D I M E N S I O N
O N E
S P A S
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2000 Owner’s Manual
IMPORTANT SAFETY INSTRUCTIONS:
When installing and using this electrical equipment, basic safety
precautions should always be followed, including:
1) WARNING: To reduce the risk of injury, do not permit children to
use this spa unless they are closely supervised at all times.
2) WARNING: A grounding wire connector is provided on this spa to
connect a minimum No. 8 AWG (8.4 mm2) solid copper conductor
between this unit and any metal equipment, metal enclosures of
electrical equipment, metal water pipe, or conduit within 5 feet (1.5
m) of the spa.
3) DANGER : Risk of Accidental Drowning. Extreme caution must be
exercised to prevent unauthorized access by children. To avoid
accidents, ensure that children cannot use this spa unless they are
supervised at all times.
4) DANGER : Risk of Injury. The suction fittings in this spa are sized
to match the specific water flow created by the pump. Should the
need arise to replace the suction fittings or the pump, be sure that
the flow rates are compatible.
Never operate the spa if the suction fittings are broken or missing.
Never replace a suction fitting with one rated less than the flow rate
marked on the original suction fitting.
5) DANGER: Risk of Electric Shock. Install at least 5 FEET (1.5 m),
from all metal surfaces. As an alternative, a spa may be installed
within 5 feet of metal surfaces if each metal surface is permanently
connected by a minimum No. 8 AWG (8.4 mm2) solid copper
conductor attached to the wire connector on the grounding lug,
inside the equipment compartment on the equipment can.
6) DANGER: Risk of Electric Shock. Do not permit any electrical
appliance, such as a light, telephone, radio, television, etc. within 5
feet of a spa.
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2000 Owner’s Manual
7) ELECTRICAL SUPPLY: The electrical supply for this spa must
include a suitably rated switch or circuit breaker to open all
ungrounded supply conductors to comply with section 680-42 of the
National Electrical Code, ANSI/NFPA 70-1993. The disconnect must
be readily accessible and visible to the spa occupant but installed at
least 5 feet (1.5 m), from the spa water.
8) WARNING: To Reduce the Risk of Injury:
a) The water in a spa should never exceed 104° F (40° C). Water
temperatures between 100° F (38° C) and 104° F (40° C) are
considered safe for a healthy adult. Lower water temperatures are
recommended for young children and when spa use exceeds 10
minutes.
b) Since excessive water temperatures have a high potential for
causing fetal damage during the early months of pregnancy,
pregnant or possibly pregnant women should limit spa water
temperatures to 100° F (38° C).
c) Before entering a spa, the user should measure the water
temperature with an accurate thermometer since the tolerance of
water temperature-regulating devices may vary as much as +/- 5°
F (2° C).
d) The use of alcohol, drugs, or medication before or during spa use
may lead to unconsciousness with the possibility of drowning.
e) Persons suffering from obesity or with a medical history of heart
disease, low or high blood pressure, circulatory system problems,
or diabetes should consult a physician before using a spa.
f) Persons using medication should consult a physician before using
a spa since some medication may induce drowsiness, while other
medication may affect heart rate, blood pressure, and circulation.
IMPORTANT SAFETY INSTRUCTIONS
(CSA SAFETY INFORMATION)
When using this electrical equipment, basic safety precautions should
always be followed, including the following:
a) READ AND FOLLOW ALL INSTRUCTIONS.
b) A green coloured terminal or a terminal marked G, GR, Ground,
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2000 Owner’s Manual
Grounding, or the
symbol * is located inside the supply terminal
box or compartment. To reduce the risk of electric shock, this
terminal must be connected to the grounding means provided in the
electric supply service panel with a continuous copper wire
equivalent in size to the circuit conductors supplying this equipment.
* IEC Publication 417, Symbol 5019.
c) At least two lugs marked “BONDING LUGS” are provided on the
external surface or on the inside of the supply terminal
box/compartment. To reduce the risk of electric shock, connect the
local common bonding grid in the area of the hot tub or spa to these
terminals with an insulated or bare copper conductor not smaller
than No. 6 AWG.
d) All field-installed metal components such as rails, ladders, drains or
other similar hardware within 3 M of the spa or hot tub shall be
bonded to the equipment grounding bus with copper conductors not
smaller than No. 6 AWG.
e) SAVE THESE INSTRUCTIONS.
WARNING : Children should not use spas or hot tubs without adult
supervision.
AVERTISSEMENT: NE PAS LAISSER LES ENFANTS UTILISER
UNE CUVE DE RELAXATION SANS SURVEILLANCE.
WARNING : Do not use spas or hot tubs unless all suction guards are
installed to prevent body and hair entrapment.
AVERTISSEMENT: POUR ÉVITER QUE LES CHEVEUX OU UNE
PARTIE DU CORPS PUISSENT ÊTRE ASPIRÉS, NE PAS UTILISER
UNE CUVE DE RELAXATION SI LES GRILLES DE PRISE
D’ASPIRATION NE SONT PAS TOUTES EN PLACE.
WARNING: People using medications and/or having adverse medical
history should consult a physician before using a spa or hot tub.
AVERTISSEMENT: LES PERSONNES QUI PRENNENT DES
MÉDICAMENTS OU ONT DES PROBLÈMES DE SANTÉ
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2000 Owner’s Manual
DEVRAIENT CONSULTER UN MÉDECIN AVANT D’UTILISER
USE CUVE DE RELAXATION.
WARNING : People with infectious diseases should not use a spa or hot
tub.
AVERTISSEMENT: LES PERSONNES ATTEINTES DE MALADIES
INFECTIEUSES NE DEVRAIENT PAS UTILISER UNE CUVE DE
RELAXATION.
WARNING : To avoid injury exercise care when entering or exiting the
spa or hot tub.
AVERTISSEMENT: POUR ÉVITER DES BLESSURES, USER DE
PRUDENCE EN ENTRANT DANS UNE CUVE DE RELAXATION
ET E SORTANT.
WARNING : Do not use drugs or alcohol before or during the use of a
spa or hot tub to avoid unconsciousness and possible drowning.
AVERTISSEMENT: POUR ÉVITER L’ÉVANOUISSEMENT ET LA
NOYADE EVENTUELLE, NE PRENDRE NI DROGUE NI ALCOOL
AVANT D’UTILISER UNE CUVE DE RELAXATION NI QUAND
ON S’Y TROUVE.
WARNING : Pregnant or possibly pregnant women should consult a
physician before using a spa or hot tub.
AVERTISSEMENT: LES FEMMES ENCEINTES, QUE LEUR
GROSSESSE SOIT CONFIRMÉE OU NON, DEVRAIENT
CONSULTER UN MÉDECIN AVANT D’UTILISER UNE CUVE DE
RELAXATION.
WARNING: Water temperature in excess of 38˚ C may be injurious to
your health.
AVERTISSEMENT: IL PEUT ÊTRE DANGEREUX POUR LA
SANTÉ DE SE PLONGER DANS DE L’EAU À PLUS DE 38˚ C.
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2000 Owner’s Manual
WARNING: Before entering the spa or hot tub, measure the water
temperature with an accurate thermometer.
AVERTISSEMENT: AVANT D’UTILISER UNE CUVE DE
RELAXATION MESURER LA TEMPÉRATURE DE L’EAU À L’AIDE
D’UN THERMOMÈTRE PRÉCIS.
WARNING: Do not use a spa or hot tub immediately following
strenuous exercise.
AVERTISSEMENT: NE PAS UTILISER UNE CUVE DE
RELAXATION IMMEDIATEMENT APRÈS UN EXERCICE
SATIGANT.
WARNING: Prolonged immersion in a spa or hot tub may be injurious
to your health.
AVERTISSEMENT: L’UTILISATION PROLONGÉE D’UNE CUVE DE
RELAXATION PEUT ÊTRE DANGEREUSE POUR LA SANTÉ.
WARNING: Do not permit electric appliances (such as a light,
telephone, radio, television, etc.) within 1.5 m of this spa or hot tub.
AVERTISSEMENT: NE PAS PLACER D’APPAREIL ÉLECTRIQUE
(LUMINAIRE, TÉLÉPHONE, RADIO, TÉLÉVISEUR, ETC.) À
MOINS DE 1.5 M DE CETTE CUVE DE RELAXATION.
CAUTION: Maintain water chemistry in accordance with
manufacturer’s instructions.
ATTENTION: LA TENEUR DE L’EAU EN MATIERÈS DISSOUTES
DOIT ÊTRE CONFORME AUX DIRECTIVES DU FABRICANT.
HYPERTHERMIA
Prolonged immersion in hot water may induce hyperthermia. A
description of the causes, symptoms, and effects of hyperthermia are as
follows:
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2000 Owner’s Manual
Hyperthermia occurs when the internal temperature of the body reaches
a level several degrees above the normal body temperature of 98.6˚ F, or
37˚ C. The symptoms of hyperthermia include drowsiness, lethargy, and
an increase in the internal temperature of the body. The effects of
hyperthermia include:
a)
b)
c)
d)
e)
f)
Unawareness of impending hazard;
Failure to perceive heat;
Failure to recognize the need to exit spa;
Physical inability to exit spa;
Fetal damage in pregnant women; and
Unconsciousness and danger of drowning.
WARNING: The use of alcohol or drugs can greatly increase the risk of
fatal hyperthermia in hot tubs and spas.
