Alcatel Carrier Internetworking Solutions Cordless Telephone 4039 User Manual

Alcatel OmniPCX Office  
Alcatel 4038/4039/4068  
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User manual  
How  
Introduction  
How to use this guide  
Thank you for choosing a telephone from the 4038/4039/4068 range manufactured by Alcatel.  
Your Alcatel 4038/4039/4068 digital terminal has a new ergonomic layout for more effective communication.  
Actions  
Keypad  
c
2ab  
5jkl  
3def  
Lift the receiver.  
Hang up.  
Numeric keypad.  
Alphabetic keypad.  
o
6mn  
A large graphic screen, in conjunction with various keys and the navigator, allows you to make calls, configure and program  
your telephone,  
a receiver that is pleasant to use: it fits nicely in the hand with a flexible grip section,  
communication is even more convenient using the audio keys (loudspeaker, hands free),  
using the convenient alphabetic keypad, you can call your correspondents by name.  
Specific key on numeric keypad.  
2
Navigator  
Move the navigation key up, down, to the left or to the right.  
To go back one level (press and release) or to return to the welcome page (press and hold);  
during a conversation, can be used to access the different pages (Menu, Perso, etc.) and to return  
to the telephone screens.  
Display and display keys  
Audio keys  
Loudspeaker,  
hands free.  
Smith John  
Partial view of display.  
Display key.  
Adjustment “reduce”.  
Adjustment “increase”.  
Programmable keys and icons  
Other fixed keys  
Line key.  
Fixed key.  
Icon corresponding to key.  
MENU key.  
Voice mail access key.  
Other symbols used  
Means that the function is accessible from the Menu page.  
Means that the function is accessible from the Perso page.  
Means that the function is accessible from the Info page.  
Means that the function is subject to programming. If necessary, contact your installer.  
These symbols can be supplemented by small icons or text.  
2
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Contents  
Toc  
Getting to know your telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.6  
5.  
Keep in touch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.19  
1.  
2.  
Description of the screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.7  
5.1 Selecting calls to be diverted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.19  
5.2 Diverting calls to another number (immediate diversion). . . . . . . . . . . . . . . . . . . . . . . . . p.19  
5.3 Diverting your calls to your voice message service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.19  
5.4 When you return, consult recorded messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.19  
5.5 Activate/disable the personal assistant. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.19  
5.6 Personal assistant: reaching you with one number only . . . . . . . . . . . . . . . . . . . . . . . . . . p.20  
5.7 Diverting calls to your pager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.20  
5.8 Forwarding your calls from the receiving terminal (“Follow me”) . . . . . . . . . . . . . . . . . . p.20  
5.9 Applying a selective diversion. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.20  
5.10 Diverting all group calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.20  
5.11 Cancelling all diversions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.20  
5.12 Cancelling a specific diversion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.20  
5.13 Diverting calls when your line is busy (divert if busy) . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.21  
5.14 Do not disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.21  
5.15 Leaving a recorded message for internal callers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.21  
5.16 Consulting written messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.22  
5.17 Message notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.22  
1.1 Welcome screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.7  
1.2 Call management screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.8  
1.3 Application screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.8  
Using your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.9  
2.1 Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.9  
2.2 Receiving a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.9  
2.3 Using the telephone in "Hands free" mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.9  
2.4 Activating the loudspeaker during a conversation (receiver lifted). . . . . . . . . . . . . . . . . . p.10  
2.5 Calling your correspondent by name (company directory) . . . . . . . . . . . . . . . . . . . . . . . p.10  
2.6 Make calls via your programmed call keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.10  
2.7 Calling from the common directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.10  
2.8 Filtering calls using the voice mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.10  
2.9 Redialling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.11  
2.10 Requesting automatic callback if internal number is busy . . . . . . . . . . . . . . . . . . . . . . . . . p.11  
2.11 Answering an internal call in intercom mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.11  
2.13 Mute, so that your correspondent cannot hear you . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.11  
7.  
Managing your charges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.23  
6.1 Charging your calls directly to business accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.23  
6.2 Finding out the cost of an outside call made for an internal user from your terminal. . . p.23  
3.  
During a conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.12  
3.1 Making a second call during a conversation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.12  
3.2 Answering a second call during a conversation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.12  
3.3 Switching between calls (Broker call). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.12  
3.4 Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.13  
3.5 Three-way conference with internal and/or external correspondents (conference). . . . p.13  
3.6 Placing a call on hold (hold) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.13  
3.7 Placing an outside call on hold (parking) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.14  
3.8 Intrusion into an internal conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.14  
3.9 Store a number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.14  
3.10 Adjust audio volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.14  
Programming your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.24  
7.1 Initializing your voice mailbox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.24  
7.2 Customising your voice greeting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.24  
7.3 Modifying your personal code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.24  
7.4 Configuring the telephone ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.24  
7.5 Adjusting screen brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.25  
7.6 Selecting the welcome page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.25  
7.7 Selecting language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.25  
7.8 Programming direct call keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.25  
7.9 Programming direct call keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.25  
7.10 Programming an appointment reminder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.26  
7.11 Identify the terminal you are on. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.26  
7.12 Broadcasting background music on your loudspeaker . . . . . . . . . . . . . . . . . . . . . . . . . . . p.26  
7.13 Lock / unlock your telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.26  
7.14 Configuring the audio jack of your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.27  
7.15 Activating/deactivating "forced headset" mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.27  
7.16 Installing a Bluetooth® Wireless Technology headset (matching) . . . . . . . . . . . . . . . . . . p.27  
7.17 Using a Bluetooth® Wireless Technology headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.27  
7.18 Removing a Bluetooth® Wireless Technology headset . . . . . . . . . . . . . . . . . . . . . . . . . . p.27  
4.  
