Axis Communications Security Camera Q1635 User Manual

AXIS Q1635 Network Camera  
Installation Guide  
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television reception, which can be determined by turning  
Disposal and Recycling  
the equipment off and on, the user is encouraged to try to When this product has reached the end of its useful life,  
correct the interference by one or more of the following  
measures:  
dispose of it according to local laws and regulations. For  
information about your nearest designated collection point,  
contact your local authority responsible for waste disposal.  
In accordance with local legislation, penalties may be  
applicable for incorrect disposal of this waste.  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and  
receiver.  
Connect the equipment into an outlet on a circuit  
different from that to which the receiver is connected.  
Consult the dealer or an experienced radio/TV  
technician for help.  
Europe  
This symbol means that the product shall not be  
disposed of together with household or commercial waste.  
Directive 2012/19/EU on waste electrical and electronic  
equipment (WEEE) is applicable in the European Union  
member states. To prevent potential harm to human health  
and the environment, the product must be disposed of in  
an approved and environmentally safe recycling process.  
For information about your nearest designated collection  
point, contact your local authority responsible for waste  
disposal. Businesses should contact the product supplier for  
information about how to dispose of this product correctly.  
To be used in a residential area or a demanding electrical  
environment, the product shall be connected using a  
shielded network cable (STP) that is properly grounded.  
Canada  
This digital apparatus complies with CAN ICES-3 (Class B).  
The product shall be connected using a shielded network  
cable (STP) that is properly grounded.  
Cet appareil numérique est conforme à la norme  
CAN NMB-3 (classe B). Le produit doit être connecté à  
l'aide d'un câble réseau blindé (STP) qui est correctement  
mis à la terre.  
This product complies with the requirements of  
Directive 2011/65/EU on the restriction of the use of  
certain hazardous substances in electrical and electronic  
equipment (RoHS).  
Europe  
This digital equipment fulfills the requirements for RF  
emission according to the Class B limit of EN 55022. The  
product shall be connected using a shielded network cable  
(STP) that is properly grounded.  
China  
This product complies with the requirements of the  
legislative act Administration on the Control of Pollution  
Caused by Electronic Information Products (ACPEIP).  
This product fulfills the requirements for immunity  
according to EN 61000-6-1 residential, commercial and  
light-industrial environments.  
This product fulfills the requirements for immunity  
according to EN 61000-6-2 industrial environments.  
Contact Information  
Axis Communications AB  
Emdalavägen 14  
223 69 Lund  
Sweden  
Tel: +46 46 272 18 00  
Fax: +46 46 13 61 30  
This product fulfills the requirements for immunity  
according to EN 55024 office and commercial environments  
Australia/New Zealand  
This digital equipment fulfills the requirements for RF  
emission according to the Class B limit of AS/NZS CISPR 22.  
The product shall be connected using a shielded network  
cable (STP) that is properly grounded.  
Japan  
この装置は、クラスB 情  
報技術装置です。この装置  
は、家庭環境で使用することを目 的としています  
が、この装置がラジオやテレビジョン受信機に近  
して使用されると、 受信障害を引き起こすこと  
があります。 取扱説明書に従って正しい取り扱い  
をして下さい。 本製は、シールドネットワーク  
ケーブル(STP)を使用して続してください。また  
適切に地してください。  
Korea  
이 기기는 가정용(B급) 전자파적합기기로서 주로  
가정에서 사용하는 것을 목적으로 하며, 모든 지  
역에서 사용할 수 있습니다. 적절히 접지된 STP  
(shielded twisted pair) 케이블을 사용하여 제품  
을 연결 하십시오.  
Safety  
This product complies with IEC/EN/UL 60950-1, Safety of  
Information Technology Equipment. If its connecting cables  
are routed outdoors, the product shall be grounded either  
through a shielded network cable (STP) or other appropriate  
method.  
The power supply used with this product shall fulfill  
the requirements for Safety Extra Low Voltage  
(SELV) and Limited Power Source (LPS) according to  
IEC/EN/UL 60950-1.  
