Compaq Personal Computer 228399 373 User Manual

228399-373

My Presario - Getting Started

www.compaq.com

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Notice

COMPAQ and the Compaq logo Registered in U.S. Patent and Trademark Office.

Microsoft and Windows are trademarks of Microsoft Corporation.

All other product names mentioned herein may be trademarks or registered trademarks of their respective

companies.

Compaq shall not be liable for technical or editorial errors or omissions contained herein. The

information in this document is subject to change without notice.

The information in this publication is subject to change without notice and is provided "AS IS" WITH-

OUT WARRANTY OF ANY KIND. THE ENTIRE RISK ARISING OUT OF THE USE OF THIS

INFORMATION REMAINS WITH RECIPIENT. IN NO EVENT SHALL COMPAQ BE LIABLE FOR

ANY DIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE OR OTHER DAMAGES

WHATSOEVER (INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS

PROFITS, BUSINESS INTERRUPTION OR LOSS OF BUSINESS INFORMATION), EVEN IF

COMPAQ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING

SHALL APPLY REGARDLESS OF THE NEGLIGENCE OR OTHER FAULT OF EITHER PARTY

AND REGARDLESS OF WHETHER SUCH LIABILITY SOUNDS IN CONTRACT, NEGLIGENCE,

TORT, OR ANY OTHER THEORY OF LEGAL LIABILITY, AND NOTWITHSTANDING ANY

FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.

The limited warranties for Compaq products are exclusively set forth in the documentation accompanying

such products. Nothing herein should be construed as constituting a further or additional warranty.

Compaq Presario

Third Edition (February 2001)

Part Number 228399-373

AGENCY SERIES CM 0800

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NTEN TS

Chapter 1 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Who Should Read This Guide? . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Using My Presario—Getting Started . . . . . . . . . . . . . . . . 1-2

Symbols and Graphics Used . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Computer Illustrations and Features . . . . . . . . . . . . . . . 1-3

Where Can I Find Information? . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

Safety and Comfort . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

How Do I Find Information on the CD-ROM? . . . . . . . . . . . . 1-6

Using My Presario—Learning More CD . . . . . . . . . . . . . . 1-6

Chapter 2 Setting Up Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . .2-1

Your Computer at a Glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

What’s in Front? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

What’s in Back? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Plug In and Go! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Setting Up Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Registering with Microsoft . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

MY PRESARIO—GETTING STARTED

CONTENTS i

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Printer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Setting Up Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Chapter 3 Using Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 -1

Keyboard Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Getting to Know the Standard

Keyboard Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Keyboard Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

Using CD/DVD Control Buttons . . . . . . . . . . . . . . . . . . . . . 3-3

Using Internet Zone Buttons . . . . . . . . . . . . . . . . . . . . . . . 3-4

Using Quick Launch Web Buttons . . . . . . . . . . . . . . . . . . 3-5

Assigning the My Program Button . . . . . . . . . . . . . . . . . .3 -6

Adjusting the Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 -6

Putting Your Computer to Sleep . . . . . . . . . . . . . . . . . . . . 3-7

Waking Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7

Understanding the System Status Lights . . . . . . . . . . . . 3-8

Scroll Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 -9

Making Screen Selections . . . . . . . . . . . . . . . . . . . . . . . . . .3 -9

Accessing Software and Files . . . . . . . . . . . . . . . . . . . . . . .3 -9

Scrolling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 -9

Autoscrolling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10

Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-11

Turning on the Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . .3-11

Diskette, Hard Drive, CD-ROM, CD-RW, DVD-ROM,

and Zip Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12

The Diskette Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12

Using the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13

CD-ROM, CD-RW, or DVD-ROM Drive . . . . . . . . . . . . . . . 3-13

Removing a Disc from a Drive . . . . . . . . . . . . . . . . . . . . . 3-14

ii CONTENTS

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Playing an Audio CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14

Playing a DVD-ROM Movie . . . . . . . . . . . . . . . . . . . . . . . . 3-15

Creating Your Own CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16

Inserting a Disk Into the Zip Drive

(available on select models) . . . . . . . . . . . . . . . . . . . . . . . 3-17

Removing a Disk from the Zip Drive . . . . . . . . . . . . . . . 3-17

Internet Video Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18

Using Logitech QuickCam Internet Video Camera. . . 3-18

Chapter 4 Welcome to the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1

Basic Concepts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

What Is the Internet? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

What Is a Hyperlink? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

Connecting with AOL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

Web Searches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4

Searching the Web Using AOL . . . . . . . . . . . . . . . . . . . . . .4-4

E-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5

Setting Up Outlook Express E-mail . . . . . . . . . . . . . . . . . 4-5

Typing an E-mail Message . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5

Understanding E-mail Addresses . . . . . . . . . . . . . . . . . . .4-6

Sending an E-mail Using Outlook Express . . . . . . . . . . . 4-7

Content Advisor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-8

Reading Your Outlook Express

E-mail Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-8

Restricting Internet Content . . . . . . . . . . . . . . . . . . . . . . .4-9

My Presario Web Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-10

Checking Your Registration . . . . . . . . . . . . . . . . . . . . . . .4-10

MY PRESARIO—GETTING STARTED

CONTENTS iii

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Chapter 5 Common Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 -1

Print Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Using the Menu to Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Digital Audio Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

Playing Digital Audio Files . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

Games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4

Playing Preinstalled Games on Your Computer . . . . . . 5-4

Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5

Installing Software from a CD, DVD, or Diskette . . . . . 5-5

Installing Software Downloaded from the Internet . .5 -6

Chapter 6 Need Some Help? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

Helpful Hints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2

Entering BIOS (CMOS) Setup . . . . . . . . . . . . . . . . . . . . . . . .6 -2

QuickRestore CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 -3

Using the QuickRestore CD . . . . . . . . . . . . . . . . . . . . . . . . .6 -3

Compaq Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-4

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 -5

Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 -5

CD-ROM, CD-RW, or DVD-ROM . . . . . . . . . . . . . . . . . . . . 6-6

Diskette Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 -7

Display (Monitor) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9

Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-10

Internet Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-11

Keyboard and Scroll Mouse . . . . . . . . . . . . . . . . . . . . . . . . 6-12

Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13

Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-14

Index

iv CONTENTS

MY PRESARIO—GETTING STARTED

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Introduction

Congratulations! As the owner of a new Compaq Internet PC,

you have joined the world-wide community of Presario

computer users. Once your computer is set-up and connected to

the Internet, you can explore vast regions of information,

entertainment, and online services.

Where Can I Find

Information?, 1-4

Safety, 1-5

How Do I Find

Information on the

CD-ROM?, 1-6

This guide is designed to help you:

➜ Get acquainted with computer features you’ll want to try

during the first few days or weeks.

➜ Keep your computer running smoothly with the tools on your

computer.

➜ Solve problems if they occur.

MY PRESARIO—GETTING STARTED

INTRODUCTION 1-1

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Who Should Read This Guide?

Using My Presario—Getting Started

This easy-to-scan guide helps you find the information you

want as quickly as possible. The page layout allows you to see,

at a glance, how the information is organised.

Who Should

Read This

Guide?

This guide is designed for

both beginners and

experienced computer

users.You can read from

cover to cover to learn basic

information about your

computer or scan the guide

for information on a

specific topic.

This chapter shows you

how to use this guide and

directs you to other sources

of information.

The first column lists major topics. It explains what the topic is

and why it is important to you. This column also lists important

warnings and useful tips, and it directs you to additional

reference materials.

The second column explains how to perform a procedure. It

contains step-by-step instructions.

The third column uses graphics to help you visualise the task

and to validate what you are doing, as you do it. Detailed

graphics may span both columns.

1-2 INTRODUCTION

MY PRESARIO—GETTING STARTED

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Symbols and Graphics Used

Symbols and

The following words and symbols have special meaning in this

guide and the CD documentation:

Graphics Used

Failure to follow directions

Warnings and cautions are

displayed to protect you

from injury, your equipment

from damage, and your files

from data loss.

may result in bodily harm or

loss of life.

Warning

Understanding the background

or concept may help you solve

a problem.

Did you know ...

Tip

Helpful hints make using your

computer easier and faster.

Another document or another

page in this document has

related information.

See also ...

ꢀ

Caution: Failure to follow directions may result in damage to

equipment or loss of data.

Computer Illustrations and Features

The computer illustrations shown and the features described in

this guide may differ slightly from your Compaq Presario

Internet PC.

MY PRESARIO—GETTING STARTED

INTRODUCTION 1-3

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Where Can Find Information?

