Installation and Upgrade Guide for
Cisco Unified Videoconferencing
3522 BRI Gateway and 3527 PRI Gateway
Release 5.6
August 2008
Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 527-0883
Customer Order Number:
Text Part Number: OL-17010-01
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C O N T E N T S
C H A P T E R
1
Functionality 1-1
About Cisco Unified Videoconferencing 3500 Gateway Products 1-1
About Gateway Features 1-2
About Cisco Unified Videoconferencing 3500 Gateway Applications and Topologies 1-6
About Multimedia Conferencing 1-6
About Point-to-Point Conferencing 1-7
About Multipoint Conferencing 1-7
About Gateway IP Network Connections 1-8
About Gateway ISDN Network Connections 1-8
About Cisco Unified Videoconferencing 3500 Gateway Functionality 1-11
About PRI Gateway Call Handling Capacity 1-11
About BRI Gateway Call handling Capacity 1-11
About Gateway Call Bandwidth Overhead 1-12
Resource Allocation across E1/T1 Lines 1-12
About Peer-to-Peer Connectivity 1-12
C H A P T E R
2
Setting Up Your Cisco Unified Videoconferencing 3500 Gateway 2-1
Physical Description 2-1
Front Panel 2-2
Cisco Unified Videoconferencing 3527 PRI Gateway Rear Panel 2-2
Cisco Unified Videoconferencing 3522 BRI Gateway RTM 2-3
Requirements for Installing of the Cisco Unified Videoconferencing 3527 PRI Gateway 2-3
Preparing for Installation of the Cisco Unified Videoconferencing 3522 BRI Gateway 2-4
Verifying the Package Contents 2-5
Mounting the Cisco Unified Videoconferencing 3500 Gateway Unit in a 19-inch Rack 2-5
How to Perform the Cisco Unified Videoconferencing 3500 Gateway Unit Initial Configuration 2-6
About the Initial Configuration and Boot Phases 2-6
Connecting to a PC 2-7
Setting the IP Address 2-7
Setting Ethernet Speed and Duplex Parameters 2-9
Changing the Configuration Tool Login Password 2-10
Connecting the Cisco Unified Videoconferencing 3500 Gateway Unit to the LAN 2-11
About Managing and Monitoring the Cisco Unified Videoconferencing 3500 Gateway Unit 2-11
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Contents
SNMP Management 2-11
Local Port Monitoring Connections 2-11
Performing Software Upgrades 2-12
Accessing the Cisco Unified Videoconferencing 3500 Gateway Administrator Interface 2-12
Online Help Registration 2-13
Netscape Navigator Users 2-13
C H A P T E R
3
Using the Cisco Software Upgrade Utility 3-1
About the Cisco Software Upgrade Utility 3-1
Launching the Cisco Software Upgrade Utility 3-1
Upgrading Software 3-2
C H A P T E R
4
Cable Connections and Pin-outs 4-1
RS-232 9-Pin Serial Port 4-1
RJ-45 8-Pin IP Network Port 4-1
ISDN Port 4-2
C H A P T E R
C H A P T E R
5
6
Technical Specifications 5-1
Safety 6-1
Electrical Safety 6-1
Grounding 6-1
High Voltage 6-2
ESD Procedures 6-2
Batteries 6-2
Sicherheit 6-3
Elektrische Sicherheit 6-3
Erdung 6-3
Hochspannung 6-3
ESD-Verfahren 6-3
Warnhinweise 6-3
Seguridad 6-4
Seguridad Electrica 6-4
Puesta a Tierra 6-4
Alta Tensión 6-4
Fuente de Alimentación 6-4
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Contents
Procedimientos ESD 6-5
Securite 6-6
Securite Electrique 6-6
Mise a la Terre 6-6
Haute Tension 6-7
Prevention des Decharges Electrostatiques 6-7
C H A P T E R
7
Compliance and Certifications
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Contents
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C H A P T E R
1
Functionality
•
•
•
•
About Cisco Unified Videoconferencing 3500 Gateway Products
The Cisco Unified Videoconferencing 3500 Gateway series consists of these products:
•
Cisco Unified Videoconferencing 3527 PRI Gateway
The Cisco Unified Videoconferencing 3527 PRI Gateway enables audio, video, and data
communication between H.320 endpoints that connect through ISDN, and H.323 endpoints that
connect through a packet-based network. For voice-over-IP, the gateway enables PSTN voice callers
to connect from the ISDN network to IP voice callers. The Cisco Unified
Videoconferencing 3527 PRI Gateway supports one PRI ISDN port.
•
Cisco Unified Videoconferencing 3522 BRI Gateway
The Cisco Unified Videoconferencing 3522 BRI Gateway enables audio, video and data
communication between H.320 endpoints that connect through Integrated Services Digital Network
(ISDN), and H.323 endpoints that connect through a packet-based network. For voice-over-IP, the
gateway enables Public Switched Telephone Network (PSTN) voice callers to connect with IP voice
callers. The Cisco Unified Videoconferencing 3522 BRI Gateway supports up to four BRI ISDN
ports.
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Chapter 1 Functionality
About Gateway Features
About Gateway Features
Table 1-1 lists the major features of the Cisco Unified Videoconferencing 3500 Gateway.
Table 1-1
Gateway Feature Summary
Feature
Description
Interoperability
The gateway provides a high degree of interoperability with other H.323
compliant gateways, gatekeepers, terminals, proxy, and Multipoint Control Unit
(MCU) products by being based on the H.320 standard and H.323 protocol stack.
Web-based management
SNMP management
Diagnostics
The gateway features the gateway interface. This is a web interface used to
configure and monitor the gateway. You can view and modify all aspects of the
gateway configuration from a remote location using a Java-enabled web browser.
The gateway features Simple Network Management Protocol (SNMP)
management that supports all aspects of monitoring, diagnostics, configuration,
and trapping.
The gateway features front and rear panel LED indicators that display status for
the unit. You can also access remote diagnostics of the unit through the gateway
interface, Telnet, SNMP, or a serial port.
Network load balancing
The gateway supports load balancing on the network by communicating with a
gatekeeper through H.323 RAI (Resource Available Indication)/RAC (Resource
Available Confirmation) messages.
T.120 data collaboration
Quality of service (QoS)
The gateway supports data transfers in calls between ISDN and IP by using high
speed T.120 in HMLP and VarMLP formats.
The gateway features configurable coding of media packets to achieve QoS
routing priority on the Internet Protocol (IP) network. The Type of Service (ToS)
bits of the IP datagram header can be configured for priority level.
Dial plan
The gateway supports a simplified dial plan for outbound dialing using a single
universal prefix. Using the dial plan, the gateway automatically detects the
capabilities received in the Setup message from the IP endpoint and sets the same
bit rate for the ISDN (or serial interface) side of the call.
Direct dialing and call routing
The gateway dial plan supports these direct dialing and call routing facilities:
•
Direct Inward Dialing (DID)
–
–
Multiple Subscriber Network (MSN)
Q.931 Sub-addressing Information Element
Internal and External Interactive Voice Response (IVR)
•
•
TCS4
Default extension
Access control
The gateway features password-controlled access to the gateway interface. You
can define up to ten different administrator access profiles for the gateway.
DTMF translation
The gateway supports translation between in-band Dual Tone Multi-Frequency
(DTMF) signals (on the ISDN side) and out-of-band H.245 messages (on the IP
side). DTMF translation occurs for voice and video calls.
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Chapter 1 Functionality
About Gateway Features
Table 1-1
Gateway Feature Summary (continued)
Description
Feature
Dual video
The gateway supports H.239 standards-based dual video and TANDBERG
DuoVideo technology. Dual video streams enable a screen to carry video images
from one source while simultaneously displaying images from a second source.
Conceal caller ID
H.323 fast start
The gateway supports a conceal caller ID feature that instructs the gatekeeper to
conceal the identity of the calling endpoint on the IP or ISDN network, whether
the presentation restricted feature is enabled or not.
The gateway H.323 fast start feature enables endpoints to join a voice conference
in the gateway more quickly.
ISDN rollover (available in Cisco Unified The gateway features ISDN rollover. In this feature, the gateway sends a “busy
Videoconferencing 3527 PRI Gateway
only)
out” channel request to the PSTN switch when the current PRI connection is left
with less than a predefined number of available B channels. The PSTN switch
“rolls over” to the next available gateway.
