Breckwell Stove P24FS User Manual

TRADITION SERIES P24

P24FS

P24I

OWNER’S MANUAL

Warning: If your appliance is not properly installed a house fire may result. For your safety, follow

the installation directions. Contact local building or fire officials about restrictions and installation

inspection requirements in your area.

PLEASE read this entire manual before installation and use of this pellet fuel-burning room heater.

Failure to follow these instructions could result in property damage, bodily injury, or even death.

Save these instructions

PROFESSIONAL INSTALLATION IS HIGHLY RECOMMENDED

Manufactured by

National Steelcrafters of Oregon, Inc.

DBA Breckwell Hearth Products

Eugene, Oregon

ã BRECKWELL HEARTH PRODUCTS

C-L-060 1/05

Grand Prairie, Texas

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SAFETY PRECAUTIONS

Do not operate your stove if you smell smoke

coming from it. Turn it off, monitor it, and call your

dealer.

Never try to repair or replace any part of the

stove unless instructions are given in this

manual. All other work should be done by a

trained technician.

Never use gasoline, gasoline-type lantern fuel,

kerosene, charcoal lighter fluid, or similar liquids to

start or “freshen up” a fire in this stove. Keep all

such liquids well away from the stove while in use.

Do not throw this manual away. This manual

has important operating and maintenance

instructions that you will need at a later time.

Always follow the instructions in this manual.

Never block free airflow through the open vents of

the stove.

Do not place clothing or other flammable

items on or near the stove.

Keep foreign objects out of the hopper.

The viewing door must be closed and latched

during operation.

The stove will not operate during a power outage.

If an outage does occur, check the stove for

smoke spillage and open a window if any smoke

spills into the room.

Do not operate the stove if the flame

becomes dark and sooty or if the burnpot

overfills with pellets. Turn the stove off,

periodically inspect it, and call your dealer.

Disconnect the power cord before performing any

maintenance or repairs on the stove.

Hot while in operation. Keep children,

clothing, and furniture away. Contact may

cause skin burns. Educate all children of the

danger of a high temperature stove. Young

children should be supervised when they are

in the same room as the stove.

NOTE: Turning the stove “off” does not disconnect

all power from the stove.

If the stove is installed in a room without air

conditioning, or in an area where direct

sunlight can shine on the unit, it is possible

this can cause the temperature of the stove to

rise to operational levels; one of the sensors

could then make the stove start on its own. It

is recommended that the stove be unplugged

when not in use for extended amounts of time

(i.e. during the summer months).

During the start up period; 1) DO NOT open the

viewing door; 2) DO NOT open the damper more

than ¾”; 3) DO NOT add pellets to the burnpot

by hand; 4) DO NOT use the Fuel Feed button

(unless you are priming the auger after running

out of pellets) as a dangerous condition could

result.

Do not unplug the stove if you suspect a

malfunction. Turn the stove off, periodically

inspect it, and call your dealer.

Contact your local building officials to obtain a

permit and information on any installation

restrictions or inspection requirements in your

area. Notify your insurance company of this stove

as well.

The exhaust system must be completely

airtight and properly installed. The pellet vent

joints must be sealed with RTV 500°F

(260°C) silicone sealant, and with UL-181-AP

foil tape.

This unit must be properly installed to prevent the

possibility of a house fire. The instructions must be

strictly adhered to. Do not use makeshift methods

or compromise in the installation.

Allow the stove to cool before carrying out

any maintenance or cleaning. Ashes must be

disposed in a metal container with a tight lid

and placed on a no combustible surface well

away from the home structure.

Your stove requires periodic maintenance and

cleaning. Failure to maintain your stove may lead

to smoke spillage in your home.

This stove is designed and approved for

pelletized wood fuel only. Any other type of

fuel burned in this heater will void the

warranty and safety listing.

This stove must be connected to a standard 120

V., 60 Hz grounded electrical outlet. Do not use an

adapter plug or sever the grounding plug. Do not

route the electrical cord underneath, in front of, or

over the stove.

When installed in a mobile home, the stove

must be bolted to the floor, have outside air,

and NOT BE INSTALLED IN A BEDROOM

(Per H.U.D. requirements). Check with local

building officials.

The exhaust system should be checked, at a

minimum, at least twice a year for any build up of

soot or creosote.

Breckwell Hearth Products grants no

warranty, implied or stated, for the

installation or maintenance of your stove,

and assumes no responsibility of any

consequential damage(s).

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TABLE OF CONTENTS

INTRODUCTION

SAFETY PRECAUTIONS

SPECIFICATIONS

INSTALLATION

Preparation

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Clearances

Combustion Air Supply

When Outside Air Is Not Used

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Venting

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Freestanding Installations

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Insert Installations

Electrical Installation

-------------------------------------------------------------------------------- 11

------------------------------------------------------------------------------ 14

Special Mobil Home Requirements

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OPERATION

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Proper Fuel

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Pre-Start-Up Check

Building a Fire

------------------------------------------------------------------------------- 15

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The HotRod™ Automatic Fire Starter

-------------------------------------------------------- 15

Panel Controls

Opening Door

Room Air Fan

------------------------------------------------------------------------------------- 15

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Re-Starting a Warm Stove

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If Stove Runs Out Of Pellets

-------------------------------------------------------------------- 17

Damper Control

Refueling

------------------------------------------------------------------------------------ 17

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Breckwell Maintenance Tool

Shutdown Procedure

-------------------------------------------------------------------- 17

----------------------------------------------------------------------------- 17

Safety Features

Optional Thermostat

Thermostat Installation

------------------------------------------------------------------------------------ 17

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(Please Read This) Operating Safety Precautions

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MAINTENANCE

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Ash Removal

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Ash Disposal - Freestanding

Ash Disposal - Insert

------------------------------------------------------------------- 20

------------------------------------------------------------------------------ 20

Vacuum Use

Cleaning

Blowers

---------------------------------------------------------------------------------------- 21

---------------------------------------------------------------------------------------------- 21

Chimney Cleaning

-------------------------------------------------------------------------------- 22

Recommended Maintenance Schedule

Removal & Replacement of Broken Door Glass

----------------------------------------------------- 22

------------------------------------------ 22

TROUBLE SHOOTING GUIDE

-------------------------------------------------------------------------- 24

Smoke Smell or Soot Build-Up

---------------------------------------------------------------- 29

ELECTRICAL DIAGRAM

REPLACEMENT PARTS LIST

--------------------------------------------------------------------------------- 30

-------------------------------------------------------------------------- 31

WARRANTY

------------------------------------------------------------------------------------------------------ 32

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INSTALLATION

SPECIFICATIONS

FREESTANDING:

Width: 26”

Height: 33 ¼”

Depth: 30 7/8” (excluding ash lip)

Weight: 325 lbs.

Flue size: 3” or 4”

Hopper Capacity: Up to 65 lbs.

(this can vary widely depending on pellet size, length, and diameter)

EPA status: exempt

Burn time: 1 lb. to 5 lbs. per hour

BTU range: 8,200 to 50,000

Approved installations: mobile home, alcove, conventional

SIDEWALL CLEARANCES

FIGURE 1

FIREPLACE INSERT:

Width: 22” (at fireplace rear)

29 ½” (at fireplace opening)

Height: 21” (in fireplace)

Depth: 23 ½” (total)

16 3/8” (in fireplace)

Flashing Size: 44 ½” W x 28” H (medium)

48 ½” W x 32” H (large)

Weight: 250 lbs.

