FP73E
LCD Color Monitor
17.0" LCD Panel Size
User Manual
Welcome
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Table of Contents
Getting started ......................................................................................................................4
Getting to know your monitor ............................................................................................6
Front view ....................................................................................................................6
How to assemble your monitor hardware ...........................................................................7
Getting the most from your BenQ monitor ......................................................................11
How to install the monitor on a new computer ......................................................12
How to adjust the screen resolution ..................................................................................19
How to adjust the screen refresh rate ................................................................................20
Picture optimization ...........................................................................................................21
How to adjust your monitor ..............................................................................................22
The control panel ......................................................................................................22
On Screen Display (OSD) menu structure .............................................................23
Hot key mode ............................................................................................................24
Main menu mode ......................................................................................................25
Troubleshooting .................................................................................................................34
Supported PC Timings .......................................................................................................36
Specifications ......................................................................................................................37
Table of Contents
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1. Getting started
When unpacking please check you have the following items. If any are missing or damaged, please
contact the place of purchase for a replacement.
BenQ LCD Monitor
Quick Start Guide
CD-ROM
Power Cord
Signal Cable: D-Sub
Signal Cable: DVI-D (optional)
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Audio Cable
Consider keeping the box and packaging in storage for use in the future when you may need to transport
the monitor. The fitted foam packing is ideal for protecting the monitor during transport.
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3. How to assemble your monitor hardware
If the computer is turned on you must turn it off before continuing.
Do not plug-in or turn-on the power to the monitor until instructed to do so.
1. Unpack the monitor and place the monitor on the
desk as illustrated before you cut the retaining strap.
Please be careful to prevent damage to the monitor.
Placing the screen surface on an object like a stapler or a
mouse will crack the glass or damage the LCD substrate
voiding your warranty. Sliding or scraping the monitor
around on your desk will scratch or damage the monitor
surround and controls.
Protect the monitor and screen by clearing a flat open area
on your desk and placing a soft item like the monitor
packaging bag on the desk for padding.
2. Adjust the viewing angle.
Lift the screen upward and then pull the screen forward
until a clicking sound is heard.
For more information about the adjustment of the view-
ing angle, refer to "Viewing angle adjustment on page
10".
You should position the monitor and angle the screen to
minimize unwanted reflections from other light sources.
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3. Connect the PC video cable.
Either
Do not use both DVI-D cable and D-Sub cable on the
same PC. The only case in which both cables can be
used is if they are connected to two different PCs with
appropriate video systems.
Connect one end of the DVI-D cable to the monitor
DVI-D socket and the other end to the DVI-D port on
your computer. (optional)
The DVI-D format is used for direct digital connection
between source video and digital LCD monitors or
projectors. The digital video signals produce a superior
quality picture than analog video signals.
Or
Connect the plug of the D-Sub cable (at the end without
the ferrite filter) to the monitor D-Sub socket. Connect the
other plug of the D-Sub cable (at the end with the ferrite
filter) to the computer video D-Sub socket.
Tighten all finger screws to prevent the plugs from acci-
dently falling out during use.
4. Connect the audio cable.
Connect the audio cable between the socket on the rear of
the monitor and your computer audio outlet.
If you wish, you may connect an earphone into the
earphone socket located on the side panel of the monitor.
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5. Connect the power cable to the monitor.
Plug one end of the power cord into the socket labelled
‘POWER IN’ on the rear of the monitor. Do not connect
the other end to a power point just yet.
6. Turn on the power.
Plug the other end of the power cord into a power point
and turn it on.
Turn on the monitor by pressing the power button on the
front of the monitor.
Turn on the computer too, and follow the instructions in
Section 4: Getting the most from your BenQ monitor
on page 11 to install the monitor software.
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Viewing angle adjustment
You may position the screen to the desired angle with -5° to +20° monitor tilt, 360° monitor
swivel, and 72 mm monitor height.
