CrossPoint Matrix Switchers
CrossPoint 84, 88, 124, 128, 168, and 1616 HV and HVA
68-353-02 Rev. E
Printed in the USA
01 04
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Quick Start — CrossPoint Matrix Switchers
3
Installation
Step 1
Mount the switcher in a rack.
4
Tip
Sleeve
Step 2
Tip
Sleeve
Turn off power to the input and output devices,
and remove the power cords from them.
Unbalanced Input
(high impedance)
Tip
Ring
Sleeve (s)
Tip
Ring
Step 3
Cable the switcher for RGBHV, RGBS, RGsB,
RsGsBs, component video , S-video, or composite
video input and output (3). See page 2-3 in this
manual for details.
Balanced Input
(high impedance)
600 ohms
Tip
Ring
Sleeve (s)
Tip
Ring
600 ohms
Step 4
Balanced Input
(600 ohms)
Cable the switcher for stereo audio input (HVA
models). Each input has a 3.5 mm, 5-pole captive
screw connector for balanced or unbalanced
stereo audio input (4). Connectors are included
with each switcher, but you must supply the
audio cable. High impedance is generally over
800 ohms.
5
See caution
Sleeve
Connect the
CAUTION
Tip
sleeve to ground.
Connecting the
sleeve to a
Tip
See caution
Unbalanced Output
negative (-)
Tip
terminal will
damage the audio
output circuits.
Step 5
Ring
Sleeve (s)
Tip
Cable the switcher for stereo audio output (HVA
models). Each output has a 3.5 mm, 5-pole
captive screw connector that outputs the selected
unamplified, line level audio. Connect an audio
device, such as an audio amplifier or powered
speakers (5).
Ring
Balanced Output
6
Step 6
5
1
1
6
5
9
If desired, connect a control system or computer
to the Remote RS-232/RS-422 port (6).
9
6
Female
Male
Step 7
Pin RS-232 Function
RS-422 Function
Plug the switcher, input devices, and output
devices into a grounded AC source, and turn on
the input and output devices.
1
2
3
4
5
6
7
8
9
—
Not used
TX- Transmit data (-)
TX+ Transmit data (+)
RX+ Receive data (+)
RX- Receive data (-)
Gnd Signal ground
TX Transmit data
RX Receive data
—
Not used
Gnd Signal ground
—
—
—
—
Not used
Not used
Not used
Not used
—
—
—
—
Not used
Not used
Not used
Not used
Definitions
The following terms are used throughout this manual:
Tie — An input-to-output connection.
Set of ties — An input tied to two or more outputs. (An output can never be tied to multiple inputs.)
Configuration — One or more ties or sets of ties.
Current configuration — The currently active configuration (also called configuration 0).
Preset — A configuration that has been stored. One preset can be assigned to each input button. When a
preset is retrieved from memory, it becomes the current configuration.
QS-1
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Quick Start — CrossPoint Matrix Switchers, cont’d
Front Panel Controls
Input and output buttons and LEDs select and identify inputs and outputs. Input buttons also select
presets. On HVA models, the output LEDs also display the audio level of the selected input.
Enter button saves changes when you change the configuration.
Preset button saves a configuration as a preset or recalls a previously-defined preset.
View button selects a view-only mode that prevents inadvertent configuration changes. On HVA
models, the View button decrements the audio level of the selected input. The View LED indicates
a negative (-) attenuation value.
Esc button cancels selections in progress and resets the front panel LEDs. The Esc button does not
reset the current configuration, the RGBHV and Audio LEDs, any presets, or any audio gain/
attenuation settings. On HVA models, the Esc button increments the audio level of the selected
input. The Esc LED indicates a positive (+) gain value.
RGBHV and Audio buttons select/deselect video and/or audio. The Audio LED blinks to indicate
audio breakaway. The Audio button also selects the audio level/adjust mode.
Input and output label windows hold labels that can be created easily with Extron’s label software or
with any Brother P-Touch labeler.
LED key:
= off,
= on,
B
= blinking,
Create a tie
A. Press and release the RGBHV and/or Audio
button(s) to select video and/or audio.
A
B
3
4
4
6
6
7
8
D
RGBHV AUDIO
B. Press and release the desired input button.
C. Press and release the desired output button(s).
D. Press and release the Enter button.
CONTROL
I/O
3
5
7
8
ENTER PRESET VIEW
ESC
RGBHV AUDIO
B
B
B
C
View ties
A. Press and release the View button.
B
B. Press and release the RGBHV and/or Audio
button(s) to select video and/or audio.
C
3
4
6
7
8
A
RGBHV AUDIO
CONTROL
I/O
C. Press and release the desired input button.
The selected input and tied output LEDs light.
3
4
5
6
7
8
ENTER PRESET VIEW
ESC
RGBHV AUDIO
C
Save or recall a preset
A. To save a preset, press and hold the Preset
button until the Preset LED begins to blink.
Save
A
B
Recall
To recall a preset, press and release the Preset
button. The Preset LED turns on steadily.
B
3
4
6
7
8
CONTROL
B. Press and release the input button associated
with the desired preset number.
ENTER PRESET VIEW
ESC
View and adjust audio level
A. Press and hold the Audio button until the
B
Audio LED begins to blink.
A
D
B
B
B
B
1
1
2
2
4
4
5
5
6
6
B. Press and release the desired input button.
The level is displayed by the output LEDs, (+)
by the Esc LED, and (-) by the View LED.
4
5
AUDIO
CONTROL
I/O
3
ENTER PRESET VIEW
ESC
RGBHV AUDIO
C. Increment and decrement the level by
pressing the Esc ( ) and View ( ) buttons.
B
C
VIEW
ESC
D. Press and release the Audio button to exit.
QS-2
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Table of Contents
Chapter 1 • Introduction ....................................................................................................... 1-1
About the CrossPoint Series Matrix Switchers.................................................... 1-2
Features ................................................................................................................................... 1-3
Chapter 2 • Installation.......................................................................................................... 2-1
Rack Mounting the Switcher ........................................................................................ 2-2
Cabling and Rear Panel Views...................................................................................... 2-2
Power connection .............................................................................................................. 2-2
Video input and output connections................................................................................ 2-3
Audio input and output connections (HVA models only) ............................................... 2-3
RS-232/422 connection ...................................................................................................... 2-4
Additional rear panel views .............................................................................................. 2-4
Chapter 3 • Operation ............................................................................................................. 3-1
Front Panel Controls and Indicators ......................................................................... 3-2
Definitions .......................................................................................................................... 3-2
Input buttons, output buttons, and LEDs......................................................................... 3-3
Control buttons and LEDs ................................................................................................. 3-3
I/O controls ......................................................................................................................... 3-4
Front panel I/O label windows .......................................................................................... 3-4
Front Panel Operations .................................................................................................... 3-5
Power ................................................................................................................................. 3-5
Creating a configuration ................................................................................................... 3-5
Viewing a configuration ................................................................................................... 3-8
Muting and unmuting video and/or audio .................................................................... 3-10
Using presets .................................................................................................................... 3-12
Viewing and adjusting the audio level (HVA models only)........................................... 3-13
Front panel security lockout (executive mode) .............................................................. 3-16
System reset to factory defaults ..................................................................................... 3-16
Rear Panel Controls ......................................................................................................... 3-16
Troubleshooting ................................................................................................................ 3-16
General checks ................................................................................................................. 3-17
Plasma display S-video problem ...................................................................................... 3-17
Worksheets .......................................................................................................................... 3-17
Worksheet example 1: Entering system equipment ..................................................... 3-17
Worksheet example 2: Drawing ties .............................................................................. 3-18
Worksheet example 3: Test configuration..................................................................... 3-19
Matrix Switchers Configuration Worksheet ................................................................... 3-21
i
CrossPoint Matrix Switchers • Table of Contents
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Table of Contents, cont’d
Chapter 4 • Programmer’s Guide..................................................................................... 4-1
Host-to-Switcher Instructions....................................................................................... 4-2
Switcher-Initiated Messages ......................................................................................... 4-2
Switcher Error Responses ............................................................................................... 4-3
Using the Command/Response Table ........................................................................ 4-3
Command/Response Table.............................................................................................. 4-4
Chapter 5 • Matrix Software .............................................................................................. 5-1
Matrix Switcher+ Control Program............................................................................ 5-2
Installing the software ...................................................................................................... 5-2
Using the software ............................................................................................................ 5-2
Overview ...................................................................................................................... 5-2
Using emulation mode ...................................................................................................... 5-5
Using the help system........................................................................................................ 5-5
Button-Label Generator................................................................................................... 5-5
Using the software ............................................................................................................ 5-5
Appendix A • Specifications .............................................................................................. A-1
Specifications....................................................................................................................... A-2
Part Numbers ....................................................................................................................... A-4
CrossPoint part numbers .................................................................................................. A-4
Optional accessories ......................................................................................................... A-4
Cables ................................................................................................................................ A-5
Appendix B • Reference Information ...........................................................................B-1
Hardware Upgrades ...........................................................................................................B-2
Opening the switcher ........................................................................................................B-2
Opening the CrossPoint 84, 88, 124, and 128 ...............................................................B-2
Opening the CrossPoint 168 and 1616..........................................................................B-3
Closing the switcher ..........................................................................................................B-4
Swapping the serial ports..................................................................................................B-4
Installing a firmware update ............................................................................................B-5
Replacing the AC fuse (CrossPoint 84, 88, 124, and 128 only) ........................................B-6
Button Labels ........................................................................................................................B-6
68-353-02 Rev. E
Printed in the USA
All trademarks mentioned in this manual are the properties of their respective owners.
01 04
ii
CrossPoint Matrix Switchers • Table of Contents
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CrossPoint Matrix Switchers
Chapter One
1
Introduction
About the CrossPoint Series Matrix Switchers
Features
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Introduction
About the CrossPoint Series Matrix Switchers
The Extron CrossPoint Series Matrix Switchers are analog RGBHV matrix
switchers that distribute any input to any combination of outputs. The matrix
switchers can route multiple input/output configurations simultaneously. There
are six series available that offer a variety of matrix sizes:
• CrossPoint 84 (eight inputs by four outputs)
• CrossPoint 88 (eight inputs by eight outputs)
• CrossPoint 124 (twelve inputs by four outputs)
• CrossPoint 128 (twelve inputs by eight outputs)
• CrossPoint 168 (sixteen inputs by eight outputs)
• CrossPoint 1616 (sixteen inputs by sixteen outputs)
Each series offers two models: HV for switching RGBHV signals, and HVA models
for switching RGBHV and two-channel stereo audio (balanced and unbalanced).
All models also switch RGBS, RGsB, RsGsBs, HDTV, component video, S-video,
and composite video (figure 1-1). The audio switching can either be linked with
the video (audio follow) or independent of the video (audio breakaway).
Adjustable audio gain and attenuation compensates for level differences between
audio inputs.
The CrossPoint Series are single box solutions to simple 200 MHz (-3dB) routing
applications. Each input and output is individually isolated and buffered, and any
input(s) can be switched to any one or all outputs with virtually no crosstalk or
signal noise between channels.
The CrossPoint 84, 88, 124, and 128 Matrix Switchers are housed in rack-
mountable, 3U high, 19” wide metal enclosures. The CrossPoint 168 and 1616 are
in a 6U high enclosure. The appropriate rack mounting kit is included with each
switcher. Each model has an internal 100VAC to 240VAC, 50/60 Hz, 30 watts
(CrossPoint 84, 88, 124, and 128) or 36 watts (CrossPoint 168 and 1616), auto-
switchable power supply that provides worldwide power compatibility.
1-2
CrossPoint Matrix Switchers • Introduction
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Class Room 101
Class Room 105
Class Room 106
Class Room 102
Class Room 103
Class Room 104
Extron
CrossPoint 128 HVA
Matrix Switcher
Extron
TE
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DVS 204
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10
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VSC 700
8
7
6
5
Scan Converter
4
3
2
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DVD
VCR
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E
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DVS 204
Scaler
REM
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RGB
S
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TP
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RGB
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RGB
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Extron
RGB 109xi
Interface
Extron
RGB 109xi
Interface
Extron
RGB 109xi
Interface
Extron
RGB 109xi
Interface
Extron
RGB 109xi
Interface
Cable Box
Extron
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DVS 204
Scaler
RE
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BR
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B-Y
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VIDE
2
3
1
Laserdisc
Player
Internet
Connection
Student
Computer
Instructor
Computer
Student
Computer
Student
Computer
Figure 1-1 — A typical CrossPoint Matrix Switcher application
Features
Inputs — These switchers offer 8, 12, or 16 RGBHV, RGBS, RGsB, RsGsBs, HDTV,
component video, S-video, or composite video inputs on BNC connectors.
Stereo audio can be balanced or unbalanced, on 3.5 mm, 5-pole captive screw
terminals (HVA models).
Outputs — 4, 8, or 16 RGBHV, RGBS, RGsB, RsGsBs, HDTV, component video,
S-video, or composite video outputs are available on BNC connectors.
