Dansons Group Electric Heater HCF120 User Manual

“Save These Instructions”  
Cheap Charlie  
HCS  
HCF300  
HCJ  
HCF120  
Model  
C C 2  
Model  
Model  
C C 1  
C C 1  
C C 2  
Toll Free Technical Support  
My local  
dealer is:  
1 - 866 - 456 -9269  
Manufactured by:  
To register your purchase  
Installation shall conform to CAN/CSA B365 Installation Code for Solid-Fuel-Burning Appliances and  
Equipment in Canada and NFPA 211 Chimney, Fireplaces, Vents and Solid Fuel Burning Appliances in the USA.  
Contact local building or fire officials about restrictions and installation inspection requirements in your area.  
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TABLE OF CONTENTS  
INTRODUCTION ------------------------------------------------------------------------------------  
TABLE OF CONTENTS ----------------------------------------------------------------------------  
SAFETY PRECAUTIONS -------------------------------------------------------------------------  
SPECIFICATIONS ---------------------------------------------------------------------------------  
AUTOMATIC SAFETY FEATURES ------------------------------------------------------------  
INSTALLATION OPTIONS -----------------------------------------------------------------------  
INSTALLATION CHECK LIST -------------------------------------------------------------------  
EXHAUST SYSTEMS ------------------------------------------------------------------------------  
GENERAL ----------------------------------------------------------------------------------------  
EXHAUST SYSTEM SIZING -----------------------------------------------------------------  
EXHAUST SYSTEM TERMINATION -------------------------------------------------------  
OUTSIDE AIR ----------------------------------------------------------------------------------------  
FREESTANDING INSTALLATION --------------------------------------------------------------  
STOVE PLACEMENT ---------------------------------------------------------------------------  
FLOOR PROTECTION -------------------------------------------------------------------------  
CLEARANCES TO COMBUSTIBLES ------------------------------------------------------  
STRAIGHT INSTALLATION ------------------------------------------------------------  
CORNER ------------------------------------------------------------------------------------  
ALCOVE --------------------------------------------------------------------------------------  
THROUGH THE WALL DIRECT INSTALLATION -------------------------------------  
VERTICAL INSTALLATIONS ----------------------------------------------------------------  
MOBILE HOME INSTALLATION ----------------------------------------------------------------  
OPERATING YOUR STOVE ---------------------------------------------------------------------  
HOW YOUR HOME OR SHOP HEATER WORKS ------------------------------------------  
LIGHTING A FIRE ----------------------------------------------------------------------------------  
THE CONTROLS -----------------------------------------------------------------------------------  
SHUTTING THE STOVE OFF -------------------------------------------------------------------  
PERFORMANCE ENHANCEMENT TIPS -----------------------------------------------------  
INITIAL BURN SETUP -----------------------------------------------------------------------------  
PELLETS  
2
3
4,5  
6
7
8
9
10  
10  
10  
11  
12  
13  
13  
13  
13  
13  
14  
14  
15  
16  
17  
18  
18  
19  
20-21  
21  
22  
23  
PELLET QUALITY ------------------------------------------------------------------------------  
PELLET CONSUMPTION ---------------------------------------------------------------------  
FACTORS EFFECTING PELLET FEED RATES ---------------------------------------  
FINE TUNING THE PELLET FEED RATES ----------------------------------------------  
ASH and CLINKERS ---------------------------------------------------------------------------  
FINES ---------------------------------------------------------------------------------------------  
PFI PELLET STANDARDS -------------------------------------------------------------------  
REQUIRED ROUTINE CLEANING -------------------------------------------------------------  
PERIODIC MAINTENANCE ---------------------------------------------------------------------  
TROUBLE SHOOTING ----------------------------------------------------------------------------  
LIMITED WARRANTY -----------------------------------------------------------------------------  
APPENDIX “A” - INSERTING, REMOVING, AND ADJUSTING THE BURN GRATE  
24  
24  
24  
24  
24,25  
25  
25  
26  
27-28  
29  
30  
31,32  
33  
APPENDIX “B” – SETUP TIPS  
----------------------------------------------------------------  
APPENDIX “C” – OPTIONS -----------------------------------------------------------------------  
APPENDIX “D” – ACCESSORIES -------------------------------------------------------------  
APPENDIX “E” – “ACU-TRON” WALL THERMOSTAT -----------------------------------  
APPENDIX “F” – HOPPER CLEAN-OUT DROP CHUTE -----------------------------------  
SERVICE & MAINTENANCE LOG ---------------------------------------------------------------  
34  
35  
36,37  
38  
39  
Copyright 2004  
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Cheap Charlie Owner’s Manual  
Dansons Group Inc.  
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SAFETY PRECAUTIONS  
o Do not operate the heater if you smell smoke coming from the heater. Push the “OFF” Touch pad,  
monitor your heater, and call your dealer.  
o Never use gasoline, gasoline-type lantern fuel, kerosene, charcoal lighter fluid, or similar liquids to start or  
’freshen up’ a fire in this heater. Keep all such liquids well away from the heater while it is in use.  
o Don’t unplug the heater if you suspect a malfunction. Push the “OFF” Touch pad and inspect the heater.  
o Do not operate the heater if the flame becomes dark & sooty or if the firepot overfills with pellets. Push the  
”OFF” Touch pad and periodically inspect the heater (see ”Operating Your Stove”).  
o Never try to repair or replace any part of the heater unless instructions for consumer are given in this manual.  
All other work should be done by a trained technician.  
o The viewing door and ash pan must be closed and latched during operation.  
o Never block free airflow through the open vents of the unit.  
o Contact your local building officials to obtain a permit and information on any installation restrictions or  
inspection requirements in your area. Notify your insurance company of this heater as well.  
o The pellet appliance exhaust system works with negative combustion chamber pressure and a slightly  
positive chimney pressure, therefore the exhaust system must be completely airtight and properly installed.  
All pellet vent joints must be sealed with HI-TEMP RTV silicone sealant and at least 3 sheet metal screws, to  
each other as well as to the heater.  
o This unit must be properly installed to prevent the possibility of a house fire. The instructions must be strictly  
adhered to. Do not use makeshift methods, which may compromise the installation.  
o Your heater requires periodic maintenance and cleaning (see ”Operating Your Stove”). Failure to maintain  
your heater may lead to smoke spillage in your home.  
o Allow the heater to cool before carrying out any maintenance or cleaning. Ashes must be disposed in a metal  
container with a tight fitting lid. The closed container of ashes should be placed on a non-combustible surface  
or on the ground, well away from all combustible materials, pending final disposal.  
o This heater is designed and approved for pelletized wood fuel only. Any other type of fuel burned in this  
heater will void the warranty and safety listing.  
o The heater will not operate during a power outage. If a power outage does occur, check the heater for smoke  
spillage and open a window if any smoke spills into the room.  
o Keep foreign objects out of the hopper.  
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Dansons Group Inc.  
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SAFETY PRECAUTIONS  
. . . Continued  
o
o
o
Disconnect the power cord before performing any maintenance. NOTE: Touching the OFF touch pad does not  
disconnect all power to the heater.  
Do not throw this manual away. This manual has important operating and maintenance  
instructions that you will need at a later time. Always follow the instructions in this manual.  
Do not place clothing or other flammable items on or near the heater. Because this heater can  
be controlled by a thermostat there is a possibility of the heater turning on and igniting any  
items placed on or near it.  
o
This heater must be connected to a standard 110 - 120V., 60 Hz grounded electrical outlet. Do not  
use an adapter plug or sever the grounding plug. Do not route the electrical cord underneath,  
in front of, or over the heater.  
o
o
It is recommended to connect the heater to a standard 110 – 120V ground surge protected unit or surge  
protected electrical outlet..  
When installed in a mobile home, the heater must be bolted to the floor, have outside air, and MUST  
NOT BE INSTALLED IN THE BEDROOM (Per H.U.D. requirements). Check with local building officials.  
o
o
o
Educate all children on the dangers of a high-temperature heater.  
Young children should be supervised when they are in the same room as the heater.  
Caution: NEVER PUT FINGERS NEAR AUGER. Pellet fuel is fed to the burn pot by a screw auger that is  
driven by a high torque motor. The auger can start and stop automatically anytime while the heater is  
operating.  
o
o
Do not connect this appliance directly to air ducts or any air distribution system. This will void any warranty.  
Do not burn with insufficient combustion air. A periodic check is recommended to ensure proper combustion  
air is admitted to the combustion chamber. Setting the proper combustion air is achieved by adjusting the  
slide damper located on the right hand side of the appliance.  
o
o
It is advisable to clean the exhaust vent bi-annually or every two tons of pellets.  
Soot or creosote may accumulate when the stove is operated under incorrect conditions such as an extremely  
rich burn (black tipped, lazy orange flames).  
Note: Canadian Comfort Industries grants no warranty, implied or stated, for the installation or  
maintenance of your heater, and assumes no responsibility of any consequential damage(s).  
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SPECIFICATIONS  
HEATING SPECIFICATIONS  
- Approx. Heating capacity (Sq Feet) ¹  
= 800 – 2,000 sq ft  
- Approx. Fuel burn rate per hour ¹¹  
= 1.75 – 5.5 lbs per hour  
- Hopper Capacity CC Edison Jr. / CC Franklin120  
- Hopper Capacity CC Edison Sr./ CC Franklin300  
= 120+ pounds  
= 300+ pounds  
¹ Heating capacity will vary depending on floor plan layout of your home, degree of insulation, and the  
outside temperature. Fuel size, quality, density and moisture level will also have an effect.  
¹¹ Pellet size may affect the actual rate of fuel feed and burn times. Fuel feed rates may vary by as much as  
20%. Use PFI listed fuel for best results.  
26”  
24”  
Weight  
DIMENSIONS  
CC EDISON Sr./  
272 lbs.  
CC FRANKLIN 300  
CC EDISON Jr. /  
CC FRANKLIN 120  
225 lbs.  
24”  
46 1/2”  
8 1/4”  
Exhaust  
31 1/2”  
+
8
33//44”  
+
3 3/4”  
14 1/4”  
Air Inlet  
CC EDISON Jr. /  
CC FRANKLIN 120  
CC EDISON Sr./  
CC FRANKLIN 300  
Common for  
all models  
ELECTRICAL SPECIFICATIONS  
Electrical Rating  
Watts (operational)  
= 115 Volts 60 HZ 2.0 Amps  
= 175 (approximately)  
= 475 (approximately)  
Watts (optional igniter)  
A voltage surge protector or ground fault outlet is required for this unit. The warranty on the circuit board  
will be voided if surge protection is not installed before operating this unit.  
FUEL CONSIDERATIONS  
Your Cheap Charlie shop and home heater, is designed to burn pellets that comply with Association of Pellet Fuel  
Industries standards. (Minimum of 40lbs density per cubic ft, ¼ to 5/16’ diameter length no greater than 1.5”, not  
less than 8,200 BTU’s/lb, moisture under 8% by weight, ash under 1% by weight, and salt under 300 parts per  
million) Pellets that are soft, contain excessive amounts of loose sawdust, have been or are wet, produce clinkers  
and/or heavy ash will result in reduced performance and may actually cause the fire to go out.  
