ProHeat®
SELF PROPELLED
U S E R ’ S G U I D E
7950 SERIES
3
Safety Instructions
4
Product View/Accessories
Assembly
5
6-17
Features / Operations
Routine Maintenance
17-19
Troubleshooting
20-21
22
Consumer Services
23
Replacement Parts
24
Warranty
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IMPORTANT SAFETY INSTRUCTIONS
■
Keep openings free of dust, lint, hair, etc.
Do not point attachment nozzle at people
or animals
When using an electrical appliance, basic
precautions should be observed, including
the following:
■
■
■
■
■
■
Keep appliance on a level surface.
Turn off all controls before unplugging.
Unplug before attaching the TurboBrush.
Read all instructions before using your
®
ProHeat
®
WARNING:To reduce the risk of
Be extra careful when cleaning stairs.
Close attention is necessary when used by or near
children.
WARNING: The Power Cord on this product
contains lead, a chemical known to the State of
California to cause birth defects or other
reproductive harm.
fire, electric shock, or injury:
■
Do not immerse.
Use only on surfaces moistened by
cleaning process.
Always connect to a properly grounded outlet.
See Grounding Instructions.
Unplug from outlet when not in use and before
conducting maintenance or troubleshooting.
Do not leave machine when it is plugged in.
Do not service machine when it is plugged in.
Do not use with damaged cord or plug.
If appliance is not working as it should, has
■
■
■
■
WASH HANDS AFTER HANDLING.
■
SAVE THESE INSTRUCTIONS.
■
THIS MODEL IS FOR HOUSEHOLD USE ONLY.
Commercial use of this unit voids the
manufacturer’s warranty.
■
■
■
been dropped, damaged, left outdoors, or
dropped into water, have it repaired at an
authorized Service Center.
Use indoors only.
Do not pull or carry by cord, use cord as a handle,
close door on cord, pull cord around sharp corners
or edges, run appliance over cord, or expose cord to
heated surfaces.
Do not carry the appliance while in use.
Do not unplug by pulling on cord. Unplug by
grasping the plug, not the cord.
Do not handle plug or appliance with wet hands.
Do not put any object into appliance openings, use with
blocked opening, or restrict air flow.
Do not expose hair, loose clothing, fingers or
body parts to openings or moving parts.
Do not pick up hot or burning objects.
Do not pick up flammable or combustible materials
(lighter fluid, gasoline, kerosene, etc.) or use in the
presence of explosive liquids or vapor.
Do not use appliance in an enclosed space filled with
vapors given off by oil base paint, paint thinner, some moth
proofing substances, flammable dust, or other explosive or
toxic vapors.
Do not pick up toxic material (chlorine bleach,
ammonia, drain cleaner, gasoline, etc.).
Do not modify the 3-prong grounded plug.
Do not allow to be used as a toy.
Do not use for any purpose other than described
in this User’s Guide.
Do not operate the appliance unless the belt door is
securely assembled in the location provided.
GROUNDING INSTRUCTIONS
This appliance must be connected to a grounded wiring
system. If it should malfunction or break down, grounding
provides a safe path of least resistance for electrical
current, reducing the risk of electrical shock. The cord for
this appliance has an equipment-grounding conductor
and a grounding plug. It must only be plugged into
an outlet that is properly installed and grounded in
accordance with all local codes and ordinances.
■
■
■
■
Grounded
Outlets
■
■
Grounding Pin
■
WARNING: Improper connection
of the equipment-grounding conductor can
result in a risk of electrical shock. Check
with a qualified electrician or service
person if you aren’t sure if the outlet is
properly grounded. DO NOT MODIFY THE
PLUG. If it will not fit the outlet, have a
proper outlet installed by a qualified
electrician. This appliance is designed for
use on a nominal 120-volt circuit, and has
a grounding attachment plug that looks
like the plug in the drawing above. Make
certain that the appliance is connected to
an outlet having the same configuration as
the plug. No plug adapter should be used
with this appliance.
■
■
■
■
■
■
■
■
■
Use only manufacturer’s recommended attachments.
To reduce the risk of fire and electric shock
■
due to internal component damage, use only
cleaning products formulated by BISSELL for
use in this appliance. See the Cleaning Fluid
section of this manual.
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Trigger
Power
Switch
SmartTemp®
Switch
Upper
Handle
Tool Caddy
Power Cord
Quick Release
Scotchgard™
Applicator
Tool Storage
Crevice Tool
Storage
(If included)
Tank-in-
Tank™
Screws
Upper
Handle
Screws
Tough Stain
Brush Storage
®
Turbo Brush
Powerdrive
Knob
Flex Hose
Carry
Lower Handle
Handle
Handle
Release
Accessories
SmartTemp®
Ready Light
*All items may not be included with your model.
More tools are available. To order replacement parts
or tools please refer to page 23.
Flow Indicator
(Filter Inside)
SmartMix®
Dial
ReadyTools™
Dial
4” Upholstery Tool
(Available on select
models only.)
Tough Stain Brush PreTreat Wand
(Available on select
SmartMix®
Tank
models only.)
Spraying Crevice Tool
(Available on select models only.)
Bare Floor Attachment
(Available on select models only.)
Belt Access Door
DirtLifter®
PowerBrush
Floor Nozzle Window
SUCTION
BRUSH
Scotchgard™
protector
cartridge
Tool Bag
8 oz.
