UNVENTED (VENT-FREE) GAS STOVE HEATER
OWNER’S OPERATION AND INSTALLATION MANUAL
Oxford™
Patent Pending
Victor Hearth®
MODEL SVYD18NRA/PRA SERIES REMOTE-READY CONTROL GAS
LOG HEATER (BURNER SYSTEM FOR CAST IRON STOVES)
WARNING: If the information in this manual is not
followed exactly, a fire or explosion may result causing
property damage, personal injury, or loss of life.
— Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any other
appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any
phone in your building.
• Immediately call your gas supplier from a neighbor’s
phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire
department.
— Installation and service must be performed by a quali-
fied installer, service agency, or the gas supplier.
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SAFETY INFORMATION
WARNING: Do not use a
blower insert, heat exchanger
insert, or other accessory not
approved for use with this
heater.
WARNING:Thisproductcon-
tainsand/orgenerateschemicals
known to the state of California
to cause cancer or birth defects,
or other reproductive harm.
Due to high temperatures, the
applianceshouldbelocatedout
of traffic and away from furni-
ture and draperies.
IMPORTANT: Read this owner’s
manual carefully and completely
before trying to assemble, oper-
ate, or service this heater. Im-
proper use of this heater can
cause serious injury or death
from burns, fire, explosion, elec-
trical shock, and carbon monox-
ide poisoning.
Do not place clothing or other
flammable material on or near
the appliance. Never place any
objects on the heater.
Stove becomes very hot when
running heater. Keep children
and adults away from hot sur-
face to avoid burns or clothing
ignition. Heater will remain hot
for a time after shutdown. Allow
surfacetocoolbeforetouching.
DANGER:Carbonmonoxide
poisoning may lead to death!
Carbon Monoxide Poisoning: Early signs of car-
bon monoxide poisoning resemble the flu, with
headaches, dizziness, or nausea. If you have these
signs, the heater may not be working properly. Get
fresh air at once! Have heater serviced. Some
people are more affected by carbon monoxide than
others. These include pregnant women, people with
heart or lung disease or anemia, those under the
influence of alcohol, and those at high altitudes.
Carefully supervise young chil-
dren when they are in the room
with stove. When using the op-
tional hand-held remote acces-
sory, keepselectorswitchinthe
OFFpositiontopreventchildren
from turning on burners with
remote.
Natural and Propane/LP Gas: Natural and propane/
LP gases are odorless. An odor-making agent is
added to the gas. The odor helps you detect a gas
leak. However, the odor added to the gas can fade.
Gas may be present even though no odor exists.
Make certain you read and understand all warn-
ings. Keep this manual for reference. It is your
guide to safe and proper operation of this heater.
Keep the appliance area clear
and free from combustible ma-
terials,gasoline,andotherflam-
mable vapors and liquids.
WARNING: Any change to
thisheateroritscontrolscanbe
dangerous.
1. This appliance is only for use with the type of
gas indicated on the rating plate. This appli-
ance is not convertible for use with other
gases.
WARNING: Do not allow fans
to blow directly into the heater.
Avoidanydraftsthatalterburner
flame patterns. Ceiling fans can
create drafts that alter burner
flame patterns. Altered burner
patterns can cause sooting.
2. Do not place propane/LP supply tank(s) in-
side any structure. Locate propane/LP supply
tank(s) outdoors (propane/LP units only).
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13. Do not use heater if any part has been exposed
to or under water. Immediately call a quali-
fied service technician to inspect the room
heater and to replace any part of the control
system and any gas control which has been
under water.
SAFETY INFORMATION
Continued
3. If you smell gas
• shut off gas supply
• do not try to light any appliance
• do not touch any electrical switch; do not
use any phone in your building
• immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s
instructions
14. Do not operate heater if any log is broken. Do
not operate heater if a log is chipped (dime-
sized or larger).
15. Turn heater off and let cool before servicing.
Only a qualified service person should ser-
vice and repair heater.
• if you cannot reach your gas supplier, call
the fire department
16. Operating heater above elevations of 4,500
feet could cause pilot outage.
4. This heater shall not be installed in a bedroom
or bathroom.
17. To prevent performance problems, the use of
a propane/LP tank of less than 100 lb. capac-
ity (propane/LP units only).
5. Do not use this stove as a wood burning fire-
place. Use only model SVYD18PRA/NRA se-
ries vent-free gas log heater for VCIS(*),
PVCIS(*), and VH(*)A series cast iron stove
models.
18. Provide adequate clearances around air
openings.
6. Do not add extra logs or ornaments such as
pine cones, vermiculite, or rock wool. Using
these added items can cause sooting.
PRODUCT
IDENTIFICATION
Stove
Body
7. This log heater is designed to be smokeless.
If logs ever appear to smoke, turn off heater
and call a qualified service person. Note:Dur-
ing initial operation, slight smoking could oc-
cur due to log curing and heater burning manu-
facturing residues.
One Piece
Log Set Inside
Stove Cavity
8. To prevent the creation of soot, follow the
instructions in Cleaning and Maintenance,
page 18.
Stove Door
(Shown in the
open position)
ON
OFF
O
REMOTE
9. Before using furniture polish, wax, carpet
cleaners, or similar products, turn heater off.
If heated, the vapors from these products may
create a white powder residue within burner
box or on adjacent walls or furniture.
Control
Knob
Optional
Remote
Selector
Switch
Piezo
Ignitor
Flame
Adjustment
Knob
Gas Log Heater
Base Assembly
10. This heater needs fresh, outside air ventila-
tion to run properly. This heater has an Oxy-
gen Depletion Sensing (ODS) safety shutoff
system. The ODS shuts down the heater if not
enough fresh air is available. See Air for Com-
bustion and Ventilation, pages 5 through 7. If
heater keeps shutting off, see Troubleshoot-
ing, pages 19 through 21.
Figure 1 - Typical Stove Cabinet Model with
Gas Log Heater (Shown is Oxford™ Model
with Model SVYD18PRA/NRA Heater)
11. Do not run heater
• where flammable liquids or vapors are used
or stored
• under dusty conditions
12. Do not use this stove to cook food or burn
paper or other objects.
4
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LOCAL CODES
AIR FOR COMBUSTION
AND VENTILATION
Install and use heater with care. Follow all local
codes. In the absence of local codes, use the latest
edition of The National Fuel Gas Code, ANSI
Z223.1/NFPA 54*.
WARNING: This heater shall
notbeinstalledinaconfinedspace
or unusually tight construction
unless provisions are provided
foradequatecombustionandven-
tilation air. Read the following in-
structions to insure proper fresh
air for this and other fuel-burning
appliances in your home.
*Available from:
American National Standards Institute, Inc.
1430 Broadway
New York, NY 10018
National Fire Protection Association, Inc.
Batterymarch Park
Quincy, MA 02269
PRODUCT FEATURES
OPERATION
This heater is clean burning. It requires no outside
venting. There is no heat loss out a vent or up a
chimney. Heat is generated by realistic, dancing
yellow flames. This heater is designed for vent-
free operation. State and local codes in some ar-
eas prohibit the use of vent-free heaters.
Today’s homes are built more energy efficient than
ever. New materials, increased insulation, and new
construction methods help reduce heat loss in
homes. Home owners weather strip and caulk
around windows and doors to keep the cold air out
and the warm air in. During heating months, home
owners want their homes as airtight as possible.
While it is good to make your home energy effi-
cient, your home needs to breathe. Fresh air must
enter your home.All fuel-burning appliances need
fresh air for proper combustion and ventilation.
SAFETY PILOT
This heater has a pilot with an Oxygen Depletion
Sensing (ODS) safety shutoff system. The ODS/
pilot is a required feature for vent-free room heat-
ers. The ODS/pilot shuts off the heater if there is
not enough fresh air.
Exhaust fans, fireplaces, clothes dryers, and fuel
burning appliances draw air from the house to
operate. You must provide adequate fresh air for
these appliances. This will insure proper venting
of vented fuel-burning appliances.
PIEZO IGNITION SYSTEM
This heater has a piezo ignitor. This system re-
quires no matches, batteries, or other sources to
light heater.
PROVIDING ADEQUATE
VENTILATION
The following are excerpts from National Fuel
Gas Code, ANSI Z223.1/NFPA 54, Section 5.3, Air
for Combustion and Ventilation.
