User Guide
WR850
Wireless Broadband
Routers
WR850GP and WR850G
WR850G
WR850GP
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Canadian Compliance
This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations. Cet appareil numérique de la classe B
respects toutes les exigences du Règlement sur le matériel brouilleur du Canada.
FCC Declaration of Conformity
Motorola, Inc., Broadband Communications Sector, 101 Tournament Drive, Horsham, PA 19044, 1-215-323-1000, declares under sole responsibility that the
WR850G and WR850GP, WA840G and WA840GP comply with 47 CFR Parts 2 and 15 of the FCC Rules as a Class B digital device. This device complies
with Part 15 of FCC Rules. Operation of the device is subject to the following two conditions: (1) This device may not cause harmful interference, and (2)
this device must accept any interference that may cause undesired operation.
Copyright © 2004 Motorola, Inc.
All rights reserved. No part of this publication may be reproduced in any form or by any means or used to make any derivative work (such as
translation, transformation or adaptation) without written permission from Motorola, Inc.
Motorola reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Motorola
to provide notification of such revision or change. Motorola provides this guide without warranty of any kind, either implied or expressed,
including but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Motorola may make improvements or
changes in the product(s) described in this manual at any time.
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. Microsoft, Windows, Windows Me, Windows XP,
DirectX, MSN, and NetMeeting are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other
countries. Microsoft Windows screen shots are used by permission of Microsoft Corporation. Wi-Fi is a registered trademark of Wireless
Ethernet Compatibility Alliance, Inc. AOL is a registered trademark and Instant Messenger is a trademark of America Online, Inc. QuickTime is
a registered trademark of Apple Computer, Inc. Net2Phone is a registered trademark of Net2Phone, Inc. Battle.net is a registered trademark of
Blizzard Entertainment. Unix is a registered trademark of The Open Group. The following websites are not sponsored, affiliated, or controlled by
owners.
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Contents
Section 1:Overview
Understanding Your User Guide.......................................................................................................1-3
Box Contents......................................................................................................................................1-3
Understanding Functions..................................................................................................................1-4
Router...........................................................................................................................................1-4
LAN...............................................................................................................................................1-4
TCP/IP ..........................................................................................................................................1-4
Static IP Address ..................................................................................................................................1-4
Dynamic IP Address .............................................................................................................................1-5
DHCP Server ................................................................................................................................1-5
Sample Home Network Diagram.......................................................................................................1-6
Positioning Your Router....................................................................................................................1-6
Wireless Range.............................................................................................................................1-7
Technical Specifications ...............................................................................................................1-7
Router Physical Description .............................................................................................................1-8
Back of Router ..............................................................................................................................1-8
Front of Router..............................................................................................................................1-9
LED Description..........................................................................................................................1-10
Section 2:Installation
Hardware Setup..................................................................................................................................2-1
Antenna Installation ......................................................................................................................2-1
Router Physical Installation...........................................................................................................2-2
Horizontal Installation............................................................................................................................2-2
Vertical Installation................................................................................................................................2-2
Wall Mount Installation..........................................................................................................................2-3
Electrical Connection to Router.....................................................................................................2-6
Easy Software Setup..........................................................................................................................2-6
Manual Software Setup......................................................................................................................2-6
Wired Connection to Router..........................................................................................................2-7
Wireless Connection to Router .....................................................................................................2-8
Configure Your Computers ...........................................................................................................2-9
Configuring Windows 98SE and ME...................................................................................................2-10
Configuring Windows 2000.................................................................................................................2-12
Configuring Windows XP ....................................................................................................................2-15
Configure Your Wireless Security Settings .................................................................................2-18
Logging In ...........................................................................................................................................2-18
Wireless Security Setup......................................................................................................................2-19
WR850
I
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Contents
Configure Your Basic Internet Settings.........................................................................................2-20
DHCP Configuration ...................................................................................................................2-20
PPPoE ........................................................................................................................................2-20
Static IP ......................................................................................................................................2-21
PPTP ..........................................................................................................................................2-21
Section 3:Configuration
Using the Configuration Utility .........................................................................................................3-1
Logging In.....................................................................................................................................3-1
Navigation.....................................................................................................................................3-2
Help, Restart, and Logout.............................................................................................................3-2
Configuring Internet Settings ...........................................................................................................3-3
Basic Internet Settings..................................................................................................................3-3
Advanced Internet Settings...........................................................................................................3-7
Troubleshooting Your Network Connections.................................................................................3-8
Configuring Wireless Network Settings...........................................................................................3-9
Basic Wireless Configuration........................................................................................................3-9
Configuring Wireless Security Settings.......................................................................................3-11
Monitoring Wireless Access Points.............................................................................................3-16
Advanced Wireless Configuration...............................................................................................3-18
Configuring Parental Control Settings...........................................................................................3-21
Parental Control - Content Policy................................................................................................3-21
Parental Control - URL Log.........................................................................................................3-23
Configuring Networking Settings...................................................................................................3-25
Configuring DHCP Server Settings.............................................................................................3-25
Configuring the Router Host Name.............................................................................................3-27
Configuring Network Router Settings..........................................................................................3-27
Configuring DDNS Settings ........................................................................................................3-29
Configuring NAT Settings ...........................................................................................................3-30
Configuring Port Trigger Settings................................................................................................3-31
Sample Port Trigger Entries................................................................................................................3-32
Configuring Virtual Server Settings.............................................................................................3-33
Configuring the Firewall ..............................................................................................................3-34
Configuring Control Panel Settings ...............................................................................................3-36
Configuring Device Security........................................................................................................3-36
Updating Firmware .....................................................................................................................3-37
Saving and Restoring Configuration Settings .............................................................................3-38
Configuring Time Settings...........................................................................................................3-39
Configuring UPnP.......................................................................................................................3-40
Enabling Event Logs...................................................................................................................3-40
II
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Contents
Section 4:Troubleshooting
Contact Us ....................................................................................................................................4-1
Hardware Solutions ...........................................................................................................................4-1
My computer is experiencing difficulty in connecting to the router........................................................4-2
My broadband modem already uses a built-in router............................................................................4-2
Software Solutions.............................................................................................................................4-3
I would like to test to see if my Internet connection is live. ...................................................................4-3
I cannot access the Configuration Utility for the router. ........................................................................4-4
How do I extend my wireless network to cover more area? .................................................................4-4
I cannot browse past the first screen of the Configuration Utility..........................................................4-4
What if Pass Phrase isn’t supported? What do I enter for my security?...............................................4-5
Section 5:Glossary _____________________________________ 5-1
WR850
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Section 1:Overview
Congratulations on purchasing the Motorola WR850GP Wireless Broadband Router or
Motorola WR850G Wireless Broadband Router.1
The WR850 includes both an 802.11b/g wireless access point and a 4-port Ethernet router.
So it is both wireless and wired, providing the foundation for a truly customized network full
of options.
Using the WR850, you can share files, pictures, peripherals, printers and more with
everyone else on the network. By connecting a broadband modem (cable, DSL or other),
you can also share a single high speed Internet connection.
The WR850 offers both the popular 802.11b wireless standard as well as the nearly
5-times-faster 802.11g standard, providing you the ultimate in flexibility and speed. With
Wi-Fi® Protected Access (WPA) included, your wireless connections are robust and secure,
giving you the security to communicate without fear that your signal might be compromised.
The WR850GP comes loaded with Performance Enhancement technology that accelerates
your wireless network and your fun. This new technology boosts wireless performance
among compatible Motorola devices up to 35% faster than over standard 802.11g
networking.
Upgradeable firmware keeps the router’s control software up-to-date. The WR850 captures
the latest technology in a package that stays current, protects your home network, and
provides you easy home network management.
Wireless Broadband Router WR850GP
Wireless Broadband Router WR850G
1 Unless otherwise stated, this User Guide will use WR850 as the generic term for both the WR850G and WR850GP
WR850
1-1
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Section 1
Overview
Your wireless router is really several products built into one router:
Wireless Access Point
–
–
Connects your router to your laptop wirelessly and allows you to roam unfettered
Supports a multitude of devices that operate with both 802.11g and 802.11b
wireless communication standards
–
–
Protects your wireless communications using firm WPA, 802.1X, and WEP security
algorithms
Supports peer-to-peer communication using Wireless Distribution System (WDS)
mode
4-port Full Duplex 10/100 Ethernet Switch and Router
–
–
Supports wired connection of up to 4 computers or devices
Shares a broadband Internet (cable, DSL, or other) connection with each of your
networked devices
–
Enables you to form a Local Area Network (LAN)
Security and Protection
–
–
Firewall protects against Internet intruders
NAT, IP, and MAC filtering hides your LAN IP addresses and devices from the
Internet
–
Virtual Private Network (VPN) frees you to connect to your corporate network
1-2
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Overview
Section 1
Understanding Your User Guide
The User Guide is divided into the following sections:
Overview
Describes the router and its functions, the technology used, and the
recommended methods for positioning the router.
Installation
It is assumed that you will use the Installation Wizard on the CD-ROM
to set up your router. If not, refer to this section for instructions on
getting your router up and running.
After you have completed this section, your router will be active and
ready to work.
Configuration
Describes the Configuration Utility that manages your router.
Troubleshooting Details helpful solutions to common router problems.
Glossary
List of terms and acronyms.
Box Contents
Your box contains the following:
WR850GP
WR850G
Antenna
Ethernet
Cable
Ethernet
Cable
CD-ROM
CD-ROM
Base Station Stand
WR850G
WR850GP
Power
Supply
Quick Start
Guide
Power
Supply
Quick Start
Guide
WR850
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Section 1
Overview
Understanding Functions
Before installing your wireless router, please take a few minutes to review the wireless
networking functions described in this section.
Router
Generally, routers connect two networks together. The WR850 connects your home
network with the Internet, which can be thought of as a very large network. Routers provide
bandwidth security by keeping data out of your home network.
The router’s firewall inspects each packet of data as it flows through the port before
delivering it to the appropriate PC. Network Address Translation (NAT) translates one set of
IP addresses, usually private, to another set, usually public. This is how your network
remains protected and private on the Internet.
LAN
Local Area Network. A local area network provides a full-time, high-bandwidth connection
over a limited area such as a home, building, or campus. Ethernet is the most widely used
LAN standard.
TCP/IP
Transmission Control Protocol/Internet Protocol (TCP/IP) comprises the backbone of the
Internet. IP moves packets of data between nodes while TCP verifies delivery from client to
server. Every device you hook up to your wireless router identifies itself with an IP address.
You are able to assign devices on your network with either a static or dynamically assigned
IP address.
Static IP Address
A static IP address is a fixed address that is assigned manually to a device on the network.
Static IP addresses must be unique and cannot be shared, therefore they are used in
situations where the address should never change, like print servers or PC servers.
If you are using your wireless router to share an Internet connection, your Internet Service
Provider (ISP) might have assigned you a static IP address, which you will use when
configuring your router. See Section 3: Configuration.
1-4
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Overview
Section 1
Dynamic IP Address
A dynamic IP address is a temporary IP number, dynamically or randomly generated by a
DHCP server. The address lasts only as long as the server allots, usually in the space of a
day or two. When the IP address expires, the client is automatically reassigned a new IP
address, ensuring smooth communication.
If you are using your wireless router to share an Internet connection, your ISP might have
assigned you a dynamic IP address, which you use when configuring your router. See
Section 3: Configuration.
DHCP Server
A Dynamic Host Configuration Protocol (DHCP) Server assigns IP addresses to clients
connected to the router. A client is any wireless device that can connect with your router.
The client (PC, gaming device, etc.) is automatically assigned an IP address every time a
wireless device is added to your network, which frees you from manually assigning IP
addresses.
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Section 1
Overview
Sample Home Network Diagram
Your wireless router serves as the centerpiece of your network, allowing you to share files,
printers, and the Internet connection. A sample home network is shown below:
The Internet communicates with the modem which in turn communicates with the router.
