Dukane Projector 28A8043 User Manual

ImagePro 8043/8753  
LCD Projector  
USERS GUIDE  
MODEL 28A8043  
MODEL 28A8753  
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FCC Warning  
This equipment has been tested and found to comply with the limits for a Class A  
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to  
provide reasonable protection against harmful interference when the equipment  
is operated in a commercial environment. This equipment generates, uses, and  
can radiate radio frequency energy and, if not installed and used in accordance  
with the instruction manual, may cause harmful interference to radio communi-  
cations. Operation of this equipment in a residential area is likely to cause harm-  
ful interference in which case the user will be required to correct the interference  
at his own expense.  
Canada  
This Class A digital apparatus complies with Canadian ICES-003.  
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Can-  
ada.  
Safety Certifications  
UL, CUL, TÜV, NOM, IRAM, GOST R  
EN 55022 Warning  
This is a Class A product. In a domestic environment it may cause radio interfer-  
ence, in which case the user may be required to take adequate measures.  
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Trademarks  
Apple, Macintosh, and PowerBook are trademarks or registered trademarks of  
Apple Computer, Inc. IBM and PS/2 are trademarks or registered trademarks of  
International Business Machines, Inc. Microsoft, PowerPoint, and Windows are  
trademarks or registered trademarks of Microsoft Corporation. InFocus and LP  
are trademarks or registered trademarks of InFocus Corporation.  
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TABLE OF CONTENTS  
Safety Instructions  
Introduction  
Image Resolution  
Compatibility  
Usage Guidelines  
If You Need Assistance  
Warranty  
1
6
Setting up the Projector  
Connecting a Computer  
Using the Projector  
15  
Basic Image Adjustment  
Adjusting the Projector  
Using the Remote Control  
Basic Menu  
Setup menu  
Cleaning the Lens  
Cleaning the Dust Filters  
Replacing the Projection Lamp  
Replacing the Batteries in the Remote Control  
Using the Security Lock  
29  
29  
31  
32  
33  
34  
Troubleshooting  
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Appendix  
Specifications  
Accessories  
Portable and Laptop Activation Chart  
Using Video Mirroring with a PowerBook Computer  
Projected Image Size  
39  
40  
42  
47  
48  
Index  
49  
ii  
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SAFETY INSTRUCTIONS  
Please read and follow all safety instructions provided BEFORE  
using your new projector. Failure to comply with safety instruc-  
tions may result in fire, electrical shock, or personal injury and  
may damage or impair protection provided by equipment. Please  
save all safety instructions.  
Safety Definitions:  
Warning: Statements identify conditions or practices that  
could result in personal injury.  
Caution:Statements identify conditions or practices that could  
result in damage to your equipment.  
Safety Symbols:  
Attention: For information about usage of a feature, please  
refer to the User’s Guide.  
Warning: Hot surface. Do not touch.  
An arrow pointing to the lamp door on the projector.  
Safety Terms:  
Warning: Don’t look directly into the lens when the projector is  
turned on.  
Warning: To replace the lamp, turn the projector off  
and unplug the power cord. To avoid burns, wait 60 min-  
utes before opening the lamp door. Follow all instructions pro-  
vided in this User’s Guide.  
Warning: Please use the power cord provided. Connect  
the power cord to a receptacle with a protective safety  
(earth) ground terminal.  
Warning: Refer all service to qualified service personnel. Ser-  
vicing your own projector will void the warranty. See the fol-  
lowing page for the customer service contact information.  
Caution: Don’t block ventilation openings.  
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Caution: Don’t set liquids on the projector. Spilled liquids may  
damage your projector.  
Caution: Don’t place the projector on a hot surface or in direct  
sunlight.  
Caution: Do not drop the projector. Transport the projector in  
an vendor-approved case.  
Important Operating Considerations  
Do not place the projector on a tablecloth or other soft covering  
that may block the vents. In the unlikely event of the bulb ruptur-  
ing, thoroughly clean the area in back of the projector and discard  
any edible items placed in that area.  
Do not place objects in  
this area in back of the projector  
Customer Service  
If you need assistance, call Dukane Customer Service at:  
630-584-2300 or Toll-Free at: 1-800-676-2487  
iv  
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INTRODUCTION  
The Dukane ImagePro 8043 and 8753 multimedia projectors are  
specifically designed for multipurpose use. They are easy to con-  
nect, easy to use, easy to transport, and easy to maintain. The  
8753  
8043  
has native SVGA 800x600 resolution, the  
has XGA  
1024x768 resolution. The user interfaces of the two products are  
identical; information in this users guide applies to both prod-  
ucts.  
Image Resolution  
ImagePro 8043  
The SVGA resolution of the  
8043  
’s projected image is 800x600.  
NOTE: The ImagePro 8043  
automatically expands 640 x480  
images to 800x600.  
The projector is compatible with screen resolutions up to  
1280x1024. If your computers screen resolution is higher than  
1280x1024, reset it to a lower resolution before you connect the  
projector.  
ImagePro 8753  
The XGA resolution of the 8753’s projected image is 1024x768.  
The projector is compatible with screen resolutions up to  
1280x1024. If your computers screen resolution is higher than  
1280x1024, reset it to a lower resolution before you connect the  
projector.  
NOTE: The ImagePro 8753  
automatically expands 640 x480  
and 800x600 images to  
1024x768.  
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Compatibility  
The projector is compatible with a wide variety of computers and  
video devices, including:  
IBM-compatible computers, including laptops, up to 1280x1024  
resolution.  
Apple® Macintosh® and PowerBook® computers up to  
1280x1024 resolution.  
Most standard VCRs, DVD players, camcorders and laser disc  
players.  
Unpacking the Projector  
The projector comes with the items shown in Figure 1. Check to  
make sure all are included. Contact your Dukane dealer  
immediately if anything is missing.  
2
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5*  
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9
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10  
FIGURE 1  
Shipping box contents  
1. Projector + lens cap  
2. Soft carry case  
6. Computer cable  
7. PS/2 mouse cable  
8. USB mouse cable  
3. Users Guide, Quick Start  
card, and CD  
4. Remote control  
5. Power cord*  
9. S-Video cable  
10. Audio/Video cable  
*additional country-dependant power cords may be included  
3
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keypad  
zoom ring  
focus ring  
IR sensor  
foot release  
FIGURE 2  
Front view of projector  
dust filters  
adjustable foot  
lamp door  
foot release  
connectors  
IR sensor  
power  
cord  
security lock  
connector  
FIGURE 3  
Rear view of projector  
4
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Usage Guidelines  
Do not look directly into the projection lens when the projector  
is turned on. The bright light may harm your eyes.  
