(VENT-FREE)
GAS STOVE HEATER
OWNER’S OPERATION AND
INSTALLATION MANUAL
CSBNT
CSNPT
CSPBNT
CSPBPT
CSPINT
CSPIPT
Propane/LP and Natural Gas
Thermostat Control Gas Log Heaters
(Burner System For Cast Iron Stoves)
WARNING: Improper installation,
adjustment, alteration, service, or
maintenance can cause injury or
property damage. Refer to this
manual for correct installation and
operationalprocedures. Forassis-
tanceoradditionalinformationcon-
sult a qualified installer, service
agency, or the gas supplier.
WARNING: If the information in this manual is not
followed exactly, a fire or explosion may result caus-
ing property damage, personal injury, or loss of life.
— Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any other
appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
•
Do not touch any electrical switch; do not use
any phone in your building.
WARNING:Thisisanunventedgas-
fired heater. It uses air (oxygen)
from the room in which it is in-
stalled. Provisions for adequate
combustionandventilationairmust
be provided. Refer to Air for Com-
bustion and Ventilation section on
page 4 of this manual.
• Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s in-
structions.
• If you cannot reach your gas supplier, call the fire
department.
— Installationandservicemustbeperformedbyaquali-
fied installer, service agency, or the gas supplier.
This appliance may be installed in an aftermarket*, permanently located, manufactured (mobile)
home, where not prohibited by local codes.
This appliance is only for use with the type of gas indicated on the rating plate. This appli-
ance is not convertible for use with other gases.
* Aftermarket: Completion of sale, not for purpose of resale, from the manufacturer
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SAFETY INFORMATION
PRODUCT IDENTIFICATION
3
SAFETY INFORMATION
Continued
1. This appliance is only for use with the type of gas indicated on 16. Turn heater off and let cool before servicing. Only a qualified
the rating plate. This appliance is not convertible for use with
service person should service and repair heater.
other gases.
17. Operating heater above elevations of 4,500 feet could cause
pilot outage.
2. Do not place propane/LP supply tank(s) inside any structure.
Locate propane/LP supply tank(s) outdoors.
18. For propane/LP units, do not use propane/LP tank of less than
100 lb. capacity.
3. If you smell gas
• shut off gas supply
• do not try to light any appliance
• do not touch any electrical switch; do not use any phone in
your building
19. Provide adequate clearances around air openings.
20. Screen must be completely closed before using heater. Never
run heater with screen open.
• immediately call your gas supplier from a neighbor’s phone.
Follow the gas supplier’s instructions
• if you cannot reach your gas supplier, call the fire department
PRODUCT IDENTIFICATION
Stove Body
4. This heater shall not be installed in a bedroom or bathroom.
5. Do not place stove directly on carpeting, vinyl tile, or any
combustible material other than wood. The stove must set on
a metal or wood panel extending the full width and depth of
the appliance.
Screen
6. Do not use this stove as a wood burning fireplace. Use only
model SL30NT/SL30PT vent-free gas log heater.
One Piece Log
Set Inside Stove
Cavity
7. Do not add extra logs or ornaments such as pine cones, vermicu-
lite, or rock wool. Using these added items can cause sooting.
8. This log heater is designed to be smokeless. If logs ever appear
to smoke, turn off heater and call a qualified service person.
Note: During initial operation, slight smoking could occur due
to log curing and heater burning manufacturing residues.
9. To prevent the creation of soot, follow the instructions in Clean-
ing and Maintenance, page 13.
10. Before using furniture polish, wax, carpet cleaners, or similar
products, turn heater off. If heated, the vapors from these prod-
ucts may create a white powder residue within burner box or
on adjacent walls or furniture.
Piezo Ignitor
Stove Door (Shown in
Control Knob
the open position)
11. This heater needs fresh, outside air ventilation to run properly.
This heater has an Oxygen Depletion Sensing (ODS) safety
shutoff system. The ODS shuts down the heater if not enough
fresh air is available. See Air for Combustion and Ventilation,
pages 4 through 6. If heater keeps shutting off, see Trouble-
shooting, pages 14 through 16.
Figure 1 - Typical Stove Cabinet Model with Comfort Glow Gas
Log Heater
12. Do not run heater
• where flammable liquids or vapors are used or stored
• when under dusty conditions
13. Do not use this stove to cook food or burn paper or other objects.
14. Do not use heater if any part has been exposed to or under
water. Immediately call a qualified service technician to inspect
the room heater and to replace any part of the control system
and any gas control which has been under water.
15. Do not operate heater if any log is broken. Do not operate
heater if a log is chipped (dime-sized or larger).
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LOCAL CODES
PRODUCT FEATURES
AIR FOR COMBUSTION AND VENTILATION
Providing Adequate Ventilation
4
LOCAL CODES
Install and use heater with care. Follow all local codes. In the absence
of local codes, use the latest edition of The National Fuel Gas Code
ANSI Z223.1/NFPA 54*.
PROVIDING ADEQUATE VENTILATION
The following are excerpts from National Fuel Gas Code,
ANSI Z223.1/NFPA 54, Section 5.3, Air for Combustion and
Ventilation.
*Available from:
American National Standards Institute, Inc.
1430 Broadway
All spaces in homes fall into one of the three following ventilation
classifications:
New York, NY 10018
1. Unusually Tight Construction
2. Unconfined Space
National Fire Protection Association, Inc.
Batterymarch Park
3. Confined Space
Quincy, MA 02269
The information on pages 4 through 6 will help you classify your
space and provide adequate ventilation.
PRODUCT FEATURES
OPERATION
This heater is clean burning. It requires no outside venting. There is no
heat loss out a vent or up a chimney. Heat is generated by realistic,
dancing yellow flames. This heater is designed for vent-free operation.
Stateandlocalcodesinsomeareasprohibittheuseofvent-freeheaters.
Unusually Tight Construction
The air that leaks around doors and windows may provide enough
fresh air for combustion and ventilation. However, in buildings of
unusually tight construction, you must provide additional fresh air.
Unusually tight construction is defined as construction
where:
SAFETY PILOT
This heater has a pilot with an Oxygen Depletion Sensing (ODS) safety
shutoff system. The ODS/pilot is a required feature for vent-free room
heaters.TheODS/pilotshutsofftheheaterifthereisnotenoughfreshair.
a. walls and ceilings exposed to the outside atmo-
sphere have a continuous water vapor retarder with
a rating of one perm (6 x 10-11 kg per pa-sec-m2) or
less with openings gasketed or sealed and
b. weather stripping has been added on openable win-
dows and doors and
PIEZO IGNITION SYSTEM
This heater has a piezo ignitor. This system requires no matches,
batteries, or other sources to light heater.
c. caulking or sealants are applied to areas such as
joints around window and door frames, between sole
plates and floors, between wall-ceiling joints, be-
tween wall panels, at penetrations for plumbing, elec-
trical, and gas lines, and at other openings.
AIR FOR COMBUSTION AND
VENTILATION
If your home meets all of the three criteria above, you
must provide additional fresh air. See Ventilation Air
From Outdoors, page 6.
WARNING: This heater shall not be installed in a
confinedspaceorunusuallytightconstructionunless
provisionsareprovidedforadequatecombustionand
ventilation air. Read the following instructions to in-
sure proper fresh air for this and other fuel-burning
appliances in your home.
