Bissell Vacuum Cleaner 68Z3 User Manual

USER'S GUIDE  
68Z3, 78E9 SERIES 220-240V  
2
3
Thank You  
Safety Instructions  
Product View  
4
5
Assembly  
6-8  
Operations  
9-12  
13  
Maintenance and Care  
Troubleshooting  
Replacement Parts  
14  
15  
16  
Warranty  
Consumer Services  
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IMPORTANT SAFETY INSTRUCTIONS  
When using an electrical appliance,  
basic precautions should be observed,  
including the following:  
Young children should be supervised to ensure  
that they do not play with the appliance.  
Remove plug from electrical outlet before  
cleaning or maintaining the appliance.  
If the supply cord is damaged, it must be  
replaced by the manufacturer or its service  
agent in order to avoid a hazard.  
Do not pick up toxic material (chlorine  
bleach, ammonia, drain cleaner, petrol, etc.).  
Do not use for any purpose other than  
described in this Users Guide.  
REAd ALL  
INSTRUCTIONS  
BEFORE USINg YOUR  
CANISTER VACUUM.  
WARNINg: To  
Use only manufacturers recommended  
attachments.  
reduce the risk of fire,  
Do not use with any opening blocked; keep  
free of dust, lint, hair, and anything that  
may reduce air flow.  
Keep appliance on a level surface.  
Turn off all controls before unplugging.  
Be extra careful when cleaning stairs.  
This appliance is provided with double  
insulation. Use only identical replacement  
parts.  
electric shock, or injury:  
Unplug from outlet when not in use  
Use indoors only.  
For dry pick up only.  
Do not leave machine when it is plugged in.  
Do not use with damaged cord or plug.  
If appliance is not working as it should, has  
been dropped, damaged, left outdoors, or  
dropped into water, return it to a service agent.  
Do not use without the dirt cup and filters  
in place.  
Do not handle unit with wet hands.  
Do not pull or carry by cord, use cord as a  
handle, close door on cord, pull cord around  
sharp corners or edges, run appliance over  
cord, or expose cord to heated surfaces.  
Do not unplug by pulling on cord. Unplug  
by grasping plug.  
Do not run appliance over cord.  
Do not handle plug or appliance with wet hands.  
Do not expose hair, loose clothing, fingers  
or body parts to openings or moving parts.  
Pay close attention when working  
around children.  
Unplug before attaching TurboBrush™ Pet  
Tool  
SAVE THESE  
INSTRUCTIONS  
FOR FUTURE USE  
Do not pick up hot or burning objects such  
as cigarettes, matches, or hot ashes.  
This model is for household use only.  
Do not pick up flammable or combustible  
materials (lighter fluid, petrol, kerosene, etc.) or  
use in the presence of explosive liquids or vapour.  
Do not use appliance in an enclosed space filled  
with vapours given off by oil base paint, paint  
thinner, some moth proofing substances,  
flammable dust, or other explosive or toxic  
vapours.  
IMPORTANT  
FOR OPERATION ON A 220-240 VOLT  
A.C. 50 Hz POWER SUPPLY ONLY.  
If your appliance is fitted with a  
nonrewireable BS 1363 plug it must not be  
used unless a 13 amp (ASTA approved to BS  
1362) fuse is fitted in the carrier contained  
in the plug. (Spares may be obtained from  
your BISSELL supplier). If for any reason the  
plug is cut off, it must be disposed of, as it is  
an electric shock hazard should it be inserted  
into a mains socket.  
Not intended for use by persons (including  
children) with reduced physical, sensory or  
mental capabilities, or lack of experience  
and knowledge, unless they have been  
given supervision or instruction concerning  
use of the appliance by a person  
responsible for their safety  
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Product view  
Handle  
Air Flow Regulator  
Flex Hose  
Telescoping  
Extension Wand  
Easy Empty™  
Dirt Cotainer  
Multi-Surface  
Floor Nozzle  
Hose Connector  
Brush Switch  
CAUTION:  
Do not plug in your  
vacuum until you  
are familiar with all  
instructions and  
operating procedures.  