Flashing: 13 lbs.

Flue size: 3” or 4”

Hopper Capacity: Up to 70 lbs.

(this can vary widely depending on pellet size, length, and diameter)

EPA status: exempt

Burn time: 1 lb. to 5 lbs. per hour

BTU range: 8,200 to 50,000

Approved installations: zero-clearance, masonry, as a built-in

ALCOVE CLEARANCES

FIGURE 2

PREPARATION

Factory packaging must be removed, and some minor assembly work is required

prior to installation. Access to the rear of the stove is necessary.

The circuit board/control panel must be unpacked and installed in the side

flashing on the insert. (See installation instructions provided with the circuit

board)

NOTE: Normally, your dealer will perform these functions.

CLEARANCES

The Breckwell P24 Freestanding has been tested and listed for installation in

residential, mobile home and alcove applications.

The P24 Insert is approved for installation into code complying masonry

fireplaces.

The P24 Insert is also approved for use in listed factory built fireplaces (UL 127)

and standard residential built-ins (see As A Built-In Fireplace), including Mobile

Home built-in installations, of the following description: all brands at least 36”

wide and 20” high.

FIGURE 3

FLOOR PROTECTION: Freestanding installations, minimum 25” wide by 35”

deep. The stove must be placed on a continuous (grouted joints)

noncombustible material such as ceramic tile, cement board, brick, 3/8”

millboard or equivalent, or other approved or listed material suited for floor

protection.

THE MATERIAL(S) USED MUST HAVE, OR COMBINE TO HAVE, A MINIMUM

INSULATIVE RATING OF ‘R1’.

NOTE: ceramic tile, or any tile, requires a continuous sheet beneath to prevent

the possibility of embers falling through to the combustible floor if cracks or

separation should occur in the finished surface, this would include floor

protection for Built-in raised hearths. Check local codes for approved

alternatives.

Clearances are measured from the sides, back and face (door opening) or stove

body (refer to fig. 4).

DO NOT USE MAKESHIFT MATERIALS OR COMPROMISES IN THE

INSTALLATION OF THIS UNIT.

FLOOR PROTECTION

FIGURE 4

INSTALL VENT WITH CLEARANCES SPECIFIED BY THE VENT

MANUFACTURER.

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INSTALLATION

COMBUSTION AIR SUPPLY

For a mobile home installation the stove must be connected to an

outside source of combustion air. A 2” inside diameter metallic pipe,

either flexible or rigid, may be attached to the inlet at the stove’s rear

(refer to figures 5 & 6). A rodent guard (minimum ¼” wire

mesh)/wind hood must be used at the terminus (refer to figure 7). All

connections must be secured and airtight by either using the

appropriately sized hose clamp and/or UL-181-AP foil tape.

For mobile home installations only: 2” inside diameter pipe may

be used for the first 5 feet of combustion air supply run. From 5 to 10

feet use 2 ¾” inside diameter pipe. No combustion air supply may

exceed 10 feet.

Sources of Outside Combustion Air

a. In fireplaces

REAR VIEW P24FSA

FIGURE 5

Chimney top.

Ash clean out door.

b. For freestanding installations

A hole in floor near stove rear terminating only in a

ventilated crawl space.

A hole in the wall behind the stove.

WHEN OUTSIDE AIR IS NOT USED

If outside air is not used, it is important that combustion air is easily

available to the air inlet. A closeable outside air register can be used

in tightly insulated homes. In insert installations, flashing vents

should not be restricted. The flashing should not necessarily seal the

fireplace face.

VENTING

The Breckwell P24 Freestanding is certified for use with listed TYPE

L-Vent, 3” or 4” diameter in size. The stove was tested with Simpson

Duravent brand. Class “A” chimney is not required. Refer to the

instructions provided by the vent manufacturer, especially when

passing through a wall, ceiling or roof.

REAR VIEW P24I

FIGURE 6

This is a pressurized exhaust system. All vent connector joints must

be sealed with 500°F (260°C) RTV silicone sealant to ensure

consistent performance and avoid smoke spillage. All horizontal

connector joints must be sealed with UL-181-AP foil tape. We

recommend that all vertical vent connector joints be secured with a

minimum of 3 screws.

DO NOT CONNECT THIS UNIT TO A CHIMNEY FLUE SERVING

ANOTHER APPLIANCE.

DO NOT INSTALL A FLUE DAMPER IN THE EXHAUST VENTING

SYSTEM OF THIS UNIT.

INSTALL VENT AT CLEARANCES SPECIFIED BY THE VENT

MANUFACTURER.

FIGURE 7

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INSTALLATION

Equivalent Vent Length (EVL)

The longer the run of pipe in your installation (both with insert and

freestanding), the more restriction there is in the system. Therefore,

larger diameter pipe should be used.

Use 4” pipe if you have more than 15 feet of equivalent vent

length.

Horizontal runs shall not exceed 10’ of EVL.

Recommended vertical runs to be minimum of 8’.

To calculate EVL, use the following conversions:

90º elbow or “T”

45º elbow

= 5 equivalent feet

= 3 equivalent feet

Horizontal Pipe Run

Vertical Pipe Run

= 1 equivalent foot per actual foot

= 0.5 equivalent foot per actual foot

NOTE: At altitudes above 3,000 feet, we suggest the use of 4”

diameter vent at an EVL of 7 feet or more.

FREESTANDING INSTALLATION

A. HORIZONTALLY THROUGH WALL (refer to Figure 8)

NOTE: Follow L-Vent chimney manufacturer’s instructions.

1. Position stove, adhering to clearances shown in Figures 1 & 2.

2. Locate position of hole in wall; directly behind stove exhaust

vent (refer to figure 5).

3. Always maintain 3” clearance from combustible materials.

4. Install L-Vent wall thimble per L-Vent manufacturer’s

instructions.

5. Attach enough piping to penetrate and extend at least 6”

beyond exterior walls. An 8-foot vertical pipe run is suggested

where possible to reduce the possibility of smoke spillage in the

event of a loss of negative pressure.

6. Attach cap and seal outside wall thimbles with non-hardening

waterproof mastic.

7. Termination should not be located so that hot exhaust gases

can ignite trees, shrubs, or grasses or be a hazard to children.

Exhaust gases can reach temperatures of 500ºF and cause

serious burns if touched.

FIGURE 8

Locate terminations: a) not less than 3 feet above any

forced air inlet located within 10 feet; b) not less than 4

feet below or horizontally from, or one foot above, any

door, window or gravity air inlet into any building; c) not

less than two feet from an adjacent building and not

less than 7 feet above grade when located adjacent to

a public walkway. Mobile home installations must use

a spark arrester.

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INSTALLATION

B. VERTICALLY WITH NEW CHIMNEY SYSTEM (Refer to

Figure 9a & 9b)

NOTE: Follow L-Vent chimney manufacturer’s instructions.

OPTION: To achieve a center vertical installation a 45º elbow and a

clean-out tee can be used to offset the pipe from the exhaust outlet

to the rear center of the stove (see figure 9a). You can also use the

P24FS Vertical Install Kit (part # A-VIK) (see figure 9b).