If your home does not meet all of the three criteria above,
proceed to Determining Fresh-Air Flow For Heater Loca-
tion, page 5.
Confined and Unconfined Space
Today’s homes are built more energy efficient than ever. New materi-
als, increased insulation, and new construction methods help reduce
heat loss in homes. Home owners weather strip and caulk around
windows and doors to keep the cold air out and the warm air in. During
heating months, home owners want their homes as airtight as possible.
The National Fuel Gas Code ANSI Z223.1/NFPA 54 defines a
confined space as a space whose volume is less than 50 cubic feet
per 1,000 Btu per hour (4.8 m3 per kw) of the aggregate input rating
of all appliances installed in that space and an unconfined space as
aspacewhosevolumeisnotlessthan50cubicfeetper1,000Btuper
hour (4.8 m3 per kw) of the aggregate input rating of all appliances
installed in that space. Rooms communicating directly with the
space in which the appliances are installed*, through openings not
furnished with doors, are considered a part of the unconfined space.
While it is good to make your home energy efficient, your home
needs to breathe. Fresh air must enter your home. All fuel-burning
appliances need fresh air for proper combustion and ventilation.
Exhaustfans,fireplaces,clothesdryers,andfuelburningappliances
drawairfromthehousetooperate.Youmustprovideadequatefresh
air for these appliances. This will insure proper venting of vented
fuel-burning appliances.
* Adjoining rooms are communicating only if there are doorless
passageways or ventilation grills between them.
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AIR FOR COMBUSTION AND VENTILATION
Determining Fresh-Air Flow for Heater Location
Ventilation Air
5
AIR FOR COMBUSTION AND
VENTILATION
Continued
DETERMINING FRESH-AIR FLOW FOR
HEATER LOCATION
A. Rework worksheet, adding the space of an adjoining room. If the
extra space provides an unconfined space, remove door to adjoining
room or add ventilation grills between rooms. See Ventilation Air
From Inside Building, page 6.
Determining if You Have a Confined or
Unconfined Space
B. Vent room directly to the outdoors. See Ventilation Air From Out-
doors, page 6.
Use this work sheet to determine if you have a confined or uncon-
fined space.
C. Install a lower Btu/Hr heater, if lower Btu/Hr size makes room unconfined.
Space: Includes the room in which you will install heater plus any
adjoining rooms with doorless passageways or ventilation grills
between the rooms.
If the actual Btu/Hr used is less than the maximum Btu/Hr the space can support,
thespaceisanunconfinedspace.Youwillneednoadditionalfreshairventilation.
1. Determine the volume of the space (length x width x height).
Length x Width x Height = cu. ft. (volume of space)
WARNING: If the area in which the heater may be
operated is smaller than that defined as an uncon-
fined space or if the building is of unusually tight
construction,provideadequatecombustionandven-
tilation air by one of the methods described in the
National Fuel Gas Code, ANSI Z223.1/NFPA 54, Sec-
tion 5.3 or applicable local codes.
Example: Space size 20 ft. (length) x 16 ft. (width) x 8 ft. (ceiling
height) = 2560 cu. ft. (volume of space)
If additional ventilation to adjoining room is supplied with grills or open-
ings, add the volume of these rooms to the total volume of the space.
2. Multiply the space volume by 20 to determine the maximum Btu/Hr
the space can support.
VENTILATION AIR
(volume of space) x 20 = (maximum Btu/Hr the space can support)
Ventilation Air From Inside Building
Example: 2560 cu. ft. (volume of space) x 20 = 51,200 (maximum
Btu/Hr the space can support)
This fresh air would come from an adjoining unconfined space.
When ventilating to an adjoining unconfined space, you must
provide two permanent openings: one within 12" of the ceiling and
one within 12" of the floor on the wall connecting the two spaces
(see options 1 and 2, Figure 2). You can also remove door into
adjoining room (see option 3, Figure 2). Follow the National Fuel
Gas Code, ANSI Z223.1/NFPA 54, Section 5.3, Air for Combustion
and Ventilation for required size of ventilation grills or ducts.
3. Add the Btu/Hr of all fuel burning appliances in the space.
Vent-free heater
Gas water heater*
Gas furnace
______________ Btu/Hr
______________ Btu/Hr
______________ Btu/Hr
______________ Btu/Hr
______________ Btu/Hr
Vented gas heater
Gas fireplace logs
Other gas appliances* + _____________ Btu/Hr
Total = _____________ Btu/Hr
12"
* Do not include direct-vent gas appliances. Direct-vent draws com-
bustion air from the outdoors and vents to the outdoors.
Ventilation
Ventilation Grills
Into Adjoining Room,
Option 2
Grills
Into Adjoining
Room,
Example:
Or
40,000
Gas water heater
Vent-free heater
Total
_____________ Btu/Hr
Remove
Door into
Adjoining
Room,
Option
3
Option 1
30,000
+ _____________ Btu/Hr
70,000
= _____________ Btu/Hr
4. Compare the maximum Btu/Hr the space can support with the actual
amount of Btu/Hr used.
__________________ Btu/Hr (maximum the space can support)
__________________ Btu/Hr (actual amount of Btu/Hr used)
Example: 51,200 Btu/Hr (maximum the space can support)
70,000 Btu/Hr (actual amount of Btu/Hr used)
12"
The space in the above example is a confined space because the actual Btu/
Hr used is more than the maximum Btu/Hr the space can support. You must
provide additional fresh air. Your options are as follows:
Figure 2 - Ventilation Air from Inside Building
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AIR FOR COMBUSTION AND VENTILATION
Ventilation Air (Cont.)
UNPACKING
6
INSTALLATION
AIR FOR COMBUSTION AND
VENTILATION
Continued
Ventilation Air From Outdoors
STOVE TOP
Provide extra fresh air by using ventilation grills or ducts. You must
provide two permanent openings: one within 12" of the ceiling and
one within 12" of the floor. Connect these items directly to the
outdoors or spaces open to the outdoors. These spaces include attics
and crawl spaces. Follow the National Fuel Gas Code, ANSI
Z223.1/NFPA 54, Section 5.3, Air for Combustion and Ventilation
for required size of ventilation grills or ducts.
Top of
Wood
Frame
Enclosure
Back of Wood
Frame Enclosure
IMPORTANT: Do not provide openings for inlet or outlet air
into attic if attic has a thermostat-controlled power vent. Heated
air entering the attic will activate the power vent.
Ventilated
Outlet
Attic
Air
Back
Back
Panel
Screws
Panel
Screws
Outlet
Air
To Attic
To
Crawl
Space
STOVE BACK
Inlet
Air
Figure 4 - Unpacking Stove from Wooden Shipping Enclosure
Ventilated
Inlet Air
Crawl Space
INSTALLATION
Figure 3 - Ventilation Air from Outdoors
NOTICE: This heater is intended for use as supple-
mental heat. Use this heater along with your primary
heating system. Do not install this heater as your
primary heat source. If you have a central heating
system, you may run system’s circulating blower
while using heater. This will help circulate the heat
throughoutthehouse. Intheeventofapoweroutage,
you can use this heater as your primary heat source.