All spaces in homes fall into one of the three fol-
lowing ventilation classifications:
1. Unusually Tight Construction
2. Unconfined Space
3. Confined Space
The information on pages 5 through 7 will help
you classify your space and provide adequate ven-
tilation.
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DETERMINING FRESH-AIR FLOW
FOR HEATER LOCATION
AIR FOR COMBUSTION
AND VENTILATION
Determining if You Have a Confined or
Unconfined Space
Use this work sheet to determine if you have a
confined or unconfined space.
Space: Includes the room in which you will install
fireplace plus any adjoining rooms with doorless pas-
sageways or ventilation grills between the rooms.
Continued
Unusually Tight Construction
The air that leaks around doors and windows may
provide enough fresh air for combustion and ven-
tilation. However, in buildings of unusually tight
construction, you must provide additional fresh air.
Unusually tight construction is defined as
construction where:
1. Determine the volume of the space (length x
width x height).
a. walls and ceilings exposed to the out-
side atmosphere have a continuous
water vapor retarder with a rating of
one perm (6 x 10-11 kg per pa-sec-m2)
or less with openings gasketed or
sealed and
Length x Width x Height =__________cu. ft.
(volume of space)
Example: Space size 20 ft. (length) x 16 ft.
(width) x 8 ft. (ceiling height) = 2560 cu. ft. (vol-
ume of space)
If additional ventilation to adjoining room is sup-
plied with grills or openings, add the volume of
these rooms to the total volume of the space.
b. weather stripping has been added on
openable windows and doors and
c. caulking or sealants are applied to ar-
eas such as joints around window and
door frames, between sole plates and
floors, between wall-ceiling joints, be-
tween wall panels, at penetrations for
plumbing, electrical, and gas lines, and
at other openings.
2. Multiply the space volume by 20 to determine
the maximum Btu/Hr the space can support.
__________ (volume of space) x 20 = (Maxi-
mum Btu/Hr the space can support)
Example: 2560 cu. ft. (volume of space) x 20 =
51,200 (maximum Btu/Hr the space can support)
3. Add the Btu/Hr of all fuel burning appliances in
the space.
If your home meets all of these three crite-
ria, you must provide additional fresh air.
See Ventilation Air From Outdoors, page 7.
Vent-free fireplace
Gas water heater*
Gas furnace
__________ Btu/Hr
__________ Btu/Hr
__________ Btu/Hr
__________ Btu/Hr
__________ Btu/Hr
If your home does not meet all of the three
criteria above, proceed to Determining
Fresh-Air Flow For Fireplace Location,
column 2.
Vented gas heater
Gas fireplace logs
Other gas appliances* + __________ Btu/Hr
Total = __________ Btu/Hr
Confined and Unconfined Space
The National Fuel Gas Code, ANSI Z223.1/NFPA
54 defines a confined space as a space whose vol-
ume is less than 50 cubic feet per 1,000 Btu per
hour (4.8 m3 per kw) of the aggregate input rating
of all appliances installed in that space and an un-
confined space as a space whose volume is not less
than 50 cubic feet per 1,000 Btu per hour (4.8 m3
per kw) of the aggregate input rating of all appli-
ances installed in that space. Rooms communicat-
ing directly with the space in which the appliances
are installed*, through openings not furnished with
doors, are considered a part of the unconfined space.
* Do not include direct-vent gas appliances. Di-
rect-vent draws combustion air from the outdoors
and vents to the outdoors.
Example:
40,000
Gas water heater ______________ Btu/Hr
+
30,000
Vent-free fireplace ______________ Btu/Hr
=
70,000
Total
______________ Btu/Hr
4. Compare the maximum Btu/Hr the space can
support with the actual amount of Btu/Hr used.
________ Btu/Hr (maximum the space can support)
________ Btu/Hr (actual amount of Btu/Hr used)
Example: 51,200 Btu/Hr (maximum the space
*Adjoining rooms are communicating only if there
are doorless passageways or ventilation grills be-
tween them.
can support)
70,000 Btu/Hr (actual amount of
Btu/Hr used)
The space in the above example is a confined space
because the actual Btu/Hr used is more than the maxi-
mum Btu/Hr the space can support. You must pro-
vide additional fresh air. Your options are as follows:
6
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AIR FOR COMBUSTION
12"
AND VENTILATION
Ventilation
Grills
Into Adjoining
Room,
Continued
Ventilation Grills
Into Adjoining Room,
Option 2
Or
A. Rework worksheet, adding the space of an adjoin-
ing room. If the extra space provides an uncon-
fined space, remove door to adjoining room or add
ventilation grills between rooms. See Ventilation
Air From Inside Building.
Remove
Door into
Adjoining
Room,
Option
3
Option 1
B. Vent room directly to the outdoors. See Ventila-
tion Air From Outdoors.
12"
C. Install a lower Btu/Hr fireplace, if lower Btu/Hr
size makes room unconfined.
If the actual Btu/Hr used is less than the maximum
Btu/Hr the space can support, the space is an uncon-
fined space. You will need no additional fresh air ven-
tilation.
Figure 2 - Ventilation Air from Inside
Building (Oxford™ Stove Model Shown)
Ventilation Air From Outdoors
WARNING: If the area in
which the heater may be oper-
ated is smaller than that defined
as an unconfined space or if the
building is of unusually tight
construction, provide adequate
combustion and ventilation air
byoneofthemethodsdescribed
in the National Fuel Gas Code,
ANSI Z223.1/NFPA 54 Section
5.3 or applicable local codes.
Provide extra fresh air by using ventilation grills
or ducts. You must provide two permanent open-
ings: one within 12" of the ceiling and one within
12" of the floor. Connect these items directly to
the outdoors or spaces open to the outdoors. These
spaces include attics and crawl spaces. Follow the
National Fuel Gas Code, ANSI Z223.1/NFPA 54,
Section 5.3, Air for Combustion and Ventilation
for required size of ventilation grills or ducts.
IMPORTANT: Do not provide openings for inlet
or outlet air into attic if attic has a thermostat-con-
trolled power vent. Heated air entering the attic
will activate the power vent.
VENTILATION AIR
Ventilated
Outlet
Attic
Air
Ventilation Air From Inside Building
This fresh air would come from an adjoining un-
confined space. When ventilating to an adjoining
unconfined space, you must provide two perma-
nent openings: one within 12" of the ceiling and
one within 12" of the floor on the wall connecting
the two spaces (see options 1 and 2, Figure 2).
You can also remove door into adjoining room (see
option 3, Figure 2). Follow the National Fuel Gas
Code, ANSI Z223.1/NFPA 54, Section 5.3, Air for
Combustion and Ventilation for required size of
ventilation grills or ducts.
Outlet
Air
To Attic
To
Crawl
Space
Inlet
Air
Ventilated
Inlet Air
Crawl Space
Figure 3 - Ventilation Air from Outdoors
(Oxford™ Stove Model Shown)
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IMPORTANT: Vent-free heaters add moisture to
the air. Although this is beneficial, installing heater
in rooms without enough ventilation air may cause
mildew to form from too much moisture. See Air
for Combustion and Ventilation, pages 5 through 7.
INSTALLATION
NOTICE:Thisheaterisintended
for use as supplemental heat.
Use this heater along with your
primary heating system. Do not
install this heater as your pri-
mary heat source. If you have a
centralheatingsystem,youmay
run system’s circulating blower
whileusingheater.Thiswillhelp
circulatetheheatthroughoutthe
house. In the event of a power
outage, you can use this heater
as your primary heat source.
CHECK GAS TYPE
Use only the correct type of gas (natural or pro-
pane/LP). If your gas supply is not the correct gas
type, do not install heater. Call dealer where you
bought heater for proper type heater.
WARNING: This appliance
is equipped for (natural or pro-
pane/LP) gas. Field conversion
is not permitted.
CLEARANCES TO COMBUSTIBLES
WARNING: A qualified ser-
vice person must install fire-
place. Follow all local codes.
WARNING: Maintain the
minimumclearances.Ifyoucan,
providegreaterclearancesfrom
floor,ceiling,andadjoiningside
and back walls.
