Installation Instructions / Warranty
Axor Citterio M
34315XX1
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Installation
Remove the covers.
Trim the plaster shields so that they extend 1/16” outside
the surface of the finished wall
Seal the wall around the plaster
shields with waterproof sealant.
Failure to seal the wall can lead
to possible water damage.
Use a 17 mm deep socket wrench to remove the
cartridges.
Install the new cartridges. The hot cartridge is marked
with notches.
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Push the extension spindle over the stem. Cut the exten-
sion spindle so that it extends 3/16” outside the surface
of the finished wall.
Remove the plug from the spout port.
Thread the coupling over the stem. Cut the coupling so
that it extends ¼” outside the surface of the finished wall.
For the spout: Measure the distance between the rough
and the end of the plaster shield Record this measure-
ment (“X”).
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Add 1 ¾” to this measurement.
Cut the connecting thread so that it is X + 1 ¾” long.
Wrap the threads on the connecting thread with Teflon
tape (1).
Use an 8 mm Allen wrench to install it in the rough (ꢀ).
Do not overtighten the connecting thread!
1
(3) Push the handle escutcheon against the wall. Install
the nut, color ring, and handle fixing set. Tighten the
screw.
2
3
The connecting thread should extend 1 1/8” outside the
surface of the finished wall.
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Push the spout escutcheon against the wall. Push the
spout over the connector. Tighten the screw with a ꢀ mm
Allen wrench.
Push the handles over the snap connectors.
In the off position, the handles should be horizontal.
If one of the handles is not horizontal, remove it (1), turn
it slightly (ꢀ), and reinstall it (3).
2
3
1
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User Instructions
Pivot the handle up to turn the water on.
Pivot it down to turn the water off. In the
“off” position, the handle is horizontal.
If the flow of water diminishes over time, use the spray
former tool to remove the spray former.
Flush the spray former with clear water.
Replace the spray former.
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Replacement parts
1ꢀ
13
10
11
7
1
6
5
9
4
ꢀ
8
3
1
ꢀ
3
4
5
6
7
8
9
handle
34095XX0
989ꢀ7000
9893ꢀ000
989ꢀ9000
98930XX0
96393000
98933000
989ꢀ6000
98935XX0
97530000
96350000
96351000
color ring set
handle fixing set
nut
handle escutcheon
fixing set
connecting thread
spray former
spout
10 seal
11 hot cartridge
1ꢀ cold cartridge
13 tool for spray former 98987000
XX = colors
00 = chrome
8ꢀ = brushed nickel
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Cleaning Recommendation for Hansgrohe Products
Modern lavatory faucets, kitchen faucets, and showers consist of very different materials to comply with the needs of the
market with regard to design and functionality. To avoid damage and returns, it is necessary to consider certain criteria when
cleaning.
Cleaning Materials for Faucets and Showers
Acids are a necessary ingredient of cleaning materials for removing lime, however please pay attention to the following points
when cleaning faucets and showers:
•
•
Only use cleaning materials which are explicitly intended for this type of application.
Never use cleaning materials which contain hydrochloric, formic, phosphoric, or acetic acid, as they cause considerable
damage.
•
•
Never mix one cleaning material with another.
Never use cleaning materials or appliances with an abrasive effect, such as unsuitable cleaning powders, sponge pads,
or micro fiber cloths.
Cleaning Instructions for Faucets and Showers
Please follow the cleaning material manufacturer’s instructions. In addition, pay attention to the following points:
•
•
Clean the faucets and showers as and when required
Use the amount of cleaning product and the amount of time recommended by the manufacturer. Do not leave the cleaner
on the fixture longer than necessary.
•
•
Regular cleaning can prevent calcification.
When using spray cleaners, spray first onto a soft cloth or sponge. Never spray directly onto the faucet as droplets can
enter openings and gaps and cause damage.
•
After cleaning, rinse thoroughly with clean water to remove any cleaner residue.
Important
Residues of liquid soaps, shampoos, and shower foams can also cause damage, so rinse with clean water after using.
Please note: if the surface is already damaged, the effect of cleaning materials will cause further damage.
Components with damaged surfaces must be replaced or injury could result.
Damage caused by improper treatment is not covered under the warranty.
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Limited Lifetime Consumer Warranty
This product has been manufactured and tested to the highest quality standards by Hansgrohe, Inc. (“Hansgrohe”). This
warranty is limited to Hansgrohe products which are purchased by a consumer in the United States after March 1, 1996, and
installed in either the United States or Canada.