UNPACKING
1. Lift off corrugated box enclosing stove body crating.
2. Remove screws fastening back and top of wood frame enclo-
sure. Two or more people must carefully lift stove up and out
of wooden crate.
3. Remove plastic bag from stove body.
WARNING: A qualified service person must in-
stall heater. Follow all local codes.
4. Remove back panel from stove (see Figure 4). Use an adjust-
able wrench or a 10 mm socket. Remove four (4) bolts and
washers. Keep bolts and washers to reattach back panel later.
5. Remove bubble-wrapped log set, rod and screen from stove.
Remove all protective packaging applied for shipment.
6. Check all items for any shipping damage. If damaged, promptly
inform dealer where you bought heater. Some fiber flakes may
fall from logs. This is acceptable.
7. Place freestanding stove near desired location in room.
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INSTALLATION
Check Gas Type
Clearances to Combustibles
7
INSTALLATION
Continued
WARNING: Never install the heater
• in a bedroom or bathroom
Ceiling
• in a recreational vehicle
• where curtains, furniture, clothing, or other flam-
mable objects are less than 42 inches from the
front, top, or sides of the heater
• in high traffic areas
Front View
48"
Minimum
12"
Minimum
12"
Minimum
Side Wall
Side Wall
• in windy or drafty areas
CAUTION: This heater creates warm air currents.
These currents move heat to wall surfaces next to
heater. Installing heater next to vinyl or cloth wall
coveringsoroperatingheaterwhereimpurities(such
as, but not limited to, tobacco smoke, aromatic
candles, cleaning fluids, oil or kerosene lamps, etc.)
in the air exist, may discolor walls or cause odors.
Back Wall
6
"
Minimum
IMPORTANT: Vent-free heaters add moisture to the air. Although
this is beneficial, installing heater in rooms without enough venti-
lation air may cause mildew to form from too much moisture. See
Air for Combustion and Ventilation, pages 4 through 6.
12
"
12
"
Minimum
Minimum
Side Wall
Side Wall
Front of
Stove Unit
CHECK GAS TYPE
Use the correct gas type (natural or propane/LP) for your unit. If your
stoveheatergastypeisdifferentfromyourhousegastype,donotinstall
heater. Call dealer where you bought heater for proper type heater.
Corner
Wall
Top View
6
"
Minimum
CLEARANCES TO COMBUSTIBLES
(Vent-Free Operation Only)
6
"
Wall
Minimum
WARNING: Maintain the minimum clearances. If
you can, provide greater clearances from floor, ceil-
ing, and adjoining side and back walls.
Front of
Stove Unit
Carefully follow the instructions below. This stove is a freestanding
unit designed to set directly on the floor. DO NOT place stove
directly on carpeting, vinyl tile or any combustible material other
than wood. The stove must be set on a metal or wood panel
extending the full width and depth of the stove for these floor
coverings. IMPORTANT: You must maintain minimum wall and
ceiling clearances during installation. The minimum clearances are
shown in Figure 5. Measure from outermost point of stove top.
Ceiling
Side View
48"
Minimum
Back Wall
6"
Minimum
Minimum Wall and Ceiling Clearances (see Figure 5)
A. Clearances from outermost point of stove top to any combus-
tible side wall should not be less than 12 inches.
Front of
Stove Unit
B. Clearances from outermost point of stove top to any combus-
tible back wall should not be less than 6 inches (includes cor-
ner installations).
Floor
Figure 5 - Minimum Clearance to Walls and Ceiling (Stove May
Vary Depending on Model)
C. Clearances from the stove top to the ceiling should not be less
than 48 inches.
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INSTALLATION
Connecting To Gas Supply
8
INSTALLATION
Continued
CONNECTING TO GAS SUPPLY
CAUTION: For propane/LP units, use only new,
black iron or steel pipe. Internally-tinned copper tub-
ing may be used in certain areas. Check your local
codes. Use pipe of 1/2" diameter or greater to allow
propergasvolumetoheater.Ifpipeistoosmall,undue
loss of volume will occur.
WARNING: This appliance requires a 1/2" NPT
(National Pipe Thread) inlet connection to the pres-
sure regulator.
WARNING: A qualified service person must con-
nect heater to gas supply. Follow all local codes.
Installation must include an equipment shutoff valve, union, and
plugged1/8"NPTtap.LocateNPTtapwithinreachfortestgaugehook
up. NPT tap must be upstream from heater (see Figure 8, page 9).
CAUTION: Never connect propane/LP heater di-
rectlytothepropane/LPsupply.Thisheaterrequiresan
external regulator (not supplied). Install the external
regulator between the heater and propane/LP supply.
IMPORTANT: Install equipment shutoff valve in an accessible
location. The equipment shutoff valve is for turning on or shutting
off the gas to the appliance.
Checkyourbuildingcodesforanyspecialrequirementsforlocating
equipment shutoff valve to fireplaces.
WARNING: Never connect natural gas heater to
private (non-utility) gas wells. This gas is commonly
known as wellhead gas.
Apply pipe joint sealant lightly to male NPT threads. This will
prevent excess sealant from going into pipe. Excess sealant in pipe
could result in clogged heater valves.
Installation Items Needed
Side View
Back View
Before installing heater, make sure you have the items listed below.
• external regulator [propane/LP only] (supplied by installer)
• piping to stove location (check local codes)
• sealant (resistant to propane/LP gas)
• equipment shutoff valve *
Back
Stove
Panel
Front
of
Stove
Product
Identification
Label
Unit
• test gauge connection *
• sediment trap
• tee joint
• pipe wrench
Gas Inlet
Connection
Access
Gas Log Heater
Figure 6 - Gas Regulator Location and Gas Line Access Into
Stove Cabinet
* A CSA design-certified equipment shutoff valve with 1/8" NPT
tap is an acceptable alternative to test gauge connection. Purchase
the optional CSA design-certified equipment shutoff valve from
your dealer. See Accessories, page 17.
Propane/LP
External Regulator
The gas inlet connection for the stove heater is located on the lower
right-hand side of the stove when viewed from the front of the unit.
Thegasconnectioncanbemadeeitherthroughthebottomrightside
or through the lower back opening as illustrated in Figure 6. Make
sure gas log heater is secured to the stove cavity assembly.
Supply Tank
For propane/LP units, the installermustsupplyanexternalregulator.
The external regulator will reduce incoming gas pressure. You must
reduce incoming gas pressure to between 11 and 14 inches of water.
If you do not reduce incoming gas pressure, heater regulator damage
could occur. Install external regulator with the vent pointing down as
shown in Figure 7. Pointing the vent down protects it from freezing
rain or sleet.
Vent Pointing
Down
Figure 7 - External Regulator For Propane/LP Gas With Vent
Pointing Down
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INSTALLATION
Connecting to Gas Supply (Cont.)
Checking Gas Connections
9
INSTALLATION
Continued
WARNING: Use pipe joint sealant that is resistant
to liquid petroleum (LP) gas.
CAUTION: Make sure external regulator has been
installed between propane/LP supply and propane/
LP heater. See guidelines under Connecting to Gas
Supply, page 8.
We recommend that you install a sediment trap in supply line as
shown in Figure 8. Locate sediment trap where it is within reach for
cleaning. Install in piping system between fuel supply and heater.