Storing the monitor
If you need to store your monitor for an extended period of time, please unplug your monitor
from the electric outlet and all connected cables before any action is taken. It is recommended to
pack the monitor in its original equipment.
To pack the display itself
Hold the monitor base with your left hand and gently tilt the display backward with your right
hand till the display reaches the second lock. Then push the display back to its place as illustrated.
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4. Getting the most from your BenQ monitor
To gain the most benefit from your new BenQ color LCD flat screen monitor, you should install
the custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD-ROM.
The circumstances under which you connect and install your BenQ LCD Monitor will determine
which process you need to follow to successfully install the BenQ LCD Monitor driver software.
These circumstances relate to which version of Microsoft Windows you are using, and whether
you are connecting the monitor and installing the software onto a new computer (without existing
monitor driver software), or whether you are upgrading an existing installation (which already has
existing monitor driver software) with a newer monitor.
In either case however, the very next time you turn on your computer (after connecting the
monitor to your computer), Windows will automatically recognise the new (or different)
hardware, and will launch its Found New Hardware wizard.
Follow the wizard instructions until it asks you to select a monitor model. At that point, click the
Have Disk button, insert the BenQ LCD Monitor CD-ROM and select the appropriate monitor
model. Further details and step-by-step instructions for both an automatic (new) or upgrade
(existing) installation follow. See:
If you require a User Name and Password to login to your Windows computer, you must be logged on as
an Administrator or as a member of the Administrators group in order to install the monitor driver software.
Furthermore, if your computer is connected to a network which has security access requirements, network
policy settings may prevent you from installing software on your computer.
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How to install the monitor on a new computer
This instruction details the procedure for selecting and installing the BenQ LCD Monitor driver
software on a new computer which has never had a monitor driver installed before. This
instruction is only suitable for a computer which has never been used before, and for which the
BenQ LCD Monitor is the first ever monitor to be connected to it.
If you are adding the BenQ LCD Monitor to an existing computer that has already had another monitor
connected to it (and has monitor driver software installed), you should not be following these instructions.
You should instead be following the instructions for How to upgrade the monitor on an existing computer.
When Windows (2000 or later) starts, it will automatically detect the new monitor and launch the
Found New Hardware Wizard. Follow the prompts until it displays the option to Install Hardware
Device drivers.
2. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer.
3. Check Search for a suitable driver for my device option, and click Next.
4. Check the option for CD-ROM drives (uncheck all others) and click Next.
5. Look to confirm that the wizard has selected the correct name of your monitor as “BenQ
FP73E” and click Next.
6. Click Finish.
7. Restart the computer.
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How to upgrade the monitor on an existing computer
This instruction details the procedure for manually updating the existing monitor driver software
on your Microsoft Windows computer. It is currently tested as compatible (and recommended
only) for Windows 2000 and Windows XP Operating System (OS).
The BenQ LCD Monitor driver for your model may well function perfectly with other versions of Windows,
however, as at the time of writing, BenQ has done no testing of this driver on other versions of Windows
and cannot guarantee its operation on those systems.
Installing monitor driver software involves selecting an appropriate information file (.inf) on the
BenQ LCD Monitor CD-ROM for the particular model monitor you have connected, and letting
Windows install the corresponding driver files from the CD. You need only steer it in the right
direction. Windows has an Upgrade Device Driver Wizard to automate the task and guide you
through the file selection and installation process.
See:
•
•
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How to install on Windows XP system
1. Open Display Properties.
The quickest shortcut to Display Properties is through the Windows desktop.
Right-click the desktop and select Properties from the popup menu.
Alternatively, the Windows menu to Display Properties is located in Control Panel.
In Windows XP version, Control Panel is located directly under the main Start menu item.
The menu options displayed will depend upon which type of view is selected for your system.
•
•
Under the Classic view, click Start | Control Panel | Display.