AVERTISSEMENT: LA CONSOMMATION D’ALCOOL OU DE
DROGUE AUGMENTE CONSIDÈRABLEMENT LES RISQUES
D’HYPERTHERMIE MORTELLE DANS UNE CUVE DE
RELAXATION.
SAVE THESE INSTRUCTIONS
CAUTIONS
1) Persons suffering from heart disease, diabetes, high or low blood
pressure, any condition requiring medical treatment, pregnant
women, the elderly, or infants should consult with a physician before
using a spa.
2) The consumer products safety commission has stated that the water
temperature in a spa or hot tub should not exceed
104° F. Immersion in water in excess of 104° F can be hazardous to
your health.
3) Observe a reasonable time limit when using the spa. Long exposures
at higher temperatures can cause high body temperature. Symptoms
may include dizziness, nausea, fainting, drowsiness, and reduced
awareness. These effects could result in possible drowning.
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2000 Owner’s Manual
4) Do not use the spa under the influence of alcohol, narcotics, or other
drugs. Use of the spa under these conditions may lead to serious
consequences.
5) Always test the spa water temperature before entering the spa. Enter
and exit the spa slowly. Wet surfaces can be very slippery.
6) Never bring any electrical appliances into or near the spa. Never
operate any electrical appliances from inside the spa or when you are
wet.
7) Proper chemical maintenance of spa water is necessary to maintain
safe water and prevent possible damage to spa components.
8) Use the spa straps and clip tie downs to secure the cover when not in
use. This will help to discourage unsupervised children from entering
the spa and keep the spa cover secure in high-wind conditions.
There is no representation that the cover, clip tie downs, or actual
locks will prevent access to the spa.
DO’S AND DON’TS
• DO test water temperature with your hand before entering to be sure
that it’s comfortable.
• DO keep the spa cover closed when the spa is not in use. This is also
the key to economical spa operation.
• DON’T block the equipment compartment vents. Blockage may
cause damage to the spa equipment and will void the warranty.
• DON’T block or sit on the filter recess area.
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2000 Owner’s Manual
WARNING SIGN
Each spa has been provided with a warning sign which outlines safety
precautions. This sign should be permanently placed in a location that
is visible to the spa user. Replacement signs can be obtained from:
WARNING
Dimension One Spas
2611 Business Park Drive
Vista, CA 92083
(760) 727-7727
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2000 Owner’s Manual
SPA FEA TURES
Congratulations! You have purchased one of the finest portable spas
available. Take the time to read these instructions carefully. If installed
and maintained properly your spa will provide many years of enjoyable,
trouble-free operation. Read all of the instructions and view your
owner’s manual video for further reference on spa operation. If you have
any questions, please contact your local Authorized Dimension One Spas
Dealer.
The following features are included on your spa:
• UL listed/CUL approved
• Completely self-contained with load sharing capabilities
• 100% foam insulated
• All spa shells are formed from UltraLife™ high impact thermo-
plastic, or Quarite Plus™ Acrylic
• Designed for indoor or outdoor usage
• Top access, easy to clean filter systems
• Water level referencing weir skimmer
• Handcrafted cabinets
• Proportional FastFlo™ Heater
• A variety of interchangeable HydraFlex® and VCR™ jets
• Multiple jet systems with Selector Valve
• Exclusive, custom h and-set ceramic tile adds a distinctive
touch
• Polyethylene floor completely seals the spa, eliminating mois-
ture or insect intrusion
• Built-in, automatic freeze protection
• Automatic high/low speed filtration cycles
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2000 Owner’s Manual
Additional features of the Chairman II, Diplomat, Chairman,
Californian, Nautilus, Aurora II and Triad II:
• Scrolling Message Center with digital display self-diagnostic,
instructional, and maintenance messages
• Ultra Pure™ Water Management System
• NeckFlex™ Jet Pillow
• Twin long life, dual speed HydraMax® pumps (the Triad II has
one long life, dual speed HydraMax® pump
• 150 sq. ft. of filtration
Additional features of the Aurora HP, Interlude, Arena and Triad:
• Programmable Digital control with digital read-out an self
diagnostics
• Pre-plumbed for the optional CrystalZone™ Water
Management System
• Long life, dual speed HydraMax pump
• 75 sq. ft. of filtration
JET SYSTEM SELECTOR VALVE
All spas are equipped with spaside Selector Valves. These valves can be
used to divert jet power from one area within the spa to another. The
valves are fully adjustable and can be used to suit the bather’s taste. The
valves may offer some resistance to operation when the spa pump is on.
This is a normal condition, and is caused by the high rate of water flow
and pressure that travels through the valves.
JET OPTIONS
Dimension One Spas jetting systems provide complete flexibility in per-
sonalizing hydrotherapy sessions. The Variable Circulation Rotator™ jet
allows you to adjust the flow and pressure of the jet for each specific
muscle group. The Typhoon foot jet located in the bottom of the
footwell of most models offers up to 100 GPM of soft, controllable flow.
Contact your local Authorized Dimension One Spas Dealer for more
information on the availability of optional jet styles.
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2000 Owner’s Manual
NECKFLEX JET PILLOW
The NeckFlex Jet Pillow offers five height adjustable positions to accom-
modate different body sizes. The standard mini directional jets can be
interchanged with rotating jets and are adjustable for water volume. See
your local Authorized Dimension One Spas Dealer for more information.
ULTRA PURE WATER MANAGEMENT SYSTEM
The Chairman II, Diplomat, Chairman, Californian, Nautilus, Aurora II
and Triad II are equipped with a highly advanced spa water treatment
method, the Ultra Pure Water Management System. Ultra Pure is an
integrated water management system with two-stages of ozone injection,
two contact chambers, 100% filtration, and heating on demand.
CRYSTAL ZONE WATER MANAGEMENT SYSTEM
Specifically engineered for Dimension One spas, the CrystalZone Water
Management System provides an integrated ozone purification and filtra-
tion for spas that do not include the patented, Ultra Pure Water
Management System. It even maintains the pre-set spa temperature,
without the use of a jet pump. Using a Mazzei-T ozone injector and a
specially designed contact chamber, the CrystalZone Water Management
System provides cleaner water at lower operating costs. You’ll spend
more time enjoying your spa and less time maintaining it. Ask your
Authorized Dimension One Spas Dealer for more information.
VISION SYSTEMS
The Ultra Pure and CrystalZone Water Management Systems can be
used in conjunction with Vision, an alternative purification cartridge
that can be added to the 5” filter canister. In use, its advantages over
conventional halogens (bromine and chlorine) can be softer-feeling
water and lower maintenance. Additionally, low chemical levels can
also mean less dissolved solids and fewer maintenance adjustments.
How Vision Works: The Vision purification cartridge, which has no
moving parts and requires no electrical connections, contains a powerful,
silver catalyst bed with a very large surface area. In the Ultra Pure sys-
tem, water flows through the purification cartridge, then through the
dedicated, 75 sq. ft. filter, and then through a heater housing before
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2000 Owner’s Manual
being ozonated and returned to the spa. During the process, the Silver
(Ag) residual is put into the water, which acts as a bactericide. When
used in the Ultra Pure or CrystalZone Water Management Systems,
Vision provides a natural, residual bactericide which compliments the
ozone oxidizing power. After excessive bather loads, however, an addi-
tional oxidizer may be required to remove accumulated organic com-
pounds. Be sure to carefully follow the included instructions for proper
use - DO NOT follow the standard water chemistry start-up procedures
contained in this manual and do not use a metal sequesterant in combi-
nation with Vision or add any Vision product to your spa within 72
hours of the addition of a metal sequesterant.
WARNING: While Vision is a bactericide which can be safely used as
an alternative for conventional halogens, it is not a “chemical free” sys-
tem. In order to gain the maximum benefits of Vision products, follow
the manufacturer’s directions. All other aspects and adjustments of
water chemistry such as pH and total alkalinity must adhere to the man-
ufacturer’s instructions relative to that specific product. As Dimension
One Spas has no control over the water source used in any spa applica-
tion, it will not be responsible for any staining below the water line and
any such occurrence will not be covered under any of its warranties.
HEATER AND CIRCULATION PUMP CONTROL
On all Dimension One Spas, when the water temperature is 1˚ below the
set temperature the heater will turn on and remain on until the water
temperature rises to 1˚ above the set temperature. On models that do
not have circulation pumps (Aurora HP, Interlude, Arena, and Triad
without the CrystalZone Water Management System) the low speed
pump will turn on during the heating cycle.
On models with Ultra Pure (Chairman II, Chairman, Diplomat,
Californian, Nautilus, Aurora II and Triad II) and models with the
Crystal Zone Water Management System: To prevent the spa from over-
heating, the circulation pump turns off when the water temperature rises
2˚ above the set temperature. When the water temperature cools down
to the set temperature, the circulation pump will turn on.
NOTE: The circulation pump will run for short periods when the water
temperature is 2˚ above set temperature to provide optimum operation.
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2000 Owner’s Manual
INSTRUCTIONS FOR YOUR SPA
BEFORE ATTEMPTING TO HOOK-UP OR USE YOUR SPA,
PLEASE READ THROUGH THESE INSTRUCTIONS AND
CAREFULLY VIEW YOUR VIDEO OWNER’S MANUAL.
