Chaparral Network Card G5312 G7313 User Manual

G- and K-Series  
External RAID Board Controller  
G5312/G7313  
K5312/K7313  
User’s Guide  
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Copyright  
©1999, 2000 Chaparral Network Storage, Inc.  
Document Number: 07-0033-003  
This document covers G5312, G7313, K5312, and K7313.  
All rights reserved. No part of this publication may be reproduced without the prior written consent of:  
Chaparral Network Storage, Inc.  
7420 E. Dry Creek Parkway  
Longmont, Colorado 80503  
http://www.chaparralnet.com  
Trademarks  
Chaparral Network Storage, Inc. and the Chaparral logo are trademarks of Chaparral Network Storage, Inc.  
AHA and AIC are trademarks of Adaptec, Inc.  
Windows is a registered trademark and Windows NT is a trademark of Microsoft Corporation in the U.S.  
and other countries, used under license.  
All other trademarks are owned by their respective owners.  
Changes  
The material in this document is subject to change without notice. While reasonable efforts have been made  
to ensure the accuracy of this document, Chaparral Network Storage, Inc. assumes no liability resulting  
from errors or omissions in this publication, or from the use of the information contained herein.  
If you would like to provide comments or suggestions on the quality and/or accuracy of this manual, please  
contact Chaparral at http://www.chaparralnet.com/manuals.  
Chaparral reserves the right to make changes in the product design without reservation and without  
notification to its users. Comments and suggestions can be sent to the address listed above.  
Technical Support  
If after reviewing this user’s guide, you still have questions about installing or using your Chaparral  
product, please contact us at (303) 684-3200 or by e-mail at support@chaparralnet.com  
Federal Communications Commission Radio Frequency Interference Statement  
WARNING: Changes or modifications to this unit not expressly approved by the party responsible for  
compliance could void the user’s authority to operate the equipment.  
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant  
to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful  
interference in a residential installation. This equipment generates uses, and can radiate radio frequency  
energy, and if not installed and used in accordance with the instruction manual, may cause harmful  
interference to radio communications. However, there is no guarantee that interference will not occur in a  
particular installation. However, if this equipment does cause interference to radio or television equipment  
reception, which can be determined by turning the equipment off and on, the user is encouraged to try to  
correct the interference by one or more of the following measures:  
!
!
Reorient or relocate the receiving antenna.  
Increase the separation between equipment and receiver.  
i
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!
!
!
Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.  
Consult the dealer or an experienced radio/television technician for help.  
Use a shielded and properly grounded I/O cable and power cable to ensure compliance of this unit to  
the specified limits of the rules.  
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:  
(1) this device may not cause harmful interference and (2) this device must accept any interference  
received, including interference that may cause undesired operation.  
Canadian Compliance Statement  
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment  
Regulations.  
Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matérial brouilleur  
du Canada  
ii  
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G- and K-Series User’s Guide  
viii  
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1
Introduction  
This Users Guide explains how to install and use the Chaparral G- and K-Series  
External RAID Controllers, which are designed to be installed in a RAID enclosure  
and used with a host system to provide a powerful disk subsystem.  
The G5312 and K5312 RAID controllers are fault-tolerant SCSI-to-SCSI RAID  
controllers that bridge the SCSI interface between the host system and the SCSI hard  
drive peripherals. They support low voltage differential (LVD) Ultra2 or single-ended  
Ultra SCSI buses. The G5312 and K5312 have one Ultra2 SCSI host channel and two  
Ultra2 SCSI disk channels. Each disk channel is a separate SCSI bus.  
The G7313 and K7313 offer all of the features of the G5312 and K5312 except that  
they support Fibre Channel (FC) connectivity, single loop. They each have one FC  
host and three Ultra2 SCSI disk channels.  
Administrative software is embedded in firmware; thus, the G- and K-Series requires  
no specific software drivers for the host operating system.  
About This Guide  
This Users Guide describes how to install and configure your Chaparral RAID  
controller. It assumes that you are familiar with the basic functions of your computer  
system. It also assumes that you are familiar with SCSI and Fibre Channel  
configurations and basic network administration terminology.  
1-1  
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G- and K-Series User’s Guide  
Conventions  
This Guide uses several typographical conventions to help explain how to use the  
controller.  
Convention  
Description  
Bold  
Words in bold indicate items to select such as menu items  
or command buttons.  
CTRL-R  
Keys you press simultaneously. In this example, hold  
down the Ctrl key and press the r key.  
Notes give you important information that may affect how  
you decide to set up your system.  
Cautions warn you about actions that may permanently  
delete data or cause damage to your system.  
!
Product Features  
The following sections describe the features of the G- and K-Series RAID controllers.  
Motherboard CPU Subsystem (G-Series)  
! Am5x86-133 MHz processor with internal 16 KB L1 unified code and data  
cache  
! 8-MB zero-wait state, burst mode, extended-data out (EDO) DRAM memory  
(independent of disk cache)  
! 1-MB nonvolatile sectored Flash event/code/configuration store memory  
Motherboard Ultra2 SCSI Channels (G-Series)  
! Onboard Adaptec AIC-789x PCI-Ultra2 SCSI interface controller ASICs  
! All SCSI channels support Wide Ultra2 SCSI (80 MB/sec)  
! Each SCSI channel can independently auto-sense LVD and single-ended modes  
and negotiate Narrow or Wide SCSI  
1-2  
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Introduction  
! Supports full backward compatibility for asynchronous, fast, Ultra 1, and  
Ultra2 SCSI (80 MB/sec)  
! SCSI terminators and termination power sources must reside in the enclosure  
subsystem  
Note: There is no support for high-voltage differential (HVD) SCSI  
(RS-485 SCSI-3 compliant).  
Motherboard Disk Cache (G-Series)  
! Adaptec AIC-2100 dual-port PCI disk cache ECC memory controller  
! PCI-to-PCI Bridge providing full CPU and PCI bus concurrency  
! Disk cache size modularity using standard SDRAM 168-pin ECC DIMM  
(16 MB to 128 MB)  
! Battery backup switching regulator and control interface for disk cache memory  
Battery Interface (G-Series)  
! Battery charger and battery control interface  
! Integrated software-controlled battery charger, diagnostics, and periodic battery  
monitoring  
! Battery pack connection to the motherboard or to the backplane interface  
! Nickel Metal Hydride (NiMH) battery pack delivery of a minimum of 72 hours  
continuous backup to disk cache memory  
Hardware Configuration and Management Support  
(G-Series)  
! Dual RS-232 serial ports  
! Analog-to-digital converter for power, temperature, and enclosure monitoring  
! Onboard standard PC-type lithium disk battery for continuous Real-Time Clock  
(RTC) power when the unit is shut down  
! Dedicated channel activity LEDs, status LEDs, and alarm I/O to backplane  
connector interface  
1-3  
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G- and K-Series User’s Guide  
! General purpose I/O for enclosure-specific functions to backplane connector  
interface  
! SAF-TE support for enclosure management.  
Onboard Connectors (G-Series)  
! 2-pin fan connector (fused 12.0 V)  
! 3-pin battery pack connector  
! 6-pin status/fault/backup LED connector  
Daughterboard (G-Series)  
The G7313 incorporates a FC daughterboard for single loop Fibre Channel  
connectivity.  
Motherboard CPU Subsystem (K-Series)  
The K-Series motherboard that is installed in an enclosure includes the following  
features:  
! IDT C6/C6+ Winchip, 200 MHz processor with internal 64-KB L1 cache and a  
66 MHz/64-bit external bus  
! 8-MB zero-wait state DRAM memory (independent of disk cache)  
! 2-MB nonvolatile sectored Flash event/code/configuration store memory  
Motherboard Ultra2 SCSI Channels (K-Series)  
! Three onboard Ultra2 SCSI (also known as LVD) channels  
! Adaptec AIC-7890 and Adaptec AIC-7896 PCI-LVDS interface controller  
ASICs  
! Ultra2 SCSI channel 0 can operate as an independent target or initiator  
(software dependent)  
! All SCSI channels support Wide Ultra2 SCSI (80 MB/sec)  
! Each SCSI channel can independently auto-sense LVD and single-ended modes  
and negotiate Narrow or Wide SCSI  
1-4  
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Introduction  
! Supports full backward compatibility for asynchronous, fast, Ultra 1  
(40 MB/sec), and Ultra2 SCSI (80 MB/sec)  
! Onboard Ultra2 SCSI terminators supporting auto-detection and auto-  
configuration for LVD/SE  
! Onboard termination power source circuit breakers  
Note: There is no support for high-voltage differential (HVD) SCSI (RS-  
485 SCSI-3 compliant).  
Motherboard Disk Cache (K-Series)  
! Adaptec AIC-2100 dual-port PCI disk cache ECC memory controller  
! PCI-to-PCI Bridge providing full CPU and PCI bus concurrency  
! Disk cache size modularity using standard SDRAM 168-pin ECC DIMM  
(16 MB to 128 MB)  
! Battery backup switching regulator and control interface for controller cache  
memory  
! Onboard battery charger and intelligent control/monitoring interface  
Integrated Battery Backup and Interface (K-Series)  
! Battery charger and battery control interface  
! Integrated software controlled battery charger, diagnostics, and periodic battery  
monitoring  
! Nickel Metal Hydride (NiMH) battery pack delivery of greater than 72 hours  
continuous backup to controller cache memory  
! Software-controlled battery charger and diagnostics  
1-5  
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G- and K-Series User’s Guide  
Hardware Configuration and Management Support  
(K-Series)  
! RS-232 serial port for configuration and troubleshooting  
! Analog-to-digital converter for power, temperature, and enclosure monitoring  
! Onboard standard PC-type lithium battery for continuous Real-Time Clock  
(RTC) power when the unit is shut down  
Onboard Connectors (K-Series)  
! Qty = two 2-pin fan connector (fused 12.0 V)  
! 3-pin battery pack connector  
! Front panel 26-pin connector  
Fibre Channel Connection (K-Series)  
The K7313 features a Fibre Channel connection for single loop Fibre Channel  
connectivity.  
Fibre Channel Features  
! JNI FC interface controller  
! 64 KB x 18 parity-protected synchronous SRAM for queuing up to 500  
command blocks  
! VSC7125 full-speed 10-bit transceiver, SERDES, for FC-0 interface  
! 93C56 serial EEPROM, 2 Kbit in 128 x 16 organization, for storing system  
configuration parameters  
! MIA detection circuit for optical module operation support  
! LT1117, 5.0 V to 3.3 V stepdown linear voltage regulator for local 3.3 V supply  
! 106.25 MHz clock generator for full-speed FC operation  
1-6  
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Introduction  
Specifications  
The following sections describe the physical, electrical, environmental, and battery  
specifications of the G- and K-Series.  
Physical (G-Series)  
Table 1-1 shows the physical specifications of the motherboard and daughterboard:  
Table 1-1. Physical Specifications  
Item  
Specifications  
Motherboard  
Form factor: 4.25 x 9.0 inch PCB outline  
0.77 inch max Z-axis height without daughterboard  
1.02 inch max Z-axis height single daughterboard  
376-pin backplane connector receptacle  
Daughterboard  
Form factor: 4.0 x 2.19 inch max PCB board, 0.54 inch  
typical Z-axis height above top surface of motherboard PCB  
100-pin surface mount connectors with 0.8-mm pin pitch,  
7-mm connector stack height  
Electrical (G-Series)  
Table 1-2 shows the electrical specifications of the controllers:  
Table 1-2. Electrical Specifications  
Item  
Specifications  
VCC  
+5.0 Vdc  
G5312/G7313:  
3.0A typical Ultra2 SCSI host  
4.0A max Ultra2 SCSI host  
4.0A typical FC host  
5.0A max FC host  
A/D Monitoring  
-3.5% to +6.5% Normal operation  
4.825 Vdc to 5.325 Vdc  
>-6.5% to <+10.0% Degraded mode  
(warning alert)  
>4.67 Vdc to <5.5 Vdc  
1-7  
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G- and K-Series User’s Guide  
Table 1-2. Electrical Specifications (Continued)  
Specifications  
Item  
<-6.5%, >+10.0 Controller shutdown  
(failure)  
<4.67 Vdc, 5.5 Vdc  
+12V  
+12 Vdc  
0.6A max battery charging  
0.1 A typical normal operation  
0.2 A max normal operation  
A/D Monitoring  
±10.0% normal operation  
(10.8 Vdc to 13.2 Vdc)  
>±10% Degraded mode (warning alert)  
(9.6 Vdc to 10.8 Vdc)  
(13.2 Vdc to 14.4 Vdc)  
>±20% Controller shutdown (failure)  
<9.6 Vdc and >14.4 Vdc  
Environmental (G-Series)  
Table 1-3 shows the environmental specifications of the controllers:  
Table 1-3. Environmental Specifications  
Item  
Specifications  
Reliability  
MTBF (Mean Time Between Failure): 200,000 power-  
on hours  
MTTR (Mean Time To Repair): 20 minutes  
Temperature  
Internal ambient operating:  
o
o
5 C to 50 C maximum with specified air flow for  
G5312  
o
o
5 C to 45 C maximum with specified air flow for  
G7313  
o
o
Normal operating: 5 C to 50 C for SCSI host,  
o
o
5 C to 45 C for FC host  
o
o
o
o
Degraded mode operating: 0 C to 5 C and 50 C to 55 C  
for SCSI host,  
o
o
o
o
0 C to 5 C and 45 C to 55 C for FC host  
o
o
Non-operating: -40 C to +100 C  
1-8  
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Introduction  
Table 1-3. Environmental Specifications (Continued)  
Item  
Specifications  
Humidity  
Operating: 10% to 85% non-condensing  
Non-operating: 5% to 90% non-condensing  
1
Air flow  
10.0 cubic feet/minute (CFM ) minimum along  
longitudinal axis of controller at maximum temperature  
-7  
-5  
Vibration  
5 Hz @ 2.0 x 10 PSD, 17-500 Hz @ 2.2 x 10 PSD  
2
(PSD = power spectral density g /Hz) per IBM C-S 1-  
9711-002  
Shock  
Vertical: 30.0 g @ 3.0 msec pulse width  
Horizontal: 15.0 g @ 3.0 msec pulse width per IBM C-S  
1-9711-007  
1
Linear flow along controller Y (long) axis  
Battery (G-Series)  
Table 1-4 shows the specifications of the G5312/G7313 battery available from  
Chaparral:  
Table 1-4. Battery Specifications  
Item  
Specifications  
Charge time  
Operating range  
4 hours maximum  
o
o
o
5 C to +40 C = 3 year life; > 40 C = 1 year life  
o
o
Storage  
-20 C to +40 C  
temperature  
Storage humidity  
65% ± 20%  
A fully charged battery can provide a minimum of 72 hours backup time using all  
ranges of DIMM sizes. Replace batteries only with the same type as provided by the  
manufacturer. Dispose of batteries according to manufacturer’s instructions.  
If you must store the battery for a long time, you should take certain precautions to  
ensure the battery has sufficient charge when it is returned to service. The  
recommended storage temperature is between +5°C to +25°C. Avoid temperature  
extremes exceeding -20°C or +40°C for any extended period of time. Exposure to  
extreme temperatures causes the battery to discharge at a faster rate and can take  
longer to take a full charge when it is returned to service. A new battery or fully  
discharged battery can take from four to eight hours or more to fully charge.  
1-9  
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G- and K-Series User’s Guide  
Physical (K-Series)  
Table 1-5 shows the physical specifications of the motherboard and daughterboard.  
Table 1-5. Physical Specifications  
Item  
Specifications  
Motherboard  
Form factor: 4.95 x 7.34 inch motherboard PCB, 1.25 inch max Z-axis  
height  
AMP Z-Pack backplane mating receptacle, 235-pin connector with  
2
combined LVD, FC, RS-232 serial port, I C, general purpose I/O  
(GPIO), and power  
Daughterboard  
Form factor: 4.0 x 2.19 inch max PCB board, 0.54 inch typical Z-axis  
height above top surface of motherboard PCB.  
100-pin surface mount connectors with 0.8-mm pin pitch, 7-mm  
connector stack height  
Electrical (K-Series)  
Table 1-6 shows the electrical specifications of the controllers.  
Table 1-6. Electrical Specifications  
Item  
Specifications  
VCC  
+5.0 Vdc  
3.0 A max operating current (K5312, LVDS host)  
4.0 A max operating current (K7313, Fibre Channel  
host)  
A/D Monitoring  
-3.5%, +6.5% normal operation  
4.825 Vdc to 5.325 Vdc  
-5.0%, +10% degraded mode (warning alert)  
4.75 Vdc to 5.5 Vdc  
<-5.0%, >+10.0% controller shutdown (failure)  
+12V  
+12.0 Vdc  
1.4 A max operating current (no battery or battery  
charged)  
1.8 A max operating current (battery charging)  
1-10  
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Introduction  
Table 1-6. Electrical Specifications  
Specifications  
A/D Monitoring  
Item  
± 8.0% normal operation  
11.04 Vdc to 12.96 Vdc  
± 10.0% degraded mode (warning alert)  
(10.8 Vdc) (13.2 Vdc)  
>± 10.0% controller shutdown (failure)  
14.4 Vdc  
Battery  
0.4 A max charging current  
0.04 A typical trickle charge current (normal  
operation)  
A/D Monitoring  
Internal thermocouple in battery pack monitored  
Warning issued if pack exceeds temperature range  
o
o
(5 C to 45 C)  
Write back cache remains enabled during battery  
pack thermal warning  
Environmental (K-Series)  
Table 1-7 shows the environmental specifications of the controllers.  