Sharing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.15  
4.1 Receiving supervised call ringing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.15  
4.2 Answering the general bell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.15  
4.3 Manager/secretary filtering. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.15  
4.4 Call pick-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.15  
4.5 Answering briefly in place of the operator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.16  
4.6 Hunting groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.16  
4.7 Calling an internal correspondent on his/her pager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.16  
4.8 Answering a call on your pager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.16  
4.9 Calling a correspondent on his/her loudspeaker. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.16  
4.10 Sending a written message to an internal correspondent . . . . . . . . . . . . . . . . . . . . . . . . . p.17  
4.11 Send a voice message copy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.17  
4.12 Sending a recorded message to a number / a distribution list . . . . . . . . . . . . . . . . . . . . . p.18  
4.13 Broadcasting a message on the loudspeakers of a station group . . . . . . . . . . . . . . . . . . . p.18  
Guarantee and clauses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.28  
4
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Display and display keys  
Getting to know your telephone  
Contains several lines and pages providing information on calls and the functions accessible via the 10 keys associated with the words on the  
screen.  
Telephone  
Transfer icon: pressing the key next to this icon allows you to program or change the transfer function.  
Indicator light  
Flashing green: incoming call.  
Flashing red: alarm.  
Adjust the tilt of the screen  
Headset connected.  
Appointment programmed.  
Telephone locked.  
Handset  
Silent mode activated.  
Display keys: pressing a display key activates the function shown associated with it on the screen.  
Navigation  
OK key: used to validate your choices and options while programming or configuring.  
Left-right navigator: used to move from one page to another.  
Up-down navigator: used to scroll through the content of a page.  
Back/Exit key: to return to previous menu (short press) or return to first screen (long press) ; during a conversation,  
provides access to welcome screens (Menu, Info, ...) and to return to the conversation icon screens.  
Welcome screens  
Menu page: contains all functions and applications accessible via the keys associated with  
the words on the screen.  
Perso page: contains call line keys (allowing supervision of calls) and programmable call  
keys.  
Info page: contains information on the telephone and the status of its functions: name, telephone number, number of messages,  
activation of transfer function, appointment reminder, etc.  
Socket for connecting headphones or a  
Hands-free / Loudspeaker unit  
Alphabetic keypad  
Call display  
Incoming call.  
Call in progress or outgoing call.  
Audio keys  
Hang-up key: to terminate a call.  
Hands-free/Loudspeaker Key: to make or answer a call without lifting the receiver.  
Lit in hands-free mode or headset mode (short press).  
Flashing in loudspeaker mode (long press).  
Call on hold*.  
Intercom/Mute key:  
During a conversation: press this key so that your correspondent can no longer hear you.  
Terminal idle: press this key to answer calls automatically without picking up the receiver.  
If you get two calls at the same time, you can switch from one call Left-right navigator: used to check calls.  
to the other by pressing the display key associated with each call.  
To adjust the loudspeaker or handset volume up or down  
Extension unit  
Function keys and programmable keys  
Guide key: used to obtain information on functions of the 'menu' page and to program key of the 'perso' page.  
An extension unit can be fitted to your telephone. This provides additional keys which  
Messaging key to access various mail services:  
can be configured as function keys, line keys, call keys, etc.  
To affix labels: push the holding strip of the unit backwards to you and lift it. Install  
the label under the keypad, in the housing designed for, and place the keypad back  
into position.  
if the key flashes, a new voice message or a new text message has been received.  
'Redial' key: to access the 'Redial' function.  
Programmable key (F1 and F2 keys):  
lit when the function associated with the key is activated.  
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Description of the screens  
Other  
1
Perso page: contains call line keys (allowing supervision of calls) and programmable call keys. The up-down navigator  
is used to access all the direct call keys (apart from those displayed by default). Direct call keys are programmed or  
modified via the Information key.  
Welcome screens  
1.1  
Menu page  
Perso page  
Info page  
Time and status icon  
Date  
Call forwarding icon:  
Stationary: no forwarding  
activated.  
Rotating: forwarding  
activated  
Scroll bar: shows  
the position on a  
page  
Info page: contains information on the telephone and the status of its functions: name, telephone number, number of  
messages, activation of transfer function, appointment reminder, etc.  
Displays the content of the  
page selected  
Menu page: contains all functions and applications accessible via the keys associated with the words on the screen.  
From this page, it is possible to adjust the ringer volume and screen brightness, program the time of an appointment,  
lock the terminal, define the default page displayed, configure voice mail, and access telephone functions such as calling  
back one of the last 10 numbers or intercepting calls.  
Left-right navigator:  
used to move from one page to another.  
Up-down navigator:  
used to scroll through the content of a page.  
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Description of the screens  
1
Call management screen  
Application screen  
1.2  
1.3  
Date  
Incoming call icon  
Time and status icon  
Date  
Application name  
Time and  
status icon  
Call holding icon  
Call in progress icon  
Application  
screen  
Incoming call presenta-  
tion screen. This screen is  
temporarily displayed when a  
call arrives and shows the  
name and/or number of the  
caller.  