POSITIONING YOUR SPA
Because your spa is completely self-contained, you can locate it just
about anywhere you wish... on a deck, patio or even indoors. Just be sure
to position it above ground, in an area with good drainage, and on a
level, continuous surface that contacts the bottom of the spa fully. A
concrete slab is best but not required. Locate your spa so that the equip-
ment is above grade and not subject to flooding. WATER SHOULD
ALWAYS DRAIN A WAY FROM THE SPA.
SAFETY DEVICES
Your spa is equipped with the following safety features:
1) A water flow sensor that prevents the heater from activating unless
there is sufficient water flow, thus preventing “dry firing” of the
heater.
2) Automatic spa shutdown timers that shut off the spa jet pump after
30 minutes of operation. The Chairman II, Diplomat, Chairman,
Californian, Nautilus, Aurora II and Triad II can be programmed to
shut off after longer intervals (I.E. 45, 60 minutes). The spa light
automatically shuts off after 1 hour.
3) An electronic high limit switch that automatically shuts off the
heater if the spa water temperature exceeds 112˚ F.
4) An automatic freeze sensor which puts the spa into ‘Smart Winter
Mode’ if the air temperature in the equipment bay drops below a facto-
ry preset level. In ‘Smart Winter Mode’, your spa will start the jets for 1
minute, at high speed, every two hours, for 24 hours.
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2000 Owner’s Manual
ELECTRICAL REQU IREMENTS AND
HOOK-UP INSTRUCTIONS
ELECTRICAL HOOK -UP INSTRUCTIONS
NOTE: Do not turn on electrical power to your spa until told to do
so later in this manual.
Have a licensed electrician run the required 240 volt power line to the
spa installation site. The power inlet connection is located in the
pedestal on the left side of the spa, approximately 25” from the front.
This connection is designed to mate with a Carlon 1” conduit body Type
LB, Access Fitting E986F or any 1” female PVC conduit fitting.
The manufacturer’s label lists the power requirements for your spa. We
recommend that only a licensed and bonded electrician do the initial spa
hook-up.
NOTE: This unit requires a GFCI (Ground Fault Circuit
Interrupter). We have provided an enclosed instructional flyer for a
licensed electrician. A “line of sight” service disconnect must be located
where visible from the spa, not less than 5 feet from the spa and not to
exceed 50 feet from the spa. This requirement may be filled with the
GFCI sub-panel.
NOTE: All supply wire to be rated minimum 90˚ C.
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2000 Owner’s Manual
ELECTRICAL REQUIREMENT CHART
To hook-up your spa, follow these instructions:
Electrical
Rating
Branch Cir .
Protection
Model
Branch Cir .
Gauge
Chairman II 240V, 38A 3 Wire + ground
240V, 32A 3 Wire + ground
50A
40A
30A
#6 AWG
#6 AWG
#8 AWG
240V, 24A 3 Wire + ground
Diplomat
Chairman
240V, 38A 3 Wire + ground
240V, 32A 3 Wire + ground
240V, 24A 3 Wire + ground
50A
40A
30A
#6 AWG
#6 AWG
#8 AWG
240V, 38A 3 Wire + ground
240V, 32A 3 Wire + ground
240V, 24A 3 Wire + ground
50A
40A
30A
#6 AWG
#6 AWG
#8 AWG
Californian 240V, 38A 3 Wire + ground
240V, 32A 3 Wire + ground
50A
40A
30A
#6 AWG
#6 AWG
#8 AWG
240V, 24A 3 Wire + ground
Nautilus
Aurora II
Triad II
240V, 38A 3 Wire + ground
240V, 32A 3 Wire + ground
240V, 24A 3 Wire + ground
50A
40A
30A
#6 AWG
#6 AWG
#8 AWG
240V, 38A 3 Wire + ground
240V, 32A 3 Wire + ground
240V, 24A 3 Wire + ground
50A
40A
30A
#6 AWG
#6 AWG
#8 AWG
240V, 30A 3 Wire + ground
240V, 24A 3 Wire + ground
40A
30A
#6 AWG
#8 AWG
Aurora HP 240V, 38A 3 Wire + ground
240V, 30A 3 Wire + ground
50A
40A
30A
#6 AWG
#6 AWG
#8 AWG
240V, 24A 3 Wire + ground
Interlude
Arena
Triad
240V, 30A 3 Wire + ground
240V, 24A 3 Wire + ground
40A
30A
#6 AWG
#8 AWG
240V, 30A 3 Wire + ground
240V, 24A 3 Wire + ground
40A
30A
#6 AWG
#8 AWG
240V, 30A 3 Wire + ground
240V, 24A 3 Wire + ground
40A
30A
#6 AWG
#8 AWG
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2000 Owner’s Manual
1) Remove the screws holding the equipment access panel to the front
of the spa cabinet and set the panel aside.
2) Loosen the four screws located on the front of the black equipment
control can and remove the door from the control can to allow
access to the four wire connection terminal block.
3) Attach 1” rigid non-metallic conduit to the conduit nipple located in
the pedestal base on the side of the spa and run required conductors
through the conduit to the equipment can.
4) Connect the four wires to the equipment system terminal block
(TB1) as indicated on the wiring diagram in the back of this manual.
5) Configure jumpers 1 and 2 on the upper right corner of the PC Board
to match the circuit size being used for the spa (see Electrical
Requirements Chart on previous page for proper wire size). See the
chart below for the correct settings.
1 2
1 2
JMP1
JMP2
JMP1
JMP2
40 A Circuit
30 A Circuit
1 2
1 2
JMP1
JMP2
15 A Circuit
JMP1
JMP2
50 A Circuit
6) Replace the door on the control can and re-tighten the securing
screws.
7) Electrical hook-up is now complete. Do not replace the equipment
access panel yet.
If you have an Aurora HP, Interlude, Arena or Triad or please read below
for Initial Start-up Information. If you have a Chairman II, Diplomat,
Chairman, Californian, Nautilus, Aurora II or Triad II, please turn to
page 27 for Initial Start-up information.
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2000 Owner’s Manual
INITIAL START-UP FOR THE
AURORA HP , INTERLUDE, ARENA
AND TRIAD
1) Before filling your spa, install the hose bib that is included in the
owner’s manual packet located in the equipment compartment.
Screw the hose bib onto the male fitting located at the bottom of the
spa on the pedestal, to the lower left of the equipment compartment.
Close the valve on the side of the hose bib and screw the cap onto
the end of the hose bib.
2) Check the pump unions to be sure that they are tight to prevent the
possibility of leakage in the equipment compartment. Also, open the
bleeder valve located next to the sidewall of the skimmer area to
allow air to escape from the pump(s).
3) Fill your spa with water to a level of one to two inches above the
bottom of the tile line.
4) Remove the two shipping bolts located on the front of the pump
mount and ensure that the gate valves on the pump are in the open
position (handles fully extended).
5) Turn on the circuit breaker. Dashed lines will appear for 30 seconds
on the LCD followed by the current water temperature flashing.
Press the UP or DOWN pads to set your desired spa temperature. If
your spa is equipped with the CrystalZone Water Management
System and there is a call for heat, the circulation pump will then
activate and turn on the heater. If CrystalZone is not installed, and
there is a call for heat, the low speed pump will come on with the
heater. One minute after start-up, the internal time clock is auto-
matically set to initiate the first filtration cycle. The system factory
default is two, one hour cycles. Let the system run for 30 to 45 sec-
onds to prime the pump(s). If there is no jet action, then the water
level is too low, the gate valves are closed or there is air trapped in
the plumbing lines. To eliminate the trapped air, turn the pump(s)
on and off several times to force the trapped air through the pump(s).
If there is still no jet action, and the bleeder valve has been open for
some time, turn off the pump(s) and loosen the top pump union
slightly to let any trapped air escape. Re-tighten the pump union
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2000 Owner’s Manual
and turn the pump(s) on again. Turn the pump(s) on and off several
times until the jets function properly.
6) When the jets are in full operation, close the bleeder valve and push
the UP pad until the desired spa temperature is indicated on the dis-
play screen. (The maximum settable temperature is 104˚, OR5 or
OR6.)
NOTE: While setting the temperature the LCD display will read
out the temperature up to 104˚ F. When the temperature exceeds
104˚ F, the display will read in “over-range” figures. I.E. At 105˚ F
the temperature will read “OR5” and at 106˚ F the temperature will
read “OR6”. Water temperatures in excess of 104˚ F should be
used with extreme caution.
NOTE: On initial start-up, you can confirm that the heater is on by
looking to see that the heat LED indicator, located on the right side
of the upper control panel, is illuminated. The heater icon on the
LCD and the heat indicator LED on the display will blink when
there is a call for heat and will come on solid when the heater is
actually on. Once you have verified that the heater is functioning,
you can reinstall the ventilated equipment access panel.
7) Depending upon the size of your spa and the size of the circuit break-
er used, heating will occur at the rate of 3-10˚ F per hour.
8) After completing the above steps, it is necessary to ensure proper
water chemistry. See the Water Chemistry section in this manual,
for the easy steps to maintaining clean and safe water. The schedule
shown may require more frequent adjustment depending on the
bather load.
9) Place the thermal cover on the spa to conserve energy and to keep it
ready for use.
