Dell PowerEdge C4130
Owner's Manual
Regulatory Model: E32S Series
Regulatory Type: E32S001
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Contents
Supported configurations on PowerEdge C4130 systems..................................................................8
Customer and field replaceable units...................................................................................................9
Front panel features and indicators....................................................................................................10
Back panel features and indicators..................................................................................................... 11
NIC indicator codes.............................................................................................................................13
uSATA SSD indicator codes.................................................................................................................14
Redundant power supply indicator codes......................................................................................... 14
Documentation matrix........................................................................................................................16
Quick Resource Locator ...............................................................................................................17
2 Performing initial system configuration ........................................................18
Setting up your system........................................................................................................................18
Methods of setting up and configuring the iDRAC IP address .........................................................18
Logging in to iDRAC............................................................................................................................19
Methods of installing the operating system....................................................................................... 19
Managing your system remotely........................................................................................................ 19
Downloading drivers and firmware.................................................................................................... 19
Navigation keys....................................................................................................................................21
About System Setup............................................................................................................................22
Enabling Console Redirection...................................................................................................... 22
Entering System Setup.................................................................................................................. 22
System Setup Main Menu..............................................................................................................22
System BIOS screen...................................................................................................................... 22
System Information screen...........................................................................................................23
Memory Settings screen............................................................................................................... 24
Processor Settings screen ............................................................................................................24
SATA Settings screen ....................................................................................................................26
Boot Settings screen..................................................................................................................... 28
Network Settings screen...............................................................................................................28
Integrated Devices screen ........................................................................................................... 29
Serial Communication screen...................................................................................................... 30
System Profile Settings screen...................................................................................................... 31
System Security Settings screen................................................................................................... 32
Miscellaneous Settings screen......................................................................................................34
About Boot Manager...........................................................................................................................35
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Entering Boot Manager ................................................................................................................ 35
Boot Manager main menu............................................................................................................ 35
Changing the boot order....................................................................................................................36
Choosing the system boot mode.......................................................................................................36
Assigning a system and setup password............................................................................................ 37
Deleting or changing an existing system password or setup password...........................................37
Safety instructions...............................................................................................................................39
Before working inside your system.................................................................................................... 39
After working inside your system....................................................................................................... 39
Recommended tools..........................................................................................................................40
System covers..................................................................................................................................... 40
Removing the system top cover (front)....................................................................................... 40
Installing the system top cover (front)..........................................................................................41
Removing the system top cover (back)........................................................................................ 41
Installing the system top cover (back)..........................................................................................42
Inside the system.................................................................................................................................43
Intrusion switch...................................................................................................................................44
Removing the intrusion switch.....................................................................................................44
Installing the intrusion switch.......................................................................................................45
Internal dual SD module (optional).................................................................................................... 46
Removing an internal SD card......................................................................................................46
Installing an internal SD card........................................................................................................46
Removing the internal dual SD module ...................................................................................... 47
Installing the internal dual SD module ........................................................................................ 49
Cooling shroud................................................................................................................................... 49
Removing the cooling shroud......................................................................................................50
Installing the cooling shroud.........................................................................................................51
Processor blank................................................................................................................................... 51
Removing a processor blank.........................................................................................................51
Installing a processor blank.......................................................................................................... 52
System memory.................................................................................................................................. 53
General memory module installation guidelines.........................................................................55
Mode-specific guidelines..............................................................................................................55
Sample memory configurations................................................................................................... 57
Removing memory modules........................................................................................................60
Installing memory modules...........................................................................................................61
Processors........................................................................................................................................... 63
Removing a heat sink....................................................................................................................64
Removing a processor.................................................................................................................. 65
Installing a processor.................................................................................................................... 69
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Installing a heat sink...................................................................................................................... 70
System battery.....................................................................................................................................72
Replacing the system battery........................................................................................................72
PCIe shroud.........................................................................................................................................74
Removing the PCIe shroud...........................................................................................................74
Installing the PCIe shroud............................................................................................................. 75
Expansion card riser and expansion cards......................................................................................... 76
Expansion card installation guidelines..........................................................................................76
Removing the expansion card riser.............................................................................................. 78
Installing the expansion card riser................................................................................................ 79
Removing expansion cards...........................................................................................................80
Installing expansion cards............................................................................................................. 81
Expansion card cabling diagrams.................................................................................................83
Power supply units..............................................................................................................................85
Hot Spare feature.......................................................................................................................... 85
Removing the power supply unit blank....................................................................................... 86
Installing the power supply unit blank..........................................................................................87
Removing an AC power supply unit............................................................................................. 87
Installing an AC power supply unit...............................................................................................88
Hard drives.......................................................................................................................................... 89
Removing the optional 2.5 inch hard drive cage.........................................................................89
Installing the optional 2.5 inch hard drive cage...........................................................................90
Removing the optional 2.5 inch hard drive cage cover...............................................................91
Installing the optional 2.5 inch hard drive cage cover.................................................................92
Removing 2.5 inch cabled hard drives from the hard drive cage............................................... 93
Installing a 2.5 inch cabled hard drive into the hard drive cage..................................................95
Hard drive cabling diagrams......................................................................................................... 97
uSATA SSDs......................................................................................................................................... 99
Removing a 1.8 inch uSATA SSD blank.........................................................................................99
Installing a 1.8 inch uSATA SSD blank........................................................................................ 100
Removing a 1.8 inch uSATA SSD carrier.....................................................................................100
Installing a 1.8 inch uSATA SSD carrier....................................................................................... 101
Removing a 1.8 inch uSATA SSD from a SSD carrier................................................................. 102
Installing a 1.8 inch uSATA SSD into a SSD carrier.....................................................................103
Removing the 1.8 inch uSATA SSD cage....................................................................................104
Installing the 1.8 inch uSATA SSD cage......................................................................................105
Removing the 1.8 inch uSATA SSD backplane...........................................................................105
Installing the 1.8 inch uSATA SSD backplane.............................................................................106
Internal USB memory key (optional)................................................................................................ 107
Replacing the internal USB key...................................................................................................107
Cable routing clip..............................................................................................................................108
Removing the cable routing clip................................................................................................ 108
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Installing the cable routing clip.................................................................................................. 109
System board.....................................................................................................................................110
Removing the system board....................................................................................................... 110
Installing the system board..........................................................................................................112
Trusted Platform Module...................................................................................................................115
Installing the Trusted Platform Module.......................................................................................115
Re-enabling the TPM for BitLocker users...................................................................................116
Re-enabling the TPM for TXT users............................................................................................116
Cooling fans.......................................................................................................................................117
Removing a cooling fan...............................................................................................................117
Installing a cooling fan................................................................................................................ 118
Graphics processing unit...................................................................................................................119
GPU installation guidelines..........................................................................................................119
Removing a GPU blank .............................................................................................................. 120
Removing a GPU riser cable from the system board.................................................................121
Removing a GPU......................................................................................................................... 122
Removing a GPU riser cable board.............................................................................................124
Removing the GPU brackets from the replacement GPUs........................................................127
Installing the GPU brackets on the GPU removed from your system...................................... 129
Installing the custom GPU brackets on the replacement GPU.................................................130
Installing a GPU riser cable board.............................................................................................. 130
Installing a GPU blank..................................................................................................................131
Installing a GPU........................................................................................................................... 132
Installing a GPU riser cable on the system board...................................................................... 132
GPU cabling diagrams.................................................................................................................134
GPU switch board (optional)............................................................................................................ 148
Removing the optional GPU switch board ................................................................................148
Installing the optional GPU switch board ..................................................................................149
Control panel module.......................................................................................................................150
Removing the control panel module......................................................................................... 150
Installing the control panel module............................................................................................151
Safety first—for you and your system...............................................................................................153
Troubleshooting system startup failure............................................................................................153
Troubleshooting external connections............................................................................................153
Troubleshooting the video subsystem.............................................................................................153
Troubleshooting a USB device......................................................................................................... 154
Troubleshooting a serial I/O device................................................................................................. 154
Troubleshooting a NIC......................................................................................................................155
Troubleshooting a wet system......................................................................................................... 155
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Troubleshooting a damaged system................................................................................................156
Troubleshooting the system battery.................................................................................................157
Troubleshooting power supply units............................................................................................... 158
Troubleshooting power source problems................................................................................. 158
Troubleshooting power supply unit problems...........................................................................158
Troubleshooting cooling problems..................................................................................................159
Troubleshooting cooling fans.......................................................................................................... 159
Troubleshooting system memory....................................................................................................160
Troubleshooting an internal USB key............................................................................................... 161
Troubleshooting an SD card............................................................................................................. 161
Troubleshooting a hard drive........................................................................................................... 162
Troubleshooting a storage controller.............................................................................................. 163
Troubleshooting expansion cards....................................................................................................164
Troubleshooting processors.............................................................................................................164
Troubleshooting a GPU.................................................................................................................... 165
System messages.............................................................................................................................. 165
Warning messages.......................................................................................................................165
Diagnostic messages...................................................................................................................165
Alert messages.............................................................................................................................166
6 Using system diagnostics................................................................................167
Dell Embedded System Diagnostics.................................................................................................167
When to use the Embedded System Diagnostics...................................................................... 167
Running the Embedded System Diagnostics from Boot Manager............................................167
System diagnostic controls.........................................................................................................168
System board jumper settings..........................................................................................................169
System board connectors.................................................................................................................170
Disabling a forgotten password........................................................................................................ 171
8 Technical specifications..................................................................................173
Contacting Dell..................................................................................................................................177
Locating your system service tag......................................................................................................177
Mini Express Service Tag............................................................................................................. 178
Quick Resource Locator .................................................................................................................. 178
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1
About the PowerEdge C4130 system
The Dell PowerEdge C4130 rack servers support up to:
•
•
•
•
•
•
Two Intel Xeon E5-2600 v3 processors
Sixteen DIMMs
Four 2.5 inch hard drives (optional)
Two 1.8 inch solid state drives (SSDs)
Two power supply units (PSUs)
Four graphics processing units (GPUs)
NOTE: All GPU cards must be of the same type and model. Mixing GPUs is not supported.
NOTE: The PSU 2 slot also functions as the optional 2.5 inch hard drive cage slot. If you install the
optional 2.5 inch hard drives, your system will not support the redundancy feature.
Supported configurations on PowerEdge C4130 systems
Table 1. Supported configurations
PowerEdge Configuration
Description
Expansion card Expansion
C4130
type
slot 1
card slot 2
systems
Single
processor
systems
A
E
Supports four GPUs and a GPU
switch board.
x8
x8
x16
Supports two GPUs but does not
support a GPU switch board.
Not supported
Dual
processor
systems
B
C
D
G
Supports four GPUs and a GPU
switch board.
x8
x16
x8
Supports four GPUs but does not
support a GPU switch board.
x8
Supports two GPUs but does not
support a GPU switch board.
x16
x16
x16
x16
Supports four GPUs and a GPU
switch board with dual GPU virtual
mode.
F
Supports two GPUs but does not
support a GPU switch board.
x8
x8
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PowerEdge Configuration
Description
Expansion card Expansion
C4130
type
slot 1
card slot 2
systems
H
I
Supports three GPUs but does not
support a GPU switch board.
x8
x8
x8
Supports three GPUs but does not
support a GPU switch board.
Not supported
NOTE: Incorrect removal and installation of the GPUs will cause operational issues to your system.
Customer and field replaceable units
The following components are Customer Replaceable Units (CRUs):
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Cooling fans
Expansion card riser
Expansion cards
Internal dual SD module (IDSDM)
SD cards
Internal USB keys
Power supply units (PSUs)
1.8 inch uSATA SSDs
1.8 inch uSATA SSD cage
1.8 inch uSATA SSD backplane
2.5 inch hard drives
2.5 inch hard drive cage
Memory modules
PCI shroud
Cooling shroud
Cable routing clip
Heat sinks and processors
The following components are Field Replaceable Units (FRUs). Removal and installation procedures
should be performed only by Dell certified service technicians.
•
•
•
•
•
•
•
•
•
Graphics processing units (GPUs)
GPU switch board
GPU riser cable board
GPU brackets
GPU blanks
Intrusion switch
System board
Trusted Platform Module (TPM)
System battery
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•
Control panel module
Front panel features and indicators
Figure 1. Front panel features and indicators
Item
Indicator, button, or
connector
Icon
Description
1
Health indicator
Indicates the health of the system.
•
If the system is on and in good health, the
indicator lights solid blue. No corrective action
is required.
•
The indicator blinks amber if the system is on or
in standby, and if any error exists (for example, a
failed fan). See the System Event Log or system
messages for the specific issue. For more
information on error messages, see the Dell
Event and Error Messages Reference Guide at
dell.com/esmmanuals. Invalid memory
configurations can cause the system to halt at
startup without any video output. See Getting
help.
2
3
Ambient air temperature
sensor
Measures the ambient air temperature.
Power-on indicator,
power button
The power-on indicator lights when the system
power is on. The power button controls the power
supply output to the system.
NOTE: On ACPI-compliant operating systems,
turning off the system using the power button
causes the system to perform a graceful
shutdown before power to the system is
turned off.
4
System identification
button
The identification button on the front and back
panels can be used to locate a particular system
within a rack. When one of these buttons is pressed,
the corresponding system identification button on
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Item
Indicator, button, or
connector
Icon
Description
the back flashes until one of the buttons is pressed
again.
Press the system identification button to turn the
system ID on or off.
If the system stops responding during POST, press
and hold the system ID button for more than five
seconds to enter BIOS progress mode.
To reset iDRAC (if not disabled in F2 iDRAC setup),
press and hold the button for more than 15
seconds.
5
Control panel
Consists of the health indicator, ambient air
temperature sensor, power-on indicator, power
button, and the system identification button.
Back panel features and indicators
Figure 2. Back panel features and indicators—PowerEdge C4130
Item
Indicator, button, or
connector
Icon
Description
1
System identification
button
The identification button on the front and back
panels can be used to locate a particular system
within a rack. When one of these buttons is
pressed, the corresponding system identification
button on the back flashes until one of the buttons
is pressed again.
Press the system identification button to turn the
system ID on or off.
If the system stops responding during POST, press
and hold the system ID button for more than five
seconds to enter BIOS progress mode.
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Item
Indicator, button, or
connector
Icon
Description
To reset iDRAC (if not disabled in F2 iDRAC setup),
press and hold the button for more than 15
seconds.
Used to troubleshoot software and device driver
errors when running certain operating systems.
This button can be pressed using the end of a
paper clip.
2
NMI button
Use this button only if directed to do so by
qualified support personnel or by the operating
system documentation.
3
4
iDRAC8 Enterprise port
Dedicated management port.
Half-height PCIe
expansion card slot 1
Allows you to connect half-height, half-length, low
profile PCI Express expansion cards.
5
Serial connector
Allows you to connect a serial device to the
system.
6
7
Video connector
USB connector (2)
Allows you to connect a VGA display to the system.
Allows you to connect USB devices to the system.
The ports are USB 3.0-compliant.
8
9
Half-height PCIe
expansion card slot 2
Allows you to connect half-height, half-length, low
profile PCI Express expansion cards.
Information tag
A slide-out label panel which allows you to record
system information such as Service Tag, NIC, MAC
address and so on as per your need.
10
Ethernet connector (2)
Two integrated 10/100/1000/Mbps NIC
connectors.
11
12
13
Hard drive (2)
Up to two 1.8 inch uSATA SSDs.
One 1600 W or 1100 W PSU.
Power supply unit (PSU1)
Power supply unit
(PSU2)/2.5 inch Hard
drive cage slot
One 1600 W or 1100 W PSU or up to four 2.5 inch
cabled hard drives.
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NIC indicator codes
Figure 3. NIC indicators
1.
link indicator
Indicator pattern
2.
activity indicator
Convention
Description
A
B
C
D
Link and activity indicators The NIC is not connected to the network.
are OFF
Link indicator is green
The NIC is connected to a valid network at its maximum
port speed (1 Gbps).
Link indicator is yellow
The NIC is connected to a valid network at less than its
maximum port speed.
Activity indicator is blinking Network data is being sent or received.
green
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uSATA SSD indicator codes
Figure 4. uSATA SSD indicators
1.
uSATA SSD activity indicator
uSATA SSD
2.
uSATA SSD status indicator
3.
NOTE: If the SSD is in Advanced Host Controller Interface (AHCI) mode, the status indicator (on the
right side) does not function and remains off.
Drive-status indicator pattern
Condition
Blinks green two times per second
Off
Identifying drive or preparing for removal.
Drive ready for insertion or removal.
NOTE: The drive status indicator remains off until
all hard drives are initialized after the system is
turned on. Drives are not ready for insertion or
removal during this time.
Blinks green, amber, and turns off
Blinks amber four times per second
Steady green
Predicted drive failure
Drive failed
Drive online
Blinks green three seconds, amber three
seconds, and turns off six seconds
Rebuild aborted
Redundant power supply indicator codes
Each AC power supply unit (PSU) has an illuminated translucent handle that indicates whether power is
present or whether a power fault has occurred.
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Figure 5. AC PSU status indicator
1.
AC PSU status indicator/handle
Convention
Power Indicator Description
Pattern
A
B
Green
A valid power source is connected to the PSU and the PSU is
operational.
Flashing green
When the firmware of the PSU is being updated, the PSU handle
flashes green.
CAUTION: Do not disconnect the power cord or unplug the
PSU when updating firmware. If firmware update is
interrupted, the PSUs will not function. You must roll back the
PSU firmware by using Life cycle controller. See Dell Lifecycle
Controller User’s Guide at dell.com/esmmanuals.
C
Flashing green
and turns off
When hot-adding a PSU, the PSU handle flashes green five times at
4 Hz rate and turns off. This indicates that there is a PSU mismatch
with respect to efficiency, feature set, health status, and supported
voltage. Replace the PSU with a PSU that matches the capacity of
the PSU.
CAUTION: For AC power supplies, use only PSUs with the
Extended Power Performance (EPP) label on the back. Mixing
PSUs from previous generations of PowerEdge servers can
result in a PSU mismatch condition or failure to power on.
D
Flashing amber
Indicates a problem with the PSU.
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Convention
Power Indicator Description
Pattern
CAUTION: When correcting a PSU mismatch, replace only the
PSU with the flashing indicator. Swapping the other PSU to
make a matched pair can result in an error condition and
unexpected system shutdown. To change from a High Output
configuration to a Low Output configuration or vice versa,
you must power down the system.
CAUTION: AC PSUs support both 220 V and 110 V input
voltages with the exception of Titanium PSUs, which support
only 220 V. When two identical PSUs receive different input
voltages, they can output different wattages, and trigger a
mismatch.
CAUTION: If two PSUs are used, they must be of the same type
and have the same maximum output power.
CAUTION: Combining AC and DC PSUs is not supported and
triggers a mismatch.
E
Not lit
Power is not connected.
Documentation matrix
The documentation matrix provides information on documents that you can refer to for setting up and
managing your system.
To...
Refer to...
Install your system into a rack
Rack documentation included with your rack
solution
Set up your system and know the system technical Getting Started With Your System that shipped with
specifications
your system or see dell.com/poweredgemanuals
Install the operating system
Operating system documentation at dell.com/
operatingsystemmanuals
Get an overview of the Dell Systems Management Dell OpenManage Systems Management Overview
offerings
Guide at dell.com/openmanagemanuals
Configure and log in to iDRAC, set up managed
and management system, know the iDRAC
features and troubleshoot using iDRAC
Integrated Dell Remote Access Controller User's
Guide at dell.com/esmmanuals
Know about the RACADM subcommands and
supported RACADM interfaces
RACADM Command Line Reference Guide for
iDRAC and CMC at dell.com/esmmanuals
Launch, enable and disable Lifecycle Controller,
Dell Lifecycle Controller User’s Guide at dell.com/
know the features, use and troubleshoot Lifecycle esmmanuals
Controller
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To...
Refer to...
Use Lifecycle Controller Remote Services
Dell Lifecycle Controller Remote Services Quick
Start Guide at dell.com/esmmanuals
Set up, use, and troubleshoot OpenManage Server Dell OpenManage Server Administrator User’s
Administrator
Guide at dell.com/openmanagemanuals
Install, use, and troubleshoot OpenManage
Essentials
Dell OpenManage Essentials User’s Guide at
dell.com/openmanagemanuals
Know the features of the storage controller cards, Storage controller documentation at dell.com/
deploy the cards, and manage the storage
subsystem
storagecontrollermanuals
Check the event and error messages generated by Dell Event and Error Messages Reference Guide at
the system firmware and agents that monitor
system components
dell.com/esmmanuals
Quick Resource Locator
Use the Quick Resource Locator (QRL) to get immediate access to system information and how-to
videos. This can be done by visiting dell.com/QRL or by using your smartphone or tablet and a model
specific Quick Resource (QR) code located on your Dell PowerEdge system. To try out the QR code, scan
the following image.
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2
Performing initial system configuration
After you receive your system, you must set up your system, install the operating system if it is not pre-
installed, and set up and configure the system iDRAC IP address.
Setting up your system
1. Unpack the system.
2. Install the system into the rack. For more information on installing the system into the rack, see your
system Rack Installation Placemat at dell.com/poweredgemanuals.