(see pelletheat.org for further information)  
EPA COMPLIANCE  
This heater is exempt from EPA Phase II requirements, but has been tested for emissions using EPA test methods  
by Warnock Hersey , US. Pellet appliances that are designed with the combustion air supply exceeding 35:1 (by  
ratio) are exempt from EPA regulations.  
PRODUCT IS SUBJECT TO CHANGE WITHOUT NOTICE.  
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AUTOMATIC SAFETY FEATURES  
L250 HIGH LIMIT SWITCH  
Your pellet appliance has a high temperature limit switch installed. If the temperature at the back of the firebox  
reaches approximately 250deg F., the switch will shut off the electricity going to the Vacuum Switch and to the  
Auger Motor. The auger will automatically stop, and the appliance will shut down when the exhaust temperature  
cools (120deg F). If this happens call your dealer or Dansons Customer Service (1-866-456-9269).  
IT IS IMPORTANT TO FIND THE REASON WHY THE UNIT OVERHEATED.  
L120 LOW LIMIT SWITCH  
This limit switch is mounted on the exhaust blower housing and has 2 main functions.  
1. Should the fire happen to go out, for any reason, this limit switch will shut the stove off when the exhaust  
temperature drops below 120deg F.  
2. Upon starting the appliance, the AcuTron control board has a 15 minute “Lighting Mode”, if the stove  
exhaust does not reach 120deg F in that 15 minutes the stove will shut off. As soon as the stove exhaust  
does reach 120deg F, the limit switch opens and the AcuTron enters a 5 minute “Safety Delay” mode.  
F140 FAN LIMIT SWITCH  
Your pellet appliance has a convection fan control limit switch. The room air fan's (F140) temperature limit snap  
switch automatically sets the fan on high when your stove is producing heat faster than the fan is carrying it into the  
room. This may occur when the heat control lever is set at [3 or 4] and the FAN SPEED is set to a very low or off  
setting. After the fan runs at this automatic high setting a few minutes, it may cycle back to its lower setting and  
may continue to cycle between  
[HIGH] and your selected setting.  
The circulation (room air) fan cycling  
from high to low is a normal condition  
as well as a safety feature of your  
appliance. To compensate for the fan  
cycling, adjust the FAN SPEED to a  
higher setting.  
Low Limit L120  
Fan Limit F140  
VACUUM SWITCH  
This safety device (mounted on the  
back panel pillar) detects vacuum in  
the exhaust system, firebox, and air  
intake. If the exhaust blower fails, the  
vent pipe becomes plugged, the  
viewing door is open, or if you are out  
of pellets, this switch will sense that  
there is no airflow and will stop the  
auger from continuing to feed pellets.  
If the power does go out, the  
pellet appliance will stop running. When the power comes back on, the stove will not restart if the  
switch is in the manual mode. If the exhaust temperature is above 120deg F or the switch is in  
the manual position, the stove will start to feed pellets again and may re-light itself.  
NOTE: If power outages are a concern you may wish to purchase a battery back-up system. It must sate “For  
Igniter Equipped Appliance” and be a minimum of 750 watts.  
For further information contact your local Specialty Retailer, Certified HVAC Service Depot, or Dansons  
Group Inc. Customer Service Department at 1-866-456-9269.  
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INSTALLATION OPTIONS  
READ THIS ENTIRE MANUAL BEFORE YOU INSTALL AND USE YOUR  
Cheap Charlie HOME & SHOP HEATER.  
FAILURE TO FOLLOW INSTRUCTIONS MAY  
RESULT IN PROPERTY DAMAGE, BODILY INJURY OR EVEN DEATH!  
(See specific Installation details for clearances and other installation requirements)  
The four Cheap Charlie products are the: “HCJ” CC Edison Jr. (figure 1), the “HCS” CC Edison Sr. (figure 2); the  
“HCF” CC Franklin120 (figure 3) and “HCF” CC Franklin300 (figure 3a). The “HCJ” and “HCS” product come  
with a black door with small viewing area. The “HCF” product comes with either black painted, or brass trimmed  
doors, with large viewing area.  
All makes& models may be installed to code in both conventional and mobile homes.  
INSTALLATION OPTIONS INCLUDE:  
1. A FREESTANDING STOVE: Set on a non-combustible floor pad.  
2. A HEARTH STOVE: When installed on a non-combustible hearth of a masonry or factory built wood or  
coal burning fireplace.  
3. An ALCOVE: When placed on a non-combustible floor pad in compliance with clearance requirements  
for an installation in an alcove (a recessed space or nook in a wall).  
HCS  
HCF300  
HCJ  
HCF120  
Model  
C C 2  
Model  
C C 1  
Model  
C C 1  
C C 2  
Figure 1  
Figure 2  
Figure 3a  
Figure 3  
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INSTALLATION CHECK LIST  
Unless you are knowledgeable and experienced in stove installation, we recommend your Cheap Charlie  
heater receive a Pre-delivery Check and be installed by an Authorized Cheap Charlie Dealer.  
COMPLETE THIS CHECK LIST PRIOR TO LIGHTING YOUR FIRST FIRE:  
_____ Carefully read this "Owner's manual”. SAVE THIS MANUAL.  
_____ Obtain final inspection and approval by local building officials.  
_____ Carefully clean all marks off the brass parts before the first fire is lit. Use a soft cloth and a "Windex"  
type cleaner. Caution: Never use an abrasive cleaner on any part of your stove.  
_____ Polish the hopper to remove the oil type coating used in manufacturing.  
_____ Have your Authorized Cheap Charlie Dealer demonstrate all the operational, cleaning and  
maintenance steps necessary for your stove.  
_____ Sign and keep a copy of the Pre-delivery Check List supplied by your Authorized Pelpro Dealer,  
“Dansons Certified Installer”, found inside our appliance or available online.  
Register online at www.dansons.com/support for Extended Warranty.  
_____ Fill the hopper with quality pellets to prime the unit; Using the CCI “Acu-Tron”, (figure 5), PUSH the  
FEED RATE Touch Pad and this will start the auger and the combustion fan.  
NOTE: Do not attempt to light a fire at this time. Leave the START / FEED RATE [ON] for 2 to 5 minutes until  
pellets start dropping into the burn grate. Then touch the OFF pad to turn off system . The auger is now primed to  
deliver fuel to the burn grate (figure 6). Then light the stove according to the directions outlined in "LIGHTING  
YOUR STOVE",  
Hopper Lid  
Heat Tubes  
Hopper  
Tube Scraper  
Window  
Auger  
Auger Motor  
Fan Motors  
Exhaust  
Air Intake  
Base  
Burn Grate  
Burn Pot  
Ash Pit  
CCIAU –“AcuTron Board”  
Cutaway View  
Figure 5  
Figure 6  
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EXHAUST SYSTEMS (GENERAL)  
PELLET VENT MUST MAINTAIN A MINIMUM 3” CLEARANCE TO ANY COMBUSTIBLE  
(INSTALL VENT AT CLEARANCES SPECIFIED BY THE VENT MANUFACTURER).  
DO NOT CONNECT THE PELLET VENT TO A VENT SERVING ANY OTHER APPLIANCE  
OR STOVE.  
DO NOT INSTALL A FLUE DAMPER IN THE EXHAUST VENTING SYSTEM OF THIS UNIT.  
PELLET VENT TYPE:  
Must be an approved 3” or 4” Diameter Type ”PL” vent, vented to the outside (fig. 7) or connect the vent to a  
factory built type “A” chimney using an adaptor; and/or “All Fuel” Stainless Steel chimney liner for masonry  
fireplace installations (fig. 8) . Use 4” dia. vent if vent or liner height is over 15’ or if installation is over 4,000’  
above sea level.  
VENTING DISTANCE:  
33’  
30’  
25’  
Maximum venting height is 33’.  
Maximum horizontal offset is 10’.  
Use no more than 180 of elbows  
(two 90 elbows, or two 45 elbows  
& one 90 elbow, etc), plus  
termination.  
Vent must have a support  
bracket every 5’ when on  
the exterior wall.  
Use 4” Diameter “PL” Vent  
If venting outside of  
shaded area.  
20’  
If appliance is installed  
above 4,000’ elevation,  
always use 4” diameter  
venting.  
Use 3” or 4” Diameter  
“PL” Vent, if venting in  
shaded area.  
15’  
10’  
Vent height and run must  
not exceed the distance  
shown in the un-shaded  
region of chart.  
5’  
0’  
To achieve optimum  
performance, keep vent runs  
as short as possible.  
Especially on horizontal  
installations.  
5’  
10’  
0’  
VENT INSTALLATION:  
Termination must exhaust above the air inlet elevation, and parallel or above the exhaust output of the  
pellet appliance. It is recommended that at least 3’ of vertical pipe be installed to create some natural  
draft. This is to help prevent the possibility of smoke or odor during the appliance shut down.  
Horizontal sections must have a ¼” rise every 12” of travel after 3’ long.  
Pellet Vent connections must be sealed with HI-Temp RTV Silicone and screwed together with at  
least 3 x 3/8” long stainless steel screws. Seal each vent section by injecting a liberal amount of HI-  
TEMP RTV silicone sealant into the gap.  
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EXHAUST SYSTEMS  
. . . Continued  
PELLET VENT TERMINATION: (Figures 7 & 8)  
Termination must be a minimum of 6” above the chimney (B) (note: the chimney must meet local  
codes for height above the roof or other obstructions)  
Must have an approved cap (G) (to prevent water from entering) or a 45* elbow downturn (F)  
If the termination is located on a windy side of house, an approved house shield is recommended to  
prevent soot from accumulating on the side of the house.  
B
Must not be located where snow or other materials will plug it.  
Must have a “Metal Seal Plate” or “Wall Thimble” at point (A)  
A
A
A
F
G
Figure 7  
Figure 8  
VENT TERMINATION CLEARANCES:  
Horizontal terminations must protrude 12” from the wall, vertical terminations 24”  
x
3’  
2’  
10’  
Figure 9  
A
Minimum 4’ clearance below or beside  
any door or window which opens.  
B
C
D
Minimum 1’ clearance above any door or window that opens.  
Minimum 3’ clearance from any adjacent building.  
Minimum 7’ clearance above any grade when adjacent to public walkways.  
NOTE: Vent may not terminate in covered walkway or breezeway.  
Minimum 2’ clearance above any grass, plants, or other combustible material.  
Minimum 3’ clearance from any forced air intake of any other appliance.  
Minimum 2’ clearance below eves or overhang.  
Minimum 1’ clearance horizontally from combustible wall.  
Must be a minimum of 36” above the roof and 24” above the highest point of the roof within 10’.  
E
F
G
H
X
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OUTSIDE AIR  
Outside air is REQUIRED ON ALL MOBILE HOME INSTALLATIONS.  
Outside air is strongly recommended for all other installations. Failure to install intake air may result  
in improper combustion as well as the unit smoking during power failures.  
Metal pipe, ONLY, either solid or flexible, must be used in all outside air installations.(B)  
NOTE: Non-metallic material MUST NOT BE USED for outside air installations.  
A wind shield, (C), over the termination of the outside air pipe or a 90 degree elbow or bend directed  
away from the prevailing winds MUST be used when an outside air pipe is installed through the side  
of a building. Keep the outside air pipe termination at least 1 foot away from the exhaust system  
termination.  
