Canon Scanner 9900F User Manual

Quick Start Guide  
Be sure to install the software programs before connecting the scanner  
to the computer!  
Setup and Scanning  
Check the Package Contents  
p.2  
Install the Software  
Windows  
p.3  
p.4  
Macintosh  
USB Interface  
Unlock the Scanning Unit  
Connect the Scanner  
Try Scanning  
p.5  
p.6  
p.7  
Try the Additional Features  
IEEE1394 Interface (FireWire)  
Using the Scanner Buttons  
p.10  
Scanning Film  
p.11  
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Guide to the Manuals  
Open the Package  
Quick Start Guide (this guide)  
This guide describes a series of processes, from opening the package to using the  
scanner.  
READ THIS GUIDE FIRST!  
Scanning Guide (HTML format manual)  
Refer to this guide when you have finished setting up the scanner according to the procedures  
in the Quick Start Guide. It describes how to utilize the scanner with the bundled software,  
and how to solve problems when they occur. You can install this manual onto the hard disk  
together with the software programs. When you install it, the Scanning Guide icon will appear  
on the desktop. Double-click the icon to view it with a browser program, such as Internet  
Explorer.  
HTML  
User’s Guides for Application Programs (PDF format manuals)  
ArcSoft PhotoStudio  
ArcSoft PhotoBase  
OmniPage SE  
PDF  
Presto! PageManager (Windows only)  
Select the “View the Electronic Manuals” menu on the CanoScan Setup Utility CD-ROM.  
To read these manuals, Adobe Acrobat Reader should be installed on your computer.  
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Check the Package Contents  
Scanner and Accessories  
Film Guides for 35 mm strips/ slides/ 120  
and 4”x 5” format films  
USB Interface Cable  
AC Adapter  
Scanner  
Documents and Software Programs  
• Quick Start Guide (this guide)  
• Additional Documents  
• CanoScan Setup Utility CD-ROM  
• The two figures in the brackets below indicate the respective sizes of the Windows/  
Macintosh versions of the software.  
• Approximately 514 MB (for Windows) / 275 MB (for Macintosh) of hard disk space on  
your computer is required to install all the programs. Additional free hard disk space  
is required to operate the programs.  
ScanGear CS (25 MB / 5 MB) - Scanner Driver  
It allows you to scan and load images from the scanner.  
CanoScan Toolbox (5 MB / 3 MB) - Scanning Utility Program  
It enables you to scan images and copy (print), attach images to e-mail messages or save images with  
simple steps. It also works with the scanner buttons.  
ArcSoft PhotoStudio (30 MB / 19 MB) - Image Editing Program  
It allows you to load images from the scanner, edit and retouch them, and apply special effects and  
enhancements.  
ArcSoft PhotoBase (75 MB / 5 MB) - Photo Album Program  
It allows you to create and edit image albums, perform image searches and create slide shows.  
ScanSoft OmniPage SE (65 MB / 52 MB) - OCR (Optical Character Recognition) Program  
It converts characters scanned from a book, magazine or newspaper into text data for editing or  
digital transmission.  
Presto! PageManager (Windows only) (150 MB) - Digital Document Management Program  
It makes it easy to scan, share and organize documents and photos. It automatically links to other  
popular programs and avoids file-sharing problems by creating self-executable files.  
Adobe Acrobat Reader (24 MB / 24 MB) - PDF File Reader Program  
Electronic manuals for the above software programs (HTML (5 MB) and PDF manuals)  
• Adobe Photoshop Elements CD-ROM  
Adobe Photoshop Elements (135 MB / 162 MB) - Image Editing Program  
It loads images from the scanner and allows you to edit and retouch them or apply special effects  
and enhancements. Please read the instruction sheet or electronic (PDF) manual for Adobe  
Photoshop Elements.  
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Install the Software (Windows)  
• With Windows XP/2000, you should log on with  
an administrator user name when you install or  
uninstall software programs.  
1 Turn the computer on.  
If the "Found New Hardware Wizard" or  
"Add New Hardware Wizard" appears, click [Cancel].  
2 Place the CanoScan Setup Utility CD-ROM in the drive.  
The CanoScan Setup Utility main menu will display.  
