Brother Printer 2150N User Manual

Brother Laser Printer  
SERVICE MANUAL  
MODEL:  
HL-2140/2150N/2170W  
Read this manual thoroughly before maintenance work.  
Keep this manual in a convenient place for quick and easy reference at all times.  
Sep 2007  
SM-PRN066  
84UA0*  
(1)  
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PREFACE  
This service manual contains basic information required for after-sales service of the laser  
printer (hereinafter referred to as "the machine"). This information is vital to the service  
personnel to maintain the high printing quality and performance of the machine.  
This service manual covers the HL-2140/2150N/2170W machines.  
This manual consists of the following chapters:  
Details of error messages and codes that the incorporated self-diagnostic function of the  
machine will display if any error or malfunction occurs. If any error message appears, refer to  
this chapter to find which parts should be checked or replaced.  
The latter half of this chapter provides sample problems that could occur in the main sections  
of the machine and related troubleshooting procedures.  
Details of consumable parts and periodical maintenance parts. This chapter also covers  
procedures for disassembling and assembling periodical maintenance parts.  
Details of procedures for disassembling and assembling of the machine together with related  
notes. The disassembly order flow provided enables you to see at a glance the quickest way  
to get to parts involved.  
At the start of a disassembly job, you can check the disassembly order flow that guides you  
through a shortcut to get to the object parts.  
This chapter also covers screw tightening torques and lubrication points to which the  
specified lubrications should be applied during assembly jobs.  
Details of adjustments and updating of settings, which are required if the main PCB and  
some other parts have been replaced. This chapter also covers how to update the firmware.  
Describes the maintenance mode which is exclusively designed for the purpose of checking  
the settings and adjustments using the keys on the panel.  
This chapter also covers hidden function menus, which activate settings and functions or  
reset the parts life.  
Provides the Circuit Diagrams and Wiring Diagram for the connections of the PCBs.  
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Information in this manual is subject to change due to improvement or redesign of the  
product. All relevant information in such cases will be supplied in service information  
bulletins (Technical Information).  
A thorough understanding of this machine, based on information in this service manual and  
service information bulletins, is required for maintaining its print quality performance and for  
improving the practical ability to find the cause of problems.  
There is the service reference manual as well. This service reference manual contains  
“SPECIFICATIONS”, “THEORY OF OPERATION”, “TONER CARTRIDGE WEIGHT  
INFORMATION”, “REFERENCES”, and “GLOSSARY”.  
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TABLE OF CONTENTS  
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REGULATION  
<For Europe and Other countries>  
Radio interference (220 to 240 volt model only)  
This machine follows EN55022 (CISPR Publication 22)/Class B.  
IEC 60825-1 specification (220 to 240 volt model only)  
This machine is a Class 1 laser product as defined in IEC 60825-1 specifications. The label  
shown below is attached in countries where it is needed.  
CLASS 1 LASER PRODUCT  
APPAREIL À LASER DE CLASSE 1  
LASER KLASSE 1 PRODUKT  
This machine has a Class 3B laser diode which produces invisible laser radiation in the laser  
unit. You should not open the laser unit under any circumstances.  
Caution  
Use of controls or adjustments or performance of procedures other than those specified in  
this manual may result in hazardous radiation exposure.  
For Finland and Sweden  
LUOKAN 1 LASERLAITE  
KLASS 1 LASER APPARAT  
Varoitus!  
Laitteen käyttäminen muulla kuin tässä käyttöohjeessa mainitulla tavalla saattaa altistaa  
käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteilylle.  
Varning  
Om apparaten används på annat sätt än i denna Bruksanvisning specificerats, kan  
användaren utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass 1.  
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Internal laser radiation  
Maximum radiation power:  
Wave length:  
10 mW  
780 - 800 nm  
Class 3B  
Laser class:  
EU Directive 2002/96/EC and EN50419  
(European Union only)  
This equipment is marked with the recycling symbol below. It means that at the end of the life  
of the equipment you must dispose of it separately at an appropriate collection point and not  
place it in the normal domestic unsorted waste stream. This will benefit the environment for  
all. (European Union only)  
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<For USA and Canada>  
Federal Communications Commission (FCC) Declaration of Conformity  
(For USA)  
Responsible Party:  
Brother International Corporation  
100 Somerset Corporate Boulevard  
P.O. Box 6911  
Bridgewater, NJ 08807-0911  
USA  
Telephone: (908) 704-1700  
declares, that the products  
Product name:  
Model number:  
Laser Printer HL-2140, HL-2150N and HL-2170W  
HL-21  
complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:  
(1) This device may not cause harmful interference, and (2) this device must accept any  
interference received, including interference that may cause undesired operation.  
This equipment has been tested and found to comply with the limits for a Class B digital  
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide  
reasonable protection against harmful interference in a residential installation. This  
equipment generates, uses, and can radiate radio frequency energy and, if not installed and  
used in accordance with the instructions, may cause harmful interference to radio  
communications. However, there is no guarantee that interference will not occur in a  
particular installation. If this equipment does cause harmful interference to radio or television  
reception, which can be determined by turning the equipment off and on, the end user is  
encouraged to try to correct the interference by one or more of the following measures:  
• Reorient or relocate the receiving antenna.  
• Increase the separation between the equipment and receiver.  
• Connect the equipment into an outlet on a circuit different from that to which the receiver is  
connected.  
• Consult the dealer or an experienced radio/TV technician for help.  
Important  
A shielded interface cable should be used to ensure compliance with the limits for a Class B  
digital device. Changes or modifications not expressly approved by Brother Industries, Ltd.  
could void the user’s authority to operate the equipment.  
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Industry Canada Compliance Statement (For Canada)  
This Class B digital apparatus complies with Canadian ICES-003.  
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.  
Laser Safety (110 to 120 volt model only)  
This machine is certified as a Class 1 laser product under the U.S. Department of Health  
and Human Services (DHHS) Radiation Performance Standard according to the Radiation  
Control for Health and Safety Act of 1968. This means that the machine does not produce  
hazardous laser radiation.  
Since radiation emitted inside the machine is completely confined within protective housings  
and external covers, the laser beam cannot escape from the machine during any phase of  
user operation.  
FDA Regulations (110 to 120 volt model only)  
The U.S. Food and Drug Administration (FDA) has implemented regulations for laser  
products manufactured on and after August 2, 1976. Compliance is mandatory for products  
marketed in the United States. The following label on the back of the machine indicates  
compliance with the FDA regulations and must be attached to laser products marketed in the  
United States.  
MANUFACTURED:  
Brother Technology (Shenzhen) Ltd.  
NO6 Gold Garden Ind., Nanling Buji, Longgang, Shenzhen, China  
This product complies with FDA performance standards for laser products except for  
deviations pursuant to Laser Notice No.50, dated Jun 24, 2007.  
Internal laser radiation  
Maximum radiation power:  
10 mW  
Wave length:  
780 - 800 nm  
Class 3B  
Laser class:  
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SAFETY INFORMATION  
Caution for Laser Product (WARNHINWEIS fur Laser drucker)  
CAUTION:  
CAUTION:  
ACHTUNG:  
When the machine during servicing is operated with the cover open, the  
regulations of VBG 93 and the performance instructions for VBG 93 are  
valid.  
In case of any trouble with the laser unit, replace the laser unit itself. To  
prevent direct exposure to the laser beam, do not try to open the enclosure  
of the laser unit.  
Im Falle von Störungen der Lasereinheit muß diese ersetzt werden. Das  
Gehäuse der Lasereinheit darf nicht geöffnet werden, da sonst  
Laserstrahlen austreten können.  
<Location of the laser beam window>  
Additional Information  
When servicing the optical system of the machine, be careful not to place a screwdriver or  
other reflective object in the path of the laser beam. Be sure to take off any personal  
accessories such as watches and rings before working on the machine. A reflected beam,  
though invisible, can permanently damage the eyes.  
Since the beam is invisible, the following caution label is attached on the laser unit.  
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Definitions of Warnings, Cautions, Notes and Memos  
The following conventions are used in this manual:  
Mark  
Contents  
Warnings tell you what to do to prevent possible personal injury.  
Electrical Hazard icons alert you to a possible electrical shock.  
Hot Surface icons warn you not to touch machine parts that are hot.  
Cautions specify procedures you must follow or avoid to prevent  
possible damage to the machine or other objects.  
Note  
Notes tell you useful tips when servicing the machine.  
Memo  
Memo tells you bits of knowledge to help understand the machine.  
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Safety Precautions  
Listed below are the various kinds of “WARNING” messages included in this manual.  
WARNING  
There are high voltage electrodes inside the machine. Before you clean the inside of  
the machine or replace parts, make sure that you have turned off the power switch  
and unplugged the machine from the AC power outlet.  
DO NOT handle the plug with wet hands. Doing this might cause an electrical shock.  
The fuser unit becomes extremely hot during operation. Wait until it has cooled down  
sufficiently before replacing consumable items. DO NOT remove or damage the  
caution label located on or around the fuser.  
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WARNING  
DO NOT use flammable substances or any type of spray to clean the inside or outside  
of the machine. Doing this may cause a fire or electrical shock.  
If the machine becomes hot, blows smoke, or generates obscure odor, immediately  
turn off the power switch and unplug the machine from the AC power outlet.  
If metal objects, water or other liquids get inside the machine, immediately turn off the  
power switch and unplug the machine from the AC power outlet.  
Caution  
Lightning and power surges can damage this product! We recommend that you use a quality  
surge protection device on the AC power line, or unplug the machine during a lightning storm.  
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CHAPTER 1 TROUBLESHOOTING  
1.  
INTRODUCTION  
Troubleshooting is the countermeasure procedures that the service personnel should follow if  
an error or malfunction occurs with the machine. It is impossible to anticipate all of the  
possible troubles which may occur in future and determine the troubleshooting procedures,  
so this chapter covers some sample troubles. However, those samples will help the service  
personnel pinpoint and repair other defective elements.  
1.1 Precautions  
Be sure to observe and follow all the precautions to prevent any secondary problems from  
happening during troubleshooting.  
(1) Always turn off the power and unplug the power cable before removing any covers or  
PCBs, adjusting the machine and so on. If you need to take voltage measurements with  
the power switched on, take the greatest of care not to receive an electric shock.  
(2) When connecting or disconnecting cable connectors, make sure that you hold the  
connector body and not the cables.  
(3) Electronic devices are sensitive to static build up; make sure that you touch a metal  
portion of the machine to discharge yourself before accessing the PCBs.  
Handle PCBs with care when repairing them.  
(4) Follow the warning by all means.  
The fuser unit becomes extremely hot during operation. Wait until it has cooled down  
sufficiently before replacing consumable items. DO NOT remove or damage the  
caution label located on or around the fuser.  
(5) Verify again that the repaired portion works properly.  
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1.2 Initial Check  
Check the following items before attempting to repair the machine.  
Operating Environment  
(1) Put your machine on a flat, stable surface such as a desk that is free of vibration and  
shocks.  
(2) Use the machine in a well-ventilated room; use the machine within the following ranges  
of temperature and humidity: temperature between 10°C and 32.5°C (50°F to 90.5°F),  
and the relative humidity is maintained between 20% and 80%.  
(3) The machine is not exposed to direct sunlight, excessive heat, moisture, or dust.  
Power Supply  
(1) The AC input power supply described on the rating plate of the machine should be within  
±10% of the rated voltage.  
(2) The AC input power supply is within the regulated value.  
(3) The cables and harnesses are connected correctly.  
(4) The fuses are not blown.  
Paper  
(1) A recommended type of paper is being used.  
(Refer to “2.6 Paper”, Reference 1 of the Service Reference Manual.)  
(2) The paper is not damp.  
(3) The paper is not short-grained paper or acid paper.  
Consumable Parts  
(1) The drum unit (including the toner cartridge) is installed correctly.  
Others  
(1) Condensation  
When the machine is moved from a cold place into a warm room, condensation may  
occur inside the machine, causing various problems as listed below.  
• Condensation on the optical surfaces such as the scanner window, lenses, the  
reflection mirror and the protection glass may cause the print image to be light.  
• If the exposure drum is cold, the electrical resistance of the photosensitive layer is  
increased, making it impossible to obtain the correct contrast when printing.  
• Condensation on the charge unit may cause corona charge leakage.  
• Condensation on the plate and separation pad may cause paper feed failures.  
If condensation has occurred, leave the machine for at least 2 hours to allow it to reach  
room temperature.  
If the drum unit is unpacked soon after it is moved from a cold place to a warm room,  
condensation may occur inside the unit which may cause incorrect images. Instruct the  
end user to allow the unit to come to room temperature before unpacking it. This will take  
one or two hours.  
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(2) Cleaning  
Use a soft dry cloth.  
CAUTION:  
DO NOT use flammable substances or any type of spray to clean the inside or outside  
of the machine. Doing this may cause a fire or electrical shock.  
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2.  
DISTINGUISH ERROR CAUSE  
2.1 LED indication  
2.1.1 LED indication at Operator Calls  
Distinguish the contents of message by LED indication in the control panel. See the reference  
page and take the corrective action described for each indication to correct it. when the red  
Error LED is ON or blinking to indicate it, the machine automatically recovers from most errors.  
But some of errors are necessary to reset the machine by holding down the [Go] button.  
LED indication of the following table is that  
LED is OFF,  
LED is ON and  
LED is blinking.  
Error clearance by  
LED  
Type of error  
pressing the  
[Go] button  
Refer to:  
N/A  
N/A  
N/A  
N/A  
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Error clearance by  
pressing the  
LED  
Type of error  
Refer to:  
[Go] button  
N/A  
N/A  
1-10  
N/A  
N/A  
N/A  
10) Paper jam  
/JAM REAR)  
N/A  
Yes  
Yes  
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2.1.2 LED indication at Service Calls  
If service calls occur, all four LEDs blink on and off to notice it. And then when press the [Go]  
button, distinguish a fault from the specific combination of ON/OFF and status color of the  
LED.  
When entering this state, instruct the end user to turn off the power switch, wait a few  
seconds and the same service call appears, see the reference page to take the corrective  
action.  
Refer  
to:  
LED  
Pressing one time of the [Go] button  
Type of error  
17) High-voltage  
supply PCB  
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2.2 Message indication  
2.2.1 Error indication at Service Calls  
When the service call is generated, the machine can distinguish the type of error by print  
printer settings or printing of maintenance. (Refer to "1.3 Service Mode" in Chapter 5.).  
See the reference page to take the corrective action  
Error indication  
(Printing of Printer Settings) (Printing of Maintenance)  
Error indication  
Refer  
to:  
Type of error  
ERROR S01  
ERROR S02  
ERROR S03  
ERROR S04  
ERROR S05  
ERROR S06  
ERROR S07  
ERROR S08  
ERROR S09  
ERROR S10  
ERROR S11  
ERROR S12  
ERROR S13  
ERROR E49  
ERROR E50  
ERROR FUSER  
ERROR S01  
ERROR S02  
ERROR S03  
ERROR S04  
ERROR S05  
ERROR S06  
ERROR S07  
ERROR S08  
ERROR S09  
ERROR S10  
ERROR S11  
ERROR S12  
ERROR S13  
FUSER MALF 2  
FUSER MALF  
ERROR FUSER  
ERROR E51  
LASER BD MALF  
ERROR E52  
ERROR E54  
ERROR E55  
SCANNER MALF  
MOTOR MALF  
HIGH VOL MALF  
ERROR E60  
ERROR H61  
ERROR H63  
ERROR H66  
ERROR H67  
ERROR H68  
ERROR E60  
PROG ERROR  
ERROR H63  
NV-W ERROR  
NV-R ERROR  
NV-B ERROR  
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2.3 Error Cause and Remedy  
Memo :  
• The following troubleshooting sections contain both the actions which end users should  
take or check and the ones which service technicians should perform.  
1) Toner low  
Replacing of the toner cartridge  
User Check  
• Gently shake the toner cartridge from side to side and install it again.  
• Replace the toner cartridge.  
Step  
Cause  
Remedy  
Harness connection failure of  
toner sensor PCB ASSY  
Check the sensor performance following  
(Chapter 5).  
1
If any problem occurs, check the harness  
connection of the toner sensor PCB ASSY,  
then reconnect it.  
2
3
4
Toner sensor PCB ASSY failure  
Panel PCB ASSY failure  
Main PCB ASSY failure  
Replace the toner sensor PCB ASSY.  
Replace the panel PCB ASSY.  
Replace the main PCB ASSY.  
2) Drum life end soon  
Replacing of drum unit  
User Check  
• Replace the drum unit with a new one.  
3) Toner cartridge is at the end of life  
User Check  
• Gently shake the toner cartridge from side to side and install it again.  
• Replace the toner cartridge.  
Step  
Cause  
Remedy  
Harness connection failure of  
toner sensor PCB ASSY  
Check the sensor performance following  
(Chapter 5).  
1
If any problem occurs, check the harness  
connection of the toner sensor PCB ASSY,  
then reconnect it.  
2
3
4
Toner sensor PCB ASSY failure  
Panel PCB ASSY failure  
Main PCB ASSY failure  
Replace the toner sensor PCB ASSY.  
Replace the panel PCB ASSY.  
Replace the main PCB ASSY.  
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4) Cartridge position error  
Identification failure for a new toner cartridge.  
User Check  
• Install the toner cartridges into the machine properly.  
Step  
1
Cause  
Remedy  
Power off or front cover opened  
while detecting a new toner  
cartridge.  
Reset the developing bias voltage and  
develop roller counter. (Refer to "Developer  
Roller Counter Reset" in Chapter 5.)  
5) No paper fed tray 1  
No paper in Tray (T1)  
User Check  
• Check if the paper is loaded into the paper tray correctly. Then press the [Go] button.  
Step  
Cause  
Remedy  
Registration front sensor failure  
Check the sensor performance following  
(Chapter 5).  
1
If any problem occurs, replace the  
registration front sensor PCB ASSY.  
Lift arm and roller holder ASSY not Be sure to put the boss of the roller holder  
2
3
4
assembled correctly  
ASSY into the hole on the lift arm securely.  
Harness connection failure of  
registration front sensor PCB  
ASSY  
Check the harness connections of the  
registration front sensor PCB ASSY, and  
reconnect it.  
Harness connection failure of T1  
solenoid  
Check the harness connections of the T1  
solenoid, and reconnect it.  
5
6
7
Plate-up function malfunction  
Toner LED PCB ASSY failure  
Main PCB ASSY failure  
Replace the paper tray.  
Replace the toner LED PCB ASSY.  
Replace the main PCB ASSY.  
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6) No paper fed manual feed slot  
No paper in manual feeding  
User Check  
• Load the paper  
Step  
1
Cause  
Remedy  
Harness connection failure of  
registration front sensor PCB  
ASSY  
Check the harness connection of the  
registration front sensor PCB ASSY.  
Registration front sensor PCB  
failure  
Check the registration front sensor  
performance following the procedure in  
If any problem occurs, replace the  
registration front sensor PCB ASSY.  
2
3
4
Toner sensor PCB failure  
Main PCB failure  
Replace the toner sensor PCB.  
Replace the main PCB ASSY.  
7) Drum error  
Dirt on drum unit  
User Check  
• Clean the corona wire in the drum unit.  
• Replace the drum unit with a new one, and reset the drum counter.  
Step  
1
Cause  
Remedy  
Dirt or dust on drum unit  
electrodes  
Clean the electrodes on the drum unit  
(Refer to Fig. 1-1).  
High-voltage power supply PCB  
failure  
Replace the high-voltage power supply  
PCB.  
2
3
Main PCB ASSY failure  
Replace the main PCB ASSY failure.  
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Electrodes location of the drum unit  
Side surface of  
Drum unit  
Fig. 1-1  
Electrodes location of the machine  
Side surface of  
Frame L ASSY inside  
Fig. 1-2  
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8) Front cover is open  
Front cover opened  
User Check  
• Check if the front cover is closed certainly.  
Step  
Cause  
Remedy  
Cover sensor harness ASSY  
failure  
Check the sensor performance following  
(Chapter 5). If any problem occurs, replace  
the Cover sensor harness ASSY.  
1
Harness connection failure of  
Cover sensor harness ASSY  
Check the harness connection of the Cover  
sensor harness ASSY and reconnect it.  
2
3
Part pressing the Cover sensor  
harness ASSY is broken, which is  
provided at inside of front cover  
Replace the front cover ASSY.  
4
5
Toner LED PCB ASSY failure  
Main PCB ASSY failure  
Replace the toner LED PCB ASSY.  
Replace the main PCB ASSY.  
9) Fuser cover is open  
Fuser cover opened  
User Check  
• Check if the fuser cover is closed certainly.  
Step  
1
Cause  
Remedy  
Paper eject actuator catching on  
some position  
Correct catching of the paper eject  
actuator.  
2
3
4
Paper eject actuator failure  
Eject sensor PCB ASSY failure  
Main PCB ASSY failure  
Replace the paper eject actuator.  
Replace the eject sensor PCB ASSY.  
Replace the main PCB ASSY.  
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10) Paper jam  
• JAM TRAY 1  
No paper in Tray 1 (T1)  
User Check  
• Check if the paper is jammed in the appropriate tray. If jammed, remove it.  
• Adjust the paper guide corresponding to the paper size.  
• Check if too much paper is loaded in the tray.  
Step  
1
Cause  
Remedy  
Edge actuator or registration front Correct catching of the edge actuator or  
actuator catching on some position registration front actuator.  
Registration front sensor PCB  
failure  
Check the edge sensor and registration  
front sensor performance following the  
(Chapter 5). If any problem occurs, replace  
the registration front sensor PCB ASSY.  