Events screen  
Pop-up display of  
functions accessi-  
ble while the call is  
taking place  
Application screen: displays information relevant to programming or configuring the telephone.  
Events screen: displays events connected to the programming or configuration operations in progress,  
confirmation, rejection, error, etc.  
Each tab corresponds to a call, the status of which is symbolized by its icon (in progress, held, arrival of new call).  
When a call is in progress, use the left-right navigator to look at held or incoming calls.  
Use the up-down navigator to display the functions accessible. These functions (transfer, conference, etc.) are  
directly related to the status of the call consulted. For example, the transfer function will not be available  
between a call in progress or a held call and an incoming call.  
Back/Exit key:  
used to switch from a telephone screen to an application screen. For example, can be used while a call is in pro-  
gress to look up a number, program an appointment reminder, etc.  
Calls can also be managed from the Perso page.  
While the call is in progress, press the Back/Exit key and display the Perso page.  
Calls in progress or waiting are displayed on the different line keys. It is then possible to converse with the caller  
of your choice by pressing the key associated with him.  
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Using your telephone  
Other  
2
Making a call  
Receiving a call  
2.1  
2.2  
def  
OR  
OR  
o
OR  
OR  
mn  
mno  
jkl  
Paul  
is calling  
dial directly  
the number  
for your call  
lift the  
receiver  
number  
required  
lift the  
receiver  
hands free  
press the key next to the  
'Incoming call' icon  
Using the telephone in 'Hands free' mode  
2.3  
def  
OR  
OR  
o
n
m
jkl  
Terminal idle:  
hands free  
number  
required  
programmed line  
key  
correspondent’s  
name  
you are in hands free  
mode  
Paul  
in conversation  
press and  
release  
terminate  
your call  
during a conversation  
Call in progress:  
To make an external call, dial the outside line access code before dialling your  
correspondent's number. 9 is the default code for an outside line.  
Paul  
in conversation  
For the operator, dial '0' (by default).  
during a  
press and release  
conversation  
If the internal or outside number does not reply:  
During a conversation, you can lift the receiver without terminating the call.  
Interphony  
¤Call back  
Text  
OR  
OR  
broadcast a message on  
the loudspeaker of the  
free terminal  
request callback to a  
busy terminal  
send a written  
message  
OR  
go to next screen  
9
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Using your telephone  
2
Activating the loudspeaker during a conversation (receiver lifted) -  
Loudspeaker  
2.4  
Make calls via your programmed call keys  
2.6  
10:30  
Helen  
the loudspeaker key flashes  
PERSO  
Paul  
in conversation  
during a  
conversation  
activate loudspeaker  
(long press)  
access the  
'Perso' page  
find the correspondent  
you want to call from  
the programmed call  
keys  
call the chosen  
correspondent  
OR  
The key is no longer lit  
adjust volume  
(7 levels)  
deactivate  
loudspeaker  
(long press)  
Calling from the common directory  
2.7  
Your terminal has access to a common directory of outside numbers.  
def  
press and release the loudspeaker key to switch to hands free mode (light steady).  
o
n
m
5jkl  
directory  
number  
Calling your correspondent by name (company directory)  
2.5  
Filtering calls using the voice mailbox  
2.8  
Dial by name  
proposes a name followed by a corresponding  
telephone number and sequence number in list  
Paul  
001/003  
This service lets you filter incoming calls to your voice mailbox. When your caller leaves his message you can choose to  
communicate with him.  
Activating call screening :  
first letters of your  
correspondent’s name  
If name is OK:  
def  
2
o
n
m
5jkl  
OK  
'Voice mailbox  
screening'  
enteryourpersonal  
password  
same key to stop listening and  
deactivate the screening  
make the call  
programmed key  
When you receive a call :  
If name is not OK:  
you hear the message left by your  
caller  
1stname  
OR  
OR  
0
Paul  
is screened  
name or number of  
the caller  
hands free to take  
the call  
extend search in  
list  
erase last letter  
entered  
show next name  
OR  
OR  
OR  
OR  
to stop listening only  
show previous  
name  
return to main menu  
10  
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Using your telephone  
2
When your caller hangs up, intercom mode remains active.  
Redialling  
2.9  
To deactivate - Terminal idle:  
Redialling the last number dialled (redial):  
The corresponding LED goes out  
last number redial  
'redial' key  
(short press)  
Sending DTMF signals  
2.12  
Call back on the last 10 number dialled:  
During a conversation you sometimes have to send DTMF signals, such as with a voice server, an automated attendant or a  
remotely consulted answering machine.  
10:30  
Rediallist  
OR  
menu  
¤MFcode  
Paul  
'redial' key  
(long press)  
reach the 'Menu'  
page  
in conversation  
during a  
to activate  
conversation  
Call  
The function is automatically cancelled when you hang up.  
select the No. in the  
last ten issued  
call required number  
Requesting automatic callback if internal number is busy  
Mute, so that your correspondent cannot hear you  
2.10  
2.13  
You can hear your correspondent but he/she cannot hear you:  
¤Callback  
internal number busy  
callback request acknowledged  
The key lights up  
Paul  
in conversation  
Cancelling callback request:  
during a  
disable microphone  
conversation  
×Callback  
cancellation of callback request  
acknowledged  
The key is no longer lit  
resume the  
conversation  
Answering an internal call in intercom mode  
2.11  
You can answer without lifting the receiver. When you receive an internal call, your telephone rings and you are connected  
directly in hands free mode. The screen shows the caller’s identity.  
