Dacor Cooktop RNCT365 User Manual

Use and Care Manual  
Induction Cooktop  
Models: RNCT304 and RNCT365  
o f C o n t e n t s  
Instructions .................................1  
Cures................................................4  
Cooperation.............................................5  
Care and Cleaning .............................................7  
Before You Call for Service...................................8  
Parts and Accessories..........................................9  
Warranty and Service .......................................10  
Warranty Card.....................................Back Cover  
Part No. 107241 Rev. A  
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Important Safety Instructions  
Installer: Please leave this guide with the appliance.  
DANGER  
DANGER – TO REDUCE THE RISK OF INJURY TO  
Consumer: Read this use and care manual completely  
before operating this appliance. Save it for future reference.  
PERSONS IN THE EVENT OF A COOKTOP GREASE FIRE:  
For warranty and service information, see page 10.  
SMOTHER FLAMES with a close-fitting lid, cookie sheet  
or metal tray, then turn off the cooktop. BE CAREFUL TO  
PREVENT BURNS. If the flames do not go out immediately,  
EVACUATE AND CALL THE FIRE DEPARTMENT.  
If you have any questions, call:  
Dacor Customer Service  
(800) 793-0093 (U.S.A. and Canada)  
Monday — Friday 6:00 a.m. to 5:00 p.m. Pacific Time  
NEVER PICK UP A FLAMING PAN - you may be burned.  
DO NOT USE WATER, including wet dish clothes or towels  
- a violent steam explosion may result.  
Use a fire extinguisher ONLY if:  
Have the complete model and serial number identification  
for your cooktop ready. These numbers are located on the  
product data label located on the bottom of the chassis.  
Write these numbers below for easy access.  
You have a Class ABC extinguisher and you already  
know how to operate it.  
The fire is small and contained in the area where it  
started.  
Always contact the Dacor Customer Service Team about  
problems or situations that you do not understand.  
The fire deent is being called.  
You can e with your back to an exit.  
Model number ___________________________________  
Serial number ___________________________________  
Date of purchase _________________________________  
RNING  
Perr other medical device should use  
car an induction cooktop when it is  
netic field generated by an induction  
peration of a pacemaker or other medical  
ur doctor or medical device manufacturer  
icular situation.  
Important Information About  
Safety Instructions  
Safety Symbols and Labels  
WARNING  
ORTANT: To avoid the possibility of explosion or fire, do not  
ore or use combustible, flammable or explosive vapors and  
liquids (such as gasoline) inside or in the vicinity of this or any  
other appliance. Also keep items that could explode, such as  
aerosol cans away from the cooktop. Do not store flammable or  
explosive materials in adjacent cabinets or areas.  
DANGER  
DANGER – Immediate hazards that WIL
personal injury or death.  
WA
WARNING – Hazards or unLD result in  
WARNING  
WARNING – NEVER use this appliance as a space heater to  
severe personal injury or death
heat or warm the room.  
CAUTI
CAUTION – Hazards or unsafe practices that COULD result in  
WARNING  
WARNING – NEVER cover any slots, holes or passages in the  
chassis with materials such as aluminum foil. Doing so blocks  
air flow through the appliance and may create a fire hazard.  
Aluminum foil linings may also trap heat, causing a fire hazard.  
minor personal injury or property damage.  
The Important Safety Instructions and warnings in this  
manual are not meant to cover all possible problems and  
situations that can occur. Use common sense and caution  
when installing, maintaining or operating this or any other  
appliance.  
State of California Proposition 65 Warnings:  
WARNING: This product contains one or more chemicals  
known to the State of California to cause cancer.  
Since we continually improve the quality and performance  
of our products, we may need to make changes to this  
appliance without updating these instructions.  
WARNING: This product contains one or more chemicals  
known to the State of California to cause birth defects or  
other reproductive harm.  
manual.  
READ AND SAvE ThESE INSTRUCTIONS  
1
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Important Safety Instructions  
General Safety Precautions  
To reduce the risk of fire, electric shock, serious injury or death when using your cooktop, follow basic safety precautions,  
including the following:  
WARNING  
WARNING  
If you receive a damaged product, immediately contact your  
dealer or builder. Do not install or use a damaged appliance.  
Do not tamper with the controls.  
Do not place or store items that could melt or catch fire on  
the cooktop, even when it is not in use.  
Use this unit only in the manner intended by the  
manufacturer. If you have any questions, contact the  
manufacturer.  