3 Click [Install the Software].  
Read the SOFTWARE USER LICENSE AGREEMENT. Click [Yes] if  
you accept the terms.  
The [Install] window will display.  
4 Click [Start Installation].  
You will install seven software programs and the Scanning Guide  
(HTML format manual).  
5 The installation procedure will start.  
Follow the on-screen message prompts and click [Yes] or [Next]  
to continue the installation.  
• In few cases, your operating system may  
require a restart. Follow the on-screen  
messages to restart and resume installation.  
6 When the installation is complete, click [Yes].  
The computer will restart.  
7 After Windows restarts, remove the CD-ROM from  
the drive and store it in a safe place.  
Continue on p. 5.  
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Install the Software (Macintosh)  
When you use a IEEE1394 (FireWire) interface cable, please read  
the IEEE1394 caution sheet.  
1 Turn the computer on.  
If the “...Would you like to look for the software  
on the Internet?” appears, click [Cancel].  
2
Place the CanoScan Setup Utility CD-ROM in the drive.  
The CanoScan Setup Utility main menu will display.  
If no window displays, double-click the CD-ROM  
icon, then the Setup icon.  
3 Click [Install the Software].  
Read the SOFTWARE USER LICENSE AGREEMENT. Click [Yes] if  
you accept the terms.  
The [Install] window will display.  
4 Click [Start Installation].  
You will install six software programs and the Scanning Guide  
(HTML format manual).  
5 The installation procedure will start.  
Follow the on-screen message prompts and click [Yes], [Next]  
or [Install] to continue the installation.  
6 When the installation is complete, click [Yes].  
The computer will restart.  
7 After restarting, remove the CD-ROM from the drive  
and store it in a safe place.  
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Unlock the Scanning Unit  
• Unlock the scanning unit before connecting the scanner to the computer. If it is left  
locked, a malfunction or other problem may occur.  
1 Peel the seals from the scanner.  
2 Open the document cover and push the lock switch toward the unlock mark ( ).  
Unlock Mark  
Lock Switch  
• When transporting the scanner, always lock the scanning unit by pushing the lock switch  
toward the lock mark ( ).  
• Carrying or transporting the scanner without locking the scanning unit may damage it.  
Be particularly careful to lock the scanning unit when transporting the scanner in a  
vehicle.  
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Connect the Scanner  
• Make sure that the scanning unit is unlocked. (P.5)  
1 Peel the caution seals from the scanner.  
2 Connect the FAU cable to the scanner.  
3 Connect the scanner to the computer with the supplied USB interface cable or a  
generic IEEE1394 (FireWire) interface cable.  
Generic IEEE1394 (FireWire) Interface Cable  
Supplied USB Interface Cable  
FAU Cable  
FAU Cable  
FAU Cable  
FAU Cable  
Wide Flat Connector  
Small Square Connector  
USB Interface Cable  
IEEE1394 Interface Cable  
You cannot have the USB cable and the IEEE1394 interface cable connected to the  
scanner at the same time.  
• Please read the IEEE1394 caution sheet bundled with the scanner for precautions  
with the IEEE1394 interface and recommended cables by Canon.  
4 Attach the supplied AC adapter to the scanner.  
AC Adapter  
• Only use the USB interface cable and the AC adapter provided with the scanner. Use of  
other cables or adapters may lead to a malfunction.  
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Try Scanning  
The following steps explain how to scan with ArcSoft PhotoStudio.  
1 Press the power switch on the scanner’s front  
panel to turn the power on.  
Power Switch  
Top  
2 Place a photo or a picture on the document  
glass of the scanner by aligning its top edge  
with the alignment mark, and close the  
document cover.  
Bottom  
Alignment  
Mark  
Windows  
Macintosh  
3 Select [Start], [Programs] or [All  
Programs], [ArcSoft PhotoStudio] and  
[PhotoStudio 5].  
3 Double-click the [Applications (Mac OS  
9)] and [PhotoStudio] folder and the  
[PhotoStudio] icon.  
PhotoStudio will start.  
PhotoStudio will start.  