The router acts as the gateway to your network; it sends devices information such as
requests for Internet access, file sharing, or multiplayer games. The router controls the
information for your network, intelligently routing the information to its required destination
while at the same time protecting your network from the public domain.
Positioning Your Router
To achieve the best wireless performance, review these guidelines before deciding where
to place your router:
ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
Placing your base station in the physical center of your network is the best location
because the antenna sends out the signal in all directions.
Placing the router in a higher location, such as on top of a cabinet, helps disperse the
signal cleanly, especially to receiving locations on upper stories.
If possible, position your router so there is direct line of sight between the router and
your other home network devices.
Avoid placing the router next to large solid objects like computer cases, monitors, walls,
fireplaces, etc. This helps the signal penetrate more cleanly.
Other wireless devices like televisions, radios, microwaves, and 2.4 GHz cordless
telephones can interfere with the signal. Keep these devices away from the router.
Mirrors, especially silver-coated, can reduce transmission performance.
1-6
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Overview
Section 1
Wireless Range
The following lists the expected wireless range of the router. This table is only a guide and
coverage varies due to local conditions.
Data Rate
54 Mbps
Open Area
Closed Area
Up to 100 ft (30m)
Up to 900 feet (275 m)
Up to 1300 feet (396 m)
Up to 1500 feet (457 m)
Up to 60 ft (18m)
11 Mbps
Up to 160 feet (49 m)
Up to 200 feet (61 m)
Up to 300 feet (91 m)
5.5 Mbps
2 or 1 Mbps
Technical Specifications
Your wireless router uses a radio transmission technology defined by the Institute of
Electrical and Electronics Engineers (IEEE) called 802.11 Wireless Fidelity (Wi-Fi). This
standard is subdivided into distinct categories of speed and the frequency spectrum used,
designated by the lower case letter after the standard.
For example, your router supports both the ‘b’ and ‘g’ specifications. The 802.11b
specification transmits data rates up to 11 Mbps while the 802.11g specification transmits
data rates up to 54 Mbps. These are theoretical standards so your performance may vary.
The radio waves radiate out in a donut-shaped pattern. The waves travel through walls and
floors, but transmission power and distance are affected. The theoretical distance limit is
1,000 feet (305 meters), but actual throughput and distance varies.
Both standards operate in the 2.4 GHz range, meaning other electrical appliances also
might interfere with the router – televisions, radios, microwave ovens, or 2.4 GHz cordless
telephones. Therefore, positioning your router where it encounters the least interference
helps maintain a better connection.
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Section 1
Overview
Router Physical Description
The following sections describe the physical characteristics of your router.
For instructions on installing your router, see Section 2: Installation.
Back of Router
The following illustration shows the WR850 back panel:
Reset
LAN
4
3
2
1
WAN
Antenna
Power
1
2
3
4
5
Feature
Power
Description
The receptacle where you plug in the power adapter.
1
2
Reset
Resets your router or resets the router to the default login settings.
Button
If the router experiences trouble connecting to the Internet, briefly
press and release the Reset button to reset the router. This retains the
router’s configuration information.
To reset the router to the factory defaults, press and hold the Reset
button for more than five seconds. This clears the router’s user
settings, including User ID, Password, IP Address, and Subnet mask.
To re-configure the router, see Section 3: Configuration.
1-8
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Overview
Section 1
Feature
Description
3
LAN
Ports 1-4
These four ports connect the router to your LAN or home network
using Ethernet cables. This enables communication among clients,
such as PCs or print servers, on the network. The LAN ports support
either 10-BASE-T or 100-BASE-T transmission speeds as well as
straight-through and crossover Ethernet cables.
Any of these four ports can also serve as an uplink port to other
network devices, such as another router or switch, which allows you to
extend your network.
4
5
WAN
Connect your modem to your router using this port with your supplied
Ethernet cable. This is the only port you can use for this procedure.
This enables your router to access the Internet. The port supports
10/100 Mbps as well as straight-through and crossover Ethernet
cables.
Antenna
The antenna is used for wireless connections. You are able to rotate
the antenna to gain the best signal reception.
Front of Router
The following illustration shows the WR850 front panel:
1
2
3
4
Local Network
The LEDs of the router indicate its operational status.
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Section 1
Overview
LED Description
The underlined items represent network activity.
LED
Condition
ON
Color
Status
1 Power
Green The device is powered on and operating normally.
Green Firmware update is in progress.
Blinking
Blinking/OFF Red
The power LED turns RED as soon as the reset
button is depressed. If the reset button is held down
for more than 5 seconds, the LED starts to blink
and the router’s default user name, password,
private LAN IP address, and private subnet mask
address will be restored. The LED then turns off
until the reset button is released. The power LED
blinks RED if the firmware is corrupted, indicating
the firmware needs to be restored.
2 Modem
OFF
None
Red
No external Ethernet device has been attached and
detected. The Ethernet link is down.
ON
The WAN interface has been disabled by the
firmware.
Blinking
Red
The WAN connection has lost IP connectivity with
its default gateway even though the Ethernet link is
still up. Or the WAN connection repair procedure is
still in progress.
ON/Blinking Amber 10BaseT link detected/active traffic present.
ON/Blinking Green 100BaseT link detected/active traffic present.
3 Wireless
OFF
ON
None
Red
No mobile station or Access Point has been
associated with this device.
The wireless interface has been disabled by the
firmware.
ON/Blinking Amber 802.11b connection exists in this wireless
domain/active traffic present.
ON/Blinking Green 802.11g connection exists in this wireless
domain/active traffic present.
4 LAN (x4)
OFF
None
No external Ethernet device has been attached and
detected. The Ethernet link is down.
ON/Blinking Amber 10BaseT link detected/active traffic present.
ON/Blinking Green 100BaseT link detected/active traffic present.
1-10
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Section 2:Installation
To get your network up and running:
ꢀ
ꢀ
Set up your hardware.
Insert the CD-ROM for product set up. Follow the prompts.
If you prefer to set up the router’s software manually, refer to the Manual Software Setup
found later in this section.
The following sections provide detailed instructions for completing these tasks.
Hardware Setup
Hardware setup includes:
ꢀ
ꢀ
ꢀ
Antenna Installation: connecting the antenna to the router.
Physical Installation: where you physically place your router.
Electrical Connection: how to connect the power cord.
Antenna Installation
When shipped, the antenna for the WR850GP is not connected to the router. To attach the
antenna to the router:
1
2
Locate the antenna port on the back of the router (the threaded knob).
Screw the antenna connector clockwise on to the threaded knob until firmly seated. Do
not over-tighten.
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Section 2
Installation
Router Physical Installation
For the WR850GP, you can install the router horizontally or vertically. The WR850G can
only be installed horizontally. Either router can also be mounted on a wall.
Horizontal Installation
1
Place the router in the desired location and follow the procedures below for connecting
and configuring the router.
Vertical Installation
WR850GP only
1
2
Insert the router into the supplied base. Ensure that the antenna’s location is on top.
The router’s foot slides snugly into a notch in the base to keep the router stable.
Follow the installation procedures for connecting and configuring the router.
2-2
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Installation
Section 2
Wall Mount Installation
If you mount the router on the wall, you must:
ꢀ
Position the router as specified by the local or national codes governing residential or
business communications services.
ꢀ
Follow all local standards for installing a network interface router/network interface
device (NIU/NID).
If possible, mount the router to concrete, masonry, a wooden stud, or other solid wall
material. Use anchors when necessary; for example if you must mount the router on
drywall.
To mount your router on the wall:
1
Print the Wall Mounting Template shown on this page:
5.1”
[129.5mm]
The illustration is drawn at a one-to-one scale, which means that when printed, it
provides the exact dimensions required to mount the router.
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Section 2
Installation
2
To print the Wall Mounting Template, click the Print icon or choose Print from the File
menu.
3
In both the Pages from and to fields, enter the page number on which the Wall
Mounting Template appears.
4
5
Click OK.
Measure the printed template with a ruler to ensure that it is the same size as the
template on page 2-3.
6
7
Use a center punch to mark the center of the holes on the wall.
On the wall, locate the marks for the mounting holes you just made.
WARNING!
Before drilling holes, check the structure for potential damage to water, gas, or
electric lines.
8
9
Drill the holes to a depth of at least 3.8 cm (1½ inches).
If necessary, seat an anchor in each hole. Use M5 x 38 mm (#10-16 x 11/2 inch) screws
with a flat underside and maximum screw head diameter of 10.5 mm to mount the
router.
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Installation
Section 2
10 Using a screwdriver, turn each screw until part of it protrudes from the wall, as shown:
–
There must be 4.0 mm (.16 inches) between the wall and the underside of the screw
head.
–
The maximum distance from the wall to the top of the screw head is 7.6 mm (.3 in).
7.6 mm (.3 inches)
maximum
10.5 mm (.4 inches)
maximum
4.0 mm
11 Remove the two plastic feet, nearest to the LED panel, from the bottom of the router to
uncover the keyholes.
12 Place the router so the keyholes are above the mounting screws.
13 Slide the router down until it stops against the top of the keyhole opening.
14 Follow the installation procedures for connecting and configuring the router.
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Section 2
Installation
Electrical Connection to Router
Your router does not have an On/Off power switch and therefore will only be powered on by
plugging in the power adapter:
Reset
LAN
Power
To power
supply
1
2
Connect the power adapter to the router’s Power port, found on the back of the router.
Plug the power adapter into a grounded and surge-protected power outlet.
The Power LED on the front panel lights green when connected properly.
Easy Software Setup
Run the Installation Wizard program from the supplied CD-ROM to quickly set up your
network. Once your network is up and running, for advanced configuration, see
Section 3: Configuration.
Manual Software Setup
If you’d prefer to manually set up your network, use this section to configure it. This section
details the physical connection of the router to your network as well as the configuration
needed by your PC.
To set up your wireless network:
ꢀ
ꢀ
ꢀ
Physically connect and power on the router
Configure your PCs
Enter Wireless Security settings
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Installation
Section 2
Wired Connection to Router
Reset
LAN
4
3
2
1
WAN
Antenna
Power
+12VDC
If you are connecting your PC with an Ethernet cable to the router, your PC must be
installed first with an Ethernet adapter.
You need two Ethernet cables for this procedure, one cable to connect the router to the
modem and one cable to connect a PC to the router.
1
If you are currently running broadband to a single computer: Unplug the Ethernet cable
that runs between your modem and PC from the back of your PC and plug it into the
port labeled WAN on the back of your router.
If you are not running broadband to a single computer: Connect an Ethernet cable to
the WAN port on your router.
2
Connect the other end of the same cable to your cable or DSL modem. You have now
connected the router to the modem. It may be necessary to restart your cable or DSL
modem after making this connection.
3
4
To connect the PC to the router, use a second Ethernet cable and connect it to the
Ethernet port on your PC.
Connect the other end of the same cable into one of the LAN ports on your router. You
have now connected your PC to the router.
5
6
To connect more devices, repeat steps 3 and 4.
To configure the router, see Section 3: Configuration.
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Section 2
Installation
Wireless Connection to Router
WARNING!
When first configuring your router, it is recommended that you have an Ethernet
cable connected to the router. Performing the INITIAL configuration using a
wireless connection is not secure and is not recommended.
After you have finished the initial configuration of the router, your connection will
be secure and you can safely use either a wired or wireless connection.
If you are connecting your client wirelessly to the router, you can use the Motorola
WPCI810G, a wireless PCI card for your desktop PC. If you have a laptop, the Motorola
WN825G wireless PC card provides access. A Motorola WU830G wireless USB adapter
can also provide wireless access for desktops or laptops.
The WN825G and WPCI810G are not supported under Windows® 95, Windows 98, nor Windows NT. Windows
98SE Windows, Me®, Windows 2000, and Windows XP™ are supported. The WN825GP and WPCI810GP are
supported under Windows 2000 and XP only.
