N Wireless
USB Adapter
User Manual
F5D8053
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Introduction
Thank you for purchasing the Belkin N Wireless USB Adapter. Now you
can take advantage of this great new technology and gain the freedom
to network your home and office computers wirelessly. This Adapter
allows you to connect a notebook computer to your network. Please
be sure to read through this User Manual completely, and pay special
attention to the section entitled “Placement of your Wireless Networking
Hardware for Optimal Performance”.
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Benefits of a Home Network
Your Belkin Home Network will allow you to:
• Share one high-speed Internet connection with all the computers in
your home
• Share resources, such as files, and hard drives among all the
connected computers in your home
• Share a single printer with the entire family
• Share documents, music, video, and digital pictures
• Store, retrieve, and copy files from one computer to another
• Simultaneously play games online, check Internet email, and chat
Advantages of a Wireless Network
Here are some of the advantages of setting up a Belkin wireless network:
• Mobility – you’ll no longer need a dedicated “computer room”—now you
can work on a networked laptop or desktop computer anywhere within your
wireless range
• Easy installation – Belkin Easy Installation Wizards make setup simple
• Flexibility – set up and access printers, computers, and other networking
devices from anywhere in your home
• Easy expansion – the wide range of Belkin networking products let you
expand your network to include devices such as printers and
gaming consoles
• No cabling required – you can spare the expense and hassle of retrofitting
Ethernet cabling throughout the home or office
• Widespread industry acceptance – choose from a wide range of
interoperable networking products
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1
Introduction
Placement of your Wireless Networking Hardware for
Optimal Performance
Your wireless connection will be stronger the closer your computer
is to your wireless router (or access point). Typical indoor operating
range for your wireless devices is between 100 and 200 feet. In the
same way, your wireless connection and performance will degrade
somewhat as the distance between your wireless router (or access
point) and connected devices increases. This may or may not be
noticeable to you. As you move farther from your wireless router (or
access point), connection speed may decrease. Factors that can
weaken signals simply by getting in the way of your network’s radio
waves are metal appliances or obstructions, and walls.
If you have concerns about your network’s performance that might be
related to range or obstruction factors, try moving the computer to a
position between five and 10 feet from the wireless router (or access
point) in order to see if distance is the problem. If difficulties persist
even at close range, please contact Belkin Technical Support.
Note: While some of the items listed below can affect network
performance, they will not prohibit your wireless network from
functioning; if you are concerned that your network is not operating at
its maximum effectiveness, this checklist may help.
1. Placement of your Wireless Router (or Access Point)
Place your wireless router (or access point), the central connection
point of your network, as close as possible to the center of your
wireless network devices.
To achieve the best wireless network coverage for your “wireless
clients,” (i.e., computers enabled by Belkin Adapters or Cards):
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Ensure that your wireless router’s (or access point’s)
antennas are parallel to each other, and are positioned
vertically (toward the ceiling). If your wireless router (or
access point) itself is positioned vertically, point the
antennas as much as possible in an upward direction.
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In multistory homes, place the wireless router (or access point)
on a floor that is as close to the center of the home as possible.
This may mean placing the wireless router (or access point) on
an upper floor.
Try not to place the wireless router (or access point) near a
cordless 2.4GHz phone.
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Introduction
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2. Avoid Obstacles and Interference
Avoid placing your wireless router (or access point) near devices that
may emit radio “noise”, such as microwave ovens. Other objects that
can inhibit wireless communication can include:
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Refrigerators
Washers and/or dryers
Metal cabinets
Large aquariums
Metallic-based, UV-tinted windows
If your wireless signal seems weak in some spots, make sure that
objects such as these are not blocking the signal’s path between your
computers and wireless router (or access point).
3. Cordless Phone Placement
If the performance of your wireless network is impaired after attending
to the above issues, and you have a cordless phone:
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Try moving cordless phones away from the wireless router
(or access point) and your wireless-enabled computers.
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Unplug and remove the battery from any cordless phone
that operates on the 2.4GHz band (check manufacturer’s
information). If this fixes the problem, your phone may
be interfering.
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If your phone supports channel selection, change the
channel on the phone to the farthest channel from your
wireless network as possible. For example, change the
phone to channel 1 and move your wireless router (or
access point) to channel 11. (Your channel selection will vary
depending on your region.) See your phone’s user manual for
detailed instructions.
If necessary, consider switching to a 900MHz or 5GHz
cordless phone.
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Introduction
4. Choose the “Quietest” Channel for your Wireless Network
In locations where homes or offices are close together, such as
apartment buildings or office complexes, there may be wireless
networks nearby that can conflict with yours. Use the Site Survey
capabilities of your Belkin Wireless Networking Utility to locate any
other wireless networks, and move your wireless router (or access
point) and computers to a channel as far away from other networks
as possible.
Experiment with more than one of the available channels in order to
find the clearest connection and avoid interference from neighboring
cordless phones or other wireless devices.
For more Belkin wireless networking products, use the detailed Site
Survey and wireless channel information included in your
User Manual.