Under the Category view, click Start | Control Panel | Appearance and Themes | Change the
screen resolution.
The Display Properties window will display.
2. Click the Settings tab and the Advanced button.
The Advanced Display Properties window will display.
3. Click the Monitor tab and select the ‘Plug and Play Monitor’ from the list.
If there is only one monitor in the list, it will already be selected for you.
4. Click the Properties button.
The Monitor Properties window will display.
If the driver provider is listed as BenQ, and the model matches that of your new monitor, the proper
drivers are already installed, and you need do nothing further. Cancel out of these property windows.
However, if BenQ is not listed as the manufacturer, or the correct model is not currently shown, you
will need to continue with these instructions.
5. Click the Driver tab and the Update Driver button.
The Hardware Update Wizard will display. Follow the wizard instructions noting the steps below:
6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer you attached the
monitor to.
7. Check the option ‘Install from a list or specific location’ and click Next.
8. Check the option ‘Search for the best driver in these locations’ and also
check ‘Search removable media’, then click Next.
Please wait while the wizard searches for drives and the BenQ LCD Monitor CD inserted in step 6.
When complete, the wizard should have found and selected the BenQ driver on the CD appropriate to
your monitor model, in this case ‘BenQ FP73E’ in the location ‘d:\driver\BenQFP73E.inf’ or similar.
The drive letter for your CD drive may differ from the example above depending upon your system – it may
be ‘D:’ or ‘E:’ or ‘F:’ etc.
9. Select (single-click) the file named ‘BenQ FP73E’ on the CD, and click the Next button.
This will copy and install the appropriate monitor driver files to your computer.
10. Click Finish.
This will close the wizard and return you to the Monitor Properties window, now renamed BenQ
FP73E Properties.
11. Click Close, OK, and OK.
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This will close the Display Properties windows. You do not need to restart Windows XP, as the BenQ
LCD monitor drivers will operate immediately with no further action required by you.
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How to install on Windows 2000 system
You do not need to follow this instruction if you are installing onto a computer which has a Windows XP (or
later) version system. In that case, see the instructions at How to install on Windows XP system on
1. Open Display Properties.
The quickest shortcut to Display Properties is through the Windows desktop.
Right-click the desktop and select Properties from the popup menu.
Alternatively, the Windows menu to Display Properties is located in Control Panel.
In Windows 2000 version, Control Panel is located under the Settings menu item.
Click Start | Settings | Control Panel | Display.
The Display Properties window will display.
2. Click the Settings tab and the Advanced button.
The Advanced Display Properties window will display.
3. In Windows 2000, click the Monitor tab and the Properties button.
The Monitor Properties window will display.
4. In Windows 2000, click the Driver tab and the Update Driver button.
The Upgrade Device Driver Wizard will display.
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How to complete the Windows Upgrade Device Driver Wizard
1. Load the BenQ LCD Monitor CD-ROM which came with your monitor.
Insert the CD-ROM into a CD drive on the computer you attached the monitor to.
The autorun User’s Guide language selection page will display in your web browser.
You can select a language and view the online version of this manual from the next window.
You could then print it out for reference if you wish to work off-line. When you’re ready, Cancel the
browser as it is not required for the Windows Upgrade Device Driver Wizard.
2. Launch the Windows Upgrade Device Driver Wizard and click Next.
3. Check the option ‘Display a list of known drivers...’ and click Next.
4. Click the Have Disk button.
The Install From Disk window will display.
5. Click the Browse button and navigate to the BenQ LCD Monitor CD-ROM.
This is the CD you loaded in step 1 above. The CD Drive will have a Windows designated drive letter
(like D: or E: or F:). Select the drive letter corresponding to the drive you put the CD into.
6. Double-click the folder labelled ‘Driver’.
The contents of the ‘Driver’ folder will display.
7. Click the Open button.
This will return you to the Install from Disk window, and it will have entered the address to the BenQ
LCD Monitor CD ‘Driver’ folder into the field titled ‘Copy manufacturer’s files from:’.