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Try Scanning  
Windows  
Macintosh  
4 Click the Acquire icon  
or click the  
4 Click the Acquire icon  
or click the  
[File] menu and select [Import...].  
[File] menu and select [Acquire].  
ScanGear CS will start.  
When the [Select Source] dialog displays, select  
[ScanGear CS 8.2] and click the [OK] button.  
If an error message appears, click the [File]  
menu, choose [Select Source], select your  
scanner model name and click the [Select]  
button.  
ScanGear CS will start.  
5 In the [Select source] category, select [Platen].  
6 Select [Type of original].  
You can select "Photo", "Magazine", "Newspaper" or  
"Document".  
• Photo: Color, 400 dpi  
• Magazine: Color, 200 dpi  
• Newspaper: Black and White, 400 dpi  
• Document: Grayscale, 400 dpi  
7 Click [Preview].  
After calibration, the preview scan will start and gradually  
display the image.  
The image is automatically cropped at its original size.  
If you want to trim the image further, drag the mouse  
diagonally to select the area.  
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Try Scanning  
8 Click [Scan].  
The final scan will start.  
9 Click  
or  
(close box) in the ScanGear CS  
window to close it.  
The scanned image will appear in the PhotoStudio window.  
10 Save the scanned image.  
Click the [File] menu and select [Save As]. Select the folder  
where you wish to store the image file, enter a file name,  
select a file type (JPG format is recommended) and click [Save].  
11 Click  
or  
(close box) in the PhotoStudio  
window to close it.  
• If the scanner does not perform as described above, read the "Troubleshooting" section  
of the Scanning Guide (HTML format manual).  
• For details about the bundled software programs, read the Scanning Guide or the User’s  
Guide (PDF format manual) for each software program on the CanoScan Setup Utility  
CD-ROM.  
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Using the Scanner Buttons  
You can use the four convenient buttons on the scanners front panel to scan and perform related tasks  
easily with a single touch of the button. Place an item on the document glass of the scanner before pressing  
a button.  
• To use these buttons, ScanGear CS, CanoScan Toolbox, ArcSoft PhotoBase and Presto!  
PageManager (Windows)/Acrobat Reader (Macintosh) should be installed from the  
CanoScan Setup Utility CD-ROM.  
COPY Button  
E-MAIL Button  
To print (copy) the scanned image with a printer:  
To e-mail the scanned image as an attached file:  
1 Press the [COPY] button.  
1 Press the [E-MAIL] button.  
2 The scanner will scan the item.  
3 The scanned image will print.  
2 The scanner will scan the item.  
3 The [E-mail software selection] dialog  
will appear. Select an option from the  
list and click [OK].  
• The printer driver should be installed and the  
printer should be on-line to use this function.  
This step is required only for the first scan.  
4 The e-mail software will start and the  
scanned image will be attached in a  
new message window.  
SCAN Button  
To open the scanned image in the PhotoBase  
5 Enter the receiver’s address and title,  
write a message, confirm the required  
settings, and send the message.  
window:  
1 Press the [SCAN] button.  
2 The scanner will scan the item.  
• The e-mail software, such as Outlook Express,  
Microsoft Outlook, Eudora or Netscape  
3 The scanned image will appear in the  
Messenger, should be installed and enabled.  
With certain e-mail programs, you should  
enable the MAPI function (for Windows).  
PhotoBase window.  
FILE Button  
To save the scanned image as a PDF file:  
1 Press the [FILE] button.  
2 The scanner will scan the item.  
3 The scanned image will be saved as a  
PDF document and appear in Presto!  
PageManager (Windows) or Adobe  
Acrobat Reader (Macintosh).  
• While scanning, you can change the default settings for scanning by clicking the  
[Cancel] button. For changing settings or arranging the scanner button assignments,  
refer to the “CanoScan Toolbox” section of the Scanning Guide (HTML format manual).  
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Scanning Film  
You can scan 35 mm film (strips or slides) as well as 120 and 4" x 5" format film with this scanner.  
Positioning the Film  
Use the following procedures to insert the film into the film guide. Make sure that the FAU cable is  
connected properly. If the scanner power is not on, press the power switch to turn it on (p. 7).  