5. Secure Connections, VPNs, and AOL
Secure connections typically require a user name and password, and
are used where security is important. Secure connections include:
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Virtual Private Network (VPN) connections, often used to
connect remotely to an office network
The “Bring Your Own Access” program from America Online
(AOL), which lets you use AOL through broadband provided
by another cable or DSL service
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Most online banking websites
Many commercial websites that require a user name and
password to access your account
Secure connections can be interrupted by a computer’s power
management setting, which causes it to “go to sleep.” The simplest
solution to avoid this is to simply reconnect by re-running the VPN or
AOL software, or by re-logging into the secure website.
A second alternative is to change your computer’s power management
settings so it does not go to sleep; however, this may not be appropriate
for portable computers. To change your power management setting in
Windows, see the “Power Options” item in the Control Panel.
If you continue to have difficulty with Secure Connections, VPNs, and
AOL, please review steps 1–4 in the previous pages to be sure you
have addressed these issues.
These guidelines should allow you to cover the maximum possible
area with your wireless router. Should you need to cover an even wider
area, we suggest the Belkin Wireless Range Extender/Access Point.
For more information regarding our networking products, visit our
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Overview
Product Features
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The Adapter complies with the IEEE draft-802.11n specification to
communicate with other draft-802.11n-compliant wireless devices at up
to 300Mbps*. The Adapter is also compatible with 802.11g devices at
54Mbps as well as 802.11b products at 11Mbps. The Adapter operates
on the same 2.4GHz frequency band as 802.11b/g Wi-Fi® products.
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2.4GHz ISM (Industrial, Science, and Medical) band operation
Integrated easy-to-use Belkin Wireless Networking Utility
USB 2.0 interface, for operation in virtually any computer
with a USB 2.0 bus-power port
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WPA, WPA2, 64-bit WEP (Wired Equivalent Privacy),
or 128-bit encryption
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Wireless access to networked resources
Data rate of up to 300Mbps* (draft 802.11n), 54Mbps (802.11g),
or 11Mbps (802.11b)
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Easy installation and use
LED power and network link/activity indicator
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Overview
Applications and Advantages
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Wireless roaming with a laptop around the home or office
Offers the freedom of networking without cables
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Connection rates of up to 300Mbps*
Provides immediate high-speed wireless connectivity at home,
work, and hotspot locations without compromising the use of
existing 802.11b/g products
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Compatibility with 802.11b/g products
The Adapter is backward-compatible with existing
Wi-Fi (IEEE 802.11b/g) products
Difficult-to-wire environments
Enables networking in buildings with solid or finished walls,
or open areas where wiring is difficult to install
Frequently changing environments
Adapts easily in offices or environments that frequently rearrange
or change locations
SOHO (Small Office/Home Office) networking needs
Provides the easy and quick, small network installation SOHO
users need
Product Specifications
Host Interface:
USB 2.0
Operating Temperature: 32—140 degrees F (0—60 degrees C)
Storage Temperature: -4—176 degrees F (-20—80 degrees C)
Humidity:
Max. 90% (non-condensing)
Typical Operating Range: Up to 1,200 ft.**
*NOTE: The standard transmission rate—300Mbps—is the physical data rate.
Actual data throughput will be lower.
**Wireless performance may vary depending on the networking environment.
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Overview
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(a)
(b)
(c)
(d)
(a) Protective Cap
The cap is provided to protect the USB connector during transportation.
Remove the cap before inserting the Adapter to your computer’s USB
port or through the provided Desktop Stand.
(b) Power/Activity LED
Lights when the Adapter is powered on and flashes when it is active.
(c) USB Connector
Part of the Adapter that fits into your computer’s USB port.
(d) Desktop Stand
Lets you move the Adapter away from interfering objects
around your computer.
System Requirements
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PC-compatible laptop with one available USB 2.0 bus-power port
Windows® 2000, XP with SP2, or VistaTM***
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Package Contents
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N Wireless USB Adapter
Quick Installation Guide
CD with Installation Software and User Manual
Desktop Stand
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Installing and Setting up the Adapter
A. Installation Process for Windows Vista
***NOTE: At the time of initial release of this product, Windows Vista
drivers were not available for release and might not be included on the
CD shipped with your product. For information on updated drivers
for Windows Vista (if any), please visit the Belkin website at
IMPORTANT: INSTALL THE SOFTWARE BEFORE INSERTING
THE ADAPTER.
A.1 Insert the Installation Software CD into your CD-ROM drive.
A.2 Click “Next” to begin the installation process.
Note: If the Belkin Wireless Card Installer screen does not appear within
20 seconds, access your CD-ROM by double-clicking on the “My
Computer” icon; then double-click on the CD-ROM drive into which the
installation CD has been placed. If the Installer does not start
automatically, double-click on the icon named “Setup.exe”.
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Installing and Setting up the Adapter
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A.3 The InstallShield Wizard starts the
installation process.
A.4 Select a destination folder for the
software installation by clicking
“Browse”; or, simply click “Next” to
select a default location.
A.5 A Setup Status screen will let you
know where you are in the
setup process.
A.6 A window may appear a second time
showing the message, “Windows
can’t verify the publisher of this driver
software”. This DOES NOT indicate a
problem. Our software has been fully
tested and is compatible with this
operating system.
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Installing and Setting up the Adapter
A.7 When prompted, turn off your
computer and plug in your Adapter.
Your installation is now complete.
A.8 When the installation completes,
click on “Finish”.
A.9 The Found New Hardware Wizard
might appear within 3–15 seconds.
If it does, continue to follow the
prompts. Select “Locate and install
the driver software” to continue.