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2000 Owner’s Manual
THE PROGRAMMABLE DIGITAL
CONTROL
Advanced microprocessor technology has been utilized to produce the
Programmable Digital Control. Easy to use and understand, Dimension
One Spas has put every spa function within fingertip control.
Temperature setting, jet power control, and the spa light are all spaside
accessible. That means you don’t have to get out of the spa to enjoy
complete control of all spa functions. Safety is assured through design
concepts and materials, which meet or exceed the most stringent
requirements of Underwriters Laboratories (UL) and the Canadian
Standards Association (CSA). The Programmable Digital Control lets
you relax and enjoy everything your spa has to offer.
HOW TO USE THE PROGRAMMABLE DIGITAL
CONTROL
JETS LOW/HIGH CONTROL PAD
When the JETS control pad is pushed, the spa jet pump is energized and
the respective ICON and LED indicator light will be illuminated. Each
time the JETS pad is pushed it will activate a 30 minute automatic shut-
off cycle. This auto shut-off cycle is a safety device and also allows for
convenient filtration immediately after using the spa. The first time a
JETS control pad is pushed the pump will energize on LOW speed.
When the same control pad is pushed again, the pump will energize on
HIGH speed. The third time the same control pad is pushed, the pump
will turn off.
NOTE: Pushing the JETS pad will disable any concurrent filter cycle.
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2000 Owner’s Manual
TEMPERATURE PADS
Pushing the UP pad increases the temperature and pushing the DOWN
pad decreases the temperature. Push the respective pad one time for
each degree of temperature change, or push and hold the pad for rapid
adjustment. The existing spa water temperature will remain in the digi-
tal display window until a temperature pad is pushed. When the UP or
DOWN pad is pushed the digital readout will indicate the new tempera-
ture setting, with the SET POINT Icon on the right side of the display.
Once the new temperature is set, the current spa water temperature will
again be indicated. The spa will heat to the pre-set temperature auto-
matically.
LIGHT
Push the LIGHT control pad once to activate the brightest setting. A
second push will activate the medium setting and a third push will acti-
vate the dimmest setting. The light icon and LED on the display will
come on when the light is activated. Push the LIGHT control pad a
fourth time to turn off the light. The light will automatically turn off
after a factory pre-set period of time.
PROGRAMMING THE PROGRAMMABLE DIGITAL
CONTROL
To initiate the programming sequence at any time, push and hold the
PROGRAM pad for 3 seconds. If, within 10 seconds, you do not pro-
ceed with the spa programming, the spa will automatically exit the pro-
gramming sequence and revert to the pre-set factory default settings. To
exit the programming sequence at any time, do not press any pad for 10
seconds. Any programming changes made up to that point will be saved.
CLOCK SET
Push and hold the PROGRAM pad for 3 seconds to engage the time set-
ting mode. The time screen will appear with “hours” (_ _.00) flashing
on and off. Push the UP or DOWN pad to increase or decrease the
number until the desired hour appears.
When the desired number is
displayed, push the LIGHT pad to accept the selection and change the
flashing number to the “ten minute” place (12:_0). Adjust the number
with the UP or DOWN pad in the same manner as the hour number.
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2000 Owner’s Manual
When the desired number is displayed, push the LIGHT pad to accept
the selection and change the flashing number to the “minute” place
(12:1_). Adjust this number with the UP or DOWN pad in the same
manner as the hour number. When the desired number is displayed,
push the LIGHT pad to accept the selection and change the flashing
number to a flashing AM or PM indicator. Adjust the indicator with the
UP or DOWN pads. When the desired indicator is displayed, push the
PROGRAM pad to accept the selection and enter the Filter Cycle Start
Time programming mode.
NOTE: If you do not set the proper time, the system will default to
11:59 a.m. upon startup.
FILTER CYCLE START TIME
To adjust the filter cycle start time, push the UP or DOWN AND
LIGHT pads as done in the Clock Set programming mode to choose a
time. Once the desired time is displayed, push the PROGRAM pad to
accept the selection and move into the Filter Cycle Duration program-
ming mode.
NOTE: You will be later prompted to set the filter cycle duration and
the number of filter cycles. Be sure to keep this in mind when program-
ming your filter cycle start time. During the filter cycle, JETS 1 will
activate, the first 5 minutes at high speed and the remainder of the filter
cycle time at low speed.
FILTER CYCLE DURATION
To adjust the filter cycle duration, push the UP or DOWN pad to cycle
through the choices of 60, 90, 120, 150 or 180 minutes (the default is
60). Once the desired time is displayed, push the PROGRAM pad to
accept the selection and move into the Number of Filter Cycles pro-
gramming mode.
CAUTION: Long and/or numerous filter cycles could cause overheat-
ing of the spa - especially in hot climates.
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2000 Owner’s Manual
NUMBER OF FILTER CYCLES
To adjust the number of filter cycles per day, push the UP or DOWN pad
to cycle through the number of filter cycles - 1, 2, 3 or 4 (the default is
2). Once the desired number of cycles is displayed, push the PRO-
GRAM pad to accept the selection and move into the Temperature Unit
Selection programming mode..
TEMPERATURE UNIT SELECTION
To select temperature units push the UP or DOWN pads to toggle
between ˚F (degrees Fahrenheit) or ˚C (degrees Celsius). Once the
desired temperature unit is selected push the PROGRAM pad to exit the
programming mode.
NOTE: The time of day can be viewed by pushing the Dimension One
Spas icon (logo) pad on the far right of the control. If no pad is pushed
within 5 seconds, the display will revert to the spa water temperature
reading.
NOTE: All programming will revert to the factory defaults when power
to the spa is shut off and the LCD on the control will flash until a pad is
pressed.
PROGRAMMABLE DIGITAL CONTROL MESSAGES
“OH” - OVERHEAT PROTECTION
When “OH” is displayed on the control system digital display, the spa is
in a high limit condition. If such a condition exists, DO NOT ENTER
THE W ATER . If this happens, remove the spa cover and allow the
water to cool below 110˚ F, then the system will automatically reset. If
the problem recurs, turn off all power to the spa and contact your local
Authorized Dimension One Spas Dealer, or authorized service center.
“FL”- LOW FLOW
When “FL” is displayed, check the following:
1) Check the water level. If the water level is too low, fill the spa to
one to two inches above the bottom of the tile line.
2) Check to see if your filter is clean. Please see the ‘Care For Your Spa’
section later in this manual for instructions.
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2000 Owner’s Manual
3) A flow switch has malfunctioned. The spa will operate but the
heater will not activate. Contact your local Authorized Dimension
One Spas Dealer, or authorized service center.
“PRR” TEMPERATURE SENSOR
This message will be displayed if the temperature value from the sensor is
not in the normal range (I.E. a spa just filled with very cold water.)
During normal operation, this message will disable the heater.
NOTE: This message will be disabled during the 1st hour after power
up.
“HL” - HIGH LIMIT SENSOR
When “HL” is displayed, DO NOT ENTER THE W ATER . and check
the following:
The high limit sensor will disable the heater if the water temperature at
the high limit sensor reaches 119˚F. The heater will be disabled until
the High Limit condition is no longer present and someone pushes a key
on the keypad to reset the circuit.
“FLC - FLO” - PRESSURE SWITCH ERROR
When “FLC” or “FLO” is displayed, the pressure switch has malfunc-
tioned. If this message does not clear itself, contact your local
Authorized Dimension One Spas Dealer or authorized service center.
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2000 Owner’s Manual
INITIAL START-UP FOR THE
CHAIRMAN II, DIPLOMAT, CHAIR -
MAN, CALIFORNIAN, NAUTILUS,
TRIAD II AND AURORA II
1) Before filling your spa, install the black plastic hose bib that is
included in the owner’s manual packet located in the equipment
compartment. Screw it onto the male fitting at the bottom of the
spa on the pedestal, to the lower left of the equipment compartment.
Close the valve and screw the cap onto the end of the bib.
2) Check the pump unions to be sure that they are tight to prevent the
possibility of leakage in the equipment compartment. Also, open
both bleeder valves located in the skimmer area.
3) Fill your spa with water to a level of one to two inches above the
bottom of the tile line.
4) Remove the two shipping bolts located on the front of the pump
mount and ensure that the gate valves on the pump are in the open
position (handles fully extended).
5) Turn on the circuit breaker. Dashed lines will appear in the LCD for
30 seconds. After this 30 second diagnostic check, the ozone genera-
tor and circulation pump will come on.
6) Push the JETS 1 and 2 pad to turn both pumps onto high speed. Let
the system run for 30 to 45 seconds to prime the pumps. If there is
no jet action, then the water level is too low or there is air trapped in
the plumbing lines. To eliminate the trapped air, turn the pumps on
and off several times to force the trapped air through the pumps. If
there is still no jet action, and the bleeder valves have been open for
some time, turn off the pumps and loosen the top pump unions
slightly to let any trapped air escape. Re-tighten the pump unions
and turn the pumps on again. Turn the pumps on and off several
times until jets function properly.
NOTE: Bubbles will continue to release from the skimmer recess Ultra
Pure bleeder valve as long as the valve remains open. This is a normal
function.
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2000 Owner’s Manual
7) When the jets are in full operation, close the bleeder valve and push
the UP pad until the desired spa temperature is indicated on the dis-
play screen. (The maximum settable temperature is 104˚, OR5 or
OR6.) The screen will then read 100˚ F for thirty seconds to allow
the thermostat time to read the correct current water temperature.
