Cognitive Solutions Printer A798 User Manual

A798 Thermal Receipt Printer  
Setup Guide  
Thank you for selecting TPG Model A798 Monochrome Single Station Thermal POS Receipt Printer  
WORLD CLASS PRINTING... AND VALUE!  
You have chosen the industry’s best value in receipt printers. A798 combines sharp, high speed monochrome  
printing with unsurpassed durability.  
Please review this Setup Guide and follow the prompts on the installation CD. Additional information can be  
found in the A798 User Guide and A798 Programmer Guide, which are included on the disk. If you have any  
questions, please call us at 800-732-8950 or 607-274-2500 or visit www.TPGprinters.com.  
Package contents  
Printer (enclosed in plastic bag)  
Starter roll of receipt paper (in paper  
compartment)  
Power supply with power cord (most models  
except powered USB)  
Setup Guide  
Test printout (in paper compartment)  
Installation CD  
Setting up the printer (Pages referenced are from the User Guide)  
1
2
Unpack the printer, saving all packing materials for future shipping or storage (page 11).  
Load the starter roll of paper (pages 12).  
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Tvqqpsut!)3*  
Tubsufs!Spmm  
Uifsnbm!Qbqfs  
Uftu  
Qsjoupvu  
Made under one or more of the following U.S. patents: 4886381, 5579043,  
5613787, 5651624, 5713678, 5752779, 5789916, 5800080, 5879090,  
5887999, 5975776, 6027266, 6085973, 6089450, 6129465, 6155483,  
6404452, 6486902, 6504331, 5749277, 6722754, 6739773, 6784909. Other  
U.S. and international patents pending.  
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5
6
Run a diagnostic test to test the printer (page 19).  
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Dpwfs  
Qvti!boe!ipme  
Qbqfs!Gffe!Cvuupo  
xijmf!dmptjoh!Dpwfs  
Con!gure the printer if necessary (page 20).  
*** A798 – Diagnostics Form ***  
Model number  
Serial number  
:
:
A798-720D-TD00  
C073400014  
Boot Firmware  
Revision  
CRC  
:
:
:
V1.00  
08D3  
189-7940154A  
+++++++++!!NBJO!NFOV!!++++++++++  
+++++++++++++++++++++++++++++++  
P/N  
Flash Firmware  
Revision  
CRC  
:
:
:
V1.00  
D70C  
189-7940155A  
Tfmfdu!b!tvc.nfov!;  
.!FYJU  
.? 2!dmjdl  
.? 3!dmjdlt  
.? 4!dmjdlt  
.? 5!dmjdlt  
P/N  
.!Qsjou!Dvssfou!Dpogjhvsbujpo  
.!Tfu!Dpnnvojdbujpo!Joufsgbdf  
.!Tfu!Ejbhoptujdt!Npeft  
.!Tfu!Fnvmbujpo0Tpguxbsf!Pqujpot .? 6!dmjdlt  
.!Tfu!Ibsexbsf!Pqujpot  
.!Tfu!Qbqfs!Uzqf  
H/W parameters  
Flash Memoriy Size  
Flash Logos/Fonts  
Flash User Storage  
Flash Journal Size  
SRAM Size  
CPU Clock Freq.  
Head setting  
Pre-Heating  
Print Density  
Max Speed  
Paper Width  
Max Power  
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
2 Mbytes  
1152 kbytes  
64 kbytes  
64 kbytes  
128 kbytes  
50 MHz  
C
Disabled  
100%  
150 mm/sec  
80 mm  
.? 7!dmjdlt  
.? 8!dmjdlt  
Foufs!dpef-!uifo!ipme!Cvuupo!EPXO  
bu!mfbtu!2!tfdpoe!up!wbmjebuf  
55 W  
Knife  
Partial Cut  
Paper Low Sensor  
Enabled  
125 steps  
Disabled  
Comm. Interface  
RX Buffer Size  
Interface type  
Parameters  
Baud Rate  
Data Bits  
Stop Bit  
Parity  
Flow Control  
Reception Errors  
USB Driver Type  
USB Packet w/Error  
:
:
4096  
RS232/USB  
:
:
:
:
:
:
:
:
115200  
8
1
NONE  
DTR/DSR  
Ignore  
Printer Class  
Reject  
When the printer is con!gured for USB, this  
location will show either: “USB Driver Type: Native,  
“USB Driver Type: Printer Class, or “USB Driver:  
Comm Class.  
