PRACTICAL USER’S GUIDE
FOR THE ELECTRIC FIREPLACE
MODEL NUMBER:
EF3003-230
Quality checked by:
Valued Customer,
We are pleased that you have chosen to purchase an electric
fireplace manufactured by Dimplex North America Ltd.
Over the years, valuable memories will occur around the
warmth and comfort of your hearth. Thank you for allowing our
product to be the backdrop for those special moments.
7206700100REV02
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QUICK REFERENCE GUIDE FOR THE DIMPLEX ELECTRIC
FIREPLACE
1. Prior to the first use of the fireplace verify the following:
• Are the circuit breakers for the unit on?
• Are the light bulbs in your fireplace loose? (to check, follow the
instructions for replacing the light bulbs under the maintenance
section of this manual)
2. The heater on your fireplace may emit a slight, harmless odor when
first used. This odor is a normal condition caused by the initial
heating of internal heater parts and will not occur again.
3. If your heater does not emit heat, ensure the switch is on and the
thermostat is turned fully clockwise. If this does not work, switch the
unit off for 5 minutes and try again. Consult page 5 of your Practical
User’s Guide for further information.
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IMPORTANT INSTRUCTIONS
SAVE THESE INSTRUCTIONS
PLEASE RETAIN THIS USER’S GUIDE FOR FUTURE REFERENCE
When using electrical appliances, basic precautions should always be followed to reduce the risk of fire,
electric shock, and injury to persons, including the following:
1. Read all instructions before using the electric fireplace.
2. This fireplace is hot when in use. To avoid burns, do not let bare skin touch hot
surfaces. The trim around the heater outlet becomes hot during heater operation. Keep
combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains at least 3
feet (0.9m) from the front of the unit.
3. Extreme caution is necessary when any heater is used by or near children or invalids and whenever
the unit is left operating and unattended.
4. Young children should be supervised to ensure that they do not play with the appliance.
5. The appliance is not intended for use by young children or infirmed persons without supervision.
6. The appliance must be positioned so that the plug is accessible.
7. Always unplug the electric fireplace when not in use.
8. If the supply cord is damaged, it must be replaced by the manufacturer, or its service agent, or a
qualified person in order to avoid a hazard.
9. Do not operate any unit with a damaged cord or plug, or if the heater has malfunctioned, or if the
electric fireplace has been dropped or damaged in any manner. Return heater to authorized service
facility for examination, electrical or mechanical adjustment, or repair.
10. Do not use outdoors.
11. Do not use this fireplace in the immediate surroundings of a bath, a shower or a swimming pool.
12. Do not install the fireplace directly on carpet or a similar surface which may restrict air circulation
beneath the unit.
13. Do not run the cord under carpeting. Do not cover cord with throw rugs, runners, or the like.
Arrange cord away from traffic area and where it will not be tripped over.
14. Do not locate the heater immediately below a fixed socket-outlet.
15. To disconnect the fireplace, turn the controls off, then remove the plug from the outlet.
16. Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause
an electric shock or fire, or damage to the heater.
17. To prevent a possible fire, do not block air intake or exhaust in any manner. Do not use on soft
surfaces, like a bed, where openings may become blocked.
18. All electrical heaters have hot and arching or sparking parts inside. Do not use in areas where
gasoline, paint, or flammable liquids are used or stored or where the unit will be exposed to
flammable vapors.
19. Do not modify the electric fireplace. Use it only as described in this manual. Any other use not
recommended by the manufacturer may cause fire, electric shock or injury to persons.
20. Avoid the use of an extension cord. Extension cords may overheat and cause a risk of fire. If you
must use an extension cord, the cord must be 3-core type and have a rating no less than 13 amps.
21. Do not burn wood or other materials in the electric fireplace.
22. Do not strike the fireplace glass.
23. Always use a certified electrician should new circuits or outlets be required.
24. Always use properly grounded, fused and polarized outlets.
25. Disconnect all power supply before performing any cleaning, maintenance or relocation of the unit.
26. When transporting or storing the unit and cord, keep in a dry place, free from excessive vibration
and store so as to avoid damage.
NOTE: Procedures and techniques that are considered important enough to emphasize.
CAUTION: Procedures and techniques, which, if not carefully followed, will result in damage to the
equipment.
WARNING: Procedures and techniques, which, if not carefully followed, will expose the user to the risk of
fire, serious injury, illness or death.
1
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IMPORTANT INSTRUCTIONS
If you have any questions about our products please have the product model and serial
numbers available upon calling Dimplex customer service. To locate the model and serial
number labels see below.