When outside air is taken from an existing chimney the exhaust system must not terminate in the  
same chimney.  
The outside air pipe on your stove is 2" OD. The outside air connecting pipe must be at least 2" ID  
The outside air connecting pipe must be as short and free of elbows as possible, and must fit over,  
(A), not inside, the outside air pipe on your stove.  
Through The Wall Kits Include:  
3 FOOT PACKAGE PART# ACFAKT03  
10 FOOT PACKAGE – PART# ACFAKT10  
1 – 2” Galvanized Hood c/w screen  
1 – 2” Aluminum Flex Duct –  
1 – 2” Galvanized Hood c/w screen  
1 – 2” Aluminum Flex Duct –  
compressed 15” length, extends to 30” – 36”  
2 – 2” Worm Gear Clamps  
compressed 4’ length, extends to 120”  
2 – 2” Worm Gear Clamps  
NOTE: Available from your local Authorized Dealer or Dansons Group Inc. 1-877-303-3134  
Figure 11  
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FREESTANDING INSTALLATION  
HEATER PLACEMENT:  
Stove must be placed so that no combustibles are within, or can swing within (i.e. drapes doors),  
36” of the heater.  
If the stove is placed in a location where the ceiling height is less than 7’, it must follow the  
requirements in the section “Alcove Installation”.  
FLOOR PROTECTION REQUIREMENTS:  
Stove and floor protection must be installed on a level secure floor  
The stove must be installed on a non-combustible floor protector (i.e. sheet steel with cement, tile  
slate) extending the full width and depth of the stove and extending 6” in front of the stove. Floor  
protector needs to be a minimum of 24.5” deep X 30.5” wide and be a minimum of .018” thick (26  
gauge).  
Must extend under and 2” to each side of chimney tee (if used).  
MINIMUM CLEARANCES TO COMBUSTIBLES  
(Figures 12-17)  
1” From Back Of Heater to Combustibles  
10” From Front Side of Heater to Combustibles  
1” From Back Corner of Heater to Combustibles  
16” From Top Of Heater to Combustibles  
3” From PL Vent to Combustibles  
6” Non Combustible Surface In Front Of Heater  
36” to drapes, doors, anything that can swing  
CLEARANCES – “STRAIGHT INSTALLATION”:  
THROUGH THE WALL  
INTERIOR VERTICAL  
12”  
3”  
1”  
10”  
10”  
6”  
6”  
Figure 12  
Figure 13  
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FREESTANDING INSTALLATION . . . continued  
CLEARANCES – “CORNER INSTALLATION”:  
45 CORNER  
THROUGH THE WALL  
12”  
45 CORNER  
INTERIOR  
VERTICAL  
10”  
6”  
Figure 14  
Figure 15  
Note: If interior vertical vent is used, the clearance to the back wall is determined by the upward-turned  
elbow or “Tee”. It will vary in depth depending on the brand of PL vent used.  
Before placing the stove, connect the elbow or “Tee” and measure off the 3” clearance.  
ALCOVE INSTALLATION:  
12”  
1”  
16”  
10”  
10”  
6”  
Figure 16  
Figure 17  
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FREESTANDING INSTALLATION . . . continued  
THROUGH THE WALL - DIRECT INSTALLATION. (Figure 18)  
1. Select the location for your stove, design the exhaust system and determine the brand and size of  
"PL" vent to be used.  
2. Position the floor pad. (C).  
3. INSTALL VENT AT CLEARANCES SPECIFIED BY THE VENT MANUFACTURER  
Following the "PL" vent manufacturer's specifications, mark and cut a hole through the wall to  
accommodate the wall thimble, (A), and the outside air pipe, (B), if outside air is to be used.  
Install the wall thimble, (A). Be sure to run a bead of silicone around the outside edges of the  
wall thimble to reduce drafts. Insert the proper size of "PL" vent, (D), through the wall thimble,  
(A).  
Place your stove on the floor pad, (C), close to its final position. Leave room to connect the  
"PL" vent to your stove. Place a bead of RTV silicone around the end of your stove's exhaust  
pipe, (E). Connect the “PL” vent pipe adaptor (J) onto the stoves exhaust pipe.  
Connect the length of "PL" vent, (D), that is in the thimble, (A), onto the pipe adaptor (E).  
Fasten together with at least three sheet metal screws (approx. ½” in length). Place a bead of  
RTV silicone around the connection.  
Place your stove in its final position on the pad. Place another bead of RTV silicone around  
the “PL” vent and the inside of the wall thimble, to stop cold air drafts.  
Note: If 4" PL vent is required, use an increaser, (J), on the stove exhaust pipe.  
4. On the outside of the building, place a 45 degree "PL" type elbow, (F), onto the end of the horizontal  
"PL" vent, (D). Optionally, place a rodent screen cap, (G), (may be required in some locals), on the  
end of the elbow, (F). Secure all connections using 3 sheet metal screws and run a bead of RTV  
silicone around all connections. Also run a bead of RTV silicone around the “PL” vent pipe and the  
outside of the wall thimble.  
5. If outside air is used, install the outside air pipe, (B). Seal the outside air  
pipe, (B), to your stove's outside air pipe, (I), with RTV silicone. Make  
sure the outside air pipe fits over, (not inside), your stove's outside air  
pipe. Install a wind shield (H). Run a bead of silicone around the inside  
and outside walls, again to reduce cold drafts.  
12”  
A
B
C
D
E
F
PL Wall Thimble  
Outside Air Intake  
Hearth Pad  
PL Vent Length  
Stove Exhaust  
1”  
PL 45 deg elbow  
PL Screened End Cap  
10”  
A
B
A
F
D
H
E
G
H
J
Outside Air Intake Screen  
Cap  
I
Combustion Air Intake  
PL Pipe Adaptor  
6”  
G
J
C
Figure 18  
NOTE: Some horizontal, through the wall installations may require a Clean-Out Tee and a minimum 3’ vertical rise  
of pipe outside the building to help draft the stove. This is required if a proper burn cannot be maintained, after the  
stove has been tested and the airflow set. This is due to backpressure in the exhaust, caused by the airflow around  
the house.  
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FREESTANDING INSTALLATION . . . continued  
VERTICAL INSTALLATIONS: (Figures 19 - 24)  
Your stove may be installed using many different vertical designs. Follow the same basic steps in locating  
your stove, attaching the exhaust system and outside air intake to your stove as described in "THROUGH  
THE WALL – DIRECT INSTALLATION" and the "PL" vent manufacturer's procedures for installing through a  
wall, ceiling, eve and roof.  
COMMON, (but not inclusive), VERTICAL INSTALLATION DESIGNS ARE:  
VERTICAL, THROUGH THE CEILING, through another room or space, or attic, then through the roof,  
terminating with a rain cap. Figure 19.  
VERTICAL, UP TO AN EXISTING CLASS A CHIMNEY OR MASONRY CHIMNEY. An appropriately  
sized adapter will be needed when connecting onto either a Class A or into a masonry chimney.  
NOTE: The connection into a masonry chimney must be airtight. Figures 20, 21, and 23.  
HORIZONTAL, OUT THE WALL, THEN VERTICAL to a minimum of 5 feet, into a 90-degree elbow and  
terminating with a 45-degree elbow pointed downward. Figure 22.  
HORIZONTAL, OUT THE WALL, THEN VERTICAL THROUGH THE EVES, then the roof, terminating  
with a rain cap. Figure 24.  
Figure 19  
Figure 20  
Figure 21  
B
A
Figure 22  
Figure 23  
Figure 24  
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MOBILE HOME INSTALLATION  
CAUTION: DO NOT INSTALL STOVE IN SLEEPING ROOM  
THE STRUCTURAL INTEGRITY OF THE MANUFACTURED HOME FLOOR,  
CEILING/ROOF MUST BE MAINTAINED!  
Your Cheap Charlie stove has been tested and listed for mobile home installation. It may be installed in a  
mobile home as a "Free Standing Stove" or a "Hearth Stove", see detailed install and clearance requirements  
in these sections as they imply there.  
In addition to all previously detailed installation requirements, mobile home installations  
must meet the following requirements:  
Permanently bolt your stove to the floor, (A), figure 26.  
Electrically ground your stove or the pedestal to the steel frame of the home. Use a number 8 gauge  
copper wire, (B), figure 26, or equivalent.  
The stove must have a permanent outside air source with a ¼ inch screen over the inlet.  
Figure 25, (B, C & D)  
For transportation all chimney/vent above the mobile home must be removed.  
Chimney/PL Vent must be 3” or 4” PL Vent and must extend a minimum or 36” above the roofline of  
the mobile home and must be installed using a UL / ULC listed ceiling fire stop (J), figure 25, and  
rain cap (L), figure 25.  
INSTALL VENT AT CLEARANCES SPECIFIED BY THE VENT MANUFACTURER.  
Floor Pad  
Combustion Air Intake  
Fresh Air Duct  
Fresh Air Hood  
Stove Exhaust  
Pipe Adapter  
Clean Out Tee  
Tee Support Bracket  
Pipe  
A
B
C
D
E
F
G
H
I
L
K
J
F
Firestop Spacer / Ceiling Support  
Roof Flashing / Storm Collar  
Rain Cap  
J
K
L
H
G
E
Floor Pad  
Floor  
C
Frame  
D
B
A
A
(bolts)  
B
(ground wire)  
Figure 25  
Figure 26  
Note: When moving your Mobile Home, all exterior venting must be removed while Mobile Home is  
being relocated. Upon completion of relocation all venting must be reinstalled and securely fastened.  
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OPERATING YOUR STOVE  
The operations and maintenance of your Cheap Charlie heater are unique and should not be considered to be  
like a wood, coal stove, gas, electric, propane or oil heater.  
Cautions:  
Do not try to operate your stove with viewing or ash pan doors open. Pellets will not feed under these  
circumstances and a safety concern may arise from sparks or fumes entering room.  
Burn only pellet fuel that complies with PFI standards. Burning other types of fuels may result in the  
formation and leakage of Carbon Monoxide which if undetected can be deadly.  
If you are not drawing combustion air from outside, care must be taken to allow for adequate air  
make up, to avoid possible room air starvation when stove or other exhaust fans are in operation.  
It is recommended that you install a high quality smoke detector in the room where stove is installed.  
Care should be taken to make sure detector is in working order at all times.  
HOW YOUR Cheap Charlie HEATER WORKS  
Fuel in the form of wood pellets is stored in the hopper. An auger delivers the pellets to the burn grate. The fuel  
rate, or heat output, is set by adjusting the feed rate touch pad (settings 1 to 4). A fan provides combustion air to  
the burn grate. The amount of combustion air in the burn grate is adjustable, and automatically changes as the fuel  
rate changes. The higher the fuel rate, the larger the amount of combustion air and visa versa. The fuel burns in  
the burn grate, producing heat. Some heat radiates out the front and sides of your stove. The majority of the heat  
passes around the 13 stainless steel heat exchange tubes and air plenum around the firebox and is then moved  
into the room by the room air fan. A small amount of heat must pass out of your stove, along with exhaust gases,  
into the atmosphere.  