A.10 You might see a screen similar to
the one pictured below. This DOES
NOT mean there is a problem. Our
software has been fully tested and
is compatible with this operating
system. Select “Install this driver
software anyway” and follow the
on-screen instructions.
Next, a screen appears indicating
that hardware installation is taking
place; then, another indicates that
the process is complete.
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Installing and Setting up the Adapter
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A.11 To connect to the Internet, open the
Network and Sharing Center by first
opening the Control Panel from the
“Start” menu.
A.12 In the Control Panel, click on “View
network status and tasks”.
A.13 In the Network and Sharing Center,
click on “Connect to a network”.
A.14 In the next screen, select an
available wireless network and click
“Connect”.
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Installing and Setting up the Adapter
A.15 Your Adapter will attempt to
connect to the selected network.
A.16 Depending on the security settings
of your wireless network, you may
be prompted to enter a network
security key or a passphrase. Click
“Connect” after you have done so.
A.17 After connecting to the network,
you can choose to save this
network and connect automatically
when your Adapter is in range.
A.18 The Network and Sharing Center
now indicates the network
connection that you have just
made. The links on the left of the
window allow you to configure your
network connections.
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Installing and Setting up the Adapter
B. Installation Process for Windows Operating Systems other than
Windows Vista
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IMPORTANT: INSTALL THE SOFTWARE BEFORE INSERTING THE ADAPTER.
B.1 Insert the Installation Software CD into your CD-ROM drive.
B.2 The Belkin Wireless Card Installer
screen will automatically appear
within up to 20 seconds. Click “Install
Software” or “Next” to start
the installation.
Note: If the Belkin Wireless Card
Installer screen does not appear within
20 seconds, access your CD-ROM by
double-clicking on the “My Computer”
icon; then double-click on the
CD-ROM drive into which the
installation CD has been placed. Then,
double-click on the icon
named “Setup.exe”.
B.3 The InstallShield Wizard starts the
installation process.
B.4 Select a destination folder for the
software installation by clicking
“Browse”; or, simply click “Next” to
select a default location.
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Installing and Setting up the Adapter
B.5 A Setup Status screen lets you know
where you are in the setup process.
B.6 After the software installation is
finished, the message “Please plug
in your USB Adapter now” will
appear. Connect the Adapter to your
computer.
B.7 The Found New Hardware Wizard
might appear in 3–15 seconds. If
it does, select “Install the software
automatically” and click “Next” to
install the hardware.
B.8 If the Found New Hardware Wizard
does not appear, click “Finish”.
B.9 You might see a screen similar to this
one. This DOES NOT mean there is a
problem. Our software has been fully
tested and is compatible with this
operating system. Select “Continue
Anyway” and follow the
on-screen instructions.
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Installing and Setting up the Adapter
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B.10 The Wizard will now install
your software.
B.11 The installation is now complete.
Click “Finish” to close the “Found
New Hardware Wizard”.
B.12 Click “Finish” again to exit the
InstallShield Wizard.
B.13 Depending on which operating
system you are using, you might be
required to reboot your computer
for the changes to take effect.
Save your data and close all other
applications. Then, reboot.
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Installing and Setting up the Adapter
C. Configuration
Using the Belkin Wireless Networking Utility
C.1 After restarting your computer,
double-click the Belkin Wireless
Networking Utility icon on the
desktop screen.
Note: The Belkin Wireless
Networking Utility icon can also be
found on the system tray.
C.2 The Belkin Wireless Networking
Utility screen will appear.
C.3 Select a network to which to connect
from the “Available Networks” list
and click “Connect”.
Note: In order to see your available
networks, you must be near a
working wireless router or
access point.
Installation is now complete.
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Using the Belkin Wireless Networking Utility
After successfully installing the Belkin Wireless Networking Utility
(WNU), configurations for wireless connection and security are just a
few easy clicks away.
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Accessing the Belkin Wireless Networking Utility from the
Windows System Tray
To access the WNU, simply place your mouse pointer and right-click
over the WNU icon on the Windows task tray.
If the icon is not present, click on “Start > Programs > Belkin
> N1 Wireless USB Network Adapter > Belkin Wireless
Networking Utility”.
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Using the Belkin Wireless Networking Utility
The WNU’s default screen is the “Current Status” tab. The “Current
Status” tab displays the current Network Status and Available Networks.
Network Status
This window displays the connectivity status of the current network. It
even displays connectivity between the computer and router, and router
and Internet. In the event of a connectivity problem, this window can
be used to determine the problem’s source (e.g. computer, router, or
Internet/modem).
Available Networks
This window displays the available networks at the current location
as well as their SSID, Signal Strength, Security Type, Channel, and
Network Type.
Lost Wireless Connection
If the current wireless connection is lost, a window will pop up and the
WNU will attempt to reconnect.
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Using the Belkin Wireless Networking Utility
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Connection Failure
Other options will appear during attempts to reconnect. To stop
connecting, click “Stop” and to reattempt connection, click “Retry”.
Network Status and Solution Tips
To further understand the current Network Status, click
“Open Wireless Utility”. The default screen will be the “Current
Status” tab and the “Network Status” section determines which
connections are good and/or faulty.
The WNU also features a “Solution Tips” section that provides
troubleshooting guidelines.