Locate sediment trap where trapped matter is not likely to freeze. A
sediment trap traps moisture and contaminants. This keeps them
from going into heater controls. If sediment trap is not installed or
is installed wrong, heater may not run properly.
Pressure Testing Gas Supply Piping System
Test Pressures In Excess Of 1/2 PSIG (3.5 kPa)
1. Disconnect appliance with its appliance main gas valve (control
valve) and equipment shutoff valve from gas supply piping sys-
tem. Pressures in excess of 1/2 psig will damage heater regulator.
CAUTION: Avoid damage to regulator. Hold gas
regulator with wrench when connecting it to gas
piping and/or fittings.
2. Cap open end of gas pipe where equipment shutoff valve was
connected.
3. Pressurize supply piping system by either opening propane/
LP supply tank valve for propane/LP gas or opening main gas
valve located on or near gas meter for natural gas, or using
compressed air.
CSA Design-Certified
Equipment Shutoff Valve
With 1/8" NPT Tap*
From External
Regulator (11"
4. Check all joints of gas supply piping system.Apply noncorrosive
leak detection fluid to gas joints. Bubbles forming show a leak.
W.C.** to 14"
W.C. Pressure)
Approved Flexible
Gas Hose (if allowed
by local codes)
5. Correct all leaks at once.
6. Reconnect heater and equipment shutoff valve to gas supply.
Check reconnected fittings for leaks.
Test Pressures Equal To or Less Than 1/2 PSIG (3.5 kPa)
1. Close equipment shutoff valve (see Figure 9).
Gas
Regulator
(Propane/LP)
3" Minimum
Cap
2. Pressurize supply piping system by either opening propane/
LP supply tank valve for propane/LP gas or opening main gas
valve located on or near gas meter for natural gas, or using
compressed air.
Tee
Joint
Pipe
Nipple
Sediment Trap
Figure 8 - Gas Connection
3. Check all joints from gas meter for natural or propane/LP sup-
ply to equipment shutoff valve (see Figure 10 or 11, page 10).
Apply noncorrosive leak detection fluid to gas joints. Bubbles
forming show a leak.
* Purchase the optional CSA design-certified equipment shutoff
valve from your dealer. See Accessories, page 17.
**Minimum inlet pressure for purpose of input adjustment.
4. Correct all leaks at once.
Open
CHECKING GAS CONNECTIONS
Equipment
Shutoff
Valve
WARNING: Test all gas piping and connections,
internal and external to unit, for leaks after installing
or servicing. Correct all leaks at once.
O
Closed
Figure 9 - Equipment Shutoff Valve
WARNING: Never use an open flame to check for
a leak. Apply a noncorrosive leak detection fluid to all
joints. Bubbles forming show a leak. Correct all leaks
at once.
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INSTALLATION
Checking Gas Connections (Cont.)
Installing Rod and Screen
10
INSTALLATION
Continued
Pressure Testing Heater Gas Connections
INSTALLING ROD AND SCREEN
1. Open equipment shutoff valve (see Figure 9, page 9).
1. Insert rod through small rings located at top of screen (see
Figure 12).
2. Open main gas valve located on or near gas meter for natural
gas or open propane.LP supply tank valve.
2. From back of stove, insert rod into hole located inside right
front of stove as shown in Figure 13.
3. Make sure control knob of heater is in the OFF position.
3. Slip left side of rod down into slot on inside left front of stove
(see Figure 13).
4. Check all joints from equipment shutoff valve to control valve
(see Figure 10 or 11). Apply noncorrosive leak detection fluid
to gas joints. Bubbles forming show a leak.
Rod
5. Correct all leaks at once.
6. Light heater (see Operating Heater, page 11). Check all other
internal joints for leaks.
7. Turn off heater (see To Turn Off Gas to Appliance, page 11).
Rings
Equipment
Shutoff Valve
Propane/LP
Supply Tank
Figure 12 - Assembling Rod and Screen
Rod with Screen
Assembled
Control Valve Location
Hole on Inside Right
Slot on Inside Left
Front of Stove
Front of Stove
Figure 10 - Checking Gas Joints on Propane/LP Gas Unit
Equipment
Shutoff Valve
Gas Meter
Figure 13 - Installing Screen Into Stove (View From Back of
Stove)
Control Valve Location
Figure 11 - Checking Gas Joints on Natural Gas Unit
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INSTALLATION
Installing Log Set
OPERATING HEATER
11
For Your Safety Read Before Lighting
Lighting Instructions
INSTALLATION
OPERATING HEATER
Continued
FOR YOUR SAFETY
INSTALLING LOG SET
READ BEFORE LIGHTING
1. Set one-piece log on heater base as shown in Figure 12. Make
sure middle section at bottom of log is seated into "U" shaped
cutout in center of heater base. Log will fit securely on base.
IMPORTANT: Make sure log does not cover any burner ports
and does not touch the stove cavity (see Figure 14).
WARNING: If you do not follow these instructions
exactly, a fire or explosion may result causing prop-
erty damage, personal injury or loss of life.
2. Fasten back panel to stove with four (4) bolts and washers re-
moved in step 4 of Unpacking, page 6. Make sure product iden-
tification label is located on the outside lower left-hand corner.
A. This appliance has a pilot which must be lighted by hand.
When lighting the pilot, follow these instructions exactly.
B. BEFORE LIGHTING smell all around the appliance area
for gas. Be sure to smell next to the floor because some gas
is heavier than air and will settle on the floor.
3. Place freestanding stove in desired position being careful not
to damage gas connections. Be sure to maintain clearances to
combustibles and wall clearances as outlined on page 7.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do not use any phone in
your building.
• Immediately call your gas supplier from a neighbor’s
phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire de-
partment.
One-Piece
Log Set
Middle Section
at Bottom of
Log Set
C. Use only your hand to push in or turn the gas control knob.
Never use tools. If the knob will not push in or turn by
hand, don’t try to repair it, call a qualified service techni-
cian or gas supplier. Force or attempted repair may result
in a fire or explosion.
Burner
D. Do not use this appliance if any part has been under water.
Immediately call a qualified service technician to inspect the
appliance and to replace any part of the control system and
any gas control which has been under water.
"U" Shaped
Cutout in
Chassis
Heater
Base
LO
H I
LIGHTING
INSTRUCTIONS
Figure 14 - Installing One-Piece Stove Log Set
Burner Porting Areas (double
slotted rectangular openings
One-Piece
Log Set
NOTICE:Duringinitialoperationofnewheater,burning
logs will give off a paper-burning smell. Orange flame
will also be present. Open a window to vent smell. This
will only last a few hours.
1. STOP! Read the safety information, abovc.
Safety Pilot
Location
2. Make sure equipment shutoff valve is fully open.
3. Turn control knob clockwise
to the OFF position.
Clockwise
4. Wait five (5) minutes to clear out any gas. Then smell for
gas, including near the floor. If you smell gas, STOP! Fol-
low “B” in the safety information, above. If you don’t smell
gas, go to the next step.
Figure 15 - Top View of One-Piece Log Set on Gas Log Heater
5. Turn control knob counterclockwise
to the PI-
C-clockwise
LOT position. Press in control knob for five (5) seconds
(see Figure 16, page 12).
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OPERATING HEATER
Lighting Instructions (Cont.)