To activate - Terminal idle:  
corresponding LED lights up  
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During a conversation  
Other  
3
Making a second call during a conversation  
Answering a second call during a conversation  
3.1  
3.2  
A second correspondent is trying to call you:  
def  
New call  
no  
m
jkl  
Paul  
in conversation  
Paul  
in conversation  
Paul  
is calling  
during a  
conversation  
number of  
second  
during a  
conversation  
name or no. of the caller  
displayed for 3 seconds  
correspondent  
Answer call displayed  
Rediallist  
Indiv.rep.  
OR  
OR  
John  
in conversation  
Answer  
select the no. in the  
last ten issued if your  
telephone allows this  
operation  
to call a number in the  
directory  
the first call is on hold  
OR  
John  
in conversation  
line key for which  
icon is flashing  
the first call is on hold  
Other methods for calling a second correspondent  
To return to your first caller and end the conversation in progress  
ef  
d
Dial directly the number for your call.  
mno  
5jkl  
OR  
OR  
John  
Paul  
Name of second correspondent.  
in conversation  
in conversation  
key associated with the  
- To access the 'Redial' function (short press).  
- Call back on the last 10 number dialled (press and hold).  
'Incoming call' icon  
Programmed line key.  
Switching between calls (Broker call)  
3.3  
To cancel your second call and recover the first:  
During a conversation, a second call is on hold.  
To accept the second call:  
OR  
OR  
John  
Paul  
in conversation  
in conversation  
key associated with the  
'incoming call' icon  
John  
in conversation  
Paul  
in conversation  
key associated  
with the  
'Incoming call'  
icon  
your first call is placed on  
hold  
If you make an error, hang up: your telephone will ring and you will recover your first  
call.  
12  
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During a conversation  
3
After the conference, to leave your two correspondents talking together:  
Transferring a call  
3.4  
×Conference  
Transfer  
To transfer your call to another number:  
cancel the  
conference  
def  
o
mn  
jkl  
Paul  
John  
in conversation  
in conversation  
Placing a call on hold (hold)  
3.6  
during a  
conversation  
no. of the 2nd  
terminal  
the first call is on hold  
Exclusive hold:  
If the number receiving the transfer answers:  
During a conversation, you wish to place the call on hold and recover it later, on the same telephone.  
Transfer  
Hold  
Paul  
Paul  
in conversation  
on hold  
during a  
conversation  
your call is placed on hold  
You can also transfer your call immediately, without waiting for the number to answer, using either of the two methods described  
above.  
Recover the call on hold:  
Transfer between two outside calls is not generally possible (depends on country  
concerned and system configuration).  
Paul  
on hold  
Paul  
in conversation  
key associated with the  
Three-way conference with internal and/or external correspondents  
(conference)  
'Incoming call' icon  
3.5  
Common hold: (subject to programming)  
To recover your call on any telephone in your system.  
During a conversation, a second call is on hold:  
Hold  
Paul  
Paul  
in conversation  
on hold  
¤Conference  
John  
in conversation  
during a  
your call is placed on hold  
conversation  
Recover the call on hold from any telephone:  
select the 'conference'  
function  
Cancel conference and return to first correspondent (if conference is active):  
Paul  
in conversation  
×Conference  
key associated with  
the 'incoming call'  
icon  
Hang up on all correspondent (if conference is active):  
13  
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During a conversation  
3
Placing an outside call on hold (parking)  
Store a number  
3.7  
3.9  
You can place an outside call on hold and recover the call on another telephone:  
During a call, to save the number onto a call key:  
Parkcall  
Savetorep  
Paul  
Paul  
in conversation  
in conversation  
during a  
during a  
conversation  
conversation  
To recover the parked call:  
----------  
def  
Pickup  
Unparkcall  
o
mn  
jkl  
press a call key on  
the Perso page  
enter the name of  
your  
correspondent  
apply  
number of  
telephone from  
which call was  
parked  
Adjust audio volume  
3.10  
If the parked call is not recovered within a preset time (default value 1 min 30), it is  
transferred to the operator.  
During a call, to adjust the volume level of the loudspeaker or receiver:  
OR  
Paul  
Intrusion into an internal conversation  
3.8  
in conversation  
during a  
conversation  
adjust audio volume  
Your correspondent’s line is busy. If the number is not “protected” and if authorised, you can intrude into the call:  
¤Intrusion  
×Intrusion  
same key to exit  
Protection against intrusion:  
def  
o
mn  
5jkl  
'Protection of a  
enter the number  
call' programmed key  
Protection is cancelled when you hang up.  
14  
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Sharing  
Other  
4
Receiving supervised call ringing  
Call pick-up  
4.1  
4.4  
To receive the special ringing for calls to another number:  
You hear a telephone ringing in an office where no-one can answer. If authorised, you can answer the call on your own telephone.  
If the telephone ringing is in your own pick-up group:  
“Supervised call  
ringing” programmed  
key  
same key to cancel  
'Group call pick-up'  
programmed key  
If the telephone ringing is not in your pick-up group:  
Answering the general bell  
4.2  
10:30  
def  
Pickup  
Set  
menu  
mno  
5jkl  
When the operator is absent, outside calls to the operator are indicated by a general bell. To answer:  
reach the 'Menu'  
page  
number of  
telephone  
ringing  
10:30  
Pickup  
Generalbell  
menu  
reach the 'Menu'  
page  
def  
2
OR  
o
n
m
5jkl  
'Telephone call  
number of  
Manager/secretary filtering  
pick-up'  
programmed key  
telephone ringing  
4.3  
System configuration allows “manager/secretary” groups to be formed, so that the manager’s calls can be directed to one or more  
secretaries.  