Warranty Certificate

Where Can

I Find

The warranty details Compaq’s commitment to repair or replace

parts during the warranty period, and it lists important Compaq

telephone numbers. In the event of a mechanical problem,

contact Compaq, not the retailer that sold you the computer.

Information?

Information is available in

several forms: printed

documents, electronic

documents on the CD that

came with your computer,

and the Compaq Web site.

Use this guide as your first

point of reference, and then

refer to the following

Keep the warranty in a safe place for future reference.

Replacing Parts

The Easy Access design of your Internet PC allows you to

access internal components: in most cases, without using any

tools.

My Presario—Learning More CD describes procedures for

upgrading and replacing computer components. If you

experience a problem and you are unable to resolve the issue

after referring to this guide and the My Presario—Learning

More CD, contact Technical Support. If a replacement part is

needed, the technician will send the replacement part, along

with illustrated instructions for removing the factory-installed

part and replacing it.

documents:

➜ Quick Set-Up poster

➜ Warranty Certificate

➜ My Presario—Learning

More CD

➜ Getting Started:

Microsoft Windows

manual

Upgrading Your Computer

Expand your Presario performance with upgrades like memory

and additional peripherals, such as digital cameras and printers.

To learn more, visit the online store at:

Did you know ...

www.compaq.com

The Compaq Web site is

available worldwide. As you

explore the Internet, go to

the following address for

information about products,

services, and “cool” activities:

www.compaq.com

1-4 INTRODUCTION

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Safety

Safety and Comfort

My Presario—Learning More CD contains Safety and Comfort

Safety

Your computer is an

electrical device. Treat it

with care to avoid personal

injury and damage to the

equipment.

information on how to:

➜ Set up your work area for maximum comfort.

➜ Practice good posture, hand position, work habits, and

health habits while using your computer.

➜ Use a grounding plug to prevent electrical shorts, shocks, or

Warning

fires.

To reduce the risk of electric

shock and damage to the

equipment, read the Safety and

Comfort guide on the My

Presario—Learning More CD

before performing any

➜ Use a surge protector to regulate the flow of electricity to the

computer, modem, and all peripherals, such as a printer,

speakers, and monitor.

➜ Become static-free before removing the side panel.

procedures involving the

internal components of your

computer.

Did you know ...

During an electrical storm,

disconnect your computer (and

all peripherals) from the

power source. After shutting

down your computer, turn off

the power button on the surge

protector(s).

MY PRESARIO—GETTING STARTED

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How Do I Find Information on the CD-ROM?

Using My Presario—Learning More CD

1. Choose the topic or manual you

want to learn more about by

clicking 2 times.

How Do I Find

Information on

the CD-ROM?

The My Presario—Learning

More CD has information

on the following topics:

2. The screen displays the file

hierarchy in the navigation

panel on the left 1and the

contents on the right 2.

➜ Advanced features of

your computer

^{Note: Click the Plus}+ ^sign3

next to a topic in the left panel to

display subtopics.

➜ Solving computer

problems

3. Click the topic you want to

view. The screen displays

the topic you selected.

➜ Safety and comfort

➜ Compaq service and

support

Note: If necessary, use the scroll

bar 4to view all of the page.

➜ Government regulatory

information

4. To view additional topics,

click topics from the

navigation panel 1.

Did you know ...

Electronic documents often

have hyperlinks to help you

find information quickly. When

you pass the cursor over a

hyperlink, a small hand S is

displayed. When you click a

hyperlink, it jumps to the

referenced page. Hyperlinks

are represented by navigation

buttons, coloured text, and

images.

Note: You can click the Show/

Hide Navigation Pane 5button

to close the navigation panel and

enlarge the contents panel.

5. When you finish, click the

word exit (a hyperlink) in

the lower right corner of the

screen or click the Close ꢀꢁ

button in the upper right

corner of the screen (on the

title bar).

Note: You can print individual pages from

the CD or the entire set of documents. You

can also print pages from a Web site.

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Setting Up

Yo u r

Computer

Your Internet PC is designed for complete ease of use—from

setting up to upgrading new components. It was also designed to

allow the option of using it as a Desktop PC or Slim Tower PC,

whichever suits your needs.This chapter introduces you to the

internal and external features of your computer. It also walks you

through the process of registering your computer and setting up

an Internet Service Provider (ISP) account. The remaining

chapters of this guide show you how easy it is to use your

Compaq Presario.

In This Chapter

Your Computer at a

Glance, 2-2

Plug In and Go!, 2-3

Registration, 2-4

Printer Setup, 2-5

Note: Illustrations and features shown may differ slightly from your

Computer. All descriptions in this reference refers to the tower position.

MY PRESARIO—GETTING STARTED

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Your Computer at Glance

What’s in Front?

Your Computer

at a Glance

Before you begin, you’ll

want to become familiar

with the components of

your Compaq Presario.

1 Power On button

2 CD-ROM, CD-RW,

or DVD-ROM drive

3 Disk drive

4 Two universal serial bus (USB)

ports for connecting peripheral

devices, such as gamepads,

joysticks, and video cameras

Tip

Some components, such as the

keyboard and mouse, have

color-coded connectors that

match the ports on the back of

your computer.

What’s in Back?

1 Modem port for connecting to a

phone line

2 Microphone port

3 Audio In / Audio Out

4 Monitor port

5 Serial port for connecting a serial

device such as a printer

6 PS2 ports for connecting a

keyboard or mouse

7 A/C Power port

8 USB ports for connecting an

Internet keyboard, mouse, or

other USB device

9 Parallel port for connecting a

peripheral device such as a printer

Note: Connectors or ports may vary depending on different model releases.

2-2 SETTING UP YOUR COMPUTER

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Plug In and Go!

Setting Up Your Computer

Plug In and Go!

If a cable is disconnected or

you move your computer to

another location, this topic

helps you to quickly set up

again.

Note: Do not set up the printer until

your computer has been set up.

1. Connect the monitor

according to the colour

coding, icons, and the

instructions from the monitor

manufacturer.

Tip

2. Connect the speaker cable

and microphone cable (if

applicable).

It’s a good idea to purchase a

surge protector to protect your

computer from electrical

3. Connect the power cable.

spikes and power surges.

4. Connect the mouse to the

PS2 port.

See also ...

5. Connect the keyboard to the

USB port at the back of the unit.

The Quick Set-Up poster that

came with your computer is a

visual guide to setting up your

computer.

6. Connect the telephone cable

between the Modem Line In

port and the wall outlet.

7. Plug the monitor and computer power cables into the wall

outlet or surge protector.

8. Turn on the monitor and press the Power On button to turn

on your computer.

Note: If you are setting up your computer for the first time, follow the

on-screen instructions to register both your operating system and your

computer. The next two topics discuss the registration process.

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Registration

Registering with Microsoft

Registration

The first time you turn on

your computer, you are

guided through the

registration process before

accessing the Windows

desktop. It is very

To register the Windows operating system with Microsoft,

follow the on-screen instructions. After entering the appropriate

information on each screen, click the Next button to move to the

next screen.

important that you register

➜ Windows with

Microsoft

➜ Your computer with

Compaq

Note: Registration is by card.

Registering with Microsoft

enables you to receive

software updates and

important notices about

new Microsoft products.

Did you know ...

Any time you install new

software or hardware, be sure

to register it with the

manufacturer.

2-4 SETTING UP YOUR COMPUTER

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Printer Setup

Setting Up Your Printer

Printer Setup

After setting up and

registering your computer,

you are ready to set up your

printer.

1. Complete Plug In and Go! and Registration first (described

on previous pages).

2. Set up the printer according to the printer manufacturer’s

instructions.

A printer allows you to

print any document from

your My Presario—

Learning More CD, your

e-mail, and Web sites.

3. Connect the printer to the back of your computer according to

the icons.

4. Turn on your computer (if it’s not already on).

5. Turn on the printer.

6. Follow the on-screen instructions.

Did you know ...

Most new computers have a

Universal Serial Bus (USB)

port for a new printer that

uses the latest technology.

Older printers, which plug

into a parallel port, cannot be

connected to a USB port. Your

printermayuseaUSBplug1

(rather than a parallel

plug 2) for installation.

Note: Location and style of connectors may vary by model.

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2-6 SETTING UP YOUR COMPUTER

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Using Your

Computer

In this chapter, you learn about the following exciting,

easy-to-use features of your computer:

In This Chapter

➜ Keyboard—Become

familiar with the keyboard

and all its capabilities,

including one-button access

to the Internet!