16 oz.
16 oz. BISSELL
Fiber Cleansing
Formula™ with
Scotchgard™
Protector
Hard Floor Tough Stain
Applicator
Tool
TurboBrush®
(Available on select
models only.)
Solutions™ PreCleaner™
(Available for
purchase)
(Available for
purchase)
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How to Use This Guide
WARNING:
Do Not plug in your cleaner
until you have completely
assembled it per the following
instructions and are famil-
iar with all instructions and
operating procedures.
This User’s Guide has been designed to help you get the utmost
satisfaction from your BISSELL ProHeat Self Propelled deep cleaner.
You’ll find assembly and operating instructions, safety precautions,
as well as maintenance and troubleshooting instructions. Please read
this Guide thoroughly before assembling your deep cleaner.
Pay particular attention to the product diagram, assembly
instructions, and part names. Locate and organize all parts before
assembly. Familiarize yourself with the parts and where they
go. Following this User’s Guide will greatly enhance your ability
to get the most performance from your BISSELL ProHeat Self
Propelled for many years.
1.
Your ProHeat comes in 3, easy to assemble
components plus accessories.
Upper Handle
Lower Handle
Tool Caddy
Powerdrive Knob
The only tool you will need to assemble your cleaner is a Phillips
head
screwdriver.
2.
How to Put It Together
Refer to Assembly Diagram on page 4
Make sure the Powerdrive Knob is in the “ON” position.
1.
Slide Upper Handle onto Lower Handle.
2.
3.
Tighten
Completely
Insert 2 screws into lower holes while gently pushing
down on Upper Handle. See drawing for exact location.
3.
Tighten screws completely.
Position Tool Caddy on back of unit. Insert 4 screws until snug.
4.
Snap tools into storage on the Tool Caddy as shown in
figure 4.
4.
5.
ProHeat assembly is now complete.
5.
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Special Features of your BISSELL ProHeat Self Propelled
Self Propelled Powerdrive
The ProHeat Self Propelled home cleaning system is the first and
only deep cleaner with a powerdrive. The Self Propelled feature
allows you to clean forward and backward using a minimum
amount of effort while maximizing cleaning.
Simply turn the Powerdrive Knob to the “ON” position.
1.
Push the handle slightly forward to engage the
powerdrive in the forward motion and pull slightly back for
2.
ease of motion on the backward pass.
The Powerdrive Knob may be turned to the “OFF” position
for transporting the machine, or for maneuvering around
delicate furniture.
3.
The BISSELL SmartClean® System
The ProHeat is a home cleaning system that heats hot tap water and
automatically mixes it with Fiber Cleansing Formula. The solution is
heated as it is applied to the carpet with Fiber Cleansing Formula.
The combination of heated cleaning solution, powered brushes and
suction provide a safe and thorough method of cleaning.
SmartTemp®
Temperature control automatically heats the cleaning solution
as it is being applied to the carpet * to safely optimize
cleaning effectiveness.
The Power Switch on the handle controls power to the
SmartTemp Ready Light
machine; both switches must be ON ( I ) for SmartTemp
1.
to work.
The SmartTemp Switch is found on the handle, near the
Power Switch. You may choose not to use the SmartTemp
feature if you are cleaning delicate wool or oriental rugs.
2.
*SmartTemp heats the cleaning solution for carpet
and bare floor application only. It does not heat
solution sprayed through the accessory tools.
The SmartTemp Ready Light indicates when the heater is
ON ( I ). It is found on the front of the handle where it is
easy to see while you clean.
3.
Note: Allow 1 minute for the built-in heater to
warm-up before cleaning. The ProHeat will be fully
warmed and will provide optimal performance after
a minute of continuous heated cleaning.
SmartTemp increases the water temperature approximately
25° and will not allow it to exceed 180.°
4.
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SmartMix®
SmartMix
Tank
Provides custom solution control for each cleaning job.
1.
Lift the SmartMix concentrate tank up and out of the
machine base.
1.
Turn the tank over so that the valve cap is in an upward
position. Unscrew the valve cap and fill the tank to the fill
line with BISSELL Fiber Cleansing Formula.
2.
Replace the valve cap turning until snug.
3.
2.
5.
Replace SmartMix concentrate Tank.
4.
Choose the SmartMix setting that fits the cleaning job.
5.
Water Rinse / Carpet Protector -This setting
must also be used when applying the carpet
protectant through the applicator, to prevent the
pump from temporarily losing its prime.
D
SmartMix
Dial
Normal- automatically provides the best mix of
water and concentrate for most cleaning jobs.
High Traffic- automatically mixes the right amount
of water and concentrate to dissolve tough grime
and heavy soil. Note: Residual cleaning materials
left in carpet from other products may cause
excessive foaming when picked up. If foam is
overflowing tank, move SmartMix Dial to “Water
Only” position until the condition stops.
Note: Both the SmartMix Tank and the clean
water tank must have liquid in them for
the machine to spray. If one tank is empty,
the machine will temporarily lose its
prime and not apply either cleaning
solution or water only.
Tip:
Deep Cleaning
stairs and high
traffic areas on
a regular basis
and using the
Scotchgard
protector can
prolong carpet
life.