The field will contain something like,“D:\Driver”, or “E:\Driver”, or “F:\Driver”.
8. Click the OK button.
This will return you to the Upgrade Device Driver Wizard.
9. Select (single-click) the file named BenQ FP73E, and click the Next button.
10. Click Next.
This will copy the appropriate monitor driver files to your computer.
11. Click Finish.
On Windows 2000, this will close the wizard and return you to the Monitor Properties window, now
renamed ‘BenQ FP73E Properties’.
Should you wish to do so, this is where you can change the screen refresh rate and other monitor prop-
12. In Windows 2000, click Close.
This will close the BenQ FP73E Properties window and return you to the Advanced Display Properties
window.
13. In Windows 2000, click OK.
This will close the Advanced Display Properties window, and return you to the Display Properties win-
dow.
Should you wish to do so, this is where you can change the screen resolution (area and color).
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14. Click OK.
This will close the Display Properties window, and if you made any changes to the screen resolution,
Windows 2000 will prompt you for confirmation to effect the changes, and further confirmation to
accept the changes. Click OK and Yes respectively.
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5. How to adjust the screen resolution
Due to the nature of liquid crystal display (LCD) technology, the screen resolution is always fixed.
The best possible picture for your FP73E is achieved with a resolution of 1280 x 1024. This is called
“Native Resolution” or maximal resolution – that is, the clearest picture. Lower resolutions are
displayed on a full screen through an interpolation circuit. Image blurring across pixel boundaries
can occur with the interpolated resolution depending upon the image type and its initial
resolution.
To take full advantage of LCD technology you should select the native resolution setting of 1280 x 1024.
1. Open Display Properties and select the Settings tab.
You can open Display Properties by right-clicking on the Windows desktop and selecting Properties
from the pop-up menu.
2. Use the slider in the ‘Screen area’ section to adjust the screen resolution.
Select the recommended resolution of 1280 x 1024 then click Apply.
If you select some other resolution, be aware that this other resolution is interpolated and may not
accurately display the screen image as well as it could do at the native resolution setting.
3. Click OK then Yes.
4. Close the Display Properties window.
How to adjust the screen resolution
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6. How to adjust the screen refresh rate
You don’t have to choose the highest possible refresh rate on an LCD display, because it is not
technically possible for an LCD display to flicker. The best results are obtained by using the factory
modes already set in your computer. There is a table with the factory modes in the specification
section of this User’s Manual: Supported PC Timings on page 36
You can choose 60, 70 and 75 Hertz, (but not 72Hz) for the native resolution of 1280 x 1024.
1. Double click the Display icon in Control Panel.
2. From the Display Properties window, select the Settings tab and click the Advanced button.
3. Select the Adapter tab, and select an appropriate refresh rate to match one of the applicable
factory modes as listed in the specification table.
4. Click Change, OK, then Yes.
5. Close the Display Properties window.
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7. Picture optimization
The easiest way to obtain an optimal display from an analog (D-Sub) input is to use the i key
function. Press the i key to optimize the currently displayed image to the screen.
When you connect a digital video output using a digital (DVI) cable to your monitor, the
i key and the Auto Adjustment function will be disabled, because the monitor will automatically display the
best image.
Please ensure that the connected graphic card on your computer is set to the native resolution of the
monitor (1280 x 1024) when you use the i key function.
If you wish, you can always adjust the screen geometric settings manually using geometry menu
items. To assist you in this endeavour, BenQ has provided a screen test image utility which you can
use to check for screen color, grayscale and line gradient display.
1. Run the test program auto.exe from CD-ROM. You could also use any other image, such as
the desktop of your operating system. However, we recommend that you use auto.exe. As you
run auto.exe, a test pattern displays.