Network Specific Facility (available in
Cisco Unified
Videoconferencing 3527 PRI Gateway
only)
The gateway provides support for Network Specific Facility Information
Elements (NSF IEs) which enable system administrators to specify to service
providers the equipment, service, or network through which they want a call
routed.
ISDN connection failure
The gateway responds to ISDN connection failure events, by unregistering from
its gatekeeper. The gatekeeper is forced to send new IP-to-ISDN calls through a
different gateway, thus ensuring high call completion rates. The gateway
re-registers to the gatekeeper when the ISDN connection is restored.
Downspeeding
The gateway features downspeeding functionality. In the downspeeding feature,
the gateway attempts to reconnect a disconnected video call either at a lower
bandwidth or as a voice call. Downspeeding contributes to a higher percentage of
call completion on the network. The gateway supports downspeeding at call setup
and in mid-call.
Multiple trap server support
H.239 support
The gateway supports up to three SNMP trap servers.
The gateway supports the H.239 protocol in ISDN-to-IP calls and in IP-to-ISDN
calls.
Encryption support
The gateway supports H.235-compliant AES 128 encryption for calls over IP
networks, and H.233 and H.234-compliant AES 128 encryption for calls over
ISDN networks.
H.243 Conference Control support
The gateway supports the H.243 protocol in ISDN-to-IP calls and in IP-to-ISDN
calls. The gateway identifies the protocol version that an IP endpoint uses and
sends H.239 capabilities only to those endpoints working with protocol version
4.0 or later.
Peer-to-peer connectivity
IP network connections
The gateway supports connectivity to the IP network through a gatekeeper, or
directly to a peer device such as Cisco Unified Communications Manager.
The gateway has one 10/100Base-T Ethernet IP port (on the front panel) and
connects to an IP segment through a direct connection to a network switch.
Table 1-2 lists features for specific Cisco gateways.
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Chapter 1 Functionality
About Gateway Features
Table 1-2
Cisco Gateway Feature Specifics
Feature
Cisco Unified
Cisco Unified
Videoconferencing 3527 PRI Gateway Videoconferencing 3522 BRI Gateway
Supported ports
1 PRI ISDN port
4 BRI ISDN ports
Supported video
H.320, H.323 (using Cisco Stack v4.0)
conferencing protocols
Supported audio
codecs
The term audio transcoded video calls refers to the process whereby an audio
stream in a multimedia call can be transcoded from one codec type to another.
Basic and advanced audio coding supported codecs: G.711, G.722, G.722.1,
G.723.1, G.728
Audio Transcoding
G.711 (ISDN) < > G.723.1 (IP) for up G.711 (ISDN) < > G.723.1 (IP) for up
to 30 voice channels.
to 8 voice channels.
G.711 (IP) < > G.728 (ISDN) for up to G.711 (IP) < > G.728 (ISDN) for up to
20 audio transcoded video channels. 8 audio transcoded video channels.
The gateway automatically performs
A-Law G.711-to-µ-Law G.711
translation between the IP and ISDN
sides if needed.
Note
When your Cisco unit
includes both a gateway and a
MCU, G.728 transcoding is
supported on the MCU only.
Supported video
protocols
H.261, H.263, H.263+ (Annexes F, J and N), H.263++ (Annex W), H.264
Supported video
resolutions
VGA, XGA, SVGA, SIF, 4SIF, CIF, QCIF, 4CIF, 16CIF
Supported bandwidths 56, 64, 112, 128, 168, 192, 224, 256, 56, 64, 112, 128, 224, 256, 336, 384
(Kbps)
280, 320, 336, 384, 448, 512, 672,
768, 1288, 1472, 1680 and 1920
and 512
Note
Bandwidth rates of 256 Kbps and up support the G.722 audio codec.
Call handling
capabilities
For 1 x PRI T1 line:
For 4 x BRI lines:
23 ports (voice)
8 voice-only calls or 8 video calls or
any combination of the two:
23 ports 1B (video and data)
11 ports 2B (video and data)
3 ports 6B (video and data)
For 1 x PRI E1 line:
1 call x 512 Kbps
1 call x 384 Kbps +
2 calls x 256 Kbps
4 calls x 128 Kbps
8 calls x 64 Kbps
30 ports (voice)
30 ports 1B (video and data)
15 ports 2B (video and data)
5 ports 6B (video and data)
Line quality
Supports line echo cancellation, H.323 Fast Start and DTMF detection for
voice and video calls.
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Chapter 1 Functionality
About Gateway Features
Table 1-2
Cisco Gateway Feature Specifics (continued)
Feature
Cisco Unified
Cisco Unified
Videoconferencing 3527 PRI Gateway Videoconferencing 3522 BRI Gateway
IP network connection I10/100Base-T Ethernet IP UTP connection (on the front panel).
Serial control port
(DB-9) connection
RS-232 DTE 9-pin D-type connection on front panel for connection to a PC
terminal or an external modem.
Supported signaling
protocols
5ESS and 4ESS, DMS100, National DMS100, National ISDN, 5ESS
ISDN, Euro-ISDN, VN6 Dialing
(France), NTT (Japan), Hong Kong
Dialing (Hong Kong), Support for
Taiwan PRI system.
Custom/Multipoint (US, Taiwan)
5ESS PTP (US, Taiwan)
ETSI (France, Europe, Taiwan, Hong
Kong)
ETSI PTP (France, Europe, Taiwan)
VN6 Dialing (France)
Austel 1 Dialing (Australia)
KDD, NTT (Japan)
Hong Kong Dialing (Hong Kong).
N/A
PRI interface
Configurable E1/T1 PRI network
interface.
Support for fractional E1/T1 channel
selection.
Configurable as terminal side (TE) or
network side (NT) device.
Configurable Long Haul PRI module
(supported in Japan only).
Switch information
Bonding calls
Numbering Plan Identifier (NPI),
Type of Number (TON) and Network
Specific Facility (NSF) information
elements are configurable per PRI
port.
N/A
Internal Imux providing calls at 128 Internal Imux providing calls at 128
Kbps (2B) up to full PRI of Kbps (2B) up to 512 Kbps (8B) using
1472 Kbps (23B) for T1 and up to full bonding mode 1.
PRI of 1920 Kbps (30B) for E1 using
bonding mode 1.
Parallel dialing for bonded calls.
Internal IVR capacity 30 simultaneous calls
8 simultaneous calls
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Chapter 1 Functionality
About Cisco Unified Videoconferencing 3500 Gateway Applications and Topologies
About Cisco Unified Videoconferencing 3500 Gateway
Applications and Topologies
•
•
•
•
•
About Multimedia Conferencing
The Cisco PRI gateway and BRI gateway enable H.323 endpoints on the IP network to communicate
with an H.320 terminal, an ISDN phone, or a regular phone on a circuit-switched public network without
having to connect directly to these networks. The gateway allows all IP network terminals to support
Figure 1-1
Multimedia Conferencing through the Gateway
H.323
endpoint
Regular
phone
IP network
PSDN
ISDN
ISDN
phone
H.323
endpoint
Cisco
chassis/unit
with serial
gateway
H.323
terminal
Typical multimedia conferencing applications include:
•
•
•
•
•
Business video conferencing
Distance learning
Telemedicine
Video-enabled call centers
Telecommuting
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Chapter 1 Functionality
About Cisco Unified Videoconferencing 3500 Gateway Applications and Topologies
About Point-to-Point Conferencing
The Cisco BRI gateway enables direct video, voice, and data communication between an H.320 (ISDN)
terminal and H.323 (IP) terminals at bandwidths of up to 512 Kbps (4 BRI lines) using bonding mode 1
The Cisco PRI gateway enables direct video, voice, and data communication between an H.320 (ISDN)
terminal and H.323 (IP) terminals at bandwidths of up to 1472 Kbps (23B bonding for T1) and up to
1920 Kbps (30B bonding for E1).
Figure 1-2
Point-to-Point Conferencing through the Gateway
H.323
terminal
IP network
ISDN
H.323
endpoint
H.323
terminal
Cisco
chassis/unit
with serial
gateway
About Multipoint Conferencing
Together with the Cisco MCU, the Cisco PRI gateway and BRI gateway enable H.320 ISDN terminals
to participate in a mixed ISDN-IP multipoint multimedia conference with IP network endpoints (see
For example, when an H.320 ISDN terminal wants to participate in a multipoint conference with H.323
IP endpoints, the H.320 ISDN terminal can either join the multipoint conference by dialing to the
gateway, or be invited into the conference by one of the participating IP endpoints. In either case, the
gateway connects the ISDN terminal to the Cisco MCU, enabling it to participate in the multipoint
conference.