Do not block the grills on the projector. Restricting the air flow  
can cause it to overheat and turn off. If this happens, you must  
wait a minute before attempting to turn it back on.  
Handle the projector as you would any product with glass  
components. Be especially careful not to drop it.  
Avoid leaving the projector in direct sunlight or extreme cold  
for extended periods of time. If this happens, allow it to reach  
room temperature before use.  
Transport the projector in a vendor-approved hard or soft case.  
If You Need Assistance  
The first place to look for help is in this manual. Be sure to check  
the guidelines in “Troubleshooting” on page 34.  
If those sources don't answer your question, call your Dukane  
dealer. You can also call Dukane Customer Service directly at:  
630-584-2300 or Toll-Free at: 1-800-676-2487  
5
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Warranty  
This product is backed by a limited Five-year warranty. The  
details of the warranty are printed at the back of this manual.  
When sending your projector in for repair, Dukane recommends  
shipping the unit in its original packing material, or having a pro-  
fessional packaging company pack the unit for shipping. Do not  
ship your projector in the enclosed soft case. Please insure your  
shipment for its full value.  
6
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SETTING UP THE PROJECTOR  
1 Place the projector on a flat surface.  
The projector must be within 6 feet (1.8 m) of your power  
source and your computer.  
If you want to project from behind a translucent screen, set  
up the projector behind your screen. See “Rear” on page 25  
to reverse the image.  
If you are installing the projector on the ceiling, refer to the  
installation guide that comes with the Ceiling Mount Kit for  
more information. To turn the image upside down, see  
“Ceiling” on page 25.  
2 Position the projector the desired distance from the screen.  
If the image is too big or too small, use the zoom ring to  
adjust the size or move the projector forward or backward.  
Figure 4 shows three projected image sizes. For more infor-  
mation about image size, see “Projected Image Size” on  
page 48.  
NOTE: The projector must be at  
least 3.6 feet (1 m) from the pro-  
jection screen.  
19.7 ft.  
9.8 ft.  
3.9 ft.  
FIGURE 4  
Projected image size at minimum zoom  
3 Make sure the projector and the computer are turned off.  
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NOTE: Before you continue,  
make sure the projector and all  
other equipment is turned off. If  
youre connecting a computer,  
audio in  
PS/2 mouse  
video  
computer  
monitor  
USB mouse  
S-video  
make sure the distance between it  
and the projector is 6 feet or less.  
computer  
FIGURE 5  
Connector panel  
NOTE: If you are connecting an  
you must use a Mac adaptor  
between the computer and the  
projector. See “Optional  
Accessories” on page 41.  
8
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Connecting a Computer  
1 Plug one end of the computer cable into the blue “Computer  
VGA” connector on the projector.  
NOTE: Many laptop computers  
do not automatically turn on their  
external video port when a sec-  
ondary display device such as a  
projector is connected. Refer to  
your computer manual for the  
command that activates the exter-  
nal video port. Activation com-  
mands for some laptop computers  
are listed in the Appendix of this  
manual on page 42 and in the  
Service section of our website.  
2 Plug the other end of the computer cable into the monitor con-  
nector on your computer. If you are using a desktop computer,  
you need to disconnect your monitor cable from your com-  
puter.  
S-Video  
Video  
USB  
Computer VGA  
Monitor VGA  
Audio in PS2/RS-232  
computer cable  
FIGURE 6  
Connecting the projector to a computer  
Do you want to play your computers audio on the projector?  
1 Plug either end of the audio cable (ordered separately) into  
the audio connector on your computer.  
2 Plug the other end of the audio cable into the “Audio in” con-  
nector on the projector.  
Do you want to display the image on your desktop computers moni-  
tor as well as on the projection screen?  
1 Plug the monitors cable into the “Monitor VGA” connector  
on the projector.  
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Do you want to control the computers mouse from the projector’s  
remote?  
If your computer has a PS/2 connector, use the PS/2 mouse cable.  
1 Plug the green end of the PS/2 mouse cable into the mouse  
connector on your computer.  
2 Plug the black end of the PS/2 mouse cable into the  
“PS2/RS-232” connector on the projector.  
If your computer has a USB connector and is running Windows 98,  
use the USB mouse cable.  
1 Plug the flat end of the USB mouse cable into the mouse con-  
nector on your computer.  
NOTE: The USB mouse is  
supported for use with  
2 Plug the square end of the USB mouse cable into the “USB”  
connector on the projector.  
Windows 98 or higher only.  
You must have the appropriate USB drivers installed on your  
computer to use the USB feature. Windows 98 ships with the  
appropriate drivers.  
Now you’re ready to power up the projector and your computer.  
Skip to “Powering up the Projector” on page 13.  
NOTE: You do not need to restart  
your computer after connecting a  
USB mouse to use it (it is hot-  
pluggable). You must restart your  
computer after plugging in a PS-2  
mouse.  
10  
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Connecting a Video Player  
If your video device (VCR, DVD player, video camera) uses a  
round, one-prong composite video connector, use the composite  
audio/video (A/V) cable provided. The end with 2 connectors  
attaches to the projector, the other end attaches to the video  
device.  
If your video device uses a round, four-prong S-video con-  
nector, use an S-video cable. S-video generates a higher  
quality image.  
1 Plug the A/V cable’s round yellow connector into the “video-  
out” connector on your video device (Figure 7). This connec-  
tor may be labeled “To Monitor.”  
If you’re using an S-video cable, connect the round black  
connector to the “S-video out” connector on the video  
device.  
2 Plug the other yellow connector into the “Video” connector on  
the projector.  
If you’re using S-video, plug the other end of the cable into  
the “S-Video” connector on the projector.  
S-Video  
Video  
USB  
Computer VGA  
Monitor VGA  
Audio in PS2/RS-232  
A/V cable  
FIGURE 7  
Connecting the projector to a VCR using the A/V cable  
11  
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3 Plug the A/V cable’s white connector into the left “audio out”  
connector on your video device. Plug the cable’s red connec-  
tor into the right “audio out” connector on the video device.  
4 Plug the blue end of the A/V cable into the “Audio in” con-  
nector on the projector.  
The projector is compatible with these major broadcast video  
standards: NTSC, NTSC 4.43, PAL, PAL-M, PAL-N, PAL-60, and  
SECAM. It automatically adjusts to optimize its performance for  
the incoming video.  