Stereo audio, balanced or unbalanced, on 3.5 mm, 5-pole captive screw
terminals (HVA models).
Bandwidth — Bandwidth is a minimum of 200 MHz (-3dB), fully loaded. This
high bandwidth allows Extron’s switchers to switch everything from NTSC
video to high-resolution computer displays.
CrossPoint Matrix Switchers • Introduction
1-3
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Introduction, cont’d
Operational flexibility — Operations such as input/output selection, setting of
presets, and adjustment of audio levels can be performed on the front panel
or over the RS-232/RS-422 link. The RS-232/RS-422 link allows remote
control via a control system.
•
QuickSwitch Front Panel Controller (QS-FPC™) — The CrossPoint series
QS-FPC feature supports touch-of-a-button input and output selection, preset
creation and selection, and audio gain and attenuation control.
•
Windows-based control program — Extron’s Windows-based control
program provides a versatile range of operational options with its graphical
interface and drag-and-drop/point-and-click operation. The Windows-based
control program also has an emulation mode that lets you create a switcher
configuration file at the home office and then download it for use by the
switcher on site.
•
Simple Instruction Set (SIS™) — The remote control protocol uses Extron’s
SIS for easy programming and operation.
Audio gain/attenuation — Users can set the level of audio gain or attenuation
(-15dB to +9dB) via the RS-232/RS-422 link or from the front panel.
Individual input audio levels can be adjusted so there are no noticeable
volume differences between sources (figure 1-2).
dBu
VU
dBu
VU
+19
+16
+13
+10
+7
15
12
9
6
3
+19
+16
+13
+10
+7
15
12
9
6
3
+4
0
+1
-2
-5
-8
-3
-6
-9
-12
-15
+4
+1
-2
-5
-8
-12
0
-3
-6
-9
-12
-15
VCR
Audio
inputs
-12
Low audio
output level
Output
level
CONTROL
I/O
dBu
VU
CROSSPOINT MATRIX SERIES SWITCHER
+19
+16
+13
+10
+7
15
12
9
6
3
Audio system
CrossPoint Series switcher
Audio
inputs
+4
+1
-2
-5
-8
-12
0
No noticeable volume
differences between sources
-3
-6
-9
-12
-15
High audio
output level
CD jukebox
Figure 1-2 — Audio gain and attenuation
Global memory presets — 12 (CrossPoint 84, 88, 124, and 128) or 16
(CrossPoint 168 and 1616) global memory presets are a time-saving feature
that lets you set up and store input/output configurations in advance and
then recall those configurations when needed with a few simple steps.
Switching — Individually buffered, independent matrix switched outputs with
audio follow and audio breakaway on HVA versions.
•
•
Any input to any or all outputs
Audio follow — Audio can be switched with the corresponding video input.
This feature allows any audio signal to be selected with any video signal
simultaneously to one or all outputs in any combination. Audio follow
switching can be done via front panel control or under RS-232/RS-422 remote
control.
•
Audio breakaway — Audio can be broken away from its corresponding
video signal. Audio breakaway switching can be done via front panel control
or under RS-232/RS-422 control.
1-4
CrossPoint Matrix Switchers • Introduction
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Remote control — The CrossPoint switchers are remote controllable, using the
MKP 1000 master control keypad and any combination of MCP 1000 slave
control panels and/or MKP 1000 slave control keypads. The remote control
devices are easy to use and provide tactile buttons for quick selection. Each
MCP 1000 can be used for one-touch switching for a particular output and
selecting global presets. Each MKP 1000 dedicated to an output can be used
to select a different input for that output or to select a preset.
Labeling — Extron’s label software ships with every Extron matrix switcher. You
can create labels to place alongside the front panel input buttons and output
buttons, with names, alphanumeric characters, or color bitmaps for easy and
intuitive input and output selection. Alternatively, labels can be made with
any Brother P-Touch or comparable labeler.
Front panel security lockout (executive mode) — If a CrossPoint Series Switcher is
installed in an open area, where operation by unauthorized personnel may be
a problem, a security lock-out feature can be implemented. When the front
panel is locked, a special button combination is required to unlock the front
panel controller before it can be operated.
Rack mount — The switchers are mountable in any conventional 19” wide rack.
Power — The internal 100VAC to 240VAC, 50/60 Hz, 30 watts (CrossPoint 84, 88,
124, and 128) or 36 watts (CrossPoint 168 and 1616), auto-switchable power
supply of the CrossPoint Series provides worldwide power compatibility.
CrossPoint Matrix Switchers • Introduction
1-5
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Introduction, cont’d
1-6
CrossPoint Matrix Switchers • Introduction
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CrossPoint Matrix Switchers
Chapter Two
2
Installation
Rack Mounting the Switcher
Cabling and Rear Panel Views
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Installation
Rack Mounting the Switcher
The CrossPoint 84, 88, 124, and 128 Matrix Switchers are housed in rack-mountable,
3U high, 19” wide metal enclosures. The CrossPoint 168 and 1616 are in 6U high
enclosures. The appropriate rack mount kit is included with each switcher. Rack
mount the switcher as follows:
1.
Insert the switcher into the rack, align the holes in the mounting bracket with
those of the rack.
2.
Secure the switcher to the rack using the supplied machine screws.
Cabling and Rear Panel Views
All connectors are on the rear panel. Figure 2-1 shows the CrossPoint 128HVA.
The CrossPoint 84, 88, and 124 are housed in the same 3U enclosure, but have fewer
input and/or output connectors to accommodate the different matrix sizes each
provides. Figure 2-2 shows the CrossPoint 1616HVA. The CrossPoint 168 is
housed in the same 6U enclosure, but has fewer output connectors to accommodate
its 16x8 matrix.
1
2
3
4
5
6
7
8
9
10
11
12
1
2
3
4
5
6
7
8
2
1
3
6
1
2
3
4
5
6
7
8
9
10
11
12
1
2
3
4
5
6
7
8
4
5
Figure 2-1 — Rear panel connectors, CrossPoint 128HVA
1
2
3
4
5
6
7
8
9
11
12
13
14
15
16
1
2
3
4
5
6
7
8
9
11
12
13
14
15
10
10
16
1
2
3
4
5
6
7
8
9
11
12
13
14
15
16
1
2
3
4
5
6
7
8
9
11
12
13
14
15
16
10
10
1
2
3
4
5
6
7
8
9
11
12
13
14
15
16
1
2
3
4
5
6
7
8
9
11
12
13
14
15
16
2
3
10
10
1
2
3
4
5
6
7
8
9
11
12
13
14
15
16
1
2
3
4
5
6
7
8
9
11
12
13
14
15
16
10
10
1
3 5 7
1
2
3
4
5
6
7
8
9
11
12
13
14
15
16
1
2
3
4
5
6
7
8
9
11
12
13
14
15
16
10
10
1
3 5 7
6
1
4
5
Figure 2-2 — Rear panel connectors, CrossPoint 1616HVA
Power connection
AC power connector — Plug a standard IEC power cord into this connector
to connect the switcher to a 100 to 240VAC, 50 Hz or 60 Hz power source.
1
2-2
CrossPoint Matrix Switchers • Installation
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Video input and output connections
All video input and output connections to the CrossPoint switchers are made
with female BNC connectors. Some types of video output devices do not have
BNC video output connectors. For these cases, a suitable cable or connector
adapter is necessary between the device output connector and the BNC input
connector of the CrossPoint.
RGBHV video inputs — Connect RGBHV video inputs to these BNC
2
3
connectors for each input.
RGBHV video outputs — Connect RGBHV video outputs to these BNC
connectors for each output.
The CrossPoint Series switchers can also switch RGBS, RGsB, RsGsBs,
component video, S-video, or composite video by using four, three, two, or one
BNC. If switching a video format other than RGBHV, ensure that the same
video planes (R, G, B, H/HV, and/or V) are used on the switcher output as on
the input.
The CrossPoint Series Matrix Switchers do not alter the video signal in any
way. The signal output by the switcher is in the same format as the input.
Audio input and output connections (HVA models only)
The captive screw connector can easily be inadvertently plugged partially
into one receptacle and partially into an adjacent receptacle. This
misconnection could damage the audio output circuits. Exercise care to
ensure the captive screw connector is plugged into the desired input or
output.
CAUTION
Connections for balanced and unbalanced audio inputs — Each input has a
3.5 mm, 5-pole captive screw connector for balanced or
unbalanced stereo audio input. Connectors are included
with each CrossPoint switcher, but you must supply the
audio cable. See figure 2-3 to wire a connector for the
appropriate input type and impedance level. High
impedance is generally over 800 ohms.
4
600 ohms
Tip
Ring
Tip
Ring
Tip
Sleeve
Sleeve (s)
Tip
Sleeve (s)
Tip
Tip
Ring
Ring
Sleeve
600 ohms
Balanced Input
(high impedance)
Balanced Input
(600 ohms)
Unbalanced Input
(high impedance)
Figure 2-3 — Captive screw connector wiring for inputs
When making connections for the CrossPoint Series Switcher from existing
audio cables, see figure 2-4. A mono audio connector consists of the tip and
sleeve. A stereo audio connector consists of the tip, ring and sleeve. The ring,
tip, and sleeve wires are also shown on the captive screw audio connector
diagrams, figure 2-3 and figure 2-5.
CrossPoint Matrix Switchers • Installation
2-3
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Installation, cont’d
Tip (+)
Ring (
Tip (+)
-)
Sleeve (
)
Sleeve (
)
3.5 mm Stereo Plug Connector
RCA Connector
(balanced)
Figure 2-4 — Typical audio connectors
The audio level for each input can be individually set, via the front panel or
RS-232/422, to ensure that the level on the output does not vary from input to
input. See chapter 3, Operation, chapter 4, Programmer’s Guide, and chapter 5,
Matrix Software for details.
Connections for audio outputs — These 3.5 mm, 5-pole captive screw
connectors output the selected unamplified, line level audio. Connect audio
devices, such as an audio amplifier or powered speakers. See figure 2-5 to
properly wire an output connector.
5
Tip
Ring
Sleeve (s)
Tip
Tip
See caution
Sleeve
Tip
Ring
See caution
Balanced Output
Unbalanced Output
Figure 2-5 — Captive screw connector wiring for audio output
Connect the sleeve to ground (Gnd). Connecting the sleeve to a
negative (-) terminal will damage the audio output circuits.
CAUTION
By default, the audio output follows the video switch. Audio breakaway,
commanded via the front panel, under RS-232/422 control, or Windows-
based control program, allows you to select from any one of the audio input
sources. See chapter 3, Operation, chapter 4, Programmer’s Guide, and
chapter 5, Matrix Software for details.
RS-232/422 connection
Remote/RS-232/422 port — Connect a host device, such as a computer or
6
touch panel control, to the CrossPoint via this
9-pin D connector for serial RS-232/422 control.
5
1
1
5
If desired, attach an MCP 1000 remote control
panel master unit to the switcher’s RS-232/422
connector. You can also attach an MKP 1000
9
6
6
Male
9
Female
remote keypad or MCP 1000 slave unit to the MCP 1000 master unit. Refer to
the MCP 1000 Remote Control Panel User’s Manual and the MKP 1000 User’s
Manual for details.
See chapter 4, Programmer’s Guide, for definitions of the SIS commands and
chapter 5, Matrix Software for details on how to install and use the control
software.
The CrossPoint Series Matrix Switchers are factory configured for RS-232
control. To use the switcher under RS-422 control, an internal cable must be
moved. See Appendix B for the procedure for shifting the cable.
Additional rear panel views
The following figures show the rear panels of all CrossPoint switchers, except for
the CrossPoint 128HVA, which is shown in figure 2-1, and the CrossPoint
1616HVA, which is shown in figure 2-2.
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1
2
3
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INPUTS
Figure 2-6 — Rear panel view, CrossPoint 84HV
1
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7
INPUTS
4
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Figure 2-7 — Rear panel view, CrossPoint 84HVA
1
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INPUTS
Figure 2-8 — Rear panel view, CrossPoint 88HV
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INPUTS
4
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1
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Figure 2-9 — Rear panel view, CrossPoint 88HVA
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12
1
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3
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5
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7
Figure 2-10 — Rear panel view, CrossPoint 124HV
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Installation, cont’d
1
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Figure 2-11 — Rear panel view, CrossPoint 124HVA
1
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8
9
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12
1
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8
Figure 2-12 — Rear panel view, CrossPoint 128HV
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3 5 7
Figure 2-13 — Rear panel view, CrossPoint 168HV
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1
2
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Figure 2-14 — Rear panel view, CrossPoint 168HVA
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Figure 2-15 — Rear panel view, CrossPoint 1616HV
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Installation, cont’d
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CrossPoint Matrix Switchers
Chapter Three
3
Operation
Front Panel Controls and Indicators
Front Panel Operations
Rear Panel Controls
Troubleshooting
Worksheets
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Operation
Front Panel Controls and Indicators
The front panel controls (figure 3-1 and figure 3-2) are grouped into two sets. The
input and output buttons and LED indicators are grouped on the left side of the
control panel. The control buttons and input/output (I/O) selection buttons and
indicators are grouped on the right side of the panel.