2
3
4
Paper feeding kit worn out  
Replace the paper feeding kit.  
Harness connection failure of  
registration front sensor PCB  
Check the harness connections of the  
registration front sensor PCB, and  
reconnect it.  
Registration front sensor PCB  
failure  
Check the sensor performance following  
(Chapter 5). If any problem occurs, replace  
the registration front sensor PCB ASSY.  
5
6
7
8
Toner LED PCB failure  
Replace the toner LED PCB ASSY.  
Registration ground spring loose  
Fit the registration ground spring correctly.  
(Refer to Fig. 1-3.)  
Main PCB failure  
Replace the main PCB ASSY.  
<Main frame R ASSY>  
Registration ground spring  
Fig. 1-3  
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• JAM INSIDE/JAM REAR  
Paper jam inside the machine  
User Check  
• Check if the paper is jammed. If jammed, remove it.  
• Check if the fuser cover is closed certainly.  
Step  
Cause  
Remedy  
Harness connection failure of  
1
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11) Memory full  
Memory full  
User Check  
• Print the stored data.  
• Reduce the data capacity or reduce the print resolution.  
12) Print overrun  
Data expansion is not in time  
User Check  
• Press the [Go] button, then print the stored data.  
• Reduce the complexity of data or reduce the print resolution.  
13) Main PCB failure  
User Check  
Turn the power off and on.  
Step  
1
Cause  
Remedy  
Main PCB failure  
Replace the main PCB ASSY.  
14) Fuser unit failure  
Step  
Cause  
Remedy  
Harness connection failure  
between fuser unit connector and fuser unit connector and eject sensor PCB  
Check the harness connection between  
1
eject sensor PCB ASSY  
ASSY.  
2
3
Fuser unit failure  
Replace fuser unit.  
Replace the PS PCB unit.  
Low-voltage power supply PCB  
failure  
4
5
Toner LED PCB failure  
Main PCB failure  
Replace the toner LED PCB ASSY.  
Replace the main PCB ASSY.  
CAUTION:  
This problem will be cleared if leaving the machine power ON for ten minutes.  
Turn the power on while pressing the SW supporter, when the front cover is open. And check  
that Toner, Drum and Error LEDs light up, and then release the SW supporter.  
Check that all LEDs go off and press the SW supporter once, and then this problem may be  
cleared by that press the SW supporter once again after all LEDs light up.  
Confidential  
1-15  
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15) Laser unit failure  
Laser diode failure  
Step  
Cause  
Remedy  
Laser unit harness connection  
failure  
Check the two harness connections of the  
laser unit and reconnect them.  
1
2
FG harness ASSY connection  
failure  
Check the FG harness ASSY connection  
between the laser unit and main PCB  
ASSY. Then reconnect it.  
3
4
Laser unit failure  
Main PCB failure  
Replace the laser unit.  
Replace the main PCB ASSY.  
16) Main motor failure  
Step  
Cause  
Remedy  
Main motor harness connection  
failure  
Check the harness connection of the main  
1
17) High-voltage power supply PCB failure  
18) Fan failure  
Confidential  
1-16  
       
3.  
PAPER FEEDING PROBLEMS  
Problems related to paper feeding are end user recoverable if following the User Check  
items. If the same problem occurs again, follow each procedure in the order of the number  
described in the Step column in the tables below.  
3.1 No Feeding  
Step  
Cause  
Edge actuator  
Check  
Result  
Remedy  
Does the edge actuator  
Re-assembly the edge  
1
2
catching on some move smoothly?  
position  
No actuator  
Roller holder  
Does the roller holder  
Re-assembly the roller  
Yes holder ASSY.  
ASSY catching on ASSY move smoothly?  
some position  
Registration front Is the problem solved  
Replace the registration  
front sensor PCB ASSY.  
sensor failure  
after replacing the  
registration front sensor  
PCB ASSY?  
3
4
Yes  
Paper feeding kit  
failure  
Is the surface of the  
separation pad or the  
pickup roller dirty or worn Yes  
out?  
1) Clean the surface of  
the separation pad or  
pickup roller.  
2) Replace the separation  
pad or pickup roller.  
Pressure plate  
gear damage  
Is the pressure plate gear  
damaged?  
Replace the paper tray.  
5
6
Yes  
T1 solenoid failure Does the T1 solenoid  
work correctly?  
Replace the T1 solenoid  
No  
T1 solenoid  
pathway of the  
high-voltage  
Is the problem solved  
after replacing the high-  
voltage power supply  
Replace the high-voltage  
power supply PCB ASSY.  
7
Yes  
power supply PCB PCB ASSY?  
broken  
Main PCB failure  
Is the problem solved  
after replacing the main  
PCB ASSY?  
Replace the main PCB  
Yes ASSY.  
8
9
Main motor failure Is the problem solved  
after replacing the drive  
sub ASSY?  
Replace the drive sub  
Yes ASSY.  
3.2 Double Feeding  
Step  
1
Cause  
Check  
Result  
Remedy  
Paper feeding kit  
failure  
Is the surface of the  
separation pad worn out?  
Replace the paper  
feeding kit.  
Yes  
Confidential  
1-17  
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3.3 Paper Jam  
Paper jam in the paper tray and front cover  
Step  
Cause  
Check  
Result  
Remedy  
Registration front Does the registration front  
actuator/edge actuator/edge actuator  
actuator catching move smoothly?  
on some position  
Re-assemble the  
registration front actuator/  
edge actuator.  
1
No  
Registration front Does the registration front  
Replace the registration  
front sensor PCB ASSY.  
sensor PCB  
sensor move smoothly?  
(Check it following the  
procedure described in  
(registration front  
actuator/edge  
actuator failure)  
2
No  
Mode" in Chapter 5)  
Registration  
solenoid failure  
Is the problem solved  
after replacing the  
registration solenoid?  
Replace the registration  
Yes solenoid.  
3
4
Toner sensor PCB Is the problem solved  
failure  
Replace the toner sensor  
Yes PCB.  
after replacing the toner  
sensor PCB?  
High-voltage  
power supply PCB after replacing the High-  
failure  
Is the problem solved  
Replace the High-voltage  
power supply PCB ASSY.  
5
Yes  
voltage power supply  
PCB ASSY?  
Registration  
ground spring  
loose  
Is the registration ground  
spring fitted correctly?  
Fit the registration ground  
No spring correctly.  
(Refer to Fig. 1-3.)  
6
7
Main PCB failure  
Is the problem solved  
after replacing the Main  
PCB ASSY?  
Replace the Main PCB  
Yes ASSY.  
Paper jam in the back cover and paper eject section  
Step  
1
Cause  
Check  
Result  
Remedy  
Foreign object  
around fuser unit  
Is there a foreign object  
around the fuser unit?  
Remove the foreign  
object.  
Yes  
Paper eject  
actuator failure  
Does the paper eject  
actuator move smoothly?  
Is it damaged?  
Replace the paper eject  
No actuator.  
2
Fuser cover ASSY Is the fuser cover ASSY  
loose fitted correctly?  
Fit the fuser cover ASSY  
correctly.  
3
4
No  
No  
Outer chute ASSY Is the outer chute ASSY  
Fit the outer chute ASSY  
fitted correctly.  
loose  
fitted correctly?  
Eject roller 2  
malfunction  
Is each pinch roller of the  
inner chute ASSY  
attached to each eject  
roller 2 of top cover ASSY  
properly?  
Replace the inner chute  
ASSY.  
5
6
No  
Paper eject sensor Is the problem solved  
PCB failure  
Replace the paper eject  
Yes sensor PCB.  
after replacing the paper  
eject sensor PCB?  
Confidential  
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3.4 Dirt on Paper  
User Check  
• Check if the paper is loaded into the paper tray correctly.  
Turn over the stack of paper in the paper tray, or try rotating the paper 180° in the paper  
tray.  
Step  
Cause  
Check  
Result  
Remedy  
Fuser unit dirty  
Is there dirt around the  
entrance of the fuser  
unit?  
Clean the entrance of the  
Yes fuser unit.  
1
Is the pressure roller  
ASSY dirty?  
Clean the pressure roller  
ASSY.  
Yes  
3.5 Wrinkles or creases  
User Check  
• Check if the paper is loaded into the paper tray correctly.  
Turn over the stack of paper in the paper tray, or try rotating the paper 180° in the paper  
tray.  
Step  
1
Cause  
Check  
Result  
Remedy  
Fuser unit dirty  
Is there dirt around the  
entrance of the fuser  
unit?  
Clean the entrance of the  
Yes fuser unit.  
Fuser unit failure  
Is the problem solved if  
new fuser unit is  
replaced?  
Replace the fuser unit.  
2
Yes  
3.6 Waves in the paper / folds in the paper at the eject roller 2  
User Check  
• Check that the problem is solved if new paper is used.  
Step  
1
Cause  
Check  
Result  
Remedy  
Foreign object  
around eject roller 2  
Is there a foreign object  
Confidential  
1-19  
     
3.7 Curl in the paper  
Step  
Cause  
Fuser unit  
Check  
Result  
Remedy  
Is the problem solved  
after replacing the  
position of the pressure  
roller?  
Replace the position of the  
pressure roller.  
pressure is high  
1
Yes  
(1) Turn the Nip release lever of right and left to the direction of the arrow.  
(2) Hold and turn the PR stopper plate of right and left.  
2
1
NIP RELEASE LEVER  
PRESSURE ROLLER  
2
NIP RELEASE LEVER  
PR STOPPER PLATE  
1
Fig. 1-4  
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4.  
IMAGE DEFECT TROUBLESHOOTING  
4.1 Image Defect Examples  
Light  
Faulty registration  
Dark  
Poor fixing  
Completely blank  
Vertical streaks  
Dirt on the back of paper  
Image distortion  
All black  
Black vertical streaks  
in a light background  
Black horizontal  
stripes  
White vertical  
streaks  
White horizontal  
streaks  
Faint print  
Downward fogging  
of solid color  
Horizontal lines  
Black spots  
Black band  
White spots  
Ghost  
Fogging  
Fig. 1-5  
4.2 Diameter of Rollers  
Image defects which appear periodically may be caused by failure of a roller. Specify the  
cause referring to the diameter of the rollers or pitch which appears in the image as shown in  
the table below.  
The pitch which  
appears in the image  
No.  
Parts name  
Diameter  
1
2
3
4
Develop roller  
Ø20.0 mm  
Ø24.0 mm  
Ø25.0 mm  
Ø25.0 mm  
41.0 mm  
Exposure drum  
75.0 mm  
Heat roller in the fuser unit  
Pressure roller ASSY in the fuser unit  
78.5 mm  
78.5 mm  
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4.3 Troubleshooting Image Defect  
Image defect related problems are end user recoverable if following the User Check items. If  
the same problem occurs, follow each procedure in the order of the number described in the  
Step column in the tables below.  
Light  
User Check  
• Check the machine's environment. High temperature and high  
humidity conditions can cause this problem.  
• If the whole page is light, toner save mode may be on.  
• Replace the toner cartridge or drum unit with a new one.  
Step  
1
Cause  
Check  
Result  
Remedy  
Dirt on exposure Are the electrodes of the  
drum electrode  
Clean both electrodes.  
drum unit and machine  
body dirty?  
Yes  
Dirt on scanner  
windows of the  
laser unit  
Is the scanner windows  
2
Confidential  
1-22  
 
Faulty registration  
User Check  
• Check that the appropriate media type is selected in the  
printer driver.  
Step  
1
Cause  
Check  
Result  
Remedy  
Registration rear Does the registration  
actuator catching rear actuator move  
on some position smoothly?  
Re-assemble the  
No registration rear actuator.  
Dark  
User Check  
• Check the machine's environment. High temperature and high  
humidity conditions can cause this problem.  
• Replace the drum unit with a new one.  
• Replace the toner cartridge with a new one.  
Step  
1
Cause  
Check  
Result  
Remedy  
HVPS PCB  
failure  
Is the problem solved  
after replacing the  
HVPS PCB ASSY?  
Replace the HVPS PCB  
Yes ASSY.  
Main PCB failure Is the problem solved  
after replacing the main  
PCB ASSY?  
Replace the main PCB  
Yes ASSY.  
2
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Poor fixing  
User Check  
• Replace the drum unit with a new one.  
• Replace the toner cartridge with a new one.  
Step  
Cause  
Check  
Result  
Remedy  
Fuser unit failure Is the problem solved  
Replace the fuser unit.  
1
2
3
4
after replacing the fuser Yes  
unit?  
Low-voltage  
power supply  
PCB failure  
Is the problem solved  
after replacing the PS  
PCB unit?  
Replace the PS PCB unit.  
Replace the HVPS PCB  
Yes  
HVPS PCB  
failure  
Is the problem solved  
after replacing the  
HVPS PCB ASSY?  
Yes ASSY.  
Main PCB failure Is the problem solved  
after replacing the main  
PCB ASSY?  
Replace the main PCB  
Yes ASSY.  
Completely blank  
User Check  
• Replace the drum unit with a new one.  
• Replace the toner cartridge with a new one.  
Step  
1
Cause  
Check  
Result  
Remedy  
Developing bias Are the electrodes on  
voltage  
conduction  
failure  
Clean both electrodes.  
the drum unit and  
machine body dirty?  
Yes  
Scanner harness Is the scanner harness  
Reconnect the scanner  
harness of the laser unit.  
of the laser unit  
connection  
failure  
of the laser unit  
connected securely?  
2
No  
Laser unit failure Is the problem solved  
after replacing the laser  
unit?  
Replace the laser unit.  
Replace the HVPS PCB  
3
4
5
Yes  
HVPS PCB  
failure  
Is the problem solved  
after replacing the  
HVPS PCB ASSY?  
Yes ASSY.  
Main PCB failure Is the problem solved  
after replacing the main  
PCB ASSY?  
Replace the main PCB  
Yes ASSY.  
Confidential  
1-24  
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Image distortion  
Step  
1
Cause  
Check  
Result  
Remedy  
Laser unit not  
assembled  
correctly  
Is the laser unit  
assembled into the  
machine securely?  
(Check if there is no  
gap.)  
Assemble the laser unit  
correctly and secure the  
Yes screw.  
Incorrect  
Is the problem solved  
Replace the laser unit.  
radiation angle of after replacing the laser  
scanner diode of unit?  
laser unit.  
Scanner motor  
rotation failure  
2
3
Yes  
Main PCB failure Is the problem solved  
after replacing the main  
PCB ASSY?  
Replace the main PCB  
Yes ASSY.  
Confidential  
1-25  
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All black  
Step  
1
Cause  
Check  
Result  
Remedy  
Corona wire  
failure  
Are the electrodes on  
the drum unit and  
machine body dirty?  
Clean both electrodes.  
Yes  
Is the corona wire  
damaged?  
Replace the drum unit.  
2
3
Yes  
No  
Scanner harness Is the scanner harness  
Reconnect the scanner  
harness of the laser unit.  
of the laser unit  
connection  
failure  
of the laser unit  
connected securely?  
FG harness  
ASSYconnection between the laser unit  
failure  
Is the FG harness ASSY  
Reconnect the FG harness  
ASSY between the laser  
unit and main PCB ASSY  
securely.  
4
No  
and main PCB ASSY  
connected securely?  
HVPS PCB  
failure  
Is the problem solved  
after replacing the  
HVPS PCB ASSY?  
Replace the HVPS PCB  
Yes ASSY.  
5
6
7
Main PCB failure Is the problem solved  
after replacing the main  
PCB ASSY?  
Replace the main PCB  
Yes ASSY.  
Laser unit failure Is the problem solved  
after replacing the laser  
unit?  
Replace the laser unit.  
Yes  
Confidential  
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Dirt on the back of paper  
Step  
1
Cause  
Check  
Result  
Remedy  
Scratch and Dirt Is the pressure roller  
on the fuser unit ASSY dirty? Is any other  
area in the machine dirty?  
Print approximate 10  
pages.  
Yes  
No Replace the fuser unit.  
Scratch and Dirt Is the paper feed system  
in the paper feed dirty?  
system  
Wipe dirt off.  
Yes  
2
Vertical streaks  
User Check  
• This problem may occur with noise which is caused by dirt  
on the corona wire in the drum unit. In this case, clean the  
corona wire with the wire cleaner.  
• Replace the drum unit with a new one.  
• Replace the toner cartridge with a new one.  
Step  
1
Cause  
Check  
Result  
Remedy  
Wipe dirt off.  
Scratch and Dirt Is the paper feed system  
in the paper feed dirty?  
system  
Yes  
Scratch and Dirt Are there scratch and  
on the exposure dirt on the surface of the Yes  
drum exposure drum?  
Replace the drum unit.  
Replace the fuser unit.  
2
3
Scratch and Dirt Are there scratch and  
on the heat roller dirt on the surface of the Yes  
heat roller?  
CAUTION:  
If the machine prints the same pattern, especially including vertical streaks, continuously,  
black vertical streaks may appear on the paper since the electrostatic performance of the  
exposure drum is decreased temporally.  
Black vertical streaks in a light background  
User Check  
• Clean the inside of the machine and the corona wire in the drum  
unit.  
• Replace the toner cartridge with a new one.  
Step  
1
Cause  
Check  
Result  
Remedy  
Drum unit failure Is the problem solved after  
replacing the drum unit?  
Replace the drum unit.  
Yes  
Confidential  
1-27  
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Black horizontal stripes  
User Check  
• Clean the inside of the machine and the corona wire in the drum  
unit.  
• Replace the drum unit with a new one.  
Step  
1
Cause  
Check  
Result  
Remedy  
Dirt on the  
charged  
electrode  
Are the electrodes on  
the drum unit and  
machine body dirty?  
Clean both electrodes  
Yes  
Paper tray  
Is the paper tray ground  
terminal bent, which is  
provided in the machine  
body?  
Correct bending of paper  
tray ground terminal.  
ground terminal  
provided in the  
machine body  
2
Yes  
Yes  
(Refer to Fig. 1-6.)  
Toner attached  
on the develop  
roller  
Are the horizontal stripes  
at 41.0 mm (develop  
roller circumference)  
intervals?  
This problem will disappear by  
printing approximate 10 pages.  
If the same problem occurs,  
replace the toner cartridge.  
3
4
Scratch and Dirt Are the horizontal stripes  
on the exposure at 75.0 mm (exposure  
Replace the drum unit.  
Yes  
Yes  
drum  
drum circumference)  
intervals?  
Scratch and Dirt Are the horizontal stripes  
on the heat roller at 78.5 mm (heat roller  
circumference) intervals?  
Replace the fuser unit.  
Replace the HVPS PCB  
5
6
7
HVPS PCB  
failure  
Is the problem solved  
after replacing the  
HVPS PCB ASSY?  
Yes ASSY.  
Main PCB failure Is the problem solved  
after replacing the main  
PCB ASSY?  
Replace the main PCB  
Yes ASSY.  
Bottom surface  
of Paper tray  
Paper tray ground terminal.  
Fig. 1-6  
Confidential  
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White vertical streaks  
User Check  
• Clean the scanner windows of the laser unit with a soft lint-free cloth.  
• Replace the toner cartridge with a new one.  
• Check the machine’s environment. High temperature and high  
humidity conditions can cause this problem.  
• Damp (wet) paper might be used. Try to change to freshly unpacked  
paper.  
• Check if there is no dust in the gap between the toner cartridge and  
drum frame.  
Step  
1
Cause  
Check  
Result  
Remedy  
Condensation  
Has condensation  
occurred inside the  
machine?  
Try to print several pages  
or leave the machine 2  
hours to allow it to reach  
room temperature.  
Yes  
Transfer failure  
Scanner  
windows of laser after replacing the laser  
unit failure unit?  
Is the transfer roller  
scratched?  
Replace the drum unit.  
2
3
Yes  
Yes  
Is the problem solved  
Replace the laser unit.  
White horizontal streaks  
User Check  
• Check that the appropriate media type is selected in the printer  
driver.  
• The problem may disappear by itself. Try printing multiple pages to  
clear this problem especially if the machine has not been used for a  
long time.  
• The drum unit may be damaged. Replace the drum unit with a new  
one.  
Step  
1
Cause  
Check  
Result  
Remedy  
Toner cartridge  
electrode  
connection  
failure  
Are the electrodes on  
the toner cartridge and  
machine body dirty?  
Clean both electrodes  
(Refer to Fig. 1-1, Fig. 1-2.).  
Yes  
Confidential  
1-29  
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Faint print  
User Check  
• Check that the machine is installed on a level surface.  
• Replace the toner cartridge with a new one.  
• Clean the scanner windows of the toner unit with a soft  
cloth.  
Step  
Cause  
Check  
Result  
Remedy  
Main PCB failure Is the problem solved  
after replacing the main  
PCB ASSY?  
Replace the main PCB  
Yes ASSY.  
1
2
Laser unit failure Is the problem solved  
after replacing the laser  
unit?  
Replace the laser unit.  
Yes  
No  
Toner empty  
sensor failure  
Is the "Toner Life End"  
message indicated on  
the LCD after replacing  
the current toner  
cartridge with a new  
one?  
Replace the toner sensor  
PCB ASSY.  
3
White spots  
User Check  
Toner may be empty. Replace the toner cartridge with a new one.  
• If the problem is not solved after printing a few pages, the drum unit  
may have glue from label stock on the exposure drum surface. Refer  
to the next page, and wipe it off gently with a cotton swab.  
• The drum unit may be damaged. Replace the drum unit with a new  
one.  
Step  
Cause  
Check  
Result  
Remedy  
Toner attached  
on the develop  
roller  
Are the horizontal  
stripes at 41.0 mm  
(develop roller  
circumference)  
intervals?  