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Using the Belkin Wireless Networking Utility
Setting Wireless Network Profiles
The “My Connections” tab on the WNU allows you to add, edit, and delete
connection profiles. It also displays signal strength, security, and network type.
Securing your Wi-Fi® Network
If you choose to connect to a secure network, determine the type of
security (WPA or WEP*) and use the appropriate field in the dialog box.
*Note: Types of security
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Using the Belkin Wireless Networking Utility
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Note: When you select a network using encryption, you will first see
the simple security screen. Click the “Advanced” button to see other
security options (below).
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Using the Belkin Wireless Networking Utility
Wired Equivalent Privacy (WEP) is a less secure, but more
widely adopted wireless security protocol. Depending on the security
level (64- or 128-bit), the user will be asked to input a 10- or
26-character hex key. A hex key is a combination of letters, a–f,
and numbers, 0–9.
Wireless Protected Access (WPA) is the new standard in
the wireless security. However, not all wireless cards and adapters
support this technology. Please check your wireless adapter’s user
manual to check if it supports WPA. Instead of a hex key, WPA uses
only passphrases, which are much easier to remember.
The following section, intended for the home, home-office, and
small-office user, presents a few different ways to maximize the
security of your wireless network.
At the time of publication, four encryption methods are available:
Encryption Methods:
Name
64-bit Wired
128-bit
Wi-Fi
Wi-Fi
Equivalent Privacy Encryption
Protected
Access
Protected
Access
Acronym
Security
Features
64-bit WEP
Good
128-bit WEP
Better
WPA-TKIP
Best
WPA-AES
Best
Static keys
Static keys
Dynamic key
encryption
and mutual
Dynamic key
encryption
and mutual
authentication authentication
Encryption keys
based on RC4
algorithm (typically WEP using a
Added security TKIP (temporal AES
over 64-bit
key integrity
protocol)
(Advanced
Encryption
Standard)
does not
cause any
throughput
loss
40-bit keys)
key length of
104 bits, plus
24 additional
added so
that keys are
rotated and
bits of system- encryption is
generated data strengthened
WEP
WEP is a common protocol that adds security to all Wi-Fi-compliant
wireless products. WEP gives wireless networks the equivalent level
of privacy protection as a comparable wired network.
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Using the Belkin Wireless Networking Utility
64-Bit WEP
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64-bit WEP was first introduced with 64-bit encryption, which includes
a key length of 40 bits plus 24 additional bits of system-generated data
(64 bits total). Some hardware manufacturers refer to 64-bit as 40-bit
encryption. Shortly after the technology was introduced, researchers
found that 64-bit encryption was too easy to decode.
128-Bit Encryption
As a result of 64-bit WEP’s potential security weaknesses, a more
secure method of 128-bit encryption was developed. 128-bit
encryption includes a key length of 104 bits plus 24 additional
bits of system-generated data (128 bits total). Some hardware
manufacturers refer to 128-bit as 104-bit encryption.
Most of the new wireless equipment in the market today
supports both 64-bit WEP and 128-bit WEP encryption, but you
might have older equipment that only supports 64-bit WEP. All
Belkin wireless products will support both 64-bit WEP and
128-bit encryption.
Encryption Keys
After selecting either the 64-bit WEP or 128-bit encryption mode, it is
critical that you generate an encryption key. If the encryption key is
not consistent throughout the entire wireless network, your wireless
networking devices will be unable to communicate with one another.
You can enter your key by typing in the hex key. A hex (hexadecimal)
key is a combination of numbers and letters from A–F and 0–9. For
64-bit WEP, you must enter 10 hex keys. For 128-bit WEP, you must
enter 26 hex keys.
For instance:
AF 0F 4B C3 D4 = 64-bit WEP key
C3 03 0F AF 0F 4B B2 C3 D4 4B C3 D4 E7 = 128-bit WEP key
Write down the hex WEP key from your wireless router (or access
point) and enter it manually into the hex WEP key table in your
Adapter’s configuration screen.
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Using the Belkin Wireless Networking Utility
WPA
WPA is a new Wi-Fi standard that improves upon the security features
of WEP. To use WPA security, the drivers and software of your wireless
equipment must be upgraded to support it. These updates will be found
on your wireless vendor’s website. There are three types of WPA security:
WPA-PSK (no server),WPA (with radius server), and WPA2.
WPA-PSK (no server) uses what is known as a pre-shared key as the
network key. A network key is a password that is between eight and
63 characters long. It can be a combination of letters, numbers, or
characters. Each client uses the same network key to access the network.
Typically, this is the mode that will be used in a home environment.
WPA (with radius server) works best in a business environment,
in which a radius server automatically distributes the network
key to clients.
WPA2 requires Advanced Encryption Standard (AES) for
encryption of data, which offers much greater security than WPA.
WPA uses both Temporal Key Integrity Protocol (TKIP) and AES
for encryption.
Setting up your Belkin Wireless Router (or Access Point)
to use Security
To start using security, you must first enable WEP or WPA for your
wireless router (or access point). For Belkin Wireless Routers (or
Access Points), these security features can be configured through
the web-based interface. See your wireless router’s (or access point’s)
manual for directions on how to access the management interface.
IMPORTANT: You must now set all wireless network cards/adapters
to match these settings.