2. Press the i key on the monitor.
3. Press the MENU key to access the monitor On-Screen Display (OSD) menu.
4. Use the W or X keys to select DISPLAY and press the ENTER key to enter the menu.
5. If you notice a vertical noise (like a curtain effect-shimmering of vertical lines), press the W
or X keys to select Pixel Clock and press the ENTER key. Then press the W or X keys to
adjust the monitor until the noise disappears.
6. If you notice a horizontal noise, press the W or X keys to select Phase and press the ENTER
key. Then press the W or X keys adjust the monitor until the noise disappears.
Picture optimization
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8. How to adjust your monitor
The control panel
1. “i key”: Adjust vertical position, phase, horizontal position and pixel clock automatically.
2. “MENU” key: Activate OSD main menu and return to the previous menu or exit OSD.
3. W (Left) key: For Left/Decrease adjustment. Left key is the hot key for Contrast.
4. X (Right) key: For Right/Increase adjustment. Right key is the hot key for Brightness.
5. “ENTER” key: Enter sub menus and select items.
6. “Power”: Turn the power on or off.
OSD = On Screen Display.
The hot-keys will display a graduated scale for adjusting the value of that setting, and will only operate
whilst the OSD menu is not currently displaying. Hot-key displays will disappear after a few seconds of no
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On Screen Display (OSD) menu structure
DISPLAY
Auto Adjustment
H. Position
V. Position
Pixel Clock
Phase
Red
PICTURE
AUDIO
Brightness
Contrast
Sharpness
Color
Normal
Bluish
Reddish
User Mode
Reset Color
Green
Blue
Yes
No
Volume
Mute
Yes
No
English
French
German
Italian
DVI
Spanish
SYSTEM
Input
D-sub
Polish/Japanese
Czech/Traditional
Chinese
OSD Settings
Hungarian/Simplified
Chinese
Romanian
Information
Reset All
Language
H. Position
V. Position
Display Time
OSD Lock
Dutch
Russian
Swedish
Portuguese
Yes
No
On
Off
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Hot key mode
The monitor keys perform as hotkeys to provide direct access to particular functions whenever the
menu isn't currently displaying on-screen.
Brightness hot key
Press the X key to display the Brightness
indicator. Further press the X key to
increase or the W key to decrease the screen
brightness, and press the MENU key to exit.
Contrast hot key
Press the W key to display the Contrast indi-
cator. Further press the X key to increase or
the W key to decrease the screen contrast,
and press the MENU key to exit.
Volume hot key
Press the ENTER key to enter the Volume
indictor. Further press the W key to increase
or the W key to decrease the volume, and
press the MENU key to exit.
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Main menu mode
You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor.
Press the MENU key to display the following main OSD menu.
1
2
3
4
There are four main OSD menus:
1. Display
2. Picture
3. Audio
4. System
Use the W (left) or X (right) keys to high-
light a menu item, and press the ENTER key
to enter the Menu item settings.
details.
For more information on each menu, please refer to the following pages:
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Display menu
1. Press the MENU key to display the main
menu.
2. Press the W or X keys to select DISPLAY
and then press the ENTER key to enter the
menu.
3. Press the W or X keys to move the
highlight to a menu item and then press the
ENTER key to select that item.
4. Press the W or X keys to make
adjustments or selections.
5. To return to the previous menu, press the
MENU button.
Item
Function
Operation
Range
Auto
Optimizes and adjusts the Press the ENTER key to
Adjustment
screen settings
select this option and make
automatically for you. The adjustment.
i key is a ‘hot-key’ for this
function.
When you connect a
digital video output
using a digital (DVI)
cable to your monitor,
the i key and the Auto
Adjustment function will
be disabled.
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H. Position
V. Position
Pixel Clock
Adjusts the horizontal
position of the screen
image.
0 to 100
0 to 100
0 to 100
Adjusts the vertical
position of the screen
image.
Adjusts the pixel clock
frequency timing to
synchronise with the
analog input video signal.
