Axis Communications Security Camera Q1614 E User Manual

AXIS Q1614-E Network Camera

User Manual

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About this Document

•

Electromagnetic Compatibility (EMC) Directive 2004/108/EC. See

Electromagnetic Compatibility (EMC) on page 2 .

This manual is intended for administrators and users of the AXIS

Q1614/Q1614–E Fixed Dome Network Camera, and is applicable to

ﬁrmware 5.60 and later. It includes instructions for using and managing

the product on your network. Previous experience of networking

will be of use when using this product. Some knowledge of UNIX or

Linux-based systems may also be beneﬁcial, for developing shell scripts

and applications. Later versions of this document will be posted to the

Axis website, as required. See also the product’s online help, available

via the web-based interface.

•

Low Voltage (LVD) Directive 2006/95/EC. See Safety on page 3 .

Restrictions of Hazardous Substances (RoHS) Directive 20 1 1 /65/EU.

See Disposal and Recycling on page 3 .

A copy of the original declaration of conformity may be obtained from

Axis Communications AB. See Contact Information on page 3 .

Electromagnetic Compatibility (EMC)

This equipment has been designed and tested to fulﬁll applicable

standards for:

•

Radio frequency emission when installed according to the

instructions and used in its intended environment.

Immunity to electrical and electromagnetic phenomena when

installed according to the instructions and used in its intended

environment.

Legal Considerations

Video and audio surveillance can be regulated by laws that vary from

country to country. Check the laws in your local region before using

this product for surveillance purposes.

•

This product includes one (1) H.264 decoder license and one (1) AAC

decoder license. To purchase further licenses, contact your reseller.

USA

Using an unshielded network cable (UTP) – This equipment has

been tested using an unshielded network cable (UTP) and found to

comply with the limits for a Class A digital device, pursuant to part

15 of the FCC Rules. These limits are designed to provide reasonable

protection against harmful interference when the equipment is

operated in a commercial environment. This equipment generates,

uses, and can radiate radio frequency energy and, if not installed and

used in accordance with the instruction manual, may cause harmful

interference to radio communications. Operation of this equipment in a

residential area is likely to cause harmful interference in which case

the user will be required to correct the interference at his own expense.

Liability

Every care has been taken in the preparation of this document. Please

inform your local Axis ofﬁce of any inaccuracies or omissions. Axis

Communications AB cannot be held responsible for any technical or

typographical errors and reserves the right to make changes to the

product and manuals without prior notice. Axis Communications AB

makes no warranty of any kind with regard to the material contained

within this document, including, but not limited to, the implied

warranties of merchantability and ﬁtness for a particular purpose. Axis

Communications AB shall not be liable nor responsible for incidental or

consequential damages in connection with the furnishing, performance

or use of this material. This product is only to be used for its intended

purpose.

Using a shielded network cable (STP) – This equipment has also

been tested using a shielded network cable (STP) and found to comply

with the limits for a Class B digital device, pursuant to part 15 of the

FCC Rules. These limits are designed to provide reasonable protection

against harmful interference in a residential installation. This

equipment generates, uses and can radiate radio frequency energy and,

if not installed and used in accordance with the instructions, may cause

harmful interference to radio communications. However, there is no

guarantee that interference will not occur in a particular installation. If

this equipment does cause harmful interference to radio or television

reception, which can be determined by turning the equipment off and

on, the user is encouraged to try to correct the interference by one or

more of the following measures:

Intellectual Property Rights

Axis AB has intellectual property rights relating to technology embodied

in the product described in this document. In particular, and without

limitation, these intellectual property rights may include one or more

of the patents listed at www.axis.com/patent.htm and one or more

additional patents or pending patent applications in the US and other

countries.

This product contains licensed third-party software. See the menu item

“About” in the product’s user interface for more information.

This product contains source code copyright Apple Computer,

Inc., under the terms of Apple Public Source License 2.0 (see

www.opensource.apple.com/apsl). The source code is available from

https://developer.apple.com/bonjour/

•

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from

that to which the receiver is connected.

•

Consult the dealer or an experienced radio/TV technician for help.

To be used in a residential area or a demanding electrical environment,

the product shall be connected using a shielded network cable (STP)

that is properly grounded.

Equipment Modiﬁcations

This equipment must be installed and used in strict accordance with the

instructions given in the user documentation. This equipment contains

no user-serviceable components. Unauthorized equipment changes or

modiﬁcations will invalidate all applicable regulatory certiﬁcations

and approvals.

Canada

This Class B digital apparatus complies with Canadian ICES-003. The

product shall be connected using a shielded network cable (STP) that is

properly grounded.

Cet appareil numérique de la classe B est confome à la norme

NMB-003 du Canada. Le produit doit être connecté à l'aide d'un câble

réseau blindé (STP) qui est correctement mis à la terre.

Trademark Acknowledgments

AXIS COMMUNICATIONS, AXIS, ETRAX, ARTPEC and VAPIX are

registered trademarks or trademark applications of Axis AB in various

jurisdictions. All other company names and products are trademarks or

registered trademarks of their respective companies.

Europe

This digital equipment fulﬁlls the requirements for RF emission

according to the Class B limit of EN 55022. The product shall be

connected using a shielded network cable (STP) that is properly

grounded.

Apple, Boa, Apache, Bonjour, Ethernet, Internet Explorer, Linux,

Microsoft, Mozilla, Real, SMPTE, QuickTime, UNIX, Windows, Windows

Vista and WWW are registered trademarks of the respective holders.

Java and all Java-based trademarks and logos are trademarks or

registered trademarks of Oracle and/or its afﬁliates. UPnP^TMis a

certiﬁcation mark of the UPnP^TMImplementers Corporation.