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Using the Belkin Wireless Networking Utility
Configuring your Adapter to use Security
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At this point, you should already have your wireless router (or access
point) set to use WPA or WEP. In order for you to gain wireless
connection, you must set your N Wireless USB Adapter to use the
same security settings.
Changing the Wireless Security Settings
The Belkin N Wireless USB Adapter supports the latest WPA security
feature as well as the legacy WEP security standard. By default,
wireless security is disabled.
To enable security, you will first must determine which standard
is used by the router (or access point). (See your wireless router’s
or access point’s manual for directions on how to access the
security settings.)
To access the security settings on your Adapter, click the “My Connections”
tab and point to the connection for which you want to change security
settings. Click “Edit” to change settings.
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Using the Belkin Wireless Networking Utility
WEP Setup
64-Bit WEP Encryption
1. Select “WEP” from the “Data Encryption” drop-down menu.
2. After selecting your WEP encryption mode, you can enter your key
by typing in the hex key manually.
A hex (hexadecimal) key is a combination of numbers and letters from
A–F and 0–9. For 64-bit WEP, you must enter 10 hex keys.
For instance:
AF 0F 4B C3 D4 = 64-bit WEP key
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Using the Belkin Wireless Networking Utility
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3. Click “Save” to finish. Encryption in the wireless router
(or access point) is now set. Each of your computers on
your wireless network will now must be configured with
the same security settings.
WARNING: If you are using a wireless client to turn on the security
settings in your wireless router (or access point), you will temporarily
lose your wireless connection until you activate security on your
wireless client. Please record the key prior to applying changes in the
wireless router (or access point). If you don’t remember the hex key,
your client will be locked out of the wireless router (or access point).
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Using the Belkin Wireless Networking Utility
128-Bit WEP Encryption
1. Select “WEP” from the drop-down menu.
2. After selecting your WEP encryption mode, you can enter your
key by typing in the hex key manually. A hex (hexadecimal) key
is a combination of numbers and letters from A–F and 0–9. For
128-bit WEP, you must enter 26 hex keys.
For instance:
C3 03 0F AF 0F 4B B2 C3 D4 4B C3 D4 E7 = 128-bit WEP key
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Using the Belkin Wireless Networking Utility
3. Click “Save” to finish. Encryption in the wireless router (or access
point) is now set. You must now configure each of the computers
on your wireless network with the same security settings.
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WARNING: If you are using a wireless client to turn on the security
settings in your wireless router (or access point), you will temporarily
lose your wireless connection until you activate security on your
wireless client. Please record the key prior to applying changes in the
wireless router (or access point). If you don’t remember the hex key,
your client will be locked out of the wireless router (or access point).
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29
Using the Belkin Wireless Networking Utility
WPA-PSK (no server)
Choose this setting if your network does not use a radius server. WPA-PSK
(no server) is typically used in home and small office networking.
1. From the “Network Authentication” drop-down menu, select
“WPA-PSK (no server)”.
2. Enter your network key. This can be from eight to 63 characters
and can be letters, numbers, or symbols. This same key must be
used on all of the clients (network cards) that you want to include
in your wireless network.
3. Click “Save” to finish. You must now set all clients (network
cards) to match these settings.
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30
Using the Belkin Wireless Networking Utility
Wireless Networking Utility Options
1
2
3
4
5
6
The “Options” tab on the WNU provides the user the ability to
customize his or her WNU settings.
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31
Using the Belkin Wireless Networking Utility
Wireless Networking Utility Help
The WNU “Help” tab provides users with access to online and
telephone support, one-click check for upgrades to updated versions
of software, and advanced diagnostic tools.
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32
Using the Belkin Wireless Networking Utility
Advanced Diagnostic Tools
1
2
3
4
5
6
The “Advanced Diagnostic Tools” section is the central control panel
for all the settings of the hardware and software components of
the wireless network. It provides an array of tests and connectivity
services to ensure optimal network performance.
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33
Troubleshooting
I can’t connect to the Internet wirelessly.
If you are unable to connect to the Internet from a wireless computer,
please check the following items:
1. Look at the lights on your wireless router. If you’re using a Belkin
Wireless Router, the lights should be as follows:
• The “Power” light should be on.
• The “Connected” light should be on, and not blinking.
• The “WAN” light should be either on or blinking.
If your Belkin Wireless Router’s lights have the above characteristics, go
to number 2 below.
If this is NOT the case, make sure:
• The router’s power cord is plugged in.
• All cables are connected between the router and the modem.
• All the modem’s LEDs are functioning correctly. If not, see your
modem’s user manual.
• Reboot the router.
• Reboot the modem.
If you continue to have issues, please contact Belkin Technical Support.
If you are not using a Belkin Wireless Router, consult that router
manufacturer’s user guide.
2. Open your wireless utility software by clicking on the icon in the
system tray at the bottom right-hand corner of the screen. The
tray icon should look like this (the icon may be red or green):
3. The window that opens should have a list of “Available Networks”.
Available networks are wireless networks to which you can connect.
If you are using a Belkin 802.11g (G Plus) Router, or Belkin 802.11g
(54g) Router, “Belkin54g” is the default name.
If you are using a Belkin 802.11b Router, the default name should
be “WLAN”.
If you are NOT using a Belkin Router, please consult your router
manufacturer’s user manual for the default name.
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34
Troubleshooting
The name of your wireless network appears in
“Available Networks”.