3. Connect the peripherals to the system.
4. Connect the system to its electrical outlet.
5. Turn the system on by pressing the power button or using iDRAC.
6. Turn on the attached peripherals.
Methods of setting up and configuring the iDRAC IP
address
You can set up the Integrated Dell Remote Access Controller (iDRAC) IP address by using one of the
following interfaces:
1. iDRAC Settings utility.
2. Lifecycle Controller.
3. Dell Deployment Toolkit.
You can configure iDRAC IP using:
1. iDRAC Web Interface.
For more information, see the Integrated Dell Remote Access Controller User's Guide.
2. Remote Access Controller ADMin (RACADM).
For more information, see the RACADM Command Line Interface Reference Guide and the
Integrated Dell Remote Access Controller User's Guide.
3. Remote Services that includes Web Services Management (WS-Man). For more information, see the
Lifecycle Controller Remote Services Quick Start Guide.
For more information on setting up and configuring iDRAC, see the Integrated Dell Remote Access
Controller User's Guide at dell.com/esmmanuals.
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Logging in to iDRAC
You can log in to iDRAC as an iDRAC local user, a Microsoft Active Directory user, or a Lightweight
Directory Access Protocol (LDAP) user. You can also log in by using Single Sign-On or a Smart Card. The
default user name is root and password is calvin. For more information on logging in to iDRAC and
iDRAC licenses, see the Integrated Dell Remote Access Controller User's Guide at dell.com/esmmanuals.
You can also access iDRAC using RACADM. For more information, see the RACADM Command Line
Interface Reference Guide and the Integrated Dell Remote Access Controller User's Guide available at
dell.com/esmmanuals.
Methods of installing the operating system
If the system is shipped without an operating system, install the supported operating system on the
system by using one of the following methods:
•
Dell Systems Management Tools and Documentation media. See the operating system
documentation at dell.com/operatingsystemmanuals.
•
•
Dell Lifecycle Controller. See the Lifecycle Controller documentation at dell.com/esmmanuals.
Dell OpenManage Deployment Toolkit. See the OpenManage documentation at dell.com/
openmanagemanuals.
For information on the list of operating systems supported on your system, see the operating systems
support matrix at dell.com/ossupport.
Managing your system remotely
To perform out-of-band systems management using iDRAC, you must configure iDRAC for remote
accessibility, set up the management station and managed system, and configure the supported Web
browsers. For more information, see the Integrated Dell Remote Access Controller User’s Guide at
dell.com/esmmanuals.
You can also remotely monitor and manage the server by using the Dell OpenManage Server
Administrator (OMSA) software and OpenManage Essentials (OME) systems management console. For
more information, see dell.com/openmanagemanuals.
Downloading drivers and firmware
It is recommended that you download and install the latest BIOS, drivers, and systems management
firmware on your system.
Prerequisites
Ensure that you clear the web browser cache.
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Steps
1. Go to dell.com/support/drivers.
2. In the Product Selection section, enter the Service Tag of your system in the Service Tag or Express
Service Code field.
NOTE: If you do not have the Service Tag, select Automatically detect my Service Tag for me
to allow the system to automatically detect your Service Tag, or select Choose from a list of all
Dell products to select your product from the Product Selection page.
3. Click Get drivers and downloads.
The drivers that are applicable to your selection are displayed.
4. Download the drivers you require to a USB drive, CD, or DVD.
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3
Pre-operating system management
applications
The pre-operating system management applications for your system helps you manage different settings
and features without booting to the operating system.
Your system has the following pre-operating system management applications:
•
•
•
System Setup
Boot Manager
Dell Lifecycle Controller
Navigation keys
The navigation keys can help you quickly access the pre-operating system management applications.
Key
Description
<Page Up> Moves to the previous screen.
<Page
Moves to the next screen.
Down>
Up arrow
Moves to the previous field.
Moves to the next field.
Down
arrow
<Enter>
Spacebar
<Tab>
Enables you to type a value in the selected field (if applicable) or follow the link in the field.
Expands or collapses a drop-down list, if applicable.
Moves to the next focus area.
NOTE: This feature is applicable for the standard graphic browser only.
<Esc>
<F1>
Moves to the previous page until you view the main screen. Pressing <Esc> in the main
screen exits System BIOS or iDRAC Settings/ Device Settings/Service Tag Settings and
proceeds with system boot.
Displays the System Setup help.
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About System Setup
Using System Setup, you can configure the BIOS settings, iDRAC settings, and device settings of your
system.
You can access System Setup in two ways:
•
•
Standard Graphical Browser — This is enabled by default.
Text Browser — This is enabled by using Console Redirection.
NOTE: By default, help text for the selected field is displayed in the graphical browser. To view the
help text in the text browser, press <F1>.
Enabling Console Redirection
To enable Console Redirection, in System Setup, select System BIOS → Serial Communication → On
with Console Redirection via COMx (or Auto if a serial terminal is present).
Entering System Setup
1. Turn on or restart your system.
2. Press <F2> immediately after you see the following message:
<F2> = System Setup
If your operating system begins to load before you press <F2>, wait for the system to finish booting,
and then restart your system and try again.
System Setup Main Menu
Option
Description
System BIOS
iDRAC Settings
Enables you to configure BIOS settings.
Enables you to configure iDRAC settings.
The iDRAC Settings utility is an interface to set up and configure the
iDRAC parameters by using UEFI. You can enable or disable various
iDRAC parameters by using the iDRAC Settings utility. For more
information about this utility, see the Integrated Dell Remote Access
Controller User’s Guide at dell.com/esmmanuals.
Device Settings
Enables you to configure device settings.
System BIOS screen
By using the System BIOS screen, you can view the BIOS settings as well as edit specific functions such
as Boot Order, System Password, Setup Password, setting the RAID mode, and enabling or disabling USB
ports.
To view the System BIOS screen click System BIOS on the System Setup Main Menu.
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The System BIOS screen details are explained as follows:
Menu Item
Description
System Information
Displays information about the system such as the system model name,
BIOS version and Service Tag.
Memory Settings
Processor Settings
Displays information and options related to the installed memory.
Displays information and options related to the processor such as speed,
cache size.
SATA Settings
Boot Settings
Displays options to enable or disable the integrated SATA controller and
ports.
Displays options to specify the boot mode (BIOS or UEFI). Enables you to
modify UEFI and BIOS boot settings.
Network Settings
Integrated Devices
Displays options to change the network settings.
Displays options to enable or disable integrated device controllers and
ports and specify related features and options.
Serial Communication
System Profile Settings
System Security
Displays options to enable or disable the serial ports and specify related
features and options.
Displays options to change the processor power management settings,
memory frequency, and so on.
Displays options to configure the system security settings such as, system
password, setup password, TPM security. It also enables or disables
support for the power and NMI buttons on the system.
Miscellaneous Settings
Displays options to change the system date, time, and so on.
System Information screen
You can use the System Information screen to view system properties such as Service Tag, system
model, and the BIOS version.
To view the System Information click System Setup Main Menu → System BIOS → System Information.
The System Information screen details are explained as follows:
Menu Item
Description
System Model Name
System BIOS Version
Displays the system model name.
Displays the BIOS version installed on the system.
Displays the current revision of the Management Engine firmware.
System Management
Engine Version
System Service Tag
Displays the system service tag.
System Manufacturer
Displays the name of the system manufacturer.
Displays the contact information of the system manufacturer.
System Manufacturer
Contact Information
System CPLD Version
Displays the current revision of the system CPLD firmware.
UEFI Compliance Version Displays the system firmware UEFI compliance level.
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Memory Settings screen
You can use the Memory Settings screen to view all the memory settings as well as enable or disable
specific memory functions such as system memory testing and node interleaving.
You can view the Memory Setting screen by clicking System Setup Main Menu → System BIOS →
Memory Settings.
The Memory Settings screen details are explained as follows:
Menu Item
Description
System Memory Size
System Memory Type
System Memory Speed
System Memory Voltage
Video Memory
Displays the amount of memory installed in the system.
Displays the type of memory installed in the system.
Displays the system memory speed.
Displays the system memory voltage.
Displays the amount of video memory.
System Memory Testing
Specifies whether system memory tests are run during system boot.
Options are Enabled and Disabled. By default, the System Memory
Testing option is set to Disabled.
Memory Operating Mode
Specifies the memory operating mode. The options available are
Optimizer Mode, Advanced ECC Mode, Mirror Mode, Spare Mode,
Spare with Advanced ECC Mode, and Dell Fault Resilient Mode. By
default, the Memory Operating Mode option is set to Optimizer Mode.
NOTE: The Memory Operating Mode can have different default and
available options based on the memory configuration of your
system.
NOTE: The Dell Fault Resilient Mode establishes an area of memory
that is fault resilient. This mode can be used by an operating system
that supports the feature to load critical applications or enables the
operating system kernel to maximize system availability.
Node Interleaving
Snoop Mode
Specifies if Non-Uniform Memory architecture (NUMA) is supported. If
this field is Enabled, memory interleaving is supported if a symmetric
memory configuration is installed. If Disabled, the system supports
NUMA (asymmetric) memory configurations. By default, Node
Interleaving option is set to Disabled.
Specifies the Snoop Mode options. Snoop Mode options available are
Home Snoop, Early Snoop, Cluster on Die. By default, the Snoop Mode
option is set to Early Snoop. The field is available only when Node
Interleaving is Disabled.
Processor Settings screen
You can use the Processor Settings screen to view the processor settings and perform functions such as
enabling virtualization technology, hardware prefetcher, and logical processor idling.
You can view the Processor Settings screen by clicking System Setup Main Menu → System BIOS →
Processor Settings.
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The Processor Settings screen details are explained as follows:
Menu Item
Description
Logical Processor
Enables or disables the logical processors and displays the
number of logical processors. If the Logical Processor option
is set to Enabled, the BIOS displays all the logical processors.
If this option is set to Disabled, the BIOS displays only one
logical processor per core. By default, the Logical Processor
option is set to Enabled.
Alternate RTID (Requestor Transaction Enables you to allocate more RTIDs to the remote socket,
ID) Setting
thereby increasing cache performance between the sockets
or easing work in normal mode for NUMA. By default, the
Alternate RTID (Requestor Transaction ID) Setting is set to
Disabled.
Virtualization Technology
Enables or disables the additional hardware capabilities
provided for virtualization. By default, the Virtualization
Technology option is set to Enabled.
Address Translation Service (ATS)
Defines the Address Translation Cache (ATC) for devices to
cache the DMA transactions. This field provides an interface
to a chipset's Address Translation and Protection Table to
translate DMA addresses to host addresses. By default, the
option is set to Enabled.
Adjacent Cache Line Prefetch
Optimizes the system for applications that require high
utilization of sequential memory access. By default, the
Adjacent Cache Line Prefetch option is set to Enabled. You
can disable this option for applications that require high
utilization of random memory access.
Hardware Prefetcher
Enables or disables the hardware prefetcher. By default, the
Hardware Prefetcher option is set to Enabled.
DCU Streamer Prefetcher
Enables or disables the Data Cache Unit (DCU) streamer
prefetcher. By default, the DCU Streamer Prefetcher option is
set to Enabled.
DCU IP Prefetcher
Execute Disable
Enables or disables the Data Cache Unit (DCU) IP prefetcher.
By default, the DCU IP Prefetcher option is set to Enabled.
Enables or disables the execute disable memory protection
technology. By default, the Execute Disable option is set to
Enabled.
Logical Processor Idling
Configurable TDP
Enables or disables the operating system capability to put
logical processors in the idling state in order to reduce power
consumption. By default, the option is set to Disabled.
Allows reconfiguration of Thermal Design Power (TDP) to
lower levels.
TDP refers to the maximum amount of power the cooling
system is required to dissipate.
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Menu Item
Description
X2Apic Mode
Enables or disables the X2Apic mode.
Number of Cores per Processor
Controls the number of enabled cores in each processor. By
default, the Number of Cores per Processor option is set to
All.
Processor 64-bit Support
Processor Core Speed
Processor 1
Specifies if the processor(s) support 64-bit extensions.
Displays the maximum core frequency of the processor.
NOTE: Depending on the number of installed CPUs,
there may be up to four processor listings. The following
settings are displayed for each processor installed in the
system.
Family-Model-Stepping
Displays the family, model and stepping of the processor as
defined by Intel.
Brand
Displays the brand name reported by the processor.
Displays the total L2 cache.
Level 2 Cache
Level 3 Cache
Number of Cores
Displays the total L3 cache.
Displays the number of cores per processor.
SATA Settings screen
You can use the SATA Settings screen to view the SATA settings of SATA devices and enable RAID on
your system.
You can view the SATA Settings screen by clicking System Setup Main Menu → System BIOS → SATA
Settings.
The SATA Settings screen details are explained below.
Menu Item
Description
Embedded SATA
Enables the embedded SATA to be set to Off, ATA, AHCI, or RAID modes.
By default, the Embedded SATA option is set to AHCI.
Security Freeze Lock
Write Cache
Port A
Sends Security Freeze Lock command to the Embedded SATA drives
during POST. This option is only applicable to ATA and AHCI mode.
Enables or disables the command for Embedded SATA drives during
POST.
Sets the drive type of the selected device. For Embedded SATA settings
in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF
to turn off BIOS support.
For AHCI mode or RAID mode, BIOS always enables support.
Model
Displays the drive model of the selected device.
Displays the type of drive attached to the SATA port.
Drive Type
Capacity
Displays the total capacity of the hard drive. The field is undefined for
removable media devices such as optical drives.
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Menu Item
Port B
Description
Sets the drive type of the selected device. For Embedded SATA settings
in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF
to turn off BIOS support.
For AHCI mode or RAID mode, BIOS always enables support.
Model
Displays the drive model of the selected device.
Displays the type of drive attached to the SATA port.
Drive Type
Capacity
Displays the total capacity of the hard drive. The field is undefined for
removable media devices such as optical drives.
Port C
Sets the drive type of the selected device. For Embedded SATA settings
in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF
to turn off BIOS support.
For AHCI mode or RAID mode, BIOS always enables support.
Model
Displays the drive model of the selected device.
Displays the type of drive attached to the SATA port.
Drive Type
Capacity
Displays the total capacity of the hard drive. The field is undefined for
removable media devices such as optical drives.
Port D
Sets the drive type of the selected device. For Embedded SATA settings
in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF
to turn off BIOS support.
For AHCI mode or RAID mode, BIOS always enables support.
Model
Displays the drive model of the selected device.
Displays the type of drive attached to the SATA port.
Drive Type
Capacity
Displays the total capacity of the hard drive. The field is undefined for
removable media devices such as optical drives.
Port E
Sets the drive type of the selected device. For Embedded SATA settings
in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF
to turn off BIOS support.
For AHCI mode or RAID mode, BIOS always enables support.
Model
Displays the drive model of the selected device.
Displays the type of drive attached to the SATA port.
Drive Type
Capacity
Displays the total capacity of the hard drive. The field is undefined for
removable media devices such as optical drives.
Port F
Sets the drive type of the selected device. For Embedded SATA settings
in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF
to turn off BIOS support.
For AHCI mode or RAID mode, BIOS always enables support.
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Boot Settings screen
You can use the Boot Settings screen to set the Boot mode to either BIOS or UEFI. It also enables you to
specify the boot order.
To view the Boot Settings screen, click System Setup Main Menu → System BIOS → Boot Settings.
Menu Item
Boot Mode
Description
Enables you to set the boot mode of the system.
CAUTION: Switching the boot mode may prevent the system from
booting if the operating system is not installed in the same boot
mode.
NOTE: Setting this field to UEFI disables the BIOS Boot Settings
menu. Setting this field to BIOS disables the UEFI Boot Settings
menu.
If the operating system supports UEFI, you can set this option to UEFI.
Setting this field to BIOS allows compatibility with non-UEFI operating
systems. By default, the Boot Mode option is set to BIOS.
Boot Sequence Retry
Hard-Disk Failover
Enables or disables the Boot Sequence Retry feature. If this field is
enabled and the system fails to boot, the system reattempts the boot
sequence after 30 seconds. By default, the Boot Sequence Retry option
is set to Enabled.
Specifies which devices in the Hard-Disk Drive Sequence are attempted
in the boot sequence. When the option is set to Disabled, only the first
hard disk device in the list is attempted to boot. When set to Enabled, all
hard disk devices are attempted in the order, as listed in the Hard-Disk
Drive Sequence. This option is not enabled for UEFI Boot Mode.
Boot Option Settings
Configures the boot sequence and the boot devices.
Network Settings screen
You can use the Network Settings screen to modify PXE device settings. Network Settings are only
available in UEFI boot mode. BIOS does not control network settings in the BIOS boot mode. For BIOS
boot mode, the network settings are handled by the network controllers option ROM.
To view the Network Settings screen, click System Setup Main Menu → System BIOS → Network
Settings.
Menu Item
Description
PXE Device n (n = 1 to 4)
Enables or disables the device. When enabled, a UEFI boot option is
created for the device.
PXE Device n Settings (n = 1 Allows you to control the configuration of the PXE device.
to 4)
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Integrated Devices screen
You can use the Integrated Devices screen to view and configure the settings of all integrated devices
including the video controller, integrated RAID controller, and the USB ports.
You can view the Integrated Devices screen by clicking System Setup Main Menu → System BIOS →
Integrated Devices.
The Integrated Devices screen details are explained below.
Menu Item
Description
USB 3.0 Setting
Enables or disables the USB 3.0 support. Enable this option only if your
operating system supports USB 3.0. If you disable this option, devices operate
at USB 2.0 speed. USB 3.0 is disabled by default.
User Accessible USB
Ports
Enables or disables the USB ports. Selecting Only Back Ports On disables the
front USB ports, selecting All Ports Off disables all USB ports. The USB
keyboard and mouse operates during boot process in certain operating
systems. After the boot process is complete, the USB keyboard and mouse do
not work if the ports are disabled.
NOTE: Selecting Only Back Ports On and All Ports Off will disable the
USB management port and also restrict access to iDRAC features.
Internal USB Port
Enables or disables the internal USB port. By default, the option is set to
Enabled.
Integrated Network
Card 1
Enables or disables the integrated network card.
Embedded NIC1 and
NIC2
NOTE: The Embedded NIC1 and NIC2 option is only available on
systems that do not have Integrated Network Card 1.
Enables or disables the Embedded NIC1 and NIC2. If set to Disabled, the NIC
may still be available for shared network access by the embedded
management controller. The embedded NIC1 and NIC2 option is only
available on systems that do not have NDCs. This option is mutually exclusive
with the Integrated Network Card 1 option. Configure this function using the
NIC management utilities of the system.
I/OAT DMA Engine
Enables or disables the I/OAT option. Enable only if the hardware and
software support the feature.
Embedded Video
Controller
Enables or disables the Embedded Video Controller. By default, the
embedded video controller is Enabled. Current state of Embedded Video
Controller is Enabled. Current State of Embedded Video Controller is a read
only field, indicating the current state for the Embedded Video Controller. If
the Embedded Video Controller is the only display capability in the system
(that is, no add-in graphics card is installed), then the Embedded Video
Controller is automatically used as the primary display even if the Embedded
Video Controller setting is Disabled.
Current State of
Embedded Video
Controller
Displays the current state of the Embedded Video Controller. Current State
of Embedded Video Controller is a read only field, indicating the current
state for the Embedded Video Controller.
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Menu Item
Description
SR-IOV Global Enable
Enables or disables the BIOS configuration of Single Root I/O Virtualization
(SR-IOV) devices. By default, the SR-IOV Global Enable option is set to
Disabled.
OS Watchdog Timer
If your system stops responding, this watchdog timer aids in the recovery of
your operating system. When this field is set to Enabled, the operating system
is allowed to initialize the timer. When the option is set to Disabled (the
default), the timer will have no effect on the system.
Memory Mapped I/O
above 4 GB
Enables or disables the support for PCIe devices that require large amounts of
memory. By default, the option is set to Enabled.
Slot Disablement
Enables or disables the available PCIe slots on your system. The Slot
Disablement feature controls the configuration of PCIe cards installed in the
specified slot. Slot disablement must be used only when the installed
peripheral card is preventing booting into the operating system or causing
delays in system startup. If the slot is disabled, both the Option ROM and UEFI
driver are disabled.
Serial Communication screen
You can use the Serial Communication screen to view the properties of the serial communication port.
To view the Serial Communication click System Setup Main Menu → System BIOS → Serial
Communication.
Menu Item
Description
Serial Communication
Selects serial communication devices (Serial Device 1 and Serial Device 2)
in the BIOS. BIOS console redirection can also be enabled and the port
address can be specified. By default, Serial Communication option is set
to Auto.
Serial Port Address
Enables you to set the port address for serial devices. By default, the
Serial Port Address option is set to Serial Device 1=COM2, Serial Device
2=COM1
NOTE: You can use only Serial Device 2 for the Serial Over LAN
(SOL) feature. To use console redirection by SOL, configure the
same port address for console redirection and the serial device.
NOTE: Every time the system boots, the BIOS syncs the serial MUX
setting saved in iDRAC. The serial MUX setting can independently be
changed in iDRAC. Therefore, loading the BIOS default settings from
within the BIOS setup utility may not always revert this setting to the
default setting of Serial Device 1.