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Chapter 1 Functionality
About Cisco Unified Videoconferencing 3500 Gateway Applications and Topologies
Figure 1-3
Mixed ISDN-IP Multipoint Multimedia Conference
IP
network
H.323
Terminal
IP
H.320
Terminal
IP phone
H.323
Terminal
ISDN
H.320
Terminal
Cisco Unified
Videoconferencing Gateway
H.323
Terminal
H.320
Terminal
Cisco Unified
H.323
Terminal
Videoconferencing MCU
IP
IP phone
H.323
Terminal
About Gateway IP Network Connections
The Cisco PRI gateway and BRI gateway feature one 10/100Base-T Ethernet IP port (on the front panel)
and connect to an IP segment through a direct connection to a network switch.
About Gateway ISDN Network Connections
The Cisco BRI gateway features four BRI ISDN connections. Each BRI line provides two B channels
and one D signalling channel.
The Cisco PRI gateway features configurable E1/T1 PRI ISDN connections. When configured as an E1
connection, each port provides 30 B channels and one D signaling channel. When configured as a T1
connection, each port provides 23 B channels and one D signaling channel. The type of line available
depends on your local ISDN provider. You configure the gateway PRI port to an E1 or T1 interface
accordingly. In addition, you can choose to activate only specific channels by using fractional channel
selection.
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Chapter 1 Functionality
About Cisco Unified Videoconferencing 3500 Gateway Applications and Topologies
PRI Gateways
You can connect the PRI gateway directly to a PRI line provided by your local ISDN provider (as shown
in Figure 1-4), or to a local private branch exchange (PBX) that provides the PRI connection (as shown
Figure 1-4
Connecting the PRI Gateway Directly to a Central Office Switch
Private Public
IP
network
PRI T1/E1
H.323
Terminal
Central office
switch
Cisco Unified
Videoconferencing
Gateway
IP
IP phone
Figure 1-5
Connecting the PRI Gateway to a PBX that Provides a PRI Line
Private Public
H.323 terminal
IP network
Central Office
switch
Cisco chassis/unit
PRI T1/E1
IP phone
PBX
Cisco Gateway
IP
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Chapter 1 Functionality
About Cisco Unified Videoconferencing 3500 Gateway Applications and Topologies
BRI Gateways
You can connect the BRI gateway to a local private branch exchange (PBX) that provides the BRI
connection (as shown in Figure 1-6), or to a public phone network using an NT1 device (as shown in
Figure 1-7).
Figure 1-6
Connecting the BRI Gateway Directly to a PBX that Provides a BRI Line
Private Public
H.323 terminal
IP network
Central Office
switch
Cisco chassis/unit
Cisco Gateway
BRI
IP phone
PBX
IP
Figure 1-7
Connecting the BRI Gateway Directly to a Central Office Switch
Private Public
H.323 terminal
IP network
NT1
device
Central Office
switch
Cisco chassis/unit
Cisco Gateway
BRI
IP phone
IP
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Chapter 1 Functionality
About Cisco Unified Videoconferencing 3500 Gateway Functionality
About Cisco Unified Videoconferencing 3500 Gateway
Functionality
•
•
•
•
About PRI Gateway Call Handling Capacity
Table 1-3 lists the maximum call handling capacity of the PRI gateway for different types of calls.
Table 1-3 PRI Gateway Call Handling Capacity
Call Type Maximum Number of Maximum Number of
Calls Using 1 x E1 PRI
Line
Calls Using 1 X T1 PRI
Line
voice (64 Kbps)
30
23
11
3
2B video (128 Kbps) 15
6B video (384 Kbps)
12B video (768 Kbps) 2
5
1
Note
Enabling ISDN-to-IP DTMF detection in the PRI gateway for video calls reduces the number of
supported calls by half.
About BRI Gateway Call handling Capacity
Table 1-4 lists the maximum call handling capacity of the BRI gateway for four BRI lines, eight
voice-only calls, or eight video calls, or any combination of the two.
Table 1-4
BRI Gateway Call Handling Capacity
Number of Calls
Capacity
1
2
4
8
384 Kbps+ or 412 Kbps
256 Kbps
128 Kbps
64 Kbps
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Chapter 1 Functionality
About Cisco Unified Videoconferencing 3500 Gateway Functionality
About Gateway Call Bandwidth Overhead
According to the H.320 standard, the available bandwidth allocated to a call at any given bit rate will
always be slightly less than the stated maximum for the following reasons:
•
•
All stated maximum call bandwidths include provision for control, audio, video, and data traffic.
Video traffic on the ISDN side contains additional bits for error correction purposes which also
consume bandwidth. Video traffic on the IP side does not include this additional load.
•
Opening an audio channel further reduces the bandwidth available to the video traffic.
For example, a call at 384 Kbps actually has only 363 Kbps available to it. Control and error correction
account for the remaining 21 Kbps.
Resource Allocation across E1/T1 Lines
The gateway can allocate bandwidth resources to calls across separate E1 or T1 connections to maximize
bandwidth capacity in cases where there is not enough capacity for a call on a single E1 or T1
connection, but where sufficient capacity does exist when remaining capacity on both E1/T1 lines is
combined.
For example, a gateway using two T1 lines can support three 6B calls on each T1 line, with 320 Kbps
spare capacity per line:
•
•
•
•
•
Each T1 line provides 23 B channels.
Each B channel supports 64 Kbps
Each T1 line supports 23 x 64 = 1472 Kbps
Each 6B call requires 6 x 64 = 384 Kbps
Each T1 line supports 1472/384 = 3 6B calls + 320 Kbps spare
The gateway processes an additional 6B call requiring a further 384 Kbps by taking bandwidth resources
from each of the two T1 lines, both of which have 320 Kbps available. In this way, the gateway spreads
the call over both T1 lines.
About Peer-to-Peer Connectivity
The gateway supports the following types of connectivity to the IP network
•
•
Through a gatekeeper
Directly to a peer device such as Cisco Unified Communications Manager without the need for a
gatekeeper.
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C H A P T E R
2
Setting Up Your Cisco Unified
Videoconferencing 3500 Gateway
•
•
•
•
•
•
•
•
About Managing and Monitoring the Cisco Unified Videoconferencing 3500 Gateway Unit,
page 2-11
•
•
Physical Description
•
•
•
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Chapter 2 Setting Up Your Cisco Unified Videoconferencing 3500 Gateway
Physical Description
Front Panel
Figure 2-1 shows the front panel of the Cisco Unified Videoconferencing 3500 Gateway unit. Table 2-1
describes the components of the front panel.
Figure 2-1
Cisco Unified Videoconferencing 3500 Gateway Front Panel
GK Reg CD
SERIAL
RST
ALARM ACT
10/100 Base T
PWR
Table 2-1
Front Panel Components
Component
Description
10/100 BaseT connector An RJ-45 connector that provides the primary Ethernet connection for the IP
network port.
SERIAL connector
A DB-9 connector that allows you to connect a PC terminal for local
configuration.
RST button
Allows you to reset the Cisco Unified Videoconferencing 3500 Gateway unit
manually.
GK Reg LED
CD LED
Lights green when the Cisco Unified Videoconferencing 3500 Gateway unit
is registered with a gatekeeper.
Lights green when a PRI or BRI line is enabled and a carrier signal is
detected
ACT LED
Lights green to indicate that there are active calls in the Cisco Unified
Videoconferencing 3500 Gateway unit.
ALARM LED
10/100 BaseT LEDs
Lights green to indicate that an error has occurred and the Cisco Unified
Videoconferencing 3500 Gateway unit requires resetting.
The top part of the 10/100 BaseT connector contains two LED indicators.
The left-hand LED lights green when the local IP network link is active. The
right-hand LED lights green if the connection speed is 100 Mbps, and is off
when the connection speed is 10 Mbps.
Cisco Unified Videoconferencing 3527 PRI Gateway Rear Panel
Figure 2-2 shows the rear panel components of the Cisco Unified Videoconferencing 3527 PRI Gateway
unit. Table 2-2 describes these components.
Figure 2-2
Cisco Unified Videoconferencing 3527 PRI Gateway: Rear Panel
ACT
D-Ch
ACT
D-Ch
ALARM
ALARM
PORT-2
PORT-1
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Requirements for Installing of the Cisco Unified Videoconferencing 3527 PRI Gateway
Table 2-2
Cisco Unified Videoconferencing 3527 PRI Gateway Rear Panel Components
Component
ACT LED
D-Ch LED
Description
Lights green to indicate that there are active calls in the gateway.
