Belkin Switch F1DB102P B User Manual

OmniView  
E Series User Manual  
F1DB102P  
F1DB104P  
F1DB102P-B  
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Table of Contents  
Introduction  
Congratulations on your purchase of a Belkin OmniView KVM switch.  
Our diverse line of quality KVM solutions exemplifies the Belkin  
commitment to delivering quality and durability at an affordable price.  
Engineered to give you control over multiple computers/servers from one  
console, Belkin KVM switches come in a variety of capacities suitable  
for all configurations, large or small. This compact, affordable Belkin  
OmniView KVM switch is backed by a Belkin Two-Year Warranty and  
free technical support.  
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2  
Feature Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2  
Equipment Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3  
Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4  
Unit Display Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5  
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7  
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8  
Pre-Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8  
Step-by-Step Installation Guide . . . . . . . . . . . . . . . . . . . . . . . . 9  
Powering up the Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11  
This manual will provide details about your new OmniView E Series  
KVM Switch, from installation and operation, to troubleshooting—in the  
unlikely event of a problem.  
For easy installation, please refer to the Quick Installation Guide  
included with your switch.  
Using your E Series KVM Switch . . . . . . . . . . . . . . . . . . . . . . . . . 11  
Selecting a Computer Using Front-Panel Selector Buttons . . . . 11  
Selecting a Computer Using Keyboard Hot Key Commands . . . 12  
AutoScan Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13  
Thank you for purchasing the Belkin OmniView E Series KVM Switch.  
We appreciate your business and have confidence that you will soon see  
for yourself why over 1 million Belkin OmniView products are being  
used in server rooms and test labs worldwide.  
Belkin KVM Switches and Accessories . . . . . . . . . . . . . . . . . . . . . 14  
OmniView KVM Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . 14  
OmniView KVM Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
OmniView Accessories and Adapters . . . . . . . . . . . . . . . . . . . 17  
Contents of Package:  
FAQ E Series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18  
OmniView E Series KVM Switch  
Users Manual  
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21  
Quick Installation Guide  
2 KVM Cable Kits (F1DB102P-B Only)  
1
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OVERVIEW  
OVERVIEW  
Equipment Requirements  
OVERVIEW  
The Belkin OmniView E Series KVM Switch allows you to control up to  
four computers, depending on the model, with one keyboard, monitor,  
and mouse. OmniView E Series KVM Switches support PS/2 input  
devices (keyboard and mouse); VGA, SVGA, XGA, and XGA-II video;  
and PS/2 output computers. With the use of an OmniView PS/2 MAC  
Adapter or OmniView PS/2 SUN Adapter, the OmniView E Series can  
also be used to conrol Mac and Sun® computers.  
Cables:  
For each PS/2 computer to be connected to the OmniView E Series KVM  
Switch, one VGA cable, one PS/2 keyboard cable, and one PS/2 mouse  
cable is necessary. Keyboard and mouse cables must have PS/2 male to  
PS/2 male connectors.  
To support resolutions of up to 2048x1536@85Hz, use of a 75-Ohm  
coaxial VGA cable is required to preserve signal integrity. Cables must  
have HDDB15 female to HDDB15 male connectors.  
The Belkin OmniView All-In-One Cable Kits offer the highest quality  
possible to ensure that your data is optimally transmitted. All-In-One  
Cable Kits are molded together for clean and organized setup, and  
include PC99 color for easier identification and connection. Double-  
shielded, strain-relief, ferrite-bead, PRO Series Plus cable kits include an  
industry-standard, 14-pin coaxial VGA cable and nickel-plated  
connectors for high-resolution applications. The Gold Series Cable Kits  
have a custom 15-pin coaxial VGA cable and gold-plated connectors for  
superior clarity and connectivity for maximum resolution. The following  
cable kits are recommended for your OmniView E Series KVM Switch:  
Feature Overview  
Hot Keys:  
Hot keys allow you to select ports using designated key commands.  
Control up to four computers, depending on the model, using a simple  
hot key sequence on your keyboard. Full hot key instructions for usage  
and commands are located in this manual, on page 12.  