Your stove's heat output can be adjusted from settings 1-4  
by using the FEED RATE touch pad available on the  
AcuTron control boards. The room air fan can be manually  
adjusted through the FAN SPEED to run faster or slower to  
correspond to the amount of heat being produced. The room  
air fan is also on a limit switch, controlled to run on high  
when the stove reaches higher temperatures and then  
resume the speed you had selected once it cools to a lower  
temperature.  
Your stove can run efficiently over extended periods of time and at different heat  
output levels as long as the fuel supply is uninterrupted and timely cleaning and  
maintenance is performed. An example of how improper cleaning effects  
operations is; the exhaust pressure switch will shut the pellet supply off and your  
stove will shut off if the exhaust system becomes plugged.  
Figure 27  
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LIGHTING YOUR STOVE  
Before lighting a fire check to ensure the Burn Grate is clean and adjusted and the Ash Tray is not full.  
For safety reasons use extra caution when lighting a stove that is HOT!  
Lighting stove manually (No Igniter)  
In the NON-Thermostat Mode  
Lighting stove with Auto-Ignitor  
In the NON-Thermostat Mode  
1. Push firmly on the FEED RATE or START  
touch pad.  
1. Push firmly on the FEED RATE or START touch pad.  
-The COMBUSTION FAN (exhaust) will start and  
operate at full speed for 60 seconds, then adjust  
downward to match feed rate #1  
-The COMBUSTION FAN (exhaust) will start  
and operate at full speed for 60 seconds, then  
adjust downward to match feed rate #1  
-The CONVECTION FAN (heating) will start  
and the LED will go solid on LOW setting  
- The AUGER CYCLE LED will go solid for 3  
seconds, indicating signal being sent to auger  
motor.  
-The CONVECTION FAN (heating) will start and the  
LED will go solid on LOW setting  
- The AUGER CYCLE LED will go solid for 3 seconds,  
indicating signal being sent to auger motor.  
2. Place a small amount of a solid fuel fire starter, such  
as those made from sawdust and wax or use wood  
shavings, in the bottom of the burn grate.  
Add a small handful of pellets to the starter material.  
Add a small amount of fire starter over the pellets.  
-The IGNITER LED will light up solid and the  
300 watt igniter will begin to operate.  
2. On a primed AUGER system pellets will begin  
to fall into the BURN GRATE, and the AUTO  
SELF IGNITER will automatically ignite the  
pellets in approx. 3 – 5 min.  
CAUTION: DO NOT USE ANY FLAMMABLE  
LIQUIDS SUCH AS GASOLINE, GASOLINE-TYPE  
LANTERN FUEL, KEROSENE, CHARCOAL  
LIGHTER FLUID, OR SIMILAR LIQUIDS TO START  
OR FRESHEN-UP THE FIRE! KEEP ALL SUCH  
LIQUIDS WELL AWAY FROM THE HEATER  
WHILE IT IS IN USE.  
Note: If stoves fails to light within 15 minutes,  
shut off the stove, remove the pellets from the  
burn grate and repeat step 2. If stove fails to  
ignite a second time, disconnect and contact  
your dealer.  
3. Light the fire starter and slowly close the MAIN  
DOOR, leaving it about 1 inch open. When the  
pellets are burning, close and latch the main door. If  
the fire goes out when the main door is closed, add  
more fire starter, re-light the fire and leave the main  
door open an inch or so until the pellets start to burn,  
then close and latch the main door.  
3. Adjust the FUEL RATE and the FAN SPEED  
to your desired settings you require upon  
completion of startup sequence.  
4. Adjust the FUEL RATE and the FAN SPEED to your  
desired settings you require upon completion of  
startup sequence.  
NOTE: If the fire does not start, your stove will continue to feed pellets and the fans will run for approximately 15  
minutes. The stove will then automatically shut off. If this happens, some unburned pellets will build up in the burn  
grate. To restart the fire, clean the excess pellets out of the burn grate and follow the above "Lighting a Fire".  
NOTE: Some odors may be given off a new stove during the initial few hours of burning while the stove and the  
paint are being cured. These odors are not harmful. However, ventilating the room until the odors disappear is  
strongly recommended.  
CAUTION: Never use liquid or volatile fire starters to start a fire in your stove! Do not install or operate your  
stove in any room where any liquid or volatile fuels or any other highly combustible items are in the air or stored in  
the room. These could cause a safety hazard.  
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THE ACUTRON CONTROLS  
Basic Overview  
The AcuTron II or III digital control board was designed to give you flexibility on how  
you want to operate your stove. The AcuTron can be operated as a MANUAL  
control or by a THERMOSTAT. When operating in the Thermostat option, you can  
also choose to run your appliance in the ON/OFF mode or the LOW/HIGH mode.  
The START or FEED RATE touch pad allows electricity to flow to your stove's  
electrical components for 15 minutes. If after 15 minutes your stove has heated to  
normal operating temperatures your stove will continue to run. If the fire does not  
light and/or burn properly, the electricity to your stove's components will be shut off  
at the end of 15 minutes.  
The FAN SPEED controls the speed of the room air fan. This fan blows room air  
through the heat exchange tubes and back into the room. When the FEED RATE is  
set to a higher position, the FAN SPEED should be set higher and visa versa. To  
achieve optimum heat transfer it is recommended to set the FAN SPEED to LOW  
when running the FEED RATE at 1 or 2, and Fan on MED on FEED RATE #3 or 4.  
When the START / FEED RATE is ON, the AUGER CYCLE LED will turn on when  
the auger is active. When the OFF touch pad is pushed [OFF], the auger motor will  
not run, fuel stops feeding and the fire will die.  
as desired  
The FEED RATE works in a synchronized manner setting both the fuel rate and  
combustion air at the same time. When fuel is increased by setting the FEED RATE  
higher, combustion air is automatically increased and visa versa.  
HOW THE BOARD WORKS  
INITIAL START OR SET-UP (MANUAL OR NON-THERMOSTAT MODE)  
Upon initial start-up the control will feed automatically at the #1 feed rate.  
Press the START touch pad.  
-
-
-
-
Convection (heating) fan will start and the FAN LED will be solid on LOW setting  
The 300 watt Auto-Igniter will begin to glow and the IGNITER LED will be solid  
The AUGER CYCLE LED will go solid for 3 seconds, indicating signal is being sent to the auger motor.  
The Combustion (exhaust) fan will start and operate at full speed for 60 seconds, then adjust downward to match  
feed rate #1.  
Press FEED RATE touch pad to select desired heat output that you require upon completion of ignition sequence.  
NOTE: If you do not press the FEED RATE touch pad, the stove will continue to run at FEED RATE #1 and the LED will continue  
to flash at a fast rate.  
When the FEED RATE LED is flashing at a FAST rate this indicates that the LOW LIMIT (L120) is closed. This means the unit  
has not reached operating temperature.  
When the FEED RATE LED is flashing at a SLOW rate this indicates that the LOW LIMIT (L120) is open. This means the control  
board has entered a 5 minute “Safety Delay” mode.  
After the 5 minute Safety Delay is complete  
-
-
IGNITER and INGNITER LED will turn off  
FEED RATE LED will become solid and the appliance will feed fuel at your selected heat output  
RE-START (MANUAL OR NON-THERMOSTAT MODE)  
The AcuTron II or III board does have limited memory. To restart your appliance push the START touch pad. The appliance will  
automatically go through it normal start-up then return to the FEED and FAN setting you used prior to turning off the board and  
appliance the last time of use.  
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THE CONTROLS CONTINUED  
TRIM POTS (Fine Tune Adjustments)– Factory Settings  
The COMBUSTION FAN (FAN), HI (4) and LO (1) FEED RATE trim pots have been preset at the  
factory, but may need to be adjusted onsite after your installation is complete. Due to different  
installation setups, length and size of venting, and pellet fuel quality, the preset from the factory will  
not always be correct. These settings will accommodate virtually all wood pellet fuels.  
Decrease  
Increase  
FINE TUNE ADJUSTMENTS  
FUEL FEED rates at the Lowest (number 1) and highest (number 4) settings can be adjusted by  
adjusting the fine tune trim pots located on the control panel. To raise fuel feed turn trim pot  
counter clockwise and to lower turn clockwise. To assist in knowing what the change is you  
should note the amount of time the light on the AUGER CYCLE LED stays OFF. (Note: The light  
stays on when ever the fuel feed motor, AUGER CYCLE, is running). Lengthening the time this  
LED stays OFF lowers the fuel feed and shortening the off-time increases the fuel feed.  
1
4
COMBUSTION FAN SPEED (FAN)  
FAN  
In a few instances because of prevailing conditions pertinent to your specific installation, or even  
different batches of pellet fuel, the COMBUSTION FAN SPEED may be adjusted to raise or lower  
the amount of air moving through the grate for the cleanest burn. The FAN speed can be adjusted  
by adjusting the FAN trim pot COUNTER CLOCKWISE to INCREASE the speed and CLOCKWISE to DECREASE the speed  
of the combustion fan.  
Note: If you attempt to adjust the Fuel Feed Trim Pots, use a small precision screwdriver.  
The Trim Pots do not make a full rotation.  
If using a metal screwdriver, be gentle as the plastic trim pot slot can be damaged or stripped.  
FAN SPEED (Convection or heating)  
FAN SPEED  
The FAN SPEED controls the speed of the room air fan. This fan blows room air through the heat  
exchange tubes and back into the room. When the FEED RATE is set to a higher position, the FAN  
SPEED should be set higher and visa versa. When the FEED RATE is set at [3 OR 4] set the FAN  
HI  
SPEED to [MED]. If you forget, the room air fan's (L140) temperature limit snap switch automatically  
sets the fan on high when your stove is producing heat faster than the fan is carrying it into the room.  
MED  
AUGER  
CYCLE  
This may occur when the heat control lever is set at [3 or 4] and the FAN SPEED is set to a very low  
or off setting. After the fan runs at this automatic high setting a few minutes, it may cycle back to its  
lower setting and may continue to cycle between [HIGH ] and your selected setting. The circulation  
(room air) fan cycling from high to low is a normal condition, as well as a safety feature of  
your appliance.  
LOW  
FAN  
SPEED  
AUGER CYCLE  
The AUGER CYCLE LED indicates when a electrical signal is being sent to the auger motor. It is  
NOT used to indicate the actual movement of the auger. When the signal is being sent the LED will  
be solid for 3 seconds. When the LED is off no signal is being sent.  
OFF  
SHUTTING THE STOVE OFF  
Note: DO NOT UNPLUG your stove if there is a fire going or if the stove is still active. This could result in smoke coming back  
into the room. Remember the EXHAUST FAN is needed to force the exhaust out of the stove.  
On the CCI “AcuTron” Board firmly touch the OFF touch pad. The FUEL RATE LED will turn off. The AUGER CYCLE LED will  
turn off. The auger will stop feeding fuel to the fire and the FAN speed LED will flash indicating that the appliance is in the “Shut  
Down” mode. The fire will go out and the fans will continue to run until your stove cools down at which time the fans will  
automatically shut off and NO LED’s will remain ON.  