Then, the screen will display the current spa water temperature.
NOTE: While setting the temperature, the LCD display will read out
the temperature up to 104˚ F. When the temperature exceeds 104˚ F, the
display will read in “over-range” figures. I.E. at 105˚ F the temperature
will read “OR5” and at 106˚ F the temperature will read “OR6”. Water
temperatures in excess of 104˚ F should be used with extreme cau
tion.
-
NOTE: On initial start-up, you can confirm that the heater is on by
looking to see that the heat LED indicator located on the right side of
the spa control panel is illuminated. A scrolling message will also appear
on the lower line of the LCD reading SPA HEATING TO _ _ _˚ F
(whatever the set temperature is) as well as an animated icon on the
LCD. Once you have verified that the heater is functioning, you can
reinstall the ventilated equipment access panel.
NOTE: Depending upon the size of the spa and the size of the circuit
breaker used, heating will occur at the rate of 3-10˚ F per hour.
8) After completing the above steps, it is necessary to ensure proper
water chemistry. See the Water Chemistry section in this manual,
for the easy steps to maintaining clean and safe water. The schedule
shown may require more frequent adjustment depending on the
bather load.
9) Place the thermal cover on the spa to conserve energy and to keep it
ready for use.
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2000 Owner’s Manual
THE SCROLLING MESSAGE CENTER
Advanced microprocessor technology has been utilized to produce the
Scrolling Message Center. The most technologically advanced spa con-
trol in the world is also the easiest to operate. Dimension One Spas has
put every spa function within fingertip control.
Temperature setting, jet power control, the spa light and all other func-
tions are spaside accessible. That means you don’t have to get out of the
spa to enjoy complete control of all spa functions. Safety is assured
through design concepts and materials which meet or exceed the most
stringent requirements of Underwriters Laboratories (UL) and Canadian
Standards Association (CSA). The Scrolling Message Center lets you
relax and enjoy everything your Dimension One spa has to offer.
HOW TO USE THE SCROLLING MESSAGE CENTER
JETS 1 AND JETS 2 CONTROL PADS:
When either JETS control pad is pushed, the spa jet pump is energized,
the respective LED indicator light will be illuminated, the pump speed
will be indicated on the lower left of the LCD display and a rotating
swirl icon will be displayed in the upper left corner of the display. The
rotation speed of the swirl will vary according to the pump’s speed. The
first time a JETS control pad is pushed the respective pump will energize
on LOW speed. When the same control pad is pushed again, the pump
will energize on HIGH speed. The third time the same control pad is
pushed, the pump will turn off.
Each time a JETS control pad is pushed it will activate a 30 minute, pro-
grammable, automatic shut-off cycle. A progress bar for each pump will
indicate the time remaining before the pump will turn off. This auto
shut-off cycle is a safety device and also allows for convenient filtration
immediately after use of the spa.
NOTE: The Chairman II has an auxiliary Jets control pad that also con-
trols pump 1.
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2000 Owner’s Manual
NOTE: Pushing either JETS control pad will disable any concurrent fil-
ter cycle.
LIGHT CONTROL:
Push the LIGHT control pad once to activate the brightest setting. A
second push will activate the medium setting and a third push will acti-
vate the dimmest setting. A message indicating the current light inten-
sity will scroll twice on the bottom left of the LCD (i.e. LIGHT HIGH,
LIGHT MEDIUM, LIGHT LOW) and an animated icon, with zero,
three or six dots around it indicating the light’s intensity will be dis-
played. Push the LIGHT control pad a fourth time to turn off the light.
The light will automatically turn off after a factory pre-set period of time.
TEMPERATURE CONTROL:
When the UP or DOWN control pad is pushed to change the set tem-
perature, the bottom left of the LCD will read “SET TEMP TO _ _ _˚
F”. When there is a call for heat, the heater icon and LED will turn on
when the heater engages. This is a normal function. The right side of
the LCD will read the current temperature and the bottom left will read
“HEATING TO _ _ _˚ F” until the spa reaches the set temperature.
If the water reaches 2˚ above the set temperature, the message “COOL-
ING TO _ _ _ - CIRC PUMP & O3 OFF” will be displayed in the bot-
tom left hand side of the display and a cooling cycle will start.
ENTER PAD:
This pad is used to exit any programming sequence at any time.
PROGRAM PAD:
This pad is used to initiate the time setting, filter programming, and
other programming features. For more information, see the next section,
“Programming the Scrolling Message Center”.
DIMENSION ONE SPAS ICON PAD (LOGO):
The ICON pad is used to view the time-of-day. It is also used to initiate
the panel lock features and functions as a reset.
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2000 Owner’s Manual
LIQUID CRYSTAL DISPLAY:
The LCD continuously shows the operating status of the spa, as well as
the various monitoring functions, self-diagnostics, and programming
information.
PROGRAMMING THE SCROLLING MESSAGE CEN -
TER:
Your Scrolling Message Center is the most advanced in the industry and
can virtually walk you through customizing your spa to your exact needs.
To initiate the programming sequence at any time, push and hold the
PROGRAM pad for 3 seconds. If, within 10 seconds, you do not pro-
ceed with the spa programming, the spa will automatically exit the pro-
gramming sequence and revert to the pre-set factory default settings. To
exit the programming sequence at any time, push the ENTER pad or do
not press a pad for 10 seconds. Any programming changes made up to
that point will be saved.
SETTING THE TIME:
After holding the PROGRAM pad, the top line of the LCD will read
“SET TIME OF DAY” and the bottom line will read “PUSH UP OR
DOWN TO CHANGE - PUSH PROGRAM TO SELECT NEXT
FUNCTION - PUSH ENTER TO EXIT ”. Push the UP or DOWN
pads to engage the time setting mode. The time screen will appear with
“hours” (_ _.00) flashing on and off. Push the UP or DOWN pad to
increase or decrease the number until the desired hour appears. When
the desired number is displayed, push the LIGHT pad to accept the
selection and change the flashing number to the “ten minute” place
(12:_0). Adjust the number with the UP or DOWN pad in the same
manner as the hour number. When the desired indicator is displayed,
push the LIGHT pad to accept the selection and change the flashing
number to the “minute” place (12:1_). Adjust this number with the UP
or DOWN pad in the same manner as the hour number. When the
desired number is displayed, push the LIGHT pad to accept the selection
and change the flashing number to a flashing AM or PM indicator.
Adjust the indicator with the UP or DOWN pads. After reaching the
correct time, push the PROGRAM pad to set the time and exit the
time-setting mode. You will then be prompted to set the filter start time.
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2000 Owner’s Manual
FILTER CYCLE START TIME
After setting the time-of-day, the top line of the LCD will read “SET
FILTER CYCLE TIME”. Push the UP or DOWN pads in the same man-
ner as setting the clock to select the time you want your filter cycle to
start. When your desired filter cycle start time is set in the LCD display,
push the PROGRAM pad to continue. The pre-set factory default is
12:00 p.m. to 1:00 p.m. repeating every 12 hours unless the number of
filter cycles per day has been changed.
NOTE: Keep in mind that you will be later prompted to set the filter
cycle duration and the number of filter cycles. Be sure to keep this in
mind when programming your filter cycle start time.
During a filter cycle, the bottom left of the LCD will read “SPA FILTER-
ING”. During the filter cycle, JETS 1 will activate, the first 5 minutes at
high speed and the remainder of the filter cycle time at low speed. JETS
2 will also activate for 1 minute on high speed and then turn off.
FILTER CYCLE DURATION
After setting the filter cycle start time, the top line of the LCD will read
“SET CYCLE DURATION”. Push the UP or DOWN pads to toggle
between 60, 90, 120, 150 and 180 minutes. The first 5 minutes of the
filter cycle will be at high speed and the remaining time at low speed.
When your desired filter cycle length appears in the LCD, push the
PROGRAM pad to select it. The pre-set factory default is 60 minutes.
NUMBER OF FILTER CYCLES
After setting the length of the filter cycle, you will be prompted to set
the number of filter cycles. The top line of the LCD will read “SET #
OF CYCLES”. Push the UP or DOWN pad to toggle from 1 to 2 to 3 to
4 cycles per day. When your desired number of cycles appears on the
LCD push the PROGRAM pad to select it. The pre-set factory default
is 2 cycles per day.
CAUTION: Long and/or numerous filter cycles could cause overheat-
ing of the spa - especially in hot climates.
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2000 Owner’s Manual
PUMP RUN TIME
After setting the number of filter cycles, the top line of the LCD will read
“SET PUMP RUN TIME”. Push the UP or DOWN pads to toggle
between 30, 45 and 60 minutes. This sets the length of time the pump
will run when a jets pad is pushed. For example, if you choose 45 minutes,
when you push a jets pad, the pump will run for 45 minutes before shut-
ting down automatically. When your desired pump run time appears on
the LCD push the PROGRAM pad to select it. The pre-set factory
default is 30 minutes.
TEMPERATURE UNITS
After setting the pump run time, the top line of the LCD will read “SET
TEMPERATURE UNITS”. Push the UP or DOWN pads to toggle from
˚F to ˚C. When your desired temperature unit appears in the LCD, push
the PROGRAM pad to select it. The pre-set factory default is
Fahrenheit.