AutoScan:  
The AutoScan feature allows you to automatically scan and monitor the  
activities of all operating computers connected to your OmniView E  
Series KVM Switch one by one. Usage instructions for AutoScan are  
located in this manual, on page 13.  
F3X1105-XX (PS/2 Style)  
F3X1835-XX-GLD (PS/2 Style)  
(-XX designates the length in feet)  
Video Resolution:  
With a 400MHz video bandwidth, the OmniView E Series KVM Switch  
is able to support video resolutions of up to 2048x1536@85Hz. To  
preserve signal integrity at high resolutions, 75-Ohm coaxial VGA  
cabling is required.  
Front-Panel Push Button:  
Push buttons conveniently located on the face of the OmniView E Series  
KVM Switch allow for simple, manual port selection.  
LED Display:  
LEDs are added to the front of the OmniView E Series KVM Switch for  
easy status monitoring. A lit LED indicates which computer the console  
has control of. When using the front-panel push button, the LED will  
light next to the corresponding active port.  
3
2
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OVERVIEW  
OVERVIEW  
Operating Systems  
Unit Display Diagrams with Explanation  
OmniView E Series KVM Switches are for use on PS/2-based computers.  
The Front of the OmniView E Series KVM Switch:  
Platforms:  
• Windows® 3.x/95/98/2000/Me/NT®/XP  
• DOS  
Linux®  
Port status  
indicator LEDs  
• Novell® NetWare® 4.x/5.x  
Keyboards:  
• Supports 101-102-104-key keyboards  
Manual port  
selection button  
4-Port  
Mice:  
• Microsoft® compatible PS/2 mice with 2, 3, 4, or 5 buttons  
• Microsoft compatible DB9 serial mice (with use of adapter)  
Monitor:  
• VGA  
• SVGA  
• MultiSync®  
Optional Power Supply:  
An optional 9V 600mA power supply is available. Visit belkin.com for  
ordering information.  
DC power jack  
Reset button  
Console PS/2  
mouse/keyboard ports  
2-Port  
5
4
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OVERVIEW  
OVERVIEW  
The Rear of the OmniView E Series KVM Switch:  
Specifications  
Part No.: F1DB102P, F1DB104P  
Power: By PS/2 keyboard port or optional 9V DC, 600mA AC adapter with center  
pin positive polarity  
Computer  
VGA ports  
PCs Supported: 2 (F1DB102P), 4 (F1DB104P)  
Keyboard Emulation: PS/2  
4-Port  
Mouse Emulation: PS/2  
Monitor Supported: VGA and SVGA MultiSync, LCD (with use of adapter cable)  
Max Resolution: 2048X1536@85Hz  
Keyboard Input: 6-pin miniDIN (PS/2)  
Mouse Input: 6-pin miniDIN (PS/2)  
VGA Port: 15-pin HDDB-type  
LED Indicators: 2 (F1DS102P), 4 (F1DS104P)  
Enclosure: Plastic  
Dimensions:  
Console VGA ports  
F1DS102P  
(H)1.125 x (W)7.0 x (D)3.75 inches/(H)2.9 x (W)17.8 x (D)9.6 centimeters  
F1DS104P  
Computer PS/2  
mouse/keyboard ports  
(H)2.0 x (W)7.0 x (D)3.75 inches/(H)5.1 x (W)17.8 x (D)9.6 centimeters  
Weight:  
F1DS102P 9 oz. (0.26kg.)  
F1DS104P 12 oz. (0.34kg.)  
Operating Temp: 32° to 104° F (0° to 40° C)  
Storage Temp: -4° to 140° F (-20° to 60° C)  
Humidity: 0-80% RH, non-condensing  
Warranty: 2 years  
Console VGA ports  
2nd computer  
VGA port  
1st computer  
VGA port  
2-Port  
Note: Specifications are subject to change without notice  
1st computer PS/2  
mouse/keyboard ports  
2nd computer PS/2  
mouse/keyboard ports  
6
7
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INSTALLATION  
INSTALLATION  
Step-by-Step Installation Guide  
Pre-Configuration  
Where to Place the KVM Switch:  
This section provides complete instructions for the hardware setup of a  
single E Series KVM Switch. (F1DB102P or F1DB104P)  
The OmniView E Series KVM Switch is designed to sit on the desktop.  