This problem will  
disappear by printing  
Yes approximate 10 pages. If  
the same problem occurs,  
replace the toner cartridge.  
1
2
Scratch and Dirt Are the horizontal  
on the exposure stripes at 75.0 mm  
drum  
Replace the drum unit.  
Yes  
(exposure drum  
circumference)  
intervals?  
Drum unit  
connection  
failure  
Are the electrodes on  
the drum unit and  
machine body dirty?  
Clean both electrodes  
Yes (Refer to Fig. 1-1, Fig. 1-2.)  
3
4
5
HVPS PCB  
failure  
Is the problem solved  
after replacing the  
HVPS PCB ASSY?  
Replace the HVPS PCB  
Yes ASSY.  
Main PCB failure Is the problem solved  
after replacing the main  
PCB ASSY?  
Replace the main PCB  
Yes ASSY.  
Confidential  
1-30  
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<Clean the drum unit as follows>  
If you have print quality problems, clean the drum unit as follows:  
(1) Put the print sample in front of the drum unit, and find the exact position of the poor print.  
Fig. 1-7  
(2) Turn the drum unit gear to the direction of the arrow of the figure by hand while looking at  
the surface of the exposure drum.  
Fig. 1-8  
(3) When you have found the mark on the drum that matches the print sample, wipe the  
surface of the exposure drum with a dry cotton swab until the dust or glue on the surface  
comes off.  
Fig. 1-9  
CAUTION:  
DO NOT clean the surface of the photosensitive drum with a sharp object.  
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Black spots  
User Check  
• Damp (wet) paper might be used. Try to change to freshly unpacked  
paper.  
Toner may be empty. Replace the toner cartridge with a new one.  
• If the problem is not solved after printing a few pages, the drum unit  
may have glue from label stock on the exposure drum surface.  
Refer to the previous page, and wipe it off gently with a cotton swab.  
• The drum unit may be damaged. Replace the drum unit with a new  
one.  
Step  
Cause  
Check  
Result  
Remedy  
Toner attached  
on the develop  
roller  
Are the horizontal  
stripes at 41.0 mm  
(develop roller  
circumference)  
intervals?  
This problem will  
disappear by printing  
Yes approximate 10 pages. If  
the same problem occurs,  
replace the toner cartridge.  
1
Scratch and Dirt Are the horizontal stripes  
on the exposure at 75.0 mm (exposure  
Replace the drum unit.  
Yes  
2
3
4
drum  
drum circumference)  
intervals?  
Drum unit  
connection  
failure  
Are the electrodes on  
the drum unit and  
machine body dirty?  
Clean both electrodes  
Yes (Refer to Fig. 1-1, Fig. 1-2.)  
Scratch and Dirt Are the horizontal  
on the heat roller stripes at 78.5 mm (heat  
roller circumference)  
Replace the fuser unit.  
Yes  
intervals?  
HVPS PCB  
failure  
Is the problem solved  
after replacing the  
HVPS PCB ASSY?  
Replace the HVPS PCB  
Yes ASSY.  
5
6
Main PCB failure Is the problem solved  
after replacing the main  
PCB ASSY?  
Replace the main PCB  
Yes ASSY.  
Black band  
User Check  
• Clean the inside of the machine and the corona wire in the drum  
unit. If the same problem occurs after cleaning, replace the drum  
unit with a new one.  
• The paper tray ground terminal provided in the machine body may  
be dirty. Clean the contact with a dry cloth.  
Confidential  
1-32  
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Downward fogging of solid color  
User Check  
Toner may be empty. Replace the toner cartridge with a new one.  
Step  
1
Cause  
Check  
Result  
Remedy  
HVPS PCB  
failure  
Is the problem solved  
after replacing the  
HVPS PCB ASSY?  
Replace the HVPS PCB  
Yes ASSY.  
Main PCB failure Is the problem solved  
after replacing the main  
PCB ASSY?  
Replace the main PCB  
Yes ASSY.  
2
Horizontal lines  
User Check  
• The paper tray ground terminal provided in the machine  
body may be dirty. Clean the contact with a dry cloth.  
Step  
1
Cause  
Check  
Result  
Remedy  
Dirt on charged  
electrode  
Are the electrodes on  
the drum unit and  
machine body dirty?  
Clean both electrodes  
Yes (Refer to Fig. 1-1, Fig. 1-2.)  
Paper tray  
ground terminal  
provided in  
Is the paper tray ground  
terminal bent, which is  
provided in the machine  
body?  
Correct bending of paper  
tray ground terminal.  
Yes  
2
3
machine body  
Laser unit failure Is the problem solved  
after replacing the laser  
unit?  
Replace the laser unit.  
Yes  
Confidential  
1-33  
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Ghost  
User Check  
• Check the machine's environment, conditions such as high or low  
Fogging  
CAUTION:  
This problem often occurs when the drum unit or toner cartridge is nearly at the end of life.  
Confidential  
1-34  
5.  
SOFTWARE SETTING PROBLEMS  
The machine may not print the data correctly if there are incorrect software settings.  
User Check  
• Check that the USB cable and the network cable is not damaged or broken.  
• Check that the correct machine is selected if you have an interface switching device.  
• Check the descriptions on the software setting in the user’s guide.  
Try resetting the factory settings.  
Step  
Cause  
Check  
Result  
Remedy  
Failure inside the Does the machine print  
Identify the error type, and  
then refer to the specified  
section of this chapter.  
machine  
“Printer Settings” ?  
(Refer to "1.3 Service  
Mode" in Chapter 5.)  
1
No  
Machine  
connection  
For Macintosh, has the  
product ID been  
verified?  
Verify the product  
ID.Product ID:  
HL-2140: 0033*  
HL-2150N: 0034*  
HL-2170W: 0035*  
* Hexadecimal  
2
3
No  
Main PCB failure Is the problem solved  
after replacing the main  
PCB ASSY?  
Replace the main PCB  
Yes ASSY.  
Confidential  
1-35  
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6.  
NETWORK PROBLEMS  
User Check  
• Check the descriptions in the network user’s guide.  
Try resetting the factory settings.  
Step  
Cause  
Check  
Result  
Remedy  
Wireless LAN  
PCB failure  
(HL-2170W)  
Is the problem solved  
after replacing the  
wireless LAN PCB  
ASSY?  
Replace the wireless LAN  
PCB ASSY.  
1
Yes  
Main PCB failure Is the problem solved  
after replacing the main  
PCB ASSY?  
Replace the main PCB  
Yes ASSY.  
2
Confidential  
1-36  
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7.  
OTHERS PROBLEMS  
The machine is not turned on, or the LED indication does not appear.  
Step  
Cause  
Harness  
connection  
failure of panel  
PCB  
Check  
Result  
Remedy  
Is the harness of the  
panel PCB ASSY  
connected correctly?  
Reconnect the panel PCB  
ASSY harness.  
1
No  
Panel PCB  
failure  
Is the problem solved  
after replacing the panel Yes ASSY.  
PCB ASSY?  
Replace the panel PCB  
2
3
4
LVPS PCB failure Is the problem solved  
after replacing the PS  
Replace the PS PCB unit.  
Yes  
PCB unit?  
Main PCB failure Is the problem solved  
after replacing the main  
PCB ASSY?  
Replace the main PCB  
Yes ASSY.  
The fan does not work.  
Step  
Cause  
Harness  
connection  
failure of the fan connected correctly?  
motor 60 ASSY.  
Check  
Result  
Remedy  
Is the harness of the fan  
motor 60 ASSY  
Reconnect the harness of  
the fan motor 60 ASSY  
correctly.  
1
No  
Toner sensor  
PCB failure  
Is the problem solved  
after replacing the toner Yes PCB ASSY.  
sensor PCB ASSY?  
Replace the toner sensor  
2
3
Main PCB failure Is the problem solved  
after replacing the main  
PCB ASSY?  
Replace the main PCB  
Yes ASSY.  
Confidential  
1-37  
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CHAPTER 2 PERIODICAL MAINTENANCE  
To avoid creating secondary problems by mishandling, follow the warnings below during  
maintenance work.  
WARNING  
• Always turn off the power switch and unplug the power cord from the power outlet  
before accessing any parts inside the machine.  
• When opening the front cover or back cover to access any parts inside the machine,  
never touch the shaded parts shown in the following figures.  
1.  
CONSUMABLE PARTS  
The consumable parts described in this section are parts which are subject to deterioration  
or damage and should be replaced at least once during the period of warranty of the product  
if any printing quality problem appears.  
Parts Name  
Starter cartridge  
Approximate Life  
Approx. 1,000 pages A4/Letter pages *  
Approx. 1,500 pages A4/Letter pages *  
Approx. 2,600 pages A4/Letter pages *  
1
1
1
Toner  
Cartridge  
Standard cartridge  
High yield cartridge  
Drum Unit  
Approx. 12,000 pages A4/Letter pages (1 page/job)  
*1  
Approx. cartridge yield is declared in accordance with ISO/IEC 19752. (Letter/A4)  
Confidential  
2-1  
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2.  
PERIODICAL PEPLACEMENT PARTS  
There are no parts to be replaced periodically.  
Confidential  
2-2  
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CHAPTER 3 DISASSEMBLY AND ASSEMBLY  
1.  
SAFETY PRECAUTIONS  
To avoid creating secondary problems by mishandling, follow the warnings and precautions  
below during maintenance work.  
• Be careful not to lose screws, washers, or other parts removed.  
Confidential  
3-1  
     
2.  
PACKING  
Set guide  
DEMO Insertion  
Accessory bag  
AC cord  
USB IF cable  
Option carton  
Pad  
Pad  
Machine  
Carton  
Fig. 3-1  
Confidential  
3-2  
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3.  
SCREW TORQUE LIST  
Tightening torque  
N m (kgf · cm)  
Location of screw  
Screw type  
Q’ty  
KEY STOPPER  
Taptite cup B M3x8  
Taptite bind B M4x12  
2
2
0.4±0.05 (4±0.5)  
0.6±0.1 (6±1)  
INNER CHUTE ASSY  
Taptite pan (washer) B  
M4x14  
FUSER UNIT  
2
0.8±0.1 (8±1)  
SIDE COVER R ASSY  
CORNER COVER  
Taptite bind B M4x12  
Taptite bind B M4x12  
Taptite bind B M4x12  
Taptite cup S M3x6 SR  
2
1
2
0.8±0.1 (8±1)  
0.8±0.1 (8±1)  
0.8±0.1 (8±1)  
SIDE COVER L ASSY  
MAIN SHIELD COVER PLATE  
0.5±0.05 (5±0.5)  
Left side  
2
1
Taptite cup S M3x6 SR  
0.8±0.05 (8±0.5)  
Right side  
MAIN PCB ASSY  
Taptite cup S M3x6 SR  
Taptite bind B M4x12  
Taptite cup B M3x8  
4(5)* 0.6±0.1 (6±1)  
TOP COVER ASSY  
2
1
2
2
0.8±0.1 (8±1)  
PANEL PCB ASSY  
0.5±0.1 (5±1)  
HIGH-VOLTAGE PS PCB ASSY  
Taptite cup S M3x6 SR  
Taptite bind B M4x12  
Taptite cup S M3x6 SR  
0.8±0.05 (8±0.5)  
0.8±0.05 (8±0.5)  
0.8±0.05 (8±0.5)  
LASER UNIT  
4(2)* Left side of Main  
frame  
Taptite pan (S/P washer) S  
M3x8  
0.8±0.05 (8±0.5)  
0(2)* Right side of Main  
frame  
AIR DUCT  
Taptite cup S M3x6 SR  
2
0.8±0.05 (8±0.5)  
0.5±0.05 (5±0.5)  
LV SHIELD PLATE COVER  
Screw pan (S/P washer)  
M3.5x6  
1
Taptite cup S M3x6 SR  
Taptite bind B M4x12  
2
1
0.5±0.05 (5±0.5)  
0.8±0.1 (8±1)  
SW HOLDER  
INLET HARNESS ASSY  
Screw pan (S/P washer)  
M3.5x6  
1
0.5±0.05 (5±0.5)  
Taptite flat B M3x10  
Taptite cup S M3x6 SR  
Taptite bind B M4x12  
Taptite cup S M3x6 SR  
2
2
2
0.45±0.05 (4.5±0.5)  
PS PCB UNIT  
0.5±0.05 (5±0.5)  
0.8±0.1 (8±1)  
LV SHIELD PLATE 2  
0.6±0.1 (6±1)  
Back Side  
1
Taptite cup S M3x6 SR  
0.5±0.05 (5±0.5)  
Front chute  
1
ground plate side  
ACTUATOR HOLDER ASSY  
Taptite bind B M3x10  
Taptite bind B M3x10  
2
1
2
1
0.5±0.1 (5±1)  
0.5±0.1 (5±1)  
0.5 0.1 (5±1)  
0.5±  
REGISTRATION FRONT SENSOR  
PCB ASSY  
REAR ACTUATOR HOLDER ASSY Taptite bind B M3x10  
REGISTRATION REAR SENSOR  
PCB ASSY  
Taptite bind B M3x10  
Confidential  
3-3  
 
Tightening torque  
N m (kgf · cm)  
Location of screw  
UNDER FG WIRE  
Screw type  
Q’ty  
Taptite bind B M4x12  
Taptite cup S M3x6 SR  
Taptite cup S M3x6 SR  
Taptite bind B M4x12  
1
1
1
9
0.8±0.1 (8±1)  
0.8±0.05 (8±0.5)  
0.6±0.1 (6±1)  
0.8±0.1 (8±1)  
DRIVE SUB ASSY  
NEW TONER SENSOR HARNESS Taptite bind B M3x10  
ASSY  
1
0.5±0.1 (5±1)  
REGISTRATION SOLENOID  
T1 SOLENOID  
Taptite bind B M3x10  
Taptite bind B M3x10  
Taptite bind B M3x10  
Taptite cup S M3x6 SR  
Taptite bind B M4x12  
Taptite bind B M4x12  
Taptite cup S M3x6 SR  
1
1
3
2
3
4
2
0.5±0.1 (5±1)  
0.5±0.1 (5±1)  
0.5±0.1 (5±1)  
0.6±0.1 (6±1)  
0.8±0.1 (8±1)  
0.8±0.1 (8±1)  
0.7±0.1 (7±1)  
FU FRONT PLATE GUIDE  
CHUTE GROUND PLATE  
MAIN SHIELD PLATE  
MAIN FRAME L ASSY  
* The parenthesis shows the number of screws for HL-2150N/2170W.  
Confidential  
3-4  
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4.  
LUBRICATION  
The kind of the lubricating oil  
(Maker name)  
Lubrication point  
Quantity of labrication  
2mm dia. ball  
BG-MU  
(Kanto Kasei)  
Dev gear joint/53R  
Drive sub ASSY  
Drum gear 25L/139L  
MOLYKOTE EM-D110  
Confidential  
3-5  
 
5.  
OVERVIEW OF GEARS  
REGISTRATION DIFFERENTIAL  
GEAR ASSY  
EJECTOR GEAR 15/25  
(LU2018001)  
FUSER GEAR 22/37  
(LU2015001)  
(LU2049001)  
REGISTRATION GEAR  
EJECTOR GEAR 17  
(LU2016001)  
EJECTOR GEAR 26  
(LU2017001)  
27 PENDULUM  
(LU2048001)  
FEEDER GEAR 17/22  
(LU2043001)  
DEV GEAR 17/33L  
(LU2054001)  
FEEDER GEAR 26/20  
(LU2042001)  
2
1
3
4
11  
8
17  
6
14  
15  
10  
12  
16  
7
5
13  
9
DEV GEAR 17/18R/47R  
(LU2053001)  
P/P GEAR 29 SECTOR  
(LU2045001)  
T1 GEAR 38/31 SECTOR  
(LU2044001)  
REGISTRATION GEAR 19  
(LU2047001)  
(
) is part code.  
Fig. 3-2  
CAUTION:  
The part codes of gears are subject to change without notice.  
Confidential  
3-6  
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6.  
1
HARNESS ROUTING  
FUSER UNIT  
Eject sensor PCB ASSY  
PS PCB unit  
Fuser unit  
2
FG HARNESS  
Laser unit  
<Back side>  
FG harness  
<Left side>  
Main PCB ASSY  
Confidential  
3-7  
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3
MAIN FRAME R ASSY  
Front cover senser  
Toner LED PCB ASSY  
Fan motor 60 unit  
PS PCB unit  
SW holder  
Inlet harness ASSY  
4
Wireless LAN PCB ASSY (only HL-2170W) / Toner LED PCB ASSY / PS PCB unit / Main PCB ASSY  
Wireless LAN PCB ASSY  
(only HL-2170W)  
Main PCB ASSY  
(Main Frame L ASSY)  
<Back side>  
<Right side>  
PS PCB unit  
Toner LED PCB ASSY  
Confidential  
3-8  
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5
TONER LED PCB ASSY / REGISTRATION FRONT SENSOR PCB ASSY / REGISTRATION REAR SENSOR PCB ASSY  
Toner LED PCB ASSY  
<Front side>  
<Right side>  
Registration rear sensor PCB ASSY  
Registration front sensor PCB ASSY  
6
PANEL PCB ASSY / TONER SENSOR PCB UNIT ASSY / NEW TONER SENSOR HARNESS ASSY  
<Left side>  
Panel PCB ASSY  
<Front side>  
New toner sensor  
harness ASSY  
Toner sensor PCB unit ASSY  
Confidential  
3-9  
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7
HIGH-VOLTAGE PS PCB / REGISTRATION SOLENOID / T1 SOLENOID  
Drive sub ASSY  
High-voltage PS PCB ASSY  
<Left side>  
<Front side>  
<Bottom side>  
<Bottom side>  
T1 solenoid  
Registration solenoid  
<Left side>  
Registration solenoid  
T1 solenoid  
Confidential  
3-10  
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7.  
DISASSEMBLY FLOW  
FRONT COVER  
ASSY / SW KEY  
15s/15s  
INNER CHUTE  
ASSY  
RUBBER FOOT  
5s/5s  
BACK COVER  
5s/5s  
10s/10s  
SEPARATION PAD  
ASSY / SEPARATION  
PAD SPRING  
OUTER  
ROLLER HOLDER  
ASSY  
FUSER UNIT  
30s/30s  
CHUTE ASSY  
15s/15s  
5s/5s  
10s/15s  
FAN MOTOR 60  
UNIT  
CORNER  
COVER  
SIDE COVER R  
ASSY  
FUSER COVER  
ASSY  
15s/15s  
10s/10s  
20s/20s  
5s/5s  
EJECT ACTUATOR  
SPRING / EJECT  
ACTUATOR  
5s/10s  
EJECT ROLLER  
ASSY 1 / BUSH  
COVER SENSOR  
HARNESS ASSY  
SIDE COVER L  
ASSY  
20s/20s  
20s/20s  
10s/10s  
TONER LED  
PCB ASSY  
/ LED HOLDER  
10s/10s  
TOP COVER  
ASSY  
20s/20s  
WIRELESS LAN  
PCB ASSY  
SW  
SUPPORTER  
EJECT ROLLER  
ASSY 2  
10s/10s  
10s/10s  
10s/10s  
PANEL PCB  
ASSY  
PAPER STACK  
LEVER  
PS PCB UNIT  
(LVPS)  
BUSH R /  
BUSH L  
40s/40s  
10s/10s  
5s/5s  
15s/15s  
NEW TONER  
SENSOR  
HARNESS ASSY  
LV SHIELD  
PLATE 2  
SUPPORT FLAP 1 /  
SUPPORT FLAP 2  
20s/20s  
15s/15s  
10s/10s  
REGISTRATION  
FRONT SENSOR  
REGISTRATION  
REAR SENSOR  
MAIN SHIELD  
COVER PLATE  
PCB ASSY  
PCB ASSY  
15s/15s  
15s/15s  
10s/10s  
HIGH-VOLTAGE  
PS PCB ASSY  
25s/30s  
FILTER ASSY  
MAIN PCB ASSY  
20s/30s  
5s/5s  
DRIVE SUB  
ASSY  
40s/40s  
TONER SENSOR  
PCB UNIT ASSY  
MAIN SHIELD PLATE /  
EJECT SENSOR PCB ASSY  
LASER UNIT  
35s/35s  
10s/10s  
35s/35s  
REGISTRATION  
SOLENOID  
MAIN FRAME  
L ASSY  
DEV JOINT  
5s/5s  
20s/20s  
DEV GEAR  
JOINT / 53R  
10s/10s  
T1 SOLENOID  
15s/20s  
Fig. 3-3  
Confidential  
3-11  
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8.  
DISASSEMBLY PROCEDURE  
8.1 PAPER TRAY UNIT / SEPARATION PAD ASSY  
(1) Pull out the Paper tray unit from the Main body.  
(2) Lift up the Separation pad ASSY.  
(3) Release the Boss to remove the Separation pad ASSY from the Paper tray unit.  
(4) Remove the Separation pad spring from the Paper tray unit.  
Separation pad spring  
4
Paper tray unit  
1
3b  
Separation pad ASSY  
2
3a  
3a  
Paper tray unit  
Boss  
Fig. 3-4  
Confidential  
3-12  
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8.2 FRONT COVER ASSY / SW KEY  
8.2.1 FRONT COVER ASSY  
(1) Open the Front cover ASSY.  
(2) Release the Hook to remove the DEV joint link from the Front cover ASSY.  
1
Front cover ASSY  
Hook  
DEV joint link  
2
Fig. 3-5  
Confidential  
3-13  
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(3) Release the Hook of the Front cover ASSY from the Front cover top.  