Reset
LAN
4
3
2
1
WAN
Antenna
Power
+12VDC
1
2
If you are currently running broadband to a single computer: Unplug the Ethernet cable
that runs between your modem and PC from the back of your PC and plug it into the
port labeled WAN on the back of your router.
If you are not running broadband to a single computer: Connect an Ethernet cable to
the WAN port on your router.
Connect the other end of the same cable to your cable or DSL modem. You have now
connected the router to the modem. It may be necessary to restart your cable or DSL
modem after making this connection.
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Installation
Section 2
3
To connect the PC to the router through a wireless connection, verify the PC’s wireless
adapter SSID (Service Set Identifier) is set to the router’s default setting of motorola
appended with the last 3 characters of the Wireless MAC address (an example SSID:
motorola 345) and that no encryption is enabled.
MODEL WR850G
INPUT VOLTAGE: +5VDC, 2A
FCC ID: F2NWR850G
PART NUMBER:AAAAAA-BBB-CC
S/N: PPPPMMYJJJSSSSSCAABBCCCC
MODEL: WR850G
Tested To Compl y
With FCC Standards
WIRELESS MAC: AB CD EF 01 23 45
WAN MAC: AB CD EF 01 23 45
MADE IN TAIWAN
FOR HOME OR OFFICE USE
MODEL WR850G
INPUT VOLTAGE: +5VDC, 2A
FCC ID: F2NWR850G
PARTNUMBER: AAAAAA-BBB-CC
S/N: PPPPMMYJJJSSSSSCAABBCCCC
MODEL: WR850G
Wireless MAC address
T
e st e d
T
o
C om pl y
WIRELESS MAC: AB CD EF 01 23 45
WAN MAC: AB CD EF 01 23 45
MADE IN TAIWAN
With FCCStandards
FOR HOMEOR OFFICEUSE
Refer to your wireless network adapter’s documentation for instructions on how to
activate these settings.
4
To configure the router, see Section 3: Configuration.
You have now completed the hardware installation. The next section, Configure Your
Computers, steps you through the various configuration options needed for your PCs.
Configure Your Computers
Each computer that will be part of your network needs to communicate with the router. To
do this, you may need to configure each PC’s network setting to automatically obtain an IP
address. This section includes information on configuring computers with the following
operating systems:
ꢀ
ꢀ
ꢀ
ꢀ
Windows® 98SE
Windows Me®
Windows® 2000
Windows XP™
Determine the operating system for each computer you will include in your wireless network
and follow the steps to configure the network settings for that PC.
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Section 2
Installation
Configuring Windows 98SE and ME
1
2
3
Click Start.
Select Settings > Control Panel.
Double-click Network. The Network window is displayed:
4
On the Configuration tab, select the TCP/IP line the for the appropriate Ethernet adapter
on your PC. There may be multiple adapters installed – choose only the one that is
configured for your adapter. In the example above, a 3Com Ethernet adapter card is
installed and is the appropriate choice.
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Installation
Section 2
5
Click Properties. The TCP/IP Properties window is displayed:
Windows 98SE
Windows ME
6
7
8
9
Click the IP Address tab.
Select Obtain an IP address automatically.
Click OK.
Click the Gateway tab and confirm that the Installed Gateway field is blank.
10 Click OK twice. Windows may ask for the Windows Installation disk. First check to see if
the installation files are installed at c:\windows\options\cabs. Otherwise, load your
Windows CD and follow the prompts.
11 Restart your computer to save your settings.
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Section 2
Installation
Configuring Windows 2000
1
2
3
4
5
Click Start.
Select Settings.
Select Control Panel.
Double-click Network and Dial-Up Connections.
Double-click Local Area Connection.
6
Click Properties.
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Installation
Section 2
The Local Area Properties window is displayed:
7
8
Ensure the box next to Internet Protocol (TCP/IP) is selected.
Click to highlight Internet Protocol (TCP/IP) and click Properties.
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Section 2
Installation
The Internet Protocol (TCP/IP) Properties window is displayed:
9
Select Obtain an IP address automatically. Click OK twice to exit and save your
settings.
10 Restart your computer to save your settings.
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Installation
Section 2
Configuring Windows XP
This configuration assumes you have retained the default interface for Windows XP. If you
are running the ‘Classic’ interface, please follow the instructions for Windows 2000.
1
2
3
4
5
Click Start.
Select Settings.
Select Control Panel.
Double-click Network and Dial-Up Connections.
Double-click Local Area Connection.
6
Click Properties.
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Section 2
Installation
The Local Area Properties window is displayed:
7
8
Ensure the box next to Internet Protocol (TCP/IP) is selected.
Click to highlight Internet Protocol (TCP/IP) and click Properties.
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Installation
Section 2
The Internet Protocol (TCP/IP) Properties window is displayed:
9
Click Obtain an IP address automatically. Click OK twice to exit and save your
settings.
security settings.
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Section 2
Installation
Configure Your Wireless Security Settings
Before your router can communicate securely with your computer, you must configure your
wireless security settings. Failure to configure these settings properly could compromise
your network to wireless hackers.
Logging In
WARNING!
When first configuring your router, it is recommended that you have an Ethernet
cable connected to the router. Performing the INITIAL configuration using a
wireless connection is not secure and is not recommended.
After you have finished the initial configuration of the router, your connection will
be secure and you can safely use either a wired or wireless connection.
1
Once the router is connected, open your web browser. In the URL field, enter
The login screen is displayed (the WR850G login screen is shown in the example
below):
2
3
Enter the User ID. The default factory setting is admin.
Enter the Password. The default factory setting is motorola.
Once you have logged in, for security reasons you should change the User ID and Password. See below.
Click Log In to enter the Router’s Web-based Configuration Utility.
4
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Installation
Section 2
Wireless Security Setup
To set up the correct security protocols for your router:
1
2
Click Control Panel > Device Security.
In the Login User ID field, enter your User ID. Create an ID that contains multiple case-
sensitive characters as well as numbers. It cannot be longer than 64 bytes.
3
In the Login Password field, enter your Login Password. Create a password that
contains multiple case-sensitive characters as well as numbers and symbols like “_ + )”.
It cannot be longer than 64 bytes.
4
5
6
Re-enter your Password.
Click Apply.
Once the settings have been accepted, click Restart and log back into the
Configuration Utility using your new User ID and Password.
7
8
9
Select Wireless > Basic.
Change the SSID to a user-friendly name and click Apply.
Navigate to Wireless > Security.
10 Select WPA-PSK from the ESS Authentication options.
11 Select TKIP from Encryption Status options.
12 Click Apply and then click Restart. Your wireless security configuration is now
complete.
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Section 2
Installation
Configure Your Basic Internet Settings
The following settings configure your router for accessing the Internet. Detailed descriptions
for using the web-based utility follow this section.
1
2
Log into the router’s Configuration Utility. The Internet > Basic screen is displayed.
Select the Connection Mode your ISP has indicated you need to use. Based on which
connection type you select, different areas become inaccessible, leaving only the
necessary fields active.
DHCP Configuration
The default setting for the router, DHCP is most commonly used for cable modem
connections. There is no configuration necessary for this setting because the ISP
automatically supplies the information. Your ISP informs you if this is the connection to use.
1
2
Verify that Cable Modem (DHCP) is selected.
Click Apply to save the setting.
PPPoE
PPPoE (Point-to-Point Protocol over Ethernet) setting is most commonly used for DSL
modem connections. Your ISP informs you if this is the connection to use.
1
2
3
4
From Connection Mode, select DSL Modem (PPPoE).
In the PPP User Name field, enter the PPP User Name supplied by your ISP.
In the PPP Password field, enter the PPP Password supplied by your ISP.
Optionally, you may have to enter the PPP Service Name into this field. Enter the
information supplied by your ISP.
5
Click Apply to save the setting. If you wish to start over, click Clear.
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Installation
Section 2
Static IP
If you are required to use a permanent IP address for connecting to the Internet, then select
Static Assigned. Your ISP informs you if this is the connection to use.
1
2
3
4
5
From Connection Mode, select Static Assigned.
In the IP address field, enter the IP address supplied by your ISP.
In the Subnet Mask field, enter the Subnet Mask supplied by your ISP.
In the Default Gateway field, enter the values supplied by your ISP.
In the Primary DNS field, enter the values supplied by your ISP. If necessary, enter
secondary or tertiary DNS values into the Secondary or Tertiary DNS fields.
6
Click Apply to save the setting. If you wish to start over, click Clear.
PPTP
Point to Point Tunneling Protocol (PPTP) is a service commonly found in Europe.
1
2
3
4
5
6
From Connection Mode, select PPTP.
In the PPP User Name field, enter the PPP User Name supplied by your ISP.
In the PPP Password field, enter the PPP Password supplied by your ISP.
In the PPTP Client IP field, enter the PPTP Client IP address supplied by your ISP.
In the PPTP Server IP field, enter the PPTP Server IP address supplied by your ISP.
Click Apply to save the setting. If you wish to start over, click Clear.
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Section 3:Configuration
Use the information in this section to modify the router’s settings. For example you can
customize features for your home network, change settings such as your user name or
password, or view the status of the network.
The screenshots seen here are intended for reference only; your version of firmware may
differ slightly.
Using the Configuration Utility
Logging In
1
Once the router is connected, open your web browser. In the URL field enter
The login screen is displayed (the WR850G login screen is shown in the example
below):
2
3
Enter the User ID. The default factory setting is admin.
Enter the Password. The default factory setting is motorola.
Once you have logged in, for security reasons you should change the User ID and Password. See below.
Click Log In to enter the Router’s Web-based Configuration Utility.
4
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Section 3
Configuration
Navigation
Each of the following subsections describe the components of the router’s Configuration
Utility which is accessible from a web browser. These sections include:
•
•
•
•
•
Internet
Wireless
Parental Control
Networking
Control Panel
To navigate, click on a major section and then the associated subsection. For example, to
adjust the time setting, click CONTROL PANEL on the left, then the TIME tab at top on the
right. The Web-based Configuration Utility uses JavaScript. Your web browser’s JavaScript
needs to be enabled.
Help, Restart, and Logout
Click on the appropriate command (Help, Restart, or Log Out) to execute the action.
Help
Accesses Help.
Restart
Restarts your session with the Configuration Utility. When Restart flashes, the
change you have made requires that you restart the unit.
For convenience, it is recommended that you finish all of your
configuration changes and then restart the unit.
Logout
Logs out of the router’s Configuration Utility.
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Configuration
Section 3
Configuring Internet Settings
The Internet Settings screens enable you to configure your Internet settings:
ꢀ
ꢀ
ꢀ
Basic
Advanced
Network Diagnostic
Basic Internet Settings
After logging into the Configuration Utility, the Internet - Basic screen is displayed. It allows
you to adjust basic settings for the router’s Internet options.
You can also access this screen by clicking Internet on the login screen.
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Section 3
Configuration
Field or Button
WAN Interface
Description
Displays the status of the router:
Active
Your WAN link is active.
Inactive Your WAN link is not active.
Disabled The WAN interface has been disabled. To enable the
WAN interface, click the Advanced tab.
Connection
Mode
The router supports four connection modes for acquiring its IP
configuration settings of the WAN interface:
ꢀ
ꢀ
ꢀ
ꢀ
Cable Modem (DHCP)
DSL Modem (PPPoE)
Static Assigned
PPTP
Select the appropriate connection mode for your ISP (Internet Service
Provider).
Connection
Repair
Provides connection repair information depending on the connection
mode selected.
For example, for DHCP, the router issues a request for a new IP
address from the ISP’s DHCP server.
Connection
Status
Provides current information about the connection status of the router.
Press Refresh to update the status of the router.
IP Address
Displays the router’s IP Address used to connect to your ISP. It is
either automatically displayed or manually entered from information
provided by your ISP.