Where you place the KVM Switch will be based on the location of your  
CPUs and the length of your cables.  
Important Note:  
Before attempting to connect anything to the E Series KVM Switch or to  
any computer, make sure that everything is powered off. Plugging and  
unplugging cables while computers are powered on can cause irreversible  
damage to your computers and/or KVM switch. Belkin Components will  
not be responsible for damage caused by these actions.  
Cable Distance Requirements:  
For PS/2 computers: VGA signals are best retained when transmitted up to  
25 feet (7.5m). Beyond 25 feet (7.5m), probability of video degradation  
increases with an increase in distance. For this reason, your PS/2 computer  
should be placed within 25 feet (7.5m) of the KVM Switch.  
Note: If your computer needs to be more than 25 feet (7.5m) from the  
KVM switch, you can use the Belkin CAT5 Extender to extend your PS/2  
keyboard, PS/2 mouse, and monitor up to 500 feet (152.4m) away using  
standard CAT5 UTP cable.  
Keyboard, Video, and Mouse Connections for E Series KVM F1DB102P,  
F1DB104P  
CONNECT THE CONSOLE:  
Cautions and Warnings:  
Avoid having cables near fluorescent lights, air conditioning equipment, or  
machines that create electrical noise (e.g., vacuum cleaners).  
1.  
Connect the monitor to the  
E Series KVM Switch. Using  
the cable that is included with  
your monitor, connect it to the  
HDDB15 female port on the  
top of the E Series KVM Switch  
with the monitor symbol on  
the console.  
π
2-Port  
4-Port  
4-Port  
2.  
3.  
Connect a PS/2  
keyboard to the PURPLE  
port on the CONSOLE.  
Connect a PS/2-type  
mouse to the GREEN  
port on the CONSOLE.  
2-Port  
8
9
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INSTALLATION  
USING YOUR E SERIES KVM SWITCH  
Powering up the Systems  
CONNECT THE COMPUTER:  
4.  
Connect the first computers VGA cable to the E Series KVM  
Switch. Using the VGA cable (Belkin Part# F3X1105-XX, F3X1835-  
XX, or F2N209-XX),  
Once all cables have been connected, power up the CPUs that are  
attached to the E Series KVM Switch. All computers can be powered on  
simultaneously. The E Series KVM Switch emulates a mouse and  
keyboard on each port and allows your computer to boot normally. Your  
Belkin E Series KVM Switch should now be ready for use.  
2-Port  
connect the male end of  
the cable to the VGA  
port on the computer,  
and the female end to  
the VGA port on the rear  
of the E Series KVM  
You can select which computer to operate by either the push-button  
Selector Button located on the top panel of the E Series KVM Switch or  
through keyboard hot key commands. Note that it will take 1 to 2  
seconds for the video to display after switching. This is due to the refresh  
of the video signal. There is also resynchronization of the mouse and  
keyboard signal that takes place. This is normal operation and ensures  
that proper synchronization is established.  
4-Port  
Switch labeled CPU1.  
5.  
Connect the  
first computers PS/2  
keyboard and PS/2  
mouse cable to the  
appropriate ports on the  
section labeled CPU1.  
(Belkin  
Selecting a Computer Using Front-Panel Selector Buttons  
4-Port  
2-Port  
2-Port  
4-Port  
Part# F3X1105-XX,  
F3X1835-XX, or  
F2N036-XX).  
6. Repeat steps 4 and 5 for each additional computer you wish  
to connect.  
You can directly select a connected computer by pressing the Selector  
Button on the switch. The LED will be lit above the number to indicate  
which port is currently selected.  
11  
10  
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USING YOUR E SERIES KVM SWITCH  
USING YOUR E SERIES KVM SWITCH  
AutoScan Mode  
Selecting a Computer Using Keyboard Hot Key Commands  
In AutoScan mode, the E Series KVM Switch remains on one port  
for 10 seconds before switching to the next. This time interval  
cannot be changed.  