External Serial Connector
You can associate the External Serial Connector to Serial Device 1, Serial
Device 2, or the Remote Access Device using this field.
NOTE: Only Serial Device 2 can be used for (Serial Over LAN) SOL.
To use console redirection by SOL, configure the same port address
for console redirection and the serial device.
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Menu Item
Description
NOTE: Every time the system boots, the BIOS syncs the serial MUX
setting saved in iDRAC. The serial MUX setting can independently be
changed in iDRAC. Therefore, loading the BIOS default settings from
within the BIOS setup utility may not always revert this setting to the
default setting of Serial Device 1.
Failsafe Baud Rate
Displays the failsafe baud rate for console redirection. The BIOS attempts
to determine the baud rate automatically. This failsafe baud rate is used
only if the attempt fails, and the value must not be changed. By default,
the Failsafe Baud Rate option is set to 115200.
Remote Terminal Type
Redirection After Boot
Sets the remote console terminal type. By default, the Remote Terminal
Type option is set to VT 100/VT 220.
Enables or disables the BIOS console redirection when the operating
system is loaded. By default, the Redirection After Boot option is set to
Enabled.
System Profile Settings screen
You can use the System Profile Settings screen to enable specific system performance settings such as
power management.
To view the System Profile Settings click System Setup Main Menu → System BIOS → System Profile
Settings.
Menu Item
Description
System Profile
Sets the system profile. If you set the System Profile option to a mode
other than Custom, the BIOS automatically sets the rest of the options.
You can only change the rest of the options if the mode is set to Custom.
By default, the System Profile option is set to Performance Per Watt
Optimized (DAPC). DAPC is Dell Active Power Controller.
NOTE: The following parameters are available only when the System
Profile is set to Custom.
CPU Power Management
Sets the CPU power management. By default, the CPU Power
Management option is set to System DBPM (DAPC). DBPM is Demand-
Based Power Management.
Memory Frequency
Turbo Boost
Sets the speed of the system memory. You can select Maximum
Performance, Maximum Reliability, or a specific speed.
Enables or disables the processor to operate in turbo boost mode. By
default, the Turbo Boost option is set to Enabled.
Energy Efficient Turbo
Enables or disables the Energy Efficient Turbo.
Energy Efficient Turbo (EET) is a mode of operation where a processor’s
core frequency is adjusted within the turbo range based on workload.
C1E
Enables or disables the processor to switch to a minimum performance
state when it is idle. By default, the C1E option is set to Enabled.
C States
Enables or disables the processor to operate in all available power states.
By default, the C States option is set to Enabled.
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Menu Item
Description
Collaborative CPU
Performance Control
Enables or disables the CPU power management. When set to Enabled,
the CPU power management is controlled by the OS DBPM and the
System DBPM (DAPC). By default, the option is set to Disabled.
Memory Patrol Scrub
Memory Refresh Rate
Uncore Frequency
Sets the memory patrol scrub frequency. By default, the Memory Patrol
Scrub option is set to Standard.
Sets the memory refresh rate to either 1x or 2x. By default, the Memory
Refresh Rate option is set to 1x.
Selects the Processor Uncore Frequency.
Dynamic mode allows the processor to optimize power resources across
the cores and uncore during runtime. The optimization of the uncore
frequency to either save power or optimize performance is influenced by
the setting of the Energy Efficiency Policy.
Energy Efficient Policy
Enables you to select the Energy Efficient Policy.
The CPU uses the setting to manipulate the internal behavior of the
processor and determines whether to target higher performance or
better power savings.
Number of Turbo Boot
Enabled Cores for Processor
1
NOTE: If there are two processors installed in the system, you see an
entry for Number of Turbo Boost Enabled Cores for Processor 2.
Controls the number of turbo boost enabled cores for processor 1. By
default, the maximum number of cores is enabled.
Monitor/Mwait
Enables the Monitor/Mwait instructions in the processor. By default, the
Monitor/Mwait option is set to Enabled for all system profiles, except
Custom.
NOTE: This option can be disabled only if the C States option in
Custom mode is set to disabled.
NOTE: When C States set to Enabled in Custom mode, changing
the Monitor/Mwait setting does not impact system power/
performance.
System Security Settings screen
You can use the System Security screen to perform specific functions such as setting the system
password, setup password and disabling the power button.
To view the System Security click System Setup Main Menu → System BIOS → System Security Settings.
Menu Item
Description
Intel AES-NI
Improves the speed of applications by performing encryption and
decryption using the Advanced Encryption Standard Instruction Set and is
set to Enabled by default.
System Password
Setup Password
Sets the system password. This option is set to Enabled by default and is
read-only if the password jumper is not installed in the system.
Sets the setup password. This option is read-only if the password jumper
is not installed in the system.
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Menu Item
Description
Password Status
Locks the system password. By default, the Password Status option is set
to Unlocked.
TPM Security
NOTE: The TPM menu is available only when the TPM module is
installed.
Allows you to control the reporting mode of the Trusted Platform
Module (TPM). By default, the TPM Security option is set to Off. You can
only modify the TPM Status, TPM Activation, and Intel TXT fields if the
TPM Status field is set to either On with Pre-boot Measurements or On
without Pre-boot Measurements.
TPM Information
Changes the operational state of the TPM. By default, the TPM Activation
option is set to No Change.
TPM Status
Displays the TPM status.
TPM Command
CAUTION: Clearing the TPM results in the loss of all keys in the
TPM. The loss of TPM keys may affect booting to the operating
system.
Clears all the contents of the TPM. By default, the TPM Clear option is set
to No.
Intel TXT
Enables or disables the Intel Trusted Execution Technology (TXT). To
enable Intel TXT, Virtualization Technology must be enabled and TPM
Security must be Enabled with Pre-boot measurements. By default, the
Intel TXT option is set to Off.
Power Button
Enables or disables the power button on the front of the system. By
default, the Power Button option is set to Enabled.
NMI Button
Enables or disables the NMI button on the front of the system. By default,
the NMI Button option is set to Disabled.
AC Power Recovery
AC Power Recovery Delay
Sets how the system reacts after AC power is restored to the system. By
default, the AC Power Recovery option is set to Last.
Sets how the system supports staggering of power up after AC power is
restored to the system. By default, the AC Power Recovery Delay option
is set to Immediate.
User Defined Delay (60s to
240s)
Sets the User Defined Delay when the User Defined option for AC Power
Recovery Delay is selected.
UEFI Variable Access
Provides varying degrees of securing UEFI variables. When set to
Standard (the default) UEFI variables are accessible in the Operating
System per the UEFI specification. When set to Controlled, selected UEFI
variables are protected in the environment and new UEFI boot entries are
forced to be at the end of the current boot order.
Secure Boot
Enables Secure Boot, where the BIOS authenticates each pre-boot image
using the certificates in the Secure Boot Policy. Secure Boot is disabled
by default.
Secure Boot Policy
When Secure Boot policy is Standard, the BIOS uses the system
manufacturer’s key and certificates to authenticate pre-boot images.
When Secure Boot policy is Custom, the BIOS uses the user-defined key
and certificates. Secure Boot policy is Standard by default.
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Menu Item
Description
Secure Boot Policy
Summary
Displays the list of certificates and hashes that secure boot uses to
authenticate images.
Secure Boot Custom Policy Settings screen
Secure Boot Custom Policy Settings is displayed only when Secure Boot Policy is set to Custom.
In the System Setup Main Menu, click System BIOS → System Security → Secure Boot Custom Policy
Settings.
Menu Item
Description
Platform Key
Imports, exports, deletes, or restores the platform
key (PK).
Key Exchange Key Database
Authorized Signature Database
Forbidden Signature Database
Allows you to import, export, delete, or restore
entries in the Key Exchange Key (KEK) Database.
Imports, exports, deletes, or restores entries in the
Authorized Signature Database (db).
Imports, exports, deletes, or restores entries in the
Forbidden Signature Database (dbx).
Miscellaneous Settings screen
You can use the Miscellaneous Settings screen to perform specific functions such as updating the asset
tag, and changing the system date and time.
To view the Miscellaneous Settings screen, click System Setup Main Menu → System BIOS →
Miscellaneous Settings.
Menu Item
System Time
System Date
Asset Tag
Description
Enables you to set the time on the system.
Enables you to set the date on the system.
Displays the asset tag and enables you to modify it
for security and tracking purposes.
Keyboard NumLock
Enables you to set whether the system boots with
the NumLock enabled or disabled. By default the
Keyboard NumLock is set to On.
NOTE: This option does not apply to 84-key
keyboards.
F1/F2 Prompt on Error
Enables or disables the F1/F2 prompt on error. By
default, F1/F2 Prompt on Error is set to Enabled.
The F1/F2 prompt also includes keyboard errors.
Load Legacy Video Option ROM
Enables you to determine whether the system
BIOS loads the legacy video (INT 10H) option ROM
from the video controller. Selecting Enabled in the
operating system does not support UEFI video
output standards. This field is only for UEFI boot
mode. You cannot set this to Enabled if UEFI
Secure Boot mode is enabled.
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Menu Item
Description
In-System Characterization
This option enables or disables In-System
Characterization. By default, In-System
Characterization is set to Disabled. The two other
options are Enabled and Enabled - No Reboot.
NOTE: The default setting for In-System
Characterization is subject to change in
future BIOS releases.
When enabled, In-System Characterization (ISC)
executes during POST upon detecting relevant
change(s) in system configuration. This helps in
optimizing the system power and performance.
ISC takes about 20 seconds to execute, and system
reset is required for ISC results to be applied. The
Enabled - No Reboot option executes ISC and
continues without applying ISC results until the
next time system reset occurs. The Enabled option
executes ISC and forces an immediate system
reset so that ISC results can be applied. It takes the
system longer to be ready due to the forced
system reset. When disabled, ISC does not execute.
About Boot Manager
Boot Manager enables you to add, delete, and arrange boot options. You can also access System Setup
and boot options without restarting the system.
Entering Boot Manager
The Boot Manager screen enables you to select boot options and diagnostic utilities.
1. Turn on or restart your system.
2. Press F11 when you see the message F11 = Boot Manager.
If your operating system begins to load before you press F11, allow the system to finish booting, and
then restart your system and try again.
Boot Manager main menu
Menu Item
Description
Continue Normal Boot
The system attempts to boot to devices starting
with the first item in the boot order. If the boot
attempt fails, the system continues with the next
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Menu Item
Description
item in the boot order until the boot is successful
or no more boot options are found.
One Shot Boot Menu
Takes you to the boot menu, where you can select
a one time boot device to boot from.
Launch System Setup
Enables you to access System Setup.
Launch Lifecycle Controller
Exits the Boot Manager and invokes the Lifecycle
Controller program.
System Utilities
Launches System Utilities menu such as System
Diagnostics and UEFI shell.
Changing the boot order
You may have to change the boot order if you want to boot from a USB key or an optical drive. The
instructions given below may vary if you have selected BIOS for Boot Mode.
1. In the System Setup Main Menu, click System BIOS → Boot Settings.
2. Click Boot Option Settings → Boot Sequence.
3. Use the arrow keys to select a boot device, and use the <+> and <-> keys to move the device down
or up in the order.
4. Click Exit, click Yes to save the settings on exit.
Choosing the system boot mode
System Setup enables you to specify the boot mode for installing your operating system:
•
•
BIOS boot mode (the default) is the standard BIOS-level boot interface.
Unified Extensible Firmware Interface (UEFI) boot mode is an enhanced 64-bit boot interface. If you
have configured your system to boot to UEFI mode, it overlays the system BIOS.
To select the system Boot Mode:
1. In System Setup click Boot Settings and select Boot Mode.
2. Select the boot mode you want the system to boot into.
NOTE: After the system boots in the specified boot mode, proceed to install your operating system
from that mode.
CAUTION: Trying to boot the operating system from the other boot mode will cause the system
to halt at startup.
NOTE: Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS
and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot
mode.
NOTE: For the latest information on supported operating systems, go to dell.com/ossupport.
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Assigning a system and setup password
Prerequisites
NOTE: The password jumper enables or disables the System Password and Setup Password
You can assign a new System Password and Setup Password or change an existing System Password
and Setup Password only when the password jumper setting is enabled and Password Status is
Unlocked.
If the password jumper setting is disabled, the existing System Password and Setup Password are deleted
and you need not provide the system password to boot the system.
Steps
1. To enter System Setup, press <F2> immediately after a power-on or reboot.
2. From the System Setup Main Menu, select System BIOS and press <Enter>.
The System BIOS screen is displayed.
3. On the System BIOS screen, select System Security and press <Enter>.
The System Security screen is displayed.
4. On the System Security screen, verify that Password Status is Unlocked.
5. Select System Password, enter your system password, and press <Enter> or <Tab>.
Use the following guidelines to assign the system password:
•
•
•
A password can have up to 32 characters.
The password can contain the numbers 0 through 9.
Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`).
A message prompts you to re-enter the system password.
6. Re-enter the system password, and click OK.
7. Select Setup Password, enter your setup password and press <Enter> or <Tab>.
A message prompts you to re-enter the setup password.
8. Re-enter the setup password, and click OK.
9. Press <Esc> to return to the System BIOS screen. Press <Esc> again.
A message prompts you to save the changes.
NOTE: Password protection does not take effect until the system reboots.
Deleting or changing an existing system password or
setup password
Prerequisites
Ensure that the Password jumper is set to enabled and the Password Status is set to Unlocked before
attempting to delete or change the existing System password or Setup password. You cannot delete or
change an existing System password or Setup password if the Password Status is set to Locked.
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Steps
1. To enter System Setup, press F2 immediately after a power-on or restart.
2. In System Setup Main Menu, select System BIOS and press Enter.
The System BIOS screen is displayed.
3. In the System BIOS screen, select System Security and press Enter.
The System Security screen is displayed.
4. In the System Security screen, verify that Password Status is set to Unlocked.
5. Select System Password, change or delete the existing system password and press Enter or Tab.
6. Select Setup Password, change or delete the existing setup password and press Enter or Tab.
NOTE: If you change the System password or Setup password, a message prompts you to re-
enter the new password. If you delete the System password or Setup password, a message
prompts you to confirm the deletion.
7. Press Esc to return to the System BIOS screen. Press Esc again, and a message prompts you to save
the changes and exit.
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4
Installing and removing system
components
Safety instructions
WARNING: Whenever you need to lift the system, get others to assist you. To avoid injury, do not
attempt to lift the system by yourself.
WARNING: Opening or removing the system covers when the system is on may expose you to a
risk of electric shock.
CAUTION: Do not operate the system without the covers. This can cause damage to components.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
NOTE: It is recommended that you always use a static mat and static strap while working on
components inside the system.
NOTE: To ensure proper operation and cooling, all GPU bays in the system must be populated at all
times with either a module or with a blank.
Before working inside your system
1. Turn off the system, including any attached peripherals.
2. Disconnect the system from the electrical outlet and disconnect the peripherals.
3. Remove the system from the rack.
4. Remove the system top cover (back).
After working inside your system
1. Install the system top cover (back).
2. Install the system into the rack.
3. Reconnect the peripherals and connect the system to the electrical outlet.
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4. Turn the system on, including any attached peripherals.
Recommended tools
You need the following tools to perform the removal and installation procedures:
•
•
•
•
Phillips #2 screwdriver
Phillips #1 screwdriver
Torx T10 screwdriver
Torx T6 screwdriver
System covers
Removing the system top cover (front)
Prerequisites
CAUTION: Do not operate the system without the system cover. This can result in overheating
and cause component damage.
2. Turn off the system, including any attached peripherals.
3. Disconnect the system from the electrical outlet and disconnect the peripherals.
Steps
1. Turn the system cover lock to the unlocked position.
2. Press the release tabs on the system top cover, and slide the cover toward the front of the system.
3. Hold the cover on both sides, and lift the cover away from the system.
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Figure 6. Removing and installing the system top cover (front)
1. system cover lock
2. release tab (2)
3. system top cover (front)
Installing the system top cover (front)
Prerequisites
2. Ensure that all internal cables are connected and routed correctly.
NOTE: Closing the system cover with incorrect cable routing can damage the cables.
Steps
1. Align the slots of the system top cover with the tabs on the chassis.
2. Slide the cover toward the back of the chassis until it locks into place.
3. Turn the system cover lock to the locked position.
Next steps
CAUTION: Turn on the system only when both the system top covers are installed.
Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.
Removing the system top cover (back)
Prerequisites
CAUTION: Do not operate the system without the system cover. This can result in overheating
and cause component damage.
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2. Turn off the system, including any attached peripherals.
3. Disconnect the system from the electrical outlet and disconnect the peripherals.
4. Remove the system from the rack.
5. Keep the Phillips #1 screwdriver ready.
Steps
1. Remove the screws securing the system top cover to the chassis.
2. Slide the system top cover toward the back of the system.
3. Hold the cover on both sides, and lift the cover away from the system.
Figure 7. Removing and installing the system top cover (back)
1. guide slot on the system cover
3. screw (2)
2. system top cover (back)
4. tab on the chassis (6)
Installing the system top cover (back)
Prerequisites
2. Ensure that all internal cables are connected and routed correctly.
3. Keep the Phillips #1 screwdriver ready.
NOTE: Closing the system cover with incorrect cable routing can damage the cables.
Steps
1. Align the slots of the system top cover with the tabs on the chassis.
2. Align the guide pin on the back of the chassis with the guide slot on the back of the cover.
3. Slide the cover toward the front of the chassis until the guide pin on the back of the chassis locks
into the guide slot on the back of the cover.
4. Secure the system top cover to the chassis by using the screws.
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Next steps
CAUTION: Turn on the system only when both the system top covers are installed.
1. Reconnect the system to its electrical outlet and turn the system on, including any attached
peripherals.
2. Install the system into the rack.
Inside the system
Figure 8. Inside the system—PowerEdge C4130
1.
GPU (4)
2.
4.
6.
GPU switch board (optional)
system board
3.
5.
7.
9.
cooling fan (8)
DIMM (16)
processor (2)
power supply unit 2 slot/2.5 inch hard drive slot 8.
2.5 inch hard drive cage (optional)
power supply unit 1 slot
10. 1.8 inch uSATA SSD cage
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11. internal USB key connector
13. IDSDM connector
12. expansion card riser
14. front inner wall of the chassis
Intrusion switch
Removing the intrusion switch
Prerequisites
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be
performed only by Dell certified service technicians.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
3. Ensure that the GPU power and signal cables are do not interfere with the intrusion switch cable.
Steps
1. Disconnect the intrusion switch cable from the connector on the system board.
2. Slide the intrusion switch out of the intrusion switch slot.
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Figure 9. Removing and installing the intrusion switch
1. intrusion switch slot
3. intrusion switch cable
2. intrusion switch
Next steps
Install the intrusion switch.
Related Tasks
Installing the intrusion switch
Prerequisites
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be
performed only by Dell certified service technicians.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
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Steps
1. Slide the intrusion switch into the intrusion switch slot.
2. Connect the intrusion switch cable to the connector on the system board.
Next steps
Related References
Internal dual SD module (optional)
Removing an internal SD card
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
NOTE: When the Redundancy option is set to Mirror Mode in the Integrated Devices screen of
System Setup, the information is replicated from one SD card to another.
Steps
Locate the SD card slot on the internal dual SD module and press the card to release it from the slot.
Temporarily label each SD card with its corresponding slot before removal. Install the SD card(s) into
the same slots.
Next steps
Install the SD card.
Installing an internal SD card
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
3. Ensure that the Internal SD Card Port option is enabled in System Setup.
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Steps
1. Locate the SD card slot on the internal dual SD module.
NOTE: The slot is keyed to ensure correct insertion of the card.
2. Orient the SD card appropriately and insert the contact-pin end of the card into the slot.
3. Press the card into the card slot until it locks into place.
Next steps
Removing the internal dual SD module
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1. Locate the internal dual SD module (IDSDM) on the system board.
Temporarily label each SD card with its corresponding slot before removal. Install the SD card(s) into
the same slots.
3. Hold the pull tab and pull the dual SD module out of the system board.
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Figure 10. Removing and installing the internal dual SD module (IDSDM)
1. IDSDM
2. pull tab
3. LED status indicator (2)
5. SD card slot 2
7. IDSDM connector
4. SD card (2)
6. SD card slot 1
The following table describes the IDSDM indicator codes.
Convention
IDSDM indicator code
Green
Condition
A
B
C
Indicates that the card is online
Indicates rebuild or activity
Flashing green
Flashing amber
Indicates card mismatch or that the card has
failed
D
Amber
Indicates that the card is offline, has failed, or is
write protected
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Convention
IDSDM indicator code
Condition
E
Not lit
Indicates that the card is missing or is booting
Next steps
Related References
Installing the internal dual SD module
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1. Locate the internal dual SD module (IDSDM) connector on the system board.
2. Align the connectors on the system board and the IDSDM.
3. Push the IDSDM until it is firmly seated on the system board.
Next steps
1. Install the SD card(s).
Temporarily label each SD card with its corresponding slot before removal. Replace the SD card(s)
into the same slots.