CAUTION: Your video player  
may also have a “Video Out”  
connector for a coaxial cable  
connection. DO NOT use this to  
connect to the projector.  
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Powering up the Projector  
1 Remove the lens cap.  
NOTE: Always use the power cord  
2 Plug the power cord into the back of the projector, then plug it  
into your electrical outlet. A surge-protected power strip is  
recommended.  
that shipped with the projector.  
The LED on the top of the projector (Figure 11 on page 18)  
lights orange after a few seconds.  
3 After the LED lights orange, press the Power button on the  
projectors keypad or remote.  
The fans start to run, the LED on the top of the projector  
lights green, and the InFocus startup screen appears. It  
takes about one minute for the image to achieve full bright-  
ness.  
NOTE: The first time you connect  
your computer to the projector, the  
computer may display a message  
stating that new hardware was  
found. The Add New Hardware  
Wizard may appear. Use the Wiz-  
ard to load the correct driver (the  
computer considers the projector a  
Plug and Play Monitor).  
4 If you connected a video player, turn it on.  
The video image should display on the projection screen. If  
it doesn’t, press the Source/Select button on the keypad  
(page 18) or the Video button on the remote to display your  
video image.  
5 If you connected a computer, turn it on.  
screen. If it doesn’t, press the Source/Select button on the  
keypad or the Computer button on the remote to display  
your computer’s image.  
Make sure your laptop’s external video port is activated;  
see “Portable and Laptop Activation Chart” on page 42 for  
details.  
NOTE: With some computers,  
the order in which you power up  
the equipment is very important.  
Most computers should be turned  
on last, after all other peripherals  
have been turned on. Refer to your  
computer’s documentation to  
determine the correct order.  
If necessary, make adjustments to the image using the pro-  
jector’s on-screen menus. To open the menus, press the  
Menu button on the keypad or remote. For more informa-  
tion about the menus, see page 21.  
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Turning Off the Projector  
To turn off the projector, press the Power button. A dialog box  
appears, asking for confirmation. Press the Power button again to  
turn the lamp off. The fans continue to run for a minute, then the  
projector shuts off.  
If you want to turn the lamp back on, you must allow 90 seconds  
for the lamp to cool. The lamp won’t light if it’s too hot.  
If you want to turn off the projector for a short period of time,  
press the Power button twice. This puts the projector in standby  
mode. The lamp goes out, and the fans run and the LED blinks  
orange for 1 minute. After 1 minute, the fans turn off and the LED  
lights solid orange. To exit standby mode and return to normal  
operation, press the Power button.  
NOTE: To maximize lamp life,  
allow the projector to run for at  
least five minutes before turning  
it off.  
14  
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USING THE PROJECTOR  
This section describes how to use and make adjustments to the  
projector. It also provides a reference to the keypad and remote  
buttons and the options available from the on-screen menus.  
Basic Image Adjustment  
1 Make sure you have powered up your equipment in the right  
order (page 13).  
2 If the image doesn’t display completely, zoom the image  
(page 15), adjust the height of the projector (page 16) or center  
the image by adjusting its horizontal or vertical position  
(page 24). Be sure the projector lens is at a 90 degree angle to  
the screen.  
3 If the image is out of focus, rotate the focus ring (page 15).  
4 If the colors don’t look right, adjust the brightness, contrast,  
tint, or color (page 22).  
Adjusting the Projector  
To focus the image, rotate the focus ring (Figure 8) until the image  
is clear. To zoom the image, rotate the zoom ring. This adjusts the  
image size.  
zoom ring  
NOTE: To obtain the best overall  
focus quality, open the menu and  
focus on the text. This will ensure  
that the best overall image quality  
is achieved.  
focus ring  
FIGURE 8  
Focus ring and zoom ring  
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The projector is equipped with a self-locking, quick-release feet  
and buttons.  
To raise the projector:  
1 Raise the projector to the height you want, then press and  
hold the foot release buttons. Release the buttons to lock the  
feet into position (Figure 9).  
2 If necessary, rotate the feet to adjust the angle of the projected  
image.  
release button  
FIGURE 9  
Adjusting the height of the projector  
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Using the Remote Control  
To control the computers mouse from the projector’s remote,  
you must connect the USB or PS/2 mouse cables to the computer  
and the projector. See page 10 for details.  
Point the remote control at the projection screen or at the front or  
rear of the projector (not at the computer). The range for opti-  
mum operation is about 40 feet. If you point the remote at the  
projection screen, the distance to the screen and back to the pro-  
jector must be less than or equal to 40 feet. For best results, point  
the remote directly at the projector.  
Volume  
Power  
Menu  
Black  
Effect  
Select  
Computer  
Video  
Navigate  
Keystone Contrast Brightness  
FIGURE 10  
Remote control  
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Using the Keypad and Remote Buttons  
While the menus are displayed, the Keystone and Volume buttons  
on the keypad and the arrow buttons on the remote act as menu  
navigation and adjustment buttons and the Source/Select button  
on the keypad and the Select button on the remote act as selection  
buttons. See “Using the On-Screen Menus” on page 21 for details.  
LEDs  
FIGURE 11  
Keypad and remote buttons  
Menu  
Press the Menu button to open the on-screen menus. Press Menu  
again to close the menus. When you close the menus, the projec-  
tor saves any changes you made. The menu automatically closes  
after 1 minute if no buttons are pressed. For more information  
about the on-screen menus, see page 21.  
Source/Select (keypad only) or Computer and Video (remote only)  
When you have more than one source (computer and video) con-  
nected to the projector, select between them by pressing the  
Source/Select button on the keypad or the Computer or Video but-  
ton on the remote.  
Power  
Press this button to turn the projector on and off.  
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Volume  
Press the Volume buttons to adjust the volume.  
Arrow buttons  
Use these buttons to navigate through and make adjustments to  
the on-screen menus. See “Using the On-Screen Menus” on  
page 21 for details.  
Keystone  
Use this feature to adjust the image vertically and make a squarer  
image.  
1 Press the Keystone up arrow to reduce the upper part of the  
image, and press the Keystone down arrow to reduce the lower  
part. You can also adjust keystone from the Basic menu (see  
page 23 for details on the menu).  
decreasing keystone  
increasing keystone  
FIGURE 12  
Adjusting the keystone  
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Black (remote only)  
Press this button to display a black screen.  
