Bissell Vacuum Cleaner 20Q9 User Manual

CleanView® II  
B A G L E S S  
U S E R ’ S G U I D E  
3574/73G8/3576/20Q9 SERIES  
3
Safety Instructions  
Product View  
4
5-6  
6-8  
Assembly Instructions  
Operation / Special Tools  
8-12  
Maintenance  
12-13  
Troubleshooting  
14  
Replacement Parts  
15  
Consumer Services  
16  
Warranty  
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IMPORTAnT SAFETy InSTRUCTIOnS  
When using an electrical appliance, basic  
precautions should be observed, including  
the following:  
unplugging vacuum cleaner.  
Use extra care when cleaning stairs.  
Unplug before attaching the turbobrush.  
Do not pick up flammable materials (lighter  
fluid, gasoline, kerosene, etc.) or use in the  
presence of explosive liquids or vapors.  
READ ALL InSTRUCTIOnS  
BEFORE USInG yOUR  
UPRIGHT VACUUM.  
Do not pick up toxic material (chlorine bleach,  
ammonia, drain cleaner, etc.).  
Always connect to a polarized outlet (left slot is  
wider than right). Unplug from outlet when not in  
use and before conducting maintenance.  
Do not use vacuum cleaner in an enclosed  
space filled with vapors given off by oil base  
paint, paint thinner, some moth proofing  
substances, flammable dust, or other  
explosive or toxic vapors.  
Do not pick up hard or sharp objects such as  
WARnInG:To reduce  
glass, nails, screws, coins, etc.  
the risk of fire, electric shock,  
Do not pick up anything that is burning  
or smoking, such as cigarettes, matches, or  
hot ashes.  
Do not use without filters in place.  
Use only on dry, indoor surfaces.  
Keep appliance on a level surface.  
or injury:  
Do not modify the polarized plug to fit a  
non-polarized outlet or extension cord.  
Do not leave vacuum cleaner unattended  
when it is plugged in.  
Unplug from outlet when not in use and  
Do not carry the vacuum cleaner while it  
before servicing.  
is running.  
Do not use outdoors or on wet surfaces.  
Do not allow children to operate vacuum  
cleaner or use as a toy.  
SAVE THESE  
Close attention is necessary when used by or  
near children.  
InSTRUCTIOnS FOR  
FUTURE USE  
Do not use for any purpose other than described  
in this User’s Guide.  
Use only manufacturer’s recommended  
attachments.  
Do not use with damaged cord or plug.  
THIS APPLIAnCE HAS  
If appliance is not working as it should,  
has been dropped, damaged, left outdoors,  
or dropped into water, have it repaired at an  
authorized service center.  
Do not pull or carry by cord, use cord as a  
handle, close a door on cord, or pull cord  
around sharp edges or corners. Do not run  
appliance over cord. Keep cord away from  
heated surfaces.  
A POLARIZED PLUG.  
To reduce the risk of electric shock, this appliance has  
a polarized plug (one blade is wider than the other).  
This plug will fit in a polarized outlet only one way. If  
the plug does not fit fully in the outlet, reverse the  
plug. If it still does not fit, contact a qualified electrician  
to install a proper outlet. Do not change the plug in  
any way.  
Do not unplug by pulling on cord. To unplug,  
grasp the plug, not the cord.  
Do not handle vacuum cleaner or plug with  
This model is for household use only.  
wet hands.  
Do not put any object into openings.  
Do not use with any opening blocked; keep  
openings free of dust, lint, hair, and anything  
that may reduce air flow.  
Keep hair, loose clothing, fingers, and all parts  
of body away from openings and moving parts.  
Turn off all controls before plugging or  
3
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Cord Clip  
Hose Clip  
Handle  
Stretch Hose  
Carrying  
Handle  
Stair Cleaning  
Handle  
Quick Release  
Cord Wrap  
Power Cord  
Power Switch  
Crevice Tool  
®
Quick Reach  
Handle  
Extension Wand  
Louvers  
Combination  
Dusting Brush/  
Upholstery Tool  
Hose Wand  
Upper Tank  
Hose  
Wand Base  
Post-Motor  
Filter  
Dirt Container  
Filter Cup  
Optional Hepa  
Media Filter  
(Select Models  
Only)  
Inner and Outer  
Circular Filters  
Lock ’n Seal  
Foot Hose  
Headlight  
Lever  
Handle  
Release  
Pedal  
Height  
Adjustment  
Knob  
Furniture Protection Guard  
Powerfoot  
Furniture Protection Guard  
CAUTIOn:  
Wide Cleaning Path Models  
Do not plug in your vacuum  
cleaner until you are familiar  
with all instructions and  
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4
How To Put It Together  
The only tool you’ll need to assemble your vacuum  
cleaner is a screwdriver.  