Not applicable to a digital
input signal.
Press the W or X keys to
adjust the value.
See also: Picture
Phase
Adjusts the pixel clock
phase timing to
0 to 63
synchronise with the
analog input video signal.
Not applicable to a digital
input signal.
See also: Picture
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Picture menu
1. Press the MENU key to display the main
menu.
2. Press the W or X keys to select PICTURE
and then press the ENTER key to enter the
menu.
3. Press the W or X keys to move the
highlight to a menu item and then press the
ENTER key to select that item.
4. Press the W or X keys to make
adjustments or selections.
5. To return to the previous menu, press the
MENU button.
Item
Function
Operation
Range
Brightness
Adjusts the balance
between light and dark
shades.
0 to 100
Press the X key to increase
the brightness and press the
W key to decrease the
brightness.
Contrast
Adjusts the degree of
difference between
darkness and lightness.
0 to 100
1 to 5
Press the X key to increase
the contrast and press the
W key to decrease the
contrast.
Sharpness
Adjusts the clarity and
visibility of the edges of
the subjects in the image.
Press the X key to improve
the crispness of the display
and press the W key to have
softness effect on the
display.
Color - Press ENTER to enter the Color menu.
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Normal
Bluish
Allows video and still
photographs to be viewed
with natural coloring. This
is the factory default color.
Applies a cool tint to the
image and is factory
Press the W or X keys to
select this option.
pre-set to the PC industry
standard white color.
Reddish
User Mode
Applies a warm tint to the
image and is factory
pre-set to the news print
standard white color.
Tailors the image color
tint. The blend of the Red,
Green and Blue primary
colors can be altered to
change the color tint of the
image. The default start
setting is 50. Decreasing
one or more of the colors
will reduce their respective
influence on the color tint
of the image. e.g. if you
reduce the Blue level the
image will gradually take
on a yellowish tint. If you
reduce Green, the image
will become a magenta
tint.
• Red
(0 to 100)
Press the W or X keys and
the ENTER key to select
Red, Green, or Blue. Then
• Green
(0 to 100)
use the W or X keys to
make the color adjustments. • Blue
(0 to 100)
Reset Color
Resets the User Mode
custom color settings to
the factory defaults.
• YES
• NO
Press the W or X keys to
adjust the value.
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Audio menu
1. Press the MENU key to display the main
menu.
2. Press the W or X keys to select AUDIO
and then press the ENTER key to enter the
menu.
3. Press the W or X keys to move the
highlight to a menu item and then press the
ENTER key to select that item.
4. Press the W or X keys to make
adjustments or selections.
5. To return to the previous menu, press the
MENU button.
Item
Function
Operation
Range
Volume
Adjusts the level of
volume.
0 to 100
Press the X key to increase
the volume and press the W
key to decrease the volume.
Mute
Mutes the audio input.
• ON
Press the W or X keys to
adjust the value.
• OFF
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System menu
1. Press the MENU key to display the main
menu.
2. Press the W or X keys to select SYSTEM
and then press the ENTER key to enter the
menu.
3. Press the W or X keys to move the
highlight to a menu item and then press the
ENTER key to select that item.
4. Press the W or X keys to make
adjustments or selections.
5. To return to the previous menu, press the
MENU button.
Item
Function
Operation
Range
Input
Selects the D-sub (analog)
or DVI (digital) input. Use
this to change the input to
that appropriate to your
video cable connection
type.
• DVI
Press the W or X keys to
adjust the value.
• D-sub
OSD Settings - Press ENTER to enter the OSD Settings menu.
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Language
Sets the OSD menu
language.
• English
• French
• German
• Italian
Press the W or X keys to
adjust the value.
• Spanish
• Polish/
Japanese
The language options
displayed on your OSD
may differ from those
shown on the right,
depending on the product
supplied in your region.