DirtLifter® PowerBrush
WARNING:
To reduce the risk of fire,
use only BISSELL Deep
Cleaning Formula for full
size machines in your
ProHeat. Use of cleaning
formulas which contain
lemon or pine oil may
damage this appliance and
void warranty. Chemical
spot cleaners or solvent
based soil removers
The powered brush roll at the floor nozzle is designed to
enhance cleaning performance. The bristle pattern lifts out the
deep down dirt while gently grooming carpet fibers. The floating
suspension self-adjusts to all carpet heights and protects
your carpet if you leave the power switch ON ( I ). When the
machine handle is in the fully upright position, Carpet Saver™
automatically raises the brush off the carpet.
should not be used. These
products may react with
the plastic materials used
in your ProHeat, causing
cracking or pitting.
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Tank-in-Tank™
Our Tank-in-Tank system is designed with a bladder inside for
clean water. As you clean, the Bladder will empty. Dirty water
collects in the tank outside the Bladder.
1.
Step on Handle Release to lay the machine handle
down out of the way.
1.
Lift the Tank-in-Tank handle. The handle locks the
lid in place.
2.
Handle
Release
Carry it like a bucket to fill at the sink.
3.
Note: You may notice hair and debris deposits
Lift and Carry
on the carpet that were loosened by the
brushing action (especially with newer
carpets that have never been deep cleaned
before). This debris should be picked up
and thrown away. Debris that deposits in
the Brush Belt should be cleaned between
uses to keep the Belts running free.
2.
Rotate Handle to
Unlatch
Set the tank down and rotate the handle forward to
unlatch the lid. Lift off and set the lid aside.
4.
4.
Find the mouth of the Bladder and fill to the bottom
of the neck with clean hot tap water. *Do not boil or
microwave water as it can destroy the Bladder.
Note: Fill the Bladder with clean hot tap water only.
5.
Replace the Tank Lid matching the lid and tank edges.
Handle must be in the forward position to reinstall.
5.
6.
Fill Bladder only with
clean hot tap water
Rotate the handle to the carrying position to re-latch
the lid.
7.
Replace tank in machine base, seating firmly in place.
8.
Rotate handle back down to the latched position.
Note: Both the SmartMix Tank and the clean
9.
water tank must have liquid in them for
the machine to spray. If one tank is empty
the machine will not apply either cleaning
solution or water only.
9.
Latched
When It’s Time to Empty Tank-in-Tank™
3.
Rotate Handle to
Unlatch
Remove the Tank-in-Tank, following steps 1 and 2 above.
1.
Carry the Tank-in-Tank, like a bucket, to the sink where
you will dispose of the dirty water.
Pour out
dirty water
2.
4.
Remove Tank Lid by rotating handle forward to unlatch
lid and lifting lid off tank.
3.
Pour out dirty water.
4.
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When It’s Time to Empty Tank-in-Tank™ (continued)
After each use, remove and rinse the lint screen located
on the Tank Lid.
5D
Lint Screen
5C
5.
A. Remove tank assembly from unit.
B. Remove Tank Lid.
C. Remove lint screen and rinse off debris.
D. Reinsert lint screen on Tank Lid. The screen will
click into place
E. Replace Tank Lid.
F. Reinsert tank assembly into unit.
Refill with clean tap water following, steps 5 through 9
on page 8, and refill the SmartMix Tank with BISSELL
Fiber Cleansing Formula as necessary.
Fill Bladder
only with clean
hot tap water
6.
7.
6
When the cleaning job is complete, rinse out the
Tank-in-Tank by rinsing clean water between the Bladder
and tank.
Return Tank-in-Tank to the machine, following steps 6
through 9 on page 8.
8.
9.
8
Refer to the Maintenance section, page. 17 for the
final cleanup.
Latched
The Flow Indicator
The Flow Indicator is located on the machine base. It spins when the
trigger is pressed to indicate that the machine is applying
cleaning solution to the floor. It will stop spinning to indicate that the
SmartMix Tank or Bladder needs to be refilled, or when the trigger is
released. Flow Indicator does not spin when the Ready Tools Dial is
set to Tool setting.
Tip:
A special red
float device
in the tank will
cause the cleaner
to stop removing
solution from the
carpet and the
motor sound will
rise in pitch to
let you know the
dirty water tank
is full.
Tip:
Thorough
ReadyTools Dial
vacuuming
before deep
cleaning will
prevent early
clogging of
lint trap.
This provides above floor cleaning with the flip of a switch.
Just choose the cleaning tool or protector applicator, attach
to the flex hose and ProHeat is ready to clean upholstery,
stairs or apply extra protection against dirt and tough stains,
when using the Scotchgard protector applicator.*
*Set the dial to Floor Cleaning when cleaning
carpets or bare floors or set it to Tools/PreTreat
when using the flex hose attachments or for
pre-treating floors, or when applying the
Scotchgard protector applicator.
Flow Indicator
*SmartTemp heats the cleaning solution for carpet
and bare floor application only. It does not heat
solution sprayed through the accessory tools.
T
TOOLS
PRETREA
FLOOR
CLEANING
ReadyTools Dial
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Operation
Before You Clean Carpets
Plan activities to give carpet time to dry.
1.
2.
3.
4.
Remove easily moved furniture from the room (chairs,
lamps, coffee tables, etc).