Do not cover the cooktop with anything except properly  
selected utensils. Decorative covers may cause a  
fire hazard or damage to the cooktop if an element is  
accidentally turned on with the cover in place.  
The glass surface is resistant to impact but not unbreakable.  
If a pan or other object is dropped on it with sufficient force  
it can crack or pit. Do not operate the cooktop if the ceramic  
glass top is broken or severely pitted. If the cooktop should  
break, cleaning solutions and spill-overs may penetrate the  
broken cooktop and create a risk of electric shock. Contact  
a qualified technician immediately to replace a damaged/  
pitted cooktop.  
Do not use the cookop as a counter to store utensils or  
other items.  
Clean and maktop regularly as instructed  
in this manop, ventilation filters and  
range hoould catch fire. Clean only  
the paual. Clean them only in the  
ma
Make sure that the cooktop has been properly installed  
and grounded by a qualified installer according to the  
accompanying installation instructions. Have the installer  
show you the location of the circuit breaker panel or fuse  
box so that you know where and how to turn off power to  
the appliance.  
s to come in contact with a hot  
is hot. They can melt or burn and  
surface.  
ose or hanging apparel while using the  
not allow clothing to come into contact with  
the cooktop or surrounding areas during and  
iately after use.  
Do not install, repair or replace any part of the cooktop  
unless specifically recommended in the literature  
accompanying it. A qualified service technician mus
all other service.  
not hang flammable or heat sensitive objects over the  
cooktop.  
Before performing any type of service, make
power to the cooktop is turned off at the c
panel or fuse box.  
If the cooktop is near a window, do not use long curtains as  
window treatment. The curtains could blow over the top and  
create a fire hazard.  
Only use the cooktop for cooking ta
appliance as outlined in this mant  
intended for commercial or in
To avoid the possibility of fire, do not leave the cooktop  
unattended when in use. Boil over causes smoking and  
greasy spill-overs that may cause injury.  
DO NOT TOUCH HOT COOKTHE  
IMMEDIATE AREA UNDER THE ENSIL,  
DURING OR IMMEDIATELY AFTEese areas may  
be hot (even when it appears to be che glass surface  
heats because it is in contact with the hot cooking vessel.  
Keep flammable items, such as paper, cardboard, plastic  
and cloth away from hot surfaces. Do not use aluminum foil  
directly on the glass, it can melt and damage the glass.  
When deep fat frying:  
Make sure individuals who use the cooktop are able to  
operate it properly.  
Be certain that the pan is large enough to contain the  
desired volume of food without overflow caused by  
the bubbling of the fat. Never leave a deep fat fryer  
unattended.  
Never allow anyone, including children to sit, stand or climb  
on any part of the cooktop. Doing so may cause damage,  
serious injury or death. Do not leave children or pets alone  
or unattended in the area around the cooktop. Do not allow  
children to play with the controls or touch other parts of the  
cooktop.  
Avoid frying moist or frost-covered foods. Foods with  
high water content may cause spattering or spilling of  
the hot fat.  
Heat fat slowly, and stir together any combination  
of oils and fats prior to applying heat. Utilize a deep  
fat frying thermometer to avoid heating the fat to  
temperatures above the flash point.  
Do not store items of interest to children on top of or above  
the cooktop. Children could be burned or injured while  
climbing over the appliance.  
Turn on the range hood.  
Do not heat unopened canned food. Pressure build up may  
cause the container to burst and cause injury.  
Use extreme caution if adding water to food in a hot utensil.  
The steam can cause serious burns or scalds.  
Use potholders to handle hot utensils.  
Do leave food on the cooking zones. Boil-overs can cause  
smoking or greasy spill-overs that can ignite.  
Hold the handle of the utensil to prevent movement when  
stirring or turning food.  
2
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Important Safety Instructions  
WARNING  
Do not allow pans to boil dry. Do turn on the cooktop  
with empty cookware on the cooking zone. Doing so can  
damage the pan and/or the cooktop.  
CAUTION  
Do not set cookware with sharp edges on the bottom  
(such as support legs with sharp corners) on the cooktop.  
Damage to the glass surface may occur.  
Do not use towels or bulky cloth as potholders.  
Do not allow acids (citrus juices, tomato sauces, etc.) to  
remain on the cooktop surface. The porcelain finish may  
stain. Remove any residue from the hot zone with a razor  
scraper.  
Always use potholders when removing cookware from the  
cooktop. Use only dry potholders. Wet potholders can cause  
steam burns.  
Never use the cooktop surface as a cutting board.  