1 Remove the protective sheet from the document cover.  
efSlide the sheet  
up again and  
cdSlide the  
protective sheet  
out to free it  
up and out to  
free it from the  
tabs at the top.  
from the tabs at  
the bottom.  
When you finish scanning, fit the holes at the bottom end of the protective sheet over the tabs at the bot-  
tom of the document cover and slide the protective sheet down. Repeat the procedure for the top end.  
• Store the protective sheet in a safe place so that it will not get bent or broken.  
• Always replace the protective sheet when you are not scanning film to prevent the  
light source section from getting scratched.  
2 Place the film in the film guide.  
Tab  
35 mm Strips  
Pinch to open the film holder on the film guide for 35 mm strips.  
Hold the film face down and tuck the ends under the tabs on the film  
guide. Pinch the film holder and close it back in position.  
If the film holder is not correctly positioned, press down the whole film  
holder.  
Two or more film strips in the film holder are scanned in order starting  
from the right end of the bottom strip.  
120 and 4" x 5" Format Films  
Open the film holder on the film guide for 120 and 4" x 5" format  
films, place the film face down and close the film holder.  
• 120 and 4” x 5” format films cannot be scanned  
together at the same time. Place only one in the  
film guide at a time  
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Scanning Film  
Slides  
Position the film guide for slides on the document glass (see Step 3)  
and place one or more slides face down in the film guide as shown on  
the right.  
• If there is a gap between the film guide and the  
film, place black paper over the gap to shield it.  
3 Place the film guide on the document glass of the scanner.  
Align the smaller tab on the side of the film guide with the FILM mark on the document glass of the  
scanner.  
Calibration Slot  
• Do not block the calibration slot on the film guide when you are scanning film.  
Colors will not scan correctly if the calibration slot is obstructed.  
4 Close the document cover.  
Scanning Film  
The following steps explain how to scan films with ArcSoft PhotoStudio.  
Windows  
Macintosh  
1 Select [Start], [Programs] or [All  
Programs], [ArcSoft PhotoStudio] and  
[PhotoStudio 5].  
1 Double-click the [Applications (Mac OS  
9)] and [PhotoStudio] folders and the  
[PhotoStudio] icon.  
2 Click the Acquire icon  
or click the  
2 Click the Acquire icon  
or click the  
[File] menu and select [Acquire].  
[File] menu and select [Import...].  
ScanGear CS will start.  
When the [Select Source] dialog displays, select  
[ScanGear CS 8.2] and click the [OK] button.  
If an error message appears, click the [File]  
menu, choose [Select Source], select your  
scanner model name and click the [Select]  
button.  
ScanGear CS will start.  
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Scanning Film  
3 In the [Select source] category, select [Film].  
4 In the [Type of original] category, select [Negative]  
or [Positive].  
In ScanGear CSs Simple Mode, the settings for film scanning  
are pre-set so that 35 mm film can be scanned and printed at  
the photo size. The Output Resolution is pre-set to 200 dpi and  
the Print Size to the photo size (8.9 x 12.7 cm/3.5 x 5 in.).  
• Use ScanGear CS's Advanced Mode to scan 120 or 4" x 5" format films. See the  
Scanning Guide, an HTML format manual, and Precautions when Scanning Film, an  
additional document, for instructions for scanning film in Advanced Mode.  
5 Click [Preview].  
ScanGear CS will display the preview image(s).  
Multiple images will appear frame by frame.  
• Do not open the document cover while a scan is in progress.  
6 Place check mark(s) beside the number(s) of each  
frame you wish to scan.  
When you scan films with 13 or more frames, click the tab on  
the right to view the 13th and subsequent frames.  
At first, a check mark only appears beside the first frame. You  
can scan multiple frames in one step if you place check marks  
beside the numbers of each frame you wish to include.  
13  
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Scanning Film  
7 Click [Scan].  
The scanner will start scanning the items.  
After the scan is complete, click the ScanGear CS close box  
(
for Windows or  
for Macintosh).  
The scanned image will appear in ArcSoft PhotoStudio.  