Keyboard Basics, 3-2

Keyboard Buttons, 3-3

Scroll Mouse, 3-9

Speakers, 3-11

➜ Scroll Mouse—See how

easy it is to use the scroll

mouse and learn shortcuts to

save time.

Diskette, Hard Drive,

CD-ROM, CD-RW,

DVD-ROM, and Zip Drives,

3-12

➜ Speakers—Enjoy the

experience of high-quality

sound with your computer.

Internet Video Camera,

3-18

➜ Hard Drive, CD-ROM, and

DVD-ROM Drives—Use the

various drives to listen to your

favourite CDs or to watch movies.

➜ Internet Video Camera—

Understand the many capabilities

of an Internet video camera.

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Keyboard Basics

Getting to Know the Standard

Keyboard

Basics

The standard keys perform

the following functions:

Keyboard Keys

Some keys have special functions when used alone or combined

with other keys. These functions vary depending on the program

you are using.

➜ Main keys are the

typewriter-style keys.

➜ Function keys are the

F1 through F12 keys.

Two of these keys are

active even without a

program running. F1

allows you to get help

on Windows-related

topics. F3 allows you to

search for files or

folders.

➜ Arrow keys can be

used for games and to

navigate in a document

or Web site. These keys

allow you to move left,

right, up, and down,

using the keyboard

Main keys

Arrow keys

Function keys

Numeric keys

Note: Style of keyboard may vary.

instead of the mouse.

➜ Numeric keys work

like a calculator keypad.

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Keyboard Buttons

The keyboard buttons are shown in the following illustration.

They are discussed in detail on the following pages.

Keyboard

Buttons

The keyboard buttons make

it easier and faster to get on

the Internet, use your

favourite software, or listen

to your favourite CD. You

might even want to watch a

movie or send an e-mail.

CD/DVD Control Buttons

Internet Zone Buttons

Volume/Mute Buttons

Sleep Button

Quick Launch Help Button

LED Status Lights

Quick Launch My Program

Button

Using CD/DVD Control Buttons

The CD/DVD control

buttons provide a quick and

easy way to play a CD or a

DVD movie at the touch of

a button.

Many CDs begin playing

automatically when

inserted into the drive.

Refer to Playing an Audio

CD in this chapter to play a

CD.

Play/Pause starts or stops

a CD or DVD temporarily.

Stop ends the CD or DVD play,

rewind, and fast forward

functions.

Rewind/Previous Track

Eject/Load ejects or loads the

skips to the previous track.

CD or DVD.

See also ...

Fast Forward/Next Track

skips to the next track.

Refer to Adjusting the Volume 3

in this chapter to adjust the

volume when playing a CD or

a DVD.

Note: Buttons may vary by model.

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Using Internet Zone Buttons

With the press of a

keyboard button, you

can get on the Internet

fast, read your e-mail, or

check out the latest in

entertainment.

Depending on which

Internet Service Provider

(ISP) you have, the default

options provided by the

Internet Zone buttons may

vary.

Note: Button functions may vary by model and by region.

No.

Description

Search accesses a Web site that helps you locate news and

information on the Internet. Search for topics including news and

information, shopping, images, music, and video.

Did you know ...

Until you set up your Internet

Service Provider (ISP), each

Internet button takes you to a

window that guides you

through the ISP set-up

process.

Activity launches your favourite Internet Zone activity. The default

brings you to your Community centre, a vibrant online community

experience with chat sessions, discussion boards, clubs, home

pages, photo albums, and more.

E-mail provides one-touch access for sending and reading your

e-mail.

Instant Internet provides your daily start point to the Internet. It

connects you to a Web page filled with local weather, news, sports

and financial information.

See also ...

Refer to the “Setting Up Your

Computer” chapter in this

guide for detailed information

on setting up your ISP.

My Presario is your instant connection to Compaq for getting the

most out of your computer and the Internet. Learn about the top

Internet Zones or adventure into your favourite Activity centres to

get creative using the Web.

Retail Central provides an instant connection to your computer

store and a variety of leading consumer companies.

Entertainment is your online scoop on the world of entertainment

featuring music downloads, streaming video, Web casts,

entertainment news, and reviews.

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Using Quick Launch Web Buttons

You can access your

favourite program,

Web site, or document by

pressing the Quick Launch

Web buttons. These are the

Help G and My

Program D buttons.

See also ...

No.

Description

Refer to “Preventive

Maintenance” on the My

Presario—Learning More CD

for additional information on

service and support.

Help takes you to service and support information on the Windows

desktop.

My Program can be programed to launch your favourite software,

Web site, or document.

Note: Buttons and their function may vary by model and region.

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Assigning the My Program Button

1. Press the My Program D button 1.

After you assign the

My Program D button

settings, pressing the button

automatically opens your

selected software, Web site,

or document.

A window opens.

2. Select a program or Web site.

3. Click Next.

4. Select Program or Document.

5. Select the program or document

you want to assign to the

See also ...

Instructions for reassigning

this button are found on the

My Presario—Learning More

CD.

My Program D button.

6. Click OK to verify your selection.

7. Click OK.

Adjusting the Volume

The Volume Control

When listening to or viewing a CD

or DVD, use the following buttons

on your keyboard to adjust the

volume as needed:

buttons allow you to

control the volume of your

computer. Or, if you want

silence, press the Mute ꢀ

button. It’s that simple!

➜ Press the minus ꢁ button 1

to decrease the volume.

Tip

➜ Press the plus ꢂ button 2

to increase the volume.

You can also adjust the volume

by clicking the Speaker ꢀꢁ

icon located in the system tray

at the bottom-right corner of

the Windows taskbar.

➜ Press the mute ꢀ button 3to

turn off the sound.

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Putting Your Computer to Sleep

Press the Sleep E button 1on the keyboard and your computer

goes to sleep. Or, your computer will go to sleep automatically if

no activity occurs within 20 minutes.

If you’re going to be away

from your computer but

want to leave the power on,

you can let your computer

go to sleep. This process

allows you to run

programmes while your

computer goes into a low-

power state, which saves

energy. However, some

software—such as DVD

software actively playing a

DVD— may prevent the

system from going to sleep.

Waking Your Computer

Press the Sleep E button 1

on the keyboard and your

computer wakes up.

Tip

You can wake your computer

by moving the mouse, by

clicking a mouse button, or

by pressing any of the

keyboard buttons.

Did you know ...

You can change the amount of

time that passes before your

computer goes to sleep. See

the My Presario—Learning

More CD for instructions.

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Understanding the System Status Lights

The system status lights are shown in the following illustration,

The system lights on the

keyboard provide a quick

status of your computer and

keyboard settings.

and the function of each light is explained.

Tip

No.

Description

Post Office Protocol (POP) is

a commonly used messaging

protocol. The most widely

used implementation of this

protocol is POP3. POP3 is a

retrieval protocol, used to

retrieve mail messages from a

POP server. E-mail messages

received by the POP server

are delivered to a server

E-mail indicates when you have e-mail waiting to be read.

Note: This light only works with POP3 Internet services such as

Compaq.NET powered by MSN. The light does not work with

proprietary Internet services such as AOL.

Sleep indicates the computer is in the sleep mode.

Num Lock indicates that you can use the numeric key pad to type

numbers.

Caps lock indicates all text typed will appear as capitalised letters.

mailbox and messages reside

there until you retrieve them.

Scroll lock indicates when the scroll-lock function is engaged,

allowing you to scroll through a document without moving the

cursor.

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Scroll Mouse

Making Screen Selections

Click by pressing and releasing the

left mouse button quickly one time.

You will hear a single clicking

sound.

Scroll Mouse

Your computer comes with

a scroll mouse. The scroll

mouse directs a cursor on

the Windows desktop. You

use the mouse to move

quickly and easily through

a document or Web site.

Instead of using the scroll

bar to display pages, move

the scroll wheel on your

mouse forward or

backward through a

document or Web site to

save time.

Accessing Software and Files

Double-click by pressing and

releasing the left mouse button

twice, quickly.

Scrolling

Click by pressing and holding

down the left mouse button

with the cursor positioned on a

scroll bar.

Tip

Click and hold down on the

scroll handle (the box in a scroll

bar area) to position text. Or

single-click the arrow buttons

to move up or down one line at

time.

Some mouse functions may not

work with all software.

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Autoscrolling

1. Open a program and press

the scroll wheel to begin

autoscrolling.

