Belkin Server 5000HQ User Manual

OmniViewIP* 5000HQ  
User Manual  
8820-00058 F1DP101C  
*OmniView is a registered trademark of Belkin International, Inc.  
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Table Of COnTenTs  
table of contents  
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8.4.2 Performance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38  
8.6 Targets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40  
8.8 Saving the KVM-over-IP device configuration changes . . . . . . . .41  
8.10 Device discovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41  
12.1 Default Access Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67  
12.1.2 Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69  
9 settings – applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42  
10 settings – attached Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . .51  
10.1.1 Uploading a new PDU model . . . . . . . . . . . . . . . . . . . . . . . . . . .51  
10.2.1 Uploading a new KVM switch . . . . . . . . . . . . . . . . . . . . . . . . . .53  
13 accessing Targets – administrator. . . . . . . . . . . . . . . . . . . . . . .77  
13.1 Access page columns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77  
13.1.2 Name column . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77  
13.1.3 Status column. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78  
13.2 Accessing a target via KVM-over-IP remote session . . . . . . . . .78  
13.2.1 Taking over a busy remote session . . . . . . . . . . . . . . . . . . . . . .79  
13.2.2 The toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79  
13.3 Accessing a target through other Access Services . . . . . . . . . .79  
11 Configuring access services – Introduction. . . . . . . . . . . . . . .55  
11.1.1 General note about application paths . . . . . . . . . . . . . . . . . . . .55  
11.1.3 Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57  
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Table Of COnTenTs  
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14 accessing the system as a User. . . . . . . . . . . . . . . . . . . . . . . . .81  
14.3 Connecting to a target . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82  
14.3.2 Connecting to a non-KVM-over-IP device target. . . . . . . . . . .82  
17 Unit Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95  
17.2 Network tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95  
16.1.1 The backup elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86  
16.2 Restore Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87  
16.2.2 Resetting OmniView IP 5000HQ configuration. . . . . . . . . . . . .87  
16.3 Firmware upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88  
16.4 Replication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89  
16.4.2 Configuring the secondary unit. . . . . . . . . . . . . . . . . . . . . . . . .89  
16.4.3 Configuring the primary unit . . . . . . . . . . . . . . . . . . . . . . . . . . .90  
16.4.5 Reconfiguring the primary and secondary units . . . . . . . . . . .90  
16.4.6 Primary unit and secondary unit troubleshooting . . . . . . . . . .92  
16.4.8 Redoing the secondary and primary unit configuration. . . . . .92  
16.5.1 Drop-down search menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94  
16.5.3 Advanced button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94  
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InTrODUCTIOn  
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about this User Manual  
This User Manual provides installation and operation instructions for the OmniView IP 5000 HQ system produced by Belkin International, Inc.  
It is intended for system administrators and network managers, and assumes that readers have general understanding of networks, LDAP,  
hardware, and software.  
All information in this User Manual is subject to change without prior notice.  
OmniView IP 5000HQ is a robust central management appliance that  
provides reliable and secure management of IP devices.  
1.1 Key features  
IT Management - OmniView IP 5000HQ centralizes the management  
of all devices, authentication, and global operation from a web browser.  
The local administrator can monitor, control, and manage the various  
devices, user accounts, and authorization from one web interface.  
OmniView IP 5000HQ integrates with Belkin IP devices and serial  
console server devices to facilitate an intuitively manageable,  
centralized out-of-band access portal—designed to maintain all IT  
assets. OmniView IP 5000HQ centralizes all user account information  
relevant for IP device administration without interfering in the standalone  
survivability of each device.  
automatic Discovery - Belkin IP devices are discovered automatically  
by the OmniView IP 5000HQ Manager.  
access services - Connect to a variety of both hardware and software  
external resources such as: ILO, RDP, SSH, VNC, and web pages, etc.,  
from the OmniView IP 5000HQ interface.  
OmniView IP 5000HQ is Web-based, and is managed using XML over  
HTTPS, which allows for secure, yet highly adaptable, administration.  
Designed to work across LAN or WAN, OmniView IP 5000HQ monitors  
and auto-configures KVM IP devices, whether residing on the local  
enterprise network or in remote branches.  
security - OmniView IP 5000HQ provides an extra security layer in  
addition to the existing authentication and encryption policy—ensuring  
that only authorized users can access servers.  
OmniView IP 5000HQ delivers the most advanced solution for enterprise  
IT management and remote control. It supports multiple servers in  
different locations in an environment that is completely configurable by  
the network administrator.  
availability - Maximizes uptime by centralizing management and  
allowing immediate and effective maintenance.  
OmniView IP 5000 HQ  
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InTrODUCTIOn  
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1.2 system components  
1.4 system diagram  
The OmniView IP 5000HQ system comes with the following:  
The diagram below gives a brief outline of the OmniView IP 5000HQ  
system setup. The “Understanding the System” section on page 5  
explains the system setup in more detail.  
OmniView IP 5000HQ Manager appliance  
IEC 10A–125V Power Cord  
Rack-Mounting Kit  
1.3 Terminology  
Below are some terms and their meanings used in this manual.  
Term  
Meaning  
Computers/servers and other devices, e.g.,  
printers, firewalls, PDUs, etc., that are accessed  
remotely via the OmniView IP 5000HQ  
Targets  
Client  
computer  
The PC running a remote OmniView IP 5000HQ  
session  
The process of accessing and controlling  
remote session targets connected to a KVM-over-IP device from  
a client computer  
Figure 1  
System diagram  
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Pre-InsTallaTIOn GUIDelInes  
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Prepare a list of all OmniView IP 5000HQ system components. You will  
need this information to configure the system.  
note! for Windows® XP, 2003 server, Vista®, and 2008 server  
For Windows XP, 2003 Server, Vista, and 2008 Server, deactivate  
“Enhanced pointer precision”. To do so:  
Appendix A (a separate file on this CD) contains three lists of the details  
you need to prepare for Belkin OmniView KVM-over-IP devices, power  
distribution units (PDUs), and Serial Console Servers. Photocopy or print  
out Appendix A. For other Access Services, see the “Access Services  
details” section on the next page.  
From the “Control Panel” select “Printers and Other Hardware”. Click  
the “Mouse” icon. The “Mouse Properties” box appears. See Figure 2.  
Select the “Pointer Options” tab.  
The lists should include the IP device name and MAC address, KVM  
switch, and the target details.  
For each target, list:  
A unique and clearly identifiable name  
The operating system  
Non-default mouse settings. Default mouse settings do not need to  
be listed.  
Figure 2 Pointer tab  
The “Motion” section slider bar must be in the center, and the  
“Enhanced pointer precision” check box must be unchecked.  
Click “OK” to save changes.  
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2.1 access services details  
2.1.1 adding user-defined access services  
You can also add your own Access Services, explained on page 65.  
Besides the Belkin OmniView KVM-over-IP devices mentioned above,  
you can connect to targets via the following Access Services through  
OmniView IP 5000HQ:  
Belkin Serial Console Server  
Web  
ILO  
RDP  
SSH  
VNC  
Telnet  
VMware Server  
These services are elaborated on in the “Access Services” section.  
All service applications must be installed on the local (client) computers.  
See the “Configuring Access Services” section on page 55, which sets  
out the details required for each of the above Access Services.  
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UnDersTanDInG THe sysTeM – an OVerVIeW  
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The figure below shows a typical OmniView IP 5000HQ application.  
3.1 Creating users  
An administrator can create users with two different possible permission  
types:  
Administrator  
User  
A user can be a full user or just view only. These permission types are  
explained fully in the “Account policy” section. In the example below,  
four users are created with various permission types.  
Figure 4 Users with different permissions  
Figure 3 OmniView IP 5000HQ typical application  
The system works as follows:  
Once an administrator creates targets or sets of targets (explained  
below) in the system, users can be assigned access to individual targets  
or sets of targets.  
Data centers in locations throughout the world are connected to Belkin  
IP devices and to other third-party Access Services. The Belkin IP  
devices are HQ-enabled, allowing the OmniView IP 5000HQ to access/  
control the targets connected to all IP devices via IP.  
Users access the OmniView IP 5000HQ web interface and, depending  
on their level of access permissions, can access and control the targets.  
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3.2 forming users into groups  
3.3 Creating targets  
You can form users into groups. In the example below, three users are  
formed into the Finance group. Note! Groups can contain users with  
different levels of user permissions.  
An administrator creates targets corresponding to the physical servers  
connected to the IP devices, explained in the “Configuring Targets”  
section, and also to targets corresponding to printers, firewalls, PDUs,  
etc., accessed via Access Services (see page 8). In the example below,  
four targets are created and given identifying names. They can be  
named by location, server type, or operating system, or any other unique  
feature associated with that particular server.  
Figure 6 Created targets  
Figure 5 Forming users into groups  
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3.4 forming targets into sets  
3.5 associating a user group with a target set  
Targets can be formed into sets. For example, you can create a set of  
all financial servers. In the example below, three targets are formed into  
target set – Finance.  
You can then associate the user group with the target set, thus giving  
access rights to all the targets in the set to all members of the group.  
Figure 8 User group - target set association  
In the example above, the Finance group is associated with the target  
set – Finance.  
Figure 7 Forming targets into sets  
This means that:  
The Finance group has access rights to target set – Finance.  
Any user added to the Finance group will automatically have  
access rights to target set – Finance.  
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note! Although users are members of the same group, they can have  
different access permissions to targets. For example, some could be  
users allowing them to control the targets, and some could be view  
only, letting them see the server screens, but without being able to  
take control. Also, users can be members of many different groups. In  
the example below, Sam belongs to the Finance group and also to the  
Marketing group.  
3.6 access services  
The Access Services feature supports a wide range of remote access  
technologies. This enables the assignment of multiple services to a  
single target, so you have the option of in-band or out-of-band access  
to the same device.  
KVM over IP is a hardware method of accessing and controlling a target.  
The other Access Services encompass gaining remote access and  
control of a target through the Internet or LAN network via Belkin Serial  
Console Server or third-party software. Both hardware and software  
methods of access are managed by OmniView IP 5000HQ.  
OmniView IP 5000HQ also enables you to effortlessly integrate any new  
remote access technology into the remote access portal.  
Besides the Belkin KVM-over-IP devices, you can connect to targets via  
the following Access Services through OmniView IP 5000HQ:  
Belkin Serial Console Server is a 16-port RS232 device server.  
Web browser-based web service  
Figure 9 Same user in different groups  
ILO - HP Integrated Lights-Out (iLO). HP ILO gives seamless  
access to HP servers.  
The Marketing group could be associated with targets or target sets that  
the Finance group is not. Sam, being a member of both groups,  
has access to targets to which both groups are associated. Phil only has  
access to targets associated with the Marketing group. Dave and Jon  
only have access to targets associated with the Finance group.  
RDP - Remote Desktop Protocol. RDP is a multi-channel protocol  
that allows a user to connect to a computer running Microsoft®  
Terminal Services.  
SSH - Secure Shell. SSH is a network protocol that allows data to  
be exchanged using a secure channel between two computers. An  
SSH client program is typically used for establishing connections  
to an SSH daemon.  
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VNC - Virtual Network Computing. VNC is a graphical desktop  
sharing system that uses the RFB protocol. VNC is platform-  
independent—a VNC viewer on any operating system usually  
connects to a VNC server on any other operating system. There are  
clients and servers for almost all GUI operating systems.  
Telnet - Telecommunication neTwork. Telnet is a network  
protocol used on the Internet or LAN connections.  
VMware Server - VMware Server is a free virtualization product  
for Windows and Linux® servers with enterprise-class support.  
It enables companies to partition a physical server into multiple  
virtual machines and to start experiencing the benefits of  
virtualization. VMware Server gives seamless access to  
virtual machines.  
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seTTInG UP THe sysTeM  
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Set up the Belkin KVM-over-IP systems according to their user manuals’  
instructions. In order to be managed by OmniView IP 5000HQ, all  
Belkin KVM-over-IP devices must be configured to be OmniView IP  
HQ-enabled. This is done from the “Network Configuration” page of  
each KVM-over-IP device.  
Also in the OmniView IP HQ section in Figure 10, specify how the  
OmniView IP 5000HQ server detects the IP device. This can be done  
either by:  
Manager auto Discovery – When checked, OmniView IP 5000HQ  
automatically detects the IP device if it resides on the same  
network segment.  
Manager IP – If the IP device resides on a different segment, type the  
static IP address of the OmniView IP 5000HQ Manager. (We advise  
typing the static IP address of the OmniView IP 5000HQ Manager even if  
the IP device resides on the same network segment as the OmniView IP  
5000HQ Manager.)  
Install third-party Access Services according to their own installation  
and configuration instructions. See the “Configuring Access Services”  
section on page 55 for details required for the integration of the Access  
Services into the OmniView IP 5000HQ system.  
Figure 10 Enabling HQ for OmniView IP 5XXXG series  
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4.1 Connecting the OmniView IP 5000HQ Manager  
4.2.1 Changing the OmniView IP 5000HQ Manager network parameters  
1. Connect the OmniView IP 5000HQ Manager to the network as follows:  
On the rear panel, connect an Ethernet cable to lan 1. Connect the  
other end of the Ethernet cable to the network switch.  
1. Open your web browser (Internet Explorer® version 6.0 or higher).  
2. Type in the IP address of the OmniView IP 5000HQ Manager (default IP  
address https://192.168.2.200) and press “Enter”. (Change your  
computer network settings, if necessary.) The login page appears.  
2. Connect the OmniView IP 5000HQ Manager to a power supply outlet.  
3. Type the login name “admin” and password “SMBremote”.  
4.2 OmniView IP 5000HQ Manager’s default IP address  
4. Navigate to the “Network” tab under “Settings/Unit Maintenance” and  
change the network parameters to suit your network configuration.  
