Dacor Cooktop dct3655 User Manual

Use and Care Manual  
Distinctive Series Cooktop  
Model DCT365S  
o f C o n t e n t s  
y Instructions .......................... 1  
now Your Cooktop ...................... 4  
Setp Your Cooktop............................... 5  
Operting Your Cooktop............................... 6  
Care and Cleaning ...................................... 8  
Before You Call for Service.......................... 11  
Warranty and Service ................................ 12  
Warranty Card..............................Back Cover  
Part No. 106926 Rev. A  
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Important Safety Instructions  
Installer: Leave these instructions with the appli-  
ance.  
Important Information About  
Safety Instructions  
The Important Safety Instructions and warn-  
ings in this manual are not meant to cover all pos-  
sible problems and situations that can occur. Use  
common sense and caution when installing, main-  
taining or operating this or any other appliance.  
Consumer: Read this use and care manual com-  
pletely before using this appliance. Save it for future  
reference. It contains important use and care infor-  
mation. Keep your sales receipt or canceled check.  
Proof of original purchase date is required for war-  
ranty service.  
For service and warranty information, see page 12.  
Always contact the Dacor Customer Service Team  
about problems or situations that you do not under-  
stand.  
If you have any questions (other than warranty  
questions), call:  
Dacor Customer Service  
Safety Symbols and Labels  
(800) 793-0093 (U.S.A. and Canada)  
Monday — Friday 6:00 a.m. to 5:00 p.m. Pacific Time  
DANGER  
Immediate hazt WILL result in severe personal  
injury or de
Have the complete model and serial number identifi-  
cation of your cooktop ready. Record these numbers  
below for easy access. The numbers are found on a  
label on the under side of the chassis.  
ARNING  
Model number ______________________________  
Serial number ______________________________  
Date of purchase _________________________
Hctices that COULD result in severe  
ath.  
CAUtION  
or unsafe practices that COULD result in minor  
Since we continuously improve the quality an
formance of our products, we may make ch
to the appliance without updating this ma
this manual.  
al injury or property damage.  
ANGER  
IMPORtANt: If you smell gas:  
Do not use or light any a
Do not touch any electriny electrical devices including the telephone in your building.  
From a neighbor’s phone, icall the gas supplier. Follow the gas supplier’s instructions.  
If you cannot contact the gas ser, call the fire department.  
IMPORtANt: To avoid the possibility of explosion or fire, do not store or use combustible, flammable or explosive  
vapors and liquids (such as gasoline) inside or in the vicinity of this or any other appliance. Also keep items that could  
explode, such as aerosol cans away from the cooktop. Do not store flammable or explosive materials in adjacent  
cabinets or areas.  
CALIFORNIA PROPOSItION 65 WARNING  
WARNING  
The burning of gas cooking fuel generates some  
by-products that are on the list of substances which  
are known by the State of California to cause cancer or  
reproductive harm. California law requires businesses  
to warn customers of potential exposure to such  
substances. To minimize exposure to these substances,  
always operate this unit according to the use and care  
manual, ensuring you provide good ventilation when  
cooking with gas.  
NEVER use this appliance as a space heater to heat or  
warm the room. Doing so may result in carbon monoxide  
poisoning and overheating of the appliance.  
WARNING  
NEVER cover the slots or holes anywhere on the  
cooktop. Doing so blocks air flow through the cooktop  
and may cause carbon monoxide poisoning. Aluminum  
foil linings may also trap heat, causing a fire hazard.  
Keep all slots clear of grease and grime.  
READ AND SAVE  
tHESE INStRUCtIONS  
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Important Safety Instructions  
General Safety Precautions  
To reduce the risk of fire, electric shock, serious injury or death when using your cooktop, follow basic  
safety precautions, including the following:  
WARNING  
WARNING  
If you receive a damaged product, immediately  
contact your dealer or builder. Do not install or use a  
damaged appliance.  
Do not heat unopened food containers such as baby  
food jars and cans. Pressure build up may cause the  
container to burst and cause injury.  
Make sure that the cooktop has been properly  
installed and grounded by a qualified installer  
according to the accompanying installation  
Clean the cooktop thoroughly before operating it for  
the first time.  
Keep flammable items, such as paper, cardboard,  
plastic and cloth away from the burners and other  
hot surfaces. Do not allow pot holders to touch hot  
surfaces or gas bers.  
instructions. Have the installer show you the location  
of the gas shut off valve and the power cord so that  
you know where and how to turn off the gas supply  
and disconnect power to the cooktop.  
