BlackBerry Z10
Smartphone
STL100-3
PRINTSPEC-128
SWD-20121109123501800 | RFK121LW/RFF91LW
Safety and Product Information
MAT-51069-001
Safety information
BlackBerry devices are not intrinsically safe and cannot be used in the presence
of explosive fumes, explosive dust, or other explosive chemicals. Sparks in such
areas could cause an explosion or fire resulting in serious injury, death, or
damage to property.
Excited to start using your BlackBerry device? Before you get started, read this booklet which
contains important safety and regulatory information for your BlackBerry device. Keep this booklet in a safe
place so that you can refer to it whenever you need it.
In some countries there may be restrictions on using Bluetooth enabled devices and wireless devices with
encryption software. Check with your local authorities for the restrictions in your area.
Using your device safely
Important safety precautions
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Do not place heavy objects on your BlackBerry device.
Do not attempt to modify or service your BlackBerry device.
Use only approved batteries and chargers with your BlackBerry device. Use of
batteries or chargers that have not been approved by Research In Motion might
present a risk of fire or explosion, which could cause serious harm, death, or
property loss.
Do not attempt to cover or push objects into openings on your BlackBerry device unless instructed to
do so in the BlackBerry device documentation supplied by Research In Motion. This action might
cause a short circuit, a fire, or an electric shock.
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Do not use sharp objects on the screen.
Do not use excessive force on the screen.
Use only RIM approved holsters. Use of holsters that have not been approved by
RIM might, in the long term, present a risk of serious harm.
Do not use your BlackBerry device or BlackBerry device accessories near water (for example, near a
bathtub or a sink, in a wet basement, or near a swimming pool).
When you wear the BlackBerry device close to your body, use a RIM approved
holster with an integrated belt clip, or maintain a distance of 0.59 in. (15 mm)
between your BlackBerry device and your body while the BlackBerry device is
transmitting. Use of body-worn accessories, other than RIM approved holsters
with an integrated belt clip, might cause your BlackBerry device to exceed radio
frequency exposure standards if the accessories are worn on your body while
the BlackBerry device is transmitting. The long term effects of exceeding radio
frequency exposure standards might present a risk of serious harm. For more
information about the compliance of this BlackBerry device with the FCC radio
FCC ID for your BlackBerry device listed below. The FCC ID is located on the
information sticker on your BlackBerry device behind the battery. To view the
FCC ID, remove the battery door and the battery.
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Do not place your BlackBerry device or BlackBerry device accessories on any unstable surface. The
BlackBerry device or BlackBerry device accessories could fall, thereby potentially causing serious
injury to a person and serious damage to the BlackBerry device or BlackBerry device accessory.
When using your BlackBerry device, take frequent breaks. If you experience any discomfort in your
neck, shoulders, arms, wrists, hands (including thumbs and fingers), or other parts of the body when
using your BlackBerry device, cease use immediately. If discomfort persists, consult a physician.
CAUTION: Use of controls or adjustments or performance of procedures other than those specified herein
might result in hazardous radiation exposure.
Electrical safety
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BlackBerry Z10 device (model number RFK121LW): FCC ID
L6ARFK120LW
Charge the BlackBerry device using only the charging accessories provided by or specifically approved by
Research In Motion for use with this BlackBerry device. Any approval from RIM under this document must
be in writing and must be from a person authorized to provide such approval. Use of any other accessory
might invalidate any warranty provided with the BlackBerry device and might be dangerous.
BlackBerry Z10 device (model number RFF91LW): FCC ID L6ARFF90LW
Approved charging accessory models for the BlackBerry Z10 device
Your BlackBerry device is designed to be operated in temperatures between 32
and 95°F (0 and 35°C). Use of your BlackBerry device outside of the
recommended temperature range could cause damage to your BlackBerry
device or lithium-ion battery.
ASY-18072-002
ASY-24479-002
ASY-24479-003
ASY-24479-004
ASY-24479-005
ASY-24479-006
ASY-24479-007
ASY-24479-008
ASY-24479-009
ASY-24479-010
ASY-24479-011
ASY-24479-012
ASY-28109-003
ASY-31296-003
ASY-34724-001
ASY-34725-002
ASY-38170-003
ASY-46705-001
ASY-46706-001
ASY-48415-001
ASY-50255-001
Do not rely on your BlackBerry device for emergency communications. The
wireless networks that are necessary to make emergency calls or send
messages are not available in all areas, and emergency numbers, such as 911,
112, or 999, might not connect you to emergency services in all areas. If you
have the BlackBerry Mobile Voice System installed on your BlackBerry device,
see the "About emergency calls and the BlackBerry Mobile Voice System"
section for more information about emergency calls.
