Dell Server E11S User Manual
Dell PowerEdge T110 II  
Systems  
Owner’s Manual  
Regulatory Model E11S Series  
Regulatory Type E11S002  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Contents  
1
About Your System  
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Accessing System Features During Startup.  
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Front-Panel Features and Indicators  
Back-Panel Features and Indicators  
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Guidelines for Connecting External Devices .  
NIC Indicator Codes .  
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Diagnostic Lights  
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System Messages .  
Warning Messages  
Diagnostics Messages  
Alert Messages .  
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Other Information You May Need .  
2
Using the System Setup Program  
and Boot Manager  
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23  
Choosing the System Boot Mode  
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23  
Entering the System Setup Program.  
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24  
Responding to Error Messages.  
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System Setup Options .  
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Contents  
3
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Main Screen  
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35  
Memory Settings Screen .  
Processor Settings Screen .  
SATA Settings Screen.  
Boot Settings Screen .  
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Integrated Devices Screen .  
PCI IRQ Assignments Screen .  
Serial Communication Screen  
Power Management Screen .  
System Security Screen  
Exit Screen .  
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Entering the UEFI Boot Manager.  
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35  
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37  
Using the Boot Manager Navigation Keys .  
Boot Manager Screen  
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Boot Settings Screen .  
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System Utilities Screen .  
System and Setup Password Features.  
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38  
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40  
Using the System Password  
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Using the Setup Password .  
Embedded System Management.  
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41  
Baseboard Management Controller Configuration .  
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42  
Entering the BMC Setup Module .  
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42  
3
Installing System Components  
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43  
43  
Recommended Tools .  
Inside the System.  
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44  
Opening and Closing the System  
Opening the System.  
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45  
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45  
4
Contents  
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Closing the System .  
Front Bezel .  
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47  
47  
48  
49  
50  
Removing the Front Bezel  
Installing the Front Bezel .  
Removing Front-Bezel Insert .  
Installing Front-Bezel Insert  
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EMI Filler Panel  
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50  
50  
51  
Removing an EMI Filler Panel  
Installing an EMI Filler Panel .  
Optical and Tape Drives (Optional) .  
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52  
52  
55  
Removing an Optical or Tape Drive.  
Installing an Optical or Tape Drive .  
Hard Drives.  
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56  
57  
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59  
Hard Drive Installation Guidelines .  
Removing a 3.5-Inch Hard Drive .  
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Installing a 3.5-Inch Hard Drive.  
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Removing a 3.5-Inch Hard Drive  
From a Hard-Drive Bracket .  
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60  
61  
61  
63  
Installing a 3.5-Inch Hard Drive  
Into a Hard-Drive Bracket  
Removing a 2.5-Inch Hard  
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Drive (When Available) .  
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Installing a 2.5-Inch Hard  
Drive (When Available) .  
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Expansion-Card Stabilizer.  
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65  
65  
65  
Removing the Expansion-Card Stabilizer.  
Installing the Expansion-Card Stabilizer .  
Cooling Shroud.  
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66  
66  
67  
Removing the Cooling Shroud  
Installing the Cooling Shroud.  
Contents  
5
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Expansion Cards .  
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68  
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71  
72  
Expansion Card Installation Guidelines.  
Removing an Expansion Card.  
Installing an Expansion Card .  
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SAS Controller Expansion Card.  
System Memory  
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73  
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General Memory Module Installation Guidelines.  
Mode-Specific Guidelines  
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Removing Memory Modules  
Installing Memory Modules.  
Processor.  
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78  
78  
81  
Removing the Processor .  
Installing a Processor.  
Cooling Fan.  
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82  
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83  
Removing the Cooling Fan  
Installing the Cooling Fan .  
System Battery .  
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84  
Replacing the System Battery  
84  
Power Supply  
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86  
86  
87  
Removing the Power Supply .  
Installing the Power Supply.  
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Internal USB Memory Key .  
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88  
Chassis Intrusion Switch  
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89  
89  
90  
Removing the Chassis Intrusion Switch  
Installing the Chassis Intrusion Switch.  
Control Panel Assembly .  
Removing the Control Panel Assembly .  
Installing the Control Panel Assembly  
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91  
91  
93  
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6
Contents  
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System Board  
Removing the System Board .  
Installing the System Board  
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94  
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96  
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4
Troubleshooting Your System  
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99  
99  
Safety First—For You and Your System .  
Troubleshooting System Startup Failure  
Troubleshooting External Connections .  
99  
99  
Troubleshooting the Video Subsystem  
Troubleshooting a USB Device  
Troubleshooting a Serial I/O Device  
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Troubleshooting a NIC .  
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Troubleshooting a Wet System  
Troubleshooting a Damaged System  
Troubleshooting the System Battery.  
Troubleshooting Power Supply .  
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Troubleshooting System Cooling Problems .  
Troubleshooting Cooling Fan  
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Troubleshooting System Memory .  
Troubleshooting an Internal USB Key .  
Troubleshooting an Optical Drive .  
Troubleshooting a Tape Backup Unit .  
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Contents  
7
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Troubleshooting a Hard Drive .  
Troubleshooting Expansion Cards .  
Troubleshooting the Processor  
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111  
112  
113  
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5
Running the System Diagnostics  
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115  
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116  
Using Online Diagnostics  
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Embedded System Diagnostics Features  
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When to Use the Embedded System Diagnostics .  
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Running the Embedded System Diagnostics  
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116  
116  
System Diagnostics Testing Options.  
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Using the Custom Test Options  
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117  
117  
117  
118  
Selecting Devices for Testing.  
Selecting Diagnostics Options .  
Viewing Information and Results .  
6
Jumpers and Connectors  
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119  
119  
System Board Jumper .  
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System Board Connectors .  
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120  
Disabling a Forgotten Password.  
122  
7
Getting Help  
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123  
Contacting Dell.  
123  
Index  
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125  
8
Contents  
Download from Www.Somanuals.com. All Manuals Search And Download.  
1
About Your System  
Accessing System Features During Startup  
The following keystrokes provide access to system features during startup:  
Keystroke  
Description  
<F2>  
Enters the System Setup program. See "Using the System Setup  
Program and Boot Manager" on page 23.  
<F10>  
<F11>  
<F12>  
Enters System Services, which opens the Dell Unified Server  
Configurator (USC). The Dell USC allows you to access utilities  
such as embedded system diagnostics. For more information, see  
the Dell USC documentation.  
Enters the BIOS Boot Manager or the Unified Extensible  
Firmware Interface (UEFI) Boot Manager, depending on the  
system's boot configuration. See "Using the System Setup Program  
and Boot Manager" on page 23.  
Starts Preboot eXecution Environment (PXE) boot.  
<Ctrl><E> Enters the Baseboard Management Controller (BMC)  
Configuration Utility, which allows access to the System Event Log  
(SEL) and configuration of remote access to the system. For more  
information, see the BMC user documentation.  
<Ctrl><C> Enters the SAS Configuration Utility. For more information, see  
the SAS adapter documentation.  
<Ctrl><R> Enters the PERC configuration utility. For more information, see  
the PERC card documentation.  
<Ctrl><S> Enters the utility to configure NIC settings for PXE boot. For more  
information, see the documentation for your integrated NIC.  
About Your System  
9
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Front-Panel Features and Indicators  
Figure 1-1. Front-Panel Features and Indicators  
2
3
4
1
7
6
5
Item  
Indicator, Button, or  
Connector  
Icon  
Description  
1
Power-on indicator,  
power button  
The power-on indicator lights when the  
system power is on.  
The power button controls the DC  
power supply output to the system.  
NOTE: When powering on the system, the  
video monitor can take from several  
seconds to over 2 minutes to display an  
image, depending on the amount of  
memory installed in the system.  
NOTE: On ACPI-compliant operating  
systems, turning off the system using the  
power button causes the system to  
perform a graceful shutdown before  
power to the system is turned off.  
10  
About Your System  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
Item  
Indicator, Button, or  
Connector  
Icon  
Description  
2
3
4
5
System health  
indicator  
The system health indicator blinks  
amber when a system fault is detected.  
Hard-drive activity  
indicator  
The hard drive activity indicator lights  
up when the hard drive is in use.  
USB connectors (2)  
Connect USB devices to the system. The  
ports are USB 2.0-compliant.  
Diagnostic indicator  
lights (4)  
The four diagnostic indicator lights  
display error codes during system  
startup. See "Diagnostic Lights" on  
page 15.  
6
7
Tape drive (optional)  
One optional half-height (using one  
drive bay).  
Optical drive  
(optional)  
One optional SATA DVD-ROM drive or  
DVD+/-RW drive.  
NOTE: DVD devices are data only.  
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Back-Panel Features and Indicators  
Figure 1-2. Back-Panel Features and Indicators  
1
2
3
4
5
6
7
8
9
10  
Item  
Indicator, Button, or  
Connector  
Icon  
Description  
1
2
3
4
Padlock ring  
Locks the cover release latch.  
Connects a cable lock to the system.  
305 W power supply.  
Security cable slot  
Power supply  
Cable clasp  
Secures the power cable.  
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Item  
Indicator, Button, or  
Connector  
Icon  
Description  
5
USB connectors (4)  
Connect USB devices to the system. The  
ports are USB 2.0-compliant.  
6
7
8
9
eSATA connector  
Serial connector  
Video connector  
Ethernet connector  
Connects additional storage devices.  
Connects a serial device to the system.  
Connects a VGA display to the system.  
Integrated 10/100/1000 NIC connector.  
10  
PCIe expansion card  
slots (4)  
Connects up to four PCI Express  
expansion cards.  
Guidelines for Connecting External Devices  
•
Turn off power to the system and external devices before attaching a new  
external device. Turn on any external devices before turning on the system  
(unless the documentation for the device specifies otherwise).  
•
•
Ensure that the appropriate driver for the attached device has been  
installed on the system.  
If necessary to enable ports on your system, use the System Setup program.  
See "Using the System Setup Program and Boot Manager" on page 23.  
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NIC Indicator Codes  
Figure 1-3. NIC Indicator Codes  
2
1
1
link indicator  
2
activity indicator  
Indicator  
Indicator Code  
Link and activity indicators  
are off  
The NIC is not connected to the network.  
Link indicator is green  
The NIC is connected to a valid network link at  
1000 Mbps.  
Link indicator is amber  
The NIC is connected to a valid network link at  
10/100 Mbps.  
Activity indicator is green  
blinking  
Network data is being sent or received.  
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Diagnostic Lights  
The four diagnostic indicator lights on the system front panel display error  
codes during system startup. Table 1-1 lists the causes and possible corrective  
actions associated with these codes. A highlighted circle indicates the light is  
on; a non-highlighted circle indicates the light is off.  
Table 1-1. Diagnostic Indicator Code  
Code  
Causes  
Corrective Action  
The system is in a normal Plug the system into a working  
off condition or a possible electrical outlet and press the  
pre-BIOS failure has  
occurred.  
power button.  
The diagnostic lights are  
not lit after the system  
successfully boots to the  
operating system.  
The system is in a normal Information only.  
operating condition after  
POST.  
BIOS checksum failure  
detected; system is in  
recovery mode.  
See "Getting Help" on page 123.  
Possible processor failure. See "Troubleshooting the  
Processor" on page 113.  
Memory failure.  
See "Troubleshooting System  
Memory" on page 107.  
Possible expansion card See "Troubleshooting Expansion  
failure.  
Cards" on page 112.  
Possible video failure.  
See "Getting Help" on page 123.  
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Code  
Causes  
Corrective Action  
Hard drive failure.  
Ensure that the hard drives are  
properly connected. See "Hard  
Drives" on page 56 for  
information on the drives  
installed in your system.  
Possible USB failure.  
See "Troubleshooting a USB  
Device" on page 100.  
No memory modules  
detected.  
See "Troubleshooting System  
Memory" on page 107.  
System board failure.  
See "Getting Help" on page 123.  
Memory configuration  
error.  
See "Troubleshooting System  
Memory" on page 107.  
Possible system board  
resource and/or system  
board hardware failure.  
See "Getting Help" on page 123.  
Possible system resource See "Getting Help" on page 123.  
configuration error.  
Other failure.  
Ensure that the optical drive and  
hard drives are properly  
connected. See "Troubleshooting  
Your System" on page 99 for the  
appropriate drive installed in your  
system. If the problem persists,  
see "Getting Help" on page 123.  
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System Messages  
System messages appear on the screen to notify you of a possible problem  
with the system.  
NOTE: If you receive a system message not listed in the table, check the  
documentation for the application that is running when the message appears or the  
operating system's documentation for an explanation of the message and  
recommended action.  
Message  
Causes  
Corrective Actions  
BIOS  
System is in manufacturing Reboot to take the system  
MANUFACTURING  
MODE detected.  
MANUFACTURING  
MODE will be  
cleared before  
the next boot.  
System reboot  
required for  
normal  
mode.  
out of manufacturing mode.  
operation.  
Caution!  
NVRAM_CLR jumper is  
Move the NVRAM_CLR  
NVRAM_CLR jumper installed in the clear setting. jumper to the default  
is installed on  
system board.  
Please run  
SETUP.  
CMOS has been cleared.  
position (pins 3 and 5). See  
Figure 6-1 for jumper  
location. Restart the system  
and re-enter the BIOS  
settings. See "Using the  
System Setup Program and  
Boot Manager" on page 23.  
Invalid  
An invalid system  
configuration caused a  
system halt.  
Run the System Setup  
program and review the  
current settings. See "Using  
the System Setup Program  
and Boot Manager" on  
page 23.  
configuration  
information -  
please run SETUP  
program.  
Keyboard  
controller  
failure.  
Faulty keyboard controller;  
faulty system board.  
See "Getting Help" on  
page 123.  
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Message  
Causes  
Corrective Actions  
Keyboard data  
line failure.  
Keyboard cable connector is Reseat the keyboard cable. If  
improperly connected or the the problem persists, see  
keyboard is defective.  
"Troubleshooting a USB  
Device" on page 100.  
Keyboard stuck  
key failure.  
Manufacturing  
mode detected.  
System is in manufacturing Reboot to take the system  
mode.  
out of manufacturing mode.  
Memory  
Invalid memory  
Ensure that the memory  
modules are installed in a  
valid configuration. See  
"General Memory Module  
Installation Guidelines" on  
page 73.  
Initialization  
Warning: Memory  
size may be  
reduced.  
configuration. The system  
will run but with less  
memory than is physically  
available.  
No boot device  
available.  
Faulty or missing optical  
drive subsystem, hard drive, or hard drive. If the problem  
or hard-drive subsystem, or persists, see  
Use a bootable USB key, CD,  
no bootable USB key  
installed.  
"Troubleshooting a USB  
Device" on page 100,  
"Troubleshooting an Optical  
Drive" on page 109, and  
"Troubleshooting a Hard  
Drive" on page 111. See  
"Using the System Setup  
Program and Boot Manager"  
on page 23 for information  
on setting the order of boot  
devices.  
PCI BIOS failed  
to install.  
PCIe device BIOS (Option Reseat the expansion card.  
ROM) checksum failure Ensure that all appropriate  
detected during shadowing. cables are securely connected  
to the expansion card. If the  
problem persists, see  
"Troubleshooting Expansion  
Cards" on page 112.  
Cables to expansion card  
loose; faulty or improperly  
installed expansion card.  
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Message  
Causes  
Corrective Actions  
PCIe Training  
Error: Expected  
Link Width is x, specified slot.  
Actual Link  
Width is y.  
Faulty or improperly  
installed PCIe card in the  
Reseat the PCIe card in the  
specified slot number. See  
"Troubleshooting Expansion  
Cards" on page 112. If the  
problem persists, see  
"Getting Help" on page 123.  
SATA Portx  
device not  
found.  
There is no device connected Information only.  
to the specified SATA port.  
SATA port x  
device auto-  
sensing error.  
The drive connected to the Replace the faulty drive.  
specified SATA port is faulty.  
SATA port x  
device  
configuration  
error.  
SATA port x  
device error.  
The amount of  
system memory  
has changed.  
Memory has been added or If memory has been added or  
removed or a memory  
module may be faulty.  
removed, this message is  
informative and can be  
ignored. If memory has not  
been added or removed,  
check the SEL to determine  
if single-bit or multi-bit  
errors were detected and  
replace the faulty memory  
module. See  
"Troubleshooting System  
Memory" on page 107.  