While the number of inputs and outputs varies depending on the size of the
matrix, there are only two front panel arrangements. The CrossPoint 84, 88,
124, and 128 have 12 input buttons and 8 output buttons (figure 3-1). The
CrossPoint 168 and 1616 have 16 input buttons and 16 output buttons
(figure 3-2).
1
9
INPUTS
CONTROL
I/O
INPUTS
1
2
3
4
5
6
7
8
9
10
11
12
CONTROL
I/O
ENTER
PRESET
VIEW
ESC
RGBHV
AUDIO
1
2
3
4
5
6
7
8
OUTPUTS
OUTPUTS
CROSSPOINT MATRIX SERIES SWITCHER
2
9
3
4
5
6
7
8
Figure 3-1 — Front panel, CrossPoint 128 HVA
1
9
INPUTS
CONTROL
I/O
RGBHV
OUTPUTS
2
9
3
4
5
6
7
8
Figure 3-2 — Front Panel, CrossPoint 1616 HVA
Definitions
The following terms apply to Extron Matrix Switchers, and are used throughout
this manual:
Tie — An input-to-output connection.
Set of ties — An input tied to two or more outputs. (An output can never be
tied to more than one input.)
Configuration — May consist of one tie or one or more sets of ties.
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Current configuration — The configuration that is currently being used (also
called configuration 0).
Global memory preset — A configuration that has been stored. Up to
twelve global memory presets (CrossPoint 84, 88, 124, and 128) or sixteen
global memory presets (CrossPoint 168 and 1616) can be stored in memory.
The input buttons select the desired preset memory location to load or
retrieve a preset. When a preset is retrieved from memory, it becomes the
current configuration. One preset can be assigned to each input button.
Input buttons, output buttons, and LEDs
If the switcher has fewer inputs and outputs than input and output buttons
and LEDs, only the applicable buttons and LEDs perform the function of
selecting and identifying an input or output.
Input 1 through 12 (16) buttons and LEDs — The input buttons have two
independent functions: to select an input and to select a preset. The input
LEDs identify selected inputs. A more detailed explanation of the two
functions is included in Front Panel Operations beginning on page 3-5.
1
2
Output 1 through 8 (16) buttons and LEDs — The output buttons and LEDs
select and identify outputs. On HVA models, the output LEDs also display
the user-adjustable audio level of the selected input. A more detailed
explanation of the two functions is included in Front Panel Operations
beginning on page 3-5.
Control buttons and LEDs
Enter button — The Enter button saves changes when you set up a new
3
4
5
configuration. To create a simple configuration, specify video, audio, or both
(see controls (7) and (8)); press the desired input button (1); press the desired
output button(s) (2); and press the Enter button.
Preset button and LED — The Preset button saves a configuration as a preset
or recalls and makes current a previously defined preset. The Preset LED
indicates save mode when it is blinking and recall mode when it lights
steadily.
View button and LED — The View button selects a view-only mode that
allows the display of the current CrossPoint configurations and provides a
way to mute and unmute video and audio outputs. The view-only mode
helps prevent changing configurations by accident. The View LED indicates
that the CrossPoint is in view-only mode.
In view-only mode, pressing any input button (1) or output (2) button lights
the LEDs for the input and all outputs that are a part of that set of ties.
Pressing the button for any unassigned output lights only the output LEDs for
all of the unassigned outputs. No input LED is lit.
As a secondary function on HVA models, the View button decrements the
audio level of the selected input. In audio adjustment mode, the View LED
indicates a negative (-) attenuation value. A more detailed explanation of
audio level adjustment is included in Viewing and adjusting the audio level (HVA
models only) on page 3-13.
Esc button and LED — The Esc button cancels operations or selections in
progress and resets the front panel LEDs. The Esc button does not reset the
current configuration, the RGBHV and Audio LEDs, any presets, or any audio
gain/attenuation settings. The Esc LED flashes once after the Esc button is
pressed and released to indicate the escape function.
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Operation, cont’d
As a secondary function on HVA models, the Esc button increments the audio
level of the selected input. In audio adjust mode, the Esc LED indicates a
positive (+) gain value. A more detailed explanation of audio level
adjustment is included in Viewing and adjusting the audio level (HVA models only)
on page 3-13.
I/O controls
When creating or viewing a configuration, you must specify whether the
configuration applies to video, audio, or both. This is done with the RGBHV (7)
and Audio (8) buttons.
Although present, the Audio button has no function on HV models.
RGBHV button and LED — The RGBHV button selects and deselects video
for a configuration being created or viewed. The RGBHV LED lights to
indicate that video is available for configuration or viewing.
7
8
Audio button and LED — The Audio button selects and deselects audio for a
configuration that is being created or viewed. The Audio LED lights to
indicate that the audio configuration follows the video configuration. The
Audio LED blinks to indicate that the audio configuration is broken away
from the video configuration.
As a secondary function, the Audio button selects the audio level display/
adjust mode. Press and hold the Audio button until the Audio LED begins to
blink. If the RGBHV LED was lit, it turns off. Select an input. The current
audio level setting for the selected input is displayed in the output LEDs. The
audio level for the selected input can be incremented and decremented by
pressing the View (5) and Esc (6) buttons. A more detailed explanation of
audio level adjustment is included in Viewing and adjusting the audio level (HVA
models only) on page 3-13.
Front panel I/O label windows
Input and output label windows — These translucent panels can be removed
9
and replaced to insert labels behind the panels. To remove a panel, insert the
Phillips-head end of an Extron tweeker or small Phillips-head screwdriver
into the hole in one end of the panel, and gently slide the tab on the edge of
the panel out of the recess in the switcher housing.
Input and output labels can be created easily with Extron’s button label
generator software, which ships with every Extron Matrix Switcher, or with
any Brother P-Touch labeler. Each input and output can be labeled with
names, alphanumeric characters, or even color bitmaps for easy and intuitive
input and output selection (figure 3-3). See chapter 5, Matrix Software, for
details on using the label software.
Rack DVD
(DVS 100)
INPUTS
1
2
3
4
5
6
7
8
Figure 3-3 — Sample label
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Front Panel Operations
The following paragraphs detail the power-up process and then provide sample
procedures for creating ties, sets of ties, and configurations; changing a
configuration; viewing ties, sets of ties, and configurations; saving a preset;
recalling a preset; and viewing and adjusting the audio level.
Power
On all models, power is automatically applied when the power cord is connected to
an AC source. When AC power is applied, the switcher performs a self-test that
blinks the front panel LEDs during the test. An error-free power up self-test
sequence leaves the RGBHV and/or the Audio LED(s) on, depending on the
model, and all other LEDs off.
The current configuration and all presets are saved in non-volatile memory. When
power is applied, the last current configuration is retrieved. The previous presets
remain intact.
If an error occurs during the self-test, the switcher locks up and will not operate. If
your switcher locks up on power-up, call the Extron S3 Sales & Technical Support
Hotline.
Creating a configuration
The current configuration can be changed using the front panel buttons. To change
the current configuration, do the following:
1.
2.
3.
Press the Esc button to clear any input LEDs, output LEDs, or control LEDs
that may be on.
Select to configure video, audio, or both by pressing the RGBHV and/or
Audio buttons.
Select the desired input and output(s) by pressing the input and output
buttons.
4.
5.
Press and release the Enter button.
Repeat steps 1 through 4 to create additional ties until the desired
configuration is complete.
1. Only one video input and one audio input can be tied to an output.
2. If a tie is made between an input and an output, and the selected output
was previously tied to another input, the older tie is broken in favor of the
newer tie.
3. To indicate current ties, output LEDs light when an input is selected. To
clear unwanted outputs press and release the associated output buttons.
4. If, when configuring video and audio ties, the Audio LED blinks and the
RGBHV LED is on after selecting an input or output, the LEDs indicate
audio breakaway, meaning that the audio ties are not the same as the video
ties for that input.
5. If an input with no tie is selected, only that input’s LED lights.
6. When the RGBHV and Audio LEDs are on, if an input with an audio tie
but no video tie is selected, the input’s LED lights and the Audio LED
blinks.
7. As each output is selected, the associated output LED blinks to indicate a
tentative tie. LEDs for output(s) that were already tied to the input light
steadily. Outputs that are already tied can be left on, along with new
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Operation, cont’d
blinking selections, or toggled off by pressing the associated output
button.
Example 1: Create a set of video and audio ties
See figure 3-4 and the following steps for an example in which input 5 is tied to
outputs 3, 4, and 8.
This example assumes that there are no ties in the current configuration.
5
LED key:
= off,
= on,
B
= blinking,
Press
Press
Press
F
= flash once
B
C
RGBHV AUDIO
INPUTS
1
1
2
3
4
5
6
7
8
9
10
11
12
CONTROL
I/O
2
3
4
5
6
7
8
ENTER PRESET VIEW
ESC
RGBHV AUDIO
OUTPUTS
F
B
B
B
Press
Press
Press
Press
Press
D
E
A
3
ENTER
ESC
4
8
Figure 3-4 — Example 1: Creating a tie
Press and release the Esc button. The Esc LED flashes once.
A
B
If necessary to select video and audio for the tie, press and release the RGBHV
and Audio buttons until the RGBHV and Audio LEDs light.
Press and release the input 5 button. The input 5 LED lights.
C
D
Press and release the output 3, output 4, and output 8 buttons. The output 3,
output 4, and output 8 LEDs blink to indicate a tentative tie.
The entire set of ties can be aborted at this point by pressing and releasing the
Esc button. The Esc LED flashes once.
Press and release the Enter button. The input and output LEDs turn off. The
current configuration is now defined as video and audio input 5 tied to video
and audio output 3, output 4, and output 8.
E
Example 2: Add a tie to a set of video and audio ties
See figure 3-5 and the following steps for an example in which a new video tie is
added to the current configuration.
Press and release the Esc button. The Esc LED flashes once.
A
B
If it is necessary to select video-only for the tie, press and release the RGBHV
and Audio buttons until the RGBHV LED lights and the Audio LED is off.
Press and release the input 5 button. The input 5 LED lights. If the steps in
Example 1 have been completed, the output 3, output 4, and output 8 LEDs
light to indicate ties created in Example 1.
C
Press and release the output 1 button. The output 1 LED blinks to indicate a
tentative tie.
D
E
Press and release the Enter button. The input and output LEDs turn off. The
current configuration is now defined as video input 5 tied to video output 1,
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output 3, output 4, and output 8; and audio input 5 tied to audio output 3,
output 4, and output 8.
5
LED key:
= off,
= on,
B
= blinking,
Press
Press
F
= flash once
B
C
RGBHV
INPUTS
1
2
2
3
4
5
6
7
8
9
10
11
12
CONTROL
I/O
1
3
4
5
6
7
8
ENTER PRESET VIEW
ESC
RGBHV AUDIO
OUTPUTS
C
C
F
Press
Press
3
4
8
B
Press
E
A
D
ENTER
ESC
1
Figure 3-5 — Example 2: Adding a video tie
Example 3: Remove a tie from a set of video and audio ties
See figure 3-6 and the following steps for an example in which an existing audio tie
is removed from the current configuration.
5
LED key:
= off,
= on,
Press
F
Press
= flash once
B
C
AUDIO
INPUTS
1
1
2
2
3
4
5
6
7
8
9
10
11
12
CONTROL
I/O
3
4
5
6
7
8
ENTER PRESET VIEW
ESC
RGBHV AUDIO
OUTPUTS
C
C
F
Press
3
4
8
A
ESC
Figure 3-6 — Example 3: Selecting audio, selecting input 5
Press and release the Esc button. The Esc LED flashes once.
A
B
If necessary to select audio-only for the tie, press and release the RGBHV and
Audio buttons until the RGBHV LED is off and the Audio LED lights.
Press and release the input 5 button. The input 5 LED lights. If the steps in
Example 1 have been completed, the output 3, output 4, and output 8 LEDs
light to indicate ties created in Example 1.
C
D
The output 1 LED does not light even if the steps in Example 2 were completed
because Example 2 added a video tie only.
Press and release the output 4 button (figure 3-7). The output 4 LED turns off,
while the output 3 and output 8 LEDs remain lit.
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Operation, cont’d
5
LED key:
= off,
= on,
INPUTS
1
1
2
2
3
4
4
5
6
7
8
9
10
11
12
AUDIO
CONTROL
I/O
3
5
6
7
8
ENTER PRESET VIEW
ESC
RGBHV AUDIO
OUTPUTS
Press
Press
3
8
D
E
4
ENTER
Figure 3-7 — Example 3, step D: Removing an audio tie
Press and release the Enter button. The input and output LEDs turn off. The
current configuration is now defined as video input 5 tied to video output 1,
output 3, output 4, and output 8; and audio input 5 tied to audio output 3 and
output 8.