Related References
Related Tasks
Cooling shroud
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Removing the cooling shroud
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
CAUTION: Never operate your system with the cooling shroud removed. The system may get
overheated quickly, resulting in shutdown of the system and loss of data.
Steps
Lift the cooling shroud away from the chassis.
Figure 11. Removing and installing the cooling shroud
1. screw on the heat sink (2)
3. heat sink
2. guide slot on the cooling shroud (2)
Next steps
1. Install the cooling shroud.
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Related Tasks
Installing the cooling shroud
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
2. Ensure that the memory module ejectors are closed.
Steps
1. Align the guide slots on the cooling shroud with the screws on the heat sink.
2. Lower the cooling shroud into the chassis until it is firmly seated.
Next steps
Processor blank
Removing a processor blank
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1. Press the ejectors on both ends of the memory module socket to open it.
2. Hold the processor blank by its edges, and lift it away from the chassis.
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Figure 12. Removing and installing a processor blank
1. memory module socket (2)
3. processor blank
2. memory module socket ejector (2)
Next steps
1. Install the processor.
2. Install the heat sink.
3. Install the memory module(s).
Installing a processor blank
If you are converting a dual processor system to a single processor system, install the processor blank.
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
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3. Ensure that the memory module socket ejectors are in the unlocked position.
Steps
1. Align the processor blank with the memory module socket on the system board.
2. Lower the processor blank into the memory module socket, and press the blank firmly until the
memory module socket ejectors click into place.
Next steps
System memory
Your system supports DDR4 registered DIMMs (RDIMMs).
NOTE: MT/s indicates DIMM speed in MegaTransfers per second.
Memory bus operating frequency can be 1333 MT/s, 1600 MT/s, 1866 MT/s, or 2133 MT/s depending on
the following factors:
•
•
•
DIMM type (RDIMM)
Number of DIMMs populated per channel
System profile selected (for example, Performance Optimized, Custom, or Dense Configuration
Optimized)
•
Maximum supported DIMM frequency of the processors
The system contains 16 memory sockets split into two sets of 8 sockets, one set per processor. Each 8-
socket set is organized into four channels. In each channel, the release levers of the first socket are
marked white and the second socket black.
NOTE: DIMMs in sockets A1 to A8 are assigned to processor 1 and DIMMs in sockets B1 to B8 are
assigned to processor 2.
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Figure 13. Memory socket locations
Memory channels are organized as follows:
Processor 1
channel 0: slots A1, A5
channel 1: slots A2, A6
channel 2: slots A3, A7
channel 3: slots A4, A8
channel 0: slots B1, B5
channel 1: slots B2, B6
channel 2: slots B3, B7
channel 3: slots B4, B8
Processor 2
The following table shows the memory populations and operating frequencies for the supported
configurations.
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DIMM Type
DIMMs Populated/
Channel
Operating Frequency (in Maximum DIMM Rank/Channel
MT/s)
1.2 V
RDIMM
1
2133, 1866, 1600, 1333
2133, 1866, 1600, 1333
Dual rank or single rank
Dual rank or single rank
2
General memory module installation guidelines
This system supports flexible memory configuration, enabling the system to be configured and run in any
valid chipset architectural configuration. The following are the recommended guidelines for installing
memory modules:
•
x4 and x8 DRAM based memory modules can be mixed. For more information, see Mode-specific
•
•
Up to two dual- or single-rank RDIMMs can be populated per channel.
Populate memory module sockets only if a processor is installed. For single-processor systems,
sockets A1 to A8 are available. For dual-processor systems, sockets A1 to A8 and sockets B1 to B8 are
available.
•
•
Populate all sockets with white release tabs first and then the black release tabs.
Populate the sockets by the highest rank count, in the following order—first in sockets with white
release tabs and then with the black release tabs. For example, if you want to mix single-rank and
dual-rank memory modules, populate dual-rank memory modules in the sockets with white release
tabs and single-rank memory modules in the sockets with black release tabs.
•
When mixing memory modules with different capacities, populate the sockets with memory modules
with the highest capacity first. For example, if you want to mix 4 GB and 8 GB memory modules,
populate 8 GB memory modules in the sockets with white release tabs and 4 GB memory modules in
the sockets with black release tabs.
•
•
In a dual-processor configuration, the memory configuration for each processor should be identical.
For example, if you populate socket A1 for processor 1, then populate socket B1 for processor 2, and
so on.
Memory modules of different capacities can be mixed provided other memory population rules are
followed (for example, 4 GB and 8 GB memory modules can be mixed).
•
•
Mixing of more than two memory module capacities in a system is not supported.
Populate two memory modules per processor (one memory module per channel) at a time to
maximize performance.
Mode-specific guidelines
Four memory channels are allocated to each processor. The allowable configurations depend on the
memory mode selected.
NOTE: You can mix x4 and x8 DRAM based DIMMs to support RAS features. However, all guidelines
for specific RAS features must be followed. x4 DRAM based DIMMs retain Single Device Data
Correction (SDDC) in memory optimized (independent channel) mode. x8 DRAM based DIMMs
require Advanced ECC mode to gain SDDC.
The following sections provide additional slot population guidelines for each mode:
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Advanced ECC (lockstep)
Advanced ECC mode extends SDDC from x4 DRAM based DIMMs to both x4 and x8 DRAMs. This
protects against single DRAM chip failures during normal operation.
The installation guidelines for memory modules are as follows:
•
•
Memory modules must be identical in size, speed, and technology.
DIMMs installed in memory sockets with white release levers must be identical and the same rule
applies for sockets with black release levers. This ensures that identical DIMMs are installed in
matched pair —for example, A1 with A2, A3 with A4, A5 with A6, and so on.
NOTE: Advanced ECC with mirroring is not supported.
Memory optimized (independent channel) mode
This mode supports SDDC only for memory modules that use x4 device width, and this mode does not
impose any specific slot population requirements.
Memory sparing
NOTE: To use memory sparing, this feature must be enabled in System Setup.
In this mode, one rank per channel is reserved as a spare. If persistent correctable errors are detected on
a rank, the data from this rank is copied to the spare rank, and the failed rank is disabled.
With memory sparing enabled, the system memory available to the operating system is reduced by one
rank per channel. For example, in a dual-processor configuration with sixteen 4 GB dual-rank memory
modules, the available system memory is: 3/4 (ranks/channel) × 16 (memory modules) × 4 GB = 48 GB,
and not 16 (memory modules) × 4 GB = 64 GB.
NOTE: Memory sparing does not offer protection against a multi-bit uncorrectable error.
NOTE: Both Advanced ECC/Lockstep and Optimizer modes support memory sparing.
Memory mirroring
Memory mirroring offers the strongest memory module reliability mode compared to all other modes,
providing improved uncorrectable multi-bit failure protection. In a mirrored configuration, the total
available system memory is one half of the total installed physical memory. Half of the installed memory
is used to mirror the active memory modules. In the event of an uncorrectable error, the system switches
over to the mirrored copy. This ensures SDDC and multi-bit protection.
The installation guidelines for memory modules are as follows
•
•
Memory modules must be identical in size, speed, and technology.
Memory modules installed in memory module sockets with white release levers must be identical and
the same rule applies for sockets with black and green release tabs. This ensures that identical
memory modules are installed in matched pairs—for example, A1 with A2, A3 with A4, A5 with A6, and
so on.
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Sample memory configurations
The following tables show sample memory configurations for single and dual processor configurations
that follow the appropriate memory guidelines.
NOTE: 1R, 2R, and 4R in the following tables indicate single-, dual-, and quad-rank memory
modules respectively.
Table 2. Memory configurations—single processor
System
capacity (in
GB)
Memory
modules
Number of
memory
Memory module rank, Memory module slot population
organization, and
frequency
size (in GB) modules
1R, x8, 2133 MT/s,
1R, x8, 1866 MT/s
A1
4
4
1
1R, x8, 2133 MT/s,
1R, x8, 1866 MT/s
A1, A2
8
4
2
4
2
6
4
2
1
1R, x8, 2133 MT/s,
1R, x8, 1866 MT/s
A1, A2, A3, A4
A1, A2
16
4
2R, x8, 2133 MT/s,
2R, x8, 1866 MT/s
8
1R, x8, 2133 MT/s,
1R, x8, 1866 MT/s
A1, A2, A3, A4, A5, A6
A1, A2, A3, A4
A1, A2
24
32
4
2R, x8, 2133 MT/s,
2R, x8, 1866 MT/s
8
2R, x8, 2133 MT/s,
2R, x8, 1866 MT/s
16
32
8
2R, x8, 2133 MT/s,
2R, x8, 1866 MT/s
A1
2R, x8, 2133 MT/s,
2R, x8, 1866 MT/s
A1, A2, A3, A4, A5, A6
A1, A2, A3, A4, A5, A6, A7, A8
48
64
6
8
2R, x8, 2133 MT/s,
2R, x8, 1866 MT/s
8
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System
capacity (in
GB)
Memory
modules
Number of
memory
Memory module rank, Memory module slot population
organization, and
frequency
size (in GB) modules
2R, x8, 2133 MT/s,
2R, x8, 1866 MT/s
A1, A2, A3, A4
16
32
16
16
32
32
32
4
2
6
8
4
6
8
2R, x8, 2133 MT/s,
2R, x8, 1866 MT/s
A1, A2
2R, x4, 2133 MT/s,
2R, x4, 1866 MT/s
A1, A2, A3, A4, A5, A6
A1, A2, A3, A4, A5, A6, A7, A8
A1, A2, A3, A4
96
2R, x4, 2133 MT/s,
2R, x4, 1866 MT/s,
128
2R, x4, 2133 MT/s,
2R, x4, 1866 MT/s,
2R, x4, 2133 MT/s,
2R, x4, 1866 MT/s
A1, A2, A3, A4, A5, A6
A1, A2, A3, A4, A5, A6, A7, A8
192
256
2R, x4, 2133 MT/s,
2R, x4, 1866 MT/s
Table 3. Memory configurations—dual processors
System Memory Number of
Memory module rank, Memory module slot
capacity (in modules size memory
organization, and
frequency
population
GB)
(in GB)
modules
1R, x8, 2133 MT/s,
1R, x8, 1866 MT/s
A1, B1
8
4
2
1R, x8, 2133 MT/s,
1R, x8, 1866 MT/s
A1, A2, B1, B2
16
32
64
4
4
4
8
4
1R, x8, 2133 MT/s,
1R, x8, 1866 MT/s
A1, A2, A3, A4, B1, B2, B3, B4
8
1R, x8, 2133 MT/s
1R, x8, 1866 MT/s
A1, A2, A3, A4, A5, A6, A7, A8,
B1, B2, B3, B4, B5, B6, B7, B8
16
8
2R, x8, 2133 MT/s,
A1, A2, A3, A4, B1, B2, B3, B4
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System
Memory
Number of
Memory module rank, Memory module slot
capacity (in modules size memory
organization, and
frequency
population
GB)
(in GB)
modules
2R, x8, 1866 MT/s
1R, x8, 2133 MT/s,
1R, x8, 1866 MT/s
A1, A2, B1, B2
A1, B1
16
4
1R, x8, 2133 MT/s,
1R, x8, 1866 MT/s
32
2
2R, x8, 2133 MT/s,
2R, x8, 1866 MT/s
A1, A2, A3, A4, A5, A6, B1, B2,
B3, B4, B5, B6
96
8
12
16
8
2R, x8, 2133 MT/s
2R, x8, 1866 MT/s
A1, A2, A3, A4, A5, A6, A7, A8,
B1, B2, B3, B4, B5, B6, B7, B8
128
8
2R, x4, 2133 MT/s,
2R, x4, 1866 MT/s
A1, A2, A3, A4, B1, B2, B3, B4
A1, A2, B1, B2
16
1R, x8, 2133 MT/s,
1R, x8, 1866 MT/s
32
4
2R, x4, 2133 MT/s,
2R, x8, 2133 MT/s,
2R, x4, 1866 MT/s
2R, x8, 1866 MT/s
A1, A2, A3, A4, A5, A6, B1, B2,
B3, B4, B5, B6
160
16 and 8
12
NOTE: 16 GB memory
modules must be installed
in slots numbered A1, A2,
A3, A4, B1, B2, B3, and B4
and 8 GB memory
modules must be installed
in slots A5, A6, B5, and B6.
2R, x4, 2133 MT/s,
2R, x4, 1866 MT/s
A1, A2, A3, A4, A5, A6, B1, B2,
B3, B4, B5, B6
192
256
16
16
32
32
12
16
8
2R, x4, 2133 MT/s,
2R, x4, 1866 MT/s,
A1, A2, A3, A4, A5, A6, A7, A8,
B1, B2, B3, B4, B5, B6, B7, B8
2R, x4, 2133 MT/s,
2R, x4, 1866 MT/s
A1, A2, A3, A4, B1, B2, B3, B4
2R, x4, 2133 MT/s
A1, A2, A3, A4, A5, A6, B1, B2,
B3, B4, B5, B6
384
12
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System
Memory
Number of
Memory module rank, Memory module slot
capacity (in modules size memory
organization, and
frequency
population
GB)
(in GB)
modules
2R, x4, 2133 MT/s
A1, A2, A3, A4, A5, A6, A7, A8,
B1, B2, B3, B4, B5, B6, B7, B8
512
32
16
Removing memory modules
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
WARNING: The memory modules are hot to touch for some time after the system has been
powered down. Allow the memory modules to cool before handling them. Handle the memory
modules by the card edges and avoid touching the components or metallic contacts on the
memory module.
CAUTION: To ensure proper system cooling, memory module blanks must be installed in any
memory socket that is not occupied. Remove memory module blanks only if you intend to install
memory modules in those sockets.
Steps
1. Locate the appropriate memory module socket.
2. To release the memory module from the socket, simultaneously press the ejectors on both ends of
the memory module socket.
CAUTION: Handle each memory module only by the card edges, making sure not to touch
the middle of the memory module or metallic contacts.
3. Lift the memory module away from the chassis.
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Figure 14. Removing and installing a memory module
1. memory module
2. memory module socket
3. memory module socket ejector (2)
Next steps
1. Install the memory module, if applicable.
2. If you are removing a memory module permanently, install a memory module blank.
NOTE: The procedure to install a memory module blank is similar to the procedure to install a
memory module.
3. Install the cooling shroud.
Related Tasks
Installing memory modules
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
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WARNING: The memory modules are hot to touch for some time after the system has been
powered down. Allow the memory modules to cool before handling them. Handle the memory
modules by the card edges and avoid touching the components or metallic contacts on the
memory module.
CAUTION: To ensure proper system cooling, memory module blanks must be installed in any
memory socket that is not occupied. Remove memory module blanks only if you intend to install
memory modules in those sockets.
Steps
1. Locate the appropriate memory module socket.
CAUTION: Handle each memory module only by the card edges, making sure not to touch
the middle of the memory module or metallic contacts.
2. If a memory module or a memory module blank is installed in the socket, remove it.
NOTE: The procedure to remove a memory module blank is similar to the procedure to remove
a memory module.
NOTE: Retain the removed memory module blank(s) for future use.
CAUTION: To prevent damage to the memory module or the memory module socket during
installation, do not bend or flex the memory module; insert both ends of the memory module
simultaneously.
3. Align the edge connector of the memory module with the alignment key of the memory module
socket, and insert the memory module in the socket.
NOTE: The memory module socket has an alignment key that allows you to install the memory
module in the socket in only one orientation.
CAUTION: Do not apply pressure at the center of the memory module; apply pressure at both
ends of the memory module evenly.
4. Press the memory module with your thumbs until the socket levers firmly click into place.
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Figure 15. Installing the memory module
1. memory module
2. alignment key
3. memory module socket ejector (2)
Next steps
1. Install the cooling shroud.
3. Press <F2> to enter System Setup, and check the System Memory setting.
The System Memory Size should reflect the installed memory.
4. If the System Memory Size is incorrect, one or more of the memory modules may not be installed
properly. Ensure that the memory modules are firmly seated in their sockets.
5. Run the system memory test in system diagnostics.
Related Tasks
Processors
Use the following procedures when:
•
•
Installing an additional processor
Replacing a processor
NOTE: To ensure proper system cooling, you must install a processor blank in any empty processor
socket.
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Removing a heat sink
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
CAUTION: Never remove the heat sink from a processor unless you intend to remove the
processor. The heat sink is necessary to maintain proper thermal conditions.
NOTE: To ensure proper system cooling, you must install a processor blank in any empty processor
socket.
2. Keep the Phillips #2 screwdriver ready.
WARNING: The heat sink will be hot to touch for some time after the system has been powered
down. Allow the heat sink to cool before removing it.
Steps
1. Loosen one of the screws that secure the heat sink to the system board.
Wait 30 seconds for the heat sink to loosen from the processor.
2. Remove the screw diagonally opposite the screw you first removed.
3. Repeat the procedure for the remaining two screws.
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Figure 16. Removing and installing a heat sink
1. captive screw (4)
3. processor socket
2. heat sink
4. screw hole (4)
Next steps
1. Remove the processor.
Related Tasks
Removing a processor
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
NOTE: To ensure proper system cooling, you must install a processor blank in any empty processor
socket.
2. Keep the Phillips #2 screwdriver ready.
3. If you are upgrading your system (from a single processor system to a dual processor system or a
processor with a higher processor bin), download the latest system BIOS version from dell.com/
support and follow the instructions included in the compressed download file to install the update
on your system.
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NOTE: You can update the system BIOS by using Lifecycle Controller.
WARNING: The processor will be hot to touch for some time after the system has been powered
down. Allow the processor to cool before removing it.
CAUTION: The processor is held in its socket under strong pressure. Be aware that the release
lever can spring up suddenly if not firmly grasped.
Steps
1. Release the open first socket release lever near the unlock icon
by pushing the lever down and
out from under the tab.
2. Release the close first socket release lever near the lock icon
by pushing the lever down and out
from under the tab. Lift the lever 90 degrees upward.
3. Lower the open first socket release lever to lift the processor shield.
4. Hold the tab on the processor shield and lift the processor shield until the open first socket release
lever lifts up.
CAUTION: The socket pins are fragile and can be permanently damaged. Be careful not to
bend the pins in the socket when removing the processor out of the socket.
5. Lift the processor out of the socket and leave the open first socket release lever up.
NOTE: If you are permanently removing the processor, you must install a socket protective cap
in the vacant socket to protect the socket pins and keep the socket free of dust.
NOTE: After removing the processor, place it in an anti-static container for reuse, return, or
temporary storage. Do not touch the bottom of the processor. Touch only the side edges of
the processor.
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Figure 17. Processor shield
1. close first socket release lever
3. processor
2. lock icon
4. open first socket release lever
5. unlock icon
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Figure 18. Removing and installing a processor
1. close first socket release lever
3. processor
2. pin-1 indicator of processor
4. slot (4)
5. processor shield
7. socket
6. open first socket release lever
8. socket keys (4)
Next steps
1. Install the processor.
2. Install the heat sink.
Related Tasks
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Installing a processor
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
2. Keep the Phillips #2 screwdriver ready.
3. If you are upgrading your system (from a single processor system to a dual processor system or a
processor with a higher processor bin) download the latest system BIOS version from dell.com/
support and follow the instructions included in the compressed download file to install the update
on your system.
NOTE: You can update the system BIOS by using Lifecycle Controller.
NOTE: If you are installing a single processor, it must be installed in socket CPU 1.
Steps
1. Unpack the new processor.
2. Locate the processor socket.
3. If applicable, remove the socket protective cap.
4. Release the open first socket release lever near the unlock icon
by pushing the lever down and
out from under the tab.
5. Release the close first socket release lever near the lock icon
by pushing the lever down and out
from under the tab. Lift the lever 90 degrees upward.
6. Hold the tab near the lock symbol on the processor shield and lift it up and out of the way.
CAUTION: Positioning the processor incorrectly can permanently damage the system board
or the processor. Be careful not to bend the pins in the socket.
CAUTION: While removing or reinstalling the processor, wipe your hands of any
contaminants. Contaminants on the processor pins such as thermal grease or oil can damage
the processor.
7. Align the processor with the socket keys.
CAUTION: Do not use force to seat the processor. When the processor is positioned
correctly, it engages easily into the socket.
8. Align the pin-1 indicator of the processor with the triangle on the socket.
9. Place the processor on the socket such that the slots on the processor align with the socket keys.
CAUTION: Do not use force to seat the processor. When the processor is positioned
correctly, it engages easily into the socket.
10. Close the processor shield.
11. Lower the close first socket release lever near the lock icon
and push it under the tab to lock it.
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12. Lower the open first socket release lever near the unlock icon
and push it under the tab to lock
it.
Next steps
NOTE: Ensure that you install the heat sink after you install the processor. The heat sink is necessary
to maintain proper thermal conditions.
1. Install the heat sink.
Related Tasks
Installing a heat sink
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
2. Keep the Phillips #2 screwdriver ready.
NOTE: If you are installing a single processor, it must be installed in socket CPU 1.
Steps
1. If you are using an existing heat sink, remove the thermal grease from the heat sink by using a clean
lint-free cloth.