Upholstery Tool  
Crevice Tool  
Dusting Brush  
Wide Pet  
TurboBrush™  
(select models only)  
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Assembly  
1. Connect the hose to the vacuum by  
inserting the hose connector into the  
suction opening on the bottom front  
of the vacuum. Push in until it clicks  
into the locked position.  
WARNING:  
Plastic film can be  
dangerous. To avoid danger  
of suffocation, keep away  
from babies and children.  
2. Connect the telescoping extension  
wand to the handle end of the hose.  
3. Connect the floor nozzle foot onto  
2.  
1.  
3.  
the telescoping extension wand.  
4. Attach the tool holder onto the top  
portion of the extension wand.  
Place the tools onto the tool holder  
for storage.  
5. To extend the telescoping extension  
wand, push the black release button  
and then pull the bottom of the wand  
to the desired length.  
4.  
6. Once assembled, you can store your  
vacuum by inserting the storage clip  
(located on the back of the floor  
nozzle) into the storage slot on the  
rear of the vacuum.  
NOTE: Shorten the length of the  
telescoping extension wand for  
storage.  
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Operations  
Power cord  
The power cord is located at the rear of  
the vacuum. Gently pull out the power  
cord, watching for the yellow line. Stop  
pulling the power cord once the yellow  
line is visible. There is also a red line,  
which indicates the end of the usable  
cord. Do not pull the power cord out  
beyond the red line.  
Automatic Cord  
Rewind Button  
Automatic cord rewind  
Your vacuum is equipped with an  
automatic cord rewind. When cleaning  
is finished, press the power button  
OFF ( ) and grasp the plug to  
disconnect from the electrical outlet.  
Hold the plug and press the  
automatic cord rewind button to  
rewind the cord automatically.  
CAUTION:  
Be careful to avoid injury as  
cord retracts very quickly.  
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Operations  
Power  
Button  
Power button  
Turn the power ON or OFF by pressing  
lightly downward on the power button  
( ).  
Variable suction power control  
The variable suction power control is  
located on the back of the vacuum.  
Turn the control toward the larger dots  
for maximum suction. Turn the control  
toward the smaller dots to minimize  
suction for lightly soiled areas or  
delicate fabrics.  
Variable Suction  
Control  
Air flow regulator  
Open the air flow regulator by sliding the  
regulator back towards the handle to an  
open position. This will reduce the suction  
power for vacuuming delicate fabrics.  
Air Flow  
Regulator  
For full suction power, close the air  
flow regulator by sliding the regulator  
forward to the closed position.  
Tip:  
Use the variable  
suction power  
control and the  
air flow regulator  
to reduce air flow  
as needed when  
using the tools.  
CAUTION:  
Before using your vacuum,  
make sure that the dirt  
container and all filters  
(pre-motor and post-motor)  
are in place. Do not operate  
your vacuum without the dirt  
container and filters.  
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Operations  
Special tools  
Your BISSELL CleanView Dual  
Cyclonic is not only a powerful  
carpet and rug vacuum cleaner,  
its also a versatile bare floor and  
above floor vacuum cleaner when  
you select one of the special tools.  
Brush Up  
1A.  
1B.  
1. Floor nozzle:  
Use to vacuum carpets, rugs and bare  
floors. Swivel head turns to get into tight  
spaces and fits under cabinets.  
A. To vacuum carpets and rugs, push  
Brush Down  
the brush switch to the carpet  
position  
. This will pull the  
brushes up into the floor nozzle.  
B. To vacuum bare floors, push the  
brush switch to the bare floor  
position  
. This will extend the  
brushes down from the floor nozzle.  
2.  
3.  
2. Upholstery tool: Use the upholstery  
tool to clean curtains, draperies, cush-  
ions and fabrics.  
3. Crevice tool: Use the crevice tool in  
tight, narrow spaces.  
4. Dusting brush: Use the dusting brush  
to dust furniture, blinds, books, lamps,  
shelves and baseboards.  
5. Wide TurboBrush Pet: (select models  
only) Use rotating brush action for small,  
flat areas such as cushions and beds.  
NOTE: Press down gently and  
pull toward you in a raking  
motion. Too mush pressure will  
cause the brush to stop rotating.  
4.  
5.  