You can conveniently change ports with the switch through a keyboard  
command sequence by using the [SCROLL LOCK] key and [UP],  
[DOWN] arrow keys. To send commands to the E Series KVM Switch,  
press the [SCROLL LOCK] key twice within two seconds. You will hear a  
beep for confirmation. Then you can press the [UP], [DOWN] arrow keys  
to switch between ports.  
To enable AutoScan mode press [SCROLL LOCK], [SCROLL  
LOCK], [0], [0]  
You can switch directly to any port by entering the E Series KVM Switch  
port number you wish to use. For example, if you press [SCROLL LOCK],  
[SCROLL LOCK], [2], the computer on port 2 will be selected.  
Note: There is no mouse or keyboard control in this mode. This is  
necessary to prevent errors. Otherwise, if the user is moving the  
mouse or using the keyboard when the KVM switches to the next  
port, communication between the computer and KVM could be  
interrupted and cause erratic mouse movement, or wrong  
characters to display when using the keyboard.  
[SCROLL LOCK], [SCROLL LOCK]  
Switch to next active port, [UP] arrow  
Switch to previous active port, [DOWN] arrow  
To disable AutoScan mode, press the space bar.  
Switch to Port 2 [2], #2 key  
Switch to Port 4 [4], #4 key  
13  
12  
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BELKIN KVM SWITCHES AND ACCESSORIES  
OmniView KVM Switches  
BELKIN KVM SWITCHES AND ACCESSORIES  
F1DS102P SOHO Series 2-Port PS/2 KVM Switch  
F1DS104P SOHO Series 4-Port PS/2 KVM Switch  
F1DS102T SOHO Series 2-Port PS/2 & USB KVM Switch  
F1DS104T SOHO Series 4-Port PS/2 & USB KVM Switch  
OmniView E Series. These KVM devices allow you to control two or four  
computers from one console and make switching between computers  
more convenient. Designed for compatibility with your PS/2 platform,  
they reduce desktop clutter and provide a simple, reliable solution at a  
lower price point. High-quality resolution of up to 2048x1536@85Hz is  
supported through the E Series KVM Switch when used with coaxial  
VGA cabling, offering the highest resolution without compromising the  
quality of the display. Power for the KVM draws off of the keyboard,  
meaning no power supply is necessary and less cables to hassle with.  
Other standard features found on this unit include: hot key functionality;  
keyboard and PS/2 emulations for error-free boot up; and a Belkin Two-  
Year Warranty.  
OmniView PRO Series. These OmniView KVM Switches deliver  
reliability, performance, and centralized control necessary for todays  
enterprise environment. This series of KVM switches enables you to  
control multiple platform PS/2 CPU from a single console. Available in  
desktop-style 4-port and 19-inch rack-mountable 8-port and 16-port  
models, the OmniView PRO expands easily for full control of as many  
as 256 CPUs through dedicated daisy-chain ports. Video resolutions of  
up to 1600x1200@65Hz are supported. On-Screen Display allows you  
to name and select attached servers using an on-screen interface.  
Switch between ports by using hot key commands or push-button port  
selection. The OmniView PRO uses standard cables for easy  
installation, includes a 12V DC 1A power supply, and is backed by a  
Belkin One-Year Warranty.  
F1DB102P E Series 2-Port PS/2 KVM Switch  
F1DB104P E Series 4-Port PS/2 KVM Switch  
OmniView SOHO Series with Audio. This innovative design provides  
built-in cable management and uses little space while adding a whole  
new sculpted look to your desktop. The PS/2 KVM devices allow you to  
control two or four computers from one console. Its convenient PS/2  
compatibility makes it ideal for use with PS/2 computers. The greatest  
interface flexibility is yours with PS/2 and USB switches. They offer you  
expanded compatibility with either interface, or both, along with the  
additional convenience of manual push-button port selection on the  
face of the device. Switch between speakers and microphones without  
having to unplug and re-plug them when switching computers. The flash  
feature allows users to download firmware updates to ensure  
compatibility with the latest computers and devices. The designed  
enclosure offers cable management in a neat and convenient manner.  