Effect (remote only)  
Press this button to invoke the presentation effect. The default  
effect is magnify. You can select among freeze, black, mute, and  
16:9. See page 26 for details.  
To use the magnify effect, press Effect, then press the up or right  
arrow to magnify the image, press the down or left arrows to  
decrease the magnification. If you press Effect again, you can use  
the arrows to pan the image, displaying different parts of it (only  
if the image is magnified). To return to magnify mode, press the  
Select (or L) button. To return to the original size, press the Effect  
button twice.  
Contrast (remote only)  
Press the Contrast up and down arrows to adjust the contrast  
from 0-100.  
Brightness (remote only)  
Press the Brightness up and down arrows to adjust the Brightness  
from 0-100.  
20  
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Using the On-Screen Menus  
The projector has menus that allow you to make image adjust-  
ments and change a variety of settings.  
To open the on-screen menus, press the Menu button on the  
keypad or remote. This displays the Basic menu and changes the  
Keystone and Volume buttons on the keypad to menu navigation  
buttons. Press the down arrow button to move the cursor down  
and press the up arrow button to move the cursor up. The  
selected menu is highlighted.  
NOTE: Some menu items may be  
grayed out (dimmed) at certain  
times. This indicates the item is  
not applicable to your setup or the  
item is not enabled until another  
selection is made.  
FIGURE 13  
On-screen menu  
To change a menu setting, use the up and down arrow buttons to  
move the cursor up and down to the item you want to change  
(the selected item is highlighted), then press the Source/Select  
button on the keypad or the Select button on the remote. Use the  
left and right arrows to adjust the setting, or use the up and down  
arrows and the Select button to turn a setting on or off. Press  
Source/Select when you are done.  
To access a sub-menu, highlight it and press Source/Select. To  
navigate back to the previous menu, highlight the arrow at the  
top of the menu and press Source/Select.  
Press the up and down arrows to move to another setting. When  
you have completed your adjustments, press Menu to close the  
menus.  
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Basic Menu  
FIGURE 14  
Basic menu  
Contrast  
The contrast controls the degree of difference between the lightest  
and darkest parts of the picture. Adjusting the contrast changes  
the amount of black and white in the image.  
1 Use the up and down arrows to highlight Contrast, press  
Source/Select, use the left and right arrows to adjust the con-  
trast from 0 to 100 in the slider bar, then press Source/Select to  
accept your changes.  
Brightness  
Adjusting the brightness changes the intensity of the image.  
1 Use the up and down arrows to highlight Brightness, press  
Source/Select, use the left and right arrows to adjust the  
brightness from 0 to 100 in the slider bar, then press Source/  
Select to accept your changes.  
Color  
The color setting adjusts a video image from black and white to  
fully saturated color.  
NOTE: The color setting applies  
to video sources only.  
1 Use the up and down arrows to highlight Color, press  
Source/Select, use the left and right arrows to adjust the color  
from 0 to 100 in the slider bar, then press Source/Select to  
accept your changes.  
22  
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Keystone  
This option helps to keep the image square as the angle of projec-  
tion is changed. Use this feature to adjust the image vertically  
and make a squarer image. See page 19 for details on keystone  
adjustments.  
1 Press the down button to highlight Keystone, then press  
Source/Select. Use the left and right arrows to adjust the key-  
stone setting from -63 to 63 in the slider bar. Press  
Source/Select to accept your changes.  
Setup  
See the following pages for details on this menu.  
Reset  
This resets the picutre settings like brightness and contrast.  
About  
This read-only menu provides information about the source, such  
as resolution and horizontal and vertical frequencies.  
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Setup menu  
FIGURE 15  
Setup and Picture menus  
Picture menu  
Screen Aspect: The default is 4:3. Click 16:9 if you are watching  
videos in widescreen format. Highlight Screen Aspect, press  
Source/Select, use the up and down arrows to highlight your  
selection, press Source/Select, then press the left arrow to return  
to the Picture menu.  
Color Temp: The default is 7300. Choose a different value to  
adjust the amount of red in the image.  
Sharpness: Adjusts the sharpness of video images.  
Tu ne : Use the left and right arrows to adjust the horizontal  
phase and fine tuning of the image.  
Width: Use the left and right arrows to adjust the width of the  
image.  
Position: Use the left and right arrows to adjust the horizontal  
position of the image and use the up and down arrows to  
adjust the vertical position.  
Tint: Use the left and right arrows to adjust the tint of video  
images.  
24  
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System menu  
Turn the features in the System menu on and off by highlighting  
them and pressing Source/Select. A checkmark in the box indi-  
cates the feature is on; an empty box means the feature is off.  
FIGURE 16  
System menu  
Ceiling: This turns the image upside down for ceiling-mounted  
projection.  
Rear: This reverses the image so you can project from behind a  
translucent screen.  
SourceSearch: When this feature is on, the projector automati-  
cally searches for an active source. When it is off, you must  
press the Source/Select button on the keypad or the Computer  
or Video button on the remote to switch among sources.  
Hide OSD: This hides the on-screen display (OSD).  
DPMS enable: This turns the Display Power Management Sys-  
tem (DPMS) on. When it is on, the projector turns the lamp off  
after 3 minutes of not detecting an active source. The projector  
will return to normal activity immediately if it detects an active  
source. After 5 additional minutes, the projector turns com-  
pletely off. You must press the Power button to turn the projec-  
tor back on. The LED blinks green when in DPMS mode.  
PnP enable: This turns the plug and play feature on and off.  
When it is On, most new computers will automatically recog-  
nize the projector, then set the monitor resolution and refresh  
rate accordingly. You need to set the Plug and Play setting to  
Off for the projector to display properly on some older comput-  
ers.  
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Language menu  
You can display the on-screen menus in English, German, Span-  
ish, French, Italian, Dutch, Norwegian, Portuguese, Japanese,  
Chinese, or Simplified Chinese. Highlight the desired language,  
then press Source/Select. The menus redraw immediately.  
FIGURE 17  
Language menu  
Effect menu  
This menu allows you to assign a different effect to the Effect but-  
ton on the remote. The default effect is magnify. Highlight an  
effect and press Source/Select to choose a different one.  
FIGURE 18  
Effect menu  
Magnify: This allows you to enlarge and display different parts  
of the image. See page 20 for detail on magnify.  
Freeze: This freezes the projected image.  
Black: This masks the projected image with a black screen.  
Mute: This mutes the sound.  