Attach Handle To Vacuum  
Locate the vacuum Handle and remove the screw  
packet taped to the base of the Handle.  
1.  
Stand the vacuum upright and slide the base of  
the Handle firmly into the grooves at the top of the  
vacuum body.  
2.  
Check to be sure the Handle is fitted to the vacuum  
body. If there is a gap in front, continue to push firmly  
until the Handle is flush.  
3.  
Insert the screw provided from the screw packet into the  
existing hole. Tighten securely with a screwdriver.  
4.  
Attach Vacuum Hose and Tools  
Attach the Twist ‘n Snap Hose by lining up the tabs on  
1.  
the base with the corresponding notches on the back of  
the vacuum as shown.  
Turn the Twist ‘n Snap Hose to the right to lock the hose  
into place.  
2.  
Snap Hose Clip onto Upper Handle (select models only).  
3.  
Grasping the Quick Reach Handle, slide the end of the  
Hose Wand onto the Hose Wand Base. Snap the Hose  
into the Hose Clip.  
4.  
nOTE: The Powerfoot will not operate  
effectively unless the Hose Wand is  
firmly attached.  
Snap the Extension Wand and the Crevice Tool together  
into the storage clip as shown.  
5.  
Snap the Combination Tool into the storage clip as shown.  
6.  
Attach the TurboBrush® by aligning the small holes near the  
brush roll with the tabs at the bottom of TurboBrush housing.  
Snap TurboBrush into place as shown.  
7.  
Select Models Only  
5
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How To Use your Vacuum  
Handle Positions  
Press the Handle Release Pedal with your foot to place  
your vacuum in one of three cleaning positions.  
Upright- For storage and above floor cleaning with tools.  
1.  
Normal Cleaning- Press Handle Release Pedal once.  
Use for most household floor cleaning tasks.  
2.  
Low Cleaning- With the vacuum in normal cleaning posi-  
3.  
tion, press Handle Release Pedal again. Use for reaching  
under low furniture such as tables, chairs  
or beds.  
CAUTIOn:  
Before using your vacuum,  
make sure that the Dirt  
Container is in locked posi-  
tion and that all filters (Inner  
Circular, Outer Circular, Pre-  
Motor and Post-Motor) are  
in place. Do not operate your  
vacuum without these filters.  
Height Adjustment  
The Powerfoot/Rotating Floor Brush can be adjust-  
ed to clean several floor surfaces.  
nOTE: For optimal cleaning performance,  
adjust to the lowest practical setting. If  
your cleaner is difficult to push, adjust to  
the next higher setting.  
Tip:  
Before cleaning under  
low furniture, check  
area first for objects  
that might harm the  
unit or block the  
Place Handle in Upright Position.  
1.  
Turn Height Adjustment Knob to desired setting.  
2.  
Lowest Setting For bare floors.  
Medium Settings For short and medium  
Vacuum Hose.  
pile carpets.  
Highest Setting For plush pile carpet.  
Tip:  
Place the Handle in the normal cleaning position and  
the Powerfoot will adjust to the setting chosen.  
3.  
Your vacuum features  
a Quick Release Cord  
Wrap. To remove the  
Power Cord quickly  
and easily, rotate the  
Upper Cord Wrap  
towards floor, and  
slip Power Cord from  
Upper and Lower  
Cord Wraps.  
nOTE: you may also adjust the setting  
while in the normal cleaning position.  
Transporting Cleaner  
To move your cleaner from room to room, put the  
Handle in the upright position, tilt the cleaner back on  
its rear wheels and push forward.  
1.  
The cleaner can also be moved by using the Carrying  
Handle on the back.  
2.  