OPTION: Install L-Vent elbow in place of clean-out tee. Locate

stove. Drop plumb bob to center of tee outlet, mark point on ceiling.

Install ceiling support and L-Vent pipe per L-Vent manufacturer’s

instructions.

1. Always maintain 3” clearance from combustible materials.

When passing through additional floors or ceilings, always

install firestop spacer.

2. After lining up for hole in roof, cut either around or square hole

in roof, always 3” larger all the way around pipe. Install upper

edge and sides of flashing under roofing materials, nail to the

roof along upper edge. Do not nail lower edge. Seal nail heads

with non-hardening waterproof mastic.

3. Apply non-hardening, waterproof mastic where the storm collar

will meet the vent and flashing. Slide storm collar down until it

sits on the flashing. Seal and install cap. Mobile home

installations must use a spark arrester.

FIGURE 9a

FIGURE 9b

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INSTALLATION

C. VERTICALLY INTO EXISTING CHIMNEY SYSTEM

Adapters are available to adapt from 3” L-Vent to 6” or 8” Class-A

chimney. (Figure 10a)

As an alternative, 3” or 4” L-Vent can be run inside existing chimney

to termination. (Figure 10b)

This is the preferred method.

Follow guidelines for equivalent vent length.

FIGURE 10a

FIGURE 10b

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INSTALLATION

D. VERTICALLY INTO EXISTING MASONRY

FIREPLACE

NOTE: Follow L-Vent chimney manufacturer’s

instructions.

1. Have the masonry chimney inspected by a qualified

chimney sweep or installer to determine its structural

condition.

2. You will need a pipe length equal to the chimney

height from the hearth. If outside combustion air is to

be used, you will need a pipe length equal to the

chimney height plus 18 inches.

3. Install a blanking plate and the chimney pipe, and if

used the outside air pipe, as shown in Figure 11.

4. Attach the L-Vent adapter, a section of pipe and

clean out tee, making sure the clean out tee is

centered in the chimney flue area. Use RTV,

metallic tape, and a minimum of three self-taping

screws at all joint connections to ensure a tight seal.

5. Position the stove, adhering to the clearances in

Figures 1 & 2.

6. Measure and build chimney top plate. Cut out holes

for chimney pipe, and if used the outside air pipe.

Install and seal with non-hardening mastic to

prevent water leakage. Install vent cap.

FIGURE 11

E. INSTALLATION THROUGH SIDE OF MASONRY

CHIMNEY

NOTE: Follow L-Vent chimney manufacturer’s

instructions.

1. Position the stove, adhering to the clearances in

Figures 1 & 2. Mark the center of the hole where the

pipe is to pierce the masonry chimney.

2. It will be necessary to break out the masonry around

the location of the pipe center mark. Use a 4-inch

diameter hole for 3-inch pipe and 5-inch diameter

hole for 4-inch pipe.

3. Measure and build chimney top plate. Cut out holes

for chimney pipe, and if used the outside air pipe.

4. Install the tee on the bottom of the vertical pipe

system and lower it down the chimney until the

center branch of the tee is level with the center of

the hole in the masonry, as shown in Figure 12.

5. Install and seal the top plate from step 3 with non-

hardening mastic. Slip the storm collar over the pipe,

and while holding the pipe at the proper elevation,

affix the collar with a minimum of three ¼” stainless

steel sheet metal screws. Seal all joints and seams

around the collar.

6. Connect the horizontal pipe by pushing it through

the hole in the masonry and lining it up with the

branch in the tee. Push the pipe into the tee while

twisting it to lock it into the tee.

7. If desired, once the horizontal pipe is in place, the

space between the pipe and masonry may be filled

with high-temperature grout.

FIGURE 12

8. Install the trim collar. An adjustable pipe length and

adapter may be needed to finish the connection to

the stove.

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INSTALLATION

INSERT INSTALLATIONS

Insert installations must be vented with 3” or 4” pipe.

Pipe may be single wall stainless steel flexible pipe.

Vent may terminate within chimney beyond a blanking

plate or extend to the chimney top. See

“COMBUSTION AIR SUPPLY” for outside air access

information.

The fireplace and chimney should be cleaned

thoroughly before starting the installation. We suggest

painting the interior of particularly old and dirty

fireplaces to seal any odors. In zero-clearance

fireplace installations, when the fireplace opening is

above the floor or raised hearth, the adjustable

“Breckwell P24 Z-C Skirt” (part # A-ZC-SKRT), or

“Breckwell P24 Z-C Legs” (part #A-S-ZCLEGS), can

be used to bridge the gap between the hearth and

stove bottom. (Refer to figure 13)

A. ASSEMBLING THE FLASHING SET

Follow the instructions packaged with the P24

Flashing set part C-P24-MEDFL-C or C-P24-LGFL-C.

(Refer to Figure 14)

FIGURE 13

FIGURE 14

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INSTALLATION

B. WHEN VENT PIPE EXTENDS TO

CHIMNEY TOP

(Refer to Figure 15)

1. You will need a pipe length equal to the

chimney height (from hearth) plus 6 inches. If

outside combustion air is to be used, you will

need a pipe length (see “COMBUSTION AIR

SUPPLY”) equal to the chimney height plus

12 inches.

2. Attach cerablanket wrap to the end of vent

pipe that will connect to the stove. Use 12-

inch lengths of light gauge metal wire (not

included) or metallic tape (not included). This

is to protect interior components from excess

heat.

3. Set the insert on the hearth and slide it in far

enough to attach the vent pipe (and

combustion pipe if used).

4. Attach flashing (refer to Figure 14), route

power cord out the side nearest a 120V

receptacle. Slide in insert.

5. Measure and build chimney top. Cut out hole

for vent pipe (and combustion air intake pipe,

if used). Install and seal with a non-

hardening mastic to prevent water leakage.

Install the vent cap.

C. WHEN VENT PIPE EXTENDS THROUGH

CHIMNEY BLANKING PLATE

(Masonry Fireplaces Only)

(Refer to Figure 15)

1. You will need a pipe length that extends 12”

above the blanking plate. NOTE: This

installation is optional but not recommended.

Outside combustion air cannot be drawn

from the chimney cavity in this installation.

2. Attach cerablanket wrap to that end of vent

pipe that will connect to the stove. Use 12-

inch lengths of light gauge metal wire (not

included) or metallic tape. This is to protect

interior components from excess heat.

3. Measure and build blanking plate. Cut out

hole for vent pipe (and combustion air intake

pipe, if used). Install and carefully seal

blanking plate with non-hardening mastic.

Failure to properly seal may result in smoke

spillage.

FIGURE 15

4. Slide vent pipe (and intake pipe if used) up

through the blanking plate hole, leaving

enough to pull back down.

5. Set the insert on the hearth, adjust the

leveling bolts on the rear sides, and slide it in

far enough to attach the vent pipe (and

combustion air pipe if used). Be sure to seal

where the pipe passes through the blanking

plate.

6. Attach flashing (refer to Figure 14), route

power cord out the side nearest a 120V

receptacle. Slide in insert.

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INSTALLATION

D. AS A BUILT-IN FIREPLACE

Figures 16 and 17 describe a P24 installation

vented into either a special chase built outside

an outer wall or a false inside wall. This is

especially suited for new construction or

remodeling.

The equipment compartment (sides and rear of

the stove in fireplace) must be enclosed per the

applicable electrical standards.