16:9: This allows you to switch between 4:3 and 16:9 wide-  
screen formats.  
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Service menu  
FIGURE 19  
Service menu  
Factory reset: This resets all options to the original factory set-  
tings. Highlight it, then press Source/Select. A confirmation  
dialog box appears. Press Source/Select to reset, press the right  
arrow button to highlight No, then press Source/Select if you  
don’t want a reset.  
Info: This read-only window provides information on the pro-  
jector’s software, the number of hours the current lamp has  
been in use, and selected image settings. Press Source/Select to  
close this window.  
Reset lamptimer: This resets the lamp hour timer to zero. After  
replacing the lamp (page 31), highlight Reset lamptimer, press  
Source/Select, then press it again to confirm your selection. The  
timer in the Info window resets to zero.  
Service Code: This window can only be accessed by service per-  
sonnel by entering a code.  
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Userlogo menu  
This menu allows you to display a blank blue or black screen  
instead of the default InFocus screen when no source is detected.  
Highlight the desired color, press Source/Select, then press the left  
arrow to return to the previous menu.  
FIGURE 20  
Userlogo menu  
28  
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MAINTENANCE & TROUBLESHOOTING  
This section describes how to:  
clean the lens  
clean the air intake dust filters  
replace the projection lamp  
replace the batteries in the remote  
use the security lock feature  
troubleshoot the projector  
Cleaning the Lens  
Follow these steps to clean the projection lens:  
1 Apply a non-abrasive camera lens cleaner to a soft, dry cloth.  
Avoid using an excessive amount of cleaner, and don’t  
apply the cleaner directly to the lens.  
Abrasive cleaners, solvents or other harsh chemicals might  
scratch the lens.  
2 Lightly wipe the cleaning cloth over the lens in a circular  
motion.  
3 If you don’t intend to use the projector immediately, replace  
the lens cap.  
Cleaning the Dust Filters  
The dust filters catch dust and other particles in the air. If the fil-  
ters become clogged, the projector does not cool properly and  
may malfunction.  
1 Turn off the projector and unplug the power cord.  
2 Turn the projector upside down and remove the screws on the  
filter doors.  
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FIGURE 21  
Removing the filter doors  
3 Remove the filter doors and clean them using a vacuum  
cleaner on low power.  
4 Replace the filter doors and tighten the screws.  
FIGURE 22  
Replacing the filter doors  
30  
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Replacing the Projection Lamp  
The lamp hour timer in the Service Info menu counts the number  
of hours the lamp has been in use. When the timer reaches 2000  
hours, the Alarm LED lights red, indicating that it is time to  
change the lamp. You can order new lamp housings from your  
Dukane dealer. See “Accessories” on page 40 for information.  
WARNING: To avoid burns,  
allow the projector to cool for at  
least 60 minutes before you  
replace the lamp. Never extract  
the lamp housing while the projec-  
tor is operating.  
Follow these steps to replace the projection lamp:  
1 Turn off the projector and unplug the power cord.  
2 Wait 60 minutes to allow the projector to cool thoroughly.  
3 Loosen the three captive screws on the lamp housing.  
WARNING: Be extremely careful  
when removing the lamp housing.  
In the unlikely event that the bulb  
ruptures, small glass fragments  
may be generated. The lamp mod-  
ule is designed to contain these  
fragments, but use caution when  
removing the lamp module.  
FIGURE 23  
Loosening the screws on the lamp housing  
4 Carefully remove the lamp housing. Dispose of the lamp in an  
environmentally proper manner.  
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FIGURE 24  
Removing the lamp housing  
5 Install the new lamp housing and tighten the screws.  
6 Plug in the power cord and press the Power button to turn the  
projector back on.  
WARNING: Do not drop the  
lamp module or touch the glass  
bulb! The glass may shatter and  
cause injury.  
7 To reset the lamp hour timer, navigate to the Setup/Service  
menu and choose Reset lamptimer. See page 27 for details on  
the Service menu.  
Replacing the Batteries in the Remote Control  
The life of the batteries depends on how often and how long you  
use the remote. Symptoms of low battery charge include erratic  
responses when using the remote and a reduced range of opera-  
tion.  
Follow these steps to replace the batteries:  
1 Turn the remote face down in your hand.  
2 Push the release tab on the battery door toward the top of the  
remote and lift the door off.  
3 Remove the old batteries and dispose of them in an environ-  
mentally proper manner.  
4 Install two new AAA alkaline batteries. Make sure you install  
each in the correct direction.  
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FIGURE 25  
Replacing the batteries in the remote  
5 Slide the two tabs on the battery door into position, press the  
door.  
Using the Security Lock  
The projector has a security connector for use with a PC Guardian  
Cable Lock System (Figure 26). See “Optional Accessories” on  
page 41 for ordering information. Refer to the information that  
came with the lock for instructions on how to use it to secure the  
projector.  
FIGURE 26  
Installing the security lock  
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Troubleshooting  
LEDs  
The Alarm LED on top of the projector (Figure 11 on page 18) will  
alert you to certain problems.  
A solid red Alarm LED means it is time to change the lamp.  
See page 31.  
A blinking red Alarm LED means the projector is overheat-  
ing. Turn off the projector and allow it to cool.  
The other LED on top of the projector indicates the normal oper-  
ating state of the projector.  
A solid green LED means the projector is on.  
A blinking green LED means the projector is in DPMS  
mode. See page 25.  
An blinking orange LED means the projector is going into  
standby mode; a solid orange LED means the projector is in  
standby mode. See page 14 for detail on standby mode.  
Problem: The projector is not running  
Make sure that the power cord is properly connected to a func-  
tional AC electrical outlet. Make sure that the power cord is  
also properly connected to the projector.  
If the projector is plugged into a power strip, make sure the  
power strip is turned on.  
Make sure the projector is turned on. Verify that the LED is  
solid green.  
Problem: Projector is running, but nothing appears on projec-  
tion screen  
Verify that the Black button on the remote is not activated.  
Check the projectors lamp housing to ensure that it is securely  
connected to the bottom case. See “Replacing the Projection  
Lamp” on page 31.  
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Make sure that the cables do not have any bent pins.  
Verify that the proper input source is connected. See “Source/  
Select (keypad only) or Computer and Video (remote only)”  
on page 18.  
Try resetting the projector. See page 23.  
You might need to turn everything off and power up the  
equipment again in the proper order. Refer to your com-  
puter’s documentation to determine the correct order.  