8 Save the scanned image.  
Click the [File] menu and select [Save As]. Select the folder  
where you wish to store the image file, enter a file name,  
select a file type (JPEG format is recommended) and click  
[Save].  
9 Click  
or  
(close box) in the PhotoStudio  
window to close it.  
• If the scanner does not perform as described above, read the "Troubleshooting" section  
of the Scanning Guide (HTML format manual).  
• For details about the bundled software programs, read the Scanning Guide or the User’s  
Guide (PDF format manual) for each software program on the CanoScan Setup Utility  
CD-ROM.  
You can purchase the Accessory Kit for CanoScan 9900F (AK-9900F) if the protective  
sheet or film guides are lost or damaged.  
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Specifications  
CanoScan 9900F  
Flatbed  
Scanner Type  
Scanning Element  
Light Source  
CCD 6-line color  
Cold cathode fluorescent lamp  
3200 x 6400 dpi  
Optical Resolution  
Selectable Resolution  
25 - 9600 dpi (ScanGear CS)  
Color  
16 bit input / 16 bit or 8 bit output for each color (RGB)  
16 bit input / 16 bit*1 or 8 bit output  
8.64 msec./line (1600 dpi), 8.64 msec./line (3200 dpi)  
8.64 msec./line (1600 dpi), 8.64 msec./line (3200 dpi)  
Scanning Bit Depth  
Grayscale  
Color  
Scanning Speed*2  
(Photo or Document)  
Grayscale,B&W  
Color, GrayScale,  
B&W  
Scanning Speed*2 (Film)  
Preview Speed*3  
2.16 - 146.88 msec/line  
Approximately 3 sec.  
USB 2.0 Hi-Speed  
USB (USB 1.1 equivalent), IEEE1394 (FireWire)  
Interface  
Maximum Document Size  
A4/Letter: 216 x 297 mm (8.5 x 11.7 in.)  
35 mm strip (negatives/positives)/24 frames  
35 mm slide (negatives/positives)/8 frames  
120 format (negatives/positives)12 x 6 cm  
4”x 5” format (negatives/positives)  
Film Type/Number of Frames  
Scanner Buttons  
4 buttons: COPY, SCAN, FILE, E-MAIL  
Temperature  
10°C to 35°C (50°F to 95°F)  
Operating Range  
10% to 90% RH, 20% to 80% RH when scanning film  
(without condensation formation)  
Humidity  
AC adapter (100/120/230/240 V)*4  
Power Requirements  
In operation: 19.5 watts maximum  
Stand-by: 6 watts  
Power Consumption  
Power Switch Off: 0.1 watt  
(Using supplied AC adapter)  
Maximum Exterior Dimensions  
Weight  
290 x 509 x 127.3 mm (11.4 x 20 x 5 in.)  
Approximately 5.2 kg (11.5 lbs.)  
*1 Available only when scanning films.  
*2 USB 2.0 Hi-Speed mode/IEEE1394 (FireWire) mode. Transfer time to computer is not included.  
*3 Calibration processing time is not included.  
*4 Type of AC adapter depends on the area where the scanner is purchased.  
• Specifications are subject to change without notice.  
• Before you upgrade to Windows XP from Windows 98/Me/2000, you must uninstall  
ScanGear CS and CanoScan Toolbox using the “Uninstall the Software” menu of the  
CanoScan Setup Utility CD-ROM. The scanner may not work if you upgrade to Windows  
XP with these programs still installed. After upgrading to Windows XP, reinstall  
ScanGear CS and CanoScan Toolbox according to the steps on page 3. For details, please  
read the “Troubleshooting” section of the Scanning Guide (HTML format manual).  
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System Information  
This form should be used to record the operating environment for the purchased scanner.  
If any problems occur with the scanner, you will need this information when you contact our Customer  
Support Help Desk. Be sure to record the information and store it in a safe location.  
• This information is also required to request a repair under warranty. Make sure you record the  
information and store it in a safe location.  
• Guaranteed servicing for this equipment will expire seven years after production ceases.  