AutoScroll allows you to

move forward and

backward through a

document without having

to move the mouse or

mouse wheel continuously.

2. Move the mouse once in the

direction you want to scroll

(vertically, horizontally, or

diagonally). The farther you

move the cursor from the

starting point, the faster the

scrolling.

Did you know ...

The scroll mouse can be

customised for a left-handed

user from the Mouse

Properties dialog box. (Open

the Control Panel and

3. To stop autoscrolling, press a

mouse button.

right-click the mouse icon.)

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Speakers

Turning on the Speakers

To turn the speakers on or off,

press the Power button on the

right side of the speaker.

Speakers

(available on select models)

Speaker options depend on

which model you purchase.

However, the JBL Platinum

Series are the standard

speakers that come with

most new Compaq Presario

monitors. You can use the

speakers freestanding or

mount them to the side of

the monitor. For more

No.

Description

Power Button—conveniently allows quick power down when not

in use, or to mute the sound. Simply push and release the Power

button—the light indicates when the power is on.

information, see the

documentation that came

with the speakers.

Headphone Jack—allows you to connect most stereo

headphones for your personal listening pleasure.

To set up the speakers,

follow the directions on the

monitor Quick Set-Up

poster. If you purchased

speakers separately, follow

the included instructions.

Audio-In Port—an advanced feature that lets you quickly connect

your favourite digital MP3 player or any portable audio device and

play audio directly through the speakers.

Note: The speakers receive power from the monitor, even when the monitor

power is off. This allows your portable music player to be played without

turning on your computer.

Did you know ...

You can plug a digital MP3

portable audio player into the

Audio In port on the right side

of the speaker (on JBL

Platinum Series speakers).

Other portable music players

include:

➜ CD players

➜ Cassette players

➜ AM/FM Stereo

These devices connect with a

stereo cable (3.5 mm/3.5 mm

plug) available at most

electronic stores and

computer retailers.

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Diskette, Hard Drive, CD-ROM, CD-RW, DVD-ROM, and Zip Drives

The Diskette Drive

The diskette drive uses a diskette to store files. After

information is copied onto a diskette, it remains there until you

delete or overwrite it.

Diskette, Hard

Drive, CD-ROM,

CD-RW,

DVD-ROM, and

Zip Drives

1. Hold a diskette with the

label facing to the right if

you have chosen the upright

configuration. Hold a

Your computer may have

one or more drives

depending on the model

you purchased:

diskette upward if you have

chosen the desktop

configuration. Ensure the

diskette is pointing toward

the drive as shown in the

illustration, then gently push

the diskette into the drive.

➜ Diskette drive

➜ Hard drive

➜ CD-ROM drive

➜ CD-RW drive

➜ DVD-ROM drive

➜ Zip drive

2. To remove a diskette, press

the Eject button 2

on the diskette drive.

ꢀ

Caution: Wait until the

diskette-drive activity is

complete (the activity

Each drive has different

size capacities for storing

information.

light 1stops glowing) before

removing a diskette.

The diskette drive uses a

diskette to store files. Once

information is copied onto

a diskette, it remains there

until you delete or

Removing a diskette when

the drive is reading from or

writing to the diskette can

damage the diskette or the

information stored on it.

overwrite it.

Note: Remove the diskette from the

drive before shutting down Microsoft

Windows.

The other drives are

discussed on the following

pages.

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Using the Hard Drive

The hard drive stores system files, software, and data files inside

your computer. When you install software, download files from

the Internet, receive e-mail and attachments, or create new files,

the computer saves them on your hard drive. The available

storage space is gradually used. To regain storage space, you can

delete files or programmes loaded on your computer, or save

them on external media such as diskettes, CD-R or CD-RW

discs.

CD-ROM, CD-RW, or DVD-ROM Drive

Note: Your computer must be turned on before you can insert or remove a

The CD-ROM drive allows

you to read data from a CD

or listen to a music CD.

disc.

To insert a CD into an optical drive, follow these steps:

The CD-RW drive allows

you to read and write data

to a disc(s) for storage, and

allows you to listen to

1. Press the Load/Eject 1

button to open the drive

door.

2. Carefully lift the disc from

the CD case by holding the

disc only by the edges to

avoid touching the surface.

music or read data CDs.

The DVD-ROM drive

allows you to view your

favourite movies, listen to

music, or read information

from CDs.

3. Place the disc into

the round area of

the slot, label side

facing upward for

the desktop

If a CD doesn’t play, make

sure the drive is closed.

configuration. If

you have chosen

the upright

configuration, place the disc with the label facing outward. If

the tray contains support tabs, carefully slide the disc under

the tabs to correctly position it in the tray.

4. Press the Load/Eject 1button to close the drive door.

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Removing a Disc from a Drive

1. Press the Load/Eject 1

A CD-ROM drive reads

CDs, CD-R, and CD-RW

media. A DVD-ROM drive

reads all CD media, plus

DVD discs.

button to open the drive door.

2. Carefully remove the CD or

the DVD from the drive.

3. Press the Load/Eject 1

button on the front of the

drive to close the door.

When you have finished

listening to the CD, store

the disc in the storage

compartment on the front

of your computer or in its

protective case.

4. Store the disc in its

protective case.

Playing an Audio CD

1. Press the Load/

See also ...

Eject button to

open the drive

door. Place the disc

into the round area

To adjust the volume, refer to

Adjusting the Volume in this

chapter.

of the slot, label

side facing upward

Did you know ...

for desktop

If the CD-ROM, CD-RW, or

DVD-ROM drive can’t play a

disc, check to be sure that the

disc is inserted with the label

face-up and properly seated in

the drive. The DVD-ROM

drive takes longer to begin

playback because it has to

determine the type of media

being played.

configuration. Hold the disc with label facing outward for the

upright position. If the tray contains support tabs, carefully slide

the disc under the tabs to correctly position it in the tray.

2. Press Load/Eject button to close the drive door.

3. If, after a few seconds, the disc does not automatically start

playing, press the Play/Pause button on the keyboard.

4. Perform the following tasks using your Internet keyboard as

needed:

➜

Click the Pause button to pause play.

Click the Forward and Back buttons to skip tracks.

Click the Stop button to stop playing the CD.

Press the Eject button on the drive to remove the disc.

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Playing a DVD-ROM Movie

1. For best performance, close all running programmes before

inserting a DVD movie and insert the DVD into the

DVD-ROM drive. Playback begins automatically.

You can only play a DVD

movie from a DVD-ROM

drive. When you are

finished watching a movie,

store the DVD in its

protective case.

2. If playback does not begin automatically, click the Start

button on the Windows taskbar.

3. Point to Programmes, and then Compaq DVD Express.

4. Choose Compaq DVD Player and then click the

Tip

Play button.

ꢀ

You can control the actions of

the DVD player (pause,

rewind, etc.) from the CD/

DVD control buttons on the

keyboard.

See also ...

Refer to Adjusting the Volume

in this chapter to adjust the

volume when playing a DVD.

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Creating Your Own CDs

CDs are created using the Adaptec Easy CD Creator (available

on select models). Various uses of the CD-RW drive are shown

below:

The CD-RW drive allows

you to create your own

CDs. You can buy two

types of media: CD-R and

CD-RW.

Note: Confirm that the Easy CD Creator software has been installed before

you begin creating CDs.

CD-R media can be played

on most of the newer CD

players, CD-ROM, and

DVD-ROM drives. CD-R

media can be written to

only once. However, you

can write to CD-RW media

using multiple recording

sessions until you Close out

the disc.

Media

Audio

Uses

Create personal music CDs with your favourite music

tracks and MP3/WMA files.

Data

Create a data CD to store data, such as files or folders

from the hard disk. This feature is useful for backing up

important files or sharing data with other people.

Direct CD

Write files directly to a CD-R/CD-RW just like you copy files

to a disk drive. Drag-and-drop files from one drive to

another in Microsoft Explorer without accessing Easy CD

Creator.

CD-RW media can be used

to make backups of your

personal CDs or hard disk.

These discs are reusable

and can be erased and

rewritten to numerous

times.

CD Copier

Create entire copy of a CD or a back up of data files.

Jewel Case

Creator

Make custom jewel case inserts and CD labels to indicate

the title and contents of a CD (labels are sold separately).

Note: There is an extensive online Help built into the software. To view online

Help you must load Adobe Acrobat Reader from the My Presario—Learning

More CD.

The Adaptec Easy CD

Creator software is

intuitive. When you place

the cursor over any of the

functions, a description of

the function is displayed.