Table 1-7. Environmental Specifications  
Item  
Specifications  
Reliability  
K5312 Main Board: MTBF = 200,000 hours  
K7313 Main and Fibre Boards: MTBF = 140,000 hours  
CPU Fan = 37,523, MTTF = 4.3 years  
Battery = 26,300, MTTF - 3.0 years  
Note: Battery life is probably higher based on duty cycle, battery  
stress is primarily during re-charge activity if battery backup is  
activated.  
o
o
Temperature  
5 C to 45 C normal operating range with unobstructed airflow  
o
o
o
o
0 C to 5 C and 45 C to 50 C degraded mode operating range  
o
o
-40 C to +100 C non-operating/storage (without battery pack)  
o
o
5 C to 25 C non-operating/storage (with battery pack)  
1-11  
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G- and K-Series User’s Guide  
Table 1-7. Environmental Specifications  
Item  
Specifications  
Humidity  
10% to 85% non-condensing operating (without battery pack)  
60% to 70% non-condensing operating/non-operating (with battery  
pack)  
5% to 90% non-condensing non-operating (without battery pack)  
Internally cooled, unobstructed  
Air flow  
Vibration  
-7  
-5  
5 Hz @ 2.0 x 10 PSD, 17-500 Hz @ 2.2 x 10 PSD (PSD = power  
2
spectral density g /Hz) per IBM C-S 1-9711-002  
Shock  
Vertical: 30.0 g @ 3.0 msec pulse width  
Horizontal: 15.0 g @ 3.0 msec pulse width per IBM C-S 1-9711-007  
Battery (K-Series)  
Table 1-8 shows the specifications of the battery available from Chaparral.  
Table 1-8. Battery Specifications  
Item  
Specifications  
Charge time  
Operating range  
4 hours maximum  
o
o
o
5 C to +40 C = 3 year life; > 40 C = 1 year life  
o
o
Storage  
5 C to 25 C  
temperature  
Storage humidity  
65% ± 5%  
Note: Outside these limits the battery life will be diminished.  
If you must store the battery for a long time, you should take certain precautions to  
ensure the battery has sufficient charge when you return it to service. The  
recommended storage temperature is between +5oC to +25oC. Avoid temperature  
extremes exceeding -20oC or +40oC for any extended period of time. Exposure to  
extreme temperatures causes the battery to discharge at a faster rate and can take  
longer to take a full charge when it is returned to service. A new battery or fully  
discharged battery can take from four to eight hours or more to fully charge.  
1-12  
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Introduction  
Reference Documents  
External Documents  
! Adaptec’s AIC-7890/91 and AIC-7896, PCI Bus Master Single-chip LVDS  
Ultra II ASIC Data Book  
! Adaptec’s AIC-1160, PCI Bus Master Single-chip Fibre Channel Data Book  
! SCSI-2 and SCSI-3 Specification - ANSI standard documents  
! Fibre Channel Physical and Signaling Interface (FC-PH) - ANSI standard  
document  
Chaparral Documents  
! Chaparral CAPI Functional Specification  
! Chaparral K5312/K7313 Board-Only Design-In Handbook  
! G5312/G7313 External Raid Controller Design-In Handbook  
! Multi-LUN SAF-TE Environmental Processor Design  
1-13  
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G- and K-Series User’s Guide  
1-14  
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2
Hardware Installation  
This chapter explains how to connect the controller in your RAID enclosure to your  
network and host computer.  
Connecting the Controller  
Your controller is already installed in an enclosure. Before you configure the  
controller and create arrays, you must connect the controller, which has two types of  
data connections:  
! SCSI channel (G5312 and K5312)—permitting connection to a server (host).  
! Fibre Channel (G7313 and K7313)—permitting connection to other FC  
devices, typically through an arbitrated loop or SAN with fabric.  
! RS-232 serial port—for configuration and management of the controller.  
Connecting to the SCSI Port  
You can connect the controller (G5312 and K5312) to a SCSI port. Refer to your  
enclosure documentation for the type of connector required.  
To connect to the SCSI port:  
1
2
3
Be sure the enclosure is turned off.  
Connect one end of the SCSI cable to the SCSI port on the enclosure.  
Connect the other end of the SCSI cable to a server’s SCSI port.  
Connecting to the Fibre Channel Port  
You can connect the controller (G7313 and K7313) to an FC HBA or to an FC switch  
or hub. You must use proper FC components. Refer to your enclosure documentation  
for the type of connector required.  
2-1  
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G- and K-Series User’s Guide  
To connect to the Fibre Channel port:  
1
2
3
Be sure the enclosure power is turned off.  
Connect one end of the Fibre Channel cable to the FC port on the enclosure.  
Connect the other end of the Fibre Channel cable to a server’s HBA or to an  
arbitrated loop hub or fabric switch.  
4
Turn power on and begin configuration.  
Connecting to the RS-232 Port  
You use the RS-232 port to update the firmware, configure, and monitor the  
controller using a VT-100/ANSI computer with a terminal emulator.  
Refer to your enclosure documentation for information about the correct type of cable  
to use. Use a 9-pin straight-through cable. A null modem cable does not work.  
9 Pin Female  
D SUB  
9 Pin Female  
D SUB  
2
3
5
2
3
5
Configure the RS-232 port in your terminal emulator software using the following  
settings:  
! Baud rate: 9600, 19200, 38400, 57600, or 115200; 115200 best for  
downloading firmware upgrades  
! Data Bits: 8  
! Stop Bits: 1  
! Parity: None  
! Flow Control: None or XON/XOFF.  
2-2  
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Hardware Installation  
To connect to the RS-232 port:  
1
2
Be sure the enclosure power is turned off.  
Using a straight-through serial cable, connect one end of the cable to the serial  
port on the enclosure.  
3
4
Connect the other end of the serial cable to the serial port on the computer that  
will monitor and configure the controller.  
Turn power on and begin configuration.  
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2-4  
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3
Accessing the Disk Array  
Administrator Software  
You can display and change a variety of settings using the Disk Array Administrator  
software. Using the Disk Array Administrator, you can:  
! Create and mange arrays (see Chapter 4, Creating and Managing Arrays)  
! Monitor system status (see Chapter 5, Monitoring System Status)  
! Manage spares (see Chapter 6, Managing Spares)  
! Configure the controller (see Chapter 7, Configuring the Controller)  
! Manage disk drives and enclosures (see Chapter 8, Managing Disk Drives and  
You can access the Disk Array Administrator software using the RS-232 serial port  
connection on the controller. You must connect a computer with terminal emulator  
software, such as HyperTerminal, to the serial port according to Connecting to the  
Accessing the Disk Array Administrator  
Using the RS-232 Serial Port  
You can access the Disk Array Administrator software using the RS-232 serial port.  
You must use a straight-through serial cable. You cannot use a null modem cable.  
Configure the RS-232 port in your terminal emulator software using the following  
settings:  
Setting  
Value  
Terminal Emulation  
Font  
VT-100 or ANSI (for color support)  
Terminal  
3-1  
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G- and K-Series User’s Guide  
Setting  
Value  
None  
80  
Translations  
Columns  
Set the communications parameters for the terminal program as follows:  
Setting  
Value  
Baud rate  
Data bits  
Stop bits  
Parity  
115,200  
8
1
None  
Flow Control  
Connector  
Software (XON/XOFF)  
COM1 (typically)  
To access the Disk Array Administrator software using the RS-232 serial port:  
1
From the computer connected to the controller, start your terminal emulation  
software.  
Be sure that your terminal emulation software is set to use the correct COM port  
page 9-1 for more details on how the controller can auto-detect the baud rate.  
2
Press CTRL-R.  
The initial Chaparral Disk Array Administrator screen displays.  
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Accessing the Disk Array Administrator Software  
3
Press Enter.  
The System Menu displays.  
You can now perform all of the functions described in following chapters. All  
steps start from the System Menu.  
If an alarm condition has occurred, you will see a message about the problem.  
This message will also be stored in the event log.  
Navigating the Disk Array Administrator  
Software  
You can navigate the Disk Array Administrator software using your keyboard.  
Table 3-1 below describes the primary navigation and selection methods:  
Table 3-1. Disk Array Administrator navigation  
To  
Do this  
Select a menu item  
Press the and and press Enter.  
or  
Press the letter that is a different color (or  
highlighted) in a menu item (hot key).  
Return to the previous menu or  
screen without saving your changes  
Press Esc, CTRL+Z, or .  
Scroll through the available choices  
for a setting  
Press the and .  
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Note: After four minutes of inactivity, the Disk Array Administrator  
software times out and returns to the initial screen.  
Changing the Screen Display  
After you have accessed the Disk Array Administrator software, you can change the  
screen display using a combination of keystrokes, as shown on the System Menu.  
Table 3-2 lists the keystrokes required to change various screen displays.  
Table 3-2. Changing screen displays  
Select  
Function  
Ctrl-A  
Toggles between ANSI and VT100 character sets  
(use VT100 for legacy systems)  
Ctrl-B  
Ctrl-E  
Toggles between black and white and color screen  
Toggles between the event log, hardware  
information, and configuration information screens  
Ctrl-H  
Ctrl-R  
Displays Help screen  
Refreshes screen  
Ctrl-Z,  
Escapes or quits menu  
Esc, or ←  
Disk Array Administrator Menu Tree  
Figure 3-1 on page 3-5 and Figure 3-2 on page 3-6 describe the complete Disk Array  
Administrator menu hierarchy. In the Disk Array Administrator, menu options that  
are not accessible appear gray. For example, the Array Menu is not accessible unless  
one or more arrays exist.  
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Accessing the Disk Array Administrator Software  
Figure 3-1. Menu tree  
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Figure 3-2. Menu tree (continued)  
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4
Creating and Managing Arrays  
Using the Disk Array Administrator, you can create and manage arrays. You can  
perform the following array-related functions:  
! Create arrays (see page 4-1)  
! View array and drive status (see page 4-8)  
! Stop the initialization process (see page 4-14)  
! Verify an array (see page 4-15)  
! Reconstruct an array (see page 4-17)  
! Expand array capacity (see page 4-18)  
! Change the array Logical Unit Number (LUN) (see page 4-21)  
! Change the array name (see page 4-22)  
! Trust an array (see page 4-22)  
! Delete an array (see page 4-24)  
Creating Arrays  
You can create an array anytime. The following table describes the drive  
requirements for each RAID level.  
Table 4-1. Drive requirements by array type  
Minimum  
No. of  
Drives  
Maximum  
No. of  
Drives  
RAID Level  
Volume Set  
1
2
3
3
1
0
3
4
16  
16  
16  
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Table 4-1. Drive requirements by array type (Continued)  
Minimum  
No. of  
Maximum  
No. of  
RAID Level  
Drives  
Drives  
5
50  
3
6
2
16  
16  
16  
Mirrored  
Note: Before you create more than one array, you must be sure that your  
host operating system supports multiple Logical Unit Numbers (LUNs).  
Most operating systems do, or have an option you can enable to support  
multiple LUNs. If your operating system does not support multiple LUNs,  
the host will only be able to see one array.  
To create an array:  
1
From the System Menu, select Add an Array and press Enter.  
The Enter Array Name screen displays.  
2
Enter a name for the array and press Enter.  
You can use up to 35 characters. You can include any characters in the name,  
including spaces.  
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If you do not want to name the array, you can just press Enter. You can add or  
change the name later.  
The LUN screen displays.  
3
Select the LUN for the array and press Enter.  
The LUN that displays is the suggested default LUN assignment.  
If the letters OV appear before a LUN, it indicates that the selection overlaps  
with a soft LUN, probably the controller or SAF-TE Environmental Processor  
(SEP) LUN. You can create an array at an overlapped LUN, but it is not visible  
to the host system until you reboot the controller.  
Note: Most Unix, Linux, and Macintosh operating systems require the  
controller LUN be a higher value than all array LUNs. Before creating your  
first array, change the controller LUN to a higher value or choose NONE  
(best choice) if you are not using CAPI to manage the arrays. This allows  
your first array to be seen at LUN 0.  
The system warns you about the LUN for UNIX and Macintosh, as above, the  
first time you create an array. Press Enter and the system asks if you want to be  
warned again. Select No to avoid receiving this warning again, otherwise select  
Yes to be warned the next time you create an array.  
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The RAID Type screen displays.  
4
Select the array type: RAID0, RAID3, RAID4, RAID5, RAID50, VOLUME  
(a single drive similar to just a bunch of disks (JBOD) except that it includes  
metadata), or MIRRORED and press Enter.  
Note: A RAID 10 array is created when there are more than two drives in a  
mirrored array.  
See Appendix A, Array Basics for more information.  
The Number of Drives screen displays.  
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5
Enter the number of drives (excluding spares) you want in the array and press  
Enter.  
The Select Drives screen displays with a list of all available drives, including  
the following information about each drive:  
– Channel  
– SCSI ID  
– Drive capacity  
– Drive manufacturer  
– Drive model number  
– Drive firmware revision  
– Drive state  
6
Select the drives you want to use for the array and press Enter.  
You select a drive by highlighting it and pressing Enter. Each selected drive  
turns gray in the drive list. After you press Enter for the number of drives you  
entered previously, the system automatically goes to the next screen. To skip a  
drive, use the or keys.  
If the array is mirrored, RAID 3, RAID 4, RAID 5, or RAID 50 and you have  
one or more drives left, the Number of Spares screen displays.  
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7
If the Number of Spares screen displays, enter the number of spares you want to  
add and press Enter.  
This creates dedicated spares that can only be used by this array. A dedicated  
spare drive will not be available for any other use. For more information about  
If you do not want a spare, enter 0.  
The Select Drives screen displays.  
8
If the Select Drives screens displays, select the drive you want to use as a  
dedicated spare and press Enter.  
Only available drives, that is, drives that are not members of an array and are  
not assigned as a dedicated or pool spares, display. You can delete a dedicated  
spare from the array at any time. For more information see, Deleting a  
You select a drive by highlighting it and pressing Enter. Each selected drive  
turns gray in the drive list. After you press Enter for the number of drives you  
entered previously, the system automatically goes to the next screen. To skip a  
drive, use the or keys.  
If the array you are creating is a RAID 3, RAID 4, RAID 5, or RAID 50, the  
Chunk Size screen displays.  
9
If the Chunk Size screen displays, select the chunk size and press Enter.  
The chunk size is the amount of contiguous data that is written to an array  
member before moving to the next member of the array. To determine the  
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appropriate chunk size, refer to your operating system documentation. For  
example, the default chunk size for Windows NT and many other operating  
systems is 64 KB. If you are using the array for a database with very small  
records, you may want to use a smaller chunk size.  
The system confirms that you want to create the array.  
10 Select Yes and press Enter.  
A message notifies you that the array is being created and shows the progress of  
the initialization process. The array initialization process takes from several  
minutes to more than an hour depending on the array type (volume, RAID 0,  
and RAID 1 are the fastest), array size, drive speed, and other processes running  
on the controller.  
You can press Esc to return the Disk Array Administrator menus and perform  
other functions. To check the progress of the array initialization, select Array  
Menu from the System Menu. The status of the initialization displays in the list  
of arrays.  
If you find that you need to change the disks or some other array configuration,  
you can stop the array initialization process. See Stopping the Array  
Note: Most operating systems, such as Windows NT 4.0, require you to  
reboot the host system to see the new array. NetWare v3.12 and higher can  
recognize new devices by typing the command SCAN FOR NEW  
DEVICES at the console prompt. Other operating systems might have  
similar features.  
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Managing Arrays  
The Disk Array Administrator software lets you manage your arrays in a variety of  
ways. You can:  
! View array and drive status (see page 4-8)  
! Stop the initialization process (see page 4-14)  
! Verify an array (see page 4-15)  
! Reconstruct an array (see page 4-17)  
! Expand array capacity (see page 4-18)  
! Change the array LUN (see page 4-21)  
! Change the array name (see page 4-22)  
! Trust an array (see page 4-22)  
! Delete an array (see page 4-24)  
Viewing Array Status  
You can view the status of an array, including the following information:  
! State—Online, Offline, Critical, or Fault-tolerant.  
! Name—The name given to the array.  
! RAID—RAID type (0, 3, 4, 5, 50, Volume, or Mirrored). The term “mirrored”  
is used for both RAID 1 and RAID 10 arrays.  
! # of Drives—Number of drives in the array when fault-tolerant. For example, if  
you create a three-drive RAID-5 array and lose one drive, the number will still  
display 3.  
! # of Spares—Number of spare drives dedicated to this array.  
! LUN #—LUN presented to the host system.  
! Size—Size of the entire array (expressed in MB or GB for arrays larger than  
10 GB).  
! Chunk size—The array’s chunk size.  
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! WBcache—Status of the write-back cache (enabled or disabled) for this array.  
! Created—Date the array was created.  
! Utility—Utility running (None, Verify, Reconstruct, Expand, or Initialize).  
To view the status of an array:  
1
From the System Menu, select Array Menu and press Enter.  
The Select Array screen displays with a list of existing arrays.  
2
Select the array you want and press Enter.  
The Array Menu screen displays.  
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3
Select Array Status and press Enter.  
The status screen displays showing the status of the array you selected.  
4
Press Esc to return to the Array Menu.  
Viewing Array Statistics  
You can view the current array statistics. The following statistics are available:  
! Read—Total number of host read requests directed to the array  
! Write—Total number of host write requests directed to the array  
! SecRd—Total number of sectors read from the array  
! SecWt—Total number of sectors written to the array  
! Queue Depth—Current number of commands from the host that are queued up  
! I/O Size—Last host I/O block size request in 512-byte sectors  
Similar statistics are also available on an aggregate basis for all array LUNs. For more  
To view the array statistics:  
1
From the System Menu, select Array Menu and press Enter.  