Each OmniView IP 5000HQ Manager unit comes with the following  
default values:  
5. Press “Save” and restart the OmniView IP 5000HQ Manager.  
6. Wait for the system to restart and log in with the new IP address.  
IP address - 192.168.2.200  
Subnet mask - 255.255.255.0  
Gateway - 192.168.2.1  
If these values are not suitable for your network, follow the steps in the  
section below to display the OmniView IP 5000HQ interface. You can  
then change the IP address of the OmniView IP 5000HQ Manager in the  
“Network” tab under “Settings/Unit Maintenance”; see the “Network tab”  
section on page 95.  
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DIsPlayInG THe OMnIVIeW IP 5000HQ Web InTerfaCe  
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To display the web interface:  
1. Open your web browser (Internet Explorer version 6.0 or higher).  
2. Type in the IP address of the OmniView IP 5000HQ Manager  
(default IP address https://192.168.2.200) and press “Enter”.  
note! The IP address must begin with https:// and not http://. The login  
page appears. Bookmark it for easy reference.  
Windows Vista note! To log in to the web configuration interface with  
Windows Vista, run Internet Explorer as Administrator. To do this,  
right-click the Internet Explorer icon and select “Run as administrator”.  
See figure below.  
3. Type the login name and password. Default user name is “admin”  
and password is “SMBremote”.  
4. Press “Enter”. The web interface appears; see Figure 12.  
Figure 12 Devices page  
Figure 11 Running IE in Vista  
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DIsPlayInG THe OMnIVIeW IP 5000HQ Web InTerfaCe  
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note! On the first connection, the OmniView IP 5000HQ GUI prompts you  
to install the OmniView IP 5000HQ client software; see Figure 13.  
Click “Install”.  
5.1 Menu section  
The menu section is on the left; see that Figure 12 is sub-divided into  
three sections:  
Management, which includes the configuration pages for IP devices,  
targets, and users/groups.  
access, which contains access pages to all allowed targets and  
target groups.  
settings, which contains two configuration sections: Application  
and Maintenance.  
This guide explains the menu sections from the point of view of first  
setting up the system and then operating it.  
The guide explains in the following order how to:  
Create Users  
Figure 13 ActiveX control installation  
Configure Targets  
Configure Devices  
Configure Settings  
Configure Access Services  
Access the System  
Configure Advanced Settings  
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CreaTInG Users  
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There are two possible methods of inputting users into the system.  
When using local authentication (see page 44), users and groups  
are created in the OmniView IP 5000HQ GUI. When using an LDAP  
authentication server (see page 46), users and groups are imported  
from a Windows Active Directory. With both authentication methods,  
In LDAP mode, go to the “General tab” section below.  
To create a new user (in local authentication mode):  
1. From the “Management” menu, select “Users”. The “Users” page  
appears showing the default administrator (admin) at the top of the list;  
see Figure 14.  
an administrator can grant users different access permissions as follows:  
administrator – An administrator can view, modify, manage, and  
control all OmniView IP 5000HQ Manager configuration settings,  
including creating new users.  
User – A user cannot access or change any of the OmniView IP  
5000HQ Manager configuration settings. When a user logs in, only the  
targets to which the user has permission to access appear.  
Figure 14 Users page  
View Only – This user can only view permitted target screens without  
keyboard and mouse control. A “view only” indicator appears on  
the viewer’s local mouse pointer. View only has no effect on  
Access Services.  
The columns show the following:  
name – User’s login name. You can search for a user by typing the  
login name in the “Search a user” field and clicking . You can sort  
the names in alphabetical order A–Z or Z–A by clicking the top of the  
“Name” column.  
With local authentication, once you have created users you can form them  
into groups. This makes management changes easier by, for example,  
adding or deleting permitted targets per group rather than per individual  
user. Creating groups is explained in the “Creating a user group” section  
on page 19.  
Member of – Groups in which the user is a member.  
Permission level – Administrator or user. You can sort the users  
in permission-level order—administrators then users, or users then  
administrators—by clicking the top of the “Permission Level” column.  
Description – Optional description.  
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CreaTInG Users  
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2. Click  
. The following appears.  
6.1 General tab  
Fill in the following details:  
User name – Type a login name. A user name cannot be identical to  
any other existing User name. It can contain uppercase or lowercase  
characters except for the following:  
: ; ? & < > ”  
A user name cannot include spaces.  
full name – Type the user’s real name  
Password/retype Password – Type a password.  
e-mail address/Phone number/Description – These are optional fields.  
block account – To prevent a user from entering the system, select  
the “Block Account” check box. To re-enable the account, deselect the  
check box.  
Permission – Select the account type as outlined above on page 14.  
Figure 15 Creating a New User – General Tab  
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6.2 User Group tab  
2. Select the groups of which the new user will be a member.  
The groups appear in the “Member of” list.  
Once you have created users, you can put them into existing groups.  
This gives users the access rights of that user group. The “Creating a  
user group” section on page 19 explains how to create a user group.  
6.2.1 removing users from a group  
To remove users from a group:  
To add a user to an existing user group or groups:  
In the “All User Groups” section, deselect the group’s check box. The  
group is removed from the “Member of” list.  
1. Press the “Users Group” tab; Figure 16 appears. All existing groups  
appear in the “All User Groups” list.  
Figure 16 New User Group tab  
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6.3 access Permissions tab  
To choose which targets/target sets the user will have access to:  
1. Press the “Access Permissions” tab. The following appears.  
You can choose which targets and target sets the user has permission  
to access.  
notes:  
A user can have access to a target as an individual user or as a  
group member.  
A user or group of users can be associated with several target sets.  
When a user logs in to the OmniView IP 5000HQ web interface,  
he sees only targets and target sets to which he has been associated.  
See the “Accessing the System as a User” section on page 81.  
Figure 17 New User Access Permissions tab  
The “All Targets” and “All Target Sets” lists show the targets and all  
target sets in the system.  
2. Select the check boxes of the desired targets/target sets. They appear  
in the “Targets and Target Sets:” list.  
To disassociate a user/group from a target:  
Deselect the targets/target sets check box from the relevant list.  
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6.4 saving a user  
6.4.1 Deleting a user  
Click  
. The user’s details are now in the system.  
Deleting a user instantly removes the user’s authorization from the  
OmniView IP 5000HQ system and all IP devices.  
Repeat this process to add more users. When finished, click  
.
To delete a user:  
All users appear on the “Users” page. The number of users appears in  
brackets after “Users” in the menu; see Figure 18. User groups appear  
as a sub-folder in the menu. Creating user groups is explained below.  
1. On the “Users” page select the check boxes of the users to be deleted.  
2. Select or deselect all check boxes with one click.  
Figure 19 Deleting a user  
Figure 18 List of users in the system  
Click  
. The user’s details are now in the system.  
By clicking a user name, an administrator can access the “General”,  
“User Group”, and “Access Permissions” tabs of this user and change  
any of the parameters.  
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6.5 Creating a user group  
2. name: Type a unique name for the group. You can add a description.  
Once you have created users, you can form them into groups. You then  
give the same access permissions to the entire group without having to  
go through the process for each individual user.  
3. Select the check boxes of the users to be part of the group. They appear  
in the “Group members” list.  
You can access the “User Properties” page by clicking a user name in  
the “Group members” list.  
To create a user group:  
1. From the menu, click “Users” or “User Groups”. On either of these pages,  
click  
. The “New User Group” page appears; see Figure 20.  
Figure 20 Creating a New User Group – Members tab  
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6.5.1 access Permissions tab  
6.5.2 allowed services tab  
Click the “Allowed Services” tab. The following appears.  
Click the “Access Permissions” tab; Figure 20 appears.  
Figure 21 Creating New Users – Access Permissions tab  
Figure 22 Creating a New User Group – Allowed Services tab  
From the “All Targets” and “All Target Sets” lists, select the check  
boxes of those to which the new user group will have permission to  
access. When selected, the target/set appears in the “Targets and  
Target Sets” list.  
Here you can assign Access Services to group members. If a group  
member has permission to access a target, but there are no assigned  
Access Services for the group, then the group member will not be able  
to access the target.  
To remove targets/sets, deselect the check boxes.  
Select the check boxes of all Access Services allowed to this group.  
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6.5.3 saving the new group  
6.5.4 Deleting a user group  
Click  
. The group’s details are now in the system.  
To delete a group:  
Repeat this process to add more groups. When finished,  
1. On the “Users Group” page, select the check boxes of the groups to  
be deleted.  
click  
. All groups appear on the “User Groups” page;  
see Figure 23.  
Tip! The allowed services appear as icons. To see which service the  
icon represents, hold the mouse over the icon and a tool tip appears  
with the name of the service.  
You can create different access profiles. You can give permission  
to targets and define different access rights through the  
“Allowed Services”.  
Figure 24 Deleting a user group  
2. Press  
. The groups are removed.  
note: Deleting a group will not delete the individual users.  
Figure 23 User Groups page  
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You must input the details of all the targets physically connected to the  
system’s IP devices/KVM switches. This includes giving each target a  
unique name and other relevant details.  
The columns display the following information:  
name – Name of target. You can search for a target by typing the  
target name in the “Find a Target” field and clicking . You can sort  
the names in alphabetical order A–Z or Z–A by clicking the top of the  
“Name” column. You can also select which targets to display from  
the “Show by Service” drop-down list. You can show all targets or  
just show targets with a particular Access Service; to do so, choose  
the desired service from the “Show by Service” drop-down list.  
As mentioned in the pre-installation guidelines, Appendix A (separate file  
on this CD) contains three lists of all the details you need to prepare (you  
may not need all three).  
To configure a target:  
1. From the “Management” menu, select “Targets”. The “Targets”  
page appears; see Figure 25.  
KVM over IP Device – The type of Belkin OmniView KVM-over-IP  
device to which the target is connected.  
access services – Icons of Access Services available to access  
the target. To see which service the icon represents, hold the mouse  
over the icon and a tool tip appears with the name of the service.  
Target sets – The target sets to which this target is a member.  
Description – Optional description of the target.  
Figure 25 List of existing targets in the system  
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2. From the toolbar, click  
see Figure 26.  
. The “New Target” page appears;  
7.1 access services tab  
Here you select and configure all Access Services relevant to this target.  
name – Type a unique name for each server in the system.  
all services/active services: From the “All Services” list, select the check  
box of all Access Services relevant to this target. Once selected, the service  
appears in the “Active Services” list.  
note! Below discusses how to configure Belkin IP devices. Configuring  
other Access Services is discussed in the “Configuring Access Services for  
Individual Targets” section on page 67.  
The pre-installation guidelines on page 3 explained what information you  
need to configure each target.  
7.1.1 Default access service  
You can set any of the Access Services to be the default service. This  
means that the service will be used to access the target by default when  
selecting the target by clicking its name. To access the target via a different  
service, the service must be selected. To set a service as the default,  
display the service as explained below and select the “Set as Default  
Service” check box, circled in Figure 26.  
Figure 26 Creating a New Target – Access Services tab  
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7.1.2 belkin OmniView KVM switch  
The “Assign Device” window appears; see Figure 28.  
KVM/IP Device/Port number: Assign the IP device and KVM switch port  
number (where relevant) to which this target is physically connected.  
On the “New Target” page, click  
.
Figure 28 Assign Device window  
Figure 27 Assigning KVM port to a target  
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3. From the list, expand the device type to which the target is connected  
and select the actual device the target is connected to; see Figure 29.  
Figure 30 KVM-over-IP Device / Port number  
To remove an assigned target from an IP device/KVM switch port,  
click  
.
Figure 29 Assigning targets to devices  
4. Double-click the port number row to which the target is connected.  
The name of the target appears in that row.  
5. Click “Save”. The changes are saved and the “New Target” page  
reappears, showing the assigned IP device and port number;  
see Figure 30.  
Figure 31 Removing current KVM port assignment  
The assignment is removed.  
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Other OmniView KVM-over-IP elements are as follows:  
7.2 PDU tab  
Description – Type a description for the target, e.g., backup server.  
Here you configure IP PDU to allow power on, power off, or to power-cycle  
the target.  
Operating system – Select the operating system of the target from  
the drop-down list. The mouse parameter options adjust to match the  
operating system.  
acceleration/Threshold – When the target’s mouse settings are not  
default, select the appropriate values. Match the values to those of the  
server’s mouse.  
note! For Windows XP, 2003 Server, Vista, and 2008 Server, go to the  
mouse settings on the target and uncheck “Enhance pointer precision”.  
Usb Converter – When an IP device connects to a server via a USB-to-  
PS/2 adapter, ROC/RICC USB, or X RICC USB or Specter USB, select  
the “USB Converter” check box. The USB conversion affects the mouse  
emulation and the “USB Converter” helps to synchronize the mouse.  
Also, when an IP device is connected to a Linux® server, select the “USB  
Converter” check box.  
absolute Mouse – Select the “Absolute Mouse” check box for a target  
connected to USB, which has a Windows Me or later operating system.  
Figure 32 Assigning power outlet to target  
See the “Configuring Access Services for Individual Targets” section on  
page 67 to configure other Access Services.  
Make the selection from the list of all PDUs on the right of the box.  
The PDU will appear in the “Connected PDUs” list. Next, you have  
to assign the outlet number. Click  
and assign the outlet by  
double-clicking on the appropriate outlet row.  
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Figure 34 Current power-outlet selection  
Click  
.
Figure 33 Power outlet to target selection  
Click  
and the outlet number will appear.  
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7.3 Target sets tab  
7.4 access Permissions tab  
Creating target sets is explained in the “Creating a target set” section on  
page 29. Once you have created target sets, you can put targets into target  
sets, giving access rights to all targets in a set to all members.  
You can choose which users and groups can have access permission to  
the target.  
Press the “Access Permissions” tab. The following appears.  
1. Press the “Target Sets” tab. The following appears.  
Figure 35 Current Target Sets tab  
2. From the “All Target Sets” list, select the check boxes of the target sets  
to which you want the target to be associated. The target set appears  
in the “Is a Member of” list.  
Figure 36 Current Access Permissions tab  
All existing users appear in the “All Users” list. All groups appear in the  
“All Groups” list.  