Resident Code Pages  
:
437, 850, 852, 857, 858  
860, 863, 865, 866  
1252, 862, 737, 874  
A715 CP850 Emulation  
:
Disabled  
Logo(s) defined  
User Char(s) defined  
Journal Unused  
:
:
:
YES  
NO  
64 kbytes  
Diagnostice  
:
OFF  
To enter Printer Config Menu  
1) Flip DIP switch #1 down  
:
2) Reset the printer, while holding  
the Paper Feed button down  
Print Test and Con!guration Menu Sample. Samples will vary depending on the printer model.  
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Federal Communications Commission (FCC) Radio Frequency Interference Statement Warning  
Changes or modi!cations to this unit not expressly approved by the party responsible for compliance could void the users authority  
to operate the equipment.  
Note  
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC  
Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in  
a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in  
accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in  
a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own  
expense.  
Information to the User  
This equipment must be installed and used in strict accordance with the manufacturers instructions. However, there is no  
guarantee that interference to radio communications will not occur in a particular commercial installation. If this equipment does  
cause interference, which can be determined by turning the equipment o" and on, the user is encouraged to contact TPG, Inc.  
immediately.  
TPG, Inc. is not responsible for any radio or television interference caused by unauthorized modi!cation of this equipment or  
the substitution or attachment of connecting cables and equipment other than those speci!ed by TPG, Inc. The correction of  
interferences caused by such unauthorized modi!cation, substitution or attachment will be the responsibility of the user.  
In order to ensure compliance with the Product Safety, FCC and CE marking requirements, you must use the power supply, power  
cord, and interface cable which are sold for use with this product or which meet the following parameters:  
Power Supply  
UL Listed (QQGQ), Class 2 power supply with SELV (Secondary Extra Low Voltage), non-energy hazard output, limited energy source,  
input rated 100-240 Vac, 1.5/0.8 A, 50/60 Hz, output rated 24 Vdc, 2.3 A for 55 watt unit; 100-240 Vac, 2.0A, 50/60 Hz, output rate 24  
Vdc, 3.125 A for 75 watt unit.  
Use of this product with a power supply other than the TPG, Inc. power supply will require you to test the power supply and TPG, Inc.  
printer for FCC and CE mark certi!cation.  
Communication Interface Cable  
A shielded (360 degree) interface cable must be used with this product. The shield must be connected to the frame or earth ground  
connection or earth ground reference at EACH end of the cable.  
Use of a cable other than described here will require that you test the cable with the TPG, Inc. printer and your system for FCC and CE  
mark certi!cation.  
Power Cord  
A UL listed, detachable power cord must be used. For applications where the power supply module may be mounted on the #oor, a  
power cord with Type SJT marking must be used. For applications outside the US, power cords which meet the particular countrys  
certi!cation and application requirements should be used.  
Use of a power cord other than described here may result in a violation of safety certi!cations which are in force in the country of  
use.  
Industry Canada (IC) Radio Frequency Interference Statement  
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.  
Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.  
Voluntary Control Council for Interference (VCCI) Radio Frequency Interference Statement  
This is a Class A product based on the standard of the Voluntary Control Council for  
Interference by Information Technology Equipment (VCCI). If this equipment is used in  
a domestic environment, radio disturbance may arise. When such trouble occurs, the  
user may be required to take corrective actions.  
Disclaimer  
Information in this document is subject to change without notice.  
Consult your TPG, Inc. sales representative for information that  
is applicable and current. TPG, Inc. reserves the right to improve  
products as new technology, components, software, and !rmware  
become available.  
No part of this document may be reproduced, transmitted, or  
translated in any form or by any means, electronic or mechanical,  
for any purpose without the express written permission of TPG, Inc.  
Copyright  
Copyright © 2007 by TPG - Transaction Printer Group, a subsidiary  
of ATSI Holdings, Inc.  
950 Danby Road, Ithaca, New York 14850, USA. All rights reserved.  
Printed in USA. Con!dential, Unpublished. Property of TPG, Inc.  
Trademarks  
TPG™ is a trademark of TPG, Inc.and its subsidiaries.  
Microsoft, Windows NT are registered Trademarks of Microsoft  
Corporation in the U.S.A. and/or other countries.  
Inside Out Networks, Inside Out, EPIC, and Edgeport are trademarks  
of Inside Out Networks.  
All other trademarks and registered trademarks are the property of  
their respective holders.  
Patents  
Made under one or more of the following U.S. patents: 4886381,  
5579043, 5613787, 5651624, 5713678, 5752779, 5789916,  
5800080, 5879090, 5887999, 5975776, 6027266, 6085973,  
6089450, 6129465, 6155483, 6404452, 6486902, 6504331,  
5749277, 6722754, 6739773, 6784909.  
Other U.S. and international patents pending.  
Web Site  
A798 - SUG0001 Rev. A 10/07  
Printed in the United States  
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