Lights green to indicate that the PRI line is enabled and a carrier signal is
detected.
ALARM LED
Displays alarm events for the PRI line.
•
YELLOW —Lights yellow when there is a loss of frame alignment at
the remote side.
•
ORANGE—Lights orange when there is a loss of frame alignment in the
gateway.
PRI LINE connector
RJ-45 connector that provides the PRI line connection for the gateway ISDN
PRI port.
Cisco Unified Videoconferencing 3522 BRI Gateway RTM
Figure 2-3 shows the rear panel components of the Cisco Unified Videoconferencing 3522 BRI Gateway
unit. Table 2-3 describes these components.
Figure 2-3
Cisco Unified Videoconferencing 3522 BRI Gateway: Rear Panel
1
3
2
4
BRI-4
BRI-3
BRI-2
BRI-1
ACT
Table 2-3
Cisco Unified Videoconferencing 3522 BRI Gateway Rear Panel Components
Component
Description
ACT LEDs
Lights green to indicate that there are active calls in the gateway on the
specified BRI line.
BRI LINE connectors
RJ-45 connectors that provide the BRI line connections for the specified
gateway ISDN BRI port.
Requirements for Installing of the Cisco Unified
Videoconferencing 3527 PRI Gateway
These are the requirements for installing the Cisco Unified Videoconferencing 3527 PRI Gateway unit.
•
•
•
Proper clearance at the sides of the unit to allow adequate ventilation, and at least 20 cm clearance
at the back of the unit to allow access to cable connections
A PC with a serial port and terminal emulation software to assign the Cisco Unified
Videoconferencing 3527 PRI Gateway unit an IP address
Dedicated IP address for the Cisco Unified Videoconferencing 3527 PRI Gateway unit
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Preparing for Installation of the Cisco Unified Videoconferencing 3522 BRI Gateway
•
•
•
The IP address of the router that the Cisco Unified Videoconferencing 3527 PRI Gateway unit will
use to communicate across the network
For an H.323 environment, the IP address of the H.323 gatekeeper with which you want the
Cisco Unified Videoconferencing 3527 PRI Gateway unit to register
Available IP network ports on the switch for the Cisco Unified
Videoconferencing 3527 PRI Gateway unit
•
•
•
•
A grounded AC power outlet
A 10BaseT or 100BaseT LAN cable
Ambient room temperature range of 32o to 104oF (0o to 40oC)
Non-condensing relative humidity range of 5% to 90%
Preparing for Installation of the Cisco Unified
Videoconferencing 3522 BRI Gateway
The Cisco Unified Videoconferencing 3522 BRI Gateway prepares the signaling for outbound
videoconference calls that are transmitted over Integrated Services Digital Network (ISDN) networks.
For videoconference information to arrive at its destination, you must work with the BRI service
provider to ensure that the gateway and the ISDN service are compatible. You must gather information
about the service provider equipment and provide the service provider with information about the
gateway.
Before you order BRI service or connect the Cisco Unified Videoconferencing 3522 BRI Gateway to
your existing BRI service, we suggest that you gather the following information.
Procedure
Step 1
Step 2
Identify the ISDN provider you want to use as your Local Exchange Carrier (LEC) for local calls.
The LEC is the local telephone company that provides ISDN services for your local calling area and to
which your equipment connects.
Identify the ISDN provider you want to use as your Interexchange Carrier (IEC) for long-distance calls.
The IEC and the LEC are different companies. Often the LEC will contact the IEC and provision
long-distance service for you. Verify that your LEC performs this task, and contact an IEC if the LEC
does not.
Step 3
Step 4
Step 5
Step 6
Determine how many BRI lines you want to connect to the gateway.
Identify the ISDN equipment or signaling format your LEC uses.
Determine whether you want to use layer 1 line hunting.
Have your ISDN service provider turn off the following switch settings:
•
•
•
•
Packet Mode Data on the D channel
Terminal Display Text
EKTS
Call Appearances
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Verifying the Package Contents
•
•
Key Hold
ACO
Verifying the Package Contents
Procedure
Step 1
Step 2
Step 3
Inspect the contents of the box for shipping damage.
Report any damage or missing items to your Cisco representative.
Videoconferencing 3500 Gateway unit.
Table 2-4
Package Contents with Cisco Unified Videoconferencing 3500 Gateway Unit
Product
Contents
Cisco Unified
Videoconferencing 3527 PRI Gateway or
Cisco Unified
•
Cisco Unified Videoconferencing 3500 Gateway
Unit
•
•
Guide to Cisco Conferencing Documentation
Videoconferencing 3522 BRI Gateway unit
Regulatory Compliance and Safety Information for
Cisco Unified Videoconferencing 3500 Products
•
•
Cisco Unified Videoconferencing Software
CD-ROM
Cisco Information Package
Mounting the Cisco Unified Videoconferencing 3500 Gateway
Unit in a 19-inch Rack
You can optionally mount the Cisco Unified Videoconferencing 3500 Gateway unit in a standard
19-inch rack. Two mounting brackets and a set of screws are included in the Cisco Unified
Videoconferencing 3500 Gateway unit shipping box.
Procedure
Step 1
Step 2
Disconnect all cables including the power cables.
Place the Cisco Unified Videoconferencing 3500 Gateway unit right-side up on a hard flat surface, with
the front panel facing you.
Step 3
Position a mounting bracket over the mounting holes on each side of the Cisco Unified
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Chapter 2 Setting Up Your Cisco Unified Videoconferencing 3500 Gateway
How to Perform the Cisco Unified Videoconferencing 3500 Gateway Unit Initial Configuration
Figure 2-4
Fitting a Bracket for Rack Mounting
Step 4
Pass the screws through the brackets and tighten them into the screw holes on each side of the
Cisco Unified Videoconferencing 3500 Gateway unit using a suitable screwdriver.
Step 5
Step 6
Step 7
Insert the Cisco Unified Videoconferencing 3500 Gateway unit into the 19-inch rack.
Fasten the brackets to the side rails of the rack.
Make sure that the air vents at the sides of the Cisco Unified Videoconferencing 3500 Gateway unit are
not blocked.
How to Perform the Cisco Unified
Videoconferencing 3500 Gateway Unit Initial Configuration
•
•
•
•
•
About the Initial Configuration and Boot Phases
Initial monitoring and administration of the Cisco Unified Videoconferencing 3500 Gateway unit are
performed from a remote PC via a serial connection. This allows you to access the boot configuration
menu of the Cisco Unified Videoconferencing 3500 Gateway unit. At power-up, the Cisco Unified
Videoconferencing 3500 Gateway unit goes through the following boot phases:
•
•
•
Auto-boot—The embedded operating system initializes and displays basic information.
Configuration menu—A 6-second countdown allows you to enter the configuration menu.
Initialization—The Cisco Unified Videoconferencing 3500 Gateway unit completes its boot
sequence and is ready for operation.
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Chapter 2 Setting Up Your Cisco Unified Videoconferencing 3500 Gateway
How to Perform the Cisco Unified Videoconferencing 3500 Gateway Unit Initial Configuration
Note
You can perform serial port configuration of the Cisco Unified Videoconferencing 3500 Gateway unit
only at startup, during a short period indicated by a 6-second countdown. Once the initialization phase
is complete, the only way you can access the configuration menu is by restarting the Cisco Unified
Videoconferencing 3500 Gateway unit.
Connecting to a PC
Use the serial port connection to configure the Cisco Unified Videoconferencing 3500 Gateway unit
with an IP address.
Procedure
Step 1
Step 2
Step 3
Locate the terminal cable shipped with the Cisco Unified Videoconferencing 3500 Gateway unit.
Connect the end labeled PC to the serial port on the computer.
Connect the end labeled Unit to the serial port connector on the Cisco Unified
Videoconferencing 3500 Gateway unit front panel.
Setting the IP Address
You use the serial port to configure the unit with an IP address and other address information.
You use the serial port on the Cisco Unified Videoconferencing 3500 Gateway unit front panel to assign
a new IP address to your Cisco Unified Videoconferencing 3500 Gateway unit. You must assign the
IP address before you connect the Cisco Unified Videoconferencing 3500 Gateway unit to the network.
Before You Begin
The PC terminal should have an installed terminal emulation application, such as HyperTerminal.
Videoconferencing 3500 Gateway unit.