2. Use the thermal grease syringe included with your processor kit to apply the grease in a thin spiral on
the top of the processor as shown in the following figure.
CAUTION: Applying too much thermal grease can result in excess grease coming in contact
with and contaminating the processor socket.
NOTE: The thermal grease syringe is intended for one-time use only. Dispose of the syringe
after you use it.
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Figure 19. Applying thermal grease on the top of the processor
1. processor
2. thermal grease
3. thermal grease syringe
3. Place the heat sink onto the processor.
4. Tighten one of the four screws to secure the heat sink to the system board.
5. Tighten the screw diagonally opposite to the first screw you tightened.
NOTE: Do not over-tighten the heat sink retention screws when installing the heat sink. To
prevent over-tightening, tighten the retention screw until resistance is felt, and stop once the
screw is seated. The screw tension should be no more than 6 in-lb (6.9 cm-kg).
6. Repeat the procedure for the remaining two screws.
Next steps
1. Install the cooling shroud.
3. While booting, press <F2> to enter System Setup and check that the processor information matches
the new system configuration.
4. Run system diagnostics to verify that the new processor operates correctly.
Related Tasks
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System battery
Replacing the system battery
Prerequisites
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be
performed only by Dell certified service technicians.
WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the
battery only with the same or equivalent type recommended by the manufacturer. For more
information, see the safety information that shipped with your system.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
3. Disconnect the GPU signal and power cables from the system board.
Steps
1. Locate the battery socket.
CAUTION: To avoid damage to the battery connector, you must firmly support the connector
while installing or removing a battery.
2. Place your finger between the securing tabs at the negative side of the battery connector, and lift the
battery out of the socket.
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Figure 20. Removing the system battery
1. negative side of the battery connector
3. positive side of the battery connector
2. system battery
3. To install a new system battery, hold the battery with the "+" sign facing up and slide it under the
securing tabs at the positive side of the connector.
4. Press the battery into the connector until it locks into place.
Figure 21. Installing the system battery
1. system battery
2. positive side of the battery connector
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Next steps
1. Connect the GPU signal and power cables to the system board.
3. While booting, press <F2> to enter System Setup and ensure that the battery is operating properly.
4. Enter the correct time and date in the System Setup Time and Date fields.
5. Exit System Setup.
Related References
Related Tasks
PCIe shroud
Removing the PCIe shroud
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
Lift the PCIe shroud away from the system.
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Figure 22. Removing and installing the PCIe shroud
1. slot on the heat sink (2)
3. PCIe shroud
2. tab on the PCIe shroud (2)
4. expansion card riser
Next steps
1. Install the PCIe shroud.
Related Tasks
Installing the PCIe shroud
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
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Steps
Insert the tabs on the PCIe shroud into the slots on the heat sink.
Next steps
Expansion card riser and expansion cards
Expansion card installation guidelines
Depending on your system configuration, the following PCI Express generation 3 expansion cards are
supported:
Table 4. Supported expansion cards
Configuration
PCIe
slot
Processor
connection
Height
Length
Link
width
Slot
width
Four GPUs with switch
board and one processor
1
2
1
2
1
2
1
2
1
Processor 1
Processor 1
Processor 1
Processor 1
Processor 1
Processor 2
Processor 1
Processor 2
Processor 1
Low Profile
Half
Length
x8
x16
x16
x16
x16
x16
x16
x16
x16
x16
(Configuration A)
Low Profile
Low Profile
Low Profile
Low Profile
Low Profile
Low Profile
Low Profile
Low Profile
Half
Length
x16
x8
Four GPUs with switch
board and two processors
Half
Length
(Configuration B)
Half
Length
x16
x8
Four GPUs without switch
board and two processors
Half
Length
(Configuration C)
Half
Length
x8
Two GPUs without switch
board and two processors
Half
Length
x16
x16
x8
(Configuration D)
Half
Length
Two GPUs without switch
board and one processor
Half
Length
(Configuration E)
2
1
NA
NA
NA
NA
x8
NA
Two GPUs without switch
board and two processors
Processor 1
Low Profile
Half
Length
x16
(Configuration F)
2
Processor 2
Low Profile
Half
x8
x16
Length
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Configuration
PCIe
slot
Processor
connection
Height
Length
Link
width
Slot
width
Four GPUs with switch
board with dual GPU virtual
mode and two processors
1
Processor 1
Processor 2
Processor 1
Processor 2
Processor 1
NA
Low Profile
Half
Length
x16
x16
x8
x16
x16
x16
x16
x16
NA
2
1
Low Profile
Low Profile
Low Profile
Low Profile
NA
Half
Length
(Configuration G)
Three GPUs without switch
board and two processors
Half
Length
(Configuration H)
2
1
Half
Length
x8
Three GPUs without switch
board and two processors
Half
Length
x8
(Configuration I)
2
NA
NA
NOTE: Configuration G supports virtual mode. In the virtual mode, GPUs 1 and 2 are connected to
processor 1 and GPUs 3 and 4 are connected to processor 2.
The following table provides guidelines for installing expansion cards to ensure proper cooling and
mechanical fit. The expansion cards with the highest priority should be installed first using the slot priority
indicated. All other expansion cards should be installed in the card priority and slot priority order.
NOTE: The x16 link width riser cards on the expansion card riser are cabled to the system board.
NOTE: The expansion card slots are not hot swappable.
Table 5. Expansion card installation order
Card
priority
Card type
Configurations A, B, C, D, F, G,
and H
Configurations E and I
Slot priority
Max allowed
Slot priority
Max
allowed
1
2
3
4
5
6
7
RAID H730P (low profile)
RAID H730 (low profile)
RAID H330 (low profile)
RAID H830 (low profile)
RAID H810 (low profile)
12 GB SAS HBA (low profile)
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1, 2
1, 2
1, 2
1, 2
2
2
2
2
Mellanox dual port InfiniBand
adapter
8
9
Mellanox single port
InfiniBand adapter
1, 2
1, 2
2
2
1
1
1
1
QLOGIC dual port 16 Gbps
Fibre Channel adapter
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Card
priority
Card type
Configurations A, B, C, D, F, G,
and H
Configurations E and I
Slot priority
Max allowed
Slot priority
Max
allowed
10
11
12
EMULEX dual port 16 Gbps
Fibre Channel adapter
1, 2
2
1
1
1
1
QLOGIC single port 16 Gbps
Fibre Channel adapter
1, 2
1, 2
2
2
1
1
EMULEX single port 16 Gbps
Fibre Channel adapter
13
14
10 Gb NICs (low profile)
1, 2
1, 2
2
2
1
1
1
1
10 Gb SFP+ NICs (low profile)
Removing the expansion card riser
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
4. If installed, disconnect the expansion card riser cables from the system board.
CAUTION: The expansion card riser cables must be removed before removing the expansion
card riser to prevent pin damage in the PCIe connectors on the system board.
Steps
Holding the touch points, lift the expansion card riser from the riser connector on the system board.
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Figure 23. Removing and installing the expansion card riser
1. touch point (4)
2. expansion card riser
3. expansion card clip
5. expansion card latch
7. guide pin on the system board
4. guide slot on the chassis
6. riser connector on the system board
8. guide post on the expansion card riser
Next steps
1. Install the expansion card, if applicable.
2. Install the expansion card riser.
CAUTION: The expansion card riser cables must be removed before removing the expansion
card riser to prevent pin damage in the PCIe connectors on the system board.
Related Tasks
Installing the expansion card riser
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
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3. If applicable, install the expansion card(s) into the expansion card riser. For more information, see
Steps
1. Align the expansion card riser with the guide pin on the system board and the guide slot on the
chassis.
2. Lower the expansion card riser and press it until it clicks into place.
CAUTION: The expansion card riser should be installed in the system before you install the
expansion card riser cables to prevent pin damage in the PCIe connectors on the system
board.
Next steps
1. If applicable, connect the riser cables to the system board.
2. Install the PCIe shroud.
4. Install any device drivers required for the expansion card. For more information, see the
documentation for the card.
Related Tasks
Removing expansion cards
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
3. Disconnect any cables connected to the expansion card and the system board.
CAUTION: The expansion card riser cables should be removed before removing the
expansion card riser to prevent pin damage in the PCIe connectors on the system/switch
board.
Steps
1. Pull the expansion card latch to open it.
2. Open the expansion card clip.
3. Hold the expansion card by its edges, and remove it from the expansion card connector.
4. If you are removing the expansion card permanently, install an expansion card blank by performing
the following steps:
a. Slide the expansion card blank into the expansion card slot on the side of the expansion card
riser.
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b. Close the expansion card clip.
NOTE: You must install an expansion card blank to maintain Federal Communications
Commission (FCC) certification of the system. The expansion card blank keeps dust and dirt out
of the system and aids in proper cooling and airflow inside the system.
Figure 24. Removing and installing the expansion card from the expansion card riser
1. touch point (4)
2. expansion card riser
3. expansion card clip
4. expansion card (low-profile, half-length
card)
5. expansion card latch
Next steps
1. Close the expansion card latch.
2. Install the expansion card riser.
Related Tasks
Installing expansion cards
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
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4. Remove the expansion card riser cables.
CAUTION: The expansion card riser cables should be removed before removing the
expansion card riser to prevent pin damage in the PCIe connectors on the system/switch
board.
Steps
1. Locate the expansion card connector on the expansion card riser.
2. Open the expansion card clip.
3. If the expansion card blank is installed, slide it out of the expansion card slot on the side of the
expansion card riser.
Figure 25. Removing and installing an expansion card blank
1. expansion card riser
3. expansion card blank
2. expansion card clip
4. expansion card connector on the
expansion card riser
4. Pull the expansion card latch to open it.
5. Hold the expansion card by its edges and align the expansion card-edge connector with the
expansion card connector.
6. Insert the expansion card-edge connector into the expansion card connector until the expansion
card is fully seated.
7. Close the expansion card latch.
8. Close the expansion card clip.
Next steps
1. Connect the cables to the expansion card and the system board.
CAUTION: The expansion card riser should be installed in the system before you install the
expansion card riser cables to prevent pin damage in the PCIe connectors on the system
board.
2. Install the expansion card riser.
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3.
5.
expansion slot 2 connector (x16)
expansion card riser
4.
6.
expansion slot 1 connector (x16)
system board
Cabling one expansion card
Figure 27. Cabling one expansion card
1.
GPU 1 PCIe connector on the system board
expansion card riser
2.
4.
expansion slot 2 connector (x16)
system board
3.
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Power supply units
Your system supports up to:
•
•
Two 1600 W AC power supply units (PSUs) or
Two 1100 W AC PSUs (only for systems that support two GPUs)
NOTE: The PSU 2 slot also functions as the optional 2.5 inch hard drive cage slot. If you install the
2.5 inch hard drive cage in the PSU 2 slot, your system will not support the redundancy feature.
NOTE: Platinum 1600 W PSU is rated for 200 V AC to 240 V AC input only.
NOTE: When two identical PSUs are installed, power supply redundancy (1+1 – with redundancy or
2+0 – without redundancy) is configured in system BIOS. In redundant mode, power is supplied to
the system equally from both PSUs when Hot Spare is disabled. When Hot Spare is enabled, one of
the PSUs will be put into standby when system utilization is low in order to maximize efficiency.
NOTE: If two PSUs are used, they must be of the same maximum output power.
NOTE: For AC PSUs, use only PSUs with the Extended Power Performance (EPP) label on the back.
Mixing PSUs from previous generations of servers can result in a PSU mismatch condition or failure
to power on.
Hot Spare feature
Your system supports the Hot Spare feature that significantly reduces the power overhead associated
with power supply redundancy.
When the Hot Spare feature is enabled, one of the redundant PSUs is switched to the sleep state. The
active PSU supports 100% of the load, thus operating at higher efficiency. The PSU in the sleep state
monitors output voltage of the active PSU. If the output voltage of the active PSU drops, the PSU in the
sleep state returns to an active output state.
If having both PSUs active is more efficient than having one PSU in a sleep state, the active PSU can also
activate a sleeping PSU.
The default PSU settings are as follows:
•
•
If the load on the active PSU is more than 50%, then the redundant PSU is switched to the active state.
If the load on the active PSU falls below 20%, then the redundant PSU is switched to the sleep state.
You can configure the Hot Spare feature by using the iDRAC settings. For more information on iDRAC
settings, see the Integrated Dell Remote Access Controller User’s Guide at dell.com/support/home.
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Removing the power supply unit blank
Remove the power supply unit (PSU) blank when you are installing a second PSU or a 2.5 inch hard drive
cage in the PSU 2 slot.
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
Remove the PSU blank from the PSU 2 slot by pulling the blank outward.
CAUTION: To ensure proper system cooling, the PSU blank must be installed in the PSU 2 slot
in a non-redundant configuration. Remove the PSU blank only if you are installing a second
PSU or a 2.5 inch hard drive cage.
Figure 28. Removing and installing the PSU blank
1. PSU blank
2. PSU slot
Next steps
Install PSU 2 or the 2.5 inch hard drive cage.
Related Tasks
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Installing the power supply unit blank
Install the power supply unit (PSU) blank when you remove PSU 2 or the 2.5 inch hard drive cage from
the PSU 2 slot. Install the PSU blank only in the PSU 2 slot.
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
2. If applicable, remove PSU 2 or the 2.5 inch hard drive cage. For more information, see Removing an
Steps
Align the power supply unit blank with the power supply unit slot and push it into the power supply
unit slot until it clicks into place.
Removing an AC power supply unit
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
CAUTION: The system requires one power supply unit (PSU) for normal operation. On power-
redundant systems, remove and install only one PSU at a time in a system that is powered on.
2. Disconnect the power cable from the power source and from the PSU you intend to remove.
3. Remove the cables from the strap on the PSU.
Steps
Press the release latch and slide the PSU out of the PSU slot by holding the PSU handle.
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Figure 29. Removing and installing an AC PSU
1. release latch
3. PSU
2. PSU power cable connector
4. PSU connector
5. PSU handle
Next steps
Depending on your requirement, perform one of the following steps:
•
•
•
If you are not replacing PSU 2 immediately, install a PSU blank.
Install the replacement AC PSU.
Install the 2.5 inch hard drive cage.
Related Tasks
Installing an AC power supply unit
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
2. For systems that support redundant power supply units (PSUs), ensure that both the PSUs are of the
same type and same maximum output power.
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NOTE: The maximum output power (shown in watts) is listed on the PSU label.
Steps
1. Slide the replacement PSU into the PSU slot until the PSU is fully seated and the release latch snaps
into place.
CAUTION: When connecting the power cable, secure the cable with the strap.
2. Connect the PSU power cable to the PSU power cable connector.
NOTE: When installing, hot swapping, or hot adding a new PSU, wait for 15 seconds for the
system to recognize the PSU and determine its status. The power supply redundancy may not
occur until the new PSU discovery is complete. Wait until the new PSU is discovered and
enabled before you remove the other PSU. The PSU status indicator turns green to signify that
the PSU is functioning properly.
3. Plug the power cable into a power outlet.
Hard drives
Your system supports up to four 2.5 inch SAS or SATA cabled hard drives.
NOTE: SAS and SATA hard drives cannot be mixed in a system.
NOTE: Use only SAS and SATA hard drives that have been tested and approved for your system.
CAUTION: Do not turn off or reboot your system while the hard drive is being formatted. Doing
so can cause a hard drive failure.
When you format a hard drive, allow enough time for the formatting to be completed. High-capacity
hard drives can take a number of hours to format.
Removing the optional 2.5 inch hard drive cage
The PSU 2 slot also functions as the optional 2.5 inch hard drive cage slot.
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
3. Disconnect the power cable from the system board.
4. Disconnect the signal cable from the system board or expansion card.
5. Keep the Phillips #1 screwdriver ready.
Steps
1. Remove the screw securing the hard drive cage to the hard drive cage slot.
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NOTE: When you slide the hard drive cage out of the hard drive cage slot, ensure that the
cables disconnected from the system board do not interfere with other components on the
system board.
2. Slide the hard drive cage out of the hard drive cage slot.
Figure 30. Removing and installing the 2.5 inch hard drive cage
1. PSU 1 slot
3. screw
2. PSU 2 slot/2.5 inch hard drive cage slot
4. hard drive cage
Next steps
If you are removing the hard drive cage permanently, install any one of the following:
•
•
•
PSU blank
PSU 2
2.5 inch hard drive cage
Related Tasks
Installing the optional 2.5 inch hard drive cage
The PSU 2 slot also functions as the optional 2.5 inch hard drive cage slot. If you install the 2.5 inch hard
drive cage in the PSU 2 slot, your system will not support the redundancy feature.
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
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4. Install the 2.5 inch hard drives in the hard drive cage. See Installing a 2.5 inch cabled hard drive into
5. Route the power and signal cables through the hard drive cage slot.
6. Keep the Phillips #1 screwdriver ready.
Steps
1. Slide the hard drive cage into the hard drive cage slot in the chassis.
2. Secure the hard drive cage to the hard drive cage slot by using the screws.
Next steps
1. Connect the power cable to the system board.
2. Connect the signal cables to the system board or expansion card.
Removing the optional 2.5 inch hard drive cage cover
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
3. Remove the 2.5 inch hard drive cage. For more information, see Removing the optional 2.5 inch hard
4. Keep the Phillips #1 screwdriver ready.
Steps
1. Remove the screws securing the hard drive cage cover to the hard drive cage.
2. Slide the hard drive cage cover toward the front of the hard drive cage to disengage it from the slots
on the hard drive cage.
3. Lift the hard drive cage cover away from the hard drive cage.
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Figure 31. Removing and installing the 2.5 inch hard drive cage cover
1. slot on the hard drive cage (2)
3. hard drive cage cover
2. hard drive cage
4. screw (2)
Next steps
Depending on your requirement, install or remove the 2.5 inch hard drive(s).
Related Tasks
Installing the optional 2.5 inch hard drive cage cover
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
4. If applicable, install the 2.5 inch hard drive(s) into the hard drive cage. See Installing a 2.5 inch cabled
5. Connect the power and signal cable(s) to the hard drive(s) in the hard drive cage.
Steps
1. Lower the hard drive cage cover onto the hard drive cage.
2. Slide the hard drive cage cover toward the back of the cage to engage it with the slots on the hard
drive cage.
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3. Use the screws to secure the hard drive cage cover to the hard drive cage.
Next steps
1. Install the hard drive cage into the PSU 2 slot/2.5 inch hard drive slot on the chassis.
Removing 2.5 inch cabled hard drives from the hard drive cage
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
3. Keep the Phillips #2 screwdriver ready.
4. Remove the 2.5 inch hard drive cage. For more information, see Removing the optional 2.5 inch hard
About this task
CAUTION: To maintain proper system cooling, a minimum of two hard drives must be installed in
hard drive 0/E and 1/F slots.
Steps
1. Remove the screws securing the hard drive to the hard drive cage.
2. Remove hard drives 0/E and 1/F by performing the following steps:
a. Disconnect the signal/power cable from the hard drives.
b. Lift hard drive 0/E out of the hard drive cage.
c. Slide hard drive 1/F out of the hard drive cage.
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Figure 32. Removing and installing a 2.5 inch cabled hard drive (hard drive 0/E and hard drive 1/F) from
the hard drive cage
1. hard drive 1/F
2. power and signal cable connector (2)
4. hard drive 0/E
3. power and signal cable connector on
hard drive
5. screw (8)
6. hard drive cage
3. If you want to remove hard drives 2/C and 3/D, perform the following steps:
a. Remove hard drives 0/E and 1/F.
b. Disconnect the signal/power cables from hard drive 2/C and 3/D.
c. Remove the signal/power cables routed through the cable clip on the hard drive cage.
d. Lift hard drive 2/C out of the hard drive cage.
e. Slide hard drive 3/D out of the hard drive cage.
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Figure 33. Removing and installing a 2.5 inch cabled hard drive (hard drive 2/C and hard drive 3/D) from
the hard drive cage
1. screw (8)
2. hard drive cage
4. power cable
6. hard drive 2/C
3. cable routing clip
5. signal cable
7. hard drive 3/D
Next steps
1. Install the hard drives.
2. Install the hard drive cage cover.
3. Install the hard drive cage into the hard drive cage slot in the chassis.
Related Tasks
Installing a 2.5 inch cabled hard drive into the hard drive cage
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
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2. Keep the Phillips #2 screwdriver ready.
cage.
NOTE: If you are installing four hard drives, ensure that you install hard drives 3/D and 2/C before
you install hard drives 1/F and 0/E.
NOTE: If you are installing two hard drives, install hard drives 1/F and 0/E.
NOTE: To maintain proper system cooling, a minimum of 2 hard drives must be installed in hard
drive slots 0/E and 1/F.
Steps
1. To install hard drives 3/D and 2/C, perform the following steps:
a. Slide hard drive 3/D into the hard drive cage.
b. Lower hard drive 2/C into the hard drive cage.
c. Secure the hard drives to the hard drive cage by using the screws.
d. Connect the power/signal cable to the hard drives.
e. Route the cables through the cable routing clip on the hard drive cage.
2. To install hard drives 1/F and 0/E, perform the following steps:
a. Slide hard drive 1/F into the hard drive cage.
b. Lower hard drive 0/E into the hard drive cage.
c. Secure the hard drives to the hard drive cage by using the screws.
d. Connect the power/signal cable to the hard drives.