The system can be configured to prevent call pick-up on certain telephones.  
From the manager’s or secretary’s telephone:  
incoming calls are filtered by a chosen person  
(secretary, etc.)  
“Filter”  
programmed key  
same key to cancel  
Filtering is indicated on the manager’s telephone by the icon corresponding to the  
“filtering” programmed key.  
15  
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Sharing  
4
Answering briefly in place of the operator  
Calling an internal correspondent on his/her pager  
4.5  
4.7  
Outside calls to the operator will ring on your telephone and you can answer the call:  
The number called does not answer and you know that the person called has a pager:  
your telephone will ring at the  
same time as the switchboard  
Paul  
is alerted  
“Operator  
help”  
programmed key  
same key to  
cancel  
your  
correspondent  
does not reply  
'Page' programmed  
key  
Calls to the switchboard:  
paging in progress is displayed  
calls to the switchboard will ring on  
your telephone  
“Operator help”  
programmed key  
Your correspondent can answer from any telephone in the system.  
Hunting groups  
4.6  
Hunting group call:  
Answering a call on your pager  
4.8  
Certain numbers can form a hunting group and can be called by dialling the group number.  
A call on your pager can be answered from any telephone within the system.  
def  
o
n
m
5jkl  
def  
2
your pager beeps  
o
no. of group to be called  
mn  
5jkl  
Temporary exit from your hunting group / Return into your group:  
'Answer page'  
programmed key  
your group  
number  
def  
o
mn  
5jkl  
Calling a correspondent on his/her loudspeaker  
4.9  
'Exit group'  
programmed key  
your group number  
Your internal correspondent does not answer. If authorised, you can remotely activate your correspondent’s phone:  
Belonging to a group does not affect the management of direct calls. A specific  
telephone within a group can always be called by using its own number.  
Interphony  
Paul  
is alerted  
your  
correspondent  
does not reply  
you are connected to the loudspeaker on your correspondent’s  
phone (if he/she has the hands free function)  
16  
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Sharing  
4
Sending a written message to an internal correspondent  
Send a voice message copy  
4.10  
4.11  
def  
def  
Text  
Voice  
Consult  
display number of new and  
old messages  
OR  
o
o
mn  
mn  
jkl  
5jkl  
number to be  
called  
enter the first letters of  
the name  
personal code  
Predefined message  
def  
mno  
Sendcopy  
2
OR  
5jkl  
Text Mail  
Gotomessage  
Call me back  
01/27  
OR  
selectmessageto  
copy by  
number to be  
called  
correspondent’s  
name  
first message in list  
(27)  
select the  
message to be  
sent  
enter the no. of  
the message to be  
sent (01 to 27)  
apply your choice  
consecutive  
presses  
Sendmessage  
Record  
OR  
Language  
send message  
record a comment*  
change language of  
message  
Personal message  
apply your choice  
apply your choice  
* To record a comment:  
Voice mail  
Voice mail  
recording  
Record  
Ready to record  
Create  
start recording the comment  
recording  
create a temporary  
personal message  
(alphabetic keypad)  
Stop  
Listen  
The 27 standard messages are shown below:  
end of recording  
replay comment  
1
2
3
4
5
6
7
8
9
Call me back  
15 Meeting on ___ (*)  
16 Meeting on ___ at _:_ (*)  
17 Out for a while  
Call me back tomorrow  
Call me back at _:_ (*)  
Call back _____ (*)  
Call the attendant  
Call the secretary  
I will call back at _:_ (*)  
Use paging  
Record  
OR  
OR  
18 Absent for the rest of the day  
19 Absent, back at _:_ (*)  
20 Absent, back on ___ at _:_ (*)  
21 On vacation, back on ___ (*)  
22 External meeting  
23 External meeting, back on ___ (*)  
24 I am in room nr __ (*)  
25 In a meeting - do not disturb  
26 At lunch  
re-record a comment  
send message  
Please fetch your fax  
10 Please fetch your mail  
11 Please cancel your forwarding  
12 Visitors are waiting  
13 You are expected at reception  
14 Meeting at _:_ (*)  
27 Indisposed  
(*) Messages to be completed using numeric keypad  
17  
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Sharing  
4
Sending a recorded message to a number / a distribution list  
4.12  
def  
Voice  
Sendmessage  
o
mn  
jkl  
personal code  
def  
Add  
OR  
o
mn  
jkl  
correspondent’s  
no. or list no.  
(00 to 50)  
correspondent’s name  
or list name (00 to 50)  
other correspondents  
if necessary  
apply  
Voice mail  
Record  
start message recording  
Stop  
Ready to record  
Voice mail  
recording  
recording  
Listen  
end of recording  
apply  
Record  
OR  
OR  
replay message  
re-record a message  
apply  
Broadcasting a message on the loudspeakers of a station group  
4.13  
A message not requiring an answer can be broadcast on the loudspeakers within your broadcast group:  
def  
speak, you have 20 seconds  
OR  
o
mn  
5jkl  
number of  
broadcast  
group  
The message will only be broadcast on terminals not in use and which have a  
loudspeaker.  