NOTICE:  
This tool is designed  
to remove pet hair from  
upholstery or carpeted  
surfaces. It should not  
be used on pets.  
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Maintenance and care  
Emptying the dirt container  
Empty the dirt container as soon as  
the dirt reaches the “FULL” lines on  
the sides of the dirt container.  
WARNING:  
To reduce the risk of electric  
shock, turn power switch OFF and  
disconnect plug from electrical  
outlet before performing  
1. Unplug the vacuum from the electrical  
outlet.  
maintenance or troubleshooting  
checks.  
2. Press the dirt container release button  
located on the back of the carry handle  
and lift up to remove.  
2.  
3. Choose an emptying method. Method  
Dirt Container  
Release Button  
#2 is recommended for allergy sufferers.  
Method #1 – Hold the dirt container over  
a trash can and push the emptying  
button located on the back bottom of  
the dirt container to open the bottom  
door. Close the door after the dirt  
empties and make sure it clicks back  
into the locked position.  
3.  
Method #2 – Place a plastic bag over the  
bottom of the dirt container. Push the  
emptying button, located on the back  
bottom of the dirt container, through the  
plastic to open the bottom door. After  
the dust settles, remove the plastic bag  
to discard. Close the door and make  
sure it clicks back into the locked  
position.  
Emptying  
Button  
Cleaning the inner cyclone & screen  
3.  
Filters protect the motor from  
dirt and dust particles. Use only  
BISSELL replacement filters in your  
CleanView Dual Cyclonic.  
1. Unplug the vacuum from the electrical outlet.  
2. Remove the dirt container from the vacuum.  
3. Remove the top portion of the dirt  
container by grasping the carry handle  
and turning counter clockwise and pull-  
ing up and out of the dirt container.  
4.  
5.  
4. Remove the inner cyclone by grasping the  
bottom of the cyclone and turning clockwise  
to unlock. Pull straight down to remove.  
Clean with a cloth to remove dust and debris  
5. Remove the screen by pulling straight  
down. Clean with a cloth or a soft brush  
to remove dust and debris.  
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Maintenance and care  
Cleaning the inner cyclone & screen continued  
6. The tank may also be wiped clean with a  
damp cloth. Make sure the tank is  
completely dry before reassembling.  
7. To reassemble, hold the carry handle and  
place the screen back onto the top portion  
of the dirt container. Be sure to align the  
notch on the top with the insert on the flat  
edge of the screen. Then place the inner  
cyclone back into the screen by aligning  
the notches at the top of the inner cyclone  
with the inserts inside the screen and turning  
counter clockwise to lock into place.  
NOTICE:  
This product is intended for household  
use only and not for commercial or  
industrial use. Vacuuming of dust from  
products like plaster, concrete or ashes  
will damage the motor and void the  
warranty.  
8. Place the top portion back onto the dirt  
container by grasping the carry handle  
and turning clockwise to lock into place.  
Be sure that the dirt container release  
button is aligned with the emptying button  
when locked into place.  
3.  
Cleaning the pre-motor filter  
The pre-motor filter protects the motor  
from dirt and dust particles. Use only  
BISSELL replacement filters in your  
CleanView Dual Cyclonic.  
4.  
Pre-Motor Filter  
1. Turn the power OFF. Unplug the vacuum  
from the electrical outlet.  
2. Remove the dirt container from the vacuum.  
3. The pre-motor filter is located behind the  
door labeled “FILTER” on the main body  
of the vacuum. Open the door by pushing  
up on the tab at the bottom of the door  
and pulling out to remove.  
Filter Tray  
4. Remove the filter tray by pulling up on the  
tab of the tray. Remove the pre-motor filter  
and set aside. Tap the tray gently over a  
trash can to remove any dirt or debris.  
Tip:  
For maximum cleaning  
performance, check the  
filters often and clean or  
replace if necessary.  
5. The pre-motor filter can be washed in cold water  
with a mild detergent. Rinse well and air dry  
thoroughly before placing back into the tray.  
6. Place the tray back into the vacuum  
and replace the filter door by inserting  
the tabs at the top of the door and  
pushing down until it clicks into the locked  
position.  