Use high heat setting only when necessary, and never when  
not monitoring the utensil. Use low to medium settings to  
heat oil slowly. Hold the handle of the utensil to prevent  
movement when stirring or turning food.  
Do not try to remove heavy spills with a sharp object such  
as a knife or metal spatula. Sharp objects may scratch the  
cooktop’s surfaces.  
Wipe up all spills on the cooktop.  
Do not slide cookware across the cooktop. Sliding may  
damage the finish. Lift utensils to reposition them. Utensils  
with rough surfas should be avoided since they can  
scratch the glace.  
Use only the types of cookware specified in this manual.  
Personal injury or damage may result from the improper use  
of cookware. Do not use utensils that do not attract and hold  
a magnet and never use a steel plate or griddle to heat a  
nonmagnetic utensil, which can cause INJURY or DAMAGE  
to the cooktop elements and controls.  
Do not plgriddles or grills across two  
elemenwo elements will create stress  
on tult in cracking.  
Use utensils of the proper size, material and construction  
for the particular type of cooking task. Utensils need to be  
large enough to contain the desired quantity of food without  
boil-overs or spill-overs. Choose pans with easy to hold  
handles that will stay cool while cooking. Do not use utensi
with loose handles. Avoid using pans that are too heavy
lift safely.  
heated, can be harmful to birds.  
arate, well-ventilated room during  
e to the cooktop, do not place hot cookware  
ktop.  
IMPORTANT  
UTENSIL HANDLES SHOULD BE TURNED INW
NOT EXTEND OVER ADJACENT SURFACE U
COUNTERS. To reduce the risk of INJURY a
due to unintentional contact with the uten
the utensil should be positioned so that
and does not extend over adjacent s
edges.  
unit generates, uses and can radiate radio frequency  
ergy and, if not installed and used in accordance with  
the instructions, may cause harmful interference to radio  
communications. However there is no guarantee that  
interference will not occur in a particular installation. If this unit  
does cause harmful interference to radio or television reception,  
which can be determined by turning the unit off and on, the  
user is encouraged to try to correct the interference by one or  
more of the following measures:  
To avoid accidental activation do not  
place any objects or fluids ontrols.  
Cook meat and poultry than  
internal temperature of at leultry to an  
internal temperature of at least king to these  
temperatures usually avoids foodillness.  
Reorient or relocate the receiving antennae.  
Increase the distance between the unit and receiver.  
Connect the unit into an outlet or a circuit different from  
that to which the receiver is connected.  
When an oven that has a self-cleaning feature is installed  
below the cooktop, it is not recommended that the induction  
cooktop be used during the oven self clean process.  
3
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Cooktop Features  
About the Cooktop  
Induction cooking is totally different from traditional types  
Cooktop  
controls  
of cooking. A magnetic induction element below the  
cooking surface heats utensils (magnetic only) directly.  
Induction cooking is much more efficient because less  
energy is lost heating the cooktop itself. Also, food that  
spills on the cooktop does not burn since the cooktop is  
much cooler.  
7 inch  
1400 Watt  
1800 Watt  
8 inch  
1850 Watt  
2500 Watt *  
(
)*  
(
)
III  
I
Dacor induction cooktops have 4 or 5 circular cooking  
zones. Below each cooking zone is the magnetic  
induction cooking element. Each cooking zone has  
its own set of controls. The control keys are activated  
by touching it with your fingertip. Pressing hard is not  
necessary because the keys are not pressure sensitive.  
NOTE: Spills or cleaning solutions on the keys can  
cause unwanted operation. Dry the area with a clean  
cloth and reset the control to correct.  
9 inch  
2300 Watt  
3200 Watt  
8 inch  
1850 Watt  
2500 Watt *  
(
)*  
(
)
III  
I
Element  
position icon  
(RNCT304 only)  
* In power b(see page 6)  
p Layout  
All of the induction elements under the cooking zones  
feature temperature limiters to ensure a safe operating  
temperature for the cooktop. The elements automatically  
cycle on and off. At higher power settings, the induction  
element will stay on for longer periods of time.  
7 inch  
1400 Watt  
11 inch  
(
)*  
1800 Watt  
(
2400 Watt  
Control Panel  
III  
(
)*  
3700 Watt  
ON/OFF Key: Turns on the corresponding cooking  
II  
A
zone.  
Power Light: Turns on when the indicated co
is on.  
B
9 inch  
2300 Watt  
3200 Watt  
8 inch  
1850 Watt  
(
)*  
)
C
Power Level UP (▲) Key: Touch this k
raise the power level.  