Do not wear longing apparel while using the  
cooktop. Do hing to come into contact  
with the ding areas during and  
immed
Do not install, repair or replace any part of the  
cooktop unless specifically recommended in the  
literature accompanying it. A qualified service  
technician should perform all other service.  
Do ky cloth as pot holders.  
Before performing any type of service, make sure that  
the gas supply is turned off and the power cord to the  
cooktop is disconnected.  
le or heat sensitive objects over  
s near a window, do not use long  
window treatment. The curtains could blow  
ooktop and create a fire hazard.  
Only use this cooktop for cooking tasks expected of  
a home appliance as outlined in this manual. This  
cooktop is not intended for commercial use.  
id the possibility of fire, do not leave the  
DO NOT TOUCH ANY OF THE SURFACES O
COOKTOP DURING OR IMMEDIATELY AF
USE. After use, make sure these surface
sufficient time to cool before touching
ktop unattended when in use.  
Clean and maintain the cooktop regularly as  
instructed in this manual. Keep the entire cooktop,  
ventilation filters and cooktop hoods free of grease  
that could catch fire.  
Make sure individuals who use the
to operate it properly.  
Use cookware only for its intended purpose. Check  
the manufacture’s recommendations before use to  
determine if a utensil is suitable for use on a cooktop.  
Certain types of glass, ceramic and earthenware are  
not suitable for use on a cooktop. Personal injury  
or damage may result from the improper use of  
cookware.  
Never allow anyone, includid or  
climb on any part of the ccause  
damage, serious injury or de children  
alone or unattended in the aree cooktop.  
Do not allow children to play with ontrols or touch  
other parts of the cooktop.  
Do not store items of interest to children on top of  
or above the cooktop. Children could be burned or  
injured while climbing on the appliance.  
Select cookware carefully. Use utensils of the proper  
size, material and construction for the particular type  
of cooking being done. Utensils need to be large  
enough to contain the desired quantity of food without  
boil-overs or spill-overs. Choose pans with easy to  
hold handles that will stay cool while cooking. Do not  
use utensils with loose handles. Avoid using pans that  
are too heavy to lift safely.  
Do not attempt to use this appliance in the event of a  
power failure. If a power failure occurs while operating  
the cooktop, turn all control knobs to the OFF position.  
Do not tamper with the controls. Do not adjust or alter  
any part of the cooktop unless specifically instructed  
to do so in these instructions.  
Do not allow pots or pans to boil dry.  
Do not cover the burners and grates with anything  
except properly selected utensils. Decorative covers  
may cause a fire hazard or damage to the cooktop  
if a burner is accidentally turned on with the cover in  
place.  
Use extreme caution if adding water to food on a  
hot cooktop. The steam can cause serious burns or  
scalds.  
Use only dry pot holders when removing food and  
cookware from the cooktop. Wet pot holders can  
cause steam burns.  
2
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Important Safety Instructions  
WARNING  
WARNING  
Make sure that all the cooktop parts are dry before  
TO REDUCE THE RISK OF INJURY TO PERSONS IN  
THE EVENT OF A RANGE TOP GREASE FIRE:  
lighting a burner.  
Turn the knobs to the OFF position prior to removing  
a. SMOTHER FLAMES with a close-fitting lid, cookie  
sheet or metal tray, then turn off the burner. BE  
CAREFUL TO PREVENT BURNS. If the flames do  
not go out immediately, EVACUATE AND CALL THE  
FIRE DEPARTMENT.  
them from the valve stems.  
The cooktop should never be operated without the  
knobs in place.  
Non-stick coatings, when heated, can be harmful to  
birds. Remove birds to a separate, well-ventilated  
room during cooking.  
b. NEVER PICK UP A FLAMING PAN - you may be  
burned.  
c. DO NOT USE WATER, including wet dish cloths or  
towels - a violent steam explosion may result.  
When deep fat frying:  
Be certain that the pan is large enough to contain  
the desired volume of food without overflow caused  
by the bubbling of the fat. Never leave a deep fat  
fryer unattended.  
d. Use a fire extinguisher ONLY if:  
You have a ass ABC extinguisher, and you  
already kw to operate it.  
Avoid frying moist or frost-covered foods. Foods  
with high water content may cause spattering or  
spilling of the hot fat.  
