PIXMA MX920 series
Setup Guide
© CANON INC. 2012
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Network Connection
Wireless Connection
a Preparation for Connection
Before Starting Wireless Connection Setup
1. Make sure that the printer is turned on.
If the power is on, a button on the Operation Panel (A) is lit.
Notes on Wireless Connection
Make sure that the computer is connected to the access point (A) (or wireless network router) you want to connect your
printer to. For details on how to check the settings, refer to the manual supplied with the router or contact its manufacturer.
•
The configuration, router functions, setup procedures and security settings of the network device vary depending on your
system environment. For details, refer to the manual of your network device or contact its manufacturer.
Check if your device supports IEEE802.11n (2.4 GHz), IEEE802.11g or IEEE802.11b.
If your device is set to the "IEEE802.11n only" mode, WEP or TKIP cannot be used as a security protocol. Change the
security protocol for your device to something other than WEP and TKIP or change the setting to something other than
"IEEE802.11n only."
•
•
•
For office use, consult your network administrator.
Take added care when connecting to a network that is not protected with security measures, as there is a risk of disclosing
data such as your personal information to a third party.
•
•
This printer cannot be used over wireless and wired connections at the same time.
An "Ad-hoc connection," which establishes a direct connection to the computer over a wireless connection without an
access point, is not supported. Be sure to prepare an access point.
•
•
b Printer Setup
1. Press the MENU button (A) on the printer.
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2. Use the
buttons (A) to select the WLAN setup icon.
3. Press the OK button (B).
The (blue) Wi-Fi lamp (C) lights up when wireless connection is enabled.
c Setup Procedure Selection
The printer will automatically search for access points supporting WPS.
* If the Push Button Method screen is displayed on the printer
When you are unsure if your access point or router supports this technology, press the Stop button.
Proceed to the screen for Standard setup.
Push Button Method → d-A
Select the most suitable connection method from the following.
Standard setup → d-B
Connect to Access Point by entering the Network Password
•
•
•
WPS → d-C
Connect to WPS-compatible Access Point
Other setup (Advanced setup) → d-D
Connecting to the Network by Entering the Access Point's Settings
Directly on the Printer
When using WEP key number 2, 3 or 4, select "Advanced setup".
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d-A Push Button Method
d Connection Using WPS
1. Press and hold the WPS button on the access point.
For details on pressing the WPS button, refer to the access point manual.
2. Press the OK button on the printer within 2 minutes.
The (blue) Wi-Fi lamp on the printer flashes while searching for or connecting to the access point.
3. When the left screen appears, press the OK button.
4. When the screen shown on the right appears, press the COPY button (A).
The network connection setup is now complete.
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d-B Standard setup
d Connection via Standard setup
1. Select Standard setup.
2. Press the OK button.
3. Select your access point, then press the OK button.
4. One of the screens below will be displayed on the printer.
5. Press the OK button.
6. Enter the network password (WEP key or passphrase).
Character entry is case-sensitive.
7. Press the left Function button (A).
8. Make sure that the network password is correct.
Character entry is case-sensitive.
9. Press the left Function button.
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10.When the left screen appears, press the OK button.
11.When the screen shown on the right appears, press the COPY button (A).
The network connection setup is now complete.
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d-C WPS
d Connection Using WPS
1. Select WPS.
2. Press the OK button.
3. Select Push button method.
4. Press the OK button.
5. Press the OK button.
6. Press and hold the WPS button on the access point.
For details on pressing the WPS button, refer to the access point manual.
7. Press the OK button on the printer within 2 minutes.
The (blue) Wi-Fi lamp on the printer flashes while searching for or connecting to the access point.
8. When the left screen appears, press the OK button.
9. When the screen shown on the right appears, press the COPY button (A).
The network connection setup is now complete.
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d-D Other setup (Advanced setup)
d Connection via Advanced setup
1. Select Other setup.
2. Press the OK button.
3. Select Advanced setup.
4. Press the OK button.
5. Select your access point, then press the OK button.
6. Select the security protocol used by the access point, then press the OK button.
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Disable
7. When the left screen appears, press the OK button.
8. When the screen shown on the right appears, press the COPY button (A).
The network connection setup is now complete.
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WEP
7. Select the WEP key number you want to use.
8. Press the OK button.
9. Press the OK button.
10.Enter the WEP key.
Character entry is case-sensitive.
11.Press the left Function button (A).
12.Make sure that the WEP key is correct.
13.Press the left Function button.
14.When the left screen appears, press the OK button.
15.When the screen shown on the right appears, press the COPY button (A).
The network connection setup is now complete.
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WPA/WPA2
7. Press the OK button.
8. Enter the passphrase.
Character entry is case-sensitive.