2500 Watt *  
III  
I
D
Power Level DOWN (▼) Key: T
repeatedly to lower the powe
* In power boost mode  
(see page 6)  
Cooktop  
controls  
E
“No Pan Detected” Light: rned on  
and no pan is detected, this n. Power  
to the cooking zone shuts off ietected  
for 30 seconds. See the facing padditional  
conditions that may cause the light o come on.  
RNCT365 Cooktop Layout  
I = Group 1  
II = Group 2  
III = Group 3  
F
Power Level Indicator Lights: A series of indicator lights  
around the circle light up to indicate the current power  
level (1 to 8).  
A
G
Residual Heat Indicator Light: Indicates that the  
corresponding cooking zone is still hot due to heat from  
hot pots or pans. See page 6 for more details.  
C
B
D
Power Boost Indicator Light: This light indicates that  
power boost is on. See page 6 for more details.  
E
H
H
The Dacor induction power management feature regulates  
the amount of power the elements can draw at the same  
time. The elements are divided into groups. If you set both  
controls on the same group to the higher power settings,  
power to both elements will be reduced slightly and cooking  
times will be slightly longer. When cooking on two elements  
at a higher setting, Dacor recommends using an element  
from one group and an element from another group.  
G
F
Control Panel Layout - All Models  
4
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Cooktop Operation  
Determine Cookware Size  
Before Using the Cooktop...  
IMPORTANT: Using cookware that is a lot smaller than  
the cooking zone wastes energy and may cause the “no  
pan detected” light to come on and shut off power to the  
cooking zone.  
Be sure all packing materials, labels or tape are  
removed from the cooktop surface.  
Wipe the cooktop with a clean, damp sponge and dry.  
Do not use cookware that is more than 1/2 inch larger  
in diameter than the cooking zone being used.  
Apply Dacor Cooktop Cleaning Creme, according to the  
Care and Cleaning section.  
For optimal performance, use pots or pans that are  
between 1/2 inch smaller and 1/2 inch larger than the  
cooking zone being used.  
During the first uses of the cooktop, you may smell  
a slight burning odor or see light smoke. These  
conditions are normal for a new glass ceramic cooktop.  
Cooking  
zone  
Be certain that the cookware and glass surfaces are  
clean and dry before you place a pot or pan on the  
cooktop and turn on an element.  
Selecting the Proper Cookware  
WARNING  
This appliance is equipped with one or more surface units of  
different size. Always use utensils that have flat bottoms. Use  
utensils that best match the surface unit size (smaller utensils  
on smaller surface units) and are a minimum of 4 inches in  
diameter.  
Utensils affect overall safety and cooking perform
It is important to select them carefully. Imprope
selected utensils will not cook efficiently or e
All utensils used on an induction cookto
magnetic (must attract and hold a ma
labeled by the manufacturer for us
cooktop is best. Utensils with pon  
will not heat properly, may cathe  
no pan detected light to co
Optimal Pan Size  
Cookware Placement  
IMPORTANT: Center the cookware in the cooking zone.  
Cookware that is off center may cause the “no pan  
detected” light to come on and shut off power to the  
cooking zone.  
Use medium to heavy-with  
flat and smooth bottomskware that  
matches the amount of fooared and  
closely matches the diameter of the cooking  
zones. Use tight fitting lids to ren heat, odors and  
steam.  
Cooking  
zone  
Do not use:  
Cooking utensils that have bottoms that are rounded,  
convex, concave or are warped.  
Correct  
Incorrect  
Utensils made of materials that are poor heat  
conductors.  
Griddle plates that cover more than one cooking zone.  
Dirty pans or pans with greasy build-up.  
5
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Cooktop Operation  
Power Boost  
Your induction cooktop is equipped with a power boost  
Operating the Controls  
feature. Use power boost to bring large quantities of  
water or food to cooking temperature faster. Power boost  
increases the induction element power up to 39%, for 10  
minutes. NOTE: Power boost can only be used on one  
element group at a time (see cooktop layouts on page  
4).  
WARNING  
Turn on the induction cooktop only after placing the  
cookware on the element.  
Do not leave metallic utensils or lids on the cooking surface  
since they can become hot or may warp.  
To use power boost:  
Even though the cooktop itself does not heat, it still  
becomes hot due to the pots and pans placed on top of it  
becoming hot.  
1. Make sure the cooktop surface is clean and dry.  
2. Place the pan on the desired cooking zone and center  
it.  