NOTE: Floor protection for Built-in raised

hearths requires a continuous sheet beneath to

prevent the possibility of embers falling through

to the combustible floor if cracks or separation

should occur in the finished surface.

The chase dimensions shown are

minimums and must be maintained.

FIGURE 16

FIGURE 17

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INSTALLATION

E. INSTALLATION IN TO A FACTORY BUILT

(METAL) FIREPLACE

(Refer to figure 18)

When installing into a factory built fireplace, the firebox

must accept the insert without modification other than

removing bolted or screwed together pieces such as

smoke shelf/deflectors, ash lips, screen or door tracks

and damper assemblies. These items must be reinstalled

to restore the fireplace to its original operating condition if

the insert is removed and not replaced. The removal of

any part must not alter the integrity of the listed fireplace

in any way. In zero-clearance fireplace installations, when

the fireplace opening is above the floor or raised hearth,

the adjustable “Breckwell P24 Z-C skirt” (part # A-ZC-

SKRT), or “Breckwell P24 Z-C Legs” (part #A-S-

ZCLEGS), can be used to bridge the gap between the

hearth and stove bottom.

(Refer to figure 13)

The factory built fireplace must be listed per UL 127.

Installation must include a full height listed chimney liner

meeting type HT requirements (2100° F) per 1777 (U.S.).

The liner must be securely attached to the insert flue

collar and the chimney top. The damper area must be

sealed to prevent room air passage to chimney cavity.

Alteration of the fireplace in any manner is not permitted

except with the following exceptions:

External trim pieces, which do not affect the

operation of the fireplace, may be removed proving

they can be stored on or within, the fireplace for re-

assembly if the insert is removed.

The fireplace damper may be removed to install the

chimney liner.

Circulating air chambers, louvers or cooling air inlet or

outlet ports (i.e. in a steel fireplace liner or metal heat

circulator) shall not be blocked.

Means must be provided for removal of the insert to clean

the chimney flue.

A permanent metal warning label must be attached to the

back wall of the fireplace opening stating the following:

FIGURE 18

“This fireplace has been altered to accommodate a

fireplace insert and should be inspected by a

qualified person prior to re-use as a conventional

fireplace.”

This label is available upon request.

Final approval is contingent on the authority having

jurisdiction.

ELECTRICAL INSTALLATION

SPECIAL MOBILE HOME REQUIREMENTS

This stove is provided with a 6-foot grounded electrical cord

extending from the rear of the stove. We recommend

connecting to a good quality surge protector that is plugged

into a standard three-prong, 120V, 60 Hz electrical outlet.

Voltage variations can lead to serious performance

problems. The Breckwell electrical system is designed for

120V AC with no more than 5% variation. Breckwell cannot

accept responsibility for poor performance or damage due to

inadequate voltage. If connected to an older, two-prong

outlet, a separate ground wire should be run to a proper

ground (refer this to a qualified technician). Always route the

electrical cord so that it will not come in contact with any hot

part of the stove.

WARNING: DO NOT INSTALL IN A SLEEPING ROOM.

For installation in a mobile home, an outside source of combustion air must

be used (see “COMBUSTION AIR SUPPLY”).

The P24 must be grounded to the steel chassis of the home with 8 Ga.

copper wire using a serrated or star washer to penetrate paint or protective

coating to ensure grounding.

The P24 must be securely fastened to the floor of the mobile home through

the two holes in the rear of the stove using two ¼” lag bolts that are long

enough to go through both a hearth pad, if used, and the floor of the home.

Refer to “VENTING” for proper exhaust configurations.

CAUTION: THE STRUCTURAL INTEGRITY OF THE MOBILE HOME

FLOOR, WALL AND CEILING/ROOF MUST BE MAINTAINED.

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OPERATION

PANEL CONTROLS (See Figure 19)

The blowers and automatic fuel supply are controlled from a panel on the left-hand side of the P2000.

The control panel functions are as follows.

a. ON/OFF SWITCH

When pushed the stove will automatically ignite. No other firestarter is necessary. The igniter will

stay on for at least 10 and up to 15 minutes, depending on when Proof of Fire is reached. The

fire should start in about 5 to 7 minutes.

The green light located above the On/Off button (in the On/Off box) will flash during the ignition

start-up period. (See figure 19)

The Heat Level Advance is inoperable during the ignition start period. When the green light

continuously stays on the Heat Level Advance can be adjusted to achieve the desired heat

output.

NOTE: When not connected to a thermostat if the stove has been shut off, and you want to re-start it

while it is still warm, the “on/off” button must be held down for 2 seconds.

b. FUEL FEED SWITCH

When the “Fuel Feed” button is pushed and held down the stove will feed pellets continuously

into the burnpot.

While the stove’s auger system is feeding pellets the green light (in the “Fuel Feed” box) will be

illuminated.

(See figure 19)

CAUTION: DO NOT USE THIS CONTROL DURING NORMAL OPERATION BECAUSE IT COULD

SMOTHER THE FIRE AND LEAD TO A DANGEROUS SITUATION.

c. HIGH FAN SWITCH

The room air fan speed varies directly with the feed rate. The “HIGH FAN” switch overrides this

variable speed function. It will set the room air blower speed to high at any feed rate setting.

When the “HIGH FAN” button is pushed the room air fan will switch to its highest setting.

When this button is pushed again the room air fan will return to its original setting based on the

Heat Level Advance setting.

d. RESET TRIM

FIGURE 19

Different size and quality pellet fuel, and installation altitude, may require adjustment of the “1” feed

setting on the Heat Level Advance bar graph. This is usually a one-time adjustment based on the

fuel you are using. The “RESET TRIM” button, when adjusted, will allow for 3 different feed rate

settings for the #1 feed setting only. To adjust simply push the “RESET TRIM” button while the

stove is operating at setting “1” and watch the bar graph.

When the “1” & “3” lights are illuminated on the bar graph the low feed rate is at its “lowest”

setting.

(Approx. 0.9 pounds per hour)

When the “1” light is illuminated on the bar graph the low feed rate is at its “normal” setting.

When the “1” & “4” lights are illuminated on the bar graph the low feed rate is at its “highest”

setting.

(Approx. 1.1 to 1.2 pounds per hour)

NOTE: When the stove is set on “1” the “reset trim” values will be shown on the Heat Level Advance

bar graph. For example if the Reset Trim is set to its lowest setting every time the stove is set to low

the “1” and “4” lights will be illuminated on the bar graph.

e. HEAT LEVEL ADVANCE

This button when pushed will set the pellet feed rate, hence the heat output of your stove. The

levels of heat output will incrementally change on the bar graph starting from level “1” to “5”.

NOTE: When dropping 3 or more heat level settings (4 to 1, or 5 to 2 or 1) push the ‘High Fan’ button

and allow the room air fan to run at that setting for at least 5 minutes to prevent the stove from

tripping the high temp thermodisk. If the high temp thermodisk does trip see “SAFETY FEATURES”

on the next page.

CAUTION: THE “5” SETTING IS DESIGNED FOR TEMPORARY USE ONLY. IF USED FOR

EXTENDED PERIODS, IT CAN SIGNIFICANTLY REDUCE THE LIFE EXPECTANCY OF THE

ELECTRICAL COMPONENTS. AVOID USE AT THIS SETTING FOR MORE THAN ONE OR TWO

HOURS AT A TIME.