Carrying  
Handle  
Use the Stair Cleaning Handle on the front  
to hold your vacuum while cleaning stairs.  
Stair Cleaning  
Handle  
3.  
6
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Special On-Board Tools  
nOTICE:  
The Floor Brush will continue  
to rotate while you use your  
vacuum for above floor cleaning.  
To prevent carpet damage, do  
not lean on the vacuum or let the  
Powerfoot tilt forward.  
Your BISSELL CleanView II is not only a pow-  
erful carpet and rug vacuum cleaner, it’s also a  
versatile above floor vacuum cleaner when you  
select one of the special tools.  
Raise Handle to Upright Position.  
1.  
2.  
Grasp the Quick Reach Handle and lift Hose Wand to  
separate from suction intake opening.  
Attach tools by firmly pushing onto Vacuum Hose or  
Extension Wand.  
3.  
Combination Dusting Brush/Upholstery Tool:  
Two types of cleaning tools are included in one attach-  
ment: rotate for desired tool.  
Use Brush side to dust furniture, blinds, books,  
lamps, shelves, and baseboards.  
Use Upholstery side for curtains, draperies, cushions,  
fabrics.  
Crevice Tool:  
Use in tight narrow spaces.  
Extension Wand:  
Use with desired attachment for a longer reach.  
Select Models Only  
TurboBrush® (Select Models):  
Use rotating brush action for small areas such as  
stairs and upholstery.  
Tip:  
note: Press gently when using TurboBrush to  
gain maximum cleaning. Too much pressure  
could cause the brush to stop rotating.  
Hair, string and small  
objects can block the  
Vacuum Hose or Tools.  
Check them occasion-  
ally for obstructions.  
Power Cord Storage  
When you are done using your vacuum,  
return it to the Upright position and store  
the Power Cord.  
CAUTIOn:  
The Rotating Floor Brush continues to  
rotate while tools are in use. To reduce  
the risk of injury from moving parts,  
always move the cleaner with the  
Carrying Handle at the back of  
Turn vacuum cleaner off.  
1.  
Unplug Power Cord by grasping the polarized plug  
(NOT the cord) and disconnect from outlet.  
2.  
the cleaner. Always place vacuum  
cleaner on floor with Handle in Upright  
position when using tools. never place  
your fingers under the cleaner when it  
is running. never place Powerfoot on  
furniture or uneven surfaces. Do not  
place vacuum cleaner close enough to  
objects to pull them into rotating brush.  
Loop Power Cord around Cord Wraps on side of  
vacuum cleaner.  
3.  
Clip molded plug to Power Cord to secure.  
4.  
nOTICE:  
While vacuuming, certain carpets  
and low humidity conditions may  
generate small static discharges. The  
discharges are entirely harmless and  
are not associated in any way with  
the main power supply.  
7
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How To Maintain your Vacuum  
WARnInG:  
To reduce the risk of  
electric shock, turn Power  
Switch OFF and discon-  
nect polarized  
To maintain maximum cleaning performance, the  
following maintenance steps must be performed:  
Empty the Dirt Container when the dirt reaches the  
“Full” line on the side.  
1.  
plug from electrical outlet  
before performing  
maintenance or  
troubleshooting checks.  
Check the Inner and Outer Circular Filters and the  
Pre-Motor Filter at least once a month and clean or  
replace as needed.  
2.  
Replace the Post-Motor Filter every three to six months.  
3.  
Tip:  
note: More frequent filter cleaning or  
replacing may be necessary if you are  
vacuuming new carpet, fine dust, or have  
allergy concerns. Follow the instructions on  
the following pages to perform these simple  
maintenance steps.  
For maximum cleaning  
performance, check  
and clean or replace all  
filters as suggested.  
Full Line  
Empty Dirt Container  
The Dirt Container needs to be emptied when the dirt  
reaches the “Full” line on the side of the Container.  
Lock Position  
Unlock  
Position  
Unplug cleaner from electrical outlet.  
1.  
Slide the Lock ‘n Seal Lever to the "Unlock" position.  
2.  
Grasp handle and pull the Dirt Container straight out to  
remove from vacuum.  
3.  
Empty dirt into garbage container.  
4.  
5.  