WARNING: Never install the
heater
• in a bedroom or bathroom
• in a recreational vehicle
• where curtains, furniture,
clothing, or other flammable
objectsarelessthan42inches
from the front, top, or sides of
the heater
Carefully follow the instructions below. This stove
is a freestanding unit designed to set directly on
the floor. IMPORTANT: You must maintain mini-
mum wall and ceiling clearances during installa-
tion. The minimum clearances are shown in Fig-
ure 4, page 9. Measure from outermost point of
stove top.
• in high traffic areas
• in windy or drafty areas
Minimum Wall and Ceiling Clearances
(see Figure 4, page 9)
A. Clearances from outermost point of stove top
to any combustible side wall should not be
less than 12 inches.
CAUTION: This heater cre-
ates warm air currents. These
currents move heat to wall sur-
faces next to heater. Installing
heater next to vinyl or cloth wall
coverings or operating heater
where impurities (such as, but
not limited to, tobacco smoke,
aromatic candles, cleaning flu-
ids, oil or kerosene lamps, etc.)
in the air exist, may discolor
walls or cause odors.
B. Clearances from outermost point of stove top
to any combustible back wall should not be
less than 6 inches (includes corner installa-
tions).
C. Clearances from the stove top to the ceiling
should not be less than 48 inches.
8
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4. Remove all contents from inside stove cavity.
Contents include:
INSTALLATION
Continued
(4) - Legs (include leg leveler bolts)
(1) - Bottom door
Ceiling
Front
View
48"
Minimum
(3) - Top grates
12"
Minimum
12"
Minimum
(1) - Hardware kit bag with fasteners
Side
Wall
Side
Wall
5. Carefully lay stove body on back to attach
bottom components to stove body (see Fig-
ure 5). Rest stove on drop cloth or blanket to
avoid scratching stove edges.
6. Remove remaining pallet wood attached to bot-
tom of stove body (see Figure 6). Use an adjust-
able wrench or 12mm socket to remove bolts.
Back Wall
6
"
Minimum
7. Fasten each leg to stove with four (4) M8 x
1.25 - 20mm bolts. Use a flat washer and lock
washer with each bolt. Tighten bolts into
threaded holes on stove body (see Figures 7
and 8, page 10). Use an adjustable wrench or
a 12mm socket.
12
"
12
"
Minimum
Minimum
Side Wall
Corner
Side Wall
Top View
Front of
Stove Unit
8. Attach stove door by inserting step bolt
through door hinge pivot hole and into
threaded hole in stove body (see Figure 7 and
Figure 10, page 10). Use an adjustable wrench
or a 12mm socket to fasten step bolt. Tighten
step bolt until snug. Make sure door moves
freely.
Wall
6
"
Minimum
Ceiling
6
"
Wall
Minimum
Side
View
Top of
48"
Minimum
Stove Unit
Front of
Stove
Unit
Top of
Stove
Unit
6"
Front of
Stove Unit
Back
Wall
Minimum
Front of
Stove Unit
Drop
Cloth/
Blanket
Floor
Figure 4 - Minimum Clearance to Walls
and Ceiling (Stove May Vary Depending
on Model)
Pallet Wood Bolted to
Stove Body Bottom
Figure 5 - Laying Down Stove On Side
(Stove Style May Vary Depending on
Model)
STOVE CAVITY ASSEMBLY
1. Lift off corrugated box enclosing stove body
crating.
Front
Pallet
Wood
Bolt
2. Remove all screws fastening the wood frame
enclosure. Spread wood frame open and lift
away from plastic-bagged stove body. The
bottom pieces of pallet wood will remain
bolted to the stove body.
Bottom
Of Stove
Unit
3. Remove plastic bag from stove body.
Pallet Wood
Figure 6 - Removing Pallet Wood From
The Bottom of The Stove
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INSTALLATION
Bottom Of
Stove Unit
Continued
10. Install door catch bolt (M8 x 1.25-55mm with
two M8 hex nuts) into threaded hole on stove
body (see Figure 7). Use an adjustable wrench
or a 12mm socket. The catch bolt has two hex
nuts attached to it (see Figure 11). The top nut
is a bolt stop and the bottom nut is for door
leveling adjustment.
Washers
Bolt
Leg
11. Check general catch bolt alignment with door
claw. Make final adjustment and door level-
ing after stove is in normal standing position.
Figure 8 - Attaching Stove Legs
(Oxford™ Model Shown)
12. Carefully lift stove back up on its four attached
legs.
Bolt
13. Remove gas log heater from carton. Note: Do
not pick up gas log heater by the burner itself.
This could damage heater. Always handle the
gas log heater by the heater base only.
Washers
14. Fasten stove pan to stove with two (2) M6
x 1 - 25mm bolts. Use a flat washer and lock
washer with each bolt. Tighten bolts into
threaded holes on stove body (see Figures
7 and 9). Use an adjustable wrench or a
10mm socket.
Threaded Holes
in Stove Body
Stove Pan
Figure 9 - Attaching Stove Pan
(Oxford™ Model Shown)
15. Set top grates into stove top.
Door Catch Bolt
With Adjustable
Hex Nuts Hole
Stove
Door
Door Hinge
Step Bolt Hole
Threaded
Hole
Front
Leg Hole
Leg
Hole
Door
Hinge
Holes for
Stove
Bottom
Step
Bolt
Leg Hole
Leg Hole
Bottom Of
Stove Unit
Stove
Bottom
Bolt Shoulder
Figure 7 - Locating Threaded Holes for
Stove Bottom, Legs, and Door
Attachment (Appearance May Vary
Depending on Model)
Figure 10 - Attaching Stove Door
(Appearance May Vary Depending on Model)
Bolt Stop
Door
Adjusting
Nut
Door
Claw
Catch
Bolt
Figure 11 - Catch Bolt and Door Claw
Orientation
10
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INSTALLATION
Continued
One-Piece
Log Set
CAUTION: Do not remove
the data plates attached to the
heater base assembly. The data
plates contain important war-
ranty and safety information.
Middle
Section at
Bottom of
Log Set
WARNING:Failuretoposition
thepartsinaccordancewiththese
diagrams or failure to use only
parts specifically approved with
this heater may result in property
damage or personal injury.
I
H
Heater Base
L
O
O
F
N
F
Burner
O
T
O
L I P
"U" Shaped
Cutout in Chassis
INSTALLING GAS LOG INTO STOVE
Figure 12 - Installing One-Piece Stove
Log Set
1. Remove log from carton.
2. Remove all protective packaging applied to
log for shipment.
Burner Porting Areas (double
slotted rectangular openings)
3. Check log for any shipping damage. If dam-
aged (pieces larger than the size of a dime),
promptly inform dealer where you bought
heater.
One-Piece
Log Set
4. Set one-piece log on heater base as shown in
Figure 12. Make sure middle section at bot-
tom of log is seated into "U" shaped cutout in
center of heater base. Log will fit securely on
base. IMPORTANT: Make sure log does not
cover any burner ports and does not touch the
stove cavity (see Figure 13).
Safety Pilot Location
Figure 13 - Top View of One-Piece Log
Set on Gas Log Heater
CONNECTING TO GAS SUPPLY
5. Fasten back panel to stove with four (4)
M6 x 1bolts and washers.
WARNING: This appliance
requires a 1/2" NPT (National
PipeThread)inletconnectionto
the pressure regulator.
6. Place freestanding stove in desired position
in room. Be sure to maintain clearances to
combustibles as outlined on page 8.
CAUTION: After installation
and periodically thereafter,
check to ensure that no flame
comes in contact with any log.
With the heater set to HI, check
to see if flames contact any log.
If so, reposition logs according
to the log installation instruc-
tionsinthismanual.Flamescon-
tacting logs will create soot.
WARNING:Aqualifiedservice
person must connect heater to
gassupply.Followalllocalcodes.
CAUTION: Never connect
propane/LPheaterdirectlytothe
propane/LP supply. This heater
requires an external regulator
(not supplied). Install the exter-
nalregulatorbetweentheheater
and propane/LP supply.
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Installation must include a equipment shutoff
valve, union, and plugged 1/8" NPT tap. Locate
NPT tap within reach for test gauge hook up. NPT
tap must be upstream from heater (see Figure 16
on page 13).