The ficontained in the area where it  
sta
s being called.  
Heat fat slowly, and stir together any combination  
of oils and fats prior to applying heat. Utilize a deep  
fat frying thermometer to avoid heating the fat to  
temperatures above the flash point.  
ire with your back to an exit.  
CAUtION  
This appliance is equipped with a three prong  
grounding plug for your protection against possi
electric shock hazards. If only a two prong ou
available, it is the customer’s responsibility
it replaced with a dedicated, grounded t
electrical outlet by a licensed electric
under any circumstances:  
llow acids (citrus juices, tomato sauces, etc.)  
ain on the cooktop’s surfaces. The finish may  
in.  
Never use the cooktop surface as a cutting board.  
Do not try to remove heavy spills with a sharp object  
such as a knife or metal spatula. Sharp objects may  
scratch the cooktop’s surfaces.  
Cut or remove the third (gro
power cord.  
Do not expose the knobs to direct flame, hot utensils  
or other sources of heat.  
Use an adapter plug.  
Use an extension co
Use a power cord that is maged.  
Plug the cooktop into an elel outlet with a  
ground fault interrupter (GFI).  
Power cord with three  
Three prong  
prong grounding plug electrical outlet  
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Getting to Know Your Cooktop  
Cooktop Features  
SimmerSear™ Burner: Dacor’s exclusive precision  
burner control system. Your cooktop is equipped  
with one SimmerSear burner. The SimmerSear  
burner has a wider range of heat settings than the  
standard burners. The wider range allows you pre-  
cise heat control from simmer to sear (high).  
Flame-less Ignition: The cooktop generates a  
spark to light a burner when you turn the knob ON.  
Perma-Flame™: The Perma-Flame instant re-igni-  
tion feature automatically re-lights a burner quickly  
if it goes out. With Perma-Flame, your cooking  
experience is uninterrupted because the flame is re-  
ignited at the same level as when it went out.  
Sealed Burners: Gaskets around the underside of  
all burner bases prevent spilled liquids from leaking  
into the cooktop’s internal parts.  
Smart Flame™ Technology: All burners are  
equipped with Dacor’s Smart Flame technology. It  
reduces the temperature under the fingers of the  
porcelain-coated cast iron grates. Smart-Flame  
extends grate life and protects the finish.  
Long Life Grates: The porcelain coated cast iron  
grates support the cooking utensils during cooking.  
They are removable to allow the area below and  
around the burners to be cleaned easily.  
Spill Tray: The spill tray catches any food that falls  
through the cooktop grates.  
Burner Control Indicator Lights: Each knob has  
an indicator light that corresponds to the burner  
that it controls. The light illuminates when a burner  
is on.  
A SimmerSear burner:  
U  
C Standard burner:  
800-18000 BTU  
1300-9000 BTU  
C
B
Grate  
A
Spill tray  
C
Indicator light  
Burner  
control knob  
top View of Cooktop  
4
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Setting Up Your Cooktop  
Grates  
Burner and Grate Assembly  
Gently set the grates on top of the spill tray. Put the  
legs of each grate into the corresponding dimples.  
WARNING  
Never attempt to operate the cooktop with any of the  
burner parts removed. Assemble the burners and grates  
only when the cooktop is cool.  
IMPORTANT: Each grate is different. Orient them  
as shown. Each grate has a slot on the bottom that  
matches up with a notch on the spill tray. The slots  
on the grates all go toward the back of the cooktop.  
SimmerSear Burner  
Slot on  
Left grate,  
curved fingers  
bottom  
1. Install the SimmerSear burner ring on the Sim-  
erSear burner base (located on the center of the  
cooktop). Line up the indentations on the bottom  
of the burner ring with the pins on top of the  
burner base.  
Center grate  
on left  
Slot on  
bottom  
Slot on  
bottom  
2. Set the outer SimmerSear burner cap on top of  
the burner ring. Make sure it is centered on top.  
3. Set the inner SimmerSear burner cap on the  
center of the burner base. Line up the ridge  
on the bottom of the cap with the pins on the  
center of the burner base.  
Standard Burners  
Right grate,  
curved fingers  
on right  
1. Install the standard burner rings on the standard  
burner bases (match sizes). Put the holes on t
edge of each ring over the igniter. Center th
tabs on the bottom of each ring in the hol
the center of each base.  