Table 2-5
Requirements for Setting the IP Address
Requirements
Notes
Dedicated IP address for the
Cisco Unified
Videoconferencing 3500 Gateway unit
IP address of the default router the
Cisco Unified
Videoconferencing 3500 Gateway unit
uses to communicate over the network
PC with available serial port and
terminal emulator software installed
RS-232 terminal cable (shipped with
the unit)
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Chapter 2 Setting Up Your Cisco Unified Videoconferencing 3500 Gateway
How to Perform the Cisco Unified Videoconferencing 3500 Gateway Unit Initial Configuration
Procedure
Step 1
Step 2
Step 3
Step 4
Connect the supplied terminal cable to the PC terminal.
Connect the power cable.
Start the terminal emulation application on the PC.
Set the communication settings in the terminal emulation application on the PC as follows:
•
•
•
•
•
Baud rate: 9600
Data bits: 8
Parity: None
Stop bits: 1
Flow control: None
Step 5
Step 6
Turn on the power to the Cisco Unified Videoconferencing 3500 Gateway unit.
After the terminal emulator session starts, press the RST button on the Cisco Unified
Videoconferencing 3500 Gateway unit front panel to reset the module.
A log of the auto-boot events and a VxWorks banner scrolls across the computer monitor.
Note
When the Cisco Unified Videoconferencing 3500 Gateway unit is started for the first time, two
VxWorks banners appear. The configuration option appears after the second banner.
Step 7
When the message “Press any key to start configuration” appears on the screen, press any key within 6
seconds.
The network configuration Main menu appears:
Press any Key To start configuration...
Main menu
Enter <N> to configure default network port values
Enter <P> to change the configuration software password
Enter <A> to display advanced configuration menu
Enter <Q> to quit configuration menu and start GW
Caution
If you do not press a key before the countdown ends, the device continues its initialization and
you can only configure the device by pressing the RST button on the front panel.
Step 8
Step 9
At the prompt, type N to configure default network port values and press Enter.
At the Enter IP address for default interface prompt, type the IP address you want to assign to the
Cisco Unified Videoconferencing 3500 Gateway unit and press Enter.
Caution
Do not use leading zeros in the IP address.
Step 10 At the Enter Default Router IP Address prompt, type the IP address of the router associated with the
segment in which the unit will be installed and press Enter.
Caution
Do not use leading zeros in the IP address.
Step 11 At the Enter IP Mask <HEX> for default device prompt, type the subnet mask as follows:
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Chapter 2 Setting Up Your Cisco Unified Videoconferencing 3500 Gateway
How to Perform the Cisco Unified Videoconferencing 3500 Gateway Unit Initial Configuration
•
Convert the subnet mask IP address to hexadecimal notation, type the hexadecimal number at the
prompt, and press Enter.
For example, for the subnet mask 255.255.255.0 the hexadecimal value you type is FFFFFF00.
Note
You can use the computer’s desktop calculator to convert the subnet mask ID to hexadecimal
notation.
•
If a subnet mask is not used, press Enter.
Step 12 Allow the unit to complete the reboot process. A new emulator session begins.
Step 13 Close the terminal emulator session.
Setting Ethernet Speed and Duplex Parameters
Use the serial port to set the Ethernet speed and duplex parameters that you want the Cisco Unified
Videoconferencing 3500 Gateway to use.
Procedure
Step 1
Access the gateway through the serial port and start a terminal emulator session.
Note
If the gateway is already running, you need to reboot or restart the device.
Step 2
Step 3
When the message “Press any key to start configuration” appears on the screen, press any key within 6
seconds.
The network configuration Main menu appears.
At the prompt, enter A to display the Advanced Configuration menu and press Enter.
The Advanced Configuration menu appears.
Step 4
Step 5
At the prompt, enter 3 to select “Change LAN port Settings” and press Enter.
At the prompt, enter the number or letter for one of the following:
•
•
•
•
•
•
1 - 10Mbps Half Duplex
2 - 100Mbps Half Duplex
3 - 10Mbps Full Duplex
4 - 100Mbps Full Duplex
5 - Auto
Q - Quit
Note
We recommend that you select “5 - Auto” here and also set the Port settings option to “Auto” in
the gateway web user interface at Gateway > Device > Addressing.
Step 6
Press Enter.
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Chapter 2 Setting Up Your Cisco Unified Videoconferencing 3500 Gateway
How to Perform the Cisco Unified Videoconferencing 3500 Gateway Unit Initial Configuration
The network configuration Main menu appears.
Step 7
At the Network Configuration menu, do one of the following:
•
•
Enter the letter for the set of parameters that you want to configure.
Enter Q to save your changes and allow the device to complete the boot process.
Changing the Configuration Tool Login Password
You can use the terminal emulator to change the default password of the default login user before others
can use the Cisco Unified Videoconferencing 3500 Gateway interface.
Procedure
Step 1
Step 2
Start a terminal emulator session for the Cisco Unified Videoconferencing 3500 Gateway unit.
Press the RST button on the front panel of the Cisco Unified Videoconferencing 3500 Gateway unit.
After 60 seconds, a new terminal emulator session begins on the computer monitor.
After the second VxWorks banner scrolls across the screen, the following message appears: “Press any
Key to start the configuration.”
Step 3
Step 4
Step 5
Press any key and then press Enter.
At the prompt, enter P and press Enter to select “change the configuration software password.”
Type the user login name for which you want to change the password and press Enter.
The default user name is admin. This is the user name that allows you to access the Cisco Unified
Videoconferencing 3500 Gateway interface.
Step 6
Step 7
Type the password you want the user to use to log in to the Cisco Unified
Videoconferencing 3500 Gateway interface and press Enter.
There is no default password.
The network configuration Main menu re-appears.
Enter Q and press Enter to exit.
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Chapter 2 Setting Up Your Cisco Unified Videoconferencing 3500 Gateway
Connecting the Cisco Unified Videoconferencing 3500 Gateway Unit to the LAN
Connecting the Cisco Unified Videoconferencing 3500 Gateway
Unit to the LAN
Procedure
Step 1
Step 2
Connect the supplied LAN cable from your network hub to the 10/100BaseT Ethernet port on the front
panel of the Cisco Unified Videoconferencing 3500 Gateway unit. The 10/100BaseT port accepts an
RJ-45 connector.
Connect a separate ISDN or serial line to each PRI or BRI port in the rear panel of the Cisco Unified
Videoconferencing 3500 Gateway unit. The port accepts an RJ-45 connector.
About Managing and Monitoring the Cisco Unified Videoconferencing 3500 Gateway Unit
You can manage and monitor the Cisco Unified Videoconferencing 3500 Gateway unit locally or from
remote connections. You can also upgrade Cisco Unified Videoconferencing 3500 Gateway software.
SNMP Management
The Cisco Unified Videoconferencing 3500 Gateway unit is equipped with an SNMP agent. You can
access the Cisco Unified Videoconferencing 3500 Gateway unit using an SNMP management client.
Local Port Monitoring Connections
You should access the Cisco Unified Videoconferencing 3500 Gateway unit using a local port
connection for preliminary configuration and monitoring.
Serial Port
The Cisco Unified Videoconferencing 3500 Gateway unit includes a DB-9 serial port connector and an
RJ-45 serial port connector. You use the DB-9 serial port to access the boot sequence menu from a local
PC. Using a terminal emulation application running on the PC, you can assign an IP address and subnet
mask to the Cisco Unified Videoconferencing 3500 Gateway unit.
You use the RJ-45 serial port to connect a PC terminal to the Cisco Unified
Videoconferencing 3500 Gateway unit.
Note
A special adapter cable for connecting between a standard DB-9 serial cable and the RJ-45 serial port is
supplied with the Cisco Unified Videoconferencing 3500 Gateway unit.
SVGA Port
The Cisco Unified Videoconferencing 3500 Gateway unit is equipped with an SVGA port for connecting
to a standard PC monitor screen. The SVGA port allows you to view the operating system desktop and
to monitor the applications that are active on the desktop.
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Chapter 2 Setting Up Your Cisco Unified Videoconferencing 3500 Gateway
Accessing the Cisco Unified Videoconferencing 3500 Gateway Administrator Interface
Performing Software Upgrades
You can perform software upgrades by using the Cisco Upgrade Utility to upload files via a network or
modem connection to the Cisco Unified Videoconferencing 3500 Gateway unit. For more information,
Accessing the Cisco Unified Videoconferencing 3500 Gateway
Administrator Interface
The Cisco Unified Videoconferencing 3500 Gateway Administrator is a web interface that allows you to
configure general Cisco Unified Videoconferencing 3500 Gateway unit settings, monitor Cisco Unified
Videoconferencing 3500 Gateway unit operation, create or edit services and perform maintenance.