Next steps
1. Install the 2.5 inch hard drive cage cover.
2. Install the hard drive cage into the hard drive cage slot.
3. Connect the power/signal cables to the system board.
5. Enter System Setup and ensure that the hard drive's controller is enabled.
6. Exit the System Setup program and reboot the system.
7. Install any software required for the hard drive operation as described in the documentation for the
hard drive.
Related Tasks
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Hard drive cabling diagrams
Cabling SAS and SATA hard drives to the RAID card
Figure 34. Cabling SAS and SATA hard drives to the RAID card
1.
3.
5.
system board
2.
4.
6.
2.5 inch hard drive cage power connector
2.5 inch hard drive cage slot
signal cable
power cable
Port A connector on the RAID card
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Cabling SATA hard drives to the SATA connector on the system board
Figure 35. Cabling SATA hard drives to the SATA connector on the system board
1.
3.
5.
system board
2.
4.
6.
2.5 inch hard drive cage power connector
2.5 inch hard drive cage slot
signal cable
power cable
SATA connector on the system board
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uSATA SSDs
The PowerEdge C4130 supports up to two 1.8 inch uSATA Solid State Drives (SSDs). The uSATA SSDs
connect to the system board through the hard drive backplane.
NOTE: Use only SSDs that have been tested and approved for use with the hard drive backplane.
When you format an SSD, allow enough time for the formatting to be completed. High-capacity SSDs
can take a number of hours to format.
Removing a 1.8 inch uSATA SSD blank
Prerequisites
CAUTION: To maintain proper system cooling, all empty SSD slots must have SSD blanks
installed.
Steps
Press the release button and slide the SSD blank out of the SSD slot.
Figure 36. Removing and installing a 1.8 inch SSD blank
1. SSD blank
2. release button
Next steps
Install the 1.8 inch uSATA SSD carrier or SSD blank.
Related Tasks
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Installing a 1.8 inch uSATA SSD blank
Install the SSD blank if you are removing the SSD permanently or not replacing it immediately.
Prerequisites
Steps
Insert the SSD blank into the SSD slot until the release button clicks into place.
Removing a 1.8 inch uSATA SSD carrier
You need to remove the SSD carrier because the SSD is installed in the SSD carrier.
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
2. Using the management software, prepare the SSD for removal. Wait until the indicators on the SSD
carrier signal that the SSD can be removed safely.
If the SSD is online, the green activity/fault indicator flashes as the drive is turned off. When the SSD
indicators are off, the SSD drive is ready for removal. For more information, see the documentation
for the storage controller.
NOTE: The 1.8 inch uSATA SSDs are hot swappable only with software RAID S130. If your
system supports software RAID S130 proceed to step 4. If not, continue with step 3.
3. Turn off the system, including any attached peripherals.
4. Disconnect the system from the electrical outlet and disconnect the peripherals.
Steps
1. Press the release button to open the SSD carrier release handle.
2. Slide the SSD carrier out of the SSD cage.
The SSD is installed in the SSD carrier.
CAUTION: To maintain proper system cooling, all empty SSD slots must have SSD blanks
installed.
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Figure 37. Removing and installing a 1.8 inch uSATA SSD carrier
1. release button
2. SSD carrier
3. SSD carrier handle
Next steps
Depending on your requirement, perform one of the following steps:
•
•
If you are not replacing the SSD immediately, insert an SSD blank in the empty SSD slot.
Install the 1.8 inch uSATA SSD carrier.
Related Tasks
Installing a 1.8 inch uSATA SSD carrier
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
NOTE: The 1.8 inch uSATA SSDs are hot swappable only with software RAID S130.
2. If your system does not support software RAID S130, turn off your system.
CAUTION: Use only SSDs that have been tested and approved for use with the SSD backplane.
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Steps
1. If an SSD blank is installed in the SSD slot, remove it. For more information, see Removing a 1.8 inch
2. Install the SSD in the SSD carrier. For more information, see Installing a 1.8 inch uSATA SSD into a
3. Press the release button on the front of the SSD carrier, and open the SSD carrier handle.
4. Insert the SSD carrier into the SSD slot until the carrier connects with the backplane.
5. Close the SSD carrier handle to lock the SSD in place.
Next steps
1. Connect the system to the electrical outlet and connect the peripherals
2. Turn on the system, including any attached peripherals.
Removing a 1.8 inch uSATA SSD from a SSD carrier
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
2. Turn off the system, including any attached peripherals.
NOTE: The SSD is installed in the SSD carrier.
Steps
1. Turn the SSD carrier over.
2. Pull the rails of the SSD carrier and lift the SSD out of the SSD carrier.
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Figure 38. Removing and installing a 1.8 inch SSD into a SSD carrier
1. SSD carrier 2. SSD
Next steps
Install the SSD into the SSD carrier.
Related Tasks
Installing a 1.8 inch uSATA SSD into a SSD carrier
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1. Insert the SSD into the SSD carrier with the connector end of the SSD toward the back of the SSD
carrier.
2. Press the SSD until it is firmly seated.
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Removing the 1.8 inch uSATA SSD cage
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
Hold the SSD cage by the edges and lift the cage out of the chassis.
The SSD backplane is attached to the SSD cage. When you lift the SSD cage, the backplane will
disengage from the backplane connector on the system board.
Figure 39. Removing and installing the 1.8 inch SSD cage
1. 1.8 inch SSD backplane connector
3. 1.8 inch SSD cage
2. 1.8 inch SSD backplane
4. tab on the SSD cage
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5. tab on the PSU 1 slot
6. slot on the chassis
Installing the 1.8 inch uSATA SSD cage
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1. Align the tabs on the SSD cage and the PSU 1 slot with the slots on the chassis and SSD cage.
2. Press the SSD cage until the SSD backplane engages with the SSD backplane connector on the
system board.
Next steps
1. Install the 1.8 inch SSD carrier or SSD blank(s) into the SSD cage.
Related Tasks
Removing the 1.8 inch uSATA SSD backplane
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
3. Keep the T10 screwdriver ready.
CAUTION: To prevent damage to the drives and backplane, you must remove the SSD carriers
from the system before removing the backplane.
CAUTION: You must note the number of each SSD and temporarily label them before removal so
that you can replace them in the same locations.
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Steps
1. Remove the screw securing the SSD backplane to the SSD cage.
2. Remove the SSD backplane from the slot on the SSD cage.
Figure 40. Removing and installing the 1.8 inch SSD backplane
1. screw
2. SSD backplane
4. slot on the SSD backplane
3. tab on the SSD backplane
5. SSD cage
Installing the 1.8 inch uSATA SSD backplane
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
NOTE: The 1.8 inch SSD backplane is installed on the back of the 1.8 inch SSD cage.
Steps
1. Slide the SSD backplane into the slot on the SSD cage.
2. Align the screw hole on the SSD backplane with the screw hole on the SSD cage.
3. Secure the SSD backplane to the SSD cage by using the screw.
Next steps
1. Install the SSD cage.
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Related Tasks
Internal USB memory key (optional)
The USB memory key installed inside your system can be used as a boot device, security key, or mass
storage device.
To boot from the USB memory key, configure the USB memory key with a boot image and then specify
the USB memory key in the boot sequence in System Setup.
The internal USB connector is located on the system board.
Replacing the internal USB key
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
2. The USB connector must be enabled by the Internal USB Port option in the Integrated Devices
screen of System Setup.
cage.
Steps
1. Locate the USB connector or the USB key on the system board.
The internal USB connector is located under the 1.8 inch uSATA SSD cage. For more information, see
2. If installed, remove the USB key from the USB connector.
3. Insert the replacement USB key into the USB connector.
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Figure 41. Replacing the internal USB key
1. USB memory key
2. USB memory key connector
Next steps
1. Install the 1.8 inch uSATA SSD cage.
3. While booting, press <F2> to enter System Setup and verify that the USB key is detected by the
system.
Related Tasks
Cable routing clip
Removing the cable routing clip
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
3. Disconnect and remove the cables routed through the cable routing clip.
4. Keep the Phillips #2 screwdriver ready.
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Steps
1. Remove the screws securing the cable routing clip to the system board.
2. Lift the cable routing clip away from the system board.
Figure 42. Removing and installing the cable routing clip
1. cable routing clip
2. screw (2)
3. screw hole on the system board (2)
Installing the cable routing clip
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1. Align the screw holes on the cable routing clip with the screw holes on the system board and lower
the clip on the system board.
2. Secure the cable routing clip to the system board by using the screws.
Next steps
1. Connect and route the cables through the cable routing clip.
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System board
Removing the system board
Prerequisites
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be
performed only by Dell certified service technicians.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
CAUTION: If you are using the Trusted Platform Module (TPM) with an encryption key, you may
be prompted to create a recovery key during program or System Setup. Be sure to create and
safely store this recovery key. If you replace this system board, you must supply the recovery key
when you restart your system or program before you can access the encrypted data on your hard
drives.
CAUTION: Do not attempt to remove the Trusted Platform Module (TPM) from the system board.
Once the TPM is installed, it is cryptographically bound to that specific system board. Any
attempt to remove an installed TPM breaks the cryptographic binding, and it cannot be re-
installed or installed on another system board.
3. Keep the Philips #2 screwdriver ready.
4. Remove the following components:
f.
i.
j.
Heat sink(s). See Removing a heat sink
CAUTION: To prevent damage to the processor pins when replacing a faulty system
board, ensure that you cover the processor socket with the processor protective cap.
5. Disconnect all cables from the system board.
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Steps
1. Remove the screws that secure the system board to the chassis.
CAUTION: Take care not to damage the system identification button while removing the
system board from the chassis.
CAUTION: Do not lift the system board by holding a memory module, processor, or other
components.
2. Lift the system board by holding both the system board holders, and slide the system board toward
the front of the chassis.
The connectors are disengaged from the back of the chassis slots.
3. Lift the system board out of the chassis.
Figure 43. Removing and installing the screws on the system board
1. screw (12)
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Figure 44. Removing and installing the system board
1. system board
2. system board holder (front)
3. system board holder (back)
Next steps
Install the system board.
Related Tasks
Installing the system board
Prerequisites
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be
performed only by Dell certified service technicians.
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CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
3. Keep the Phillips #2 screwdriver ready.
Steps
1. Unpack the new system board.
CAUTION: Do not lift the system board by holding a memory module, processor, or other
components.
CAUTION: Take care not to damage the system identification button while placing the
system board into the chassis.
2. Hold the system board holders and lower the system board into the chassis at an angle so that the
connectors on the back of the system board engage with the slots on the back of the chassis.
3. Push the system board toward the back of the chassis until the board is firmly seated.
4. Secure the system board to the chassis by using the screws.
Next steps
1. If applicable, install the Trusted Platform Module (TPM).
2. Replace the following components:
f.
i.
j.
Memory modules and memory module blanks. See Installing memory modules
3. Reconnect all cables to the system board.
NOTE: Ensure that the cables inside the system are routed along the chassis wall and the GPU
and hard drive cables are routed through the cable routing clip.
5. Ensure that you perform the following steps:
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b. If the service tag is not backed up in the backup flash device, enter the system service tag
c. Update the BIOS and iDRAC versions.
Entering the system Service Tag using System Setup
If you know the system Service Tag, use System Setup menu to enter the Service Tag.
1. Turn on the system.
2. Press <F2> to enter System Setup.
3. Click Service Tag Settings.
4. Enter the Service Tag.
NOTE: You can enter the Service Tag only when the Service Tag field is empty. Ensure that you
enter the correct Service Tag. Once the Service Tag is entered, it cannot be updated or
changed.
5. Click Ok.
6. Import your new or existing iDRAC Enterprise license.
For more information, see Integrated Dell Remote Access Controller User's Guide, at dell.com/
esmmanuals.
Restoring the Service Tag using the Easy Restore feature
Use the Easy Restore feature if you do not know the Service Tag of your system. The Easy Restore feature
allows you to restore your system’s Service Tag, license, UEFI configuration, and the system configuration
data after replacing the system board. All data is backed up in a backup flash device automatically. If BIOS
detects a new system board and the Service Tag in the backup flash device, BIOS prompts the user to
restore the backup information.
1. Turn on the system.
If BIOS detects a new system board, and if the Service Tag is present in the backup flash device, BIOS
displays the Service Tag, the status of the license, and the UEFI Diagnostics version.
2. Perform one of the following steps:
•
•
•
Press Y to restore the Service Tag, license, and diagnostics information.
Press N to navigate to the Lifecycle Controller based restore options.
Press <F10> to restore data from a previously created Hardware Server Profile.
After the restore process is complete, BIOS prompts to restore the system configuration data.
3. Perform one of the following steps:
•
•
Press Y to restore the system configuration data.
Press N to use the default configuration settings.
After the restore process is complete, the system restarts.
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Trusted Platform Module
The Trusted Platform Module (TPM) is used to generate or store keys, protect or authenticate passwords,
and create or store digital certificates. TPM can also be used to enable the BitLocker hard drive
encryption feature in Windows Server.
CAUTION: Do not attempt to remove the Trusted Platform Module (TPM) from the system board.
Once the TPM is installed, it is cryptographically bound to that specific system board. Any
attempt to remove an installed TPM breaks the cryptographic binding, and it cannot be re-
installed or installed on another system board.
Installing the Trusted Platform Module
Prerequisites
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be
performed only by Dell certified service technicians.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
CAUTION: Do not attempt to remove the Trusted Platform Module (TPM) from the system board.
Once the TPM is installed, it is cryptographically bound to that specific system board. Any
attempt to remove an installed TPM breaks the cryptographic binding, and it cannot be re-
installed or installed on another system board.
3. If the expansion cards are installed, disconnect the riser cables from the system board.
Steps
1. Locate the TPM connector on the system board.
The TPM connector is located under the expansion card riser.
2. Align the edge connectors on the TPM with the slot on the TPM connector.
3. Insert the TPM into the TPM connector such that the plastic bolt aligns with the slot on the system
board.
4. Press the plastic bolt until the bolt clicks into place.
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Figure 45. Installing the TPM
1. TPM
2. TPM connector
4. plastic bolt
3. slot on the TPM connector
5. slot on the system board
Re-enabling the TPM for BitLocker users
Initialize the TPM.
For more information on initializing the TPM, see http://technet.microsoft.com/en-us/library/
cc753140.aspx.
The TPM Status changes to Enabled, Activated.
Re-enabling the TPM for TXT users
1. While booting your system, press <F2> to enter System Setup.
2. In the System Setup Main Menu, click System BIOS → System Security Settings.
3. In the TPM Security option, select On with Pre-boot Measurements.
4. In the TPM Command option, select Activate.
5. Save the settings.
6. Restart your system.
7. Enter System Setup again.
8. In the System Setup Main Menu, click System BIOS → System Security Settings.
9. In the Intel TXT option, select On.
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Cooling fans
Your system supports six cabled cooling fans.
Removing a cooling fan
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
NOTE: The procedure for removing each fan is identical.
Steps
1. Disconnect the cooling fan power cable from the system board.
2. Hold the cooling fan by its edges and lift the cooling fan out of the chassis.
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Figure 46. Removing and installing a cooling fan
1. cooling fan (8)
2. cooling fan power cable
4. cooling fan slot
3. cooling fan connector on system board
Next steps
1. Install the cooling fan.
Installing a cooling fan
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1. Hold the cooling fan by the sides with the cable end facing the system board.
2. Align the cooling fan with the slot on the chassis and slide the fan into the slot.
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3. Connect the cooling fan power cable to the cooling fan connector on the system board.
Next steps
1. Install the system top cover (front).
Graphics processing unit
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be
performed only by Dell certified service technicians.
The following are the high-level steps that you must perform to replace the GPU:
1. Remove the GPU blank.
2. Remove the GPU riser cable from the system board.
3. Remove the GPU.
4. Remove the GPU riser cable board.
5. Remove the custom GPU brackets from the GPU removed from your system.
6. Remove the GPU brackets from the replacement GPU.
7. Install the GPU brackets on the GPU removed from your system.
8. Install the custom GPU brackets on the replacement GPU.
9. Install the GPU riser cable board.
10. Install the GPU blank.
11. Install the GPU.
12. Install the GPU riser cable on the system board.
GPU installation guidelines
•
•
The processor must be of 135 W or less.
Due to the high power consumption of GPUs, the ambient system inlet temperature is restricted to
25°C to ensure adequate system cooling when one or more GPU cards are installed.
NOTE: Certain system configurations may require reduction in the maximum ambient system
inlet temperature limit. The performance of the system may be impacted when operating above
the maximum temperature limit or with a faulty fan.
•
•
All GPUs must be of the same type and model.
You can install up to four GPUs.
NOTE: Incorrect removal and installation of the GPUs will cause operational issues to your system.
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Removing a GPU blank
You can remove the GPU blank only in configuration D. To remove GPU 2 in configuration D, remove the
GPU blank from GPU slot 1. Do not remove GPU blanks in any other configuration.
Prerequisites
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should only be
done by Dell certified service technicians.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1. Hold the back of the GPU blank and lift it at an angle to release it from the guide pins on the front
inner wall of the chassis.
2. Lift the GPU blank out of the chassis.
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Figure 47. Removing and installing a GPU blank
1. guide pin on the front inner wall of the
chassis (2)
2. slot on the GPU blank (2)
3. GPU blank
4. guide holes on the back of the GPU
blank (2)
5. guide pin on the chassis (2)
Removing a GPU riser cable from the system board
Prerequisites
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should only be
done by Dell certified service technicians.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
CAUTION: The GPU riser cables should be removed before removing the GPUs to prevent pin
damage in the GPU connectors on the system board.
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Steps
1. Press the release latches located on the GPU riser cable connector on the system board.
NOTE: Pressing the release latches will not eject the GPU riser cable from the system board.
2. Pull the GPU riser cable out of the GPU riser cable connector on the system board.
Figure 48. Removing and installing a GPU riser cable from the system board
1. riser cable connector
3. release latch (2)
2. riser cable connector on the system
board
Next steps
Remove the GPU.
Related Tasks
Removing a GPU
To remove GPU 2, remove GPU 1 first and to remove GPU 4, remove GPU 3 first.
Prerequisites
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be
performed only by Dell certified service technicians.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
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2. Remove the GPU riser cables connected to the switch board or system board.
CAUTION: The GPU riser cables should be removed before removing the GPUs to prevent
pin damage in the GPU connectors on the system board.
3. Disconnect the power cables connected to the system board.
Steps
1. Hold the GPU by the support brackets, and lift the GPU at an angle to release it from the guide pins
on the front inner wall of the chassis.
NOTE: Do not hold the GPU by the GPU riser cable board while removing the GPU.
2. Lift the GPU out of the chassis.
3. Disconnect the power cable connected to the GPU.
Figure 49. Removing and installing the GPU
1. guide pin on the front inner wall of the
chassis (2)
2. GPU 2
3. slot on the GPU I/O bracket (2)
4. GPU 1
5. guide hole on the GPU support bracket
6. GPU riser cable
8. guide pin on the chassis (2)
7. GPU connector on the system board or
on the switch board
9. GPU riser cable board
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Next steps
Remove the GPU riser cable board.
Related Tasks
Removing a GPU riser cable board
Prerequisites
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be
performed only by Dell certified service technicians.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
2. Keep the Philips #2 screwdriver ready.
4. Disconnect the power cables connected to the GPU.
Steps
1. Remove the screws securing the GPU riser cable board to the GPU.
2. Pull the GPU riser cable board to disengage the connector on the GPU riser cable board from the
GPU.
3. Remove the GPU riser cable routed through the GPU riser cable clip.
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Figure 50. Removing and installing a GPU riser cable board
1. connector on the GPU riser cable board
3. GPU riser cable
2. GPU riser cable board
4. screw (3)
5. GPU riser cable clip
6. GPU
Next steps
Removing the custom GPU brackets from the GPUs removed from your system.
Related Tasks
Removing the custom GPU brackets from the GPU removed from your
system
The Nvidia or Intel brackets are installed on the Nvidia or Intel GPUs shipped with your system. These
brackets should be removed from the Nvidia or Intel GPUs removed from your system and installed on
the replacement GPUs.
Prerequisites
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be
performed only by Dell certified service technicians.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
2. Keep the Philips #1 and #2 screwdrivers ready.
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NOTE: Depending on the type of Nvidia GPUs supported on your system, the location of the screws
and type of GPU brackets will vary.
Steps
1. Remove the screws securing the front I/O bracket to the GPU, and remove the I/O bracket.
2. Remove the screws securing the support bracket to the GPU, and remove the support bracket.
Figure 51. Removing and installing the custom Nvidia GPU I/O brackets and the support brackets
1. screw (7)
3. GPU
2. support bracket
4. I/O bracket
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Figure 52. Removing and installing the custom Intel GPU I/O brackets and the support brackets
1. support bracket
3. screw (8)
2. GPU
4. I/O bracket
Next steps
Remove the GPU brackets from the replacement GPUs.
Related Tasks
Removing the GPU brackets from the replacement GPUs
The Nvidia or Intel replacement GPUs are shipped with specific Nvidia or Intel I/O and support brackets.