Time-of-day not  
set - please run settings; faulty system  
SETUP program. battery.  
Incorrect Time or Date  
Check the Time and Date  
settings. See "Using the  
System Setup Program and  
Boot Manager" on page 23. If  
the problem persists, replace  
the system battery. See  
"System Memory" on  
page 73.  
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Message  
Causes  
Corrective Actions  
Timer chip  
counter 2  
failed.  
Faulty system board.  
See "Getting Help" on  
page 123.  
TPM failure.  
A TPM function has failed. See "Getting Help" on  
page 123.  
Warning! No  
micro code  
update loaded  
for processor n.  
Micro code update failed.  
Update the BIOS firmware.  
See "Getting Help" on  
page 123.  
NOTE: For the full name of an abbreviation or acronym used in this table, see the  
Glossary on support.dell.com/manuals.  
Warning Messages  
A warning message alerts you to a possible problem and prompts you to  
respond before the system continues a task. For example, before you format a  
hard drive, a message warns you that you may lose all data on the hard drive.  
Warning messages usually interrupt the task and require you to respond by  
typing y(yes) or n(no).  
NOTE: Warning messages are generated by either the application or the operating  
system. For more information, see the documentation that accompanied the  
operating system or application.  
Diagnostics Messages  
The system diagnostic utilities may issue messages if you run diagnostic tests  
on your system. See "Running the System Diagnostics" on page 115 for more  
information about system diagnostics.  
Alert Messages  
Systems management software generates alert messages for your system. Alert  
messages include information, status, warning, and failure messages for drive,  
temperature, fan, and power conditions. For more information, see the  
systems management software documentation.  
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Other Information You May Need  
WARNING: See the safety and regulatory information that shipped with your  
system. Warranty information may be included within this document or as a  
separate document.  
•
•
The Getting Started Guide provides an overview of system features, setting  
up your system, and technical specifications.  
Any media that ships with your system that provides documentation and  
tools for configuring and managing your system, including those  
pertaining to the operating system, system management software, system  
updates, and system components that you purchased with your system.  
NOTE: Always check for updates on support.dell.com/manuals and read the  
updates first because they often supersede information in other documents.  
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Using the System Setup Program  
and Boot Manager  
The System Setup program is the BIOS program that enables you to manage  
your system hardware and specify BIOS-level options. From the System Setup  
program, you can:  
•
•
•
•
•
Change the NVRAM settings after you add or remove hardware  
View the system hardware configuration  
Enable or disable integrated devices  
Set performance and power management thresholds  
Manage system security  
Choosing the System Boot Mode  
The System Setup program also enables you to specify the boot mode for  
installing your operating system:  
•
•
BIOS boot mode (the default) is the standard BIOS-level boot interface.  
UEFI boot mode is an enhanced 64-bit boot interface based on Unified  
Extensible Firmware Interface (UEFI) specifications that overlays the  
system BIOS. See "Entering the UEFI Boot Manager" on page 35 for more  
information on this interface.  
You must select the boot mode in the Boot Mode field of the "Boot Settings  
Screen" on page 29 of the System Setup program. Once you specify the boot  
mode, the system boots in the specified boot mode and you proceed then to  
install your operating system from that mode. Thereafter, you must boot the  
system to the same boot mode (BIOS or UEFI) to access the installed  
operating system. Trying to boot the operating system from the other boot  
mode will cause the system to halt immediately at startup.  
NOTE: Operating systems must be UEFI-compatible (for example, Microsoft  
Windows Server 2008 x64 version) to be installed from the UEFI boot mode. DOS and  
32-bit operating systems do not support UEFI and can only be installed from the  
BIOS boot mode.  
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Entering the System Setup Program  
1
Turn on or restart your system.  
2
Press <F2> immediately after you see the following message:  
<F2> = System Setup  
If your operating system begins to load before you press <F2>, allow the  
system to finish booting, and then restart your system and try again.  
Responding to Error Messages  
If an error message appears while the system is booting, make a note of the  
message. See "System Messages" on page 17 for an explanation of the message  
and suggestions for correcting errors.  
NOTE: After installing a memory upgrade, it is normal for your system to display a  
message the first time you start your system.  
Using the System Setup Program Navigation Keys  
Keys  
Action  
Up arrow  
Moves to the previous field.  
Moves to the next field.  
Down arrow or <Tab>  
<Enter>, Spacebar, <+>, or  
<–>  
Cycles through the settings in a field. In many  
fields, you can also type the appropriate value.  
<Esc>  
Exits the System Setup program and restarts the  
system if any changes were made.  
<F1>  
Displays the System Setup program's help file.  
NOTE: For most of the options, any changes that you make are recorded but do not  
take effect until you restart the system.  
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System Setup Options  
Main Screen  
NOTE: The options for the System Setup program change based on the system  
configuration.  
NOTE: The System Setup program defaults are listed under their respective options  
in the following sections, where applicable.  
Option  
Description  
System Time  
System Date  
Memory Settings  
Sets the time on the system's internal clock.  
Sets the date on the system's internal calendar.  
Displays information related to installed memory. See  
"Memory Settings Screen" on page 27.  
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Option  
Description  
Processor Settings  
Displays information related to the processor (speed,  
cache size, and so on). See "Processor Settings Screen"  
on page 27.  
SATA Settings  
Boot Settings  
Displays a screen to enable or disable the integrated  
SATA controller and ports. See "SATA Settings Screen"  
on page 28.  
Displays a screen to specify the boot mode (BIOS or  
UEFI). For BIOS boot mode, you can also specify the  
boot devices. See "Boot Settings Screen" on page 29.  
Integrated Devices  
Displays a screen to enable or disable integrated device  
controllers and ports, and to specify related features  
and options. See "Integrated Devices Screen" on  
page 29.  
PCI IRQ Assignment  
Displays a screen to change the IRQ assigned to each of  
the integrated devices on the PCI bus, and any installed  
expansion card that requires an IRQ. See "PCI IRQ  
Assignments Screen" on page 30.  
Serial Communication  
Power Management  
Displays a screen to enable or disable the serial ports  
and specify related features and options. See "Serial  
Communication Screen" on page 31.  
Enables you to manage power usage of the processor,  
fans, and memory modules with preconfigured or  
customized settings. See "Power Management Screen"  
on page 32.  
System Security  
Displays a screen to configure the system password and  
setup password features. See "System Security Screen"  
on page 33, "Using the System Password" on page 38,  
and "Using the Setup Password" on page 40 for  
more information.  
Keyboard NumLock  
Determines whether your system starts up with the  
NumLock mode activated on 101- or 102-key keyboards  
(does not apply to 84-key keyboards).  
(On default)  
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Option  
Description  
Report Keyboard Errors  
Enables or disables reporting of keyboard errors during  
the POST. Select Report for host systems that have  
keyboards attached. Select Do Not Report to suppress  
all error messages relating to the keyboard or keyboard  
controller during POST. This setting does not affect the  
operation of the keyboard itself if a keyboard is attached  
to the system.  
(Report default)  
F1/F2 Prompt on Error  
(Enabled default)  
Enables the system to halt on errors during POST,  
which allows the user to observe events that may scroll  
by unnoticed during normal POST. The user can press  
<F1> to continue or <F2> to enter the System Setup  
program.  
CAUTION: When setting this option to Disabled,  
the system does not halt if an error occurs during  
POST. Any critical errors are displayed and logged  
in the system event log.  
Memory Settings Screen  
Option  
Description  
System Memory Size  
System Memory Type  
System Memory Speed  
Video Memory  
Displays the amount of system memory.  
Displays the type of system memory.  
Displays the system memory speed.  
Displays the amount of video memory.  
System Memory Testing  
(Enabled default)  
Specifies whether system memory tests are run at system  
boot. Options are Enabled and Disabled.  
Processor Settings Screen  
Option  
Description  
64-bit  
Specifies if the processor supports 64-bit extensions.  
Displays the processor clock speed.  
Core Speed  
Bus Speed  
Displays the processor bus speed.  
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Option  
Description  
Processor Family-Model- Displays the processor family and model.  
Stepping  
Level 2 Cache  
Level 3 Cache  
Number of Cores  
Displays the level 2 cache size.  
Displays the level 3 cache size.  
Displays the number of cores of the processor.  
Logical Processor  
(Enabled default)  
On processors that support Simultaneous Multi-  
Threading (SMT) technology, each processor core  
supports up to two logical processors. If this field is set to  
Enabled, the BIOS reports both logical processors. If set  
to Disabled, only one logical processor is monitored by  
the BIOS.  
Virtualization Technology Enabled permits virtualization software to use the  
(Disabled default)  
virtualization technology incorporated in the processor.  
NOTE: Disable this feature if your system will not be  
running virtualization software.  
Execute Disable  
(Enabled default)  
Enables or disables Execute Disable Memory Protection  
Technology.  
Number of Cores per  
Processor  
If set to All, the maximum number of cores in each  
processor is enabled.  
(All default)  
Turbo Mode  
(Enabled default)  
If Turbo Boost technology is supported by the processor,  
enables or disables Turbo Mode.  
C States  
(Enabled default)  
When set to Enabled, the processor can operate in all  
available power states.  
SATA Settings Screen  
Option  
Description  
Embedded SATA  
(AHCI default)  
Allows the embedded SATA to be set to Off, ATA, AHCI,  
or RAID modes.  
Port A  
(Auto default)  
Auto enables BIOS support for the device attached to  
SATA port A. Off disables BIOS support for the device.  
Port B  
(Off default)  
Auto enables BIOS support for the device attached to  
SATA port B. Off disables BIOS support for the device.  
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Option  
Description  
Port C  
(Off default)  
Auto enables BIOS support for the device attached to  
SATA port C. Off disables BIOS support for the device.  
Port D  
(Off default)  
Auto enables BIOS support for the device attached to  
SATA port D. Off disables BIOS support for the device.  
Port E  
(Auto default)  
Auto enables BIOS support for the device attached to  
SATA port E. Off disables BIOS support for the device.  
eSATA port  
(Auto default)  
Auto enables BIOS support for the device attached to the  
eSATA port. Off disables BIOS support for the device.  
Boot Settings Screen  
Option  
Description  
Boot Mode  
(BIOS default)  
CAUTION: Switching the boot mode could prevent  
the system from booting if the operating system was  
not installed in the same boot mode.  
If the operating system supports Unified Extensible  
Firmware Interface (UEFI), you can set this option to  
UEFI. Setting this field to BIOS allows compatibility  
with non-UEFI operating systems.  
NOTE: Setting this field to UEFI disables the Boot  
Sequence, Hard-Disk Drive Sequence, and USB Flash Drive  
Emulation Type fields.  
Boot Sequence Retry  
(Disabled default)  
If this field is enabled and the system has failed to boot,  
the system re-attempts to boot after 30 seconds.  
Integrated Devices Screen  
Option  
Description  
User Accessible  
USB Ports  
(All Ports On default)  
Enables or disables the user-accessible USB ports.  
Options are All Ports On, Only Back Ports On, and All  
Ports Off.  
Internal USB Port  
Enables or disables the internal USB port.  
(On default)  
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Option  
Description  
Embedded NIC1 and  
NIC2  
(Enabled default)  
Enables or disables the operating system interface of the  
NIC1 and NIC2 controllers. (The NICs may also be  
accessed through the system’s management controller).  
Embedded Gb NIC1  
(Enabled with PXE  
default)  
PXE support allows the system to boot from the network.  
Enabled with iSCSI Boot option is available if the NIC  
on board supports iSCSI.  
MAC Address  
Displays the MAC address for the NIC.  
Embedded Gb NIC2  
(Enabled default)  
PXE support allows the system to boot from the network.  
Enabled with iSCSI Boot option is available if the NIC  
on board supports iSCSI.  
MAC Address  
Displays the MAC address for the NIC.  
OS Watchdog Timer  
(Disabled default)  
Sets a timer to monitor the operating system for activity,  
and aids in recovery if the system stops responding.  
When Enabled, the operating system is allowed to  
initialize the timer. When Disabled, the timer is  
not initialized.  
NOTE: This feature is usable only with operating systems  
that support WDAT implementations of the Advanced  
Configuration and Power Interface (ACPI) 3.0b  
specification.  
Embedded Video  
Controller  
Enables or disables BIOS support for the integrated  
video controller.  
(Standard default)  
NOTE: This field can be disabled only if an add-in video  
card is present. If this field is disabled, remote access  
features such as virtual KVM are not available.  
PCI IRQ Assignments Screen  
Option  
Description  
<PCIe device>  
Use the <+> and <-> keys to manually select an IRQ  
for a given device, or select Default to allow the BIOS to  
select an IRQ value at system startup.  
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Serial Communication Screen  
Option  
Description  
Serial Communication  
(On without Console  
Redirection default)  
Selects whether the serial communication devices  
(Serial Device 1 and Serial Device 2) are enabled in  
BIOS. BIOS console redirection can also be enabled and  
the port address used can be specified.  
Options are On without Console Redirection, On with  
Console Redirection via COM1, On with Console  
Redirection via COM2, and Off.  
Serial Port Address  
(Serial Device 1=COM1,  
Serial Device2=COM2  
default)  
Sets the serial port addresses for the two serial devices.  
NOTE: Only Serial Device 2 can be used for Serial Over  
LAN (SOL). To use console redirection by SOL, configure  
the same port address for console redirection and the  
serial device.  
External Serial  
Connector  
(Serial Device1 default)  
Specifies whether Serial Device 1, Serial Device 2, or  
Remote Access Device has access to the external serial  
connector.  
NOTE: Only Serial Device 2 can be used for SOL. To use  
console redirection by SOL, configure the same port  
address for console redirection and the serial device.  
Failsafe Baud Rate  
(115200 default)  
Displays the failsafe baud rate used for console  
redirection. BIOS attempts to determine the baud rate  
automatically. This failsafe baud rate is used only if the  
attempt fails. This rate should not be adjusted.  
Remote Terminal Type  
(VT 100/VT220 default)  
Sets the remote console terminal type, either  
VT100/VT220 or ANSI.  
Redirection After Boot  
(Enabled default)  
Enables or disables BIOS console redirection when the  
operating system is loaded.  
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Power Management Screen  
Option  
Description  
Power Management  
(OS Control default)  
Options are OS Control, Custom, or Maximum  
Performance. For all but the Custom setting, the BIOS  
pre-configures the power settings on this screen as  
follows:  
•
OS Control sets the CPU power to OS DBPM, the fan  
power to Minimum Power, and the memory power to  
Maximum Performance. In this setting, all processor  
performance information is passed from the system  
BIOS to the operating system for control. The operating  
system sets the processor performance based on  
processor utilization.  
•
Maximum Performance sets all fields to Maximum  
Performance  
.
If you select Custom, you can configure each  
option independently.  
CPU Power and  
Performance  
Options are OS DBPM, Maximum Performance, or  
Minimum Power.  
Management  
Fan Power and  
Performance  
Management  
Options are Maximum Performance or Minimum Power.  
Memory Power and  
Performance  
Options are Maximum Performance, a specified  
frequency, or Minimum Power.  
Management  
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System Security Screen  
Option  
Description  
TPM Security  
(Off default)  
Sets the reporting of the Trusted Platform Module  
(TPM) in the system.  
If Off, the presence of the TPM is not reported to the  
operating system.  
If On with Pre-boot Measurements, the system reports  
the TPM to the operating system and stores the pre-boot  
measurements to the TPM during POST.  
If On without Pre-boot Measurements, the system  
reports the TPM to the operating system and bypasses  
pre-boot measurements.  
TPM Status  
When set to Disabled, the TPM is disabled.When set to  
Deactivated, the TPM is deactivated.  
TPM Activation  
When set to Activate, the TPM is enabled to default  
settings. When set to Deactivate, the TPM is disabled.  
The No Change state initiates no action. The operational  
state of the TPM remains unchanged (all user settings for  
the TPM are preserved).  
NOTE: This field is read-only when TPM Security is set to  
Off.  
TPM Clear  
CAUTION: Clearing the TPM will lose all encryption  
keys in the TPM. This option prevents booting to the  
operating system and results in data loss if the  
encryption keys cannot be restored. Back up the TPM  
keys prior to enabling this option.  