Do not disassemble your BlackBerry device. Your BlackBerry device contains
small parts that might be a choking hazard.
Use the charging accessories provided with the BlackBerry device or any other RIM approved charging
accessories only from the type of power source indicated on the marking label. Before you use any power
supply, verify that the mains voltage is in accordance with the voltage printed on the power supply. Connect
the BlackBerry device only to CTIA certified adapters, products that bear the USB-IF logo, or products that
have completed the USB-IF compliance program.
Keep your BlackBerry device away from medical devices, including pacemakers
and hearing aids, because they might malfunction and cause serious harm or
death to you or others.
Do not overload power outlets, extension cords, or convenience receptacles because this might result in a
risk of fire or electric shock. To reduce the risk of damage to the cord or the plug, pull the plug rather than
the cord when you disconnect the charging accessory from the power outlet or convenience receptacle.
Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles,
and the point where the power cord connects to the BlackBerry device. Unplug charging accessories
during lightning storms or when unused for long periods of time. When you use your BlackBerry device with
any charging accessories, ensure that you route the power cord in a way that reduces the risk of injury to
others, such as tripping or choking. Do not use charging accessories outside or in any area exposed to the
elements.
Do not put your BlackBerry device in contact with liquids because this might
cause a short circuit, a fire, or an electric shock.
For more information about inserting the battery and connecting the power supply, see the documentation
that came with your BlackBerry device.
When you use your BlackBerry device speakerphone, never hold the BlackBerry
device to your ear. Serious and permanent hearing damage could occur.
To buy accessories for your BlackBerry device, contact your wireless service provider or visit
Battery safety
Your BlackBerry device contains a removable lithium-ion battery.
Exposure to flashing lights on your BlackBerry device can cause epileptic
seizures or blackouts and might be dangerous to you or others. In the event that
you experience, or your use of your BlackBerry device causes in others, any
disorientation, loss of awareness, twitching, convulsions, or any involuntary
movements, stop using your BlackBerry device immediately and consult a
physician. The LED notification light is located on the front of your BlackBerry
device, in the upper-right corner. If your BlackBerry device model has a camera,
the camera flash LED aperture is located on the back of your BlackBerry device,
either above or to the right of the camera lens. If you are susceptible to epileptic
seizures or blackouts, consult your physician before you use your BlackBerry
device.
The battery might present a fire or chemical burn hazard if mistreated. Do not attempt to insert foreign
objects into the battery. Do not remanufacture, disassemble, modify, crush, or puncture the battery. If the
battery has been remanufactured, disassembled, modified, crushed, or punctured, cease use of the
battery immediately. Do not heat the battery above 140°F (60°C). Heating the battery above 140°F (60°C)
could cause the battery to catch fire or explode. Do not short-circuit the battery or allow metallic or
conductive objects to contact the battery terminals.
CAUTION: Use only the battery that Research In Motion specifies for use with your particular BlackBerry
device model. RIM specifies batteries for use in BlackBerry devices in compliance with IEEE Std 1725.
Using any other battery might invalidate any warranty provided with the BlackBerry device. In addition,
there might be a risk of fire or explosion if you replace the battery with an incorrect battery type. Please
ensure you dispose of used batteries according to the instructions set out in this safety information booklet.
Do not use your BlackBerry device while driving unless you are permitted by law
to use the BlackBerry device in hands-free mode. Using your BlackBerry device
while driving could put you and others at greater risk of an accident causing
serious injury, death, or property loss.
Children should not handle batteries unless they are supervised by an adult.
When this icon appears on your BlackBerry device, the battery is not inserted correctly or
an invalid battery is inserted. If you inserted the battery that is specified for use with your particular
BlackBerry device model, remove and reinsert the battery. If you inserted an invalid battery, remove it
immediately and insert the battery that RIM specifies for use with your particular BlackBerry device model.
Verify that the battery connectors align with the connectors on your BlackBerry device.
Do not use your BlackBerry device in the presence of gas fumes because it
might present a risk of fire or explosion.
Driving and walking safely
Do not dispose of your BlackBerry device in a fire because this might cause an
explosion resulting in serious injury, death, or property loss.
Give your full attention to driving; driving safely is your first responsibility. You are responsible for knowing
and obeying the laws and regulations regarding the use of wireless devices in the areas where you drive.
Research In Motion recommends that you do not use your BlackBerry device while you drive. Instead,
consider having a passenger in the vehicle use your BlackBerry device for you, or find a safe location to stop
your vehicle before you use your BlackBerry device.