These brackets should be removed from the replacement Nvidia or Intel GPUs and installed on the GPUs
removed from your system. The procedure to remove the Nvidia and Intel brackets from the replacement
GPUs is identical.
Prerequisites
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be
performed only by Dell certified service technicians.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
2. Keep the Philips #1, #2, and the Torx T6 screwdrivers ready.
3. Remove the custom GPU brackets from the GPU removed from your system. For more information,
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Steps
1. Remove the screws securing the front I/O bracket to the GPU, and remove the I/O bracket.
2. Remove the screws securing the support bracket to the GPU, and remove the support bracket.
Figure 53. Removing and installing the GPU I/O brackets and the support brackets (Nvidia)
1. Torx screw
3. GPU
2. support bracket
4. I/O bracket
5. screw (6)
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Figure 54. Removing and installing the GPU I/O brackets and the support brackets (Intel)
1. support bracket
3. screw (8)
2. GPU
4. I/O bracket
Next steps
Install the brackets on the GPU that you removed from your system.
Related Tasks
Installing the GPU brackets on the GPU removed from your system
The Nvidia or Intel replacement GPU(s) are shipped with specific Nvidia or Intel I/O and support brackets.
These brackets should be removed from the replacement Nvidia or Intel GPU(s) and installed on the
GPU(s) removed from your system. The procedure to install the Nvidia or Intel brackets on the GPUs
removed from your system is identical.
Prerequisites
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be
performed only by Dell certified service technicians.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
2. Keep the Phillips #1, #2, and the Torx T6 screwdrivers ready.
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Steps
1. Align the screw holes on the front I/O bracket with the screw holes on the GPU.
2. Secure the I/O bracket to the GPU by using the screws.
3. Align the screw holes on the support bracket with the screw holes on the GPU.
4. Secure the support bracket to the GPU by using the screws.
Next steps
Install the custom GPU brackets on the replacement GPU.
Related Tasks
Installing the custom GPU brackets on the replacement GPU
The Nvidia and Intel replacement GPUs are shipped with specific Nvidia and Intel I/O and Support
brackets. These brackets should be removed from the replacement Nvidia or Intel GPU(s) and installed on
the GPU(s) removed from your system. The procedure to install the custom Nvidia or Intel brackets on
the replacement GPUs is identical.
Prerequisites
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be
performed only by Dell certified service technicians.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
2. Keep the Phillips #1 and #2 screwdrivers ready.
3. Install the GPU brackets on the GPU removed from your system. For more information, see Installing
Steps
1. Align the screw holes on the front I/O bracket with the screw holes on the GPU.
2. Secure the I/O bracket to the GPU by using the screws.
3. Align the screw holes on the support bracket with the screw holes on the GPU.
4. Secure the support bracket to the GPU by using the screws.
Next steps
Install the GPU cable riser board.
Related Tasks
Installing a GPU riser cable board
Prerequisites
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be
performed only by Dell certified service technicians.
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CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
2. Keep the Philips #2 screwdriver ready.
Steps
1. Route the riser cable through the riser cable clip.
2. Align the connector on the riser cable board with the card edge connector on the GPU and press till
it clicks into place.
3. Align the screw holes on the riser cable board with the screw holes on the GPU bracket.
4. Secure the riser cable board to the GPU by using the screws.
NOTE: Do not hold the GPU by the GPU riser cable board.
Next steps
1. Connect the power and data cables to the GPU.
2. Install the GPU or GPU blank.
CAUTION: The GPU should be installed in the system before installing the GPU riser cables
to prevent pin damage in the PCIe connectors on the system board or switch board.
Related Tasks
Installing a GPU blank
You can install the GPU blank only in configuration D. To install GPU 2, install the GPU blank in GPU slot
1.
Prerequisites
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be
performed only by Dell certified service technicians.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1. Lower the front of the GPU blank at an angle and slide it to engage the slots on the GPU blank with
the guide pins on the front inner wall of the chassis.
2. Lower the back of the GPU blank to engage the guide holes on the GPU blank with the guide pins on
the chassis.
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Next steps
Install GPU 2.
Related Tasks
Installing a GPU
Your system supports up to four GPUs.
Prerequisites
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be
performed only by Dell certified service technicians.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1. Lower the front of the GPU at an angle and slide it to engage the slots on the GPU with the guide
pins on the front inner wall of the chassis.
NOTE: Do not hold the GPU by the GPU riser cable board.
2. Lower the back of the GPU to engage the guide holes on the GPU with the guide pins on the chassis.
3. Connect the GPU power cables to the GPU and the system board or the switch board.
Next steps
CAUTION: The GPU should be installed in the system before installing the GPU riser cables to
prevent pin damage in the PCIe connectors on the system board or switch board.
1. If required, install the GPU blank.
2. Install the GPU riser cable to the system board.
Related Tasks
Installing a GPU riser cable on the system board
Prerequisites
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be
performed only by Dell certified service technicians.
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CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
CAUTION: The GPU should be installed in the system before installing the GPU riser cables
to prevent pin damage in the PCIe connectors on the system board or switch board.
Steps
1. Align the edge connector of the riser cable with the alignment key of the riser cable connector on
the system board.
2. Insert the riser cable into the riser cable connector on the system board and press till it clicks into
place.
3. Close the release latches.
Next steps
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GPU cabling diagrams
Cabling configuration A and B systems
Figure 55. Cabling single and dual processor systems with four GPUs and a GPU switch board
(Configurations A and B)
1.
GPU 4 riser cable connector on the GPU
GPU 3 connector on the GPU switch board
system board
2.
4.
6.
8.
GPU switch board
3.
5.
7.
9.
GPU 4 connector on the GPU switch board
GPU 2 connector on the system board
GPU 1 connector on the GPU switch board
GPU 2 connector on the GPU switch board
CPU 1 connector on the GPU switch board
10. GPU 1 riser cable connector on the GPU
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11. GPU 1
12. GPU 2 riser cable connector on the GPU
13. GPU 2
14. GPU 3
16. GPU 4
15. GPU 3 riser cable connector on the GPU
Figure 56. Power cabling for single and dual processor systems with four GPUs and a GPU switch board
(Configurations A and B)
1.
3.
5.
7.
GPU 4 power connector on the system board 2.
GPU 1/2 power connector on the system board 4.
GPU 3 power connector on the system
board
GPU switch board power connector on the
system board
system board
6.
8.
GPU switch board power connector on the
GPU switch board
GPU switch board
power connector on GPU 1
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9.
GPU 1
10. GPU 2
11. power connector on GPU 2
13. GPU 3
12. power connector on GPU 3
14. GPU 4
15. power connector on GPU 4
Cabling configuration C systems
Figure 57. Cabling a dual processor system with four GPUs (Configuration C)
1.
3.
5.
7.
GPU 4 riser cable connector on the GPU
GPU 4 connector on the system board
system board
2.
4.
6.
8.
GPU 3 connector on the system board
GPU 1 connector on the system board
GPU 2 connector on the system board
GPU 1
GPU 1 riser cable connector on the GPU
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9.
GPU 2 riser cable connector on the GPU
10. GPU 2
11. GPU 3
13. GPU 4
12. GPU 3 riser cable connector on the GPU
Figure 58. Power cabling for a dual processor system with four GPUs (Configuration C)
1.
GPU 4 power connector on the system board 2.
GPU 3 power connector on the system
board
3.
5.
7.
9.
GPU 1/2 power connector on the system board 4.
system board
power connector on GPU 1
GPU 2
6.
8.
GPU 1
power connector on GPU 2
power connector on GPU 3
10. GPU 3
11. GPU 4
12. power connector on GPU 4
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Cabling configuration D systems
Figure 59. Cabling a dual processor system with two GPUs (Configuration D)
1.
GPU 3 riser cable connector on the system
board
2.
system board
3.
5.
7.
9.
GPU 2 connector on the system board
GPU 2 riser cable connector on the GPU
GPU 3
4.
6.
8.
GPU 1 blank
GPU 2
GPU 3 riser cable connector on the GPU
GPU 4 blank
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Figure 60. Power cabling for a dual processor system with two GPUs (Configuration D)
1.
3.
5.
7.
GPU 1/2 power connector on the system board 2.
system board
GPU 1 blank
4.
6.
8.
GPU 2
power connector on GPU 2
GPU 3
power connector on GPU 3
GPU 4 blank
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Cabling configuration E systems
Figure 61. Cabling a single processor system with two GPUs (Configuration E)
1.
3.
5.
7.
GPU 1 connector on the system board
2.
4.
6.
8.
system board
GPU 2 connector on the system board
GPU 1 connector on the GPU
GPU 2 connector on the GPU
GPU 3 and GPU 4 blank
GPU 1
GPU 2
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Figure 62. Power cabling for a single processor system with two GPUs (Configuration E)
1.
3.
5.
7.
GPU 1/2 power connector on the system board 2.
system board
power connector on GPU 1
GPU 2
4.
6.
GPU 1
power connector on GPU 2
GPU 3 and GPU 4 blank
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Cabling Configuration F systems
Figure 63. Cabling a dual processor system with two GPUs (Configuration F)
1.
3.
5.
7.
GPU 1 connector on the system board
2.
4.
6.
8.
system board
GPU 2 connector on the system board
GPU 1 connector on the GPU
GPU 2 connector on the GPU
GPU 3 and GPU 4 blank
GPU 1
GPU 2
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Figure 64. Power cabling for a dual processor system with two GPUs (Configuration F)
1.
3.
5.
7.
GPU 1/2 power connector on the system board 2.
system board
power connector on GPU 1
GPU 2
4.
6.
GPU 1
power connector on GPU 2
GPU 3 and GPU 4 blank
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Cabling configuration G systems
Figure 65. Cabling a dual processor system with four GPUs and a GPU switch board with dual GPU virtual
mode (Configuration G)
1.
3.
5.
GPU 4 riser cable connector on the GPU
CPU 2 connector on the GPU switch board
GPU 3 connector on the GPU switch board
2.
4.
6.
GPU switch board
GPU 4 connector on the GPU switch board
GPU switch board connection to CPU 2 on
the system board
7.
9.
system board
8.
GPU switch board connection to CPU 1 on
the system board
GPU 2 connector on the GPU switch board
10. GPU 1 connector on the GPU switch board
12. GPU 1 riser cable connector on the GPU
11. CPU 1 connector on the GPU switch board
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13. GPU 1
14. GPU 2 riser cable connector on the GPU
15. GPU 2
16. GPU 3
18. GPU 4
17. GPU 3 riser cable connector on the GPU
Figure 66. Power cabling for a dual processor system with four GPUs and a GPU switch board with dual GPU
virtual mode (Configuration G)
1.
3.
5.
7.
GPU 4 power connector on the system board 2.
GPU 1/2 power connector on the system board 4.
GPU 3 power connector on the system
board
GPU switch board power connector on the
system board
system board
6.
8.
GPU switch board power connector on the
GPU switch board
GPU switch board
power connector on GPU 1
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9.
GPU 1
10. GPU 2
11. power connector on GPU 2
13. GPU 3
12. power connector on GPU 3
14. GPU 4
15. power connector on GPU 4
Cabling configurations H and I
Figure 67. Cabling a dual processor system with three GPUs (Configurations H and I)
1.
3.
5.
7.
GPU 3 connector on the system board
system board
2.
4.
6.
8.
GPU 1 connector on the system board
GPU 2 connector on the system board
GPU 1 riser cable connector on GPU 1
GPU 2 riser cable connector on GPU 2
GPU 1
GPU 2
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9.
GPU 3
10. GPU 3 riser cable connector on GPU 3
11. GPU 4 blank
Figure 68. Power cabling for a dual processor system with three GPUs (Configurations H and I)
1.
GPU 3 power connector on the system board 2.
GPU 1/2 power connector on the system
board
3.
5.
7.
9.
system board
4.
6.
8.
power connector on GPU 1
GPU 2
GPU 1
power connector on GPU 2
GPU 3
power connector on GPU 3
10. GPU 4 blank
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GPU switch board (optional)
Removing the optional GPU switch board
Prerequisites
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be
performed only by Dell certified service technicians.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
4. Disconnect the GPU signal cables from the system board and then from the switch board.
NOTE: The GPU riser signal cable should be removed from the switchboard before removing
the GPUs to prevent pin damage in the GPU connectors on the switch board.
6. Disconnect the switch board power cable.
7. Keep the Philips #2 screwdriver ready.
Steps
1. Loosen the screws securing the GPU switch board to the chassis.
2. Slide the GPU switch board toward the front of the chassis to disengage the slots on the GPU switch
board from the tabs on the chassis.
3. Lift the GPU switch board out of the chassis.
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Figure 69. Removing and installing the GPU switch board
1. GPU switch board
2. captive screw (2)
3. tab on the chassis (2)
Next steps
1. Install the system top cover (front).
Related Tasks
Installing the optional GPU switch board
Prerequisites
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be
performed only by Dell certified service technicians.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
NOTE: The switch board used in configurations A and B is not interchangeable with the switch
board used in configuration G.
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3. Keep the Philips #2 screwdriver ready.
Steps
1. Align the tabs on the chassis with the slots on the GPU switch board.
2. Slide the GPU switch board toward the back of the chassis to engage the slots on the GPU switch
board with the tabs on the chassis.
3. Tighten the screws securing the switch board to the chassis.
Next steps
1. Connect the GPU switch board power cable.
2. Install the GPUs.
3. Connect the GPU signal cables to the switch board and the system board.
Related References
Related Tasks
Control panel module
Removing the control panel module
Prerequisites
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be
performed only by Dell certified service technicians.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
3. Keep the Phillips #1 screwdriver ready.
Steps
1. Hold and pull the plastic pull tab to disconnect the control panel cable from the control panel
module.
2. Remove the screws securing the control panel module to the chassis.
3. Lift the control panel module away from the chassis.
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Figure 70. Removing and installing the control panel module
1. screw (2)
2. plastic pull tab
3. control panel cable
5. control panel board
7. control panel module
4. control panel connector
6. notch
Next steps
1. Install the control panel module.
Related Tasks
Installing the control panel module
Prerequisites
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be
performed only by Dell certified service technicians.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
3. Keep the Phillips #1 screwdriver ready.
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Steps
1. Insert the control panel module behind the notch on the chassis.
2. Align the screw holes on the control panel module with the screw holes on the chassis.
3. Secure the control panel module to the chassis by using the screws.
4. Connect the control panel cable to the control panel connector.
Next steps
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5
Troubleshooting your system
Safety first—for you and your system
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Troubleshooting system startup failure
If you boot the system to the BIOS boot mode after installing an operating system from the UEFI Boot
Manager, the system stops responding. You must boot to the same boot mode in which you installed the
operating system.
For all other startup issues, note the system messages that appear on the screen.
Troubleshooting external connections
Ensure that all external cables are securely attached to the external connectors on your system before
troubleshooting any external devices.
Troubleshooting the video subsystem
1. Check the power connections to the monitor.
2. Check the video interface cabling from the system to the monitor.
3. Run the appropriate diagnostic test.
If the tests run successfully, the problem is not related to video hardware.
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Troubleshooting a USB device
About this task
Follow steps 1 to 6 to troubleshoot a USB keyboard or mouse. For other USB devices, go to step 7.
Steps
1. Disconnect the keyboard and/or mouse cables from the system and reconnect them.
2. If the problem persists, connect the keyboard and/or mouse to another USB port on the system.
3. If the problem is resolved, restart the system, enter System Setup, and check if the non-functioning
USB ports are enabled.
NOTE: Older operating systems may not support USB 3.0.
4. Check if USB 3.0 is enabled in System Setup. If enabled, disable it and see if the issue is resolved.
5. In iDRAC Settings Utility, ensure USB Management Port Mode is configured as Automatic or
Standard OS Use.
6. If the problem is not resolved, replace the keyboard and/or mouse with a working keyboard or
mouse.
If the problem is not resolved, proceed to the next step to troubleshoot other USB devices attached
to the system.
7. Turn off all attached USB devices, and disconnect them from the system.
8. Restart the system.
9. If your keyboard is functioning, enter System Setup, verify that all USB ports are enabled on the
Integrated Devices screen.
10. Check if USB 3.0 is enabled in System Setup. If it is enabled, disable it and restart your system.
If your keyboard is not functioning, you can use remote access to enable or disable the USB options.
11. If the system is not accessible, reset the NVRAM_CLR jumper inside your system and restore the
BIOS to the default settings.
12. In the IDRAC Settings Utility, ensure USB Management Port Mode is configured as Automatic or
Standard OS Use.
13. Reconnect and power on each USB device one at a time.
14. If a USB device causes the same problem, turn off the device, replace the USB cable with a known
good cable, and turn on the device.
Next steps
Troubleshooting a serial I/O device
Steps
1. Turn off the system and any peripheral devices connected to the serial port.
2. Swap the serial interface cable with a working cable, and turn on the system and the serial device.
If the problem is resolved, replace the interface cable with a known good cable.
3. Turn off the system and the serial device, and swap the serial device with a comparable device.
4. Turn on the system and the serial device.
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Next steps
Troubleshooting a NIC
Steps
1. Run the appropriate diagnostic test. For more information, see Using system diagnostics for available
diagnostic tests.
2. Restart the system and check for any system messages pertaining to the NIC controller.
3. Check the appropriate indicator on the NIC connector:
•
•
If the link indicator does not light, check all cable connections.
If the activity indicator does not light, the network driver files might be damaged or missing.
Remove and reinstall the drivers if applicable. For more information, see the NIC documentation.
•
•
If applicable, change the autonegotiation setting.
Use another connector on the switch or hub.
4. Ensure that the appropriate drivers are installed and the protocols are bound. For more information,
see the NIC documentation.
5. Enter System Setup and confirm that the NIC ports are enabled on the Integrated Devices screen.
6. Ensure that all the NICs, hubs, and switches on the network are set to the same data transmission
speed and duplex. For more information, see the documentation for each network device.
7. Ensure that all network cables are of the proper type and do not exceed the maximum length.
Next steps
Troubleshooting a wet system
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
2. Remove the system cover.
Steps
1. Remove the following components from the system:
•
•
•
•
•
Hard drives
GPUs
GPU blanks
GPU switch board (if present)
Hard drive backplane
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•
•
•
•
•
•
•
•
•
•
•
USB memory key
PCIe shroud
2.5 inch hard drive cage
Cooling shroud
Expansion card risers (if present)
Expansion cards
Power supply unit(s)
Cooling fans
Processor(s) and heat sink(s)
Memory modules
Power/data cables
2. Let the system dry thoroughly for at least 24 hours.
3. Reinstall the components (except expansion cards) you removed in step 3.
4. Install the system cover.
5. Turn on the system and attached peripherals.
6. If the system starts properly, shut down the system, and reinstall all the expansion cards that you
removed.
Next steps
Troubleshooting a damaged system
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
2. Remove the system top covers (front and back).
3. Ensure that the following components are properly installed:
•
•
•
•
•
•
•
•
Cooling shroud
PCIe shroud
Expansion card risers
Expansion cards
Power supply(s)
Cooling fans
Processor(s) and heat sink(s)
Memory modules
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•
•
•
•
•
•
•
•
Hard drives
Hard drive backplane
1.8 inch hard drive cage
GPUs
GPU blanks
GPU switch board
Power and data cables
Riser cables
4. Ensure that all cables are properly connected.
5. Install the system covers (front and back).
Next steps
Troubleshooting the system battery
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
NOTE: If the system is turned off for long periods of time (for weeks or months), the NVRAM may
lose its system configuration information. This situation is caused by a defective battery.
NOTE: Some software may cause the system time to speed up or slow down. If the system seems
to operate normally except for the time set in System Setup, the problem may be caused by a
software rather than by a defective battery.
Steps
1. Re-enter the time and date in System Setup.
2. Turn off the system, and disconnect it from the electrical outlet for at least one hour.
3. Reconnect the system to the electrical outlet, and turn on the system.
4. Enter System Setup.
If the date and time are not correct in System Setup, check the System Error Log (SEL) for system
battery messages.
Next steps
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Troubleshooting power supply units
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Troubleshooting power source problems
1. Press the power button to ensure that your system is turned on. If the power indicator does not light
up when the power button is pressed, press the power button firmly.
2. Plug in another working device to ensure that the system board is not faulty.
3. Ensure that no loose connections exist.
For example, loose power cables.
4. Ensure that the power source meets applicable standards.
5. Ensure that there are no short circuits.
6. Have a qualified electrician check the line voltage to ensure that it meets the required specifications.
Troubleshooting power supply unit problems
1. Ensure that no loose connections exist.
For example, loose power cables.
2. Ensure that the AC power source is properly connected to the PSU.
NOTE: If the 1600 W PSU is installed, ensure that it is connected to a 220 V AC power source.
3. Ensure that the PSU handle/LED indicates that the PSU is working properly.
4. If you have recently upgraded your system, ensure that the PSU has enough power to support the
new system.
You may have to upgrade to a higher wattage power supply unit.
5. If you have a redundant PSU configuration, ensure that both the power supply units are of the same
type and wattage.