2. Install all the standard burner caps.
the bottom of each cap must surr
each ring.  
Notch  
SimmerSear burner  
Ridge on bottom  
Standard burner  
StEP 3  
Ridge on  
bottom of  
burner cap  
Igniter hole  
Outer burner cap  
StEP 2  
StEP 2  
Burner ring  
StEP 1  
StEP 1  
Burner ring -  
top view  
Igniter on burner base  
Pin on  
burner base  
CAUtION: Top of  
igniter is sharp  
SimmerSear Burner Assembly  
Standard Burner Assembly  
(Center Burner)  
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Operating Your Cooktop  
Selecting the Cookware  
Lighting a Burner  
WARNING  
WARNING  
NEVER cover any slots or holes anywhere on the  
cooktop. Doing so will block air flow through the  
cooktop and may cause carbon monoxide poisoning.  
Keep all slots and holes clear of grease and grime.  
To avoid the chance of fire, explosion or carbon  
monoxide poisoning, do not attempt to use your  
cooktop without the burners completely and properly  
assembled (see page 5). The burner rings spread the  
flame evenly around the burner cap. The burner rings  
and burner caps must be properly seated for proper  
burner lighting and operation.  
To avoid burns and scalding, always turn pan handles  
to a position where they cannot be easily hit. Also,  
handles should not extend over adjacent burners.  
Always set utensils gently onto the grates and center  
them so that they are well-balanced.  
In the interest of safety, always light the burner before  
putting the cooking utensil on the grate. Turn the  
burner knob to the off position before removing the  
utensil. Always check the position of the control knobs  
to make sure the ktop is off when you are finished  
cooking.  
Do not drag cookware across the grates. Sliding may  
damage the finish. Lift utensils to reposition them. Do  
not drop them on the grate.  
Cookware with rough bottoms can cause permanent  
Do not turn r than the HIGH position  
until lit. Dn a burst of flame that  
could e to the surrounding area.  
damage to the coated surfaces on the grates.  
To avoid burns or fire hazard, reduce the flame level  
if it extends beyond the bottom of the utensil. A flame  
that extends up the sides of the utensil is potentially  
dangerous.  
Do the burner while the igniter is  
shock could result.  
ners with a match or other open  
es not ignite after four seconds or if the  
s out and gas escapes, turn the knob to the  
osition. Open a window and allow at least five  
tes for the gas to dissipate. Repeat the lighting  
ocedure.  
. To light a burner, press down on the correspond-  
ing control knob and turn it slowly counterclock-  
wise to the HIGH position (see below). As you  
turn the knob, the indicator light for the burner  
will come on and the burner igniters will spark.  
The igniters will stop sparking when ignition for  
the selected burner occurs.  
For overall safety and best cooktop
select the correct cooking utensi
cooked. Improperly selected c
not cook evenly or efficientl
Use cookware that:  
Has flat, smooth bottoms.  
Is well balanced.  
2. Once the burner is lit, set the flame height to the  
desired level by rotating the control knob further  
counterclockwise, then place the utensil on the  
grate. The thickness of the flame level indicator  
on the knob edge indicates the flame setting.  
Has tight fitting lids to keep heat, odors and  
steam in.  
Knob position  
indicator  
ON  
HIGH  
position  
IMPORTANT: Avoid spills as much as possible. The  
porcelain surfaces of the grates and burner caps are  
acid-resistant but not acid-proof. Some foods can  
cause permanent damage if allowed to remain on  
porcelain surfaces.  
Standard  
Burner Knob  
LOW  
position  
Area of  
operation  
6
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Operating Your Cooktop  
NOTE: The center burner, with it’s SimmerSear  
Cooking Tips  
feature, allows a higher precision of flame control.  
Turning the knob further counterclockwise reduces  
the flame to the simmer setting. Once in simmer  
mode, only the small inner portion of the burner  
operates.  
For superior cooking performance and to save  
energy:  
Reduce the flame height to the minimum level  
necessary to perform the desired cooking pro-  
cess. Food cooks just as quickly at a gentle boil  
as it does at a vigorous, rolling boil. A higher boil  
than is necessary wastes energy, cooks away  
moisture and causes a loss in food flavor and  
nutrients.  
Knob position  
indicator  
ON  
LOW  
position  
HIGH  
position  
Use low or medium flame heights when cooking  
in utensils that are poor conductors of heat, such  
as glass, ceramic and cast iron cooking vessels.  