E
Viewing a configuration
The current configuration can be viewed using the front panel buttons. The view-
only mode prevents inadvertent changes to the current configuration. View-only
mode also provides a way to mute video and audio outputs (see Muting and
unmuting video and/or audio in this chapter.
To view the current configuration, do the following:
1.
Press the Esc button to clear any input LEDs, output LEDs, or control LEDs
that may be on.
2.
3.
Press and release the View button.
Select video, audio, or both to view by pressing the RGBHV and Audio
buttons.
4.
Select the desired input or output(s) for which ties need to be viewed by
pressing the input and output buttons.
1. To see all ties of the current configuration, press and release each input
and output button, one at a time, with the RGBHV and Audio LEDs on.
2. In view-only mode, you can view video and audio, video-only, or audio-
only ties. Pressing and releasing the RGBHV and Audio buttons toggles
each on and off.
3. If, when you view video and audio ties, the Audio LED blinks and the
RGBHV LED is on after selecting an input or output, the LEDs indicate
that the audio ties are not the same as the video ties for that input (audio
breakaway is active). Toggle the RGBHV LED off by pressing and
releasing the RGBHV button.
4. When you enter view-only mode, the output LEDs turn on for all outputs
without ties. Likewise, when an output button is pushed for which there
are no ties, the output LEDs turn on for all outputs without ties. The
blinking Audio LED indicates audio breakaway for one or more of those
outputs.
Example 4: View video and audio, audio-only, and video-only ties
See figure 3-8, figure 3-9, figure 3-10, and figure 3-11 and the following steps for an
example of viewing the video and audio, audio-only, and video-only ties in the
current configuration.
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LED key:
= off,
= on,
Press
Press
F
= flashes once
C
Press
RGBHV AUDIO
B
INPUTS
1
1
2
3
3
4
5
6
7
8
9
10
11
12
VIEW
CONTROL
I/O
2
4
5
6
7
8
ENTER PRESET VIEW
ESC
RGBHV AUDIO
OUTPUTS
F
C
Press
2
5
6
7
A
ESC
Figure 3-8 — Example 4: Viewing the current configuration, no input
selected
Example 4 shows the process of viewing the current configuration after the
steps in Examples 1, 2, and 3 have been performed.
Press and release the Esc button. The Esc LED flashes once.
A
B
Press and release the View button to enter view-only mode. The View LED
lights.
If necessary to select both video and audio for viewing, press and release the
RGBHV and Audio buttons until the RGBHV LED and Audio LED light.
With no input LED selected, all output LEDs that have no established ties
light.
C
Press and release the input 5 button (figure 3-9). The input 5 LED lights.
D
If ties are established for input 5, all output LEDs toggle; outputs with no ties
turn off and the LEDs associated with all outputs tied to input 5 (audio, video,
or audio and video ties) light. If no ties are established for input 5, all output
LEDs turn off.
If audio is broken away, the Audio LED blinks.
5
Press
LED key:
= off,
= on,
B
= blinking
B
D
D
RGBHV AUDIO
INPUTS
7
1
2
2
3
3
4
5
6
8
9
10
11
12
CONTROL
I/O
1
4
5
6
7
8
ENTER PRESET VIEW
ESC
RGBHV AUDIO
OUTPUTS
D
1
3
4
8
Figure 3-9 — Example 4, step D: Viewing the current configuration,
video and audio
A set of ties can also be viewed by selecting a tied output. To demonstrate this,
note the number of a lit output LED and press and release the output button
for an unlit (untied) output LED. Observe that all of the untied outputs light.
Then press the output button for the output LED noted previously and observe
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Operation, cont’d
that the selected output LED, the tied input LED (input 5), and the output
LEDs light for all of the outputs that are tied to the input.
Press and release the RGBHV button to toggle the Video LED off (figure 3-10).
If audio is broken away, the Audio LED stops blinking and lights.
E
If audio ties are established for input 5, the output LEDs for all audio outputs
tied to input 5 light. If no ties are established for input 5, all output LEDs turn
off.
LED key:
= off,
= on
Press
E
INPUTS
7
1
1
2
3
4
5
6
8
9
10
11
12
RGBHV AUDIO
CONTROL
I/O
2
3
4
5
6
7
8
ENTER PRESET VIEW
ESC
RGBHV AUDIO
OUTPUTS
E
3
8
Figure 3-10 — Example 4, step E: Viewing the current configuration,
audio-only
Press and release the RGBHV and Audio buttons to toggle the Video LED on
and the Audio LED off (figure 3-11).
F
If video ties are established for input 5, the output LEDs for all video outputs
tied to input 5 light. If no ties are established for input 5, all output LEDs turn
off.
LED key:
= off,
= on
Press
Press
F
INPUTS
7
1
2
2
3
4
5
6
8
9
10
11
12
RGBHV AUDIO
CONTROL
I/O
1
3
4
5
6
7
8
ENTER PRESET VIEW
ESC
RGBHV AUDIO
OUTPUTS
F
1
3
4
8
Figure 3-11 — Example 4, step F: Viewing the current configuration,
video-only
Muting and unmuting video and/or audio
Individual outputs can be muted or unmuted by doing the following:
1.
Press the Esc button to clear any input LEDs, output LEDs, or control LEDs
that may be on.
2.
3.
Press and release the View button.
Select video, audio, or both to mute or unmute by pressing the RGBHV
and/or Audio buttons.
4.
One at a time, press and hold the output button(s) for the desired output(s)
for approximately 2 seconds. The output LED(s) for the selected output(s)
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blink to indicate the mute or return to their previous state to indicate the
unmute.
5.
Press and release the View button to return to normal switcher operation.
1. You can mute video and audio, video-only, or audio-only outputs.
Pressing and releasing the RGBHV and Audio buttons toggles each
selection on and off.
2. When you enter view-only mode, the output LEDs turn on for all outputs
without ties.
3. The video mute function mutes the R, G, and B planes only; the H and V
planes are still active.
4. Mutes are not saved to non-volatile memory. When power is removed
and restored, the mute settings are lost.
Example 5: Muting and unmuting an output
See figure 3-8, on page 3-9, and figure 3-12 and the following steps for an example
of muting and unmuting several CrossPoint switcher outputs.
Figure 3-8 shows the process of viewing the current configuration after the
steps in Examples 1, 2, and 3 have been completed.
Press and release the Esc button. The Esc LED flashes once.
A
B
Press and release the View button to enter view-only mode. The View LED
lights.
To select both video and audio for viewing, if necessary, press and release the
RGBHV and Audio buttons until the RGBHV LED and Audio LED light.
With no input LED selected, all output LEDs that have no established ties
light.
C
One at a time, press and hold the Output 3 and Output 4 buttons (figure 3-12)
for approximately 2 seconds until the associated output LED begins to blink.
The output 3 and output 4 video and audio signals are muted.
D
Figure 3-12 shows only the indications directly related to the mute operation.
Indications from existing ties are not shown to avoid confusion.
One at a time, press and hold the Output 3 and Output 4 LEDs for
approximately 2 seconds until the associated output LED lights steadily. The
output 3 and output 4 video and audio signals are unmuted.
E
F
Press and release the View button to exit view-only mode. The View LED and
all input and output LEDs go out.
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Operation, cont’d
Press
F
INPUTS
7
1
1
2
3
4
4
5
5
6
8
8
9
10
11
12
VIEW
CONTROL
I/O
2
3
6
7
ENTER PRESET VIEW
ESC
RGBHV AUDIO
OUTPUTS
B
B
D
D
Hold
Hold
3
4
LED key:
= off,
= on,
B
= blinking,
E
E
Hold
Hold
3
3
4
4
F
Figure 3-12 — Example 5, step D: Muting and unmuting outputs
Using presets
The current configuration (configuration 0) can be saved as a preset in any one of
12 preset memory addresses (CrossPoint 84, 88, 124, and 128) or 16 preset memory
addresses (CrossPoint 168 and 1616). Each CrossPoint switcher has as many
presets as input buttons.
1. Only the audio and video ties are stored and recalled; audio gain settings
are not saved, and do not change when a preset is recalled.
2. Presets cannot be viewed from the front panel unless recalled as the
current configuration. Presets can be viewed using Extron’s Windows-
based control program, see chapter 5, Matrix Software, for more details.
3. The current configuration and all presets are stored in non-volatile
memory. When power is removed and restored, the current configuration
is still active and all presets are retained.
4. When a preset is recalled, it replaces the current configuration, which is
lost unless it is also stored as a preset. The recalled preset overwrites all of
the current configuration ties in favor of the preset configuration ties.
Example 6: Save a preset
See figure 3-13 and the following steps for an example of saving the current
configuration as a preset.
1
C
F
LED key:
= off,
= on,
B
= blinking,
Press
F
B
F
= flash once
Press
Hold
C
B
A
INPUTS
1
1
2
2
3
3
4
5
6
7
8
8
9
10
11
12
PRESET
ESC
CONTROL
I/O
4
5
6
7
ENTER PRESET VIEW
ESC
RGBHV AUDIO
OUTPUTS
Figure 3-13 — Example 6: Saving the current configuration as preset 1
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Press and release the Esc button. The Esc LED flashes once.
A
B
Press and hold the Preset button for approximately 2 seconds until the Preset
LED begins to blink, then release the Preset button.
Press and release the input 1 button. The input 1 LED flashes once. The
Preset LED turns off.
C
Example 7: Recall a preset
See figure 3-14 and the following steps for an example of recalling a preset to
become the current configuration.
1
C
F
LED key:
= off,
= on
Press
F
F
= on for 2 seconds, then off
Press
Press
C
B
A
INPUTS
1
1
2
3
4
5
6
7
8
9
10
11
12
PRESET
ESC
CONTROL
I/O
2
3
4
5
6
7
8
ENTER PRESET VIEW
ESC
RGBHV AUDIO
OUTPUTS
Figure 3-14 — Example 7: Recalling preset 1
Press and release the Esc button. The Esc LED flashes once.
Press and release the Preset button. The Preset LED lights.
A
B
C
Press and release the input 1 button. The input 1 LED flashes once. The
Preset LED turns off. The configuration stored in memory location 1 is now
the current configuration and can be viewed in the view-only mode (Example
4).
Viewing and adjusting the audio level (HVA models only)
On HVA models, the audio level of each input can be displayed and adjusted
through a range of -15dB to +9dB to ensure that there is no noticeable volume
difference among sources. The audio level can be adjusted from the front panel or
by using Extron’s Windows-based control program.
1.
Press and hold the Audio button until the Audio LED begins to blink, then
release the Audio button.
2.
Press and release an input button to select an input. The audio level for the
selected input is displayed in the output LEDs and the polarity (+ or -) is
displayed in the View or Esc LEDs.
3.
4.
Press and release the Esc ( ) and View ( ) buttons to increase and decrease
the audio level.
Press and release the Audio button to exit the audio display and adjust mode.
The Audio LED stops blinking and turns off.
1. There is one audio level setting per input. The audio level setting is
shared by the left and right audio inputs.
2. The audio level settings are stored in non-volatile memory. When power
is removed and restored, the audio level settings are retained.
Example 8: View and adjust an audio level
See figure 3-15, figure 3-17, and the following steps for an example of viewing and
adjusting the audio level. Audio gain and attenuation is displayed differently on
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Operation, cont’d
the CrossPoint 168 and 1616, but the steps for displaying the value are the same.
For this reason, figure 3-16 and figure 3-18 show the indications displayed on the
CrossPoint 168 and 1616 without duplicating all of the actions shown in figure 3-15
and figure 3-17.
LED key:
= off (value 0 dB),
= on (value 2dB),
B
= blinking (value 1dB),
= flash once
5
F
Press
B
Press
C
B
C
B
INPUTS
1
1
2
2
3
3
4
5
6
7
8
8
9
10
11
12
AUDIO
I/O
CONTROL
4
5
6
7
ENTER PRESET VIEW
ESC
RGBHV AUDIO
OUTPUTS
F
C
Press
+8dB
A
ESC
Figure 3-15 — Example 8: Viewing the audio level, CrossPoint 84, 88,
124, and 128
Press and release the Esc button. The Esc LED flashes once.
A
Press and hold the Audio button for
approximately 2 seconds until the Audio
LED begins to blink, then release the
Audio button.
B
CrossPoint 84, 88, 124, 128
Output LED
View Esc
dB
+9
1
2
3
4
5
6
7
8
B
B
B
+8
+7
+6
+5
+4
+3
+2
+1
0
Press and release the input 5 button. The
input 5 LED lights. The audio level for
the selected input is displayed in the
output LEDs. The polarity is indicated
by either the Esc ( ) or View ( ) LED
blinking.
C
B
B
B
B
B
B
B
B
On the CrossPoint 84, 88, 124, and 128,
each output LED indicates 1dB when
blinking and 2dB when lit.
B
B
B
B
B
On the CrossPoint 168 and 1616, each
output LED indicates 1dB when lit.