When set to Yes, all TPM contents are cleared.  
NOTE: This field is read-only when TPM Security is set  
to Off.  
System Password  
(Not Enabled default)  
Displays the current status of the password security  
feature and allows a new system password assignment and  
verification.  
NOTE: See "Using the System Password" on page 38 for  
more information.  
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Option  
Description  
Setup Password  
(Not Enabled default)  
Restricts access to the System Setup program by using a  
setup password.  
NOTE: For more information, see "Using the Setup  
Password" on page 40.  
Password Status  
(Unlocked default)  
When Setup Password is assigned and this field is  
Locked, the system password cannot be changed or  
disabled at system start-up.  
NOTE: For more information, see "Using the System  
Password" on page 38.  
Set Setup Password  
Set System Password  
Allows a new setup password assignment.  
Allows a new system password assignment.  
Power Button  
(Enabled default)  
If Enabled, the power button can turn the system's power  
off and on. On an ACPI-compliant operating system, the  
system performs an orderly shutdown before power is  
turned off.  
When Disabled, the button can only turn on system  
power.  
NMI Button  
(Disabled default)  
Use the NMI button only if directed to do so by qualified  
support personnel or by the operating system's  
documentation. Pressing this button halts the operating  
system and displays a diagnostic screen.  
Enables or disables the NMI feature.  
AC Power Recovery  
(Last default)  
Determines how the system reacts when power is  
restored. If set to Last, the system returns to the last  
power state. On turns on the system after power is  
restored. Off allows the system to remain off after power  
is restored.  
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Option  
Description  
AC Power Recovery  
Delay (Immediate  
default)  
Determines how the system supports the staggering of  
power up after the AC power has been restored to the  
system. Options are:  
• Immediate — No delay for power up.  
•
Random — A random delay of 45 to 240 seconds for  
BMC.  
•
User Defined — The system delays power up based on  
the defined amount. The defined range is 45 to 240  
seconds for BMC.  
Exit Screen  
Press <Esc> to exit the System Setup program; the Exit screen displays:  
• Saving Changes and Exit  
• Discarding Changes and Exit  
• Return to Setup  
Entering the UEFI Boot Manager  
NOTE: Operating systems must be 64-bit UEFI-compatible (for example, Microsoft  
Windows Server 2008 x64 version) to be installed from the UEFI boot mode. DOS and  
32-bit operating systems can only be installed from the BIOS boot mode.  
NOTE: The Boot Mode must be set to UEFI in the System Setup program to access  
the Boot Manager.  
The Boot Manager enables you to:  
•
•
Add, delete, and arrange boot options  
Access the System Setup program and BIOS-level boot options without  
rebooting  
To enter the Boot Manager:  
Turn on or restart your system.  
1
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2
Press <F11> after you see the following message:  
<F11> = Boot Manager  
NOTE: The system will not respond until the USB keyboard is active.  
If your operating system begins to load before you press <F11>, allow the  
system to finish booting, and then restart your system and try again.  
Using the Boot Manager Navigation Keys  
Keys  
Action  
Up arrow  
Down arrow  
<Enter>  
<Esc>  
Moves to and highlights the previous field.  
Moves to and highlights the next field.  
Selects the field and sub-menu.  
Refreshes the Boot Manager screen, or returns to the  
Boot Manager screen from the other program screens.  
<F1>  
Displays the Boot Manager help file.  
Boot Manager Screen  
Option  
Description  
Continue Normal Boot  
The system attempts to boot to devices starting with  
the first item in the boot order. If the boot attempt fails,  
the system will continue with the next item in the boot  
order until the boot is successful or no more boot  
options are found.  
Select Boot Mode  
Boot Settings  
Displays the list of available boot options (marked with  
asterisks). Select the boot option you wish to use and  
press Enter.  
Enables you to add, delete, enable, or disable boot  
options; change boot order; or execute a one-time  
boot option.  
System Utilities  
Enables you to access the System Setup program,  
System Services (Dell Unified Server Configurator  
[USC]), Diagnostics, and BIOS-level boot options.  
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Boot Settings Screen  
Boot Mode: BIOS  
Option  
Description  
Set Boot Order  
Sets the order of the boot option list.  
Sets the floppy drive boot priority.  
Sets the hard drive boot priority.  
Sets the CD-ROM boot priority.  
Sets the network device boot priority.  
Set Legacy Floppy Drive Order  
Set Legacy Hard Disk Drive Order  
Set Legacy CD-ROM Drive Order  
Set Legacy NET Drive Order  
Set Legacy BEV Drive Order  
Sets the Bootstrap Entry Vector (BEV) boot  
priority.  
NOTE: Only the first device under Legacy Drive is displayed in the Set Boot Order option.  
Boot Mode: UEFI  
Option  
Description  
Add Boot Option  
Delete Boot Option  
Enable/Disable Boot Option  
Adds a new boot option.  
Deletes an existing boot option.  
Disables and enables a boot option in the boot  
option list.  
Boot From File  
Sets a one-time boot option not included in the  
boot option list.  
Set Boot Order  
Sets the order of the boot option list.  
System Utilities Screen  
Option  
Description  
System Setup  
Accesses the System Setup program without  
rebooting.  
System Services  
Reset System  
Restarts the system and accesses the Dell  
USC, which allows you to run utilities such  
as system diagnostics.  
Restarts the system.  
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System and Setup Password Features  
NOTE: For a forgotten password, see "Disabling a Forgotten Password" on  
page 122.  
Your system is shipped without the system password feature enabled. Operate  
the system only with system password protection.  
CAUTION: The password features provide a basic level of security for the data on  
your system.  
CAUTION: Anyone can access the data stored on your system if the system is  
running and unattended.  
Using the System Password  
When a system password is assigned, the system prompts for the system  
password after the system starts and only those with the password have full  
use of the system.  
Assigning a System Password  
Before assigning a system password, enter the System Setup program and  
check the System Password option.  
When a system password is assigned, System Password is Enabled. If  
Password Status is Unlocked, you can change the system password. If Locked,  
you cannot change the system password. Disabling the password jumper on  
the system board sets System Password to Disabled, and you cannot change  
or enter a new system password.  
When a system password is not assigned and the password jumper on the  
system board is in the enabled position, System Password is Not Enabled and  
Password Status is Unlocked.  
To assign a system password:  
1
2
3
Verify that Password Status is Unlocked.  
Highlight the System Password option and press <Enter>.  
Type your new system password.  
You can use up to 32 characters in your password.  
As you type, placeholders appear in the field.  
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The password assignment is not case-sensitive. Certain key combinations  
are invalid. To erase a character, press <Backspace>.  
NOTE: To escape from the field without assigning a system password, press  
<Enter> to move to another field, or press <Esc> prior to completing step 5.  
4
5
Press <Enter>.  
To confirm your password, type it a second time and press <Enter>.  
System Password changes to Enabled. Exit the System Setup program and  
begin using your system.  
6
Either reboot the system now for the password protection to take effect or  
continue working.  
NOTE: Password protection does not take effect until the system reboots.  
Using Your System Password to Secure Your System  
NOTE: If you have assigned a setup password (see "Using the Setup Password" on  
page 40), the system accepts your setup password as an alternate system  
password.  
1
2
Turn on or reboot your system by pressing <Ctrl><Alt><Delete>.  
Type your password and press <Enter>.  
When Password Status is Locked, you must type the password and press  
<Enter> when prompted at reboot.  
If an incorrect system password is entered, the system displays a message and  
prompts you to re-enter your password. You have three attempts to enter the  
correct password. After the third unsuccessful attempt, the system displays an  
error message that the system has halted and will shut down.  
Even after you shut down and restart the system, the error message continues  
to be displayed until the correct password is entered.  
NOTE: You can use the Password Status option in conjunction with the System  
Password and Setup Password options to protect your system from unauthorized  
changes.  
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Deleting or Changing an Existing System Password  
1
2
Enter the System Setup program and select the System Security  
.
Highlight Setup Password, press <Enter> to access the setup password  
window. Press <Enter> twice to clear the existing setup password.  
3
4
The setting changes to Not Enabled.  
To assign a new setup password, perform the steps in "Assigning a Setup  
Password" on page 40.  
Using the Setup Password  
Assigning a Setup Password  
You can assign a setup password only when the Setup Password is Not  
Enabled. To assign a setup password, highlight the Setup Password option  
and press the <+> or <–> key. The system prompts you to enter and verify  
the password.  
NOTE: The setup password can be the same as the system password. If the two  
passwords are different, the setup password can be used as an alternate system  
password. The system password cannot be used in place of the setup password.  
You can use up to 32 characters in your password.  
As you type, placeholders appear in the field.  
The password assignment is not case-sensitive. Certain key combinations are  
invalid. To erase a character, press <Backspace>.  
When you verify the password, the Setup Password changes to Enabled. The  
next time you enter the System Setup program, the system prompts you for  
the setup password.  
A change to the Setup Password option becomes effective immediately  
(restarting the system is not required).  
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Operating With a Setup Password Enabled  
If Setup Password is Enabled, you must enter the correct setup password  
before modifying most of the System Setup options.  
If you do not enter the correct password in three attempts, the system lets you  
view, but not modify, the System Setup screens. The following options are  
exceptions: If System Password is not Enabled and is not locked through the  
Password Status option, you can assign a system password. You cannot disable  
or change an existing system password.  
NOTE: You can use the Password Status option in conjunction with the Setup  
Password option to protect the system password from unauthorized changes.  
Deleting or Changing an Existing Setup Password  
1
2
Enter the System Setup program and select the System Security  
.
Highlight Setup Password, press <Enter> to access the setup password  
window. Press <Enter> twice to clear the existing setup password.  
The setting changes to Not Enabled  
.
3
To assign a new setup password, perform the steps in "Assigning a Setup  
Password" on page 40.  
Embedded System Management  
The Dell USC is an embedded utility that enables systems and storage  
management tasks from an embedded environment throughout the server’s  
lifecycle.  
The Dell USC can be started during the boot sequence and can function  
independently of the operating system.  
NOTE: Certain platform configurations may not support the full set of features  
provided by Dell USC.  
The following features of Dell USC are supported on systems with Baseboard  
Management Controller (BMC):  
•
•
Installing an operating system  
Running diagnostics to validate the memory, I/O devices, processor,  
physical disks, and other peripherals  
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For more information about setting up Dell USC, configuring hardware and  
firmware, and deploying the operating system, see the Unified Server  
Configurator documentation at support.dell.com/manuals.  
Baseboard Management Controller Configuration  
The BMC enables configuring, monitoring, and recovery of systems remotely.  
The BMC provides the following features:  
•
•
•
•
Enables fault logging and SNMP alerting  
Provides access to system event log and sensor status  
Allows control of system functions including power on and off  
Functions independently of the system’s power state or the system’s  
operating system  
•
Provides text console redirection for system setup, text-based utilities, and  
operating system consoles  
NOTE: To remotely access the BMC through the integrated NIC, you must connect  
the network connection to integrated NIC1.  
For additional information on using BMC, see the documentation for the  
BMC and systems management applications at support.dell.com/manuals.  
Entering the BMC Setup Module  
1
2
Turn on or restart your system.  
Press <Ctrl><E> when prompted after POST.  
If your operating system begins to load before you press <Ctrl><E>,  
allow the system to finish booting, and then restart your system and try  
again.  
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3
Installing System Components  
Recommended Tools  
You may need the following items to perform the procedures in this section:  
•
•
•
Key to the system keylock  
#2 Phillips screwdriver  
Wrist grounding strap  
Installing System Components  
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Inside the System  
CAUTION: Many repairs may only be done by a certified service technician. You  
should only perform troubleshooting and simple repairs as authorized in your  
product documentation, or as directed by the online or telephone service and  
support team. Damage due to servicing that is not authorized by Dell is not covered  
by your warranty. Read and follow the safety instructions that came with the  
product.  
Figure 3-1. Inside the System  
1
2
3
8
7
4
5
6
1
3
5
7
power supply  
cooling shroud  
heat sink  
2
4
6
8
chassis intrusion switch  
expansion card stabilizer  
hard drives (4)  
tape drive (optional)  
optical drive (optional)  
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Opening and Closing the System  
WARNING: Whenever you need to lift the system, get others to assist you. To  
avoid injury, do not attempt to lift the system by yourself.  
CAUTION: Many repairs may only be done by a certified service technician. You  
should only perform troubleshooting and simple repairs as authorized in your  
product documentation, or as directed by the online or telephone service and  
support team. Damage due to servicing that is not authorized by Dell is not covered  
by your warranty. Read and follow the safety instructions that came with the  
product.  
Opening the System  
1
Turn off the system and attached peripherals, and disconnect the system  
from the electrical outlet.  
2
3
4
Press the power button to ground the system board.  
Lay the system on its side as shown in Figure 3-2.  
Open the system by sliding the cover release tab toward the back of the  
system, grasp the cover on both sides, and carefully lift the cover away  
from the system. See Figure 3-2.  
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Figure 3-2. Opening and Closing the System  
1
1
release tab  
Closing the System  
1
2
3
4
Align the cover with the slots on the bottom of the chassis. See Figure 3-2.  
Press down on the cover until the cover release tab snaps into place.  
Place the system upright on a flat, stable surface.  
Reconnect the system to its electrical outlet and turn the system on,  
including any attached peripherals.  
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Front Bezel  
Removing the Front Bezel  
CAUTION: Many repairs may only be done by a certified service technician. You  
should only perform troubleshooting and simple repairs as authorized in your  
product documentation, or as directed by the online or telephone service and  
support team. Damage due to servicing that is not authorized by Dell is not covered  
by your warranty. Read and follow the safety instructions that came with the  
product.  
1
Turn off the system and attached peripherals, and disconnect the system  
from the electrical outlet.  
2
3
Open the system. See "Opening the System" on page 45.  
Slide the drive release latch in the direction of the arrow until it releases  
the front bezel from its side hinges. See Figure 3-3.  
NOTE: The drive release latch secures and releases the front bezel and helps  
to secure the drives.  
4
5
Carefully tilt the front bezel away from the chassis and lift it out as shown  
in Figure 3-3.  
Close the system. See "Closing the System" on page 46.  
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Figure 3-3. Removing and Installing the Front Bezel  
1
2
1
drive release latch  
2
front bezel  
Installing the Front Bezel  
CAUTION: Many repairs may only be done by a certified service technician. You  
should only perform troubleshooting and simple repairs as authorized in your  
product documentation, or as directed by the online or telephone service and  
support team. Damage due to servicing that is not authorized by Dell is not covered  
by your warranty. Read and follow the safety instructions that came with the  
product.  
1
2
Align the tabs on the front bezel with the slots on the chassis.  
See Figure 3-3.  
Snap the bezel into place.  
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Removing Front-Bezel Insert  
CAUTION: Many repairs may only be done by a certified service technician. You  
should only perform troubleshooting and simple repairs as authorized in your  
product documentation, or as directed by the online or telephone service and  
support team. Damage due to servicing that is not authorized by Dell is not covered  
by your warranty. Read and follow the safety instructions that came with the  
product.  
NOTE: Before installing a drive in one or more of the front drive bays, remove the  
corresponding insert(s) on the front bezel.  
1
2
From the back of the bezel, push the tab at the end of the insert outward.  
Pull the insert away from the bezel. See Figure 3-4.  
Figure 3-4. Removing and Installing the Front Bezel Insert  
1
4
2
3
1
3
front bezel  
2
4
insert tab  
notches  
front bezel insert  
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Installing Front-Bezel Insert  
CAUTION: Many repairs may only be done by a certified service technician. You  
should only perform troubleshooting and simple repairs as authorized in your  
product documentation, or as directed by the online or telephone service and  
support team. Damage due to servicing that is not authorized by Dell is not covered  
by your warranty. Read and follow the safety instructions that came with the  
product.  
1
2
From the back of the bezel, fit the tabs on the end of the insert into the  
notches on the bezel.  
Snap the other end of the insert into place. See Figure 3-4.  
EMI Filler Panel  
Depending on the configuration of your system, an electromagnetic  
interference (EMI) filler panel may be installed in one or more of the 5.25-  
inch optical drive bays at the front of the system. EMI filler panels are  
essential for airflow efficiency and for electromagnetic interference  
protection. Before installing an optical drive, the corresponding EMI filler  
panel must first be removed.  