High-quality resolution of up to 2048x1536@85Hz is supported by the  
SOHO KVM Switch when used with coaxial VGA cabling, offering the  
highest resolution without compromising the quality of the display.  
Power for the KVM Switch draws off of the keyboard, meaning no power  
supply is necessary and less cables to hassle with. Other standard  
features found on this unit include: hot key functionality; keyboard and  
PS/2 emulations for error-free boot up; and a Belkin Five-Year Warranty.  
F1D104-OSD PRO Series 4-Port PS/2 KVM Switch  
F1D108-OSD PRO Series 8-Port PS/2 KVM Switch  
F1D116-OSD PRO Series 16-Port PS/2 KVM Switch  
OmniView MATRIX Series. The OmniView MATRIX 2x8 gives two users  
control of eight PS/2 computers, separately or simultaneously. Each user  
operates a separate console following a different bus path for complete  
independence from the other console. The OmniView MATRIX expands  
easily for full control of as many as 256 CPUs through dedicated daisy-  
chain ports and is natively rack-mountable for server room  
environments. Video resolutions of up to 1600x1200@65Hz are  
supported. On-Screen Display allows you to name and select attached  
servers using an on-screen interface. Switch between ports by using hot  
key commands or push-button port selection. The OmniView MATRIX  
uses standard cables for easy installation, includes a 12V DC 1A power  
supply, and is backed by a Belkin One-Year Warranty.  
F1D208-OSD MATRIX Series 2x8-Port PS/2 KVM Switch  
15  
14  
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BELKIN KVM SWITCHES AND ACCESSORIES  
OmniView KVM Cables  
BELKIN KVM SWITCHES AND ACCESSORIES  
OmniView Accessories and Adapters  
OmniView All-In-One Cable Kits provide you with the quality  
connections necessary to set up your KVM solution. Each kit provides all  
the cables and proper connectors to complete the installation of the Belkin  
OmniView Switch of your choice.  
Belkin KVM technology includes various accessories and adapters to  
complete your KVM solution. The Adapter Series converts Mac®, Sun®, or  
USB keyboards, video, and mouse signals into PS/2 and VGA.  
All OmniView All-In-One Cable Kits offer full compatibility with Belkin  
KVM switches. These cables feature sturdy construction with strain-relief  
and PVC overmolding to prevent data loss. Use of 20-gauge wire delivers  
the high performance that users identify with Belkin cables. Ferrite-bead  
construction reduces electromagnetic and radio frequency interference  
(EMI/RFI). PC99 color connectors and modified thumbscrews have been  
added for easier installation.  
F1D080 - The OmniView PS/2 MAC Adapterconverts a Macintosh®  
computer with a 4-pin ADB(Apple® Desktop Bus) and DB15 connector  
into a PS/2 keyboard, HDDB15 VGA monitor, and PS/2 mouse.  
F1D082 - The OmniView PS/2 SUN Adapterconverts a Sun 8-pin  
keyboard/mouse and 13W3 video into a PS/2 keyboard, PS/2 mouse, and  
VGA monitor.  
F1D084 - The OmniView CAT5 Extender enables you to control a PC or  
KVM switch up to 500 feet (152.4m) away using standard UTP CAT5  
cabling.  
The OmniView All-In-One Cable Kits come in two levels of  
performance—Gold Series and PRO Series Plus.  
F1D087 - The OmniView Keyboard Extender allows you to extend your  
keyboard up to 250 feet (76.2m) away.  
Gold Series cables are top-of-the-line cables known for their 24K gold-  
plated connectors and Flextecblack jackets. The 24K gold-plated  
connectors maximize longevity and signal integrity, and offer corrosion  
resistance. The Gold Series includes a custom 15-pin coaxial VGA cable to  
support image clarity for the highest-resolution applications. The Gold  
Series is available in PS/2 and USB styles.  
F1D088 - The OmniView VGA Monitor Extender bridges up to 250 feet  
(76.2m) of distance between your PC and monitor.  
F1D089 - The OmniView Keyboard Splitter allows you to work with two  
kinds of PS/2 keyboards and pointing devices without swapping cables or  
rebooting the computer.  