For safe operation, know which control adjusts each  
element (see page 4 ).  
3. Locate the ON/OFF key for the selected cooking zone.  
Touch and hold yor finger on the ON/OFF key for one  
second. When twer light turns on, remove your  
finger.  
1. Make sure the cooktop surface is clean and dry.  
2. Place the pan on the desired cooking zone and center  
it.  
3. Locate the ON/OFF key for the selected cooking zone.  
Touch and hold your finger on the ON/OFF key for one  
second. When the power light turns on, remove your  
finger.  
4. Select pohing the DOWN (▼) key  
momehe UP (▲) key repeatedly.  
5. Win on the control panel, touch  
The power boost light will come  
ter about 10 minutes when power  
lly turns off.  
4. Select the desired power level by touching the UP (▲)  
or DOWN (▼) key repeatedly. The more power level  
lights illuminated, the higher the power.  
s  
NOTE:  
and experience will ultimately determine the  
r levels that work best for you. Don’t be afraid  
experiment to arrive at your own preferred cooking  
settings. You may want to take notes when you find a  
setting that works good for a particular food item. There  
is a blank table in the back of this manual to help.  
– If a power level is not selected within 10 seco
control will turn off.  
You can change the power level setting
during the cooking process.  
– When selecting a power level, yo
finger on the UP (▲) or DOW
desired power level is displur  
finger.  
There is some variation in the efficiency of pots used.  
All pots do not behave in exactly the same way since  
the different metals conduct the electromagnetic waves  
from the induction elements differently.  
Recommende
Type of Cooking  
Rapid heat up/rapid rolling boil  
Low level rolling boil  
Frying  
r of Lights  
Auto Shut-off Feature  
8
If the cooktop is on for too long, it will shut-off  
automatically in the interest of safety. If one of the  
elements is on for an unusually long period of time, and  
the control settings are not changed, the cooktop will  
shut off automatically and the residual heat indicator  
will light. The amount of time before the cooktop shuts  
down varies with the power setting and the type of  
cookware in place on the element.  
6 to 7  
7 to 8  
4 to 7  
2 to 3  
1
General cooking or searing  
Simmer  
Keep warm*  
*CAUTION: Avoid bacteria growth, keep food above 140ºF.  
The cooktop may be restarted again after shut-off  
takes place according to the Operating the Controls  
section.  
Turn off power to the cooking zone by touching the ON/  
OFF key or simply remove the pan from the cooktop. 30  
seconds after removing a pan the control for that cooking  
zone will shut off automatically. The corresponding residual  
heat indicator light will remain on until the heat from the  
hot pan has cooled. NOTE: If a pan is placed on the same  
cooking zone before 30 seconds has elapsed the cooking  
zone will remain on at the same setting.  
6
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Care and Cleaning  
Burned on food  
Cleaning the Cooktop Surface  
1. Soften using a moist cloth or paper towel over the  
soil for 20 to 30 minutes.  
WARNING  
Unless otherwise specified, make sure that all cooking  
2. Wipe clean, dry and apply Dacor Cooktop Cleaning  
Creme (see following section).  
zones are cool enough to safely touch before cleaning.  
Metal marks – Utensils/pans will occasionally leave  
marks. If the cleaning creme does not remove marks  
use a mild cleanser (i.e.: Bon Ami) to remove.  
Always clean the cooktop cautiously. If using a damp  
sponge or cloth, wait until the cooktop has cooled to prevent  
steam burns.  
Rinse and dry surface and apply Dacor Cooktop  
Cleaning Creme. NOTE: Magnetic stainless steel  
and porcelain coated steel/iron pans are less likely to  
leave marks than other types of cookware. Uncoated  
cast iron pans are more likely to cause marking on the  
glass. Always avoid sliding cookware across the glass.  
To avoid dangerous fumes and damage to the cooktop, use  
only the cleaners specified. Use them only as instructed. Do  
not use abrasive cleaners or scrubbers. They may cause  
permanent damage.  
When removing heavy spills, use only the included razor  
blade scraper or a plastic spatula. Do not remove heavy  
spills with sharp objects like a knife or metal spatula. Using  
objects other than those specified may scratch the surfaces.  
Water spots  
1. Apply ite vinegar, rinse and dry.  
2. ApCleaning Creme.  
Sc
Cleaners To Avoid  
These types of cleaners can discolor, scratch, stain, mark  
or etch the glass or painted trim:  
removed. Avoid scratches by  
and removing gritty food spillages  
e cooktop clean and apply Dacor  
aning Creme often. Surface scratches will  
the cooking capability.  
