Axor Plumbing Product 04126XX0 User Manual

Installation Instructions / Warranty  
Metris S  
04135XX0  
Talis S  
04136XX0  
Focus S  
04137XX0  
Solaris E  
04138XX0  
Allegro E  
04139XX0  
Metro E  
04140XX0  
Swing C  
04143XX0  
Metris S  
04126XX0  
Talis S  
04127XX0  
Focus S  
04128XX0  
Solaris E  
04129XX0  
Allegro E  
04130XX0  
Metro E  
04131XX0  
Swing C  
04134XX0  
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Three-hole thermostatic tub filler -- requires rough 04124181  
04126XX0  
04127XX0  
04128XX0  
04129XX0  
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04130XX0  
04131XX0  
04134XX0  
Technical Information  
Recommended water pressure  
Recommended hot water temp.  
Max. hot water temp  
Max. flow rate  
45 - 72 psi  
120- 140F*  
165F*  
8 gpm  
Max. flow rate – handshower  
Safety stop  
2.5 gpm  
100° F  
*Please know and follow all applicable local plumbing codes when setting the temperature on the water heater.  
Installation Considerations  
For best results, Hansgrohe recommends that this unit be installed by a licensed, profes-  
sional plumber.  
Please read over these instructions thoroughly before beginning installation. Make sure  
that you have all tools and supplies needed to complete the installation.  
The mounting surface must be installed and made watertight prior to installation.  
The rough must be installed prior to installation of this trim kit.  
Some areas have plumbing codes limiting the maximum output temperature. The high  
temperature limit stop may be reset to comply with these codes.  
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Install the valve trim  
Push the escutcheon over the valve.  
Install the handle. Tighten the screw with a  
3 mm Allen wrench. The screw must  
engage the slot on the cartridge.  
Justify the handle.  
Set the high temperature limit stop.  
slot  
Install the spout  
Remove the plug.  
Push the spout sealing ring firmly into the spout  
adapter (1).  
Push the escutcheon and spout over the adapter  
and sealing ring (2).  
3
Tighten the screw using a 3 mm Allen wrench (3).  
Do not over tighten the set screw.  
2
Over tightening the screw may  
damage the o-rings, which will  
cause the spout to leak.  
1
5
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Install the handshower  
Pull the end of the handshower hose from the  
holder.  
Push the escutcheon over the end of the hose.  
Push the elbow firmly over one end of the  
handshower hose.  
Tighten the hose nut.  
Thread the hose down through the handshower  
holder escutcheon and handshower holder.  
Tighten the escutcheon over the handshower  
holder.  
Place the screen washer in the end of the elbow.  
Connect the handshower to the elbow.  
Lower the handshower and elbow into the holder.  
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Set the high temperature limit stop  
Turn the water on to the tub spout or handshower.  
Use a 3 mm Allen wrench to loosen the handle  
screw. Remove the handle from the valve.  
Carefully remove the retainer clip and the limit  
stop ring.  
Turn the temperature control stem until the water is  
the desired high temperature, usually 110°F* .  
Turn the stem clockwise to make the water  
cooler, turn it counter-clockwise to make the water  
warmer.  
*Know and follow all applicble local plumbing codes when  
setting the high temperature limit stop.  
In Massachusetts, the maximum output temperature can be no  
higher than 112° F.  
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Install the stop ring so that it is against the stop  
-- you should not be able to turn the stem further  
counter-clockwise. Install the retainer clip.  
Install the handle. Tighten the screw. Justify the  
handle.  
Justify the handle  
Turn the water on to the tub spout or handshower.  
Place a thermometer in the water stream. Turn  
the temperature control knob until the output wa-  
ter temperature is 100°F. Turn the water off.  
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Loosen the handle screw with a 3 mm Allen  
wrench.  
Remove the handle.  
Hold the handle lever in one hand. With the  
other hand, turn the temperature control knob  
until the 100° mark is next to the indexing mark  
on the handle.  
Install the handle on the valve. Tighten the screw.  
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User Instructions - ThermoBalance valve  
Turn the lever clockwise to send the water to one  
function, counter-clockwise to send the water to  
the second function. The center position is off.  
Turn the temperature control knob clockwise to  
make the water cooler.  
function 2  
Turn the knob counter-clockwise to make the water  
warmer.  
function 1  
The knob will stop at the 100° position (the safety  
stop). To override the stop, press the knob down  
and continue turning it counter-clockwise.  
User Instructions - handshower  
Raindance E 100 3-Jet, Raindance S 100  
3-Jet: Push the function lever to the desired spray  
mode.  
function  
lever  
Croma C 100 3-Jet: turn the function ring to the  
desired spray mode.  
function  
ring  
If the flow of water decreases,  
remove and rinse the screen  
washer.  
The handshower uses the Quiclean™ self-cleaning system.  
Rub across the spray channels with a finger or a sponge to  
dislodge any scale deposits.  