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PERFORMANCE ENHANCEMENT TIPS  
Quality care and quality pellets will help your stove operate at its peak efficiency. Consider:  
If any fines are noticed in the pellets or in the hopper, you may wish to screen the pellets.  
Periodically check the hopper to make sure there are no fines or pellets building up in the corners of the  
sloping sides. Clean and polish the hopper as needed.  
Be diligent in performing your CLEANING and MAINTENANCE requirements.  
IT IS CRITICAL FOR THE CORRECT OPERATION OF YOUR STOVE  
THAT THE DAMPER, COMBUSTION FAN SPEED AND HI-LO FUEL  
FEED RATES BE SET CORRECTLY!  
AIR INLET DAMPER:  
The damper is a plate that helps control the amount of airflow supplied for combustion. With the damper pushed all  
the way in the airflow is at its minimum. As the damper is pulled out, more air is allowed to flow through the  
combustion area.  
It will be necessary to monitor the appearance of the flame. Start by running your heater on HIGH (#4) setting for  
approximately 10 minutes, then push the damper all the way in and evaluate the appearance of the flame. If your  
flame is smoky red / orange with evidence of soot at the top of the flame, you need more combustion air. Continue  
to pull out the damper about a 1/8” at a time, opening the damper as needed to obtain a flame that is yellow and a  
fire that is brisk enough to carry ash out of the grate, but not so brisk that it carries pellets out as well (known as  
“Pop corning”). Normally you should find that the damper will need to be closed two-thirds to three quarters, but will  
vary with length of vent run, pellet quality and elevation.  
Damper Adjustment Guideline  
Lack of Combustion Air:  
Symptoms of insufficient combustion  
air include: unburned fuel, lazy smoky or  
red / orange flame, excessive ash or soot,  
excessive buildup on glass, as well as  
excessive amounts of ash build up in the  
grate.  
Air Inlet  
Slide Rod  
Contributing factors: High Altitude –  
Lack of oxygen, Restrictive Venting, Dirty /  
Poor quality fuel or the burn grate may not  
be seated properly.  
Rubber  
GrometT  
Stove Back Panel  
Excessive Combustion Air:  
Symptoms of excessive combustion air  
include: fuel burns to quickly resulting in  
smoking or smoldering pellets, white to  
yellow flame, and the burning pellets will lift  
off the grate and fly up into the air (popcorning)  
Right Hand  
Side Panel  
Contributing factors: venting system providing excessive draft.  
Refer to the "Trouble Shooting Guide" section of this manual, and if necessary, contact your local Specialty  
Retailer, Certified HVAC Service Depot, or Dansons Group Inc. Customer Service Department at  
1-866-456-9269.  
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INITIAL APPLIANCE BURN SETUP  
IT IS CRITICAL FOR THE CORRECT OPERATION OF YOUR STOVE THAT THE BURN  
GRATE, AIR INLET DAMPER, COMBUSTION FAN SPEED, AND  
1 & 4 FUEL RATE BE SET CORRECTLY!  
A HIGH QUALITY FIRE should burn with a brisk, yellow flame. A flame exhibiting a lazy, orange or sooty  
characteristic is a poor quality and inefficient flame. A poor flame produces less heat, increases sooting and may  
cause a smoky exhaust. If a poor flame exists for any period of time, clean your stove and exhaust system.  
Note: if log option is purchased, do not install until initial setup is complete  
START APPLIANCE AS PER LIGHTING INSTRUCTIONS,  
let stove run for approx. 10 minutes before turning the stove to the # 4 setting (or High), to  
FEED RATE  
begin to make fine adjustments. AUGER CYCLE indicator should be lit “ON” for 3 seconds  
and “OFF” for 3-5 seconds. Adjust the AIR INLET DAMPER. This will have to be set, as the  
factory sends all units out with the damper wide open to accommodate a wide range of  
4
installations and elevations.  
3
AIR INLET DAMPER: Slide open or close  
damper as needed to obtain a fire that is brisk  
enough to carry ash out of the grate, but not so  
2
Air Inlet  
Slide Rod  
brisk that it carries pellets out as well (known as  
“Pop corning”). Normally you should find that the  
damper will need to be closed two-thirds to three  
1
Rubber  
GrometT  
quarters, but will vary with length of vent run, pellet  
quality and elevation. The best way to set this is at  
Stove Back Panel  
START  
FEED RATE  
the FUEL SETTING #4.  
Right Hand  
Side Panel  
When you are pleased with the burn and how the appliance is operating, you  
are now ready to set the board up at LOW setting.  
FEED RATE  
4
3
2
1
Set FUEL RATE to #1 or LOW setting. Again let this burn for  
approx. 10 minutes before making any adjustments. The AUGER  
CYCLE indicator should be “OFF” for approx 9 – 14 seconds  
between auger turnings (light ON). If “Pop corning” is taking place  
at this setting adjust the COMBUSTION FAN SPEED.  
Decrease  
Increase  
FINE TUNE ADJUSTMENTS  
COMBUSTION FAN SPEED (Draft): In a few instances  
because of prevailing conditions pertinent to your specific  
installation, or even different batches of pellet fuel, the  
COMBUSTION FAN SPEED may be adjusted to increase or  
decrease the amount of air moving through the grate for the  
cleanest burn. Fan speed can be adjusted by adjusting the FAN  
trim pod COUNTER CLOCKWISE to INCREASE the speed and  
CLOCKWISE to DECREASE the speed of the combustion fan.  
1
4
FAN  
START  
FEED RATE  
FUEL RATE: Fuel rate at the Lowest (number 1) and highest (number 4) settings can be  
changed by adjusting the #1 or #4 TRIM PODS located on the control panel. To INCREASE fuel rate turn trimmer  
COUNTER CLOCKWISE and to LOWER turn CLOCKWISE. To assist in knowing what changes you made, you  
should note the amount of time the light on the AUGER CYCLE stays “OFF”. (Note: The light stays “off” when ever  
the fuel feed motor is not running). Lengthening the time this light stays “OFF” lowers the fuel feed and  
shortening the “OFF” time increases the fuel feed. Factory Setting #1 light “OFF” is approx. 9-11 seconds,  
#4 light “OFF” is 3-4 seconds.  
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PELLET FUEL  
The performance of your pellet appliance is greatly affected by the type and quality of  
wood pellets burned. As the heat output of various quality wood pellets differ, so will  
the performance and heat output of your appliance.  
PELLET QUALITY  
Your Cheap Charlie stove, with its standard “Super Grate”, is designed to burn APFI/FFI, "Premium" or "Standard"  
quality wood pellets. Pellets that are soft, contain excessive amounts of loose sawdust, have been or are wet,  
produce clinkers and/or heavy ash will result in reduced performance and may actually cause the fire to go out.  
PELLET CONSUMPTION  
Fuel consumption will vary somewhat between fuel brands and stoves. The following "ROUGH GUIDE" to pellet  
usage's may be useful in assessing your stove's operation, in ordering fuel and in providing information to your  
Authorized Cheap Charlie Dealer.  
Fuel Rate Setting…  
Setting  
Approximate Burn Time on  
Amount of pellets burned  
120 lb. hopper  
300 lb. hopper  
100 – 200 hours  
86 – 120 hours  
86 – 67 hours  
55 – 75 hours  
1
2
3
4
40 – 80 hours  
35 – 48 hours  
27 – 35 hours  
22 – 30 hours  
1.50 to 3.00 lbs. Per hour  
2.50 to 3.50 lbs. Per hour  
3.50 to 4.50 lbs. Per hour  
4.00 to 5.50 lbs. Per hour  
* Fuel flow and burn times quoted are approximate. And may vary with type of fuel used.  
FACTORS EFFECTING PELLET FEED RATES  
Generally, the smaller, harder and cleaner, free from fines the pellets are the faster they will feed at a given setting  
and visa versa. The extremes in pellet size and quality can cause several hours difference in burning time for a 40  
pound bag of pellets. Heat production is directly related to the pounds of fuel burned per hour. As fuel consumption  
goes down so will heat output and visa versa. Pellet feed rate, at the same fuel settings, may vary greatly from  
brand to brand and may vary somewhat from batch to batch within the same brand.  
FINE TUNING THE PELLET FEED RATES  
If the fire goes out at the LO (# 1) setting the pellets being used may not be feeding fast enough. Likewise if the fire  
is too high, i.e. burning fuel at the LO (# 1) setting the pellets being used may be feeding too fast. The fuel feed  
rate for each setting may be increased or decreased somewhat to accommodate different pellets  
.
NOTE: Fine tuning the feed rates beyond the fuel settings provided, involves technical adjustments that you may  
wish to have performed by an Authorized Cheap Charlie Dealer. There may be a service charge for these  
adjustments.  
ASH and CLINKERS  
Ash is a by-product of all pellets. Clinkers may be produced from some pellets and not from others. High quality  
pellets will produce less ash and fewer clinkers than lower quality pellets.  
ASH is a natural product of burning wood. As the amount of ash in the wood increases the amount of ash left after  
burning high ash wood pellets will increase.  
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Canadian Comfort Industries  
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Cheap Charlie Owner’s Manual  
Dansons Group Inc.  
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ASH AND CLINKERS …. CONTINUED  
CLINKERS are those solid, glassy or porous accumulations that may result from burning some types of wood  
pellets. Clinkers are formed in the bottom of the burn grate and if left undisturbed will accumulate and shut off the  
combustion air. As clinkers grow and shut off combustion air the fire becomes orange/brown and lazy. Pellets may  
build up in the burn grate. The firebox and window becomes sooty. Exhaust gases may become smoky.  
Cheap Charlie heaters come complete with the “Super Grate” burn grate. This grate reduces the amount of clinkers  
formed by lower quality pellets. If ashes are quickly blown out of the grate they cannot easily stay in one spot, heat  
up to the melting point and fuse into a clinker. Clinkers form when pellets are of such poor quality their ashes  
contain minerals that easily melt under high firebox temperatures, are not blown out of the grate, and stay there  
until larger and larger clinkers are produced.  
Since wood and the methods of handling wood used in making pellets can vary from plant to plant and year to year  
some clinkering must always be expected. Stove owners without an “SUPER” grate must remove clinkers  
manually, some times several times a day. Stove owners using an “SUPER” grate and quality pellets may  
experience days or even weeks of burning without the need to remove any clinkers from the grate.  
FINES  
FINES in pellets are pieces of sawdust that were not properly formed or are the results of pellets breaking down  
from handling, transporting and/or storage. Fines adversely affect the operations and heat production of a pellet  
shop and home heater and greatly increase the requirements for daily and periodic cleaning. Fines cause pellets to  
feed slower thus reducing the amount of heat produced at any given heat control setting.  
NOTE: It is much easier to remove fines from pellets before they are placed in the stove than it is to service your  
stove for a plugged hopper, jammed auger and plugged exhaust system. Pellets with excessive sawdust may be  
screened to remove most of the fines. Pellet screeners may be built or purchased from most pellet stove Dealers.  
PFI PELLET STANDARDS  
The Pellet Fuel Institute, standards for residential quality pellets are:  
Length  
1.5 inches, maximum.  
Diameter  
Fines:  
.235 to .350 inches, (approx. 1/4" to 3/8").  
.2# maximum per 40# bag.  