To choose which users/groups have access to the target:  
1. Select the check boxes of the users or groups. They appear in the  
“Users and Groups:” list.  
To disassociate a user/group from a target:  
Deselect the user/group check box from the relevant list.  
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7.5 saving the target  
Click . The target details are now in the system.  
Repeat this process to input all connected servers. When finished,  
click . All targets appear on the “Targets” page; see Figure 25.  
7.6 Deleting targets  
You can remove targets from the system as follows:  
From the “Targets” page, select the check boxes of the targets to be deleted.  
Press  
.
7.7 Creating a target set  
You can group targets into sets, e.g., make a set of all financial servers in  
the system. You can then give users access rights per the target set rather  
than per individual targets. Target sets appear as a Favorites folder for  
users on the “Access” page.  
Figure 37 Creating New Target Set – Targets tab  
2. name – Type a unique name for the target set.  
3. Description – Type a description.  
To create a new target set:  
4. From the “All Targets” list, select the check boxes of the targets  
you want to add to the target set. The targets appear in the  
“Assigned Targets” list.  
1. From the “Targets” page, click  
. The following appears.  
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7.7.1 access Permissions tab  
All existing users appear in the “All Users” list. All groups appear in the  
“All Groups” list.  
You can choose which users and groups can have access permissions to  
the target set.  
To choose which users/groups have access to the target set:  
Press the “Access Permissions” tab. The following appears.  
1. Select the check boxes of the users or groups. They appear in the  
“Users and Groups:” list.  
To disassociate a user/group from a target set:  
Deselect the user/group check box from the relevant list.  
7.7.2 saving the target set  
Click  
. The target set details are now in the system.  
Repeat this process to add more target sets. When finished,  
click . All target sets appear in the menu under “Targets/  
Target Sets” and also on the “Target Sets” page. From the menu, select  
“Targets/Target Sets”; see Figure 39.  
Figure 39 Current Target sets in the system page  
Figure 38 Creating New Target Sets – Access Permissions tab  
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To see all the targets in a target set, click the target set name either from  
the menu or on the page; see Figure 40. From this page you can at any  
time assign or remove targets from the target set. From the “Access  
Permissions” tab, you can choose which users and groups can have  
access permissions to the target set. You can access target properties by  
clicking a target name in the “Assigned Targets” list.  
7.7.3 Deleting a target set  
You can delete a target set from the “Target Sets” page:  
1. Select the check boxes of the target set to be deleted.  
Figure 41 Deleting a target set  
2. Press  
. The target set is removed. note: Deleting a target set  
will not delete the individual targets.  
Figure 40 Editing a target set  
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8.1 Devices  
The columns on the “Devices” page display the following information:  
name – Once IP devices are given an identifying name, they appear here.  
Type – Connected IP device type.  
The web interface opens at the “Devices” page; see Figure 42.  
The “New Devices” section automatically displays all KVM IP devices  
detected by the OmniView IP 5000HQ system. (For KVM IP devices to  
appear, they must be configured to be HQ enabled—see the “Setting  
each OmniView KVM-over-IP Switch to be OmniView IP 5000HQ enabled”  
section on page 36.) Each device appears identified by its MAC address.  
The MAC address of each IP device is written on a sticker on the unit’s  
underside. Once the device is configured by giving it a name, it then only  
appears in the “Devices” section. The “New Devices” section itself only  
appears when there are new devices detected.  
Connected User – User currently operating the remote session.  
status  
Under the “Status” column, there are the following possibilities:  
Online – The device is up and running and is ready to be configured, or is  
available for a remote session.  
alarm – Device is down and is unavailable for a remote session.  
Warning – Problem with the device. See the “Devices” page on the left for  
more information.  
Uploading – Device is receiving new firmware from OmniView IP  
5000HQ Manager.  
Updating device – Device is receiving an updated configuration from  
OmniView IP 5000HQ Manager.  
rebooting – Device reboots upon any network parameter change or  
firmware upgrade.  
Figure 42 Current KVM Devices page  
Connecting – OmniView IP 5000HQ sends or receives the Device  
Discovery message.  
Version – Displays the device firmware version number.  
Description – Identifying description of the device as input by the  
administrator when configuring the device.  
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8.2 Other Devices  
8.2.1 Other Devices – PDU  
Clicking on “Other Devices” under the management tab will allow choosing  
between power distribution units (PDUs) and console servers.  
Select “Power Distribution Units” and the following screen with the current  
PDUs will appear.  
note: In order to use PDUs and console servers, these devices have to be  
configured under “Settings — Attached Devices” (please see page 51).  
Figure 44 Current PDUs  
To add a new PDU, click  
. The “New PDU” dialog window  
appears. Enter all PDU-related information.  
Figure 43 Current “Other Devices”  
Figure 45 Adding new PDUs – General tab  
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Next, configure the PDU’s power outlets according to the physical  
connection to the server or other equipment by clicking on  
Drag the target name from the right side’s current targets list to the left  
side’s corresponding power outlet. Double-click on the target name on the  
right side to remove the selection. Repeat for each power outlet, and click  
when you’re done. Your PDU has been configured and the  
the  
tab.  
power option ( ) becomes available from the “Access” tab.  
Figure 47 Performing power commands  
The following commands can be performed from the HQ interface.  
Figure 46 Adding new PDUs – Outlets tab  
Figure 48 Power commands  
To cancel, click  
.
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8.2.2 Other Devices – Console server  
Select “Console Server” from “Management > Other Devices” and the  
following screen with the current console servers will appear.  
Figure 49 Current console servers in the system  
To add a new console server to the setup, click  
The “New Console Server” dialog window appears. Enter all console  
server-related information.  
.
Figure 50 Adding new console servers – General tab  
Next configure the console server’s serial connections according to the  
physical connection to the server or other equipment by clicking on the  
tab.  
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Figure 52 Using console servers  
8.3 setting each OmniView KVM-over-IP switch to be OmniView IP  
5000HQ-enabled  
In order to be managed by OmniView IP 5000HQ, all Belkin KVM IP devices  
must be configured to be HQ. See the “Setting Up the System” section on  
page 10.  
Tip! Since KVM IP devices only appear in the “New Devices” list once they  
are HQ-enabled, make each KVM IP device HQ-enabled in a certain order  
with a suitable time gap, so that you can identify the unit’s location.  
Figure 51 Adding new console servers – Serial tab  
Drag the target name from the right side’s current targets list to the left  
side’s corresponding serial port. Double-click on the target name on the  
right side to remove the selection. Repeat for each power outlet,  
and click  
when you’re done. Your console server has been  
configured and the console server ( ) becomes available from the  
“Access” tab.  
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8.4 Configuring the KVM IP devices in the OmniView IP 5000HQ  
status – This is the connection status.  
Device Info – Contains information about the device, including its  
Configure a new KVM IP device as follows:  
operational status and version numbers of firmware, KME (keyboard,  
mouse emulation), hardware, SDF (switch definition file), and date and time  
of last configuration update.  
1. In the “New Devices” section, click the MAC address of a KVM IP device.  
The “General” tab of the “Devices” page appears; see Figure 53.  
8.4.1 The advanced button  
When required, you can change the performance and mouse settings  
(the “Set mouse and performance from KVM over IP Session” must be  
unchecked on the “Settings/Global Settings” page—see the “OmniView IP  
5000HQ session idle time-out” section on page 50).  
To do so:  
Press  
. The following appears:  
Figure 53 KVM-over-IP Devices page – General tab  
Figure 54 KVM-over-IP device – Advanced page  
Type – KVM IP device type, OmniView IP 5232K, etc. (read-only field).  
name –You must assign a unique name to each IP device before  
associating connected targets or KVM switches. Type a name for  
the device.  
Description – These are optional fields used for device identification.  
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8.4.2 Performance  
8.4.3 Mouse  
Bandwidth has the following options from the drop-down menu:  
Select the appropriate values according to the type of mouse connected to  
the device.  
High  
Type – Select the mouse type you would like the IP device to emulate.  
When setting the mouse emulation type, set it to match the mouse  
connected to the local console port on the IP device, e.g., if the local mouse  
is a 2-button mouse, but not from Microsoft, set the mouse-emulation type  
to “Standard Mouse” and uncheck the “Microsoft” check box.  
For optimal performance while working with a local area (LAN) connection,  
select “High” bandwidth. This will adjust the performance to low  
compression and high color (16-bit).  
low  
Tip! The mouse on most KVM drawers in a standard rack is a standard  
For optimal performance when using a dial-up connection, select “Low”  
bandwidth. This will adjust the performance to high compression and 16  
colors. For improved performance, verify that the “Color” selection is a  
16-color palette.  
mouse.  
Microsoft – Uncheck this box if the mouse does not work using Microsoft  
mouse protocol.  
Medium  
Important!!  
When working on DSL, cable, or ISDN connections, select “Medium”.  
We recommend not changing the Advanced settings unless  
there is erratic mouse behavior. For example, the mouse makes  
random clicks and jumps arbitrarily around the screen.  
Custom  
Custom gives you the option to manually choose both the compression  
and colors.  
Press “Apply” to save changes and return to the  
“Device Properties” page.  
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8.5 KVM Ports tab  
The KVM switch drop-down list consists of pre-selected KVM switches.  
You must select all the KVM switch types physically connected to the  
system; this is done in the “Settings” part of the menu and is explained  
in the “KVM switches” section on page 52. Select the KVM switch model  
(if any) physically connected to this IP device. The number of ports in the  
selected KVM switch appears in the “Ports” section.  
In the “KVM Ports” tab, you:  
Associate the KVM switches in the system to the relevant IP device.  
Associate targets with the relevant IP device/port number on the  
KVM switch.  
notes:  
Click the “KVM Ports” tab, the following appears.  
When using an OmniView 5216/32K Switch, “Internal” is selected by default  
and cannot be altered.  
Figure 55 Configuring KVM over IP – KVM Ports tab  
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8.6 Targets  
8.7 network tab  
The targets you created appear in the “Targets” list.  
In the “Network” tab, you configure and modify network parameters of the  
IP device.  
You can choose to display all targets or just unassigned targets (default), or  
targets belonging to a target set. Select the desired option from the “Show  
Targets” drop-down menu.  
Click the “Network” tab. The following appears.  
You must associate the targets with the relevant IP device or with the port  
numbers on the KVM switch to which they are physically connected.  
To associate the targets:  
1. From the “Targets” list, double-click the target connected to port #1  
of the KVM switch. The target assigns to port #1 of the “Ports” section.  
Alternatively, drag and drop the target to the correct port number.  
Figure 56 KVM-over-IP Device – Network tab  
2. Repeat the above step for all targets connected. Ensure the right target  
assigns to the correctly numbered port.  
Interface I displays the IP address of the KVM-over-IP device as discovered  
by the OmniView IP 5000HQ Manager system. You can change this  
address here.  
To remove a target from a port:  
Double-click the target in the “Ports” section. The target name moves to  
the “Target” section and is now unassigned.  
Enter IP address, subnet mask, and default gateway for the network  
adapter, as given by your network administrator.  
note! Deleting a target removes its association with the KVM port number.  
In “TCP Ports”, type three ports (from 800 and up to 65535). By default the  
port numbers are 900, 901, and 902. These default ports are suitable for the  
majority of installations.  
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Click to clear or select the following according to your requirements:  
8.10 Device discovery  
DHCP – Enable DHCP to provide you with dynamic IP addressing for the IP  
The status of the KVM IP devices is updated automatically every minute.  
You can manually discover new devices at any time from the  
“Devices” page.  
device, if a DHCP server exists.  
note: Any change in the network configuration forces the IP device  
to restart.  
To do so:  
8.8 saving the KVM-over-IP device configuration changes  
In the menu, right-click “Devices” and the “Discovery” menu appears;  
see Figure 57. Click “Discover Now”. The OmniView IP 5000HQ Manager  
performs a device discovery on the network segment. All newly discovered  
devices appear in the “New Devices” section.  
Press “Save” to save the settings and configure the IP device. The KVM-  
over-IP device is upgraded to the device firmware stored in the OmniView  
IP 5000HQ system. It receives the SDF from the OmniView IP 5000HQ  
system and also a list of targets, users, and their permissions (CFG). The  
KVM-over-IP device may be unavailable during the upgrade and while  
receiving the CFG and SDF updates.  
8.9 Deleting KVM-over-IP devices  
IP devices can be deleted from the OmniView IP 5000HQ system from the  
“Devices” page.  
Figure 57 Devices page – New Devices discovery  
To delete IP devices:  
1. From the “Management” menu, click “Devices” and the “Devices”  
page appears.  
2. Select the check boxes of the units to be deleted, or select the top  
check box to select or deselect all check boxes.  
3. Click  
. The devices are deleted.  
4. Uncheck “Enable HQ” on the device’s “Network Configuration”  
web page. This will prevent the deleted KVM IP device from  
being rediscovered.  
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From the menu, click “Settings”. The settings are split into “Applications”,  
“Attached Devices”, and “Maintenance” sections.  
In the “Applications” section, you configure:  
Access Services  
Account Policy  
Global Settings  
9.1 access services  
Besides connecting to Belkin OmniView IP devices, you can connect  
to a variety of both hardware and software external resources from the  
OmniView IP 5000HQ interface as follows:  
Figure 58 Settings – Access Services  
Web Service  
Outlined below are the default template values for Belkin IP devices.  
If these values are not suitable, you can change them.  
IP-Enabled Power Distribution Units  
Console Servers  
For the default template values of the other factory-included Access  
Services, see the “Configuring Access Services” section on page 55.  
ILO - HP Integrated Lights-Out (iLO)  
RDP - Remote Desktop Protocol  
SSH - Secure Shell  
VNC- Virtual Network Computing  
Telnet- TELecommunication NETwork  
VMware Server  
See pages 57-64 for an elaboration of the above services.  
From the “Access Services” page you can configure Access Services  
for targets in the system. You can also add new Access Services from  
this page.  