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If scale deposits build up on the spray face, pour about  
¾" of a commercial scale remover, such as LimeAway™ or  
CLR™, into a shallow dish. Follow the label instructions with  
regard to dilution.  
Soak the spray face for the amount of time specified in the  
label instructions.  
Rinse the handshower with clear water.  
Install the handshower. Turn on the water and flush the hand-  
shower for at least one minute.  
Maintenance: Clean the filters  
Turn off the water at the main  
before opening the valve.  
Remove the handle and escutcheon.  
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Grasp the wrench flats on the cartridge stop unit  
with a wrench.  
Hold the stop unit still with one wrench.  
Use a second wrench or a 17mm deep  
socket wrench to unscrew and remove the  
thermostatic cartridge.  
Failure to hold the stop unit steady  
may result in damage to the ceramic  
plates.  
Rinse the debris from the filters, using a  
soft toothbrush if necessary. Do not at-  
tempt to remove the screens.  
Lubricate the o-rings with white plumbers  
grease.  
Hold the stop unit steady. Install the ther-  
mostatic cartridge.  
Failure to hold the stop unit  
steady may result in damage  
to the ceramic plates.  
Install the escutcheon.  
Justify the handle.  
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Replacement parts  
1
6
2
13  
8
8
7
15  
14  
12  
8
16  
15  
8
14  
12  
5
4
13  
13  
15  
14  
12  
15  
14  
12  
8
8
3
16  
15  
8
17  
18  
12  
13  
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1
2
3
4
5
6
7
8
9
Solaris E handle  
Talis S handle  
C handle  
Metris S handle  
Focus S handle  
Allegro E handle  
Metro E handle  
handle escutcheon  
elbow  
88530XX0  
88549XX0  
88610XX0  
88713XX0  
88714XX0  
88719XX0  
88721XX0  
88734XX0  
28071XX0  
97159XX0  
94074000  
88512000  
13956XX0  
97779XX0  
96029000  
13914XX0  
88604XX0  
88735XX0  
28504XX1  
04072XX0  
28502XX1  
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11  
10  
10 handshower escutcheon  
11 check valve  
12 spout sealing ring  
13 aerator  
14 spout escutcheon  
15 screw  
16 aerator  
17 C spout  
18 escutcheon for C spout  
19 S 100 3-Jet handshower  
20 C 100 3-Jet handshower  
21 E 100 3-Jet handshower  
19  
20  
XX = color code  
00 = chrome  
62 = oil rubbed bronze  
82 = brushed nickel  
83 = polished nickel  
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Troubleshooting  
Problem  
Possible cause  
Solution  
Disconnect supplies from  
valve, reconnect to correct  
inlets  
Valve outputs both hot and  
cold water, but not mixed  
Supplies are reversed  
Loss of pressure as water is  
made warmer or cooler  
Filters clogged  
Clean the filters  
Water drips constantly from Ceramic plates in stop unit  
Replace cartridge.  
spout or handshower  
damaged  
Temperature is erratic  
Thermostatic cartridge dirty  
or faulty  
Clean the filters. If cleaning  
doesn't help, replace the  
thermostatic cartridge  
Handle turns freely but  
doesn't turn water on or off  
Handle not installed cor-  
rectly or handle screw not  
tightened.  
Reinstall handle. Make sure  
that the screw engages the  
slot. Tighten the handle  
screw.  
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Cleaning Recommendation for Hansgrohe Products  
Modern lavatory faucets, kitchen faucets, and showers consist of very different materials to comply with the needs of  
the market with regard to design and functionality. To avoid damage and returns, it is necessary to consider certain  
criteria when cleaning.  
Cleaning Materials for Faucets and Showers  
Acids are a necessary ingredient of cleaning materials for removing lime, however please pay attention to the follow-  
ing points when cleaning faucets and showers:  
Only use cleaning materials which are explicitly intended for this type of application.  
Never use cleaning materials which contain hydrochloric, formic, phosphoric, or acetic acid, as they cause  
considerable damage.  
Never mix one cleaning material with another.  
Never use cleaning materials or appliances with an abrasive effect, such as unsuitable cleaning powders, sponge  
pads, or micro fiber cloths.  
Cleaning Instructions for Faucets and Showers  
Please follow the cleaning material manufacturer’s instructions. In addition, pay attention to the following points:  
Clean the faucets and showers as and when required  
Use the amount of cleaning product and the amount of time recommended by the manufacturer. Do not leave the  
cleaner on the fixture longer than necessary.  
Regular cleaning can prevent calcification.  
When using spray cleaners, spray first onto a soft cloth or sponge. Never spray directly onto the faucet as drop-  
lets can enter openings and gaps and cause damage.  
After cleaning, rinse thoroughly with clean water to remove any cleaner residue.  
Important  
Residues of liquid soaps, shampoos, and shower foams can also cause damage, so rinse with clean water after using.  
Please note: if the surface is already damaged, the effect of cleaning materials will cause further damage.  
Components with damaged surfaces must be replaced or injury could result.  