9
EXIT
12
10
3'
7
Vacuum thoroughly to pick up loose debris and pet hair
before using the ProHeat Self Propelled.
1
T
AR
HERE
6
ST
5
2
4'
Plan your cleaning route to leave an exit path. It is best
to begin cleaning in the corner farthest from your exit.
Machine Preparation
Set up the machine following instructions in
the Features section, pages 6-9.
1.
2.
Use Fiber Cleansing Formula in the SmartMix Tank when
cleaning carpets, stairs or upholstery. Use clean water in
the SmartMix Tank for gentle cleaning, rinsing, or when
applying carpet protectant.
Choose the SmartMix setting to match the
cleaning job.
3.
4.
Set the ReadyTools Dial to either Tools/PreTreat or
Floor Cleaning.
PreTreating
Pretreating is recommended to improve cleaning
effectiveness for heavily soiled carpet, high traffic
areas such as entryways and hallways, or stairs.
Tip:
Set the SmartMix Dial to High Traffic.
Try pretreating
stairs or entry
ways with
1.
Set ReadyTools Dial to PreTreat.
BISSELL
2.
3.
Tough Stain
™
PreCleaner
Then deep
.
Plug into a proper outlet and turn ON ( I ) both the
Power and SmartTemp Switches.
clean with the
®
SmartMix
While pressing the Trigger, slowly make several passes
over the area to be cleaned. Caution: Do not overwet.
Dial set on
High Traffic.
4.
5.
Turn the machine Power switches OFF ( O ) and let
BISSELL Deep Cleaning Formula dissolve the tough
soil for 1-2 minutes before continuing.
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Carpet Cleaning
Plug into a proper outlet and turn the Power and
SmartTemp Switches ON ( I ). Allow 1 minute for the
built-in heater to warm-up before cleaning. The ProHeat
will be fully warmed and will provide optimal performance
after a minute of continuous heated cleaning.
1.
2.
ATTENTION
BERBER CARPET
While pressing the Trigger, make one slow forward wet
pass and another one back. Let the SmartTemp heated
formula and DirtLifter PowerBrush do the work for you.
Caution: Do not overwet.
Note: Take care not to run over loose objects
or edges of area rugs. Stalling brush may
result in premature belt failure.
OWNERS:
Some Berber Carpets have a
tendency to fuzz with wear.
Repeated strokes in the
same area with an ordinary
vacuum or deep cleaner may
aggravate this condition.
Please see Stain Removal
instructions on page 12.
Release the Trigger and make one slow forward and back
pass over the same area to remove any residual dirty water.
3.
4.
Repeat cleaning passes until solution being pulled up
appears clean. For the most thorough clean, use slow
forward and backward passes.
Continue passes without pressing the trigger until you
can’t see any more water being pulled up.
Note: Both the SmartMix Tank and the clean
water tank must have liquid in them for
the machine to spray. If one tank is empty
the machine will not apply either cleaning
solution or water only.
5.
When the cleaning job is complete refer to the
Maintenance/Storage section for machine cleanup
and storage instructions on pages 17-19.
6.
D
Cleaning Fluid Section
Keep plenty of genuine BISSELL
Fiber Cleansing Formula™ and
Scotchgard™ protector cartridges
on hand so you can clean and pro-
tect whenever it fits your schedule.
Always use genuine BISSELL deep
cleaning formulas. Non-BISSELL
cleaning solutions may harm the
machine and void the warranty.
Keep plenty of genuine BISSELL Fiber Cleansing Formula™ and
Scotchgard™ protector cartridges on hand so you can clean and
protect whenever it fits your schedule. Always use genuine
BISSELL deep cleaning formulas.
WARNING:
To Reduce the Risk of Fire and Electric Shock
due to internal componet damage, use only
BISSELL cleaning fluids intended for use
with the deep cleaner.
48 oz. BISSELL 48 oz. BISSELL 48 oz. BISSELL 48 oz. BISSELL
Fiber Cleansing Multi-Allergen
Pet Odor and
Natural Orange
Formula™ with
Scotchgard™
Protector
Removal™
Formulawith
Scotchgard™
Protector
Soil Removal™ Extract Formula
Formulawith
Scotchgard™
Protector
with Scotchgard™
Protector
item # 0740
item # 0710
11
item # 0720
item # 0730
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Stain Removal
Do Not Delay! Failure to attend to an accident soon after it occurs
may cause it to set and become permanent.
Before treating any stain, follow these pre-treatment steps:
Blot up liquids with an absorbent cloth or paper towels.
White materials are recommended because certain dyes
may bleed and make the stain worse.
1.
Gently scrape up semi-solids with a spoon or spatula.
Do not use a knife or other utensil with sharp edges
because it could damage the carpet or upholstery.
2.
If the area has dried, remove the remaining semi-solids
and residue with a sweeper or vacuum.
3.
Be sure to pre-test any spot removal solutions or chemicals
on an inconspicuous area first. This is extremely important;
4.
some dyes and materials could be damaged or discolored
by a cleaning solution. If such a change should occur, try a
different solution or call a professional. If cleaning on Berber
Carpet gently run your machine over a hidden area. If no
fuzzing occurs, continue cleaning in soiled area.