Reduce the flame height until it covers approxi-  
mately 1/3 of the utensil diameter to ensure  
even heating d reduce scorching.  
Minimize nt of liquid or fat to reduce  
cookin
Area of  
operation  
Use n repeatedly removing the  
liing so will decrease cooking  
rgy.  
SimmerSear  
Burner Knob  
IMPORTANT:  
t to reduce cooking time.  
When the cooktop is cool, the igniters may con
tinue to spark if the control knob is set to the  
LOW position. The sparking will stop when
burner is warm. The tendency to spark
cold can be reduced by operating the
higher flame setting for about 60 s
60 seconds, lower the flame to th
for cooking. The burner will als
if a utensil is placed on the g
ers will also spark automas  
distorted by a draft or bntila-  
tion system. Eliminatce the  
ventilation blower sps type of  
problem.  
le Accessories  
CAUtION  
prevent damage:  
Place the optional accessories only in the position(s)  
indicated below.  
Follow the heat setting instructions below.  
Wok Ring (Dacor Model# AWR4): The wok ring  
is a safe, convenient way to stir fry. Place it on top  
of the center grate, aligning the wok ring feet with  
the grate fingers. It will hold most standard sized  
woks.  
To keep the burners operaoperly, keep the  
burner igniters, burner rings nd burner caps  
clean and dry. See Care and Cleaning starting  
on page 8. Dirty or wet igniters will result in con-  
stant sparking, even if there is a flame present.  
The flame should burn evenly around the perim-  
eter of the burner, except underneath each grate  
support finger, where the flame height is reduced  
by Dacor’s Smart-Flame feature. A normal flame  
is steady and blue in color. Foreign material in  
the gas line, especially in new construction, may  
cause an orange flame during initial operation.  
The orange color will disappear with further use.  
Small yellow tips on the ends of the flames are  
normal when using LP gas.  
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Care and Cleaning  
Disassembly  
Cleaning the Cooktop  
CAUtION  
WARNING  
Clean only the parts of the cooktop listed in this  
There is a plastic spill protector located under each knob  
to help prevent liquids from getting inside the cooktop  
chassis. To prevent damage, do not remove them from  
the cooktop.  
manual. Clean them only in the manner specified.  
To avoid dangerous fumes or damage to your  
cooktop’s surfaces and accessories, use only the  
types of cleaning solutions specified in this manual.  
1. Turn the knobs to the OFF position.  
2. For safety, disconnect the cooktop power cord  
from the electrical outlet.  
To avoid electrical shock or burns, turn off the burners  
and make sure that all parts are cool before cleaning.  
DO NOT turn the burners on during cleaning.  
3. When the cooktop is cool, remove the grates  
from the top of the cooktop.  
Do not use a steam cleaner to clean the cooktop.  
Steam could penetrate the electrical components  
and cause a short circuit. After cleaning the burners,  
reassemble all of the burner parts before attempting to  
operate the cooktop.  
4. Disassemble the burners: Lift the burner caps  
and burner rings off of the burner bases.  
To prevent damage, do not use abrasive or corrosive  
cleaners or applicators such as steel wool or scouring  
pads, on any part of the cooktop unless instructed to  
do so. Use only a sponge, soft cloth, fibrous or plastic  
brush, or nylon cleaning pad for cleaning the surfaces  
of your cooktop.  
Do not try to remove heavy spills with a sharp object  
such as a knife or metal spatula. Sharp objects may  
scratch your cooktop’s surfaces.  
After cleaning the burners, always dry and rea
the cooktop parts completely before use. Se
To keep the cooktop looking and opera
clean it after every use. Also, quickl
that occur while cooking. Be caref
hot areas.  
If you allow spills to sit on hy  
will burn on and be very drtain  
types of food, such as tomatces, vin-  
egar, alcohol and milk can daminishes if  
you allow them to stand for any lh of time.  
IMPORTANT: The cooktop is exposed to extremely  
high temperatures. The grates are under high stress  
when hot utensils are placed on them. Also, the  
cooktop parts are occasionally exposed to acidic  
food spill-overs. These severe operating conditions,  
cause the porcelain enamel parts on your cooktop  
to undergo a change in appearance over time. If  
you care for and clean these parts carefully, you will  
slow down, but not eliminate, the aging process.  
5. Grasp each knob and pull straight up to remove.  
Knob  
Valve shaft  
Spill protector  
DO NOt remove!  