VISION CARTRIDGE
After setting the temperature units, the top line of the LCD will read “SET
VISION CARTRIDGE”. Push the UP or DOWN pads to toggle between
“Yes” and “No”. If you are currently using a Vision Cartridge select yes, if
not, select no. Selecting “yes” will prompt the control to notify you when
your cartridge needs replacement. When your desired selection appears in
the LCD, push the PROGRAM pad to select it. The pre-set factory default
is “No”.
LCD INVERT
The invert feature will flip the text on the LCD so it can be easily read from
both inside and outside the spa. To invert the text, simply push the
“ENTER” pad three times. To return the text to its original position, repeat
this process - push the “ENTER” pad three times.
CONTROL PANEL LOCK
To help prevent unauthorized use of the spa, the control panel may be
locked. When the control panel lock is engaged, all programmed or
default spa functions will operate normally but all control pads will not
operate. When the panel is locked, the LCD will display message “ALL
SPA FUNCTIONS LOCKED”.
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2000 Owner’s Manual
To lock the panel all the following pads must be pushed within 3 sec-
onds:
1)
2)
Push the Dimension One Spas ICON (logo) pad.
Push the Dimension One Spas ICON (logo) pad.
Push the ENTER pad.
3)
CONTROL PANEL UNLOCK
To unlock the panel: All the following pads must be pushed within 3
seconds:
1)
2)
3)
Push the ENTER pad.
Push the ENTER pad.
Push the Dimension One Spas ICON (logo) pad.
When the last pad is pushed all pads will be active.
PROGRAMMING LOCK
The programming lock is to prevent unauthorized programming and
water temperature adjustments. When the programming lock is engaged,
all programmed or default functions will operate normally. Also, the spa
user may operate the pumps, the spa light or view the time-of-day, but no
programming changes may be made. When the programming lock is
enabled, the LCD will scroll “PROGRAMMING LOCKED” twice on
the lower left side of the display, then a lock icon will be displayed on
the right side of the LCD
To enable the programming lock, all the following pads must be pushed
within 3 seconds:
1) Push the Dimension One Spas ICON (logo) pad.
2) Push the Dimension One Spas ICON (logo) pad.
3) Push the PROGRAM pad.
PROGRAMMING UNLOCK
To unlock the Panel: The following pads must be pushed within 3 sec-
onds:
1) Push the ENTER pad.
2) Push the ENTER pad.
3) Push the Dimension One Spas ICON (logo) pad.
When the last pad is pushed all pads will be active.
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2000 Owner’s Manual
CONTROL PANEL RESET
This function is used to completely reset the clock and all other system
variables to the factory defaults. Please keep in mind that this resets all
maintenance messages (clean filters, change water, etc.) as if the spa is
being installed the day of the panel reset.
To reset the control system all of the following pads must be pushed
within 3 seconds:
1) Push the ICON (logo) pad
2) Push the ENTER pad
3) Push the PROGRAM pad
The top line of the LCD will read “RESET PROGRAMMING?”
The bottom line of the LCD will read “IF SO, PUSH ICON”
4) Push the ICON pad to reset the entire control system to factory
defaults or do not touch a pad for 10 seconds to exit.
SCROLLING MESSAGE CENTER MESSAGES
Because of the advanced programming features of your scrolling display,
your spa will prompt you when you need to perform routine mainte-
nance. For example:
RINSE FILTERS
Every other month, the top line of your LCD display will read, “RINSE
FILTERS” and the message “REMOVE FILTERS & RINSE WITH
HOSE... PUSH AND HOLD ICON PAD MORE THAN 3 SECONDS
TO RESET THIS MESSAGE” will scroll from right to left on the bot-
tom line of the display. To reset this message, push and hold the
Dimension One Spas ICON (logo) pad located at the right hand side of
the control for 3 seconds.
CLEAN FILTERS
Every alternating month, the top line of your LCD display will read,
“DIRTY FILTER” and the message “REMOVE FILTERS & CLEAN IN
SOLUTION... PUSH AND HOLD ICON PAD MORE THAN 3 SEC-
ONDS TO RESET THIS MESSAGE” will scroll from right to left on the
bottom line of the display. To reset this message, push and hold the
Dimension One Spas ICON (logo) pad located at the right hand side of
the control for 3 seconds.
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2000 Owner’s Manual
CHANGE WATER
Every four months the top line of your LCD will read “CHANGE
WATER” and the message “TURN POWER OFF, DRAIN & REFILL
SPA...PUSH AND HOLD ICON PAD MORE THAN 3 SECONDS
TO RESET THIS MESSAGE” will scroll from right to left on the bot-
tom line of the display. To reset this message, push and hold the
Dimension One Spas ICON (logo) pad located at the right hand side of
the control for 3 seconds.
CHANGE VISION CARTRIDGE
When “CHANGE VISION CARTRIDGE” is displayed on the LCD, the
system is telling you that it is time to replace it. To reset this message,
push and hold the Dimension One Spas ICON (logo) pad located at the
right hand side of the control for 3 seconds.
NOTE: If you purchased a Vision cartridge subsequent to the initial
start up of your spa, please follow the programming instructions for
VISION as outlined in the preceding section to set the six month time
frame.
SPA CHECK-UP
When “SPA CHECK UP” is displayed on the LCD, we recommend that
you have your spa inspected by your dealer as a preventative maintenance
measure. To reset this message, push and hold the Dimension One Spas
ICON (logo) pad located at the right hand side of the control for 3 seconds.
NOTE: To eliminate any prompting message on the LCD the system
can be reset by pushing and holding the Dimension One Spas ICON
(logo) on the right end of the control for 3 seconds. If the error still
exists the message will redisplay.
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2000 Owner’s Manual
DIAGNOSTIC MESSAGES
OVERHEAT
When “OVERHEAT” along with the water temperature of the spa, is
displayed on the LCD, the spa is in a high limit condition. In such a
condition, DO NOT ENTER THE WATER. If this happens, remove
the spa cover and allow the water to cool below 110˚ F, and the system
will automatically reset. If the problem recurs, turn off all power to the
spa and contact your local Authorized Dimension One Spas dealer, or
authorized service center.
LOW FLOW
When “LOW FLOW” is displayed on the LCD, check the following:
1) Check the water level to see if it is too low. If the water level is too
low, fill the spa to one to two inches above the bottom of the tile
line.
2) Check the Ultra Pure filter cartridge to make sure that it is clean and
not impeding the flow of water. If the filter is dirty, clean it and rein-
stall.
3) A flow switch has malfunctioned. The spa will operate but the
heater will not activate. Contact your local Authorized Dimension
One Spas dealer.
FLOW SENSOR
When “FLOW SENSOR ERROR” is displayed on the LCD, the flow
switch has malfunctioned. Contact your local Authorized Dimension
One Spas dealer, or authorized service center.
ICE
When “ICE CONDITION” and the water temperature are displayed on
the LCD, the air temperature in the equipment can has gone below a
factory preset level, and the system has activated “Smart Winter Mode”.
It will then automatically activate the pump(s) to circulate water. This
is a normal spa function, no corrective action is necessary.
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2000 Owner’s Manual
HIGH LIMIT SENSOR
When “HIGH LIMIT SENSOR” is displayed on the LCD, the high limit
sensor is non-functional. Contact your local Authorized Dimension One
Spas dealer, or authorized service center.
TEMP SENSOR
When “TEMP SENSOR” is displayed on the LCD, the water tempera-
ture sensor is non-functional. Contact your local Authorized Dimension
One Spas dealer, or authorized service center.
COOLING
When “COOLING” and the water temperature are displayed on the
LCD, the water temperature has reached 2˚ above the set temperature.
The circulation pump and ozone generator will turn off to allow the
water to cool back to the set temperature. This is a normal spa function.
No corrective action is necessary.
NOTE: The circulation pump and ozone generator will be on while
either jet pump is on and they will remain on for 30 minutes after the
pump(s) turn off regardless of the water temperature.
NOTE: The Dimension One Spas Scrolling Message Center will keep
all programming for 40 years with no power supply and the time of day
for 30 days. This battery back up will not provide power to heat or oper-
ate the spa.
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2000 Owner’s Manual
WATER CHEMISTRY
Maintaining proper water chemistry is imperative to maintaining safe
water and preventing possible damage to your spa components.
START-UP PROCEDURES:
NOTE: If using Vision systems, disregard the steps listed below and fol-
low the start-up procedures in the instructions located in the box with
the Vision cartridge.
1) Add stain and scale control, or a sequestrant.
2) Test and adjust Total Alkalinity. Run the pump for 1 hour at high
speed.
3) Test and adjust pH. Run the pump for 1 hour at high speed.
4) Add Sanitizer:
a) Add 2oz. packet of Bromo Shock
OR
b) Add 2oz. packet of Chlorine
5) Fill and set Adjustable Bromine Feeder and place it in the weir skim-
mer basket.
6) On the following day, shock water with shock treatment with jets
running. (Wait at least 20 minutes before entering the spa.)
7) Add enzyme remover (you may wish to add clarifier the following
day, as the introduction of sequestrant with enzyme remover may
temporarily cloud the water).
8) Run the pump for 1 hour at high speed.
WATER QUALITY
Your Dimension One spa is equipped with a cartridge filter system.