1
2
3
4
5
6
If the correct network name is listed in the “Available Networks”
list, please follow the steps below to connect wirelessly:
1. Click on the correct network name in the “Available Networks” list.
2. If the network has security (encryption) enabled, you must
enter the network key. Click “Connect”. For more information
regarding security, see the page entitled: “Securing your Wi-Fi
Network” on page 20 of this User Manual.
3. Within a few seconds, the tray icon in the lower
right-hand corner of your screen should turn green,
indicating a successful connection to the network.
If you are still unable to access the Internet after connecting to
the wireless network, please contact Belkin Technical Support.
The name of your wireless network DOES NOT appear in the list
of “Available Networks”.
If the correct network name is not listed, check the SSID settings
to see if they match. The SSID is case-sensitive and the spelling
on each computer must be exactly the same in order for the
Adapter to connect to the wireless router (or access point).
Note: To check the SSID settings or look for an available network,
double-click the Signal Indicator icon to bring up the “Wireless
Networks” screen. Click “Add” if you do not see the network
you are trying to connect to and type in the SSID. For more
information about setting up an SSID, please reference your
router manufacturer’s user manual.
If issues persist even at close range, please contact Belkin
Technical Support.
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35
Troubleshooting
Installation CD-ROM does not start Belkin
Wireless Networking Utility.
If the CD-ROM does not start the Belkin Wireless Networking
Utility automatically, it could be that the computer is running other
applications that are interfering with the CD drive. If the Belkin
Wireless Networking Utility screen does not appear within 15-20
seconds, open up your CD-ROM drive by double-clicking on the
“My Computer” icon. Next, double-click on the CD-ROM drive in
which the Installation CD has been placed to start the installation.
If the installation does not start automatically, right-click to select
“Explore”, then double-click on the icon named “setup.exe”.
Power LED does not come ON; Adapter is not working.
If the LED indicators are not ON, the problem may be that the
Adapter is not connected or installed properly. Verify that the
Adapter is plugged firmly into the USB port of your computer.
Check to see that the drivers for the Adapter have been installed.
Right-click on the “My Computer” icon on your desktop. Choose
“Properties” and navigate to the “Device Manager” and see if
your USB Network Adapter is listed without any errors. If an error
is indicated, contact Belkin Technical Support.
Link LED is blinking slowly; I cannot connect
to a wireless network or the Internet.
If your Adapter appears to be functioning properly, but you
cannot connect to a network or you have a red wireless icon
at the bottom of your screen, the problem may be that there is
a mismatch between the network name (SSID) settings in your
wireless network properties.
Check the SSID settings to see if they match. The SSID is
case-sensitive and the spelling on each computer must be
exactly the same in order for the Adapter to connect to the
wireless router (or access point).
Note: To check the SSID settings or look for an available
network, double-click the Signal Indicator icon to bring up the
“Wireless Networks” screen. Click “Add” if you do not see the
network you are trying to connect to and type in the SSID.
For more information about setting up an SSID, please reference
your router manufacturer’s user manual. If issues persist even at
close range, please contact Belkin Technical Support.
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36
Troubleshooting
1
2
3
4
5
6
Link LED is solid but I cannot connect to the Internet.
If you have a signal but can’t get online or obtain an IP address,
the problem may be that there is a mismatch between the
encryption key settings in your computer and wireless router (or
access point). Check the WEP, WPA, or WPA2 key settings to see
if they match. The key is case-sensitive and the spelling on each
computer and wireless router (or access point) must be exactly
the same in order for the Adapter to connect to the router. For
more information about encryption, please see “Securing your
Wi-Fi Network” on page 20 of this User Manual.
If issues persist even at close range, please contact Belkin
Technical Support.
Data transfer is sometimes slow.
Wireless technology is radio-based, which means connectivity
and the throughput performance between devices decreases
when the distance between devices increases. Other factors that
will cause signal degradation (metal is generally the worst culprit)
are obstructions such as walls and metal appliances. As a result,
the typical indoor range of your wireless devices will be between
100 to 200 feet. Note also that connection speed may decrease
as you move farther from the wireless router (or access point).
In order to determine if wireless issues are related to range, we
suggest temporarily moving the computer, if possible, to five to
10 feet away from the wireless router (or access point). Please
see the section titled “Placement of your Wireless Networking
Hardware for Optimal Performance” on page 2 of this User
Manual. If issues persist even at close range, please contact
Belkin Technical Support.
Signal strength is poor.
Wireless technology is radio-based, which means connectivity
and the throughput performance between devices decreases
when the distance between devices increases. Other factors that
will cause signal degradation (metal is generally the worst culprit)
are obstructions such as walls and metal appliances. As a result,
the typical indoor range of your wireless devices will be between
100 to 200 feet. Note also that connection speed may decrease
as you move farther from the wireless router (or access point).
In order to determine if wireless issues are related to range, we
suggest temporarily moving the computer, if possible, to five to
10 feet away from wireless router (or access point).
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37
Troubleshooting
Changing the wireless channel – Depending on local wireless
traffic and interference, switching the wireless channel of your
network can improve performance and reliability. The default
channel the router is shipped with is channel 6. You may choose
from several other channels depending on your region; see your
router’s (or access point’s) user manual for instructions on how to
choose other channels.