INSTALLATION
Continued
WARNING: Never connect
naturalgasheatertoprivate(non-
utility)gaswells.Thisgasiscom-
monly known as wellhead gas.
IMPORTANT: Install equipment shutoff valve in
an accessible location. The equipment shutoff
valve is for turning on or shutting off the gas to
the appliances.
Installation Items Needed
Before installing heater, make sure you have the
items listed below.
Check your building codes for any special re-
quirements for locating equipment shutoff valve
to fireplaces.
•
external regulator - propane/LP only (supplied
by installer)
Apply pipe joint sealant lightly to male threads.
This will prevent excess sealant from going into
pipe. Excess sealant in pipe could result in clogged
heater valves.
•
•
•
•
•
•
•
piping (check local codes)
sealant (resistant to propane/LP gas)
equipment shutoff valve *
test gauge connection *
sediment trap
WARNING: Use pipe joint
sealant that is resistant to liquid
petroleum (LP) gas.
tee joint
pipe wrench
We recommend that you install a sediment trap in
supply line as shown in Figure 16, page 13. Lo-
cate sediment trap where it is within reach for
cleaning. Install in piping system between fuel
supply and heater. Locate sediment trap where
trapped matter is not likely to freeze. A sediment
trap traps moisture and contaminants. This keeps
them from going into heater controls. If sediment
trap is not installed or is installed wrong, heater
may not run properly.
* ACSAdesign-certified equipment shutoff valve
with 1/8" NPT tap is an acceptable alternative to
test gauge connection. Purchase the optional CSA
design-certified equipment shutoff valve from your
dealer. See Accessories, page 27.
The gas inlet connection for the stove heater is
located on the lower right-hand side of the stove
when viewed from the front of the unit. The gas
connection can be made either through the bot-
tom right side or through the lower back opening
as illustrated in Figure 14. Make sure gas log heater
is secured to the stove cavity assembly.
Side View
Back Stove
Panel
Back View
For propane/LP units, installer must supply an
external regulator. The external regulator will re-
duce incoming gas pressure. You must reduce in-
coming gas pressure to between 11 and 14 inches
of water. If you do not reduce incoming gas pres-
sure, heater regulator damage could occur. Install
Gas Inlet
Connection
Access
external regulator with the vent pointing down as Stove Unit Front
Gas Log Heater
Figure 14 - Gas Regulator Location and
Gas Line Access Into Stove Cabinet
shown in Figure 15. Pointing the vent down pro-
tects it from freezing rain or sleet.
CAUTION:Useonlynew,black
ironorsteelpipe.Internally-tinned
copper tubing may be used in
certain areas. Check your local
codes. Use pipe of 1/2" diameter
or greater to allow proper gas
volume to heater. If pipe is too
small, undue loss of volume will
occur.
Propane/LP
Supply Tank
External
Regulator
Vent
Pointing
Down
Figure 15 - External Regulator With Vent
Pointing Down
12
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INSTALLATION
CAUTION: Make sure exter-
nal regulator has been installed
between propane/LP supply and
heater.SeeguidelinesunderCon-
necting to Gas Supply, page 11.
Continued
CAUTION: Avoid damage to
regulator. Hold gas regulator
with wrench when connecting it
to gas piping and/or fittings.
Pressure Testing Gas Supply Piping
System
Test Pressures In Excess Of 1/2 PSIG (3.5 kPa)
PROPANE/LP
From External
1. Disconnect appliance with its appliance main
gas valve (control valve) and equipment
shutoff valve from gas supply piping system.
Pressures in excess of 1/2 psig will damage
heater regulator.
Regulator
(11" W.C. to 14"
W.C. Pressure)
CSA Design-Certified
Equipment Shutoff Valve
With 1/8" NPT Tap*
NATURAL
From Gas
Meter (5" W.C.
to 10.5" W.C.
Pressure)
Approved
Flexible Gas
Hose (if
allowed by
local codes)
2. Cap off open end of gas pipe where equip-
ment shutoff valve was connected.
3. Pressurize supply piping system by either
opening propane/LP supply tank valve for
propane/LP gas or opening main gas valve lo-
cated on or near gas meter for natural gas, or
using compressed air.
3" Min
Cap Pipe Tee
4. Check all joints of gas supply piping system.
Apply a noncorrosive leak detection fluid to
gas joints. Bubbles forming show a leak.
Nipple Joint
Gas Control
Sediment Trap
5. Correct all leaks at once.
Figure 16 - Gas Connection
(SVYD18PRA/NRA Series)
6. Reconnect heater and equipment shutoff valve
to gas supply. Check reconnected fittings for
leaks.
Test Pressures Equal To or Less Than 1/2 PSIG
(3.5 kPa)
* Purchase the optional CSA design-certified
equipment shutoff valve from your dealer. See
Accessories, page 27.
** Minimum inlet pressure for purpose of input
adjustment.
1. Close equipment shutoff valve (see Figure 17).
2. Pressurize supply piping system by either
opening propane/LP supply tank valve for
propane/LP gas or opening main gas valve lo-
cated on or near gas meter for natural gas, or
using compressed air.
CHECKING GAS CONNECTIONS
WARNING: Test all gas pip-
ing and connections, internal
and external to unit, for leaks
afterinstallingorservicing.Cor-
rect all leaks at once.
3. Check all joints from gas meter for natural or
propane/LP supply to equipment shutoff valve
(see Figure 18 or 19, page 14). Apply a non-
corrosive leak detection fluid to gas joints.
Bubbles forming show a leak.
4. Correct all leaks at once.
WARNING: Never use an
open flame to check for a leak.
Apply a noncorrosive leak de-
tectionfluidtoalljoints.Bubbles
forming show a leak. Correct all
leaks at once.
Open
Equipment
Shutoff Valve
Closed
Figure 17 - Equipment Shutoff Valve
113084-01A
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INSTALLATION
OPERATING HEATER
FOR YOUR SAFETY
READ BEFORE LIGHTING
Continued
Pressure Testing Heater Gas
Connections
1. Open equipment shutoff valve (see Figure 17,
page 13).
WARNING: If you do not fol-
low these instructions exactly,
a fire or explosion may result
causing property damage, per-
sonal injury or loss of life.
2. Open main gas valve located on or near gas
meter for natural gas or open propane/LP sup-
ply tank valve.
3. Make sure control knob of heater is in the OFF
position.
A. This appliance has a pilot which must be
lighted by hand. When lighting the pilot,
follow these instructions exactly.
4. Check all joints from equipment shutoff valve
to control valve (see Figure 18 or 19). Apply
a noncorrosive leak detection fluid to gas
joints. Bubbles forming show a leak.
B. BEFORE LIGHTING smell all around the
appliance area for gas. Be sure to smell next
to the floor because some gas is heavier than
air and will settle on the floor.
5. Correct all leaks at once.
6. Light heater (see Operating Heater, pages 14
through 17). Check all other internal joints for
leaks.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do not
use any phone in your building.
• Immediately call your gas supplier from
a neighbor’s phone. Follow the gas
supplier’s instructions.
7. Turn off heater (see To Turn Off Gas to Appli-
ance, page 15).
Equipment Shutoff Valve
Propane/LP
Supply Tank
• If you cannot reach your gas supplier, call
the fire department.
C. Use only your hand to push in or turn the
gas control knob. Never use tools. If the
knob will not push in or turn by hand, don’t
try to repair it, call a qualified service tech-
nician or gas supplier. Force or attempted
repair may result in a fire or explosion.
Control Valve Location
D. Do not use this appliance if any part has
been under water. Immediately call a quali-
fied service technician to inspect the appli-
ance and to replace any part of the control
system and any gas control which has been
under water.
Figure 18 - Checking Gas Joints
(Oxford™ Stove Model Shown)
Equipment
Shutoff Valve
LIGHTING
INSTRUCTIONS
Gas Meter
NOTICE:Duringinitialoperation
of new heater, burning logs will
give off a paper-burning smell.
Openwindowtoventsmell.This
will only last a few hours.
Control Valve Location
Figure 19 - Checking Gas Joints
(Oxford™ Stove Model Shown)
1. STOP! Read the safety information above.
2. Make sure equipment shutoff valve is fully
open.