Model Number
Serial Number
Firebox
Carton
2
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SITE SELECTION AND PREPARATION
This section provides easy step by step instructions for selecting a location and preparing the
site to install the fireplace into:
• Existing Fireplace
• New wall construction
• Dimplex mantel surround kit or custom made mantel surround
NOTE
The fireplace insert comes completely assembled and
wired. Some tools may be required to prepare the
site and assembly/install the trim.
The dimensions of the fireplace insert are 762mm
762mm
wide X 641mm high X 286mm deep. (FIGURE 1)
You should allow 6mm around the fireplace insert for
ease of installation.
This fireplace does not require any venting.
641mm
CAUTION
286mm
Clearance for air circulation beneath the fireplace insert is
provided by three rubber feet (FIGURE 1).
DO NOT INSTALL THE FIREPLACE INSERT
DIRECTLY ON CARPET OR SIMILAR SURFACES
WHICH MAY RESTRICT AIR CIRCULATION. If
installing the fireplace in a carpeted area, place a
one-piece, solid, flat surface under the fireplace
insert. Ensure that all three of the insert’s feet rest
securely on this surface.
FIGURE 1
EXISTING FIREPLACE INSTALLATION
1. Seal all drafts and vents with non-fibrous
insulation materials to prevent chimney debris
from falling into the fireplace insert. Do not
install into an existing fireplace that is prone to
leaks or dampness.
2. Cap the top of the chimney flue to prevent rain
from entering.
3. Plan your electrical power supply: (refer to
NOTE 1)
4. The power cord can run along the front of the
hearth to an outlet near the fireplace
(FIGURE 2).
FIGURE 2
3
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NOTE
A 13 AMP, 230 VOLT (240V in Australia) circuit is
required. A dedicated circuit is preferred but not
essential in all cases. A dedicated circuit will be
required if, after installation, the circuit breaker trips or
fuse blows on a regular basis when the heater is
operating. Additional appliances on the same circuit
may exceed the current rating of the circuit breaker.
654mm
775mm
WARNING
To prevent personal injury you should hire a
professional to cap the chimney flue or cut a hole in
the existing fireplace for wiring.
305mm
FIGURE 3
If you return your existing fireplace to its original use
(Example wood burning), it should be inspected by
the local building department prior to use to reduce
the risk of fire and personal injury.
NEW WALL CONSTRUCTION
1. Select a suitable location that is not susceptible to
moisture and is away from drapes, furniture and
high traffic.
NOTE
The fireplace insert must be installed on a hard
surface.
FIGURE 4
2. Place the fireplace in the desired location to see
how it will look in the room.
3. Mark the desired location on the floor and store
the fireplace in a safe, dry and dust free location.
4. Use studs to frame an opening of 775mm wide X
654mm high X 305mm deep.
5. Plan your electrical power supply.
(refer to NOTE 1)
Option #1 - The power cord can be lead from behind
the trim and along the wall to an outlet near the
fireplace. (FIGURE 4)
Option #2 - A new outlet can be installed inside the
new frame construction. (if allowed by electrical
code). (FIGURE 5)
FIGURE 5
4
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WARNING
Construction and Electrical Outlet wiring must
comply with local building codes and other
applicable regulations to reduce the risk of fire,
electrical shock and injury to persons.
MANTEL SURROUND KIT OR CUSTOM MADE
MANTEL SURROUND
1. Select a suitable location that is not susceptible to
moisture and is away from drapes, furniture and
high traffic.
2. Place the fireplace in the desired location to see
how it will look in the room.
3. For ease of electrical hook up you may wish to
locate the fireplace near an existing outlet. (refer
to NOTE 1)
4. Store the fireplace in a safe dry and dust free
location.
5. Assemble the mantel surround kit (refer to the
mantel assembly instructions) or construct the
custom surround with an opening of 775mm X
654mm X 305mm.
WARNING
Do not attempt to wire your own new outlets or
circuits. To reduce the risk of fire, electric shock or
injury to persons, always use a licensed electrician.
FIREPLACE INSERT INSTALLATION
This section provides easy step by step instructions for installation of your fireplace.
1. Install Trim Kit to front of fireplace by positioning
trim then pushing straight forward against the
fireplace.
2. Make sure the unit is switched OFF (Refer to
operating instruction section).
3. Plug the fireplace into a 13AMP/230Volt (240V in
Australia) outlet. If the cord does not reach you
may use a 3-core type extension cord rated for a
minimum of 13 AMPS.