The Select Array screen displays with a list of existing arrays.  
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2
3
Select the array you want and press Enter.  
The Array Menu screen displays.  
Select Array Statistics and press Enter.  
The statistics menu screen displays.  
4
Select View Statistics and press Enter.  
The statistics screen displays showing the statistics of the array you selected.  
5
Press Esc to return to the statistics menu.  
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Resetting Array Statistics  
You can reset the follow array statistics to zero:  
! Read  
! Write  
! SecRd  
! SecWt  
! I/O Size  
Note: Resetting statistics here also resets the statistics for this array that are  
included in the aggregate statistics. See Displaying Overall Statistics on  
You may want to reset the statistics if you are monitoring performance or doing  
benchmark testing. You may also want to reset statistics when you change how you  
are using the array.  
Note: You cannot reset the queue depth value. It always reflects the current  
I/O queue depth.  
To reset array statistics:  
1
2
3
4
5
From the System Menu, select Array Menu and press Enter.  
The Select Array screen displays with a list of existing arrays.  
Select the array you want and press Enter.  
The Array Menu screen displays.  
Select Array Statistics and press Enter.  
The statistics menu screen displays.  
Select Reset Statistics and press Enter.  
The system confirms that you want to make the change.  
Select Yes and press Enter.  
The system confirms that the statistics have been cleared and returns to the  
statistics menu.  
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Viewing Drive Status  
You can view the status of the drives in an array, including the following information:  
! Drive number—This drive’s sequential position in the controller’s drive list  
! Drive status—Whether the drive is up or down  
! Channel number—Back-end disk bus number  
! Target ID  
! Size—Size of the drive in MB  
! Status—If part of an array, this displays the array name and member number. If  
a spare, this displays the type of spare. If unused, displays Available. If drive  
was part of an array that no longer exists, displays Leftover.  
Note: If a drive has failed or malfunctioned, it may not be listed.  
To view drive status:  
1
2
3
From the System Menu, select Array Menu and press Enter.  
The Select Array screen displays with a list of existing arrays.  
Select the array you want and press Enter.  
The Array Menu screen displays.  
Select Drive Status and press Enter.  
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The drive status screen displays showing the drives that are members of the  
array and that are assigned as dedicated spares.  
Use the or arrow keys to scroll through the drives. These are the drives that  
are currently members of the array.  
4
Press Esc to return to the Array Menu.  
Stopping the Array Initialization Process  
If you find that you need to change the disks or some other array configuration, you  
can stop the array initialization process.  
After you stop the process, the array is marked as offline and cannot be used. You  
must delete the array before you can use the drives in another array.  
To stop the array initialization process:  
1
2
3
4
From the System Menu, select Array Menu and press Enter.  
The Select Array screen displays with a list of existing arrays.  
Select the array you want and press Enter.  
The Array Menu screen displays.  
Select Abort Initialization and press Enter.  
The system confirms that you want to stop the initialization process.  
Select Yes and press Enter.  
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Verifying an Array  
The Verify function allows you to verify the data on the specified array (RAID 3,  
RAID 4, RAID 5, RAID 50, and mirrored arrays only):  
! RAID 3, RAID 4, RAID 5, and RAID 50—Verifies all parity blocks in the  
selected array and corrects any bad parity.  
! Mirrored—Compares the primary and secondary drives. If a mismatch occurs,  
the primary is copied to the secondary.  
You may want to verify an array when you suspect there is a problem.  
To verify an array:  
1
2
3
From the System Menu, select Array Menu and press Enter.  
The Select Array screen displays with a list of existing arrays.  
Select the array you want and press Enter.  
The Array Menu screen displays.  
Select Verify Function and press Enter.  
The verify menu displays.  
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4
Select Start Verify and press Enter.  
Verification begins and the percentage of verification completed displays. You  
can continue to use the array during verification.  
To return to the verification menu, press Esc. To check the progress of the array  
verification, you can use the verification status described below or select Array  
Menu from the System Menu. The status of the verification displays in the list  
of arrays.  
Viewing Verification Status  
You can view the status of the verification process while it is running.  
To view verification status:  
1
2
3
4
5
From the System Menu, select Array Menu and press Enter.  
The Select Array screen displays with a list of existing arrays.  
Select the array you want and press Enter.  
The Array Menu screen displays.  
Select Verify Function and press Enter.  
The verify menu displays.  
Select View Verify Status and press Enter.  
The Verify Status screen displays.  
Press Esc to return to the verify menu.  
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Stopping the Verification  
You can stop the verification process. Normally, you want to let the verification  
finish, though stopping it does not cause any damage to your data. You may want to  
stop the verification if you want improve performance of the controller for another  
application.  
To stop the verification process:  
1
2
3
4
5
From the System Menu, select Array Menu and press Enter.  
The Select Array screen displays with a list of existing arrays.  
Select the array you want and press Enter.  
The Array Menu screen displays.  
Select Verify Function and press Enter.  
The verify menu displays.  
Select Abort Verify and press Enter.  
The system confirms that you want to stop the verification process.  
Select Yes and press Enter.  
Reconstructing an Array  
The controller automatically reconstructs redundant arrays (RAID 3, RAID 4, RAID  
5, RAID 50, and mirrored) if an array becomes critical and a properly sized spare  
drive is available. An array becomes critical when one or more member drives fails.  
If a reconstruct does not start automatically, it means that no valid spares are  
available. To start a reconstruct, replace the failed drive, and then add it as a spare  
Remember that any pool spares added might be used by any critical array, not  
necessarily the array you want.  
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Expanding Array Capacity  
You can expand array capacity without stopping I/O activity, so you can continue  
using the array while the expansion process runs. You can only expand one array at a  
time.  
Note: Expanding an array here does not change the size of the host  
operating system partitions that reside on the array, because our controller is  
working at the block level not the file system level of the operating system.  
To use the new space, you must create a new partition using the newly added  
space or use a third party application specific to the operating system to  
change the partition size.  
How you create a new partition or resize an existing one depends upon the  
operating system. Most operating systems cannot resize an existing partition.  
Refer to your operating system documentation.  
The number of drives you can add to an array depends upon the RAID level as shown  
below. You also cannot exceed the maximum number of drives for each RAID level.  
Table 4-2. Drive additions by RAID level  
Number of Drives You  
RAID Level  
Can Add  
RAID 0  
1 to 4  
RAID 1 (mirrored)  
Volume Set  
RAID 10  
Cannot expand  
Cannot expand  
2 or 4  
RAID 3, 4, or 5  
RAID 50  
1 to 4  
3 to 5  
Note: Once you start expanding array capacity, you cannot stop it. The  
expand function may take an hour or more to complete, depending on the  
array type, array size, drive speed, and other processes running on the  
controller.  
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To expand an array:  
1
2
3
4
From the System Menu, select Array Menu and press Enter.  
The Select Array screen displays with a list of existing arrays.  
Select the array you want and press Enter.  
The Array Menu screen displays.  
Select Expand Function and press Enter.  
The expand menu displays.  
Select Start Expand and press Enter.  
The Number of Drives screen displays.  
5
Enter the number of drives you want to add and press Enter.  
The Select Drives screen displays.  
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6
Press Enter.  
The list of available drives screen displays.  
7
Select the drives you want to add from the list of available drives and press  
Enter.  
Only available drives, that is, drives that are not members of an array and are  
not assigned as a dedicated or pool spares, display.  
You select a drive by highlighting it and pressing Enter. Each selected drive  
turns gray in the drive list. After you press Enter for the number of drives you  
entered previously, the system automatically begins the expansion. To skip a  
drive, use the or keys.  
Expansion begins and the percentage completed displays. To return to the Array  
Menu, press Esc. To check the progress of the expansion, you can use the  
expand status described below or select Array Menu from the System Menu.  
The status of the expansion displays in the list of arrays.  
Viewing Expand Status  
You can view the status of the expansion process while it is running.  
To view expand status:  
1
From the System Menu, select Array Menu and press Enter.  
The Select Array screen displays with a list of existing arrays.  
Select the array you want and press Enter.  
2
The Array Menu screen displays.  
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3
4
5
Select Expand Function and press Enter.  
The expand menu displays.  
Select View Expand Status and press Enter.  
The Expand Status screen displays.  
Press Esc to return to the expand menu.  
Changing the Array LUN  
You can change the LUN assigned to an array, as it appears under the controller’s  
target ID from the host system’s point of view. The change takes place immediately,  
however, you may need to reboot the host system to see the array at the new LUN.  
Note: You cannot change the array’s LUN to one that is already in use. If  
you want to use a LUN that is already in use, you must first reassign the  
LUN in use.  
For more information about LUNs and your controller, see Understanding LUNs on  
To change the array LUN:  
1
2
3
4
5
From the System Menu, select Array Menu and press Enter.  
The Select Array screen displays with a list of existing arrays.  
Select the array you want and press Enter.  
The Array Menu screen displays.  
Select Change LUN and press Enter.  
The New LUN screen displays.  
Enter the LUN you want to use and press Enter.  
The system confirms that you want to make the change.  
Select Yes and press Enter.  
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Changing the Array Name  
You can change the name of the array. This does not affect the target ID or LUN  
values of the array. The controller does not allow you to change an array name when a  
utility is running.  
To change the array name:  
1
2
3
4
From the System Menu, select Array Menu and press Enter.  
The Select Array screen displays with a list of existing arrays.  
Select the array you want and press Enter.  
The Array Menu screen displays.  
Select Change Array Name and press Enter.  
The Enter New Name screen displays.  
Enter the name you want to use and press Enter.  
You can use up to 35 characters. You can include any characters in the name,  
including spaces.  
The system confirms that you want to make the change.  
5
Select Yes and press Enter.  
Trusting an Array  
You can use the Trust Array function to bring an array back online by resynchronizing  
the time and date stamp and any other metadata on a bad disk. This makes the disk an  
active member of the array again. You might need to do this when:  
! One or more disks of an array start up more slowly or were powered on after the  
rest of the disks in the array. This causes the date and time stamps to differ,  
which the controller interprets as a problem with the “late” disks. In this case,  
the array will function normally after using Trust Array.  
! An array is offline because a drive is failing, you have no data backup, and you  
want to try to recover the data from the array. In this case, the Trust Array  
function may work, but only as long as the failing drive continues to operate.  
Before you can use this function, you must enable it in the Option Configuration  
menu.  
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Caution: The trust array feature can cause unstable operation and data loss  
if used improperly. This feature is intended for disaster recovery.  
!
To trust an array:  
1
2
3
4
From the System Menu, select Configuration Menu and press Enter.  
The Configuration Menu displays.  
Selection Option Configuration and press Enter.  
The Option Configuration Menu displays.  
Select Enable Trust Array and press Enter.  
The Enable Trust Array screen displays.  
Select Enable and press Enter.  
The option is only enabled until you use it. After you trust an array, the option  
reverts back to being disabled.  
5
6
Press Esc twice to return to the System Menu.  
Select Array Menu and press Enter.  
The Select Array screen displays with a list of existing arrays.  
Select the array you want and press Enter.  
The Array Menu screen displays.  
7
8
9
Select Trust Array and press Enter.  
The system confirms that you want to trust the array.  
Select Yes and press Enter.  
The array will be back online.  
Note: If the array does not come back online, it may be that too many  
members are offline or the array may have additional failures on the bus or  
enclosure that Trust Array cannot fix.  
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Deleting an Array  
You can delete an array when you no longer need the array or you need the drives for  
another use.  
Caution: Deleting an array deletes the data contained in the array;  
however, before reusing the drives, you should do a low-level format on  
each drive.  
!
Note: You cannot delete an array while any utility (Initialize, Verify,  
Expand, or Reconstruct) is running on the array. You must stop the utility, if  
allowed, or let it finish before you can delete the array.  
To delete an array:  
1
From the System Menu, select Delete an Array and press Enter.  
A list of arrays appears in the menu, if more than one array is exists.  
Select the array you want to delete and press Enter.  
The system asks you to confirm the deletion.  
Select Yes and press Enter.  
2
3
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5
Monitoring System Status  
You should monitor your system regularly to ensure that the controller, disks, and  
arrays are working properly. The Disk Array Administrator software lets you monitor  
the status several ways:  
! Event log (see below)  
! Hardware information (see Displaying Hardware and Configuration  
! Array status screen (see Viewing Array Status on page 4-8)  
! Disk status screen (see Viewing Drive Status on page 4-13)  
! Power On Self-Test (POST) (see Problems During Bootup on page 9-4)  
! Overall Statistics screen (see Displaying Overall Statistics on page 5-11)  
Displaying the Event Log  
The controller’s event log contains important information about the status of the  
controller, disks, and arrays. You should check it regularly to monitor the status of  
your system. For more information about specific SCSI disk and channel errors, see  
Below is a list of some of the key warning and failure events included in the log  
during operation:  
! Disk detected error  
! Disk channel error  
! Battery failure  
! Drive down  
! Power up  
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! Array critical  
! Array offline  
! Temperature warning  
! Temperature failure (this leads to a shutdown which is also logged)  
! Voltage warning  
! Voltage failure (this leads to a shutdown which is also logged)  
The event log stores the most recent 400 events. Events are numbered sequentially  
from 001 to 999. The numbering wraps back to 001 after reaching 999.  
Note: If you are having a problem with the controller or an array, check the  
event log before calling technical support. Event messages may let you  
resolve the problem without calling. You should also check Chapter 9,  
You can view the event information three ways:  
! Most recent event  
! One event at a time, most recent event first  
! Full page of events at a time  
You can also capture the event log to a file. See Capturing the Event Log File on  
Viewing the Most Recent Event  
The most recent voltage or temperature event displays in rotation with the date and  
time whenever the Disk Array Administrator times out and returns to its initial screen.  
Viewing One Event at a Time  
You can view controller-related events one at a time. The events display in reverse  
chronological order, that is, the most recent event is first.  
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Monitoring System Status  
To display one event at a time:  
From the System Menu, select Event Log Menu and press Enter.  
1
The Event Log Menu screen displays.  
2
Select View Event Log and press Enter.  
The Event Log screen displays the last event that occurred.  
Sequential event  
number  
Event date  
Event time  
Event  
3
4
Press to see the previous event.  
You can continue to view earlier events by pressing .  
Press Esc to return to the Event Log Menu.  
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Viewing a Whole Screen of Events  
You can also view events from the log file a whole screen at time. This lets you  
quickly review all recent events. The events display in chronological order, that is, the  
most recent event is last.  
To display a whole screen of events:  
1
From anywhere in the Disk Array Administrator software, press CTRL-E.  
The first screen of events from the event log displays.  
2
3
Press u to page up or d to page down in the log.  
Keep pressing CTRL-E to page through the other information screens and  
return to the menu.  
Capturing the Event Log File  
You can also capture the entire event log, which saves it to a file on your hard drive.  
This is useful if you want to print the log or attach it to an e-mail message.  
The steps below use HyperTerminal as the terminal emulator software. If you use a  
different terminal emulator, your procedure may be different.  
To capture the event log file:  
1
With HyperTerminal up and running as your RS-232 interface terminal, press  
CTRL-E until the event log displays.  
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Monitoring System Status  
2
From the Transfer menu in HyperTerminal, select Capture Text.  
The Capture Text window displays.  
3
4
5
6
Enter the path and file name you want to use to store the log file contents.  
Click Start.  
Press P on the keyboard to begin the transfer.  
From the Transfer menu in HyperTerminal, select Capture Text.  
The Capture Text window displays.  
7
Click Stop.  
Displaying Hardware and Configuration  
Information  
You can display the controller’s hardware and configuration information. This is  
where you can see what version of the firmware you have. Chaparral technical  
support personnel may request this information.  
You can display the hardware and configuration information two ways:  
! Hardware information only  
! Hardware and configuration information  
Table 5-1 lists the configuration information that is available.  
Table 5-1. Configuration information  
Group  
Field  
What displays  
Field  
What displays  
HOST  
Enabled  
Field is just a  
placeholder.  
SE/LVD  
Negotiation rate.  
(K5312 and  
G5312 only)  
Target ID  
SCSI ID of  
controller as set in  
the Disk Array  
Administrator  
software.  
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Table 5-1. Configuration information (Continued)  
Group  
Field  
What displays  
Field  
What displays  
Controller  
LUN  
SOFT, NONE, or  
specific number as  
set in the Disk  
Array  
Administrator  
software.  
Topology  
Always Loop.*  
(G7313 and  
K7313 only)  
NodeWWN FC World Wide  
(G7313 and  
K7313 only)  
Name for node.  
Port WWN  
(G7313 and  
K7313 only)  
FC World Wide  
Name for port.  
FC Addr  
(G7313 and  
K7313 only) link is not active.  
24-bit FC address  
or None if the FC  
AL_PA  
(G7313 and  
K7313 only)  
Currently  
assigned value  
or None if the  
FC link is not  
active.  
Loop ID  
(G7313 and  
K7313 only) the Disk Array  
Administrator  
SOFT or a specific  
number as set in  
Current  
Currently  
assigned value  
or Inactive if the  
FC link is not  
active.  
software.  
CHAN 0  
Initiator ID  
SCSI ID of  
Ultra/U2  
Hardware runs  
as Ultra2.  
controller on  
Channel 0 as set in  
the Disk Array  
Administrator  
software.  