• Czech/
Traditional
Chinese
• Hungarian/
Simplified Chi-
nese
• Serbo-Croatian
• Romanian
• Dutch
• Russian
• Swedish
• Portuguese
H. Position
V. Position
Display Time
Adjusts the horizontal
position of the OSD menu.
0 to 100
Adjusts the vertical
position of the OSD menu.
0 to 100
Adjusts the display time of
the OSD menu.
• 5 sec.
Press the W or X keys to
adjust the value.
• 10 sec.
• 15 sec.
• 20 sec.
• 25 sec.
• 30 sec.
• ON
OSD Lock
Prevents all the monitor
settings from being
accidentally changed.
When this function is
activated, the OSD
controls and hotkey
operations will be
disabled.
Press the W or X keys to
adjust the value.
• OFF
To unlock the OSD
controls when the OSD is
preset to be locked, press
and hold the 'MENU'
button for 15 seconds to
enter the 'OSD Lock'
option and make
changes.
Press MENU to leave the OSD Settings menu.
Information Displays the current
Press the ENTER key to
monitor property settings. select this option.
32
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Reset All
Resets all mode, color and
geometry settings to the
factory default values.
• YES
• NO
Press the W or X keys to
adjust the value.
How to adjust your monitor
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9. Troubleshooting
Frequently asked questions (FAQ)
The image is blurred:
resolution, refresh rate and make adjustments based on these instructions.
How do you use a VGA extension cable?
Remove the extension cable for the test. Is the image now in focus? If not, optimize the image by
is normal for blurring to occur due to conduction losses in extension cables. You can minimize
these losses by using an extension cable with better conduction quality or with a built-in booster.
Does the blurring only occur at resolutions lower than the native (maximum) resolution?
Pixel errors can be seen:
One of several pixels is permanently black, one or more pixels are permanently white, one or
more pixels are permanently red, green, blue or another color.
•
•
•
Clean the LCD screen.
Cycle power on-off.
These are pixels that are permanently on or off and is a natural defect that occurs in LCD
technology.
The image has a faulty coloration:
It has a yellow, blue or pink appearance.
Select MENU > PICTURE > Color > Reset Color, and then choose “Yes” in the “Caution” message
box to reset the color settings to the factory defaults.
If the image is still not correct and the OSD also has faulty coloration, this means one of the three
primary colors is missing in the signal input. Now check the signal cable connectors. If any pin is
bent or broken off, please contact your dealer to get necessary support.
No image can be seen:
Is the prompt on the display illuminated in green?
If the LED is illuminated in green and there is a message “Out of Range” on the screen, this means
you are using a display mode that this monitor does not support, please change the setting to one
Faint shadow from the static image displayed is visible on the screen:
• Activate the power management function to let your computer and monitor go into a low power
"sleep" mode when not actively in use.
• Use a screensaver to prevent the occurrence of image retention.
Is the prompt on the display illuminated in orange?
34
Troubleshooting
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If the LED is illuminated in orange, the power management mode is active. Press any button on
the computer keyboard or move the mouse. If that does not help, check the signal cable
connectors. If any pin is bent or broken off, please contact your dealer to get necessary support.
Is the prompt on the display not illuminated at all?
Check the power supply mains socket, the external power supply and the mains switch.
The image is distorted, flashes or flickers:
resolution, refresh rate and make adjustments based on these instructions.
The image is displaced in one direction:
resolution, refresh rate and make adjustments based on these instructions.
Need more help?