See also ...

For more information about

using the CD-ROM, CD-RW,

or DVD-ROM drives, refer to

the My Presario—Learning

More CD.

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Inserting a Disk Into the Zip Drive

(available on select models)

The Zip drive makes

organising, copying,

storing, and transporting

large files easy. The Zip

drive uses a Zip disk, which

gives you more storage

space than a diskette. A Zip

disk offers extra space for

the following types of

tasks:

Note: Your computer must be turned on

before you can insert a Zip disk.

1. Hold the Zip disk, label-

side facing up, and gently

push the disk into the Zip

drive until you hear it snap

into place.

2. Right-click the Start

button, and select Explore.

➜ Storing files from the

3. Browse in Windows Explorer

to locate the Zip drive, which

shows the Zip drive ꢃꢄ

icon.

Internet

➜ Backing up files from

the hard drive

4. Move or copy files to and from

the Zip drive as needed.

➜ Storing games

➜ Saving school or class

projects

➜ Saving family files and

Removing a Disk from the Zip Drive

budget records

1. Press the Disk Eject

➜ Creating a multimedia

library with image,

button 1to eject the disk.

sound, and video files

2. Store the Zip disk in its

protective case.

Note: If you leave a Zip disk in the

drive when you turn off your

computer, the disk will automatically

eject.

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Internet Video Camera

Using Logitech QuickCam Internet Video

Internet Video

Camera

(available on select models)

The Logitech QuickCam

Express Internet video

camera provides many

useful features:

The Logitech camera installs

within minutes. Refer to the

Logitech documentation packed

with the camera for detailed

operating instructions.

➜ Captures images at the

touch of a button

Note: Do NOT plug the camera into

your Internet PC until instructed to do

so during the QuickCam software

installation.

➜ Sends photo and video

e-mail as easily as text

➜ Allows video chatting

for a face-to-face

The camera software comes

with free access to the Logitech

Spotlife Web site which

includes 15MB of free Web

space for:

get-together with far

away friends and family

➜ Allows you to save,

print, or send a video

image over the Internet

with easy-to-use

➜ Video broadcasting live over

the Internet

software

➜ Chatting directly with

➜ Quickly creates a

viewers using text or audio

Model may vary

personal video

Visit the Spotlife Web site at www.compaq.com/go/spotlife

➜ Has one-click “Web

camming,” which lets

you put the special

events in your life

online

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Welcome to

the We b

In just a few moments, you will

In This Chapter

be on the World Wide Web. It is

estimated that thousands of new

users will be joining you to

connect to the Internet for the

very first time!

Basic Concepts, 4-2

Internet Connection, 4-3

Web Searches, 4-4

E-mail, 4-5

In this chapter, you begin to

explore the endless possibilities

of the Internet—e-mail,

shopping, news, entertainment,

research, education, and much

more.

Content Advisor, 4-8

My Presario Web Site,

4-10

Welcome to the World Wide Web. You are about to enter a very

exciting new world!

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Basic Concepts

What Is the Internet?

Basic Concepts

Internet, Web, URL,

hyperlinks, cyberspace—

sound confusing?

The Internet is a network of

computers connected using

standard telephone lines. The

Internet is worldwide, like the

telephone system.

The Internet definitely has

its own terminology. Take a

few moments to understand

some basic concepts that

will help you start surfing

the Web.

The Internet stores and transmits

documents, pictures, music, and

movies provided by computer

users from all over the world.

When information on a particular

topic, or related topics, is gathered

in one location on the Internet,

that’s called a Web site.

To begin surfing, you need

to establish an Internet

Service Provider (ISP)

account.

See also ...

What Is a Hyperlink?

Refer to the “Setting Up Your

Computer” chapter in this

guide for information on how

to register for an ISP account.

Imagine you're reading a

newspaper. As you read page 1,

it says something like “For

more details, see page 3,

column 2.”

Hyperlinks in a Web site work

the same way. Use the mouse to

click a hyperlink and you can

move instantly from page to

page, Web site to Web site.

Linking files together is what

gives the Web its name, weaving

and connecting idea to idea, all

over the world.

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Internet Connection

Connecting with AOL

Internet

If you have chosen AOL as your ISP and completed “Setting the

Internet Buttons to AOL,” press the Instant Internet ꢁ^ꢀbutton to

access the AOL home page. Screen varies with version of AOL.

Connection

Web pages are viewed with

a Web browser, such as

Microsoft Internet Explorer .

A Web browser is a program

that lets you view and

explore information on the

Web.

Common features of a Web

browser include:

➜ Home page—your

starting point for

exploring the Web

➜ Bookmarks/

favourites—a list of

Internet addresses you

often visit

➜ History list—a list of

Web sites you have

visited

See also ...

The My Presario—Learning

More CD has more

information on Web browsers,

e-mail, and news reader

settings.

Note: AOL is available in selected

countries only.

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Web Searches

Searching the Web Using AOL

1. Complete the “Setting the Internet Buttons to AOL”

Web Searches

One way to find what

you’re looking for on the

Web is to use a search

engine—your personal

guide to the Web.

procedure.

2. Press the Search F⁾button on the Internet keyboard.

The AOL search page is displayed.

A search engine takes

information that is scattered

on Web sites all around the

world and lists it for easy

viewing and printing.

Note: AOL is available in selected

countries only.

3. Enter a keyword in the Search box 1.

4. Click the Search! button 2. The search engine displays a list

of Web pages containing your keyword.

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E-mail

Setting Up Outlook Express E-mail

1. Press the Instant E-mail ꢀ

button on the Internet

keyboard.

E-mail

E-mail (electronic mail) is

very similar to the mail the

postal carrier delivers to

your home or office—

except much faster.

2. Click the Send and Receive

button on the toolbar. A dialog

box requesting your password is

displayed.

You can send letters,

pictures, postcards—even

music and video clips—to

friends, family, and

3. Type a password.

4. Click Remember Password.

co-workers in an instant.

5. Click OK. You are now set up

Outlook Express is an

e-mail program that comes

with your computer. Other

e-mail programs include

AOL and Hotmail.

and ready to use e-mail.

Typing an E-mail Message

Regardless of the e-mail software you choose, creating an e-mail

message is like filling out a form. When typing an e-mail

message, you must complete the following:

Tip

If you receive an error

message saying that your

e-mail was undeliverable,

check the address,

punctuation, and spacing and

then try sending it again.

Feature

To:

Description

E-mail address of the recipient

Cc:

Person(s) receiving a copy of your message

Summary of your message in a few words

Content of your message

Subject:

Message:

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Understanding E-mail Addresses

Some ISPs allow you to pick an e-mail address, but others

To send and receive e-mail,

you need an e-mail address

so that your Internet

Service Provider (ISP) will

know where to “pick up”

and “deliver” mail.

require you to follow a set pattern:

➜ your name

➜ @

➜ ISP server name

ISP names can be longer and more complex, but basically

anything to the right of the @sign is the ISP server name and

anything to the left is the user name. For example:

See also ...

The My Presario—Learning

More CD has information on

finding e-mail addresses.

Did you know ...

E-mail extensions identify the

type of server where an

organisation resides. Some of

the most common e-mail

extensions and their

descriptions are as follows:

Extension

.org

Description

organisation

commercial

education

.com

.net

.edu

.gov

government

agencies

.mil

military

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Sending an E-mail Using Outlook Express

1. Press the Instant E-mail ꢀ

button on the Internet

keyboard.

Now that you’ve connected

to an ISP, set up Outlook

Express, and have an

Internet address, it’s time to

write your first e-mail

message.

2. Click the New Mail

Message icon 1.

3. Type the recipient’s e-mail

address in the To box 2.

Tip

4. Type the subject of your

message in the Subject

box 3.

E-mail addresses are written

in a very specific way. Be sure

the e-mail address you enter

contains no spaces and has a

period after the server name.

Dashes and underscores may

be used. Capital letters may

be required. Ask the e-mail

recipients exactly how to write

their e-mail address.

5. Type your message in the

message window 4.

6. Click Send 5.

See also ...

The My Presario—Learning

More CD has more

information on using e-mail.

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Content Advisor

Reading Your Outlook Express

Content

Advisor

E-mail Messages

1. Press the Instant E-mail ꢂ

button on the Internet

keyboard.

You receive e-mail

messages automatically,

even when your computer

is shut down! Your ISP

stores these messages until

you decide to open your

e-mail program and read

them.