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9.1.1 belkin OmniView IP KVM  
Description – This is the description of the Access Service -  
Belkin OmniView IP KVM device.  
Click “Belkin OmniView IP KVM”. The Belkin OmniView IP KVM settings  
appear; see Figure 59.  
Operating system – Default operating system is Windows 2003 Server/  
Windows XP. This setting is suitable for Windows XP, Vista, 2003 Server,  
and 2008 Server. If the large majority of the targets in the system have a  
different operating system, select it from the drop-down list. The mouse  
parameter options adjust to match the operating system.  
acceleration/Threshold – When the target’s mouse settings are not  
default, select the appropriate values. Match the values to that of the  
server’s mouse.  
note! For Windows XP, 2003 Server, Vista, and 2008 Server, go to the  
mouse settings on the target and uncheck “Enhance pointer precision”.  
Usb Converter – When a KVM-over-IP device connects to a server via a  
USB-to-PS/2 adapter, RICC/ROC USB, or X RICC USB or Specter USB,  
select the “USB Converter” check box. The USB conversion affects the  
mouse emulation and the “USB Converter” helps to synchronize the mouse.  
Figure 59 Belkin OmniView IP KVM settings  
The default elements of the Belkin OmniView IP KVM settings are  
as follows:  
note! Only change the default settings if the large majority of  
the targets in the system have settings that are different to the  
default settings.  
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9.2 account policy  
In Account Policy, you can choose either local or external authentication.  
In local authentication, you define password and login complexity levels.  
External authentication interfaces with the organizational Active Directory  
server for user list importation.  
In local authentication mode, the administrator creates users and groups  
and assigns permissions via the OmniView IP 5000HQ interface. In LDAP  
authentication mode, server option authentication is done through an LDAP  
server. You import users and groups from the LDAP server.  
To set these options:  
From the “Application” menu, select “Account Policy”. The “Account Policy”  
page appears; see Figure 60.  
Figure 60 Account policy  
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9.2.1 Password policy  
9.2.1.1 account blocking  
When OmniView IP 5000HQ operates in local authentication mode,  
choose the desired password policy. The different password policy  
options are explained below.  
You can block entry into the system after a number of unsuccessful  
attempts by a user inputting the wrong password.  
To do so:  
note! The following “special” characters: &, <, >, ”, cannot be used for  
either the user name or password in any of the password levels.  
1. Select the “Account blocking” check box. The following appears.  
strict policy password:  
8 characters or more  
Must include at least:  
• 1 digit, and  
• 1 uppercase letter, and  
• 1 “special” character as follows: !.@#$%^ *( )_-+= [ ]{ }  
Must not include the user name  
Figure 61 Account blocking  
Choose the number of attempts within a time period and for how long to  
block the account.  
standard policy password:  
6 characters or more  
Must not include the user name  
note:  
You can write any character (except the “special” characters: &, <, >, ”)  
and any number of characters for the password.  
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9.2.2 external authentication (lDaP)  
Since the OmniView IP 5000HQ user accounts are kept in the local  
database, some of the local accounts might not have related LDAP  
objects (e.g., some users’ accounts might migrate to another LDAP  
path). To clean the local database from those ghost accounts that will  
never pass LDAP authentication, OmniView IP 5000HQ provides the  
customers with the manual synchronize operation.  
LDAP (Lightweight Directory Access Protocol) is a standard protocol for  
accessing information in a directory.  
LDAP defines processes by which a client can connect to an X.500-  
compliant or LDAP-compliant directory service to add, delete, modify,  
or search for information, provided the client has sufficient access rights  
to the directory. For example, a user could use an LDAP client to query  
a directory server on the network for information about specific users,  
computers, departments, or any other information stored in  
the directory.  
User groups will not be deleted and will be managed locally after  
its import.  
When changing OmniView IP 5000HQ to local authentication mode, all  
the users appear as “inactive.” To reactivate the users, the administrator  
must explicitly provide each account with a local password.  
note! OmniView IP 5000HQ supports Windows 2003 and Windows 2008  
Active Directory LDAP Authentication.  
9.2.2.2 Dns setting in lDaP mode  
9.2.2.1 OmniView IP 5000HQ in external authentication (lDaP) mode  
Important! The correct DNS setting is vital for the successful  
configuration of the OmniView HQ in LDAP mode. You set the HQ  
DNS settings in the “Settings / Unit Maintenance / Network” tab.  
See the “Network tab” section on page 95.  
In external authentication (LDAP) mode, OmniView IP 5000HQ deletes all  
users created before in local authentication mode. New users can only  
be imported from a Windows 2003 or Windows 2008 Active Directory.  
OmniView IP 5000HQ will validate all user credentials against the  
external LDAP server only.  
Only the “admin” account remains as a “backdoor” account. This user  
has OmniView IP 5000HQ local access. Admin account is allowed to  
manage OmniView IP 5000HQ with “Administrator” access privileges.  
However, “admin” is not permitted to connect to targets. This account  
will allow changing OmniView IP 5000HQ to local authentication mode  
at any time.  
There is no direct access to any IP device. OmniView IP 5000HQ will act  
as a gateway.  
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9.2.2.3 lDaP settings  
Port – Type the LDAP port number. If left blank, OmniView IP 5000HQ  
uses the default LDAP port 389 (which is the default port for most LDAP  
servers including Microsoft Active Directory).  
1. Select the “External Authentication” tab and the LDAP settings  
appear; see Figure 62.  
bind Dn – Also known as “User DN” or “Append”. The Bind DN is  
a distinguished name of an LDAP object, which serves a gateway  
to the LDAP directory. Prior to sending the account/password pair,  
OmniView IP 5000HQ initiates a conversation handshake with LDAP.  
This handshake protocol in general needs a “Bind DN/Bind password”  
pair to decide whether the OmniView IP 5000HQ client is permitted to  
query the LDAP directory server. (For example, if we have user John in  
group Users in domain kvm.belkin.org, the Bind DN should look like this:  
Cn=John, Cn=users,DC=kvm,DC=belkin,DC=org).  
Type the Active Directory objects you would like to search and the user  
account that will be used to perform this operation.  
Password – Type the password for the user account given in the  
Bind DN.  
Figure 62 LDAP settings  
4. Click  
(This may take some time.) The  
become enabled.  
. The system queries the Active Directory.  
2. Select the “Use LDAP authentication server” check box.  
3. Input details of the Active Directory:  
and  
buttons  
9.2.2.4 Importing users  
base Dn – Here you define the base object where the search for users  
begins. The search is performed only on this object and the objects  
below it in the directory tree. The Base DN string has the standard LDAP  
syntax: CN=(Common Name…), OU=(Organizational Unit), DC=(Domain  
Component). Base DN should be in the following format DC=domain,  
DC=tld. For example, for the domain kvm.belkin.org, the Base DN  
should be DC=kvm,DC=belkin,DC=org.  
To import users, press  
appears. Here you see all the groups in the Active Directory.  
and the “Import Users” window  
To display the users in a directory, expand the group.  
Host – Type the host name or (preferably) the IP address of the Active  
Directory DC server.  
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9.2.2.5 synchronization  
Users must be members of groups in order to be shown in the  
Import Users Active Directory tree. Users belonging to the container  
“Users” in the Active Directory do not necessarily belong to any group.  
Synchronization does two things:  
Keeps the exact group structure maintained on the LDAP servers.  
(Whenever a user is added or removed from the LDAP server group,  
it will be synchronized with the OmniView IP 5000HQ).  
You can use the Active Directory command “dsquery user” to list  
all Active Directory users with their correct Bind DN parameters.  
Run “dsquery user” at the command prompt of your Active Directory  
Domain Controller.  
Removes deleted users. A user that resides in OmniView IP 5000HQ,  
but is deleted from the LDAP server, will be removed from  
OmniView IP 5000HQ as well.  
You can import:  
Where users and/or groups have been added or deleted from the  
LDAP database, you can synchronize the local user database with the  
LDAP database. There is no need to import new users from the LDAP  
database, synchronization does this automatically, provided that the  
new user is added to one of the groups imported into the  
OmniView IP 5000HQ.  
A group with all its users by selecting the group.  
Some users of a group by expanding the group and then selecting  
the desired users.  
Once selected, the groups and users appear in the “Selected User  
Group/User” area. Press “Save” and a prompt appears explaining  
that all current 5000HQ users will be deleted. Press “OK”. The groups  
and users appear in the “Users/Groups” section of the OmniView IP  
5000HQ, with the words “Users (LDAP mode)” at the top of the page.  
To synchronize:  
Click  
. The local user database is compared to the LDAP  
database. Any local user that does not exist on the LDAP server is  
noted as deleted. Any new user added to already imported OmniView IP  
5000HQ groups in the LDAP database is noted as added.  
After importing users, you must assign their permissions—administrator,  
user, or view only. How to assign permissions is explained in the  
“Creating Users” section on page 14. By default, all users have user  
permission status. (Also, assign their target permissions and allowed  
Access Services.)  
note: To add a user to the OmniView IP 5000HQ groups using the  
synchronize function, add this user to the imported group in the  
LDAP server.  
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9.2.2.6 Operating OmniView IP 5000HQ in external  
authentication mode  
9.3 Global settings  
In Global Settings, you can change the idle time-out period and set out  
global parameters as explained below.  
In external authentication (LDAP) mode, OmniView IP 5000HQ Manager  
will no longer allow login for the users that were created in local  
authentication mode. These users will be deleted. New users will be  
imported from Active Directory.  
From the menu, click “Global Settings” and the following appears.  
OmniView IP 5000HQ Manager will validate all user credentials against  
the LDAP server only.  
Only the “admin” account retains local authentication as a “backdoor”  
account. This user has OmniView IP 5000HQ local access. Admin  
account is allowed to manage OmniView IP 5000HQ with “administrator”  
access privileges. However, “admin” is not permitted to connect to  
targets. This account will allow reversing the external authentication  
mode at any time to local authentication mode.  
There is no direct access to any IP device, even to its Configuration  
page. OmniView IP 5000HQ will act as a gateway.  
When changing OmniView IP 5000HQ to local authentication mode,  
all imported users appear as “inactive.” To reactivate the users, the  
administrator must set a password for each account.  
Clicking the “New User” button on the “Users” page opens the  
“Import LDAP Users” window.  
Figure 63 Global Settings  
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9.3.1 OmniView IP 5000HQ session idle time-out  
Select the number of minutes of non-activity, after which the OmniView  
IP 5000HQ sessions will terminate. The user will then have to re-log in.  
set mouse and performance from KVM/IP session  
This check box determines who updates the local mouse and  
performance settings. When checked, local mouse and performance  
settings are determined at the remote session level. Deselecting this  
option will apply default settings to all devices. In order to change the  
settings, the administrator must configure each device separately.  
By selecting the check box, OmniView IP 5000HQ will not overwrite  
local mouse and performance settings made in the client toolbar.  
allow all “access services” for users without group assignment  
For users not assigned to any user groups, select the check box to  
allow all “Access Services” by default. Deselecting this option prevents  
access to any service for individual users that don’t belong to any group,  
including administrators.  
Default power command  
For power management devices, you can select the default power  
command from the drop-down list. Choose “Prompt”, “On”, “Off”,  
or “Cycle”. The chosen command will be the default sent to the  
connected device.  
Items Per Page  
Select the maximum number of items—targets, groups, etc.—to appear  
on one page. When this number is reached, additional items are put on  
another page. Click on the page link to open the next page.  
Click “Save” to save changes.  
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10.1 PDU  
2. From the list, select the PDU brands and models physically connected  
to your devices.  
Configuring power distribution units (PDUs) is relevant when there are IP  
PDUs connected to the system. You must select all IP PDU types  
physically connected.  
3. Press  
. The selection is saved.  
10.1.1 Uploading a new PDU model  
note: Without configuring PDUs, you will not be able to perform any  
power-related operations.  
If a PDU model is not listed, contact Belkin at support@belkin.com to obtain  
a new PDU definition file (SDF).  
To select the PDU model types:  
When you receive the file, do the following:  
1. From the “Attached Devices” menu, select “PDU”. A list of currently  
supported models appears:  
1. Save the PDU model file on your computer’s hard disk.  
2. Log in to OmniView IP 5000HQ as an administrator.  
3. From the “PDU” page (see figure on the left), press  
to locate the PDU model file (SDF.XML).  
4. Press  
to the list.  
. The file uploads with the new switch type added  
5. Select the PDU model type and click  
.
Figure 64 Power Distribution Units  
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10.2 KVM switches  
Configuring KVM switches is relevant when there are analog KVM switches  
connected to IP devices in the system. You must select all the KVM switch  
types physically connected.  
To select the KVM switch types:  
1. From the “Attached Devices” menu, select “KVM Switches”.  
A list of KVM switches appears; the columns show the following:  
Model – KVM switch model  
Manufacturer – KVM switch manufacturer  
Ports – the number of server ports  
Matrix – The number of simultaneous users this switch supports.  
note! If you know a KVM switch has matrix capabilities, but no number  
appears in the “Matrix” column, contact the Belkin Support team to obtain  
the updated SDF of the KVM switch. Uploading the SDF is explained in the  
next section.  
Figure 65 KVM Switches  
2. From the list, select the KVM switch brands and models physically  
connected to your IP devices.  
3. Press  
. The selection is saved.  
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10.2.1 Uploading a new KVM switch  
10.3 Console server  
If a KVM switch is not listed, contact Belkin at support@belkin.com to  
obtain a new KVM switch definition file (SDF).  
Configuring console servers is relevant when there are serial console  
servers connected to the system. You must select all console server types  
physically connected.  
When you receive the file, do the following:  
note: Without configuring console servers, you will not be able to perform  
1. Save the KVM switch file on your computer’s hard disk.  
2. Log in to OmniView IP 5000HQ as an administrator.  
any serial communication-related operations.  