8
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Care and Cleaning  
2. Examine the burner rings and the top of the  
Cleaning the Burners and Igniters  
SimmerSear burner base. Remove anything  
stuck in the slots with a straightened paper clip,  
wire or needle. Be careful not to scratch, deform  
or damage the ring and base. Do not distort the  
shape of the slots. Since the SimmerSear burner  
base is not removable, it must be cleaned in  
place.  
CAUtION  
Use care while cleaning the igniters. The porcelain is  
fragile and can crack or break.  
IMPORTANT: Dirty or wet igniters may not work  
properly or may not spark at all. Also the ignit-  
ers may not work if any other burner parts are not  
clean.  
3. Clean all the burner parts, including the Sim-  
merSear burner base, with window cleaner  
or rubbing alcohol. Use a cleaning brush with  
plastic bristles or a firm tooth brush. When done,  
rinse the parts well with clean water. Dry all the  
parts thoroughly before re-assembling them.  
Check for any dirt or grime deposited on the indi-  
vidual burner parts, or the igniters.  
1. Clean completely around the igniter, including  
over and under the edge of the metal top and  
porcelain base. A firm toothbrush is also ideal for  
this task. Use care while cleaning because the  
porcelain is fragile and can crack or break. Do  
not use water to clean the igniters. If necessary,  
use a small amount of rubbing alcohol to help  
dissolve grime.  
4. Reassemble the cooktop according to the burner  
and grate assembly instructions on page 5.  
Test the burafter reassembling them. If  
the flame n, be sure that all the burner  
parts asitioned, then check for any  
remon the burner parts or  
igng is still present, make  
ompletely dry. If the unit still  
s after drying, call your local  
ed Service Agent.  
Inner burner cap  
Burner cap  
Outer bu
Burner ring  
slots  
Igniter on  
burner base  
Igniter on  
burner base  
op of burner  
base  
CAUtION: Top of  
igniter is sharp  
Standard Burner Assembly  
SimmerSear Burner Assembly  
The spill tray and the panels surrounding it  
are made of high quality stainless steel. Clean  
stainless steel surfaces with the Dacor Stainless  
Steel Cleaner included with your cooktop. Use it  
according to the directions on the package. You  
may order additional stainless steel cleaner at  
Stainless Steel Surfaces Including Spill Tray  
CAUtION  
Always wipe stainless steel (silver colored) surfaces  
with the grain. To prevent scratching, do not use  
abrasive cleaners or scrubbers on stainless steel  
surfaces.  
You may also clean the stainless steel surfaces  
with a mild solution of detergent and warm  
water. Rinse and dry with a soft, lint-free cloth.  
Use stainless steel cleaner only on stainless steel  
surfaces.  
Continued...  
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Care and Cleaning  
Cleaning the Knobs  
Cleaning the Grates and WOK Ring  
CAUtION  
CAUtION  
Do not soak the knobs in water or put them in the  
dishwasher.  
DO NOt use any of the cleaners listed below to clean  
the burners, igniters or stainless steel surfaces.  
Do not clean the cooktop grates, burner parts or WOK  
1. Turn the knobs to the OFF position.  
ring in a dishwasher. They will be damaged.  
2. Disconnect the cooktop power plug from the  
electrical outlet.  
The grates and optional WOK ring are coated with a  
porcelain finish.  
3. Grasp each knob and pull up to remove.  
For everyday cleaning, use  
a soft cloth or non-abra-  
sive pad with warm soapy  
water to clean all of the  
porcelain parts.  
4. Wash the knobs with a solution of warm soapy  
water. Dacor recommends hand dishwashing  
liquid.  
5. To replace the knobs, align the “D-shaped”  
opening on the bottom of the knob with the end  
of the valve shaft. Carefully push the knob on  
until it stops.  
If necessary, toh stains may be removed by  
applying fullh sprays such as Simple  
Green™, Apose Cleaner or Formula  
409™. Tuse the mildest cleaner  
needee clean.  
IMPORTANT:  
The knob for the center burner is different  
from the standard burner knobs. It has a  
longer adjustment range indicator.  
Forn stains, you may use a  
ner or applicator, such as  
n Ami™, S.O.S.® pads or other  
el wool pads. Use these cleaners  
e care and only on occasion. Exten-  
f these types of abrasives will eventu-  
mage the porcelain enamel.  
nt  
tor  
Longer adjustment  
range indicator  
SimmerSear  
Burner Knob  
d  
Knob  
6. Connect the cooktop power plo the electrical  
outlet.  