Put the Dirt Container back in the vacuum and slide the  
lever to the "Lock" position.  
note: The Dirt Container may be washed in  
warm water with a mild detergent. Remove  
the Filter Cup from the bottom before  
washing. Reassemble and make sure it is  
completely dry before using again.  
Cleaning The Inner & Outer Circular Filters  
Use only BISSELL Style 9 Replacement Filters in  
your BISSELL CleanView II.  
Unplug the cleaner from electrical outlet.  
1.  
Remove the Dirt Container as described in the previous  
2.  
section. Grasp the Filter Cup located at the bottom of  
the Dirt Container and twist counterclockwise to unlock  
and remove.  
Grasp the Circular Filters and twist to unlock. Pull  
straight up to remove.  
3.  
8
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Cleaning The Inner & Outer Circular Filters  
Separate the Outer foam and Inner pleated Circular Filters. Wash each  
individually by hand in warm water. Mild detergent may be used if  
desired. Rinse well, then air dry thoroughly before putting them back  
together and replacing in Filter Cup.  
4.  
The Filter Cup may be washed in warm water with a mild detergent.  
Make sure it is completely dry before reassembling with filters.  
5.  
6.  
The Upper Tank and Louvers may also be wiped clean with a damp  
cloth. Reach underneath the Upper Tank and turn the rim of the Louvers  
to unlock. Pull straight down to remove.  
WARnInG:  
Do not operate cleaner  
with damp or wet  
filters or without all  
filters in place.  
Cleaning the Pre-Motor Filter  
Unplug the cleaner from electrical outlet.  
1.  
2.  
The Pre-Motor Filter protects the motor from debris. It is located  
underneath the Dirt Container and Filter Cup in the center of the  
round part of the Lock ‘n Seal Lever.  
Pre-Motor  
Remove the small round Filter and any debris on top of it. Rinse well Filter  
under warm water, then air dry thoroughly before replacing.  
3.  
Post-Motor  
Filter  
Replacing the Post-Motor Filter  
Use only BISSELL Style 9 Replacement Filters in your  
BISSELL CleanView II.  
Unplug the cleaner from electrical outlet.  
1.  
The Post-Motor Filter assists in the filtration process to return  
2.  
clean air to the room. It is located behind the door on the side  
of the cleaner. When the filter becomes dirty, open the door,  
remove the filter and replace. The white, pleated HEPA Media  
Filter is not washable.  
WARnInG:  
To reduce the risk of injury  
from moving parts, turn  
off vacuum cleaner and  
disconnect Power Plug  
from electrical outlet.  
note: A basic washable Post-Motor Filter with reduced  
filtration is available if desired.  
Check Rotating Floor Brush and Drive Belt  
You should check your vacuum cleaner’s Rotating Floor Brush  
and Drive Belt regularly for wear or damage. You should also  
clean the brush and brush ends of strings, hair, and carpet  
fibers. These can wrap around the brush and hamper its ability  
to effectively clean your carpet. Also remove any debris that  
has accumulated under the brush cover.  
Unplug cleaner from electrical outlet.  
1.  
Place handle in Low position and turn vacuum cleaner over so bottom  
side is up.  
2.  
9
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Check Rotating Floor Brush and Drive Belt Continued  
For standard models, remove the four screws as shown  
with a Phillips Head Screwdriver. Lift the Brush Cover off.  
3.  
For wide cleaning path models, Lift tab 1 and release the  
three latches in order 2-4 as marked. Lift the Brush Cover off.  
Grasp Rotating Floor Brush at both ends and lift.  
4.  
5.  
Clean strings, hair and other debris from Rotating Floor  
Brush, paying particular attention to brush ends.  
Brush Cover  
Standard models only  
Clean strings, hair and other debris from Motor Pulley and  
Drive Belt areas.  
6.  
Check Drive Belt carefully for wear, cuts or stressed areas.  
7.  
8.  
Check Air Passageway for obstructions. Remove debris  
from this area.  
4
Replace Drive Belt  
Use only BISSELL Style 9 Replacement Belts (#32074)  
in your BISSELL CleanView II.  
Wide Cleaning Path models only  
Motor Pulley  
Unplug cleaner from electrical outlet.  
1.  
With Rotating Floor Brush removed from vacuum cleaner  
2.  