To Turn Off Gas To Appliance
Thermostat Control Operation
Manual Lighting Procedure
INSPECTING BURNERS
12
OPERATING HEATER
Continued
Note: You may be running this heater for the first time
after hooking up to gas supply. If so, the control knob may
need to be pressed in for 30 seconds or more. This will al-
low air to bleed from the gas system.
THERMOSTAT CONTROL
OPERATION
The thermostat control knob can be set to any comfort level
between HI and LO. The thermostat will gradually modulate
the heat output and flame height from higher to lower settings,
or pilot, in order to maintain the comfort level you select. The
idealcomfortsettingwillvarybyhouseholddependinguponthe
amount of space to be heated, the output of the central heating
system, etc.
6. With control knob pressed in, press and release ignitor but-
ton. This will light pilot. The pilot is attached to the front
burner. If needed, keep pressing ignitor button until pilot lights.
Note: If pilot does not stay lit, contact a qualified service
person or gas supplier for repairs. Until repairs are made,
light pilot with match. To light pilot with match, see Manual
Lighting Procedure, column 2.
Note: Selecting the HI setting with the control knob will cause the
burnertoremainfullyon, withoutmodulatingdowninmostcases.
7. Keep control knob pressed in for 30 seconds after lighting
pilot. After 30 seconds, release control knob.
• If control knob does not pop out when released, contact a
qualified service person or gas supplier for repairs.
MANUAL LIGHTING
PROCEDURE
1. Follow steps 1 through 5 under Lighting Instructions, page 11.
2. Depress control knob and light pilot with match.
Note: If pilot goes out, repeat steps 3 through 7. This heater
has a safety interlock system. Wait one (1) minute for sys-
tem to reset before lighting pilot again.
C-clockwise
8. Turn control knob counterclockwise
to desired heat-
3. Keep control knob pressed in for 30 seconds after lighting
pilot. After 30 seconds, release control knob. Now follow
step 8 in Lighting Instructions, column 1.
ing level. The burners should light. Set control knob to any
heat level between HI and LO.
CAUTION: Do not try to adjust heating levels by
using the equipment shutoff valve.
INSPECTING BURNERS
Check pilot flame pattern and burner flame patterns often.
PILOT FLAME PATTERN
Figure 18 shows a correct pilot flame pattern. Figure 19 shows an
incorrect pilot flame pattern. The incorrect pilot flame is not touching
thethermocouple.Thiswillcausethethermocoupletocool.Whenthe
thermocouple cools, the heater will shut down.
Ignitor Button
Control Knob
Figure 16 - Control Knob and Ignitor Button Location
Pilot Burner
If pilot flame pattern is incorrect, as shown in Figure 19
• turn heater off (see To Turn Off Gas to Appliance, column 1)
• see Troubleshooting, pages 14 through 16
Thermocouple
Note: The pilot flame on natural gas units will have a slight curve,
but flame should be blue and have no yellow or orange color.
Pilot Burner
Thermocouple
Pilot Burner
Thermocouple
Figure 17 - Pilot
TO TURN OFF GAS
TO APPLIANCE
Shutting Off Heater
Turn control knob clockwise
to the OFF position.
Clockwise
Figure19-IncorrectPilotFlame
Pattern (Propane/LP Shown)
Figure18-CorrectPilotFlame
Pattern (Propane/LP Shown)
Shutting Off Burners Only (pilot stays lit)
Turn control knob clockwise
to the PILOT position.
Clockwise
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INSPECTING BURNERS
13
CLEANING AND MAINTENANCE
Cleaning Burner Injector Holder and Pilot Air Inlet Hole
Logs
INSPECTING BURNERS
Continued
4. Check the injector holder located at the end of the burner tube
again. Remove any large particles of dust, dirt, lint, or pet hair
with a soft cloth or vacuum cleaner nozzle.
MAIN BURNER
Periodicallyinspectallburnerflameholeswiththeheaterrunning.All
slotted burner flame holes should be open with yellow flame present.
All round burner flame holes should be open with a small blue flame
present. Some burner flame holes may become blocked by debris or
rust, with no flame present. If so, turn off heater and let cool. Remove
blockage. Blocked burner flame holes will create soot.
5. Blow air into the primary air holes on the injector holder.
6. In case any large clumps of dust have now been pushed into
the burner repeat steps 3 and 4.
Clean the pilot assembly also. A yellow tip on the pilot flame
indicates dust and dirt in the pilot assembly. There is a small pilot
air inlet hole about two inches from where the pilot flame comes out
of the pilot assembly (see Figure 21). With the unit off, lightly blow
airthroughtheairinlethole.Youmayblowthroughadrinkingstraw
if compressed air is not available.
CLEANING AND
MAINTENANCE
WARNING: Turn off heater and let cool before
cleaning.
Injector Holder
(May Be Brass
Burner Tube
or Aluminum
Depending on
Model)
CAUTION: You must keep control areas, burner,
and circulating air passageways of heater clean. In-
spect these areas of heater before each use. Have
heater inspected yearly by a qualified service person.
Heatermayneedmorefrequentcleaningduetoexces-
sivelintfromcarpeting,pethair,beddingmaterial,etc.
Primary Air Inlet Holes
(Shape of Holes May
Vary by Model)
Figure 20 - Injector Holder On Outlet Burner Tube
WARNING: Failure to keep the primary air
opening(s) of the burner(s) clear may result in soot-
ing and property damage.
Ports/Slots
Burner Tube
CLEANING BURNER INJECTOR HOLDER
AND PILOT AIR INLET HOLE
Pilot Assembly
The primary air inlet holes allow the proper amount of air to mix with
the gas. This provides a clean burning flame. Keep these holes clear
of dust, dirt, lint and pet hair. Clean these air inlet holes prior to each
heating season. Blocked air holes will create soot. We recommend
that you clean the unit every three months during operation and have
heater inspected yearly by a qualified service person.
Pilot Air
Inlet Hole
We also recommend that you keep the burner tube and pilot assembly
clean and free of dust and dirt. To clean these parts we recommend using
compressed air no greater than 30 PSI. Your local computer store,
hardware store, or home center may carry compressed air in a can. You
can use a vacuum cleaner in the blow position. If using compressed air in
acan,pleasefollowthedirectionsonthecan.Ifyoudon'tfollowdirections
on the can, you could damage the pilot assembly. Note: Removing the
rear panel and top grates of your stove will make cleaning easier.
Figure 21 - Pilot Inlet Air Hole
1. Shut off the unit, including the pilot. Allow the unit to cool for
at least thirty minutes.
LOGS
• If you remove logs for cleaning, refer to Installing Lot Set, page
2. Inspect burner, pilot, and primary air inlet holes on injector
holder for dust and dirt (see Figure 20).
11, to properly replace logs.
• Replace log(s) if broken or chipped (dime-sized or larger).
3. Blow air through the ports/slots and holes in the burner.
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TROUBLESHOOTING
14
TROUBLESHOOTING
Note: For additional help, visit DESA
HeatingProducts’TechnicalServiceweb
WARNING: Turn off heater
andletcoolbeforeservicing.Only
aqualifiedservicepersonshould
service and repair heater.
CAUTION: Never use a wire,
needle, or similar object to clean
ODS/pilot.ThiscandamageODS/
pilot unit.
Note:Alltroubleshootingitemsarelistedin
order of operation.