F3X1835-XX-GLD PS/2 (available in lengths of 6', 10', 15', and 25')  
F3X1895-XX-GLD USB (available in lengths of 6', 10', and 15')  
F1D090 - The OmniView Mouse Splitter allows you to work with two  
kinds of PS/2 mice or trackballs without swapping cables or rebooting the  
computer.  
PRO Series Plus cables are modestly priced yet built to exacting standards.  
They receive and transmit data through nickel-plated connectors. The  
industry-standard 14-pin coaxial VGA cabling was designed to support  
image clarity for high-resolution applications. The gray jacket bends into  
the tightest crawl spaces. The PRO Series Plus is available in PS/2- and  
USB-style cable kits.  
F1D201 - The OmniView 2-Port Reverse KVM Switch gives two users  
central control of one PC from two sets of keyboards, monitors, and mice.  
F5U119 - The Belkin PS/2-to-USB Adapter converts PS/2 keyboard and  
mouse signals to USB format.  
F2N017 - PRO Series AT-to-PS/2 Keyboard Adapter allows you to  
connect a keyboard with an AT-style connector to a computer with a  
PS/2-style connector.  
F3X1105-XX PS/2 (available in lengths of 6', 10', 15', and 25')  
F3X1962-XX USB (available in lengths of 6', 10', and 15')  
(-XX denotes length in feet)  
17  
16  
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FAQ E SERIES  
FAQ E SERIES  
support is ideal for graphic artists and designers who depend on  
high-quality video.  
FAQ E SERIES  
Q: What operating systems does the E Series KVM Switch support?  
A: The E Series KVM Switch will support any operating system that runs  
on a PS/2 platform. It will also work with Sun and Mac operating  
systems using the appropriate adapters (Belkin OmniViewPS/2 SUN  
AdapterF1D082, OmniViewPS/2 MAC Adapter(F1D080).  
Operating systems include, but are not limited to, DOS, Windows  
3.x/95/98/2000/Me/NT/XP, Linux, and Mac OS.  
Q: What video bandwidth does the E Series KVM Switch support?  
A: The E Series KVM Switch supports up to 400MHz of video bandwidth.  
Q: What is the difference between the E Series KVM Switch and the  
SOHO Series KVM Switch?  
A: The SOHO Series KVM Switch offers additional audio and  
microphone support; a sculpted, space-saving design; cable  
management; flash-upgrade capability; and USB option.  
Q: Does the SOHO Series KVM Switch support Microsoft®  
IntelliMouse®?  
A: The SOHO Series KVM Switch supports mice from Microsoft®,  
Logitech®, Kensington®, etc., and Belkin manufactured mice.  
Please contact Belkin Technical Support for compatibility issues you  
may experience.  
Q: What are the benefits of the E Series KVM Switch over a similar  
competitor product?  
A: The E Series KVM Switch is an affordable solution packed with  
features that are found in units that are higher in price. The E Series  
KVM switch offers hot key command switching, resolution support of  
up to 2048x1536@85Hz, AutoScan, a Belkin Two-Year Limited  
Warranty, and a price that cannot be matched.  
Q: How does the E Series KVM Switch allow the user to switch  
between ports?  
A: E Series KVM Switch supports two methods of port selection. The  
user can select computers using specially designated keyboard hot  
keys, or access the desired port by pressing the front-panel port  
selector button.  
Q: Do I have to install any software to use the E Series KVM Switch?  
A: No, the E Series KVM Switch does not require any drivers or software  
to be installed on your computers. Simply connect all your  
computers to the PC ports on the KVM switch, then attach one  
keyboard, monitor, and mouse to the CONSOLE port and it is ready  
for use.  
Q: How far away can the second user be from the E Series KVM Switch?  
A: When using PS/2 connections, the E Series KVM Switch can be up to  
25 feet (7.5m) away from your computer. If your computer needs to be  
more than 25 feet (7.5m) from the KVM switch, you can use the Belkin  
CAT5 Extender to extend your PS/2 keyboard, PS/2 mouse, and  
Q: Does the E Series KVM Switch require an AC adapter?  
monitor up to 500 feet (152.4) away using standard CAT5 UTP cable.  