2. Click Inbox. New messages

appear in bold type.

3. Double-click the message to

display the message text.

4. Click the Close ꢃ button in

the upper right corner of the

screen to close the e-mail, or

press the Delete key on the

keyboard to delete the

Your e-mail status light on

the keyboard will glow

when you have e-mail.

The e-mail status light only

works with POP3 Internet

services.

message.

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Restricting Internet Content

1. On the Windows taskbar,

click Start, point to Settings,

then Control Panel, and then

Internet Tools.

The Internet provides you

with access to a wide

variety ofinformation, but

some information may not

be suitable for every

viewer.

2. Click the Content tab 1.

3. In the Content Advisor area,

click Enable 2.

4. Click Settings, and then type

your password in the Password

box.

5. Click a category in the list, and

then drag the slider to set the

limits you want to use.

6. Repeat this process for each

category you want to limit, and

then click OK.

With Content Advisor, you

can:

➜ Control Internet access.

➜ Set up a password.

➜ Set up a list of Web

sites that people who

use your computer

cannot view.

➜ Adjust what types of

content people who use

your computer can view

with or without your

permission.

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My Presario Web Site

Checking Your Registration

1. Press the ꢅ on the Internet keyboard. The Compaq My

My Presario

Web Site

Presario Web site is displayed.

One of the first places

you'll want to visit on the

Internet is the My Presario

Web site:

www.compaq.com/

mypresario

2. Click customise My Presario.

3. Verify that your personal information is correct.

4. Click Sign in.

Whatever your interests,

Compaq has something for

everyone:

➜ entertainment

➜ gaming

➜ travel

➜ health

➜ sports

The My Presario Web site

has advice for home-based

businesses and being more

productive on your

computer, as well as basic

information for first-time

Web surfers. This Web site

also has useful links to the

Compaq Store and to sales

and support that quickly get

you to the information you

need.

Press the ꢅ button and see

what Compaq and this Web

site have to offer you!

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Common

Tasks

In this chapter, you learn how to

In This Chapter

perform some of the more

common activities with your

new Internet PC.

Print Basics, 5-2

More details about these and

other everyday activities can be

found on the My Presario—

Learning More CD.

Digital Audio Files, 5-3

Games, 5-4

Software, 5-5

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Print Basics

Using the Menu to Print

1. Click File on the menu bar.

Print Basics

To print one or more pages

from a document file or

Web page, you have to

connect your printer and

install the necessary

software. These procedures

are detailed in the “Setting

Up Your Computer”

2. Click Print. The Print dialog box is displayed.

3. Select the printing options you want.

➜ Confirm the printer you are printing to 1.

➜ Choose the page range to print 2.

•

All pages

chapter in this guide.

The current page you are viewing

A range of pages (for example, type 1–4)

To see what the document

will look like when printed,

select the Print Preview

option from the File menu.

This option is available in

most software packages.

➜ Confirm the number of copies you want to print 3.

➜ Select All, Odd, or Even pages in range 4.

See also ...

For additional information

about your printer, refer to the

manufacturer’s

documentation.

Note: These options vary depending on the printer installed.

4. Click OK 5.

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Digital Audio Files

Playing Digital Audio Files

1. From the Windows taskbar, click the Start button.

Digital Audio

Files

In addition to music CDs,

your computer can play

digital audio files, such as

music downloaded from the

Internet.

2. Point to programmes and then select the Audio Manager

programme. The Audio Manager is displayed.

3. Follow the on-screen instructions for creating and playing a

playlist. For help on specific functions, press the F1 key or

choose Help Topics from the Help menu.

You can download MP3

files and play them using

Audio Manager software

(available on select

models).

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Games

Playing Preinstalled Games

Games

on Your Computer

Your new Internet PC is not

only a powerful tool for

surfing the Internet and

running software, it can

also allow you to play

games. Your computer

came with several

1. From the Windows taskbar, click the Start button.

2. Point to Programmes, then Accessories, and then Games.

3. Click the icon for the game you want to play.

Windows games

preinstalled, and many

more are available for

purchase or by

downloading from the

Internet. You can play

games online with other

players from all over the

world.

Before purchasing a game,

check the computer

requirements (listed on the

outside of the game box) to

make sure that your

computer is configured

correctly for the game you

want to buy.

Did you know ...

You should always use the

same disc drive (CD-ROM or

DVD-ROM) that you used to

install the game when you

play the game. If you

experience problems installing

or playing a game, contact the

game manufacturer for

assistance, or visit their Web

site for updates.

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Software

Installing Software from a CD, DVD, or

Software

Diskette

You may want to purchase

and install additional

software. Software can be

installed from a CD, DVD,

or diskette, and it can be

downloaded from a Web

site.

1. Close all open programmes.

2. From the Windows taskbar,

click the Start button, point

to Settings, and then click

Control Panel.

3. Double-click the Add/

Remove programmes ꢄ

icon. The Add/Remove

programmes

The installation process

automatically begins when

you insert the CD in the

disc drive. If the installation

process doesn’t

Properties window is displayed.

automatically begin, refer

to the documentation that

came with the software. If

no documentation exists,

follow the procedure listed

here to install software

from a CD or diskette.

4. Click Install.

5. Insert the CD or diskette into

the proper drive and click

Next. Microsoft Windows

will begin the installation

process.

In the event of difficulties

with the installation,

contact the software

manufacturer.

Tip

When selecting software for

your computer, make sure the

packaging states that it is

compatible with your version

of Microsoft Windows, your

computer memory, processor,

and available disk space.

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Installing Software Downloaded

from the Internet

1. Before you start downloading,

note the location on the hard

drive where the files will be

stored. Also, be sure that you

have enough disk space

available.

If you download software

from a Web site, follow the

installation instructions that

are usually displayed on the

Web page. If installation

instructions are not

available, complete the

steps listed here.

2. After the download is

complete, terminate your

Internet connection.

Did you know ...

3. Close all other open

programmes.

Before downloading files of

any kind from the Internet,

make sure that call-waiting is

disabled, and that your

4. From the Windows taskbar,

click Start, point to Settings,

and then click Control

Panel.

anti-virus utility is running.

5. Double-click the Add/Remove

Programmes ꢄ icon. This

window displays.

Did you know ...

If the download process is

interrupted, you must restart

the download procedure from

the beginning.

6. Click Install. A window

displays.

7. Click Next. The Run Installation

See also ...

Programme window displays.

For more information on

anti-virus software, see

“Preventive Maintenance” on

the My Presario—Learning

More CD.

8. Click Browse.

9. Locate and select the

Setup.exe or Install.exe file

for the downloaded software.

10. Click Open to begin the

installation process.

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Need Some

Help?

This chapter provides information on how to identify and fix

common problems that may occur with your computer. Without

contacting a technician, you can easily diagnose and fix many

computer problems on your own.

In This Chapter

Helpful Hints, 6-2

QuickRestore CD, 6-3

Compaq Support, 6-4

Troubleshooting, 6-5

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Helpful Hints

If you encounter problems with your computer, monitor, or

software, review the following check list before taking further

action:

Helpful Hints

See also ...

➜ Check that the computer and monitor are plugged into a

working electrical outlet.

For additional

troubleshooting information

relating to your printer or

monitor, see the

➜ Check to see that the computer is turned on and the power

light ꢂ located on the front of the computer is on.

documentation that came with

your equipment.

➜ Check to see that the monitor is turned on and the power

light ꢂ on the front of the monitor is on.

➜ Turn up the brightness and contrast controls of the monitor if

the screen is dim.

➜ Check all cable connections for loose or incorrect

connections.

➜ Remove the diskette from the diskette drive before turning

on your computer.

➜ Run Windows Diagnostics to determine and repair minor

problems. Refer to the My Presario—Learning More CD for

instructions.

Entering BIOS (CMOS) Setup

If you need to enter the BIOS setup, very soon after your

computer powers on press the F10 key (on most models, this is

when the cursor is blinking in the upper right corner of the

display with the word COMPAQ displayed in red on a black

background).

ꢀ

Caution: The BIOS setup is for advanced users. Be careful when

changing the BIOS Setup. If you make a change to this setup, you

may disable some of your computer’s functionality.

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QuickRestore CD

Using the QuickRestore CD

Restarting your computer with the QuickRestore CD in the drive

QuickRestore

displays the following menu:

The QuickRestore CD can

reinstall the software to the

state it was in when you

purchased the computer.

You also have the option of

restoring your computer to

the way it was when you

performed the last User

Backup.