Use one of the following methods to Preclean the stain:
Using Bissell Tough Stain PreCleaner, generously
spray evenly over soiled area, do not overwet carpet.
Wait 3 – 5 minutes. Gently work the solution by blotting
area with a clean, damp, color safe cloth.
5.
or
Use your BISSELL deep cleaner as a Precleaner. With
one of the tools attached to hose, set the Ready Tools
Dial to Pretreat and the SmartMix Dial to the High Traffic
setting. Spray the area with solution and allow the Deep
Cleaning formula to penetrate for 3-5 minutes.
Once the Precleaning is complete, use the attached tool
to gently scrub the stain with back and forth strokes.
6.
Allow to dry. Some difficult stains may require a second
treatment.
7.
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TurboBrush®
(Available on select models only)
Assembly
Unplug cleaner from the outlet before attaching TurboBrush. Attach
TurboBrush to the Flex Hose by pressing tool onto the Grip/Trigger
until button snaps into hole. Make certain tool is securely in place.
Use
Move the TurboBrush switch to the “BRUSH” position.
This activates the brush when the unit is running.
1.
Place the tool directly on the soiled surface. Apply
downward pressure on the tool and pull toward you while
2.
pulling trigger to spray cleaning solution.
SUCTION
BRUSH
Release the spray trigger and move the switch to the
“SUCTION” position. Vacuum the area until no more
cleaning solution can be removed.
3.
Repeat steps 1-3 until no more dirt can be removed.
Caution: Do not overwet.
4.
When You’re Done
Disconnect the TurboBrush from the Flex Hose by pushing
down on the button lock and pulling straight off.
1.
Once removed from the Flex Hose, the TurboBrush can
be cleaned.
2.
A) Move the switch to the “SUCTION” position
B) Rinse under running water.
C) Check spray nozzle for dirt. If necessary, clean with
a soft bristle brush.
D) Replace TurboBrush in its special storage
location on the Tool Caddy in back.
(available on select models only)
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Scotchgard™ protector Applicator (Optional)
The Scotchgard protector applicator (with formula included) can be used to
help retain the carpet cleanliness you achieve with your ProHeat machine.
For best results the post cleaning treatment should be applied while the
carpet is still wet or damp. It is recommended that the Scotchgard protector
is applied every 12 months in all carpeted areas, and after every deep
cleaning for high traffic areas such as entryways and stairs.
Immediately after cleaning and rinsing your carpets, empty the
Tank-in-Tank and refill the Bladder with clean hot tap water.
(See pages 7 & 8 for instructions.)
1.
Set the ReadyTools Dial to Tools/Pretreat.
2.
Flush water through the hose to eliminate cleaning solution
from the tube by spraying water through the hose without
3.
attachments into a sink for 15-30 seconds.
Attach cartridge to the applicator tool, following instructions
on cartridge.
4.
Turn the SmartMix Dial to the Water Rinse/Carpet Protectant Setting.
5.
Place the Scotchgard protector applicator onto the end of the Flex
Hose. The water from the Tank-in-Tank will automatically mix with
6.
the concentrated protectant formula contained in the cartridge.
Before applying Scotchgard protector, test a small, hidden area
Tip:
If clogged, soak
applicator tool
in hot tap water
before using.
for colorfastness. Examine area when dry. If color is affected,
7.
do not use. For upholstery, look for manufacturer’s cleanability
code tag. Use on fabrics coded “W” or “WS”. If coded “S” or
“X” do not use. Not recommended for use on velvet, silk vinyl,
leather or 100% cotton upholstery.
Plan your route to leave an exit path. It is best to begin
protecting in the corner farthest from your exit.
8.
Apply Scotchgard protector in a slow sweeping motion with a
slight overlap of the treated area. For best coverage, follow the
9.
guide on the cartridge.
One 8 oz. cartridge protects 200 square feet (18.6 square
meters). This is equal to two average size rooms (each at 10 x
10 feet or 3 x 3 meters. Periodically check the product level in
the bottle to ensure best coverage.
10.
Be careful not to spray the protector onto furniture or fabric
that has not been tested for colorfastness. If this does occur,
wipe off the protector.
11.
Remove bottle from applicator tool. If concentrate is left, put
the cap on and store at room temperature for later use.
12.
With applicator tool still on the end of Flex Hose, spray clean
hot water into sink to avoid any future clogging.
13.
Store tool on the back of unit in the caddy.
14.
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How to Clean Upholstery and Small Areas
Important - Check Upholstery Tags
Check manufacturer’s tag before cleaning. “W” or “WS” on the
tag means you can use your ProHeat. If the tag is coded with
“X” or “S” (with a diagonal strike through), or says “Dry Clean
Only,” do not proceed. The Scotchgard™ protector is not
recommended for use on velvet, silk, 100% cotton upholstery,
vinyl or leather. If manufacturer’s tag is missing or not coded,
check with your furniture dealer.
1.
Check for colorfastness in an inconspicuous place.
2.
3.
Manufacturer’s tag
If possible, check upholstery stuffing. Colored stuffing
may bleed through fabric when wet.
Plan activities to give upholstery time to dry.
WARNING:
To reduce the risk of inju-
ry, be extra careful when
cleaning stairs. Make
sure machine is secure
and level.
4.
5.
Vacuum thoroughly to pick up loose debris and pet hair.