You access the Cisco Unified Videoconferencing 3500 Gateway Administrator web interface in the
Cisco Unified Videoconferencing 3500 Gateway unit access window by signing in as an Administrator.
You can use your web browser from any remote PC station to monitor and to configure the Cisco Unified
Videoconferencing 3500 Gateway unit. A web server is installed in the Cisco Unified
Videoconferencing 3500 Gateway unit to facilitate the use of the remote web-based monitoring and
management.
Access to the Cisco Unified Videoconferencing 3500 Gateway configuration interface is controlled by a
user name and a password. Once you have entered the settings you want, you should upload them to the
unit for them to take effect, or you can save them to a configuration file to be loaded at a later time.
Before You Begin
These are the requirements for accessing the Gateway Administrator web interface:
•
•
A Java-compliant browser. Microsoft Internet Explorer version 5.5 or later is recommended.
The Cisco Unified Videoconferencing 3500 Gateway unit IP address or a web link to the
Cisco Unified Videoconferencing 3500 Gateway unit.
•
•
Administrator level-access
The required user name and password.
Note
For first-time installation, you must assign an IP address to the Cisco Unified
Videoconferencing 3500 Gateway unit using a serial port connection before you can access the web
Procedure
Step 1
Step 2
Launch your browser and type the IP address or the name of the Cisco Unified
Videoconferencing 3500 Gateway unit.
The Cisco Unified Videoconferencing 3500 Gateway login page appears.
Type the Administrator user name and password in the appropriate fields and click Login. The default
global user name is admin. The default password is <null>.
The Gateway Administrator interface appears.
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Chapter 2 Setting Up Your Cisco Unified Videoconferencing 3500 Gateway
Online Help Registration
Note
If you try to sign in as an Administrator and another Administrator is currently signed in, the
Cisco Unified Videoconferencing 3500 Gateway signs you in as a Read only user and the words
Read Only appear at the top of the window. Read only users cannot edit any of the Cisco Unified
Videoconferencing 3500 Gateway settings.
Online Help Registration
The online help files for the Cisco Unified Videoconferencing 3500 Gateway Administrator interface are
shipped on the Cisco Unified Videoconferencing Software CD-ROM. To use the online help, you must
install the help files for the appropriate Cisco Unified Videoconferencing 3500 Gateway in a shared
directory on your network and register the directory location in the Administrator interface.
If you wish to install the online help on a shared network location and link it to the Cisco Unified
Videoconferencing 3500 Gateway Administrator, see the document Installing Online Help for Cisco
Unified Videoconferencing 3500 Products.
Netscape Navigator Users
Online help files located on the local network and accessed using Netscape Navigator 4.x must be
located on a mapped network drive.
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Online Help Registration
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C H A P T E R
3
Using the Cisco Software Upgrade Utility
•
•
•
About the Cisco Software Upgrade Utility
The Cisco Software Upgrade Utility is an interactive GUI interface that enables you to upgrade Cisco
software installed on Cisco devices.
The Cisco Software Upgrade Utility enables you to select files to be uploaded via a network or modem
connection to the Cisco device. You can select either to perform a typical upgrade which includes all the
new files or a customized upgrade which enables you to select which files to upload.
The upgrade files are uploaded and then burned into the memory of the Cisco device.
Note
Cisco devices automatically save configuration settings before a software upgrade takes place. However,
it is recommended that you save all configuration information using the Export button in the Cisco
device web interface toolbar. You can retrieve all these settings after the software upgrade is complete
by using the Import button in the Cisco device web interface toolbar.
Launching the Cisco Software Upgrade Utility
Procedure
Step 1
Step 1
Download the UpgradeUtility.exe file from the Cisco Unified Videoconferencing Software CD-ROM.
Double click the UpgradeUtility.exe file to run the Software Upgrade Utility.
The upgrade files are extracted and the Upgrade Utility dialog box appears.
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Chapter 3 Using the Cisco Software Upgrade Utility
Upgrading Software
Upgrading Software
You use the Software Upgrade Utility to upgrade Cisco software installed on Cisco devices.
Procedure
Step 1
Step 2
Step 3
In the General Information section of the Upgrade Utility dialog box, enter the IP address of the device
you want to upgrade.
In the Login Information section, enter the administrator user name and password for the target device,
as configured in the device network configuration settings.
(Optional) Modify the read and write community settings for the target device as follows:
•
•
Click Customize SNMP Settings.
The Customize SNMP Settings dialog box displays.
Enter the required read community and write community values.
Note
•
We recommend that you modify the default settings for security purposes.
Click OK to return to the Upgrade Utility dialog box.
Step 4
(Optional) Select the components of the target device you want to upgrade as follows:
•
•
Click Customize.
The Customize dialog box appears.
Check the device components you want to upgrade in the Select the components you want to
upgrade list.
Note
•
The components displayed vary according to the Cisco device upgraded.
Click OK to return to the Upgrade Utility dialog box.
Step 5
Click Upgrade to upgrade all components of the Cisco device software (or only those components you
manually selected via the Customize option).
The Cisco Software Upgrade Utility informs you whether or not the upgrade is successful.
Note
When the upgrade is complete, the Cisco device automatically resets itself and starts operation
with the new software version.
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C H A P T E R
4
Cable Connections and Pin-outs
•
•
•
RS-232 9-Pin Serial Port
Table 4-1 describes the Cisco Unified Videoconferencing 3500 Gateway unit RS-232 9-pin D-type serial
port pin-out configuration.
Table 4-1
RS-232 9-pin D-Type Serial Port Pin-out
Pin
1
Function
NC
I/O
2
RXD
TXD
NC
Input
3
Output
4
5
GND
NC
6
7
NC
8
NC
9
NC
RJ-45 8-Pin IP Network Port
Table 4-2 describes the pin-out configuration of the RJ-45 IP network port.
Table 4-2
Pin-out Configuration of the RJ-45 IP Network Port
Pin
1
Function
TXD+
I/O
Output
Output
2
TXD+
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Chapter 4 Cable Connections and Pin-outs
ISDN Port
Table 4-2
Pin-out Configuration of the RJ-45 IP Network Port
3
4
5
6
7
8
RXD+
NC
Input
NC
RXD-
NC
Input
NC
ISDN Port
Table 4-3 describes the ISDN Port RJ-45 connector pin-out configuration.
Table 4-3
ISDN Port RJ-45 Connector Pin-out
Pin
1
Function
RXD +
RXD -
NC
2
3
4
TXD +
TXD -
NC
5
6
7
NC
8
NC
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C H A P T E R
5
Technical Specifications
Table 5-1
Cisco Unified Videoconferencing 3500 Gateway Unit Technical Specifications
Unit Dimensions
•
•
•
•
Height: 1U (1.75 inches or 44.45 mm)
Width: 17.25 inches (438.15 mm)
Depth: 10 inches (254 mm)
Weight: 4.45 kg (9.81 lbs)—may vary according to configuration
LED Indicators
Front panel
•
ETHERNET:
–
–
Link
Connection Speed
•
•
•
•
•
•
•
•
GK Reg
CD
ALARM
ACT
Rear panel (Cisco Unified
Videoconferencing 3527 PRI Gateway)
ACT
CD
ALARM
ACT 1 to 4
Rear panel (Cisco Unified
Videoconferencing 3522 BRI Gateway)
Push Buttons
•
RST (front panel)
Communication Interfaces
Front panel
•
•
•
•
•
Ethernet 10/100 Mbps auto-negotiate speed select
Asynchronous serial port RS-232 connected via 9-pin D-type connector
RJ-45 serial port (for video processing module)
SVGA port (for video processing module)
USB connector (for video processing module)
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Chapter 5 Technical Specifications
Table 5-1
Cisco Unified Videoconferencing 3500 Gateway Unit Technical Specifications (continued)
Rear panel (Cisco Unified
Videoconferencing 3527 PRI Gateway)
•
1 x ISDN E1/T1 PRI port:
T1 mode
–
Channels: 23B + 1D
Clock rate: 1.544 Mbps
Framing: ESF or D4
Encoding: B8ZS or AMI
Line impedance: 100Ω
–
E1 mode
Channels: 30B + 1D
Clock rate: 2.048 Mbps
Framing: G.704 with CRC4
Encoding: HDB3 or AMI
Line impedance: 120Ω
4 x ISDN BRI ports
Rear panel (Cisco Unified
Videoconferencing 3522 BRI Gateway)
•
•
Chipset
PowerPC MPC755 32-bit RISC microprocessor running at 400MHz or
more
•
•
•
•
•
•
•
•
•
MPC8260 secondary microprocessor running at 200/133MHz or more
RTOS, VxWorks 5.4
Operating System
Memory
32 MB on-board flash memory for field upgrades, supports up to 64 MB
1 MB L-2 Cache at 200 MHz or more
128 MB SDRAM, supports up to 256 MB
Watchdog timer built in
Failsafe
Power Supply
Input 100-240VAC autoswitched
Output + 3.3VDC, + 5VDC, + 12VDC
Maximum power load 150W
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C H A P T E R
6
Safety
•
•
Electrical Safety
To avoid an electric shock or damage to the Cisco Unified Videoconferencing 3500 Gateway unit,
servicing should be performed by qualified service personnel only.