4. Push the Fireplace into place so that the trim is
against the finished Mantel Surround or wall
surface. (FIGURE 6)
5. Level, if required with wood shims (not included)
(FIGURE 7).
5
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WARNING
Ensure the power cord is not installed so that it is
pinched or against a sharp edge and ensure that
the power cord is stored or secured to avoid
tripping or snagging to reduce the risk of fire,
electric shock or injury to persons.
OPERATION
This section will explain the function of each convenient control.
1. To access the controls, open the upper grill by pulling, near the top right hand side,
forward and down. (FIGURE 9)
2. To locate controls refer to FIGURE 10.
3. To conceal the controls during the operation, return the grill to its original upright
position.
WARNING
The centre and left hand side of the grille will get
hot when the heater is operating. Take care to
always grasp the grille on the right hand side.
FIGURE 9
CAUTION
If you need to continuously reset the heater, unplug
the unit and call your local dealer.
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6
A. MAIN ON/OFF SWITCH
The ON/OFF SWITCH supplies power to all fireplace functions (Heater/Flame).
B. MAIN POWER INDICATOR LIGHT
The main power indicator light will illuminate, confirming the unit is turned ON.
C. FLAME ACTION CONTROL
Turn the flame action control knob to adjust the flame speed to the desired level.
D. FLAME BRIGHTNESS CONTROL
Turn the flame brightness control knob to increase or decrease the brightness of the flame
and embers.
E. LED INDICATORS
Indicates the current function of the fireplace
F. MANUAL SELECTION BUTTONS
To choose between flame effect setting, flame effect with low heat setting, and flame effect
with high heat setting.
G. HEATER THERMOSTAT CONTROL
To adjust the temperature to your individual requirements, turn the thermostat control
clockwise all the way to turn on the heater. When the room reached the desired
temperature, turn the thermostat knob counter clockwise until you hear a click. Leave in
this position to maintain the room temperature at this setting. For additional heat, turn
clockwise until you hear the click again and the heater will turn on.
NOTE:
The heater may emit a slight, harmless odor when first used. This odor is a normal condition
caused by initial heating of internal heater parts and will not occur again.
G
B
D
C
F
A
E
FIGURE 10
RESETTING THE TEMPERATURE CUTOFF SWITCH
This unit is equipped with a thermostat, which controls the temperature of the room. It does
this by turning the heater on and off. The heater is protected with a safety device to prevent
overheating. Should the heater overheat, an automatic cut out will turn the heater off and it will
not come back on without being reset. It can be reset by switching the main ON/OFF SWITCH
to OFF and waiting 5 minutes before switching the unit back on.
7
CAUTION
If you need to continuously reset the heater, unplug the unit and call your local dealer.
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REMOTE CONTROL USAGE (FIGURE 11)
The fireplace is supplied with a radio frequency remote control. This remote control has a
range of approximately 25 feet. (17.5m), it does not have to be pointed at the fireplace and
can pass through most obstacles (including walls).
Remote Control Initialization
This procedure is required every time there is a loss of
power to the remote control in the fireplace. (i.e. power
failure, breaker tripped, main power switch is turned off)
1. Ensure that power is supplied through main
service panel.
2. Locate manual controls (refer to page 6).
3. Activate main power switch, red indicator light on
the main power switch will illuminate.
4. Press ON button located on the remote control
transmitter (FIGURE 1). This will synchronize
the remote control transmitter and receiver.
Remote Control Usage
The remote control operates the fireplace levels
sequentially. The level is increased every time the
ON button on the transmitter is pressed. The
fireplace can be turned off at any point by pressing the
FIGURE 11
OFF button on the remote control transmitter.
Manual selection buttons
Level 1: The flame effect is turned on and the first red
indicator light illuminates.
Level 2: The flame effect remains on, the heater is
activated to the low heat setting, and the first and
second red indicator lights illuminate.
Level 3: The flame effect remains on, the heater is
set to the high heat setting, and all three red
indicators illuminate.
.
Level 3 indicator
MANUAL SELECTION SWITCH
Operates fireplace in the same matter as the remote
Level 2 indicator
Level 1 indicator
control transmitter. Pressing the - button has the
same effect as the ON button on the remote control,
and the
button of the remote control. Pressing
activates Level 1, twice activates Level 2, three times
O
button has the same effect as the OFF
-
once
activates Level 3. Pressing
off.
O
button turns the fireplace
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8
MAINTENANCE
WARNING
Disconnect power before attempting any maintenance or cleaning to reduce the risk of fire,
electric shock or damage to persons.