To select the console server model types:  
3. From the “KVM Switches” page, press  
KVM switch file (SDF.XML).  
to locate the  
1. From the “Attached Devices” menu, select “Console Server”.  
A list of currently supported models appears:  
4. Press  
to the list.  
. The file uploads with the new switch type added  
5. Select the KVM switch type and click  
.
Figure 66 Console Servers  
2. From the list, select the console server brands and models  
physically connected to your serial devices.  
3. Press  
. The selection is saved.  
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10.3.1 Uploading a new serial console model  
If a console server model is not listed, contact Belkin at support@belkin.  
com to obtain a new console server definition file (SDF).  
When you receive the file, do the following:  
1. Save the console server model file on your computer’s hard disk.  
2. Log in to OmniView IP 5000HQ as an administrator.  
3. From the “Console Servers” page (see figure on previous page),  
press  
to locate the console server model file (SDF.XML).  
4. Press  
. The file uploads with the new switch type added  
to the list.  
5. Select the console server model type and click  
.
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Each Access Service comes with a default settings template.  
11.1 access services default values  
The template values can be changed from the “Settings/Access  
Services” page; see Figure 67.  
Below are the factory-included Access Services and their default values.  
If these values are not suitable, you can change them. If an Access  
Service has an executable application, the application must be installed  
on all local computers.  
11.1.1 General note about application paths  
When inputting the application path into the OmniView IP 5000HQ client  
interface, you can include variables. For example, for an Access Service  
called “ABC service,” typing “%ProgramFiles%\ABCservice” can install  
the application in any drive on client computers in the Program Files\  
ABCservice folder.  
The following variables in the application path can be used:  
%ProgramFiles% - Program Files folder  
%SystemRoot%\ - Windows folder  
Figure 67 Access Services  
The template values are automatically applied to new targets that have  
the Access Service assigned to them.  
For example, there is a default value for the application path of an  
Access Service. If this is suitable, ensure that all users have the Access  
Service application in the same path on their computer. Where a user  
computer has a different path, a prompt appears on the user’s computer  
asking the user to browse for the Access Service application on  
his computer.  
note! Access Service settings can also be changed, if necessary, for  
individual targets (explained on page 67).  
All the Access Services are reached from the “Access Services” page;  
see page 42.  
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11.1.2 belkin serial Console server  
Description – Description of the Access Service: Single Port  
Console Server  
Click “Single Port Console Server”. The Single Port Console Server  
settings appear; see Figure 68.  
Url/Host – IP address of Console Server  
Port – For Belkin Serial Console Server, TCP port number is 4000.  
application – PuTTy.exe is application used and it must be installed on  
all client computers; see the paragraph below.  
The PuTTy application can be obtained from:  
http://www.chiark.greenend.org.uk/~sgtatham/putty/download.html  
Path – PuTTy application must be installed on all client computers,  
preferably in the same path. In the default path %ProgramFiles%\PuTTy  
(see Figure 68), the application could be in any drive in the Program  
Files\PuTTy folder. See the general notes above about variables.  
Figure 68 Single Port Console Server settings  
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11.1.3 Web  
11.1.4 IlO  
Click “Web”. The web settings appear; see Figure 69.  
Click “ILO”. The ILO settings appear; see Figure 70.  
Figure 69 Web Target  
Description – Default description  
Set the URL for each individual web page.  
Figure 70 ILO – SSH mode  
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Description – Description of the Access Service - ILO  
Url/Host – Type the URL/host of the ILO resource.  
Port/application/PuTTy application Path – These fields are only  
relevant in SSH mode. The difference between SSH and Web mode is  
detailed below.  
ssH mode (default)  
SSH mode uses an ILO console server. In SSH mode, the PuTTy  
application must be installed on all client computers, preferably in the  
same path. In the default path %ProgramFiles%\PuTTy (see Figure 70),  
the application could be in any drive in the Program Files\PuTTy folder.  
See the general notes above about variables.  
The PuTTy application can be obtained from:  
http://www.chiark.greenend.org.uk/~sgtatham/putty/download.html  
In SSH mode, the port number is 22 (default).  
Web mode  
Figure 71 ILO – Web mode  
Web mode uses a remote console with power management options.  
In Web mode, there is no need for an executable application. Figure 71  
illustrates the ILO fields in Web mode.  
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login Method:  
Description – Description of the access service: RDP  
Url/Host – Type the URL/host of the RDP resource.  
Mode – RDP Client or Web. These are explained below.  
Web mode (default)  
Prompt for Credentials – This means the ILO login page appears  
and you log in manually.  
Use OmniView IP HQ Credentials – This means OmniView IP  
5000HQ logs in to ILO with the currently logged user credentials.  
Ensure that ILO is configured to recognize the same user name  
and password.  
Web mode uses a remote console with power management options. In  
Web mode, there is no need for an executable application.  
Use the Following Credentials – Where the user name and password  
are different for OmniView IP 5000HQ and ILO, select this option.  
User name and password fields appear. Type the ILO user name  
and password. OmniView IP 5000HQ logs in to ILO using this  
user name and password.  
screen size – Select the screen size from the drop-down menu  
login Method:  
Prompt for Credentials – This means the RDP login page appears  
and you log in manually.  
11.1.5 rDP  
Use OmniView IP HQ Credentials – This means OmniView IP  
5000HQ logs in to RDP with the currently logged user credentials.  
Ensure that the target computer is configured to recognize the same  
user name and password.  
Click “RDP”. The following are the default settings for RDP.  
Use the Following Credentials – Where the user name and password  
are different for OmniView IP 5000HQ and the target computer,  
select this option. User name and password fields appear.  
Type the RDP user name and password. OmniView IP 5000HQ logs  
in to the target computer using this user name and password.  
rDP Client mode  
When selecting RDP Client mode, the page appears as in Figure 73.  
Figure 72 RDP – Web mode  
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11.1.6 ssH  
Click “SSH”. The following are the default settings for SSH.  
Figure 73 RDP – RDP Client mode  
RDP Client mode uses an RDP console server. From Windows XP  
onward, the executable application, mstsc.exe, comes as part of the  
operating system. For Windows 2000, download the client portion of the  
remote desktop software from the Microsoft website.  
RDP Application Path – The RDP application must be installed on  
all local computers, preferably in the same path. In the default path  
%SystemRoot%\System32, the application could be in any drive in the  
Windows\System32 folder. See the general notes above about variables.  
Figure 74 SSH  
In RDP Client mode, there is only manual login.  
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Description – Description of the access service: SSH  
11.1.7 VnC  
application – PuTTy.exe is the application used for SSH access. The  
PuTTy application can be obtained from:  
note! OmniView IP 5000HQ currently supports RealVNC free edition  
and other free VNC compilations (TightVNC and UltraVNC).  
http://www.chiark.greenend.org.uk/~sgtatham/putty/download.html  
Click “VNC”. The following are the default settings for VNC.  
PuTTy application Path – PuTTy application must be installed on  
all client computers, preferably in the same path. In the default path  
%ProgramFiles%\PuTTy (see Figure 74), the application could be in any  
drive in the Program Files\PuTTy folder. See the general notes above  
about variables.  
Url/Host – Type the URL/host of the SSH resource.  
Port – The SSH port number is 22 (default).  
login Method:  
Prompt for Credentials – This means the SSH login page appears  
and you log in manually.  
Use OmniView IP HQ Credentials – This means OmniView IP  
5000HQ logs in to SSH with the currently logged user credentials.  
Ensure that SSH is configured to recognize the same user name  
and password.  
Use the Following Credentials – Where the user name and password  
are different for OmniView IP 5000HQ and SSH, select this option.  
User name and password fields appear. Type the SSH user name  
and password. OmniView IP 5000HQ logs in to SSH using this  
user name and password.  
Figure 75 VNC – VNC Client mode  
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Description – Description of the Access Service: VNC  
application/VnC application Path/Port – These fields are only  
relevant in VNC Client mode. The difference between VNC Client and  
Web mode is detailed below.  
Use the Following Credentials – Where the passwords are different  
for OmniView IP 5000HQ and VNC, select this option. A password  
field appears. Type the VNC password. OmniView IP 5000HQ logs in  
to VNC using this password.  
Web mode  
Url/Host – Type the URL/host of the VNC resource.  
Mode – VNC Client (default)  
In Web mode, there is no need for an executable application.  
When selecting Web mode, the page appears as in Figure 76.  
When using VNC Client mode, the page appears (see Figure 75).  
VNC Client mode uses a VNC console server. In VNC Client, the VNC  
application must be installed on all client computers, preferably in the  
same path. Type the path to the VNC Viewer application. Where the  
VNCPath is the actual installation folder of the VNC application, the  
installation folder depends on the type of VNC: RealVNC, TightVNC,  
or UltraVNC. See the general notes above about variables.  
The VNC application can be obtained from:  
RealVNC: http://www.realvnc.com  
TightVNC: http://www.tightvnc.com/  
UltraVNC: http://www.uvnc.com/  
In VNC Client mode, the port number should correspond to the VNC  
listening port.  
Figure 76 RDP – Web mode  
login Method:  
In Web mode, there is only manual login.  
Prompt for Credentials – This means the VNC login appears and  
you log in manually.  
Use OmniView IP HQ Credentials – This means OmniView IP  
5000HQ logs in to VNC with the currently logged user credentials.  
Ensure that VNC is configured to recognize the same password.  
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11.1.8 Telnet  
Description – Description of the Access Service: Telnet  
Click “Telnet”. The following are the default settings for telnet.  
application – PuTTy.exe is the application used for telnet access. The  
PuTTy application can be obtained from:  
http://www.chiark.greenend.org.uk/~sgtatham/putty/download.html  
PuTTy application Path – PuTTy application must be installed on  
all client computers, preferably in the same path. In the default path  
%ProgramFiles%\PuTTy (see Figure 77), the application could be in any  
drive in the Program Files\PuTTy folder. See the general notes above  
about variables.  
Url/Host – Type the URL/host of the telnet resource.  
Port – The telnet port number is 23 (default).  
Figure 77 Telnet  
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11.1.9 VMware server  
Description – Description of the Access Service: VMware Server  
Url/Host – Type the host/IP of the VMware Server resource.  
Click “VMware Server”. The following are the default settings for  
VMware Server.  
application – vmware.exe is the application used for VMware Server  
access. The VMware Server Client application can be obtained from:  
http://www.vmware.com/download/server/  
application Path – VMware Server console must be installed on  
all client computers, preferably in the same path. In the default path  
%ProgramFiles%\ VMware\VMware Server Console (see Figure 78), the  
application could be in any drive in the Program Files\VMware\VMware  
Server Console folder. See the general notes above about variables.  
Virtual Machine Path – Type the Virtual Machine Path on the  
VMware Server.  
login Method:  
Prompt for Credentials – This means the VMware Server Console  
login appears and you log in manually.  
Use OmniView IP HQ Credentials – This means OmniView IP  
5000HQ logs in to VMware Server Console with the currently logged  
user credentials. Ensure that VMware Server is configured to  
recognize the same user name and password.  
Use the Following Credentials – Where the user name and password  
are different for OmniView IP 5000HQ and VMware Server, select  
this option. User name and password fields appear. Type the  
VMware Server user name and password. OmniView IP 5000HQ  
logs in to VMware Server using this user name and password.  
Figure 78 VMware Server  
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11.1.10 new access services  
You can add other Access Services. If the new service has an  
Fill in the fields that are relevant to the service as follows:  
name – Name of the Access Service  
executable application, the application must be installed on all client  
computers, preferably in the same path.  
Description – Description of the Access Service  
Url – If the Access Service resource can be reached via a web  
browser, type the URL here: HTTP or HTTPS, etc. You may incorporate  
variables into the URL as follows:  
Add new Access Services as follows:  
1. From the “Access Services” page, click  
.
The “New Service” page appears; see Figure 79. This page is a  
template for configuring a new Access Service.  
%ProgramFiles% – Program Files folder  
%SystemRoot%\ – Windows folder  
%IP% – IP address (“IP” check box must be selected)  
%Port% – TCP port number (“Port” check box must be selected)  
%UserName% – Login user name  
%Password% – Login password (“Login Method” check box  
must be selected)  
application Path – If the new service has an executable application, the  
application must be installed on all client computers, preferably in the  
same path. The application could be in any drive in, e.g., the following  
folder: %ProgramFiles%\Access service. Type the application path and  
executable name, including all command line switches, options, and  
parameters.  
IP – Where relevant, type the IP address of the Access Service resource.  
Port – Where relevant, type the port number.  
Figure 79 New Service page  
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login Method: If you need a login method, choose from the following:  
Prompt for Credentials – This means the Access Service login  
appears and you log in manually.  
Use OmniView IP HQ Credentials – This means OmniView IP  
5000HQ logs in to the Access Service with the currently logged user  
credentials. Ensure that the Access Service is configured to  
recognize the same user name and/or password.  
Use the Following Credentials – Where the user name and password  
are different for OmniView IP 5000HQ and the Access Service,  
select this option. User name and password fields appear. Type the  
Access Service user name and/or password. OmniView IP 5000HQ  
logs in to the Access Service using this user name and/or password.  
Save the new service. The new service appears on the  
“Access Services” page.  
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As explained in the “Configuring Access Services” section, the Access  
Service default values are set globally in the “Settings” section of the  
menu, in “Applications/Access Services”. The following sections explain  
how to configure each Access Service for individual targets.  
2. For new targets, click the “New Target” button; for existing Targets,  
click the target name in the name column. The “Access Services”  
tab appears.  
12.1 Default access service  
You configure the Access Services for each target from the  
“Access Services” tab, as follows:  
You can set any of the Access Services to be the default service. This  
means that the service will be used to access the target by default when  
selecting the target name. To access the target via a different service,  
the service must be selected. To set a service as the default, display  
the service as explained below and select the “Set as Default Service”  
check box.  
1. From the “Management” menu, select “Targets” and the “Targets”  
page appears; see Figure 80.  