To reduce the risk of damaging power surges, Cisco recommends installing an AC surge arrestor in the
AC outlet from which the Cisco Unified Videoconferencing 3500 Gateway unit is powered.
Warning
Warning
Do not attempt to open the Cisco Unified Videoconferencing 3500 Gateway unit.
Changes or modifications to the device that are not approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
Grounding
The power cable of the Cisco Unified Videoconferencing 3500 Gateway unit should only be connected
to a power outlet that has a protective earth contact. Do not use an extension cord that does not have a
protective conductor (ground). The Cisco Unified Videoconferencing 3500 Gateway unit can become
dangerous if you interrupt any of the protective conductors (grounding) or disconnect any of the
protective earth terminals.
Caution
Caution
For North American installations, select a 3-conductor (18 AWG) power supply cord that is UL listed
and CSA certified. The cord must be terminated in a molded-on plug cap rated 125V/5A, with a
minimum length of 1.5m (6 feet) and no longer than 4.5m (approximately 14 feet).
This is a class I unit. In Denmark, use this unit with an AC cord suited to Danish specifications. The cord
should include an earthing conductor. Plug the unit into a wall socket outlet which is connected to the
protective earth contact. Do not use socket outlets which are not connected to a protective earth contact!
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Chapter 6 Safety
ESD Procedures
Laite on liitettävä suojamaadoituskoskettimilla varustettuun pistorasiaan.
Apparatet må tilkoples jordet stikkontakt.
Apparaten skall anslutas till jordat uttag.
High Voltage
Disconnect the Cisco Unified Videoconferencing 3500 Gateway unit from the power line before
removing the cover. Avoid any adjustment, maintenance, or repair of an opened chassis under voltage.
These actions should only be carried out by a skilled person who is aware of the dangers involved.
Capacitors inside the chassis may still be charged, even if the unit has been disconnected from the power
source.
ESD Procedures
To prevent damage to the Cisco Unified Videoconferencing 3500 Gateway unit by random electrostatic
discharge (ESD), the use of wrist straps is highly recommended.
Batteries
This product may contain a battery. Recycle or dispose of batteries in accordance with the
battery manufacturer’s instructions and local/national disposal and recycling regulations.
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Chapter 6 Sicherheit
Elektrische Sicherheit
Sicherheit
Dieses Kapitel beschreibt die Sicherheitsvorschriften und -vorgaben zur Bedienung der Cisco Unified
Videoconferencing 3515-Plattform einschließlich des Folgenden:
•
•
•
Elektrische Sicherheit
Zur Vermeidung eines elektrischen Schlags oder Schäden an der Cisco Unified Videoconferencing
3515-Plattform darf die Wartung von qualifiziertem Fachpersonal vorgenommen werden.
Erdung
Das Stromkabel der Cisco Unified Videoconferencing 3515 Plattform darf nur an Stromquellen
angeschlossen werden, die einen sch?tzenden Erdkontakt aufweisen. Keine Verlängerungsschnur
verwenden, die keinen Schutzleiter (Erdung) aufweisen. Das Cisco Unified Videoconferencing 3515
Gehäuse kann gefährlich werden, wenn einer der Schutzleiter (Erdung) unterbrochen oder einer der
schützenden Erdungskontakte abgeklemmt wird.
Hochspannung
Das Cisco Unified Videoconferencing 3515 Gehäuse vom Stromnetz nehmen, bevor die Abdeckung
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Chapter 6 Seguridad
Seguridad Electrica
Seguridad Electrica
Para evitar una sacudida eléctrica o daños en la unidad Cisco Unified Videoconferencing 3515, las
reparaciones deberán ser realizadas sólo por personal técnico calificado.
Para reducir el riesgo de las sobretensiones, Cisco recomienda instalar un protector contra
sobretensiones de CA en la salida de CA que alimenta a la unidad Cisco Unified Videoconferencing
3515.
No intente abrir la unidad Cisco Unified Videoconferencing 3515.
Los cambios o las modificaciones en el dispositivo que no hayan sido aprobados por la parte responsable
de la aptitud podrían anular la autorización del usuario para operar el equipo.
Puesta a Tierra
El cable de alimentación de la unidad Cisco Unified Videoconferencing 3515 sólo se deberá conectar a
una salida de potencia que posee un contacto de puesta a tierra de protección. No utilice un cable de
prolongación que no posee un conductor de protección (tierra). La unidad Cisco Unified
Videoconferencing 3515 puede resultar peligrosa si interrumpe alguno de los conductores de protección
(puesta a tierra) o desconecta alguno de los terminales de puesta a tierra de protección.
Alta Tensión
Desconecte la unidad Cisco Unified Videoconferencing 3515 de la línea de alimentación antes de quitar
la cubierta. Evite realizar ajustes, tareas de mantenimiento o reparaciones en el chasis abierto y
conectado. Estas acciones sólo deberán ser realizadas por una persona idónea, que está familiarizada con
los peligros involucrados. Los capacitores que se encuentran en el interior del chasis se podrán cargar
igual, aunque la unidad haya sido desconectada de la fuente de alimentación.
Fuente de Alimentación
Riesgo de sacudida eléctrica y amenaza eléctrica. La desconexión de una fuente de alimentación sólo
desconecta un módulo de fuente de alimentación. Para aislar completamente la unidad, desconecte todas
las fuentes de alimentación.
Procedimientos ESD
Para evitar daños a la unidad Cisco Unified Videoconferencing 3515 por descarga electrostática (ESD)
aleatoria, se recomienda utilizar muñequeras antiestática.
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Chapter 6 Seguridad
Securite Electrique
Securite
Cette section décrit les procédures et les exigences en matière de sécurité concernant la mise en
exploitation de la Cisco Unified Videoconferencing 3515. Les sujets suivants y sont abordés:
•
•
Sécurité Électrique
Prevention des Décharges Électrostatiques
Securite Electrique
Afin de prévenir tout risque d’électrocution ou de détérioration de l'unité Cisco Unified
Videoconferencing 3515, l’entretien doit être effectué exclusivement par des techniciens de maintenance
qualifiés.
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Chapter 6 Seguridad
Prevention des Decharges Electrostatiques
En Suède et en Finlande, l’installation ne doit se faire que dans des zones à accès contrôlé.
Haute Tension
Débranchez l’unité Cisco Unified Videoconferencing 3515 de la prise électrique avant d’enlever le
couvercle. Évitez toute intervention, opération d’entretien ou réparation sur un châssis ouvert sous
tension. Ces actions ne devraient être effectuées que par une personne expérimentée et connaissant les
dangers encourus. Certains condensateurs à l’intérieur du châssis peuvent être encore chargés, même
après que l’unité a été déconnectée de la source électrique.
Prevention des Decharges Electrostatiques
Afin d’éviter d’endommager l’unité Cisco Unified Videoconferencing 3515 par suite de décharges
électrostatiques imprévues, il est vivement recommandé de porter un bracelet électrostatique.
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C H A P T E R
7
Compliance and Certifications
•
•
•
•
Safety Compliance
The Cisco Unified Videoconferencing 3500 Gateway unit supports these safety standards:
•
•
•
•
•
•
UL 60950
CSA C22.2 No. 60950
EN 60950
TS 001
AS/NZS 60950
IEC 60950
EMC
The Cisco Unified Videoconferencing 3500 Gateway unit supports these EMC compliance standards:
•
•
•
•
•
•
•
•
•
•
FCC Part 15 (CFR 47) Class A
ICES-003 Class A
EN 55022 Class A
CISPR22 Class A
AS/NZS CISPR22 Class A
VCCI Class A
CISPR24
EN 55024
EN 50082-1
EN 61000-3-2
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Chapter 7 Compliance and Certifications
Telecom
•
•
EN 61000-3-3
EN 61000-6-1
Warning
This is a class A product. In a domestic environment this product may cause radio interference in
which case the user may be required to take adequate measures.