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OPERATION

PROPER FUEL

THIS STOVE IS APPROVED FOR BURNING PELLETIZED WOOD FUEL ONLY! Factory-approved pellets are those ¼” or 5/16” in

diameter and not over 1” long. Longer or thicker pellets sometimes bridge the auger flights, which prevents proper pellet feed. Burning

wood in forms other than pellets is not permitted. It will violate the building codes for which the stove has been approved and will

void all warranties. The design incorporates automatic feed of the pellet fuel into the fire at a carefully prescribed rate. Any additional fuel

introduced by hand will not increase heat output but may seriously impair the stoves performance by generating considerable smoke. Do not

burn wet pellets. The stove’s performance depends heavily on the quality of your pellet fuel.

Avoid pellet brands that display these characteristics:

a. Excess Fines – “Fines” is a term describing crushed pellets or loose material that looks like sawdust or sand. Pellets can be screened

before being placed in hopper to remove most fines.

b. Binders – Some pellets are produced with materials to hold them together, or “bind” them.

c. High ash content – Poor quality pellets will often create smoke and dirty glass. They will create a need for more frequent

maintenance. You will have to empty the burnpot plus vacuum the entire system more often. Poor quality pellets could damage the

auger. Breckwell cannot accept responsibility for damage due to poor quality pellets. Your dealer can recommend a good quality pellet

dealer in your area.

PRE-START-UP CHECK

Remove optional imitation log set if in use. Remove burnpot, making sure it is clean and none of the air holes are plugged. Clean the firebox,

and then reinstall burnpot. Clean door glass if necessary (a dry cloth or paper towel is usually sufficient). Never use abrasive cleaners on the

glass or door. Check fuel in the hopper, and refill if necessary.

NOTE: The P24FS Hopper can hold up to 60 lbs. of pellets, and the P24I Hopper can hold up to 70 lbs.

BUILDING A FIRE

Never use a grate or other means of supporting the fuel. Use only the Breckwell approved burnpot.

During the start up period:

1) DO NOT open the viewing door.

2) DO NOT open the damper more than ¾”.

3) DO NOT add pellets to the burnpot by hand.

4) DO NOT use the Fuel Feed button (unless you are priming the auger after running out of pellets).

A dangerous condition could result.

NOTE: During the first few fires, your stove will emit an odor as the high temperature paint cures or becomes seasoned to the metal.

Maintaining smaller fires will minimize this. Avoid placing items on stovetop during this period because paint could be affected.

THE HOTROD AUTOMATIC FIRESTARTER

a. Fill hopper and clean burnpot.

b. Press “On/Off” button. Make sure light is on.

c. Adjust damper to ½” to ¾” open (pushed in is closed). This will vary depending on your installation and elevation. Once fire is

established adjust for desired flame increasing the amount the damper is open as the heat setting is increased.

(See “DAMPER CONTROL”)

d. Adjust feed rate to desired setting by pressing “Heat Level Advance” button.

If fire doesn’t start in 15 minutes, press “On/Off”, wait a few minutes, clear the burnpot, and start procedure again.

DAMPER CONTROL

The damper control rod on the stove’s lower left side adjusts the combustion air. This control is necessary due to the varied burn

characteristics of individual installations, different pellet brands and pellet feed rates. It allows you to improve the efficiency of your stove.

Providing correct combustion air will reduce the frequency of cleaning your glass door and prevent the rapid buildup of creosote inside your

stove and chimney.

You should adjust the damper based on the fire’s appearance. A low, reddish, dirty fire can be improved by pulling the damper out slightly. A

“blow torch” fire can be improved by pushing the damper in a bit.

As a general rule, on lower feed rate settings, the damper should be in farther. On higher feed rates, the damper should be more open.

Through trial and error, you will find the best setting. Consult your dealer if you need help.

NOTE: On “1”, damper should be out approximately ½” to ¾”. If damper is out too far, it can cause the fire to go out.

OPENING DOOR

If the door is opened while the stove is in operation it must be closed within 30 seconds or the stove will shut down. If the stove shuts down

push the “On/Off” button to continue the operation of your stove.

ROOM AIR FAN

When starting your stove the Room Air Fan will not come on until the stove’s heat exchanger warms up. This usually takes about 10 minutes

from start-up.

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OPERATION

RE-STARTING A WARM STOVE

If the stove has been shut off, and you want to re-start it while it is still warm, the “on/off” button must be held down for 2 seconds.

IF STOVE RUNS OUT OF PELLETS

The fire goes out and the auger motor and blowers will run until the stove cools. This will take 30 to 45 minutes.

After the stove components stop running the “On/Off” and the BAR GRAPH lights stay on for 10 minutes.

After the 10 minutes the “3” light on the bar graph will flash and the “On/Off” light will go off.

To restart, refill hopper and press “Fuel Feed” button until pellets begin to fall into burnpot. Press “On/Off” button.

REFUELING

We recommend that you not let the hopper drop below ¼ full.

KEEP HOPPER LID CLOSED AT ALL TIMES EXCEPT WHEN REFILLING. DO NOT OVERFILL HOPPER.

BRECKWELL MAINTENANCE TOOL

A tool has been provided to help with the following functions:

FIGURE 20

a. Stirring pellets in hopper – unlike liquids in a tank, pellets do not drain evenly into the auger. Bridging across the opening can occur.

Pellets can hang up on the sides of the hopper. Occasionally “stirring” the hopper can help.

NOTE: To help prevent bridging of pellets, common wax paper can be rubbed on the sidewalls and bottom of the hopper.

b. Cleaning heat exchanger tubes – see instructions in “CLEANING”.

c. Scrape ashes from burnpot.

SHUTDOWN PROCEDURE

Turning your Breckwell stove off is a matter of pressing the “On/Off” control panel switch. The green light will go out. The blowers will

continue to operate until internal firebox temperatures have fallen to a preset level.

SAFETY FEATURES

a. Your stove is equipped with a high temperature thermodisc. This safety switch has two functions.

1. To recognize an overheat situation in the stove and shut down the fuel feed or auger system.

2. In case of a malfunctioning convection blower, the high-temperature thermodisc will automatically shut down the auger, preventing

the stove from overheating.

NOTE: On some units, once tripped, like a circuit breaker, the reset button will have to be pushed before restarting your stove. On other

units the thermodisk has no reset button and will reset itself once the stove has cooled. The manufacturer recommends that you call

your dealer if this occurs as this may indicate a more serious problem. A service call may be required.

b. If the combustion blower fails, an air pressure switch will automatically shut down the auger.

NOTE: Opening the stove door for more than 30 seconds during operation will cause enough pressure change to activate the air switch,

shutting the fuel feed off. Close the door and press “On/Off” button to continue operation of your stove.

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THERMOSTAT INSTALLATION

OPTIONAL THERMOSTAT

A thermostat may help you maintain a constant house temperature

automatically. A millivolt thermostat is required. A fixed wall mount or

Breckwell’s hand held model can be used. The control panel can be

set up two ways to operate your stove in thermostat mode.

THERMOSTAT INSTALLATION

A MILLIVOLT THERMOSTAT IS REQUIRED.

Unplug stove from power outlet.

Remove control board from stove.

The two thermostat wires connect to the terminal block on the

lower left side of the back of the control board.