Filtering the water helps maintain water cleanliness and clarity. While
the filter traps most solid materials, it is still necessary to add a sanitizer
such as chlorine or bromine to the water in order to control bacteria,
algae, and to oxidize any organic materials in the water.
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2000 Owner’s Manual
We strongly recommend that you buy your chemicals from your local
Authorized Dimension One Spas dealer. Your local Authorized dealer
can also advise you on alternative methods for water sanitation.
Discount store chemicals, while sometimes less expensive, are not always
the proper strength or type for your spa. Use of the wrong chemicals can
be dangerous and may void the warranty on your spa.
WATER TESTING
It is recommended that you test your spa water regularly with an accu-
rate test kit or test strips. These are available from your local Authorized
Dimension One Spas dealer. Also, be sure to follow manufacturer’s
instructions for chemical use.
PH CONTROL
All water solutions have pH, which is a measure of the active acidity in
the water. While a pH reading of 7.0 is considered neutral, a lower read-
ing is considered acidic and a higher reading is basic. The proper pH for
spa water is between 7.4 and 7.6. High pH (above 7.6) can reduce sani-
tizer efficiency, cloud the water, promote scale formation on surfaces and
equipment, and interfere with filter operations. When pH is too high,
add a pH/TA decreaser. Low pH (below 7.2) is equally damaging and
can cause equipment corrosion, water that is irritating, and rapid sanitiz-
er dissipation. Add pH/TAincreaser to adjust the level.
NOTE: Never add more than 1/2 oz. of pH adjuster per 500 gallons of
water. Always add adjuster with jets operating and circulate all chemi-
cals for at least 30 minutes. Remember that good pH control and saniti-
zation are absolutely essential for proper spa water treatment.
SANITIZER
The importance of maintaining an adequate level of sanitizer in your spa
cannot be overemphasized. Warm water presents a fertile environment
for the growth of bacteria and virus. This growth is prevented when ade-
quate sanitizer levels are continuously maintained.
***WARNING***
Sanitizers such as Tri-chlor (tablets or sticks), calcium hypochlorite,
sodium hypochlorite, and any chemical which dissolves on or remains
undissolved in contact with the spa surface will damage your spa and will
void the warranty completely.
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2000 Owner’s Manual
BROMINE (BROMINE CANNOT BE USED WITH THE VISION
SYSTEMS)
Bromine is the most common sanitizer used in spas. Bacteria can be
controlled by maintaining a proper total bromine level of 3.0 to 5.0 ppm.
Brominating tablets are a convenient and effective source of bromine for
your spa. Do not drop bromine tablets directly into the water as this
may damage the spa surface. A bromine “floater” will safely and properly
dispense the tablets for you or you may purchase the Dimension One
Spas Adjustable Bromine Feeder from your local Authorized Dimension
One Spas dealer. When used properly, brominating tablets will keep
your water clean, clear, and odor free. To ensure maximum effectiveness,
add a 1/2 ounce of sodium bromide per 100 gallons of water every time
you fill your spa. This will establish a bromine reserve.
CHLORINE
Chlorine can also be used as a water sanitizer, however, it is highly sensi-
tive to pH. To be effective, you must have a spa pH range of 7.4 - 7.6.
Any reading outside this range will greatly reduce the chlorine’s effec-
tiveness.
Use your chlorine test kit or test strips to maintain a reading of 1.0 - 3.0
parts per million (ppm) of free chlorine. If the reading is below 1 ppm,
the level should be raised before the spa is used. If the reading is above 3
ppm, it should be allowed to drop to the proper range before use. Read
the instructions on your chlorine container carefully, or consult your
local Authorized Dimension One Spas dealer if you are having difficulty
adjusting your chlorine level.
The best chlorine for your spa is a granular “Dichlor” compound. It dis-
solves quickly in moving water and has a nearly neutral pH. Add chlo-
rine while the jets are running and let the jet system run for 1/2 hour.
Generally, heavily contaminated water can be disinfected using large
chlorine doses, in the range of 8 - 10 ppm, but a more practical method
is to drain the spa and refill it with fresh water.
The effectiveness of chlorine is decreased when the cover is left off the
spa for two reasons: (1) sunlight decays chlorine rapidly and (2) organic
debris blown into the spa taxes the effectiveness of the chlorine. In
addition, the higher the water temperature, the faster chlorine will
decay.
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2000 Owner’s Manual
NOTE: Two individuals in a spa may use as much as 3 ppm of chlorine
in 20 minutes.
SHOCK TREATMENT (POTASSIUM PEROXYMONOSULFATE)
Even with regular sanitization, shock treatment may be necessary on
occasion. Shock treatment is recommended over Super Chlorination
because it does not add additional sanitizer to the water. It is also effec-
tive in oxidizing wastes and will reduce chloramines or bromamines.
Follow the manufacturer’s instructions listed on the label.
SUPER CHLORINATION
Super chlorination (or chlorine shock treatment), quickly oxidizes the
spa water to burn out wastes such as perspiration, hair spray, lotions, etc.
that cannot be removed by the spa filter. This waste build up reduces
the power of the sanitizer, making the water dull and irritating to the
eyes and skin. It may also produce an odor. When this occurs, the “free”
chlorine has become a “chloramine” which is ineffective for sanitizing.
This can be eliminated by super chlorinating as needed. An application
of 5 times the normal chlorine dosage will act as an adequate treatment.
ENZYME REMOVER
Some wastes left in the spa water may not be filterable and can result in
cloudy, dull water. Using an enzyme remover whenever you fill your spa
and then weekly thereafter will help keep your water clear. A enzyme
remover will attract small particles and form larger ones that will become
big enough to get trapped in the filter.
NOTE: Cloudy water may also be caused by high pH.
STAIN AND SCALE INHIBITOR (SEQUESTERING AGENTS
FOR CONTROLLING STAINS AND SCALE) (Stain and scale
inhibitors cannot be used with the Vision systems.)
Staining and scaling are common problems in spas. Because the water is
hot, scale is deposited more rapidly. The circulation of water can cause
the erosion of metals from spa equipment which can then stain interior
surfaces. A weekly dose of a stain and scale fighter will help control
these problems. A sequestering agent, such as Metal Gon, should always
be added to the spa water when filling a spa (for the first time or when
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2000 Owner’s Manual
draining and refilling). This will suspend any metals in your water and
increase the life of your spa equipment.
TOTAL ALKALINITY
Total Alkalinity is the amount of Carbonate, Bicarbonate and Hydroxyl
ions in the water. TA (total alkalinity) affects and buffers the pH of the
water. With high TA above 150, pH resists adjustment. With low TA
below 120, pH is unstable and difficult to keep in the ideal range.
Proper TA levels allow other chemicals to work at their optimum.
FOAM REMOVER
Soap residue from a bather’s body, hair, and swimsuit combined with
rapid circulation of spa water may eventually cause foaming in your spa.
Dimension One Spas Foam Inhibitor will suppress foam but cannot
remove soap from water. When foaming occurs, squirt a small amount of
Dimension One Spas foam remover to base of foam area. Use only the
amount necessary to remove the foam. If foam remains a problem,
change the water.
FOR A SIMPLE WEEKLY WATER CHEMISTRY SCHEDULE,
PLEASE SEE THE STICKER LOCATED ON THE INSIDE OF YOUR
SKIMMER LID.
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2000 Owner’s Manual
CARE FOR YOUR SPA
DRAINING YOUR SPA
All Dimension One spas are gravity drained. Do not drain water onto
your lawn or plants unless all of the bromine or chlorine has dissipated
from the spa water. The sanitizer in your spa water can be dissipated
very quickly by leaving the spa cover off and exposing the water to direct
sunlight. Drain and replace your spa water every three to four months.
For heavy spa use, you may wish to change the water more frequently.
To drain your spa:
1) Turn off all power to the spa.
2) Attach a hose to the hose bib at the bottom of the spa on the
pedestal to the left of the equipment compartment (or you can place
a hose directly in the spa and gravity drain by the siphon method).
Open the valve and allow the water to drain away from the spa.
3) Clean the spa surface (see CARE FOR THE SPA SURFACE later in
this chapter).
4) Refill the spa and restore power. Follow the Initial Start-up proce-
dures for your model to reheat the spa.
FILTER CLEANING
Always turn the spa off before cleaning the filter elements. Your spa is
equipped with one or two top access filter cartridges. We recommend
that you clean the filters every month, as preventative maintenance.
To clean the skimmer filter cartridge, remove the access lid covering the
filter area. Lift the center float of the skimmer assembly until it is fully
extended. Hold the center piece of the assembly and turn it counter
clockwise until the flats of the basket are aligned with the securing tabs.
Then pull the basket assembly straight up to remove it. Next, remove
the E-Z Lock Filter cartridge by twisting the cartridge 1/4 turn counter-
clockwise to its stop. (Be careful not to overturn the filter) Then lift the
filter out of its canister. Clean the cartridge with a high pressure garden
hose. Every other cleaning, soak the cartridge in a filter cleaning solu-
tion, then rinse it thoroughly, and reinstall. Replace the skimmer basket
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2000 Owner’s Manual
assembly and the access lid or cover. After cleaning, run the pump for a
few minutes at high speed, then return to the heating mode.