10  
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Before You Call for Service  
Problem Solution Guide  
Problem  
May Be Caused By  
What to Do  
Nothing works.  
Cooktop not connected to elec- Check to make sure power cord is con-  
trical power. nected to electrical outlet.  
Power to electrical outlet is off. Turn on power at circuit breaker or fuse  
box. Check for tripped breaker or blown  
fuse.  
Power outage.  
Contact power company.  
Igniters do not spark.  
No flame.  
Power not supplied to unit.  
Wet or dirty igniter(s).  
See Nothing Works above.  
Clean and dry igniter(s) and burner  
assemblies according to Care and Clean-  
ing section.  
Igniter not working (no clicking See Igters do not spark above.  
sound).  
Wet or dirty igniter(s).  
Gas is turned off.  
Caccording to Care and  
.  
gas supply valve is in the  
Gas supply interrupted.  
as company.  
Burner goes out at low set- Low gas pressure.  
ting.  
ct gas company to have pressure  
ted.  
Flame is distorted, yellow or Burner parts a
Clean and dry according to Care and  
Cleaning section.  
very large.  
clogged.  
Burner py  
positio
Make sure burner is assembled according  
to the Setting Up Your Cooktop sec-  
tion.  
Cse a differ-  
atural or LP)  
ferent altitude.  
Have a qualified service technician check  
to make sure that the cooktop is set up  
for the type of gas and the correct alti-  
tude.  
ator is not installed or Have a qualified service technician check  
the gas regulator.  
Igniters continue to spark  
(click) after flame ignites.  
er is cold.  
Igniters may continue to spark for up to  
60 seconds when burner is cold and set  
to low. See Operating Your Cooktop  
section for more information on how to  
minimize.  
Flame distorted by air draft.  
Wet or dirty igniter(s).  
Minimize any air drafts around the cook-  
top. Close nearby windows.  
Clean and dry according to Care and  
Cleaning section.  
Burner parts wet or dirty.  
Clean and dry according to Care and  
Cleaning section.  
Burner parts not properly posi- Make sure burner is assembled according  
tioned.  
to the Setting Up Your Cooktop sec-  
tion.  
Power supply polarity is  
reversed.  
Have a licensed electrician check the  
polarity of electrical outlet.  
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Warranty and Service  
OUTSIDE THE FIFTY STATES OF THE U.S.A.,  
THE DISTRICT OF COLUMBIA AND CANADA:  
Getting Help  
LIMITED FIRST YEAR WARRANTY  
Before you request service, please review the  
Before You Call for Service section on page 11.  
If you have performed the checks in the Problem  
Solution Guide and the problem has not been  
remedied, please contact us at one of the numbers  
below. Prior to requesting service, it is helpful to  
be familiar with the warranty terms and conditions  
listed in the Warranty section on this page.  
If your DACOR product fails to function within one  
year of the original date of purchase, due to a defect  
in material or workmanship, DACOR will furnish a  
new part, F.O.B. factory to replace the defective  
part. All delivery, installation and labor costs are the  
responsibility of the purchaser. The owner must pro-  
vide proof of purchase, upon request, and have the  
appliance accessible for service.  
For warranty repairs, call:  
Dacor Distinctive Service  
What Is Not Covered  
Phone: (877) 337-3226 (U.S.A. and Canada)  
Business Hours: 6:00 a.m. - 4:00 p.m. Pacific Time  
Service calls to educate the customer in the  
proper use and care of the product.  
For non-warranty repairs, call:  
Dacor Customer Service  
Failure of the puct when used for commercial,  
business, renny application other than for  
residential se.  
Phone: (800) 793-0093 (U.S.A. and Canada)  
Business Hours: 6:00 a.m. - 5:00 p.m. Pacific Time  
Replacees or fuse boxes or  
reseters.  
Contact us through our web site at:  
Dct caused by accident, fire,  
of God.  
At Dacor, we believe that our quality of service  
equals that of our product. Should your experience  
with our service network or product be different,  
please contact our Customer Service Team and  
share your encounter with us. We will do our
to resolve the situation for you and deliver
Dacor promise.  
loration or damage to glass,  
s, plastic components, trim, paint  
smetic finish, caused by improper  
care, abuse or neglect.  