For example, if DHCP is selected, this is the IP Address that your
router is currently using to access the Internet. If using Static Assigned,
then you would enter the IP Address here.
Subnet Mask
Is automatically displayed or manually entered from information
provided by your ISP.
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Configuration
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Field or Button
Description
Default
Gateway
Is automatically displayed or manually entered from information
provided by your ISP.
Obtain DNS
Select Yes to obtain the DNS information automatically, or No to enter
Server Address the information manually.
Automatically
Primary DNS
Is automatically displayed or manually entered from information
provided by your ISP.
Secondary DNS Is automatically displayed or manually entered from information
provided by your ISP.
Tertiary DNS
Host Name
Is automatically displayed or manually entered from information
provided by your ISP.
Is automatically displayed or manually entered from information
provided by your ISP.
Domain Name
Is automatically displayed or manually entered from information
provided by your ISP.
PPP
Authentication
Available when PPPoE or PPTP is selected in the Connection Mode.
Check with your ISP for the proper type of authentication to choose.
ꢀ
ꢀ
ꢀ
PAP – Password Authentication Protocol
CHAP – Challenge Handshake Authentication Protocol
Auto – The router will offer PAP, CHAP, or None to the server, and
the server will determine which PPP Authentication to use. Default
setting.
ꢀ
None – No authentication used.
PPP User Name Is automatically displayed or manually entered from information
provided by your ISP.
PPP Password
Is automatically displayed or manually entered from information
provided by your ISP.
PPP Password
Confirm
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Section 3
Configuration
Field or Button
Description
PPP Service
Name
Is either automatically displayed or manually entered from information
provided by your ISP.
PPP Idle Timer
PPP Idle Time
Click to enable PPP Idle Time.
Enter the amount of time to elapse before the router automatically
breaks the connection to the Internet.
PPP Auto
Reconnect
Enables the router to automatically reconnect to the Internet when the
connection has been cut.
PPP MTU
Allows you to adjust the Maximum Transmission Unit (in bytes) for the
PPP connection. Available when PPPoE or PPTP is selected.
Generally, the default value should be used.
PPTP Client IP
PPTP Server IP
Is automatically displayed or manually entered from information
provided by your ISP.
Is automatically displayed or manually entered from information
provided by your ISP.
Apply
Click to save your settings.
Click to cancel any changes.
Cancel
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Configuration
Section 3
Advanced Internet Settings
The Internet – Advanced screen allows you to adjust additional Internet settings. To access
the screen, click Internet > Advanced.
Field or Button
WAN Interface
Description
Check to enable the link to the Internet. Disabling this feature
disconnects your Internet connection. The default is enabled.
Factory WAN
MAC Address
Displays the default MAC address of the WAN interface. A MAC
address is a 12-digit code assigned to a piece of hardware for
identification. You can find the WAN MAC address on the label on the
bottom of your unit.
Cloned WAN
MAC Address
Some ISPs require that you register the MAC address of your PC’s
network adapter.
Your router can use the MAC address of your PC’s network adapter as
the router’s WAN MAC address. To avoid calling your ISP and
changing the MAC address that is registered with the ISP, follow these
instructions:
1
2
In the Cloned WAN MAC Address row, click Enable.
Enter a MAC address or click one of the Learned MAC addresses
and click Apply.
3
4
After restarting the unit, the router will present the MAC address to
the ISP you have entered here.
Deselect Enable to return to the default MAC address.
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Section 3
Configuration
Field or Button
Description
Learned MAC
Address
Displays the MAC addresses (wired or wireless devices) the router has
already recorded. If you wish to use one of the displayed MAC
addresses:
1
Click the address number. The number automatically appears in
the Cloned WAN MAC Address field.
2
3
Click Apply to clone the displayed MAC address.
Click Refresh to search for additional MAC addresses on your
LAN.
Apply
Click to save your settings.
Click to cancel any changes.
Cancel
Troubleshooting Your Network Connections
The Network Diagnostic screen helps you troubleshoot problems that might occur. To
access the screen, click Internet > Network Diagnostic.
Field or Button
Ping
Description
Determines whether a particular IP address is online. This utility sends
out a packet (block of data) and waits for a response.
Trace Route
Traces a route from the client machine to the remote host being
contacted and reports the IP addresses of all the routers in between.
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Configuration
Section 3
Field or Button
DNS Lookup
Description
Finds the IP address of a website name. For example, if you enter
www.motorola.com, a DNS server returns the IP address of Motorola.
To use any of these functions:
1
2
Enter a Host Name or IP Address in the Ping, Trace Route, or DNS Lookup fields.
Click Ping, Trace Route, or DNS Lookup to activate the function. The results of your
query are displayed.
Configuring Wireless Network Settings
The Wireless Network screens allow you to adjust settings for your wireless connection:
ꢀ
ꢀ
ꢀ
ꢀ
Basic
Security
Site Monitor
Advanced
Basic Wireless Configuration
This Wireless – Basic screen allows you to set up your Service Set Identifier (SSID)
parameters for your network. The SSID is the name of your network that is shared among
all the devices in a wireless network.
This window is where you enable or disable your Performance Enhancement.
Although your router has a default SSID, it is recommended that you change it to a name
that is easy for you to remember.
To access the screen, click Wireless > Basic.
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Section 3
Configuration
Field or Button
Description
Network Name
(SSID)
Enter a name of no more than 32 alphanumeric characters. This
SSID must be entered on every wireless device on your wireless
network to communicate with the router. The default SSID is
motorola XXX, where XXX are the last 3 characters of your Wireless
MAC address, found on the label on the bottom of the unit.
Channel
Number
Identifies the channel on which the router communicates. Each
wireless client must use the same channel to enable communication.
If changed wirelessly, once you restart the router, you will lose your
the wireless connection. Change the wireless device’s channel to the
new channel to log back into the router.
The default is Channel 11.
Operation Mode Enables you to select the type of transmission protocol your wireless
network uses.
The options are:
ꢀ
ꢀ
ꢀ
Compatibility (802.11b/g) – default setting
Performance (802.11g only)
Legacy (802.11b only)
Performance
Enhancement
When enabled, the wireless data throughput of a WR850GP router is
boosted when used exclusively with Performance Enhanced client
devices, such as the WN825GP Wireless Notebook Adapters and/or
WPCI810GP Wireless PCI Adapters.
WR850GP only
1
From Operation Mode (see above), select Compatibility
(802.11b/g) or Performance (802.11g only) to allow access to
this feature.
2
Check Performance Enhancement Enabled.
When the Performance Enhancement feature is enabled, the
wireless network can still support non-Performance Enhanced client
devices, including standard 802.11g and/or 802.11b devices. Under
these conditions the network steps down to support full backward
compatibility.
If you enable Performance Enhancement, it is recommended that
you also enable Frame Bursting in the Wireless > Advanced screen.
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Configuration
Section 3
Field or Button
Description
Wireless MAC
Address
Displays the Wireless MAC address of the unit. This is not the same
as the WAN MAC address.
Apply
Click to save your settings.
Click to cancel any changes.
Cancel
Configuring Wireless Security Settings
The Wireless Security screen allows you to configure the security settings for your router.
To access the screen, click Wireless > Security.
Field
Description
SSID Broadcast Service Set Identifier (SSID). Broadcasts the SSID of the router to
devices on your network. This enables wireless clients, such as a
laptop, to receive the router’s SSID. If you don’t want the SSID to be
broadcast, disable this feature. The default is enabled.
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Section 3
Configuration
Field
Description
ESS
Authentication
Extended Service Set (ESS). Authentication establishes either an open
or secure verification of communication with an access point (AP). This
setting does not encrypt your transmission.
The options are:
Open System
No authentication is used. Default setting.
Pre-Shared
Key (PSK)
The Pre-Shared Key (PSK) authentication
method is used
WPA
Wi-Fi® Protected Access (WPA) authentication
(802.1X) is used with an EAP type
WPA-PSK
WPA authentication (802.1X) is used with a
pre-shared key
WPA-PSK is recommended for home users not using a RADIUS
server.
Encryption
Status
Determines the type of security encryption algorithms used for the Key
Index. This security setting encrypts your wireless transmission.
ꢀ
None, WEP64, and WEP128 are available only when Open
System or Pre-Shared KEY (PSK) is selected in the ESS
Authentication field.
ꢀ
TKIP and AES are available only when WPA or WPA-PSK are
selected in the ESS Authentication field.
The options are:
None
No security. Default setting.
WEP64
Wired Equivalent Privacy - 64-bit strength (provides 4
Keys)
WEP128 Wired Equivalent Privacy - 128-bit strength (provides 2
Keys)
TKIP
Temporal Key Integrity Protocol - changes the
temporal key often (provides 1 Key)
AES
Advanced Encryption Standard (provides 1 Key)
TKIP is recommended for home users. If available, AES provides
stronger encryption.
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Configuration
Section 3
Field
Description
802.1X mode
Can only be enabled when the ESS Authorization is set to Open or
PSK and either WEP64 or WEP128 is selected (see the Encryption
Status field). During the Authentication process, the server verifies the
identity of the client attempting to connect to the network. When WPA
or WPA-PSK is selected in the ESS Authentication field, this option is
automatically selected.
If not already enabled, select to activate this feature. When enabled,
Dynamic Key generation occurs, meaning a key is automatically
generated when the client requests one.
Key Input
Method
Available if PSK and/or WEP is selected. The options are:
ꢀ
ꢀ
ꢀ
Pass Phrase (default setting)
Hexadecimal
ASCII
If you select either Pass Phrase or Hexadecimal, in Key Content, the
format of the Key appears in a hexadecimal format.
If you are using other non-Motorola wireless products and a security
algorithm other than WPA-PSK, you must enter your WEP keys
manually in either ASCII or hexadecimal format for the non-Motorola
wireless products.
Pass Phrase
Key Length
Enter the Pass Phrase to be used for Key encryption. Keep a record of
this Pass Phrase so you can enter the same phrase for the Motorola
client devices on your wireless LAN, if supported. You will use this
Pass Phrase when using WPA security with your client devices. Pass
Phrase must be between 8 and 63 characters.
The default pass phrase is motorola.
The option selected determines the strength of the key. Only available
when ESS mode is set to PSK and the Encryption Status is set to
None.
There are two options:
ꢀ
ꢀ
128-bit
64-bit.
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Section 3
Configuration
Field
Description
Key Index
Use the drop-down list here to select one of the Key Content fields
below (Key 1, Key 2, etc). A maximum of four different Keys (1, 2, 3, or
4) are available. The number of keys is determined by what is selected
in the ESS Authentication and Encryption Status fields.
The Key selected here must match the key selected in the client. For
example, if you select Key 1 here you have to select Key 1 for the
client.
The default is 1.
Key Content
(Key 1, Key 2,
Key 3, Key 4)
Enter key content in these fields. The Key Content format is selected in
the Key Input Method field.
For the key content, the phrase is auto-generated by the password
entered in the Pass Phrase field. For non-Motorola clients, you will use
these Keys (and not Pass Phrase) when using WEP for security. The
Key will not automatically fill in until you have clicked Apply.
If you have selected Hexadecimal or ASCII formatting (in the Key Input
Method field), you can then enter your own Hexadecimal or ASCII
keys. To enter keys manually, you must also have WEP64 or WEP128
selected in the Encryption Status field.
ꢀ
For WEP64 keys, 5 case sensitive ASCII characters are allowed or
10 hexadecimal characters (using only characters 0-9 and A-F)
ꢀ
For WEP128 keys, 13 case sensitive ASCII characters are allowed
or 26 hexadecimal characters (using only characters 0-9 and A-F)
If entering a key manually, don’t leave a key field blank or enter all Os.
These are not secure keys.
Group Key
This is the number of seconds that pass until your router sends out a
Renewal Interval new group key. Only available if WPA or 802.1X are selected.
The default is 300 seconds.
RADIUS Server
IP
Enter the RADIUS Server IP and Port number. RADIUS is an
authentication and accounting system to verify users.