9. Press the left Function button (A).
10.Make sure that the passphrase is correct.
11.Press the left Function button.
12.When the left screen appears, press the OK button.
13.When the screen shown on the right appears, press the COPY button (A).
The network connection setup is now complete.
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Wired Connection
a Preparation for Connection
Before Starting Wired Connection Setup
1. Make sure that the printer is turned on.
If the power is on, a button on the Operation Panel (A) is lit.
Notes on Wired Connection
Make sure that the computer and router (A) are connected. For details on how to check the settings, refer to the manual
supplied with the router or contact its manufacturer.
•
The configuration, router functions, setup procedures and security settings of the network device vary depending on your
system environment. For details, refer to the manual of your network device or contact its manufacturer.
For office use, consult your network administrator.
Take added care when connecting to a network that is not protected with security measures, as there is a risk of disclosing
data such as your personal information to a third party.
•
•
•
This printer cannot be used over wireless and wired connections at the same time.
When using a router, connect the printer and computer to the LAN side (same network segment).
•
•
b Cable Connection
You will need an Ethernet cable (sold separately).
1. Remove the Cap (A) of the second port from the top located on the left side at the back of the printer.
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2. Connect the printer and a network device (router, etc.) with an Ethernet cable (A).
Do not connect it to the USB port.
c Printer Setup
1. Press the MENU button (A) on the printer.
2. Use the
buttons (A) to select Setup in the next screen.
3. Press the OK button (B).
4. Select Device settings.
5. Press the OK button.
6. Select LAN settings.
7. Press the OK button.
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8. Select Change wireless/wired.
9. Press the OK button.
10.Select Wired LAN active.
11.Press the OK button.
12.When the screen shown on the right appears, press the COPY button (A).
The network connection setup is now complete.
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Character Entry
You can enter the characters when the keyboard is displayed on the printer. Follow the procedure below.
1. You can enter the characters when the keyboard is displayed on the printer's LCD.
Password entry is case sensitive so press the center Function button (A) accordingly to switch between lower case,
upper case and numeric characters.
2. Use the
buttons (B) to select a character from the keyboard, then press the OK button to
select and move to the next character.
3. Repeat 1 and 2 to enter the remaining characters.
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Troubleshooting
Standard setup
The Target Access Point is Not Detected
• Is the network device (router, etc.) turned on? If the network device is already turned on, turn it off, then turn it back
on.
• Check the access point name/network name and network password of your access point or router.
• Are the computer and network device configured?
• Are the access point and printer installed in an open space where wireless communications are possible?
• Is the access point operating in IEEE802.11n (2.4 GHz), IEEE802.11g or IEEE802.11b?
After checking the above points, press the left Function button (A) on the printer to search for the access point again.
If the problem is not resolved, there may be other causes.
See also the sections below:
• If SSID broadcast (connection via "ANY" SSID, etc.) is disabled or the stealth mode is enabled on the access point,
enable SSID broadcast (connection via "ANY" SSID, etc.) or disable the stealth mode, then press the left Function
button on the printer to search for the access point again.
• Select Directly enter the access point name in the Select access point screen. Wireless connection settings of the
access point can be entered on the printer directly.
• If "WPA/WPA2 Enterprise" is set as the security protocol (encryption standard) on the access point, change the
security protocol (encryption standard) and configure wireless connection settings again. "WPA/WPA2 Enterprise"
is not supported on this printer.
• For details on how to change the security protocol (encryption standard) for the access point, refer to the manual
supplied with the access point or contact its manufacturer.
Multiple access points with the same name exist. Do you want to use multiple access points?
The message appears when multiple access points with the same name are found.
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When you have only one access point:
Select Use one AccessPoint only, then press the OK button. Select the MAC address of the target access point on
the displayed screen, then press the OK button.
For details on how to check the MAC address of the access point, refer to the manual supplied with the access point
or contact its manufacturer.
When using multiple access points:
Select Use multiple AccessPoints, then press the OK button.
An Unknown Access Point is Displayed
Access points in use nearby may also be detected.
The Access Point Name is Not Displayed Properly
Access point names with double-byte characters are not displayed properly. However, they can be selected.
The Access Point Name is Not Displayed Automatically
Refer to the manual supplied with the access point or contact its manufacturer.
The Network Password is Not Displayed Automatically
Refer to the manual supplied with the access point or contact its manufacturer.
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WEP
Failed to connect to the access point.
Make sure that the WEP key entered for the access point is correct. In addition, when using WEP key number 2, 3
or 4 of the access point, set to use WEP key number 1, or select a WEP key number by entering wireless connection
settings of the printer directly.
For details on how to change the WEP key number of the access point, refer to the manual supplied with the access
point or contact its manufacturer.
If the problem is not resolved, there may be other causes.