EDIES PROVIDED FOR IN THE ABOVE  
SS WARRANTIES ARE THE SOLE AND EXCLU-  
E REMEDIES. THEREFORE, NO OTHER EXPRESS  
ARRANTIES ARE MADE, AND OUTSIDE THE FIFTY  
STATES OF THE UNITED STATES, THE DISTRICT  
OF COLUMBIA AND CANADA, ALL IMPLIED WAR-  
RANTIES, INCLUDING BUT NOT LIMITED TO, ANY  
IMPLIED WARRANTY OF MERCHANTABILITY OR  
FITNESS FOR A PARTICULAR USE OR PURPOSE, ARE  
LIMITED IN DURATION TO ONE YEAR FROM THE  
DATE OF ORIGINAL PURCHASE. IN NO EVENT SHALL  
DACOR BE LIABLE FOR INCIDENTAL EXPENSE OR  
CONSEQUENTIAL DAMAGES. NO WARRANTIES,  
EXPRESS OR IMPLIED, ARE MADE TO ANY BUYER  
FOR RESALE.  
If you need anything clarified, just let
Warranty  
What Is Covered  
CERTIFICATE OF WARRAR  
COOKTOPS  
WITHIN THE FIFTY STATES OF E U.S.A., THE  
DISTRICT OF COLUMBIA AND CANADA*:  
FULL ONE-YEAR WARRANTY  
If your DACOR product fails to function within one  
year of the original date of purchase, due to a defect  
in material or workmanship, DACOR will remedy the  
defect without charge to you or subsequent users.  
The owner must provide proof of purchase upon  
request, and have the appliance accessible for ser-  
vice.  
Some states do not allow limitations on how long  
an implied warranty lasts, or do not allow the exclu-  
sion or limitation of inconsequential damages, so  
the above limitations or exclusions may not apply  
to you. This warranty gives you specific legal rights,  
and you may also have other rights that vary from  
state to state.  
*Warranty is null and void if non-ETL approved  
product is transported from the U.S.  
12  
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NO POSTAGE  
NECESSARY  
IF MAILED  
IN THE  
UNITED STATES  
BUSINESS REPLY MAIL  
FIRST-CLASS MAIL PERMIT NO 1600 CITY OF INDUSTRY CA  
POSTAGE WILL BE PAID BY ADDRESSEE  
DACOR  
ATTN WARRANTY PROCESSING DEPT  
PO BOX 90070  
CITY OF INDUSTRY CA 91715-9907  
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WARRANTY INFORMATION  
IMPORTANT:  
Your warranty will not be activated until you activate it online or return this form to Dacor. If you have purchased more  
than one Dacor product, please return all forms in one envelope or activate the warranty for each product online.  
Please rest assured that under no conditions will Dacor sell your name or any of the information on this form for mailing list purposes. We  
are very grateful that you have chosen Dacor products for your home and do not consider the sale of such information to be a proper way  
of expressing our gratitude!  
Owner’s Name:  
Last (Please Print or Type)  
First  
Middle  
Street:  
City:  
State:  
Telephone:  
Zip:  
Zip:  
Purchase Date:  
Dealer:  
City:  
Email:  
State:  
Your willingness to take a few seconds to fill in the section below will be sincerely .  
1. How were you first exposed to Dacor products? (Please check one only.
A. T.V. Cooking Show  
B. Magazine  
C. Appliance Dealer Showroom  
D. Kitchen Dealer Showroom  
E. Home Show  
F
ner  
2. Where did you buy your Dacor appliances?  
A. Appliance Dealer  
B. Kitchen Dealer  
C. Builder Supplier  
uilder  
Other  
3. For what purpose was the produc
A. Replacemen
B. Part of a
C. New Home  
D. Other  
4. What is your household
A. Under $75
B. $75,000 – $1
C. $100,000 – $1500  
D. $150,000 – $200,000  
E. $200,000 – $250,000  
F. Over $250,000  
5. What other brands of appliances do you have in your kitchen?  
A. Cooktop  
B. Oven  
C. Dishwasher  
D. Refrigerator  
6. Would you buy or recommend another Dacor product?  
Yes  
No  
Comments:  
Thank you very much for your assistance. The information you have  
provided will be extremely valuable in helping us plan for the future  
and giving you the support you deserve.  
Web site:  
Corporate phone:  
(800) 793-0093  
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