WHO IS COVERED BY THE WARRANTY
This warranty extends to the original consumer purchaser only. This warranty is non-transferable.
WHAT IS COVERED BY THE WARRANTY
This warranty covers only your Hansgrohe manufactured product. Hansgrohe warrants this product against defects in material
or workmanship as follows: Hansgrohe will repair at no charge for parts only or, at its option, replace any product or part of
the product that proves defective because of improper workmanship and/or material, under normal installation, use, service
and maintenance. If Hansgrohe is unable to provide a replacement and repair is not practical or cannot be timely made,
Hansgrohe may elect to refund the purchase price in exchange for the return of the product.
LENGTH OF WARRANTY
Replacement or repaired parts of products will be covered for the term of this warranty as stated in the following two sentenc-
es. If you are a consumer who purchased the product for use primarily for personal, family, or household purposes, this war-
ranty extends for as long as you own the product and the home in which the product is originally installed. If you purchased
the product for use primarily for any other purpose, including, without limitation, a commercial purpose, this warranty extends
only (i) for 1 year, with respect to Hansgrohe and Commercial products, and (ii) for 5 years, with respect to AXOR products.
THIS WARRANTY DOES NOT COVER, AND HANSGROHE WILL NOT PAY FOR:
A. Conditions, malfunctions or damage not resulting from defects in material or workmanship.
B. Conditions, malfunctions or damage resulting from (1) normal wear and tear, improper installation, improper mainte-
nance, misuse, abuse, negligence, accident or alteration, or (ꢀ) the use of abrasive or caustic cleaning agents or “no-
rinse” cleaning products, or the use of the product in any manner contrary to the product instructions. (3) Conditions in the
home such as excessive water pressure or corrosion.
C. Labor or other expenses for the disconnection, deinstallation, or return of the product for warranty service, or for installa-
tion or reinstallation of the product (including but not limited to proper packaging and shipping costs), or for installation or
reinstallation of the product.
D. Accessories, connected materials and products, or related products not manufactured by Hansgrohe.
TO OBTAIN WARRANTY PARTS OR INFORMATION
Contact your Hansgrohe retailer, or contact Technical Service at:
Hansgrohe Inc.
149ꢀ Bluegrass Lakes Parkway
Alpharetta GA 30004
Toll-free (800) 334-0455.
In requesting warranty service, you will need to provide
1. The sales receipt or other evidence of the date and place of purchase.
ꢀ. A description of the problem.
3. Delivery of the product or the defective part, postage prepaid and carefully packed and insured, to Hansgrohe Inc. 149ꢀ
Bluegrass Lakes Parkway, Alpharetta, Georgia 30004, Attention: Technical Service, if required by Hansgrohe.
When warranty service is completed, any repaired or replacement product or part will be returned to you postage prepaid.
EXCLUSIONS AND LIMITATIONS
REPAIR OR REPLACEMENT (OR, IN LIMITED CIRCUMSTANCES, REFUND OF THE PURCHASE PRICE) AS PROVIDED UNDER
THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE PURCHASER. HANSGROHE NEITHER ASSUMES NOR AUTHORIZES
ANY PERSON TO CREATE FOR IT ANY OBLIGATION OR LIABILITY IN CONNECTION WITH THIS PRODUCT.
HANSGROHE SHALL NOT BE LIABLE TO PURCHASER OR ANY PERSON FOR ANY INCIDENTAL, SPECIAL, OR CONSE-
QUENTIAL DAMAGES, ARISING OUT OF BREACH OF THIS WARRANTY OR ANY IMPLIED WARRANTY (INCLUDING
MERCHANTABILITY).
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Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclu-
sion may not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from State
to State. You may be required by law to give us a reasonable opportunity to correct or cure any failure to comply before you
can bring any action in court against us under the Magnuson-Moss Warranty Act.
PRODUCT INSTRUCTIONS AND QUESTIONS
Upon purchase or prior to installation, please carefully inspect your Hansgrohe product for any damage or visible defect.
Prior to installing, always carefully study the enclosed instructions on the proper installation and the care and maintenance of
the product. If you have questions at any time about the use, installation, or performance of your Hansgrohe product, or this
warranty, please call or write to us or call us toll-free at 800 334 0455.
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Hansgrohe, Inc. • 1490 Bluegrass Lakes Parkway • Alpharetta, GA 30004
Tel. 770-360-9880 • Fax 770-360-9887
www.hansgrohe-usa.com
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