Salts:  
.005 % by weight, maximum.  
Ash Content:  
- Premium Quality  
- Standard Quality  
.75% by weight, maximum, (.3# per 40# of pellets.)  
2.5% by weight, maximum, (1# per 40# of pellets.)  
Check with your Authorized Cheap Charlie Dealer on the quality of pellets in your local area and for information on  
what can be expected from the various local brands.  
NOTE: Since Dansons Group Inc. or Canadian Comfort Industries has no control over the quality of pellets that  
you use, we assume no liability caused by the quality of wood pellets used.  
Copyright 2004  
Canadian Comfort Industries  
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Dansons Group Inc.  
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REQUIRED ROUTINE CLEANING  
Proper care of your Cheap Charlie pellet shop and home heater is required for peak, sustained performance. The  
need for and frequency of cleaning depends on the amount of pellets burned, pellet quality, length of time since  
last cleaning and the quality of the fire. While becoming acquainted with your new stove and the types of local  
pellets, inspect your BURN GRATE, BURN POT, HEAT TUBES, ASH PIT, and WINDOW daily and clean until  
a pattern of cleaning requirement is determined. As heating demands increase the need for stove and exhaust  
system cleaning and ash removal will increase.  
SOOT - FLY ASH:  
The by products of combustion contain small particles of fly ash. Fly ash will collect in the exhaust venting system  
and restrict the flow of flue gases. Incomplete combustion, (such as during startup) shutdown or incorrect operation  
of the room heater will lead to some sort of soot formation which will collect in the exhaust system. Because of this  
it is important that the exhaust system be inspected and cleaned at least once a year to determine if cleaning  
is needed. It is a good practice to inspect after every 1–2 tons of pellet fuel burning.  
WARNING: Disconnect the electrical cord prior to opening the sides of your stove or opening the exhaust  
system for any inspection, cleaning, maintenance or service work. NEVER perform any inspection,  
cleaning, maintenance or service on a HOT STOVE or when the electrical cord is plugged in.  
EVERY 2 –3 DAYS / WEEKLY  
BURN GRATE: [COLD STOVE ONLY] Clean as  
needed, scraping off any residue that may stick to grate  
bottom or sides. Ensure that the holes are clean and  
unrestricted. CAUTION: When replacing the grate make  
sure it fits properly in the burn pot with the lip on the burn  
grate, toward the front of your stove.  
Heat Tubes  
BURN POT: [COLD STOVE ONLY] Remove the  
burn grate. Clean out the burn pot as needed. Do not  
push the fly ash to the back of the pot, as this will restrict  
the air flow and performance of the appliance.  
Tube Scraper  
Window  
HEAT TUBES: [COLD STOVE ONLY} With your  
stove's main door closed pull the HEAT TUBE  
SCRAPER ROD forward and backwards a few times. As  
different types of pellets produce different amounts of  
ash, cleaning the tubes enables the heat exchange to  
operate efficiently.  
Burn Grate  
Burn Pot  
CAUTION: On a burning stove the heat tube scraper rod  
will be hot.  
Ash Pit  
ASH PIT: Monitor the ash level on a weekly basis.  
Ash content is a good indication of fuel efficiency and quality. Refer to “Safety Precaution” for safe disposal  
of ashes.  
WINDOW CLEANING: [COLD STOVE ONLY as hot glass may cause serious burns] To enjoy a  
clear view of the fire you should clean your window as needed with a soft cloth or paper towel. You may use  
a glass cleaner to remove heavy build up on the window. HOME TIP: Dampen a piece of newsprint with  
water, dip this into the fly ash, then rub down the glass. This works like a charm. Do not use abrasive  
chemical cleaners  
DO NOT OPERATE STOVE WITH BROKEN GLASS AS LEAKAGE OF FLUE GASES MAY RESULT.  
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PERIODIC MAINTENANCE  
With proper cleaning and the use of quality pellets, your Cheap Charlie heater requires very little maintenance.  
However, the following periodic maintenance is strongly recommended. This should be preformed  
seasonally, bi-seasonally, or every 1-2 tons of fuel usage.  
WARNING: Unplug your stove's electrical cord prior to opening the sides of the stove or opening the exhaust  
system for any inspection, cleaning, maintenance or service work.  
NEVER perform any inspections, cleaning, maintenance or service on a HOT STOVE.  
ASH TRAPS: [COLD STOVE ONLY] Remove the back plate from the firebox area. This will expose the  
two ash traps and the fuel drop shute. Fly ash may be removed by vacuuming inside the trap areas. It is also  
good to use a brush (bottle cleaner) to reach up and down to scrape the build up off the metal areas.  
BURN GRATE: Periodically remove and clean your grate. In particular it is advisable to clean out the  
holes to remove any build up that may prevent air from moving through grate freely. If grate has become  
plugged with hard residue from burning lower quality fuel, you may need to use a sharp awl or drill bit to  
open holes back to their original size.  
BURN POT: This is the “pot” where the pellets are burned in the grate. When removing your grate for  
cleaning, check the burn pot area for ash build up. Some ash will fall through the grate holes and build up  
under the grate. This needs to be cleaned out to prevent lack of air flow through the burn grate.  
DOOR GASKET: Inspect the main door gasket periodically. The main door may be removed to  
have frayed, broken or compacted gaskets replaced by your Authorized Cheap Charlie Dealer.  
FAN MOTORS: Clean the in-take on CONVECTION (ROOM AIR) fan as well as the air holes on  
the motors of both COMBUSTION and CONVECTION fans annually. Disassemble the COMBUSTION  
AIR FAN and clean out the internal fan blades as part of your fall start up.  
FRESH AIR INTAKE: Inspect periodically to be sure that it is not clogged with any foreign materials. A  
plugged screen will restrict or shut off combustion air and cause a fire to die or burn poorly.  
GOLD / BRASS TRIM CLEANING: Use a damp cloth to clean your gold door. DO NOT USE  
ANY ABRASIVE CLEANERS AS YOU WILL REMOVE OR SCRATCH THE PLATING!  
CHECK AND CLEAN THE HOPPER:  
Check the hopper periodically to determine if there is any sawdust or pellets that are sticking to  
the hopper surface. Clean as needed.  
RIODIC  
GLASS (High Temp, Neo-Ceram): We recommend using a high quality glass cleaner. Should a  
build up of creosote or carbon accumulate you may wish to use 000 steel wool and water to clean glass.  
Ceramic is very hard and will not scratch from the steel wool.  
GLASS REPLACEMENT: In the event you need replacement only Neo-Ceram of the correct size and  
thickness may be used. Contact your local Cheap Charlie dealer to obtain this glass.  
DO NOT OPERATE STOVE WITH BROKEN GLASS AS LEAKAGE OF FLUE GASES MAY RESULT.  
Copyright 2004  
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PERIODIC MAINTENANCE CONTINUED  
INSPECT AND CLEAN THE CHIMNEY: [ELECTRICAL CORD UNPLUGGED] Under some  
conditions fly ash build up in the chimney system may occur rapidly. The fly ash will collect in the exhaust  
venting system and restrict the flow of the flue gases. Incomplete combustion, such as occurs during  
startup, shutdown, or incorrect operation of the room heater will lead to some soot formation which will  
collect in the exhaust venting system. Check the clean out tees and elbows in the exhaust system  
periodically to determine the cleaning schedule. To remove dust from the vent pipe, tap lightly on the pipe to  
dislodge any loose ash. Open the bottom of the “T” to dump the ash, then vacuum as much of the ash out of  
the vent pipe as possible. 3 or 4-inch chimney brushes are available for chimney cleaning. If the exhaust  
system has a screen on it, frequently clean the screen. A plugged screen will shut off combustion air and  
cause a fire to die or burn poorly.  
PAINTED SURFACES: Painted surfaces may be wiped down with a damp cloth. If scratches appear or  
you wish to renew your paint, contact your Dealer to obtain a can of Satin Black (“Stove Bright”) paint.  
Tip: use a hair dryer to warm the surface prior to touching up the paint,  
this helps to reduce paint runs.  
Note: Do not use any other brand than “Stove Bright” as they may not be compatible.  
NOTE: Your Cheap Charlie Dealer may offer a periodic stove cleaning service. Check with them on  
timing and cost of this service.  
FALL START UP: Prior to lighting the first fire check the outside area around the exhaust and air intake  
systems for obstructions. Clean the screens on the exhaust system and the outside air intake pipe. Turn all  
controls on to make sure they are working prior to lighting the first fire. Clean and remove fly ash from  
exhaust venting. Our local Authorized Dealer should have 3” and 4” chimney brushes available. This is also  
a good time to give the entire stove a good cleaning throughout.  
SPRING SHUTDOWN: [COLD STOVE  
AND COLD ASHES ONLY]. After the last  
Hopper Lid  
Heat Tubes  
burn in the spring remove pellets from the  
hopper and the auger. Scoop out the pellets  
then run the auger until the hopper is empty  
and pellets stop flowing. Vacuum out the  
hopper. Thoroughly clean the burn grate,  
burn box, ashtray and ash traps. It’s  
desirable to spray the inside of the cleaned  
hopper with an aerosol silicone spray if your  
stove is in a high humidity area. The  
exhaust system should be thoroughly  
cleaned.  
Hopper  
Tube Scraper  
Window  
Auger  
Auger Motor  
YEARLY SERVICING: A yearly  
Fan Motors  
Exhaust  
Air Intake  
Base  
Burn Grate  
Burn Pot  
servicing and cleaning by your Authorized  
Cheap Charlie Dealer is recommended. A  
fee may be charged for this service.  
Ash Pit  
Figure 30  
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TROUBLE SHOOTING  
Proper cleaning, maintenance and the use of quality pellets will prevent the more common stove operational  
problems. However, when your stove is simply operating poorly or not at all, the following trouble shooting tips may  
be helpful.  
WARNING: Disconnect the electrical cord prior to opening the sides of your stove for any inspection, cleaning,  
maintenance or service work. NEVER perform any inspection, cleaning, maintenance or service on a HOT STOVE.  
PROBLEM  
SOLUTION  
Orange, lazy  
flame.  
* Clean out the burn grate and burn pot.  
* Check the ash traps, clean as needed.  
* Check exhaust system, clean as needed.  
Window soots.  
* Check outside air and exhaust screens, unplug if necessary.  
* Check to make sure the main door and ash door are tightly closed.  
Pellets build up  
in burn grate.  
* Check main and ash door gaskets, replace if worn.  
* Check pellet. Replace if moist, wet, dirty or high in ash or "fines".  
* Check with your Cheap Charlie Dealer for service.  
Fire goes out.  
Fans will not run  
when START  
* Check to see that your stove is plugged in and electricity is flowing  
from the electrical outlet.  
button is pushed.  
* Check with your Cheap Charlie Dealer for service.  
Pellets will  
not feed.  
* Hopper is empty, fill the hopper.  
* Fuel switch has not been pushed to "on".  
* Auger system or controls need service.  
* Exhaust system is plugged. Clean chimney.  
* Check with your Cheap Charlie Dealer for service.  
Stove runs 15  
minutes then  
shuts off.  
* Start up fire did not catch, light new fire.  
* Check with your Cheap Charlie Dealer for service.  