FCC Part 15 Notice
This section provides RF interference information for the user.
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference, in which case the user will be
required to correct the interference at one’s own expense.
Warning
Changes or modifications to the device that are not approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
Telecom
•
•
•
•
This section lists standards compliance for products that connect to ISDN lines.
ACTA Part 68
Industry Canada
CE CTR3, CE CTR4
ACTA Part 68 Notice
Step 1
This equipment complies with ACTA Part 68. On the cover of this equipment is a label that contains,
among other information, the ACTA registration number. If requested, this information must be provided
to the telephone company.
Step 2
Step 3
Applicable registration jack USOCs (Universal Service Order Codes) for the equipment is RJ48C for
PRI interfaces and RJ49C for BRI interfaces.
An FCC compliant telephone cord and modular plug is provided with equipment. This equipment is
designated to be connected to the telephone network or premises wiring using a compatible modular jack
which is Part 68 compliant. See Installation Instructions for details.
Step 4
If the terminal equipment Cisco Unified Videoconferencing 3500 Gateway causes harm to the telephone
network, the telephone company will notify you in advance that temporary discontinuance of service
may be required. But if advance notice is not practical, the telephone company will notify the customer
as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe
it is necessary.
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Chapter 7 Compliance and Certifications
Environmental Compliance
Step 5
Step 6
The telephone company may make changes in its facilities, equipment, operations or procedures that
could affect the operation of the equipment. If this happens, the telephone company will provide advance
notice in order for you to make necessary modifications to maintain uninterrupted service.
If trouble is experienced with the Cisco Unified Videoconferencing 3500 Gateway equipment, please
contact your Cisco representative for information on service or repairs. If the equipment is causing harm
to the telephone network, the telephone company may request that you disconnect the equipment until
the problem is resolved.
Step 7
Step 8
The Facility Interface Codes are: 04DU9-BN; 04DU9-DN; 04DU9-1SN. The Service Order Code is:
6.0N.
Only Cisco Systems, Inc. qualified service personnel may repair the equipment.
Industry Canada
The Industry Canada (IC) label identifies certified equipment. This certification means that the
equipment meets certain telecommunications network protective, operational and safety requirements.
The IC does not guarantee the equipment will operate to the user's satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to the
facilities of the local telecommunications company. The equipment must also be installed using an
acceptable method of connection. In some cases, the company's inside wiring associated with a single
line individual service may be extended by means of a certified connector assembly (telephone extension
cord). The customer should be aware that compliance with the above condition may not prevent
degradation of service in some situations.
Repairs to some certified equipment should be made by an authorized maintenance facility designated
by the supplier. Any repairs or alterations made by the user to this equipment, or equipment
malfunctions, may give the telecommunications company cause to request the user to disconnect the
equipment.
Users should ensure for their own protection that the ground connections of the power utility, telephone
lines and internal metallic water pipe system, are connected together. This precaution may be
particularly important in rural areas.
The abbreviation, IC, before the registration number signifies that registration was performed based on
a Declaration of Conformity indicating that Industry Canada technical specifications were met. It does
not imply that Industry Canada approved the equipment.
Warning
Users should not attempt to make such connections themselves, but should contact the appropriate
electric inspection authority, or electrician, as appropriate.
Environmental Compliance
Cisco complies with the following EU Directives:
•
•
Restrictions on the Use of Hazardous Substances (RoHS) Directive 2002/95/EC
Waste Electrical and Electronic Equipment (WEEE) Directive 2002/96/EC
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Chapter 7 Compliance and Certifications
Environmental Compliance
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I N D E X
RS-232 9-pin serial port 4-1
call bandwidth overhead 1-12
call handling
A
access control 1-2
ACT LED 2-2, 2-3
BRI gateway capacity 1-11
capabilities 1-4
Administrator interface 2-12
Advanced Configuration menu 2-9
ALRM LED 2-2, 2-3
audio codecs 1-4
PRI gateway capacity 1-11
Certifications
EMC 7-1
audio transcoding 1-4
auto-boot 2-6
Telecom 7-2
chipset 5-2
communication interfaces 5-1
conceal caller ID 1-3
connectors
B
bandwidth
BRI line 2-3
call overhead 1-12
resource allocation 1-12
supported 1-4
Ethernet 2-2
PRI line 2-3
serial port 2-2, 2-11
bonding
calls 1-5
D
boot configuration menu 2-6
BRI
data collaboration 1-2
DB-9 1-5, 2-2, 2-11
D-Ch LED 2-3
default extension 1-2
diagnostics 1-2
dial plan 1-2
call handling capacity 1-11
connecting gateway directly to central office
switch 1-10
connecting gateway directly to PBX 1-10
ISDN connections 1-8
preparing for installation 2-4
BRI LINE connectors 2-3
DID 1-2
direct dialing 1-2
downspeeding 1-3
DTMF 1-2
C
dual video 1-3
cables
duplex parameters 2-9
RJ-45 8-pin IP network port 4-1
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Index
installation requirements 2-3
interoperability 1-2
IP address assign 2-7
IP network connection 1-3, 1-5
ISDN
E
E1/T1 1-8, 1-12
EMC 7-1
encryption 1-3
Ethernet
connection failure 1-3
rollover 1-3
10/100Base-T 1-5
connector 2-2
speed 2-9
IVR 1-2
internal capacity 1-5
Ethernet LED 2-2
L
F
LAN 2-2
failsafe 5-2
10/100Base-T 1-5
LED indicators 2-2, 2-3, 5-1
line quality 1-4
local
fast start 1-3
feature summary
general features 1-2
specific 1-4
configuration 2-11
monitoring 2-11
first-time installation 2-12
front panel 2-2
M
G
memory 5-2
GK LED 2-2
MSN 1-2
multimedia conferencing 1-6
multipoint conferencing 1-7
H
H.239 1-3
H.243 1-3
H.323
N
Netscape Navigator 2-13
fast start 1-3
Network Configuration menu 2-9, 2-10
network load balancing 1-2
Network Specific Facility (NSF) 1-3
I
initial configuration 2-6
installation procedures
set duplex parameters 2-9
set Ethernet speed 2-9
O
online help 2-13
operating system 5-2
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Index
requirements 2-7
installation 2-3
RJ-45 2-2, 2-3, 2-11
rollover 1-3
P
package contents 2-5
password
default login user 2-10
peer-to-peer
routing 1-2
RS-232
connectivity 1-3, 1-12
pin-out configuration
RJ-45 IP network port 4-1
RS-232 9-pin D-type serial port 4-1
point-to-point conferencing 1-7
ports
DTE 9-pin D-type connection 1-5
RST button 2-2, 5-1
S
Safety
RJ-45 IP 4-1
compliance 7-1
RS-232 9-pin serial 4-1
SVGA 2-12
electrical 6-1
ESD procedures 6-2
serial control port 1-5
serial port connector 2-2, 2-11
DB-9 2-11
power supply 5-2
Prevention 6-7
PRI
call handling capacity 1-11
setup procedures
connecting gateway directly to central office
switch 1-9
access Administrator interface 2-12
change default password 2-10
connect to a PC 2-7
connect unit to LAN 2-11
mount unit on a 19-inch rack 2-5
set IP address 2-8
connecting gateway to a PBX 1-9
interface features 1-5
ISDN connections 1-8
PRI LINE connectors 2-3
push buttons 5-1
signaling protocols 1-5
SNMP
management 1-2, 2-11
trap servers 1-3
Q
Q.931 1-2
software upgrades 2-12
software upgrade utility procedures
install and launch 3-1
use utility 3-2
Quality of Service (QoS) 1-2
R
SVGA 2-12
rack mounting 2-5
rear panel 2-2
switch information 1-5
rear panel components 2-3
remote
management 2-11
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Index
T
T.120
data collaboration 1-2
TCS4 1-2
Telecom 7-2
U
unit dimensions 5-1
upgrade software 3-1
V
video conferencing protocols 1-4
video protocols 1-4
video resolutions 1-4
W
web-based management 1-2
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