(4) Remove the Boss of the Front chute ASSY, and then remove the Front cover ASSY from  
the Main body.  
Boss  
(Front chute ASSY)  
4b  
4a  
Front chute ASSY  
Boss  
Front cover ASSY  
(Front chute ASSY)  
3a  
4a  
Front cover top  
Front cover top  
Front chute ASSY  
Boss  
Hook  
3b  
Front cover ASSY  
Fig. 3-6  
Confidential  
3-14  
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8.2.2 SW KEY  
(1) Remove the two Taptite cup B M3x8 screws, and then remove the Key stopper from the  
Front cover ASSY.  
(2) Remove the SW key from the Front cover ASSY.  
Taptite cup B M3x8  
Key stopper  
1
Screw installation part  
SW Key  
2
Front cover ASSY  
Boss  
Fig. 3-7  
CAUTION:  
When operate while having the screw installation part of the SW key, be careful not to  
damage it.  
Confidential  
3-15  
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Assembling Note:  
When operate while having the Screw installation part of the SW key, be careful not to  
damage it.  
Screw installation part  
SW key  
a
b
Hook  
Front cover ASSY  
Fig. 3-8  
Confidential  
3-16  
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8.3 BACK COVER / OUTER CHUTE ASSY  
8.3.1 BACK COVER  
(1) Open the Back cover.  
(2) Release the Boss of the Outer chute ASSY from the Back cover.  
(3) Release the Hook from the Side cover R ASSY.  
(4) Slide the Back cover from the Main body, and remove it.  
Boss  
1
Outer chute ASSY  
Boss  
Boss  
2
4
Back cover  
3
Hook  
Back cover  
Side cover R ASSY  
Outer chute ASSY  
2
Boss  
Back cover  
Fig. 3-9  
Confidential  
3-17  
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8.3.2 OUTER CHUTE ASSY  
(1) Release the Boss to remove the Outer chute ASSY from the Main body.  
Boss (Fuser cover assy)  
1a  
1b  
Outer chute ASSY  
Boss (Fuser cover ASSY)  
Outer chute ASSY  
1a  
Outer chute ASSY  
Fig. 3-10  
Confidential  
3-18  
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8.4 FUSER COVER ASSY  
8.4.1 FUSER COVER ASSY  
(1) Take down the Fuser cover ASSY.  
(2) Remove the Fuser cover ASSY from the Main body.  
Fuser cover ASSY  
1
2
Boss  
2
Fuser cover ASSY  
Boss  
2
Fig. 3-11  
Confidential  
3-19  
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8.4.2 EJECT ACTUATOR / EJECT ACTUATOR SPRING  
(1) Release the Hook to slide the Eject actuator, and then remove the Eject actuator from  
the Fuser cover ASSY.  
(2) Remove the Eject actuator spring from the Eject actuator.  
Eject actuator  
1c  
2
Eject actuator spring  
Eject actuator  
1b  
1a  
Hook  
1a  
1b  
Eject actuator  
Fuser cover ASSY  
Fig. 3-12  
Confidential  
3-20  
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8.4.3 EJECT ROLLER ASSY 1 / BUSH C / BUSH R / BUSH L  
(1) Release the Hook of the Bush C from the Fuser cover ASSY.  
(2) Remove the Eject roller ASSY 1 from the Fuser cover ASSY.  
Bush C  
Eject roller ASSY 1  
Boss  
Hook  
Fuser cover ASSY  
Boss  
Fig. 3-13  
(3) Remove the Bush C, the Bush R and the Bush L from the Eject roller ASSY 1.  
Bush C  
Bush R  
Eject roller ASSY 1  
Bush L  
Fig. 3-14  
Confidential  
3-21  
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8.5 INNER CHUTE ASSY  
(1) Remove the two Taptite bind B M4x12 screws, and then remove the Inner chute ASSY  
from Main body.  
Inner chute ASSY  
Taptite bind B M4x12  
Fig. 3-15  
Confidential  
3-22  
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8.6 FUSER UNIT  
(1) Disconnect the Connector.  
Housing part  
Connector  
Fuser unit  
Fig. 3-16  
CAUTION:  
Pull out the Connector from the Housing part of the Main body left side.  
(2) Disconnect the two Connectors from the Eject sensor PCB ASSY.  
Fuser unit  
Connector  
Eject sensor PCB ASSY  
Fig. 3-17  
Confidential  
3-23  
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(3) Remove the two Taptite pan (washer) B M4x14 screws, and then remove the Fuser unit  
from the Main body.  
Fuser unit  
Taptite pan (washer) B M4x14  
Fig. 3-18  
Confidential  
3-24  
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8.7 SIDE COVER R ASSY  
(1) Remove the two Taptite bind B M4x12 screws.  
(2) Release the Hook to remove the Side cover R ASSY from the Main body.  
Taptite bind B M4x12  
Hook  
Side cover R ASSY  
Taptite bind B M4x12  
Hook  
Hook  
Fig. 3-19  
Confidential  
3-25  
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8.8 CORNER COVER  
(1) Remove the Taptite bind B M4x12 screw.  
(2) Release the Hook to remove the Corner cover from the Main body.  
Hook  
Taptite bind B M4x12  
Corner cover  
Fig. 3-20  
Confidential  
3-26  
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8.9 SIDE COVER L ASSY  
(1) Remove the two Taptite bind B M4x12 screws.  
(2) Release the Hook to remove Side cover L ASSY from the Main body.  
Taptite bind B M4x12  
Hook  
Taptite bind B M4x12  
Hook  
Hook  
Side cover L ASSY  
Fig. 3-21  
Confidential  
3-27  
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8.10 ROLLER HOLDER ASSY  
(1) Release the Boss of the Roller holder ASSY from the Link arm.  
(2) Press the Rib of the Paper feed frame, and the slide the Separation R shaft bush.  
(3) Remove the Roller holder ASSY from the Main body.  
Roller holder ASSY  
3
<Bottom side>  
Paper feed frame ASSY  
Link arm  
Boss  
22bb  
1a  
Rib  
2a  
(Paper feed frame  
ASSY)  
11bb  
Separation R shaft bush  
22bb  
Roller holder ASSY  
Fig. 3-22  
Confidential  
3-28  
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Assembling Note:  
When assembling the Roller holder ASSY to the Main body, note the assembling method  
referring to the figure below.  
b
Separation R shaft bush  
a
Bush 6  
Rib  
Groove  
Fig. 3-23  
CAUTION:  
When the Separation R shaft bush does not slide, put the Rib of the Bush 6 while  
aligning the Groove of the Main body shaft hole from the Main frame L ASSY side.  
Confidential  
3-29  
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8.11 WIRELESS LAN PCB ASSY (only HL-2170W)  
(1) Disconnect the Connector from the Wireless LAN PCB ASSY.  
(2) Release the Hook to remove the Wireless LAN PCB ASSY from the Main body.  
Hook  
Connector  
1
21ba  
Hook  
Wireless LAN PCB ASSY  
12a  
Wireless LAN PCB ASSY  
Fig. 3-24  
Confidential  
3-30  
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8.12 MAIN SHIELD COVER PLATE  
(1) Remove the three Taptite cup S M3x6 SR screws, and then remove the Main shield  
cover plate from the Main body.  
Taptite cup S M3x6 SR  
Taptite cup S M3x6 SR  
Main shield cover plate  
Fig. 3-25  
Confidential  
3-31  
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8.13 MAIN PCB ASSY  
(1) Disconnect the six FFCs and the three Connectors from the Main PCB ASSY.  
(2) Remove the four Taptite cup S M3x6 SR screws, and then remove the FG harness  
ASSY and Main PCB ASSY from the Main body.  
Memo :  
The five Taptite cup S M3x6 SR screws. (HL-2150N/2170W only)  
Main PCB ASSY  
FG harness ASSY  
Taptite cup S M3x6 SR  
Taptite cup S M3x6 SR  
Taptite cup S M3x6 SR  
(Only HL-2150N/2170W)  
FFC  
FFC  
Main PCB ASSY  
Connector  
Connector  
FFC  
Fig. 3-26  
Assembling Note:  
If the FG harness ASSY which comes from the Laser unit is not connected, the Laser unit  
break down.  
Confidential  
3-32  
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8.14 TOP COVER ASSY  
8.14.1 TOP COVER ASSY  
(1) Remove the two Taptite bind B M4x12 screws.  
(2) Release the Hook to remove the Top cover ASSY from the Main body.  
Top cover ASSY  
Hook  
Hook  
2a  
2b  
Hook  
Taptite bind B M4x12  
Fig. 3-27  
Confidential  
3-33  
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8.14.2 PAPER STACK LEVER  
(1) Release the Boss to remove the two Paper stack levers from the Top cover ASSY.  
Boss  
1a  
1a  
Paper stack lever  
Paper stack lever  
Paper stack lever  
1b  
Top cover ASSY  
1b  
Fig. 3-28  
Confidential  
3-34  
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8.14.3 SUPPORT FLAP 1 / SUPPORT FLAP 2  
(1) Release the Boss to remove the Support flap 1 from the Main body.  
(2) Release the Boss to remove the Support flap 2 from the Main body.  
Support flap 2  
2a  
2a  
2b  
1b  
Support flap 1  
Boss  
Top cover ASSY  
1a  
1a  
Boss  
Fig. 3-29  
Confidential  
3-35  
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8.14.4 EJECT ROLLER ASSY 2 / BUSH R / BUSH L  
(1) Remove the Eject roller ASSY 2 from the Top cover ASSY.  
(2) Remove the Bush R and the Bush L from the Eject roller ASSY 2.  
2b  
Bush L  
Eject roller ASSY 2  
2a  
1
2b  
Bush R  
Top cover ASSY  
Fig. 3-30  
Confidential  
3-36  
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8.15 SW SUPPORTER  
(1) Release the Hook to remove the SW supporter from the Main body.  
Hook  
SW  
supporter  
1a  
1a  
Rib  
1b  
Hole  
Panel PCB ASSY  
Fig. 3-31  
Confidential  
3-37  
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8.16 PANEL PCB ASSY  
(1) Remove the Panel film.  
(2) Remove the Taptite cup B M3x8 screw.  
(3) Remove the Panel PCB ASSY from the Main body.  
(4) Disconnect the two connectors from the Panel PCB ASSY.  
Panel film  
Taptite cup B M3x8  
1
4
3
Panel PCB ASSY  
Connector  
Fig. 3-32  
Confidential  
3-38  
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8.17 HIGH-VOLTAGE PS PCB ASSY  
(1) Disconnect the two connectors from the High-voltage PS PCB ASSY.  
(2) Remove the two Taptite cup S M3x6 SR screws and the two Taptite bind B M4x12  
screws.  
(3) Release the Hook to remove High-voltage PS PCB ASSY from the Drive sub ASSY.  
Hook  
Taptite bind B M4x12  
3
1
Taptite cup S M3x6 SR  
Drive sub ASSY  
Connector  
High-voltage PS PCB ASSY  
Fig. 3-33  
Note:  
There are procedures for disassembling Main frame L ASSY after this procedure.  
Confidential  
3-39  
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8.18 NEW TONER SENSOR HARNESS ASSY  
(1) Release the Hook to remove the New toner sensor harness ASSY from the Main body.  
1b  
New toner sensor harness ASSY  
1a  
1a  
Hook  
New toner sensor harness ASSY  
Fig. 3-34  
CAUTION:  
Be careful not to damage the Hook of the New toner sensor harness ASSY.  
Confidential  
3-40  
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8.19 FILTER ASSY  
(1) Remove the Filter ASSY from the Main body.  
Filter ASSY  
Fig. 3-35  
Confidential  
3-41  
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8.20 LASER UNIT  
(1) Remove the four Taptite cup S M3x6 SR screws, and then remove the Laser unit from  
the Main body.  
Memo :  
• The two Taptite cup S M3x6 SR screws and the two Taptite pan (S/P washer) S M3x8  
screws. (HL-2150N/2170W only)  
• Remove the Laser unit in the state that the DEV joint link is pulled out.  
Laser unit  
Taptite cup S M3x6 SR  
DEV joint link  
Taptite cup S M3x6 SR  
Taptite pan (S/P washer) S M3x8  
(HL-2150N/2170W only)  
(
)
Fig. 3-36  
Confidential  
3-42  
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(2) Remove the Taptite cup S M3x6 SR screw, and then remove the FG harness ASSY from  
the Laser unit.  
(3) Remove the Taptite cup S M3x6 SR screw, and then remove the Air duct from the Laser  
unit.  
Taptite cup S M3x6 SR  
Air duct  
2
3
FG harness ASSY  
Laser unit  
Fig. 3-37  
CAUTION:  
When replacing the Laser unit, replace the Serial label attached on the Drive sub ASSY  
with a new one supplied with a new unit. Another Serial label supplied with a new unit is  
spare. Make sure to throw it out. When replacing the Laser unit, it is necessary to input  
the characteristics information.  
Serial label  
Drive sub ASSY  
2 to 10mm  
Drive sub ASSY  
Serial label  
Fig. 3-38  
Confidential  
3-43  
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8.21 FAN MOTOR 60 UNIT / COVER SENSOR HARNESS ASSY / TONER LED  
PCB ASSY  
8.21.1 FAN MOTOR 60 UNIT  
(1) Disconnect the Connector from the Toner LED PCB ASSY.  
(2) Remove the Fan motor 60 unit from the Main body.  
1
2
Connector  
Toner LED PCB ASSY  
Fan motor 60 unit  
Fig. 3-39  
Confidential  
3-44  
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8.21.2 COVER SENSOR HARNESS ASSY  
(1) Disconnect the Connector from the Toner LED PCB ASSY.  
(2) Release the Hook to remove the Cover sensor harness ASSY fr  
Confidential  
3-45  
 
8.21.3 TONER LED PCB ASSY  
(1) Disconnect the three connectors from the Toner LED PCB ASSY.  
(2) Release the Hook to remove the Toner LED PCB ASSY from the Main body.  
Connector  
1
1
1
Connector  
2b  
Hook  
Toner LED PCB ASSY  
2a  
2a  
1a  
Fig. 3-41  
Confidential  
3-46  
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(3) Release the Hook to remove the LED holder from the Toner LED PCB ASSY.  
Toner LED PCB ASSY  
LED holder  
Hook  
Fig. 3-42  
Confidential  
3-47  
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8.22 LVPS  
8.22.1 PS PCB UNIT  
(1) Remove the Taptite pan (S/P washer) M3.5x6 screw and the two Taptite cup S M3x6 SR  
screws, and then remove the LV shield plate cover and the LV insulation sheet from LV  
Shield plate 2.  
Taptite cup S  
M3x6 SR  
LV insulation sheet  
LV shield plate cover  
Taptite pan (S/P washer)  
M3.5x6  
Taptite cup S M3x6 SR  
Fig. 3-43  
Confidential  
3-48  
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(2) Remove the Taptite bind B M4x12 screw, and then remove the SW holder from the Main  
body.  
(3) Remove the Taptite pan (S/P washer) M3.5x6 screw, and then remove the FG harness  
ASSY of the Inlet harness ASSY from the LV shield plate 2.  
(4) Remove the two Taptite flat B M3x10 screws, and then remove the Inlet harness ASSY  
from the Main body.  
(5) Remove the two Taptite cup S M3x6 SR screws, and then remove the PS PCB unit from  
the LV shield plate 2.  
(6) Remove the two Edge holder 3 from the LV shield plate 2.  
(7) Disconnect the Connector from the PS PCB unit.  
Edge holder 3  
LV shield plate 2  
6
6
Edge holder 3  
Inlet harness ASSY  
SW holder  
Taptite flat B M3x10  
2
4
7
5
LV shield plate 2  
3
Connector  
Taptite bind B  
M4x12  
PS PCB unit  
Taptite pan  
(S/P washer)  
Inlet harness ASSY  
M3.5x6  
(FG harness ASSY)  
Taptite cup S M3x6 SR  
Fig. 3-44  
Confidential  
3-49  
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8.22.2 LV SHIELD PLATE 2  
(1) Remove the two Taptite bind B M4x12 screws and the two Taptite cup S M3x6 SR  
screws, and then remove the LV shield plate 2.  
LV shield plate 2  
Taptite cup S  
M3x6 SR  
Taptite bind B M4x12  
Taptite cup S M3x6 SR  
Fig. 3-45  
Confidential  
3-50  
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8.23 REGISTRATION FRONT SENSOR PCB ASSY  
(1) Remove the Harness of the Registration front sensor PCB ASSY and Registration rear  
sensor PCB ASSY from the Guide part of the Main body.  
Guide part  
Harness  
Fig. 3-46  
Confidential  
3-51  
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(2) Remove the two Taptite bind B M3x10 screws, and then remove the Actuator holder  
ASSY from the Main body.  
Taptite bind B M3x10  
Actuator holder ASSY  
Fig. 3-47  
Confidential  
3-52  
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(3) Remove the Registration actuator spring from the Hook part.  
(4) Release the Hook to turn the Registration front actuator.  
(5) Slide the Registration front actuator to remove the Registration front actuator from the  
Actuator holder ASSY.  
Registration front actuator  
5d  
Hook part  
4a  
3
5a  
3
Registration actuator spring  
Registration front actuator  
Hook  
Registration  
front actuator  
4b  
Actuator holder ASSY  
Fig. 3-48  
Confidential  
3-53  
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(6) Remove the Edge actuator spring from the Actuator holder ASSY.  
(7) Release the Hook and Slide the Edge actuator to remove the Edge actuator from the  
Actuator holder ASSY.  
Edge actuator spring  
Edge actuator  
7c  
6
Actuator holder ASSY  
7b  
Edge actuator  
7a  
Hook  
Fig. 3-49  
Confidential  
3-54  
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(8) Remove the Taptite bind B M3x10 screw, and then remove the Registration front sensor  
PCB ASSY from the Actuator holder ASSY.  
Taptite bind B M3x10  
Registration front sensor PCB ASSY  
Actuator holder ASSY  
Fig. 3-50  
Confidential  
3-55  
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8.24 REGISTRATION REAR SENSOR PCB ASSY  
(1) Remove the Harness of the Registration rear sensor PCB ASSY from the Guide part of  
Main body.  
Harness  
Guide part  
Fig. 3-51  
Confidential  
3-56  
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(2) Remove the two Taptite bind B M3x10 screws, and then remove the Rear actuator holder  
ASSY from the Main body.  
Taptite bind B M3x10  
Rear actuator holder ASSY  
Fig. 3-52  
Confidential  
3-57  
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(3) Remove the Actuator spring rear from the Hook part.  
(4) Turn the Registration actuator rear.  
(5) Slide the Registration actuator rear to remove the Registration actuator rear from the  
Rear actuator holder ASSY.  
Registration actuator rear  
5b  
3
Actuator spring rear  
Hook part  
Rear actuator holder ASSY  
5a  
4
Registration actuator rear  
Fig. 3-53  
Confidential  
3-58  
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(6) Remove the Taptite bind B M3x10 screw, and then remove the Registration rear sensor  
PCB ASSY from the Rear actuator holder ASSY.  
Registration rear sensor PCB ASSY  
Taptite bind B M3x10  
Rear actuator holder ASSY  
Fig. 3-54  
Confidential  
3-59  
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8.25 DRIVE SUB ASSY  
(1) Remove the Taptite cup S M3x6 SR screw and the Taptite bind B M4x12 screw, and then  
remove the Under FG wire from the Main body.  
Taptite cup S M3x6 SR  
Main frame L  
ASSY  
Taptite bind B M4x12  
Under FG wire  
Fig. 3-55  
Confidential  
3-60  
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(2) Remove the Taptite cup S M3x6 SR screw and the nine Taptite bind B M4x12 screws,  
and then remove the Drive sub ASSY from the Main body.  
Taptite bind B M4x12  
Drive sub ASSY  
Taptite cup S M3x6 SR  
Taptite bind B M4x12  
Taptite bind B M4x12  
Taptite bind B M4x12  
Fig. 3-56  
CAUTION:  
When removing the Drive sub ASSY, put the left side of the Main body as the top as shown in  
the above figure because there is risk of the fall of the gears.  
Confidential  
3-61  
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8.26 DEV JOINT / DEV GEAR JOINT/53R / REGISTRATION PENDULUM GEAR SPRING  
(1) Remove the DEV joint and the DEV joint spring from the DEV gear joint/53R.  
(2) Remove the DEV gear joint/53R from the Drive sub ASSY.  
(3) Remove the Registration pendulum gear spring from the Drive sub ASSY.  
DEV joint  
DEV joint spring  
1
DEV gear joint / 53R  
Registration  
pendulum gear spring  
3
2
Drive sub ASSY  
Fig. 3-57  
Confidential  
3-62  
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8.27 TONER SENSOR PCB UNIT ASSY  
(1) Remove the Taptite bind B M3x10 screw, and then remove the Toner sensor PCB unit  
ASSY from the Main body.  
(2) Remove the PT sensor holder from the Toner sensor PCB unit ASSY.  
PT sensor holder  
Hook  
2
Taptite bind B M3x10  
Toner sensor PCB  
unit ASSY  
Toner sensor PCB  
unit ASSY  
1
Fig. 3-58  
Confidential  
3-63  
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8.28 REGISTRATION SOLENOID / T1 SOLENOID  
8.28.1 REGISTRATION SOLENOID  
(1) Remove the T1 sector gear spring from the T1 gear 38/31 sector.  
(2) Remove the T1 gear 38/31 sector from the Main body.  
(3) Release the Hook to remove the Registration gear 25 terminal from the Main body.  
(4) Remove the Registration differential gear ASSY from the Main body.  