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Monitoring System Status  
Table 5-1. Configuration information (Continued)  
Group  
Field  
What displays  
Field  
What displays  
CHAN 1  
Initiator ID  
SCSI ID of  
Ultra/U2  
Hardware runs  
as Ultra2.  
controller on  
Channel 1 as set in  
the Disk Array  
Administrator  
software.  
CHAN 2  
Initiator ID  
SCSI ID of  
Ultra/U2  
Hardware runs  
as Ultra2.  
controller on  
Channel 2 as set in  
the Disk Array  
Administrator  
software.  
CONTROLLER Backoff  
Percentage set in  
Disk Array  
Administrator  
software. 1% is  
default and  
Utility Pri  
HIGH, MED, or  
LOW utility  
priority as set in  
Disk Array  
Administrator  
software.  
recommended  
value.  
Alarm Mute ON or OFF as set  
in Disk Array  
Battery  
ENABLED or  
DISABLED as  
set in Disk Array  
Administrator  
software.  
Administrator  
software.  
Cache Lock  
Version  
ON or OFF as set  
in Disk Array  
Administrator  
software.  
Dyn. Spare  
ON or OFF as  
set in Disk Array  
Administrator  
software.  
CAPI  
Version of the  
Configuration  
Application  
Programming  
Interface.  
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Table 5-1. Configuration information (Continued)  
Group  
Field  
What displays  
Field  
What displays  
SEP  
Poll Rate  
Number of seconds  
as set in the Disk  
Array  
Administrator  
software.  
Temperature  
ON or OFF as  
set in Disk Array  
Administrator  
software.  
Slot flags  
ON or OFF as set  
in Disk Array  
Administrator  
software.  
Global Flags  
ON or OFF as  
set in Disk Array  
Administrator  
software.  
* If you have installed the new optional Fibre Channel interface upgrade, you can also  
use the Point-to-Point topology.  
To display hardware information only:  
1
From the System Menu, select Utilities Menu and press Enter.  
The Utilities Menu screen displays.  
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Monitoring System Status  
2
Select Hardware Information and press Enter.  
The Hardware Information screen displays.  
3
Press Esc to return to the Utilities Menu.  
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To display hardware and configuration information:  
1
From anywhere in the Disk Array Administrator software, press CTRL-E.  
The first screen of events from the event log displays.  
Press CTRL-E again.  
2
The Hardware Information screen displays.  
3
Press CTRL-E again.  
You can press Esc to return to the previous screen.  
The Configuration Information screen displays.  
4
Press CTRL-E or Esc to return to where you started from.  
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Monitoring System Status  
Displaying Overall Statistics  
You can display two types of aggregate statistics for all array LUNs:  
! General statistics (Similar statistics are also available for individual array  
LUNs. For more information, see Viewing Array Statistics on page 4-10.)  
– I/O operations per second (IOPS)  
– Bandwidth (in millions of bytes per second)  
– Number of read operations  
– Number of write operations  
– Total sectors (512 byte) read  
– Total sectors written  
– Total current command queue depth across all LUNs  
! Host read/write histogram that shows how many host reads and writes fell into a  
particular size range. The I/O ranges are based on powers of two:  
– 1 Sector  
– 2-3 Sectors  
– 4-7 Sectors  
– 8-15 Sectors  
– 16-31 Sectors  
– 32-63 Sectors  
– 64-127 Sectors  
– 128-255 Sectors  
– 256-511 Sectors  
– 512-1023 Sectors  
– 1024-2047 Sectors  
– 2048 (and larger) Sectors  
This information may be helpful in interpreting performance based on individual  
system configurations and operating systems. The information displayed here can be  
useful to profile applications and their usage of the array and what type of RAID level  
is applicable to your needs.  
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To access the general array statistics:  
1
From the System Menu, select Utilities Menu and press Enter.  
The Utilities Menu screen displays.  
2
Select Overall Statistics and press Enter.  
The Overall Statistics screen displays.  
3
Select View Statistics and press Enter.  
The View Statistics screen displays.  
4
Press Esc to return to the Overall Statistics screen.  
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Monitoring System Status  
To access the read/write histogram:  
1
2
3
From the System Menu, select Utilities Menu and press Enter.  
The Utilities Menu screen displays.  
Select Overall Statistics and press Enter.  
The Overall Statistics screen displays.  
Select View R/W Histogram and press Enter.  
The View R/W Histogram screen displays.  
4
Press Esc to return to the Overall Statistics screen.  
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Resetting Overall Statistics  
You can also reset all of the overall statistics back to zero. You may want to reset the  
statistics if you are monitoring performance or doing benchmark testing.  
Note: Resetting statistics here also resets the statistics for each individual  
To reset overall statistics:  
1
2
3
4
From the System Menu, select Utilities Menu and press Enter.  
The Utilities Menu screen displays.  
Select Overall Statistics and press Enter.  
The Overall Statistics screen displays.  
Select Reset All Statistics and press Enter.  
The system confirms that you want to make the change.  
Select Yes and press Enter.  
The system confirms that the statistics have been cleared and returns to the  
Overall Statistics screen.  
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6
Managing Spares  
Chaparral RAID controllers automatically reconstruct redundant (fault-tolerant)  
arrays (RAID 3, RAID 4, RAID 5, RAID 50, and mirrored) if an array becomes  
critical and a properly sized spare drive is available. An array becomes critical when  
one or more member drives fails.  
You can set up two types of spare drives:  
! Dedicated—available drive that is assigned to a specific array. See page 6-1.  
! Pool—available drive that is assigned to the pool, which can provide a spare for  
any failed drive in any redundant array. See page 6-5.  
In addition, if you enable the Dynamic Spares option and a drive fails, you can  
replace the drive and the controller will rescan the bus, find the new disk drive, and  
automatically start reconstruction of the array. See page 6-3.  
The controller looks for a dedicated spare first. If it does not find a properly sized  
dedicated spare, it looks for a pool spare.  
If a reconstruct does not start automatically, it means that no valid spares are  
available. To start a reconstruct, you must:  
1
2
Replace the failed drive, if no other drive is available.  
Add the new drive or another available drive as a dedicated spare to the array or  
as a pool spare.  
Remember that any pool spares added might be used by any critical array, not  
necessarily the array you want  
Managing Dedicated Spares  
Dedicated spares are unused disk drives that you assign as a spare to a specific array.  
The disk must be as large as the smallest member of the array. You cannot use a  
dedicated spare drive in an array or as a pool spare.  
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While using a dedicated spare is the most secure way to provide spares for your  
arrays, it is also expensive to keep an idle drive assigned to each array. An alternative  
method is to assign one or more idle drives to the spare pool. See Managing the Spare  
Adding a Dedicated Spare  
You assign dedicated spare drives to a specific array. If a member drive in the array  
fails, the controller uses a dedicated spare drive to automatically reconstruct the array.  
You can add dedicated spare drives to Mirrored (RAID 1 and RAID 10) and Parity  
(RAID 3, RAID 4, RAID 5, and RAID 50) arrays when you create the array or  
afterward. You can assign up to four dedicated spare drives to an array. For more  
information about assigning spares when you create an array, see Creating Arrays on  
Note: A spare cannot be added that does not have enough capacity to  
replace the smallest member in the array.  
To add a dedicated spare:  
1
2
3
From the System Menu, select Array Menu and press Enter.  
The Select Array screen displays with a list of existing arrays.  
Select the array you want and press Enter.  
The Array Menu screen displays.  
Select Add Spare and press Enter.  
The list of drives screen displays listing the available drives.  
Note: If a drive was a member of an array and was removed from the array,  
you cannot use it as a spare until you clear the drive’s metadata. For more  
4
5
Select the drive you want to add as a spare and press Enter.  
The system confirms the change.  
Select Yes and press Enter.  
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Managing Spares  
Deleting a Dedicated Spare  
You can delete a dedicated spare drive from an array at any time.  
To delete a dedicated spare drive:  
1
From the System Menu, select Array Menu and press Enter.  
The Select Array screen displays with a list of existing arrays.  
Select the array you want and press Enter.  
The Array Menu screen displays.  
2
3
4
Select Delete Spare and press Enter.  
Select the spare drive you want to delete and press Enter.  
The system confirms the deletion.  
5
Select Yes and press Enter to delete the spare.  
The drive is now available for use in an array or as a spare.  
Enabling Dynamic Spares  
The Dynamic Spares option lets you use all of your disk drives in redundant arrays,  
without assigning one as a spare. For example, if you enable Dynamic Spares and a  
drive fails, you can replace the drive and the controller will rescan the bus, find the  
new disk drive, and automatically start reconstruction of the array. The controller  
automatically finds the new drive and reconstructs the array.  
With Dynamic Spares enabled, if you have spares or available drives, the controller  
first looks for a dedicated or spare pool drive for the reconstruction. If none is found,  
it uses an available drive, which the controller automatically assigns as a spare and  
starts reconstruction.  
You must make sure that the new or available drive has enough capacity to replace the  
smallest member in the array and does not contain metadata (see Clearing Metadata  
Note: Performance in systems without a SAF-TE Enclosure Processor  
(SEP) will decrease if an array becomes critical with this option enabled and  
there are no available drives to start a reconstruct. To minimize the  
performance impact, increase the rescan rate as described in the steps below.  
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To enable dynamic spares:  
1
2
3
From the System Menu, select Configuration Menu and press Enter.  
The Configuration Menu screen displays.  
Select Option Configuration and press Enter.  
The Option Configuration screen displays.  
Select Dynamic Spare Configuration and press Enter.  
The Dynamic Spare Config screen displays. The current setting is marked with  
an * next to it.  
4
5
Select Enabled and press Enter.  
The Rescan Rate screen displays.  
Enter the rescan rate in minutes.  
This tells the controller how often it should look for an available drive by  
rescanning the bus. Remember that rescanning the bus frequently can affect  
performance. If you have a SEP, the dynamic spare configuration will not  
rescan the bus. The SEP will detect the new drive and tell the controller to  
rescan and the rescan rate you set here will not affect the system.  
The system confirms the change.  
6
Select Yes and press Enter.  
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Managing Spares  
Managing the Spare Pool  
The spare pool lets you have one or more disk drives available for the reconstruction  
of redundant arrays (Mirrored [RAID 1 and RAID 10] and Parity [RAID 3, RAID 4,  
RAID 5, and RAID 50]) arrays. Once you assign a drive to the spare pool, it is not  
available for use as an array member or as a dedicated spare.  
If a pool spare is too small (smaller than an individual member in an array), the  
controller cannot use it.  
Adding a Spare to the Spare Pool  
You can add up to eight drives to the spare pool to reconstruct any critical array on the  
controller. After an array has started using a pool spare, other critical arrays are  
prevented from using it. For a pool spare to be used, it must be at least as large as the  
minimum drive size in the array.  
To add a pool spare:  
1
From the System Menu, select Pool Spare Menu and press Enter.  
The Pool Spare Menu screen displays.  
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2
Select Add Pool Spare and press Enter.  
The Select Drives screen displays.  
3
Select each spare drive you want to add and press Enter.  
Deleting a Spare from the Spare Pool  
You can delete a spare from the spare pool at any time.  
To delete a spare from the spare pool:  
1
2
3
From the System Menu, select Pool Spare Menu and press Enter.  
The Pool Spare Menu screen displays.  
Select Delete Pool Spare and press Enter.  
The Delete Pool Spare screen displays listing the drives assigned to spare pool.  
Select the pool spare you want to delete and press Enter.  
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Managing Spares  
Displaying the Spare Pool  
You can display a list of the all of the pool spares.  
To display the spare pool:  
1
From the System Menu, select Pool Spare Menu and press Enter.  
The Pool Spare Menu screen displays.  
2
Select Display Pool Spares and press Enter.  
The Display Pool Spare screen displays listing all disk drives assigned to the  
spare pool.  
3
Press Esc to return to the Spare Pool Menu.  
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7
Configuring the Controller  
The Disk Array Administrator lets you configure settings and perform a variety of  
functions on the controller. You can:  
! Reboot the controller (see page 7-1)  
! Change the date and time (see page 7-2)  
! Change the LUN and target ID or FC Loop ID (see page 7-4)  
! Configure the SCSI channels (see page 7-9)  
! Set up LUN zoning (see page 7-11)  
! Change the sample rate (see page 7-17)  
! Change the alarm mute setting (see page 7-18)  
! Lock the cache setting (see page 7-20)  
! Enable or disable the battery (see page 7-21)  
! Change the I/O priority (see page 7-22)  
! Rescan all channels (see page 7-23)  
! Pause I/O (see page 7-24)  
! Restore the default settings (see page 7-25)  
! Upgrade the firmware (see page 7-26)  
Rebooting the Controller  
You may need to shut down and restart the controller after making certain  
configuration changes and when you move it or make hardware changes. We strongly  
recommend that you shut down the controller gracefully and do not just turn off the  
power. A normal shut down ensures that the write-back cache has been flushed to the  
disk.  
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Caution: Anyone accessing an array when you shut down the controller  
will lose access and may lose data.  
!
To shut down and restart the controller:  
1
2
3
From the System Menu, select Shutdown/Restart and press Enter.  
The system confirms that you want to shut down.  
Select Yes and press Enter.  
The system confirms that it has shut down.  
Press Enter to reboot.  
The system performs its self-test. When you see the Disk Array Administrator  
initial screen, the controller is ready. See Chapter 3, Accessing the Disk Array  
Changing the Date and Time  
You can change the controller’s date and time.  
To set the controller’s date:  
1
From the System Menu, select Configuration Menu and press Enter.  
The Configuration Menu screen displays.  
2
Select Set Date/Time and press Enter.  
The Set Date/Time screen displays.  
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Configuring the Controller  
3
Select Set Date and press Enter.  
The Set Date screen displays.  
4
Enter the date you want and press Enter.  
Enter the date in the following format: MM/DD/YYYY.  
The system confirms that you want to make the change.  
Select Yes and press Enter to make the changes.  
The system confirms that the changes are made.  
Press Esc to return to the Configuration Menu.  
5
6
To set the controller’s time:  
1
From the System Menu, select Configuration Menu and press Enter.  
The Configuration Menu screen displays.  
2
Select Set Date/Time and press Enter.  
The Set Date/Time screen displays.  
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3
Select Set Time and press Enter.  
The Set Time screen displays.  
4
Enter the time you want and press Enter.  
Enter the time in the following format: hh:mm:ss.  
The system confirms that you want to make the change.  
Select Yes and press Enter to make the changes.  
The system confirms that the changes are made.  
Press Esc to return to the Configuration Menu.  
5
6
Changing the Controller’s LUN and SCSI  
Target ID or Fibre Channel Loop ID  
You can change the SCSI target ID or the Fibre Channel Loop ID and the LUN that  
the controller uses on the host bus.  
Understanding LUNs  
The RAID controller supports up to eight SCSI Logical Unit Numbers (LUNs) that  
are numbered zero through seven. There are three different types of LUNs: controller,  
SEP, and Array. These LUNs have the following characteristics:  
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Configuring the Controller  
! Controller LUN—You only need to assign a controller LUN if you are using the  
Configuration Application Program Interface (CAPI) to configure the controller  
over a host channel via SCSI protocol extensions. If you are not using CAPI,  
you can set the controller LUN to NONE. If you are using CAPI, you can set it  
to a value of 0-7 or SOFT. If set to SOFT, the controller LUN is automatically  
assigned a LUN value when the controller boots. The soft LUN value will be  
assigned to the first available LUN (starting from zero) that does not already  
have a hard (that is, a numeric) LUN assignment.  
Note: Most Unix, Linux, and Macintosh operating systems require the  
controller LUN to be a higher value than all array LUNs. Before creating  
your first array, change the controller LUN to a higher value or choose  
NONE (best choice) if you are not using CAPI to manage the arrays. This  
allows your first array to be seen at LUN 0.  
! SEP LUNs—Allow access to SEPs. A SEP LUN may be set to a value of 0-7,  
SOFT (see the controller LUN description for the meaning of SOFT), or NONE.  
NONE means that the SEP cannot be accessed via a LUN. Note that if both a  
controller LUN and a SEP LUN are set to SOFT, the controller LUN will be  
assigned a value first. For information about changing the SEP LUN, see  
! Array LUNs—Allow access to arrays on the controller. Array LUNs may be set  
any numeric value from 0-7. They may not be set to a SOFT value. Note that an  
array LUN value may be set to overlap a SOFT controller LUN value. In this  
case, the controller will keep the numeric value of the overlapped LUN (and the  
array will not be visible) until you reboot, after which the array will take the  
LUN, and the controller LUN will change to first available SOFT LUN value.  
For information about changing the array LUN, see Changing the Array LUN  
Note: Because a maximum of eight LUNs are supported, if eight arrays are  
required, the controller and SEP LUNs will not be accessible, and must be  
set to SOFT or NONE.  
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Changing the Controller’s Target ID and LUN  
You can change the controller’s target ID or LUN, if necessary:  
! Target ID—This is either the SCSI target ID for the G5312 or K5312 or the  
controller’s FC Loop ID for the G7313 or K7313.  
– SCSI target ID—You may need to change controller’s SCSI target ID when  
you have existing devices at ID 1, the controller’s default, or when you are  
adding more than one controller to a system.You can set the target ID to any  
number between 0 and 15.  
– FC Loop ID—You may need to change this if you want the controller to be  
at a specific address or if your system checks addresses in reverse order  
(lowest address first). You have two options:  
SOFT—Use this setting if you do not care if the controller’s Loop ID  
changes when you power down and power up. This setting lets the FC loop  
initialization process determine the Loop ID.  
Any number between 0 and 125—Select a specific number if you want the  
Loop ID to stay the same after you power down and power up. The Disk  
Array Administrator software cannot tell you which Loop IDs are available.  