(Steps 1-4 of Check Rotating Floor Brush and Drive Belt),  
grasp old Drive Belt and remove from Motor Pulley.  
Discard old Drive Belt.  
Place new Drive Belt over Motor Pulley and stretch other  
end over Rotating Floor Brush in the space between  
the bristles.  
3.  
Air Passageway  
Place ends of Rotating Floor Brush down into slots on sides  
as shown.  
4.  
Turn Rotating Floor Brush by hand several times in the  
direction of Motor Pulley. If properly installed, Drive Belt will  
center itself on Rotating Brush.  
5.  
Reposition Brush Cover and screw or snap back into place.  
Check to be sure all screws or latches are secured.  
6.  
Replace Lightbulb  
Use only BISSELL Replacement Bulbs in your BISSELL  
CleanView II.  
Unplug cleaner from electrical outlet  
1.  
Using a flat screwdriver, table knife or coin, insert into the  
slot on the right of the lens and gently push inner latch to  
the left as shown to remove the lens.  
2.  
10  
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Replace Lightbulb Continued  
Determine the light bulb type of your vacuum:  
Standard Bulb (#203-1297) – approximately 1” long, flat end  
Large Bulb (#203-1007) – approximately 2” long, round end  
3.  
4.  
Standard Bulb – remove the bulb from the socket by grasping  
bulb and pulling straight out. Install the new bulb by pushing it  
gently into the socket until the bulb snaps into place.  
Large Bulb - remove the bulb from the socket by pushing  
bulb in gently and turning it towards brush. Install the new  
bulb by pushing it gently into the socket and turning away  
from the brush.  
Standard Bulb  
Reposition lens by inserting the tab on left side and then  
pushing the right side back into place.  
5.  
Large Bulb  
TurboBrush Maintenance  
Select Models Only  
The TurboBrush should be checked regularly for  
clogs or debris wrapping around the brush roll.  
Unplug vacuum from electrical outlet.  
1.  
If a clog is present or debris is visible, unscrew the two  
screws on the back of the TurboBrush to remove the  
faceplate and clear any obstructions.  
2.  
3.  
4.  
To clean debris from the brush roll, remove the screw  
located on the belt cover. Lift the belt cover. Remove the  
brush roll from the drive belt and clean debris.  
Belt Cover  
Reposition the drive belt on the brush roll. Place ends  
of brush roll in slots on sides as shown. Reposition belt  
cover and secure with shorter screw. Reposition faceplate  
and secure with two longer screws.  
Clearing Clogs  
Low suction, poor pickup, or no suction may be due to  
a clog in the vacuum cleaner. If you notice a change in  
the sound of the motor or a reduction in the spinning  
action in the Dirt Container, check for clogs.  
Unplug cleaner from electrical outlet.  
1.  
Empty Dirt Container.  
2.  
11  
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Clearing Clogs Continued  
Check Upper Tank and Louvers for build up or clogs.  
Check to make sure Louvers are installed correctly. To  
unlock the Louvers, grasp the rim and turn toward the left.  
Pull straight down to remove. If the Louvers are  
missing or not locked into place, check and clear the tube  
in the center of the Dirt Container.  
3.  
4.  
Louvers  
Suction Inlet  
Remove the Twist ‘n Snap Hose from the vacuum by  
turning to the left. Check the Suction Inlet, Hose and Hose  
Wand for clogs. Remove any clogs from the hose using a  
long, narrow object.  
Hose Wand Base  
Check the Foot Hose for clogs. If needed, remove the screw  
attaching the Hose Wand Base to the vacuum. Straighten  
the Foot Hose and unclog with a long, narrow object.  
5.  
6.  
If the clog persists, follow the instructions for Checking  
the Rotating Floor Brush on page 9-10 and inspect the Air  
Passageway for obstructions.  
Air Passageway  
Troubleshooting  
WARnInG:  
To reduce the risk of injury from moving  
parts and/ or electrical shock, turn Power  
Switch OFF and disconnect polarized plug  
from electrical outlet before performing  
troubleshooting checks.  