(See figure 21)

Insert the wires in the terminal side and tighten the two screws.

MODES

TO SWITCH BETWEEN ANY OF THE THREE MODES THE STOVE

MUST BE SHUT OFF, THE NEW MODE SELECTED, AND THE

STOVE RESTARTED.

MANUAL MODE

In this mode the stove will operate only from the control panel as

detailed in the “OPERATION” section of this owner’s manual.

HIGH/LOW THERMOSTAT MODE

When engaged in this mode the stove will automatically switch

between two settings. When warm enough, it will switch to the

#1 or low setting. The room air blower will also slow to its lowest

speed.

The Heat Level Advance setting on the bar graph will stay

where it was initially set. When the house cools below the

thermostat setting, the stove will switch to the feed rate of the

heat level advance setting.

ON/OFF THERMOSTAT MODE

In this mode when the home is warm enough the stove will shut

off. The fans will continue to run until the stove cools.

When the home cools below the thermostat setting, the stove

will automatically restart and run at the last feed rate setting.

NOTE: When in “high/low” or “on/off” thermostat mode –

Do not operate the stove higher than the #3 setting.

Set damper control rod approximately ½” to ¾” out. This will vary

depending on elevation and weather conditions. Observe stoves

operation and adjust damper as necessary.

FIGURE 14

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OPERATION

OPERATING SAFETY PRECAUTIONS

PLEASE READ THIS!

a. Hot while in operation. Keep children, clothing, and furniture away. Contact may cause skin burns.

b. If you notice a smoldering fire (burnpot full but no visible flame) AND a heavy smoke buildup in firebox,

immediately TURN OFF the stove, but DO NOT unplug it. Do not open the door, change the damper

setting or tamper with any controls on the stove. Wait until firebox clears, and blowers shut down, do as

instructed in “PRE-START-UP CHECK” and “BUILDING A FIRE”, then attempt to restart the fire. If the

problem persists contact your dealer.

c. WARNING: DO NOT ADD PELLETS TO THE BURNPOT BY HAND AT ANY TIME, A DANGEROUS

CONDITION COULD RESULT.

d. WARNING: DURING THE START UP CYCLE; 1) DO NOT OPEN THE VIEWING DOOR; 2) DO NOT

OPEN THE DAMPER MORE THAN ¾”; 3) DO NOT USE THE FUEL FEED BUTTON (UNLESS PRIMING

THE AUGER AFTER RUNNING OUT OF PELLETS). A DANGEROUS CONDITION COULD RESULT.

e. Pellets should be stored in a dry place. The pellets should not be stored within 12” of the stove.

f. DO NOT STORE OR USE FLAMMABLE LIQUIDS, ESPECIALLY GASOLINE, IN THE VICINITY OF

YOUR BRECKWELL STOVE. NEVER USE A GAS OR PROPANE TORCH, GASOLINE, GASOLINE-

TYPE LANTERN FUEL, KEROSENE, CHARCOAL LIGHTER FLUID OR SIMILAR FLUIDS TO START

OR “FRESHEN UP” A FIRE IN THIS HEATER.

g. WARNING: DO NOT OVERFIRE THIS STOVE. This may cause serious damage to your stove and void

your warranty. It also may create a fire hazard in your home. IF ANY EXTERNAL PART OF THE UNIT

BEGINS TO GLOW, YOU ARE OVERFIRING. Immediately press the “POWER” switch on the control

panel.

h. KEEP ALL LOOSE OR MOVEABLE HOUSEHOLD COMBUSTIBLES, SUCH AS FURNITURE, DRAPES,

TOYS, ETC. AT LEAST THREE FEET FROM THE OPERATING STOVE.

i. Maintain proper ventilation. It is important that adequate oxygen be supplied to the fire for the combustion

process. Modern houses are often so well insulated that it may become necessary to open a window

slightly or install an outside air vent to provide sufficient combustion air.

j. Since heating with a solid fuel is potentially hazardous, even with a well made and thoroughly tested stove,

it would be wise to install strategically placed smoke detectors and have a fire extinguisher in a convenient

location, near an exit.

k. Do not open stove door when operating unless necessary. This will create a dirty, inefficient burn and could

allow smoke spillage or sparks to escape.

l. Do not permit operation by young children or those unfamiliar with stove’s operation.

m. Do not service or clean this appliance without disconnecting the power cord.

n. Do not abuse the door glass by striking, slamming or similar trauma. Do not operate the stove with the glass

removed, cracked or broken.

o. If the stove is installed in a room without air conditioning, or in an area where direct sunlight can shine on

the unit, it is possible this can cause the temperature of the stove to rise to operational levels; one of the

sensors could then make the stove start on its own. It is recommended that the stove be unplugged when

not in use for extended amounts of time (i.e. during the summer months).

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MAINTENANCE

FAILURE TO CLEAN AND MAINTAIN THIS UNIT AS INDICATED CAN RESULT

IN POOR PERFORMANCE AND SAFETY HAZARDS. NEVER CLEAN WHEN

HOT.

NOTE: Inspect burn pot periodically to see that holes have not become plugged, if

so, clean thoroughly.

ASH REMOVAL

Ashes should be placed in a metal container with a tight-fitting lid. The closed

container or ashes should be placed on a noncombustible surface or on the

ground, well away from all combustible materials pending final disposal. If ashes

are disposed of by soil burial or otherwise locally dispersed, they should be

retained in the closed container until all cinders have thoroughly cooled.

FIGURE 22

Igniter Hole

ASH DISPOSAL – FREESTANDING MODELS

The P24 Freestanding has an ash bin located below the firebox. To remove

ashes:

a. Make sure fire is out and firebox is cool.

b. With the door closed clean heat exchanger tubes.

(See “CLEANING” and Figure 22).

c. Open door and remove the optional imitation log set, if in use. Remove the

burnpots inner section by grasping it and pulling straight up (see Figure 23).

d. Empty ashes from inner section into the pedestal ash bin through the

opening in the bottom of the firebox. Scrape inner section with cleaning tool.

Make sure holes are not plugged.

e. Scrape ash in firebox into the pedestal ash bin through the opening in the

bottom of the firebox or vacuum to remove ashes.

WARNING: Make sure ashes are cool to the touch before

using a vacuum. See “VACUUM USE”.

Periodically remove and empty ash bin (see Figure 24) by unscrewing the

two knobs on the front of the pedestal below the ash lip. Dispose of ashes

properly.

(See “ASH REMOVAL” above)

g. Replace ash bin, making sure to tighten the knobs and maintaining a good

seal.

h. Replace inner section into burnpot; make sure it is level and pushed all the

way back down and that the igniter hole is to the rear when it is reinstalled

(see Figure 23).

FIGURE 23

Make the burnpot is level and pushed all the way back in when it is

reinstalled. If the collar on the burnpot attached to the fresh air tube is not

pushed back to meet the firebox wall, the Hot Rod will not work properly.

ASH DISPOSAL - INSERT

Remove ashes periodically as they fill the firebox. To remove ashes:

a. Make sure fire is out and firebox is cool.

b. Clean heat exchanger tubes (see “CLEANING” and Figure 22).

c. Remove optional imitation log set, if in use. Remove burn pot by grasping

and pulling straight out.

d. Empty ashes from burn pot. Scrape burn pot with cleaning tool. Make sure

burnpot holes are not plugged.