To be sure that you have successfully assigned the Loop ID you want, check  
the Loop ID after you reboot the controller. If the controller cannot get the  
specified Loop ID during the loop initialization process, it will try to get a  
soft address.  
! LUN—You only need to assign a controller LUN if you are using the  
Configuration Application Program Interface (CAPI) to configure the controller  
over a host channel via SCSI protocol extensions.  
If you are not using CAPI, you can set the controller LUN to NONE. If you are  
using CAPI, you can set it to a value of 0-7 or SOFT. If set to SOFT, the  
controller LUN is automatically assigned a LUN value when the controller  
boots. The soft LUN value will be assigned to the first available LUN (starting  
from zero) that does not already have a hard (that is, a numeric) LUN  
assignment.  
You can have three options for setting the LUN:  
– NONE—Use this setting if you are not using CAPI to configure the  
controller (this change takes effect immediately).  
– SOFT—Use this setting if you do not care if the controller’s LUN changes  
when you reboot the controller.  
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– Any number between 0 and 7—Select a specific number if you want the  
controller’s LUN to stay the same when you reboot.  
To change the controller’s target ID and LUN:  
1
2
3
From the System Menu, select Configuration Menu and press Enter.  
The Configuration Menu screen displays.  
Select Host Configuration and press Enter.  
The Host Configuration screen displays.  
Select Target ID and press Enter.  
The Target ID screen displays.  
4
Select the option or number you want to use and press Enter.  
To  
Do this  
Set a SCSI Target ID  
! Select the [target ID] you want to  
use and press Enter.  
This can be any number from 0 to  
15.  
FC Loop ID  
! Select SOFT and press Enter.  
Let the FC loop initialization  
process determine the Loop ID for  
the channel each time the  
controller powers up  
This is the default setting.  
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To  
Do this  
Keep the same Loop ID for the  
channel at all times  
! Select the [Loop ID] you want to  
use and press Enter.  
This can be any number from 0 to  
125.  
The Controller LUN screen displays.  
5
Select the option or number you want to use.  
To  
Do this  
Not assign the controller a LUN  
! Select NONE and press Enter.  
Let the controller determine the  
! Select SOFT and press Enter.  
channel LUN each time it powers up  
This is the default setting.  
Keep the same LUN for the  
controller at all times  
! Select the [LUN] you want to use  
and press Enter.  
This can be any number from 0 to  
7.  
The system confirms that you want to make the change.  
6
Select Yes and press Enter to make the changes.  
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Configuring the Controller  
Configuring the SCSI Channels  
You can change two channel configuration options for each channel:  
! Channel speed—You can change the channel speed for each SCSI channel on  
the controller. You can select Ultra or Ultra2. This is helpful if you are  
troubleshooting a problem on the channel or if you have legacy ultrawide disk  
drives.  
Note: Ultra/Ultra2 SCSI is enabled by default. This means that for a single-  
ended bus, transfer rates are 40 MB/sec maximum; for an LVD bus, 80  
MB/sec maximum. This Ultra SCSI setting only affects the device channel.  
Host SCSI channel rates are controlled by setting the host adapter.  
! SCSI ID assigned to each channel (initiator ID)—The controller assigns each of  
its SCSI channels one of the SCSI IDs (initiator IDs), leaving 15 SCSI IDs  
available for devices. You can change the SCSI ID assigned to each channel.  
You may need to do this if the default ID, 7, conflicts with a SEP ID. You can  
set the ID to any number between 0 and 15.  
To configure the channel:  
1
From the System Menu, select Configuration Menu and press Enter.  
The Configuration Menu screen displays.  
2
Select Channel Configuration and press Enter.  
The Channel Configuration screen displays.  
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3
Select the channel you want and press Enter.  
The Ultra/U2 screen displays.The current setting is marked with an * next to it  
4
Select the setting you want and press Enter.  
The initiator ID screen displays showing the current initiator ID.  
5
Select the initiator ID you want and press Enter.  
The system confirms that you want to make the change.  
Select Yes and press Enter to make the changes.  
Press Esc to return to the Configuration Menu.  
6
7
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Configuring the Controller  
Working with LUN Zoning  
The controller’s LUN zoning capability lets you specify which servers (hosts) can  
access each array. This gives you complete control of array access based on your  
specific needs. LUN zoning is only available on the G7313 and K7313 models.  
Figure 7-1 shows an example of how you can use LUN zoning.  
Figure 7-1. LUN zoning example  
Before you set up LUN zoning, you should know the World Wide Name (WWN) for  
each server that you want to set up. Your SAN administrator should know the WWNs  
for your network. You can display a list of all WWNs that the controller is aware of  
on the SAN, and you can give each WWN a name (alias) of your own. This makes  
working with the LUN zoning feature faster and easier.  
You set up LUN zoning by either excluding or including servers on a list for each  
array LUN. The list can include or exclude up to 16 specific servers or all servers for  
each array LUN.  
For example, in Figure 7-1, Array A has an include list that only contains Host 2, so  
only Host 2 can access Array A. Array F has an exclude list that contains only Host 2,  
so all hosts except for Host 2 can access the array.  
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Viewing Known WWNs  
You can view a list of all server (host) WWNs that the controller is aware of on your  
SAN. The controller will be aware of any server that was booted since the controller  
was last restarted. Typically, servers scan for devices during their device discovery  
process. When this happens, the controller saves the WWN information for the server  
and retains the information even after you reboot the controller.  
You can determine which WWN is for which server by booting one server at a time  
and then viewing the WWN list. The most recently booted server is first on the list.  
You can then give the servers names you recognize, for example you can use the  
computer name that has already been assigned to each server, to make LUN zoning  
easier to manage.  
To view known WWNs:  
1
From the System Menu, select Configuration Menu and press Enter.  
The Configuration Menu screen displays.  
2
Select Manage Host Names and press Enter.  
The Manage Host Names screen displays.  
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Configuring the Controller  
3
Select Display Host List and press Enter.  
The Display Host List screen displays showing all WWNs known to the  
controller. The WWNs are listed according the when they were booted. The  
most recently booted server (host) is listed first  
Note: A hosts WWN can be placed at the top of the known hosts list  
whenever the host performs a device discovery or bus scanning type of  
operation.  
4
Press Esc to return to the Manage Host Names screen.  
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Creating Names (Aliases) for Server WWNs  
You can give the servers on your SAN names (aliases) that you can easily recognize  
to make LUN zoning easier to manage. For example, you can use the computer name  
that has already been assigned to each server.  
You can determine which WWN is for which server by booting one server at a time  
and then viewing the WWN list. The most recently booted server is first on the list.  
You can name up to 63 servers. The names are stored on the controller, so if you  
change controllers, you have to rename the servers.  
To create or change names for WWNs:  
1
2
3
From the System Menu, select Configuration Menu and press Enter.  
The Configuration Menu screen displays.  
Select Manage Host Names and press Enter.  
The Manage Host Names screen displays.  
Select Add or Name Host and press Enter.  
The Add or Name Host screen displays all known WWNs and host names that  
you have set up. If you want to change the name (alias), enter the new name in  
Step 5. For more information see Viewing Known WWNs on page 7-12.  
If the controller is not aware of any WWNs, the list is empty. Select Enter New  
Host to enter a WWN.  
Name set up  
previously  
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Configuring the Controller  
Note: If you have not manually assigned a WWN an alias, the controller  
will attempt to give the WWN a default name. The default name, if  
available, is the name of the manufacturer of the server’s host bus adapter  
(HBA), enclosed in angle brackets. For example, a Qlogic HBA will have a  
default name of <Qlogic>.  
4
5
Select the WWN you want to name and press Enter.  
The Enter Host Name screen displays.  
Enter the name (alias) you want and press Enter.  
You can enter up to 16 characters. You can use any combination of characters  
and spaces.  
Configuring LUN Zoning  
Once you set up server (host) names (aliases), you can easily set up your LUN zoning.  
This is where you determine which servers can access each array LUN.  
You set up LUN zoning by either excluding or including servers on a list for each  
array LUN. The list can include or exclude up to 16 specific servers or all servers for  
each array LUN.  
The zoning information is stored as part of the array’s metadata using the WWN for  
each server. If you install a new controller, the array’s LUN zoning will remain. The  
LUN zoning will also remain if you change the array’s LUN.  
Note: Changes to LUN zoning take effect immediately, therefore, you  
should make changes that limit access to arrays when the arrays are not in  
use.  
To set up LUN zoning:  
1
From the System Menu, select Array Menu and press Enter.  
The Select Array screen displays with a list of existing arrays.  
Select the array you want and press Enter.  
2
The Array Menu screen displays.  
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3
Select LUN Zoning and press Enter.  
The LUN Exclude List or LUN Include List screen displays. The default setting  
for each array LUN is Include All Hosts. This results in all servers (hosts) being  
able to access all arrays. You can change the list type using the Change Zone  
Type option. See the next step.  
4
Select the option you want and press Enter.  
Display Host List—Displays a list of the servers (hosts) currently on the  
include or exclude list for the selected array. This option only displays  
servers if you have already used Add Host to List and added one or more  
WWNs to an include or exclude list.  
Add Host to List—Displays the Enter Host WWN screen where you enter  
the WWN or name (alias) or select the server you want to add to the current  
list for the selected array. Enter the WWN or name (alias) or select the server  
from the list and press Enter.  
Remove Host from List—Displays the Remove Host from List screen  
which contains a list of the servers (hosts) currently on the include or  
exclude list for the selected array. Select the WWN of the server you want to  
remove from the list and press Enter.  
Change Zone Type—Displays the Change Zone type screen where you can  
change the type of zoning to one of four options described below. Changing  
the zone type does not add or remove any hosts in previously created lists.  
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Configuring the Controller  
Include All Hosts—Permits all servers (hosts) on the network to access the  
selected array. This is the default zone type. This results in all servers (hosts)  
being able to access all arrays. If you have already created an include or  
exclude list, you can use this option to override the list. Your existing list is  
retained and you can display, add, or remove servers from the list.  
Include Listed Hosts—Lets you enter or select the WWNs of the specific  
servers (hosts) you want to be able to access the selected array.  
Exclude All Hosts—Permits no servers (hosts) on the network to access the  
selected array. If you have already created an include or exclude list, you can  
use this option to override the list. Your existing list is retained and you can  
display, add, or remove servers from the list.  
Exclude Listed Hosts—Lets you enter or select the WWNs or names  
(aliases) of the specific servers (hosts) you do not want to be able to access  
the selected array.  
Whether you use an include or exclude list depends on your needs. You may  
want to determine which list would be shorter and create the shorter list.  
If you have changed the LUN zoning, the system confirms that you want to  
make the change.  
5
6
Select Yes and press Enter to make the changes.  
The system confirms that the changes are made.  
Press Esc to return to the LUN Zoning screen.  
Changing the Sample Rate  
You can set how often the controller samples data when updating status screens (disk  
and array). The default is one second.  
To change the sample rate:  
1
2
3
From the System Menu, select Configuration Menu and press Enter.  
The Configuration Menu screen displays.  
Select New Sample Rate and press Enter.  
The New Sample Rate screen displays.  
Enter the sample rate and press Enter.  
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Changing the Alarm Mute Setting  
You can enable or disable the audible alarm that sounds when the controller becomes  
too hot, detects low or high voltage, or an array becomes critical or offline. Changing  
the mute setting lets you turn off the alarm when it is sounding. You should turn it  
back on after resolving the problem.  
The alarm sounds for temperature or voltage conditions (events). Warning events are  
generated when the temperature or voltage enters the warning range. Shutdown  
events are generated when the temperature or voltage enters the shutdown range.  
After reaching the shutdown range, the controller will not function. You must resolve  
the problem and reboot the controller. If the problem is not resolved, it will shut down  
again.  
Alarm conditions trigger an event message that displays in the Disk Array  
Administrator software window and in the event log. See Displaying the Event Log  
Table 7-1 shows the temperature and voltage thresholds for each alarm and what to  
do to resolve the problem.  
Table 7-1. Alarm thresholds  
Alarm threshold  
What to do when the alarm sounds  
CPU temperature  
! Check the Disk Array Administrator software to  
confirm what the alarm means. See Chapter 3,  
Warning—0°C to 5°C and  
65°C to 70°C  
Shutdown—0°C and 70°C  
<0°C and >70°C  
! Check the ambient temperature and lower it, if  
needed. Ambient temperature should be less  
than 45°C.  
Onboard temperature  
! Same as above for the CPU temperature.  
Warning—0°C to 5°C and  
45°C to 50°C  
Shutdown—0°C and 50°C  
<0°C and 50°C  
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Configuring the Controller  
Table 7-1. Alarm thresholds  
What to do when the alarm sounds  
Alarm threshold  
VCC voltage  
! Check the Disk Array Administrator software to  
confirm what the alarm means. See Chapter 3,  
Warning—5V -3.5% and +6.5%  
Shutdown—5V -6.5% and +10%  
! If it is a warning alarm, let the controller  
continue to operate.  
! If it is a shutdown alarm, turn off the power to  
the controller and send it for service.  
12V voltage  
! Same as above for the VCC voltage.  
Warning—12V -8% and +8%  
Shutdown—12V -10% and +10%  
To enable or disable the alarm:  
1
From the System Menu, select Configuration Menu and press Enter.  
The Configuration Menu screen displays.  
2
Select Alarm Mute and press Enter.  
The Alarm Mute screen displays. The current setting is marked with an * next  
to it.  
3
Select the option you want and press Enter.  
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Locking the Cache Setting  
You can prevent host systems from using SCSI mode select commands to change the  
controller’s write-back cache setting. Some operating systems disable write cache. If  
cache lock is enabled, the host cannot modify the cache setting. The default setting is  
disabled.  
This option is useful in some environments where the host system disables the  
controller’s write-back cache, resulting in degraded performance.  
To lock the cache setting:  
1
From the System Menu, select Configuration Menu and press Enter.  
The Configuration Menu screen displays.  
2
Select Option Configuration and press Enter.  
The Option Configuration screen displays.  
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Configuring the Controller  
3
Select Cache Lock and press Enter.  
The Cache Lock screen displays. The current setting is marked with an * next to  
it.  
4
Select the option you want and press Enter.  
Enabling and Disabling the Battery  
If you are not using a battery in your controller, the controller will sound an alarm. To  
eliminate the alarm, you can disable the battery. The default setting is battery enabled.  
Note: You should only disable the battery if you are running the controller  
with an uninterruptable power supply (UPS), so that you will not lose power  
to the controller.  
If you disable the battery, the controller will not give any warnings, nor will it disable  
the write-back cache.  
If you change this setting, you must reboot the controller for the change to take effect.  
To change the battery setting:  
1
From the System Menu, select Configuration Menu and press Enter.  
The Configuration Menu screen displays.  
2
Select Option Configuration and press Enter.  
The Option Configuration screen displays.  
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3
Select Battery and press Enter.  
The Battery screen displays. The current setting is marked with an * next to it  
4
Select the option you want and press Enter.  
Changing the Utility Priority  
You can change the priority at which all utilities (Verify, Reconstruct, Expand,  
Initialize, etc.) run when there are active I/O operations competing for the controller’s  
CPU. The choices are:  
! High (default)  
! Medium  
! Low  
For example, select High if your highest priority is to get the array back to a fully  
fault-tolerant state. This causes heavy I/O with the host to be slower than normal.  
Select Low priority if streaming data without interruption, such as for a Web server, is  
more important than data redundancy. This allows the reconstruct or other utility to  
run at a slower rate with minimal effects on host I/O.  
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Configuring the Controller  
To change Utility priority:  
1
From the System Menu, select Configuration Menu and press Enter.  
The Configuration Menu screen displays.  
2
Select Utility Priority and press Enter.  
The Utility Priority screen displays. The current setting is marked with an *  
next to it.  
3
Select the option you want and press Enter.  
Rescanning All Channels  
You can tell the controller to scan all disk channels for new or removed disk drives.  
You can use this option when you install or remove drives. The Rescan temporarily  
pauses all I/O processes and then resumes normal operation.  
If you are using an enclosure with a SEP, the controller will perform a rescan  
automatically for you. With a SEP, the controller will detect removed drives almost  
immediately; however, installed drives will be detected after a three-minute delay.  
This delay is to allow the new drives to spin-up.  
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To rescan all channels:  
1
From the System Menu, select Utilities Menu and press Enter.  
The Utilities Menu screen displays.  
2
Select Rescan and press Enter.  
Pausing I/O  
Some drive enclosures allow you to remove and replace drives while SCSI bus  
activity continues; others do not. Refer to your enclosure documentation.  
Caution: Pausing I/O halts active I/O to the host.  
!
Note: If you are not sure that your enclosure supports hot swapping, use the  
Hot Swap Pause option before you remove or replace any drives in an array  
to ensure data integrity.  
Hot Swap Pause suspends activity on all device channels used in the controller,  
thereby assuring data integrity on the connected drives and arrays.  
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Configuring the Controller  
To pause I/O:  
1
From the System Menu, select Utilities Menu and press Enter.  
The Utilities Menu screen displays.  
Select Hot Swap Pause and press Enter.  
The Bus Paused screen displays.  
2
3
When you have replaced the drive, resume SCSI bus activity by pressing Esc.  
Caution: Do not stay in the Hot Swap Pause mode for too long; otherwise,  
an operating system time-out may occur (the time varies according to the  
operating system). For example, in Windows NT the default limitation  
during I/O activity is 10 seconds.  
!
Restoring Default Settings  
You can restore all of the controller’s default settings. You may want to do this if the  
controller is not working properly and you cannot determine why. This lets you then  
change the settings that are critical to your configuration.  