If your problems remain after checking this manual, please contact your place of purchase or
e-mail us at: [email protected]
Troubleshooting
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10. Supported PC Timings
Incoming display mode (Input timing)
Horizontal Vertical Pixel
Frequency (KHz) Frequency (Hz) Frequency (MHz)
Resolution
Comment
640 x 350
720 x 400
640 x 480
640 x 480
640 x 480
640 x 480
800 x 600
800 x 600
800 x 600
800 x 600
832 x 624
1024 x 768
1024 x 768
1024 x 768
1152 x 864
1152 x 870
1152 x 900
1152 x 900
31.47(P)
31.47(N)
31.47(N)
35.00(N)
37.86(N)
37.50(N)
35.16(P)
37.88(P)
48.08(P)
46.87(P)
49.72(N)
48.36(N)
56.48(N)
60.02(P)
67.50(P)
68.68(N)
61.80(N)
71.81(N)
70.08(N)
70.08(P)
60.00(N)
67.00(N)
72.80(N)
75.00(N)
56.25(P)
60.32(P)
72.19(P)
75.00(P)
74.55(N)
60.00(N)
70.10(N)
75.00(P)
75.00(P)
75.06(N)
66.00(N)
76.14(N)
60.00(P)
71.53(N)
75.00(P)
76.16(N)
25.17
28.32
25.18
30.24
31.50
31.50
36.00
40.00
50.00
49.50
57.29
65.00
75.00
78.75
108.00
100.00
94.50
108.00
108.00
128.00
135.00
135.09
DOS
DOS
DOS
Macintosh
VESA
VESA
VESA
VESA
VESA
VESA
Macintosh
VESA
VESA
VESA
VESA
Macintosh
SUN 66
SUN
1280 x 1024 64.00(P)
1280 x 1024 75.83(N)
1280 x 1024 80.00(P)
1280 x 1024 81.18(N)
VESA
IBMI
VESA
SPARC2
• Modes not listed in the table may not be supported. For an optimal picture, we recommended you
choose a mode listed in the table above.
• There are 22 available modes that are compatible with Windows.
• Image disruption may occur as a result of signal frequency differences from graphic cards which
do not correspond with the usual standard. This is not, however, an error. You may improve this
situation by altering an automatic setting or by manually changing the phase setting and the pixel
frequency from the “DISPLAY” menu.
• If you switch off the monitor, interference lines can occur on your screen. But do not be concerned
about this, as it is normal.
• To extend the service life of the product, we recommend that you use your computer's power
management function.
36
Supported PC Timings
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11. Specifications
BenQ FP73E
Model
FP73E
Display type
17.0”, active, TFT
432 mm
Viewable diagonal
Native (maximum) resolution
Colors
1,280 x 1,024
16.2 million
2
Contrast / Brightness
Response time
500:1 / 300 cd/m
8 ms
Viewing angle (left/right, up/down)
140, 130 (CR=10)
160, 160 (CR=5)
Line frequency
31 - 81 kHz Multi- frequency monitor
Image frequency
Image diagnostics
56 - 76 Hz modes within these parameters
Digital, OSD Technology, i key (automatic image
setting)
Controls
5 buttons and i key.
Contrast, brightness, vert. & hor. image position,
phase, pixel clock, color balance, color palette,
multiple-language OSD, OSD position, OSD lock,
input selection
Functions
Power management
VESA DPMS, EPA
45 Watt
Max. power consumption
Standby power consumption
< 1 Watt
Input signal
PC
RGB analog 0.7 Vpp/75 Ohm positive
Digital: DVI-D (optional)
1 W x 2
Speaker
Synchronization
TTL separate signal connection 15-pin mini D-sub
cable
Temperature (operating)
0 °C - 40 °C
Air humidity (operating)
Certifications
10% - 90%
TCO 03, TÜV/Ergonomics, TÜV/ GS, FCC Class
B, ISO 13406-2, VCCI, CB Report, CE, C-Tick,
BSMI, Fimko, GOST, CSA, CCC, eK, MIC
Specifications
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Operating voltage
Automatic switched mode power supply,
100-260 V, 50-60 Hz
-5° ~ +20 °
Tilt (down/up)
Swivel (left/right)
Height adjustment
Dimensions (H x W x D)
Weight
180°/180°
72 mm
416.1 x 371.6 x 222 mm
6.2 kg
38
Specifications
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