RADIUS Server
Port Number
To display these fields, either of the following conditions need to exist:
ꢀ
Open System or WPA is selected, along with either WEP64 or
WEP128, and 802.1X is enabled
ꢀ
WPA is selected and TKIP or AES is selected.
The default RADIUS Port Number is 1812.
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Configuration
Section 3
Field
Description
RADIUS Shared Type the RADIUS password in this field.
Secret
Re-type the RADIUS password in this field.
RADIUS Shared
Secret
Confirmation
Wireless MAC
Access Control
List
Enables you to control which device accesses your wireless network
based upon their MAC address. The default is disabled. The options
are:
Enable Select to enable/disable the MAC Access Control List
(ACL). When disabled, the MAC ACL is not active and any
wireless station is allowed to communicate with the
wireless router.
Allow
Allows only the wireless devices in the Access Control List
(ACL) to communicate with the wireless router.
Deny
Denies wireless devices in the ACL from communicating
with the wireless router.
To add a MAC address to the ACL:
1
2
3
Check Enable.
Select Allow or Deny from the drop-down list.
Enter a MAC address or use one of the Learned MAC
Addresses. To use one of the Learned MAC addresses, click the
address number. The number automatically appears in the
Wireless MAC Address Control List.
To alter a MAC address, remove and replace with the updated
address.
4
5
Click Add to enter the address into the ACL.
Click Apply to save.
To delete a MAC address from the ACL:
1
Click the MAC address you wish to delete. Once activated, the field
will change color.
2
3
Click Remove to clear the address.
Click Apply to save.
Learned MAC
Addresses
Displays the MAC addresses (wireless devices only) the router has
already recorded.
If you wish to use one of the displayed MAC addresses, click the
address number. The number automatically appears in the Wireless
MAC Address Control List.
Click Refresh to force the router to search for additional MAC
addresses.
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Section 3
Configuration
Field
Description
Apply
Cancel
Click to save your settings.
Click to cancel any changes.
Monitoring Wireless Access Points
The Site Monitor screen displays information about wireless Access Points (AP) and
stations.
To access the screen, click Wireless > Site Monitor.
The Station Association List identifies only those stations that are connected to your
wireless router.
Field
Description
Refresh
Click to refresh the Station Association List.
MAC Address
Host Name
Displays the MAC address of clients found on the LAN.
Displays the name of the device attached.
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Configuration
Section 3
The Site Survey displays information about other APs in the area.
Field
Scan
Description
Click Scan to search for more APs or clients.
SSID
Displays the SSID of the device found.
MAC Address
Channel
Displays the MAC address of the device found.
Displays the channel upon which the device is broadcasting.
Signal Strength Displays the Signal Strength of the device found.
Wireless Mode
Security
Displays which protocol is used, 802.11b or 802.11g.
Displays the security protocol used.
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Section 3
Configuration
Advanced Wireless Configuration
The Wireless – Advanced screen allows you to turn your wireless network on and off and
adjust wireless parameters. Generally, these settings should remain at their default values.
To access the screen, click Wireless > Advanced.
Field
Description
Radio Interface
Allows you to turn on and off the wireless feature. If you disable the
radio interface, your router continues to service your wired network.
The default is enabled.
Short Preamble Improves the efficiency of a network's throughput when transmitting
and receiving data. Motorola recommends that you enable this feature.
The default is disabled.
Frame Bursting Allows you to send more frames (collection of packets) within a given
time period, which enhances network efficiency and reduces overhead.
This feature works with other Motorola products to increase
performance throughput. Motorola recommends that you enable this
feature. This feature’s default setting is disabled for the WR850G and
enabled for the WR850GP.
RTS Threshold
Allows you to modify the RTS threshold, which is the packet size at
which an access point issues a request to send (RTS). The range is 0
to 2347 bytes.
The default is 2347.
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Configuration
Section 3
Field
Description
Fragmentation
Threshold
Allows you to set the size at which packets are fragmented and
transmitted a piece at a time instead of all at once. The setting must be
within the range of 256 to 2346 bytes.
The default is 2346.
Beacon Period
Allows you to set the time units for the beacon period. A beacon is a
packet broadcast by the AP to keep the network synchronized. You are
able to set the Beacon Period value from 1 to 65535 in Time Units
(TU). The default is 100.
Since changes to the Beacon Period and Delivery Traffic Indicator
Maps (DTIM) settings may affect wireless performance, it is best to use
the default settings.
DTIM Period
Allows you to set the Delivery Traffic Indicator Maps (DTIM) period
value from 1 to 255 in multiples of Beacon Periods. The default is 3.
Since changes to the Beacon Period and Delivery Traffic Indicator
Maps (DTIM) settings may affect wireless performance, it is best to use
the default settings.
Basic Rate Set
Allows you to set the transmission rate. The router broadcasts different
transmission rates so clients know which transmission rate to use to
join the network.
The options are:
1 to 2
Mbps
The slowest speed available.
Default
Ensures compatibility with 802.11b or 802.11g
devices
All
Ensures compatibility with all devices.
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Section 3
Configuration
Field
Description
11g Protection
Mode
Ensures that your wireless router does not interfere with neighbor
networks. 802.11g networks cause “collisions” on 802.11b networks,
so the Protection Mode forces the 802.11g network to negotiate
around the 802.11b network.
The options are:
Disable
Auto
802.11g Protection Mode is never used.
802.11g Protection Mode is used if either an 802.11b
client joins the network or the AP detects an 802.11b
network on the same channel. Default setting.
WDS Mode
Enables WDS mode, which allows you to share and expand your
network with other wireless Access Points (AP). The WDS fields, WDS
Restrict Mode and WDS Restrict MAC address, become active once
WDS is enabled.
When WDS Mode is enabled, any AP configured to your router’s
settings can connect to your network. The default is disabled.
WDS Restrict
Mode
Protects your network by assigning access to only the access points
you designate. Assign the access point’s MAC addresses in the WDS
Restrict MAC Addresses fields.
The default is enabled.
WDS Restrict
To activate these fields, WDS Restrict Mode must be enabled.
MAC Addresses
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Enter up to four wireless MAC addresses
To edit an entry, highlight the number and change
To delete a number, delete each field
Apply
Click to save your settings.
Click to cancel any changes.
Cancel
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Configuration
Section 3
Configuring Parental Control Settings
Parental Control settings allow you to tailor the type of content your router can access.
Content Policies allow you to specify the websites or keyword searches users can access.
Up to ten policies can be created, each of which can be customized for specific time
periods and associated with any of the PCs your router supports.
For example, if you want to restrict the websites your children can access during the day,
you can create a "Kids' Policy" that restricts defined websites during the time of day when
children could potentially access the computer unsupervised.
The following screens are available in Parental Control:
ꢀ
ꢀ
Content Policy
URL Log
Parental Control - Content Policy
To access the screen, click Parental Control > Content Policy. Instructions for creating a
policy appear after this screen description.
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Section 3
Configuration
Field
Description
Content Policy
Enables or disables the Content Policy feature. The default is
disabled.
Policy Number
Policy Name
The policy number you assign.
The name of the policy, up to 32 characters. You can enter up to ten
different policies, tied to the Policy Number.
Allow URL
Deny URL
URL
Allows the recipient of the policy to access the URL(s) designated in
the URL field.
Blocks the recipient of the policy from accessing the URL(s)
designated in the URL field.
The URL to which the policy will apply. The initial entry must end with
a semicolon.
Keyword Filter
Schedule
Words that deny Internet access to the recipient of the policy.
The time of day that the policy is in effect.
MAC Filter
Enables the MAC Filter, which uses the MAC addresses for filtering.
ꢀ
You can enter multiple MAC addresses for a single policy or
multiple policies for a single MAC address.
To set up a filter:
1
Manually enter a MAC address or click on a Learned MAC
address.
2
3
Click Add to enter it into the MAC Filter list.
To edit a MAC address, click it. Click Remove and then add the
revised MAC address.
Learned MAC
Addresses
Displays the MAC addresses discovered on the LAN. Click Refresh to
rediscover the MAC addresses available on the LAN.
Apply
Click to save your settings.
Click to cancel any changes.
Cancel
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Configuration
Section 3
To create a policy:
1
2
Enter a name in the Policy Name field.
Decide if you want to Allow or Deny a URL (the address of a website). You can add
more than one URL, separated by semicolons. The final entry must end with a
semicolon.
The following selections are optional for the policy:
–
–
–
Enter a Keyword filter.
Enable a time-based policy by enabling and selecting the time/date options.
Select a MAC address to which the policy will apply, ensuring that MAC Filter
has been enabled. You can easily select a MAC address by clicking one in the
Learned MAC Address table.
3
Click Apply to save the policy.
Parental Control - URL Log
A URL is the address of a website. A URL Log allows you to view a list of all websites that
have been accessed by the PCs on your network.
To begin tracking the websites accessed by your PCs, click Parental Control > URL Log.
The URL Log screen is displayed. Click Enable to begin tracking websites.
Field
Description
URL Log
Click to enable the feature.
URL Log Table
Refresh
Click to update the list with the latest URL Log.
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Section 3
Configuration
Field
Description
Visited URL
Displays the URL (website) that the PC has accessed.
LAN IP
Displays the IP address of the device on your network (LAN or
Wireless) that accessed the Internet.
LAN MAC
Address
Displays the PC’s MAC address.
Displays the PC’s Host Name.
Displays the time of access.
LAN Host Name
Time
Service/Port
Number
Displays the Port number used for access.
Click to save your settings.
Apply
Cancel
Click to cancel any changes.
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Configuration
Section 3
Configuring Networking Settings
The Networking screens allow you to configure your router to work with your Local Area
Network (LAN). You should not need to make any changes to these settings.
The following screens are available in Networking:
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ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
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DHCP Server
DNS Proxy
Routing
DDNS
NAT
Port Trigger
Virtual Server
Firewall
Configuring DHCP Server Settings
The Domain Host Control Protocol (DHCP) server automatically assigns IP addresses to all
the clients on your network, relieving you of the responsibility for issuing separate IP
addresses. It is highly recommended that you administer your network using the DHCP
function. The PCs must be configured to “Obtain an IP Address Automatically.” See the
Installation section of this User Guide for further details.
To access the screen, click Networking > DHCP Server.
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Section 3
Configuration
Field
Description
LAN MAC
Address
Displays the LAN MAC address of the router. This field cannot be
edited.
LAN Private IP
Enables you to create your own private IP network.
Enter an IP address string that you will use for your network.
Because it is a private network, your router gives you the ability to
choose any string you prefer.
The default is 192.168.10.1
LAN Subnet
Mask
Enables you to create your own Subnet Mask for your network. The
Subnet Mask determines which portion of a destination LAN IP
address is the network portion and which portion is the host portion.
Enter a Subnet Mask address that you will use for your network.
The default is 255.255.255.0
LAN DHCP
Server
Enables or disables the DHCP server. You can only run one DHCP
server on your network. The default is enabled.
Address Pool
Begins
Indicates the beginning IP number. Based on the number entered in
the LAN Private IP field. The default is 2.
Address Pool
Size
You can reserve up to 253 slots on your DHCP server for potential
clients. For example, when using the router’s default IP of
192.168.10.1, then all numbers up to 192.168.10.254 are available
for use.
If you want to make available every number, enter 253.
The default is 50.
Default Lease
Duration
Displays the Hours and Minutes of the default lease duration. To
change, enter a new duration.
The default is 1 day.
Active Leases
Displays the current clients that the DHCP server has assigned IP
addresses, including the client’s Computer Name, IP and MAC
address, and the duration of its lease.
Click Refresh to obtain the latest list.
Click to save your settings.
Apply
Cancel
Click to cancel any changes.
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Configuration
Section 3
Configuring the Router Host Name
This feature allows you to change the Host Name of your router. This feature only applies to
your private home network.