WARNING:  
Do not operate cleaner with  
damp or wet filters or  
without all filters in place.  
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Maintenance and care  
Cleaning the Post-motor HEPA media filter*  
The post-motor filter is a H13 HEPA  
media filter*, which assists in the fil-  
tration process to return clean air to  
the room.  
2.  
1. Turn the power OFF. Unplug the vacuum  
from the electrical outlet.  
2. The post-motor filter is located behind  
the door labeled “FILTER” on the rear of  
the vacuum. Open the door by pushing  
down on the tab of the door and pulling  
out to remove.  
3.  
3. Remove the post-motor HEPA media  
filter* by grasping the handle on the  
filter and pulling out to remove.  
Post-Motor HEPA  
Media Filter*  
4. Replace the post-motor HEPA media  
filter* with a new filter.  
NOTE: The post-motor filter is a  
white, pleated HEPA media filter*.  
This filter is NOT washable and must  
be replaced when it becomes dirty.  
5. Replace the filter door by inserting the  
two tabs at the bottom of the filter door.  
Then push down on the tab on the  
door and push it back into the vacuum.  
Release the tab on the door to lock into  
place.  
*The Filter Media, not the vacuum as a whole, complies with the High Efficiency  
Particulate Air (HEPA) filter specification (EN 1822-1:2009).  
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Maintenance and care  
Maintaining the Wide TurboBrush Pet  
(Select models only)  
The Wide TurboBrush Pet should  
be checked regularly for clogs or  
debris wrapping around the brush.  
1. Unplug the vacuum from electrical outlet.  
2. If a clog is present or debris is visible,  
turn the collar on the neck of the Wide  
Pet TurboBrush counterclockwise to the  
unlocked position to remove the faceplate  
and clear any obstructions.  
3. To clean debris from the brush, remove the  
brush from the drive belt and clean debris.  
4. Reposition the drive belt on the brush.  
Place the ends of the brush in the slots  
on the sides. Reposition the faceplate  
and turn the collar clockwise to the  
locked position.  
Thermal protector  
An internal thremal protector has  
been designed into your vacuum to  
protect it from overheating. When the  
thermal protector activates, the  
vacuum motor will stop operating. If  
this happens:  
1. Turn the vacuum OFF (O) and unplug  
from electrical outlet.  
2. Empty dirt container, check filters and air  
passages for dirt accumulation.  
3. The thermal protector automatically  
resets after approximately 1 hour. If the  
thermal protector does not reset, call  
BISSELL Consumer Services.  
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Troubleshooting  
WARNING:  
To reduce the risk of electric  
shock, turn power OFF and dis-  
connect plug from electrical  
outlet before performing  
maintenance or troubleshooting.  
Vacuum cleaner won’t run  
Possible causes  
Remedies  
1. Vacuum cleaner is not plugged in  
2. Power button is not pressed down  
3. Thermal protector activated  
1. Check electrical plug  
2. Press power button down  
3. Allow vacuum to cool for 1 hour, see page 12  
Vacuum cleaner won’t pick up or low suction  
Possible causes  
Remedies  
1. Tools, hose and/or telescoping extension wands are blocked  
1. Remove each part and check for blockages  
2. Check and clean or replace pre-motor and post-motor filters  
3. Empty dirt container  
2. Filters are dirty  
3. Dirt container is full  
4. Hose not securely attached to suction opening  
4. Make sure hose connector is locked into  
suction opening  
5. Crack or hole in flex hose  
5. Check hose and replace if needed  
6. Air flow regulator or variable suction power  
control is set to open or minimum setting  
6. Change to closed or maximum setting  
Visible dust escaping from vacuum  
Possible causes  
Remedies  
1. Dirt container is full  
1. Empty dirt container  
2. Filters missing or installed incorrectly  
3. Filters are dirty  
2. Check pre-motor and post-motor filter for correct installation  
3. Check and clean or replace pre-motor and post-motor filters  
4. Remove hose and check for blockages  
4. Flex hose is blocked  
5. Hose not securely attached to suction opening  
6. Crack or hole in flex hose  
5. Make sure hose connector is locked into suction opening  
6. Check hose and replace if needed  
Other maintenance or service not included in the manual should be  
performed by an authorized service representative.  