Hook  
3
Registration differential gear ASSY  
4a  
4
Registration gear  
25 terminal  
3a  
3
T1 gear 38/31 sector  
2
1
T1 sector gear spring  
Fig. 3-59  
CAUTION:  
Be carefull, because the inside gear of the Registration differential gear ASSY is easy to fall.  
Confidential  
3-64  
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(5) Remove the Registration solenoid lever spring from the Main body and Registration  
solenoid lever.  
(6) Remove the Harness from the guide part of Main body.  
(7) Remove the Taptite bind B M3x10 screw, and then remove the Registration solenoid  
from the Main body.  
(8) Remove the Registration solenoid lever from the Registration solenoid.  
Registration solenoid  
Registration solenoid  
lever spring  
Taptite bind B M3x10  
8
Hook  
Registration solenoid lever  
5
7
Guide part  
6
Harness  
Fig. 3-60  
Confidential  
3-65  
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8.28.2 T1 SOLENOID  
(1) Remove the T1 solenoid lever spring from the Main body and T1 solenoid lever.  
(2) Remove the Harness from the Guide part of the Main body.  
(3) Remove the Taptite bind B M3x10 screw, and then remove the T1 solenoid from the  
Main body.  
(4) Remove the T1 solenoid lever from the T1 solenoid.  
T1 solenoid lever  
Taptite bind B M3x10  
4
T1 solenoid  
3
Guide part  
2
Harness  
1
Hook  
T1 solenoid lever spring  
Fig. 3-61  
Confidential  
3-66  
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8.29 MAIN SHIELD PLATE / EJECT SENSOR PCB ASSY  
(1) Remove the three Taptite bind B M3x10 screws, and then remove the FU front paper  
guide from the Main body.  
Taptite bind B M3x10  
FU front paper guide  
Fig. 3-62  
Confidential  
3-67  
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(2) Remove the two Taptite cup S M3x6 SR screws, and then remove the Chute ground  
plate from the Main body.  
Chute ground plate  
Taptite cup S M3x6 SR  
Taptite cup S M3x6 SR  
Fig. 3-63  
Confidential  
3-68  
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(3) Remove the Main PCB sheet from the Main shield plate.  
(4) Remove the three Taptite bind B M4x12 screws, and then remove the Main shield plate  
from the Main body.  
Main PCB sheet  
Taptite bind B M4x12  
3
Main shield plate  
Taptite bind B M4x12  
4
Fig. 3-64  
Confidential  
3-69  
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(5) Release the Hook to remove the Eject sensor PCB ASSY from the Main body.  
Eject sensor PCB ASSY  
Hook  
Fig. 3-65  
Confidential  
3-70  
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8.30 RUBBER FOOT  
(1) Remove the two Rubber feet from the Main body.  
Rubber foot  
Fig. 3-66  
Confidential  
3-71  
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Note:  
The procedure for disassembling the Main frame L ASSY after  
"8.17 HIGH-VOLTAGE PS PCB ASSY" is described below.  
8.31 MAIN FRAME L ASSY  
(1) Remove the three Taptite bind B M3x10 screws, and then remove the FU front paper  
guide from the Main body.  
Taptite bind B M3x10  
FU front paper guide  
Fig. 3-67  
Confidential  
3-72  
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(2) Remove the two Taptite cup S M3x6 SR screws, and then remove the Chute ground  
plate from the Main body.  
Chute ground plate  
Taptite cup S M3x6 SR  
Fig. 3-68  
Confidential  
3-73  
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(3) Release the Hook to remove the Registration gear 25 terminal, the two Feeder gear 17  
terminals and the Bush 6.  
Hook  
Registration gear 25 terminal  
33ba  
Feeder gear 17 terminal  
3a  
33bc  
Bush 6  
33dc  
Fig. 3-69  
Confidential  
3-74  
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(4) Remove the Taptite cup S M3x6 SR screw and the Taptite bind B M4x12 screw, and then  
remove the Under FG wire from the Main body.  
Taptite cup S M3x6 SR  
Main frame L  
ASSY  
Taptite bind B M4x12  
Under FG wire  
Fig. 3-70  
Confidential  
3-75  
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(5) Remove the four Taptite bind B M4x12 screws and the two Taptite cup S M3x6 SR  
screws, and then remove the Main frame L ASSY from the Main body.  
Memo :  
• Remove the Main frame L ASSY in the state that the DEV joint link is pulled out.  
Taptite cup S M3x6 SR  
Taptite bind B M4x12  
Taptite bind B M4x12  
DEV joint link  
Main frame L  
ASSY  
Taptite bind  
B M4x12  
<Upper surface of Main frame L ASSY>  
Taptite cup S M3x6 SR  
Drive sub ASSY  
Taptite bind B M4x12  
Fig. 3-71  
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CHAPTER 4 ADJUSTMENTS AND UPDATING OF SETTINGS,  
REQUIRED AFTER PARTS REPLACEMENT  
1.  
IF YOU REPLACE THE MAIN PCB  
<What to do when replacing the main PCB>  
<Which parts to use>  
HL-2140  
MAIN PCB ASSY 2140  
FW:MAIN CONTROLLER 2140  
HL-2150N  
HL-2170W  
MAIN PCB ASSY 2150N  
FW:MAIN CONTROLLER 2150N  
MAIN PCB ASSY 2170W  
FW:MAIN CONTROLLER 2170W  
Main PCB: The table below shows the ROM type.  
Model  
HL-2140  
Main PCB (For a production part/For a supplied part.)  
512 Kbyte Flash ROM x 1  
8 Mbyte Flash ROM x 1  
8 Mbyte Flash ROM x 1  
HL-2150N  
HL-2170W  
<What you need to prepare>  
®
(1) Computer (Windows XP or later)  
Create the "hl2100" folder in the C drive, for example.  
(2) HL-2140/2150N/2170W target machine  
(3) Firmware  
Main Program : LZXXXX: First six digits are a parts number of the firmware.  
LZXXXX_$.djf  
$: Alphabet representing the revision of the firmware  
(4) Maintenance Tool (MAINTE.zip)  
Copy it into the "hl2100" folder that has been created in the C drive. Extract the copied  
file and run "brmainte.exe" file by double-clicking.  
(5) USB cable (one piece)  
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(6) Setting file of the default paper size  
s2100EUR.pjl (A4 size), s2100USA.pjl (Letter size)  
s2100ISR.pjl (A4 size, Israeli font for Israel)  
* No PJL file is required for China  
(7) Download Utility (FILEDG32.EXE)  
Copy it into the "hl2100" folder that has been created in the C drive.  
(8) Brother Maintenance USB Printer Driver  
Copy it into the "hl2100" folder that has been created in the C drive. Extract the copied  
file.  
Refer to the following page for the next procedures.  
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Rewriting the firmware (Main Program)  
<Installing the maintenance printer driver>  
To identify terminals connected via USB interface, the PC requires the corresponding  
virtual USB devices to be implemented by driver. If you connect any number of the  
machine to your PC, therefore, the same number of virtual USB devices will be  
automatically configured on your PC. To prevent virtual USB devices from being  
configured limitlessly, use the unique driver installation procedure described below that  
enables your PC to identify terminals via single virtual USB device.  
Once this installation procedure is carried out for the PC, no more driver installation will be  
required for that PC to identify machines. If BHL2 Maintenance Driver is already installed to  
your PC, fully uninstall the BHL2 Maintenance Driver before installing Brother Maintenance  
USB Printer Driver.  
(1) Check that the power switch of the machine is turned off. Disconnect the USB cable  
that connects the machine with PC.  
(2) Turn on your PC.  
(3) Open the front cover, and turn the power supply of the machine on while holding down  
the SW supporter. Make sure that the Toner/Drum/Error LED lights up.  
(4) Release the SW supporter, and then make sure that all LEDs are off.  
(5) Press the SW supporter for the 2 seconds, and the Error LED lights up.  
(6) Click the “maintenance.exe” of the Printer Maintenance Driver which has been copied  
in the “hl2100” folder to start.  
(7) The following screen appears, indicating the detection of device installation wizard.  
Click Next to proceed.  
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(8) Alert warning message of WHQL appears three times. Click Continue Anyway to  
proceed.  
(9) If the device driver is successfully installed, the following message screen appears.  
Click Finish to return.  
(10) Connect the machine to your PC using the USB cable.  
(11) Select “Install the software automatically (Recommended)” and click Next.  
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(12) Alert warning message of WHQL appears. Click Continue Anyway to proceed.  
(13) If the Brother Maintenance USB Printer driver is successfully installed, the following  
message screen appears. Click Finish to return.  
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<Procedures>  
After the installation procedure of the Brother Maintenance USB Printer driver is  
completed, refer to the following steps for the detailed procedures to rewrite the program  
files. If the Brother Maintenance USB Printer Driver has already been installed to your PC,  
start to rewrite the program files.  
(1) Connect the PC and machine with the USB cable.  
(2) Open the front cover, and turn the power supply of the machine on while holding down  
the SW supporter. Make sure that the Toner/Drum/Error LED lights up, and release the  
SW supporter, Make sure that all LEDs are off, and press the SW supporter four times.  
Then, make sure that the Toner/Drum/Error LED lights up, and close the front cover.  
(The USB serial number is fixed to “B01234567890”.)  
(3) Start the PC. When doing this operation at the first time, the Plug & Play program is  
performed, and the driver is installed.  
(4) Open the “hl2100” folder and double-click the FILEDG32.EXE icon to start. Make sure  
that there is the printer icon of the connected machine, and that no error occurs.  
(5) Click the Brother Maintenance USB printer driver in FILEDG32 to select.  
(6) Drag the firmware (LZ...........) in the same folder and drop it onto the icon of the  
applicable model in FILEDG32.  
The files in the firmware are sent to the machine so that they are started to write into  
the flash ROM automatically. After finishing receiving the files, the machine starts to  
rewrite the firmware.  
The Ready LED and Error LED blink irregularly while the firmware being rewritten. The  
[Go] / Toner / Drum / Error LEDs light up when rewriting the firmware is completed. Be  
sure not to disconnect the USB cable or to turn off the power supply of the PC before  
the rewriting is completed.  
(7) Turn the power supply of the machine off.  
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Setting the default paper size  
<Procedures>  
(1) Open the "hl2000" folder and double-click the FILEDG32.EXE icon to start. Select the  
applicable machine and click it. (Make sure that there is the icon of the connected  
machine and that no error occurs.)  
(2) Drag "s2100EUR" (A4 size), "s2100USA" (Letter size) or "s2100ISR" (A4 size, Israeli  
font for Israel) in the same folder and drop it onto the icon of the applicable model in  
FILEDG32. When the Ready LED of the machine lights up for an instant and goes off  
immediately after dropping it, the setting is completed. Then, set the serial number  
following the steps described in the next section.  
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Setting the serial number  
<Procedures>  
(1) Connect the PC and machine with the USB cable.  
(2) Double-click the brmainte. EXE file (maintenance utility) which has been copied in the  
“hl2100” folder to start.  
Select Input Information from Menu. Select the applicable model name.  
(3) Check the port (USB) which the machine is connected through and click “Serial No.in  
the lower box.  
Enter the serial number (the last nine digits) of the machine into the box at the right  
hand side. The serial number is shown in the window, and check that it is correct.  
Follow the next step without clicking the OK button.  
CAUTION:  
Refer to Appendix 1 to know how to read the serial number of the machine.  
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Inputting the adjusted value of the laser scanner  
<Procedures>  
(1) Select “Adjust Scanner” from Menu.  
(2) Check the port (USB) that the machine is connected through.  
(3) Enter the figures (the last four digits) shown on the label attached on the chassis at the  
right hand side of the main PCB into the box at the right hand side.  
(4) Click the OK button.  
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Setting the toner cartridge type  
The “Toner Life End” message is displayed according to the upper limit value of the  
developing roller rotation. The upper limit value is different between the starter toner  
cartridge, standard one and high-capacity one.  
Therefore, it is necessary to set the conformable value to the toner cartridge installed in the  
machine following the steps below.  
<Procedures>  
(1) Select “Set Starter count” , “Set Standard count” or “Set High Capa count” from Menu  
according as the currently used toner cartridge.  
Note :  
• It is impossible to set more than two types of the toner cartridge.  
• It selecting more than two types, the NG message is displayed.  
(2) Check ON in the check box at the right hand side.  
Click the OK button in the end. All of the settings are completed.  
Turn the power supply of the machine off.  
Backup to the Main PCB of the Wireless LAN PCB Information  
(HL-2170W only)  
(1) Shift to the "PIT 3 Inspection Mode" of "1.3 Service Mode".  
(2) Close the front cover, and then leave for two minutes.  
(3) After having passed more than two minutes, turn the power supply of the machine off.  
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2.  
IF YOU REPLACE THE WIRELESS LAN PCB  
<What to do when replacing the wireless LAN PCB>  
<Which parts to use>  
WIRELESS LAN PCB ASSY  
<What you need to prepare>  
(1) HL-2170W target machine  
Backup to the Main PCB of the Wireless LAN PCB Information  
(HL-2170W only)  
The main PCB stores a part of the information of EEPROM on the wireless LAN PCB. It is  
necessary to write the information of EEPROM on the wireless LAN PCB.  
(1) Shift to the "PIT 3 Inspection Mode" of "1.3 Service Mode".  
(2) Close the front cover, and then leave for two minutes.  
(3) After having passed more than two minutes, turn the power supply of the machine off.  
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3.  
IF YOU REPLACE THE LASER UNIT  
Inputting the adjusted value of the laser scanner  
(1) Double-click the brmainte.EXE file (maintenance utility).  
(2) Select “Input Information” from Menu. Select the applicable model name.  
(3) Check the port (USB) that the machine is connected through.  
(4) Select “Adjust Scanner” from Menu. Enter the serial number (the last four digits) which  
is affixed to chassis of the right side of the Main PCB into the box on the right hand  
side.  
(5) Click the OK button.  
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CHAPTER 5 SERVICE SUPPORT SOFTWARE  
1.  
CONTROL PANEL  
Various modes can be used if the power switch is set to ON while the [Go] button is held.  
There are two types of modes: User Mode and Service Mode. Three types of LED display  
are used to indicate that present setting.  
Toner/Drum/Error LEDs are lighted at the same time to show that transfer to thespecified  
mode is completed.  
• Ready LED is lighted to show that the [Go] button is held when the mode or function is  
selected. Ready LED is out if the [Go] button is not held.  
• All LEDs are lighted for 1 second at the same time to show that initialization or change of  
set values is completed.  
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1.1 List of service support functions  
Press the [Go] button Press the [Go] button  
Front  
Refer  
to:  
or SW supporter when or SW supporter when  
cover  
Function  
sifting the mode  
selecting the function  
Once  
Close Once  
Twice  
Three times  
Four times  
Five times  
Six times  
Seven times  
Eight times  
More than nine  
times  
Open  
Once  
Once  
Twice  
Three times  
Four times  
Five times  
Six times  
Seven times  
Twice  
Once  
Twice  
Three times  
Four times  
Five times  
20) Developer Roller Counter  
toner cartridge)  
Six times  
Seven times  
More than 2 seconds (long push)  
PIT 3 Inspection Mode  
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1.2 User Mode  
Basically, user mode should be accessed by service personnel only. However, if there is  
demand, you can disclose to end users.  
<Procedure>  
(1) Check that the front cover is closed.  
(2) Turn ON the power switch while holding down the [Go] button.  
Check that Toner/Drum/Error LEDs are lighted.  
(3) Release the [Go] button and check that all LEDs are out.  
(4) See accompanying table, press the [Go] button again depending on the necessary  
number of times.  
Each mode starts 2 seconds.  
Press the [Go] button  
Once  
Mode  
Twice  
Three times  
Four times  
Five times  
Six times  
* Check that all LEDs are lighted for one second.  
Seven times  
* Check that all LEDs are lighted for one second.  
Eight times  
* Check that all LEDs are lighted for one second.  
More than nine times  
CAUTION:  
• Each mode starts 2 seconds after pressing the [Go] button.  
• If the [Go] button is pressed, the Ready LED is lighted. If the [Go] button is released,  
the LED is out.  
• Pressing of the [Go] button 2 times (Print Fonts) and 7 times (Network Reset 1) is  
ineffective for HL-2140, and pressing of the [Go] button 2 times or 7 times is printed the  
(Test Sample page).  
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<Function>  
Functions of each “User Mode”.  
1) Test Sample Page  
The machine prints a demo page. The machine returns to the ready status after printing.  
2) Print Fonts  
It is an effective function only for HL-2150N/2170W. The machine prints a list of the  
internal fonts. The machine returns to the ready status after printing.  
3) USB 2.0 FULL Serial Number Return Value Setting  
When the OS used the USB 2.0 FULL in Windows Vista, do not recognize the serial  
number of USB device depending on a combination of PC and USB device. To avoid  
this, the return value of serial number can be switched to “0”. It is switched to a set value  
opposite to a current set value, whenever switching.  
The setting change of return value is distinguished by the LED display when the [Go]  
button is separated. When the Toner LED lights for one second, show that the return  
value was set from normal value to “0”, and when the Drum LED lights for one second,  
show that the return value was set from “0” to normal value. The machine automatically  
goes back to ready state after the setting is completed.  
4) Hex Dump Mode  
This mode is printed as Hex data. without emulation processing the print data which  
received from the PC it is used for defectiveness analysis of the transmitted print data.  
5) PCB ONLY Mode  
Even when the engine error occurs and PCB exchange is required for recovery, the  
machine can be started, ignoring the engine error if this mode is used. NVRAM data  
can be obtained.  
6) 1push Printing Recovery Mode  
Demo page print is possible by pressing [Go] button after the power supply is turned on.  
The data for printing is cleared since the mode can be executed only once.  
This mode enables to recover demo page printing. However, the design of printing is  
not demo page printing, but test printing.  
7) Network Reset 1 (APIPA: ON)  
It is an effective function only for HL-2150N/2170W. The network setting is reset to its  
factory setting. (APIPA is ON)  
8) NV-RAM Factory Reset  
The machine is restored to the factory setting and permanent fonts and macros are  
cleared.  
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1.3 Service Mode  
The service mode is exclusively designed for the purpose of checks, settings and  
adjustments, and this function should be accessed by service personnel only. You can  
perform a print test and display the log information.  
<Procedure>  
(1) Check that the front cover is open.  
(2) Turn ON the power switch while holding down the SW supporter. Check that Toner/  
Drum/Error LEDs are lighted.  
(3) Release the SW supporter and check that all LEDs are off.  
(4) See accompanying table, press the SW supporter once, twice or for 2 seconds. (long  
push), and then shift to each mode.  
Press the SW supporter once  
Press the SW supporter again depending on the necessary number of times after check  
that Toner/Drum/Error LEDs are lighted.  
Press the SW supporter  
Once  
Mode  
Twice  
Three times  
Four times  
Five times  
Six times  
Seven times  
More than Eight times  
Go back to Normal State  
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Press the SW supporter twice  
Press the SW supporter again depending on the necessary number of times after check  
that Toner/Drum/Error LEDs are lighted.  
Press the SW supporter  
Once  
Mode  
* Start printing when close the front cover.  
Twice  
* Start printing when close the front cover.  
Three times  
Four times  
* Check that all LEDs are lighted for one second.  
Five times  
* Check that all LEDs are lighted for one second.  
Six times  
* Check that all LEDs are lighted for one second.  
Seven times  
More than eight times  
* Check that all LEDs are lighted for one second.  
Go back to Normal State  
Press the SW supporter more than 2 seconds (long push).  
Check that Error LED is lighted.  
PIT3 Inspection Mode * Factory use.  
CAUTION:  
• Each mode starts 2 seconds after pressing the SW supporter.  
• If the SW supporter is pressed, the Ready LED is lighted.  
If the SW supporter is released, the Ready LED is out.  
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<Function>  
Functions of each “Service Mode”.  
9) Factory Inspection Mode  
This mode checks the operation of each sensor, solenoid, fan, scanner motor and main  
motor to check the point with the malfunction, when repair the machine.  
• This mode is included in the machine software.  
• The machine goes into the inspection mode by a special operation when the power is  
turned on.  
• In the inspection mode, the Ready LED blinks once when the state of a sensor or a  
switch is changed (from ON to OFF, or from OFF to ON).  
• The Toner LED is lit when the state of all switches and sensor is detected.  
<Sensor Inspection Check Procedure>  
• Check sensors.  
Manually activate the sensors listed below, and verify that the Ready LED is lit. (When  
the state is changed continuously, the Ready LED keeps blinking.)  
Cover sensor, New toner sensor, Registration rear sensor, Paper eject sensor,  
Registration front sensor, Toner sensor and Tail edge sensor.  
When the verification of all the sensors is completed the Toner LED becomes lit.  
Toner sensor  
(Toner LED PCB ASSY)  
New toner  
Cover sensor  
sensor  
Paper eject sensor  
(Eject sensor PCB ASSY)  
Registration front sensor  
/Tail edge sensor  
(Registration front sensor PCB ASSY)  
Toner sensor  
(Toner sensor PCB unit ASSY)  
Registration rear sensor  
(Registration rear sensor PCB ASSY)  
Fig. 5-1  
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• Check that the Toner LED goes out.  
Verify that the Ready LED is lit when pressing the [Go] button while the front cover is  
closed. (When you press the [Go] button while the front cover is closed, the Toner  
LED goes out.)  
It remains off while the [Go] button is being pressed.  
• Check the fan operation.  
Close the front cover and verify the fan operation. (Verify full- speed and half-speed  
rotations, and halt.)  