To access the screen, click Networking > DNS Proxy.
Field
Description
LAN Private Host Displays the current Host name for the router. Enter in a new name if
Name
desired.
The default is wr850g (all lower case).
Host Table
Apply
Displays the current active Host Name and its associated IP address.
Click to save your changes.
Cancel
Click to cancel your changes.
Configuring Network Router Settings
From the Networking – Routing screen, you can define up to 20 static routes that specify
the Destination IP, Subnet Mask, Gateway, Interface, and Metric (how many “hops” the
router can make). You can also configure the Network Routing Table here.
RIP (Routing Information Protocol) versions 1 and 2 are routing protocols that are part of
the TCP/IP protocol standard. RIP dynamically determines a route based on the smallest
hop count between source and destination.
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Section 3
Configuration
To access the screen, click Networking > Routing.
Field
Description
RIP V1
Enables or disables RIPv1.
The default is disabled.
RIP V2
Enables or disables RIPv2.
The default is disabled.
Routing Table
Entry List
To add a Routing Entry:
1
2
3
Select a Destination IP number, (the client’s Routing IP address).
Enter Subnet Mask and Gateway IP address.
Select the Interface (LAN & Wireless or Internet (WAN)) to which
the entry will apply.
4
5
6
Enter the Metric (or how many hops the routing can take).
Click Add to enter the Routing Entry into the Routing Table.
Click Apply to save the entry.
To edit or remove an entry, click the desired entry and perform
the requested action.
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Configuration
Section 3
Configuring DDNS Settings
The router supports the Dynamic Domain Name System (DDNS) feature. DDNS enables
you to assign a fixed host and domain name to a dynamic Internet IP address. It is useful
when you are hosting your own web server, FTP server, or another server behind the
router. Before you can use this feature, you must sign up for DDNS service at a DDNS
up, write down your User Name and Password assigned by the service.
To access the screen, click Networking > Dynamic DNS.
Field
Description
DDNS
Enables or disables DDNS. The default is disabled.
DDNS Server
User Name
Select the desired DDNS service provider.
Enter the User Name (up to 30 bytes) provided by the DDNS provider.
User Password
Enter and re-enter the Password (up to 30 bytes) provided by the
DDNS provider.
User Password
Confirm
Host Name
Enter a desired Host Name for your WAN IP Address.
Click to save your settings.
Apply
Cancel
Click to cancel any changes.
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Section 3
Configuration
Configuring NAT Settings
The Networking – NAT screen allows you to add another level of security to your Internet
activity and online games. Network Address Translation (NAT) translates the multiple IP
addresses on a private LAN to one public address that is sent out to the Internet by your
ISP. This means the addresses of the PCs on your home network are never transmitted on
the Internet.
The Networking – NAT screen also allows you to enable a gaming Demilitarized Zone
(DMZ), which allows only one IP address (for a computer or device) to be exposed to the
Internet for online game playing or video conferencing.
To access the screen, click Networking > NAT.
Field
NAT
Description
Enables or disables NAT. The default is enabled.
Gaming DMZ
Device
Click to enable. The default is disabled.
My Gaming
Device
Enter the IP Address for your gaming device. The default is disabled.
For security purposes, turn off your gaming device when not in use so
that it does not become the target of intrusion.
TCP Session Idle Enter the TCP Session Idle Time which is the amount of time a TCP
Time
session will remain idle before timing out. The default is 8 hours.
UDP Session Idle Enter the User Datagram Protocol (UDP) Session Idle Time, which is
Time
the amount of time a UDP session will remain idle before timing out.
UPD is used primarily for broadcasting messages over a network.
User Datagram Protocol, along with the IP, sends data in the form of
message units (datagram) between network devices over a LAN or
WAN. The default is 8 hours.
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Configuration
Section 3
Field
Description
ICMP Session
Idle Time
Enter the Internet Control Message Protocol (ICMP) Session Idle
Time, which is the amount of time an ICMP session will remain idle
before timing out. ICMP is used for error, problem, and informational
messages sent between IP hosts and gateways. The default is 5
minutes.
Apply
Click to save your settings.
Click to cancel any changes.
Cancel
Configuring Port Trigger Settings
When you run a computer application that accesses the Internet, it typically initiates
communications with a computer on the Internet. In some applications, especially games,
the computer on the Internet attempts to communicate with your computer. NAT does not
normally allow these incoming connections to occur, but you can use port triggering to
bypass this. Port triggering is a function that allows incoming communication with specified
applications.
The WR850 is already configured with port triggering for some common applications. You
can also configure additional port triggers using the Networking – Port Trigger screen.
To access the screen, click Networking > Port Trigger.
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Section 3
Configuration
To add a Port Trigger entry:
1
Enter the name of the application in the Port Trigger Name field. There is a limit of 32
characters for the name.
2
Click enable if you wish the port trigger to become active immediately. Otherwise, you
can save the information and enable it at later date.
To enable at a later date, select the entry, check enable, and then click Add.
3
4
From the Outgoing Protocol drop-down list, select TCP or UDP.
In the Outgoing Port fields, enter the From and To ranges (0 to 65535) for your
application.
5
6
From the Trigger Inbound Protocol drop-down list, select TCP or UDP.
In the Incoming Port field, enter continuous value(s) (0 to 65535), separated by dashes,
for your application. You can also enter multiple non-continuous values, separated by
semicolons.
7
8
In the Idle Time fields, enter the elapsed time before the Port Trigger mapping closes
for all of the listed entries.
Click Apply to save your settings. To cancel your changes, click Cancel.
To edit or remove an entry, select it and then click Edit or Remove to perform the
action.
Sample Port Trigger Entries
Below are common Port Trigger Entries for popular applications.
Port Trigger Outgoing
Name Protocol
Outgoing
Port
Incoming
Protocol
Triggered
Incoming Port
Range
AOL® Instant TCP
Messenger™
5190
TCP
5190
Battle.net®
DirectX®7
DirectX®8
MSN®
Messenger
TCP/UDP
6112
TCP/UDP
TCP/UDP
UDP
4000,6112
2300-2400
2302-2400
TCP
UDP
TCP
47624
6073
6891-6901
TCP
1863,5190, 6891-
6901
Net2Phone® UDP
NetMeeting® TCP
& H.323
6801
1720
UDP
6801
TCP/UDP
1024-65534
QuickTime®
TCP
554
UDP
6970-6999
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Configuration
Section 3
Configuring Virtual Server Settings
The Virtual Server sets up an automatic inbound forwarding mechanism for services
running on your computer, such as web servers, email servers, or other specialized
applications. You must configure your server with a static IP address to use this service.
To access the screen, click Networking > Virtual Server.
To add a Virtual Server entry:
1
Enter the name of the server in the Virtual Server Name field. There is a limit of 32
characters for the name.
2
Click enable if you wish the virtual server to become active immediately. Otherwise,
save the information and enable it at later date.
To enable at a later date, select the entry from the Virtual Server table and then check
enable.
3
4
5
6
7
From the Incoming Protocol drop-down list, select TCP, UDP, or Both.
Enter the port value (0 to 65535) in the Incoming Port field.
In the Forwarding IP field, enter the IP Address of the server to which you will forward.
Enter the port value (0 to 65535) in the Forwarding Port field.
(Optional) If you want to schedule the time and day of week for the forwarding service to
be active, select the time and day in the Schedule row. If you want the forwarding
service to be active all the time, select Everyday and 24 Hours.
8
9
Click Add to add the entry to the VS table.
Click Apply to save the entry.
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Section 3
Configuration
To update or remove an entry, select it and then click Edit or Remove to perform the
action.
Configuring the Firewall
The firewall on your router shields your network from the Internet by examining network
packets (units of data sent on a network) before they are forwarded to your router. The
Networking – Firewall screen allows you to further customize this feature by adding packet
filters that will restrict specific data from entering your router.
Instructions for adding a packet filter follow the screen description below.
To access the screen, click Networking > Firewall.
Field
Description
Firewall
Click to disable the Firewall. The default is enabled.
Multicast
Click to enable Multicast Pass-through. The default is disabled.
Pass-through
Multicast Pass-through is typically used for work-related activities,
such as video conferencing.
Apply
Click to save your settings.
Click to cancel any changes.
Cancel
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Configuration
Section 3
To add a Packet Filter entry:
1
2
Enter a descriptive name in the Packet Filter Name field.
From the Filter Action drop-down list, select Allow or Deny. Allow permits data that
meets the criteria selected. Deny blocks the data that meets the selected criteria.
3
4
From the Packet Direction drop-down list, select Inbound or Outbound, based on
whether you want to monitor incoming or outgoing packets.
From the Packet Protocol drop-down list, select the type of protocol to monitor: TCP,
UPD, ICMP, or ALL.
5
6
7
8
9
Enter the IP range in the Source IP Range field.
Enter the port range in the Source Port Begins and Ends fields.
Enter the Destination IP range in the Destination IP Range field.
Enter the Destination Port range in the Destination Port Begins and Ends fields.
Click Add to add the entry.
10 Click Apply to save the entry. To cancel your changes, click Cancel.
To update or remove an entry, select it and then click Edit or Remove to perform the
action.
The position of the Packet Filter entry determines the order in which the policy will be
applied.
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Section 3
Configuration
Configuring Control Panel Settings
The Control Panel screens enable administrative maintenance for your router, such as
changing your login User ID/Password, updating your firmware, or backing up your
configuration.
The following screens are available in Control Panel:
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ꢀ
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Device Security
Firmware Update
Configuration Data
Time
UPNP
Event Log
Configuring Device Security
This screen allows you to change your user ID and password and to manage your router
remotely.
To access the screen, click Control Panel > Device Security.
Field
Description
Login User ID
Changes the User ID used for logging into the router’s
Configuration Utility. It cannot be longer than 63 bytes. A blank user
name is not allowed. The default is admin.
Login Password
Use this option to change the Password used to log into the router’s
Configuration Utility. It cannot be longer than 63 bytes. A blank
password is not allowed. The default is motorola.
Login Password
Confirm
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Configuration
Section 3
Field
Description
WAN Web Login
Enables you to log into the router from the Internet.
Click to enable.
The default is disabled.
WAN Web Login
Port
Enables you to specify different ports on the router to allow remote
login. The default is 8080.
Login Idle Time
Sets the amount of idle time (no actions occur) that elapses before
the router automatically logs off the user. The default is 10 minutes.
WAN Ping
Response
Enables a remote user to ping the router. Select to enable WAN
Ping response. The default is disabled.
Apply
Click to save your settings.
Click to cancel any changes.
Cancel
Updating Firmware
The Firmware Update screen allows you to update your router’s firmware (the mechanism
that controls your router’s hardware).
To update the firmware:
1
2
Download the latest firmware file to your computer from the Motorola website.
Click Control Panel > Firmware Update to access the Firmware Update screen:
3
To locate the file you downloaded, type the path to the file or click Browse and navigate
to it.
4
5
Click Update to update the router with the selected firmware file.
Follow the prompts to restart.
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Section 3
Configuration
Saving and Restoring Configuration Settings
This Configuration Data screen allows you to save and restore your router’s configuration
settings. You are also able to reset the router to its factory default settings.
To access the screen, click Control Panel > Configuration Data.
To reset the router to its original configuration; click Factory Defaults.
To backup your settings,
1
2
3
Click Backup.
From the pop up window, choose the destination for the file.
Enter a descriptive file name.
To restore your settings:
1
Locate the Configuration file on your computer by entering the path to the file or click
Browse and navigating to it.
2
Click Restore to reapply the saved settings with the selected file.
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Configuration
Section 3
Configuring Time Settings
The Time screen enables you to configure time settings.
To access the screen, click Control Panel > Time.
Field
Description
Current Time
Displays the current time.
Time Zone
Select your local time zone. The default is EST.
Auto Daylight
Adjust
If you want to automatically adjust for Daylight Savings Time, check to
enable this feature. The default is enabled.