To clean the Ultra Pure filter cartridge for those spas with Ultra Pure,
remove the acces lid and remove the E-Z Lock Filter cartridge by twist-
ing the cartridge 1/4 turn counterclockwise to its stop. Then lift the filter
out of its canister.. Clean the cartridge with a high pressure garden hose.
Every other cleaning, soak the cartridge in Dimension One Spas
Cartridge Cleaner, then rinse it thoroughly, and reinstall. Replace the
access lid or cover.
LIGHT BULB REPLACEMENT
All spas are equipped with a 12 volt light using a GE912 bulb. To
change the bulb, turn the power off and drain the spa below the level of
the spa light. Using the special tool provided in the owner’s manual
packet, unscrew the cover for the light housing. Remove the old bulb
and install the new bulb. Screw the cover for the light housing back
into the female receptacle. Check to ensure proper operation of the new
bulb before refilling the spa.
NOTE:
1) Do not attempt to remove the light housing cover without the special
tool. If you are not able to locate it, contact the Dimension One
Spas Service Department to have one sent.
2) Be sure the O-ring is not damaged and is properly in place when
replacing the lens. Contact Dimension One Spas if a replacement
O-ring is needed.
CARE FOR THE SPA SURFACE - ULTRALIFE
Your UltraLife spa has a very high quality finish. Stains and dirt will
generally not adhere to the surface. Cleaning of the surface should be
done with baking soda or Soft Scrub. Be careful when using detergents
not to leave soap residue on the spa shell as this will cause suds build up
in the spa water and you’ll find yourself changing the water more fre-
quently than should be necessary.
CARE FOR THE SPA SURFACE - QUARITE PLUS
Your Quarite Plus spa has a very high quality finish. Stains and dirt will
generally not adhere to the surface. Cleaning of the Quarite Plus surface
should be done with an acrylic surface cleaning solution. Your local
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2000 Owner’s Manual
Authorized Dimension One Dealer can recommend a good product for
this use. Be careful when using detergents not to leave soap residue on
the spa shell as this will cause suds build up in your spa water and you’ll
find yourself changing the water more frequently than should be neces-
sary.
CAUTION: Do not use “409” type cleaners or other caustic solutions
as they may damage the spa shell surface and void the warranty. If you
are using baking soda to clean your spa shell, be careful not to get it on
the skirt. It may bleach the wood.
CARE FOR THE SPA CABINET
When properly cared for, the wood cabinet of your spa will maintain its
beauty for many years. All woods react to the elements differently by
expanding and contracting. Re-stain the wood every 3-6 months, to
thoroughly protect it. ‘Redwood’ or ‘Coastal Gray’ stain, available from
your local Dimension One Spas Dealer serves as a good sealing agent for
the wood. Please note that the cabinet is not warranted against reaction
to natural weather conditions. The wood must be properly maintained.
CARE FOR THE SPA COVER
The thermal cover for your spa is an extremely durable foam insulated
product. See the manufacturer’s literature for proper cleaning instruc-
tions. When the spa is not in use, it is recommended that the cover tie
downs always be utilized to discourage unsupervised children and mini-
mize heat loss. Small locks are also available for the cover tie downs. In
either case, these locking methods are not considered adequate to keep
unauthorized people from entering the spa.
SPECIAL COLD WEATHER INSTRUCTIONS
Winter is one of the best times of the year to enjoy the warmth of your
spa. Your Dimension One spa is 100% fully foam insulated and will not
cost significantly more to operate in the winter than any other time of
year. Because it is very difficult to get all the water out of the plumbing
lines, we do not recommend draining your spa for the winter. However,
if you don’t plan to use your spa during the winter, we recommend you
winterize it as follows:
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2000 Owner’s Manual
If you decide to drain the spa, drain it as completely as possible. You
may wish to tilt the spa on edge and use a wet-vac or high pressure blow-
er to evacuate as much water as possible. This will require additional
people. Try to get as much water out of the plumbing lines and equip-
ment as possible. If you want to use the spa water on surrounding vege-
tation, make sure that it is free of sanitizers.
When the spa is completely drained, leave the hose bib open and open
the pump drain valve located on the bottom front side of the pump.
Also, loosen all pump unions and fittings to allow air and water to
expand freely within the system. This should prevent water freezing
expansion from damaging pipes and fittings. The key is to eliminate any
sealed areas in the systems that may contain water.
If you receive heavy snowfall during winter months, you may want to
build a cover cap for the spa cover. This can be done with a 1/2” to 3/4”
thick piece of plywood and a few supporting 2” X 4” cross members.
CAUTION: Your spa is equipped with automatic freeze protection.
However, power outages can cause your spa equipment system to freeze
quickly. During freezing conditions, check your spa frequently to ensure
proper operation. Always check your spa after any power failure to
ensure that it is operational. Draining and not operating your spa dis-
ables this feature.
For additional information about winterizing your spa, please contact
your local Authorized Dimension One Spas dealer.
WARRANTY SERVICE INFORMATION
Your spa warranty gives you specific coverage. Be sure to read the
enclosed warranty sheet carefully.
The warranty does not cover problems arising from misuse, abuse, or
neglect, and it does not cover problems caused by improper installation
or “perceived” problems caused by failure to read the spa owner’s manual.
A service charge will be made if a service call is made for any of the fol-
lowing:
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2000 Owner’s Manual
1) Equipment failure due to improper/inadequate electrical service. All
systems require dedicated circuits as described in this manual. Low
voltage can cause equipment failure and seriously shorten equipment
life. It is the owner’s responsibility to ensure proper electrical service
is available.
2) Failure of spa to reach desired temperature because the set tempera-
ture is not turned up high enough. Maximum thermostat setting is
approximately 106˚ F.
3) Burned out spa light. Bulbs are not covered.
4) Spa water chemistry is the responsibility of the spa owner. Cloudy,
dirty or chemically unbalanced water and cleaning of the spa filter
are also the responsibility of the spa owner.
5) Spa shell or equipment damage caused by improper water mainte-
nance. Serious damage can be caused if your spa water is not main-
tained carefully and correctly.
6) Poor jet action because the jet Selector valve is in the middle posi-
tion. For full performance, turn the jet Selector valve to either the
full clockwise or full counterclockwise position.
WARNING: Do not block air intakes located on the front left cor-
ner underneath the spa (the front right corner for the Chairman II
and Triad II) and under the equipment access panel. Resulting mal-
functions are not covered under warranty.
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46
Troubleshooting
PROBLEM
DIAGNOSIS
ACTION
1. Spa will not come on a. No power to spa
in any mode
a. Check circuit breaker
2. Spa does not heat
a. Temperature setting
is too low
a. Turn up thermostat
b. Dirty filter
b. Clean filter
c. Flow switch out of
adjustment
c. Call for service
d. High limit tripped
d. Reset high limit
3. Pulsating jets
a. Water level too low
a. Fill spa to 1”-2”
above bottom of the
tile line
4. Poor jet action or no
jet action
a. Dirty filter
b. Selector valve in
middle
a. Clean filter
b. Move valve clockwise
or counterclockwise
c. Loosen pump union
to allow air to escape
d. Open gate valve
c. Air lock
d. Gate valve closed
a. Water level
5. Spa temperature
erratic
a. Fill spa to 1”-2”
above bottom of the
tile line
6. Spa light out
a. Burned out bulb
a. Replace bulb
7. Spa comes on by
itself
a. Normal automatic
daily power filtration
or anti-freeze cycle
a. No action required
8. Pump shuts down
unexpectedly while
in use
a. Automatic 30 minute a. Push JETS pad again
timer has shut pump
off
to start another 30
minute cycle
b. Spa motor overheat-
ed and automatic
protective device has
shut down pump(s)
b. Normal function
Make sure that the
equipment panel
vent area is not
blocked. Vent block-
age can cause serious
damage to your spa
equipment
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47
Glossary of Terms
GLOSSARY OF TERMS
BLEEDERVALVE - A small valve used to relieve or expel air from
the spa’s plumbing or pump.
CIRCULATION PUMP - A small pump that circulates the water in
the spa continuously.
DRY FIRING - Turning the heater element on when there is no water
in the heater.
GFCI - GROUND F AULT CIRCUIT INTERRUPTER - A type of
Circuit Breaker that automatically disconnects power to the spa when
there is an electrical power leakage to ground.
HALOGENS - Free chlorine, bromine or iodine ions that are very
strong oxidizers used to sanitize water.
ICON PAD - This is a button accessed by pressing the Dimension One
Spas Logo on the far right of the Upper Control Panel.
LOAD SHARING - When the circuit breaker size is smaller than the
total power needed to operate both the heater & the jet pump at the
same time, load sharing automatically turns off the heater when a jet
pump is turned onto high speed.
OZONE GENERATOR - A specialized ultraviolet light that changes
oxygen into ozone for use in the water sanitation process.
PUMP UNION - A removable fitting that connects the pump to the
spa’s plumbing.
SELECTORVALVE - Located on the top edge of the spa, it diverts jet
power from one area of the spa to another.
SUCTION FITTING - Fitting located in the footwell of the spa
where water is pulled from the spa to the jet pump.
VENTURI - A device used to inject air into the water.
VISION CARTRIDGE - A safe, halogen free alternative water sanitiz-
er that can be used in place of chlorine or bromine.
WEIR SKIMMER - A floating water referencing device that skims
debris from the surface of the water.
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Wiring Diagram
WIRING DIAGRAM
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