Fans do not shut  
off when stove  
cools down.  
* Check with your Cheap Charlie Dealer for service.  
Ash and/or  
pellet dust  
in the house  
* Check and correct any leaks in the exhaust system.  
* Take more care in handling ashes, cleaning the window glass,  
opening the doors slower and pouring pellets into the hopper.  
* Check with your Cheap Charlie Dealer for service.  
CAUTION: The electrical, auger and heat control components of your stove are not owner serviceable. Call your  
Authorized Cheap Charlie Dealer for proper diagnosis of problems and service of those components.  
Note: There may be a charge for all travel, labor and parts on service calls by your Authorized Cheap Charlie  
Dealer  
Copyright 2004  
Canadian Comfort Industries  
29  
Cheap Charlie Owner’s Manual  
Dansons Group Inc.  
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LIMITED WARRANTY  
The Cheap Charlie wood pellet shop and home heater, carries a five (5) year limited warranty from the date of  
sale to the original owner against defects and workmanship on all steel parts, (excluding the burn grate), and  
one (1) year on electrical components. There specifically is no warranty on the paint, glass, burn grate, and all  
gaskets or against damage caused from corrosion.  
Extended Warranty  
Canadian Comfort Industries will offer an additional one (1) year limited warranty on electrical component parts,  
when your Pelpro wood pellet stove and insert is installed by a “Dansons Certified Installer”.  
To qualify for this extended warranty the unit must be installed by a “Dansons Certified Installer” and the “Pre-  
Delivery & Install Check List” form must be filled out and received at Canadian Comfort Industries  
Fax 1-780-960-0430 or online at www.dansons.com/support  
There is no written or implied performance warranty on Cheap Charlie home and shop heaters as the  
manufacturer has no control over the installation, operations, cleaning, maintenance or the type of fuel  
burned.  
This limited warranty will not apply if your stove has not been installed, operated, cleaned and maintained in  
strict accordance with the manufacturer's instructions. Burning other than quality wood pellets may void the  
warranty. The warranty does not cover damage or breakage due to misuse, improper handling or modifications.  
Your purchase must be registered with CANADIAN COMFORT INDUSTRIES, INC. This can be done online at  
All claims under this limited warranty must be made through the dealer where your heater was  
purchased. If an inspection by the dealer indicates that a limited warranty claim is justified, and all conditions of  
this limited warranty have been met, the manufacturer's total responsibilities and liabilities shall be to repair or  
replace, at the manufacturer's option, the defective part(s). All costs of removal, shipment to and from the  
dealer or manufacturer, any losses during shipment and reinstallation, and any other losses due to your stove  
being removed, shall be covered by the owner of the stove.  
NEITHER THE MANUFACTURER, NOR THE SUPPLIERS TO THE PURCHASER, ACCEPTS  
RESPONSIBILITY, LEGAL OR OTHERWISE, FOR THE INCIDENTAL OR CONSEQUENTIAL DAMAGE TO  
THE PROPERTY OR PERSONS RESULTING FROM THE USE OF THIS PRODUCT. ANY WARRANTY  
IMPLIED BY LAW, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY  
OR FITNESS, SHALL BE LIMITED TO ONE (1) YEAR FROM THE DATE OF ORIGINAL PURCHASE.  
WHETHER A CLAIM IS MADE AGAINST THE MANUFACTURER BASED ON THE BREACH OF THIS  
WARRANTY OR ANY OTHER TYPE OF WARRANTY EXPRESSED OR IMPLIED BY LAW, MANUFAC-  
TURER SHALL IN NO EVENT BE LIABLE FOR ANY SPECIAL, INDIRECT, CONSEQUENTIAL OR OTHER  
DAMAGES OF ANY NATURE WHATSOEVER IN EXCESS OF THE ORIGINAL PURCHASE PRICE OF THIS  
PRODUCT. ALL WARRANTIES BY MANUFACTURER ARE SET FORTH HEREIN AND NO CLAIM SHALL  
BE MADE AGAINST MANUFACTURER ON ANY ORAL WARRANTY OR REPRESENTATION.  
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations of  
implied warranties, so the limitations or exclusions set forth in this limited warranty may not apply to you. This  
limited warranty gives you specific legal rights and you may have other rights, which vary from state to state.  
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Dansons Group Inc.  
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APPENDIX “A”  
INSERTING, REMOVING & ADJUSTING THE BURN GRATE  
The burn grate top, (G), must fit and seal firmly on the upper lips, of the burn box, (A). An  
improper seal will allow incoming combustion air to escape, not passing up through the burn  
grate thus reducing the amount of combustion air in the area needed to efficiently burn pellets.  
A Burn box  
combustion air is brought  
into the backside and  
through the burn grate  
bottom, back, and front  
B
-
Check periodically  
for fly ash build up  
G
C
-
B
“SUPER” Grate  
Stainless steel  
construction, slotted  
bottom and air holes on  
front and back  
C
G
Adjustment Tab,  
- used to fine tune, and  
level burn grate  
Upper Grate Lip  
A
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APPENDIX “A” – BURN GRATE  
… CONT.  
Adjust the burn grate top so that the the burn grate top sits  
firmly on the top of the burn  
box and level.  
Removal of burn grate top:  
(1)Lift upward while sliding lip out from under  
lip of slide  
(2) then pull out toward outside of burn box  
(3) Installation is reverse of this.  
Grasp the burn grate adjustment tab, with a pair of  
pliers and bend it slightly to left or right (and re-  
install into burn box) until its length allows the burn  
grate top to rest tightly onto the burn grate bottom  
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Appendix “B”  
IT IS CRITICAL FOR THE CORRECT OPERATION OF YOUR STOVE  
THAT THE DAMPER, COMBUSTION FAN SPEED AND HI-LO FUEL  
FEED BE SET CORRECTLY!  
AIR INLET DAMPER:  
The damper is a plate that helps control the amount of airflow supplied for combustion. With the damper pushed all  
the way in the airflow is at its minimum. As the damper is pulled out, more air is allowed to flow through the  
combustion area.  
It will be necessary to monitor the appearance of the flame. Start by running your heater on HIGH (#4) setting for  
approximately 10 minutes, then push the damper all the way in and evaluate the appearance of the flame. If your  
flame is smoky red / orange with evidence of soot at the top of the flame, you need more combustion air. Continue  
to pull out the damper about a ¼” at a time, opening the damper as needed to obtain a flame that is yellow and a  
fire that is brisk enough to carry ash out of the grate, but not so brisk that it carries pellets out as well (known as  
“Pop corning”). Normally you should find that the damper will need to be closed two-thirds to three quarters, but will  
vary with length of vent run, pellet quality and elevation.  
Follow the same procedure but at LOW (#1) setting as well. This will now give you your approximate damper  
settings needed to run your heater efficiently.  
Damper Adjustment Guideline  
Lack of Combustion Air:  
Air Inlet  
Slide Rod  
Symptoms of insufficient combustion air  
include: unburned fuel, lazy smoky or red /  
orange flame, excessive ash or soot,  
excessive buildup on glass, as well as  
excessive amounts of ash build up in the  
grate.  
Rubber  
GrometT  
Contributing factors: High Altitude – Lack  
of oxygen, Restrictive Venting, Dirty / Poor  
quality fuel or the burn grate may not be  
seated properly.  
Stove Back Panel  
Right Hand  
Side Panel  
Excessive Combustion Air:  
Symptoms of excessive combustion air include: fuel burns to quickly resulting in smoking or smoldering  
pellets, white to yellow flame, and the burning pellets will lift off the grate and fly up into the air (popcorning)  
Contributing factors: venting system providing excessive draft.  
COMBUSTION FAN SPEED (Draft): In a few instances because of prevailing conditions pertinent to your  
specific installation, or even different batches of pellet fuel, the COMBUSTION FAN SPEED may be adjusted to  
raise or lower the amount of air moving through the grate for the cleanest burn. Fan speed can be adjusted by  
adjusting the FAN POD. COUNTER CLOCKWISE to INCREASE the speed and CLOCKWISE to DECREASE the  
speed of the combustion fan.  
You may wish to use a qualified technician if you are not comfortable changing these settings. There may  
be a charge for this setting. Check with your Cheap Charlie Dealer for details.  
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APPENDIX “C”  
OPTIONAL ACCESSORIES  
CONTACT YOUR Cheap Charlie DEALER FOR MORE INFORMATION  
OR TO ORDER.  
PRODUCT  
Acu-Tron Wall Thermostat Kit – Can.  