FIGURE 24

e. Use small shovel or vacuum to remove ashes. WARNING: Make sure

ashes are cool to the touch before using a vacuum. See “VACUUM

USE”.

Replace burn pot. Make sure it is level and pushed all the way back on. If not

reinstalled properly, the Hot Rod will not work properly.

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MAINTENANCE

VACUUM USE

If a vacuum is used to clean your unit, we suggest using a vacuum

designed for ashes.

Air Switch Tube

(We recommend LoveLess Ash Vac, 1-800-568-3949 Ext. #27)

Some regular vacuums and shop vacs leak ash into the room. Your

vacuum or shop vac may have a special filter or bag available to

eliminate this leakage.

CLEANING

a. Heat Exchange Tubes – Your Breckwell stove is designed

with a built-in heat exchange tube cleaner. This should be used

every two or three days to remove accumulated ash on the

tubes, which reduces heat transfer on the P24. Insert the

handle end (with hole) of the cleaning tool onto the cleaning

rod (refer to figure 22). The cleaner rod is located in the grill

above the stove door. Move the cleaner rod back and forth

several times to clean the heat exchanger tubes. Be sure to

leave tube cleaner at the rear of the stove.

FIGURE 25

Air Switch Tube

b. Interior Chambers – Four ash doors in the firebox in the

P24FS, three in the P24I, can be removed for periodic cleaning

(refer to figures 25 & 26). These doors allow access to the

chamber surrounding the firebox.

Periodically, you must vacuum ashes from this chamber. In some

cases you will need to remove creosote, which can accumulate

rapidly under certain conditions. A small wire brush can be used. It

is important to remove this creosote because it is highly

combustible. INSPECT BEHIND THESE CLEANING PLATES AT

LEAST ONCE PER TON OF PELLETS BURNED UNTIL YOU ARE

FAMILIAR WITH HOW ASHES AND CREOSOTE ACCUMULATE

WITH YOUR OPERATING PRACTICES. Use the small wire brush

to also clean the inside of the chamber walls, above the access

doors.

FIGURE 26

HIGH TEMP

THERMODISK

CONTROL

BOARD

PELLET

HOPPER

POF

THERMODISK

CONVECTION

BLOWER

BLOWERS

COMBUSTION

BLOWER

DANGER: RISK OF ELECTRIC SHOCK. DISCONNECT POWER

BEFORE SERVICING UNIT.

Cleaning – Over a period of time, ashes or dust may collect on

the blades of both the combustion blower and convection

blower. Periodically the blowers should be vacuumed clean as

these ashes can impede performance. Creosote can also

accumulate in the combustion blower. This needs to be

brushed clean. The convection blower is accessed by opening

the stove’s left side panel. The combustion blower can be

accessed through door C (refer to figure 25 & 26) and by

opening the right side panel. The convection blower is on the

left (facing stove), and the combustion blower is on the right.

AIR SWITCH

AUGER

MOTOR

REAR VIEW – P24FS

FIGURE 27a

NOTE: When cleaning, be careful not to dislodge balancing clip

on convection blower or to bend fan blades. Some stove

owners lightly spray an anti-creosote chemical on the fire to

help reduce creosote formation within the stove.

AUGER

SHAFT

AUGER

MOTOR

COMB.

BLOWER

SIDE CUTAWAY – P24FS

FIGURE 27b

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MAINTENANCE

AUGER

MOTOR

AIR

SWITCH

HIGH TEMP

THERMODISK

PELLET

HOPPER

AUGER

SHAFT

CONTROL

BOARD

COMB.

BLOWER

COMB.

BLOWER

CONV.

BLOWER

POF

THERMODISK

FIGURE 28a

FIGURE 28b

CHIMNEY CLEANING

a. Creosote Formation – When any wood is burned slowly, it produces tar and other organic vapors, which combine with expelled

moisture to form creosote. The creosote vapors condense in the relatively cool chimney flue or a newly started fire or from a slow-

burning fire. As a result, creosote residue accumulates on the flue lining. When ignited, this creosote makes an extremely hot fire,

which may damage the chimney or even destroy the house. Despite their high efficiency, pellet stoves can accumulate creosote under

certain conditions.

b. Fly Ash – This accumulates in the horizontal portion of an exhaust run. Though noncombustible, it may impede the normal exhaust

flow. It should therefore be periodically removed.

c. Inspection and Removal – The chimney connector and chimney should be inspected annually or per ton to determine if a creosote or

fly ash build-up has occurred. If creosote has accumulated, it should be removed to reduce the risk of a chimney fire. Inspect the

system at the stove connection and at the chimney top. Cooler surfaces tend to build creosote deposits quicker, so it is important to

check the chimney from the top as well as from the bottom.

The creosote should be removed with a brush specifically designed for the type of chimney in use. A qualified chimney sweep can perform

this service. It is also recommended that before each heating season the entire system be professionally inspected, cleaned and, if

necessary, repaired.

To clean the chimney, detach the vent at the combustion blower transition where it is attached to the blower. (See Fig. 29 for the P24 Insert)

RECOMMENDED MAINTENANCE SCHEDULE

Use this as a guide under average-use conditions.

Daily

Stirred

Wiped

Weekly

Emptied

Cleaned

Brushed

Annually or per Ton

Burn Pot

Glass

Combustion Chamber

Ashes

Emptied

Interior Chambers

Heat Exchange Tubes

Combustion Blower Blades

Convection Blower Impeller

Vent System

Vacuumed

Two passes

Vacuumed / Brushed

Cleaned

Gaskets

Inspected

Hopper (end of season)

Emptied and vacuumed

Gasket around door and door glass should be inspected and repaired or replaced when necessary (see “REPLACEMENT PARTS”).

REMOVAL AND REPLACEMENT OF BROKEN DOOR GLASS

While wearing leather gloves (or any other gloves suitable for handling broken glass), carefully remove any loose pieces of glass from the

doorframe. Dispose of all broken glass properly. Return the damaged door to your Breckwell Dealer for repair or replacement.

Neither the appliance owner nor any other unauthorized person(s) should replace the door glass. An authorized Breckwell dealer must

perform all repairs involving door glass.

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MAINTENANCE

FIGURE 29

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TROUBLESHOOTING GUIDE

When your stove acts out of the ordinary, the first reaction is to call for help. This guide may save time and money by enabling you to solve

simple problems yourself. Problems can be caused by to only five factors: 1) poor fuel; 2) poor operation or maintenance; 3) poor

installation; 4) component failure; 5) factory defect. You can usually solve those problems related to 1 and 2. Your dealer can solve

problems relating to 3, 4 and 5. Refer to figures 27 - 30 to help locate indicated parts.

STOVE SHUTS OFF AND THE # 2 LIGHT FLASHES

Possible Causes:

Possible Remedies: (Unplug stove first when possible)

1. Airflow switch hose or stove attachment pipes for hose are

blocked.

Unhook air hose from the air switch and blow through it. If air flows

freely, the hose and tube are fine. If air will not flow throw the hose,

use a wire coat hanger to clear the blockage.

2. The air inlet, burnpot, interior combustion air chambers,

combustion blower, or exhaust pipe are blocked with ash or

foreign material.

Follow all cleaning procedures in the maintenance section of the

owner’s manual.

3. The firebox is not properly sealed.

Make sure the door is closed and that the gasket is in good shape.