Store your BlackBerry device safely before driving your vehicle. Do not use any charging accessory as a
means of storing your BlackBerry device while you are in a vehicle. If your vehicle is equipped with an air
bag, do not place your BlackBerry device or other objects above the air bag, or in the air bag deployment
area. If in-vehicle wireless equipment is improperly stored or installed and the air bag inflates, serious injury
could result.
Turn off your BlackBerry device on aircrafts. Using your BlackBerry device on an
aircraft might affect aircraft instrumentation, communication, and performance;
might disrupt the network; might otherwise be dangerous to the operation of the
aircraft, its crew, and its passengers; and might be illegal.
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equipped with an integrated belt clip SHOULD NOT be worn or carried on the body. For more information
regarding the wearing or carrying of this BlackBerry device without using a RIM approved carrying solution
equipped with an integrated belt clip, see the holster information in the "Accessories" section of this
document.
Class B compliance
This BlackBerry device complies with the Class B limits for radio noise emissions as set out in the
interference-causing equipment standard entitled “Information Technology Equipment (ITE) – Limits and
methods of measurement,” ICES-003 of Industry Canada.
Device
SAR (W/kg) for 1 g
Additional regulatory conformance
BlackBerry Z10 device (model number RFK121LW)
BlackBerry Z10 device (model number RFF91LW)
0.96
0.95
Specific details about compliance to the following standards and regulatory bodies for your BlackBerry
device may be obtained from Research In Motion:
Device
Applicable conformance information
If your BlackBerry device operates in Mobile Hotspot mode, the highest reported body SAR value for this
BlackBerry device when clipped on a belt, in a Research In Motion approved holster equipped with an
integrated belt clip, is outlined below.
BlackBerry Z10 device
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PCS Type Certification Review Board (PTCRB)
Device
SAR (W/kg) for 1 g
For additional Type Approval information please view the Regulatory Approvals drop-down list on the About
screen on your device.
BlackBerry Z10 device (model number
RFK121LW)
1.50
Product information: BlackBerry Z10 device
BlackBerry Z10 device (model number RFF91LW)
1.50
Mechanical properties:
Body-worn measurements differ among wireless device and phone models, depending upon available
accessories and FCC and IC requirements.
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Weight: approximately 4.8 oz (136.3 g) including lithium-ion cell battery
Size (L x W x H): 5.1 x 2.6 x 0.4 in. (130 x 65.6 x 9 mm)
The FCC has granted an Equipment Authorization for this wireless device model with all reported SAR levels
evaluated as in compliance with the FCC radio frequency emission guidelines when the BlackBerry device
is used as directed in this section. SAR information on this wireless device model is on file with the FCC and
can be found under the Display Grant section of www.fcc.gov/oet/ea after searching for the FCC ID for your
BlackBerry device listed below.
2 GB RAM, 16 GB flash memory, 64 GB micro SD card slot
Power specifications:
Device
FCC ID
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Removable, rechargeable lithium-ion cell battery
Supports 3V, 1.8V micro SIM cards
BlackBerry Z10 device (model number
RFK121LW)
L6ARFK120LW
Micro-USB-compatible port for data synchronization and charging
BlackBerry Z10 device (model number RFF91LW)
L6ARFF90LW
Mobile network radio specifications for model number RFK121LW:
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Quad-band LTE support: LTE 700, LTE 850, LTE 1700, LTE 1900 MHz band
Additional information on SAR can be found on the CTIA - The Wireless Association website at
Quad-band HSPA+ support: UMTS 800/UMTS 850, UMTS 1700, UMTS 1900, UMTS 2100 MHz
band
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Quad-band GSM support: GSM 850, GSM 900, DCS 1800, PCS 1900 MHz
* In the United States and Canada, the SAR limit for mobile devices used by the public is 1.6W/kg averaged
over 1 g of tissue for the body or head (4.0W/kg averaged over 10 g of tissue for the extremities - hands,
wrists, ankles, and feet).