Glass cleaners containing chlorine bleach or ammonia  
Caustic cleaners, such as oven cleaners  
Abrasive cleaners (i.e. metal scouring pads, Scotch  
Brite, sponges, S.O.S. pads)  
o use Dacor Cooktop Cleaning  
me  
Powder or liquid cleaners containing chlorine
abrasives/cleaners  
Flammable cleaners  
Regular use of Dacor Cooktop Cleaning Crème on the  
glass surface will protect the surface and make it easier  
to remove food soil and water spots.  
Special Cleaning Methods  
The following applies to the glass
To clean the cooktop, be sure it is cool, then apply  
about 1/4 teaspoon of Dacor Cooktop Cleaning  
Creme*, to the ceramic glass surface with a lightly  
dampened clean cloth. Use a second clean cloth  
to remove any remaining cleaner residue. Wipe the  
cooktop surface with a dry cloth to completely eliminate  
any remaining moisture.  
Sugar, syrup, tomato spE  
TYPES OF SPILLS IMHE  
COOKTOP SURFACE IASTIC  
SPATULA OR THE INCLUBLADE  
SCRAPER ONLY. THIS TYPEAN-UP IS THE  
ONLY ONE THAT IS DONE WHN THE COOKTOP  
SURFACE IS HOT! After scraping, allow the cooking  
surface to cool, then use a dry towel or sponge to wipe  
up residue.  
* See the Parts and Accessories section for reorder  
information.  
1. Remove the utensil/  
pan from the surface  
and turn the control  
off. Angle the scraper  
slightly and push the  
spill or residue off the  
heated surface as  
shown. Do not scratch  
or gouge.  
2. Let the surface cool and remove any residue, then  
apply the cleaning creme.  
7
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Before You Call for Service  
Problem Solution Guide  
Before you call for service, please review the potential problems, possible causes and remedies shown in the table.  
Problem  
Possible Cause  
Remedy  
Nothing works.  
Cooktop is not connected to electrical  
power.  
Have cooktop connected to a  
proper electrical power supply by  
a licensed electrician.  
Power supply is off.  
Check to make sure the power is  
turned on at the circuit breaker  
or fuse box. Check for tripped  
circuit breaker or blown fuse.  
Power failure.  
Call power company.  
High temperature detected inside  
cooktop.  
Be sure the appliance vent holes  
are not blocked.  
Cooktop turns on and/or changes settings  
unexpectedly.  
Fluids, food or cleaning solutions
other objects covering control p
ills/cleaning solutions on  
ol panel can cause  
d control operation.  
ea with clean cloth, reset  
trol(s) to desired setting. Do  
ot place any objects near the  
controls.  
Power surge f
A power surge from the power  
source can cause the cooktop  
to shut down. Reset controls to  
resume operation.  
No g utensil, can Do not put empty cookware on  
down (safety  
cooktop. Do not allow pans to  
boil dry.  
Cooking zone (induction element) cycle
on and off more often than usual.  
tered on cooking zone. Re-center cooking utensil.  
e cooking utensil is not flat Use flat bottomed utensil.  
ex or concave.  
tensil/pan is too small in diameter Use a smaller cooking zone or  
the cooking zone being used.  
larger utensil.  
Material of utensil is poor heat  
conductor.  
Try a different cooking utensil.  
Utensil/cooktop vibrates or buzzes.  
No pan detected light comes on.  
Improper utensil used.  
Make sure utensil meets  
requirements on page 5.  
Cooktop or cookware wet or greasy.  
Make sure cooktop/cookware is  
clean and dry before use.  
No pot or pan placed on cooking zone.  
Cookware not magnetic.  
Use proper cookware. See  
page 5.  
Cookware curved or warped on  
bottom.  
Cookware not centered on cooking  
zone.  
Center cookware on cooking  
zone as shown on page 5.  
Cookware too small for cooking zone.  
Move pot or pan to smaller  
cooking zone.  
8
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Before You Call for Service  
Problem  
Possible Cause  
Remedy  
Food does not heat.  
No power.  
See nothing works, above.  
Non-magnetic utensil used.  
Induction cooktops will not work  
unless utensil is magnetic. Try  
another type of utensil.  
No pot or pan placed on cooking zone.  
Cookware not magnetic.  
Use proper cookware. See page  
5.  
Cookware curved or warped on  
bottom.  
Cookware not centered on cooking  
zone.  