Removing an EMI Filler Panel  
CAUTION: Many repairs may only be done by a certified service technician. You  
should only perform troubleshooting and simple repairs as authorized in your  
product documentation, or as directed by the online or telephone service and  
support team. Damage due to servicing that is not authorized by Dell is not covered  
by your warranty. Read and follow the safety instructions that came with the  
product.  
1
Turn off the system and attached peripherals, and disconnect the system  
from the electrical outlet.  
2
3
4
Open the system. See "Opening the System" on page 45.  
Remove the front bezel. See "Removing the Front Bezel" on page 47.  
Slide the drive release latch in the direction of the arrow to release the  
shoulder screw and pull the tab to remove the EMI filler panel. See  
Figure 3-5.  
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Figure 3-5. Removing and Installing the EMI Filler Panel  
4
3
2
1
1
3
tab  
2
4
EMI filler panel  
shoulder screws (2)  
drive release latch  
Installing an EMI Filler Panel  
CAUTION: Many repairs may only be done by a certified service technician. You  
should only perform troubleshooting and simple repairs as authorized in your  
product documentation, or as directed by the online or telephone service and  
support team. Damage due to servicing that is not authorized by Dell is not covered  
by your warranty. Read and follow the safety instructions that came with the  
product.  
1
Align the screws on the EMI filler panel with the slots in the chassis and  
slide the EMI filler panel into the bay until it clicks into place. See  
Figure 3-5.  
2
3
Replace the front bezel. See "Installing the Front Bezel" on page 48.  
Close the system. See "Closing the System" on page 46.  
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Optical and Tape Drives (Optional)  
Your system contains two 5.25-inch drive bays. In the upper 5.25-inch drive  
bay, you can install only an optical drive. In the lower 5.25-inch drive bay, you  
can install either an optical or a tape backup unit.  
Removing an Optical or Tape Drive  
CAUTION: Many repairs may only be done by a certified service technician. You  
should only perform troubleshooting and simple repairs as authorized in your  
product documentation, or as directed by the online or telephone service and  
support team. Damage due to servicing that is not authorized by Dell is not covered  
by your warranty. Read and follow the safety instructions that came with the  
product.  
1
Turn off the system and attached peripherals, and disconnect the system  
from the electrical outlet.  
2
3
4
Open the system. See "Opening the System" on page 45.  
Remove the front bezel. See "Removing the Front Bezel" on page 47.  
Disconnect the power and data cables from the back of the drive. See  
Figure 3-6 for disconnecting a SAS connection and Figure 3-7 for  
disconnecting a SATA connection.  
5
Slide the drive release latch in the direction of the arrow to release the  
shoulder screw and slide the drive out to remove it from the drive bay.  
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Figure 3-6. Removing and Installing a Tape Drive (SAS Connection)  
1
5
4
2
3
1
3
5
power/data cable  
2
4
drive release latch  
tape drive  
drive bay screw slots  
tape drive shoulder screws (3)  
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Figure 3-7. Removing and Installing an Optical Drive (SATA Connection)  
1
5
2
4
3
1
3
5
power/data cable  
2
4
drive release latch  
optical drive  
drive bay screw slots  
optical drive shoulder screws (3)  
6
If you are installing another drive in the bay, see "Installing an Optical or  
Tape Drive" on page 55.  
7
If the drive is being permanently removed, install an insert on the front  
bezel. See "Installing Front-Bezel Insert" on page 50.  
8
9
Replace the front bezel. See "Installing the Front Bezel" on page 48.  
Close the system. See "Closing the System" on page 46.  
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Installing an Optical or Tape Drive  
CAUTION: Many repairs may only be done by a certified service technician. You  
should only perform troubleshooting and simple repairs as authorized in your  
product documentation, or as directed by the online or telephone service and  
support team. Damage due to servicing that is not authorized by Dell is not covered  
by your warranty. Read and follow the safety instructions that came with the  
product.  
1
2
Unpack the drive and prepare it for installation. For instructions, see the  
documentation that accompanied the drive.  
Turn off the system, including any attached peripherals, and disconnect  
the system from the electrical outlet.  
3
4
5
Open the system. See "Opening the System" on page 45.  
Remove the front bezel. See "Removing the Front Bezel" on page 47.  
If another drive is installed, remove it (see "Removing an Optical or Tape  
Drive" on page 52) and remove the three shoulder screws to attach to the  
new drive. See Figure 3-8.  
6
7
If the drive bay is empty, remove the insert on the front bezel. See  
"Removing Front-Bezel Insert" on page 49.  
Remove the three shoulder screws from the EMI filler panel and attach  
them to the new drive. See Figure 3-8.  
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Figure 3-8. Installing Drive Shoulder Screws  
1
1
shoulder screws (3)*  
*Screws are supplied along with the drives ordered from Dell.  
Gently slide the drive into the bay until it clicks into place.  
8
9
Attach the SAS cable (tape drive) or SATA power cable (optical drive) to  
the drive. Ensure that cables are secured in their respective clips.  
10 Attach the SATA data cable (optical drive).  
11 Check all cable connections and fold cables out of the way to allow for  
airflow between the fan and cooling vents.  
12 Replace the front bezel. See "Installing the Front Bezel" on page 48.  
13 Close the system. See "Closing the System" on page 46.  
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Hard Drives  
NOTE: The system’s drive configuration must consist of either all SATA hard drives  
or all SAS hard drives. Mixed configurations are not supported.  
Hard Drive Installation Guidelines  
Your system supports up to four 3.5-inch or six 2.5-inch hard drives in internal  
drive bays.  
Removing a 3.5-Inch Hard Drive  
CAUTION: Many repairs may only be done by a certified service technician. You  
should only perform troubleshooting and simple repairs as authorized in your  
product documentation, or as directed by the online or telephone service and  
support team. Damage due to servicing that is not authorized by Dell is not covered  
by your warranty. Read and follow the safety instructions that came with the  
product.  
1
Turn off the system and attached peripherals, and disconnect the system  
from the electrical outlet and from the peripherals.  
2
3
Open the system. See "Opening the System" on page 45.  
Disconnect the data/power cable from the hard drive by pulling the blue  
tab.  
4
Press the blue tabs on each side of the hard-drive bracket toward each  
other and slide the drive up and out of the bay. See Figure 3-9.  
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Figure 3-9. Removing and Installing a 3.5-Inch Hard Drive  
2
3
1
4
1
3
hard drive  
tabs (2)  
2
4
power/data cable  
hard drive bracket  
NOTE: If you are not replacing the hard drive, remove the drive from the drive  
bracket (see Figure 3-11) and insert the empty bracket back into the drive bay.  
5
Detach the hard-drive bracket from the hard drive by pushing out at the  
edges of the bracket and removing the hard drive. See Figure 3-11  
.
6
Close the system. See "Closing the System" on page 46.  
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Installing a 3.5-Inch Hard Drive  
CAUTION: Many repairs may only be done by a certified service technician. You  
should only perform troubleshooting and simple repairs as authorized in your  
product documentation, or as directed by the online or telephone service and  
support team. Damage due to servicing that is not authorized by Dell is not covered  
by your warranty. Read and follow the safety instructions that came with the  
product.  
1
Turn off the system and attached peripherals, and disconnect the system  
from the electrical outlet.  
2
3
Open the system. See "Opening the System" on page 45.  
To remove the existing hard-drive bracket, press the blue tabs on each side  
of the bracket toward each other and slide the bracket up and out of the  
system. See Figure 3-9.  
4
5
6
Snap the hard-drive bracket on to the hard drive. See Figure 3-11.  
Slide the hard drive into the drive bay until it snaps into place.  
Connect the power/data cable to the hard drive.  
•
For connection to the integrated SATA controller (SATA hard drives  
only), connect the SATA data cable to the SATA connectors on the  
system board. See Figure 6-1 for the location of the hard drive  
connectors on the system board.  
•
For connection to a SAS controller expansion card (SAS or SATA hard  
drives), connect the data/power cable from the SAS controller card as  
shown in Figure 3-10. See "SAS Controller Expansion Card" on  
page 72 for instructions about installing the card and routing the  
cables.  
NOTE: The SAS controller card must be installed in SLOT1 PCIE_G2_X8. See  
Figure 6-1.  
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Figure 3-10. Attaching a SAS Hard Drive to a SAS Controller Expansion Card  
3
2
4
1
1
3
SAS hard drive  
data cable  
2
4
power/data cable  
SAS controller card  
7
Close the system. See "Closing the System" on page 46.  
8
Enter the System Setup program and ensure that the hard drive’s  
controller is enabled. See "Entering the System Setup Program" on  
page 24.  
9
Exit the System Setup program and reboot the system.  
10 Partition and logically format the drive.  
See the documentation that came with the drive for instructions on  
installing any software required for drive operation.  
Removing a 3.5-Inch Hard Drive From a Hard-Drive Bracket  
Detach the hard-drive bracket from the hard drive by pushing out the edges  
of the bracket and removing the hard drive. See Figure 3-11.  
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Figure 3-11. Removing and Installing a Hard Drive From a Hard-Drive Bracket  
1
2
3
1
3
hard drive  
2
hard drive bracket  
blue tabs (2)  
Installing a 3.5-Inch Hard Drive Into a Hard-Drive Bracket  
Push out the edges of the bracket and snap the hard-drive bracket on to the  
hard drive. See Figure 3-11.  
Removing a 2.5-Inch Hard Drive (When Available)  
CAUTION: Many repairs may only be done by a certified service technician. You  
should only perform troubleshooting and simple repairs as authorized in your  
product documentation, or as directed by the online or telephone service and  
support team. Damage due to servicing that is not authorized by Dell is not covered  
by your warranty. Read and follow the safety instructions that came with the  
product.  
1
Turn off the system and attached peripherals, and disconnect the system  
from the electrical outlet and from the peripherals.  
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2
3
Open the system. See "Opening the System" on page 45.  
Disconnect the data/power cable(s) from the hard drive(s) by pulling the  
blue tab.  
4
Press the blue tabs on each side of the hard-drive carrier toward each other  
and slide the bracket up and out of the bay. See Figure 3-12.  
Figure 3-12. Removing a 2.5-Inch Hard-Drive Carrier  
1
2
3
1
3
hard drive  
2
hard-drive carrier  
blue tabs (4)  
5
Remove the four screws on the two sides of the hard-drive carrier and pull  
out the hard drive. See Figure 3-13.  
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Figure 3-13. Removing and Installing a 2.5-Inch Hard Drive  
1
2
3
1
3
hard drive  
2
screws (4)  
hard-drive bracket  
6
Slide the hard-drive carrier back in the hard drive bay.  
Connect the power/data cable(s) to the hard drive(s).  
Close the system. See "Closing the System" on page 46.  
7
8
Installing a 2.5-Inch Hard Drive (When Available)  
CAUTION: Many repairs may only be done by a certified service technician. You  
should only perform troubleshooting and simple repairs as authorized in your  
product documentation, or as directed by the online or telephone service and  
support team. Damage due to servicing that is not authorized by Dell is not covered  
by your warranty. Read and follow the safety instructions that came with the  
product.  
1
2
Turn off the system and attached peripherals, and disconnect the system  
from the electrical outlet.  
Open the system. See "Opening the System" on page 45.  
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3
4
To remove the existing hard-drive carrier, see step 4 of "Removing a 2.5-  
Inch Hard Drive (When Available)" on page 61.  
Secure the hard drive to the hard-drive carrier using the four screws. See  
Figure 3-13.  
5
6
7
Slide the hard-drive carrier back in the hard drive bay  
.
Slide the hard drive into the drive bay until it snaps into place.  
Connect the power/data cable to the hard drive. See Figure 3-14  
Figure 3-14. Attaching Power/Data Cable to the Hard Drive  
1
2
1
power/data cables  
2
hard drives  
8
Close the system. See "Closing the System" on page 46.  
9
Enter the System Setup program and ensure that the hard drive’s  
controller is enabled. See "Entering the System Setup Program" on  
page 24.  
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10 Exit the System Setup program and reboot the system.  
11 Partition and logically format the drive.  
See the documentation that came with the drive for instructions on  
installing any software required for drive operation.  
Expansion-Card Stabilizer  
Removing the Expansion-Card Stabilizer  
CAUTION: Many repairs may only be done by a certified service technician. You  
should only perform troubleshooting and simple repairs as authorized in your  
product documentation, or as directed by the online or telephone service and  
support team. Damage due to servicing that is not authorized by Dell is not covered  
by your warranty. Read and follow the safety instructions that came with the  
product.  
1
Turn off the system and attached peripherals. Disconnect the system from  
the electrical outlet and peripherals.  
2
3
Open the system. See "Opening the System" on page 45.  
Press the release tab and lift the expansion card stabilizer out of slots in the  
chassis. See Figure 3-15.  
Installing the Expansion-Card Stabilizer  
CAUTION: Many repairs may only be done by a certified service technician. You  
should only perform troubleshooting and simple repairs as authorized in your  
product documentation, or as directed by the online or telephone service and  
support team. Damage due to servicing that is not authorized by Dell is not covered  
by your warranty. Read and follow the safety instructions that came with the  
product.  
1
2
Slide the edge of the expansion-card stabilizer into the slots in the cooling  
shroud and chassis until the release tab locks into place. See Figure 3-15.  
Close the system. See "Closing the System" on page 46.  
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Cooling Shroud  
The cooling shroud directs airflow over the system processor and memory  
modules.  
WARNING: The memory modules and heat sink can get very hot during normal  
operation. Ensure that the memory modules and heat sink have had sufficient time  
to cool before you touch them.  
CAUTION: Never operate your system with the cooling shroud removed.  
Overheating of the system can develop quickly, resulting in shutdown of the  
system and loss of data.  
Removing the Cooling Shroud  
CAUTION: Many repairs may only be done by a certified service technician. You  
should only perform troubleshooting and simple repairs as authorized in your  
product documentation, or as directed by the online or telephone service and  
support team. Damage due to servicing that is not authorized by Dell is not covered  
by your warranty. Read and follow the safety instructions that came with the  
product.  
1
Turn off the system and attached peripherals. Disconnect the system from  
the electrical outlet and peripherals.  
2
3
Open the system. See "Opening the System" on page 45.  
Remove the expansion-card stabilizer. See "Removing the Expansion-Card  
Stabilizer" on page 65.  
4
Hold the touch points on the cooling shroud and lift the cooling shroud  
out of the system. See Figure 3-15.  
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Figure 3-15. Removing and Installing the Cooling Shroud  
1
2
3
4
1
3
cooling shroud  
release tab  
2
4
expansion-card stabilizer  
cooling shroud touch points (2)  
Installing the Cooling Shroud  
CAUTION: Many repairs may only be done by a certified service technician. You  
should only perform troubleshooting and simple repairs as authorized in your  
product documentation, or as directed by the online or telephone service and  
support team. Damage due to servicing that is not authorized by Dell is not covered  
by your warranty. Read and follow the safety instructions that came with the  
product.  
1
2
Align the holes on the cooling shroud with the alignment guides on the  
system fan.  
Hold the touch points on the cooling shroud and carefully lower the  
cooling shroud into the system. Ensure that no cables are under the edges  
of the cooling shroud.  
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3
4
Replace the expansion-card stabilizer. See "Installing the Expansion-Card  
Stabilizer" on page 65.  
Close the system. See "Closing the System" on page 46.  
Expansion Cards  
Expansion Card Installation Guidelines  
Your system supports up to four PCIe Generation 2 cards. To identify the  
expansion slots, see Figure 6-1.  
Observe the following notes and guidelines regarding the expansion-card  
slots:  
•
•
The expansion-card slots are not hot-swappable.  
PCI Express Generation 2 and Generation 1 expansion cards are supported  
in all slots.  
•
•
Slot 2 supports full-length expansion cards; slots 1, 3, and 4 support half-  
length expansion cards.  
The system supports up to two SAS or PERC expansion cards to manage  
external storage.  
CAUTION: To ensure proper cooling, no more than two of the four expansion  
cards can have a power consumption of greater than 15 W (up to 25 W maximum  
each), not including the integrated storage controller card.  