Power class: Class 1 (DCS 1800, PCS 1900), Class 4 (GSM 850) as defined in GSM 5.05, Class 4
(GSM 900) as defined in GSM 02.06, Class E2 (GSM 850, GSM 900, DCS 1800, PCS 1900), Class
3 (UMTS, LTE)
FCC compliance statement (United States)
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Transmitting frequency: GSM 824 to 849 MHz, GSM 880 to 915 MHz, DCS 1710 to 1785 MHz,
PCS 1850 to 1910 MHz, UMTS 824 to 849 MHz, UMTS 1710 to 1755 MHz, UMTS 1850 to 1910
MHz, UMTS 1920 to 1980 MHz, LTE 704 to 716 MHz, LTE 824 to 849 MHz, LTE 1850 to 1910
MHz, LTE 1710 to 1755 MHz
FCC Class B Part 15
This device complies with Part 15 of the Federal Communications Commission (FCC) Rules. Operation is
subject to the following two conditions:
Receiving frequency: GSM 869 to 894 MHz, GSM 925 to 960 MHz, DCS 1805 to 1880 MHz, PCS
1930 to 1990 MHz, UMTS 869 to 894 MHz, UMTS 1930 to 1990 MHz, UMTS 2110 to 2155
MHz, UMTS 2110 to 2170 MHz, LTE 734 to 746 MHz, LTE 869 to 894 MHz, LTE 1930 to 1990
MHz, LTE 2110 to 2155 MHz
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This device may not cause harmful interference.
This device must accept any interference received, including interference that may cause undesired
operation.
CAUTION: Changes or modifications to this unit not expressly approved by the party responsible for
compliance could void the user’s authority to operate this equipment.
Mobile network radio specifications for model number RFF91LW:
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Quad-band LTE support: LTE 700, LTE 850, LTE 1700, LTE 1900 MHz band
Tri-band HSPA+ support: UMTS 800/UMTS 850, UMTS 1900, UMTS 2100 MHz band
Quad-band GSM support: GSM 850, GSM 900, DCS 1800, PCS 1900 MHz
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the manufacturer’s instructions, may cause
interference harmful to radio communications.
Power class: Class 1 (DCS 1800, PCS 1900), Class 4 (GSM 850) as defined in GSM 5.05, Class 4
(GSM 900) as defined in GSM 02.06, Class E2 (GSM 850, GSM 900, DCS 1800, PCS 1900), Class
3 (UMTS, LTE)
There is no guarantee, however, that interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be determined by turning on
and turning off the equipment, the user is encouraged to try to correct the interference by one or more of
the following measures:
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Transmitting frequency: GSM 824 to 849 MHz, GSM 880 to 915 MHz, DCS 1710 to 1785 MHz,
PCS 1850 to 1910 MHz, UMTS 824 to 849 MHz, UMTS 1850 to 1910 MHz, UMTS 1920 to 1980
MHz, LTE 704 to 716 MHz, LTE 824 to 849 MHz, LTE 1850 to 1910 MHz, LTE 1710 to 1755 MHz
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Reorient or relocate the receiving antenna.
Receiving frequency: GSM 869 to 894 MHz, GSM 925 to 960 MHz, DCS 1805 to 1880 MHz, PCS
1930 to 1990 MHz, UMTS 869 to 894 MHz, UMTS 1930 to 1990 MHz, UMTS 2110 to 2170
MHz, LTE 734 to 746 MHz, LTE 869 to 894 MHz, LTE 1930 to 1990 MHz, LTE 2110 to 2155 MHz
Increase the separation between the equipment and receiver.
Connect the equipment to an outlet on a circuit different from that to which the receiver is
connected.
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Consult the dealer or an experienced radio or TV technician for help.
Wi-Fi network radio specifications:
US Information Concerning the Federal Communications
Commission ("FCC") Requirements for Hearing Aid Compatibility
with Wireless Devices
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Wireless LAN standard: IEEE 802.11a, IEEE 802.11b, IEEE 802.11g, IEEE 802.11n
Transmitting and receiving frequency for IEEE 802.11b/IEEE 802.11g/IEEE 802.11n: 2.412 to
2.472 GHz
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Transmitting and receiving frequency for IEEE 802.11a/IEEE 802.11n: 5.180 to 5.825 GHz
When wireless devices are used near hearing devices (such as hearing aids and cochlear implants), users
may detect a buzzing, humming, or whining noise. Some hearing devices are more immune than others to
this interference, and wireless devices also vary in the amount of interference that they generate.
Bluetooth radio specifications:
The wireless telephone industry has developed ratings to assist hearing device users in finding wireless
devices that may be compatible with their hearing devices. Not all wireless devices have been rated.
Wireless devices that are rated will have the rating displayed on the box together with other relevant
approval markings.
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Single-band support: ISM 2.4 GHz
Transmitting and receiving frequency: 2402 to 2480 MHz
Bluetooth Class 2
The ratings are not guarantees. Results will vary depending on the user's hearing device and hearing loss. If
your hearing device is vulnerable to interference, you may not be able to use a rated wireless device
successfully.
If your device supports NFC technology, the following specifications apply:
Consulting with your hearing health professional and testing the wireless device with your hearing device is
the best way to evaluate it for your personal needs.