NTP Time
If you want to automatically check the current time, check to enable
Synchronization this feature. The default is enabled.
NTP Server
1, 2, 3
Enter the current Network Time Protocol (NTP) servers from which
you can choose to synchronize your device. A listing of public NTP
servers, their access policies, and their Service Areas can be found
To change, enter the host name or IP address for a desired Time
Server.
Apply
Click to save your settings.
Click to cancel any changes.
Cancel
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Section 3
Configuration
Configuring UPnP
The UPnP screen allows you to enable/disable Universal Plug and Play (UPnP). UPnP
allows an application to smoothly map to the router.
To access the screen, click Control Panel > UPnP.
Field
Description
LAN UPnP Device Click to enable this feature. The default is disabled.
Apply
Click to save your settings.
Click to cancel your changes.
Cancel
Enabling Event Logs
An event is a message generated by your router that indicates an action has occurred on
your network. The Event Log screen enables you to view information about events,
including date, time, and a brief description of the event.
To access the screen, click Control Panel > Event Log.
Click to enable the different types of Event Log information to track. After making your
selections, click Restart to initiate your selections.
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ꢀ
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DHCP Server Lease Information lists information about leases handed out to devices
on the LAN.
Wireless Client lists information about wireless clients that have attempted to associate
with the Router.
User Interface lists information about accesses to the router's Configuration Utility.
Click Apply to save your settings or Cancel to cancel changes.
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Section 4:Troubleshooting
This section details possible solutions to common problems that might occur in using the
router.
Contact Us
If you are unable to locate a solution here, please access our website at
www.motorola.com/broadband/networking for the latest information. You can also reach us
7 days a week, 24 hours a day at 1-877-466-8646.
Hardware Solutions
My computer is experiencing difficulty connecting to the wireless network.
ꢀ
ꢀ
Ensure that your router is powered on and that the Wireless LED is flashing.
Ensure that your wireless adapter (PCI card, Notebook or Ethernet adapter) is installed
correctly and is active.
ꢀ
ꢀ
Ensure that your wireless adapter’s radio signal is enabled. Review your adapter’s
documentation for further instructions.
Ensure that your wireless adapter for your PC and the wireless router have the same
security settings that will allow your computer to access the wireless network. Also,
verify that the Access Control List (ACL) is not configured to block your PC. For details
on adjusting your security settings, see Configuring Wireless Security Settings in
Section 3: Configuration.
ꢀ
ꢀ
Ensure that your wireless adapter is within range of your router or is not behind an
obstruction. For example, metal structures will interfere with the signal, as will 2.4 GHz
cordless phones, and microwaves.
Ensure that your router’s antenna is connected and that your PC’s wireless adapter
antenna is also connected.
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Section 4
Troubleshooting
My computer is experiencing difficulty in connecting to the router.
ꢀ
Ensure that all of your cabling connections are firmly connected. This includes the
cables from the wall to your modem, between the router and modem, and, if available,
from the router to your PC.
ꢀ
ꢀ
Ensure that your LEDs are not lit Red or not at all. For further information about LED
descriptions, see Section 1: Overview.
Ensure that you are using Ethernet cables and not telephone cables between the router
and modem or router and PC. See the illustration below. Ethernet cables use a wider
RJ-45 style plug using 8 wires where telephone style plugs use the smaller RJ-11 style
plug using 4 to 6 wires.
The plug on the left is RJ-45; the plug on the right is RJ-11 – use only RJ-45.
ꢀ
Ensure that your Ethernet adapter is enabled. To check the status of your adapter, click
the monitor icon in the System Tray at the bottom right of your screen.
You can also check the status of the Ethernet adapter by selecting Control Panel >
Network and Dial-Up Connections.
My broadband modem already uses a built-in router.
Because the two routers will cancel each other out, turn off the NAT function in the modem
to enable access for your router. Refer to your modem’s documentation for further
instructions.
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Troubleshooting
Section 4
Software Solutions
I would like to test to see if my Internet connection is live.
Use the ping command to test the connection. Before attempting, ensure that Obtain an IP
address automatically has been selected in the computer’s settings and that you have an
IP address assigned. Refer to Configure Your Computers in Section 2: Configuration, for
further details.
1
2
Open a command prompt by clicking Start and Run.
For Windows 98 and ME, in the Open field, type command and press Enter or OK.
For Windows 2000 and XP, type cmd. Or, navigate using your Start button to
Programs>Accessories>Command Prompt.
3
In the Command window, type ipconfig.
–
You should see an IP address for your network adapter:
Ethernet Adapter Local Area Connection:
Connection-specific DNS Suffix.: Example.example.example.com.
IP Address. . . . . . . . . . . . : 192.168.10.10
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.10.1
4
In the Command window, type ping followed by the Router’s IP address and press
Enter.
–
If you receive a reply (the first word will be Reply…), then your computer is
connected to the router. Proceed to Step 4.
–
If you do NOT receive a reply, repeat steps 1 – 4 on a different computer to verify
that the first computer is not the cause of the problem.
Your computer’s Default Gateway’s IP address may also by your router’s IP address.
Verify the router’s IP address by logging on to the router’s Configuration Utility and
selecting Internet > Basic.
5
In the Command window, type ping followed by your ISP’s default gateway and press
Enter.
–
If you receive a reply (For example: Reply from 216.109.125.72…), then your
connection to the Internet is live.
To verify the ISP default gateway’s IP address, log on to the router’s Configuration
Utility, select Internet > Basic, and verify the address in the Default Gateway field.
–
If you do NOT receive a reply, repeat steps 1 - 5 on a different computer to verify
that the first computer is not the cause of the problem.
WR850
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Section 4
Troubleshooting
I cannot access the Configuration Utility for the router.
ꢀ
ꢀ
Verify your Ethernet connection to the router.
Verify that the IP address of the PC being used to configure the router is on the same
network as the router’s configuration IP address.
ꢀ
The IP address of your network adapter must be on the same network and not a
duplicate of any others on the network (for example: 192.168.10.10 and using a subnet
mask of 255.255.255.0 can be used to login to the router’s default IP address of
192.168.10.1). To adjust the IP address for your PC, refer to Configure Your Computers
in Section 2: Configuration.
ꢀ
ꢀ
Verify that you can ping the router on this IP address.
In the Command window, type ping and your router’s default IP address and press
Enter.
ꢀ
ꢀ
If you have changed the factory configured default IP address of the router, you will
need to set your network adapter accordingly.
Verify you are entering the correct URL in the browser. The default is
http://192.168.10.1. If you think you have changed the IP address used to configure the
router and cannot remember it, you must reset the unit back to factory defaults. To do
this, press and hold the reset button for more the 5 seconds. This clears the router’s
user settings, including User ID, Password, IP Address, and Subnet mask.
ꢀ
Once the router is reset to factory default, re-verify the Ethernet connectivity and IP
address issues.
How do I extend my wireless network to cover more area?
You need more than one access point with WDS (Wireless Distribution System) enabled to
expand your wireless network. For example, if you are running a WR850G or WR850GP,
you will need another wireless Access Point (AP), most likely a WA840G or WA840GP (but
you can use another WR850G or WR850GP, just ensure that you do not run two DHCP
servers at the same time).
Set up both the WR850 and the WA840 with the same Wireless SSID and Pass Phrase or
WEP keys. Also, ensure that WDS is enabled on both units (found on the
Wireless > Advanced tab of your Configuration Utility). It is suggested that you also
enable WDS Restrict Mode to limit the exposure of your wireless network to outside users.
The wireless MAC addresses of both APs need to be added to both APs when using WDS
Restrict Mode, that is, the WA840’s wireless MAC address needs to be in the WR850’s
WDS Restrict Mode list, and vice versa.
Once enabled, your laptop can now roam between the two APs, thereby extending your
wireless network. Currently, WDS will not work with WPA enabled, in that case; only WEP
will be available for wireless encryption.
I cannot browse past the first screen of the Configuration Utility.
Sometimes, especially when upgrading, some leftover files may be in your Internet Cache.
Flush your cache and restart your unit to fix. From Internet Explorer’s menu, select Tools >
Options and click Delete Files to clear your cache.
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Troubleshooting
Section 4
What if Pass Phrase isn’t supported? What do I enter for my security?
Some wireless cards do not support Pass Phrase or Motorola’s Pass Phrase algorithm,
which means you have to enter the entire Key Content found in the appropriate Key field.
So, using the WEP example from above if using Key 1, you would enter 03F32226A…etc.
into the Network Key field of the example Network Adapter, seen below. Ensure that the
Key index matches what is selected on the wireless network.
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Section 5:Glossary
A
Access Point (AP)
A device that provides wireless LAN connectivity to wireless
clients (stations). The WR850 acts as a wireless access point.
Adapter
A device or card that connects a computer, printer, or other
peripheral device to the network or to some other device. A
wireless adapter connects a computer to the wireless LAN.
Address Translation
Ad-Hoc Network
See NAT.
A temporary local area network connecting AP clients together,
usually just for the duration of the communication session. The
clients communicate directly to each other and not through an
established, such as through a router. Also known as: IBSS
(Independent Basic Service Set).
ASCII
The American Standard Code for Information Interchange refers
to alphanumeric data for processing and communication
compatibility among various devices; normally used for
asynchronous transmission.
B
Bandwidth
The transmission capacity of a medium in terms of a range of
frequencies. Greater bandwidth indicates the ability to transmit
more data over a given period of time.
bps
Bits Per Second
Broadband
A communications medium that can transmit a relatively large
amount of data in a given time period.
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Section 5
Glossary
BSS
Basic Service Set. A configuration of Access Points that
communicate with each other without resorting any infrastructure.
Also known as Ad-Hoc networks. Also see ESS.
C
Client
In a client/server architecture, a client is a computer that requests
files or services such as file transfer, remote login, or printing
from the server. On an IEEE 802.11b/g wireless LAN, a client is
any host that can communicate with the access point. Also called
a CPE. A wireless client is also called a “station.” Also see server.
Coaxial Cable
A type of cable consisting of a center wire surrounded by
insulation and a grounded shield of braided wire. The shield
minimizes electrical and radio frequency interference. Coaxial
cable has high bandwidth and can support transmission over long
distances.
CPE
Customer Premise Equipment: typically computers, printers, etc,
that are connected to the gateway at the subscriber location. CPE
can be provided by the subscriber or the cable service provider.
Also called a client.
Crossover Cable
A crossover cable is a cable that is used to interconnect two
computers by "crossing over" (reversing) their respective pin
contacts. A crossover cable is sometimes known as a null
modem.
D
DDNS
Dynamic Domain Name System enables you to assign a fixed
host and domain name to a dynamic Internet IP address. It is
used when you are hosting your own web server, FTP server, or
another server behind the router.
Default Gateway
A routing device that forwards traffic not destined to a station
within the local subnet.
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Glossary
Section 5
DHCP
A Dynamic Host Configuration Protocol server dynamically
assigns IP addresses to client hosts on an IP network. DHCP
eliminates the need to manually assign static IP addresses by
“leasing” an IP address and subnet mask to each client. It
enables the automatic reuse of unused IP addresses:
The WR850 is simultaneously a DHCP client and a DHCP server.
ꢀ
A DHCP server at the system headend assigns a public IP
address to the WR850.
ꢀ
The WR850 contains a built-in DHCP server that assigns
private IP addresses to clients.
DMZ
DNS
DeMilitarized Zone. This service opens one IP address to the
Internet, usually for online gaming, and acts as a buffer between
the Internet and your network.
The Domain Name System is the Internet system for converting
server contains a table matching domain names such as
Internetname.com to IP addresses such as 192.169.9.1. When
you access the world-wide web, a DNS server translates the URL
displayed on the browser to the destination website IP address.
The DNS lookup table is a distributed Internet database; no one
DNS server lists all domain name to IP address matches.