18  
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Keep in touch  
Other  
5
Selecting calls to be diverted  
Diverting your calls to your voice message service  
5.1  
5.3  
When a diversion is applied, you can select the types of call to be diverted: outside, internal, all.  
Immediate»VM  
diversion is acknowledged  
Forward  
Ext/Int  
Div: Ext/Loc  
select the type of Out/Int call  
type of call diverted  
is displayed  
When you return, consult recorded messages  
5.4  
Perso Assist:OFF  
Div: Ext / Loc  
Choice  
OR  
The light indicates that messages have been received.  
if the type of call is  
not appropriate  
all calls  
def  
Voice  
display number of new and old messages  
o
mn  
5jkl  
Perso Assist:OFF  
Div: Local  
Perso Assist:OFF  
Div: External  
personal code  
OR  
Consult  
display name of sender, with date, time and  
ranking of message  
internal or outside calls  
apply  
select message  
Diverting calls to another number (immediate diversion)  
5.2  
Play  
Clear  
Call  
OR  
OR  
The number can be your home, portable or car phone, voice message or an internal extension (operator, etc.).  
listen to message  
erase message  
call back sender of  
message  
def  
Immediate  
Rediallist  
OR  
mno  
jkl  
number to be  
called  
Sendcopy  
OR  
copy message  
Indiv.rep.  
diversion is acknowledged  
OR  
Activate/disable the personal assistant  
5.5  
You can make calls, but only the destination number can call you.  
Settings  
10:30  
Settings  
Assistant  
Assistant : OFF  
menu  
reach the 'Menu'  
page  
Settings  
Assistant : ON  
ON/OFF  
Choice  
apply  
19  
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Keep in touch  
5
Personal assistant: reaching you with one number only  
5.6  
Applying a selective diversion  
5.9  
You can selectively divert calls, according to the caller’s identity:  
10:30  
Settings  
Assistant  
Menu  
menu  
diversion is acknowledged  
reach the 'Menu'  
page  
select type of  
diversion  
'Selective  
diversion'  
programmed key  
InternalNr  
ExternalNr  
MobileNr  
dial number of a colleague  
or your secretary  
dial an outside line number  
dialnumberofyourmobile  
or DECT  
Diverting all group calls  
5.10  
You can divert all your group calls to another internal number:  
Operator  
def  
2
diversion is acknowledged  
o
n
m
activate/deactivatetransfer  
to operator  
apply  
5jkl  
'Divert group  
calls' programmed  
key  
number receiving  
diversion  
Diverting calls to your pager  
5.7  
Callers will thus be able to contact you while you are moving around the company:  
Cancelling all diversions  
5.11  
Topaging  
OR  
diversion is acknowledged  
Cancelfwd.  
programme another type of  
diversion  
OR  
OR  
'Divert to pager'  
programmed key  
'Cancel all diversions'  
programmed key  
Forwarding your calls from the receiving terminal (“Follow me”)  
5.8  
Cancelling a specific diversion  
5.12  
You wish to receive your calls in your present location:  
Use the “Follow me” function.  
def  
programmed key corresponding to type of diversion  
(group or selective)  
Followme  
o
mn  
5jkl  
your extension  
number  
def  
2
diversion is acknowledged  
OR  
o
mn  
5jkl  
'Forward calls'  
programmed key  
your extension  
number  
20  
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Keep in touch  
5
Diverting calls when your line is busy (divert if busy)  
Leaving a recorded message for internal callers  
5.13  
5.15  
Callers can be diverted to another telephone if you are already on the line.  
You can leave a message on your terminal which will be displayed on the screen of the terminal calling you.  
def  
Onbusy  
Textanswer  
diversion is acknowledged  
mno  
jkl  
number  
receiving  
diversion  
Predefined message:  
Text Mail  
Gotomessage  
Call me back  
01/27  
OR  
def  
OR  
mno  
jkl  
first message in list  
(27)  
select the  
message to be  
sent  
enter the no. of  
the message to be  
sent (01 to 27)  
apply your choice  
'Divert if busy'  
programmed key  
number  
receiving  
diversion  
Language  
Do not disturb  
5.14  
change language of  
apply your choice  
message  
You can make your terminal temporarily unavailable for all calls.  
Personal message:  
DoNotDisturb  
OR  
diversion is acknowledged  
Create  
'Do not disturb'  
programmed key  
create a temporary  
personal message  
(alphabetic keypad)  
apply your choice  
Callers wishing to contact you will see the 'Do Not Disturb' message displayed on their  
sets when they try to call.  
The 27 standard messages are shown below:  
1
2
3
4
5
6
7
8
9
Call me back  
15 Meeting on ___ (*)  
16 Meeting on ___ at _:_ (*)  
17 Out for a while  
Call me back tomorrow  
Call me back at _:_ (*)  
Call back _____ (*)  
Call the attendant  
Call the secretary  
I will call back at _:_ (*)  
Use paging  
18 Absent for the rest of the day  
19 Absent, back at _:_ (*)  
20 Absent, back on ___ at _:_ (*)  
21 On vacation, back on ___ (*)  
22 External meeting  
23 External meeting, back on ___ (*)  
24 I am in room nr __ (*)  
25 In a meeting - do not disturb  
26 At lunch  
Please fetch your fax  
10 Please fetch your mail  
11 Please cancel your forwarding  
12 Visitors are waiting  
13 You are expected at reception  
14 Meeting at _:_ (*)  
27 Indisposed  
(*) Messages to be completed using numeric keypad  
21  
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Keep in touch  
5
Consulting written messages  
Message notification  
5.16  
5.17  
The light indicates that messages have been received.  