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Operating frequency: 13.56 MHz
Supported modes: reader/writer, card emulation, peer-to-peer
This BlackBerry device has been tested and rated for use with hearing aids for some of the wireless
technologies that the BlackBerry device uses. However, other wireless technologies may be used in this
BlackBerry device that have not been tested for use with hearing aids. It is important to try the different
features of your BlackBerry device thoroughly and in different locations to determine if you hear any
interfering noise when using this BlackBerry device with your hearing aid or cochlear implant. Consult your
wireless service provider about its return and exchange policies and for information about hearing aid
compatibility.
Legal notice
©
®
®
®
2012 Research In Motion Limited. All rights reserved. BlackBerry , RIM , Research In Motion , and
related trademarks, names and logos are the property of Research In Motion Limited and are registered
and/or used in the U.S. and countries around the world. ANSI is a trademark of the American National
Standards Institute. Bluetooth is a trademark of Bluetooth SIG. CTIA - The Wireless Association is a
trademark of CTIA - The Wireless Association. GSM is a trademark of the GSM MOU Association. IEEE,
802.11a, 802.11b, 802.11g, 802.11n, and IEEE Std 1725 are trademarks of the Institute of Electrical and
Electronics Engineers, Inc. LTE and UMTS are trademarks of European Telecommunications Standards
Institute (ETSI). Qualcomm is a trademark of Qualcomm Incorporated. Wi-Fi is a trademark of the Wi-Fi
Alliance. All other trademarks are the property of their respective owners. This documentation including all
documentation incorporated by reference herein such as documentation provided or made available at
www.blackberry.com/go/docs is provided "as is" and without condition, endorsement, guarantee,
representation or warranty, or liability of any kind by Research In Motion Limited and its affiliated
companies, all of which are expressly disclaimed to the maximum extent permitted by applicable law in
your jurisdiction.
How the ratings work
M-Ratings: Wireless devices rated M3 or M4 meet FCC requirements and are likely to generate less
interference to hearing devices than wireless devices that are not labeled. M4 is the better or higher of the
two ratings.
T-Ratings: Wireless devices rated T3 or T4 meet FCC requirements and are likely to be more usable with a
hearing device's telecoil ("T Switch" or "Telephone Switch") than unrated wireless devices. T4 is the better
or higher of the two ratings. (Note that not all hearing devices have telecoils in them.)
Hearing devices may also be measured for immunity to this type of interference. Your hearing device
manufacturer or hearing health professional may help you find results for your hearing device. The more
immune your hearing aid is, the less likely you are to experience interference noise from wireless devices.
The terms of use of any RIM product or service are set out in a separate license or other agreement with
RIM applicable thereto. NOTHING IN THIS DOCUMENTATION IS INTENDED TO SUPERSEDE ANY
EXPRESS WRITTEN AGREEMENTS OR WARRANTIES PROVIDED BY RIM FOR PORTIONS OF ANY RIM
PRODUCT OR SERVICE OTHER THAN THIS DOCUMENTATION.
For more information about the actions that the FCC has taken with regard to hearing aid compatibility with
wireless devices and other steps that the FCC has taken to ensure that individuals with disabilities have
Industry Canada certification
Research In Motion Limited
295 Phillip Street
Waterloo, ON N2L 3W8
Canada
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the
following conditions:
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This device may not cause interference.
Research In Motion UK Limited
200 Bath Road
Slough, Berkshire SL1 3XE
United Kingdom
This device must accept any interference, including interference that may cause undesired
operation of the device.
The BlackBerry Z10 device (model number RFK121LW) complies with Industry Canada RSS 102, RSS 132,
RSS 133, RSS 139, RSS-GEN, and RSS 210 under certification number 2503A-RFK120LW.
Published in Canada
The BlackBerry Z10 device (model number RFF91LW) complies with Industry Canada RSS 102, RSS 132,
RSS 133, RSS 139, RSS-GEN, and RSS 210 under certification number 2503A-RFF90LW.
The BlackBerry device for operation in the band 5150-5250 MHz is only for indoor use to reduce the
potential for harmful interference to co-channel mobile satellite systems.
The maximum antenna gain permitted for BlackBerry devices in the bands 5250-5350 MHz and
5470-5725 MHz shall comply with the EIRP limit.
The maximum antenna gain permitted for BlackBerry devices in the band 5725-5825 MHz shall comply
with the EIRP limits specified for point-to-point and non point-to-point operation as appropriate.
Be advised that high-power radars are allocated as primary users (i.e. priority users) of the bands
5250-5350 MHz and 5650-5850 MHz and that these radars could cause interference and/or damage to
LE-LAN devices.
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