Tip

User Backup creates

USER.PQI files. These files

are read-only—you cannot

edit their contents.

➜ The Emergency Diskette option creates a recovery diskette,

which stores the software option information that came with

your computer. This diskette is necessary if you ever need to

restore your computer to the condition it was in when you

first unpacked it.

Did you know ...

➜ The User Backup option creates a backup of the current

Windows configuration and saves it on a separate partition

on your hard drive. The backup is stored in USER. PQI files.

Everything added to the drive

since the last User Backup

will be lost after you perform

a User Restore.

➜ The User Restore option extracts the data in the USER.PQI

files from the D drive and restores the desktop to the settings

that existed at the time of your last User Backup.

➜ The Factory Restore option restores the computer to its

original factory condition. You will need to re-enter your

factory registration information again, and you may be

prompted to insert your emergency diskette.

➜ The Exit option exits the QuickRestore CD.

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Compaq Support

If you have a computer problem or question, check the

following resources for answers:

Compaq

Support

➜ Review the “Need Some Help?” chapter in this guide for

suggestions on how to fix the problem.

➜ Press the Help G button on the keyboard to access service

and support information related to your Presario, to find

information about your computer and computer-related

peripherals, and to access links to online technical help.

➜ Visit the Compaq Web Site at:

www.compaq.com

➜ Contact Compaq Technical Support at the telephone number

listed in your Certificate of Warranty.

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Troubleshooting

Information in this section is divided into three areas: Symptom,

Problem, and Solution.

Troubleshooting

If a solution does not fix

your problem, try all

solutions for the symptom

or try the solution a second

time.

The Symptom line describes the symptom or warning for the

type of problem you are having. The Problem column identifies

one or more reasons why the symptom may have occurred. The

Solution column describes what you should do to try to fix the

problem.

Note: Some of the symptoms listed for certain troubleshooting problems will

not apply to your computer. For specific problems relating to the monitor or

printer, refer to the documentation that came with the equipment.

Tip

Before contacting Technical

Support, keep in mind that the

information needed to correct

the problem may be at your

fingertips. Try pressing the

Help button on the

keyboard. This button

accesses important service-

and-support information and

tools.

Audio

Symptom

Problem

Solution

No sound.

Speaker cables are Shut down your computer using the normal

not properly

connected.

shutdown procedure. Reconnect the speakers.

Refer to the Quick Set-Up poster for instructions.

Volume has been

muted.

On the Windows taskbar, click the Volume ꢆ icon

and clear the Mute check box.

Computer is in Sleep See Waking Your Computer in the chapter “Using

mode. This mode is Your Computer” in this guide.

identified when the

Power Status light

on your Internet

keyboard is lit in

amber.

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CD-ROM, CD-RW, or DVD-ROM

Symptom

Problem

Solution

CD-ROM, CD-RW, or DVD-ROM

drive cannot read a disc or

takes too long to start.

CD has been inserted

upside down.

Reinsert the CD with the label facing the proper

direction.

The DVD-ROM drive

Wait at least 30 seconds to let the DVD-ROM

will take longer to start drive determine the type of media being played.

because it has to

If the disc still does not start, read the other

solutions listed in this topic.

determine the type of

media being played,

such as audio or video.

CD or DVD disc is dirty. Clean CD or DVD with a CD cleaning kit, which is

available in most computer stores.

1. On the Windows taskbar, click Start, point to

Settings, and then click Control Panel. The

Control Panel window is displayed.

Windows does not

detect CD-ROM or

DVD-ROM driver.

2. Double-click the System ꢇ icon. The System

Properties dialog box is displayed.

3. Click the Device Manager tab.

4. Click the plus sign ꢂ next to the CD or DVD

drive, and select the installed driver.

5. Click the Remove button, and click OK twice.

6. Restart your computer, and let Windows

detect the CD or DVD driver.

Recording audio CDs is difficult

or impossible.

Wrong or poor quality Verify that you are using the correct media for

media type.

the drive.

Try a different brand of media. Quality varies

widely between manufacturers.

Note: See online Help in the Easy CD Creator software for detailed

troubleshooting tips.

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Diskette Drive

Symptom

Problem

Solution

To format the diskette:

Not reading drive: “Abort,

Retry, Fail?” message appears.

A non-formatted

diskette has been

inserted.

1. Double-click the My Computer icon on

the Windows desktop.

2. Select the diskette (A) drive.

3. Click File, and point to Format.

4. Select desired options, and click Start to

begin formatting the diskette.

Diskette is damaged.

Replace the diskette with a new one.

“Non-system disk or disk

error” message is displayed.

A diskette that does

not contain system

files needed to start

your computer has

been inserted in drive.

When drive activity stops, remove the diskette

and press the Spacebar. Computer should start

up.

Disk error has

occurred.

Restart your computer by pressing the Start/

Reset button. If the error returns, see the next

problem “System files have been damaged.”

1. Insert a start-up disk in the diskette drive.

2. Restart your computer.

System files have been

damaged.

3. At the A:> prompt, type SYS C: and press the

Enter key. The following message is

displayed: SYSTEM TRANSFERRED. This task

will restore the system files to the hard disk.

4. Restart your computer.

Hard drive has failed.

Call Compaq Technical Support. Refer to your

Certificate of Warranty for details.

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Symptom

Problem

Solution

Diskette drive light stays on.

Diskette has been

improperly inserted.

Remove the diskette and reinsert it as follows:

Insert the edge with the sliding cover into the

drive, face up, and push all the way in until the

diskette stops.

Diskette is damaged.

Remove the diskette and insert a new diskette. If

a problem persists, run the Windows

Maintenance Wizard to repair the drive:

1. From the Windows taskbar, click the Start

button.

2. Point to Programmes, then Accessories,

then System Tools, and then click

Maintenance Wizard.

3. Select Perform maintenance now.

4. Click OK.

Diskette is not

formatted.

To format the diskette:

Diskette drive cannot save

information to diskette.

1. On the Windows desktop, double-click the

My Computer icon.

2. Select the diskette (A) drive.

3. Click File, and point to Format.

4. Select the desired options, and click Start to

begin formatting the diskette.

Diskette is

write-protected.

Slide the write-protection tab to the unlocked

position on the diskette.

Diskette is full or file is Use another diskette or compress the file to

too big. reduce the size.

File save command not When saving information to the diskette drive,

properly executed.

verify that you are using the correct drive letter.

Diskette is damaged.

Replace the damaged diskette.

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Symptom

Problem

Solution

Diskette drive cannot read a

diskette.

Diskette drive has

failed.

Call Compaq Technical Support. Refer to your

Certificate of Warranty for details.

Diskette is not

formatted.

To format the diskette:

1. On the Windows desktop, double-click the

My Computer icon.

2. Select the diskette (A) drive.

3. Click File, and point to Format.

4. Select the desired options, and click Start to

begin formatting the diskette.

Diskette drive has

failed.

Call Compaq Technical Support. Refer to your

Certificate of Warranty for details.

Display (Monitor)

Symptom

Problem

Solution

Screen is blank, and monitor

power light is not lit.

Monitor power cable is Reconnect the power plug on back of monitor

not connected to

and to wall outlet.

monitor or wall outlet.

Screen is blank.

Monitor is not turned

on.

Press the Power button on the front of the

monitor.

Monitor connector

cable is not properly

connected to back of

computer.

Inspect the monitor video connector for bent

pins. If bent pins do not exist, reconnect the

monitor connector cable on back of computer.

Screen saver is

enabled.

Press any key or move mouse to make screen

display.

Computer is in Sleep

mode, as shown on

the keyboard LED

panel.

See Waking Your Computer in the “Using Your

Computer” chapter in this guide.

If you have a flat-panel Refer to your Certificate of Warranty for details.

monitor (available on

select models), you

may need a Digital

Video Interface and

connector.

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Hard Drive

Symptom

Problem

Solution

Computer seems to be locked

up.

Programme in use has Attempt a normal Windows shutdown. If this

stopped responding to fails, press the Reset button for four or more

commands.

seconds to turn off the power. To restart your

computer, press the Reset button again.

Hard drive error message is

displayed.

Part of hard drive has

failed.

Run the Windows Maintenance Wizard to repair

the drive:

1. From the Windows taskbar, click the Start

button.

2. Point to Programmes, then Accessories,

then System Tools, and then click

Maintenance Wizard.

3. Select Perform maintenance now.

4. Click OK.

Part of hard drive has

potential to fail or

could already have

failed.