Figure 80 Targets page  
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12.1.1 single Port Console server  
Description – Description of the Access Service: Console Server  
This service is reserved for future use. To configure Single Port  
Console Server:  
application: PuTTy.exe – This application must be installed on all  
client computers.  
1. From the “All Services” list, select the “Single Port Console Server”  
check box. “Single Port Console Server” now appears in the  
“Active Services” list.  
Path – Path of the PuTTy application. Only change the default path if it  
is unsuitable.  
Url/Host – Type the URL/host of the Console Server.  
Port – The Console Server TCP port number is 4000.  
2. Click “Single Port Console Server”. The “Single Port Console Server”  
settings appear; see Figure 81.  
Figure 81 Single Port Console Server settings  
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12.1.2 Web  
12.1.3 IlO  
From the “All Services” list, select the “Web” check box. “Web” appears  
in the “Active Services” list.  
From the “All Services” list, select the “ILO” check box. “ILO” appears in  
the “Active Services” list.  
Click “Web”. The “Web” settings appear; see Figure 82.  
Click “ILO”. The ILO settings appear; see Figure 83.  
Figure 82 Web Target  
Description – Description of the web service  
Url – Set the URL for each individual web page here.  
Figure 83 ILO  
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Description – Description of the Access Service: ILO  
Url/Host – Type the URL/Host of the ILO resource.  
Port/application/PuTTy application Path – These fields are only  
relevant in SSH mode. The difference between SSH and Web mode is  
detailed below.  
ssH mode (default)  
SSH mode uses an ILO console server. In SSH mode, the PuTTy  
application must be installed on all client computers, preferably in the  
same path. In the default path %ProgramFiles%\PuTTy, the application  
could be in any drive in the Program Files\PuTTy folder.  
The PuTTy application can be obtained from:  
http://www.chiark.greenend.org.uk/~sgtatham/putty/download.html  
In SSH mode, the port number is 22 (default).  
See below for login method.  
Web mode  
Figure 84 ILO – Web mode  
Web mode uses a remote console with power management options.  
In Web mode there is no need for an executable application. Figure 84  
illustrates the ILO fields in Web mode.  
login Method:  
Prompt for Credentials – This means the ILO login appears and you  
log in manually.  
Use OmniView IP HQ Credentials – This means OmniView IP 5000HQ  
logs in to ILO with the currently logged user credentials. Ensure that  
ILO is configured to recognize the same user name and password.  
Use the Following Credentials – Where the user name and password  
are different for OmniView IP 5000HQ and ILO, select this option.  
User name and password fields appear. Type the ILO user name  
and password. OmniView IP 5000HQ logs in to ILO using this  
user name and password.  
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12.1.4 rDP  
Description – Description of the Access Service: RDP  
Url/Host – Type the URL/host of the target server.  
Mode – RDP Client or Web. These are explained below.  
From the “All Services” list, select the “RDP” check box. RDP appears in  
the “Active Services” list.  
Click “RDP”. The RDP settings appear; see Figure 85.  
screen size – Select the screen size from the drop-down menu.  
Web mode (default)  
In Web mode there is no need for an executable application. When  
selecting Web mode, the page appears as in Figure 85.  
login Method:  
Prompt for Credentials – This means the RDP login appears and  
you log in manually.  
Use OmniView IP HQ Credentials – This means OmniView IP 5000HQ  
logs in to RDP with the currently logged user credentials. Ensure that  
RDP is configured to recognize the same user name and password.  
Use the Following Credentials – Where the user name and password  
are different for OmniView IP 5000HQ and RDP, select this option.  
User name and password fields appear. Type the RDP user name and  
password. OmniView IP 5000HQ logs in to RDP using this user name  
and password.  
Figure 85 RDP – Web mode  
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12.1.5 ssH  
When using RDP Client mode, the page appears as in Figure 86.  
From the “All Services” list, select the “SSH” check box. “SSH” appears  
in the “Active Services” list.  
RDP Client mode uses an RDP console server. From Windows XP  
onward, the executable application, mstsc.exe, comes as part of the  
operating system.  
Click “SSH”. The SSH settings appear; see Figure 87.  
rDP application Path – The RDP application must be installed on  
all client computers, preferably in the same path. In the default path  
%SystemRoot%\System32 (see Figure 86), the application could be in  
any drive in the Windows\System32 folder.  
Figure 87 SSH  
Description – Description of the Access Service: SSH  
application – PuTTy.exe is the application used for SSH access. The  
PuTTy application can be obtained from:  
http://www.chiark.greenend.org.uk/~sgtatham/putty/download.html  
Figure 86 RDP – RDP Client mode  
In RDP Client mode, there is only manual login.  
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PuTTy application Path – PuTTy application must be installed on  
all client computers, preferably in the same path. In the default path  
%ProgramFiles%\PuTTy, the application could be in any drive in the  
Program Files\PuTTy folder.  
12.1.6 VnC  
From the “All Services” list, select the “VNC” check box. “VNC” appears  
in the “Active Services” list.  
Click “VNC”. The VNC settings appear; see Figure 88.  
Url/Host – Type the URL/host of the SSH resource.  
Port – The SSH port number is 22 (default).  
login Method:  
Prompt for Credentials – This means the SSH login appears and  
you log in manually.  
Use OmniView IP HQ Credentials – This means OmniView IP 5000HQ  
logs in to SSH with the currently logged user credentials. Ensure that  
SSH is configured to recognize the same user name and password.  
Use the Following Credentials – Where the user name and password  
are different for OmniView IP 5000HQ and SSH, select this option.  
User name and password fields appear. Type the SSH user name and  
password. OmniView IP 5000HQ logs in to SSH using this user name  
and password.  
Figure 88 VNC – VNC Client  
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Description – Description of the Access Service: VNC  
login Method:  
application/VnC application Path/Port – These fields are only relevant  
in VNC Client mode. The difference between VNC Client and Web mode  
is detailed below.  
Prompt for Credentials – This means the VNC login appears and  
you log in manually.  
Use OmniView IP HQ Credentials – This means OmniView IP 5000HQ  
logs in to VNC with the currently logged user credentials. Ensure that  
VNC is configured to recognize the same user name and password.  
Url/Host – Type the URL/host of the VNC resource.  
Mode – VNC Client (default)  
Use the Following Credentials – Where the passwords are different  
for OmniView IP 5000HQ and VNC, select this option. A password  
field appears. Type the VNC user password. OmniView IP 5000HQ  
logs in to VNC using this password.  
When using VNC Client mode, the page appears as in Figure 88.  
VNC Client mode uses a VNC console server. In VNC Client, the VNC  
application must be installed on all client computers, preferably in the  
same path. In the default path %ProgramFiles%\VNCPath, the application  
could be in any drive in the Program Files\VNCPath folder, where the  
VNCPath is the actual installation folder of the VNC application. The  
installation folder depends on the type of VNC: RealVNC, TightVNC, or  
UltraVNC.  
Web mode  
In Web mode there is no need for an executable application.  
When selecting Web mode, the page appears as in Figure 89.  
The VNC application can be obtained from:  
RealVNC: http://www.realvnc.com  
TightVNC: http://www.tightvnc.com/  
UltraVNC: http://www.uvnc.com/  
In VNC Client mode, the port number should correspond to the VNC  
listening port.  
Figure 89 RDP – Web mode  
In Web mode, there is only manual login.  
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12.1.7 Telnet  
Description – Description of the Access Service: Telnet  
From the “All Services” list, select the “Telnet” check box. “Telnet”  
appears in the “Active Services” list.  
application – PuTTy.exe is the application used for telnet access. The  
PuTTy application can be obtained from:  
http://www.chiark.greenend.org.uk/~sgtatham/putty/download.html  
Click “Telnet”. The telnet settings appear; see Figure 90.  
PuTTy application Path – PuTTy application must be installed on  
all client computers, preferably in the same path. In the default path  
%ProgramFiles%\PuTTy (see Figure 90), the application could be in any  
drive in the Program Files\PuTTy folder. See the general notes above  
about variables.  
Url/Host – Type the URL/host of the telnet resource.  
Port – The telnet port number is 23 (default).  
Figure 90 Telnet  
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12.1.8 VMware server  
Description – Description of the Access Service: VMware Server  
Url/Host – Type the host/IP of the VMware Server resource.  
From the “All Services” list, select the “VMware Server” check box.  
“VMware Server” appears in the “Active Services” list.  
application – vmware.exe is the application used for VMware Server  
access. The VMware Server Client application can be obtained from:  
Click “VMware Server”. The VMware Server settings appear; see Figure 91.  
http://www.vmware.com/download/server/  
application Path – VMware Server Console must be installed on  
all local computers, preferably in the same path. In the default path  
%ProgramFiles%\ VMware\VMware Server Console, the application  
could be in any drive in the Program Files\VMware\VMware Server  
Console folder.  
Virtual Machine Path – Type the Virtual Machine Path on the  
VMware Server.  
login Method:  
Prompt for Credentials – This means the VMware Server login  
appears and you log in manually.  
Use OmniView IP HQ Credentials – This means OmniView IP  
5000HQ logs in to VMware Server Console with the currently logged  
user credentials. Ensure that VMware Server is configured to  
recognize the same user name and password.  
Use the Following Credentials – Where the user name and password  
are different for OmniView IP 5000HQ and VMware Server, select this  
option. User name and password fields appear. Type the VMware  
Server user name and password. OmniView IP 5000HQ logs in to  
VMware Server using this user name and password.  
Figure 91 VMware Server  
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For an administrator to access a target:  
13.1 access page columns  
From the menu, select “Access”. The “Access” page appears, showing  
the individual targets the administrator is currently allowed to access.  
See Figure 92.  
The “Access” page columns contain the following:  
13.1.1 Power management column  
When there are power management devices connected to the targets, a  
Power icon appears in this column, from which you can power-manage  
the target.  
13.1.2 name column  
This column includes the name of the target and the default Access  
Service icon. This icon represents the Access Service that is used by  
default to access the target when the target name (or Access Service  
icon) is clicked. To use a different Access Service, click it in the “More  
Access Services” column.  
Figure 92 Access page  
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13.1.3 status column  
The “Status” column gives the current status of the target as follows:  
13.2 accessing a target via KVM-over-IP remote session  
1. Click a target or Belkin globe icon . The Remote console window  
with the target’s screen appears; see Figure 93.  
available – A user can press the target name link and establish a remote  
session to that target.  
remote active session – A user is currently connected. (He can be  
disconnected by an administrator. The disconnected user will be notified  
of this.)  
Unassigned – The target is not assigned to any KVM-over-IP device.  
Updating device – Device is receiving an updated configuration from  
OmniView IP 5000HQ Manager, and cannot currently serve remote  
sessions.  
Unavailable – IP device is not available (IP device is itself in  
“Alarm” status).  
busy – This refers to a server connected to an IP device via a KVM  
switch. A user or users are currently accessing other servers connected  
to that KVM switch and no more servers can be accessed.  
local active session – (Only appears for matrix switches). A local user is  
currently connected.  
Figure 93 Remote console window  
Idle – All targets assigned to non Belkin KVM-over-IP Access Services  
display “Idle” in the “Status” column.  
On the remote console, you have the following:  
13.1.4 More access services column  
Target name – The currently accessed server identity can be checked by  
looking at the server name on the Internet Explorer title bar.  
All configured Access Services appear here. The default service always  
appears next to the target name. To use a different Access Service,  
click it in the “More Access Services” column.  
Toolbar icon – This is the minimized toolbar from which you switch and  
configure the system.  
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13.2.1 Taking over a busy remote session  
While only one user can have control, many users can be connected  
13.2.3 switching to a different server  
There are two methods of switching to a different server.  
simultaneously. When connecting to a busy target, an administrator has  
the option to take over the target. A user only has this option when the  
current session is run by another user, but not by an administrator.  
(A) Select a different target from the OmniView IP 5000HQ Access page.  
(B) When the target to which you wish to switch is connected to the same  
KVM IP device as the current target:  
Choose to take over or view only or cancel  
1. From the toolbar, click  
or right-click  
. A list of available  
When watching a screen in View Only mode, you can double-click inside  
the Remote screen border (see Figure 93) to take over the remote control.  
The current user sees a message stating that control has been taken over.  
servers appears. The currently connected server is highlighted in bold.  
2. Click the desired server name. The screen of the selected  
server appears.  
13.2.2 The toolbar  
13.3 accessing a target through other access services  
Default access service  
To maximize the toolbar:  
Click the arrow . Click again to  
minimize the toolbar.  
Where the Access Service is the default Access Service, its icon appears  
in the “Name” column on the “Access” page.  
When maximized, the toolbar can be dragged and dropped to anywhere  
on the screen, by dragging the icon  
to a side of the screen.  
. When minimized, the icon glides  
To access the target:  
To hide the toolbar, either:  
Double-click the Belkin OmniView icon  
Or press “F9”.  
Click the icon or the target name on the “Access” page.  
not default access service  
on the system tray.  
Where the Access Service is not the default Access Service, its icon  
appears in the “More Access Services” column on the “Access” page.  
To display the toolbar, repeat the above action.  
To access the target:  
Click the icon in the “More Access Services” column on the “Access” page.  
Access to the target works according to the type of service accessed and  
according to the parameters as configured in the “Configuring Access  
Services” section on page 55.  
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13.4 exiting the OmniView IP 5000HQ system  
To exit the system:  
Just below the OmniView logo  
, click “Logout”.  
The login screen appears and you are logged out.  
note: Exiting the OmniView IP 5000HQ Manager has no effect on open  
user sessions.  
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Once the administrator has set up and configured the OmniView IP  
5000HQ system, users can access the system and connect to  
permitted targets.  
14.1 Power column  
When power management devices are connected to the targets,  
a Power icon appears in this column, from which you can power-manage  
the target.  
For a user to access the system:  
Type the OmniView IP 5000HQ Manager IP address (https://IP address)  
into a web browser and press “Enter”. The login page appears.  