3. Set switch to OFF position.
14
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OPERATING HEATER
CAUTION: Do not try to ad-
just heating levels by using the
equipment shutoff valve.
Continued
WARNING: Burners will
come on automatically within
one minute when the remote se-
lector switch is in the ON posi-
tion after the pilot is lit.
WARNING: Make sure the
selector switch is in the OFF
positionwhenyouareawayfrom
home for long periods of time.
Heater will come on automati-
cally with selector switch in the
ON position.
4. Press in and turn control knob clockwise
to the OFF position.
5. Wait five (5) minutes to clear out any gas.
Then smell for gas, including near the floor.
If you smell gas, STOP! Follow “B” in the
safety information in column 2, page 14. If
you don’t smell gas, go to the next step.
Ignitor Button
Flame Adjustment Knob
AUTO
O
6. Press in and turn control knob counter-
OFF
ON
O
O
clockwise
to the PILOT position.
Press in control knob for five (5) seconds
(see step 5).
Control Knob
Selector Switch in OFF Position
(Optional Remote Control)
Note: You may be running this heater for
the first time after hooking up to gas sup-
ply. If so, the control knob may need to be
pressed in for 30 seconds or more. This will
allow air to bleed from the gas system.
Figure 20 - Control Knob and Ignitor
Button Location (Shown as Supplied, No
Control Options)
Ignitor
Pilot Burner
Electrode
7. With control knob pressed in, press and re-
lease ignitor button. This will light pilot.
The pilot is attached to the front burner (see
Figure 13, page 11). If needed, keep press-
ing ignitor button until pilot lights.
Thermocouple
Note: If pilot does not stay lit, contact a
qualified service person or gas supplier for
repairs. Until repairs are made, light pilot
with match. To light pilot with match, see
Manual Lighting Procedure, page 16.
Figure 21 - Pilot
TO TURN OFF GAS
TO APPLIANCE
8. Keep control knob pressed in for 30 sec-
onds after lighting pilot. After 30 seconds,
release control knob.
Shutting Off Heater
1. Turn control knob clockwise
OFF position.
to the
• If control knob does not pop out when re-
leased, contact a qualified service person
or gas supplier for repairs.
2. Set selector switch in the OFF position to
keep from draining battery.
Note: If pilot goes out, repeat steps 4
through 8.
Shutting Off Burners Only (pilot stays lit)
You may shut off the burners and keep the pi-
lot lit by doing one of the following:
9. Slightly push in and turn control knob coun-
terclockwise
to the ON position.
1. Turn control knob clockwise
PILOT position.
to the
10. Wait one minute and switch remote selector
switch to the ON position to light burners.
Note: AUTO is only functional when using
GWMT1 or GWMS2 optional accessories.
2. Use remote control manual OFF button.
3. Set remote selector switch in the OFF
position.
11. Set flame adjustment knob to any level be-
tween HI and LO.
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ON/OFF SERIES (MODEL GHRCB)
OPERATING HEATER
Continued
MANUAL LIGHTING
PROCEDURE
1. Follow steps 1 through 6 under Lighting In-
structions, page 15.
Hold the control button on the hand-held remote
until burner turns on. Hold the control button
again until burner turns off (see Figure 23).
TO LOCK press both buttons on hand-held re-
mote control until light stops flashing. Hand-
held remote control is now locked. If the fire is
on it will be turned off automatically. In the
locked state, the light will not light up when
any button is pressed.
2. Depress control knob and light pilot with
match.
3. Keep control knob pressed in for 30 sec-
onds after lighting pilot. After 30 seconds,
release control knob. Now follow steps 9
through 11 under Lighting Instructions,
page 15.
TO UNLOCK press both buttons together on
hand-held remote control until the light stops
flashing. The hand-held remote is now un-
locked.
OPTIONAL HAND-HELD
REMOTE OPERATION
Note: All remote control accessories must be
purchased separately (see Accessories, page 27).
Follow instructions included with the remote
control.
Control Button
Turns Burners
On and Off
Figure 23 - On/Off Hand-Held Remote
Control Unit (GHRCB)
NOTICE: You must light the pilot
before using the hand-held re-
mote control unit. See Lighting
Instructions on pages 14 and 15.
THERMOSTAT SERIES (MODEL
GHRCTB)
The hand-held remote can be operated using
either the manual mode (MANU) or thermo-
static mode (AUTO) (see Figure 24). To select
Fahrenheit/Centigrade mode display, carefully
press the ˚C/˚F mode button with the end of a
paper clip or similar blunt object.
1. After lighting, let pilot flame burn for about
one minute. Turn control knob to ON posi-
tion. Adjust flame adjustment knob any-
where between HI and LO. Slide the selec-
tor switch to the REMOTE position (see
Figure 22). Note: The burner may light if
hand-held remote was on when selector
switch was last turned off. You can now turn
the burner on and off with the hand-held
remote control unit.
Manual Mode
1. PressthePOWERandLOCKbuttonstogether
to turn on the hand-held remote control.
2. Press the MANU button to turn on the
heater.
Turns
Remote On
IMPORTANT: Do not leave the selector
switch in the REMOTE or ON position
when the pilot is not lit. This will drain the
battery.
Digital Display
Shows
Temperature
and Settings
or Off and
Allows You
to Choose
the Manual
Setting
Flame Adjustment Knob
Turns Burners
On or Off
P
F
F
ON
OFF
Selects Auto
Setting
REMOTE
O
Decreases
Room
Temperature
in AUTO Mode
Remote Selector Switch in
REMOTE Position
Increases
Room
Control Knob
in ON Position
(Optional Remote Control)
Temperature
in AUTO
Mode
Locks System to
Prevent Accidental
Ignition
Figure 22 - Setting the Remote Selector
Switch, Control Knob, and Flame
Adjustment Knob for Remote Operation
Figure 24 - Thermostat Hand-Held
Remote Control Unit (GHRCTB)
16
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OPERATING HEATER
INSPECTING BURNERS
Continued
Check pilot flame pattern and burner flame pat-
terns often.
3. Press the POWER and LOCK buttons to-
gether to turn off the heater.
PILOT FLAME PATTERN
Auto (Thermostatic) Mode
1. PressthePOWERandLOCKbuttonstogether
to turn on the hand-held remote control.
Figure 25 shows a correct pilot flame pattern. Figure
26 shows an incorrect pilot flame pattern. The incor-
rect pilot flame is not heating the thermocouple. This
will cause the thermocouple to cool. When the
2. Press AUTO button to select this mode.
3. Set the desired room temperature by press- thermocouple cools, the heater will shut down.
ing the TEMP + or - buttons.
4. Press the POWER and LOCK buttons to- ure 26
If pilot flame pattern is incorrect, as shown in Fig-
gether to turn off the fireplace
•
turn heater off (see To Turn Off Gas to Appli-
ance, page 15
Note: Do not leave the hand-held remote in the
AUTO mode close to the fireplace. The radiant
heat from the fireplace will turn off the fire-
place. Ideally, place the hand-held remote in the
center of the room facing towards the fireplace.
•
see Troubleshooting, pages 19 through 21
Note: The pilot flame on natural gas units will
have a slight curve, but flame should be blue and
have no yellow or orange color.
Note: Do not hold the hand-held remote for a
long time. Body temperature will affect its op-
eration in the AUTO mode.
Pilot Burner
Thermocouple
Safety Features
When away from home for an extended period
of time or as a child safety feature to prevent
accidental ignition of the fireplace, the receiver
ON/OFF/REMOTE switch should be in the
OFF position.
Figure 25 - Correct Pilot Flame Pattern
(Propane/LP Shown)
Auto Shutoff Feature
Pilot Burner
1. If the average room temperature exceeds
82 degrees Fahrenheit (28 degrees Centi-
grade), the hand-held remote control will
perform a safety override and shut the fire-
place off. This feature is not available in
the MANU mode.
Thermocouple
2. The receiver continuously receives signals
from the hand-held remote to control the
room temperature. If the hand-held remote
is misplaced, obstructed, or for any reason
cannot transmit to the receiver, the receiver
will shut off the fireplace after 8 minutes.