Note: Restoring defaults does not change any LUN zoning you have set up.  
The zoning information is stored on the array as metadata and is retained.  
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To restore the default settings:  
1
From the System Menu, select Configuration Menu and press Enter.  
The Configuration Menu screen displays.  
2
Select Restore Defaults and press Enter.  
The Restore Defaults screen displays. The selected option is marked with an *  
next to it.  
The system confirms that you want to make the change.  
Select Yes and press Enter to make the change.  
The system confirms that the changes are made.  
Press Enter to return to the Configuration Menu.  
3
4
Upgrading Firmware  
You can upgrade the firmware for the controller.  
Information regarding the latest release of firmware and firmware updates is available  
from the Chaparral Web site (www.chaparralnet.com/ and click on “Support”).  
Contact Chaparral technical support for firmware updates at (303) 845-3200 or e-mail  
to Support@chaparralnet.com  
Upgrading the Controller’s Firmware  
You use the Flash Utility to download new firmware (.fla file) for your controller, to  
auto-detect your VT-100/ANSI terminal baud rate, and to run onboard diagnostics.  
The Flash Utility is resident in the embedded firmware of the controller.  
You access the Flash Utility using a computer with VT-100/ANSI terminal emulator  
software, such as HyperTerminal, connected to the controller through the serial RS-  
232 interface. The controller auto-detects the baud rate when you hold down the  
space bar on the computer while powering-on the controller. Valid baud rates are  
9,600, 19,200, 38,400, 57,600 and 115,200. The default baud rate is 115,200 and is  
recommended to expedite the download process.  
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Configuring the Controller  
To upgrade the controller’s firmware:  
1
Call Chaparral technical support for information about downloading the  
firmware updates.  
2
From the computer connected to the controller, access the Disk Array  
Administrator software.  
From the System Menu, select Shutdown/Restart and press Enter.  
The system confirms that you want to shut down.  
Select Yes and press Enter.  
3
4
The system confirms that it has shut down.  
5
6
Press Enter to reboot.  
While the controller reboots, hold down the space bar on your keyboard.  
The Flash Utility screen displays.  
7
Press the number on your keyboard that corresponds to the protocol you want to  
use to transfer the firmware upgrade file from your computer to the controller.  
We recommend using the KERMIT protocol.  
The system shows that it is ready to use KERMIT.  
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8
Using your terminal emulator software, send the .fla file using KERMIT.  
If you are using HyperTerminal, select Transfer | Send File, navigate to where  
the firmware update file is located, select it, and click Open. Select the same  
Protocol from the drop-down list as you selected from the Flash Utility screen.  
Click Send.  
The file transfers. The system displays messages showing that it is flashing the  
code and rebooting the controller.  
Caution: Do not interrupt the power when transferring the new firmware.  
!
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8
Managing Disk Drives and  
Enclosures  
The Disk Array Administrator software lets you control a variety of functions related  
to disk drives and SAF-TE Environmental Processor (SEP) enclosures connected to  
your controller.  
! For drives, you can:  
– Display drive information (see page 8-2)  
– Clear metadata from a drive (see page 8-10)  
– Enable/disable write-back cache and display cache status (see page 8-5)  
– Enable/disable changes to SMART (see page 8-8)  
– Blink a drive LED (see page 8-9)  
– Take down a drive (see page 8-10)  
– Test a drive (see page 8-11)  
! For SEP enclosures, you can:  
– Change the SEP LUN (see page 8-12)  
– Change additional SEP settings (see page 8-14)  
Managing Disk Drives  
The Disk Array Administrator software lets you control a variety of functions related  
to disk drives. You should also refer to your disk drive or enclosure documentation for  
information about related functions.  
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Displaying Drive Information  
You can display two types of information about disk drives:  
! A list of all drives connected to the controller  
! The status of all drives in an array  
Displaying All Drives  
You can display a list of all drives connected to the controller. The information  
includes:  
! Channel  
! SCSI target ID  
! Size  
! Manufacturer  
! Model number  
! Drive firmware revision  
If any of the drives are members of an array, the following information may also  
display:  
! Utility running—Expand, Verify, etc.  
! Array number—this array’s sequential position in the controller’s array list  
! Member number—this drive’s sequential position in the array  
Drives that are not members of any array are listed as Available. Drives that contain  
leftover metadata from a previous array are listed as Leftover. This situation can arise  
if drives are pulled and reinserted. To clear left over metadata, use the Clear Metadata  
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Managing Disk Drives and Enclosures  
To display all drives:  
From the System Menu, select Display Drives and press Enter.  
1
The Display Drives screen displays.  
2
Press Esc to return to the System Menu.  
Viewing Drive Status  
You view the status of the drives in an array, including the following information:  
! Drive number—This drive’s sequential position in the controller’s drive list  
! Drive status—Whether the drive is up or down  
! Channel number—Back-end disk bus number  
! Target ID  
! Size—Size of the drive in MB  
! Status—If a member of an array, this displays the array name and member  
number. If a spare, this displays the type of spare. If unused, displays Available.  
If drive was part of an array that no longer exists, displays Leftover.  
Note: If a drive has failed or malfunctioned, it may not be listed.  
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To view drive status:  
1
2
3
From the System Menu, select Array Menu and press Enter.  
The Select Array screen displays with a list of existing arrays.  
Select the array you want and press Enter.  
The Array Menu screen displays.  
Select Drive Status and press Enter.  
The Drive Status screen displays showing the drives that are members of the  
array and that are assigned as spares.  
Use the or arrow keys to scroll through the drives. These are the drives that  
are currently members of the array.  
4
Press Esc to return to the Array Menu.  
Clearing Metadata from a Drive  
All of the member drives in an array contain metadata in the first sectors of the drive.  
The controller uses the metadata to identify array members after restarting or  
changing controllers.  
You can clear the metadata from a drive if you have a drive that was previously a  
member of an array. Drives in this state display Leftover in the Display Drives screen.  
After you clear the metadata, you can use the drive in an array or as a spare.  
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Managing Disk Drives and Enclosures  
To clear metadata from a drive:  
1
2
3
4
From the System Menu, select Utilities Menu and press Enter.  
The Utilities Menu screen displays.  
Select Drive Utilities Menu and press Enter.  
The Drive Utilities Menu screen displays.  
Select Clear Metadata and press Enter.  
The Select Drive screen displays showing drives that are not array members.  
Select the drive you want and press Enter.  
You can now use this drive in an array or as a spare.  
Enabling and Disabling Write-back Cache  
You can control the write-back cache setting for all of your disk drives at once.  
Changes take effect after the next rescan or reboot.  
This can be set to ENABLE, DISABLE, or DON’T MODIFY (which means the  
controller should not change any drive’s write-back cache settings). The default  
setting is DON’T MODIFY.  
Typically, if your drives are part of an array, you do not want to turn on write-back  
cache on the drives. The controller is already using write-back cache to improve  
performance. Turning on write-back cache on the disk drive may improve  
performance in some cases, depending on the type of array and how you are using it.  
Any disk drives with write-back cache enabled should be connected to an  
Uninterruptable Power Supply (UPS) in case of power failure. If the drives are not on  
a UPS and power is lost during disk writes, the array will lose any data in the disk’s  
write-back cache.  
To change the write-back cache setting:  
1
From the System Menu, select Configuration Menu and press Enter.  
The Configuration Menu screen displays.  
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2
Select Disk Configuration and press Enter.  
The Disk Configuration screen displays.  
3
Select Write-back Cache and press Enter.  
The Write-back Cache screen displays. The current setting is marked with an *  
next to it.  
4
5
Select the option you want and press Enter.  
Reboot or rescan to have your changes take effect.  
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Managing Disk Drives and Enclosures  
Displaying Disk Cache Status  
You can display cache status of each disk drive. Any disk drives with write-back  
cache enabled should be connected to a UPS in case of power failure. If the drives are  
not on a UPS and power is lost during disk writes, the array will lose any data in the  
disk’s write-back cache.  
To display disk cache status:  
1
From the System Menu, select Utilities Menu and press Enter.  
The Utilities Menu screen displays.  
2
Select Drive Utilities Menu and press Enter.  
The Drive Utilities Menu screen displays.  
3
Select Display Drive Cache and press Enter.  
The list of drives screen displays.  
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4
Select a drive and press Enter.  
The cache status screen displays showing the status of the read and write cache.  
5
Press Esc to return to the Drive Utilities Menu.  
Enabling and Disabling SMART Changes  
You can enable or disable the ability to change the Self-Monitoring, Analysis and  
Reporting Technology (SMART) settings for all drives connected to the controller.  
This can be set to ENABLE, DISABLE, or DON’T MODIFY (which means the  
controller should not change any drive’s SMART settings). The default setting is  
DON’T MODIFY.  
On most drives, SMART is disabled by default by the manufacturer. You may want to  
enable it if you want disk drives to be able to recover from errors on their own.  
To enable or disable SMART changes:  
1
From the System Menu, select Configuration Menu and press Enter.  
The Configuration Menu screen displays.  
2
Select Disk Configuration and press Enter.  
The Disk Configuration screen displays.  
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Managing Disk Drives and Enclosures  
3
Select SMART and press Enter.  
The SMART screen displays. The current setting is marked with an * next to it.  
4
5
Select the option you want and press Enter.  
Reboot or rescan to have your changes take effect.  
Blinking a Drive LED  
You can blink the LED on a specific drive. The drive continues blinking its LED until  
you do one of the following:  
! Press Esc before the Disk Array Administrator times out  
! Repeat the blink LED command, which toggles the blink LED command off  
To blink a drive:  
1
From the System Menu, select Utilities Menu and press Enter.  
The Utilities Menu screen displays.  
2
Select Drive Utilities Menu and press Enter.  
The Drive Utilities Menu screen displays.  
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3
Select Blink Drive LED and press Enter.  
The Select Drive screen displays.  
4
5
Select the drive you want and press Enter.  
Press Esc to stop blinking the LED.  
Taking Down a Drive  
Caution: This function is only for testing arrays and should not be used in  
normal operation.  
!
The Down Drive function sets the status of a drive in a fault-tolerant array to down.  
This forces the controller to remove it from the array and marks the array as critical.  
At this point, you will be unable to down any additional drives in the array.  
To make the drive display again, you must use Rescan. See Rescanning All Channels  
on page 7-23. After you rescan, you must clear the metadata from the drive before  
you can use it in an array or as a spare. See Clearing Metadata from a Drive on  
To take down a drive:  
1
2
3
4
5
From the System Menu, select Utilities Menu and press Enter.  
The Utilities Menu screen displays.  
Select Drive Utilities Menu and press Enter.  
The Drive Utilities Menu screen displays.  
Select Down Drive and press Enter.  
The Select Drive screen displays showing drives that are array members.  
Select the drive you want and press Enter.  
The system confirms that you want to make the change.  
Select Yes and press Enter to make the change.  
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Managing Disk Drives and Enclosures  
Testing a Drive  
This function issues a Test Unit Ready (TUR) command to the selected disk. This just  
tells you that the drive can respond, but it still may not be functioning properly.  
To test a drive:  
1
2
3
4
From the System Menu, select Utilities Menu and press Enter.  
The Utilities Menu screen displays.  
Select Drive Utilities Menu and press Enter.  
The Drive Utilities Menu screen displays.  
Select Test Unit Ready and press Enter.  
The Select Drive screen displays.  
Select the drive you want and press Enter.  
If the TUR was successful, TUR STATUS OK displays.  
If the TUR was not successful, a failure message displays.  
Press Esc to return to the Drive Utilities Menu.  
5
Managing SAF-TE Enclosures  
A SEP (SAF-TE Environmental Processor) is a SCSI device from which the RAID  
controller can inquire about environmental conditions such as temperature, power  
supply and fan status, and the presence or absence of disk drives. The RAID  
controller can also tell the SEP about RAID activities such as drive rebuilds and failed  
disk drives.  
SAF-TE configuration settings are automatically enabled when G- and K-Series  
controllers are installed in an enclosure that contains a SEP. No changes are required  
to the default configuration settings to support SAF-TE.  
You can control the following functions for SEP enclosures:  
! Change the SEP LUN (see page 8-12)  
! Change additional SEP settings (see page 8-14):  
– Polling interval  
– Temperature sensor status  
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– Slot update status  
– Enclosure update status  
Changing the SEP LUN  
SEP LUNs allow access to SEPs. A SEP LUN may be set to a value of 0-7, SOFT, or  
NONE. If set to SOFT, the SEP LUN is automatically assigned a value when the  
controller boots. The soft LUN value will be assigned to the first available LUN  
(starting from zero) that does not already have a hard (that is, a numeric) LUN  
assignment. NONE means that the SEP cannot be accessed via a LUN.  
Note that if both a controller LUN and a SEP LUN are set to SOFT, the controller  
LUN will be assigned a value first.  
You may want to change the SEP LUN if it conflicts with the LUN of another device.  
To change the SEP LUN:  
1
From the System Menu, select Configuration Menu and press Enter.  
The Configuration Menu screen displays.  
2
Select SEP Configuration and press Enter.  
The SEP Configuration screen displays.  
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Managing Disk Drives and Enclosures  
3
4
5
Select SEP LUNs and press Enter.  
The SEP LUNs screen displays.  
Select the LUN of the SEP you want and press Enter.  
The SEP LUN screen displays.  
Select the option or number you want to use.  
To  
Do this  
Not assign the SEP a LUN  
! Select NONE and press Enter.  
Let the controller determine the SEP  
LUN each time it powers up  
! Select SOFT and press Enter.  
This is the default setting.  
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To  
Do this  
Keep the same LUN for the SEP at  
all times  
! Select the [LUN] you want to use  
and press Enter.  
This can be any number from 0 to  
7 that is not already in use.  
The system confirms that you want to make the change.  
6
Select Yes and press Enter to make the change.  
Changing the Additional SEP Settings  
You can change four additional SEP settings:  
! Polling interval—This is the interval, in seconds, that the controller polls the  
SEPs for status changes. The default setting is 5 seconds.  
! Temperature sensor—This controls whether the controller’s onboard  
temperature sensor provides temperature information to the host along with the  
enclosure’s temperature detected by the SEP. The default setting is OFF, which  
means that neither the controller nor the enclosure is providing temperature  
information to the host.  
! Slot update status (Slot Flags)—This controls whether the controller sends  
commands to the SEP to update the status of each enclosure slot. The default  
setting is ON, which means that the controller does request status updates from  
the enclosure.  
! Enclosure update status (Global Flags)—This controls whether the controller  
sends commands to the SEP to update the overall status of the enclosure. The  
default setting is OFF, which means that the controller does not request status  
updates from the enclosure.  
To change the SEP settings:  
1
From the System Menu, select Configuration Menu and press Enter.  
The Configuration Menu screen displays.  
2
Select SEP Configuration and press Enter.  
The SEP Configuration screen displays.  
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Managing Disk Drives and Enclosures  
3
Select SEP Settings and press Enter.  
The Poll Rate screen displays.  
4
Enter the poll rate you want, in seconds, and press Enter.  
The Temperature screen displays. The current setting is marked with an * next  
to it.  
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5
Select the option you want and press Enter.  
The Slot Flags screen displays. The current setting is marked with an * next to it  
6
Select whether you want the SEP to send slot status updates to the controller  
and press Enter.  
The Global Flags screen displays. The current setting is marked with an * next  
to it.  
7
Select whether you want the SEP to send enclosure status updates to the  
controller and press Enter.  
The system confirms that you want to make the change.  
8
Select Yes and press Enter to make the change.  
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9
Troubleshooting  
Chaparral Technical Support  
For assistance configuring and using your Chaparral product, contact your authorized  
distributor or Chaparral technical support at: support@chaparralnet.com. Resolutions  
to common problems you may encounter are described in the following sections.  
Terminal Emulator and COM Port Problems  
Problem: Screen continuously puts out garbage characters.  
The likely cause of this problem is a baud rate mismatch between the terminal  
emulator and the controller. The default baud rate is 115,200. Follow these steps if  
you set your terminal emulator to this rate and still get garbage characters:  
1
If you are able, shut down the controller.  
See Rebooting the Controller on page 7-1. If you are not able to shut down the  
controller, continue with step 2.  
2
3
4
Turn OFF the power to the enclosure containing the controller.  
Press the spacebar of your terminal emulator.  
Turn ON the power while continuing to press the spacebar. This will allow the  
controller to autodetect the baud rate setting.  
5
When the Flash Utility appears, select option 5 to continue to boot the  
controller.  
Note: Some terminal emulators don’t immediately change to the new baud  
rate settings, and you have to exit and restart the emulator to use the new  
settings.  
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Problem: Nothing is displayed on the terminal emulator screen.  
The probable cause of this problem is a bad RS-232 cable connection or swapped  
transmit/receive lines. If the cable is properly connected on both ends, try a null  
modem adapter that will reverse the RS-232 transmit and receive signals. The need  
for a null modem adapter depends on both your enclosure and the RS-232 cable you  
are using.  
Problem: Screen is updated, but won’t respond to keystrokes.  
Disable hardware flow control on the terminal or terminal emulator. The controller  
supports XON/XOFF flow control and works properly in most cases with no flow  
control.  
Problem: Screen looks correct, but clock is not being updated.  
Check to be sure that enclosure containing the controller is still powered on. If you  
are using XON/XOFF, press the Ctrl key and the Q key simultaneously.  
Problem: Screen is updated and menus appear right, but boxes around menus  
look incorrect.  