Thank you for selecting a BISSELL product.  
Please do not return this product to the store.  
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Replacement parts -  
Item  
Part No.  
Part Name  
1
203-1578  
Hose  
2
3
4
5
6
7
8
9
10  
11  
203-1579  
203-1536  
203-1583  
203-1581  
203-1580  
203-1582  
203-1290  
203-1598  
203-1569  
203-1557  
Telescoping Extension Wand  
Multi-Surface Floor Nozzle  
Tool Holder  
Upholstery Tool  
Crevice Tool  
Dusting Brush  
Wide TurboBrush Pet  
Inner Cyclonic Assembly  
Pre-Motor Filter  
Post-Motor HEPA Media Filter*  
1
6
2
3
4
5
7
8
9
10  
11  
*The Filter Media, not the vacuum as a whole, complies with the High Efficiency  
Particulate Air (HEPA) filter specification (EN 1822-1:2009).  
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Warranty - BISSELL CleanViewdual Cyclonic Vacuum  
This warranty gives you specific legal rights, and you may also have other rights which may  
vary from country to country. If you need additional instruction regarding this warranty or have  
questions regarding what it may cover, please contact BISSELL Consumer Services by  
telephone, or regular post as described below, or contact your local in country distributor.  
Limited One Year Warranty  
Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, BISSELL Homecare, Inc.,  
will replace (with new or remanufactured components), at BISSELL’s option, free of charge  
from the date of purchase by the original purchaser, for one year any defective or  
malfunctioning part do to manufacturers defect.  
This warranty applies to product used for personal, and not commercial or rental service. This  
warranty does not apply to fans or routine maintenance components such as filters, belts, or  
brushes. Damage or malfunction caused by negligence, abuse, or use not in accordance with  
the User’s Guide is not covered.  
For spare parts and accessories:  
For UK inquiries:  
Monday - Friday  
9 am — 5:30 pm  
Monday - Thursday 9 am — 5 pm  
Exserve Ltd.  
Friday  
9 am — 4 pm  
550, Peterborough  
BISSELL Homecare (Overseas) Inc.  
Ground Floor  
Cambridgeshire, PE2 6WH  
Telephone: 01733-362415  
226 Berwick Avenue  
Slough  
Berkshire, SL1 4QT  
United Kingdom  
Telephone: 0844-888-6644  
BISSELL HOMECARE INC. IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL  
DAMAGES OF ANY NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT.  
BISSELL’S LIABILITY WILL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT.  
*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY  
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER ORAL OR  
WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION OF LAW, INCLUDING  
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE  
LIMITED TO THE ONE YEAR DURATION FROM THE DATE OF PURCHASE AS DESCRIBED ABOVE.  
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BISSELL consumer services  
If your BISSELL product should require service:  
Call BISSELL Consumer Services at the numbers below and we will give you the location of a  
BISSELL Authorized Service Center in your area. For all other countries, contact your local in  
country distributor for questions, service, or repair.  
If you have questions about your warranty or need replacement parts please contact the  
numbers below.  
For UK inquiries:  
For spare parts and accessories:  
Monday - Thursday 9 am — 5 pm  
Monday - Friday  
9 am — 5:30 pm  
Friday  
9 am — 4 pm  
Exserve Ltd.  
550, Peterborough  
BISSELL Homecare (Overseas) Inc.  
Ground Floor  
Cambridgeshire, PE2 6WH  
Telephone: 01733-362415  
226 Berwick Avenue  
Slough  
Berkshire, SL1 4QT  
United Kingdom  
Telephone: 0844-888-6644  
Or visit the BISSELL website - www.bissell.com  
When contacting BISSELL, have model number of cleaner available.  
Please record your Model Number: ___________________  
Please record your Purchase Date: ___________________  
NOTE: Please keep your original sales receipt. It  
provides proof of purchase date in the event of a  
warranty claim. See Warranty on page 15 for details.  
©2011 BISSELL Homecare, Inc  
Grand Rapids, Michigan  
All rights reserved. Printed in China  
Part Number 110-4344  
Rev 02/11  
Visit our website at:  
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