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AXIS Q1635 Network Camera  
Safety Information  
Read through this Installation Guide carefully before installing the product. Keep the Installation  
Guide for future reference.  
Hazard Levels  
DANGER  
WARNING  
CAUTION  
NOTICE  
Indicates a hazardous situation which, if not avoided, will result in  
death or serious injury.  
Indicates a hazardous situation which, if not avoided, could result  
in death or serious injury.  
Indicates a hazardous situation which, if not avoided, could result  
in minor or moderate injury.  
Indicates a situation which, if not avoided, could result in damage  
to property.  
Other Message Levels  
Important  
Indicates significant information which is essential for the product  
to function correctly.  
Note  
Indicates useful information which helps in getting the most out  
of the product.  
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AXIS Q1635 Network Camera  
Safety Instructions  
NOTICE  
• The Axis product shall be used in compliance with local laws and regulations.  
• To use the Axis product outdoors, or in similar environments, it shall be installed in an  
approved outdoor housing.  
• Store the Axis product in a dry and ventilated environment.  
• Avoid exposing the Axis product to shocks or heavy pressure.  
• Do not install the product on unstable brackets, surfaces or walls.  
• Use only applicable tools when installing the Axis product. Excessive force could cause  
damage to the product.  
• Do not use chemicals, caustic agents, or aerosol cleaners.  
• Use a clean cloth dampened with pure water for cleaning.  
• Use only accessories that comply with technical specification of the product. These can be  
provided by Axis or a third party.  
• Use only spare parts provided by or recommended by Axis.  
• Do not attempt to repair the product by yourself. Contact Axis support or your Axis  
reseller for service matters.  
Transportation  
NOTICE  
• When transporting the Axis product, use the original packaging or equivalent to prevent  
damage to the product.  
Battery  
The Axis product uses a 3.0 V BR/CR2032 lithium battery as the power supply for its internal  
real-time clock (RTC). Under normal conditions this battery will last for a minimum of five years.  
Low battery power affects the operation of the RTC, causing it to reset at every power-up. When  
the battery needs replacing, a log message will appear in the product’s server report. For more  
information about the server report, see the product´s setup pages or contact Axis support.  
The battery should not be replaced unless required, but if the battery does need replacing, contact  
Axis support at www.axis.com/techsup for assistance.  
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AXIS Q1635 Network Camera  
WARNING  
• Risk of explosion if the battery is incorrectly replaced.  
• Replace only with an identical battery or a battery which is recommended by Axis.  
• Dispose of used batteries according to local regulations or the battery manufacturer's  
instructions.  
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8
AXIS Q1635 Network Camera  
Installation Guide  
This Installation Guide provides instructions for installing AXIS Q1635 Network Camera on your  
network. For other aspects of using the product, see the User Manual available at www.axis.com  
Installation Steps  
1. Make sure the package contents, tools and other materials necessary for the installation  
are in order. See page 9 .  
2. Study the hardware overview. See page 10.  
3. Study the specifications. See page 15.  
4. Install the hardware. See page 19.  
5. Access the product. See page 19.  
6. Set the focus. See page 19.  
Package Contents  
AXIS Q1635 Network Camera  
2–pin connector block for power input  
4–pin I/O connector block for connecting external devices  
2–pin RS485/422 connector block (x2)  
Camera stand  
Allen key resitorx T20  
Installation and Management Software CD  
Printed materials  
-
-
-
Installation Guide (this document)  
Extra serial number label (x2)  
AVHS Authentication key  
Optional Accessories  
For information about available accessories, including power accessories and outdoor housings  
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AXIS Q1635 Network Camera  
Hardware Overview  
1.  
2.  
3.  
4.  
Status LED indicator  
Focus ring  
Lock screw for focus ring  
Zoom puller  
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AXIS Q1635 Network Camera  
5.  
6.  
7.  
8.  
I/O connector  
Iris connector  
Power connector  
Power LED indicator  
Network LED indicator  
RS485/RS422 connector  
Network connector (PoE)  
Control button (1)  
Function button (2)  
microSD Card slot  
Audio in  
9.  
10.  
11.  