A: The E Series KVM Switch can be powered by the PS/2 keyboard port  
of your computer. An optional 9V DC, 600mA power adapter with  
center pin positive polarity may be used for instances where power  
cannot be drawn from a PS/2 port of a computer.  
Q: What is the maximum video resolution that the E Series KVM  
Switch supports?  
A: The advanced video circuit in the E Series KVM Switch supports a  
maximum resolution of 2048x1536@85Hz. Higher-resolution  
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FAQ E SERIES  
TROUBLESHOOTING  
TROUBLESHOOTING  
Q: Can I use the E Series KVM Switch to switch video signals only?  
A: Yes, you may use the E Series KVM Switch to switch between video  
signals only, without having to connect the keyboard and mouse.  
Keyboard and mouse should be connected directly to the computer  
that the video signal is taken from to insure that your computer  
functions properly.  
VIDEO  
I am getting ghosting, shadowing, or fuzzy images on my monitor.  
Check that all video cables are inserted properly.  
Note: The E Series KVM will require the use of the optional AC  
power adapter since power cannot be drawn from the computer via  
the keyboard or through a USB port.  
Check that the monitor you are using supports the resolution and  
refresh-rate setting on your computer.  
Check that the graphics card you are using supports the resolution and  
refresh-rate setting on your computer.  
Q: Can I use the E Series KVM Switch on my Sun computer?  
Connect the monitor directly into the computer you are having trouble  
with to see if the problem still appears.  
A: Yes, the E Series KVM Switch works with Sun computers when used  
with the Belkin OmniView PS/2 SUN Adapter (F1D082).  
I am getting a black screen on my monitor.  
Q: How long is the warranty for the E Series KVM Switch?  
Check that all video cables are inserted properly.  
A: The E Series KVM Switch comes with a Two-Year Limited Warranty.  
If you are not using a power adapter, check that the keyboard cable is  
connected and inserted properly between the computer and KVM for  
the appropriate port.  
If you are using the KVM for video switching only and have no  
keyboard and mouse connection between the KVM and computer,  
you will need to purchase the Optional 9V DC, 600mA power adapter  
(F1D065-PWR for your appropriate country).  
Connect your monitor directly to the computer to verify that your  
monitor is functioning properly.  
KEYBOARD  
Computer does not detect keyboard and I get a Keyboard Error reported  
at boot up.  
Check that the keyboard cable between the KVM switch and the  
computer is connected properly. Tighten any loose connections.  
Try swapping your keyboard with a different one.  
Try connecting the computer to a different port.  
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TROUBLESHOOTING  
TROUBLESHOOTING  
If you are using the keyboard software that was included with  
your keyboard, uninstall it and install the standard Microsoft  
keyboard driver.  
When I switch from one port to another, mouse movement is  
completely erratic.  
Make sure you do not have more than one mouse driver installed.  
Make sure that the driver is either for a standard PS/2 mouse or a  
Microsoft compatible PS/2 mouse.  
MOUSE  
Make sure you do not have any mouse drivers loaded in your  
CONFIG.SYS or AUTOEXEC.BAT files.  
Mouse is lost when I switch to a different channel.  
Check that the mouse you are using is connected properly to the  
console of the KVM switch.  
Avoid moving the mouse or pressing the mouse button when switching  
ports on the E Series KVM switch.  
If you are using a mouse driver that was included with your mouse,  
uninstall it and install the standard Microsoft mouse driver.  
You can reset the mouse and resume proper mouse movement simply  
by unplugging the mouse from the front of the E Series KVM Switch  
and waiting about 2-3 seconds before plugging it in again.  
Disconnect and reconnect the mouse cable attached to the channel  
with which you are experiencing problems to resynchronize the  
mouse connection.  
GENERAL  
Attach the mouse directly to the computer you are experiencing mouse  
problems with.  
My computer does not boot when connected to the E Series KVM Switch  
but works fine when I connect the keyboard, video, and mouse directly  
to it.  
Allow up to one minute following the computers waking from standby  
mode for mouse function to return.  