LIGHT BULB REPLACEMENT
WARNING
Allow at least 5 minutes for light bulbs to cool off before touching bulbs to avoid accidental
burning of skin.
Light bulbs need to be replaced when you notice a dark section of the flame or when the clarity
and detail of the log exterior disappears. There are two bulbs under the log set which generate
the flames and embers.
Tool Requirements: Slot Screw Driver
NOTE
Before replacing lamps unnecessarily, ensure that they are not simply loose or that the
brightness control is not adjusted to low setting (see item D in operation section).
To open the light bulb area:
1. Remove the trim by pulling straight forward.
2. Hold the glass in place while removing the retaining clip from the upper center of the
firebox.
3. Lift glass out and store in a safe place.
CAUTION
Even though the glass is safety glass it may break if bumped, struck or dropped. Care must
be taken when handling the glass.
HELPFUL HINTS
It is a good idea to replace all light bulbs at one time if they are close to the end of their rated
life. Group replacement will reduce the number of times you need to open the unit to replace
light bulbs.
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To replace the bottom light bulbs:
1. lift up the front edge of the log until it clears the front tabs. Pull out until the rear tab
clears the back ledge, then lift out.
2. Examine the bulbs to determine which bulbs require replacement.
3. Hold the socket while unscrewing the bulb
4. Hold the socket while screwing in the new bulb.
5. Replace the log by pushing it down and in until it rests against the mirror.
LOWER LIGHT BULB REQUIREMENTS
Quantity of 4 clear chandelier or candelabra bulbs with an E-14 (small) socket base, 60 watt
rating.
CAUTION
Do not exceed 60 watts per lamp.
To replace the top light bulbs:
1. Locate the two upper bulbs inside the firebox at the top.
2. Examine the bulbs to determine which bulbs require replacement.
3. Hold the socket while unscrewing the bulb
4. Hold the socket while screwing in the new bulb.
UPPER LIGHT BULB REQUIREMENTS
Quantity of 2 clear chandelier or candelabra bulbs with an E-14 (small) socket base, 25 watt
rating. Please refer to the label adjacent to the upper lamps for the correct wattage for your
model.
CAUTION
Do not exceed 25 watts per lamp.
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To reassemble lamp area
1. Replace the glass and hold it in place at the top.
2. Fasten retaining clip to hold glass in place.
10
HELPFUL HINTS
It is a good idea to replace all light bulbs at one time if they are close to the end of their rated
life. Group replacement will reduce the number of times you need to open the unit to replace
light bulbs.
GLASS CLEANING
The glass is cleaned in the factory during the assembly operation. During shipment,
installation, handling, etc., the clear door may collect dust particles; these can be removed by
dusting lightly with a clean dry cloth.
To remove fingerprints or other marks, the clear door can be cleaned with a damp cloth. The
clear door should be completely dried with a lint free cloth to prevent water spots.
CAUTION
Do not use abrasive cleaners on glass surface or spray liquids directly onto any surface.
FIREPLACE SURFACE CLEANING
Use a cloth dampened with warm water only to clean painted surfaces of the electric fireplace.
Do not use abrasive cleaners.
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11
WARRANTY
Dimplex Electric Fireplaces are tested and inspected prior to shipment and are
guaranteed from defect to the purchaser of each new product. Any part which
proves to be defective in material or workmanship under normal use within
one year will be repaired or replaced without charge.* The Company will
not be responsible for any expense incurred for installation, removal for
service, or transportation costs. Any such defect should be brought to the
attention of the Dealer where the product was purchased and is authorized to
repair or replace within the terms of this warranty.
The Company’s only obligation under this warranty will be at its sole option to
repair or replace any part proving defective or to refund the purchase price
thereof.
The owner/user assumes all other risks, if any, including the risk of any direct,
indirect or consequential loss or damage arising out of the use of or inability to
use the product.
The warranty will not apply if, in the sole judgment of the Company, damage
or failure has resulted from accident, alteration, misuse, abuse, incorrect
installation, or operation on an incorrect power source.
The foregoing is in lieu of all other warranties expressed, implied, or statutory,
and the Company neither assumes, nor authorizes any person to assume for
it any other obligation, or liability in connection with said product.
*Light bulbs are not covered in the warranty.
SERVICE
Contact your local dealer for service or warranty information.
The product comlies with the European Safety Standard EN60335-2-30 and the
European Standard for Electromagnetic Compatibility (EMC) EN55014, EN6055-2 and
EN60555-3 which cover the essential requirements of EEG Directives 73/23 and 89/336.
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