12.  
13.  
14.  
15.  
16.  
Audio out  
Important  
If the Axis product is installed in an external camera housing, leave an unobstructed cylinder-shaped  
zone with Ø85 mm (3 3/8 in) around the lens to enable lens movements within the housing.  
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AXIS Q1635 Network Camera  
LED Indicators  
LED  
Color  
Indication  
Net-  
work  
Green  
Steady for connection to a 100 Mbit/s network. Flashes for network  
activity.  
Amber  
Steady for connection to a 10 Mbit/s network. Flashes for network  
activity.  
Unlit  
No network connection.  
Status  
Power  
Green  
Amber  
Red  
Steady green for normal operation.  
Steady during startup and when restoring settings.  
Slow flash for failed upgrade.  
Green  
Amber  
Normal operation.  
Flashes green/amber during firmware upgrade.  
Note  
• The Status LED can be configured to be unlit during normal operation. To configure, go  
to Setup > System Options > Ports & Devices > LED. See the online help for more  
information.  
• The Status LED can be configured to flash while an event is active.  
• The Status LED can be configured to flash for identifying the unit. Go to Setup > System  
Options > Maintenance .  
• The Power LED can be configured to be unlit during normal operation. To configure, go  
to Setup > System Options > Ports & Devices > LED. See the online help for more  
information.  
• The Network LED can be disabled so that it does not flash when there is network traffic.  
To configure, go to Setup > System Options > Ports & Devices > LED. See the online  
help for more information.  
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AXIS Q1635 Network Camera  
Status LED Behavior for Focus Assistant  
Color  
Indication  
Green  
Focus Assistant is enabled  
The lens is optimally adjusted  
Amber  
Red  
The camera has been moved, or an object has been inserted in front of the lens.  
Exit and restart the Focus Assistant.  
The lens is less optimally adjusted.  
The camera has been moved, or an object has been inserted in front of the lens.  
Exit and restart the Focus Assistant.  
The lens is poorly adjusted.  
Buzzer Signal for Focus Assistant  
Buzzer  
Lens  
Fast interval  
Medium interval  
Slow interval  
Optimally adjusted  
Less optimally adjusted  
Poorly adjusted  
Status LED Behavior and Buzzer Signal for Levelling Assistant  
For information on the Function button used for levelling the camera, see Connectors and Buttons.  
Press and hold the function button (2) for more than two seconds to level the camera.  
When the camera is level, both LEDs are steady green, and the beep is continuous.  
When the camera is not level, the LEDs flash a combination of red, green and orange, and  
the beep occurs at slow intervals.  
Both LEDs briefly flash green to indicate that the levelling is getting better.  
Connectors and Buttons  
For specifications and operating conditions, see page 15.  
Network Connector  
RJ45 Ethernet connector with Power over Ethernet (PoE).  
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AXIS Q1635 Network Camera  
NOTICE  
Due to local regulations or the environmental and electrical conditions in which the product  
is to be used, a shielded network cable (STP) may be appropriate or required. All cables  
connecting the product to the network and that are routed outdoors or in demanding  
electrical environments shall be intended for their specific use. Make sure that the network  
devices are installed in accordance with the manufacturer’s instructions. For information  
about regulatory requirements, see Electromagnetic Compatibility (EMC) on page 2 .  
I/O Connector  
Use with external devices in combination with, for example, tampering alarms, motion detection,  
event triggering, time lapse recording and alarm notifications. In addition to the 0 V DC reference  
point and power (DC output), the I/O connector provides the interface to:  
Digital output – For connecting external devices such as relays and LEDs. Connected  
devices can be activated by the VAPIX® Application Programming Interface, output  
buttons on the Live View page or by an Action Rule. The output will show as active  
(shown under System Options > Ports & Devices) if the alarm device is activated.  
Digital input – An alarm input for connecting devices that can toggle between an open  
and closed circuit, for example: PIRs, door/window contacts, glass break detectors,  
etc. When a signal is received the state changes and the input becomes active (shown  
under System Options > Ports & Devices).  
