
Fellowes is committed to giving our customers the support and service they deserve. That is why we offer several options for you to find technical information, step-by-step  
assistance and personal attention.  
www.fellowes.com features an extensive on-line support section with a number of self-service options  
• Our customer service professionals are dedicated to resolve any of your issues  
®
Should the SafeSense  
The shredder will stop and  
SafeSense will need to be  
deactivated  
To deactivate, shift override Once deactivated, the  
To clear paper, press  
and hold forward (  
key until paper is  
shredded  
Once the paper is cleared,  
reactivate the SafeSense  
feature (To re-engage,  
see Operations)  
®
®
indicator stay lit without  
touching the opening  
switch to the “not active“  
position  
indicator will flash and  
the SafeSense feature  
)
®
will not function  
4
5
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