Figure 26 - Incorrect Pilot Flame Pattern
(Propane/LP Shown)
BURNER PRIMARY AIR HOLES
Air is drawn into the burner through the holes in
the fitting at the burner entrance. These holes may
become blocked with dust or lint. Periodically in-
spect these holes for any blockage and clean if
needed. Blocked air holes will create soot.
Key Pad Lock Feature
This feature allows the user to lock/unlock the
keypad on the hand-held remote in the MANU
or AUTO mode to prevent inadvertent opera-
tion (i.e. children operating the hand-held re-
mote control, etc.). The keypad is locked in ei-
ther on or off. Press the POWER and LOCK
buttons together to turn the unit on or off.
MAIN BURNER
Periodically inspect all burner flame holes with
the heater running. All slotted burner flame holes
should be open with yellow flame present. All
round burner flame holes should be open with a
small blue flame present. Some burner flame holes
may become blocked by debris or rust, with no
flame present. If so, turn off heater and let cool.
Remove blockage. Blocked burner flame holes
will create soot.
113084-01A
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1. Shut off the unit, including the pilot. Allow
the unit to cool for at least thirty minutes.
CLEANING AND
MAINTENANCE
2. Inspect burner, pilot, and primary air inlet
holes on injector holder for dust and dirt (see
Figure 27).
WARNING: Turn off heater
and let cool before cleaning.
3. Blow air through the ports/slots and holes in
the burner.
4. Check the injector holder located at the end
of the burner tube again. Remove any large
particles of dust, dirt, lint, or pet hair with a
soft cloth or vacuum cleaner nozzle.
CAUTION: You must keep
control areas, burner, and cir-
culating air passageways of
heater clean. Inspect these ar-
eas of heater before each use.
Haveheaterinspectedyearlyby
a qualified service person.
Heater may need more frequent
cleaning due to excessive lint
from carpeting, pet hair, bed-
ding material, etc.
5. Blow air into the primary air holes on the in-
jector holder.
6. In case any large clumps of dust have now been
pushed into the burner repeat steps 3 and 4.
Clean the pilot assembly also. A yellow tip on the
pilot flame indicates dust and dirt in the pilot as-
sembly. There is a small pilot air inlet hole about
two inches from where the pilot flame comes out
of the pilot assembly (see Figure 28). With the
unit off, lightly blow air through the air inlet hole.
You may blow through a drinking straw if com-
pressed air is not available.
WARNING: Failure to keep
theprimaryairopening(s)ofthe
burner(s) clean may result in
sooting and property damage.
Injector
Holder
BURNER INJECTOR HOLDER AND
PILOT AIR INLET HOLE
The primary air inlet holes allow the proper amount
of air to mix with the gas. This provides a clean
burning flame. Keep these holes clear of dust, dirt,
lint, and pet hair. Clean these air inlet holes prior to
each heating season. Blocked air holes will create
soot. We recommend that you clean the unit every
three months during operation and have heater in-
spected yearly by a qualified service person.
Burner Tube
Primary Air
Inlet Holes
Figure 27 - Injector Holder On Outlet
Burner Tube
We also recommend that you keep the burner tube
and pilot assembly clean and free of dust and dirt.
To clean these parts we recommend using com-
pressed air no greater than 30 PSI. Your local com-
puter store, hardware store, or home center may
carry compressed air in a can.You can use a vacuum
cleaner in the blow position. If using compressed
air in a can, please follow the directions on the can.
If you don't follow directions on the can, you could
damage the pilot assembly. Note: Removing the rear
panel (Figure 5, page 8) and top grate(s) of your
stove will make cleaning easier.
Burner Tube
Ports/Slots
Pilot
Assembly
Pilot Air
Inlet Hole
Figure 28 - Pilot Inlet Air Hole
18
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TROUBLESHOOTING
Note: All troubleshooting items are listed in order of operation.
WARNING: Turn off heater and let cool before servicing. Only a
qualified service person should service and repair heater.
CAUTION: Never use a wire, needle, or similar object to clean
ODS/pilot. This can damage ODS/pilot unit.
OBSERVED PROBLEM POSSIBLE CAUSE
REMEDY
When ignitor button is pressed, 1. Ignitor electrode not con- 1. Reconnect ignitor cable
there is no spark at ODS/pilot
nected to ignitor cable
2. Ignitor cable pinched or wet
2. Free ignitor cable if pinched
by any metal or tubing. Keep
ignitor cable dry
3. Broken ignitor cable
4. Bad piezo ignitor
5. Ignitor electrode broken
3. Replace ignitor cable
4. Replace piezo ignitor
5. Replace pilot assembly
6. Ignitor electrode positioned 6. Replace pilot assembly
wrong
When ignitor button is pressed, 1. Gas supply turned off or equip- 1. Turn on gas supply or open
there is spark at ODS/pilot but
no ignition
ment shutoff valve closed
2. Control knob not in PILOT 2. Turn control knob to PILOT
position position
3. Control knob not pressed in 3. Press in control knob while in
while in PILOT position PILOT position
equipment shutoff valve
4. Air in gas lines when installed 4. Continue holding down con-
trol knob. Repeat igniting op-
eration until air is removed
5. ODS/pilot is clogged
5. Clean ODS/pilot (see Cleaning
and Maintenance, page 18) or
replace ODS/pilot assembly
6. Gas regulator setting is not 6. Replace gas control
correct
7. Depleted gas supply (propane/ 7. Contact local propane/LP gas
LP only)
company
ODS/pilot lights but flame goes 1. Control knob not fully pressed in 1. Press in control knob fully
out when control knob is re- 2. Control knob not pressed in 2. After ODS/pilot lights, keep con-
leased
long enough
3. Equipment shutoff valve not 3. Fully open equipment shutoff
fully open valve
4. Pilot flame not touching ther- 4. A) Contact local propane/LP
trol knob pressed in 30 seconds
mocouple, which allows ther-
mocouple to cool, causing pi-
lot flame to go out. This prob-
lem could be caused by one or
both of the following:
or natural gas company
B) Clean ODS/pilot (see
Cleaning and Maintenance,
page 18) or replace ODS/pi-
lot assembly
A) Low gas pressure
B) Dirty or partially clogged
ODS/pilot
5. Thermocouple connection 5. Hand tighten until snug, then
loose at control valve
6. Thermocouple damaged
7. Control valve damaged
tighten 1/4 turn more
6. Replace pilot assembly
7. Replace control valve
113084-01A
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TROUBLESHOOTING
Continued
OBSERVED PROBLEM POSSIBLE CAUSE
REMEDY
BurnerdoesnotlightafterODS/ 1. Burner orifice clogged
pilot is lit
1. Clean burner (see Cleaning
and Maintenance, page 18) or
replace burner orifice
2. Inlet gas pressure is too low
2. Contact local propane/LP or
natural gas company
3. Thermopile leads disconnected 3. Reconnect leads (see Wiring
or improperly connected Diagram, page 26)
4. Burners will not come on in 4. Replace battery in transmitter
remote position and hand-held remote
Delayed ignition burner
1. Manifold pressure is too low 1. Contact local propane/LP or
natural gas company
2. Burner orifice clogged
2. Clean burner (see Cleaning
and Maintenance, page 18) or
replace burner orifice
Burner backfiring during com- 1. Burner orifice is clogged or 1. Clean burner (see Cleaning