Center cookware on cooking  
zone as shown on page 5.  
Cookware too small for cooking zone.  
Move pot or pan to smaller  
cooking zone.  
Supply voltage too low.  
Have a licensed electrician check  
supply voltage.  
Error code appears on display  
An element may have overh
ror code E2 indicates that an  
ent has over-heated. Turn  
the control and allow the  
lement to cool. Make sure that  
all cooling vents on the chassis  
are not blocked and make sure  
there is nothing covering the  
top of the cooktop, other than  
proper utensils. Element should  
reset after cooling and begin to  
work again. If element is still not  
functional, call for service.  
tems lying on or near Clean up any spills and remove  
ay cause an error code  
yed and the cooktop may  
any items near the controls.  
top needs to be reset.  
Turn off power to the cooktop,  
wait 10 seconds then turn power  
back on to see it the error code  
clears. If the error code returns,  
call for service.  
Parts and Accessories  
Description  
Part Number  
A300  
Dacor Cooktop Cleaning Creme  
Razor blade scraper (Ceran scraper)  
82499  
9
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Warranty and Service  
Getting Help  
Before you request service:  
1. Review the Before You Call For Service section of this manual (page 8).  
2. Use the helpful tips found in our Problem Solution Guide.  
3. Become familiar with the warranty terms and conditions of your product.  
4. If none of these tips or suggestions resolves your problem, call our Customer Service center at the number  
below.  
Dacor’s Customer Service center is available 6:00 a.m. – 5:00 p.m. Pacific Time  
For warranty repairs or questions and for Dacor Distinctive Service (DDS) in the US and Canada  
Phone: (800) 793-0093, extension 2822  
For non-warranty repairs or questions in the US and Canada  
Phone: (800) 793-0093, extension 2813  
Contact us through our web site at:  
Warranty  
OF COVERAGE  
What Is Covered  
l be provided by a Dacor designated service  
y during regular business hours. Please note  
e providers are independent entities and are not  
ents of Dacor.  
CERTIFICATE OF WARRANTIES  
DACOR ELECTRIC COOKTOPS  
WIThIN ThE FIFTY STATES OF ThE U.S.A
DISTRICT OF COLUMBIA AND CANAD
Dealer display and model home display products with a  
production date greater than 5 years, products sold “As  
Is,” and products installed for non-residential use, which  
include but are not limited to religious organizations, fire  
stations, bed and breakfast and spas carry a one year parts  
warranty only. All delivery, installation, labor costs and other  
service fees are the responsibility of the purchaser.  
FULL ONE-YEAR WARRANTY  
The warranty applies only to the D
the first use purchaser, starting al  
retail purchase or closing dat,  
whichever period is longer. Warrproducts  
purchased brand new from a Dacod Dealer or  
other seller authorized by Dacor.  
Warranty will be null and void on product that has altered,  
defaced, or missing serial numbers and tags.  
If your Dacor product fails to function within one year of  
the original date of purchase, due to a defect in material or  
workmanship, Dacor will remedy it without charge to you.  
The owner must provide proof of purchase or closing  
statement for new construction upon request. All Dacor  
products must be accessible for service.  
All cosmetic damage (such as scratches on stainless steel,  
paint/porcelain blemishes, etc.) to the product or included  
accessories must be reported to Dacor within 60 days of  
the original purchase date to qualify for warranty coverage.  
*Warranty is null and void if non-ETL or non-CUL approved  
product is transported from the U.S.A.  
Consumable parts such as filters and light bulbs are not  
covered and are the responsibility of the purchaser.  
10  
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Warranty and Service  
OUTSIDE ThE FIFTY STATES OF ThE U.S.A., ThE  
DISTRICT OF COLUMBIA AND CANADA:  
Out of Warranty  
Should you experience a service issue beyond the  
standard warranty period, please contact us. Dacor reviews  
each issue and customer concern to provide the best  
possible solution based on the circumstances.  
LIMITED FIRST YEAR WARRANTY  
If your Dacor product fails to function within one year of  
the original date of purchase due to a defect in material or  
workmanship, Dacor will furnish a new part, F.O.B. factory  
to replace the defective part.  