Make sure that the keyboard and mouse cables are connected tightly  
between the KVM Switch and the computer.  
Deactivate power-management schemes on the PC that you are  
experiencing problems with.  
Check that the keyboard and mouse cables are not crossed.  
Try swapping the mouse with a different one.  
The mouse is not detected at boot up.  
Check the cables and make sure that they are inserted properly.  
The computer boots up fine, but the mouse does not work.  
Make sure it is plugged in properly.  
Make sure the mouse works when directly plugged into the computer.  
Rebooting may be necessary when trying this.  
Try a different mouse.  
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Warranty, FCC, CE Statement  
FCC Statement  
DECLARATION OF CONFORMITY WITH FCC RULES FOR  
ELECTROMAGNETIC COMPATIBILITY  
We, Belkin Components, of 501 West Walnut Street, Compton CA 90220, declare  
under our sole responsibility that the product:  
F1DB102P  
F1DB104P  
to which this declaration relates:  
Complies with Part 15 of the FCC Rules. Operation is subject to the following two  
conditions: (1) this device may not cause harmful interference, and (2) this device  
must accept any interference received, including interference that may cause  
undesired operation.  
CE Declaration of Conformity  
We, Belkin Components, declare under our sole responsibility that the F1DB102P and  
F1DB104P, to which this declaration relates, is in conformity with Emissions Standard EN55022  
and with Immunity Standard EN55024, LVP EN61000-3-2, and EN61000-3-3.  
Belkin Components Limited Two Year Product Warranty  
Belkin Components warrants this product against defects in materials and workmanship for its  
warranty period. If a defect is discovered, Belkin will, at its option, repair or replace the product  
at no charge provided it is returned during the warranty period, with transportation charges  
prepaid, to the authorized Belkin dealer from whom you purchased the product. Proof of  
purchase may be required.  
Belkin Components  
This warranty does not apply if the product has been damaged by accident, abuse, misuse, or  
misapplication; if the product has been modified without the written permission of Belkin; or if  
any Belkin serial number has been removed or defaced.  
501 West Walnut Street  
Compton • CA • 90220 • USA  
Tel: 310.898.1100  
Fax: 310.898.1111  
THE WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE IN LIEU OF ALL OTHERS,  
WHETHER ORAL OR WRITTEN, EXPRESSED OR IMPLIED. BELKIN SPECIFICALLY DISCLAIMS ANY  
AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF  
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  
Belkin Components, Ltd.  
Unit 13 • Gatelodge Close • Round Spinney  
Northampton • Northants • NN3 8RX • United Kingdom  
Tel: +44 (0) 1604678300  
Fax: +44 (0) 1604678330  
No Belkin dealer, agent, or employee is authorized to make any modification, extension, or  
addition to this warranty.  
Belkin Components B.V.  
Belkin Components B.V.  
Starparc Building • Boeing Avenue 333  
1119 PH Schiphol-Rijk • The Netherlands  
Tel. +31 (0) 20 654 7300  
BELKIN IS NOT RESPONSIBLE FOR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES  
RESULTING FROM ANY BREACH OF WARRANTY, OR UNDER ANY OTHER LEGAL THEORY,  
INCLUDING BUT NOT LIMITED TO LOST PROFITS, DOWNTIME, GOODWILL, DAMAGE TO  
OR REPROGRAMMING, OR REPRODUCING ANY PROGRAM OR DATA STORED IN OR  
USED WITH BELKIN PRODUCTS.  
Fax. +31 (0) 20 654 7349  
Belkin Components, Ltd.  
7 Bowen Cresent • West Gosford  
NSW 2250 • Australia  
Some states do not allow the exclusion or limitation of incidental or consequential damages or  
exclusions of implied warranties, so the above limitations of exclusions may not apply to you.  
This warranty gives you specific legal rights, and you may also have other rights that vary from  
state to state.  
Tel: +61 (2) 4325 4666  
Fax: +61 (2) 4325 4277  
© 2001 Belkin Components. All rights reserved. All trade names are registered  
trademarks of respective manufacturers listed  
P73775-A  
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