The fan must repeat the following operations whenever the cover sensor is pressed.  
Full-speed rotation - Half-speed rotation - Halt - Full-speed rotation.  
• Check the Solenoid.  
Verify that the T1 solenoid is turned on when the new toner sensor is turned on.  
Verify that the registration solenoid is turned on when the registration front sensor is  
turned on.  
• Check the scanner motor and the main motor.  
Open the back cover from a closed state as pressing the SW supporter while the front  
cover is open, and then close again. Release the SW supporter and close the front  
cover. The scanner motor starts rotating, and in two seconds the main motor starts  
rotating. When you open the front cover, the scanner motor and the main motor stop  
rotating.  
• When the verification is completed, turn the power off.  
10) Continuous Grid Pattern Print Mode  
This mode is to continuously print a grid pattern with a serial number on it. The number  
of grid pattern prints is displayed at the same time. The machine does not go back to the  
ready state unless the power is turned off and on.  
11) Fixing Unit Test Print  
This is to print the following three patterns to check the fixing unit.  
• Grid pattern with a serial number on it  
• Gray pattern  
• Black pattern  
When this operation is completed, the machine automatically goes back to the waiting  
Service mode state.  
12) NV-RAM Value Dump Mode  
This is to collectively print the present state of the NV-RAM of all machines. When this  
operation is completed, the machine automatically goes back to the waiting Service  
mode state.  
13) RAM Check  
This is to execute a stricter RAM check than a standard one. If the result turns out  
unaccepted, it considers an error, and all the LEDs blink. If it turns out accepted, the  
Ready LED and Error LED keeps blinking in alternate shifts. The machine does not go  
back to the ready state unless the power is turned off and on.  
14) QA Test print  
This is to print four patterns to check the machine quality. When this operation is  
completed, the machine automatically goes back to the waiting Service mode state.  
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15) Paper Size Setting (A4/Letter)  
You can select the paper size setting (A4/Letter) of the machine body. Whenever you  
switch this mode, the setting is changed over from the present one to other.  
You can verify the setting change by LEDs when releasing the SW supporter.  
When the Toner and Drum LEDs light for 1 second, the paper size is set to Letter. When  
launched without LED lighting, the paper size is set to A4.  
16) Printing for Maintenance  
This is to print a list of all maintenance information including printer coverage  
information. (There is not the development of each national language, and only  
English.)  
Fig. 5-2  
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Display terms is as follows.  
Series name  
Serial Number  
Device Status  
Model name of machine  
Serial number of machine  
Page Count, Drum Count, Average Coverage  
The maximum count for each item is 1 million times.  
Drum Information  
Total Pages Printed*  
Total Pages Printed  
Estimated Pages Remaining, % of Life Remaining.  
Previously Used Toner, Current Toner.  
Total Pages Printed (Tray 1, Manual Feed).  
The maximum count for each item is 1 million times.  
The information above is not cleared when replacing the  
PF kit.  
Total Pages Printed  
Total Pages Printed  
The number of A4/Letter, A4Long/Legal/Folio, B5/  
Executive, Envelope, A5 and other paper types used.  
The maximum count for each item is 1 million times.  
The number of Plain/Thin/Recycled, Transparencies,  
Thick/Thicker/Band and Envelopes/Env. Thick/Env. Thin  
types used. The maximum count for each item is 1  
CAUTION:  
• * is displayed only in maintenance information.  
• Some margin of error must be taken into consideration because coverage for the  
printable area of A4-size paper is calculated using video signals.  
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17) Printer Settings  
If you want to know the drum unit life or the number of printed pages, you should print  
out the Printer Settings. The “Printer Settings” is configured with one page for HL-2140,  
three pages for HL-2150N and four pages for HL-2170W (The wired LAN and wireless  
LAN is set to ON). All pages have following terms in common, Title, Model name, Serial  
number. The setting indication is the same as the LCD setting information, supporting  
the following 18 languages. (ENG/ FRE/ GER/ DUT/ ITA/ SPA/ NOR/ SWE/ DAN/ POR/  
FIN/ CZE/ POL/ HUN/ RUS/ BUL/ ROM/ SLV)  
Memo :  
• It is also allowed you to print the “Printer Settings” by pressing the [Go] button three  
times continuously when the front cover is closed and when the machine is in the  
ready mode.  
• The descriptions printed in Printer Settings vary depending on the countries.  
Fig. 5-3  
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Page 1  
This page includes various setting information of the machine.  
• Printer information  
In the following order  
- Controller Version (CONT.ROM VERSION)  
- Net work Version (NET ROM VERSION)  
But, HL-2140 is not indicated  
- RAM SIZE (Mbyte)  
• Printer settings information  
Each term is indicated when if fulfills the condition, and HL-2140 is indicated the  
maintenance information to the Page 1.  
Page 2  
This page includes the printer information and the maintenance information in the  
following order.  
• Maintenance information  
(1) Consumable information  
The printable pages remained for the consumable part is indicated. Also, the  
percentage of life remained over the total printable pages is indicated in numerical  
value and bar graph.  
Sample indication (DRUM) is as follows.  
From the top left, the consumable part name is indicated. The right column is a  
band graph separated into 50 scale marks.  
Fig. 5-4  
The consumable parts indicated are as follows.  
- Drum Unit  
- TONER  
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CAUTION:  
• The drum unit life is shown by the band graph at the center of Printer Settings.  
Drum Unit Life  
How to Read the Drum Unit Life  
- It initially indicates 100% and gradually decreases.  
- It indicates 0% when the Drum LED is blinking.  
- It stays at 0% even if further printing is done.  
How to calculate the drum unit life  
The drum unit life is based on the “drum counter” or the “number of drum rotations”.  
The drum counter is based on the total printed pages on the drum unit. This total  
printed pages should be reset every time you replace the drum unit with a new one.  
(Refer to "2.1 User Maintenance Mode" in Chapter 5.) Basically this amount is equal to  
the assured printable pages of the drum unit.  
If under the situation with a little print number of sheets per one job, the “page counter  
based on the number of drum rotation” exceeds the “drum counter” based on the total  
printed page.  
Refer to the calculation of the drum unit life based on the number of drum rotation  
below;  
How to calculate the page counter  
The number of drum rotations for the first page printed is about 15. The number of drum  
rotations per one page for the second or later page printed (continuous printing) is 4.3.  
Using these figures, the page counter is calculated as follows:  
Page counter based on the number of drum rotations = (Number of drum rotations for  
the first page printed + (Number of drum rotations per one page for the second or later  
page printed x (Number of pages in continuous printing - 1)) / 15  
(* The number of drum rotations per one page continuous printing.)  
Example: Starts to print when the machine is in the Ready state.  
Continuous printing Page counter based on the number of drum rotations (Pages)  
1 page/job  
(15 + (4.3 x (1 - 1))) / 15 = 1  
(15 + (4.3 x (2 - 1))) / 15 = 1.29  
(15 + (4.3 x (18 - 1))) / 15 = 5.87  
2 pages/job  
18 pages/job  
If you leave the machine without printing for a long time, the number of drum rotations is  
increasing. If you print one page per one job every time after leaving the machine  
without printing for a long time, the drum unit life is shorter than usual.  
Confidential  
5-13  
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(2) Counter information, history information  
The counter and history information related to the following term are included.  
When it reaches the maximum count, each term is no longer counted.  
Page Count  
The total number of printed pages . The maximum  
count is 1 million pages.  
Total Pages Printed  
The number of times that each of the Tray1 and  
Manual Feed is used. The maximum count for each  
item is 1 million times. The information above is not  
cleared when replacing the PF kit.  
Total Pages Printed  
Total Pages Printed  
The number of A4/Letter, A4Long/Legal/Folio, B5/  
Executive, Envelope, and other paper types used. The  
maximum count for each item is 1 million times.  
The number of Plain/Thin/Recycled, Transparencies,  
Thick/Thicker/Band and Envelopes/Env. Thick/Env.  
Thin types used. The maximum count for each item is  
1 million times.  
Total Paper Jams  
The number of paper jam occurrence in each of the  
Tray, Inside and Rear. The paper jam occurs when the  
Confidential  
5-14  
Page 3, 4  
These pages include various network settings information of the machine.  
HL-2150N/2170W Page 3: Wired Network Information  
HL-2170W LAN: Wired Enable setting = ON, LAN: WLAN Enable setting = ON  
Page 3: Wired Network Information  
Page 4: Wireless Network Information  
LAN: Wired Enable setting = ON, LAN: WLAN Enable setting = OFF  
Page 3: Wired Network Information  
Page 4: Not Available  
LAN: Wired Enable setting = OFF, LAN: WLAN Enable setting = ON  
Page 3: Wireless Network Information  
Page 4: Not Available  
LAN: Wired Enable setting = OFF, LAN: WLAN Enable setting = OFF  
Page 3&4: Not Available  
18) Sleep Mode Indication (OFF/Dimmed)  
This is to select whether the Ready LED is turned off completely or lit in blue with low  
light intensity during the Sleep mode. Whenever you switch this mode, the setting is  
changed over from the present one to the other. When you take your finger off from the  
SW supporter, the Ready LED is lit in 100% light intensity or low light intensity  
according to the setting so that you can verify the present setting.  
19) Sleep Mode Setting (ON/OFF)  
This is to allow you to turn on and off the sleep mode of the machine. The default  
setting is ON. The machine automatically goes back to the waiting Service mode state  
after the operation is completed.  
20) Developer Roller Counter Reset 1 (For the starter toner cartridge)  
21) Developer Roller Counter Reset 2 (For the standard toner cartridge)  
22) Developer Roller Counter Reset 3 (For the high-capacity toner cartridge)  
Since print density is likely to become darker as toner is getting older, the developing  
bias is lowered by degrees according to the number of prints so that an almost fixed  
density can be maintained from the start of the use of brand-new toner to the end of it.  
The value of the developing bias is printed on the maintenance sheet. The developing  
bias is a parameter which depends on the developing assembly, so it needs to be reset  
when the developing assembly is replaced. At that time, the developing roller counter  
reading is also reset. This mode is to enable to execute these operations (equivalent to  
those done when the developing assembly is replaced) manually from the service  
mode.  
Confidential  
5-15  
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2.  
OTHER SERVICE FUNCTIONS  
2.1 User Maintenance Mode  
This section describes what the end user should do when replacing the consumable parts.  
Resetting the drum counter  
The printed image may deteriorate when using the drum unit to a certain degree. The  
machine detects how much the drum unit is used with the drum counter and lights up the  
Drum LED when the drum unit life is nearly at the end of its life to indicate to the end user that  
the drum unit life reaches the end of its life soon, in order to prevent the printed image defects  
due to drum unit deterioration.  
The machine does not provide the function which resets the drum counter automatically  
when the drum unit is replaced with a new one. If replacing the drum unit with a new one  
without resetting the drum counter, the counted value of the old drum unit is used  
continuously so that the Drum LED is not off.  
Fig. 5-5  
When replacing the drum unit with a new one, it is required to reset the drum counter  
following the steps below:  
<Procedure>  
(1) Open the front cover while the power supply of the machine is ON, after check the LED  
of the above-mentioned, and verify that the Error LED is lit.  
(2) Keep the SW supporter pressed down until all LEDs on the control panel light up.  
(approx. four seconds)  
(3) Release the SW supporter when all LEDs light up and take the old drum unit out of the  
machine.  
(4) Verify that Error LED is lit, and install a new drum unit into the machine.  
(5) Close the front cover.  
Note:  
When the machine printed out more than 100 pages after the drum counter is reset, the  
replace counter for the drum is updated.  
Confidential  
5-16  
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Initializing the developing bias  
When replacing the toner cartridge with a new one, the new toner sensor detects that the  
toner cartridge is replaced, and the developing bias is initialized automatically. Therefore, the  
end user is not necessary to initialize the developing bias.  
If replacing the toner cartridge which contains enough toner with a used one, the new toner  
sensor cannot detect that the toner cartridge is replaced so that the developing bias is not  
initialized. In this case, the print density may be lighter than usual.  
In such a case, initialize the developing bias forcedly following the steps below:  
<Procedure>  
• Standard toner cartridge  
(1) Open the front cover.  
(2) Take the drum unit out of the machine.  
(3) Press the SW supporter.  
(4) Install the drum unit into the machine.  
(5) Press the SW supporter.  
(6) Close the front cover.  
• High-capacity toner cartridge  
(1) Open the front cover.  
(2) Take the drum unit out of the machine.  
(3) Press the SW supporter.  
(4) Install the drum unit into the machine.  
(5) Press the SW supporter twice.  
(6) Close the front cover.  
Wireless LAN setting (HL-2170W only)  
When the machine is in a standard state, you can switched to the Effective/Invalidity of the  
wireless LAN setting by pressing the [Go] button for 10 seconds. At the same time, switched  
to the Effective/Invalidity of the wired LAN setting. It is switched to a set value opposite to a  
current set value, whenever switching. and then the wireless network information (Net  
Config) printing is implement.  
Check that which of wireless LAN or wired LAN became effective. Judge by the Active or  
Inactive from “Node Type” which is mentioned in “Net Config” of “Printer Settings”.  
Confidential  
5-17  
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CHAPTER 6 CIRCUIT DIAGRAMS, WIRING DIAGRAM  
Main PCB Circuit Diagram (1/4)  
1
2
3
4
5
6
7
8
VDD3  
ASIC,ROM,RAM,LD,Regulator  
U4  
TP95  
TP98  
L5  
L6  
65  
66  
67  
68  
69  
70  
71  
72  