Vacuum cleaner won’t run  
Possible Causes  
Remedies  
1
1
Power cord not plugged in  
Check electrical plug  
2
2
Blown fuse/tripped breaker  
Check/Replace fuse or  
reset breaker  
Vacuum cleaner won’t pick up dirt  
Possible Causes  
Remedies  
1
1
Incorrect Height Adjustment  
Adjust Powerfoot to correct  
height setting  
2 Hose not attached to suction opening  
2 Grasp Quick Reach Handle and  
firmly push Hose Wand onto the  
suction opening  
3
3
Twist ‘n Snap Hose not securely attached.  
Make sure Twist ‘n Snap Hose is  
snapped into locked position  
4
5
4
5
Crack or hole in Hose  
Broken or worn Drive Belt  
Check Hose and replace if needed  
Replace Drive Belt, see pg. 9-10  
6 Rotating Floor Brush bristles worn  
6 Replace brush  
Rotating Floor Brush jammed  
Remove brush and clean debris from  
brush ends  
7
7
8
9
8
Clog in vacuum  
Dirt Container full  
Clear clog, see pg. 11-12  
Empty Dirt Container  
12  
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Troubleshooting Continued  
Vacuum cleaner won’t pick up dirt continued  
Possible Causes  
Remedies  
Dirt Container not installed properly  
Position correctly and lock in place  
10  
10  
Filters are dirty  
Check and clean Inner and Outer  
Circular Filters, Pre-Motor and  
Post-Motor Filters  
11  
11  
Louvers missing or installed incorrectly  
Check for a clog in the tube in the  
center of the Dirt Container, clear  
and properly install Louvers  
12  
12  
Tools won't pick up dirt  
Possible Cause  
Remedies  
Crack or hole in Hose  
Check Hose and replace if needed  
1
2
3
1
2
3
Clog in vacuum  
Clear clog, see pg. 11-12  
Empty Dirt Container  
Dirt Container full  
4 Dirt Container or Upper Tank  
4 Position correctly and  
lock in place  
not installed properly  
Filters are dirty  
Check and clean Inner and Outer  
Circular filters, Pre-Motor and  
Post-Motor Filters  
5
5
Louver missing or installed incorrectly  
Check for a clog in the tube in the  
center of the Dirt Container, clear  
and properly install Louvers  
6
6
Vacuum cleaner is difficult to push  
Possible Causes  
Remedies  
Incorrect Height Adjustment  
Adjust Powerfoot to correct  
height setting  
1
1
Brush Cover installed incorrectly  
Make sure all four screws are in  
place or all three latches are secured  
2
2
Visible dirt escaping from cleaner  
Possible Causes  
Remedies  
Dirt Container full  
Empty Dirt Container  
1
1
2 Filters missing or installed incorrectly  
2 Check Inner and Outer Circular  
Filters and Post-Motor Filter for  
correct installation  
Dirt Container installed incorrectly  
Filter Cup installed incorrectly  
3 Pull out and re-insert Dirt  
3
4
Container correctly  
Remove Dirt Container and make  
sure Filter Cup is fully attached  
4
If suggested solutions do not correct the problem, call:  
13  
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BISSELL Consumer Services  
Replacement Parts – BISSELL Cleanview II Series  
You may purchase replacement parts from your retailer, by calling BISSELL Consumer Services  
or by visiting our website. To locate a retailer near you, or to place an order using Visa,  
MasterCard, Discover or American Express, call  
BISSELL Consumer Services  
1-800-237-7691  
Monday - Friday  
Saturday  
8 a.m. — 10 p.m. ET  
9 a.m. — 8 p.m. ET  
Or visit our Website - www.bissell.com  
Item Part no.  