Limiting the wireless transmit rate – Limiting the wireless
transmit rate can help improve the maximum wireless range, and
connection stability. Most wireless cards have the ability to limit
the transmission rate. To change this property, go to the Windows
Control Panel, open “Network Connections” and double-click
on your Adapter’s connection. In the “Properties” dialog, select
the “Configure” button on the “General” tab (Windows 98 users
will have to select the USB Network Adapter in the list box and
then click “Properties”), then choose the “Advanced” tab and
select the rate property. Wireless client cards are usually set to
automatically adjust the wireless transmit rate for you, but doing
so can cause periodic disconnects when the wireless signal is
too weak; as a rule, slower transmission rates are more stable.
Experiment with different connection rates until you find the best
one for your environment; note that all available transmission
rates should be acceptable for browsing the Internet. For more
assistance, see your wireless card’s literature. If issues persist
even at close range, please contact Belkin Technical Support.
Why are there two wireless utilities in my system tray?
Which one do I use?
There are several features and advantages from using the Belkin
Wireless Networking Utility over the Windows XP Wireless
Zero Configuration utility. We offer a site survey, detailed link
information, and adapter diagnosis, to name a few.
It’s essential to know which utility is managing your Adapter. We
recommend using the Belkin Wireless Networking Utility. To use
the Belkin Wireless Networking Utility, follow the steps below:
Step 1 Right-click on the network status icon in the system tray
and select the “Status” tab.
Step 2 From the “Status” tab, uncheck the “Use Windows to
configure my wireless network settings” box. Once the box is
unchecked, click the “Close” button to close the window.
You are now using the Belkin Wireless Networking Utility
to configure the Adapter.
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38
Troubleshooting
1
2
3
4
5
6
The Adapter does not perform or connection is unstable
when computer has a second built-in wireless network
card (such as a mini PCI or Intel® Centrino™).
This condition occurs if your computer has a built-in wireless
card while your Belkin N Wireless USB Adapter is also active.
This happens because Windows must now handle two active
wireless connections.
You must disable the built-in wireless card from your computer
under “Network Adapters” in the Device Manager.
The Adapter does not perform or connection is slow
when computer has a built-in wired Ethernet card.
This condition occurs if your computer has an active Ethernet
card while your Adapter is also active. This happens because
Windows must now handle two active network connections.
You must disable the Ethernet card from your computer under
“Network Adapters” in the Device Manager.
What’s the difference between 802.11g and
draft 802.11n?
Currently there are three commonly used wireless networking
standards, which transmit data at very different maximum
speeds. Each is based on the designation for certifying network
standards. The most common wireless networking standard,
802.11g, can transmit information up to 54Mbps; 802.11a also
supports up to 54Mbps, but in the 5GHz frequency; and 802.11n
draft specification can connect at up to 300Mbps. See the chart
on the next page for more detailed information.
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39
Troubleshooting
Belkin Wireless Comparison Chart
Up to 54Mbps*
Up to 54Mbps*
Up to 300Mbps*
Up to 300Mbps*
Common household Common household Common household Common household
devices such as
cordless phones
and microwave
devices such as
cordless phones
and microwave
devices such as
cordless phones
and microwave
devices such as
cordless phones
and microwave
ovens may interfere ovens may interfere ovens may interfere ovens may interfere
with the unlicensed with the unlicensed with the unlicensed with the unlicensed
band 2.4GHz
band 2.4GHz
band 2.4GHz
band 2.4GHz
Compatible with
Compatible with
Compatible with
802.11b/g
Compatible with
802.11b/g
draft 802.11n** and draft 802.11n** and
802.11b/g
802.11b/g
Up to 400 ft.*
Common—
Up to 1,000 ft.*
Better coverage
Up to 1,200 ft.*
Up to 1,400 ft.*
Leading edge—
best coverage and
throughput
Enhanced speed
and coverage
widespread use for and consistent
Internet sharing speed and range
*Distance and connection speeds will vary depending on your networking environment.
**This Adapter is compatible with products based on the same version of the draft 802.11n
specifications and may require a software upgrade for best results.
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40
Troubleshooting
Technical Support
1
2
3
4
5
6
support by phone, please call:
US: 877-736-5771
310-898-1100 ext. 2263
UK: 0845 607 77 87
Australia: 1800 235 546
New Zealand: 0800 235 546
Singapore: 800 616 1790
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41
Information
FCC Statement
DECLARATION OF CONFORMITY WITH FCC RULES FOR
ELECTROMAGNETIC COMPATIBILITY
We, Belkin International, Inc., of 501 West Walnut Street,
Compton, CA 90220, declare under our sole responsibility
that the product,
F5D8053
to which this declaration relates, complies with Part 15
of the FCC Rules. Operation is subject to the following
two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any
interference received, including interference that may
cause undesired operation.
Caution: Exposure to Radio Frequency Radiation.
The radiated output power of this device is far below the FCC radio frequency
exposure limits. Nevertheless, the device shall be used in such a manner that
the potential for human contact during normal operation is minimized.
When connecting an external antenna to the device, the antenna shall be
placed in such a manner to minimize the potential for human contact during
normal operation. In order to avoid the possibility of exceeding the FCC radio
frequency exposure limits, human proximity to the antenna shall not be less
than 20cm (8 inches) during normal operation.
Federal Communications Commission Notice
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation.