-1
B
-2
B
The blinking Esc ( ) LED indicates a
positive (gain) level. The blinking
View ( ) LED indicates a negative
(attenuation) level.
B
B
-3
-4
B
B
B
-5
B
-6
Figure 3-15 and figure 3-16 show an
audio level of +8dB displayed in the
output LEDs on the two different
CrossPoint front panels.
B
B
-7
-8
B
B
B
-9
B
-10
-11
-12
-13
-14
-15
B
B
B
B
B
B
B
B
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B
C
B
LED key:
= off (value 0dB),
= on (value 1dB)
= blinking,
5
B
TROL
VIEW
I/O
INPUTS
1
1
2
2
3
3
4
4
5
6
6
7
7
8
9
10
11
12
13
14
15
16
16
ESC
RGBHV AUDIO
5
8
9
10
11
12
13
14
15
OUTPUTS
C
+8dB
Figure 3-16 — +8dB displayed, CrossPoint 168 and 1616
Press and release the View ( ) button once to decrease the audio level
D
displayed in the output LEDs by 1dB. Press and release the View ( ) button
several more times to decrease the audio level displayed in the output LEDs
by an additional 1dB per button push. Note the output LED, View LED, and
Esc LED changes that occur each time the View ( ) button is pressed and
released. Figure 3-17 and figure 3-18 show the result of pressing the View (
button a total of 9 times. Both figures show an audio level of -1dB. Note that
the Esc ( ) LED has turned off and that the View ( ) LED is blinking to
indicate a negative level.
)
Press
LED key:
= off (value 0 dB),
= on (value 2dB)
B
= blinking (value 1dB),
E
RGBHV AUDIO
B
D
INPUTS
1
2
2
3
3
4
4
5
6
7
8
8
9
10
11
12
CONTROL
I/O
1
5
6
7
ENTER PRESET VIEW
ESC
RGBHV AUDIO
OUTPUTS
B
D
D
-1dB
Press
VIEW
9 times
Figure 3-17 — Example 8, step D: Adjusting the audio level, CrossPoint
84, 88, 124, and 128
B
D
B
LED key:
= off (value 0dB),
= on (value 1dB)
= blinking,
5
B
TROL
VIEW
I/O
INPUTS
1
2
2
3
3
4
4
5
6
6
7
7
8
9
10
10
11
11
12
13
13
14
15
16
16
ESC
RGBHV AUDIO
1
5
8
9
12
14
15
OUTPUTS
D
-1dB
Figure 3-18 — -1dB displayed, CrossPoint 168 and CrossPoint 1616
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Operation, cont’d
If another input button is pressed and released, the level value for the current
input is saved and level value for the newly selected input is displayed.
Press and release the Audio button. The Audio LED stops blinking and the
View ( ) LED (if lit), the Esc ( ) LED (if lit), the selected input LED, and all
output LEDs turn off.
E
Both the RGBHV and Audio LEDs light.
Front panel security lockout (executive mode)
The front panel security lockout limits the operation of the CrossPoint switcher
from the front panel. When the switcher is locked, all of the front panel functions
are disabled except for the view-only mode functions. See Viewing a configuration
on page 3-8. Other than in view-only mode, if the user pushes a front panel button
when the switcher is locked, that button’s associated LED flashes twice and goes
out.
To toggle the security lockout on or off, press and hold the RGBHV and Audio
buttons for approximately two seconds. The RGBHV and Audio LEDs blink twice
to indicate the mode change. Release the RGBHV and Audio buttons. To toggle
the lockout state again, press and hold the RGBHV and Audio buttons again.
System reset to factory defaults
To reset the switcher to the factory default settings, press and hold the Esc button
on the front panel while AC power is being applied. Continue to hold the Esc
button until the power up sequence is completed (all LEDs turn off, the Video and
Audio LEDs turn on, the Esc LED blinks, and the Power LED (if equipped) turns
on). System reset clears all ties and presets and sets all audio gain levels to unity
gain (+0dB).
Rear Panel Controls
The CrossPoint 168 and 1616 have sync termination switches on the rear panel for
inputs 1, 3, 5, and 7. The switches provide a way to condition
16
non-TTL sync levels greater than 5 Vp-p, enabling the sync to be
properly passed from input to selected output(s). The
1
3 5
7
15
16
CrossPoints have two sets of sync termination switches; one for
horizontal or combined sync and a second set for vertical sync.
Each switch provides the option of selecting either 510 ohms or
75 ohms. The 75 ohms position is required only for an input
with non-TTL sync, greater than 5V p-p. The normal position is
510 ohms.
1
3 5
7
An input that produces an out-of-sync display, a display that is rolling
vertically and/or tearing horizontally, could indicate a non-TTL sync input. A
device is known to output non-TTL sync levels (greater than 5V p-p) should be
connected to one of the inputs with sync termination, and the termination
switches for that input should be set to the 75 ohm position. If you’re not sure,
check the specifications in the user’s manual for the input device.
Troubleshooting
This paragraph gives recommendations on what to do if you have problems
operating the CrossPoint, and it provides examples and descriptions for some
image problems you may encounter.
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General checks
1.
Ensure that all devices are plugged in and powered on. The switcher is
receiving power if one of the input LEDs is lit.
2.
3.
4.
5.
Ensure an active input is selected for output on the switcher.
Ensure that the proper signal format is supplied.
Check the cabling and make corrections as necessary.
Call the Extron S3 Sales & Technical Support Hotline if necessary.
Plasma display S-video problem
Extron has encountered a problem with the S-video output by some video
conference codecs, when it is switched using a CrossPoint. Some codecs change the
DC offset on the chrominance (C) so that it is very different from the level on the
luminance (Y). This can cause a plasma display to come up in the wrong size
mode.
With the matrix switcher taken out of the system, the plasma works fine. It looks
like a Extron problem, but it is not. The matrix switcher boosts the bad codec
output, which makes the plasma go to the wrong setting.
Solution: Try placing an Extron video DC block adapter, part #26-495-01, on the
luminance (Y) input to the switcher from the codec.
Worksheets
Rather than trying to remember the configuration for each preset, use worksheets
to record this information. Make copies of the blank worksheets on page 3-21 and
use one for each preset configuration. The forms accommodate all of the
CrossPoint models. Cross off all unused or inactive inputs and outputs. Use
different colors for video and audio.
Worksheet example 1: Entering system equipment
Figure 3-19 shows a worksheet for a CrossPoint 128 HVA in a fictional organization
with the system hardware annotated. Inputs 10 and 11 and output 7 have no
connections in this organization, so they have been crossed out on the worksheet.
On this example, preset 3 is used for the weekly status meeting. Choose your own
method of notation.
Input sources
1
1
2
2
3
3
4
4
5
5
6
6
7
7
8
8
9
9
10
10
11
11
12
13
Output destinations
Preset #
Title:
Video:
Audio:
Fill in the preset number and use colors, or dashes, etc. to make connecting lines.
Indicate if the configuration is for Video, Audio, or both.
Figure 3-19 — Worksheet example 1: System equipment
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Operation, cont’d
Worksheet example 2: Drawing ties
Figure 3-20 continues from worksheet example 1 by showing the video and audio
ties that make up the configuration of preset 3, a solid ink line shows video ties,
and a dashed pencil line shows the audio ties. In this example, the image of the
presenter, from the main podium camera (input 1), is displayed in the main hall
(output 1), to the overflow crowd in the conference room (output 4), and in the
lobby (output 8). The image is also tied to the VCR (output 6). The presenter has a
presentation on her laptop computer (input 4) that is displayed in the main hall
(output 2) and locally on the podium (output 3). The audio from her microphone
(input 3) is played in the hall (output 1), in the conference room (output 4), and sent
to the VCR. Classical music from the CD player (input 5) is being played in the
background in the main hall on sound system #2 (output 5), and in the lobby
(output 8).
Input sources
1
1
2
2
3
3
4
4
5
5
6
6
7
7
8
8
9
9
10
10
11
11
12
13
Output destinations
Preset #
Title:
Video:
Audio:
Fill in the preset number and use colors, or dashes, etc. to make connecting lines.
Indicate if the configuration is for Video, Audio, or both.
Figure 3-20 — Worksheet example 2: Status meeting configuration
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Worksheet example 3: Test configuration
The A/V system in our fictional organization needs to be fine tuned on a regular
basis. Figure 3-21 shows a typical test configuration, with an Extron video test
generator (input 12) generating a test pattern to all monitors (outputs 1, 2, 3, 4, and
8). Sound checks are run from the CD player (input 5) to all audio systems (outputs
1, 2, 4, 5, and 8).
Input sources
1
1
2
2
3
3
4
4
5
5
6
6
7
7
8
8
9
9
10
10
11
11
12
13
Output destinations
2
System test
Preset #
Title:
Video:
Audio:
Fill in the preset number and use colors, or dashes, etc. to make connecting lines.
Indicate if the configuration is for Video, Audio, or both.
Figure 3-21 — Worksheet example 3: Test configuration
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Operation, cont’d
3-20 CrossPoint Matrix Switchers • Operation
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CrossPoint Matrix Switchers • Operation 3-21
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Operation, cont’d
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CrossPoint Matrix Switchers
Chapter Four
4
Programmer’s Guide
Host-to-Switcher Instructions
Switcher-Initiated Messages
Switcher Error Responses
Using the Command/Response Table
Command/Response Table
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Programmer’s Guide
The switcher’s rear panel RS-232/RS-422 connector (figure 4-1) can be connected to
the serial port output of a host device such as a computer, RS-232 capable PDA, or
control system. This connection makes software control of the switcher possible.
Pin RS-232 Function
RS-422 Function
1
2
3
4
5
6
7
8
9
—
Not used
TX- Transmit data (-)
TX+ Transmit data (+)
RX+ Receive data (+)
RX- Receive data (-)
Gnd Signal ground
TX Transmit data
RX Receive data
5
1
1
5
—
Not used
Gnd Signal ground
—
—
—
—
Not used
Not used
Not used
Not used
—
—
—
—
Not used
Not used
Not used
Not used
9
6
6
Male
9
Female
Figure 4-1 — RS-232/RS-422 connector pin arrangement
The CrossPoint Series Matrix Switchers are factory configured for RS-232
control. To use the switcher under RS-422 control, an internal cable must be
moved. Refer to appendix B for the procedure for moving the cable.
The RS-232/RS-422 connector on the CrossPoint Series switcher is a 9-pin D female
connector with pin assignments as shown in figure 4-1.
The protocol is 9600 baud, 8-bit, 1 stop bit, no parity, and no flow control.
Host-to-Switcher Instructions
The switcher accepts SIS (Simple Instruction Set) commands through the
RS-232/RS-422 port. SIS commands consist of one or more characters per
command field. They do not require any special characters to begin or end the
command character sequence. Each switcher response to an SIS command ends
with a carriage return and a line feed (CR/LF = ), which signals the end of the
response character string. A string is one or more characters.
Switcher-Initiated Messages
When a local event such as a front panel operation occurs, the switcher responds
by sending a message to the host. The switcher-initiated messages are listed below
(underlined).
(C) Copyright 2002, Extron Electronics “CrossPoint/Mav/Matrix”, Vx.xx
The copyright message is initiated by the switcher when it is first powered on.
Vx.xx is the firmware version number.
RECONFIG
The reconfig message is initiated by the switcher when a front panel operation has
occurred, an audio gain adjustment has been completed, or a memory preset has
been recalled.
RAM Test Failed
ROM Checksum Failed
EEPROM Reset (Presets/Attenuators)
Serial EEPROM Reset (Current Settings)
Invalid Jumpers
If an error occurs during power-up, the switcher initiates one or more of the
messages listed above.
All Configuration Memory Cleared
The memory cleared message is initiated by the switcher when a system reset has
occurred. See System reset to factory defaults on page 3-16.
4-2
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The switcher does not expect a response from the host, but, for example, the host
program might request a new status.
Switcher Error Responses
When the switcher receives an SIS command and determines that it is valid, it
performs the command and sends a response to the host device. If the switcher is
unable to perform the command because the command is invalid or contains
invalid parameters, the switcher returns an error response to the host. The error
response codes are:
E01 — Invalid input channel number (too large)
E10 — Invalid command
E11 — Invalid preset number (too large)
E12 — Invalid output number (too large)
E13 — Invalid value (out of range)
E14 — Illegal command for this configuration
E17 — Timeout (only caused by direct write of global presets)
Using the Command/Response Table
The command/response table begins on the next page. Lower case letters are
acceptable in the command field only where indicated. Symbols are used
throughout the table to represent variables in the command/response fields.
Command and response examples are shown throughout the table.
ASCII to HEX Conversion Table
Space
CrossPoint Matrix Switchers • Programmer’s Guide
4-3
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Programmer’s Guide, cont’d
Command/Response Table
Symbol Definitions:
= Carriage return/line feed
= Carriage return (no line feed)
•
= Space
X1
= Input number
01 – 08 (CrossPoint 84, 88);
01 – 12 (CrossPoint 124, 128);
01 – 16 (CrossPoint 168, 1616)
Input and output numbers in
commands may be entered as
either 1-digit or 2-digit numbers.