Part name  
Style 7/9/10 Drive Belt (2-Pack)  
Large Headlight Bulb (Select Models Only)  
Standard Headlight Bulb (Select Models Only)  
Crevice Tool  
Combination Dusting Brush / Upholstery Tool  
Extension Wand  
TurboBrush (Select Models Only)  
Wire Reinforced Twist ‘n Snap Vacuum Hose Gray  
Wire Reinforced Twist ‘n Snap Vacuum Hose Clear  
Brush Roll  
Wide Brush Roll (Select Models Only)  
Style 9/10 Inner & Outer Circular Filter Set  
Style 9/10 Inner Circular Filter only  
Style 9/10 Outer Circular Filter only  
Style 9/10 Pre-Motor Filter  
1
32074  
2
203-1007  
203-1297  
203-1063  
203-1099  
203-1084  
203-1227  
203-1220  
203-1221  
203-2032  
203-1195  
32064  
3
4
5
6
7
8
9
10  
11  
12  
13  
14  
15  
16  
17  
32065  
203-1192  
203-1215  
3099  
Style 7/9 Post-Motor Filter (2 pack)  
Style 7/9 HEPA Media Post-Motor Filter (Select Models Only)  
32076  
1
2/3  
8/9  
14  
4
5
6
7
11  
16  
12  
17  
10  
15  
13  
14  
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BISSELL Consumer Services  
For information about repairs or replacement parts, or  
questions about your warranty, call:  
BISSELL Consumer Services  
1-800-237-7691  
Monday - Friday  
Saturday  
8 a.m. — 10 p.m. ET  
9 a.m. — 8 p.m. ET  
Or write:  
BISSELL Homecare Inc.  
PO Box 3606  
Grand Rapids, MI 49501  
ATTN: Consumer Services  
Or visit the BISSELL website - www.bissell.com  
When contacting BISSELL, have model number of unit available.  
Please record your Model Number: ___________________  
Please record your Purchase Date: ___________________  
nOTE: Please keep your original sales receipt. It is your warranty.  
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Warranty  
This warranty gives you specific legal rights, and you may also have other rights which may vary from state to  
state. If you need additional instruction regarding this warranty or have questions regarding what it may cover,  
please contact BISSELL Consumer Services by E-mail, telephone, or regular mail as described below.  
Limited One year Warranty  
Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product BISSELL Homecare  
Inc. will repair or replace (with new or remanufactured components or products), at BISSELL’s option, free of  
charge from the date of purchase by the original purchaser, for one year any defective or malfunctioning part.  
See information below on "If your BISSELL product should require service".  
This warranty applies to product used for personal, and not commercial or rental service. This warranty does not  
apply to fans or routine maintenance components such as filters, belts, or brushes. Damage or malfunction caused  
by negligence, abuse, neglect, unauthorized repair, or any other use not in accordance with the User's Guide is  
not covered.  
If your BISSELL product should require service:  
Contact BISSELL Consumer Services to locate a BISSELL Authorized Service Center in your area.  
If you need information about repairs or replacement parts, or if you have questions about your  
warranty, contact BISSELL Consumer Services.  
Website or E-mail:  
Use the “Customer Services” tab.  
Or Call:  
BISSELL Consumer Services  
1-800-237-7691  
Monday - Friday 8 a.m. - 10 p.m. ET  
Saturday 9 a.m. - 8 p.m. ET  
Or write:  
BISSELL Homecare Inc.  
PO Box 3606  
Grand Rapids MI 49501  
ATTN: Consumer Services  
BISSELL HOMECARE InC. IS nOT LIABLE FOR InCIDEnTAL OR COnSEQUEnTIAL DAMAGES OF Any  
nATURE ASSOCIATED WITH THE USE OF THIS PRODUCT. BISSELL’S LIABILITy WILL nOT EXCEED THE  
PURCHASE PRICE OF THE PRODUCT.  
Some states do not allow the exclusion or limitation of incidental or consequential damages, so  
the above limitation or  
exclusion may not apply to you.  
*EXCEPTIOnS AnD EXCLUSIOnS FROM THE TERMS OF THE LIMITED WARRAnTy  
THIS WARRAnTy IS EXCLUSIVE AnD In LIEU OF Any OTHER WARRAnTIES EITHER  
ORAL OR WRITTEn. Any IMPLIED WARRAnTIES WHICH MAy ARISE By OPERATIOn  
OF LAW, InCLUDInG THE IMPLIED WARRAnTIES OF MERCHAnTABILITy AnD  
FITnESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE OnE yEAR DURATIOn  
FROM THE DATE OF PURCHASE AS DESCRIBED ABOVE.  
©2008 BISSELL Homecare Inc  
Grand Rapids, Michigan  
All rights reserved. Printed in Korea  
Part Number 110-4037  
Some states do not allow limitations on how long an implied warranty lasts,  
Rev 4/08  
Visit our website at:  
so the above limitation may not apply to you.  
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