Power Connector  
2-pin terminal block for power input. Use a Safety Extra Low Voltage (SELV) compliant limited  
power source (LPS) with either a rated output power limited to 100 W or a rated output current  
limited to 5 A.  
Mini DC connector. Use the supplied adapter.  
Audio Connector  
The Axis product has the following audio connectors:  
Audio in (pink) – 3.5 mm input for a mono microphone, or a line-in mono signal.  
Audio out (green) – 3.5 mm output for audio (line level) that can be connected to  
a public address (PA) system or an active speaker with a built-in amplifier. A stereo  
connector must be used for audio out.  
RS485/RS422 Connector  
Two terminal blocks for RS485/RS422 serial interface used to control auxiliary equipment such  
as PTZ devices.  
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AXIS Q1635 Network Camera  
SD Card Slot  
A microSD card (not included) can be used for local recording with removable storage. For more  
information, see Specifications on page 15.  
NOTICE  
To prevent corruption of recordings, the SD card should be unmounted before removal. To  
unmount, go to Setup > System Options > Storage > SD Card and click Unmount.  
Note  
For SD card recommendations see www.axis.com  
Control Button  
The control button is used for:  
Resetting the product to factory default settings. See page 22.  
Connecting to an AXIS Video Hosting System service or AXIS Internet Dynamic DNS  
Service. For more information about these services, see the User Manual.  
Function Button  
The function button has multiple functions:  
Levelling assistant – This function helps to ensure the camera is level. Press the button  
for about 3 seconds to start the levelling assistant and press again to stop the leveling  
assistant. The status LED (see ) and buzzer signal (see page 13) assist levelling of the  
camera. The camera is level when the buzzer beeps continuously.  
Focus assistant – This function is used for enabling the Focus Assistant. To enable the  
focus assistant, press and very quickly release the button. Press again to stop the focus  
assistant. For more information, see page 20.  
Specifications  
Operating Conditions  
The Axis product is intended for indoor use.  
Product  
Temperature  
Humidity  
AXIS Q1635  
0 °C to 55 °C  
(32 °F to 131 °F)  
10-85% RH (non-condensing)  
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AXIS Q1635 Network Camera  
I/O connector  
4–pin terminal block for:  
• 0 V DC (-)  
• Auxiliary power (DC output)  
• Digital Input  
• Digital Output  
Function  
0 V DC (-)  
DC output  
Pin Notes  
Specifications  
1
2
Can be used to power auxiliary equipment.  
Note: This pin can only be used as power out. Max load = 50 mA  
12 V DC  
3–  
4
Configurable  
(Input or  
Output)  
Digital input – Connect to pin 1 to activate,  
or leave floating (unconnected) to deactivate.  
0 to max 30 V DC  
Digital output – Connected to pin 1 when  
activated, floating (unconnected) when  
deactivated. If used with an inductive load,  
e.g. a relay, a diode must be connected in  
parallel with the load, for protection against  
voltage transients.  
0 to max 30 V DC, open  
drain, 100 mA  
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AXIS Q1635 Network Camera  
Setup example:  
3.  
4.  
I/O configured as input  
I/O configured as output  
Power Connector  
2-pin terminal block for  
power input. Use a Safety  
Extra Low Voltage (SELV)  
compliant limited power  
source (LPS) with either a  
rated output power limited  
to 100 W or a rated output  
current limited to 5 A.  
DC power input  
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AXIS Q1635 Network Camera  
Audio Connector  
3.5 mm audio  
connectors (stereo)  
1 Tip  
2 Ring  
3 Sleeve  
Ground  
Ground  
Audio Input  
Microphone/Line in  
Line out (mono)  
Audio Output  
RS485/422 Connector  
Two 2-pin terminal blocks for RS485/RS422 serial  
interface. The serial port can be configured to support:  
• Two-wire RS485 half duplex  
• Four-wire RS485 full duplex  
• Two-wire RS422 simplex  
• Four-wire RS422 full duplex point to point  
communication  
Function  
Pin  
Notes  
1
RS485B alt  
RS485/422 RX(B)  
RX pair for all modes (combined RX/TX for 2-wire RS485)  
2
RS485A alt  
RS485/422 RX(A)  
3
4
TX pair for RS422 and 4-wire RS485  
RS485/RS422 TX(B)  
RS485/RS422 TX(A)  
Important  
The recommended maximum cable length is 30 m (98.4 ft).  