All input and output numbers
are specified as 2-digit numbers
in the response.
X2
= Output number
01 – 04 (CrossPoint 84, 124);
01 – 08 (CrossPoint 88, 128, 168);
01 – 16 (CrossPoint 1616)
X3
X4
X5
X6
X7
X8
= Input number (for tie) 0 – maximum number of inputs (0=disconnected)
= Audio gain
0 – 9 (1dB/step)
= Audio attenuation
= Numeric dB value
= Preset number
= Preset number
= Mute status
1 – 15 (1dB/step)
-15 to +09
00 – 16 (0 = current configuration)
01 – 16
X9
0 = no mute, 1 = video mute, 2 = audio mute, 3 = V and A mute
= Executive mode, mute 1 = on;
0 = off
X10
= Controller software version number to second decimal place
X11
Command/response table for SIS commands
Command
ASCII Command Response
Additional description
(host to switcher)
(switcher to host)
Create ties
X3
X2
X3
X2
X2
X2
X3
Tie input
to output , A & V
*
!
Out •In •All
Example:
1*3!
Out03•In01•All
Tie input 1 A & V to output 3.
Audio breakaway.
X3
X2
X3
Tie input to output, RGBHV only
Example1:
*
&
%
$
Out •In •RGB
Out04•In10•RGB
Out X2 •In X3 •Vid
Out05•In07•Vid
10*4&
Tie input 10 RGB to output 4.
Audio breakaway.
Tie input X3 to output X2 , video only X3
Example1:
7*5%
Tie input X3 to output X2 , audio only X3
*
X2
Tie input 7 video to output 5.
Audio breakaway.
Tie input 12 audio to output 8.
*
X2
Out X2 •In X3 •Aud
Out08•In12•Aud
Out•Multi•In•Multi•All
Example:
12*8$
Esc
X3 X2
X3 X2
*
Quick multiple tie
Example:
Q
*
!…
!
Esc
Q3*4!3*5!3*6!
Out•Multi•In•Multi•All Tie input 3 to outputs 4, 5, and 6.
X3
Tie input to all outputs
Example:
!
Out•Multi•In •All
X3
5!
Out•Multi In05•All
Tie input 5 to all outputs.
Audio input gain and attenuation
X1
X4
X5
X1
X6
Set audio input gain to +dB value
Example:
*
G
g
In •Aud=
1*2G
In01•Aud=+02
Set input 1 audio gain to +2dB.
X1
X1
X6
X6
Set audio input attenuation to -dB value
Increment gain up
*
In •Aud=
X1
X1
{G
In •Aud=
Example:
5 {G
In05•Aud=+03
Audio input 5 level incremented
from +2dB to +3dB.
X1
X1
X6
Decrement gain down
}G
In •Aud=
Example:
7 }G
In07•Aud=-09
Audio input 7 level decremented
from -8dB to -9dB.
1
The & tie command for RGB and the % tie command for video can be used interchangeably on the CrossPoint models.
4-4
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Command/response table for SIS commands (Cont’d)
Command
ASCII Command Response
Additional description
(host to switcher)
(switcher to host)
Global presets
X8
X8
Save current configuration as preset
Example:
,
Spr
Command character is a comma.
Save current ties as preset 9.
9,
Spr09
X8
X8
Recall a preset
Example:
.
Rpr
Command character is a period.
Recall preset 5, which becomes
the current configuration.
5.
Rpr05
Esc
X8
X8
Start direct write of global presets
P
Write Preset
Ready
Allows direct entry of presets.
{Define ties for preset}
{Tie commands}
Esc
X8
End direct write of global presets
Quick recall preset
p
End Write Preset
Saves directly written presets.
Command character is a period.
Esc
X8
.
Rpr
1. This sequence of commands forces the switcher to perform a complete backplane switch
within 60 msecs of receipt of the Quick recall command.
2. The switcher ignores any invalid command or non-switching commands received between
the Start and End commands.
3. If there is no activity for 5 seconds, the switcher returns the timeout (E17) error.
4. The switcher disables front panel switching during this sequence of commands.
5. The switcher returns the invalid command (E10) error if it receives the End command
without the start command or the Quick recall command without a prior direct preset write.
6. The switcher must receive the Quick recall command within 100 msecs of the End
command.
Example:
Esc
P14
Write Preset 14 Ready
Creates new preset 14 with:
A & V Input 1 tied to output 3
Video input 7 tied to output 81
RGB input 10 tied to output 41
Audio input 12 tied to output 4
Stops entry, saves preset 14
Recalls the preset
1*3!
7*8%
10*4&
12*4$
Esc
p
.
End Write Preset 14
Esc
X8
Rpr
Video mute commands
X2
X2
X2
Video mute
*1B
*0B
B
Vmt *1
Mute output
video (video off).
X2
X2
X2
X2
Video unmute
Vmt *0
Unmute output
video (video on).
X9
Read video mute
Global RGB mute
Global RGB unmute
1= mute on, 0 = mute off.
1*B
0*B
Vmt1
Vmt0
Audio mute commands
X2
X2
X2
Audio mute
*1Z
Amt *1
Mute output
video (audio off).
X2
X2
X2
X2
Audio unmute
*0Z
Z
Amt *0
Unmute output
video (audio on).
X9
Read audio mute
Global audio mute
Global audio unmute
1= mute on, 0 = mute off.
1*Z
0*Z
Amt1
Amt0
Front panel security lockout (executive mode)
Lock front panel
X
Exe1
Exe0
Lock front panel, except for
view-only functions.
Unlock front panel
x
Unlock the front panel.
1
The & tie command for RGB and the % tie command for video can be used interchangeably on the CrossPoint models.
CrossPoint Matrix Switchers • Programmer’s Guide
4-5
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Programmer’s Guide, cont’d
Command/response table for SIS commands (Cont’d)
Command
ASCII Command Response
Additional description
(host to switcher)
(switcher to host)
Resets
Esc
Reset global presets
Reset audio levels
Reset all mutes
Reset whole switcher
zG
zA
zZ
zXXX
ZapG••
ZapA••
ZapZ
Clear all global presets.
Reset all audio levels to 0dB.
Unmute all outputs.
Clears all ties and presets, and
resets all audio gains to 0dB.
Esc
Esc
Esc
ZapXXX
View ties, gain, and presets
View video output tie
Example:
X2
X2
X3
V/v
v7%
%
$
Out •In •Vid
Out07•In02•Vid
Output 7 video tied to input 2
video.
X2
X1
X2
X3
View audio output tie
V/v
V3$
Out •In •Aud
Example:
Out03•In06•Aud
Output 3 audio tied to input 6
audio.
X1
X6
View gain for input
Example:
V/v
v4G
VM
G
In •Aud=
In04•Aud=-02
Gain for input #4 is -2dB.
View all output mutes
X9 •(up to 16)•Mut
Each position listed in the
response is an output, left =
output 1, right = n (n = the
maximum number of outputs for
this model).
Example2 (CrossPoint 168):
VM
0•1•0•2•0•3•0•0•Mut
View preset configuration
V/v X7
.
X3 •(up to 16)•Vid• X3 •(up to 16)•Aud
Each position listed in the response is an output, left = output 1, right= output n (n is the
maximum number of outputs). The number in each position is the input tied to the output
represented by that position.
Response description: Input# (I#) assigned to output# (O#)1•I# to O#2...I# to O#n•Vid•I# to O#1•I# to O#2...I# to O#n•Aud
Example2 (CrossPoint 128 HVA):
V0.
Preset #0 is current configuration.
Video input 8 tied to output 2
Audio input 5 tied to output 2 No tied audio input
Response = tied input: 08•08•08•08•07•09•11•03•Vid•05•05•05•05•07•09•11•00•Aud
Output: 01 02 03 04 05 06 07 08 01 02 03 04 05 06 07 08
Video = Input (I) 8 is tied to outputs (O) 1–4; I7— O5; I9 — O6; I11 — O7; I3 — O8.
Audio = The same as video except that input 5 is tied to outputs 1–4 and no input is tied to output 8.
Information requests
Information request
Example:
I/i
i
V
X1X X2 •A X1X X2•Exe X10
V
X1X X2 = V size, A X1XX2 = ASize.
V16X16•A16X16•Exe0
16 Video & 16 Audio inputs and
outputs, front panel unlocked.
Request part number
N/n
N
Nxx-xxx-xx
N60-242-06
See appendix A for part #s.
CrossPoint 1616HVA part # is
60-242-06.
Example:
X11
Query software version
Q/q
Q
Ver
Example:
2
Ver2.00
Sample value only.
HV models do not display audio configuration or mutes, and the number of outputs shown varies with the number of
video or audio outputs.
4-6
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CrossPoint Matrix Switchers
Chapter Five
5
Matrix Software
Matrix Switcher+ Control Program
Button-Label Generator
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Matrix Software
Two software programs accompany the CrossPoint Series switchers:
•
The Extron Matrix Switchers Control Program (Extron part number 29-015-
01), which communicates with the switcher via the RS-232/RS-422 port,
provides an easy way for you to set up ties and sets of ties.
If your CrossPoint Series switcher was previously set up for RS-232, and your
computer comm port uses RS-422, you must change the switcher cabling to
match the computer interface. See appendix B for details.
•
The Extron Button-Label Generator, which allows you to design and print
labels for the CrossPoint front panel buttons.
Both programs are compatible with Windows 95/98, Windows NT, Windows ME,
and Windows 2000. Updates to these programs can be downloaded from the
This chapter describes both programs.
Matrix Switcher+ Control Program
Installing the software
The program is contained on a set of 3.5-inch diskettes, and you should load and
run the program from the hard drive.
To install the program from the floppy disks to the hard drive, run SETUP.EXE
from the floppy disk and follow the instructions that appear on the screen. The
program occupies approximately 3 MB (megabyte) of hard-drive space.
By default, the Windows installation creates a C:\MTRX50 directory, and it places
two icons (Matrix Switcher+ Control Program and Matrix Switcher+ Help) into a
group or folder named “Extron Electronics”.
The program was designed to control most Extron matrix switchers, but its
operation is limited to the features and configuration of your
CrossPoint Series switcher.
Using the software
Overview
This section is an overview of the Extron Matrix Switcher+ Control Program. The
help function contains additional information. See Using the help system for
details.
1.
To run the Matrix Switcher+ Control Program, double-click on the Matrix
Switcher+ Control Program icon (shown at left) in the Extron
Electronics group or folder.
2.
Click on the comm port that is connected to the RS-232/RS-422 port of the
switcher. To set up the software without attaching the switcher to the
computer, see Using emulation mode on page 5-4.
The Extron Matrix Switcher+ Control Program window (figure 5-1 and
figure 5-2) displays the current configuration of the attached matrix.
3.
To set up audio in follow mode (audio and video have the same tie
configuration), select the Follow box at the bottom of the window. To set up
audio in breakaway mode (audio and video have different tie configurations),
deselect the Follow box.
5-2
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Figure 5-1 — Extron Matrix Switcher+ Control Program window (blank)
Figure 5-2 — Sample program window (complete)
4.
To make the control program easier to use, assign a device icon to each input
and output. Click on a box that represents an input or output, and drag the
desired icon onto the box from the icon palette that appears.
5.
To create a tie, drag an input box to one or more output boxes. To remove a
tie, drag the output box to its tied input box.
Windows buttons
The buttons on the right side of the window perform the following functions:
Power — Unavailable for CrossPoint Series switchers, because the switcher power
cannot be controlled via software.
Executive mode — Allows you to lockout front panel operations, except for the
view-only mode functions.
Presets menu — Displays a list of up to 16 presets. You can select a preset from the
list to display it in the window.
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Matrix Software, cont’d
Go — Activates the selected preset as the current configuration.
Save as — Allows the current set of ties to be saved as a preset. Enter the preset
number when prompted to do so.
Changes – Take — Allows you to save to file any changes made to the displayed
configuration.
Changes – Cancel — Returns to the previous screen, undoing any changes you
have made.
Windows menus
File menu —
Save matrix settings as — Saves a complete set of up to 16 presets, plus the
last active setting (preset #0), to a file. Saved settings include audio gain
settings (if specified), assigned icons, and icon captions.
Restore matrix settings from — Loads and activates a previously saved
setting file.
Save this-session’s settings — Saves the current assigned icons and icon
captions.
Restore last-session’s settings — Loads the icons and icon captions that were
saved during the last session. If you saved the previous session’s
changes to disk the last time you exited the program, the ties from the
that session are also loaded.
Select printer — Selects the target printer.
Print tie map — Prints the tie set that is displayed on the screen.
Exit — Closes the Extron Matrix Control Program.
Tools menu —
Assign device icons — Displays the complete set of input and output device
icons. You can drag any of these icons to the input and output boxes.
Edit device palette — Allows you to add your own device icon graphics.