14.2 status column  
The Status column gives the user the current status of the target  
as follows:  
Type the user name and password and press “Enter”. The “Access” page  
appears; see Figure 94. The window displays only targets and target sets  
that the user has permission to access.  
available – The user can click the target name or Access Service icon  
and establish the remote session to that target.  
note! OmniView IP 5000HQ system supports multiuser login.  
There is a 10-user limit to the amount of concurrent users.  
remote active session – A user is currently connected. (He can be  
disconnected by an administrator. The disconnected user will be notified  
of this.)  
Unassigned – The target is not assigned to any KVM-over-IP device.  
Updating device – Device is receiving an updated configuration  
from OmniView IP 5000HQ Manager, and cannot currently serve  
remote sessions.  
Unavailable – KVM-over-IP device is not available (IP device is itself in  
“Alarm” status).  
busy – This refers to a server connected to an IP device via a KVM  
switch. A user or users are currently accessing other servers connected  
to that KVM switch and no more servers can be accessed.  
Idle – All targets assigned to non-KVM-over-IP Access Services display  
“Idle” in the “Status” column.  
Figure 94 User Access page  
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14.3 Connecting to a target  
The “Access” page displays all targets that the user has permission  
to access. Target sets appear as sub-folders. Click a “Target Set” to  
display the targets in that set.  
not default access service  
Where the non-KVM-over-IP Access Service is not the default Access  
Service, its icon appears in the “More Access Services” column on the  
“Access” page.  
14.3.1 Connecting to a KVM-over-IP device target  
To access the target:  
To connect to a KVM-over-IP device target:  
Click the icon in the “More Access Services” column on the  
“Access” page.  
Click the target name. The target’s screen appears. To connect using a  
non-default Access Service, click the desired icon in the “More Access  
Services” column. Hold the mouse over an icon to display a tooltip of  
the Access Service name.  
Access to the target works according to the type of service accessed  
and according to the parameters as configured in the “Configuring  
Access Services” section on page 55. There is no difference connecting  
to KVM over IP or to any other Access Service (VNC, RDP, etc.).  
14.3.2 Connecting to a non-KVM-over-IP device target  
To connect to a non-KVM-over-IP device target:  
Default access service  
Where the non-KVM-over-IP Access Service is the default Access  
Service, its icon appears in the “Name” column on the “Access” page.  
To access the target:  
Click the icon or the target name on the “Access” page.  
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14.3.3 Changing the password  
Click the user name below OmniView IP 5000HQ  
.
The “Change Password” window appears; see Figure 95.  
Figure 95 Change Password window  
Type and retype a new password, and then press “Save”. The new  
password is saved.  
An administrator can change his password in the same way.  
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If the OmniView IP 5000HQ system is down, e.g., for maintenance,  
the availability of each KVM-over-IP device remains. You can access  
a KVM-over-IP device unit directly by entering its IP address into  
your web browser. note! This is only if the system is working in local  
authentication mode and not in external authentication (LDAP) mode.  
To change any hardware elements and user authorization from the  
KVM-over-IP device, you must first uncheck “Enable HQ” in the  
KVM-over-IP device Network Configuration window.  
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Maintenance includes the following:  
16.1 backup & restore  
Back Up & Restore  
Restore Settings  
Firmware Upgrade  
Replication  
You can set up an automatic backup schedule for the OmniView IP  
5000HQ Manager database.  
To do so:  
From the “Maintenance” menu, click “Backup & Restore” and the  
“Backup” page appears; see Figure 96.  
Event Log  
Unit Maintenance  
Figure 96 Backup page  
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16.1.1 The backup elements  
Credentials for backup share – Enter the user credentials (name,  
password, and domain) of the network share path to which the backup  
file will be saved. (The designated backup share must require both user  
and password login.)  
16.1.2 restoring database backup  
To restore the OmniView IP 5000HQ database from a previously created  
backup file:  
1. Click the “Restore” tab and the following appears.  
Destination path – Enter the remote computer name and shared folder  
or its IP address and shared folder using the following path syntax:  
//computer name/share  
or  
-
e.g., //gx270n-comp163/backup  
//computer IP address/share  
-
e.g., //192.168.2.71/backup  
note: Netware shares are not supported.  
For computer name resolving the DNS server, IP address must be set in  
the “Unit Maintenance/Network” tab.  
Figure 97  
To validate the destination path, click  
.
2. Browse to locate the backup file.  
backup schedule – Select the check box to activate the  
backup schedule.  
3. Load the backup file.  
4. Click  
. After the process finishes, you are logged out  
select time – Select the time (hour and minute) that the backup  
from the OmniView IP 5000HQ web interface; log in again.  
OmniView IP 5000HQ system is ready to use.  
should initiate.  
select days – Select which days the backup should be performed.  
Click  
to save the settings.  
The scheduled times work according to the internal clock of the  
OmniView IP 5000HQ Manager appliance.  
To perform a manual backup at any time, click  
The backup file is stored in the destination path.  
.
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16.2 restore settings  
Click  
. A prompt appears notifying you  
that all database configurations will be lost. Click “OK”. OmniView IP  
5000HQ system restarts with the restored factory settings.  
From Restore Settings, you can:  
Restore OmniView IP 5000HQ to the factory default settings.  
Reset all configurations without deleting the database entities.  
16.2.2 resetting OmniView IP 5000HQ configuration  
You can reset all configurations without deleting the database entities.  
To do so,  
16.2.1 restoring OmniView IP 5000HQ to factory default settings  
click  
. A prompt appears notifying you that  
To restore the OmniView IP 5000HQ Manager to its factory  
default settings:  
all associations will be lost. Click “OK”. All associations are deleted.  
Figure 98 Restore Settings  
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16.3 firmware upgrade  
Periodically Belkin releases firmware upgrades for its KVM-over-IP  
devices and the OmniView IP 5000HQ Manager. These upgrades can be  
found at www.belkin.com in the Support section. Through the OmniView  
IP 5000HQ Manager, an administrator can upgrade the firmware of the  
OmniView IP 5000HQ Manager and all connected KVM-over-IP devices,  
making it unnecessary to upgrade each device individually.  
5. Press “Browse” and locate the upgrade file.  
6. Press . OmniView IP 5000HQ loads the firmware and  
initiates the upgrade.  
When upgrading KVM-over-IP devices, the firmware uploads to five  
KVM-over-IP devices at a time. KVM-over-IP device status changes to  
“Uploading” and then to “Rebooting” as the firmware finishes upgrading.  
The uploaded firmware is stored in the OmniView IP 5000HQ Manager.  
Every new KVM-over-IP device connected to the system is automatically  
upgraded to this firmware.  
16.3.1 Upgrading the KVM-over-IP device firmware  
To upgrade the firmware version of all connected KVM-over-IP devices  
or the OmniView IP 5000HQ Manager:  
When upgrading the OmniView IP 5000HQ Manager, the OmniView IP  
5000HQ Manager reboots automatically. Log in again.  
1. Obtain the latest firmware version from Belkin.  
2. Save the file on the client computer.  
3. Log in to the OmniView IP 5000HQ Manager Web interface.  
4. From the “Settings/Maintenance” menu, click “Firmware Upgrade”;  
Figure 99 appears.  
Figure 99 Firmware upgrade  
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16.4 replication  
You can add a secondary OmniView IP 5000HQ Manager unit to the  
system. The primary unit then replicates all data to the secondary unit.  
In the event of a failure in the primary unit, the secondary unit can take  
over and operate with the most up-to-date database.  
16.4.1 Connecting the secondary unit to the network  
1. Connect the secondary unit to a power supply outlet.  
2. Connect the secondary unit to the network as follows:  
On the rear panel, connect an Ethernet cable to LAN 1.  
3. Power up the secondary unit.  
16.4.2 Configuring the secondary unit  
Configure the secondary unit before configuring the primary unit.  
Configuration involves changing the secondary unit IP address (so as  
not to cause a network conflict by having the same IP address as the  
primary unit) and assigning the unit to be the secondary unit.  
Figure 100 Replication page  
1. From the secondary unit, log in to the OmniView IP 5000HQ  
Manager web interface. See the “Displaying the OmniView IP  
5000HQ Web Interface” section on page 12 to display the OmniView  
IP 5000HQ web interface.  
5. Select “Secondary Unit”. A field for the IP address of the  
primary unit appears.  
2. Change the IP address of the secondary unit to be different to the  
primary unit, but ensure that it resides on the same network  
segment. You change the secondary unit IP address from the  
“Network” tab under “Settings/Unit Maintenance”. See the “Network  
tab” section on page 95. Once changed, the unit restarts.  
6. Type the primary unit IP address.  
7. Click  
. The unit restarts in secondary unit mode.  
3. Log in again with the new network settings.  
4. From the “Settings/Maintenance” menu, click “Replication”;  
Figure 100 appears.  
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16.4.3 Configuring the primary unit  
4. Type the IP address of the secondary unit.  
5. Click . The database constantly replicates to the  
1. From the primary unit, log in to the OmniView IP 5000HQ  
Manager Web interface.  
secondary unit.  
2. From the “Settings/Maintenance” menu, click “Replication”;  
Figure 100 appears.  
6. The Secondary Unit status changes to “Replication is on”.  
16.4.4 Promoting a secondary unit to a standalone unit  
3. Select “Primary Unit”. The page now appears as follows:  
When a primary unit is down or malfunctioning, you can promote the  
secondary unit to be a standalone unit.  
To do so:  
1. At the secondary unit, log in as an administrator to the OmniView IP  
5000HQ web interface.  
2. From the “Settings/Maintenance” menu, click “Replication”;  
Figure 100 appears.  
3. Select “Standalone Unit”. The unit restarts in standalone mode.  
4. Re-log in to the unit.  
5. Change the IP address to match the original primary unit’s  
IP address (the IP address to which all IP devices are pointing).  
Do this in the “Network” tab under “Settings/Unit Maintenance”;  
see the “Network tab” section on page 95. note: Before changing  
the secondary unit IP address, switch off or disconnect the original  
primary unit from the network to avoid network conflicts.  
Figure 101 Replication page — Primary Unit  
6. Click  
operate targets.  
. This unit restarts. Users can log in and  
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16.4.5 reconfiguring the primary and secondary units  
Once the original primary unit has returned, you can set it to be either:  
16.4.5.2 Option 2. The original secondary unit is the primary unit  
and the original primary unit is the secondary unit.  
1. Before connecting the returned primary unit to the network,  
switch it on, and using a crossover cable, change its IP address  
to the secondary unit IP address; see the “OmniView IP 5000HQ  
Manager’s default IP address” section on page 11.  
The primary unit, with the original secondary unit back to its position  
as secondary unit,  
Or  
2. Connect the returned primary unit to the network.  
As a secondary unit to the current primary unit.  
3. On the returned primary unit, log in to the OmniView IP 5000HQ  
Manager web interface and configure it to be the secondary unit as  
explained above.  
16.4.5.1 Option 1: The original primary unit is the primary unit and  
original secondary unit is the secondary unit.  
1. At the secondary unit, log in to the OmniView IP 5000HQ web  
interface and back up the database; see the “Backup & Restore”  
section on page 85.  
4. On the original secondary unit, log in to the OmniView IP 5000HQ  
Manager web interface and configure it to be the primary unit as  
explained above.  
2. Change the secondary unit to the secondary unit’s IP address.  
3. Connect the returned primary unit to the network, power it on,  
and log in to the OmniView IP 5000HQ web interface.  
4. Restore database on the primary unit machine.  
5. Configure the original secondary unit to be the secondary unit and  
configure the original primary unit to be the primary unit as  
explained above.  
Once completed, the continuous database replication starts between  
primary unit and secondary unit.  
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16.4.6 Primary unit and secondary unit troubleshooting  
16.4.8 redoing the secondary and primary unit configuration  
If there is a network failure or the secondary unit is down, a “Secondary  
unit not responding” notification appears in the OmniView IP 5000HQ  
notification area, indicating that there is a problem connecting to the  
secondary unit. See figure below.  
Where the secondary unit is verified as up and running, and is in  
secondary unit mode, but the “Secondary unit not responding” or  
“Secondary unit not replicating” notification persists, do the following:  
1. Convert both the secondary and primary units to standalone mode.  
To do so:  
At both primary and secondary units, log in to the OmniView IP  
5000HQ web interface. From the “Settings/Maintenance” menu, click  
“Replication”. Select “Standalone Unit”.  
2. Convert the secondary unit to secondary unit mode. See the  
“Configuring the secondary unit” section on page 89.  
Figure 102 System Warning  
3. Convert the primary unit to primary unit mode. See the “Configuring  
the primary unit” section on page 90.  
16.4.7 Checking the secondary unit  
1. Verify that the secondary unit is up and running.  
2. Verify that the secondary unit is in secondary unit mode.  
To do so:  
The system should now be operational.  
Log in to the secondary unit as an administrator. Check that the unit is in  
secondary unit mode. If it is not, follow the steps in the “Configuring the  
secondary unit” section on page 89.  
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16.5 event log  
The columns display the following information:  
You can view an event log of all system activity.  
To do so:  
severity – Activities are recorded as either: Alarm, Warning, or Info.  
event – A brief description the event.  
1. From the “Settings/Maintenance” menu, click “Event Log”.  
The “Event Log” page appears; see Figure 103.  
Category – Type of event: Access, System, or Configuration.  
User – User name that caused the event.  
source – Source of the event.  
Date & Time – Exact date/time of the event.  
Figure 103 Event Log  
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16.5.1 Drop-down search menus  
From the drop-down search menus, you can choose the following  
display options:  
severity – All, Alarm, Warning, Info. Choose to display all events or just  
a particular category such as Alarm, Warning, or Info.  
from/To and  
period in the “From/To” fields and clicking  
search by selecting Event, User, or Source in the “in:” drop-down menu.  
– Search for particular events by selecting a time  
. You can fine-tune the  
Once you select the parameters, click  
results appear.  
. The search  
16.5.2 access, system, or Configuration tabs  
For convenience, use the Access, System, or Configuration tabs to see  
events in one of these categories only.  