See also the sections below:
• If the DHCP function of the access point is inactive, enable the DHCP function and configure wireless connection
settings again.
• For details on how to check or change the settings of the access point, refer to the manual supplied with the access
point or contact its manufacturer.
• If using an access point that automatically creates WEP keys, check the WEP key (hexadecimal) created
automatically on the access point, then enter it on the printer.
• For details on how to check the specifications of the access point, refer to the manual supplied with the access
point or contact its manufacturer.
WLAN setting list
If the MAC address filtering is enabled on the access point, change settings so that the MAC address of the printer
will be accepted.
Follow the procedure below to check the MAC address of the printer.
1. Press the MENU button.
2. Select Setup in the next screen, then press the OK button.
3. Select Device settings, then press the OK button.
4. Select LAN settings > Confirm LAN settings > WLAN setting list to check MAC address.
For details on how to change the settings of the access point, refer to the manual supplied with the access point or
contact its manufacturer.
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To perform Standard setup again
1. Press the MENU button (A).
2. Use the
buttons (B) to select WLAN setup, then press the OK button.
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WPA/WPA2
Failed to connect to the access point.
Make sure that the passphrase entered for the access point is correct.
If the problem is not resolved, there may be other causes.
See also the sections below:
• If the DHCP function of the access point is inactive, enable the DHCP function and configure wireless connection
settings again.
• For details on how to check or change the settings of the access point, refer to the manual supplied with the access
point or contact its manufacturer.
WLAN setting list
If the MAC address filtering is enabled on the access point, change settings so that the MAC address of the printer
will be accepted.
Follow the procedure below to check the MAC address of the printer.
1. Press the MENU button.
2. Select Setup in the next screen, then press the OK button.
3. Select Device settings, then press the OK button.
4. Select LAN settings > Confirm LAN settings > WLAN setting list to check MAC address.
For details on how to change the settings of the access point, refer to the manual supplied with the access point or
contact its manufacturer.
If the problem is not resolved, there may be other causes.
See also the sections below:
• If the access point is configured to communicate using IEEE802.11n standard only and encryption is set to TKIP,
change the encryption to something other than TKIP or change the communication standard to something other
than IEEE802.11n, then configure wireless connection settings again.
• If encryption is set to TKIP, IEEE802.11n cannot be used as the communication standard.
• For details on how to change the settings of the access point, refer to the manual supplied with the access point or
contact its manufacturer.
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To perform Standard setup again
1. Press the MENU button (A).
2. Use the
buttons (B) to select WLAN setup, then press the OK button.
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WPS
Cannot connect. Connections are being attempted from multiple access points simultaneously.
The screen appears when connections are being attempted from multiple access points simultaneously. Wait for a
while, then configure WPS settings again. Press the WPS button on only one access point.
Failed to connect.
The screen appears when an error occurs.
Check the access point settings, then configure WPS settings again.
For details on how to check the settings of the access point, refer to the manual supplied with the access point or
contact its manufacturer.
Timeout error.
The screen appears when WPS setup was not completed within a specified time.
• Is the network device (router, etc.) turned on? If the network device is already turned on, turn it off, then turn it back
on.
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Advanced setup
The Target Access Point is Not Detected
• Is the network device (router, etc.) turned on? If the network device is already turned on, turn it off, then turn it back
on.
• Check the access point name/network name and network password of your access point or router.
• Are the computer and network device configured?
• Are the access point and printer installed in an open space where wireless communications are possible?
• Is the access point operating in IEEE802.11n (2.4 GHz), IEEE802.11g or IEEE802.11b?
After checking the above points, press the left Function button (A) on the printer to search for the access point again.
If the problem is not resolved, there may be other causes.
See also the sections below:
• If SSID broadcast (connection via "ANY" SSID, etc.) is disabled or the stealth mode is enabled on the access point,
enable SSID broadcast (connection via "ANY" SSID, etc.) or disable the stealth mode, then press the left Function
button on the printer to search for the access point again.
• Select Directly enter the access point name in the Select access point screen. Wireless connection settings of the
access point can be entered on the printer directly.
• If "WPA/WPA2 Enterprise" is set as the security protocol (encryption standard) on the access point, change the
security protocol (encryption standard) and configure wireless connection settings again. "WPA/WPA2 Enterprise"
is not supported on this printer.
• For details on how to change the security protocol (encryption standard) for the access point, refer to the manual
supplied with the access point or contact its manufacturer.
Multiple access points with the same name exist. Do you want to use multiple access points?
The message appears when multiple access points with the same name are found.
When you have only one access point:
Select Use one AccessPoint only, then press the OK button. Select the MAC address of the target access point on
the displayed screen, then press the OK button.