•
Table 3-1 provides a guide for installing expansion cards to ensure proper  
cooling and mechanical fit. The expansion cards with the highest priority  
should be installed first using the slot priority indicated. All other  
expansion cards should be installed in card priority and slot priority order.  
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Table 3-1. Expansion-Card Installation Priority  
Card  
Card Type  
Slot  
Max  
25-W Card  
Priority  
Priority  
Allowed  
1
2
3
4
5
S300 controller  
H200 controller  
6-Gbps SAS HBA  
Dual port NICs  
Single port NICs  
1
1
2
2
Y
Y
Y
1, 2  
1, 2  
1
2
3, 1, 2  
4, 3, 1, 2  
3
N
1
4
N
1. Maximum of 2 of any card whose maximum power exceeds 15 W.  
2. Refer to the expansion card documentation to ensure that the maximum power does not  
exceed 15 W.  
NOTE: A system only allows one internal storage card to be installed, and the  
additional H200 plugged in slot2 is to support internal Tape Drive.  
See Figure 6-1 for the location of the expansion card slots.  
NOTE: Your system supports only one RAID card. You can install either of the above  
mentioned RAID cards in slot 1. The size of the expansion card connectors for the  
PCI x8 card is PCI x8.  
Removing an Expansion Card  
CAUTION: Many repairs may only be done by a certified service technician. You  
should only perform troubleshooting and simple repairs as authorized in your  
product documentation, or as directed by the online or telephone service and  
support team. Damage due to servicing that is not authorized by Dell is not covered  
by your warranty. Read and follow the safety instructions that came with the  
product.  
1
Turn off the system and attached peripherals, and disconnect the system  
from the electrical outlet.  
2
3
Open the system. See "Opening the System" on page 45.  
Remove the expansion card stabilizer. See "Removing the Expansion-Card  
Stabilizer" on page 65.  
4
5
Disconnect all cables from the card.  
Open the expansion-card latch. See Figure 3-16.  
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6
7
Grasp the expansion card by its edges, and carefully remove it from the  
expansion-card connector.  
If you are removing the card permanently, install a metal filler bracket over  
the empty expansion slot opening and close the expansion-card latch.  
NOTE: Filler brackets must be installed over empty expansion card slots to  
maintain Federal Communications Commission (FCC) certification of the  
system. The brackets also keep dust and dirt out of the system and aid in  
proper cooling and airflow inside the system.  
8
9
Replace the expansion card stabilizer. See "Installing the Expansion-Card  
Stabilizer" on page 65.  
Close the system. See "Closing the System" on page 46.  
10 Reconnect the system and peripherals to their power sources, and turn  
them on.  
11 Remove the card’s device driver from the operating system.  
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Figure 3-16. Removing and Installing an Expansion Card  
2
3
1
4
5
1
3
5
expansion card  
2
4
expansion-card stabilizer  
release tab  
expansion-card latch  
expansion-card slots  
Installing an Expansion Card  
CAUTION: Many repairs may only be done by a certified service technician. You  
should only perform troubleshooting and simple repairs as authorized in your  
product documentation, or as directed by the online or telephone service and  
support team. Damage due to servicing that is not authorized by Dell is not covered  
by your warranty. Read and follow the safety instructions that came with the  
product.  
1
2
Unpack the expansion card and prepare it for installation.  
For instructions, see the documentation accompanying the card.  
Turn off the system and attached peripherals, and disconnect the system  
from the electrical outlet.  
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3
4
Open the system. See "Opening the System" on page 45.  
Remove the expansion card stabilizer. See "Removing the Expansion-Card  
Stabilizer" on page 65.  
5
Open the expansion-card latch and remove the filler bracket. See  
Figure 3-16.  
NOTE: Keep this bracket in case you need to remove the expansion card.  
Filler brackets must be installed over empty expansion-card slots to maintain  
FCC certification of the system. The brackets also keep dust and dirt out of the  
system and aid in proper cooling and airflow inside the system.  
6
7
Holding the card by its edges, position the card so that the card-edge  
connector aligns with the expansion-card connector on the expansion-card  
riser.  
Insert the card-edge connector firmly into the expansion-card connector  
until the card is fully seated.  
8
9
Close the expansion-card latch. See Figure 3-16.  
Connect all cables to the expansion card.  
10 Replace the expansion-card stabilizer. See "Installing the Expansion-Card  
Stabilizer" on page 65.  
11 Close the system. See "Closing the System" on page 46.  
SAS Controller Expansion Card  
Read the installation instructions in the documentation for your SAS  
controller card. Install the card in the expansion card connector (see  
"Installing an Expansion Card" on page 71), and connect the hard-drive  
activity indicator cable from the card to the HD_ACT_CARD (AUXLED1)  
connector on the system board (see Figure 6-1 to locate the connector).  
Secure the cables to the slots to manage the slack.  
For information on connecting hard drives, see "Hard Drives" on page 57.  
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System Memory  
Your system supports DDR3 ECC unbuffered memory modules (UDIMMs).  
The DIMMs can be 1066 or 1333 MHz. Single and dual-rank DIMMs can be  
1066 or 1333 MHz.  
The system contains four memory sockets, each two-socket set is organized  
into two channels. The first socket of each channel is marked with white  
release levers.  
General Memory Module Installation Guidelines  
To ensure optimal performance of your system, observe the following general  
guidelines when configuring your system memory.  
NOTE: Memory configurations that fail to observe these guidelines can prevent  
your system from starting or producing any video output.  
•
•
Except for memory channels that are unused, all populated memory  
channels must have identical configurations.  
Memory modules of different sizes can be mixed within a memory channel  
(for example, 2 GB and 4 GB), but all populated channels must have  
identical configurations.  
•
Memory modules are installed in the numeric order of the sockets  
beginning with DIMM_A1 or DIMM_B1.  
•
•
One or two DIMMs per channel can support up to 1333 MHz.  
If memory modules with different speeds are installed, they operate at the  
speed of the slowest installed memory module(s).  
Mode-Specific Guidelines  
Your system supports both single-channel and dual-channel mode. A minimal  
single-channel configuration of one 1 GB memory module is also supported  
in this mode.  
Table 3-2 shows sample memory configurations that follow the appropriate  
memory guidelines stated in this section. The samples show identical  
memory-module configurations and their the physical and available memory  
totals. The table does not show mixed memory-module configurations, nor  
do they address the memory speed considerations of any configuration.  
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Table 3-2. Sample UDIMM Memory Configurations  
Memory Sockets  
Memory Module  
Size  
Single Processor  
1
2
Physical Memory (GB)  
3
4
1 GB  
X
X
X
1
2
4
X
X
X
X
X
X
X
X
X
X
2 GB  
4 GB  
8 GB  
X
X
X
2
4
8
X
X
X
X
X
4
8
16  
X
X
X
X
X
8
16  
32  
X
X
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Removing Memory Modules  
WARNING: The memory modules are hot to touch for some time after the system  
has been powered down. Allow time for the memory modules to cool before  
handling them. Handle the memory modules by the card edges and avoid touching  
the components on the memory module.  
CAUTION: Many repairs may only be done by a certified service technician. You  
should only perform troubleshooting and simple repairs as authorized in your  
product documentation, or as directed by the online or telephone service and  
support team. Damage due to servicing that is not authorized by Dell is not covered  
by your warranty. Read and follow the safety instructions that came with the  
product.  
CAUTION: To ensure proper system cooling, memory-module blanks must be  
installed in any memory socket that is not occupied. Install a memory-module  
blank if you are removing a memory module and do not intend to install a  
replacement.  
1
Turn off the system, including any attached peripherals, and disconnect  
the system from the electrical outlet and peripherals.  
2
3
Open the system. See "Opening the System" on page 45.  
Remove the expansion-card stabilizer. See "Removing the Expansion-Card  
Stabilizer" on page 65.  
4
5
Remove the cooling shroud. See "Removing the Cooling Shroud" on  
page 66.  
Locate the memory module sockets. See Figure 6-1.  
CAUTION: Handle each memory module only by the card edges, ensuring not to  
touch the components on the module.  
6
7
Press down and out on the ejectors on each end of the socket until the  
memory module pops out of the socket. See Figure 3-17.  
Replace any removed memory modules with memory-module blanks to  
ensure proper system cooling. See "Installing Memory Modules" on  
page 76 for installation instructions.  
8
9
Replace the cooling shroud. See "Installing the Cooling Shroud" on  
page 67.  
Replace the expansion-card stabilizer. See "Installing the Expansion-Card  
Stabilizer" on page 65.  
10 Close the system. See "Closing the System" on page 46.  
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Figure 3-17. Removing and Installing a Memory Module  
1
2
3
1
3
memory module  
alignment key  
2
memory module socket ejectors (2)  
Installing Memory Modules  
WARNING: The memory modules are hot to touch for some time after the system  
has been powered down. Allow time for the memory modules to cool before  
handling them. Handle the memory modules by the card edges and avoid touching  
the components on the memory module.  
CAUTION: Many repairs may only be done by a certified service technician. You  
should only perform troubleshooting and simple repairs as authorized in your  
product documentation, or as directed by the online or telephone service and  
support team. Damage due to servicing that is not authorized by Dell is not covered  
by your warranty. Read and follow the safety instructions that came with the  
product.  
CAUTION: To ensure proper system cooling, memory-module blanks must be  
installed in any memory socket that is not occupied. Remove memory-module  
blanks only if you intend to install memory in those sockets.  
1
2
Turn off the system, including any attached peripherals, and disconnect  
the system from the electrical outlet and peripherals.  
Open the system. See "Opening the System" on page 45.  
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3
4
Remove the expansion-card stabilizer. See "Removing the Expansion-Card  
Stabilizer" on page 65.  
Remove the cooling shroud. See "Removing the Cooling Shroud" on  
page 66.  
5
6
Locate the memory module sockets. See Figure 6-1.  
Remove the memory-module blanks from the sockets in which you plan to  
install memory modules.  
7
Press out the ejectors on each end of the socket until the memory-module  
blank pops out of the socket. See Figure 3-17.  
NOTE: Make sure to retain any removed memory-module blanks for future  
use.  
8
9
Handle each memory module only on either card edge, ensuring not to  
touch the middle of the memory module.  
Align the memory module's edge connector with the alignment key of the  
memory module socket, and insert the memory module in the socket.  
NOTE: The memory module socket has an alignment key that allows you to  
install the memory module in the socket in only one way.  
10 Press down on the memory module with your thumbs until the socket  
levers latch into a locked position.  
When the memory module is properly seated in the socket, the levers on  
the memory module socket align with the levers on the other sockets that  
have memory modules installed.  
11 Repeat step 6 through step 10 of this procedure to install the remaining  
memory modules. See Table 3-2  
.
12 Replace the expansion-card stabilizer. See "Installing the Expansion-Card  
Stabilizer" on page 65.  
13 Replace the cooling shroud. See "Installing the Cooling Shroud" on  
page 67.  
14 Close the system. See "Closing the System" on page 46.  
15 Reconnect the system and peripherals to their power sources, and turn  
them on.  
16 Press <F2> to enter the System Setup program, and check the System  
Memory setting on the main System Setup screen.  
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The system should have already changed the value to reflect the newly  
installed memory.  
17 If the value is incorrect, one or more of the memory modules may not be  
installed properly. Repeat step 6 through step 10 of this procedure,  
checking to ensure that the memory modules are firmly seated in their  
sockets.  
18 Run the system memory test in the system diagnostics. See "Running the  
Embedded System Diagnostics" on page 116.  
Processor  
Removing the Processor  
CAUTION: Many repairs may only be done by a certified service technician. You  
should only perform troubleshooting and simple repairs as authorized in your  
product documentation, or as directed by the online or telephone service and  
support team. Damage due to servicing that is not authorized by Dell is not covered  
by your warranty. Read and follow the safety instructions that came with the  
product.  
1
2
Prior to upgrading your system, download the latest system BIOS version  
from support.dell.com and follow the instructions included in the  
compressed download file to install the update on your system  
.
Turn off the system, including any attached peripherals, and disconnect  
the system from the electrical outlet. When disconnected from AC power,  
press and hold the power button for 3 seconds to fully drain the system of  
stored power prior to removing the cover.  
NOTE: It is recommended that you always use a static mat and wrist grounding  
strap while working on components in the interior of the system.  
3
4
Open the system. See "Opening the System" on page 45.  
Remove the expansion card stabilizer. See "Removing the Expansion-Card  
Stabilizer" on page 65.  
5
Remove the cooling shroud. See "Removing the Cooling Shroud" on  
page 66.  
WARNING: The heat sink and processor are hot to touch for some time after the  
system has been powered down. Allow the heat sink and processor to cool before  
handling them.  
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CAUTION: Never remove the heat sink from a processor unless you intend to  
remove the processor. The heat sink is necessary to maintain proper thermal  
conditions.  
6
Using a #2 Phillips screwdriver, loosen one of the heat-sink retention  
screws. See Figure 3-18.  
7
8
Wait 30 seconds for the heat sink to loosen from the processor.  
Repeat step 6 and step 7 to loosen the other three heat-sink retention  
screws.  
9
Gently lift the heat sink off of the processor and set the heat sink aside  
upside down (thermal grease side facing up).  
Figure 3-18. Installing and Removing the Heat Sink  
1
2
1
heat sink  
2
heat-sink retention screws (4)  
CAUTION: The processor is held in its socket under strong pressure. Be aware  
that the release lever can spring up suddenly if not firmly grasped.  
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10 Position your thumb firmly over the processor socket-release lever and  
release the lever from the locked position by pushing down and pulling out  
from under the tab. Rotate the lever 90 degrees upward until the processor  
is released from the socket. See Figure 3-19.  
11 Use the tab on the processor shield to rotate shield upward and out of the  
way. See Figure 3-19.  
Figure 3-19. Removing a Processor  
2
1
3
4
5
6
1
3
5
socket-release lever  
notches in processor (2)  
ZIF socket  
2
4
6
processor  
processor shield  
socket keys (2)  
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CAUTION: Be careful not to bend any of the pins on the ZIF socket when removing  
the processor. Bending the pins can permanently damage the system board.  
12 Carefully, lift the processor out of the socket and leave the release lever up  
so that the socket is ready for the new processor.  
Installing a Processor  
CAUTION: Many repairs may only be done by a certified service technician. You  
should only perform troubleshooting and simple repairs as authorized in your  
product documentation, or as directed by the online or telephone service and  
support team. Damage due to servicing that is not authorized by Dell is not covered  
by your warranty. Read and follow the safety instructions that came with the  
product.  
1
2
Unpack the new processor.  
Align the rocessor with the socket keys on the ZIF socket. See  
Figure 3-19.  
p
CAUTION: Positioning the processor incorrectly can permanently damage the  
system board or the processor. Be careful not to bend the pins in the socket.  
3
With the release lever on the processor socket in the open position, align  
the processor with the socket keys and set the processor lightly in the  
socket.  
CAUTION: Do not use force to seat the processor. When the processor is  
positioned correctly, it engages easily into the socket.  
4
5
6
7
Close the processor shield.  
Rotate the socket release lever down until it snaps into place.  
Using a clean lint-free cloth, remove the thermal grease from the heat sink.  
Open the grease packet included with your processor kit and apply thermal  
grease evenly to the top of the new processor.  
8
9
Place the heat sink on the processor. See Figure 3-19  
Using a #2 Phillips screwdriver, tighten the heat-sink retention screws.  
See Figure 3-18  
.
.
10 Replace the cooling shroud. See "Installing the Cooling Shroud" on  
page 67.  
11 Replace the expansion-card stabilizer. See "Installing the Expansion-Card  
Stabilizer" on page 65.  
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12 Close the system. See "Closing the System" on page 46.  
13 Reconnect the system and peripherals to their power sources, and turn  
them on.  
14 Press <F2> to enter the System Setup program, and check that the processor  
information matches the new system configuration. See "Entering the  
System Setup Program" on page 24.  
15 Run the system diagnostics to verify that the new processor operates  
correctly. See "Running the Embedded System Diagnostics" on page 116  
for information about running the diagnostics.  
Cooling Fan  
Removing the Cooling Fan  
CAUTION: Many repairs may only be done by a certified service technician. You  
should only perform troubleshooting and simple repairs as authorized in your  
product documentation, or as directed by the online or telephone service and  
support team. Damage due to servicing that is not authorized by Dell is not covered  
by your warranty. Read and follow the safety instructions that came with the  
product.  