Use a vacuum with a brush attachment and a crevice
tool to clean in fabric folds and tufts.
Machine Preparation
Tip:
Set up the machine following instructions in the Features
section, pages 6-9.
Use the BISSELL
Pet Odor and
1.
2.
3.
™
Use Fiber Cleansing Formula in SmartMix Tank.
Soil Removal
Formula to deep
clean pet odor
and soil.
Set the ReadyTools dial to Tools or PreTreat.
* SmartTemp heats the cleaning solution for carpet
and bare floor application only. It does not heat
solution sprayed through the accessory tools.
Tip:
Set SmartMix Dial to Normal.
Deep cleaning
carpeting and
upholstery with
BISSELL Multi-
4.
Cleaning Technique
™
Allergen Removal
Formula regularly
can reduce dust
mite waste and
allergens in
Choose the 4” Small Area Tool, the Tough Stain Brush, or
the Spraying Crevice Tool and connect to the Flex Hose.
1.
your home.
Plug into a proper outlet and turn Power Switch ON ( I ).
2.
3.
While pressing the Trigger, slowly move the spraying tool back
and forth over the soiled surface. Release the Trigger to
suction soiled water.
Continue to clean soiled area, working in small sections,
until no more dirt can be removed.
4.
5.
Caution: Do not overwet.
When the cleaning job is complete refer to the
Maintenance section for machine cleanup and storage
instructions on pages 17-19.
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Cleaning Bare Floors
Tilt
Handle
Back
The Bare Floor Tool (available with select models only)
provides effective cleaning for linoleum, vinyl, and tile floors.
Caution: Do not use on hardwood floors.
Use BISSELL Hard Floor Solutions™.
1.
2.
3.
4.
5.
Handle Release
Vacuum or sweep thoroughly to pick up loose debris and pet hair.
Remove easily moved furniture from the room, (chairs, tables, etc.)
Plan your cleaning route to leave an exit path.
Carrying
Plan activities to allow 30 minutes for the floor to dry completely.
Attach the Bare Floor Tool
Step on the Handle Release to lay the machine handle down.
1.
2.
3.
Remove the Tank-in-Tank from the machine base.
Lift the machine base to expose the underside of the Floor
Nozzle Window.
Attach Bare Floor Tool to Floor Nozzle Window with long tab to
the right side (ReadyTools side) of the nozzle.
4.
Floor Nozzle
First attach left side (short tab) catching tab over nozzle edge.
5.
6.
Gently bend long tab (right side) outward to easily snap over
edge of clear nozzle on left.
Bottom Front Edge
of Floor Nozzle
Bare Floor
Snap Together
Cleaning Tool
Machine Preparation
Set up machine following instructions in the Features
section, pages 6-9. Be sure to thoroughly rinse out any
remaining Fiber Cleansing Formula from the SmartMix Tank to
prevent slippery linoleum, vinyl, and tile floors. Use BISSELL
Hard Floor Solutions in the SmartMix Tank.
1.
Check ReadyTools Dial - it should be set on Floor Cleaning.
Set the SmartMix setting to Normal.
2.
3.
4.
D
Plug into a proper outlet and turn Power Switch ON ( I ). Turn
SmartTemp Switch ON ( I ). The SmartTemp Ready Light
illuminates and the ProHeat is ready to clean.
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Bare Floor Cleaning Technique
Slowly move the machine nozzle with Bare Floor Tool forward
and back over soiled surface one time while pressing the
Trigger. Caution: Do not over wet.
1.
WARNING:
To reduce the risk of fire,
electric shock or injury
unplug from outlet before
servicing.
Repeat the motion without pressing the Trigger using the Bare
Floor Tool to squeegee and suction up the dirty water.
2.
3.
4.
5.
Repeat steps 1 and 2 backing along the exit path.
Allow about 30 minutes for the floor to dry completely.
Tip:
SmartMix Tank
may be stored
with concentrate
ready for your
next cleaning job.
Make sure dial
is turned to the
Water Rinse/
When the cleaning job is complete, refer to the Maintenance/
Storage section below.
To remove Bare Floor Tool gently bend long tab (right side)
outward and pull tool down away from nozzle. Rinse
thoroughly, dry and store
6.
Carpet Protector
Setting when
storing.
Maintenance/Storage
Turn Power and SmartTemp switches OFF ( O ).
Unplug power cord from the outlet .
1.
2.
3.
4.
5.
6.
7.
D
Coil Flex Hose around storage brackets on the Tool Caddy.
Coil Power Cord around Power Cord Quick Release.
Remove and rinse tools in clean, running water. Dry and
replace on tool caddy.
Remove Tank-In-Tank, dispose of dirty water. See Features
section, pages 7-9.
Rinse out Tank-In-Tank and replace on the machine; Clean out
lint trap.
Clean out the Flow Indicator Filter each time it is used to ensure
best cleaning performance. Unscrew the Flow Indicator Cap, lift out
the red rotor and white filter. Rinse all 3 parts in tap water. Replace
the filter with the post facing upward. Replace the rotor. Replace the
Flow Indicator Cap; turn until snug, do not over-tighten.
8.
Note: SmartMix Tank may be stored with concentrate
ready for your next cleaning job. Make sure dial is turned
to the Water Rinse/Carpet Protector Setting when storing.
Cap
Wipe all exterior surface with a soft cloth.