bustion
damaged
and Maintenance, page 18) or
replace burner orifice
2. Damaged burner
3. Gas regulator defective
2. Replace damaged burner
3. Replace gas control
Slightsmokeorodorduringini- 1. Not enough air
tial operation
1. Check burner for dirt and debris.
If found, clean burner (seeClean-
ing and Maintenance, page 18)
2. Replace gas control
2. Gas regulator defective
3. Residues from manufacturing 3. Problem will stop after a few
processes and logs curing hours of operation
Moisture/condensation noticed 1. Not enough combustion/ven- 1. Refer to Air for Combustion
on windows
tilation air
and Ventilation requirements
(page 5)
Heater produces a whistling 1. Turning control knob to HI po- 1. Turn control knob to LO posi-
noise when burner is lit
sition when burner is cold
2. Air in gas line
tion and let warm up for a minute
2. Operate burner until air is re-
moved from line. Have gas
line checked by local propane/
LP or natural gas company
3. Air passageways on heater 3. Observe minimum installation
blocked clearances (see page 8)
4. Dirty or partially clogged 4. Clean burner (see Cleaning
burner orifice
and Maintenance, page 18) or
replace burner orifice
Darkresidueonlogsorinsideof 1. Improper log placement
fireplace
1. Properly locate logs (see In-
stalling Gas Log Into Stove,
page 11)
2. Drafts or other air currents af- 2. Eliminate source of drafts
fecting flame pattern around heater
3. Air holes at burner inlet 3. Clean out air holes at burner in-
blocked
4. Burner flame holes blocked
let. Periodically repeat as needed
4. Remove blockage or replace
burner
20
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TROUBLESHOOTING
Continued
OBSERVED PROBLEM POSSIBLE CAUSE
REMEDY
White powder residue forming 1. When heated, vapors from fur- 1. Turn heater off when using
within burner box or on adja-
cent walls or furniture
niture polish, wax, carpet
cleaners, etc. may turn into
white powder residue
furniture polish, wax, carpet
cleaners, or similar products
Remote does not function
1. Battery is not installed. Battery 1. Replace 9-volt batteries in re-
power is low
ceiver and hand-held remote
control
Heaterproducesaclicking/tick- 1. Metal expanding while heating 1. This is common with most heat-
ing noise just after burner is lit
or shut off
or contracting while cooling
ers. If noise is excessive, con-
tact qualified service person
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone.
Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
IMPORTANT: Operating fireplace where impurities in air exist may create odors. Cleaning supplies,
paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes.
These fumes may mix with combustion air and create odors. These odors will disappear over time.
OBSERVED PROBLEM POSSIBLE CAUSE
REMEDY
Heater produces unwanted 1. Heater burning vapors from 1. Open window and ventilate
odors
paint, hair spray, glues, cleaners,
chemicals, new carpet, etc. (See
IMPORTANTstatement above)
room. Stop using odor caus-
ing products while heater is
running
2. Gas leak. See Warning 2. Locate and correct all leaks
statement at top of page
(see Checking Gas Connec-
tions, pages 13 and 14)
Heater shuts off in use (ODS
operates)
1. Not enough fresh air is 1. Open window and/or door for
available
2. Low line pressure
ventilation
2. Contact local propane/LP or
natural gas company
3. ODS/pilot is partially clogged 3. Clean ODS/pilot (see Cleaning
and Maintenance, page 18)
Gas odor even when control 1. Gas leak. See Warning 1. Locate and correct all leaks
knob is in OFF position
statement at top of page
2. Control valve defective
(see Checking Gas Connec-
tions, pages 13 and 14)
2. Replace control valve
Gas odor during combustion
1. Foreign matter between con- 1. Take apart gas tubing and re-
trol valve and burner
move foreign matter
2. Locate and correct all leaks
(see Checking Gas Connec-
tions, pages 13 and 14)
2.
GAS LEAK.
SEE WARNING
STATEMENT AT TOP
OF PAGE
113084-01A
21
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ILLUSTRATED PARTS BREAKDOWN
MODELS SVYD18PRA AND SVYD18NRA
1
2
21
3
6
7
4
8
5
21
22
9
11
10
12
23
I
H
L
O
13
O
F
F
N
O
T
L
I P
O
15
20
14
17
24
16
17
18
12
I
H
L
O
O
F
N
F
O
T
O
L I P
19
22
113084-01A
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PARTS LIST
This list contains replaceable parts used in your heater. When ordering parts, follow the instructions
listed under Replacement Parts on page 26 of this manual.
KEY
PART NUMBER
NO. SVYD18PRA
SVYD18NRA
104026-01
103779-01
098249-01
104423-01
098264-02
111124-01
099056-26
102980-01
099387-15
103781-01
103345-02
M11084-38
DESCRIPTION
Stove Log
ODS Pilot (LP)
ODS Nut
Burner Outlet Tube
Male Connector
Burner Retainer Spring
Burner Orifice Injector
Burner
QTY.
1
1
2
1
1
1
1
1
1
1
1
7
1
1
1
1
2
1
1
4
1
1
1
1
1
2
3
4
5
6
7
8
104026-01
103778-01
098249-01
104423-02
098264-02
111124-01
099056-19
102980-01
099387-13
103781-02
103345-02
M11084-38
9
Pilot Tube
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Gas Control Valve
Lower Bracket
Screw, #8 x .38
104383-02CK 104383-02CK Painted Base Assy
098271-10
102445-01
103587-02
098304-01
103784-04
103784-03
M12461-26
–––
098271-10
102445-01
103587-02
098304-01
103784-04
103784-03
M12461-26
100609-01
099918-02
103284-02
099998-01
Ignitor Cable
Piezo Ignitor
Plate, Switch
Screw
Flame Adjustment Knob Extension
Off-Pilot-On Knob Extension
Screw, Hex Slt Wsr 10-32 x .38
Pilot Tube (Regulator to Pilot)
Pilot Regulator
–––
103284-02
099998-01
Wiring Harness
Switch
PARTS AVAILABLE — NOT SHOWN
100563-01
103877-01
100565-01
101137-04
100563-01
103877-01
100565-01
101137-04
Warning Plate
1
1
1
1
Lighting Instructions Plate
Warning Plate Fastener
Hardware Kit
113084-01A
23
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ILLUSTRATED PARTS BREAKDOWN
Oxford™
VCIS(*) Series and PVCIS(*) Series
Victor Hearth™
VH(*)A Series
(* Indicates Color Suffix Designation)
1L
1C
2
1R
8
Oxford™
Stove Body
9
4
5
10
5
5
7-3
7-4
6
5
7-1
3
7-2
9
10
Victor Hearth™
Stove Body
24
113084-01A
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PARTS LIST
This list contains replaceable parts used in your
Oxford™
heater. When ordering parts, follow the instruc-
tions listed under Replacement Parts on page 26
of this manual.
VCIS(*) Series and PVCIS(*) Series
Victor Hearth™
VH(*)A Series
(* Indicates Color Suffix Designation)
KEY PART
NO. NO.
DESCRIPTION
QTY.
1L
1C
1R
2
104171-11
104171-08
104171-12
Top Grate with Screen - Left (Black Only)
Top Grate with Screen - Center (Black Only)
Top Grate with Screen - Right (Black Only)
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
111532-01CK Stove Back Panel (Black Only)
3
104173-01
104173-07
104173-08
104173-09
104173-23
Bottom Door (Charcoal)
Bottom Door (Porcelain Enamel Red)
Bottom Door (Porcelain Enamel Green)
Bottom Door (Porcelain Enamel Sand)
Bottom Door (Porcelain Enamel Black)
4
5
111531-02CK Stove Dropped Bottom
104175-01
104175-07
104175-08
104175-09
104175-44
104176-01
104177-01
**
One Leg (Charcoal) (4 Total Per Stove)
One Leg (Porcelain Enamel Red) (4 Total Per Stove)
One Leg (Porcelain Enamel Green) (4 Total Per Stove)
One Leg (Porcelain Enamel Sand) (4 Total Per Stove)
One Leg (Porcelain Enamel Black) (4 Total Per Stove)
Leg Leveler bolt M8 x 1.25 - 55mm Long (4 Total Per Stove)
Hardware Kit
Door Hinge Step Bolt With Shoulder (1 Per Unit)
Door Catch Bolt M8 x 1.25 - 55mm Long With Two M8
Hex Nuts (1 Per Unit)
Bottom Floor Bolts M6 x 1 - 25mm Long With Flat Washer
And Lock Washer (4 Per Unit)
Leg Bolts M8 x 1.25 - 20mm Long With Flat Washer And
Lock Washer (4 Per Unit)
6
7
7-1
7-2
7-3
7-4
**
1
1
1
**
**
8
9
104178-01
Back Panel Bolts M6 x 1 - 20mm Long With Flat Washer
And Lock Washer (4 Per Unit)
Left Door, Black (Oxford™ Only)
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
113086-01
113086-02
113086-03
113086-04
113086-05
111972-01
111972-02
111972-03
113087-01
113087-02
113087-03
113087-04
113087-05
111972-04
111972-05
111972-06
Left Door, Porcelain Black (Oxford™ Only)
Left Door, Porcelain Green (Oxford™ Only)
Left Door, Porcelain Red (Oxford™ Only)
Left Door, Porcelain Sand (Oxford™ Only)
Left Door, Black (Victor Hearth™ Only)
Left Door, Porcelain Enamel Black (Victor Hearth™ Only)
Left Door, Porcelain Enamel Green (Victor Hearth™ Only)
Right Door, Black (Oxford™ Only)
Right Door, Porcelain Black (Oxford™ Only)
Right Door, Porcelain Green (Oxford™ Only)
Right Door, Porcelain Red (Oxford™ Only)
Right Door, Porcelain Sand (Oxford™ Only)
Right Door, Black (Victor Hearth™ Only)
10
Right Door, Porcelain Enamel Black (Victor Hearth™ Only)
Right Door, Porcelain Enamel Green (Victor Hearth™ Only)
PARTS AVAILABLE — NOT SHOWN
104108-01
104807-01
104807-02
104807-03
104807-04
Touch-up Spray Paint 12 oz Can (Charcoal)
1
1
1
1
1
Touch-up Paint Bottle with Brush (Porcelain Enamel Red)
Touch-up Paint Bottle with Brush (Porcelain Enamel Green)
Touch-up Paint Bottle with Brush (Porcelain Enamel Sand)
Touch-up Paint Bottle with Brush (Porcelain Enamel Black)
** Included In Hardware Kit
113084-01A
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25
SPECIFICATIONS
WIRING DIAGRAM
SVYD18PRA
SVYD18NRA Note: For proper operation of optional accesso-
ries, the wires from the switch to the control must
be connected exactly as shown.