Make sure your laptop’s external video port is turned on. See  
the “Portable and Laptop Activation Chart” on page 42 or  
your computer’s manual for details.  
Make sure your computer’s video board is installed and con-  
figured correctly.  
Make sure your computer has a compatible video board. The  
projector isn’t CGA or EGA compatible.  
If you’re using Windows 98:  
1 Open “My Computer” icon, the Control Panel folder and  
then the Display icon.  
2 Click the Settings tab.  
3 Verify that the Desktop area is set to 1280x1024 or less.  
Problem: Color or text not being projected  
You might need to adjust the brightness up or down until the  
text is visible. Refer to “Brightness” on page 22 for more infor-  
mation.  
Problem: The screen resolution is not right  
Make sure the computer’s video card is set for a resolution of  
no greater than 1280x1024.  
Problem: Image isn’t centered on the screen  
Move the projector to reposition the image.  
Reposition the image using the menu. Refer to page 24.  
Be sure the projector lens is at a 90 degree angle to the screen.  
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Problem: Image is too wide or narrow for screen  
Adjust the zoom or projector placement.  
Adjust the width of the image. See page 24.  
Problem: Image is out of focus  
Turn the projection lens to focus the image.  
Make sure the projection screen is at least 3.6 feet (1 m) from  
the projector, and that the projector is at a 90 degree angle to  
the screen.  
Check the projection lens to see if it needs cleaning.  
Problem: Image and menus are reversed left to right  
Rear projection mode is probably turned on. Turn Rear off in  
the System menu. The image should immediately return to  
forward projection. See page 25.  
Problem: Projected image is distorted  
Try resetting the projector. See page 23.  
Adjust the tuning of the image. See page 24.  
Problem: Projected colors don’t match the computer or video  
player’s colors  
Just as there are differences in the displays of different moni-  
tors, there are often differences between the computer image  
Problem: Lamp seems to be getting dimmer  
The lamp begins to lose brightness when it has been in use for  
a long time. Replace the lamp as described in “Replacing the  
Projection Lamp” on page 31.  
Problem: Lamp shuts off  
A minor power surge may cause the lamp to shut off. Turn off  
the projector, wait at least a minute, then turn it back in.  
Make sure the vents on the bottom and back of the projector  
are not blocked.  
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Before calling your dealer or Dukane Technical Support for assis-  
tance, please have the following information available:  
the projector’s serial number (located on the bottom label)  
the resolution of your computer.  
Call Dukane Technical Support at:  
630-584-2300 or Toll-Free at: 1-800-676-2487  
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APPENDIX  
Specifications  
The projector must be operated and stored within the tempera-  
ture and humidity ranges specified.  
Te m p e r a t u re  
Operating  
41 to 95° F (5 to 35° C) at sea level  
41 to 86° F (5 to 30° C) at 10,000 feet  
Non-operating  
-4 to 140° F (-20 to 60° C)  
Altitude  
Operating  
0 to 10,000 feet (3,048 meters)  
0 to 20,000 feet (6,096 meters)??  
Non-operating  
Humidity  
Operating  
20% to 80% relative humidity, non-condensing  
10% to 90% relative humidity, non-condensing  
Non-operating  
Dimensions  
3.3 x 8.5 x 11.2 inches (8.4 x 21.5 28.5 cm)  
Weight  
5.7 lbs. (2.6 kg) unpacked  
Optics  
Focus Range  
3.6 - 26.2 feet (1 - 7.8 m)  
Lamp  
Type  
132-watt UHP lamp  
Input Power Requirements  
100-240V~ 2-1A 50-60 Hz  
Ceiling Mount  
UL tested/listed ceiling mount with minimum capacity of 22 lbs (10kg)  
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Accessories  
Standard Accessories  
(ship with the projector)  
User’s Guide  
Soft Case  
Shipping Box (with packaging)  
Computer Cable 6 ft (1.8 m)  
Audio/Video Cable 6 ft (1.8 m)  
S-Video Cable 6 ft (1.8 m)  
PS/2 Mouse Cable  
USB Mouse Cable  
North American Power Cord (additional coun-  
try-dependant power cords may be included)  
Remote  
Projection Lamp Module (included in projector)  
Lens Cap  
NOTE: Use only Dukane-  
approved accessories. Other  
products have not been tested with  
the projector.  
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Optional Accessories  
For a complete listing of Optional Accessories:  
• Contact your local Dukane Dealer  
• Contact Dukane Audio Visual Products Division at:  
1-800-676-2485/2486  
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Portable and Laptop Activation Chart  
Many laptop computers do not automatically turn on their exter-  
nal video port when a projector is connected. Activation com-  
mands for some laptop computers are listed in the following  
table. (If your computer is not listed or the given command does  
not work, refer to the computer’s documentation for the appro-  
priate command.) On many laptops, the activation function key  
is labeled with an icon, for example  
or the text CRT/LCD.  
NOTE: Usually, pressing the key  
commands once activates the  
external video port, pressing it  
again activates both the external  
Key command to  
Key command to  
de-activate port  
Computer  
Acer  
activate port  
Ctrl-Alt-Esc (for setup)  
FN-D or Ctrl-D  
Ctrl-FN-D  
Ctrl-Alt-Esc (for setup)  
FN-D or Ctrl-D  
Ctrl-FN-D  
AST* **  
and internal ports, and pressing it  
a third time activates the internal  
port. Refer to your computers  
documentation for details on your  
specific model.  