9.
Rotor
Filter
Store cleaner upright in a protected, dry area.
10.
11.
Note: ProHeat uses water and must not be stored where
there is a danger of freezing. Freezing will
damage internal components and void the warranty.
When carpet is dry, vacuum again to remove hair and fuzz
that the ProHeat may have loosened.
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Pump Belt and Brush Belt Replacement
2
Turn the machine OFF ( 0 ) and unplug from the wall outlet.
1.
2.
Step on the Handle Release and recline the handle down
onto floor.
3b
3a
Remove Tank-In-Tank and SmartMix Tank. Set them aside.
3.
4.
4
Remove Belt Access Door located near the Floor Cleaning/
Tools switch by inserting a flat head screwdriver into the slot
nearest to the handle and gently prying the access door off.
Turn the machine onto its side so the belt access area is
facing upward.
5.
6.
5
On the bottom of the machine, near the belt access area,
is a red retainer plate that holds the black brush arm and
brush in place. Using a Phillips head screwdriver remove the
screw that holds the red retainer plate in place. Set red
retainer plate and Phillips head screw aside.
6
Remove the black brush arm that holds the brush in place. Set
the black brush arm aside.
7.
8.
9.
Remove the “toothed” brush belt from the brush then from the
red pump pulley. Set the “toothed” brush belt and brush aside.
7
Locate and remove broken pump belt.
8
9
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To Install the Replacement Pump Belt
1
With the unit still on its side, loop one end of the replacement
pump belt around the red pump pulley and then the other end
around the silver motor shaft. Do not twist the replacement
pump belt.
1.
Re-install the toothed brush belt first onto the red pump pulley
and then onto the toothed end of the brush.
2.
3.
4.
Re-Install the brush into the base of unit.
2
4
Place the black brush arm onto the brush and slide black
brush arm into base of unit. The black brush arm and brush
should slide easily into original position.
Re-install the red retainer plate and Phillips head screw.
6
5
5.
6.
Using your finger, gently spin the replacement pump belt
on the silver motor shaft. If assembled correctly, the
replacement pump belt should rotate freely around the
silver motor shaft and drive pulley without obstruction. The
brush should also rotate freely when the silver motor shaft is
turned.
7a
7b
Turn the machine right side up and replace the Tank-In-Tank,
SmartMix Tank and belt access door.
7.
8.
Assembly is now complete.
If you have any questions, or are having trouble installing
your replacement pump belt, please call BISSELL Consumer
Services at 1-800-237-7691.
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Troubleshooting
WARNING:
To reduce the risk of
fire, electric shock or
injury unplug from outlet
before servicing.
Powerdrive does not seem to be engaged.
Possible Causes
Remedies
1
1
The Powerdrive is in the OFF position.
Turn the Powerdrive Knob to the “ON” Position.
2 Handle not fully engaged with Powerdrive position. 2 Push handle in as far as it will go to feel the
most impact.
SmartTemp Ready Light does not illuminate.
Possible Causes
Remedies
The SmartTemp Switch is not turned ON ( I ).
Turn on the SmartTemp Switch.
1
1
2
2
The machine Power Switch is not
turned ON ( I ).
Both switches must be ON ( I ) to
activate the SmartTemp Ready Light.
Reduced spray or no spray.
Possible Cause
1 Bladder may be empty.
Remedies
Refill Bladder with hot tap water.
1
2
2
SmartMix Tank may be empty.
Fill with BISSELL Fiber Cleaning
Formula for cleaning or water if
rinsing, or using the Scotchgard
protector applicator.
3
3
4
The filter may be clogged.
Clean out Flow Indicator Filter, page 17.
4 Tanks may not be seated properly.
5 Pump may have lost prime.
Turn power OFF; remove & reseat
tanks. Inspect for presence of seals.
5
6
Turn power OFF; after 1 minute turn
ON and depress Trigger.
6
The Pump Belt may be broken.
Turn the machine OFF and unplug
from the outlet. To check if a Pump
Belt has broken, you will need a flat
head screwdriver. Insert the blade end
into the lower slot of the Belt Access
door to release the lower snap. If
necessary, insert the blade end into
the upper slot to release the upper
snap. Examine the belt for breakage.
You should be able to see the Pump
Belt looped around the motor shaft. If
it is broken or missing, please refer to
Replacement Parts on page 23 before
calling Consumer Services. Complete
installation instructions will
Lift Here
Insert
Screwdriver
Blade Here
accompany the replacement belt.
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Troubleshooting (continued)
DirtLifter PowerBrush does not turn.
Possible Causes
Remedies
1
1
The Brush Belt or Pump Belt is off or broken.
Turn the machine OFF and unplug from
the outlet. To check if the Brush Belt or Pump
Belt has broken, you will need a flat head
screwdriver. Insert the blade end into the
lower slot of the Belt Access door to release
the lower snap. If necessary, insert the blade
end into the upper slot to release the upper
snap. Examine the belt for breakage. If broken
refer to pages 18-19.
Carpet Protector is not spraying.
Possible Causes
Remedies
1
1
Tank not connected properly to the tool.
Follow instructions on cartridge
assuring proper fit.
2
3
Solution clogging the Spray trigger.
Applicator tool spray is blocked.