OBSERVED PROBLEM
POSSIBLE CAUSE
REMEDY
When ignitor button is pressed, there is no
spark at ODS/pilot
1. Ignitor electrode not connected to igni- 1. Reconnect ignitor cable
tor cable
2. Ignitor cable pinched or wet
2. Free ignitor cable if pinched by any
metal or tubing. Keep ignitor cable dry
3. Replace ignitor cable
3. Broken ignitor cable
4. Bad piezo ignitor
4. Replace piezo ignitor
5. Ignitor electrode broken
6. Ignitor electrode positioned wrong
5. Replace pilot assembly
6. Replace pilot assembly
When ignitor button is pressed, there is
spark at ODS/pilot but no ignition
1. Gas supply turned off or equipment 1. Turn on gas supply or open equipment
shutoff valve closed
shutoff valve
2. Control knob not in PILOT position
2. Turn control knob to PILOT position
3. Control knob not pressed in while in 3. Press in control knob while in PILOT
PILOT position
position
4. Air in gas lines when installed
4. Continue holding down control knob.
Repeat igniting operation until air is re-
moved
5. ODS/pilot is clogged
5. Clean ODS/pilot (see Cleaning and
Maintenance, page 13) or replace ODS/
pilot assembly
6. Gas regulator setting is not correct
6. Replace gas control
7. Depleted gas supply (propane/LP only) 7. Contact local propane/LP gas company
ODS/pilot lights but flame goes out when
control knob is released
1. Control knob not fully pressed in 1. Press in control knob fully
2. Control knob not pressed in long enough 2. After ODS/pilot lights, keep control
knob pressed in 30 seconds
3. Equipment shutoff valve not fully open 3. Fully open equipment shutoff valve
4. Pilot flame not touching thermocouple, 4. A) Contact local natural or propane/LP
which allows thermocouple to cool,
causing pilot flame to go out. This prob-
lem could be caused by one or both of
the following:
gas company
B) Clean ODS/pilot (see Cleaning and
Maintenance, page 13) or replace ODS/
pilot assembly
A) Low gas pressure
B) Dirty or partially clogged ODS/pilot
5. Thermocouple connection loose at con- 5. Hand tighten until snug, then tighten
trol valve
1/4 turn more
6. Thermocouple damaged
7. Control valve damaged
6. Replace pilot assembly
7. Replace control valve
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TROUBLESHOOTING
15
TROUBLESHOOTING
Continued
OBSERVED PROBLEM
POSSIBLE CAUSE
REMEDY
Burner does not light after ODS/pilot is lit
1. Burner orifice clogged
1. Clean burner (see Cleaning and Main-
tenance, page 13) or replace burner
orifice
2. Inlet gas pressure is too low
2. Contact local natural or propane/LP gas
company
Delayed ignition burner
1. Manifold pressure is too low
2. Burner orifice clogged
1. Contact local natural or propane/LP gas
company
2. Clean burner (see Cleaning and Main-
tenance, page 13) or replace burner
orifice
Burner backfiring during combustion
1. Burner orifice is clogged or damaged
1. Clean burner (see Cleaning and Mainte-
nance, page 13) or replace burner orifice
2. Replace damaged burner
2. Damaged burner
3. Gas regulator defective
3. Replace gas control
Slight smoke or odor during initial operation 1. Not enough air
1. Check burner for dirt and debris. If
found, clean burner (see Cleaning and
Maintenance, page 13)
2. Gas regulator defective
2. Replace gas control
3. Residues from manufacturing processes 3. Problem will stop after a few hours of
and logs curing
operation
Moisture/condensationnoticedonwindows 1. Not enough combustion/ventilation air
1. Refer to Air for Combustion and Venti-
lation requirements (page 4)
Heater produces a whistling noise when 1. Turning control knob to HI position 1. Turn control knob to LO position and
burner is lit
when burner is cold
2. Air in gas line
let warm up for a minute
2. Operate burner until air is removed from
line. Have gas line checked by local
natural or propane/LP gas company
3. Observe minimum installation clear-
ances (see page 7)
3. Air passageways on heater blocked
4. Dirty or partially clogged burner orifice 4. Clean burner (see Cleaning and Main-
tenance, page 13) or replace burner
orifice
Dark residue on logs or inside of fireplace
1. Improper log placement
1. Properly locate logs (see Installing Log
Set, page 11)
2. Drafts or other air currents affecting 2. Eliminate source of drafts around heater
flame pattern
3. Air holes at burner inlet blocked
3. Clean out air holes at burner inlet. Peri-
odically repeat as needed
4. Burner flame holes blocked
4. Remove blockage
Whitepowderresidueformingwithinburner 1. When heated, vapors from furniture pol- 1. Turn heater off when using furniture
box or on adjacent walls or furniture
ish, wax, carpet cleaners, etc. may turn
into white powder residue
polish, wax, carpet cleaners, or similar
products
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TROUBLESHOOTING
16
TROUBLESHOOTING
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in
your building.
• Immediately call your gas supplier from a neighbor’s phone.
Follow the gas supplier’s instructions.
• Ifyoucannotreachyourgassupplier,callthefiredepartment.
IMPORTANT: Operating heater where impurities in air exist may create odors.
Cleaningsupplies,paint,paintremover,cigarettesmoke,cementsandglues,new
carpet or textiles, etc., create fumes. These fumes may mix with combustion air
and create odors. These odors will disappear over time.
POSSIBLE CAUSE
OBSERVED PROBLEM
REMEDY
1. Metal expanding while heating or con-
tracting while cooling
Heater produces a clicking/ticking noise
just after burner is lit or shut off
1. This is common with most heaters. If
noise is excessive, contact qualified ser-
vice person
1. Heater burning vapors from paint, hair
spray, glues, cleaners, chemicals, new
carpet, etc. (See IMPORTANT state-
ment above)
Heater produces unwanted odors
1. Open window and ventilate room. Stop
using odor causing products while heater
is running
2. Gas leak. SeeWarning statement at
top of page
2. Locate and correct all leaks (see Check-
ing Gas Connections, pages 9 and 10)
1. Not enough fresh air is available
2. Low line pressure
Heater shuts off in use (ODS operates)
1. Open window and/or door for ventilation
2. Contact local natural or propane/LP gas
company
3. ODS/pilot is partially clogged
3. Clean ODS/pilot (see Cleaning and
Maintenance, page 13)
1. Gas leak. SeeWarning statement at
top of page
2. Control valve defective
Gas odor even when control knob is in OFF
position
1. Locate and correct all leaks (see Check-
ing Gas Connections, pages 9 and 10)
2. Replace control valve
1. Foreign matter between control valve
and burner
Gas odor during combustion
1. Take apart gas tubing and remove for-
eign matter
2. Gas leak. SeeWarning statement at
top of page
2. Locate and correct all leaks (see Check-
ing Gas Connections, pages 9 and 10)
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SPECIFICATIONS
REPLACEMENT PARTS 17
SERVICE HINTS
TECHNICAL SERVICE
ACCESSORIES
SPECIFICATIONS
SERVICE HINTS
CSBPT, CSPBPT, CSPIPT
(Includes SL30PT Burner Chassis)
When Gas Pressure Is Too Low
• pilot will not stay lit
Btu (Variable)
Type Gas
Ignition
Pressure Manifold
Inlet Gas Pressure (in. of water)
Maximum
16,000/30,000
Propane/LP Only
Piezo
• burners will have delayed ignition
• heater will not produce specified heat
• propane/LP gas supply may be low
8" W.C.