78  
77  
9
ANALOG  
ANALOG  
ANALOG  
ANALOG  
ANALOG  
ANALOG  
ANALOG  
ANALOG  
:
:
Pull-up with 50k  
Sensor Interrupt  
THM1  
AIN0  
VDD339  
VDD3324  
VDD3342  
VDD3375  
VDD33101  
VDD33136  
VDD33153  
VDD33162  
VDD33176  
(Center)  
(Edge)  
VDD3  
Board ID  
ADR1  
3-5D/3-7D  
0
0
24  
42  
75  
U4  
TP186  
TP214  
TP187  
TP240  
TP288  
TP289  
TP243  
TP242  
TP290  
TP291  
TP119  
TP282  
TP284  
TP248  
TP283  
TP254  
TP281  
TP188  
TP204  
TP277  
TP279  
TP249  
TP293  
TP292  
TP263  
2
3
150  
ADR01/SD_A4  
151  
ADR02/SD_A5  
154  
ADR03/SD_A6  
155  
ADR04/SD_A7  
156  
ADR05/SD_A8  
157  
ADR06/SD_A9  
158  
DATA[0]  
ADR[1]  
ADR[2]  
111:-1.0ns 110:-1.5ns 101:-2.0ns  
100:-2.5ns 011:-3.0ns 010:-3.5ns  
4
3
2
1
5
6
7
8
DATA00  
DATA01  
DATA02  
DATA03  
DATA04  
DATA05  
DATA06  
DATA07  
DATA08  
DATA09  
DATA10  
DATA11  
DATA12  
DATA13  
DATA14  
DATA15  
THM2  
3-5D/3-7D  
AIN1  
TP192  
SDCLK  
ADR2  
DATA[1]  
RA3  
22  
Delay  
TP193  
4
101  
136  
153  
162  
176  
DATA[2]  
ADR[3]  
ADR3  
ADR4  
001: -4.0ns 000:-4.5ns  
(from sysclk)  
TNR_SEN  
3-2E  
AIN2  
A
A
TP194  
5
DATA[3]  
ADR[4]  
111:-0ns  
110:-0.5ns 101:-1.0ns  
TP206  
TP259  
TP260  
TP258  
TP257  
TP250  
TP253  
TP209  
SDoutCLK  
ADR5  
6
DATA[4]  
R44  
ADR[5]  
100:-1.5ns 011:-2.0ns 010:-2.5ns  
001: -3.0ns 000: (from sysclk)  
sysclksel 0:1/3 1:1/2  
22  
Delay  
FB_TR  
3-1C  
AIN3  
TP196  
7
DATA[5]  
R27  
R43  
R26  
R24  
R41  
ADR[6]  
ADR6  
22  
22  
22  
22  
22  
TP199  
8
DATA[6]  
ADR[7]  
ADR7  
ADR8  
ADR9  
ADR07/SD_A11  
ADR08/SDDQM1  
ADR09/SD_A0  
ADR10/SD_A10  
ADR11/SDBA1  
ADR12/SDBA0  
ADR13/SDRASN  
ADR14/SDCASN  
ADR15/SDWEN  
ADR16/SDDQM0  
ADR17/SD_A12  
ADR18/SD_A3  
ADR19/SD_A2  
ADR20/SD_A1  
ADR21  
FB_TRCCV  
3-1C  
AIN4  
TP210  
10  
11  
12  
15  
16  
17  
18  
19  
20  
159  
172  
171  
170  
169  
166  
165  
161  
160  
149  
175  
174  
173  
147  
148  
146  
DATA[7]  
ADR[8]  
-
TP99  
TP48  
TP207  
(1608)  
L11  
13  
DATA[8]  
ADR[9]  
resetsel (0:short reset)  
1:normal  
FB_GRID  
3-1C  
AIN5  
VDD1513  
VDD1543  
VDD1.5  
VDD3  
0V  
AVDD3  
A0V  
TP208  
BLM18PG181SN1  
L12  
43  
DATA[9]  
ADR[10]  
ADR[11]  
ADR[12]  
ADR[13]  
ADR[14]  
ADR[15]  
ADR[16]  
ADR[17]  
ADR[18]  
ADR[19]  
ADR[20]  
ADR[21]  
ADR[22]  
ADR[23]  
ADR10 JTAG  
0:Normal  
1:JTAG Mode  
TP123  
53  
DATA[10]  
ADR11  
ROM  
00:S-ROM(direct) 01:S-ROM(Registor Jump)  
10:P-ROM(direct) 11:P-ROM(Registor Jump)  
1
2
3
4
8
FB_DEV  
3-1C  
AIN6  
VDD1553  
TP245  
Select  
BLM18PG181SN1  
(1608)  
RA2  
86  
DATA[11]  
ADR12  
ADR13  
ADR14  
ADR15  
ADR16  
ADR17  
ADR18  
ADR19  
7
6
5
VDD1586  
TP197  
22  
104  
105  
129  
130  
139  
168  
DATA[12]  
FB_VCLN  
3-1B  
AIN7  
VDD15104  
VDD15105  
VDD15129  
VDD15130  
VDD15139  
VDD15168  
TP195  
DATA[13]  
TP107  
TP198  
TP255  
TP256  
TP261  
TP247  
TP251  
TP252  
TP264  
TP262  
DATA[14]  
R25  
R42  
R28  
R38  
R39  
R40  
R46  
R45  
22  
CH2  
1
TSTMODEN  
TSTDATA  
TP129  
DATA[15]  
-
Through Hole  
22  
22  
22  
22  
22  
22  
22  
0V  
DATA[15-0]  
2-1C/4-1E/4-5B  
134  
133  
107  
TMC1  
TMC2  
NTEST  
1
ADR20 PLL  
ADR21  
(0:through mode) 1:normal  
GND1  
GND14  
B
B
14  
00:165.519MHz(20PPM) 01:170.667MHz(21PPM)  
10:173.714MHz(21PPM) 11:181.714MHz(22PPM)  
CPU/Video  
48.00MHz  
XTAL  
0V  
clksel  
21  
ADR22  
ADR23 Debug  
ASIC  
C67  
ADR22  
GND21  
64  
63  
74  
73  
36  
35  
23  
0:OFF 1:ON  
ADR23  
AVREFP  
ADCVDD  
ADCVSS  
AVREFM  
APLLVDD  
APLLVSS  
GND23  
TP225  
TP157  
C51  
R66  
100  
103  
34  
UCKOUT  
GND34  
VDD3  
37  
C4P  
AVDD3  
A0V  
GND37  
C48  
C58  
C28  
C25  
ADR[22-1]  
2-1C/4-1C/2-1A/2-1B/4-5D  
1
2
51  
C169  
C104  
GND51  
R67  
4.7k  
62  
X2  
0V  
GND62  
C57  
C82  
C30  
C27  
Serial FLASH  
@U9  
76  
GND76  
C61  
TP213  
TP205  
TP211  
TP203  
TP280  
68  
22  
102  
22  
R61  
1
6
3
7
8
85  
guarding  
0V  
0V  
UCKIN  
SDCLK  
SDCSN  
SDCLK  
2-1B  
SDCSN  
2-1A  
CSN  
VCC  
GND85  
VDD3  
C103  
C103  
167  
R195  
89  
C103  
C103  
C103  
HCM49 48.00000MHz  
C4P  
@C180  
TP158  
GND89  
C103  
C81  
C103  
C60  
C103  
C39  
TP145  
C103  
TP219  
(1608)  
L13  
4
95  
0V  
VDD1.5  
VDD1.5  
SCK  
GND  
GND95  
RA8  
4
RA8  
3
RA8  
2
TP244  
25  
26  
27  
97  
22  
22  
22  
C103  
BLM18PG181SN1  
L14  
C168  
C104  
5
C47  
C29  
ROMCSN  
IOWEN  
IORDN  
ROMCSN0  
2-4A  
IOWEN  
2-4A/4-1B/4-5B  
IORDN  
2-4A/4-1B/4-5B  
GND97  
RESET IC  
TP165  
TP164  
VDD3  
106  
110  
111  
112  
127  
128  
141  
145  
152  
163  
164  
6
7
0V  
WPN  
GND106  
GND110  
GND111  
GND112  
GND127  
GND128  
GND141  
GND145  
GND152  
GND163  
GND164  
VDD3  
C70  
BLM18PG181SN1  
TP146  
C68  
C83  
C59  
C38  
C26  
C103  
10%(B)  
C71  
(1608)  
0V  
ASIC  
1.5V  
113  
115  
116  
117  
118  
119  
120  
121  
122  
123  
124  
125  
126  
114  
C103  
VCC  
HOLDN  
PD  
U5  
CD  
TP159  
TP112  
TP222 TP5  
TP216  
TP218  
TP217  
144  
142  
143  
@R187 22  
@R189 68  
5
4
3
2
VDD1.5  
VOUT6  
VOUT5  
VOUT4  
VOUT3  
VOUT2  
VOUT1  
AVDD6  
AVDD5  
AVDD4  
AVDD3  
AVDD2  
AVDD1  
AGND  
0V  
SPICSN0  
SPICLK  
SPIDAT  
C
C
C103  
C103  
C103  
C103  
C103  
5
2
guarding  
NC  
SI  
SO  
C103  
C103  
C103  
C103  
C103  
TP286  
R69  
TP155  
TP215  
TP212  
93  
@R188  
22  
@R186  
22  
1
0V  
GND  
VOUT  
RSTN  
C50  
C106  
1k  
(2125)  
VDD3  
R3112N281C-TR-FA  
SII CMOS  
S2FL008AM  
C69  
C101  
TP220  
TP270  
@U10  
SCL  
100  
131  
132  
R56  
6
8
VCC  
EESCL  
EESDA  
VDD3  
C190  
EESDA  
@R65  
VDD3  
0V  
4D  
7
1
2
3
TEST  
A0  
RSTN  
2-3A  
C103  
4
5
VSS  
SDA  
0V  
0V  
R197  
4.7k  
TP144  
22  
33  
30  
31  
32  
28  
29  
Model Select  
A1  
WLAN_INT  
4-5B  
EXINTN1  
EXINTN0  
EXCSN1  
EXRSTN1  
EXCSN0  
WLAN_CSN  
4-5B  
WLAN_RSTN  
4-5B  
LAN_CSN  
4-1B  
LAN_RST_N  
4-1A  
TP221  
TP73  
C49  
C104  
@R178  
R57  
100  
Model INTN1 INTN0  
0V  
0V  
0V  
A2  
EESDA  
3C  
TP141  
TP185  
TP169  
8
RA8 22  
0
TP224  
2140  
0
0
1
0
1
1
1
BR24L64F-WE2  
LAN_INT  
4-1B  
VDD3  
@R182  
0
2150N  
2170W  
EEPROM  
EXRSTN0  
TP223  
L15  
LD  
0V  
R63  
1k  
140  
135  
137  
138  
CN8  
BLM18PG181SN1  
(1608)  
brahma  
USBVCC  
4-2E  
USBDET  
USBCTL  
USBDP  
USBDN  
USBCTL  
4-1E  
USBDP  
4-1F  
USBDN  
4-1F  
TP226  
guarding R62  
0
5
VBDN  
BD  
2D  
4
VDD5  
0V  
5V  
TP272  
TP273  
99  
98  
100  
C64  
C103  
DBRXD  
VBDN  
DBRXD/JTDI  
VBDN  
DBTXD  
DBTXD  
8E  
D
D
6E/8E  
2
3
GND  
TP160  
guarding  
4D  
96  
94  
R68  
guarding  
R70  
VDON  
DATA  
BLM18BD221S  
(1608)  
1.8k  
1%(F)  
LD_HALF  
VDD3  
TP152  
R73  
1
LDHALF  
50  
44  
52  
41  
0
MAIN_FGS2  
3-7A  
DCFGS  
DCCTL  
MAIN_CTL  
3-6B  
L:LD disable  
H:LD enable(normal)  
PWM:enable(TNRsave)  
C63  
C104  
C52  
C62  
IMSA-9615S-05A-PP-A  
R71  
4.7k  
C102  
C27P  
0V  
VDD3  
SCANNER_FGS  
3-8C  
SCAN_FGS  
SCANCTL  
SCAN_CTL  
3-6C  
DEBUG  
JTAG  
@CN4  
0V  
54  
55  
56  
57  
58  
59  
40  
38  
39  
@CN7  
FRONT_COVER_SEN  
3-6F  
REG_REAR_SEN  
3-6F  
REG_FRONT_SEN  
3-6F  
EJCT_SEN  
3-5E  
PEDG_SEN  
3-6F  
SEN0  
SEN1  
SEN2  
SEN3  
SEN4  
SEN5  
MDCLK  
MDRSTN  
MDDO  
MDCLK  
3-6A  
MDRST  
3-6A  
MDDO  
3-6A  
9
1
2
CH1  
VDD3  
VDD3  
0V  
VDD3  
3V  
TP269  
8
RSTICN  
GND  
1
Through Hole  
7
6
5
4
3
2
1
PNLLED0  
3E/3-1F  
DBRXD  
2D/8E  
PNLLED2  
3E/3-2F  
PNLLED3  
3E/3-2F  
PNLLED1  
3E/3-2F  
JTDO  
B2B-PH-K-PK(LF)(SN)  
91  
90  
88  
87  
PNLLED0/JTDO  
PNLLED1/JRST  
PNLLED2/JTCK  
PNLLED3/JTMS  
PNLLED0  
6E/3-1F  
PNLLED1  
6E/3-2F  
PNLLED2  
6E/3-2F  
PNLLED3  
6E/3-2F  
JTDI  
PNEW_SEN  
JTCK  
@CN5  
3-2E  
1
JTMS  
DBRXD  
DBTXD  
DBRXD  
3.3V  
REGULATOR  
92  
2D/6E  
2
PNLSW0  
JTRST  
TEST_MODE  
GND  
DBTXD  
3D  
B2B-PH-K-Y(LF)(SN)  
PNLSW0  
3-2E  
E
E
RB751V-40  
D1  
NC  
45  
46  
47  
49  
48  
TP41  
TP275  
VDD3  
0V  
HTLIMITN  
3-6D/3-8D  
AC_ZEROX  
3-2B  
HTLIMITN  
AC_ZEROX  
HEATER_ON  
TNRLED  
HEATERON  
3-1A  
TNRLED_CTRL  
3-7D  
TP6  
TP42  
TP80  
TP1  
Q1  
VDD5  
VDD3  
IN  
OUT  
LD1117S33-TR  
BM09B-SRSS-TB  
GND  
RLYOFFN  
WLAN_PWR_ON  
@R83 4-7B  
R4  
C14  
C104  
C6  
C104  
0V  
0V  
TP149  
TP150  
TP153  
TP151  
TP49  
10k  
R85  
80  
81  
82  
84  
83  
79  
10k  
5.6k  
5.1k  
6.3(SMT)  
105  
GRIDC  
3-1C  
GRIDDC  
HVPWMDEV  
HVPWMCHG  
HVTRCV  
HVPWMDEV  
3-1C  
@SW1  
TP287  
@R5  
150  
R86  
R88  
0V  
HVPWMCHG  
0V  
0V  
3-1C  
HVTRCV  
3-1D  
SKRDLA  
0
0
@C176  
C102  
OT1  
R87  
ZD1  
UDZS6.8B  
HVPWMTRCC  
HVSHTDWN  
HVPWMTRCC  
FG5  
3-1C  
HVSHTDWN  
3-2D  
TP148  
109  
108  
61  
REVIO1  
REVIO2  
REVIO3  
REVIO4  
brahma  
(SDWR)  
0V  
R172  
10k  
TP154  
TP96  
0V  
VDD3  
(SDRD)  
FAN_LOCK  
3-5E  
R101  
R84  
(SPI_RD)  
10k  
10k  
60  
VDD3  
0V  
R161  
R216  
C94 C95 C93 C92  
10k  
10k  
(EESDA_OE)  
TP147  
0V  
F
F
R160  
10k  
0V  
NAME CIR B512257  
CODE LV0034-001 (1/4)  
1
2
3
4
5
6
7
8
CR5000  
Confidential  
6-1  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Main PCB Circuit Diagram (2/4)  
1
2
3
4
5
6
7
8
DRAM,ROM  
SDRAM  
Parallel FLASH  
A
A
@U1  
@U8  
26  
CE  
19  
18  
17  
16  
1
37  
VDD3  
SDCSN  
1-3C  
ADR[13]  
1-5B/1C/4-1C  
ADR[14]  
1-5B/1C/4-1C  
ADR[15]  
1-5B/1C/4-1C  
CS  
VDD1  
VDD14  
VDD27  
VDDQ3  
VDDQ9  
VDDQ43  
VDDQ49  
VDD3  
ROMCSN0  
1-3C  
IORDN  
1-3C/4-1B/4-5B  
IOWEN  
1-3C/4-1B/4-5B  
VCC  
14  
27  
3
28  
OE  
11  
DATA BUS Topology  
RAS  
CAS  
WE  
@C188  
27  
VSS27  
WE  
C103  
46  
0V  
VSS46  
9
47  
12  
@R193  
1k  
VDD3  
VDD3  
BYTE  
TP241  
15  
39  
43  
49  
SDRAM  
ASIC  
ADR[16]  
1-5B/1C/4-1C  
ADR[8]  
1-5B/1C/4-1C  
LDQM  
UDQM  
RSTN  
1-1C  
RESET  
15  
RY/BY  
C187  
C101  
68 ohm  
VDD3  
38  
37  
28  
41  
54  
6
14  
guarding  
VDD3  
SDCLK  
1-3C  
CLK  
CKE  
VSS28  
VSS41  
WR/ACC  
0V  
FLASH  
Memory  
25  
24  
23  
22  
21  
20  
19  
18  
8
29  
31  
33  
35  
38  
40  
42  
44  
30  
32  
34  
36  
39  
41  
43  
45  
DR[1]  
DATA[0]  
DATA[1]  
DATA[2]  
DATA[3]  
DATA[4]  
DATA[5]  
DATA[6]  
DATA[7]  
DATA[8]  
DATA[9]  
DATA[10]  
DATA[11]  
DATA[12]  
DATA[13]  
DATA[14]  
DATA[15]  
VSS54  
A0  
DQ0  
DQ1  
20  
21  
ADR[2]  
ADR[3]  
ADR[4]  
ADR[5]  
ADR[6]  
ADR[7]  
ADR[8]  
ADR[9]  
ADR[12]  
1-5B/1C/4-1C  
ADR[11]  
1-5B/1C/4-1C  
BA0  
BA1  
VSSQ6  
A1  
12  
46  
52  
VSSQ12  
VSSQ46  
VSSQ52  
A2  
DQ2  
A3  
DQ3  
USB  
HOST  
0V  
A4  
DQ4  
A5  
DQ5  
B
33 ohm  
B
TP246  
2
DATA[0]  
DATA[1]  
DATA[2]  
DATA[3]  
DATA[4]  
DATA[5]  
DATA[6]  
DATA[7]  
DATA[8]  
DATA[9]  
DATA[10]  
DATA[11]  
DATA[12]  
DATA[13]  
DATA[14]  
DATA[15]  
DQ0  
DQ1  
A6  
DQ6  
1
2
3
8
7
6
5
8
7
6
5
8
7
6
5
8
7
6
5
4
RA1  
68  
A7  
DQ7  
23  
24  
25  
26  
29  
30  
31  
32  
33  
34  
22  
35  
36  
40  
5
ADR[9]  
A0  
DQ2  
A8  
DQ8  
7
7
ADR[20]  
ADR[19]  
ADR[18]  
ADR[1]  
ADR[2]  
ADR[3]  
ADR[4]  
ADR[5]  
ADR[6]  
ADR[10]  
ADR[7]  
ADR[10]  
ADR[11]  
ADR[12]  
ADR[13]  
ADR[14]  
ADR[15]  
ADR[16]  
ADR[17]  
ADR[18]  
ADR[19]  
ADR[20]  
ADR[21]  
ADR[22]  
A1  
DQ3  
A9  
DQ9  
LAN  
TP2854  
8
6
A2  
DQ4  
A10  
A11  
A12  
A13  
A14  
A15  
A16  
DQ10  
DQ11  
DQ12  
DQ13  
DQ14  
DQ15/A-1  
33 ohm  
1
10  
11  
13  
42  
44  
45  
47  
48  
50  
51  
53  
5
RA4  
2
68  
3
A3  
DQ5  
4
A4  
DQ6  
3
A5  
DQ7  
TP1914  
2
A6  
DQ8  
1
1
RA5  
A7  
DQ9  
2
48  
17  
68  
3
A8  
DQ10  
DQ11  
DQ12  
DQ13  
DQ14  
DQ15  
ADDRESS BUS Topology  
ADR1-5  
A9  
A17  
16  
18  
9
TP2024  
A10/AP  
A11  
NC36  
NC40  
1
RA6  
2
68  
3
A19  
A20  
A21  
TP189  
TP190  
@R55  
0
10  
13  
ADR[17]  
C
C
256/512Mbit  
4
EDS2516AFTA-75-E  
S29GL064M90TCIR2  
FLASH  
Memory  
ASIC  
22 ohm  
ADR[22-1]  
1-5B/4-1C/1A/1B/4-5D  
SDRAM  
DATA[15-0]  
1-2B/4-1E/4-5B  
LAN  
100 ohm  
D
D
ADR6-23  
ASIC  
FG1  
TP294  
TP12  
TP10  
FG2  
R37  
SDRAM  
FG1  
FG2  
FG3  
0V  
0
R8  
22 ohm  
0
R128  
0V  
0V  
FLASH  
Memory  
0
C175  
C172  
C157  
C104  
R125  
0V  
0
24RET  
R112  
0
0
0
0
0
C115  
VDD3  
LAN  
R176  
24RET  
0
VDD24  
C3  
C13  
C87  
C1  
C2  
C159  
100 ohm  
4.7k  
R177  
4.7k  
R169  
4.7k  
R151  
4.7k  
R74  
0V  
0
C103  
C103  
C103  
R104  
E
E
C103  
C103  
C103  
0
VDD5  
TP7  
USB  
HOST  
R126  
C116  
C130  
C131  
C133  
C132  
C72  
C103  
FG4  
0V  
0
100 ohm  
R102  
0V  
C103  
C103  
0
C103  
C103  
C103  
C103  
C103  
TP296  
R7  
FG1  
0V  
USB_FG  
LAN_FG  
FG3  
0
R6  
VDD24  
24RET  
0
C65  
(1608)  
TP276  
@R3  
0
0V  
C103  
@C5  
0
TP8  
@R111  
0
FG_WLAN  
0V  
F
F
FG5  
FG4  
NAME CIR B512257  
CODE LV0034-001 (2/4)  
1
2
3
4
5
6
7
8
CR5000  
Confidential  
6-2  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Main PCB Circuit Diagram (3/4)  
1
2
3
4
5
6
7
8
LVPS, HVPS, Panel, Motor, Thermistor  
LVPS cross  
CN3  
MAIN MOTOR DRIVER  
CN12  
1k  
RA10  
TP75  
TP77  
TP35  
TP37  
TP39  
TP36  
Q5  
4
1
TP163  
2.2k  
C
HEATERONN  
HU+  
1
2
3
4
8
7
6
5
HEATERON  
1-3E  
C183  
C102  
2
B
HU-  
E
3
HV+  
47k  
0V  
TP299  
TP135 TP303 TP4  
TRDTC123JUA+  
TP230  
4
HV-  
U3  
TP142  
TP133  
TP137  
TP131  
TP76  
R64  
1k  
13  
24  
25  
R168  
20k  
3
5
R113  
1k  
0V  
VDD24  
24RET  
0V  
+24V  
HW+  
MDRST  
1-3E  
SR_RSTN  
OSCr  
OSCc  
A
A
C189  
C104  
(1608)  
TP300  
TP278 TP304 TP3  
TP231  
R114  
1k  
6
HW-  
C101  
C54  
2
24RET  
0V  
C77  
11  
12  
14  
TP229  
TP2  
TP301  
TP305  
7
C192  
C103  
GND  
0V  
0V  
MDCLK  
1-3E  
MDDO  
1-3E  
SR_CLK  
SR_DATA  
SR_ENB  
TP297  
C120  
TP200  
6
S0V  
C331  
C103  
C220  
8
C31  
VCC3  
VDD3  
VDD3  
10V  
6.3(SMD)  
105  
150k  
R80  
TP298 TP306  
TP302 TP161  
1%(F)  
C80  
5
+5V  
VDD5  
TP34 TP33  
TP31 TP32  
TP88  
TP92  
52  
55  
54  
51  
1.2  
9
U
U
V
V
W
W
FGO  
FGm  
MAIN_UOUT  
MAIN_VOUT  
MAIN_WOUT  
MAIN_FGS2  
1-2D  
@R209  
10k  
8B  
8C  
8C  
10  
11  
12  
13  
14  
C471  
R95  
0.15  
VDD3  
FG+  
FG-  
5B  
5B  
38  
39  
TP274  
@C193  
1.2  
2.0  
TP83  
24RET  
FGin+  
FGin-  
LPm+  
LPm-  
HAm+  
HAm-  
HBm+  
HBm-  
HCm+  
HCm-  
RSm  
@R210  
C91  
100  
TP87  
TP91  
1
AC_ZEROX  
AC_ZEROX  
R79  
2W  
2%(G)  
RSSm  
TP29  
1.2  
1-2E  
TP30  
(PITCH=15)  
@C191  
C101  
3.3k  
1%(F)  
C104  
10k  
TP134  
C119  
C118  
C117  
R171  
56k  
R157  
TP132  
MAIN_CTL  
1-3D  
0V  
TP138  
56k  
22  
23  
28  
29  
30  
31  
32  
33  
1%(F)  
C163  
1%(F)  
C102  
C164  
TP79  
C102  
0V  
HVPS  
CN13  
0V  
0V  
C102  
(1608)  
C102  
(1608)  
C102  
(1608)  
100k R170  
C156  
1
15  
16  
VCC24  
FG+  
FG-  
0V  
VDD24  
24RET  
FG+  
B
B
6B  
C221  
C129  
C104  
FG-  
6B  
C75  
2
3
24RET  
C90  
C104  
CONNECTOR:9615S-16A-PP  
C103  
TP47  
TP45  
R119  
100  
ANALOG  
FB_VCLN  
1-6B  
FB_VCLN  
C109  
C108  
0V  
C102  
C88  
SCANNER MOTOR DRIVER  
CN10  
A0V  
C103  
37  
40  
41  
1.2  
OUTm-A  
OUTm-B  
OUTm-C  
MAIN_UOUT  
MAIN_VOUT  
MAIN_WOUT  
5A  
5B  
5B  
R118  
R72  
15  
100  
ANALOG  
VDD3  
7
FB_DEV  
1-6A  
FB_DEV  
SENSE  
0V  
OT4  
10k  
1.2  
1.2  
C128  
C126  
0V  
A0V  
TP101  
TP105  
TP102  
TP100  
TP97  
C102  
C102  
RA9  
1k  
C102  
C89  
4
3
2
1
5
14  
13  
12  
11  
10  
9
A0V  
HU+  
HU-  
HV+  
HV-  
HW+  
HW-  
C103  
6
7
A0V  
R120  
1k  
TP93  
R81  
R152  
100k  
TP103  
R121  
R117  
R116  
R115  
SCAN_CTL  
1-3D  
100  
4
5
8
GRIDC  
1-2E  
FB_GRID  
1-6A  
FB_TRCCV  
1-6A  
FB_TR  
1-6A  
GRIDC  
100k  
TP89  
TP143  
TP44  
TP46  
TP43  
59  
58  
1
57  
6
100  
100  
100  
1%(F)  
1%(F)  
ANALOG  
ANALOG  
R82  
R89  
1k  
1k  
FB_GRID  
FB_TRCC  