Date of Purchase:  
Dealer Tel:  
Dealer Address:  
Scanner Model:  
CanoScan 9900F  
Serial Number (on the back of the equipment):  
• About the Computer Used  
Manufacturer:  
CPU:  
Model:  
Clock Speed:  
MHz  
MB  
Memory Capacity (RAM):  
Hard Disk Capacity:  
MB  
MB  
Space Available:  
98  
OS:  
Windows  
XP  
Me  
OS 9.1  
2000  
Macintosh  
OS 9.0  
OS 9.2  
OS X v10.1  
OS X v10.2  
Monitor Type:  
Printer:  
Monitor Size:  
inches  
Manufacturer:  
Type of Printer:  
Printer Resolutions:  
Installed Virus Protection Program:  
Installed Compression Program:  
On-Board Expansion Cards:  
Attached Peripherals:  
Connected Network System:  
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CANON INC.  
CANON DANMARK A/S  
1. Kund Højgaards Vej1, DK-2860 Søborg, Denmark  
Hotline: +45 44 88 25 91  
30-2, Shimomaruko 3-chome, Ohta-ku Tokyo 146-8501, Japan  
CANON U.S.A., INC.  
Forhandlerhenvisning:  
One Canon Plaza, Lake Success, New York 11042, U.S.A.  
Customer Care Center: 1-757-413-2848  
CANON NORGE as  
Hallagerbakken 110, Postboks 33, Holmlia, 1210 Oslo, Norway  
Tlf: 2262 9321 Faks: 2262 0615  
CANON CANADA INC.  
6390 Dixie Road, Mississauga, Ontario L5T 1P7, Canada 1-800-OK CANON  
CANON SVENSKA AB  
CANON LATIN AMERICA, INC.  
Gustav III:s Boulevard 26, S-169 88 Solna, Sweden  
Support-Under garantitiden: Tel. 08-744 86 20  
Support-Efter garantitiden: Tel. 0900-20 30 555  
E-post support: [email protected]  
703 Waterford Way, Suite 400 Miami, Florida 33126, U.S.A.  
CANON MEXICANA, S. de R.L. de C.V.  
Anillo Periferico Sur No. 4124, Torre Zafiro (II) Colonia Ex-Rancho de Anzaldo,  
Piso 5 y 6, Mexico D.F.  
Tel. (525) 5490-2000  
CANON OY  
Kornetintie3, 00380 Helsinki, Finland  
Puhelin: 010 54420 Fax: 010 544 4571  
Helpdesk: 0600 0 22606 (9,95 mk/min+pvm)  
Helpdesk: 0600 0 22666 (enint. 40 mk/puhelu+pvm)  
Faksi: 010 544 4382  
CANON PANAMA, S.A.  
Apartado 7022, Panama 5, Rep. de Panama  
Tel. (507) 279-8900  
CANON CHILE, S.A.  
Ave. Manquehue Norte #1337, Piso 3, Casilla 187-9 Santiago, Chile  
Tel. (562) 366-6600  
Sähköposti: [email protected]  
CANON ARGENTINA, S.A.  
Ave. Corrientes 420 (1043) Buenos Aires, Argentina  
Tel. (5411) 432-59800  
CANON NORTH-EAST OY  
Huopalahdentie 24, P.O. Box 46, FIN-00351 Helsinki, Finland  
Tel. +358 10 544 20 Fax +358 10 544 10  
CANON EUROPA N.V.  
P.O. Box 2262 1180 EG Amstelveen, The Netherlands  
CANON (UK) LTD.  
Woodhatch, Reigate, Surrey RH2 8BF, United Kingdom  
For technical support, please contact Canon Help Desk.  
P.O. Box 431, Wallington, Surrey SM6 0XU, UK  
Tel: (08705) 143 723 (Calls may be recorded)  
Fax: (08705) 143 340  
COPICANOLA SA  
Rua Alfredo da Silva, 14, 2721-862 Alfragide, Portugal  
Tel: 21 471 11 11 Fax: 21 471 09 89  
For sales enquiries, please call 08705 143723  
CANON SINGAPORE PTE. LTD.  
79 Anson Road #09-01/06, Singapore 079906  
CANON COMMUNICATION & IMAGE FRANCE S.A.  