Call Compaq Technical Support. Refer to your

Certificate of Warranty for details.

Hard drive fault protection error

message is displayed.

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Internet Access

Symptom

Problem

Solution

Cannot connect to the Internet.

Internet Service

Verify Internet settings or contact your ISP for

Provider (ISP) account assistance.

is not set up properly.

Modem is not set up

properly.

Reconnect the modem, verifying the following

connections: telephone line to telephone (for

external phone sets) and telephone line to wall

jack (from computer to wall).

Web browser is not set Verify that the Web browser is installed and set

up properly. up to work with your ISP.

You must log in to your Log in to your ISP and launch the desired

Cannot automatically launch

Internet programmes.

ISP before some

programme.

programmes will start.

Modem is not set up

properly.

Verify that correct modem speed and COM port

are selected:

Internet takes too long to

download Web sites.

1. Click Start and point to Settings.

2. Click Control Panel. The Control Panel

window is displayed.

3. Double-click Modems. Windows detects the

modem(s) you have installed.

4. Click the Properties button. An identification

window is displayed.

5. Verify that the correct modem port is set and

the maximum speed of your modem is

selected. Reset these settings if necessary.

6. Click OK to close the identification window.

7. Click Close to close the Modems Properties

Window.

8. Click The Close P button in the upper right

corner of the Control Panel window to return

to the Windows desktop.

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Keyboard and Scroll Mouse

Symptom

Problem

Solution

1. On the Windows taskbar, click the Start

button.

2. On the Start menu, click Shut Down... The

Shut Down Windows dialog box is displayed.

3. Select the Shut down option.

4. Click OK.

Keyboard commands and

typing are not recognised by

computer.

Keyboard connector is

not properly

connected.

5. After the shutdown is complete, reconnect

the keyboard to the back of your computer

and restart your computer.

Programme in use has Shut down your computer using the mouse.

stopped responding to Refer to the problem below, “Mouse connector is

commands.

not properly connected.”

Keyboard needs repair. Refer to your Certificate of Warranty for details.

Mouse connector is

not properly

connected.

Shut down your computer using the keyboard:

Mouse does not respond to

movement or is too slow.

1. Press the Ctrl and Esc keys at the same time

to display the Start menu.

2. Use the up or down arrow key to select Shut

Down..., and then press the Enter key.

3. Select the Shut down option. You may need

to use the up or down arrow key.

4. Press the Enter key to select OK.

5. After the shutdown is complete, reconnect

the mouse connector on the back of your

computer (or the keyboard) and restart your

computer.

Mouse will only move vertically

or horizontally.

Mouse roller ball is

dirty.

Remove roller ball cover from bottom of mouse

and clean with mouse cleaning kit available in

most computer stores.

Programme in use has Shut down your computer using the keyboard.

stopped responding to Refer to the preceding problem “Mouse

commands.

connector is not properly connected” for details

on how to shut down using the keyboard.

Mouse needs repair.

Call Compaq Technical Support. See your

Certificate of Warranty for details.

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Memory

Symptom

Problem

Solution

Insufficient memory message

is displayed.

All memory in

computer is being

used by open

programmes, and

memory is needed for

desired task.

To avoid Windows automatically running

unnecessary programmes at startup:

1. From the Windows desktop, click the Start

button.

2. Select Run.

3. In the Open box, type MSCONFIG.

4. Click OK. The System Configuration Utility

dialog box is displayed.

5. Click the Startup tab, and clear the check

box(es) for any unnecessary programmes.

Close one or more programmes, and restart

Windows to recover memory. If the error

message is displayed again, repeat the

preceding steps and close one or more

programmes.

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Power

Problem

Solution

Symptom

Line voltage selection Set the line voltage selection switch to the

Computer will not turn on.

switch is not in the

proper position for

your region (115V/

230V).

correct setting for your region, or call Compaq

Technical Support for assistance. Refer to your

Certificate of Warranty for details.

Wall outlet is bad.

Test the outlet by connecting a different

electrical device to outlet.

Software being used is Verify that the software is certified by Microsoft

not Microsoft-certified for your version of Windows (see programme

“Illegal Operation has

Occurred” error message is

displayed.

for your version of

Windows.

packaging for this information).

Configuration files are If possible, save all data, close all programmes,

corrupt.

and restart your computer. If the error message

returns, you may need to back up your data files

and use the QuickRestore CD. Refer to the

QuickRestore CD table in this chapter for details.

ꢀ

Caution: Factory Restore reformats

your hard drive; all data files will be lost.

Computer will not start.

1. Insert a start-up disk in the diskette drive.

2. Restart your computer.

3. At the A:> prompt, type SYS C: and press the

Enter key. The following message will be

displayed: SYSTEM TRANSFERRED. This task

will restore the system files to your hard

drive.

System files may have

been damaged. You

will need to insert a

start-up disk or

Windows Start-Up disk

to restart your

computer.

4. Restart your computer.

If this task does not restart your computer, call

Compaq Technical Support. Refer to your

Certificate of Warranty for details.

Wrong memory

Verify the installation of memory modules by

modules were used in calling Compaq Technical Support. Refer to your

upgrade, or memory

modules were installed

in the wrong location.

Certificate of Warranty for details.

Hard drive has been

damaged.

Call Compaq Technical Support. Refer to your

Certificate of Warranty for details.

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In dex

browser

common features 4-3

button

CD/DVD Control 3-3

Symbols

.wma 5-3

@ sign 4-6

Close 4-8

keyboard 3-3

sleep 3-7

AC power port 2-2

Adaptec Easy CD Creator

creating CDs 3-16

Add/Remove Programmes 5-5

AOL

connecting with 4-3

searching 4-4

Application and Web buttons

Help 3-5

My Programme 3-5

arrow keys 3-2

audio

playing a CD 3-14

speaker port 2-2

autoscrolling 3-10

volume 3-6

buttons

Back 3-14

Eject 3-14

Forward 3-14

Play/Pause 3-14

Stop 3-14

cable

speaker 2-3

backup files 6-3

BIOS setup 6-2

creating 3-16

recovery 6-3

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CD drive 2-2

reformatting 6-7

CD/DVD-ROM

removing from drive 3-12

cleaning 6-6

diskette drive

Windows does not detect driver 6-6

CD/DVD-ROM Control buttons 3-3

Eject/Load 3-3

location, illustrated 2-2

double-click 3-9

downloading software 5-6

drive

Fast Forward/Next Track 3-3

Play/Pause 3-3

CD 3-12

Rewind/Previous Track 3-3

Stop 3-3

CD-ROM 3-13

CD-RW 3-12 , 3-13

diskette 3-12

CD/DVD-ROM drive 2-2

inserting a CD or DVD 3-14

CD-ROM drive 2-2

location, illustrated 2-2

removing a disc 3-14

CD-RW drive

DVD 3-12

DVD-ROM 2-2, 3-13

hard drive 3-12

Zip 3-12, 3-17

DVD-ROM

backup disc 3-16

playing a movie 3-15

CDs

inserting into drive 3-13

playing audio CD 3-14

Compaq

electronic documents

defined 1-3

registration 2-3

e-mail

Web site 1-4

address criteria 4-6

Close button 4-8

defined 4-5

delete key 4-8

extensions 4-6

Hotmail 4-5

Compaq Support 6-4

components, described and illustrated 2-2

computer problems 6-4

Content Advisor 4-9

password 4-9

Inbox 4-8

message window 4-7

Message/New Message 4-7

New Mail 4-7

digital audio files 5-3

.wma 5-3

MP3 5-3

disk error 6-7

Outlook Express 4-5

reading 4-8

diskette

receiving 4-6, 4-8

Send and Receive 4-5

sending 4-6, 4-7

Subject box 4-7

To box 4-7

disk error 6-7

drive failure 6-7

inserting into drive, illustrated 3-12

printer set-up 2-5

2 INDEX

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undeliverable 4-5

using 4-6

writing messages 4-5

emergency diskette 6-3

energy saver

defined 4-2

direct link to Compaq 4-10

hyperlink 4-2

parental controls 4-9

password 4-5

low-power state 3-7

problems with 6-11

restricting content 4-9

searching 4-9

Internet buttons

files

Activity 3-4

E-mail 3-4

accessing 3-9

function keys F1 through F12 3-2

Entertainment 3-4

Instant Internet 3-4

My Presario 3-4

games

Retail/Affinity Central 3-4

Search 3-4

setting 4-3

playing 5-4

Internet Service Provider