FN-F5  
FN-F5  
type from A:/IVGA/CRT  
FN-F12  
type from A:/IVGA/CRT  
FN-F12  
AMS  
FN-F2  
FN-F2  
AMT  
AT&T  
setup screen  
setup screen  
FN-F3  
FN-F6  
FN-F3  
FN-F6  
Advanced Logic  
Research  
Ctrl-Alt-V  
Ctrl-Alt-V  
Altima  
Shift-Ctrl-Alt-C  
Shift-Ctrl-Alt-L  
setup VGA/  
setup VGA/  
Conf.Simulscan  
Conf.Simulscan  
Ambra**  
FN-F12  
FN-F12  
FN-F5  
FN-F5  
F2/Choose Option/F5  
setup menu  
Shift-Ctrl-D  
F2/Choose Option/F5  
setup menu  
Shift-Ctrl-D  
Amrel* **  
Apple  
Aspen  
Award  
BCC*  
see Mac Portable and Mac PowerBook  
automatic  
FN-F6  
automatic  
FN-F6  
automatic  
reboot computer  
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Key command to  
activate port  
Key command to  
de-activate port  
Computer  
Bondwell  
LCD or CRT options after  
bootup  
reboot for LCD or CRT  
options to appear  
Chaplet**  
setup screen  
FN-F6  
setup screen  
FN-F6  
FN-F4  
FN-F4  
Chembook  
Commax  
FN-F6  
FN-F6  
Ctrl-Alt-#6  
Ctrl-Alt-<  
FN-F4  
Ctrl-Alt-#5  
Ctrl-Alt->  
FN-F4  
Compaq* **  
automatic  
mode/? (for setup option)  
automatic  
automatic  
mode/? (for setup option)  
automatic  
Compuadd* **  
Data General  
Alt-F for screen setup  
option  
Alt-F for screen setup  
option  
Ctrl-Alt-Command  
Ctrl-Alt-Command  
reboot  
Data General  
Walkabout  
2 CRT/X at DOS prompt  
Datavue  
DEC**  
Ctrl-Shift-M  
FN-F5  
Ctrl-Shift-M  
FN-F5  
FN-F4  
FN-F4  
Dell**  
Ctrl-Alt-<  
Ctrl-Alt->  
Ctrl-Alt-F10  
FN-F8  
Ctrl-Alt-F10  
FN-F8 (CRT/LCD)  
FN-D  
FN-D  
FN-F12  
FN-F12  
Digital*  
automatic  
reboot  
FN-F2  
FN-F2  
Dolch  
Epson  
Everex*  
For-A  
dip switch to CRT  
dip switch to CRT  
setup screen option  
Ctrl-Alt-Shift-C  
FN-F10  
dip switch to LCD  
dip switch to LCD  
setup screen option  
Ctrl-Shift-Alt-L  
Fujitsu  
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Key command to  
activate port  
Key command to  
de-activate port  
Computer  
Gateway  
FN-F3  
FN-F3  
FN-F1  
FN-F1/FN-F1 again simul-  
taneous  
Grid* **  
FN-F2, choose auto or  
simultaneous  
FN-F2  
Ctrl-Alt-Tab  
Ctrl-Alt-Tab  
FN-F7  
Hitachi  
FN-F7  
Honeywell  
Hyundai  
FN-F10  
FN-F10  
setup screen option  
automatic  
setup screen option  
warm reboot  
FN-F2  
IBM 970*  
IBM ThinkPad**  
reboot, enter setup menu  
FN-F7, select choice from  
setup menu  
FN-F1, select choice  
FN-F5, select choice  
PS/2 SC select choice  
(CRT, LCD, etc.)  
Infotel  
FN-F12  
FN-F12  
Kaypro  
boot up, monitor plugged  
in  
unplug monitor  
Kris Tech  
FN-F8  
FN-F8  
FN-T  
Leading Edge  
FN-T  
Mac Portable  
100  
no video port: not compatible  
Mac PowerBook  
140, 145, 150,  
170  
no video port: requires a 3rd-party interface  
160, 165, 180,  
520, 540, 5300  
Control Panel folder, Pow- warm reboot  
erBook Display folder;  
Activate Video Mirroring  
210, 230, 250,  
270, 280, 2300  
requires Apple Docking Station or Mini Dock  
Magitronic  
FN-F4  
FN-F2  
FN-F4  
FN-F1  
Mastersport  
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Key command to  
activate port  
Key command to  
de-activate port  
Computer  
Micro Express*  
Micron  
automatic  
warm reboot  
FN-F2  
FN-F2  
Microslate*  
Mitsubishi  
NCR  
automatic  
warm reboot  
SW2 Off-On-On-On  
setup screen option  
setup screen option  
LCD at the DOS prompt  
FN-F3  
SW2 On-Off-Off-Off  
setup screen option  
setup screen option  
CRT at the DOS prompt  
FN-F3  
NEC* **  
Olivetti*  
automatic  
automatic  
FN-O/*  
FN-O/*  
Packard Bell* **  
FN-F0  
FN-F0  
Ctrl-Alt-<  
Ctrl-Alt->  
Panasonic  
Prostar  
Samsung*  
Sanyo  
FN-F2  
FN-F2  
Ctrl-Alt-S at bootup  
setup screen option  
setup screen option  
dip switch to CRT  
Ctrl-Shift-M  
Ctrl-Alt-S at bootup  
setup screen option  
setup screen option  
dip switch to LCD  
Ctrl-Shift-M  
Sharp  
Sun SPARC-  
Dataview  
Tandy**  
Ctrl-Alt-Insert  
setup screen option  
FN-F5  
Ctrl-Alt-Insert  
setup screen option  
FN-F5  
Tangent  
Texas Instru-  
ments*  
setup screen option  
setup screen option  
Top-Link* **  
setup screen option  
FN-F6  
setup screen option  
FN-F6  
Toshiba* **  
Ctrl-Alt-End  
FN-End  
Ctrl-Alt-Home  
FN-Home  
FN-F5  
FN-F5  
setup screen option  
FN-F7  
setup screen option  
FN-F7  
Twinhead*  
WinBook  
FN-F5  
FN-F5  
Automatic  
Ctrl-Alt-F10  
Automatic  
Ctrl-Alt-F10  
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Key command to  
activate port  
Key command to  
de-activate port  
Computer  
Wyse  
software driven  
FN-F10  
software driven  
FN-F10  
Zenith**  
FN-F2  
FN-F2  
FN-F1  
FN-F1  
Zeos**  
Ctrl-Shift-D  
FN-F1  
Ctrl-Shift-D  
FN-F1  
*
These manufacturers have models that automatically send video  
to the external CRT port when some type of display device is  
attached.  
** These manufacturers offer more than one key command depend-  
ing on the computer model.  
46  
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Using Video Mirroring with a PowerBook Computer  
When you turn video mirroring (called SimulScan in newer Pow-  
erBooks—see below) on, the projector displays the same informa-  
tion that appears on your PowerBook’s built-in screen. When  
video mirroring is off, the projector acts like a separate display.  
To turn on video mirroring for the first time:  
1 Open the Monitors control panel; click on Monitor 2.  
2 Set the number of colors you want.  
3 Open the Control Strip, then click on the monitor icon.  
4 Select “Turn Video Mirroring On.”  
Now you can turn video mirroring on and off from the Control  
Strip without having to open the Monitors control panel again.  