Try a different font in your terminal emulator program, such as Terminal. If you  
cannot find a font that looks correct, set ASCII Display to Yes in the Display options  
item of the Configuration menu.  
Array Problems  
Problem: Array is much smaller than it should be.  
The backoff percent may be set higher than 1%, which is causing the array to be much  
smaller than the full size of its member disks.  
Note: We strongly recommend that you leave the backoff percent at 1%.  
The setting backs off or reduces the capacity of the array by the given percentage. The  
backoff percentage helps when you assign spares by compensating for the minor  
capacity differences that occur between vendors. For example, two 18-GB drives  
from two different vendors may differ in capacity by 100 MB. With a back-off of 0%,  
you would not be able to replace an array member’s slightly larger 18-GB drive with  
a smaller 18-GB drive. If you intend to only use identical drives from the same  
vendor, then you can use a back-off of 0%.  
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Troubleshooting  
The default setting is 1% backoff. This default allows you to easily work with drives  
that have the same nominal capacity, but different actual capacities. The backoff  
percentage affects all arrays created on the controller after you set the percentage.  
If the drives in an array are not equal in size, the array capacity in a RAID-5 array is  
based on the smallest member’s capacity. The backoff percentage is then backed off  
the capacity from that amount.  
To change the backoff percentage:  
1
From the System Menu, select Configuration Menu and press Enter.  
The Configuration Menu displays.  
2
3
Select Backoff Percent and press Enter.  
The Backoff Percent screen displays.  
Enter the backoff percent you want to use and press Enter.  
Enter the percentage as three digits in the following format: 00.0%. The default  
is 01.0%.  
Host SCSI Channel Problems  
Problem: The host SCSI BIOS scan displays “Device name not available.”  
The controller is properly connected, but no arrays have been created. Use the Disk  
Array Administrator to create an array and reboot the host system.  
Problem: The host SCSI BIOS scan hangs.  
Check that termination is set correctly in the Configuration Menu and the drive  
enclosure. Check that the device ID set in the Disk Array Administrator does not  
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conflict with any other devices on the host SCSI channel. If you have a long SCSI  
cable, try a different or shorter cable.  
Problem: Only one array is displayed during host SCSI BIOS scan.  
Check to assure that LUN support is enabled. Most SCSI host adapters, such as the  
AHA-2940U2W, ship with LUN support disabled by default. Use Display Array  
Status to check the LUN assignment for each array. If LUN 0 is not assigned to an  
array, or some other LUN numbers are skipped, use the Change LUN Assignment  
option for each array until you have LUN numbers starting at 0 with no LUNs  
skipped. You must reboot the host system to recognize the new LUN assignment.  
Problem: All arrays are displayed during host SCSI BIOS scan, but only one  
array is seen by the operating system.  
SCSI drivers for some operating systems require a parameter switch to enable LUN  
support. For example, the NetWare driver, aic7870.dsk, requires the driver  
parameter LUN_ENABLE=FF (in startup.ncf) to scan for all LUN’s. Check the  
driver documentation for your host SCSI channel. You may also need to compact the  
LUN mapping.  
Device SCSI Channel Problems  
Problem: Not all drives connected to the controller device channels are  
displayed during boot, or the controller hangs during display of connected  
drives and never reaches the Disk Array Administrator screen.  
Check your array enclosure’s documentation to be sure that the enclosure is properly  
configured for use with a RAID controller. If your enclosure supports removable  
drives, check the drive shuttles to be sure that the power connectors, SCSI connectors,  
and ID connectors are properly seated. Check termination and ID assignment. If you  
have enabled Ultra/Ultra2 SCSI on any device channels, try disabling it.  
Note: Check the controller termination settings for all channels.  
Problems During Bootup  
The following sections describe problems you might encounter during Power On  
Self-Test (POST) or during bootup and explain how to resolve those problems. POST  
shows problems related to the processor, logic, and memory.  
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Troubleshooting  
Problem: Controller failed the onboard memory test.  
When this failure occurs, it means the internal CPU memory failed. Replace the  
controller to correct the problem.  
Problem: System hangs at Loading Bridgeduring BFLU Loader Menu.  
Reflash the firmware to ensure you are using the latest version. See Upgrading  
Firmware on page 7-26. If you cannot update the firmware or if the updated firmware  
does not correct the problem, replace the controller.  
Problem: One of the POST diagnostic test failed.  
Contact Chaparral technical support.  
Problem: The system hangs at CT_srv starting.  
Follow these steps to resolve the problem:  
1
2
3
4
Check the disk and host channels to make sure they are properly terminated.  
Verify that there are not any SCSI address conflicts.  
Check the enclosure to make sure everything is properly connected.  
If the enclosure and the drive work properly, replace the controller.  
Problem: The system hangs during a drive scan.  
Follow these steps to resolve the problem:  
1
2
3
Check the enclosure to make sure everything is properly connected.  
Remove and replace the drive that failed the scan.  
If the enclosure and the drive work properly, replace the controller.  
Controller Problems  
Problem: The controller’s STATUS LED does not turn on. (The controller’s  
STATUS LED is on the controller board and is only visible if you open your  
enclosure or if it is connected to a status LED on your enclosure.)  
Check that 5V power is being applied to the controller. Check the RS-232 interface  
for power-on initialization and for diagnostics errors. Check the Disk Array  
Administrator for outstanding events.  
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Problem: The controller’s STATUS LED is on but there is no RS-232 display. (The  
controller’s STATUS LED is on the controller board and is only visible if you  
open your enclosure or if it is connected to a status LED on your enclosure.)  
Check that the RS-232 cable is the correct type (direct connect). Check that the  
terminal emulation utility on the computer system is properly configured. See  
Problem: The controller reports a SDRAM memory error.  
Check that the SDRAM DIMM is fully seated in the connector and the latches are  
fully engaged into the DIMM notches. Check that the SDRAM is from the Chaparral  
approved vendor list. See the Chaparral technical support web site for the latest  
updated information.  
Problem: The controller reports a Battery error.  
Verify that the 3-cell NiMH battery pack is being used. The battery packs from other  
Chaparral external RAID controllers, such as the G6322, are not compatible. You will  
not damage the battery pack or the controller by using the wrong battery, but the  
controller will not operate properly. Check the battery pack cable for breaks. Ensure  
that the battery connector is fully seated in the controller connector mate.  
Warning And Error Events  
There are a number of conditions that trigger warning or error events, activate the  
alarm, and may affect the state of the STATUS and FAULT LEDs. The alarm or  
buzzer sounds mainly when the Disk Array Administrator displays a warning or error  
event. The controller’s STATUS LED is on the controller board and is only visible if  
you open your enclosure or if it is connected to a status LED on your enclosure. The  
FAULT LED is only visible if it is connected to a fault LED on your enclosure.  
The alarm will silence when you acknowledged the event by pressing Esc. The events  
in these categories are listed below.  
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Troubleshooting  
Warnings  
Warning events let you know that something related to the controller or an array has a  
problem. You should correct the problem as soon as possible. Table 9-1 below  
defines each warning event and recommends the action you should take.  
Table 9-1. Warning events  
Event  
Definition  
Recommended Action  
BATT FAIL INFO  
A warning condition in the  
battery pack and/or charging  
interface has been detected.  
Replace the battery. Refer to the  
enclosure’s documentation.  
REPLACE  
BATTERY  
The battery is approaching its  
3-year life span.  
Replace the battery.  
ARRAY  
CRITICAL  
One or more drives were  
downed and the array is online  
but no longer fault tolerant.  
Add a spare to the array or to the  
spare pool. Then replace the bad  
DRIVE DOWN  
An error occurred with the  
drive and it was downed,  
removing it from the active  
array.  
Add a spare to the array or to the  
spare pool. Then replace the bad  
SPARE  
UNUSABLE  
The drive still contains  
metadata that must be cleared.  
Clear the metadata from the spare  
SMART EVENT  
A disk drive IEPC  
Run diagnostics available from  
your operating system on the  
affected drive. Replace the drive,  
if necessary.  
(informational exceptions page  
control) predictive failure  
message was received. No  
actions by the controller are  
taken on the drive for these  
events.  
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Table 9-1. Warning events (Continued)  
Event  
Definition  
Recommended Action  
ARRAY OFFLINE More than one drive in a RAID  
0 or volume set went down  
Replace the bad drive and restore  
the data from backup.  
bringing the array to an offline  
state. This array is no longer  
accessible by the host.  
VOLT/TEMP  
WARN  
The analog to digital convertor  
monitored a temperature and/or  
voltage in the warning range.  
Check that the controller’s fan is  
running. Check that the ambient  
temperature is not too warm. See  
UNWRITABLE  
CACHE  
The SDRAM cache has battery  
backed up data, and the arrays  
assigned to this data are not  
present.  
Either determine which drives are  
missing and reinstall them, or  
select Yes when asked if you want  
to discard this data.  
SDRAM CORR  
ECC  
A correctable single bit  
SDRAM ECC error.  
If this error occurs frequently,  
replace the memory.  
Errors  
Error events let you know that something related the enclosure, controller, or disk  
drives has failed and requires immediate attention. Table 9-2 defines each error event  
and recommends the action you should take.  
Table 9-2. Error events  
Event  
Definition  
Recommended Action  
VOLT/TEMP  
FAIL  
The analog to digital  
convertor monitored a  
temperature and/or voltage in the  
failure range.  
Check that the controller’s fan is  
running. Check that the ambient  
temperature is not too warm. See  
ENCLOSURE  
FAIL  
Enclosure-specific general  
purpose IO trigger a failure  
condition.  
Check the status of the enclosure.  
Refer to the enclosure’s  
documentation.  
BATTERY  
FAILED  
A failure in the battery pack  
and/or charging interface has  
been detected.  
Replace the controller’s battery.  
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Troubleshooting  
Table 9-2. Error events (Continued)  
Event  
Definition  
Recommended Action  
DISK CHAN  
FAILED  
An error has occurred in  
communicating on the disk  
channel.  
Check the cables on the channel.  
Check the termination on the disk  
channel.  
SDRAM  
UNCORR ECC  
A noncorrectable multiple bit  
SDRAM ECC error.  
Reseat the memory. If the problem  
continues, replace the memory.  
Using the Loader Diagnostics Menu  
If you have any diagnostic errors, contact Chaparral technical support.  
Using the Loader Utility Menu  
If you have any diagnostic errors, contact Chaparral technical support.  
Understanding SCSI Errors  
The event log includes SCSI errors reported by SEPs and disk drives on your system.  
If you see these errors in the event log, the information below may assist you. For  
more information about viewing the event log, see Displaying the Event Log on  
Disk Errors  
If a disk detects an error, it reports the error, which is recorded in the event log. The  
figure below shows an example of a disk detected error.  
Disk Channel  
SCSI ID  
Sense Key  
Sense Code  
Sense Code Qualifier  
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Using the information in Table 9-3 and Table 9-4 below, you can see that this is a  
medium error, unrecovered read error—recommend reassignment.  
Table 9-3 lists some of the most common SCSI sense key descriptions (in  
hexadecimal). Table 9-4 lists the descriptions for the most common sense codes  
(ASC) and sense code qualifiers (ASCQ), all in hexadecimal. See the SCSI Primary  
Commands - 2 (SPC-2) Specification for a complete list of ASC and ASCQ  
descriptions.  
Table 9-3. Sense key descriptions  
Sense Key  
Description  
No sense  
0h  
1h  
2h  
3h  
4h  
5h  
6h  
7h  
8h  
9h  
Ah  
Bh  
Ch  
Dh  
Eh  
Fh  
Recovered error  
Not ready  
Medium error  
Hardware error  
Illegal request  
Unit attention  
Data protect  
Blank check  
Vendor-specific  
Copy aborted  
Aborted command  
Obsolete  
Volume overflow  
Miscompare  
Reserved  
Table 9-4. ASC and ASCQ descriptions  
ASC  
0C  
ASCQ  
02  
Descriptions  
Write error—auto reallocation failed  
Write error—recommend reassignment  
Unrecovered read error  
0C  
03  
11  
00  
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Troubleshooting  
Table 9-4. ASC and ASCQ descriptions (Continued)  
ASC  
11  
ASCQ  
01  
Descriptions  
Read retries exhausted  
11  
02  
Error too long to correct  
11  
03  
Multiple read errors  
11  
04  
Unrecovered read error—auto reallocate failed  
Unrecovered read error—recommend reassignment  
Unrecovered read error—recommend rewrite the data  
SCSI parity error  
11  
0B  
0C  
00  
11  
47  
48  
00  
Initiator detected error message received  
Disk Channel Errors  
Disk channel errors are similar to disk detected errors, except they are detected by the  
controller, instead of the disk drive. Some disk channel errors are displayed as text  
strings, others are displayed as hexadecimal codes.  
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The example below shows a disk channel error displaying the hexadecimal code. See  
Table 9-5 below for a list of error code descriptions. Most disk channel errors are  
informational since the controller issues retries to correct any problem. Errors that  
cannot be corrected with retries will result in another critical event describing the  
affected disk array (if any).  
Disk Channel  
SCSI ID  
Error Code  
Table 9-5. Disk Channel Error Codes  
Description  
Error Code  
04  
05  
20  
21  
Data overrun or underrun occurred while getting sense data  
Request for sense data failed  
Selection timeout (displayed as "Sel Timeout")  
Controller detected an unrecoverable protocol error on the part of the  
target  
22  
23  
24  
Unexpected bus-free condition (displayed as "Unex Bsfree")  
Parity error on data received from a target (displayed as "Parity Err")  
Data overrun or underrun has been detected (displayed as “Data  
OvUnRn”)  
30  
31  
32  
40  
Target reported busy status (displayed as “Device Busy”)  
Target reported queue full status (displayed as “Queue Full”)  
Target has been reserved by another initiator  
Controller aborted an I/O request to this target because it timed out  
(displayed as "I/O Timeout")  
41  
42  
I/O request was aborted because of a channel reset  
I/O request was aborted because controller's decision to reset the  
channel  
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Table 9-5. Disk Channel Error Codes (Continued)  
Error Code  
Description  
43  
I/O request was aborted because of third-party channel reset  
(displayed as “Abort 3PRST”).  
44  
Controller decided to abort I/O request for reasons other than bus or  
target reset  
45  
46  
4B  
I/O request was aborted because of target reset requested by controller  
Target did not respond properly to abort sequence  
I/O aborted due to operating mode change (such as LVD to SE or SE  
to LVD) (displayed as “Abort MdChg”).  
50  
Disk channel hardware failure (displayed as "DskChn Fail") This  
may be the result of bad termination or cabling.  
Voltage and Temperature Errors and Warnings  
Most voltage and temperature errors occur due to the enclosure. Check the enclosure  
configuration first.  
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A
Array Basics  
Chaparral’s RAID controllers let you set up and manage disk arrays. A disk array is a  
group of disks that appears to the system as a single virtual disk. This is accomplished  
through software resident in the RAID controller. RAID (Redundant Array of  
Independent Disks) refers to disk arrays in which part of the array storage capacity  
may be used to store redundant information. The redundant information lets you  
restore user data if a disk in the array fails.  
The host system views the controller as a single SCSI disk drive. It is actually an  
array of physical disks behind a RAID controller. The controller is managed by  
software to appear as a single very large physical disk. Depending on the array type,  
the virtual disk has advantages in fault-tolerance, cost, performance, or a combination  
of these. This section explains the different array types and the disk requirements for  
each type.  
Array Types  
Array types are defined by their RAID level, a number from 0 through 5 (a higher  
RAID level does not necessarily indicate a higher level of performance or fault-  
tolerance). Chaparral’s RAID controllers let you create the types of arrays that have  
proven to be the most useful for RAID applications: RAID 0, 1, 1/0 (also known as  
mirrored), 3, 4, 5, 50, and Volume Sets.  
RAID 0 (Striped Disks)  
In a RAID 0 array, data is distributed, or striped, across the disks in the array. The  
array appears to the server as one large disk with a capacity approximately equal to the  
combined capacity of the physical disks. Because multiple reads and writes can be  
handled in parallel, the input/output performance of the array is much better than that  
of a single physical disk.  
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RAID 0 arrays do not store redundant data, so they are not true RAID applications. If  
one disk fails, the entire array fails and all array data is lost. The fault-tolerance of a  
RAID 0 array, therefore, is less than that of any single disk in the array. The term  
RAID 0 is widely used for these arrays, however, because they are conceptually similar  
to true RAID applications.  
RAID 1, RAID 1/O (Mirrored Disks)  
In RAID 1 and RAID 1/0 arrays (commonly called mirrored arrays) disks are paired,  
with both disks in a pair containing the same data. When data is written to a mirrored  
array, it is written twice—once to each disk in the pair. A RAID 1 array has only one  
set of paired disks. A RAID 1/0 array has multiple pairs, across which data is striped.  
The read performance of RAID 1 arrays can be much better than that of a single disk,  
while the write performance is slightly lower. In RAID 1/0 arrays, both read  
performance and write performance are better than those of a single disk.  
A mirrored array is also highly reliable, because both disks in a pair must fail for the  
array to fail. In an array with five pairs of mirrored disks, for example, the array can  
maintain its integrity even if five disks fail—as long as each pair is left with one good  
disk. The main disadvantage of a mirrored array is its cost. Because all disks must  
have a twin, you must use twice the number of disks that actually contribute to the  
array capacity. In an eight-disk array, for example, you have only four disks of usable  
capacity.  
RAID 3  
RAID 3 arrays contain redundant information in the form of parity data, which is  
calculated block-by-block for all user data. The user data is distributed across all but  
one of the disks in the array. The parity data is written exclusively to the parity disk  
(also known as the check disk). In the event of a disk failure, the data can be  
reconstructed from corresponding data stripes on the remaining disks in the array.  