A message is left in your mailbox but you are not at your desk. You can configure your telephone so that you receive notification  
of the message on another telephone.  
Messaging  
Text  
displays the sender's  
message on the screen  
Voice mail: 0  
10:30  
Text mails: 2  
Settings  
Notification  
menu  
number of  
messages  
received  
reach the 'Menu'  
page  
Activate/deactivate message notification  
Readmore  
Displays the rest of the message and  
the date and time it was left  
ON/OFF  
Choice  
press consecutively to  
activate/deactivate  
To pause recording  
apply  
Next message.  
Previous message.  
def  
Number  
o
n
m
5jkl  
Clear  
enter the number  
apply  
Erase message.  
Change the time slot  
The time slot during which notification is activated can be changed.  
Call  
Call back sender of message.  
def  
Schedule  
o
n
m
5jkl  
Sendmessage  
Savetorep  
Sending a written message to an internal correspondent.  
Save the sender's number in your directory.  
Terminate consultation.  
change times  
apply  
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Managing your charges  
Other  
6
At the end of the call, you are called back and you can:  
1. Read information concerning call (cost, duration, number of units...).  
Charging your calls directly to business accounts  
6.1  
OK  
name of internal user and cost of  
call  
You can charge the cost of your outside calls to business account numbers.  
def  
def  
2. Print a charge ticket.  
3. Terminate consultation.  
o
o
mn  
jkl  
mn  
5jkl  
Print  
OK  
“Business  
account code”  
programmed key  
enter the number  
of the terminal to  
receive the  
password for this  
internal telephone  
enter number for  
correspondent  
message  
Adding or changing a business code during a call:  
“Business account code during call” programmed key  
Finding out the cost of an outside call made for an internal user from  
your terminal  
6.2  
the call is placed on hold  
Paul  
in conversation  
during an internal  
conversation  
programmed key 'Meter  
Total Recall'  
def  
Transfer  
o
mn  
5jkl  
outside  
number  
called  
transfer call to your  
correspondent on hold  
23  
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Programming your telephone  
Other  
7
def  
def  
o
o
mn  
mn  
5jkl  
5jkl  
Initializing your voice mailbox  
7.1  
old code  
(4 digits)  
new code  
(4 digits)  
enter your personal code then record  
your name according to voice guide  
instructions  
light flashes  
As long as your voice mailbox has not been initialized, personal code is 1515.  
Your personal code is used to access your voice mailbox and to lock your telephone.  
Configuring the telephone ringer  
7.4  
10:30  
Settings  
My Phone  
Ringing  
Customising your voice greeting  
7.2  
menu  
You can replace the greeting message by a personal message  
reach the 'Menu'  
page  
10:30  
Settings  
Mailbox  
Persmessage  
T
T
Choose the tune.  
menu  
reach the 'Menu'  
page  
Melody  
Voice mail  
Ready to record  
Voice mail  
Record  
select the melody of your  
choice (16 tunes)  
apply your choice  
recording  
to start recording  
recording  
Adjusting the ringer volume.  
Stop  
Pause  
Default  
OR  
OR  
Volume  
end of recording  
to pause recording  
to return to the default  
message  
apply  
select the volume of your choice  
(12 levels)  
apply your choice  
T
T
Activate/deactivate silent mode.  
Modifying your personal code  
7.3  
Your personal code is used to access your voice mailbox and to lock your telephone.  
Silent  
On  
Off  
10:30  
Settings  
My options  
Password  
to activate  
to deactivate  
apply your choice  
menu  
Activate/disable meeting mode (progressive ringing).  
reach the 'Menu'  
page  
Progressive  
On  
Off  
to activate  
to deactivate  
apply your choice  
24  
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Programming your telephone  
7
T Activate/deactivate discreet ring mode.  
Selecting language  
7.7  
Beeps  
On  
Off  
to activate  
to deactivate  
apply your choice  
10:30  
Settings  
My options  
menu  
T Adjust ringer volume while a call arrives.  
reach the 'Menu'  
page  
Paul  
is calling  
Language  
Choice  
your telephone  
rings  
adjusting the ringer  
volume  
select the language of your  
choice  
apply your choice  
Adjusting screen brightness Alcatel 4038/4039  
7.5  
Programming direct call keys (Perso page:)  
7.8  
10:30  
Settings  
My Phone  
Contrast  
menu  
Name  
reach the 'Menu'  
page  
press a call key on the  
Perso page  
enter the name  
Screen  
Keys  
OR  
def  
Number  
2
o
mn  
increase or reduce the brightness of the screen  
or keys (of the extension unit) by pressing  
consecutively on the corresponding keys  
5jkl  
enter the number  
Programming direct call keys (F1 and F2 keys)  
7.9  
Selecting the welcome page  
7.6  
This function is used to choose the page displayed by default on the telephone.  
Name  
10:30  
Settings  
My options  
Homepage  
menu  
pressaprogrammable  
key (F1 or F2)  
enter the name  
def  
Number  
Choice  
2
o
6mn  
5jkl  
enter the number  
select the default page  
(consecutive presses)  
apply your choice  
25  
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Programming your telephone  
7
Programming an appointment reminder  
Identify the terminal you are on  
7.10  
7.11  
You can define the time of a temporary reminder (one in 24 hours) or a permanent reminder (every day at the same time).  