6. Ensure that you use only PSUs with the Extended Power Performance (EPP) label on the back.
7. Remove and install the PSU.
NOTE: After installing a PSU, allow several seconds for the system to recognize the PSU and
determine if it is working properly.
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Troubleshooting cooling problems
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Ensure that the following conditions exist:
•
System cover, cooling shroud, PCIe shroud, GPU blanks, PSU blank in PSU slot 2 if hard drive cage is
not installed, uSATA SSD blanks if uSATA SSDs are not installed, memory module blank, or back-filler
bracket is not removed.
•
•
•
•
External airflow is not obstructed.
A cooling fan is not removed or has not failed.
The expansion card installation guidelines have been followed.
Ambient air temperature is 25°C or less depending on the system configuration.
Additional cooling can be added by using one of the following methods:
From the iDRAC Web GUI
1. Click Hardware → Fans → Setup.
2. From the Fan Speed Offset drop-down list, select the cooling level needed, or set the minimum fan
speed to a custom value.
From F2 System Setup
1. Select iDRAC Settings → Thermal, and set a higher fan speed from the fan speed offset or minimum
fan speed.
From RACADM commands
1. Run the command racadm help system.thermalsettings
For more information, see the Integrated Dell Remote Access User’s Guide at dell.com/esmmanuals.
Troubleshooting cooling fans
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
NOTE: In the event of a problem with a particular fan, the fan number is referenced by the system’s
management software, allowing you to easily identify and replace the proper fan by noting the fan
numbers on the cooling fan assembly.
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Steps
1. Remove the system covers (front and back).
CAUTION: Do not operate the system without the system cover. This can result in
overheating and cause component damage.
2. Reseat the fan or the fan's power cable.
3. Install the system covers (front and back).
4. Restart your system.
Next steps
Troubleshooting system memory
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1. If the system is operational, run the appropriate diagnostic test. See Using system diagnostics for
available diagnostic tests.
If diagnostics indicate a fault, follow the corrective actions provided by the diagnostic program.
2. If the system is not operational, turn off the system and attached peripherals, and unplug the system
from the power source. Wait at least 10 seconds, and then reconnect the system to the power
source.
3. Turn on the system and attached peripherals, and note the messages on the screen.
If an error message is displayed indicating a fault with a specific memory module, go to step 12.
4. Enter System Setup, and check the system memory setting. Make any changes to the memory
settings, if needed.
If the memory settings match the installed memory but the problem still persists, go to step 12.
5. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
6. Remove the system cover.
7. Check the memory channels and ensure that they are populated correctly.
NOTE: See the system event log or system messages for the location of the failed memory
module. Reinstall the memory device.
8. Reseat the memory modules in their sockets.
9. Install the system.
10. Enter System Setup and check the system memory setting.
If the problem is not resolved, proceed with the next step.
11. Remove the system cover.
12. If a diagnostic test or error message indicates a specific memory module as faulty, swap or replace
the module with a known good memory module.
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13. To troubleshoot an unspecified faulty memory module, replace the memory module in the first
DIMM socket with a module of the same type and capacity.
If an error message is displayed on the screen, this may indicate a problem with the installed DIMM
type(s), incorrect DIMM installation, or defective DIMM(s). Follow the on-screen instructions to
resolve the problem.
14. Install the system cover.
15. As the system boots, observe any error message that is displayed and the diagnostic indicators on the
front of the system.
16. If the memory problem persists, repeat step 12 through step 15 for each memory module installed.
Next steps
Troubleshooting an internal USB key
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1. Enter System Setup and ensure that the USB key port is enabled on the Integrated Devices screen.
2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
3. Remove the system cover.
4. Locate the USB key and reseat it.
5. Install the system cover.
6. Turn on the system and attached peripherals, and check if the USB key is functioning.
7. If the problem is not resolved, repeat step 2 and step 3.
8. Insert a different USB key that you know works properly.
9. Install the system cover.
Next steps
Troubleshooting an SD card
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
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NOTE: Certain SD cards have a physical write-protect switch on the card. If the write-protect switch
is turned on, the SD card is not writable.
Steps
1. Enter System Setup, and ensure that the Internal SD Card Port is enabled.
2. Turn off the system, including any attached peripherals, and disconnect the system from the
electrical outlet.
3. Remove the system cover.
NOTE: When an SD card failure occurs, the internal dual SD module controller notifies the
system. On the next restart, the system displays a message indicating the failure. If redundancy
is enabled at the time of SD card failure, a critical alert will be logged and chassis health will
degrade.
4. Replace the failed SD card with a new SD card.
5. Install the system cover.
6. Reconnect the system to its electrical outlet and turn the system on, including any attached
peripherals.
7. Enter System Setup, and ensure that the Internal SD Card Port and Internal SD Card Redundancy
modes are set to the required modes.
Verify that the correct SD slot is set as Primary SD Card.
8. Check if the SD card is functioning properly.
9. If the Internal SD Card Redundancy option is set to Enabled at the time of the SD card failure, the
system will prompt you to perform a rebuild.
NOTE: The rebuild will always be sourced from the primary SD card to the secondary SD card.
Perform the rebuild of the SD card as necessary.
Troubleshooting a hard drive
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
CAUTION: This troubleshooting procedure can erase data stored on the hard drive. Before you
proceed, back up all files on the hard drive.
Steps
Depending on the results of the diagnostics test, proceed as needed through the following steps.
2. If your system has a RAID controller and your hard drives are configured in a RAID array, perform the
following steps:
a. Reboot the system and press <F10> during system startup to run the Lifecycle Controller, and
then run the Hardware Configuration wizard to check the RAID configuration.
See the Lifecycle Controller documentation or online help for information on RAID configuration.
b. Ensure that the hard drive(s) are configured correctly for the RAID array.
c. Take the hard drive offline and reseat the drive.
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d. Exit the configuration utility and allow the system to boot to the operating system.
3. Ensure that the required device drivers for your controller card are installed and are configured
correctly. See the operating system documentation for more information.
4. Reboot the system and enter System Setup.
5. Verify that the controller is enabled and the drives are displayed in System Setup.
Next steps
Troubleshooting a storage controller
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
NOTE: When troubleshooting a SAS or PERC controller, see the documentation for your operating
system and the controller.
2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
3. Remove the system cover.
4. Verify that the installed expansion cards are compliant with the expansion card installation
guidelines.
5. Ensure that each expansion card is firmly seated in its connector.
6. Install the system cover.
7. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
8. If the problem is not resolved, turn off the system and attached peripherals, and disconnect the
system from the electrical outlet.
9. Remove the system cover.
10. Remove all expansion cards installed in the system.
11. Install the system cover.
12. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
13. Run the appropriate diagnostic test. For more information, see Using system diagnostics. If the tests
14. For each expansion card you removed in step 10, perform the following steps:
a. Turn off the system and attached peripherals, and disconnect the system from the electrical
outlet.
b. Remove the system cover.
c. Reinstall one of the expansion cards.
d. Install the system cover.
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Troubleshooting expansion cards
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
NOTE: When troubleshooting an expansion card, see the documentation for your operating system
and the expansion card.
Steps
2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
3. Remove the system cover.
4. Ensure that each expansion card is firmly seated in its connector.
5. Install the system cover.
6. If the problem is not resolved, turn off the system and attached peripherals, and disconnect the
system from the electrical outlet.
7. Remove the system cover.
8. Remove all expansion cards installed in the system.
9. Install the system cover.
10. For each expansion card you removed in step 8, perform the following steps:
a. Turn off the system and attached peripherals, and disconnect the system from the electrical
outlet.
b. Remove the system cover.
c. Reinstall one of the expansion cards.
d. Install the system cover.
Next steps
Troubleshooting processors
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
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Steps
1. Run the appropriate diagnostics test. See Using system diagnostics for available diagnostic tests.
2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
3. Remove the system cover.
4. Ensure that the processor and heat sink are properly installed.
5. Install the system cover.
Next steps
Troubleshooting a GPU
NOTE: The GPU is a Field Replaceable Unit. Do not to troubleshoot the GPU without the assistance
of a Dell certified service technician.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
System messages
For a list of event and error messages generated by the system firmware and agents that monitor system
components, see the Dell Event and Error Messages Reference Guide at dell.com/esmmanuals.
Warning messages
A warning message alerts you to a possible problem and prompts you to respond before the system
continues a task. For example, before you format a hard drive, a message warns you that you may lose all
data on the hard drive. Warning messages usually interrupt the task and require you to respond by typing
y (yes) or n (no).
NOTE: Warning messages are generated by either the application or the operating system. For more
information, see the documentation that accompanied the operating system or application.
Diagnostic messages
The system diagnostic utilities may issue messages if you run diagnostic tests on your system. For more
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Alert messages
The systems management software generates alert messages for your system. Alert messages include
information, status, warning, and failure messages for drive, temperature, fan, and power conditions. For
more information, see the systems management software documentation.
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6
Using system diagnostics
If you experience a problem with your system, run the system diagnostics before contacting Dell for
technical assistance. The purpose of running system diagnostics is to test your system hardware without
requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service
and support personnel can use the diagnostics results to help you solve the problem.
Dell Embedded System Diagnostics
NOTE: The Dell Embedded System Diagnostics is also known as Enhanced Pre-boot System
Assessment (ePSA) diagnostics.
The embedded system diagnostics provides a set of options for particular device groups or devices
allowing you to:
•
•
•
•
Run tests automatically or in an interactive mode
Repeat tests
Display or save test results
Run thorough tests to introduce additional test options to provide extra information about the failed
device(s)
•
•
View status messages that inform you if tests are completed successfully
View error messages that inform you of problems encountered during testing
When to use the Embedded System Diagnostics
If a major component or device in the system does not operate properly, running the embedded system
diagnostics may indicate component failure.
Running the Embedded System Diagnostics from Boot Manager
1. As the system boots, press <F11>.
2. Use the up and down arrow keys to select System Utilities → Launch Diagnostics.
The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the
system. The diagnostics starts executing the tests on all the detected devices.
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Running the Embedded System Diagnostics from the Dell Lifecycle
Controller
1. As the system boots, press <F11>.
2. Select Hardware Diagnostics → Run Hardware Diagnostics.
The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the
system. The diagnostics starts executing the tests on all the detected devices.
System diagnostic controls
Menu
Description
Configuration
Results
Displays the configuration and status information of all detected devices.
Displays the results of all tests that are executed.
Provides the current overview of the system performance.
System health
Event log
Displays a time-stamped log of the results of all tests run on the system. This is
displayed if at least one event description is recorded.
For information about embedded system diagnostics, see the ePSA Diagnostics Guide (Notebooks,
Desktops and Servers) at dell.com/support/home.
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7
Jumpers and connectors
System board jumper settings
For information on resetting the password jumper to disable a password, see Disabling a forgotten
Table 6. System board jumper settings
Jumper
Setting
Description
PWRD_EN
The password reset feature is enabled (pins 2–4).
BIOS local access is unlocked at the next AC
power cycle.
The password reset feature is disabled (pins 4–6).
NVRAM_CLR
The configuration settings are retained at the next
system boot (pins 3–5).
The configuration settings are cleared at system
boot (pins 1–3).
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System board connectors
Figure 71. System board jumpers and connectors
Item
1
Connector
Description
CTRL_PNL
Front panel connector
2
GPU3 (CPU2_PE3_ABCD)
4HDD_PWR
GPU 3 PCIe Connector
3
2.5 inch hard drive cage power connector
GPU 4 power connector
4
GPU_4_PWR
5
GPU_3_PWR
GPU 3 power connector
6
GPU_1/2_PWR
GPU 1/2 power connector
Switch board power connector
1.8 inch SSD backplane connector
Expansion slot 2 x8 connector
Expansion slot 1 x8 connector
Trusted Platform Module connector
7
PLX_PWR (PCIe_Switch_board)
2SSD_BP
8
9
RISER_SLOT2 (CPU2_PE1_AB)
RISER_SLOT0 (CPU1_PE1_AB)
TPM_MODULE
10
11
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Item
12
Connector
USB_INT
Description
Internal USB connector
SATA x4 signal connector
Password jumpers
13
4HHD_SIG
PSWD & PSWD_NVRAM
GPU4 (CPU2_PE2_ABCD)
GPU1 (CPU1_PE3_ABCD)
A3, A7, A4, A8
A1, A5, A2, A6
GPU2 (CPU1_PE2_ABCD)
IDSDM
14
15
GPU 4 PCIe connector
GPU 1 PCIe connector
Memory module sockets for processor 1
Memory module sockets for processor 1
GPU 2 PCIe connector
Internal dual SD module connector
Fan 1 connector
16
17
18
19
20
21
FAN-1
22
23
24
25
26
27
28
29
30
31
FAN-2
Fan 2 connector
FAN-3
Fan 3 connector
CPU1
Processor 1
FAN-4
Fan 4 connector
INTRUSION_CABLE
BATTERY
Intrusion cable connector
System battery
FAN-5
Fan 5 connector
B1, B5, B2, B6
FAN-6
Memory module sockets for processor 2
Fan 6 connector
CPU2
Processor 2
32
33
34
FAN-7
Fan 7 connector
FAN-8
Fan 8 connector
B3, B7, B4, B8
Memory module sockets for processor 2
Disabling a forgotten password
The system's software security features include a system password and a setup password. The password
jumper enables these password features or disables them and clears any password(s) currently in use.
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
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Steps
1. Turn off the system, including any attached peripherals, and disconnect the system from the
electrical outlet.
2. Remove the system cover.
3. Move the jumper on the system board jumper from pins 4 and 6 to pins 2 and 4.
4. Install the system cover.
The existing passwords are not disabled (erased) until the system boots with the jumper on pins 2
and 4. However, before you assign a new system and/or setup password, you must move the jumper
back to pins 4 and 6.
NOTE: If you assign a new system and/or setup password with the jumper on pins 2 and 4, the
system disables the new password(s) the next time it boots.
5. Reconnect the system to its electrical outlet and turn the system on, including any attached
peripherals.
6. Turn off the system, including any attached peripherals, and disconnect the system from the
electrical outlet.
7. Remove the system cover.
8. Move the jumper on the system board jumper from pins 2 and 4 to pins 4 and 6.
9. Install the system cover.
10. Reconnect the system to its electrical outlet and turn the system on, including any attached
peripherals.
11. Assign a new system and/or setup password.
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8
Technical specifications
Processor
Processor type
One or two Intel Xeon processor E5-2600 v3
product family
Power
AC power supply (per power supply unit (PSU)
Wattage
1100 W and 1600 W
NOTE:
1100 W PSUs are supported only on systems
with two GPUs.
4100 BTU/hr maximum (1100 W PSU)
5459 BTU/hr maximum (1600 W PSU)
Heat dissipation
NOTE: Heat dissipation is calculated using
the PSU wattage rating.
100–240 V AC, autoranging, 50/60 Hz for 1100 W
Platinum PSU
Voltage
NOTE: This system is also designed to be
connected to IT power systems with a
phase-to-phase voltage not exceeding 230
V.
200–240 V AC, autoranging, 50/60 Hz, for 1600
W Platinum PSU
Expansion Bus
Bus type
PCI Express Generation 3
Expansion cards
For a list of supported expansion cards, see
Expansion slots using riser card:
Slot 1
One half-height, low-profile x8 link
or
One half-height, low-profile x16 link
One half-height, low-profile x8 link
or
Slot 2
One half-height, low-profile x16 link
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Memory
Architecture
1333 MT/s, 1600 MT/s, 1866 MT/s or 2133 MT/s
DDR4 registered, Error Correcting Code (ECC)
DIMMs
Support for advanced ECC or memory optimized
operation
Memory module sockets
Memory module capacities
RDIMMs
Sixteen 288-pin
4 GB single-ranked, 8 GB, 16 GB, 32 GB dual-
ranked
Minimum RAM
Maximum RAM
4 GB with a single processor
8 GB with a dual processor (minimum one
memory module per processor)
Up to 512 GB with a dual processor
Up to 256 GB with a single processor
Drives
Hard drives
Up to four 2.5 inch SAS/SATA cabled hard drives, and up
to two 1.8 inch uSATA SSDs.
Connectors
Back
NIC
Two 1 Gbps
Serial
9-pin, DTE, 16550-compatible
Two 4-pin, USB 3.0-compliant
15-pin VGA
USB
Video
Internal
USB
One 4-pin, USB 3.0-compliant
Internal dual SD module
Two optional flash memory card slots with the
internal dual SD module
NOTE: One card slot is dedicated for
redundancy.
Video
Video type
Video memory
Matrox G200eR2
16 MB
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Physical
Height
4.31 cm (1.7 inch)
43.4 cm (17.09 inch)
88.58 cm (34.87 inch)
20.2 kg (44.53 lb)
12 kg (26.45 lb)
Width
Length
Maximum configuration weight
Empty weight
Environmental specifications
NOTE: For additional information about environmental measurements for specific system
configurations, see dell.com/environmental_datasheets.
Temperature
Storage
Continuous operation (for altitude less than 950 10°C to 25°C (50°F to 77°F) with no direct sunlight
m or 3117 ft) on the equipment.
NOTE: Certain system configurations may
–40°C to 65°C (–40°F to 149°F)
require reductions in the upper temperature
limits.
NOTE: The performance of the system may
be impacted when operating above the
upper temperature limit or with a faulty fan.
Maximum temperature gradient (operating and 20°C/h (36°F/h)
storage)
Relative humidity
Storage
5% to 95% RH with 33°C (91°F) maximum dew
point. Atmosphere must be non-condensing at all
times.
Operating
10% to 80% relative humidity with 21°C (69°F)
maximum dew point.
Maximum vibration
Operating
0.26 Grms at 5 Hz to 350 Hz (all operation
orientations).
Storage
1.88 Grms at 10 Hz to 500 Hz for 15 min (all six
sides tested).
Maximum shock
Operating
Six consecutively executed shock pulses in the
positive and negative x, y, and z axes of 40 G for
up to 2.3 ms.
Storage
Six consecutively executed shock pulses in the
positive and negative x, y, and z axes (one pulse
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Environmental specifications
on each side of the system) of 71 G for up to 2
ms.
Maximum altitude
3048 m (10,000 ft).
12,000 m (39,370 ft).
Operating
Storage
Operating temperature de-rating
Up to 25°C (77 °F)
Maximum temperature is reduced by 1°C/300 m
(1°F/547 ft) above 950 m (3,117 ft).
Particulate contamination
NOTE: This section defines the limits to help avoid IT equipment damage and/or failure from
particulates and gaseous contamination. If it is determined that levels of particulates or gaseous
pollution are beyond the limits specified below and are the reason for the damage and/or failures
to your equipment, it may be necessary for you to re-mediate the environmental conditions that
are causing the damage and/or failures. Re-mediation of environmental conditions will be the
responsibility of the customer.
Air filtration
NOTE: Applies to data center environments
Data center air filtration as defined by ISO Class 8
per ISO 14644-1 with a 95% upper confidence
limit.
only. Air filtration requirements do not
apply to IT equipment designed to be used
outside a data center, in environments such
as an office or factory floor.
NOTE: Air entering the data center must
have MERV11 or MERV13 filtration.
Conductive dust
Air must be free of conductive dust, zinc whiskers,
or other conductive particles.
NOTE: Applies to data center and non-data
center environments.
•
•
Air must be free of corrosive dust.
Corrosive dust
Residual dust present in the air must have a
deliquescent point less than 60% relative
humidity.
NOTE: Applies to data center and non-data
center environments.
Gaseous contamination
NOTE: Maximum corrosive contaminant levels measured at ≤50% relative humidity.
Copper coupon corrosion rate
Silver coupon corrosion rate
<300 Å/month per Class G1 as defined by ANSI/
ISA71.04-1985.
<200 Å/month as defined by AHSRAE TC9.9.
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9
Getting help
Contacting Dell
Dell provides several online and telephone-based support and service options. If you do not have an
active Internet connection, you can find contact information on your purchase invoice, packing slip, bill,
or Dell product catalog. Availability varies by country and product, and some services may not be
available in your area. To contact Dell for sales, technical support, or customer-service issues:
1. Go to dell.com/support.
2. Select your country from the drop-down menu on the bottom right corner of the page.
3. For customized support:
a. Enter your system Service Tag in the Enter your Service Tag field.
b. Click Submit.
The support page that lists the various support categories is displayed.
4. For general support:
a. Select your product category.
b. Select your product segment.
c. Select your product.
The support page that lists the various support categories is displayed.
Locating your system service tag
Your system is identified by a unique Express Service Code and Service Tag number. The Express Service
Code and Service Tag are found on the back of the system by pulling out the information tag.
Alternatively, the information may be on a sticker on the chassis of the system. This information is used
by Dell to route support calls to the appropriate personnel.
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Mini Express Service Tag
The Mini Express Service Tag (MEST) label which has the Service tag number of your system. It is located
on top of the left rack latch. To access the MEST, the chassis will need to be pulled out of the rack about
two inches.
Quick Resource Locator
Use the Quick Resource Locator (QRL) to get immediate access to system information and how-to
videos. This can be done by visiting dell.com/QRL or by using your smartphone or tablet and a model
specific Quick Resource (QR) code located on your Dell PowerEdge system. To try out the QR code, scan
the following image.
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