You may feel your gas pressure is too low. If so, contact your local
propane/LP gas supplier.
14"
Minimum*
11"
TECHNICAL SERVICE
You may have further questions about installation, operation, or
troubleshooting. If so, contact DESA Heating Products’ Technical
Service Department at 1-866-672-6040. When calling, please have
your model and serial numbers of your heater ready.
Shipping Weight
* For input adjustment
265 lbs.
CSBNT, CSPBNT, CSPINT
(Includes SL30NT Burner Chassis)
Btu (Variable)
Type Gas
Ignition
16,000/30,000
Natural Gas Only
Piezo
You can also visit DESA Heating Products’ technical service web
site at www.desatech.com.
Pressure Manifold
3.5" W.C.
Inlet Gas Pressure (in. of water)
Maximum
Minimum*
Shipping Weight
* For input adjustment
ACCESSORIES
Purchase these heater accessories from your local dealer. If they
can not supply these accessories, call DESA Heating Products at
1-866-672-6040 for referral information. You can also write to the
address listed on the back page of this manual.
10.5"
5"
265 lbs.
REPLACEMENT PARTS
Note: Use only original replacement parts. This will protect your
warranty coverage for parts replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product. If they can’t supply
original replacement part(s), call DESA Heating Products’ Techni-
cal Service Department at 1-866-672-6040.
EQUIPMENT SHUTOFF VALVE - GA5010
For all models. Equipment shutoff valve with 1/8" NPT tap. Fits 1/2"
NPT pipe.
When calling DESA Heating Products, have ready
CLEANING KIT - CCK
(Not Shown)
• your name
• your address
• model and serial numbers of your heater
• how heater was malfunctioning
• type of gas used (propane/LP or natural gas)
• purchase date
For all models. Your vent-free gas appliance requires regular
cleaning and maintenance to prevent performance problems. This
kit gives you the tools and instructions to make it easy to clean all
critical areas of your appliance.
Usually, we will ask you to return the part to the factory.
INFORMATION VIDEO - 108917-01
PARTS NOT UNDER WARRANTY
For all models. A care and maintenance video is available by calling
1-866-672-6040. You may also email your request to
Contact authorized dealers of this product. If they can’t supply original
replacementpart(s), eithercontactyournearestPartsCentral(seepage22)
orcallDESAHeatingProductsat1-866-672-6040forreferralinformation.
When calling DESA Heating Products, have ready
• model number of your heater
• the replacement part number
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ILLUSTRATED PARTS BREAKDOWN
Models SL30PT and SL30NT
18
ILLUSTRATED PARTS
BREAKDOWN
MODELS
SL30PT AND SL30NT
1
17
2
15
9
7
8
10
6
12
5
15
4
18
18
11
13
3
14
16
18
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PARTS LIST
Models SL30PT and SL30NT
19
PARTS LIST
This list contains replaceable parts used in your stove. For replace-
ment parts see Replacement Parts on page 17 of this manual.
KEY
NO.
PART NUMBER
SL30PT
SL30NT
DESCRIPTION
QTY.
1
104026-02
098249-01
**
104026-02
098249-01
Stove Log
1
2
1
1
1
1
1
1
1
1
1
1
2
1
1
1
1
7
2
Nut, M5
3
Painted Base Assembly
Bracket, Regulator
Gas Regulator
Inlet Tube
4
104454-01
098867-10
104425-01
104422-02
099056-19
111124-01
102980-01
101329-22
104472-01
099211-01
102445-01
099387-13
098271-10
104286-01
M11084-38
104454-01
098867-14
104425-01
104424-01
099056-26
111124-01
102980-01
101329-21
104472-01
099211-01
102445-01
099387-13
098271-10
104285-01
M11084-38
5
6
7
Outlet Burner Tube
Burner Orifice Injector
Burner Retainer Spring
Burner
8
9
10
11
12
13
14
15
16
17
18
Control Valve
Bracket
Screw
Piezo Ignitor
Pilot Tube
Ignitor Cable
ODS Pilot
Screw, Hex Head (#8-18 x .38)
PARTS AVAILABLE — NOT SHOWN
100563-01
101054-01
100565-01
101137-04
100563-01
101054-01
100565-01
101137-04
Warning Plate
1
1
1
1
Lighting Instructions Plate
Warning Plate Fastener
Hardware Kit
** Not a field replaceable part.
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ILLUSTRATED PARTS BREAKDOWN
Models CSB Series, CSPB Series, and CSPI Series
20
ILLUSTRATED PARTS
BREAKDOWN
STOVE BODY MODELS
CSB SERIES, CSPB SERIES,
AND CSPI SERIES
1L
9
1C
8-1
8-2
1R
8-3
8-1
8-2
8-3
4
10
5
6
6
6
7-3
6
6
12
7-1
2
7-2
11
3
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PARTS LIST
Models CSB Series, CSPB Series, and CSPI Series
21
PARTS LIST
This list contains replaceable parts used in your stove. For replace-
ment parts see Replacement Parts on page 17 of this manual.
KEY
NO.
PART NUMBER
CSPB Series CSPI Series
(Porcelain Black) (Porcelain Ivory)
CSB Series
(Black)
DESCRIPTION
QTY.
1L
1C
1R
2
3
4
5
6
7
7-1
111698-01
111698-07
111698-04
111698-11
111698-02
111698-08
111698-05
111698-12
111698-03
111698-09
111698-06
111698-13
Top Grate - Left
Top Grate - Center
Top Grate - Right
Bottom Door
1
1
1
1
1
1
1
4
1
111531-01CK 111531-01CK 111531-01CK Stove Dropped Pan (Black Only)
111698-14
111698-17
111698-20
111764-01
*
111698-15
111698-18
111698-21
111764-01
*
111698-16
111698-19
111698-22
111764-01
*
Left Stove Door
Right Stove Door
Stove Leg
Hardware Kit
Door Hinge Step Bolt With Shoulder (1 Per Unit)
With Two M8 Washers
Door Catch Bolt M8 x 1.25 - 55mm Long
With Two M8 Hex Nuts
Leg Attachment Bolt M10 x 1.5 - 40mm Long
Back Panel Bolts M6 x 20mm Long
M6 Washer
1
7-2
*
*
*
1
4
4
4
4
1
1
1
1
7-3
8-1
8-2
8-3
9
10
11
12
*
*
*
111732-01
111733-01
111733-02
111732-01
111733-01
111733-02
111732-01
111733-01
111733-02
M8 Washer
111532-01CK 111532-01CK 111532-01CK Stove Back Panel (Black Only)
111698-23
103297-04
111533-01
111698-23
103297-04
111533-01
111698-23
103297-04
111533-01
Door Knob
Screen
Screen Rod
PARTS AVAILABLE — NOT SHOWN
Touch-up Spray Paint 12 oz Can, Black
104108-08
—
—
1
* Included In Hardware Kit
111487-01A
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PARTS CENTRALS
22
PARTS CENTRALS
These Parts Centrals are privately owned businesses. They have agreed to support our customer’s needs by providing original replacement
parts and accessories.