FB_TR  
LPp+  
LPp-  
HAp+  
HAp-  
HBp+  
HBp-  
HCp+  
HCp-  
FGp  
RSp  
SCANNER_FGS  
1-2D  
C66  
C102  
TP50  
0V  
R90  
100k  
10  
11  
TP90 C158  
TP86  
R78  
0.62  
1.5  
ANALOG  
24RET  
C
C
8
7
C102  
C78  
VCC5  
GND  
VDD5  
0V  
1W  
2%(G)  
(PITCH=12.5)  
0V  
C98  
C221  
C103  
C105 C106 C107 C110  
C202 C203 C204 C205  
C166  
TP111 TP109  
C103  
64  
63  
62  
61  
60  
1.5  
6
5
4
3
2
1
COILU  
COILU  
COILV  
COILV  
COILW  
COILW  
SCANNER_UOUT  
SCANNER_VOUT  
SCANNER_WOUT  
A0V  
0V  
A0V  
0V  
C102  
8C  
8D  
8D  
C102  
C102  
C102  
C102  
TP108  
TP104  
TP110  
TP106  
C102  
C102  
C102  
1.5  
1.5  
6
8
HVPWMDEV  
1-3E  
HVPWMCHG  
1-3E  
HVPWMTRCC  
1-3F  
HVTRCV  
1-3E  
PWM_DEV  
PWM_CHG  
PWM_TRCC  
/TRCV  
C167  
C103  
3
4
7
1.5  
1.5  
1.5  
9
OUTp-A  
OUTp-B  
OUTp-C  
SCANNER_UOUT  
SCANNER_VOUT  
SCANNER_WOUT  
4C  
12  
C96  
C97  
C112  
IMSA-9615S-15A-PP-A  
4C  
4C  
C165  
C103  
0V  
C102  
(1608)  
C102  
(1608)  
C102  
(1608)  
0V  
VDD3  
C127  
C123 C124 C125  
EJECT_SEN/THM  
(1608)  
L2  
C101  
C101  
TP94  
0
CN6  
VDD3  
15  
16  
47  
C101  
C101  
17  
13  
4
HVSHTDWN  
1-3F  
HVSHTDWN  
VDD3  
ANALOG  
TNRLED_CTRL  
1-3E  
LEDIN  
LEDOUT  
TNRLED  
4F  
680  
1%(F)  
R97  
R96  
R173  
10k  
3
THM2  
(Edge)  
THM2  
1-6A/7D  
C122  
C101  
(Edge)  
43  
44  
TP38  
C174  
C101  
CompA+  
CompA-  
CompA_OUT  
D
D
R100  
10k  
C173  
C103  
R174  
18k  
ANALOG  
ANALOG  
TP162  
TP115  
0V  
VDD3  
THM1  
1-6A/5D  
(Center)  
18k  
1%(F)  
1%(F)  
T1_SOL  
T1SOL  
CONTACT  
0V  
TP85  
8E  
45  
46  
48  
50  
0V  
0V  
CompB+  
CompB-  
CompB_OUT  
REGout  
HTLIMITN  
1-2E/6D  
C138  
C102  
HVPS  
R179  
10k  
MAIN PCB  
ANALOG  
5
0V  
THM1  
(Center)  
THM1  
1-6A/7D  
THM2  
1-6A/5D  
(Center)  
(Edge)  
R54  
C178  
C101  
GEAR  
C177  
C103  
R180  
18k  
VDD3  
24RET  
0.5  
49  
33k  
R130  
HTLIMITN  
1-2E/8D  
VDD5  
REGin  
TP84  
1%(F)  
14  
15  
16  
REG_SOL  
S0V  
R58  
33k  
REG_SOL  
0V  
8E  
2
5
21  
20  
0V  
33k  
0.5  
0.5  
0V  
NC2  
REG_SOL  
T1_SOL  
REG_SOL  
2D  
TP113  
R59  
C137  
C102  
2
1
0V  
EJECT_SEN  
GND  
EJCT_SEN  
1-2E  
NC5  
T1_SOL  
9
2D  
C121  
C103  
150  
NC9  
C40  
C102  
VDD3  
34  
36  
42  
19  
18  
0.3  
24RET  
VCC3  
VDD3  
NC34  
NC36  
NC42  
FANHIGH  
FANLOW  
FAN  
4E  
IMSA-9615S-05A-PP-A  
CN9 10pin  
0V  
0.3  
0V  
IMSA-9615S-17A-PP-A  
(PITCH=15)  
BZX85-C11  
ZD2  
24RET  
TP307  
R99  
1.6k  
1%(F)  
F1  
27  
8
TNRLED straight  
CN9  
(1608)  
VCCm  
VCCp  
VDD24  
TF16SN1.60TTD  
TP40  
8
+5V  
VDD3  
VDD5  
PANEL  
53  
10  
C84  
C102  
VDD5  
VDD  
VCCsol  
E
E
R98  
18k  
1%(F)  
R124 R122  
CN14  
GND  
R134  
4.7k  
8
9
2
0V  
GND  
FAN  
0V  
330k  
C55  
C56  
C76  
10k  
C79  
0.3  
C104  
FAN  
26  
56  
17  
35  
0V  
8E  
SGND26  
SGND56  
PGND17  
PGND35  
TP51  
R135  
150  
VDD5  
1
3
1
2
PNEW_SEN  
1-2E  
PNEW_SEN  
PNLSW0  
C102  
(1608)  
VDD3  
0V  
24RET  
FG3  
C104  
(1608)  
C104  
(1608)  
TB6570FG  
TP57  
TP52  
3
1
24RET  
24RET  
R140  
1k  
R220  
4.7k  
C104  
QA1  
PNLSW0  
1-2E  
OT3  
(1608)  
ANALOG  
150  
R221  
R123  
47k  
2.2k  
RN4905  
10k  
TP81  
3
TNR_SEN  
1-6A  
TNR_SEN  
FAN_LOCK  
FAN_LOCK  
1-1F  
2
C145  
RN4905  
2.2k  
C200  
C201  
C111  
C102  
C140  
C101  
0V  
C139  
C101  
C102  
C102  
TP78  
0V  
TNRLED  
8D  
5
6
PNLLED0  
1-3E/1-6E  
A0V  
0V  
0V  
7
TNR_LED  
VDD3  
C101  
47k  
0V  
C134  
C102  
(1608)  
180  
TP227  
TP271  
TP228  
TP156  
TP56  
TP55  
TP54  
TP53  
4
QA1  
R139  
4
5
6
7
LED_READY  
LED_ERROR  
LED_DRUM  
LED_TONER  
0V  
L10  
L9  
0
150  
150  
150  
R138  
R137  
TP11  
TP114  
TP13  
0V  
PNLLED1  
1-3E/1-6E  
PNLLED2  
1-3E/1-6E  
PNLLED3  
1-3E/1-6E  
150  
R148  
R154  
R129  
R142  
0
0
0
5
PEDGE_SEN  
REG_FRONT  
REG_REAR  
PEDG_SEN  
1-2E  
REG_FRONT_SEN  
1-2E  
REG_REAR_SEN  
1-2E  
FRONT_COVER_SEN  
1-2E  
150  
150  
150  
L8  
4
F
F
R136  
L7  
10  
6
TP14  
F_COVER_SEN  
IMSA-9615S-08A-PP-A  
C161 C162C147 C150  
C149 C160 C135 C146  
NAME CIR B512257  
CODE LV0034-001 (3/4)  
B10B-PH-K-S(LF)(SN)  
0V  
UDZS6.8B  
0V  
0V  
1
2
3
4
5
6
7
8
CR5000  
Confidential  
6-3  
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Main PCB Circuit Diagram (4/4)  
1
2
3
4
5
6
7
8
LAN I/F, USB I/F, USB HOST,Wireless-LAN  
LAN_AVDD3  
@C21  
C8P  
TP171  
TP172  
@U7  
TP233  
62  
61  
64  
@R52  
0
LAN  
XTALOUT  
RSET_BG  
0V  
A
@C17  
C104  
A
@C18  
C103  
@R190  
12.1k  
1%(F)  
@R51  
1M  
@CN1  
SPEED  
:
YELLOW  
330  
@X1  
10  
9
0V  
LEDA  
VDD3  
LEDY_C  
@R2  
2B  
0V  
XTALIN  
LEDY_A  
HCM49 25.00000MHZ  
@C32  
C8P  
(1608)  
TP174  
6
7
1
2
3
7
8
guarding  
TPO+  
TPO-  
TD+  
TD-  
CT  
guarding  
RB751V-40  
@D2  
17  
@R191  
1k  
LAN_RST_N  
RSTn  
@C102  
C22P  
1-3D  
guarding  
guarding  
@C182  
C102  
HCM49 12.00000MHZ  
RD+  
RD-  
@U6  
TP23  
TP19  
TP179  
TP168  
@X3  
3
4
43  
TPI+  
TPI-  
X1in  
@U2  
VDD  
1
4
1
5
R92  
VDD5  
0V  
VOUT  
@R201  
49.9  
1%(F) 1%(F)  
(2012) (2012)  
@R199  
49.9  
1%(F)  
(2012)  
@R200  
49.9  
1%(F)  
(2012)  
@R198  
49.9  
3.3k  
@R1  
0V  
0V @R175  
51  
52  
11  
12  
21  
20  
22  
330  
TP130  
TP128  
TP65  
0V  
AEN/PSEN  
CSn  
VDD3  
LEDG_A  
LEDG_C  
WLAN_CSN  
1-3C  
IORDN  
1-3C/2-4A/1B  
IOWEN  
1-3C/2-4A/1B  
CS  
RD  
WR  
@C85  
C106  
@C99  
TP58  
@C86  
4.7k  
44  
3
100  
(1608)  
LINK  
@R167  
2
C106  
(2125)  
LEDB  
X2out  
C104  
NC  
@C100  
C104  
:
GREEN  
(2125)  
2B  
@R91  
680  
@C101  
C27P  
TP22  
LAN_CSN  
1-3D  
TP234  
TP232  
4
5
2
@R155  
100  
0.5  
0V  
NC  
NC  
NC  
NC4  
CE  
GND  
@C16  
@C15  
C104  
53  
54  
14  
15  
16  
C104  
R1170H331B-T1-F  
IORDN  
IOWEN  
RDn  
WRn  
I_LK/ACT  
I_SPEED  
LEDB  
LEDA  
NC5  
TP64  
@R1431k  
1-3C/2-4A/5B  
1-3C/2-4A/5B  
3B  
3A  
6
32  
35  
36  
TP26  
TP24  
NC6  
WLAN_RSTN  
1-3D  
RESET  
H_PSW1  
H_PSW2  
TP9  
13  
14  
@C148  
C104  
I_FULL/COL  
0V  
FG13  
FG14  
WLAN_PWR_ON  
1-3E  
B
TP170  
@R181  
B
55  
@R192 10k  
TP238  
VDD3  
IOIS16n  
0V  
LAN_FG  
TP140  
TP74  
10k  
@R150  
30  
31  
42  
41  
0V  
TP25  
RJLBC-248TC1  
WLAN_INT  
1-1C  
INT1  
INT2  
H_OC1  
H_OC2  
VDD_5V  
7D  
Wireless LAN  
(Straight)  
21  
20  
19  
22  
TP72  
TP183  
22  
EECS  
EECK  
TP181  
@R18410k  
@R18310k  
VDD3  
VDD3  
PME  
IRQ  
TP184  
TP239  
TP182  
23  
EEDIO  
@R185  
49  
50  
@CN11  
+3V  
47  
TP63  
TP59  
2
LAN_INT  
DATA[15-0]  
1-2B/2-1C/1E  
OTG_DM1  
OTG_DP1  
1-1D  
TP201  
TP122  
@RA11  
1
63  
64  
2
DATA[8]  
8
7
6
5
8
7
6
5
8
7
6
5
8
7
6
5
D0  
5
33  
33  
33  
33  
0V  
GND  
1
DATA[9]  
DATA[10]  
DATA[11]  
DATA[12]  
DATA[13]  
DATA[14]  
DATA[15]  
DATA[0]  
DATA[1]  
DATA[2]  
DATA[3]  
DATA[4]  
DATA[5]  
DATA[6]  
DATA[7]  
2
3
LAN_AVDD3  
VCC3A3  
D1  
@R110 22  
46  
47  
TP20  
TP17  
4
DATA-  
D2  
H_DM2  
H_DP2  
@C22  
C104  
@C23  
C104  
@C24  
C106  
(2012)  
3
4
@RA12  
1
3
DATA+  
D3  
TP237  
TP173  
TP124  
TP125  
TP127  
50  
49  
48  
47  
46  
45  
2
5
ADR[6]  
@R53  
4
@C114  
C47P  
100  
@R109  
100k  
@C113  
C47P  
22  
SA0  
SA1  
SA2  
SA3  
SA4  
GND3A3  
VCC18A5  
VCC18A60  
0V  
D4  
6
ADR[2]  
ADR[3]  
ADR[4]  
ADR[5]  
ADR[15]  
2
3
D5  
5
6
7
8
@RA7  
5
7
1
NC  
RESET  
VCC1.8A  
D6  
@R156  
3
2
1
100  
8
23  
59  
60  
TP69  
4
@RA13  
1
VDD3  
0V  
D7  
TEST0  
TEST1  
TEST2  
60  
10  
11  
12  
13  
15  
16  
17  
18  
TP117  
TP116  
D8  
C
C
TP176  
@R76 10k  
@R75  
2
3
6
FG  
SA5/FIFO_SEL  
D9  
0V  
@C181  
C104  
@C184  
C104  
@C33  
C106  
(2012)  
@R60  
100  
10k  
B6B-PH-K-K(LF)(SN)  
D10  
D11  
D12  
D13  
D14  
D15  
63  
8
4
@RA14  
1
GND18A63  
FG_WLAN  
38  
TP21  
ADR[22-1]  
CLKOUT  
1-5B/2-1C/2-1A/2-1B/5D  
2
3
4
GND18A8  
VCC3R3  
0V  
56  
57  
TP166  
TP167  
TCLK  
10  
53  
54  
TP60  
TEST_CK_EN  
VDD3  
CP_CAP1  
CP_CAP2  
@C151  
C823  
@C185  
C104  
@C186  
C106  
(2012)  
TP120  
TP121  
TP61  
OT2  
11  
12  
13  
@R165  
100  
61  
62  
VDD_5V  
GND3R3  
TEST2  
TEST1  
0V  
ADR[9]  
1-5B/2-1C/1C  
A0  
A1  
7B  
56  
55  
0V  
VDD3  
@C154  
C103  
Vdd_5V  
Vbus  
@R166  
10k  
TP62  
0V  
TP126  
DATA[8]  
DATA[9]  
@R77 10k  
42  
41  
40  
39  
38  
37  
36  
35  
34  
33  
32  
31  
30  
29  
28  
27  
SD0  
TP71  
@L4 (1608)  
0
4
3
2
1
4
3
2
1
4
3
2
1
4
3
2
1
5
6
7
8
5
6
7
8
5
6
7
8
5
6
7
8
24  
25  
@RA15  
33  
0V  
SD1  
DREQ1  
DREQ2  
TP66  
DATA[10]  
DATA[11]  
DATA[12]  
DATA[13]  
DATA[14]  
DATA[15]  
DATA[0]  
DATA[1]  
DATA[2]  
DATA[3]  
DATA[4]  
DATA[5]  
DATA[6]  
DATA[7]  
44  
25  
4
TP70  
VDD3  
SD2  
VCC3IO44  
VCC3IO25  
VDD3  
Vcc4  
Vcc14  
Vcc26  
Vcc40  
Vcc52  
Vcc58  
14  
26  
40  
52  
58  
SD3  
TP68  
TP67  
TP177  
@C179  
C104  
@C41  
C104  
@C44  
C104  
@R14910k  
28  
29  
C43  
C106  
(2012)  
VDD3  
SD4  
DACK1  
DACK2  
D
D
@RA16  
33  
SD5  
26  
9
@R144  
10k  
TP235  
@L1  
SD6  
GND26  
V18F  
0V  
LAN_AVDD3  
VCC1.8A  
VDD3  
SD7  
BLM11P300S  
TP178  
(1608)  
SD8  
TP28  
TP27  
@R94  
100k  
33  
34  
39  
45  
48  
@RA17  
33  
VCC1.8  
0V  
VDD3  
SD9  
H_SUSPEND/WAKEUP  
D_SUSPEND/WAKEUP  
GL  
TP236  
TP175  
@C35  
C106  
(2012)  
@L3  
1
@C36  
C104  
VCC1.8  
SD10  
SD11  
SD12  
SD13  
SD14  
SD15  
DGND1  
DGND9  
@R93  
100k  
9
BLM11P300S  
(1608)  
TP180  
24  
43  
59  
19  
27  
37  
57  
VCC1.8  
VCCK24  
VCCK43  
VCCK59  
DGND19  
DGND27  
DGND37  
DGND57  
TP18  
TP16  
@RA18  
33  
@R10610k  
@C34  
@C42  
C103  
@C37  
C103  
VDD3  
VDD3  
OTGMODE  
TP15  
C103  
10k  
58  
18  
@R108  
51  
DATA[15-0]  
0V  
0V  
GND58  
GND18  
ID  
AGND  
1-2B/2-1C/5B  
ADRESS,DATA BUS)  
ISP1362BD  
0V  
@R107 10k  
AX88796BLF  
E
E
TP265  
R22  
10k  
USBVCC  
1-2D  
R23  
15k  
TP268  
USB  
USBCTL  
1-3D  
CN2  
C12  
R33  
1.5k  
C101  
1
PC5V  
DP  
0V  
0V  
TP267  
TP266  
C19  
R32  
24  
3
USBDP  
1-3D  
R31  
24  
2
4
DN  
USBDN  
1-3D  
GND  
0V  
C20  
R30  
100k  
C68P  
C68P  
@DA1  
5
6
0V  
FG  
FG  
USB_FG  
F
F
0V  
DF5A6.8FU(F)  
UBR24-4K2G00  
NAME CIR B512257  
0V  
CODE LV0034-001 (4/4)  
1
2
3
4
5
6
7
8
CR5000  
Confidential  
6-4  
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High-voltage Power Supply PCB Circuit Diagram  
Confidential  
6-5  
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Low-voltage Power Supply PCB Circuit Diagram (100V)  
Confidential  
6-6  
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Low-voltage Power Supply PCB Circuit Diagram (200V)  
Confidential  
6-7  
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Wiring Diagram  
Confidential  
6-8  
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APPENDIX 1 SERIAL NUMBERING SYSTEM  
Each machine has a serial number label for the machine itself and property labels for some  
other parts. Refer to the information below for the meaning of the serial number and property  
codes and the location of each label.  
Serial number labels for the machine itself  
<How to Read>  
Serial number  
* * * * * * A 7 J 1 1 1 1 0 1  
Model number  
Serial number (6-digit)  
Manufacturing factory No.  
Year of manufacture  
7: 2007  
8: 2008  
Month of manufacture  
A : January E : May  
B : February F : June  
J : September  
K : October  
C : March  
D : April  
G : July  
H : August M : December  
L : November  
Fig. App. 1-1  
<Location>  
The back surface of the machine  
Serial label  
Fig. App. 1-2  
Confidential  
App. 1-1  
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Laser unit serial label  
<How to Read>  
LUS Model distinction  
Y delay  
Frame manufacturer  
and mold distinction  
T1 the 1st mold  
X delay  
Serial number  
Inspection machine  
Y3 the 3rd. mold  
Polygon motor distinction  
Fig. App. 1-3  
<Location>  
Serial label  
Laser unit  
Serial label  
Drive sub ASSY  
Drive sub ASSY  
2 to 10mm  
Serial label  
Fig. App. 1-4  
Confidential  
App. 1-2  
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Toner cartridge and Drum unit serial label (in common)  
<How to read>  
Month of manufacture  
A : January E : May  
B : February F : June  
J : September  
K : October  
Assembly line number  
C : March  
D : April  
G : July  
H : August M : December  
L : November  
Serial number (6-digit)  
Toner filling amount (A to D, 5)  
Manufacturing factory No.  
Year of manufacture  
7: 2007  
8: 2008  
Fig. App. 1-5  
<Location>  
Drum unit  
Toner cartridge  
Serial label  
Serial label  
Fig. App. 1-6  
Fig. App. 1-7  
Confidential  
App. 1-3  
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APPENDIX 2 SCREW CATALOGUE  
Taptite bind B  
Taptite bind B  
M3x10  
Taptite bind B  
M4x12  
Taptite cup B  
Taptite cup B  
M3x8  
Taptite cup B  
M4x12  
Taptite cup S  
Taptite cup S  
M3x6 SR  
Taptite flat B  
Taptite flat B  
M3x10  
Screw pan (S/P washer)  
Screw pan (S/P washer)  
M3.5x6  
Taptite pan (S/P washer)  
Taptite pan (S/P washer)  
S M3x8  
Taptite pan (washer)  
Taptite pan (washer)  
B M4x14  
Confidential  
App. 2-1  
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APPENDIX 3 DELETION OF PERSONAL INFORMATION  
Personal information such as wired and wireless network settings in the machine is recorded  
in the EEPROM on the Main PCB. Follow the procedure described below to delete this  
information with a single operation.  
(Refer to "1.2 User Mode" (Network Reset 1) in Chapter 5.)  
<Operating Procedure>  
(1) Check that the front cover is closed.  
(2) Turn ON the power switch while holding down the [Go] button.  
Check that Toner/Drum/Error LEDs are lighted.  
(3) Release the [Go] button and check that all LEDs are out.  
(4) Press the [Go] button 7 times and check all LEDs are lighted for one second.  
Confidential  
App. 3-1  
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APPENDIX 4 REFERENCES  
This page provides the retrieve information. It is possible to get the instruction of the subject  
by just clicking on the link below.  
1. Message indication  
2. Diameter of rollers  
3. Machine specification  
(Refer to “2. SPECIFICATIONS LIST”, Reference 1 of the Service Reference Manual.)  
4. Paper specification  
(Refer to “2.6 Paper”, Reference 1 of the Service Reference Manual.)  
5. Toner cartridge weight information  
(Refer to “APPENDIX 1 TONER CARTRIDGE WEIGHT INFORMATION”, of the Service  
Reference Manual.)  
6. Parts life reset  
Confidential  
App. 4-1  
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APPENDIX 5 GLOSSARY  
ACRONYMS AND TECHNICAL TERMS  
In this manual and the Service Reference Manual, the manual specific acronyms and  
technical terms are used in addition to the generally used ones. The table below contains  
typical acronyms and technical terms that are used throughout these manuals.  
ASIC  
CN  
Application Specific Integrated Circuit  
Connector  
CO  
Collimate  
CPU  
dB  
Central Processing Unit  
decibel  
DEV  
dpi  
Development  
dots per inch  
EEPROM  
HEX  
HVPS  
IF  
Electronically Erasable and Programmable Read Only Memory  
Hexadecimal  
High Voltage Power Supply  
Interface  
IPv4  
IPv6  
LD  
Internet Protocol Version 4  
Internet Protocol Version 6  
Laser Diode  
LED  
LVPS  
N/A  
Light Emitting Diode  
Low Voltage Power Supply  
Not Applicable  
NC*  
Network Circuit  
NVRAM  
ppm  
RAM  
SW  
Nonvolatile Random Access Memory  
Prints per minute  
Random Access Memory  
Switch  
* Excluding the acronym shown on the wiring diagram or circuit diagram.  
Confidential  
App. 5-1  
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