For details on how to check the MAC address of the access point, refer to the manual supplied with the access point
or contact its manufacturer.
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When using multiple access points:
Select Use multiple AccessPoints, then press the OK button.
An Unknown Access Point is Displayed
Access points in use nearby may also be detected.
The Access Point Name is Not Displayed Properly
Access point names with double-byte characters are not displayed properly. However, they can be selected.
The Access Point Name is Not Displayed Automatically
Refer to the manual supplied with the access point or contact its manufacturer.
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Disable
Failed to connect to the access point.
• Is the network device (router, etc.) turned on? If the network device is already turned on, turn it off, then turn it back
on.
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WEP
The WEP Key is Not Displayed Automatically
Refer to the manual supplied with the access point or contact its manufacturer.
Failed to connect to the access point.
Make sure that the WEP key entered for the access point is correct. In addition, when using WEP key number 2, 3
or 4 of the access point, set to use WEP key number 1, or select a WEP key number by entering wireless connection
settings of the printer directly.
For details on how to change the WEP key number of the access point, refer to the manual supplied with the access
point or contact its manufacturer.
If the problem is not resolved, there may be other causes.
See also the sections below:
• If the DHCP function of the access point is inactive, enable the DHCP function and configure wireless connection
settings again.
• For details on how to check or change the settings of the access point, refer to the manual supplied with the access
point or contact its manufacturer.
• If using an access point that automatically creates WEP keys, check the WEP key (hexadecimal) created
automatically on the access point, then enter it on the printer.
• For details on how to check the specifications of the access point, refer to the manual supplied with the access
point or contact its manufacturer.
WLAN setting list
If the MAC address filtering is enabled on the access point, change settings so that the MAC address of the printer
will be accepted.
Follow the procedure below to check the MAC address of the printer.
1. Press the MENU button.
2. Select Setup in the next screen, then press the OK button.
3. Select Device settings, then press the OK button.
4. Select LAN settings > Confirm LAN settings > WLAN setting list to check MAC address.
For details on how to change the settings of the access point, refer to the manual supplied with the access point or
contact its manufacturer.
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The device may not be able to connect to the network in the following cases:
If the DHCP function of the access point is inactive, enable the DHCP function or specify the IP address (IPv4 only)
of the printer and configure wireless connection settings again. In addition, make sure that the selected WEP key
number and entered WEP key are correct.
For details on how to check or change the settings of the access point, refer to the manual supplied with the access
point or contact its manufacturer.
To specify the IP address of the printer, follow the procedure below.
1. Press the MENU button.
2. Select Setup in the next screen, then press the OK button.
3. Select Device settings, then press the OK button.
4. Select LAN settings, then press the OK button.
5. Select Other settings, then press the OK button.
6. Select TCP/IP settings, then press the OK button.
7. Select IPv4, then press the OK button.
8. Select Yes, then press the OK button.
9. Select IP address, then press the OK button.
10. Select Manual setup, then press the OK button.
Follow the on-screen instructions to proceed with settings.
When the setup is complete, press the MENU button.
To perform Advanced setup again
1. Press the MENU button (A).
2. Use the
buttons (B) to select WLAN setup, then press the OK button.
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WPA/WPA2
The Passphrase is Not Displayed Automatically
Refer to the manual supplied with the access point or contact its manufacturer.
Failed to connect to the access point.
Make sure that the passphrase entered for the access point is correct.
If the problem is not resolved, there may be other causes.
See also the sections below:
• If the DHCP function of the access point is inactive, enable the DHCP function and configure wireless connection
settings again.
• For details on how to check or change the settings of the access point, refer to the manual supplied with the access
point or contact its manufacturer.
WLAN setting list
If the MAC address filtering is enabled on the access point, change settings so that the MAC address of the printer
will be accepted.
Follow the procedure below to check the MAC address of the printer.
1. Press the MENU button.
2. Select Setup in the next screen, then press the OK button.
3. Select Device settings, then press the OK button.
4. Select LAN settings > Confirm LAN settings > WLAN setting list to check MAC address.
For details on how to change the settings of the access point, refer to the manual supplied with the access point or
contact its manufacturer.
If the problem is not resolved, there may be other causes.
See also the sections below:
• If the access point is configured to communicate using IEEE802.11n standard only and TKIP is set as the
encryption standard, change the encryption standard to something other than TKIP or change the communication
standard to something other than IEEE802.11n, then configure wireless connection settings again.
• If the encryption standard is set to TKIP, IEEE802.11n cannot be used as the communication standard.
• For details on how to change the settings of the access point, refer to the manual supplied with the access point or
contact its manufacturer.
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To perform Advanced setup again
1. Press the MENU button (A).
2. Use the
buttons (B) to select WLAN setup, then press the OK button.
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