THE REMEDIES PROVIDED IN THE ABOVE EXPRESS  
WARRANTIES ARE THE SOLE AND EXCLUSIVE  
REMEDIES. THEREFORE, NO OTHER EXPRESS  
WARRANTIES ARE MADE, AND OUTSIDE THE FIFTY  
STATES OF THE UNITED STATES, THE DISTRICT OF  
COLUMBIA AND CANADA, ALL IMPLIED WARRANTIES,  
INCLUDING BUT NOT LIMITED TO, ANY IMPLIED  
WARRANTY OF MERCHANTABILITY OR FITNESS FOR  
A PARTICULAR UOR PURPOSE, ARE LIMITED  
IN DURATION TYEAR FROM THE DATE  
OF ORIGINAE. IN NO EVENT SHALL  
DACOR BCIDENTAL EXPENSE OR  
CONSES. IN THE EVENT DACOR  
PREIT, DACOR SHALL BE  
ENRSEMENT OF ALL COSTS AND  
ING ATTORNEY’S FEES, FROM  
TOMER. NO WARRANTIES, EXPRESS  
RE MADE TO ANY BUYER FOR RESALE.  
All delivery, installation, labor costs and other service fees  
are the responsibility of the purchaser.  
What Is Not Covered  
Slight color variations may be noticed because of  
differences in painted parts, kitchen lighting, product  
placement and other factors; this warranty does not  
apply to color variation.  
Service calls to educate the customer on proper use  
and care of the product.  
Service fees for travel to islands and remote areas,  
which include but are not limited to, ferries, toll roads or  
other travel expenses.  
Consequential or incidental damage, including but not  
limited to food or medicine loss, time away from work  
or restaurant meals.  
Failure of the product when used for commercial,  
business, rental or any application other than f
residential consumer use.  
do not allow limitations on how long an  
rranty lasts, or do not allow the exclusion or  
n of inconsequential damages, therefore the  
e limitations or exclusions may not apply to you. This  
arranty gives you specific legal rights and you may also  
have other rights that vary from state to state.  
Failure of the product caused by improp
installation.  
Replacement of house fuses, fuse
circuit breakers.  
Damage to the product caulood,  
power interruption, poweof God.  
Liability or responsibilitounding  
property including cabinetgs and other  
structures or objects around uct.  
Breakage, discoloration or damae to glass, metal  
surfaces, plastic components, trim, paint or other  
cosmetic finish caused by improper usage, care, abuse  
or neglect.  
11  
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Notes  
12  
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NO POSTAGE  
NECESSARY  
IF MAILED  
IN THE  
UNITED STATES  
BUSINESS REPLY MAIL  
FIRST-CLASS MAIL PERMIT NO 1600 CITY OF INDUSTRY CA  
POSTAGE WILL BE PAID BY ADDRESSEE  
DACOR  
ATTN WARRANTY PROCESSING DEPT  
PO BOX 90070  
CITY OF INDUSTRY CA 91715-9907  
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WARRANTY INFORMATION  
IMPORTANT:  
Your warranty will not be activated until you activate it online or return this form to Dacor. If you have purchased more  
than one Dacor product, please return all forms in one envelope or activate the warranty for each product online.  
Please rest assured that under no conditions will Dacor sell your name or any of the information on this form for mailing list purposes. We  
are very grateful that you have chosen Dacor products for your home and do not consider the sale of such information to be a proper way  
of expressing our gratitude!  
Owner’s Name:  
Last (Please Print or Type)  
First  
Middle  
Street:  
City:  
State:  
Telephone:  
Zip:  
Zip:  
Purchase Date:  
Dealer:  
City:  
Email:  
State:  
Your willingness to take a few seconds to fill in the section below will be sincerely
1. How were you first exposed to Dacor products? (Please check one only.
A. T.V. Cooking Show  
B. Magazine  
C. Appliance Dealer Showroom  
D. Kitchen Dealer Showroom  
E. Home Show  
F
wner  
2. Where did you buy your Dacor appliances?  
A. Appliance Dealer  
B. Kitchen Dealer  
C. Builder Supplier  
uilder  
Other  
3. For what purpose was the produ
A. Replacemen
B. Part of a
C. New Home  
D. Other  
4. What is your household i
A. Under $75
B. $75,000 – $10
C. $100,000 – $15000  
D. $150,000 – $200,000  
E. $200,000 – $250,000  
F. Over $250,000  
5. What other brands of appliances do you have in your kitchen?  
A. Cooktop  
B. Oven  
C. Dishwasher  
D. Refrigerator  
6. Would you buy or recommend another Dacor product?  
Yes  
No  
Comments:  
Thank you very much for your assistance. The information you have  
provided will be extremely valuable in helping us plan for the future  
and giving you the support you deserve.  
Web site:  
Corporate phone:  
(800) 793-0093  
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