Btu (Variable)
Type Gas
16,000/30,000
16,000/30,000
Propane/LP Only Natural Only
Ignition
Piezo
Piezo
Pressure Manifold 8" W.C.
3.5" W.C.
Inlet Gas Pressure (in. of water)
A
U
T
O
F
O
O
F
N
Maximum
Minimum*
14"
11"
10.5"
5"
Shipping Weight 28 lbs.
* For input adjustment
28 lbs.
Thermopile
SERVICE HINTS
When Gas Pressure Is Too Low
REPLACEMENT PARTS
Note: Use only original replacement parts. This
will protect your warranty coverage for parts re-
placed under warranty.
•
•
•
•
pilot will not stay lit
burners will have delayed ignition
heater will not produce specified heat
PARTS UNDER WARRANTY
propane/LP gas supply may be low (propane/LP
only)
Contact authorized dealers of this product. If they
can’t supply original replacement part(s), call
DESA Heating Products’ Technical Service De-
partment at 1-866-672-6040. When calling DESA
Heating Products, have ready
You may feel your gas pressure is too low. If so, con-
tact your local propane/LP or natural gas supplier.
TECHNICAL SERVICE
•
•
•
•
•
your name and address
You may have further questions about installation,
operation, or troubleshooting. If so, contact DESA
Heating Products’ Technical Service Department
at 1-866-672-6040. When calling, please have your
model and serial numbers of your heater ready.
model and serial numbers of your heater
how heater was malfunctioning
type of gas used (propane/LP or natural gas)
purchase date
Usually, we will ask you to return the part to the
factory.
You can also visit DESA Heating Products’ tech-
PARTS NOT UNDER WARRANTY
Contact authorized dealers of this product. If they
can’t supply original replacement part(s), call
DESA Heating Products at 1-866-672-6040 for re-
ferral information. When calling DESA Heating
Products, have ready
•
•
model number of your heater
the replacement part number
26
113084-01A
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WALL-MOUNT THERMOSTAT
SWITCH GWMT1
(Not Shown)
For remote-ready models. The desired comfort
setting can be selected on the wall thermostat and
the log heater will automatically cycle from pilot
to the heat setting selected.
ACCESSORIES
Purchase these heater accessories from your local
dealer. If they can not supply these accessories,
call DESA Heating Products at 1-866-672-6040
for referral information. You can also write to the
address listed on the back page of this manual.
WALL-MOUNT ON/OFF SWITCH -
GWMS2
(Not Shown)
For remote-ready models. Allows the gas log
heater to be turned on and off with a wall switch.
CLEANING KIT - GCK
(Not Shown)
For all models. Your vent-free gas appliance re-
quires regular cleaning and maintenance to pre-
vent performance problems. This kit gives you the
tools and instructions to make it easy to clean all
critical areas of your appliance.
EQUIPMENT SHUTOFF VALVE
GA5010
For all models. Equipment shutoff valve with 1/8"
NPT tap. Fits 1/2" NPT pipe.
INFORMATION VIDEO - 108917-01
For all models. A care and maintenance video is
available by calling 1-866-672-6040.You may also
email your request to
FIRE CRACKLE - CF6-A
(Not Shown)
For all models. Creates the sound of a real burn-
ing fire.
RECEIVER AND HAND-HELD
THERMOSTAT REMOTE CONTROL
KIT - GHRCTB
For remote-ready models. Allows the gas log
heater to be operated in a manually or thermostati-
cally controlled mode. You can turn the gas log
heater on and off without ever leaving the com-
fort of your easy chair.
STOVE HEARTH BASE - GC10SP
(Not Shown)
For all models. Hearth base stained oak finish.
Required when stove is placed on carpet. Dimen-
sions 4" x 35 3/4" x 30 1/2" (H x W x D).
STOVE CONVERSION KIT - 113051-01
For models using SVYD18NR/PR vent-free
stove inserts. This kit supplies stove back panel,
stove dropped bottom and needed hardware to
mount the vent-free heater into the stove.
RECEIVER AND HAND-HELD
REMOTE CONTROL KIT - GHRCB
For remote-ready models. Allows the gas log
heater to be turned on and off by using a hand-
held remote control.
113084-01A
27
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WARRANTY INFORMATION
KEEP THIS WARRANTY
Model
Serial No.
Date Purchased
Always specify model and serial numbers when communicating with the factory.
We reserve the right to amend these specifications at any time without notice. The only warranty applicable is our
standard written warranty. We make no other warranty, expressed or implied.
LIMITED WARRANTY
Vent-Free Gas Log Heaters and Oxford™ and Victor Hearth™ Stove Chassis
DESA Heating Products warrants this product to be free from defects in materials and components for four (4)
years from the date of first purchase, provided that the product has been properly installed, operated and main-
tained in accordance with all applicable instructions. To make a claim under this warranty the Bill of Sale or
cancelled check must be presented.
This warranty is extended only to the original retail purchaser. This warranty covers the cost of part(s) required to
restore this heater to proper operating condition and an allowance for labor when provided by a DESA Heating
ProductsAuthorized Service Center. Warranty part(s) MUST be obtained through authorized dealers of this prod-
uct and/or DESA Heating Products who will provide original factory replacement parts. Failure to use original
factory replacement parts voids this warranty. The heater MUST be installed by a qualified installer in accordance
with all local codes and instructions furnished with the unit.
This warranty does not apply to parts that are not in original condition because of normal wear and tear, or parts
that fail or become damaged as a result of misuse, accidents, lack of proper maintenance or defects caused by
improper installation. Travel, diagnostic cost, labor, transportation and any and all such other costs related to
repairing a defective heater will be the responsibility of the owner.
TO THE FULL EXTENTALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE SALE
OF THE PRODUCT; THIS EXPRESS WARRANTY EXCLUDES ANY AND ALL OTHER EXPRESSED
WARRANTIESAND LIMITS THE DURATION OFANYANDALL IMPLIED WARRANTIES, INCLUDING
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO FOUR (4)
YEARS ONALLCOMPONENTS FROM THE DATE OF FIRST PURCHASE;AND DESAHEATING PROD-
UCTS’ LIABILITY IS HEREBY LIMITED TO THE PURCHASE PRICE OF THE PRODUCT AND DESA
HEATING PRODUCTS SHALLNOT BE LIABLE FORANY OTHER DAMAGES WHATSOEVER INCLUD-
ING INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow a limitation on how long an implied warranty lasts or an exclusion or limitation of
incidental or consequential damages, so the above limitation on implied warranties, or exclusion or limitation on
damages may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
For information about this warranty write:
2701 Industrial Drive
P.O. Box 90004
Bowling Green, KY 42102-9004
113084-01
Rev. A
113084 01
03/04
NOT A UPC
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