Domain Name
A unique name, such as motorola.com, that maps to an IP
address. Domain names are typically much easier to remember
than are IP addresses. See DNS.
Download
Driver
To copy a file from one computer to another. You can use the
Internet to download files from a server to a computer.
Software that enables a computer to interact with a network or
other device. For example, there are drivers for printers, monitors,
graphics adapters, modems, Ethernet, USB, HPNA, and many
others.
DSL
Digital Subscriber Line
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Section 5
Glossary
DSSS
Direct-Sequence Spread Spectrum. DSSS is a transmission
technology used in WLAN transmissions where a data signal at
the sending station is combined with a higher data rate bit
sequence, or chipping code, that divides the user data according
to a spreading ratio. The chipping code is a redundant bit pattern
for each bit that is transmitted, which increases the signal's
resistance to interference. If one or more bits in the pattern are
damaged during transmission, the original data can be recovered
due to the redundancy of the transmission.
Dynamic IP Address
An IP address that is temporarily leased to a host by a DHCP
server. The opposite of Static IP Address.
E
ESS
An Extended Service Set (ESS) is a set of two or more BSSs that
form a single subnetwork. See also BSS.
Ethernet
The most widely used LAN type, also known as IEEE 802.3. The
most common Ethernet networks are 10Base-T, which provide
transmission speeds up to 10 Mbps, usually over unshielded,
twisted-pair wire terminated with RJ-45 connectors. Fast Ethernet
(100Base-T) provides speeds up to 100 Mbps. “Base” means
“baseband technology” and “T” means “twisted pair cable.”’
Each Ethernet port has a physical address called the MAC
address. Also see MAC address.
Event
A message generated by a device to inform an operator or the
network management system that something has occurred.
F
Firewall
A security software system on the WR850 that enforces an
access control policy between the Internet and the LAN for
protection.
Firmware
Code written onto read-only memory (ROM) or programmable
read-only memory (PROM). Once firmware has been written onto
the ROM or PROM, it is retained even when the device is turned
off. Firmware is upgradeable.
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Glossary
Section 5
FTP
File Transfer Protocol is a standard Internet protocol for
exchanging files between computers. FTP is commonly used to
download programs and other files to a computer from web pages
on Internet servers.
G
Gateway
A device that enables communication between networks using
different protocols. See also router.
The WR850 enables up to 253 computers supporting IEEE
802.11b/g or Ethernet to share a single broadband Internet
connection.
GUI
Graphical User Interface
H
Hexadecimal
A base-sixteen numbering system that uses sixteen sequential
numbers (0 to 9 and the letters A to F) as base units before
adding a new position. On computers, hexadecimal is a
convenient way to express binary numbers.
Host
In IP, a host is any computer supporting end-user applications or
services with full two-way network access. Each host has a
unique host number that combined with the network number
forms its IP address.
Host also can mean:
ꢀ
A computer running a web server that serves pages for one or
more web sites belonging to organization(s) or individuals
ꢀ
ꢀ
A company that provides this service
In IBM environments, a mainframe computer
I
ICMP
Internet Control Message Protocol is a protocol used for error,
problem, and informational messages sent between IP hosts and
gateways. ICMP messages are processed by the IP software and
are not usually apparent to the end-user.
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Section 5
Glossary
IEEE
The Institute of Electrical and Electronics Engineers, Inc.
technical papers, and symposiums for the electrical and
electronic industries and is accredited by ANSI. 802.11b and
802.11g are examples of standards they have produced.
Internet
IP
A worldwide collection of interconnected networks using TCP/IP.
Internet Protocol is a set of standards that enable different types
of computers to communicate with one another and exchange
data through the Internet. IP provides the appearance of a single,
seamless communication system and makes the Internet a virtual
network.
IP Address
A unique 32-bit value that identifies each host on a TCP/IP
network. TCP/IP networks route messages based on the
destination IP address.
For a Class C network, the first 24 bits are the network address
and the final 8 bits are the host address; in dotted-decimal format
it appears “network.network.network.host.”
ISDN
ISP
Integrated Services Digital Network
Internet Service Provider
L
LAN
Local Area Network. A local area network provides a full-time,
high-bandwidth connection over a limited area such as a home,
building, or campus. Ethernet is the most widely used LAN
standard.
M
MAC Address
The Media Access Control address is a unique, 48-bit value
permanently saved in the ROM at the factory to identify each
Ethernet network device. It is expressed as a sequence of 12
hexadecimal digits printed on the unit’s label. You need to
provide the MAC Address to the cable service provider. Also
called an Ethernet address, physical address, hardware address,
or NIC address.
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Glossary
Section 5
MB
One megabyte; equals 1,024 x 1,024 bytes, 1,024 kilobytes, or
about 8 million bits.
Mbps
MTU
Million bits per second (megabits per second). A rate of data
transfer.
The Maximum Transmission Unit is the largest amount of data
that can be transmitted in one discrete message on a given
physical network. The MTU places an upper bound limit on the
size of a message that can be transferred by the network in a
single frame. Messages exceeding the MTU must be fragmented
before transmission, and reassembled at the destination.
Multicast
A data transmission sent from one sender to multiple receivers.
See also broadcast and unicast.
N
NAT
Network Address Translation is an Internet standard for a LAN to
use one set of IP addresses for internal traffic and a second set
of IP addresses for external traffic. NAT provides some security
because the IP addresses of LAN computers are invisible on the
Internet.
Network
NIC
Two or more computers connected to communicate with each
other. Networks have traditionally been connected using some
kind of wiring.
A Network Interface Card converts computer data to serial data in
a packet format that it sends over the LAN. A NIC is installed in
an expansion slot or can be built-in. Every Ethernet NIC has a
MAC address permanently saved in its ROM.
P
Packet
The unit of data that is routed between the sender and
destination on the Internet or other packet-switched network.
WR850
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Section 5
Glossary
PCMCIA
The Personal Computer Memory Card International Association
sets international standards for connecting peripherals to portable
computers. Laptop computers typically have a PCMCIA slot that
can hold one or two PC Cards to provide features such as
Ethernet connectivity.
ping
A network function that tests host reachability by sending a small
packet to the host and waiting for a reply. If you ping a computer
IP address and receive a reply, you know the computer is
reachable over the network. It also stands for “Packet InterNet
Groper.”
Port Triggering
PPP
A mechanism that allows incoming communication with specified
applications.
Point-to-Point Protocol is used to transport other protocols,
typically for simple links over serial lines. It is most commonly
used to access the Internet with a dial-up modem.
PPPoE
PPTP
Point-to-Point Protocol over Ethernet. Used by many DSL Internet
Service Providers for broadband connection.
Point-to-Point Tunneling Protocol encapsulates other protocols. It
is a new technology to create VPNs developed jointly by several
vendors.
Private IP Address
Protocol
An IP address assigned to a computer on the WR850 LAN by the
DHCP server for a specified lease time. Private IP addresses are
invisible to devices on the Internet. See also Public IP Address.
A formal set of rules and conventions for exchanging data.
Different computer types (for example PC, UNIX®, or mainframe)
can communicate if they support common protocols.
Public IP Address
The IP address assigned to the WR850 by the service provider. A
public IP address is visible to devices on the Internet. See also
Private IP Address.
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Glossary
Section 5
R
RJ-11
The most common type of connector for household or office
phones.
RJ-45
An 8-pin modular connector; the most common connector type for
10Base-T or 100Base-T Ethernet networks.
Roaming
The ability to transfer your wireless session from one AP to
another AP seamlessly.
ROM
Read-Only Memory.
Router
On IP networks, a device connecting at least two networks, which
may or may not be similar. A router is typically located at a
gateway between networks. A router operates on OSI network
Layer 3. It filters packets based on the IP address, examining the
source and destination IP addresses to determine the best route
to forward them.
A router is often included as part of a network switch. A router
can also be implemented as software on a computer.
Routing Table
RTS
A table listing available routes that is used by a router to
determine the best route for a packet.
Request To Send.
S
Server
In a client/server architecture, a dedicated computer that supplies
files or services such as file transfer, remote login, or printing to
clients. Also see client.
Service Provider
SMTP
A company providing Internet connection services to subscribers.
Simple Mail Transfer Protocol is a standard Internet protocol for
transferring e-mail.
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Section 5
Glossary
Static IP Address
An IP address that is permanently assigned to a host. Normally, a
static IP address must be assigned manually. The opposite of
Dynamic IP Address.
Station
IEEE 802.11b term for wireless client.
Subscriber
A user who accesses television, data, or other services from a
service provider.
Subnet Mask
Switch
A methodology that determines what the router will examine for
the destination of an IP address. A router delivers packets using
the network address.
On an Ethernet network, a switch filters frames based on the
MAC address, in a manner similar to a bridge. A switch is more
advanced because it can connect more than two segments.
T
TCP
Transmission Control Protocol on OSI Transport Layer 4 provides
reliable transport over the network for data transmitted using IP
(network layer three). It is an end-to-end protocol defining rules
and procedures for data exchange between hosts on top of
connectionless IP. TCP uses a timer to track outstanding packets,
checks error in incoming packets, and retransmits packets if
requested.
TCP/IP
The Transmission Control Protocol/Internet Protocol suite
provides standards and rules for data communication between
networks on the Internet. It is the worldwide Internetworking
standard and the basic communications protocol of the Internet.
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Glossary
Section 5
Tunnel
To place packets inside other packets to send over a network.
The protocol of the enclosing packet is understood by each
endpoint, or tunnel interface, where the packet enters and exits
the network. VPNs rely on tunneling to create a secure network.
Tunneling requires the following protocol types:
ꢀ
ꢀ
ꢀ
A carrier protocol, such as TCP, used by the network that the
data travels over
An encapsulating protocol, such as IPSec, L2F, L2TP, or
PPTP, that is wrapped around the original data
A passenger protocol, such as IP, for the original data
U
UDP
User Datagram Protocol. A method used along with the IP to
send data in the form of message units (datagram) between
network devices over a LAN or WAN.
Unicast
A point-to-point data transmission sent from one sender to one
receiver. This the normal way you access websites. See also
multicast.
UPnP
USB
Universal Plug and Play
Universal Serial Bus is a computer interface for add-on devices
such as printers, scanners, mice, modems, or keyboards. USB
supports data transfer rates of 12 Mbps and plug-and-play
installation. You can connect up to 127 devices to a single USB
port.
V
VoIP
Voice over Internet Protocol is a method to exchange voice, fax,
and other information over the Internet. Voice and fax have
traditionally been carried over traditional telephone lines of the
PSTN (Public Switched Telephone Network) using a dedicated
circuit for each line. VoIP enables calls to travel as discrete data
packets on shared lines. VoIP is an important part of the
convergence of computers, telephones, and television into a
single integrated information network.
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Section 5
Glossary
VPN
A virtual private network is a private network that uses “virtual”
connections (tunnels) routed over a public network (usually the
Internet) to provide a secure and fast connection; usually to users
working remotely at home or in small branch offices. A VPN
connection provides security and performance similar to a
dedicated link (for example, a leased line), but at much lower
cost.
W
WAN
A wide-area network provides a connection over a large
geographic area, such as a country or the whole world. The
bandwidth depends on need and cost, but is usually much lower
than for a LAN.
WAP
WEP
Wireless Access Point or Wireless Access Protocol. See also
Access Point.
Wired Equivalent Privacy encryption protects the privacy of data
transmitted over a wireless LAN. WEP uses keys to encrypt and
decrypt transmitted data. The access point must authenticate a
client before it can transfer data to another client. WEP is part of
IEEE 802.11b.
Wi-Fi®
Wireless fidelity (pronounced why'-fy) brand name applied to
products supporting IEEE 802.11b/g.
WLAN
WPA
Wireless LAN.
Wi-Fi Protected Access. A security regimen developed by IEEE
for protection of data on a WLAN.
WWW
World Wide Web. An interface to the Internet that you use to
navigate and hyperlink to information.
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