Includes: Thermostat module, wall thermostat, and 25’  
18 gauge bell wire - Celsius  
PART NUMBER  
ACWTKTC  
Acu-Tron Wall Thermostat Kit – USA  
Includes: Thermostat module, wall thermostat, and 25’  
18 gauge bell wire – Fahrenheit  
ACWTKTF  
AHDRBAS  
Small View Shop Door Assembly – Black  
- large pin  
Large View Door Assembly – Black  
ACDRBAS  
ACDRGAS  
ACFAKT3  
Large View Door Assembly – Gold Trim  
Fresh Air Kit – M/F  
3’ x 2” alum duct, hood, and 2 gear clamps  
Fresh Air Kit – Basement  
10’ x 2” alum duct, hood, and 2 gear clamps  
ACFAKT10  
300 Watt Auto-Igniter Assembly  
AHIGNAS  
ACLOGCL1  
ACWTC  
Log Set – Handcrafted 1pc. Stainless Steel  
Wall Thermostat – Canadian version  
Wall Thermostat – USA version  
ACWTF  
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APPENDIX “D”  
REPLACEMENT PARTS  
Kits  
Assembly Packages  
Dealers Parts Kit - CCI100 Board -  
timers, igniter, board, electrical, switches and grate  
1of each fan, motor,  
AGDPKTSB  
AGDPKTAT  
AGDSAKT  
Auger Motor  
ACAMTRAS  
- includes (1) 2.1 RPM Gear Motor, (1) Auger Motor Bracket w/screws  
Dealers Parts Kit - CCIAT Board  
electrical, igniter, board and grate  
Dealers Stove Analysis Kit  
- 1of each fan, motor,  
Auger Shaft  
ACAUSHAS  
- incudels: shaft and flighting  
Combustion Fan  
ACCBFNAS  
- draft guage, volt meter, test board for SB and AT Boards  
- includes: (1) Draft Induction Fan, (1) Aluminum Adapter w/screws, (1) 1/8" Fibreglass  
Dwyer Draft Gauge  
Volt Meter  
ACDDG  
ACCVLTM  
Convection Fan  
ACCVFNAS  
- includes (1) Centrifugal Blower, (1) 1/8" Fibreglass Paper Gasket  
Igniter  
ACIGNAS  
Knobs & Handles  
Door Spring Handle - Brass  
Fuel Control Knob  
- includes (1) 300 watt Ceramic Igniter, (1) igniter Tube Assembly  
ACDSHB  
ACFLCKN  
ACDPSHB  
Body Panels  
Damper Spring Handle - Brass  
Right Side CC JR/Franklin Panel  
Right Side CC SR Panel  
Left Side CC JR/Franklin Panel  
Left Side SR Panel  
Hopper Lid  
Back Side Slotted Stove Panel  
Ash Compartment Cover  
MHJRP  
MHSRP  
MHJLP  
MHJLP  
MHHOPL  
MHBSLP  
MHACC  
Switches  
Low Limit Switch - SE-L120  
High Limit Switch - SE-L250  
Igniter Limit Switch - SE-F140  
Pressure Switch -  
Push Button Start Switch  
Fuel Potentiometer Switch  
ACLSW120  
ACHSW250  
ACISW140  
ACPRSW  
ACSTSWPB  
AHFPSW  
Control Panels - Complete  
CCI100 - Start Button, Fuel Feed  
CCIAT - Acutron Digital Board  
Timer Blocks  
Timer Block - 30 minute  
Timer Block - 3 second  
AHC100CAS  
ACCATCAS  
ACTMR30M  
ACTMR03S  
Door Assembly  
Door c/w neo-ceramic glass, Small View - Black  
Door c/w neo-ceramic glass, - Large View - Black  
Wire  
AHDASBD  
ACDABD  
Wire Harness - CCISB - Main Assembly - with igniter  
Wire Harness - CCISB - Control Box Assembly  
Wire Harness - CCIAT - Main Assembly - with igniter  
3 Prong Plug Power Cord w/ ends  
ACSBMNWH  
ACSBCPWH  
ACATMNWH  
ACPWCDAS  
Door c/w neo-ceramic glass, - Large View - Brass Trim ACDABTD  
Gaskets  
Glass Gasket -  
Door Gasket - 60"  
Combustion Fan - 1/8" Fibreglass Paper Gasket  
Convection Fan - 1/8" Fibreglass Paper Gasket  
Ash Door Gasket -  
ACGLGA  
Wall Thermostat Kit - Complete Assembly  
CCIAT - Control Board, Thermostat Module,  
25' 18/2 bell wire, wall thermostat (white deg C)  
CCIAT - Control Board, Thermostat Module,  
25' 18/2 bell wire, wall thermostat (almond deg F)  
AGDRGA60  
ACCBFGA  
ACCVFGA  
AGADGA  
ACWTKTAC  
ACWTKTAF  
Wall Thermostat Kit - Add-on  
Glass  
Thermostat Module, wire, wall thermostat  
Thermostat Module, wire, wall thermostat  
(white Deg C)  
(white Deg F)  
ACWTKTC  
ACWTKTF  
Neo-Ceramic - plain - Large View  
Neo-Ceramic - plain - Small View  
AGNCGP  
Neo-Ceramic-Large View- etched - Cheap Charlie logo AGNCGE  
Grates  
Grate - "Super Grate"  
ACSLGR  
SEE YOUR Cheap Charlie DEALER FOR ADDITIONAL INFO  
Copyright 2004  
Canadian Comfort Industries  
35  
Cheap Charlie Owner’s Manual  
Dansons Group Inc.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
APPENDIX “E”  
Wall Thermostat (option)  
OPERATION  
Your pellet appliance is capable of running in an automatic mode with the use of a wall  
thermostat. The “AcuTron” gives you a choice, “ON / OFF on Demand” or “LOW /  
HIGH”. The ON / OFF mode automatically turns the heater On and will Shut Off on  
demand. The LOW / HIGH mode will keep your heater active and cycle between #1  
(LOW) setting and your selected (HIGH) setting.  
In most circumstances the BEST operation, and recommended, under thermostat  
control is the LOW / HIGH cycle.  
Upon Start Up, in thermostat mode, the default running mode will be the LOW /  
HIGH mode.  
When operating in either mode should your unit run out of pellet fuel it will automatically  
go through the normal SHUT DOWN cycle. After completing the SHUT DOWN cycle the  
appliance will try to restart one time only before shutting off completely, till you refill the  
hopper and reactivate the FUEL FEED pad.  
TO CHANGE BETWEEN THE TWO MODES,  
as desired  
Press and hold the OFF touch pad firmly, for 3 to 5 seconds, when the FEED RATE  
LED’s #3 and #4 flash together this indicates the thermostat will run in the HIGH / LOW  
cycle. When the #1 and #2 LED’s flash together this indicates the ON / OFF cycle has  
been chosen.  
HIGH / LOW CYCLE Option (Flashing 3 & 4)  
Once this mode has been selected, you simply press the START touch pad to activate the stove. You can now select the HIGH  
heat output level (2,3 or 4) by pushing the START / FEED RATE touch pad, you can also select the FAN setting you desire.  
When you have selected your high level and fan speeds the LED’s will continue to flash. The appliance will automatically start at  
the #1 feed rate until the Start-up procedure is complete.  
The LOW (number 1) or selected High (2,3 or 4) Feed Rate indicator light will light up depending on if the thermostat is calling for  
heat or not. When the desired room temperature is reached the stove will automatically go into the low heat (#1) cycle. When the  
temperature in the room drops to the level set at the thermostat, the stove will again cycle to the HIGH (#2,3 or 4) preselected  
setting. For optimum heat transfer, the FAN setting should be set at LOW or MEDIUM. The appliance will run the FAN at HIGH  
speed when needed, automatically.  
ON / OFF Option (Flashing 1 & 2)  
To activate the thermostat to the ON / OFF feature, press and HOLD the OFF touch pad. If the FEED numbers 3 & 4 flash  
together, you will need to push and hold the OFF touch pad a second time. The numbers 1 & 2 will flash together to indicate that  
this is the cycle you are in. You can now select the HIGH heat output level (2,3 or 4) by pushing the START touch pad, you can  
also select the FAN setting you desire. The stove will now go through its normal start up cycle. Once completed the appliance is  
now in the ON / OFF mode.  
The thermostat should be set for the desired room temperature. If the room temperature drops below the level on the thermostat  
the stove will automatically begin the start-up cycle, as explained in the manual operation section.  
Once the start-up cycle is completed the stove run on the pre-selected “HIGH” (number 2,3 or4) setting, till the temperature is  
reached. For optimum heat transfer, the FAN setting should be set at LOW or MEDIUM. The appliance will run the FAN at  
HIGH speed when needed, automatically.  
When the desired room temperature is reached the stove will automatically go into the shut down cycle. The pellet feed will stop  
and the blowers will continue for a controlled time allowing safe shut down of your heater. When the temperature in the room  
drops to the level set at the thermostat, the stove will again begin the start-up cycle and resume automatic operation.  
The Feed Rate numbers 1 & 2 will flash while the appliance is in the OFF part of this mode to give you a visual  
indication that the appliance is still active and in the ON / OFF cycle.  
Copyright 2004  
Canadian Comfort Industries  
36  
Cheap Charlie Owner’s Manual  
Dansons Group Inc.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
APPENDIX “E” … continued  
INSTALLATION  
NOTE: Always Disconnect Power Before Performing the Thermostat Installation  
A 24 volt wall thermostat and 25 feet of 18 gage thermostat wire is included in your heaters accessory package. It is  
recommended that the thermostat and thermostat wire be installed by an authorized Cheap Charlie dealer.  
Tools Needed  
¼” Hex Nutsetter & Driver  
Wirestripper  
Smaller size Flat Head Screwdriver  
Installation Steps  
Follow the thermostat manufactures installation procedures for the Heating Thermostats  
1. Unplug stove power cord from the wall outlet.  
2. To gain access to the inside of the stove, remove the six x ¼” hex screws from the slotted back access  
panel.  
3. Unscrew the control board from the side of the heater. 2 x ¼” hex screws.  
4. Locate the thermostat terminal block, marked T’STAT INPUT, found on the back of the board (see figure  
31).  
5. Be sure to run the thermostat wires through one of the slots of the rear access panel, before connecting the  
wires.  
6. Connect the two wires from your thermostat to the terminals (one per terminal). Ensure the wires are firmly  
connected.  
7. Connect the two wires at your wall thermostat to their terminals. Ensure these are firmly connected.  
8. Remove the black two prong jumper, (see figure 32), located on the front, left hand side, near the bottom  
corner and reconnect it to only one of the posts. (see figure 33).  
9. Reinstall the control board and the slotted rear access panels.  
10. Plug in the stove and you are ready to operate with your thermostat!  
figure 31  
figure 32  
figure 33  
figure 34  
IMPORTANT: IF THE WALL THERMOSTAT PROVIDED IS NOT USED, THE JUMPER IS  
REQUIRED FOR THE STOVE TO OPERATE IN MANUAL MODE (SEE FIGURE 32).  
Copyright 2004  
Canadian Comfort Industries  
37  
Cheap Charlie Owner’s Manual  
Dansons Group Inc.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Appendix “F”  
Hopper Clean-Out Drop Chute  
You would have found this along with your Owner’s  
Manual, video and inspection card. This can have two  
purposes. The main one is to be an attachment to the  
side of the hopper to help with cleaning out the hopper.  
The second purpose would be used as a dust pan for  
your shop.  
Keep this separate till needed.  
Purpose:  
Should you find in necessary to remove the pellets from your hopper, for any reason, this handy attachment will  
save time and a lot of effort.  
Tools Needed:  
¼” Hex Nut setter & Driver or Flat Head Screwdriver  
Pail or bin  
How to Install:  
1. Unplug the appliance power cord from the wall outlet.  
6
3
5
4
2. To gain access to the inside of the appliance, remove the  
¼” hex screws from the LEFT HAND SIDE PANEL  
(looking from the front of the heater). These are located  
on the back left hand side corner of the appliance.  
Access  
Panel  
3. Remove the panel simply by sliding it back toward the  
exhaust.  
1
2
A
B
4. Remove the 2 – ¼” hex screws, labeled A & B.  
5. Install the Hopper Drop Chute, re-installing the screws.  
6. Remove the 5 - ¼” hex screws from the side hopper  
access panel. Number 1 – 5 (see picture)  
7. Loosen the #6 screw, but leave it attached. This now  
allows the access panel to act as a door.  
8. Place a catch pail under the drop chute.  
9. Raise and lower the access panel as needed.  
10. When finished cleaning out as many pellets as possible,  
re-install the 5 screws, remove the drop chute, replace  
the 2 screws and then install the side panel.  
Copyright 2004  
Canadian Comfort Industries  
38  
Cheap Charlie Owner’s Manual  
Dansons Group Inc.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Service &  
Maintenance Log  
Toll Free Technical Support  
1 - 866 - 456 -9269  
DEALER:  
PURCHASERS NAME:  
ADDRESS:  
ADDRESS:  
CITY:  
STATE/PROV:  
PHONE #:  
CITY:  
STATE/PROV:  
PHONE #:  
CONTACT:  
PURCHASE DATE:  
ZIP/PC:  
INSTALL DATE:  
INSTALLED BY:  
STOVE MODEL:  
SERIAL NUMBER:  
WAS UNIT PRE BURNED:  
SPECIAL COMMENTS:  
MAINTENANCE LOG  
SERVICE DATE TECHNICIAN  
DESCRIPTION OF WORK DONE  
Have you registered your purchase? __________  
Has Dealer / Installer gone over the operation and maintenance of appliance? _________  
Copyright 2004  
Canadian Comfort Industries  
39  
Cheap Charlie Owner’s Manual  
Dansons Group Inc.  
Download from Www.Somanuals.com. All Manuals Search And Download.  

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