Audio gain settings — Displays the audio gain level setting for a single input
or for all inputs and allows you to change it.
Name presets — Allows you to assign a name to each of the 16 memory
presets.
Show RS-232 strings — Displays the ASCII commands that are used by the
current configuration. You can refer to these for RS-232 programming.
Initialize — Initializes and clears any or all of the following: ties, presets,
audio configuration, preset titles, icon names, and icons.
Audio-config — Displays the audio gain level settings for each input and allows
you to change them.
Preferences menu —
Immediate changes — Causes changes to take effect immediately.
Hold/verify changes — Delays implementation of changes until the Changes
– Take button is pressed.
Ties as lines — Displays ties as lines.
Ties as crosspoints — Displays ties as a grid of inputs and outputs.
5-4
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Using emulation mode
Emulation mode allows you to set up the software without attaching the switcher
to the computer. To use emulation mode, do the following:
1.
2.
3.
Start the program as described in step 1 on page 5-2.
Choose Emulate, and click OK.
Choose an emulation file to open, and click OK. The file DEMO.MTX
provides a sample of a completed matrix setup. The file NEW.INI provides a
blank setup to get you started.
4.
5.
6.
Enter the file name under which you want to save any changes to the file, and
click OK.
Select the number of video boards, audio boards, and matrix model for which
you are preparing a configuration, and click OK.
Continue using the program as described in steps 3 through 5, beginning on
page 5-2.
Using the help system
For information about program features, you can access the help program in any of
the following ways:
• From the Extron Electronics program folder or group, double-click on the Matrix
Switcher Help icon (shown at left).
• From within the Matrix Switcher+ Control Program, click on the Help menu on
the main screen.
• From within the Matrix Switcher+ Control Program, press the F1 key.
Button-Label Generator
The program is contained on the same set of 3.5-inch diskettes as the Matrix
Switcher+ Control Program and is installed automatically when you install that
program.
By default, the Windows installation goes in the C:\BUTTONS directory, and the
Button-Label Generator icon is placed in the “Extron Electronics” group or folder.
Using the software
1.
To run the Button-Label Generator program, double-click on the Button-Label
Generator icon (shown at left) in the Extron Electronics group or
folder, and click OK when prompted.
2.
3.
The Extron’s Button-Label Generator window appears (figure 5-3). Under
System selection, choose Mtrx50/MAV/XPoint.
Using normal Windows controls, you can create and print labels that can be
placed in the label windows on the front panel of the switcher.
For information about using the program, you can access the help program by
clicking on the Help menu on the main screen and choosing Show Help.
You can also see an example of a completed Extron’s Button-Label Generator
window by clicking on the Help menu on the main screen, choosing Show Help,
and clicking on the Load Demo button.
CrossPoint Matrix Switchers • Matrix Software
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Matrix Software, cont’d
Figure 5-3 — Extron’s Button-Label Generator window
5-6
CrossPoint Matrix Switchers • Matrix Software
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CrossPoint Matrix Switchers
Appendix A
A
Specifications
Specifications
Part Numbers
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Specifications
Video
Routing.......................................... 84 Series .................... 8 x 4 matrix
88 Series .................... 8 x 8 matrix
124 Series ................... 12 x 4 matrix
128 Series ................... 12 x 8 matrix
168 Series ................... 16 x 8 matrix
1616 Series ................. 16 x 16 matrix
Gain ............................................... Unity
Bandwidth .................................... 200 MHz (-3dB), fully loaded
0 - 10 MHz ................. no more than +0.1dB to -0.1dB
0 - 130 MHz............... no more than +6dB to -0.8dB
Crosstalk ....................................... -50dB @ 5 MHz, -45dB @ 10 MHz
Switching speed ........................... 200 nS (max.)
Video input
Number/signal type ................... 8, 12, or 16 RGBHV, RGBS, RGsB, RsGsBs, HDTV, component video,
S-video, composite video
Connectors .................................... 84/88 Series .............. 8 x 5 BNC female
124/128 Series .......... 12 x 5 BNC female
168/1616 Series ........ 16 x 5 BNC female
Nominal level ............................... 1V p-p for Y of component video and S-video, and for composite video
0.7V p-p for RGB
0.3V p-p for R-Y and B-Y of component video, and for C of S-video
Minimum/maximum levels ...... Analog ....... 0.5V to 2.0V p-p
Impedance .................................... 75 ohms
Return loss .................................... -30dB @ 5 MHz
Maximum DC offset .................... 1.5V
Video output
Number/signal type ................... 4, 8, or 16 RGBHV, RGBS, RGsB, RsGsBs, HDTV, component video, S-video,
composite video
Connectors .................................... 84/124 Series ............ 4 x 5 BNC female
88/128 Series ............ 8 x 5 BNC female
168 Series ................... 8 x 5 BNC female
1616 Series ................. 16 x 5 BNC female
Nominal level ............................... 1V p-p for Y of component video and S-video, and for composite video
0.7V p-p for RGB
0.3V p-p for R-Y and B-Y of component video, and for C of S-video
Minimum/maximum level ........ 2V p-p
Impedance .................................... 75 ohms
Return loss .................................... -30dB @ 5 MHz
DC offset ....................................... 5mV maximum with input at 0 offset
Sync
Input/output type ....................... RGBHV, RGBS, RGsB, RsGsBs
Input level ..................................... 0.5V to 5.0V p-p, 4.0V p-p normal
Output level.................................. AGC to TTL: 4V to 5V p-p, unterminated
Input impedance
84/88/124/128 Series......... All inputs .................................
510 ohms
168/1616 Series ................... Inputs 1, 3, 5, 7.........................
75 or 510 ohms, switchable
Inputs 2, 4, 6, 8, and 9 through 16 510 ohms
Output impedance ...................... 75 ohms
Polarity .......................................... Positive or negative (follows input)
A-2
CrossPoint Matrix Switchers • Specifications
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Audio — audio models only
Routing .......................................... 84 Series .................... 8 x 4 stereo matrix
88 Series .................... 8 x 8 stereo matrix
124 Series ................... 12 x 4 stereo matrix
128 Series ................... 12 x 8 stereo matrix
168 Series ................... 16 x 8 stereo matrix
1616 Series................. 16 x 16 stereo matrix
Gain ............................................... Unbalanced output: 0dB, balanced output: +6dB
Frequency response ..................... 20 Hz to 20 kHz, 0.05dB
THD + Noise ................................ 0.03% @ 1 kHz at at nominal level
S/N ................................................ >90dB, balanced, at rated maximum output (21dBu)
Crosstalk ....................................... <-80dB @ 1 kHz, fully loaded
Stereo channel separation .......... >80dB @ 1 kHz
CMRR ............................................ >75dB @ 20 Hz to 20 kHz
Audio input — audio models only
Number/signal type ................... 8, 12, or 16 stereo, balanced/unbalanced
Connectors .................................... (8, 12, or 16) 3.5 mm captive screw connectors, 5 pole
Impedance .................................... >10 kohms unbalanced/balanced, DC coupled
Nominal level ............................... -10dBV (316mV)
Maximum level ............................ +19.5dBu, (balanced or unbalanced) at 1%THD+N
Input gain adjustment................. -15dB to +9dB, adjustable per input by RS-232 or front panel
Audio output — audio models only
Number/signal type ................... 4, 8, or 16 stereo, balanced/unbalanced
Connectors .................................... (4, 8, or 16) 3.5 mm captive screw connectors, 5 pole
Impedance .................................... 50 ohms unbalanced, 100 ohms balanced
Gain error ...................................... 0.1dB channel to channel
Maximum level (Hi-Z) ................ >+21dBu, balanced or unbalanced at stated %THD+N
Maximum level (600 ohm) ......... >+15dBm, balanced or unbalanced at stated %THD+N
0dBu = 0.775 volts (RMS).
Control/remote — switcher
Serial control port ........................ 1 RS-232 or RS-422, 9-pin female D connector
Baud rate and protocol ............... 9600, 8-bit, 1 stop bit, no parity
Serial control pin configurations .... 2 = TX, 3 = RX, 5 = GND
Program control ........................... Extron’s control program for Windows®
Extron’s Simple Instruction Set™ – SIS™
General
Power............................................. 100VAC to 240VAC, 50/60 Hz, internal, autoswitchable
84/88/124/128 Series ............ 30 watts
168/1616 Series ....................... 36 watts
Temperature/humidity .............. Storage -40° to +158°F (-40° to +70°C) / 10% to 90%, non-condensing
Operating +32° to +104°F (0° to +40°C) / 10% to 90%, non-condensing
Rack mount ................................... Yes, with included parts
Enclosure type .............................. Metal
Enclosure dimensions
84/88/124/128 Series......... 5.25" H x 17.0" W x 9.4" D (3U high, full rack width)
(13.3 cm H x 43.2 cm W x 23.9 cm D)
(Depth excludes connectors. Width excludes rack ears.)
CrossPoint Matrix Switchers • Specifications
A-3
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Specifications, cont’d
168/1616 Series ................... 10.5" H x 17.0" W x 9.7" D (6U high, full rack width)
(26.7 cm H x 43.2 cm W x 24.6 cm D)
(Depth excludes connectors. Width excludes rack ears.)
Product weight
84/88/124/128 Series.......... 14.8 lbs (6.7 kg)
168/1616 Series ..................... 19.4 lbs (8.8 kg)
Shipping weight
84/88/124/128 Series .......... 21 lbs (10 kg)
168/1616 Series ................... 26 lbs (12 kg)
DIM weight
84/88/124/128 Series .......... 25 lbs
168/1616 Series ................... 34 lbs
Vibration ....................................... ISTA/NSTA 1A in carton (International Safe Transit Association)
Listings .......................................... UL, CUL
Certifications ................................ CE, FCC Class A
MTBF ............................................. 30,000 hours
Warranty ....................................... 3 years parts and labor
Specifications are subject to change without notice.
Part Numbers
CrossPoint part numbers
Extron Part
Part #
CrossPoint 84HV
CrossPoint 84HVA
CrossPoint 88HV
CrossPoint 88HVA
CrossPoint 124HV
CrossPoint 124HVA
CrossPoint 128HV
CrossPoint 128HVA
CrossPoint 168HV
CrossPoint 168HVA
CrossPoint 1616HV
CrossPoint 1616HVA
60-219-05
60-219-06
60-325-05
60-325-06
60-326-05
60-326-06
60-220-05
60-220-06
60-330-05
60-330-06
60-242-05
60-242-06
Matrix Switchers+ Control Program and Button-Label Generator
CrossPoint Matrix Switchers User’s Manual
Optional accessories
Extron Part
Part #
Rack/desk mounting kit
MKP 1000
70-077-03
Gray
Black
White
60-239-01
60-239-02
60-239-03
60-298-01
60-298-02
10-319-10
10-264-01
26-353-01
MCP 1000M (master)
MCP 1000S (slave)
Captive screw audio connector
RCA-to-BNC adapter
SVHS - BNC adapter
A-4
CrossPoint Matrix Switchers • Specifications
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Cables
When using signals with a scanning frequency of 15-125 kHz and running distances
of 100 feet or more, use high resolution BNC cables to achieve maximum
performance.
Bulk cable
Extron Part
Part #
RG6 super high resolution cable
Bulk RG6-1, 500’
Bulk RG6-1, 1000’
Bulk RG6-4, 500’
Bulk RG6-5, 500’
22-098-02
22-098-03
22-099-02
22-100-02
100-075-51
RG6 male crimp connectors, qty. 50
BNC-4 Mini HR Cable
Bulk BNC 4-500’ HR
Bulk BNC 4-1000’ HR
22-032-02
22-032-03
BNC-5 Mini HR Cable
Bulk BNC 5-500’ HR
Bulk BNC 5-1000’ HR
22-020-02
22-020-03
Plenum BNC-5 Mini HR Cable
Bulk BNC 5-500’ HRP
Bulk BNC 5-1000’ HRP
22-103-02
22-103-03
Assorted connectors
BNC connectors
BNC Mini HR crimp connectors, qty. 50
RG6 male crimp connectors, qty. 50
BNC bulkhead connectors, qty. 50
(for custom wall plates)
100-074-51
100-075-51
100-076-51
Pre-cut cables
BNC-4 Mini HR cable is used for RGBS cable runs, and BNC-5 Mini HR cable is
used for RGBHV cable runs. Either type can also be used for composite video,
S-video, or RGsB. All Extron BNC cables have male connectors on both ends. A
plenum version of the BNC-5 Mini HR cable is also available.