16.5.3 advanced button  
Click  
and the “Log Settings” window appears; see Figure 104.  
Figure 104 Log Settings window  
From here you can clear all log events or export a log to read  
and/or save as a .csv file. The file can be viewed using Microsoft Excel  
or compatible software.  
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UnIT MaInTenanCe  
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From the “Settings/Maintenance” menu, click “Unit Maintenance”;  
Figure 105 appears.  
17.2 network tab  
Click the “Network” tab and the following appears.  
Here you set:  
Server date and time  
Network parameters  
Power control  
17.1 Date & Time tab  
Set the server date and time and choose the time zone.  
Figure 105 Unit Maintenance  
Figure 106 Network tab  
Here you can change the network parameters of the OmniView IP  
5000HQ unit. The unit restarts after changing the IP settings.  
Important! For computer name resolving and operation in LDAP mode,  
DNS servers must be set in the “Network” tab.  
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UnIT MaInTenanCe  
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17.3 Power Control tab  
For maintenance purposes:  
Click the “Power Control” tab and the following appears.  
To shut down the OmniView IP 5000HQ unit, click  
To restart the OmniView IP 5000HQ unit, click  
.
.
Figure 107 Power Control tab  
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abOUT  
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Click  
at the top of the page and the “About” page  
appears; see Figure 108. This contains information about the version  
of the:  
OmniView IP 5000HQ firmware  
KVM-over-IP devices firmware  
Switch definition file  
Figure 108 About page  
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General TrOUblesHOOTInG  
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a) an IP device is not responding.  
D) When controlling a target, the mouse cannot be synchronized.  
1. Confirm that the unit is powered on and its network cable is  
connected properly.  
1. Make sure that the operating system selection and the mouse  
acceleration/ threshold settings on the OmniView IP 5000HQ target  
properties match the server parameters.  
2. Confirm the IP settings are correct and you can route to the unit.  
2. If using a KVM switch with USB dongle or USB-to-PS/2 adapter,  
ensure that the “USB Converter” check box is checked in the  
OmniView IP 5000HQ target properties.  
3. Confirm that the IP device in not in the middle of an upgrade process.  
4. Restore the device to factory defaults and reconfigure it.  
3. Try to disable mouse acceleration on the target and select “None” in  
the “Acceleration” field in the target properties.  
b) an IP device displays an “alarm” status.  
1. Confirm that the IP device is in working order.  
2. Confirm the device IP settings.  
e) The video is distorted when controlling a target.  
1. Push the “Auto Video Adjust” button in the client video settings.  
3. Delete and reconfigure the IP device on the OmniView IP 5000HQ.  
2. Confirm that this particular KVM-over-IP device can show clear video  
on an already confirmed server.  
C) When clicking on a target, I get an error “902… cannot connect.”  
3. Replace the 3-in-1 cable or test it on another KVM switch.  
4. Try changing the target screen resolution or refresh rate.  
1. Try to restart the unit and wait until it’s online.  
2. Ensure that ports 900, 901, and 902 are not blocked by  
another application.  
f) Performance decreases when controlling a target.  
3. Ensure there are no duplicated IP devices on the network with  
the same settings.  
1. Click the “Auto Video Adjust” button in the client video settings.  
2. Reduce the colors or compression levels in the  
“Client Performance” settings.  
4. Verify the device has a firmware version compatible with  
OmniView IP 5000HQ.  
3. Check that video from the target is clear with low noise level.  
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General TrOUblesHOOTInG  
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G) legacy KVM port switching does not occur.  
K) I am unable to see the OmniView IP 5000HQ web interface  
without error messages appearing.  
1. Check the cable connectivity from the KVM-over-IP device to the  
KVM switch.  
For added security, a SafeNet Sentinel security key is connected internally  
to a USB port of OmniView IP 5000HQ Manager.  
2. Confirm that from the local console (using the KVM switch hot key),  
you can switch between the KVM ports.  
If the key is disconnected during operation of the system, users are  
unable to log in and an error message appears.  
3. Confirm that the KVM switch selection on the OmniView IP 5000HQ  
matches the KVM switch hot-key definition.  
Users that were logged in before the key was disconnected are  
unaffected by the key being disconnected.  
To allow access, reconnect the SafeNet Sentinel security key and restart  
the OmniView IP 5000HQ Manager.  
H) Cannot log in to the OmniView IP 5000HQ.  
1. If the OmniView IP 5000HQ is configured to work with LDAP server  
(Windows 2003 Server Active Directory) authentication, ensure that  
connection between the OmniView IP 5000HQ and Active Directory is  
working properly.  
2. Restore the unit to factory default settings. Log in with the admin/  
SMBremote account and then restore the OmniView IP 5000HQ  
database backup.  
J) all devices display alarm mode after a firmware upgrade of the  
OmniView IP 5000HQ Manager.  
Restart the OmniView IP 5000HQ Manager. After the upgrade, the  
OmniView IP 5000HQ had not completed the restart process.  
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TeCHnICal sPeCIfICaTIOns  
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OmniView IP 5000HQ Manager  
environmental  
Temperature  
Operating: 10° to 35° C (50° to 95° F)  
Storage: -40° to 65°C (-40° to 149° F)  
form factor  
OmniView IP 5000HQ Manager 1U rack-mountable  
Dimensions  
Height: 4.2cm (1.67 in.)  
relative humidity  
Operating: 20% to 80% (non-condensing) with a maximum humidity  
gradation of 10% per hour  
Width: 42.6cm (16.78 in.)  
Depth: 29.7cm (11.7 in.)  
Storage 5% to 95% (non-condensing)  
With optional bezel: 69.3cm (27.29 in.)  
Without optional bezel: 66cm (26 in.)  
Maximum vibration  
Operating: 0.26 Grms at 5–350Hz for 15 min.  
Storage: 1.54 Grms at 10–250Hz for 15 min.  
Weight (maximum  
13.45kg. (29.6 lbs.)  
Maximum shock  
Operating: One shock pulse in the positive z axis (one pulse on each  
side of the system) of 31 G for up to 2.6ms  
configuration kg.)  
network connectors  
2 x RJ45  
Storage: Six consecutively executed shock pulses in the positive and  
negative x, y, and z axes (one pulse on each side of the system) of 71  
G for up to 2ms  
Protocols  
Os  
HTTPS, XML, Telnet, SSH  
Cent OS 5.0  
altitude  
Operating: -16 to 3,048m (-50 to 10,000 ft.)  
NOTE: For altitudes above 2,950 feet, the maximum operating  
temperature is de-rated 1° F/550 feet.  
Power supply  
100–240VAC, 50–60Hz, auto-sensing  
Storage: -16 to 10,600m (-50 to 35,000 ft.)  
Client console  
Internet Explorer 6.0 or higher with JavaScript support  
FCC, CE, CSA  
airborne  
contaminant level  
Class G2 or lower as defined by ISA-S71.04-1985  
Certifications  
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20.1 Weee compliance  
WEEE Information for Belkin International, Inc., Customers and Recyclers  
Under the Waste Electrical and Electronic Equipment (WEEE) Directive  
and implementing regulations, when customers buy new electrical and  
electronic equipment from Belkin International, Inc., they are entitled to:  
Send old equipment for recycling on a one-for-one, like-for-like basis  
(this varies depending on the country)  
Send the new equipment back for recycling when this ultimately  
becomes waste  
Instructions to both customers and recyclers/treatment facilities wishing  
to obtain disassembly information are provided in our website at  
http://www.belkin.com.  
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InfOrMaTIOn  
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fCC statement  
DeClaraTIOn Of COnfOrMITy WITH fCC rUles fOr eleCTrOMaGneTIC COMPaTIbIlITy  
We, Belkin International, Inc., of 501 West Walnut Street, Compton, CA  
90220, declare under our sole responsibility that the product:  
ICes  
This Class A digital apparatus complies with Canadian ICES-003. Cet  
appareil numérique de la classe A est conforme á la norme NMB-003  
du Canada.  
f1DP101C  
to which this declaration relates:  
Has been tested and found to comply with the limits for a Class A digital  
device, pursuant to Part 15 of the FCC Rules. These limits are designed  
to provide reasonable protection against harmful interference when the  
equipment is operated in a commercial environment. This equipment  
generates, uses, and can radiate radio frequency energy and, if not  
installed and used in accordance with the instruction manual, may  
cause harmful interference to radio communications. Operation of this  
equipment in a residential area is likely to cause harmful interference in  
which case the user will be required to correct the interference at his or  
her own expense.  
Ce Declaration of Conformity  
We, Belkin International, Inc., declare under our sole responsibility that  
the product F1DP101C, to which this declaration relates, is in conformity  
with Emissions Standard EN55022 and with Immunity Standard  
EN55024, LVP EN61000-3-2, and EN61000-3-3.  
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belkin International, Inc., limited 2-year Product Warranty  
What this warranty covers.  
What is not covered by this warranty?  
All above warranties are null and void if the Belkin product is not  
Belkin International, Inc. (“Belkin”) warrants to the original purchaser of  
this Belkin product that the product shall be free of defects in design,  
assembly, material, or workmanship.  
provided to Belkin for inspection upon Belkin’s request at the sole  
expense of the purchaser, or if Belkin determines that the Belkin product  
has been improperly installed, altered in any way, or tampered with.  
The Belkin Product Warranty does not protect against acts of God such  
as flood, earthquake, lightning, war, vandalism, theft, normal-use wear  
and tear, erosion, depletion, obsolescence, abuse, damage due to low  
voltage disturbances (i.e. brownouts or sags), non-authorized program,  
or system equipment modification or alteration.  
What the period of coverage is.  
Belkin warrants the Belkin product for two years.  
What will we do to correct problems?  
Product Warranty.  
Belkin will repair or replace, at its option, any defective product free of  
charge (except for shipping charges for the product). Belkin reserves the  
right to discontinue any of its products without notice, and disclaims any  
limited warranty to repair or replace any such discontinued products.  
In the event that Belkin is unable to repair or replace the product (for  
example, because it has been discontinued), Belkin will offer either  
a refund or a credit toward the purchase of another product from  
Belkin.com in an amount equal to the purchase price of the product  
as evidenced on the original purchase receipt as discounted by its  
natural use.  
How to get service.  
To get service for your Belkin product you must take the following steps:  
1. Contact Belkin International, Inc., at 501 W. Walnut St., Compton CA  
90220, Attn: Customer Service, or call (800)-223-5546, within 15 days  
of the Occurrence. Be prepared to provide the following information:  
a. The part number of the Belkin product.  
b. Where you purchased the product.  
c. When you purchased the product.  
d. Copy of original receipt.  
2. Your Belkin Customer Service Representative will then instruct you on  
how to forward your receipt and Belkin product and how to proceed  
with your claim.  
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Belkin reserves the right to review the damaged Belkin product. All  
How state law relates to the warranty.  
costs of shipping the Belkin product to Belkin for inspection shall be  
borne solely by the purchaser. If Belkin determines, in its sole discretion,  
that it is impractical to ship the damaged equipment to Belkin, Belkin  
may designate, in its sole discretion, an equipment repair facility to  
inspect and estimate the cost to repair such equipment. The cost, if any,  
of shipping the equipment to and from such repair facility and of such  
estimate shall be borne solely by the purchaser. Damaged equipment  
must remain available for inspection until the claim is finalized.  
Whenever claims are settled, Belkin reserves the right to be subrogated  
under any existing insurance policies the purchaser may have.  
THIS WARRANTY CONTAINS THE SOLE WARRANTY OF BELKIN.  
THERE ARE NO OTHER WARRANTIES, EXPRESSED OR, EXCEPT AS  
REQUIRED BY LAW, IMPLIED, INCLUDING THE IMPLIED WARRANTY  
OR CONDITION OF QUALITY, MERCHANTABILITY OR FITNESS FOR A  
PARTICULAR PURPOSE, AND SUCH IMPLIED WARRANTIES, IF ANY,  
ARE LIMITED IN DURATION TO THE TERM OF THIS WARRANTY.  
Some states do not allow limitations on how long an implied warranty  
lasts, so the above limitations may not apply to you.  
IN NO EVENT SHALL BELKIN BE LIABLE FOR INCIDENTAL, SPECIAL,  
DIRECT, INDIRECT, CONSEQUENTIAL OR MULTIPLE DAMAGES SUCH  
AS, BUT NOT LIMITED TO, LOST BUSINESS OR PROFITS ARISING  
OUT OF THE SALE OR USE OF ANY BELKIN PRODUCT, EVEN IF  
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.  
This warranty gives you specific legal rights, and you may also have  
other rights, which may vary from state to state. Some states do not  
allow the exclusion or limitation of incidental, consequential, or other  
damages, so the above limitations may not apply to you.  
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belkin Tech support  
US: 800.282.2355  
310.898.1100, ext. 2263  
UK: 0845 607 77 87  
Australia: 1800 235 546  
New Zealand: 0800 235 546  
Singapore: 65 64857620  
Europe: www.belkin.com/support  
belkin International, Inc.  
501 West Walnut Street  
Los Angeles, CA 90220, USA  
310.898.100  
belkin b.V.  
Boeing Avenue 333  
1119 PH Schiphol-Rijk  
The Netherlands  
+31 (0) 20 654 7300  
+31 (0) 20 654 7349 fax  
310.898.1111 fax  
belkin ltd.  
belkin ltd.  
4 Pioneer Avenue  
Tuggerah Business Park  
Tuggerah, NSW 2259, Australia  
+61 (0) 2 4350 4600  
+61 (0) 2 4350 4700 fax  
Express Business Park, Shipton Way  
Rushden, NN10 6GL  
United Kingdom  
+44 (0) 1933 35 2000  
+44 (0) 1933 31 2000 fax  
© 2009 Belkin International, Inc. All rights reserved. All trade names are registered trademarks of respective  
manufacturers listed. Windows, Windows Vista, Microsoft, ActiveX, and Internet Explorer are either  
registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.  
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