The number of your telephone is displayed on the 'Info' page.  
10:30  
Access the Info page using the navigator.  
Appointment  
Choice  
menu  
reach the 'Menu'  
page  
select the type of  
appointment (temporary  
or permanent)  
Broadcasting background music on your loudspeaker  
7.12  
def  
You can broadcast background music on the loudspeaker of your telephone (depending on configuration):  
o
mn  
jkl  
enter time of  
appointment  
apply the  
appointment  
time  
when telephone is not in use,  
background music is played  
(Long press)  
At the programmed time, your telephone rings:  
same key to cancel (Long  
press)  
If you are in conversation, the display flashes and an audio tone is generated. After  
three calls without reply, a temporary request is cancelled but a permanent request  
remains in memory.  
The music stops when a call is made or received and starts again when you hang up.  
If your calls are diverted to another terminal, the diversion is not applied to the  
reminder call.  
Lock / unlock your telephone  
7.13  
To cancel your reminder request:  
10:30  
Appointment  
Choice  
Clear  
menu  
10:30  
def  
Lock  
your telephone is  
locked/unlocked  
o
menu  
mn  
5jkl  
reach the 'Menu'  
page  
select the type of  
appointment  
(temporary or  
permanent)  
reach the 'Menu'  
depending the displayed  
informations, enter your  
password or confirm  
page  
26  
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Programming your telephone  
7
acknowledgement message  
and display of the headset  
icon on the terminal screen  
def  
mno  
5jkl  
Configuring the audio jack of your telephone  
7.14  
apply your choice  
enter the PIN  
code of the  
headset *  
By default, the audio jack of your telephone can be used to connect a headset, hands free kit or loudspeaker.  
10:30  
Settings  
My Phone  
Jack  
menu  
* Refer to the user documentation supplied with the headset.  
reach the 'Menu'  
page  
Using a Bluetooth® Wireless Technology headset - Alcatel 4068  
7.17  
Headset  
Handsfree  
Loudspeaker  
OR  
OR  
Refer to the user documentation supplied with the headset.  
Removing a Bluetooth® Wireless Technology headset  
- Alcatel 4068  
7.18  
Activating/deactivating 'forced headset' mode  
7.15  
10:30  
'Forced headset' mode must be activated as soon as a headset is installed instead of the receiver.  
Settings  
My Phone  
Bluetooth  
menu  
10:30  
Settings  
My Phone  
ForcedHead  
reach the 'Menu'  
page  
menu  
reach the 'Menu'  
page  
Mydevices  
display of the different equipment  
matched  
On  
Off  
select the equipment  
to be removed  
OR  
activating/deactivating 'forced headset' mode  
Delete  
message acknowledging the  
equipment has been removed  
Installing a Bluetooth® Wireless Technology headset (matching)  
- Alcatel 4068  
7.16  
apply your choice  
Before a Bluetooth® headset can be used, it must be correctly matched to the terminal. Before performing the matching  
operation, the headset must be in detectable mode*.  
10:30  
Settings  
My Phone  
Bluetooth  
menu  
reach the 'Menu'  
page  
Searches for Bluetooth® equipment;  
wait until the type of equipment  
detected and the address is displayed  
Adddevices  
select the relevant  
equipment  
27  
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Guarantee and clauses  
howtoc  
Independently of the legal warranty that covers this appliance, it is guaranteed for 1 year,  
parts and labour, counting from the date indicated on your invoice.  
The invoice will be demanded if making a claim under the warranty. The warranty does not  
however apply in the following cases: in the event of use that does not comply with the  
instructions given in this user’s manual, faults or damage caused by natural wear, damage  
resulting from a cause external to the appliance (e.g. impact, fall, exposure to dampness,  
etc.), noncompliant installation or modifications or repairs carried out by people who are  
not approved by the manufacturer or retailer.  
Warning: never place your telephone in contact with water. To clean your telephone, you  
may however use a damp soft cloth. Never use solvents (trichlorethylene, acetone, etc.)  
which may damage the plastic parts of your telephone. Never spray it with cleaning  
products.  
Earpiece may retain magnetic objects.  
The wording is not contractual and may be subject to change. Some functions of your  
telephone are controlled by a software key and the configuration of the unit.  
Declaration of compliance  
EC: We, Alcatel Business Systems, hereby declare that we assume the Alcatel 4038/4039/  
4068 product to be compliant with the essential requirements of Directive 1999/5/CE of  
the European Parliament and Council. A copy of the original of this declaration of  
compliance can be obtained from your installer.  
Alcatel 4068  
This apparatus makes use of a frequency spectrum, which use is not harmonized  
throughout the countries of the EC. The frequency spectrum may be shared with other  
applications and its operation is subject to the following two conditions: (1) this device may  
not cause harmful interference, and (2) this device must accept any interference received,  
including interference that may cause undesired operation. The device is designed and  
manufactured not to exceed the emission limits for exposure to radio frequency energy in  
SAR (Specific Absorption Rate) set by the concerned countries (Federal Communications  
Commission for the United-States).  
Alcatel Business Systems, in keeping with its policy of constant product improvement for  
the customer, reserves the right to modify product specifications without prior notice.  
Copyright © Alcatel Business Systems. 2004. All rights reserved.  
MU19001BSAB-O400ed01-0705  
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