BNC-4 Mini HR Cable
BNC-4-25’ MHR (25 feet/7.5 meters)
BNC-4-50’ MHR (50 feet/15.0 meters)
BNC-4-75’ MHR (75 feet/23.0 meters)
BNC-4-100’ MHR (100 feet/30.0 meters)
BNC-4-150’ MHR (150 feet/45.0 meters)
BNC-4-200’ MHR (200 feet/60.0 meters)
BNC-4-250’ MHR (250 feet/75.0 meters)
BNC-4-300’ MHR (300 feet/90.0 meters)
26-210-04
26-210-05
26-210-06
26-210-07
26-210-08
26-210-09
26-210-54
26-210-53
CrossPoint Matrix Switchers • Specifications
A-5
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Specifications, cont’d
Extron Part
Part #
BNC-5 Mini HR Cable
BNC-5-25’ MHR (25 feet/7.5 meters)
BNC-5-50’ MHR (50 feet/15.0 meters)
BNC-5-75’ MHR (75 feet/23.0 meters)
BNC-5-100’ MHR (100 feet/30.0 meters)
BNC-5-150’ MHR (150 feet/45.0 meters)
BNC-5-200’ MHR (200 feet/60.0 meters)
BNC-5-250’ MHR (250 feet/75.0 meters)
BNC-5-300’ MHR (300 feet/90.0 meters)
26-260-03
26-260-04
26-260-16
26-260-05
26-260-12
26-260-06
26-260-18
26-260-14
Bulk cable in lengths up to 5000' rolls is available with or without connectors.
A-6
CrossPoint Matrix Switchers • Specifications
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CrossPoint Matrix Switchers
Appendix B
B
Reference Information
Hardware Upgrades
Button Labels
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Reference Information
Hardware Upgrades
This appendix contains procedures for performing hardware maintenance
procedures such as swapping the RS-232 and RS-422 ports, installing a new
firmware update, and replacing the fuse.
Opening the switcher
Before you can perform any of the hardware upgrade procedures, you must open
the switcher. The interior of the CrossPoint 84, 88, 124, and 188 switchers is
accessed by removing the top cover. The interior of the CrossPoint 168 and 1616 is
accessed by removing the front cover.
Opening the CrossPoint 84, 88, 124, and 128
To open the CrossPoint 84, 88, 124, or 128 switcher, do the following:
1.
2.
Disconnect the power cord from the switcher.
If the switcher is rack mounted, remove the switcher from the rack and place
it on a clean workspace.
3.
Remove the eight screws that secure the switcher’s top cover as shown in
figure B-1.
NOTE: If you are installing
a firmware update, remove
two screws in this location
on the bottom cover also.
Fuse
Power
supply
Video board
Front panel
board
Figure B-1 — Removing the top cover
4.
Lift the top cover straight up as shown in figure B-1. Lift the cover evenly to
clear the grooves at the edge of the rear panel.
5. If you are updating the firmware, remove the two screws at the front edge of
Ribbon cable
the bottom cover, press the two receptacle tabs on the top
cable outward as shown at the left, and pull back gently on
the cable connector to remove it from the receptacle. Lay the
Connector
front panel down in front of the switcher.
Self-latching receptacle
B-2
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Opening the CrossPoint 168 and 1616
To open the CrossPoint 168 or 1616 switcher, do the following:
1.
Disconnect the power cord from the switcher.
Do not strain the three internal cables connected to the front panel. Too
much strain can be damage the cables.
CAUTION
Do not touch the components inside the switcher without being
electrically grounded. Electrostatic discharge (ESD) can damage ICs,
even if you cannot feel, see, or hear it.
CAUTION
2.
Remove the ten screws that secure the switcher’s front cover as shown in
figure B-2. Carefully tilt the front panel away from the main body of the
switcher.
Figure B-2 — Removing the front cover
3.
Press the two receptacle tabs on the top cable outward as shown at the left,
Ribbon cable
and pull back gently on the cable connector to remove it from
the receptacle. Lay the front panel down in front of the
switcher.
Connector
Self-latching receptacle
CrossPoint Matrix Switchers • Reference Information
B-3
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Reference Information, cont’d
Closing the switcher
1.
Reinstall any cables removed. To plug a self latching cable into the desired
receptacle, align the holes in the connector with the pins in the
receptacle, and press evenly until the receptacle tabs lock into
place.
Ribbon cable
Self-latching receptacle
2.
Place the top cover (CrossPoint 84, 88, 124, and 128) and/or front cover (all
models) in place and replace all the screws removed in Opening the switcher on
page B-2.
Swapping the serial ports
The CrossPoint switchers are factory configured for RS-232 use. If you want to use
RS-422 and the switcher is configured for RS-232, or if you want to use RS-232 and
the switcher is configured for RS-422, do the following:
1.
2.
Follow the appropriate instructions in Opening the Switcher on page B-2 to gain
access to the interior of your switcher.
Locate the switcher’s front panel board (figure B-3).
Label includes
Extron part number &
Software version (Vx.xx)
Key
Pin 1 (red stripe on ribbon cable )
19-965-01
Vx.xx
J1 RS-422
receptacle
Slots for removing IC
with PLCC IC puller
J2 RS-232
receptacle
U7
19-965-01
Vx.xx
Figure B-3 — Front panel board
3.
On the side of the front panel board that faces the rear of the switcher, locate
the RS-232 ribbon cable. On any CrossPoint model, the RS-422 ribbon cable
receptacle, which is normally empty, is located to the left of the RS-232 ribbon
cable receptacle.
4.
To remove the cable from the current receptacle, press the two receptacle tabs
outward as shown at the left, and pull up gently on the cable
Ribbon cable
connector to remove it from the receptacle.
Connector
5.
To plug the cable into the desired receptacle, align the
holes in the connector with the pins in the receptacle,
and press evenly until the receptacle tabs lock into place.
Self-latching receptacle
6. Reinstall the switcher’s cover. See Closing the
switcher, above.
Ribbon cable
7.
Attach the power cord to the switcher and to the AC
power source. Make sure the switcher is working
properly.
Self-latching receptacle
B-4
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8.
If the switcher was removed from a rack, remove its power cord, reattach the
switcher to the rack, and reconnect the power cord.
9.
Reconnect the input and output cables.
Installing a firmware update
The IC that contains the firmware for the matrix switcher also contains the
memory in which presets and audio levels are saved. When you replace the IC,
these settings will be lost. You may want to record the presets and audio levels
before you replace the IC.
To replace the firmware, do the following:
1.
Follow the appropriate instructions in Opening the Switcher on page B-2 to gain
access to the interior of your switcher, including the instructions for removing
the front panel.
2.
Locate the RS-232/RS-422 ribbon cable that connects the front panel board to
the rear panel RS-232/422 port (figure B-3). Note which receptacle on the
front panel board that the RS-232/RS-422 cable plugs into, and remove the
cable from its receptacle (see step 4 in Swapping the serial ports).
Do not touch the components inside the switcher without being electrically
grounded. Electrostatic discharge (ESD) can damage ICs, even if you cannot
feel, see, or hear it.
3.
4.
5.
6.
Unplug the power cable from the front panel board.
Place the front panel board, button side down, on a suitable workspace.
Locate IC U7 (figure B-3).
Use the PLCC IC puller to remove the existing firmware IC. Squeeze the tool
to align its hooks with the slots in opposite corners of socket U7.
Insert the hooks, squeeze gently, and pull the IC straight out of the
socket. Set the IC aside.
7.
Note the key (angled corner) of the new firmware IC and
the dot on the underside that indicates pin 1 (figure B-4).
Orient the IC to match the key and pin 1 (indicated by
arrow) on the socket, and carefully press the IC in place.
Pin 1 mark
Pin 1 mark
Key
Key
IC
Socket
Figure B-4 — Key and pin 1 mark
8.
Reinstall the power cable that was removed in step 3.
9.
Reinstall the RS-232/RS-422 cable removed in step 2. Ensure the RS-232/
RS-422 ribbon cable is plugged back into the proper receptacle for the
communications format desired (RS-232 or RS-422).
10. Reinstall the switcher’s front panel and cover. See Closing the switcher on
page B-4.
CrossPoint Matrix Switchers • Reference Information
B-5
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Reference Information, cont’d
If you choose to check for proper operation before putting the cover back
on, ensure that tools and hands are outside the switcher and then perform
step 11. After recognizing the new IC, the switcher should power up
normally. Unplug the AC power cord, and reinstall the switcher.
11. Reinitialize the switcher to recognize the new IC as follows:
a. Connect the power cord to the AC power source.
b. Press and hold the Enter button while you connect the power cord to the
switcher.
c. Observe that the Input, Output, Preset, View, and Esc LEDs all flash.
d. Release the Enter button.
12. Ensure that the switcher is working properly.
13. If the switcher was removed from a rack, remove its power cord, reattach the
switcher to the rack, and reconnect the power cord.
14. Reconnect the input and output cables.
Replacing the AC fuse (CrossPoint 84, 88, 124, and 128 only)
The AC fuse on the power supply board is a user-replaceable component of the
CrossPoint 84, 88, 124, and 128. To replace the AC fuse, do the following:
1.
Follow the instructions in Opening the CrossPoint 84, 88, 124, and 128 on page
B-2 to remove the top cover.
2.
Locate the fuse on the power supply board (see figure B-1), and remove it
from its retaining clips.
3.
4.
5.
If test equipment is available, you can check the fuse.
Place a new 2A/250V fast-blow fuse in the retaining clips.
Reinstall the switcher’s cover. See Closing the switcher on page B-4.
If you choose to check the switcher for proper operation before putting the
cover back on, ensure that tools and hands are outside the switcher, and
then connect the power cord to the unit and to an AC source. The
switcher should power up normally. Unplug the AC power cord, and
reinstall the switcher.
6.
7.
8.
Attach the power cord to the switcher and to the AC power source. Make
sure the switcher is working properly.
If the switcher was removed from a rack, remove its power cord, reattach the
switcher to the rack, and reconnect the power cord.
Reconnect the input and output cables.
Button Labels
Figure B-5 provides blanks of a 16-button strip of button labels. Feel free to
photocopy them or cut them out of the manual, write button information in each
button area as desired, and put them in the switcher’s label window. For 8-button
strips and 12-button strips, use scissors to trim the blank to the appropriate length.
B-6
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CrossPoint Matrix Switchers • Reference Information
B-7
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Reference Information, cont’d
B-8
CrossPoint Matrix Switchers • Reference Information
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FCC Class A Notice
Note: This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful interference to
radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference, in which case the user will be required to correct the interference at his own expense.
Note: This unit was tested with shielded cables on the peripheral devices. Shielded cables must be
used with the unit to ensure compliance.
Extron’s Warranty
Extron Electronics warrants this product against defects in materials and workmanship for a period
of three years from the date of purchase. In the event of malfunction during the warranty period
attributable directly to faulty workmanship and/or materials, Extron Electronics will, at its option,
repair or replace said products or components, to whatever extent it shall deem necessary to restore
said product to proper operating condition, provided that it is returned within the warranty period,
with proof of purchase and description of malfunction to:
USA, Canada, South America,
and Central America:
Europe, Africa, and the Middle East:
Extron Electronics, Europe
Beeldschermweg 6C
3821 AH Amersfoort
The Netherlands
Extron Electronics
1230 South Lewis Street
Anaheim, CA 92805, USA
Asia:
Japan:
Extron Electronics, Japan
Daisan DMJ Bldg. 6F,
3-9-1 Kudan Minami
Chiyoda-ku, Tokyo 102-0074
Japan
Extron Electronics, Asia
135 Joo Seng Road, #04-01
PM Industrial Bldg.
Singapore 368363
This Limited Warranty does not apply if the fault has been caused by misuse, improper handling
care, electrical or mechanical abuse, abnormal operating conditions or non-Extron authorized
modification to the product.
If it has been determined that the product is defective, please call Extron and ask for an Applications
Engineer at (714) 491-1500 (USA), 31.33.453.4040 (Europe), 65.6383.4400 (Asia), or 81.3.3511.7655 (Japan)
to receive an RA# (Return Authorization number). This will begin the repair process as quickly as
possible.
Units must be returned insured, with shipping charges prepaid. If not insured, you assume the risk
of loss or damage during shipment. Returned units must include the serial number and a
description of the problem, as well as the name of the person to contact in case there are any
questions.
Extron Electronics makes no further warranties either expressed or implied with respect to the
product and its quality, performance, merchantability, or fitness for any particular use. In no event
will Extron Electronics be liable for direct, indirect, or consequential damages resulting from any
defect in this product even if Extron Electronics has been advised of such damage.
Please note that laws vary from state to state and country to country, and that some provisions of
this warranty may not apply to you.
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Extron Electronics, USA
1230 South Lewis Street
Anaheim, CA 92805
USA
Extron Electronics, Europe
Beeldschermweg 6C
3821 AH Amersfoort
The Netherlands
Extron Electronics, Asia
135 Joo Seng Road, #04-01
PM Industrial Building
Singapore 368363
Extron Electronics, Japan
Daisan DMJ Building 6F
3-9-1 Kudan Minami
Chiyoda-ku, Tokyo 102-0074 Japan
+81.3.3511.7655
714.491.1500
+31.33.453.4040
+65.6383.4400
Fax 714.491.1517
Fax +31.33.453.4050
Fax +65.6383.4664
Fax +81.3.3511.7656
© 2004 Extron Electronics. All rights reserved.
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