If the ash door has a latch, make sure the ash door is properly

latched and the gasket is sealing good. If the stove has just a small

hole for the ashes to fall through under the burnpot, make sure the

slider plate is in place to seal off the firebox floor.

4. Vent pipe is incorrectly installed.

Check to make sure vent pipe installation meets criteria in owner’s

manual.

5. The airflow switch wire connections are bad.

Check the connectors that attach the gray wires to the air switch.

Check to see if the gray wires are loose at the Molex connector.

6. The gray wires are pulled loose at the Molex connector on the

wiring harness.

7. Combustion blower failure.

With the stove on, check to see if the combustion blower is running.

If it is not, you will need to check for power going to the combustion

blower. It should be a full current. If there is power, the blower is

bad. If there is not, see #8.

8. Control board not sending power to combustion blower.

If there is no current going to the combustion blower, check all wire

connections. If all wires are properly connected, you have a bad

control board.

9. Control board not sending power to air switch.

10. Air switch has failed (very rare).

There should be a 5-volt current (approximately) going to the air

switch after the stove has been on for 30 seconds.

To test the air switch, you will need to disconnect the air hose from

the body of the stove. With the other end still attached to the air

switch, very gently suck on the loose end of the hose (you may want

to remove the hose entirely off the stove and the air switch first and

make sure it is clear). If you hear a click, the air switch is working.

BE CAREFUL TOO MUCH VACUUM CAN DAMAGE THE AIR

SWITCH.

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TROUBLESHOOTING GUIDE

STOVE SHUTS OFF AND THE # 3 LIGHT FLASHES

Possible Causes:

Possible Remedies: (Unplug stove first when possible)

1. The hopper is out of pellets.

Refill the hopper.

2. The air damper is too far open for a low feed setting.

3. The burnpot is not pushed completely to the rear of the firebox.

4. The burnpot holes are blocked.

If burning on the low setting, you may need to close the damper all

the way (push the knob in so it touches the side of the stove).

Make sure that the air intake collar on the burnpot is touching the

rear wall of the firebox.

Remove the burnpot and thoroughly clean it.

5. The air inlet, the interior chambers, or exhaust system has a

partial blockage.

Follow all cleaning procedures in the maintenance section of the

owner’s manual.

6. The auger shaft is jammed.

Start by emptying the hopper. Then remove the auger motor by

removing the auger pin. Remove the auger shaft inspection plate in

the hopper so that you can see the auger shaft. Gently lift the auger

shaft straight up so that the end of the auger shaft comes up out of

the bottom auger bushing. Next, remove the two nuts that hold the

top auger biscuit in. Then rotate the bottom end of the auger shaft

up towards you until you can lift the shaft out of the stove. After you

have removed the shaft, inspect it for bent flights, burrs, or broken

welds. Remove any foreign material that might have caused the

jam. Also, check the auger tube for signs of damage such as burrs,

rough spots, or grooves cut into the metal that could have caused a

jam.

7. The auger motor has failed.

Remove the auger motor from the auger shaft and try to run the unit.

If the motor will turn the shaft is jammed on something. If the motor

will not turn, the motor is bad.

8. The Proof of Fire (POF) thermodisk has malfunctioned.

Temporarily bypass the POF thermodisk by disconnecting the two

brown wires and connecting them with a short piece of wire. Then

plug the stove back in. If the stove comes on and works, you need

to replace the POF thermodisk. This is for testing only. DO NOT

LEAVE THE THERMODISC BYPASSED. Your blowers will never

shut off and if the fire went out the auger will continue to feed pellets

until the hopper is empty if you leave the POF thermodisk bypassed.

9. The high limit thermodisk has tripped or is defective.

10. The fuse on the control board has blown.

Wait for the stove to cool for about 30 - 45 minutes. It should now

function normally. If not use the owner’s manual to locate the high

limit thermodisk. To test if the thermodisk is bad, you can bypass it

as described previously for the POF thermodisk.

Remove the control board. On the back there is one fuse. If it

appears to be bad, replace it with a 5 Amp 250 Volt fuse. Plug the

stove back in and try to run the unit.

11. The control board is not sending power to the POF thermodisk

or other auger system components.

There should be a 5-volt (approximately) current going to the POF

thermodisk after the stove has been on for 10 minutes.

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TROUBLESHOOTING GUIDE

STOVE FEEDS PELLETS, BUT WILL NOT IGNITE

Possible Causes:

Possible Remedies:

1. Air damper open too far for ignition.

Push the air damper in closer to the side of the stove for startup. In

some situations it may be necessary to have the damper completely

closed for ignition to take place. After there is a flame, the damper

can then be adjusted for the desired feed setting.

2. Blockage in igniter tube or inlet for igniter tube.

Find the igniter housing on the backside of the firewall. The air

intake hole is a small hole located on bottom side of the housing.

Make sure it is clear. Also, look from the front of the stove to make

sure there is not any debris around the igniter element inside of the

igniter housing.

3. The burnpot is not pushed completely to the rear of the firebox.

4. Bad igniter element.

Make sure that the air intake collar on the burnpot is touching the

rear wall of the firebox.

Put power directly to the igniter element. Watch the tip of the igniter

from the front of the stove. After about 2 minutes the tip should

glow. If it does not, the element is bad.

5. The control board is not sending power to the igniter.

Check the voltage going to the igniter during startup. It should be a

full current. If the voltage is lower than full current, check the wiring.

If the wiring checks out good, the board is bad.

SMOKE SMELL COMING BACK INTO THE HOME

Possible Causes:

Possible Remedies:

1. There is a leak in the vent pipe system.

Inspect all vent pipe connections. Make sure they are sealed with

RTV silicone that has a temperature rating on 500 degree F or

higher. Also, seal joints with UL-181-AP foil tape. Also, make sure

the square to round adapter piece on the combustion blower has

been properly sealed with the same RTV.

2. The gasket on the combustion blower has gone bad.

Inspect both gaskets on the combustion blower to make sure they

are in good shape.

CONVECTION BLOWER SHUTS OFF AND COMES BACK ON

Possible Causes:

Possible Remedies:

1. The convection blower is overheating and tripping the internal

temperature shutoff.

Clean any dust off of the windings and fan blades. If cleaning the

blower does not help, it may be bad.

2. Circuit board malfunction.

Test the current going to the convection blower. If there is power

being sent to the blower when it is shut off, then the control board is

fine. If there is NOT power being sent to the blower when it shuts off

during operation, then you have a bad control board.

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TROUBLESHOOTING GUIDE

STOVE WILL NOT FEED PELLETS, BUT FUEL FEED LIGHT COMES ON AS DESIGNED

Possible Causes:

Possible Remedies:

1. Fuse on control board blew

Remove the control board. On the back there is one fuse. If it

appears to be bad, replace it with a 5 Amp 250 Volt fuse. Plug the

stove back in and try to run the unit.

2. High limit switch has tripped or is defective

Wait for the stove to cool for about 30 - 45 minutes. It should now

function normally. If not use the owner’s manual to locate the high

limit thermodisk. To test if the thermodisk is bad, you can bypass it

as described previously for the POF thermodisk.

3. Bad auger motor

4. Auger jam

Remove the auger motor from the auger shaft and try to run the unit.

If the motor will turn, the shaft is jammed on something. If the motor