102 Avenue du Général de Gaulle  
92257 LA GARENNE COLOMBES CEDEX, France  
Tél: 01.41.30.15.15 Fax: 01.41.30.15.05  
CANON MARKETING SERVICES PTE. LTD.  
No. 1, Jalan Kilang Timor, #09-00 Pacific Tech Centre, Singapore, 159303  
Tel: 65-6799-8888, Fax: 65-6273-6786  
Hotline: 65-6334-2726  
CANON DEUTSCHLAND GmbH  
Europark Fichtenhain A10, 47807 Krefeld, Germany  
Technischer Support  
Telefax: 0810 / 500 60 22 (0.12€/Min.)  
CANON MARKETING (MALAYSIA) SDN. BHD.  
Block D, Peremba Square  
Saujana Resort, Section, 40150 Shah Alam, Selangor Darul Ehsan  
Malaysia  
Tel: 603-7844-6000, Fax: 603-7844-6048  
Helpdesk: 603-7844-6008/9  
Enquiry: print&[email protected]  
CANON ITALIA S.P.A  
Palazzo L, Strada 6, 20089 Milanofiori, Rozzano (MI), Italy  
Tel: 02/8248.1 Fax: 02/8248.4604  
Pronto Canon: 02/8249.2000  
CANON NEDERLAND N.V.  
Neptunusstraat 1, 2132 JA Hoofddorp, The Netherlands  
Tel: 023-5 670 123 Fax: 023-5 670 124  
Helpdesk: 023-5 681 681  
CANON MARKETING (THAILAND) CO. LTD.  
179/34-45 Bangkok City Tower, 9th-10th Floor  
South Sathorn Road, Thungmahamek  
Sathorn, Bangkok 10120, Thailand  
Tel: 662-3449999, Fax: 662-3449968  
CANON BELGIUM N.V./S.A.  
Bessenveldstraat 7, B-1831 Diegem, Belgium  
Tel: 02 7220411 Fax: 02 7213274  
Helpdesk: 090010627  
CANON MARKETING (PHILIPPINES) INC.  
Marvin Plaza Building, 2153 Don Chino Roces Ave,  
Makati City, Metro Manila, Philippines  
Tel: 632-8126047, Fax: 632-8120067/8109797  
CANON LUXEMBOURG S.A.  
Rue des Joncs 21, L-1818 Howald, Luxembourg  
Tel.: (352) 48 47 961 Fax: (352) 48 47 96232  
Helpdesk: 900 74100  
CANON INDIA Pvt. LTD.  
Neela Gagan, Mandi Road, Mehrauli, New Delhi-110030, India  
Tel: 91-11-6806572, Fax: 91-11-6807180  
CANON HONGKONG CO., LTD.  
9/F, The Hong Kong Club Building 3A, Chater Road, Central, Hong Kong  
TEL: (852) 2739 0802 FAX: (852) 2739 6428  
CANON Ges.m.b.H.  
Zetschegasse 11, 1230 Wien, Austria  
Tel.: (01) 680 88-412 Fax: (01) 680 88-413  
CANON AUSTRALIA PTY. LTD.  
1 Thomas Holt Drive, North Ryde, Sydney N.S.W. 2113, Australia  
Info-Line: (02) 9805 2864  
CANON CEE GMBH  
Oberlaaerstr. 233, A-1100 Wien, Austria  
Tel: +43 1 680 88-331 Fax: +43 1 680 88-333  
CANON NEW ZEALAND LTD.  
Akoranga Business Park, Akoranga Drive, Northcote Auckland, New Zealand  
Info-Line: (09)489 0470  
CANON (SCHWEIZ) AG  
Product Support CCI Industriestrasse 12, 8305 Dietlikon, Switzerland  
Fax: 0041 (0) 1 835 68 59  
Hotline: 0900 57 55 20 (Fr.2.13/min)  
CANON ESPAÑA S.A.  
C/Joaquin Costa, 41-28002, Madrid, Spain  
Tel.: 91-538 4500 Fax.: 91-411 4176  
Tel: Atención al cliente: 901.301.301  
Help Desk: 906.301255  
I-IE-069A  
©CANON INC. 2002  
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