SD Card Slot  
Supports microSD cards with up to 64 GB of storage. For best recording performance, use  
a microSDHC UHS-I or microSDXC UHS-I card. In temperatures below – 25° C use industrial  
grade SD card.  
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AXIS Q1635 Network Camera  
Install the Hardware  
NOTICE  
Due to local regulations or the environmental and electrical conditions in which the  
product is to be used, a shielded network cable (STP) may be appropriate or required. Any  
network cables that are routed outdoors or in demanding electrical environments shall be  
shielded (STP) and intended for their specific use.  
1. Optionally connect external input/output devices, such as alarm devices. See on page 15  
for information on the terminal connector pins.  
2. Optionally connect an active speaker and/or external microphone.  
3. Connect the camera to the network using a shielded network cable.  
4. Connect power, using one of the methods listed below:  
-
PoE (Power over Ethernet). PoE is automatically detected when the network  
cable is connected.  
-
Connect an external power adapter to the power connector block. See  
Connectors and Buttons on page 13.  
5. Check that the indicator LEDs indicate the correct conditions. See the table on page  
12 for more details. Note that the Status LED can be configured to be unlit during  
normal operation.  
6. Optionally insert a microSD card (not included) into the SD card slot.  
NOTICE  
To prevent corruption of recordings, the SD card should be unmounted before it is ejected.  
To unmount, go to Setup > System Options > Storage > SD Card and click Unmount.  
Access the Product  
Use the tools provided on the Installation and Management Software CD to assign an IP address,  
set the password and access the video stream. This information is also available from the support  
Adjust Focus  
To adjust the zoom and focus follow these instructions:  
Note  
Set focus as precisely as possible with the focus ring or Focus Assistant before starting  
automatic fine tuning. Using the focus ring normally gives the best result.  
• The iris should always be opened to its maximum while focusing. This gives the smallest  
depth of field and thus the best conditions for correct focusing.  
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AXIS Q1635 Network Camera  
1. Open the product’s home page and go to Setup > Basic Setup > Focus.  
2. Under the Basic tab, click Open iris. If the button is inactive the iris is already open.  
3. If focus has been set before, click Reset to reset the back focus.  
4. Loosen the zoom puller and the lock screw for the focus ring (see Hardware Overview  
on page 10) on the lens by turning them counter-clockwise. Move the zoom puller and  
the focus ring to set zoom and focus and check the quality of the image in the image  
window. If the camera is mounted so that you cannot look at the image and move  
the zoom puller and the focus ring at the same time, use the Focus Assistant instead.  
See Focus Assistant on page 20.  
5. Re-tighten the zoom puller and the lock screw for the focus ring.  
6. On the Focus page, click Fine-tune focus automatically and wait until automatic fine  
tuning is completed.  
7. Click Enable iris. If the button is inactive the iris is already enabled.  
8. If needed, make further adjustments under the Advanced tab. See the online help for  
more information.  
Focus Assistant  
Note  
• The view in front of the camera should not be changed during focus adjustment (steps  
5 and 6). If the camera is moved, or if a finger or other object is placed in front of the  
lens, steps 3 - 7 will have to be repeated.  
• If movements in front of the camera cannot be avoided, the Focus Assistant should not  
be used.  
• If the camera is mounted so that the Function button cannot be accessed, you can still  
use the Focus Assistant. Follow the instructions below but mount the camera after step  
4, pressing the Function button instead and skip step 7.  
To focus your network camera using the Focus Assistant, follow steps 1 - 3 under Adjust Focus on  
page 19 before you start with the steps below. See Hardware Overview on page 10.  
1. Mount or place the camera so that it cannot be moved.  
2. Loosen the zoom puller by turning it counter-clockwise. Move the puller to set the  
zoom level. Re-tighten the zoom puller.  