When using video mirroring and high color graphics such as  
slide shows, the projected image occasionally might turn black  
and white. If this happens, perform the following steps:  
1 Turn off video mirroring.  
2 Open the Monitors control panel.  
3 Move the white menu bar to Monitor 2 to set the projector as  
the primary monitor.  
4 Restart the PowerBook.  
Using SimulScan  
Some newer PowerBooks display images on an external monitor  
or projector differently than previous ones. When using  
SimulScan, the projector displays the same information that  
appears on your PowerBook  
To select SimulScan:  
1 Open the Control Panel, then double-click Monitors and  
Sound.  
2 In the Resolution list, choose the SimulScan mode, then click  
OK.  
3 If this changes your display settings, a dialog box appears.  
Click OK to confirm the change.  
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Projected Image Size  
NOTE: Use the graph and table  
to help you determine projected  
image sizes.  
250  
200  
maximum image size  
150  
100  
50  
minimum image size  
0
5
10  
15  
20  
25  
30  
Distance to Screen (feet)  
FIGURE 27  
Projected image size  
Table 1:  
Range of distance to the screen for a given screen size  
Distance to screen  
Diagonal  
Screen Size  
(inches)  
Maximum  
distance  
(feet)  
Minimum  
Distance  
(feet)  
Image Width  
(inches)  
40  
50  
32  
40  
5.1  
6.4  
3.9  
4.9  
60  
48  
7.7  
5.9  
100  
150  
200  
80  
12.8  
19.2  
25.6  
9.8  
120  
160  
14.8  
19.7  
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C
INDEX  
audio 9  
mouse 10  
Numerics  
16 by 9 format 26  
power 40  
A
accessories, ordering 40, 41  
video 11  
cleaning the projection lens 29  
adjusting  
brightness 22  
color 22  
contrast 22  
height of projector 15  
image position 24  
image width 24  
don’t match monitor colors 36  
not displayed 35  
compatibility  
keystone 23  
IBM-compatible 2  
adjusting the image 24  
altitude limits 39  
assistance. See Technical Support  
computer cable 3, 9  
computers  
compatible 2  
B
connecting 9  
Basic menu 22  
connecting  
brightness, adjusting 22  
computer 9  
mouse 10  
power cord 13  
video player 11–12  
contrast, adjusting 22  
D
displaying on-screen menus 18  
DPMS mode 25  
E
Effect button 20  
Effect menu 26  
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F
lamp  
Factory reset 27  
focusing the image 15  
Freeze 26  
ordering 40, 41  
H
laptop computers  
Hide OSD 25  
I
compatibility 9  
LED 13, 18, 34  
IBM-compatible computers  
compatibility 2  
connecting 9  
image  
adjusting 13, 15  
focusing 15  
cap 40  
freezing 26  
has lines or spots 36  
not centered 35  
not displayed 34  
out of focus 36  
quality 35–36  
setting up 7  
turning on 13  
resolution 1  
reversed 36  
size 7, 48  
too wide or too narrow 36  
zooming 15  
compatibility 2  
connecting 8  
maintenance 29  
K
keypad 18  
menus. See on-screen menus  
monitor, projected colors don’t match  
36  
keystone adjustment 19, 23  
mouse, connecting 10  
Mute 26  
O
on-screen menus  
displaying 21  
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P
Picture menu 24  
Technical Support  
Plug and Play 25  
PNP Enable 25  
in USA 5  
position, adjusting 24  
power cord  
temperature limits 39  
connecting 13  
ordering 40  
text not visible 35  
power saving mode 25  
power up sequence 13, 35  
PS/2 mouse 10  
troubleshooting 34  
turning off the projector 14  
R
Rear projection 25  
remote control  
USB mouse 10  
using 17, 18  
V
replacing projection lamp module 31  
Reset 23  
video cable, connecting 11  
resetting the lamp timer 27  
resetting the projector 23, 27  
resolution 1  
S
widescreen format 24, 26  
safety guidelines iii  
Screen aspect 24  
security lock 33, 41  
Service menu 27  
zooming the image 15  
Setup menu 23  
Sharpness 24  
shutting off the projector 14  
Source/Select button 18  
SourceSearch 25  
specifications 39  
starting up the projector 13  
S-video, connecting 11  
System menu 25  
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LEGAL INFORMATION  
FIVE-YEAR LIMITED WARRANTY  
This Dukane LCD projector is warranted to the original purchaser for a period of  
five (5) years from the original purchase date - in normal use and service -  
against defects in material and workmanship. DUKANE CORPORATION  
EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES OF MERCHANTABILITY  
AND FITNESS FOR A PARTICULAR PURPOSE.  
During the warranty period, Dukane Corporation will repair or replace (at the  
manufacturer's option) any such defective parts (except for the lamp, which is  
subject to whatever warranties the manufacturer may provide) without charge to  
the purchaser for parts or labor when the product is returned, prepaid and insured,  
with proof-of-purchase date. This remedy is void if the product has been  
damaged by accident, unreasonable use, neglect, improper service or other  
causes not arising out of defects in material or workmanship.  
Dukane Corporation disclaims all liability for incidental or consequential damage  
of any kind, including all damages arising out of any interruptions in operation of  
the product and all damages to software.  
No person, firm, or representative is authorized to assume any obligation or to  
make any warranty on behalf of the Dukane Corporation other than as stated  
above.  
THIS LIMITED WARRANTY IS VALID FOR U.S.A AND CANADA.  
FOR OTHER LOCATIONS, LOCAL WARRANTIES APPLY.  
SERVICE & REPAIR  
For service and parts, contact the Dukane AV Service Department  
at 1 (800) 676-2487 within the USA or 1 (630) 584-2300 worldwide.  
If you would like to send a facsimile (FAX), dial 1 (630) 584-5156 worldwide.  
When requesting warranty service, please have the sales receipt available along  
with the model name and serial number.  
If it becomes necessary to return the projector, use the original packing material  
and box (if retained) or pack securely. Dukane Corporation will not be liable for  
any pick-up or delivery charges or any expenses incurred for service calls or  
service supplied by anyone other than the Dukane AV Service Department.  
Form # 11518-G-01  
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Audio Visual Products  
Phone: (630) 584-2300  
Orders: (800) 676-2485  
Information: (800) 676-2486  
Fax: (630) 584-5156  
Dukane Corporation  
Audio Visual Products Division  
2900 Dukane Drive  
St. Charles, IL 60174-3395  
Parts & Service: (800) 676-2487  
Fax: (630) 584-0984  
Part # 401-577-00  
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