1
Turn off the system and attached peripherals, and disconnect the system  
from the electrical outlet.  
2
3
Open the system. See "Opening the System" on page 45.  
Remove the expansion-card stabilizer. See "Removing the Expansion-Card  
Stabilizer" on page 65.  
4
Remove the cooling shroud. See "Removing the Cooling Shroud" on  
page 66.  
5
6
Disconnect the fan’s power cable from the system board.  
Pull the fan release tab and slide the fan out of the securing slots on the  
chassis, and lift the fan out.  
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Figure 3-20. Removing and Installing the Cooling Fan  
1
2
3
1
3
release tab  
2
securing tabs  
power cable  
Installing the Cooling Fan  
CAUTION: Many repairs may only be done by a certified service technician. You  
should only perform troubleshooting and simple repairs as authorized in your  
product documentation, or as directed by the online or telephone service and  
support team. Damage due to servicing that is not authorized by Dell is not covered  
by your warranty. Read and follow the safety instructions that came with the  
product.  
1
2
3
Align the tabs on the system fan with the securing slots on the chassis.  
Slide the system fan into the securing slots until the tabs lock into place.  
Connect the fan cable to the system board. See Figure 6-1 for the location  
of the connector.  
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4
5
Replace expansion card stabilizer. See "Installing the Expansion-Card  
Stabilizer" on page 65.  
Replace the cooling shroud. See "Installing the Cooling Shroud" on  
page 67.  
6
7
Close the system. See "Closing the System" on page 46.  
Reconnect the system to its electrical outlet and turn the system on,  
including any attached peripherals.  
System Battery  
Replacing the System Battery  
WARNING: There is a danger of a new battery exploding if it is incorrectly  
installed. Replace the battery only with the same or equivalent type recommended  
by the manufacturer. See your safety information for additional info.  
CAUTION: Many repairs may only be done by a certified service technician. You  
should only perform troubleshooting and simple repairs as authorized in your  
product documentation, or as directed by the online or telephone service and  
support team. Damage due to servicing that is not authorized by Dell is not covered  
by your warranty. Read and follow the safety instructions that came with the  
product.  
1
Turn off the system, including any attached peripherals, and disconnect  
the system from the electrical outlet.  
2
3
Open the system. See "Opening the System" on page 45.  
Locate the battery socket. See Figure 6-1.  
CAUTION: To avoid damage to the battery connector, you must firmly support the  
connector while installing or removing a battery.  
4
To remove the system battery, push the metal tab away from the battery  
until the battery pops out.  
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Figure 3-21. Replacing the System Battery  
1
2
3
1
3
positive side of battery connector  
negative side of battery connector  
2
system battery  
5
To install the new system battery, hold the battery with the "+" facing up,  
and aligned to the metal tab on the socket. Press the battery straight down  
into the socket until it snaps into place.  
6
7
Close the system. See "Closing the System" on page 46.  
Enter the System Setup program to confirm that the battery is operating  
properly. See "Using the System Setup Program and Boot Manager" on  
page 23.  
8
9
Enter the correct time and date in the System Setup program's Time and  
Date fields.  
Exit the System Setup program.  
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Power Supply  
Removing the Power Supply  
CAUTION: Many repairs may only be done by a certified service technician. You  
should only perform troubleshooting and simple repairs as authorized in your  
product documentation, or as directed by the online or telephone service and  
support team. Damage due to servicing that is not authorized by Dell is not covered  
by your warranty. Read and follow the safety instructions that came with the  
product.  
1
Turn off the system and attached peripherals, and disconnect the system  
from the electrical outlet.  
2
3
Open the system. See "Opening the System" on page 45.  
Remove the expansion-card stabilizer. See "Removing the Expansion-Card  
Stabilizer" on page 65.  
4
5
Remove the cooling shroud. See "Removing the Cooling Shroud" on  
page 66.  
Disconnect all the power cables from the system board and drives.  
NOTE: Note the routing of the DC power cables underneath the tabs in the  
system frame as you release the tabs and remove the cables from the system  
board and drives. You must route these cables properly when you replace  
them to prevent their being pinched or crimped.  
6
7
8
9
Remove the cables secured to the cable clip on the side of the power  
supply.  
Using a #2 Phillips screwdriver, remove the four screws that secure the  
power supply to the back panel.  
Press the power-supply release tab down and slide the power supply toward  
the front of the system.  
Lift the power-supply out of the chassis. See Figure 3-22.  
10 Remove the cable clip and set it aside to attach to the new power supply.  
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Figure 3-22. Removing and Installing the Power Supply  
2
1
3
4
1
3
power supply  
cable clip  
2
4
screws (4)  
power-supply release tab  
Installing the Power Supply  
CAUTION: Many repairs may only be done by a certified service technician. You  
should only perform troubleshooting and simple repairs as authorized in your  
product documentation, or as directed by the online or telephone service and  
support team. Damage due to servicing that is not authorized by Dell is not covered  
by your warranty. Read and follow the safety instructions that came with the  
product.  
1
2
Attach the cable clip to the new power supply.  
Align the power supply mounting holes with the mounting holes on the  
back panel.  
3
4
Slide the power supply toward the back panel until it snaps into place over  
the power-supply release tab.  
Using a #2 Phillips screwdriver, install the four screws that secure the  
power supply to the back panel.  
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5
Secure the I/O panel and SATA cables (if present) to the routing clip on  
the side of the power supply.  
6
7
Connect all the power cables to the system board and drives.  
Replace the cooling shroud. See "Installing the Cooling Shroud" on  
page 67.  
8
9
Replace the expansion-card stabilizer. See "Installing the Expansion-Card  
Stabilizer" on page 65.  
Close the system. See "Closing the System" on page 46.  
Internal USB Memory Key  
An optional USB memory key installed inside your system can be used as a  
boot device, security key, or mass storage device.  
CAUTION: Many repairs may only be done by a certified service technician. You  
should only perform troubleshooting and simple repairs as authorized in your  
product documentation, or as directed by the online or telephone service and  
support team. Damage due to servicing that is not authorized by Dell is not covered  
by your warranty. Read and follow the safety instructions that came with the  
product.  
1
Turn off the system, including any attached peripherals, and disconnect  
the system from the electrical outlet.  
2
3
4
5
6
Open the system. See "Opening the System" on page 45.  
Locate the USB connector on the system board. See Figure 6-1.  
Insert the USB memory key into the USB connector. See Figure 3-23.  
Close the system. See "Closing the System" on page 46.  
Enter the System Setup program and verify that the USB key has been  
detected by the system. See"Using the System Setup Program and Boot  
Manager" on page 23.  
The USB connector must be enabled by the Internal USB Port option in  
the Integrated Devices screen of the System Setup program. See  
"Integrated Devices Screen" on page 29.  
To boot from the USB memory key, configure the USB memory key with  
a boot image and then specify the USB memory key in the boot  
sequence in the System Setup program.  
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Figure 3-23. Removing and Installing a USB Memory Key  
1
2
1
USB memory key  
2
USB memory key connector  
Chassis Intrusion Switch  
Removing the Chassis Intrusion Switch  
CAUTION: Many repairs may only be done by a certified service technician. You  
should only perform troubleshooting and simple repairs as authorized in your  
product documentation, or as directed by the online or telephone service and  
support team. Damage due to servicing that is not authorized by Dell is not covered  
by your warranty. Read and follow the safety instructions that came with the  
product.  
1
Turn off the system and attached peripherals, and disconnect the system  
from the electrical outlet.  
2
3
Open the system. See "Opening the System" on page 45.  
Disconnect the chassis intrusion switch cable from the INTRUSION  
connector on the system board. See Figure 6-1.  
4
Slide the chassis intrusion switch out of the securing bracket notch. See  
Figure 3-24.  
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5
Remove the switch and its attached cable from the system.  
Figure 3-24. Removing and Installing the Chassis Intrusion Switch  
1
2
3
1
3
chassis intrusion switch  
INTRUSION connector  
2
securing bracket notch  
Installing the Chassis Intrusion Switch  
CAUTION: Many repairs may only be done by a certified service technician. You  
should only perform troubleshooting and simple repairs as authorized in your  
product documentation, or as directed by the online or telephone service and  
support team. Damage due to servicing that is not authorized by Dell is not covered  
by your warranty. Read and follow the safety instructions that came with the  
product.  
1
Align the chassis intrusion switch with the securing bracket notch. See  
Figure 3-24.  
2
3
Slide the switch into the securing bracket notch.  
Connect the switch cable to the INTRUSION connector on the system  
board. See Figure 6-1.  
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4
Close the system. See "Closing the System" on page 46.  
Control Panel Assembly  
CAUTION: Many repairs may only be done by a certified service technician. You  
should only perform troubleshooting and simple repairs as authorized in your  
product documentation, or as directed by the online or telephone service and  
support team. Damage due to servicing that is not authorized by Dell is not covered  
by your warranty. Read and follow the safety instructions that came with the  
product.  
Removing the Control Panel Assembly  
1
Turn off the system and attached peripherals, and disconnect the system  
from the electrical outlet.  
2
3
Open the system. See "Opening the System" on page 45.  
Remove the front bezel. See "Removing the Front Bezel" on page 47.  
CAUTION: Do not pull on the cable to unseat the connector. Doing so can damage  
the cable.  
4
5
To disconnect the control panel cable from the system board, press the  
metal tabs on the ends of the cable connector and gently work the  
connector out of the socket.  
Remove the screw holding the link bracket lock and lift the link bracket  
lock out of the system.  
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Figure 3-25. Removing and Installing the Link Bracket Lock  
1
2
1
screw  
2
link bracket lock  
6
Remove the mounting screw holding the control panel assembly to the  
chassis. See Figure 3-26.  
7
Move the control panel assembly toward the back of the system and lift it  
out of the system.  
CAUTION: Do not pull on the cable to unseat the connector. Doing so can damage  
the cable.  
8
To disconnect the control panel cable from the control panel assembly,  
press the metal tabs on the ends of the cable connector and gently work  
the connector out of the socket.  
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Figure 3-26. Removing and Installing the Control Panel Assembly  
2
1
3
4
1
3
mounting screw  
2
4
control-panel board  
standoff  
control-panel cable  
Installing the Control Panel Assembly  
CAUTION: Many repairs may only be done by a certified service technician. You  
should only perform troubleshooting and simple repairs as authorized in your  
product documentation, or as directed by the online or telephone service and  
support team. Damage due to servicing that is not authorized by Dell is not covered  
by your warranty. Read and follow the safety instructions that came with the  
product.  
1
2
Connect the control panel cable to the control panel board.  
Align the slot in the control panel board with the standoff on the chassis  
and secure it with the screw. See Figure 3-26.  
3
4
Secure the link bracket lock by replacing the screw. See Figure 3-26.  
Secure the control panel cable through the clips beneath the optional tape  
or optical drive and on the side of the power supply unit.  
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5
6
7
8
Connect the control-panel cable to the system board.  
Replace the front bezel. See "Installing the Front Bezel" on page 48.  
Close the system. See "Closing the System" on page 46.  
Reconnect the system to its electrical outlet and turn the system on,  
including any attached peripherals.  
System Board  
Removing the System Board  
WARNING: The heat sink can get hot during operation. To avoid burns, ensure  
that the system has sufficient time to cool before removing the system board.  
CAUTION: Many repairs may only be done by a certified service technician. You  
should only perform troubleshooting and simple repairs as authorized in your  
product documentation, or as directed by the online or telephone service and  
support team. Damage due to servicing that is not authorized by Dell is not covered  
by your warranty. Read and follow the safety instructions that came with the  
product.  
CAUTION: If you are using the Trusted Platform Module (TPM) with an encryption  
program, you may be prompted to create a recovery key during system or program  
setup. Be sure to create and safely store this recovery key. If you ever need to  
replace the system board, you must supply the recovery key when you restart your  
system or program before you can access the encrypted data on your hard drive(s).  
1
Turn off the system and attached peripherals, and disconnect the system  
from the electrical outlet.  
2
3
Open the system. See "Opening the System" on page 45.  
Remove expansion-card stabilizer. See "Removing the Expansion-Card  
Stabilizer" on page 65.  
4
Remove the cooling shroud. See "Removing the Cooling Shroud" on  
page 66.  
5
6
7
Disconnect all cables from the system board.  
Remove the cooling fan. See "Removing the Cooling Fan" on page 82.  
Remove all expansion cards and any attached cables. See "Removing an  
Expansion Card" on page 69.  
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8
9
Remove all memory modules. See "Removing Memory Modules" on  
page 75.  
CAUTION: The processor and heat sink can become extremely hot. Allow  
sufficient time for the processor and heat sink to cool before handling.  
Remove the processor heat sink. See "Removing the Processor" on page 78.  
10 Using a #2 Phillips screwdriver, remove the ten screws securing the system  
board to the chassis and then slide the system board toward the front end  
of the chassis.  
CAUTION: Do not lift the system board by grasping a memory module, processor,  
or other components.  
11 Grasp the system board by the edges of the system board and lift the  
system board out of the chassis. See Figure 3-27.  
Figure 3-27. Removing and Installing the System Board  
1
2
1
screws (10)  
2
system board  
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Installing the System Board  
CAUTION: Many repairs may only be done by a certified service technician. You  
should only perform troubleshooting and simple repairs as authorized in your  
product documentation, or as directed by the online or telephone service and  
support team. Damage due to servicing that is not authorized by Dell is not covered  
by your warranty. Read and follow the safety instructions that came with the  
product.  
1
2
Unpack the new system board.  
Remove the labels from the processor shield and affix them to the system  
identification panel on the front of the system. See Figure 3-27.  
3
Holding the system board by its edges, lower the system board into the  
chassis.  
CAUTION: Do not lift the system board by grasping a memory module, processor,  
or other components.  
4
5
6
7
8
9
Slightly lift up the front of the system board and maneuver the system  
board to the bottom of the chassis until it lays completely flat.  
Push the system board toward the back of the chassis until the board is in  
place.  
Tighten the ten screws to secure the system board to the chassis. See  
Figure 6-1.  
Transfer the processor to the new system board. See "Removing the  
Processor" on page 78 and "Installing a Processor" on page 81.  
Replace all the memory modules and memory blanks. See "Installing  
Memory Modules" on page 76.  
Connect the cables in the order listed below (see Figure 6-1 for the  
locations of the connectors on the system board):  
•
•
•
•
SATA interface cable, if applicable  
Control panel interface cable  
Optical/tape drive power cable  
System board power cables  
10 Install all expansion cards. See "Installing an Expansion Card" on page 71.  
11 Replace the cooling fan. See "Installing the Cooling Fan" on page 83.  
12 Replace the heat sink. See "Installing a Processor" on page 81.  
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13 Replace the cooling shroud. See "Installing the Cooling Shroud" on  
page 67.  
14 Replace the expansion-card stabilizer. See "Installing the Expansion-Card  
Stabilizer" on page 65.  
15 Close the system. See "Closing the System" on page 46.  
16 Reconnect the system to its electrical outlet and turn the system on,  
including any attached peripherals.  
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Troubleshooting Your System  
Safety First—For You and Your System  
CAUTION: Many repairs may only be done by a certified service technician. You  
should only perform troubleshooting and simple repairs as authorized in your  
product documentation, or as directed by the online or telephone service and  
support team. Damage due to servicing that is not authorized by Dell is not covered  
by your warranty. Read and follow the safety instructions that came with the  
product.  
Troubleshooting System Startup Failure  
If your system halts during startup prior to video output, especially after  
installing an operating system or reconfiguring your system’s hardware, check  
for the following conditions:  
•
If you boot the system to the BIOS boot mode after installing an operating  
system from the UEFI Boot Manager, the system hangs. The reverse is also  
true. You must boot to the same boot mode in which you installed the  
operating system. See "Using the System Setup Program and Boot  
Manager" on page 23.  
•
Invalid memory configurations could cause the system to halt at startup  
without any video output. See "System Memory" on page 73.  
For all other startup issues, note the system messages that appear onscreen.  
See "System Messages" on page 17 for more information.  
Troubleshooting External Connections  
Ensure that all external cables are securely attached to the external  
connectors on your system before troubleshooting any external devices. See  
Figure 1-1 and Figure 1-2 for the front- and back-panel connectors on your  
system.  