Washer Equipment Co.
1715 Main Street
Kansas City, MO 64108-2195
KS, MO, AR
816-842-3911
Baltimore Electric
1348 Dixwell Avenue
Hamden, CT 06514-0322
1-800-397-7553
203-248-7553
Parts Department
East Coast Energy Products
707 Broadway
W. Long Branch, NJ 07764-1542
732-870-8809
1-800-755-8809
Portable Heater Parts
342 N. County Rd. 400 East
Valparaiso, IN 46383-9704
All States
219-462-7441
1-888-619-7060
Laporte’s Parts & Service
2444 N. 5th Street
Hartsville, SC 29550-7704
843-332-0191
Parts Department
FBD
1349 Adams Street
Bowling Green, KY 42103-3414
270-846-1199
Cans Unlimited, Inc.
P.O. Box 645
Taylor, SC 29687-0013
All States
1-800-654-8534
Fax: 1-800-846-0090
803-879-3009
1-800-845-5301
Master Parts Dist.
1251 Mound Ave NW
Grand Rapids, MI 49504-2672
616-791-0505
1-800-446-1446
Fax: 616-791-8270
111487-01A
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OWNER'S REGISTRATION FORM
In order to provide better customer service for this and future purchases, we recommend that you register your product with us.
You can register online at www.desatech.com. If access to our website is not available to you, please complete this Owner’s
Registration Form and mail to the address on the back of this owner’s manual. Please provide the following product information:
Brand:
(Comfort Glow, Vanguard, etc.)
Model:
(EFP33PR, VTGH33NR, etc.)
Date Purchased:
Serial Number:
First Name:
Address:
Note: Keep receipt for warranty verification.
7 or 9 digit number located on product or identification tag.
Last Name:
City:
State:
Zip:
Country:
Home Phone:
E-Mail:
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Please answer the following questions to register your product with DESA Heating Products:
1. Where will the product be used?
❍❍Living/Family Room ❍❍Office/Warehouse ❍❍Utility Shed/Outbuilding ❍❍Garage ❍❍Bedroom ❍❍Bathroom ❍❍Other
2. If you bought this product yourself, did you plan to purchase this type of product before going into the store? ❍❍Yes ❍❍No
3. Who selected the product? ❍ Male ❍ Female ❍ Both
4. What is the population of your area? ❍❍Under 10,000 ❍❍10,000 to 25,000 ❍ 25,000 to 50,000 ❍❍50,000 to 100,000
❍❍100,000 to 250,000 ❍❍Over 250,000
5. What is your primary source of heat? ❍❍Propane (LP Gas) ❍❍Fuel Oil ❍❍Wood ❍❍Natural Gas ❍❍Electric ❍❍Other
6. How was the product installed? ❍❍Professional Installer ❍❍Self ❍❍Other
7. Cost of product excluding sales tax? $___________________
8. Cost to install product? $____________________
9. Type of store where product was purchased? ❍❍Hardware ❍❍Propane Dealer ❍❍Natural Gas/Utility Co. ❍❍Home Center/Builder’s Supply
❍❍Fireplace or Hearth Shop ❍❍Farm Store ❍❍Other
10. What motivated you to buy this product? ❍❍Sudden Cold Weather ❍❍Replace Older Model ❍❍D.I.Y. Home Project
❍❍Emergency Back-Up Heat ❍❍Heater was on Sale ❍❍Energy Savings/High Efficiency ❍❍Construction Project ❍❍Other
11. How did you learn about this product brand? ❍❍Advertising ❍❍Relative or Friend ❍❍Store Display ❍❍Other ________________________
12. Level of Education of Purchaser: ❍❍Some High School ❍❍Completed High School ❍❍Completed College ❍❍Completed Graduate School
13. Age of Purchaser: ❍❍Under 20 ❍❍20 - 29 ❍❍30 - 39 ❍❍40 - 49 ❍❍50 - 59 ❍❍60 or Over
14. Buyer’s total annual household income: ❍❍Under $15,000 ❍❍$15,000 to $19,999 ❍❍$20,000 to $34,999 ❍❍$35,000 to $49,999
❍❍$50,000 to $74,999 ❍❍$75,000 to $99,999 ❍❍$100,000 and Over
15. Store where product was purchased:
Name: ______________________________________
City: _______________________ State: __________
16. In choosing this product, how important were the following:
Not Important
Somewhat Important
Very Important
Availability
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Price
Brand Name
Overall Quality
Heat Output
Made in USA
Warranty
Local Service
Value for Price
Prior Brand Experience
Controls Location
Thermostat, Remote, or Manual Operation
Ease of Operation
Special Features
Salesperson’s Recommendation
Friend/Relative’s Recommendation
Portability
Quiet Operation
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NOTES
25
NOTES
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111487-01A
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WARRANTY INFORMATION
KEEP THIS WARRANTY
Model
Serial No.
Date Purchased
Always specify model and serial numbers when communicating with the factory.
We reserve the right to amend these specifications at any time without notice. The only warranty applicable is our standard written warranty. We make
no other warranty, expressed or implied.
LIMITED WARRANTY
VENT-FREE PROPANE/LP GAS OR NATURAL GAS LOG HEATERS
AND CAST IRON STOVE CHASSIS
DESA Heating Products warrants this product to be free from defects in materials and components for two (2) years from the date of first purchase,
provided that the product has been properly installed, operated and maintained in accordance with all applicable instructions. To make a claim under
this warranty the Bill of Sale or cancelled check must be presented.
This warranty is extended only to the original retail purchaser. This warranty covers only the cost of part(s) required to restore this heater to proper
operatingcondition. Warrantypart(s)MUSTbeobtainedthroughauthorizeddealersofthisproductand/orDESAHeatingProductswhowillprovide
original factory replacement parts. Failure to use original factory replacement parts voids this warranty. The heater MUST be installed by a qualified
installer in accordance with all local codes and instructions furnished with the unit.
This warranty does not apply to parts that are not in original condition because of normal wear and tear, or parts that fail or become damaged as a
result of misuse, accidents, lack of proper maintenance or defects caused by improper installation. Travel, diagnostic cost, labor, transportation and
any and all such other costs related to repairing a defective heater will be the responsibility of the owner.
TO THE FULL EXTENT ALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE SALE OF THE PRODUCT; THIS
EXPRESS WARRANTY EXCLUDES ANY AND ALL OTHER EXPRESSED WARRANTIES AND LIMITS THE DURATION OF ANY AND
ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
TO TWO (2) YEARS FROM THE DATE OF FIRST PURCHASE; AND DESA HEATING PRODUCTS’ LIABILITY IS HEREBY LIMITED
TO THE PURCHASE PRICE OF THE PRODUCT AND DESA HEATING PRODUCTS SHALL NOT BE LIABLE FOR ANY OTHER
DAMAGES WHATSOEVER INCLUDING INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow a limitation on how long an implied warranty lasts or an exclusion or limitation of incidental or consequential damages,
so the above limitation on implied warranties, or exclusion or limitation on damages may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
For information about this warranty write:
2701 Industrial Drive
P.O. Box 90004
Bowling Green, KY 42102-9004
111487 01
111487-01
Rev. A
06/03
NOT A UPC
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