This equipment generates, uses, and can radiate radio frequency energy.
If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the
user is encouraged to try and correct the interference by one or more of the
following measures:
•
•
•
Reorient or relocate the receiving antenna.
Increase the distance between the equipment and the receiver.
Connect the equipment to an outlet on a circuit different from that to
which the receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
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42
Information
Modifications
1
2
3
4
5
6
The FCC requires the user to be notified that any changes or modifications to
this device that are not expressly approved by Belkin International, Inc., may
void the user’s authority to operate the equipment.
Belkin International, Inc., Limited Lifetime Product Warranty
What this warranty covers.
Belkin International, Inc. (“Belkin”) warrants to the original purchaser of this
Belkin product that the product shall be free of defects in design, assembly,
material, or workmanship.
What the period of coverage is.
Belkin warrants the Belkin product for the lifetime of the product.
What will we do to correct problems?
Product Warranty.
Belkin will repair or replace, at its option, any defective product free of charge
(except for shipping charges for the product).
What is not covered by this warranty?
All above warranties are null and void if the Belkin product is not provided
to Belkin for inspection upon Belkin’s request at the sole expense of
the purchaser, or if Belkin determines that the Belkin product has been
improperly installed, altered in any way, or tampered with. The Belkin Product
Warranty does not protect against acts of God such as flood, earthquake,
lightning, war, vandalism, theft, normal-use wear and tear, erosion,
depletion, obsolescence, abuse, damage due to low voltage disturbances
(i.e. brownouts or sags), non-authorized program, or system equipment
modification or alteration.
How to get service.
To get service for your Belkin product you must take the following steps:
1. Contact Belkin International, Inc., at 501 W. Walnut St., Compton CA
90220, Attn: Customer Service, or call (800)-223-5546, within 15 days of
the Occurrence. Be prepared to provide the following information:
a. The part number of the Belkin product.
b. Where you purchased the product.
c. When you purchased the product.
d. Copy of original receipt.
2. Your Belkin Customer Service Representative will then instruct you on
how to forward your receipt and Belkin product and how to proceed
with your claim.
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43
Information
Belkin International, Inc., reserves the right to review the damaged Belkin
product. All costs of shipping the Belkin product to Belkin International, Inc.,
for inspection shall be borne solely by the purchaser. If Belkin determines,
in its sole discretion, that it is impractical to ship the damaged equipment
to Belkin International, Inc., Belkin may designate, in its sole discretion, an
equipment repair facility to inspect and estimate the cost to repair such
equipment. The cost, if any, of shipping the equipment to and from such
repair facility and of such estimate shall be borne solely by the purchaser.
Damaged equipment must remain available for inspection until the claim is
finalized. Whenever claims are settled, Belkin International, Inc., reserves the
right to be subrogated under any existing insurance policies the purchaser
may have.
How state law relates to the warranty.
THIS WARRANTY CONTAINS THE SOLE WARRANTY OF BELKIN. THERE
ARE NO OTHER WARRANTIES, EXPRESSED OR, EXCEPT AS REQUIRED
BY LAW, IMPLIED, INCLUDING THE IMPLIED WARRANTY OR CONDITION
OF QUALITY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE, AND SUCH IMPLIED WARRANTIES, IF ANY, ARE LIMITED IN
DURATION TO THE TERM OF THIS WARRANTY.
Some states do not allow limitations on how long an implied warranty lasts,
so the above limitations may not apply to you.
IN NO EVENT SHALL BELKIN BE LIABLE FOR INCIDENTAL, SPECIAL,
DIRECT, INDIRECT, CONSEQUENTIAL OR MULTIPLE DAMAGES SUCH AS,
BUT NOT LIMITED TO, LOST BUSINESS OR PROFITS ARISING OUT OF
THE SALE OR USE OF ANY BELKIN PRODUCT, EVEN IF ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.
This warranty gives you specific legal rights, and you may also have other
rights, which may vary from state to state. Some states do not allow the
exclusion or limitation of incidental, consequential, or other damages, so the
above limitations may not apply to you.
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44
Information
1
2
3
4
5
6
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45
N Wireless
USB Adapter
Belkin Tech Support
Belkin Ltd.
US: 877-736-5771
4 Pioneer Avenue
310-898-1100 ext. 2263
UK: 0845 607 77 87
Australia: 1800 235 546
New Zealand: 0800 235 546
Singapore: 800 616 1790
Tuggerah Business Park
Tuggerah, NSW 2259, Australia
+61 (0) 2 4350 4600
+61 (0) 2 4350 4700 fax
Belkin B.V.
Belkin International, Inc.
501 West Walnut Street
Los Angeles, CA 90220-5221, USA
310-898-1100
Boeing Avenue 333
1119 PH Schiphol-Rijk, The Netherlands
+31 (0) 20 654 7300
+31 (0) 20 654 7349 fax
310-898-1111 fax
Belkin Ltd.
Express Business Park, Shipton Way
Rushden, NN10 6GL, United Kingdom
+44 (0) 1933 35 2000
+44 (0) 1933 31 2000 fax
© 2007 Belkin International, Inc. All rights reserved. All trade names are registered trademarks of
respective manufacturers listed. Windows and Windows Vista are either registered trademarks or
trademarks of Microsoft Corporation in the United States and/or other countries.
P75451
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