2 Soak applicator tool only in hot water.
Spray without the cartridge attached to
purge any residual Solution left in the tool.
3
Soak applicator tool only in hot water.
Spray without the cartridge attached to purge
any residual Solution left in the tool.
4
5
4
5
SmartMix not set on water/rinse
carpet protector setting.
Set to proper setting.
ReadyTool dial not set on tool setting.
Set to tool setting.
Cleaner not picking up solution.
Possible Cause
Remedies
Ready Tools dial may be at the
Set ReadyTools dial to either Tools or
1
1
wrong setting for the cleaning job.
PreTreat or Floor Cleaning.
Nozzle Window may not be properly attached.
Press down firmly on the black oval gasket at
the top window to make sure the two tabs on
the back of the Nozzle Window are snapped
into the mating slots in the main housing.
2
2
Tank-in-Tank lid is not properly installed.
Tank-in-Tank is not properly seated.
Re-install lid; refer to page 8.
3
4
3
4 Tank-In-Tank must be firmly seated to
function; remove and reseat Tank-in-Tank.
Poor tool position. (Hand held attachments only).
Tank-in-Tank has picked up maximum dirty water.
Adjust angle; apply more downward pressure.
5
6
5
6
Empty Tank-in-Tank, refer page 8
Thank you for selecting a BISSELL product.
If you should happen to need assistance during assembly or operations, call 1-800-237-7691.
Please do not return this product to the store
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BISSELL Consumer Services
For information about repairs or replacement parts, or questions about
your warranty, call:
BISSELL Consumer Services
1-800-237-7691
Monday - Friday
Saturday
8 am — 10 pm ET
9 am — 8 pm ET
Or write:
BISSELL Homecare, Inc.
PO Box 3606
Grand Rapids MI 49501
ATTN: Consumer Services
Or visit the BISSELL website - www.bissell.com
When contacting BISSELL, have model number of unit available.
Please record your Model Number: ___________________
Please record your Purchase Date: ___________________
NOTE: Please keep your original sales receipt. It provides proof of date of
purchase in the event of a warranty claim. See "About Your Warranty"
on page 24 for details.
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Replacement Parts - BISSELL ProHeat®
Item Part No.
Part Name
1* 210-9213
2* 210-9148
3* 210-1197
4* 214-9131
5* 214-9142
6* 215-9155
4” Small Area Tool
Spraying Crevice Tool
TurboBrush®
Bare Floor Tool
PreTreat Wand
Tough Stain Brush
7
8
015-9043
015-4439
015-9041
210-1785
210-1795
Tank Assembly Complete (Includes Lid Assembly)
Tank Lid Assembly
Tank Bottom (Assembly)
SmartMix® Tank (Includes Cap Assembly)
SmartMix® Cap Assembly
9
10
11
12
13
14
15
16
555-6503
210-4052
214-9876
215-0628
015-0621
Flow Indicator Assembly
Window Gasket
Floor Nozzle Window and Gasket
Replacement Pump Belt (With Instructions)
Replacement Brush Belt (With Instructions)
17
18
19
20
21
22
213-3501
0464
215-2152
0710
0720
0730
Lint Screen
Scotchgard™ protector Cartridge
Applicator Tool
Fiber Cleansing Formula™ 48oz
Multi-Allergen Removal™ Formula 48oz
Pet Odor and Soil Removal™ Formula 48oz
*Not all parts are included with every model.
1
6
2
7
3
8
4
9
5
SUCTION
BRUSH
10
11
17
13
15
16
12
14
19
18
20
21
22
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About Your Warranty
This warranty gives you specific legal rights, and you may also have other rights which
may vary from state to state. If you need additional instruction regarding this warranty
or have questions regarding what it may cover, please contact BISSELL Consumer
Services by E-mail, telephone, or regular mail as described below.
Limited Two Year Warranty
Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the
product BISSELL Homecare, Inc. will repair or replace (with new or remanufactured
components or products), at BISSELL’s option, free of charge from the date of
purchase by the original purchaser, for two years any defective or malfunctioning part.
See information below on "If your BISSELL product should require service".
This warranty applies to product used for personal, and not commercial or rental service. This
warranty does not apply to fans or routine maintenance components such as filters, belts, or
brushes. Damage or malfunction caused by negligence, abuse, neglect, unauthorized repair, or
any other use not in accordance with the User's Guide is not covered.
If your BISSELL product should require service:
Call BISSELL Consumer Services at the number below or visit the BISSELL website
Contact BISSELL Consumer Services.
Website or E-mail:
Use the “Customer Services” tab.
Or Call:
BISSELL Consumer Services
1-800-237-7691
Monday - Friday 8 am - 10 pm ET
Saturday 9 am - 8 pm ET
Or write
BISSELL Homecare Inc.
PO Box 3606
Grand Rapids MI 49501
ATTN: Consumer Services
BISSELL HOMECARE, INC. IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE
ASSOCIATED WITH THE USE OF THIS PRODUCT. BISSELL’S LIABILITY WILL NOT EXCEED THE PURCHASE
PRICE OF THE PRODUCT.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or
exclusion may not apply to you.
©2005 BISSELL Homecare, Inc.
Grand Rapids, Michigan
All rights reserved.
Part Number 310-5861
Rev 03/05
Visit our website at:
Scotchgard is a trademark of 3M
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