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Troubleshooting the Video Subsystem  
1
2
3
Check the system and power connections to the monitor.  
Check the video interface cabling from the system to the monitor.  
Run the appropriate online diagnostic test. See "Using Online Diagnostics"  
on page 115.  
If the tests run successfully, the problem is not related to video hardware.  
If the tests fail, see "Getting Help" on page 123.  
Troubleshooting a USB Device  
Use the following steps to troubleshoot a USB keyboard/mouse. For other  
USB devices, go to step 4.  
1
2
3
Disconnect the keyboard and mouse cables from the system briefly and  
reconnect them.  
Connect the keyboard/mouse to the USB port(s) on the opposite side of  
the system.  
If the problem is resolved, restart the system, enter the System Setup  
program, and check if the nonfunctioning USB ports are enabled.  
4
5
6
Replace the keyboard/mouse with another working keyboard/mouse.  
If the problem is resolved, replace the faulty keyboard/mouse.  
If the problem is not resolved, proceed to the next step to begin  
troubleshooting the other USB devices attached to the system.  
7
8
Power down all attached USB devices and disconnect them from the  
system.  
Restart the system and, if your keyboard is functioning, enter the system  
setup program. Verify that all USB ports are enabled. See "Integrated  
Devices Screen" on page 29.  
If your keyboard is not functioning, you can also use remote access. If the  
system is not accessible, see "Disabling a Forgotten Password" on page 122  
for instructions on setting the NVRAM_CLR jumper inside your system  
and restoring the BIOS to the default settings.  
9
Reconnect and power on each USB device one at a time.  
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10 If a device causes the same problem, power down the device, replace the  
USB cable, and power up the device.  
If the problem persists, replace the device.  
If all troubleshooting fails, see "Getting Help" on page 123.  
Troubleshooting a Serial I/O Device  
1
Turn off the system and any peripheral devices connected to the serial  
port.  
2
Swap the serial interface cable with a working cable, and turn on the  
system and the serial device.  
If the problem is resolved, replace the interface cable.  
3
4
Turn off the system and the serial device, and swap the device with a  
comparable device.  
Turn on the system and the serial device.  
If the problem is resolved, replace the serial device.  
If the problem persists, see "Getting Help" on page 123.  
Troubleshooting a NIC  
1
2
3
Run the appropriate online diagnostic test. See "Using Online Diagnostics"  
on page 115.  
Restart the system and check for any system messages pertaining to the  
NIC controller.  
Check the appropriate indicator on the NIC connector:  
•
•
If the link indicator does not light, check all cable connections.  
If the activity indicator does not light, the network driver files might  
be damaged or missing.  
Remove and reinstall the drivers if applicable. See the NIC's  
documentation.  
•
•
If applicable, change the autonegotiation setting.  
Use another connector on the switch or hub.  
See "NIC Indicator Codes" on page 14.  
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4
5
6
Ensure that the appropriate drivers are installed and the protocols are  
bound. See the NIC's documentation.  
Enter the System Setup program and confirm that the NIC ports are  
enabled. See "Integrated Devices Screen" on page 29.  
Ensure that the NICs, hubs, and switches on the network are all set to the  
same data transmission speed and duplex. See the documentation for each  
network device.  
7
Ensure that all network cables are of the proper type and do not exceed the  
maximum length.  
If all troubleshooting fails, see "Getting Help" on page 123.  
Troubleshooting a Wet System  
CAUTION: Many repairs may only be done by a certified service technician. You  
should only perform troubleshooting and simple repairs as authorized in your  
product documentation, or as directed by the online or telephone service and  
support team. Damage due to servicing that is not authorized by Dell is not covered  
by your warranty. Read and follow the safety instructions that came with the  
product.  
1
Turn off the system and attached peripherals, and disconnect the system  
from the electrical outlet.  
2
3
Open the system. See "Opening the System" on page 45.  
Disassemble components from the system. See "Installing System  
Components" on page 43.  
•
•
•
•
•
•
•
•
Hard drives  
USB memory key  
Cooling shroud and expansion-card stabilizer  
Expansion cards  
Power supply  
Cooling fan  
Processor and heat sink  
Memory modules  
4
Let the system dry thoroughly for at least 24 hours.  
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5
6
7
Reinstall the components you removed in step 3.  
Close the system. See "Closing the System" on page 46.  
Turn on the system and attached peripherals.  
If the system does not start properly, see "Getting Help" on page 123.  
8
9
If the system starts properly, shut down the system and reinstall all of the  
expansion cards that you removed. See "Installing an Expansion Card" on  
page 71.  
Run the appropriate online diagnostic test. See "Using Online Diagnostics"  
on page 115.  
If the tests fail, see "Getting Help" on page 123.  
Troubleshooting a Damaged System  
CAUTION: Many repairs may only be done by a certified service technician. You  
should only perform troubleshooting and simple repairs as authorized in your  
product documentation, or as directed by the online or telephone service and  
support team. Damage due to servicing that is not authorized by Dell is not covered  
by your warranty. Read and follow the safety instructions that came with the  
product.  
1
Turn off the system and attached peripherals, and disconnect the system  
from the electrical outlet.  
2
3
Open the system. See "Opening the System" on page 45.  
Ensure that the following components are properly installed:  
•
•
•
•
•
•
•
Cooling shroud and expansion-card stabilizer  
Expansion cards  
Power supply  
Cooling fan  
Processor and heat sink  
Memory modules  
Hard-drive carriers  
4
5
Ensure that all cables are properly connected.  
Close the system. See "Closing the System" on page 46.  
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6
Run the system board tests in the system diagnostics. See "Running the  
System Diagnostics" on page 115.  
If the tests fail, see "Getting Help" on page 123  
.
Troubleshooting the System Battery  
CAUTION: Many repairs may only be done by a certified service technician. You  
should only perform troubleshooting and simple repairs as authorized in your  
product documentation, or as directed by the online or telephone service and  
support team. Damage due to servicing that is not authorized by Dell is not covered  
by your warranty. Read and follow the safety instructions that came with the  
product.  
NOTE: If the system is turned off for long periods of time (for weeks or months), the  
NVRAM may lose its system configuration information. This situation is caused by a  
defective battery.  
1
2
Re-enter the time and date through the System Setup program. See "Using  
the System Setup Program and Boot Manager" on page 23.  
Turn off the system and disconnect it from the electrical outlet for at least  
one hour.  
3
4
Reconnect the system to the electrical outlet and turn on the system.  
Enter the System Setup program.  
If the date and time are not correct in the System Setup program, replace  
the battery. See "Replacing the System Battery" on page 84.  
If the problem is not resolved by replacing the battery, see "Getting Help"  
on page 123.  
NOTE: Some software may cause the system time to speed up or slow down. If the  
system seems to operate normally except for the time kept in the System Setup  
program, the problem may be caused by software rather than by a defective  
battery.  
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Troubleshooting Power Supply  
CAUTION: Many repairs may only be done by a certified service technician. You  
should only perform troubleshooting and simple repairs as authorized in your  
product documentation, or as directed by the online or telephone service and  
support team. Damage due to servicing that is not authorized by Dell is not covered  
by your warranty. Read and follow the safety instructions that came with the  
product.  
1
Reseat the power supply by removing and reinstalling it. See "Removing  
the Power Supply" on page 86 and "Installing the Power Supply" on  
page 87.  
NOTE: After installing a power supply, allow several seconds for the system  
to recognize the power supply and to determine if it is working properly.  
If the problem persists, replace the faulty power supply.  
If the problem persists, see "Getting Help" on page 123.  
2
Troubleshooting System Cooling Problems  
CAUTION: Many repairs may only be done by a certified service technician. You  
should only perform troubleshooting and simple repairs as authorized in your  
product documentation, or as directed by the online or telephone service and  
support team. Damage due to servicing that is not authorized by Dell is not covered  
by your warranty. Read and follow the safety instructions that came with the  
product.  
Ensure that none of the following conditions exist:  
•
System cover, cooling shroud, EMI filler panel, memory-module blank, or  
back-filler bracket is removed.  
•
•
•
Ambient temperature is too high.  
External airflow is obstructed.  
The cooling fan is removed or has failed. See "Troubleshooting Cooling  
Fan" on page 106.  
•
The expansion card installation guidelines have not been followed. See  
"Expansion Card Installation Guidelines" on page 68.  
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Troubleshooting Cooling Fan  
CAUTION: Many repairs may only be done by a certified service technician. You  
should only perform troubleshooting and simple repairs as authorized in your  
product documentation, or as directed by the online or telephone service and  
support team. Damage due to servicing that is not authorized by Dell is not covered  
by your warranty. Read and follow the safety instructions that came with the  
product.  
1
2
3
4
Turn off the system and all attached peripherals.  
Open the system. See "Opening the System" on page 45.  
Reseat the fan's power cable.  
Turn on the system.  
If the fan functions properly, close the system. See "Closing the System" on  
page 46.  
5
If the fan does not function, turn off the system and install a new fan. See  
"Installing the Cooling Fan" on page 83.  
6
7
Close the system. See "Closing the System" on page 46.  
Turn on the system.  
If the problem is resolved, close the system. See "Closing the System" on  
page 46.  
If the replacement fan does not operate, see "Getting Help" on page 123  
.
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Troubleshooting System Memory  
CAUTION: Many repairs may only be done by a certified service technician. You  
should only perform troubleshooting and simple repairs as authorized in your  
product documentation, or as directed by the online or telephone service and  
support team. Damage due to servicing that is not authorized by Dell is not covered  
by your warranty. Read and follow the safety instructions that came with the  
product.  
NOTE: Invalid memory configurations can cause your system to halt at startup  
without video output. See "General Memory Module Installation Guidelines" on  
page 73 and verify that your memory configuration complies with all applicable  
guidelines.  
1
If the system is operational, run the appropriate online diagnostic test. See  
"Using Online Diagnostics" on page 115.  
If diagnostics indicates a fault, follow the corrective actions provided by  
the diagnostic program.  
2
3
If the system is not operational, turn off the system and attached  
peripherals, and unplug the system from the power source. Wait at least 10  
seconds and then reconnect the system to power.  
Turn on the system and attached peripherals and note the messages on the  
screen.  
Go to step 12 if an error message appears indicating a fault with a specific  
memory module.  
4
Enter the System Setup program and check the system memory setting.  
See "Memory Settings Screen" on page 27. Make any changes to the  
memory settings, if needed.  
If the memory settings match the installed memory but a problem is still  
indicated, go to step 12.  
5
Turn off the system and attached peripherals, and disconnect the system  
from the electrical outlet.  
6
7
Open the system. See "Opening the System" on page 45.  
Check the memory channels and ensure that they are populated correctly.  
See "General Memory Module Installation Guidelines" on page 73.  
8
Reseat the memory modules in their sockets. See "Installing Memory  
Modules" on page 76.  
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9
Close the system. See "Closing the System" on page 46.  
10 Enter the System Setup program and check the system memory setting.  
See "Memory Settings Screen" on page 27.  
If the problem is not resolved, proceed with the next step.  
11 Open the system. See "Opening the System" on page 45.  
12 If a diagnostic test or error message indicates a specific memory module as  
faulty, swap or replace the module.  
13 To troubleshoot an unspecified faulty memory module, replace the  
memory module in the first DIMM socket with a module of the same type  
and capacity. See "Installing Memory Modules" on page 76.  
14 Close the system. See "Closing the System" on page 46.  
15 As the system boots, observe any error message that appears and the  
diagnostic indicators on the front of the system.  
16 If the memory problem is still indicated, repeat step 12 through step 15 for  
each memory module installed.  
If the problem persists after all memory modules have been checked, see  
"Getting Help" on page 123.  
Troubleshooting an Internal USB Key  
CAUTION: Many repairs may only be done by a certified service technician. You  
should only perform troubleshooting and simple repairs as authorized in your  
product documentation, or as directed by the online or telephone service and  
support team. Damage due to servicing that is not authorized by Dell is not covered  
by your warranty. Read and follow the safety instructions that came with the  
product.  
1
2
Enter the System Setup program and ensure that the USB key port is  
enabled. See "Integrated Devices Screen" on page 29.  
Turn off the system and attached peripherals, and disconnect the system  
from the electrical outlet.  
3
4
5
Open the system. See "Opening the System" on page 45.  
Locate the USB key and reseat it.  
Close the system. See "Closing the System" on page 46.  
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6
Turn on the system and attached peripherals and check if the USB key is  
functioning.  
7
8
9
If the problem is not resolved, repeat step 2 and step 3.  
Insert a different USB key that you know works properly.  
Close the system. See "Closing the System" on page 46.  
If the problem is not resolved, see "Getting Help" on page 123.  
Troubleshooting an Optical Drive  
CAUTION: Many repairs may only be done by a certified service technician. You  
should only perform troubleshooting and simple repairs as authorized in your  
product documentation, or as directed by the online or telephone service and  
support team. Damage due to servicing that is not authorized by Dell is not covered  
by your warranty. Read and follow the safety instructions that came with the  
product.  
1
2
Try using a different CD or DVD.  
Enter the System Setup program and ensure that the integrated SATA  
controller and the drive's SATA port are enabled. See "Using the System  
Setup Program and Boot Manager" on page 23.  
3
4
Run the appropriate online diagnostic test. See "Using Online Diagnostics"  
on page 115.  
Turn off the system and attached peripherals, and disconnect the system  
from the electrical outlet.  
5
6
7
Open the system. See "Opening the System" on page 45.  
Remove the front bezel. See "Removing the Front Bezel" on page 47.  
Ensure that the interface cable is securely connected to the optical drive  
and to the controller.  
8
9
Ensure that a power cable is properly connected to the drive.  
Close the system. See "Closing the System" on page 46.  
If the problem is not resolved, see "Getting Help" on page 123.  
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Troubleshooting a Tape Backup Unit  
CAUTION: Many repairs may only be done by a certified service technician. You  
should only perform troubleshooting and simple repairs as authorized in your  
product documentation, or as directed by the online or telephone service and  
support team. Damage due to servicing that is not authorized by Dell is not covered  
by your warranty. Read and follow the safety instructions that came with the  
product.  
1
2
Try using a different tape cartridge.  
Ensure that the device drivers for the tape backup unit are installed and  
are configured correctly. See your tape drive documentation for more  
information about device drivers.  
3
4
Reinstall the tape-backup software as instructed in the tape-backup  
software documentation.  
For external tape drives, ensure that the tape drive’s interface cable is fully  
connected to the external port on the controller card. For internal tape  
drives, check the cable connections:  
a
Turn off the system and attached peripherals, and disconnect the  
system from the electrical outlet.  
b
c
d
Open the system. See "Opening the System" on page 45.  
Reseat the controller card in the expansion card slot.  
Ensure that the tape drive's interface cable is fully connected to the  
tape drive and to the connector on the controller card (SAS).  
e
Ensure that a power cable is properly connected to the drive and to  
the system board.  
f
Close the system. See "Closing the System" on page 46.  
5
Run the appropriate online diagnostics tests. See "Using Online  
Diagnostics" on page 115.  
If you cannot resolve the problem, see "Getting Help" on page 123.  
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Troubleshooting a Hard Drive  
CAUTION: Many repairs may only be done by a certified service technician. You  
should only perform troubleshooting and simple repairs as authorized in your  
product documentation, or as directed by the online or telephone service and  
support team. Damage due to servicing that is not authorized by Dell is not covered  
by your warranty. Read and follow the safety instructions that came with the  
product.  
CAUTION: This troubleshooting procedure can destroy data stored on the hard  
drive. Before you proceed, back up all files on the hard drive.  
1
2
Run the appropriate online diagnostics test. See "Using Online  
Diagnostics" on page 115.  
Depending on the results of the diagnostics test, proceed as needed  
through the following steps.  
If your system has a RAID controller and your hard drives are configured in  
a RAID array, perform the following steps:  
a
Restart the system and enter the host adapter configuration utility  
program by pressing <Ctrl><R> for a PERC controller or  
<Ctrl><C> for a SAS controller.  
See the documentation supplied with the host adapter for information  
about the configuration utility.  
b
Ensure that the hard drive(s) have been configured correctly for the  
RAID array.  
c
d
Take the hard drive offline and reseat the drive.  