3. Set the camera to its extreme distant-focus position by loosening the lock screw for the  
focus ring and turning the focus ring fully counter-clockwise.  
4. Press and quickly release the Function button. When the Status LED flashes green, the  
Focus Assistant is enabled.  
If the Status LED flashes either red or amber before you are able to adjust the lens, skip  
to step 7 to exit the Focus Assistant and repeat steps 3 - 7. See the notes above. See  
5. Gently turn the focus ring clockwise until it stops.  
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20  
 
AXIS Q1635 Network Camera  
6. Turn the focus ring slowly counter-clockwise until the status indicator flashes green  
or amber (not red).  
7. To exit the Focus Assistant, press the Function button again. The Focus Assistant is  
switched off automatically after 15 minutes.  
8. Retighten the lock screw for the focus ring.  
9. Open the Live View page in the web browser and check the quality of the image.  
10. On the Focus page, click Fine-tune focus automatically and wait until automatic fine  
tuning is completed.  
11. Click Enable iris. If the button is inactive the iris is already enabled.  
12. If needed, make further adjustments under the Advanced tab. See the online help for  
more information.  
Replace the Lens  
It is possible to use optional lenses for the Axis product.  
To replace the lens:  
1. Disconnect the iris cable.  
2. Unscrew the standard lens.  
3. Attach and screw on the new lens.  
To change the iris configuration:  
1. Go to Setup > Video and Audio > Camera Settings. Iris configuration shows the  
current configured iris type.  
2. Click Edit.  
3. Select the installed iris lens from the drop-down list and click OK.  
To change the iris configuration for P-iris lenses not listed in the drop-down list:  
1. Download the iris configuration file from www.axis.com  
2. Go to Setup > Video and Audio > Camera Settings. Iris configuration shows the  
current configured iris type.  
3. In Iris configuration: Click Edit.  
4. Go to the Upload tab.  
5. Click Browse and select the configuration file.  
6. Click Upload. The installed iris lens should now be included in the Iris Selection  
drop-down list.  
7. Select the installed iris lens from the drop-down list and click OK.  
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21  
AXIS Q1635 Network Camera  
Note  
• If you select a DC iris configuration file for a P-iris lens, an error message will appear  
below the iris configuration type in the Camera Settings page. For custom DC Iris lenses,  
select Generic DC Iris option.  
• There is no need to restart the product after changing the lens. However, the product must  
be restarted if you are interchanging between a P-iris, DC-Iris or fixed/manual iris lens. In  
order to set the focus and position the lens, the product must be connected to the network.  
Reset to Factory Default Settings  
Important  
Reset to factory default should be used with caution. A reset to factory default will reset  
all settings, including the IP address, to the factory default values.  
Note  
The installation and management software tools are available on the CD supplied with the  
product and from the support pages on www.axis.com/techsup  
To reset the product to the factory default settings:  
1. Disconnect power from the product.  
2. Press and hold the control button and reconnect power. See Hardware Overview on  
page 10.  
3. Keep the control button pressed for about 15–30 seconds until the status LED indicator  
flashes amber.  
4. Release the control button. The process is complete when the status LED indicator turns  
green. The product has been reset to the factory default settings. If no DHCP server is  
available on the network, the default IP address is 192.168.0.90  
5. Using the installation and management software tools, assign an IP address, set the  
password, and access the video stream.  
6. Refocus the product.  
It is also possible to reset parameters to factory default via the web interface. Go to Setup  
> System Options > Maintenance.  
Further Information  
The User Manual is available at www.axis.com  
Visit www.axis.com/techsup to check if there is updated firmware available for your network  
product. To see the currently installed firmware version, go to Setup > About.  
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AXIS Q1635 Network Camera  
Visit Axis learning center www.axis.com/academy for useful trainings, webinars, tutorials and  
guides.  
Warranty Information  
For information about Axis’ product warranty and thereto related information, see  
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23  
Installation Guide  
AXIS Q1635 Network Camera  
© Axis Communications AB, 2014  
Ver. M1.2  
Date: December 2014  
Part No. 61117  
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