RAID 3 provides excellent I/O performance for applications that require high data  
transfer rates such as image processing, video processing, scientific data collection,  
batch data processing, or sequential reads and writes.  
RAID 3 is not well suited for transaction processing or other applications that require  
simultaneous reads and writes.  
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Array Basics  
RAID 4  
RAID 4 is similar to RAID 3 in that the redundant information is achieved in the form  
of parity data. The user data is distributed across all but one of the disks. The  
controller uses a single, dedicated parity drive for data protection. The main  
difference is that RAID 3 usually synchronizes writes to its disks, while RAID 4 can  
send data to its disk independently.  
RAID 4 is best suited for transaction processing applications that require high read  
requests, but not write requests such as inquires rather than updates.  
RAID 4 is not recommended for I/O intensive applications that require high data  
transfer rates.  
RAID 5  
RAID 5 arrays contain redundant information in the form of parity data, which is  
calculated block-by-block for all user data. The parity information is distributed  
across the disks in the array and occupies the equivalent capacity of about one disk.  
Data is interspersed with the parity information. If one disk in the array fails, the data  
on the failed disk can be reconstructed from the parity data and user data on the  
remaining disks. Two disks must fail before the entire array fails.  
The read performance of a RAID 5 array is excellent—comparable to that of a  
RAID 0 array. Write performance is lower than that of a RAID 0 array, because write  
operations involve calculating and writing new parity data as well as writing the new  
user data.  
RAID 50  
RAID 50 arrays are made up of two or more RAID 5 arrays, across which data is  
striped. RAID 50 arrays contain redundant information in the form of parity data,  
which is calculated block-by-block for all user data. As in a RAID 5 array, the parity  
information is distributed across the disks in the array and occupies the equivalent  
capacity of one disk per RAID 5. Data is interspersed with the parity information. If  
one disk in the array fails, the data on the failed disk can be reconstructed from the  
parity data and user data on the remaining disks. Two disks in one RAID 5 subset  
must fail before the entire array fails.  
The read performance of a RAID 50 array is excellent—better than a RAID 5 array—  
along with better data protection. Write performance is lower than that of a RAID 0  
array, because write operations involve calculating and writing new parity data as  
well as writing the new user data.  
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Volume Sets  
A volume set is the ability to create a host-accessible LUN that maps to a single disk  
in the array, similar to JBOD. Volume sets are non-redundant and have a capacity  
slightly less than the physical disk they are created from. Volume sets are useful if you  
have a single disk available and you don’t want to use it as a spare.  
Note: For more information on RAID levels, see The RAIDbook: A Source  
Book for RAID Technology, published by the RAID Advisory Board (St.  
Peter, Minnesota: February, 1996).  
Comparing RAID Levels  
Table A-1 illustrates the differences between the different RAID levels:  
Table A-1. Comparing RAID Levels  
RAID  
Level  
Min No.  
of Drives  
Description  
Strengths  
Highest  
Weaknesses  
No data  
protection—one  
drive fails, all data  
is lost  
RAID 0  
2
Data striping  
without  
redundancy  
performance  
RAID 1  
2
Disk mirroring  
Very high:  
High redundancy  
cost overhead—  
because all data is  
duplicated, twice  
the storage  
• Performance  
• Data protection  
• Minimal penalty  
on write  
performance  
capacity is required  
RAID 2  
n/a  
No practical use  
Previously used for  
RAM error  
environments  
correction (known  
as Hamming Code)  
and in disk drives  
before the use of  
embedded error  
correction  
No practical use—  
same performance  
can be achieved by  
RAID 3 at lower  
cost  
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Array Basics  
Table A-1. Comparing RAID Levels (Continued)  
RAID  
Level  
Min No.  
of Drives  
Description  
Strengths  
Excellent  
performance for  
large, sequential  
data requests  
Weaknesses  
RAID 3  
3
Block-level data  
striping with  
dedicated parity  
drive  
Not well-suited for  
transaction-  
oriented network  
applications; single  
parity drive does  
not support  
multiple,  
concurrent and  
write requests  
RAID 4  
(Not  
widely  
used)  
3
Block-level data  
striping with  
dedicated parity  
drive  
Data striping  
supports multiple  
simultaneous read  
requests  
Write requests  
suffer from same  
single parity-drive  
bottleneck as  
RAID 3; RAID 5  
offers equal data  
protection and  
better performance  
at same cost  
RAID 5  
3
Block-level data  
striping with  
distributed parity  
Best  
Write performance  
is slower than  
RAID 0 or RAID 1  
cost/performance  
for transaction-  
oriented networks;  
very high  
performance and  
data protection;  
supports multiple  
simultaneous reads  
and writes; can also  
be optimized for  
large, sequential  
requests  
RAID 50  
6
Combination of  
RAID 0 (data  
striping) and  
Better random  
performance and  
data protection  
than RAID 5  
Lower storage  
capacity than  
RAID 5  
RAID 5 with  
distributed parity  
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Table A-1. Comparing RAID Levels (Continued)  
RAID  
Level  
Min No.  
of Drives  
Description  
Strengths  
Highest  
performance and  
data protection  
(can tolerate  
multiple drive  
failures)  
Weaknesses  
RAID  
1/0  
Also  
known as  
mirrored  
4
Combination of  
RAID 0 (data  
striping) and RAID  
1 (mirroring)  
High redundancy  
cost overhead;  
because all data is  
duplicated, twice  
the storage  
capacity is  
required; requires  
minimum of four  
drives  
Volume  
Sets  
1
Non-RAID, non-  
striped mapping to  
a single drive  
Ability to use a  
single drive to store lower performance  
additional data (not striped)  
Not protected,  
(similar to JBOD)  
Mixing Disks from Different Manufacturers or  
with Different Capacities  
An array can contain different models of SCSI disks, even disks with different  
capacities; for example, an array can include a 4-GB disk and a 9-GB disk. If you mix  
disks with different capacities, the smallest disk determines the logical capacity of all  
other disks in the array, regardless of RAID level. For example, if a RAID 0 array  
contains one 4-GB disk and four 9-GB disks, the capacity of the array is equivalent to  
about five 4-GB disks. To maximize disk capacity, use disks of similar size.  
Mixing Disks on Different RAID Controller  
Channels  
The G5312 and K5312 RAID controllers have two device channels: 1 and 2; the  
G7313 and K7313 have three device channels: 0, 1, and 2. An array can consist of  
disks on different channels of the same RAID controller.  
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Glossary  
Address—An address is a data structure or logical convention used to identify a  
unique entity, such as a particular process or network device.  
Arbitrated loop physical address (AL_PA)—An AL_PA is a 1-byte value used  
in an arbitrated loop topology. This value is used to identify L_Ports. The value then  
becomes the last byte of the address identifier for each public L_Port on the loop.  
Bus—See Channel.  
Channel—A channel is a common physical path composed of wires or other media,  
across which signals are sent from one part of a computer to another. A channel is a  
means of transferring data between modules and adapters, or between an adapter and  
SCSI devices. A channel topology network consists of a single cable trunk that  
connects one workstation to the next in a daisy-chain configuration. All nodes share  
the same medium, and only one node can broadcast messages at a time.  
Fabric—Fabric refers to a switched topology, which is one of the three FC  
topologies. Fabric elements, which are responsible for frame routing, interconnect  
various N_Ports or NL_Ports. Depending on vendor support, fabric switches may be  
interconnected to support up to 16 million N_Ports on a single network.  
Fibre—Fibre is a generic FC term that refers to all transmission media types  
specified in the FC Physical Layer standard (FC-PH), such as optical fiber, copper  
twisted pair, and copper coaxial cable.  
Fibre channel (FC)—FC is a bidirectional, point-to-point serial data channel,  
structured for high-performance capability. In the physical sense, an FC is an  
interconnection of multiple communication points, called N_Ports, by a switching  
network (fabric). FC transports incoming data from devices by reading the buffer  
information, packaging it, and sending the information across the fabric. Although FC  
is a generalized transport mechanism that has no protocol of its own or native I/O  
command set, it can transport any existing upper level protocol such as SCSI and IP.  
FC offers high-speed data transfer rates up to 1 Gbps. FC is most commonly used to  
connect clustered servers to storage systems. ANSI has developed standards for FC.  
FC adapter—An FC adapter is a printed circuit assembly that translates data  
between the FC host processor’s internal bus and FC link.  
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FC Arbitrated Loop (FC-AL)—FC-AL is one of three FC topologies in which  
ports use arbitration to establish a point-to-point circuit. Arbitrated loops allow  
multiple ports to be connected serially in a single loop. Up to 126 NL_Ports and 1  
FL_Port can be configured in a unidirectional loop. Ports arbitrate for access to the  
loop based on their AL_PA. Ports with lower AL_PAs have higher priority than ports  
with higher AL_PAs.  
FC device—A device that uses FC communications is referred to as an FC device.  
FC port—An FC port is the opening at the back of a router that provides a fiber optic  
connection between the FC adapter and FC host.  
FC protocol for SCSI (FCP)—FCP defines an FC mapping layer (FC-4) that uses  
FC-PH services to transmit SCSI command, data, and status information between a  
SCSI initiator and SCSI target. FCP enables transmission and receipt of SCSI  
commands, data, and status across the FC using standard FC frame and sequence  
formats.  
Gigabit interface converter (GBIC)—A GBIC, also referred to as a Physical  
Link Module, is a physical component that manages functions of the FC-0 layer. This  
layer consists of the physical characteristics of the media and interface, including  
drivers, transceivers, connectors, and cables. A GBIC attaches to an FC adapter and  
connects a router to an FC host.  
High voltage differential (HVD)—HVD is a differential SCSI scheme with  
terminators that run on 5 volts.  
Host bus adapter (HBA)—An HBA is the critical link between a host server or  
workstation and a storage subsystem, integrating computing platforms, operating  
systems, and I/O protocols to ensure proper interoperability and functionality. The  
bus adapter provides direct storage connectivity from the system to data within the  
storage subsystem and enables stable, high-speed transmission of information and  
files. HBAs manage the controller-specific aspects of handling a storage driver  
interface device implemented as a target driver, which supports mass storage  
peripheral devices such as disks and tapes. A storage driver interface is used to  
implement SCSI and other storage device drivers. An HBA connects to the storage  
subsystem through a single PCI slot in the host computer and uses either fiber or  
copper media.  
Initiator—An initiator is an FC or SCSI device that contains application clients that  
originate service requests and task management functions for processing by a target  
FC or SCSI device.  
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Glossary  
Initiator mode—Initiator mode is the configuration mode of a device in which an  
FC or SCSI initiator requests operations to be performed by an FC or SCSI target  
device.  
Logical unit number or logical unit (LUN)—A LUN is a subdivision of a SCSI  
target. For SCSI-3, each SCSI target supports up to 64 LUNs. An FC host using  
LUNs can address multiple peripheral devices that may share a common controller.  
Loop address—Loop address is an FC term that indicates the unique ID of a node  
in FC loop topology. A loop address is sometimes referred to as a Loop ID.  
Low voltage differential (LVD)—LVD is a method of powering SCSI cables that  
will be formalized in the SCSI-3 specifications. LVD uses less power than the current  
differential drive (HVD), is less expensive, and allows for higher speeds such as those  
of Ultra-2 SCSI. LVD requires 3.3 volts (versus 5 volts for HVD).  
Management Information Base (MIB)—A MIB is a database of managed  
objects accessed by network management protocols. An SNMP MIP is a set of  
parameters that an SNMP management station can query or set in the SNMP agent of  
a network device (for example, a router).  
Mapping table—A mapping table is a table indexed by sequential LUN values. The  
values indicate select bus:target:LUN devices. Mapping tables are used by some  
routers to perform FC-to-SCSI operations by default.  
Point to Point—A point-to-point connection is a communication link between two  
end systems. The point-to-point topology is one of three FC topologies, in which two  
ports are directly connected by a link; there are no fabric, loop, or switching elements  
present.  
Router—A router is a device that enables connectivity between SCSI devices and  
FC networks. It routes each data command to the appropriate SCSI channel based on  
the address it is intended for.  
SCSI adapter —A SCSI adapter is a 16-bit fast/wide differential or 8-bit narrow  
single-ended physical connection between a router and SCSI devices. Each SCSI  
adapter supports up to 16 (fast/wide) or 8 (narrow) SCSI devices, including itself.  
SCSI addressing—Each device supported by a SCSI adapter has its own unique  
SCSI address, which dictates the device’s priority when arbitrating for access to the  
SCSI bus. A SCSI address of 7 has the highest priority. For a fast/wide SCSI adapter  
that supports up to 16 devices, the next highest priority address is 6, then 5, 4, 3, 2, 1,  
0, 15, 14, 13, 12, 11, 10, 9, and 8. The narrow SCSI adapter supports up to eight  
devices, including itself. The SCSI address 7 has the highest priority, followed by 6,  
5, 4, 3, 2, 1, and 0.  
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SCSI bus—A SCSI bus provides a means of transferring data between SCSI  
devices. A SCSI bus is either an 8- or 16-bit bus that supports up to 8 or 16 devices,  
including itself. The bus can consist of any mix of initiators and targets, with the  
requirement that at least one initiator and one target must be present.  
SCSI device—A SCSI device is a single unit on a SCSI bus that originates or  
services SCSI commands. A SCSI device is identified by a unique SCSI address.  
SCSI devices can act as initiators or targets.  
SCSI port—A SCSI port is an opening at the back of a router that provides  
connection between the SCSI adapter and SCSI bus.  
Small computer system interface (SCSI) —SCSI is an industry standard for  
connecting peripheral devices and their controllers to an initiator. Storage devices are  
daisy-chained together and connected to a host adapter. The host adapter provides a  
shared bus that attached peripherals use to pass data to and from the host system.  
Examples of devices attached to the adapter include disk drives, CD-ROM discs,  
optical disks, and tape drives. In theory, any SCSI device can be plugged into any  
SCSI controller.  
Simple Network Management Protocol (SNMP) —SNMP is the Internet  
standard protocol, defined in STD 15, RFC 1157, developed to manage nodes on a  
Internet Protocol (IP) network.  
Speed—Speed is a status type in the FC Status Menu that shows the speed (1,063  
Mbps) of the FC adapter.  
Storage area network (SAN)—SAN refers to the network behind servers that  
links one or more servers to one or more storage systems. Each storage system could  
be RAID, tape backup, tape library, CD-ROM library, or JBOD. SANs operate with  
both SCSI and networking (IP) protocols. Servers and workstations use the FC  
network for shared access to the same storage device or system. Legacy SCSI systems  
are interfaced using an FC-to-SCSI bridge.  
Target—A target is a device (peripheral) that responds to an operation requested by  
an initiator (host system). Although peripherals are generally targets, a peripheral  
may be required to act temporarily as an initiator for some commands (for example,  
SCSI COPY command).  
Terminator block/termination—A terminator block (or termination) refers to the  
electrical connection at each end of a SCSI bus. The terminator block is composed of  
a set of resisters, or possibly other components. The function of a terminator block is  
to provide a pull-up for open collector drivers on the bus, and also impedance  
matching to prevent signal reflections at the ends of the cable. SCSI buses require that  
G-4  
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Glossary  
a terminator be placed on the 68-pin high-density SCSI connector on the last SCSI  
peripheral. Data errors may occur in a SCSI bus that is not terminated.  
Topology—A network topology refers to the physical layout of nodes on a network.  
Topologies range from local network topologies to WAN topologies. FC topologies  
include point-to-point, FC-AL, and fabric.  
Trap—In the context of SNMP, a trap is an unsolicited message sent by an agent to a  
management station. The purpose is to notify the management station of some  
unusual event.  
G-5  
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G- and K-Series User’s Guide  
G-6  
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Index  
A
accessing the Disk Array Administrator  
software 3-1  
adding  
alarm  
B
battery  
array types  
arrays  
I-1  
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G- and K-Series User’s Guide  
C
cache  
channels  
configuration information  
configuring  
D
data  
connecting  
dedicated spares  
Controller  
controller  
I-2  
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Index  
displaying  
deleting  
Disk Array Administrator  
drives  
disk drives  
using disks from different  
manufacturers A-6  
using disks from different  
manufacturers A-6  
E
I-3  
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G- and K-Series User’s Guide  
enclosures  
Fibre Channel  
changing the temperature status  
setting 8-14  
G
event log  
H
histogram  
events  
hosts  
I
I/O  
expanding  
initialization process, stopping for  
arrays 4-14  
F
I-4  
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Index  
L
navigating in the Disk Array Administrator  
software 3-3  
log file  
O
LUN zoning  
LUNs  
P
polling interval  
pool spares  
M
problems with  
N
names  
R
RAID levels  
I-5  
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G- and K-Series User’s Guide  
SEPs  
changing the temperature status  
setting 8-14  
serial port  
resetting  
servers  
RS-232 port  
S
screens  
slot status setting, changing for  
enclosures 8-14  
SMART  
software  
SCSI channels  
spares  
SCSI ID  
I-6  
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Index  
U
statistics  
status  
utility  
V
viewing  
T
temperature status setting, changing for  
enclosures 8-14  
terminal  
I-7  
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Chaparral Network Storage, Inc.  
7420 E. Dry Creek Parkway  
Longmont, CO 80503  
2000 Chaparral Network Storage, Inc.  
All rights reserved. Chaparral and Chaparral logo are  
trademarks of Chaparral Network Storage, Inc.  
Printed in the U.S.  
11/00  
Document Number: 07-0033-003  
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