Exit the configuration utility and allow the system to boot to the  
operating system.  
3
4
Ensure that the required device drivers for your controller card are installed  
and are configured correctly. See the operating system documentation for  
more information.  
Restart the system, enter the System Setup program, and verify that the  
controller is enabled and the drives appear in the System Setup program.  
See "Using the System Setup Program and Boot Manager" on page 23.  
If the problem persists, see "Troubleshooting Expansion Cards" on  
page 112.  
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Troubleshooting Expansion Cards  
CAUTION: Many repairs may only be done by a certified service technician. You  
should only perform troubleshooting and simple repairs as authorized in your  
product documentation, or as directed by the online or telephone service and  
support team. Damage due to servicing that is not authorized by Dell is not covered  
by your warranty. Read and follow the safety instructions that came with the  
product.  
NOTE: When troubleshooting an expansion card, see the documentation for your  
operating system and the expansion card.  
1
2
Run the appropriate online diagnostic test. See "Using Online Diagnostics"  
on page 115.  
Turn off the system and attached peripherals, and disconnect the system  
from the electrical outlet.  
3
4
Open the system. See "Opening the System" on page 45.  
Ensure that each expansion card is firmly seated in its connector. See  
"Installing an Expansion Card" on page 71.  
5
6
Close the system. See "Closing the System" on page 46.  
If the problem is not resolved, turn off the system and attached  
peripherals, and disconnect the system from the electrical outlet.  
7
8
Open the system. See "Opening the System" on page 45.  
Remove all expansion cards installed in the system. See "Removing an  
Expansion Card" on page 69.  
9
Close the system. See "Closing the System" on page 46.  
10 Run the appropriate online diagnostic test.  
If the tests fail, see "Getting Help" on page 123.  
11 For each expansion card you removed in step 8, perform the following  
steps:  
a
Turn off the system and attached peripherals, and disconnect the  
system from the electrical outlet.  
b
c
d
Open the system. See "Opening the System" on page 45.  
Reinstall one of the expansion cards.  
Close the system. See "Closing the System" on page 46.  
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e
Run the appropriate diagnostic test.  
If the tests fail, see "Getting Help" on page 123.  
Troubleshooting the Processor  
CAUTION: Many repairs may only be done by a certified service technician. You  
should only perform troubleshooting and simple repairs as authorized in your  
product documentation, or as directed by the online or telephone service and  
support team. Damage due to servicing that is not authorized by Dell is not covered  
by your warranty. Read and follow the safety instructions that came with the  
product.  
1
2
Run the appropriate online diagnostics test. See "Using Online  
Diagnostics" on page 115.  
Turn off the system and attached peripherals, and disconnect the system  
from the electrical outlet.  
3
4
Open the system. See "Opening the System" on page 45.  
Ensure that the processor and heat sink are properly installed. See  
"Installing a Processor" on page 81.  
5
6
Close the system. See "Closing the System" on page 46.  
Run the appropriate online diagnostic test.  
If a problem is still indicated, see "Getting Help" on page 123.  
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5
Running the System Diagnostics  
If you experience a problem with your system, run the diagnostics before  
calling for technical assistance. The purpose of the diagnostics is to test your  
system's hardware without requiring additional equipment or risking data  
loss. If you are unable to fix the problem yourself, service and support  
personnel can use diagnostics test results to help you solve the problem.  
Using Online Diagnostics  
To assess a system problem, first use the Online Diagnostics. Online  
Diagnostics is a suite of diagnostic programs, or test modules, that include  
diagnostic tests on chassis and storage components such as hard drives,  
physical memory, communications and printer ports, NICs, CMOS, and  
more. If you are unable to identify the problem using the online diagnostics,  
then use the embedded system diagnostics.  
The files required to run the online diagnostics for systems running supported  
Microsoft Windows and Linux operating systems are available at  
support.dell.com and on the media that came with your system. For  
information about using diagnostics, see the Dell Online Diagnostics User's  
Guide.  
Embedded System Diagnostics Features  
The system diagnostics provides a series of menus and options for particular  
device groups or devices. The system diagnostics menus and options allow  
you to:  
•
•
•
•
•
Run tests individually or collectively  
Control the sequence of tests  
Repeat tests  
Display, print, or save test results  
Temporarily suspend testing if an error is detected or terminate testing  
when a user-defined error limit is reached  
•
View help messages that briefly describe each test and its parameters  
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•
•
View status messages that inform you if tests are completed successfully  
View error messages that inform you of problems encountered during  
testing  
When to Use the Embedded System Diagnostics  
If a major component or device in the system does not operate properly,  
component failure may be indicated. As long as the processor and the  
system's input/output devices are functioning, you can use the embedded  
system diagnostics to help identify the problem.  
Running the Embedded System Diagnostics  
The embedded system diagnostics program is run from the Dell USC screen.  
CAUTION: Use the embedded system diagnostics to test only your system. Using  
this program with other systems may cause invalid results or error messages.  
1
2
As the system boots, press <F10>.  
Click Diagnostics in the left pane and click Launch Diagnostics in the  
right pane.  
The Diagnostics menu allows you to run all or specific diagnostics tests or to  
exit.  
System Diagnostics Testing Options  
Click the testing option in the Main Menu window.  
Testing Option  
Function  
Express Test  
Performs a quick check of the system. This option runs  
device tests that do not require user interaction.  
Extended Test  
Performs a more thorough check of the system. This test  
can take an hour or longer.  
Custom Test  
Information  
Tests a particular device.  
Displays test results.  
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Using the Custom Test Options  
When you select Custom Test in the Main Menu window, the Customize  
window allows you to select the device(s) to be tested, select specific options  
for testing, and view the test results.  
Selecting Devices for Testing  
The left side of the Customize window lists devices that can be tested. Click  
(+) next to a device or module to view its components. Click (+) on any  
component to view the tests that are available. Clicking a device, rather than  
its components, selects all of the components of the device for testing.  
NOTE: After you select all the devices and components that you want to test,  
highlight All Devices and then click Run Tests.  
Selecting Diagnostics Options  
From the Diagnostics Options area, select the test(s) you want to run on a  
device. You can select:  
•
Non-Interactive Tests Only—Runs only tests that require no user  
intervention.  
•
•
•
•
Quick Tests Only—Runs only the quick tests on the device.  
Show Ending Timestamp—Time stamps the test log.  
Test Iterations—Selects the number of times the test is run.  
Log output file pathname—Enables you to specify the USB memory key  
where the test log file is saved. You cannot save the file to a hard drive.  
Running the System Diagnostics  
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Viewing Information and Results  
The following tabs in the Customize window provide information about the  
test and the test results:  
•
•
•
Results—Displays the test that ran and the result.  
Errors—Displays any errors that occurred during the test.  
Help—Displays information about the currently selected device,  
component, or test.  
•
•
Configuration—Displays basic configuration information about the  
currently selected device.  
Parameters—Displays parameters that you can set for the test.  
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6
Jumpers and Connectors  
System Board Jumper  
For information on resetting the password jumper to disable a password, see  
"Disabling a Forgotten Password" on page 122.  
Table 6-1. System Board Jumper Settings  
Jumper  
Setting  
Description  
PWRD_EN  
(default) The password feature is enabled (pins 2–4)  
The password feature is disabled (pins 4–6)  
NVRAM_CLR  
(default) The configuration settings are retained at system  
boot (pins 3–5)  
The configuration settings are cleared at the next  
system boot (pins 1–3)  
Jumpers and Connectors  
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System Board Connectors  
Figure 6-1. System Board Jumpers and Connectors  
1
2
3
4
5
6
7
8
9
27  
26  
25  
10  
11  
24  
23  
22  
21  
20  
12  
13  
19  
18  
17  
16  
15  
14  
Table 6-2. System Board Jumpers and Connectors  
Item  
Connector  
USB  
Description  
1
2
3
4
USB connectors (4)  
eSATA connector  
Serial connector  
Video connector  
SATA_F eSATA  
COM  
VGA  
120  
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Table 6-2. System Board Jumpers and Connectors  
Item  
5
Connector  
Description  
NIC  
NIC connector  
6
FAN  
System fan connector  
PCIe x8 half length  
PCIe x8 full length  
PCIe x4 half length  
Battery socket  
7
SLOT1 PCIE_G2_X8  
SLOT2 PCIE_G2_X8  
SLOT3 PCIE_G2_X4  
BATTERY  
8
9
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
21  
22  
23  
24  
25  
26  
27  
SLOT4 PCIE_G2_X1  
HD_ACT_CARD  
INT_USB1 and INT_USB2  
CPU  
PCIe x1 half length  
Auxiliary hard-drive LED  
Internal USB key 1 and 2  
Processor  
DIMM_A2  
DIMM_A2 memory module slot  
DIMM_A1 memory module slot  
Power connector 12 V  
DIMM_B1 memory module slot  
DIMM_B2 memory module slot  
Control panel connector  
SATA connector  
DIMM_A1  
POWER12V  
DIMM_B1  
DIMM_B2  
CTRL_PNL  
SATA_B  
SATA_A  
SATA connector  
SATA_C  
SATA connector  
SATA_D  
SATA connector  
PWR_CONN  
INTRUSION  
SATA_E ODD  
Power connector  
Intrusion switch connector  
SATA connector  
Jumpers and Connectors  
121  
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Disabling a Forgotten Password  
The system's software security features include a system password and a setup  
password, which are discussed in detail in "Using the System Setup Program  
and Boot Manager" on page 23. The password jumper enables these password  
features or disables them and clears any password(s) currently in use.  
CAUTION: See "Protecting Against Electrostatic Discharge" in the safety  
instructions that came with the system.  
1
Turn off the system, including any attached peripherals, and disconnect  
the system from the electrical outlet.  
2
3
Open the system. See "Opening and Closing the System" on page 45.  
Remove the jumper plug from the password jumper.  
See Figure 6-1 to locate the password jumper (labeled "PWRD_EN") on  
the system board.  
4
Close the system. See "Closing the System" on page 46.  
The existing passwords are not disabled (erased) until the system boots  
with the password jumper plug removed. However, before you assign a new  
system and/or setup password, you must install the jumper plug.  
NOTE: If you assign a new system and/or setup password with the jumper  
plug still removed, the system disables the new password(s) the next time it  
boots.  
5
Turn off the system, including any attached peripherals, and disconnect  
the system from the electrical outlet.  
6
7
8
9
Open the system. See "Opening and Closing the System" on page 45.  
Install the jumper plug on the password jumper.  
Close the system. See "Closing the System" on page 46.  
Assign a new system and/or setup password.  
To assign a new password using the System Setup program, see "Assigning  
a System Password" on page 38.  
122  
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7
Getting Help  
Contacting Dell  
For customers in the United States, call 800-WWW-DELL (800-999-3355).  
NOTE: If you do not have an active Internet connection, you can find contact  
information on your purchase invoice, packing slip, bill, or Dell product catalog.  
Dell provides several online and telephone-based support and service options.  
Availability varies by country and product, and some services may not be  
available in your area. To contact Dell for sales, technical support, or  
customer service issues:  
1
2
Visit support.dell.com  
Click your country/region at the bottom of the page. For a full listing of  
country/region click All  
.
.
3
4
5
Click All Support from Support menu.  
Select the appropriate service or support link based on your need.  
Choose the method of contacting Dell that is convenient for you.  
Getting Help  
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Index  
USB, 10, 12  
video, 10, 12  
Numerics  
5.25-inch drive  
installing, 55  
contacting Dell, 123  
cooling fan  
installing, 83  
removing, 82  
replacing, 83  
troubleshooting, 106  
B
battery  
installing, 84  
troubleshooting, 104  
battery (system)  
replacing, 84  
D
damaged systems  
BMC  
configuring, 42  
troubleshooting, 103  
Dell  
contacting, 123  
Dell PowerEdge Diagnostics  
using, 115  
C
cable clip, 87  
diagnostics  
CD drive  
advanced testing options, 117  
testing options, 116  
using Dell PowerEdge  
Diagnostics, 115  
troubleshooting, 109  
CD/DVD drive  
installing, 55  
removing, 52  
when to use, 116  
chassis intrusion switch  
installing, 90  
removing, 89  
DIMM  
sockets, 73  
DVD drive. See CD/DVD drive.  
replacing, 90  
closing the system, 46  
connectors  
Index  
125  
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E
I
error messages, 24  
I/O panel  
installing, 93  
removing, 91  
replacing, 93  
expansion cards, 68  
installing, 71  
removing, 69  
replacing, 71  
troubleshooting, 112  
indicators  
front-panel, 10  
NIC, 14  
power, 10  
F
insert on front bezel  
removing, 49  
replacing, 50  
front bezel  
insert, 49  
removing, 47  
replacing, 48  
installing  
5.25-inch drive, 55  
CD/DVD drive, 55  
chassis intrusion switch, 90  
cooling fan, 83  
expansion cards, 71  
hard drive, 59, 63  
I/O panel, 93  
memory modules, 76  
power supply, 87  
processor, 81  
system battery, 84  
system board, 96  
tape drive, 55  
front panel  
features, 10  
front-panel features, 10  
G
guidelines  
connecting external devices, 13  
memory installation, 73  
H
hard drive  
K
installing, 59, 63  
removing, 57, 61  
troubleshooting, 111  
keyboards  
troubleshooting, 100  
126  
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system, 38  
M
phone numbers, 123  
memory  
branches, 73  
channels, 73  
troubleshooting, 107  
POST  
accessing system features, 9  
power indicators, 10  
memory key connector (USB), 88  
power supplies  
troubleshooting, 105  
memory modules (DIMMs)  
configuring, 73  
installing, 76  
power supply  
installing, 87  
removing, 86  
replacing, 87  
removing, 75  
messages  
error messages, 24  
warning, 20  
processor  
installing, 81  
removing, 78  
troubleshooting, 113  
N
NIC  
indicators, 14  
R
NICs  
troubleshooting, 101  
recommended tools, 43  
removing  
CD/DVD drive, 52  
chassis intrusion switch, 89  
cooling fan, 82  
O
expansion cards, 69  
front bezel, 47  
hard drive, 57, 61  
I/O panel, 91  
opening the system, 45  
options  
system setup, 25  
memory modules, 75  
power supply, 86  
processor, 78  
system board, 94  
tape drive, 52  
P
password  
disabling, 122  
setup, 40  
replacing  
Index  
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chassis intrusion switch, 90  
cooling fan, 83  
expansion cards, 71  
front bezel, 48  
accessing, 9  
system password, 38  
system setup  
options, 25  
I/O panel, 93  
system setup program  
boot settings, 29  
entering, 24  
power supply, 87  
system battery, 84  
system board, 96  
integrated devices options, 29  
keystroke, 24  
memory settings, 27  
PCI IRQ assignments, 30  
power management options, 32  
processor settings, 27  
SATA settings, 28  
S
safety, 99  
SAS controller card  
installing, 72  
serial communications  
options, 31  
system security options, 33  
SAS hard drive. See hard drive.  
SATA hard drive. See hard drive.  
securing your system, 33, 39  
setup password, 40  
system setup screens  
main, 25  
startup  
system startup failure, 99  
accessing system features, 9  
support  
contacting Dell, 123  
T
system  
tape drive  
closing, 46  
opening, 45  
installing, 55  
removing, 52  
system board  
installing, 96  
removing, 94  
replacing, 96  
telephone numbers, 123  
TPM security, 33  
troubleshooting  
battery, 104  
CD drive, 109  
cooling fan, 106  
damaged system, 103  
system cooling  
troubleshooting, 105  
system features  
128  
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expansion cards, 112  
external connections, 99  
hard drive, 111  
internal USB key, 108  
keyboard, 100  
W
warning messages, 20  
warranty, 21  
wet system  
memory, 107  
troubleshooting, 102  
NIC, 101  
power supplies, 105  
processor, 113  
system cooling, 105  
system startup failure, 99  
video, 100  
wet system, 102  
U
UEFI Boot Manager  
entering, 35  
main screen, 36  
System Utilities screen, 37  
UEFI Boot Manager Screen, 36  
USB  
front-panel connectors, 10  
internal connector for memory  
key, 88  
USB key  
troubleshooting, 108  
V
video  
front-panel connectors, 10  
troubleshooting, 100  
Index  
129  
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130  
Index  
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