Damage caused by improper treatment is not covered under the warranty.  
Limited Lifetime Consumer Warranty  
This product has been manufactured and tested to the highest quality standards by Hansgrohe, Inc. (“Hansgrohe”).  
This warranty is limited to Hansgrohe products which are purchased by a consumer in the United States after March 1,  
1996, and installed in either the United States or Canada.  
WHO IS COVERED BY THE WARRANTY  
This warranty extends to the original consumer purchaser only. This warranty is non-transferable.  
WHAT IS COVERED BY THE WARRANTY  
This warranty covers only your Hansgrohe manufactured product. Hansgrohe warrants this product against defects in  
material or workmanship as follows: Hansgrohe will repair at no charge for parts only or, at its option, replace any  
product or part of the product that proves defective because of improper workmanship and/or material, under normal  
installation, use, service and maintenance. If Hansgrohe is unable to provide a replacement and repair is not practical  
or cannot be timely made, Hansgrohe may elect to refund the purchase price in exchange for the return of the product.  
LENGTH OF WARRANTY  
Replacement or repaired parts of products will be covered for the term of this warranty as stated in the following two  
sentences. If you are a consumer who purchased the product for use primarily for personal, family, or household  
purposes, this warranty extends for as long as you own the product and the home in which the product is originally  
installed. If you purchased the product for use primarily for any other purpose, including, without limitation, a commer-  
cial purpose, this warranty extends only (i) for 1 year, with respect to Hansgrohe and Commercial products, and (ii) for  
5 years, with respect to AXOR products.  
THIS WARRANTY DOES NOT COVER, AND HANSGROHE WILL NOT PAY FOR:  
A. Conditions, malfunctions or damage not resulting from defects in material or workmanship.  
B. Conditions, malfunctions or damage resulting from (1) normal wear and tear, improper installation, improper  
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maintenance, misuse, abuse, negligence, accident or alteration, or (2) the use of abrasive or caustic cleaning  
agents or “no-rinse” cleaning products, or the use of the product in any manner contrary to the product instruc-  
tions. (3) Conditions in the home such as excessive water pressure or corrosion.  
C. Labor or other expenses for the disconnection, deinstallation, or return of the product for warranty service, or for  
installation or reinstallation of the product (including but not limited to proper packaging and shipping costs), or  
for installation or reinstallation of the product.  
D. Accessories, connected materials and products, or related products not manufactured by Hansgrohe.  
TO OBTAIN WARRANTY PARTS OR INFORMATION  
Contact your Hansgrohe retailer, or contact Technical Service at:  
Hansgrohe Inc.  
1492 Bluegrass Lakes Parkway  
Alpharetta GA 30004  
Toll-free (800) 334-0455.  
In requesting warranty service, you will need to provide  
1. The sales receipt or other evidence of the date and place of purchase.  
2. A description of the problem.  
3. Delivery of the product or the defective part, postage prepaid and carefully packed and insured, to Hansgrohe  
Inc. 1492 Bluegrass Lakes Parkway, Alpharetta, Georgia 30004, Attention: Technical Service, if required by  
Hansgrohe.  
When warranty service is completed, any repaired or replacement product or part will be returned to you postage  
prepaid.  
EXCLUSIONS AND LIMITATIONS  
REPAIR OR REPLACEMENT (OR, IN LIMITED CIRCUMSTANCES, REFUND OF THE PURCHASE PRICE) AS PROVIDED  
UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE PURCHASER. HANSGROHE NEITHER ASSUMES  
NOR AUTHORIZES ANY PERSON TO CREATE FOR IT ANY OBLIGATION OR LIABILITY IN CONNECTION WITH  
THIS PRODUCT.  
HANSGROHE SHALL NOT BE LIABLE TO PURCHASER OR ANY PERSON FOR ANY INCIDENTAL, SPECIAL, OR  
CONSEQUENTIAL DAMAGES, ARISING OUT OF BREACH OF THIS WARRANTY OR ANY IMPLIED WARRANTY  
(INCLUDING MERCHANTABILITY).  
Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation  
or exclusion may not apply to you. This warranty gives you specific legal rights, and you may have other rights which  
vary from State to State. You may be required by law to give us a reasonable opportunity to correct or cure any failure  
to comply before you can bring any action in court against us under the Magnuson-Moss Warranty Act.  
PRODUCT INSTRUCTIONS AND QUESTIONS  
Upon purchase or prior to installation, please carefully inspect your Hansgrohe product for any damage or visible  
defect. Prior to installing, always carefully study the enclosed instructions on the proper installation and the care and  
maintenance of the product. If you have questions at any time about the use, installation, or performance of your  
Hansgrohe product, or this warranty, please call or write to us or call us toll-free at 800 334 0455.  
Hansgrohe, Inc. 1490 Bluegrass Lakes Parkway Alpharetta, GA 30004  
Tel. 770-360-9880 Fax 770-360-9887  
www.hansgrohe-usa.com  
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