SD, SDHC and SDXC are trademarks or registered trademarks of SD-3C,

LLC in the United States, other countries or both. Also, miniSD, microSD,

miniSDHC, microSDHC, microSDXC are all trademarks or registered

trademarks of SD-3C, LLC in the United States, other countries or both.

This product fulﬁlls the requirements for emission and immunity

according to EN 50121-4 and IEC 62236-4 railway applications.

This product fulﬁlls the requirements for immunity according

to EN 61000-6-1 residential, commercial and light-industrial

environments.

This product fulﬁlls the requirements for immunity according to

EN 61000-6-2 industrial environments.

This product fulﬁlls the requirements for immunity according to

EN 55024 ofﬁce and commercial environments

Regulatory Information

Europe

Australia/New Zealand

This digital equipment fulﬁlls the requirements for RF emission

according to the Class B limit of AS/NZS CISPR 22. The product shall

This product complies with the applicable CE marking directives

and harmonized standards:

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be connected using a shielded network cable (STP) that is properly

grounded.

act Administration on the Control of Pollution Caused by Electronic

Information Products (ACPEIP).

Japan

Contact Information

この装置は、クラスB 情

報技術装置です。この装置は、家

Axis Communications AB

Emdalavägen 14

庭環境で使用することを目的としていますが、この装置が

ラジオやテレビジョン受信機に近接

して使用されると、受

223 69 Lund

Sweden

信障害を引き起こすことがあります。取扱説明書に従って

正しい取り扱いをして下さい。本製品

は、シールドネット

Tel: +46 46 272 18 00

ワークケーブル(STP)を使用して接

Fax: +46 46 13 61 30

続してください。また

適切に接

地してください。

www.axis.com

Korea

이 기기는 가정용(B급) 전자파적합기기로서 주로 가정에

서 사용하는 것을 목적으로 하며, 모든 지역에서 사용할 수

있습니다. 적절히 접지된 STP (shielded twisted pair) 케이

블을 사용하여 제품을 연결 하십시오.

Support

Should you require any technical assistance, please contact your Axis

reseller. If your questions cannot be answered immediately, your

reseller will forward your queries through the appropriate channels to

ensure a rapid response. If you are connected to the Internet, you can:

Safety

This product complies with IEC/EN/UL 60950-1 and

IEC/EN/UL 60950-22, Safety of Information Technology

Equipment. The product shall be grounded either through a shielded

network cable (STP) or other appropriate method.

•

download user documentation and software updates

ﬁnd answers to resolved problems in the FAQ database. Search

by product, category, or phrase

•

report problems to Axis support staff by logging in to your private

support area

The power supply used with this product shall fulﬁll the requirements

for Safety Extra Low Voltage (SELV) and Limited Power Source (LPS)

according to IEC/EN/UL 60950-1.

•

chat with Axis support staff (selected countries only)

visit Axis Support at www.axis.com/techsup/

This product complies with IEC/EN/UL 60950-1 an-

d IEC/EN/UL 60950-22, Safety of Information Technology Equipment.

The product shall be grounded either through a shielded network cable

(STP) or other appropriate method.

Learn More!

Visit Axis learning center www.axis.com/academy/ for useful trainings,

webinars, tutorials and guides.

Battery

The Axis product uses a 3.0 V BR/CR2032 lithium battery as the power

supply for its internal real-time clock (RTC). Under normal conditions

this battery will last for a minimum of ﬁve years.

Low battery power affects the operation of the RTC, causing it to reset

at every power-up. When the battery needs replacing, a log message

will appear in the product’s server report. For more information about

the server report, see the product´s setup pages or contact Axis support.

The battery should not be replaced unless required, but if the battery

does need replacing, contact Axis support at www.axis.com/techsup for

assistance.

WARNING

• Risk of explosion if the battery is incorrectly replaced.

• Replace only with an identical battery or a battery which is

recommended by Axis.

• Dispose of used batteries according to local regulations or

the battery manufacturer's instructions.

Disposal and Recycling

When this product has reached the end of its useful life, dispose of

it according to local laws and regulations. For information about

your nearest designated collection point, contact your local authority

responsible for waste disposal. In accordance with local legislation,

penalties may be applicable for incorrect disposal of this waste.

Europe

This symbol means that the product shall not be disposed of

together with household or commercial waste. Directive 2012/19/EU

on waste electrical and electronic equipment (WEEE) is applicable in

the European Union member states. To prevent potential harm to

human health and the environment, the product must be disposed

of in an approved and environmentally safe recycling process. For

information about your nearest designated collection point, contact

your local authority responsible for waste disposal. Businesses should

contact the product supplier for information about how to dispose

of this product correctly.

This product complies with the requirements of Directive 2011/65/EU on

the restriction of the use of certain hazardous substances in electrical

and electronic equipment (RoHS).

China

This product complies with the requirements of the legislative

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AXIS Q1614-E Network Camera

Table of Contents

Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Status LED Behavior for Focus Assistant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Buzzer Signal for Focus Assistant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Status LED Behavior and Buzzer Signal for Levelling Assistant . . . . . . . . . . . 11

Replace the Lens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Access the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Access from a Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Access from the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Set the Root Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

The Live View Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Media Streams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

How to Stream H.264 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

MJPEG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

AXIS Media Control (AMC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Alternative Methods of Accessing the Video Stream . . . . . . . . . . . . . . . . . . . . 18

Access Audio Streams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Set Up the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Basic Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Focus Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Video and Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Video Stream . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Stream Proﬁles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Camera Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

View Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Overlay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Privacy Mask . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Focus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Audio Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Audio Clips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Conﬁgure the Live View Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

PTZ (Pan Tilt Zoom) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Preset Positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Guard Tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Install PTZ Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Control Queue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Detectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Camera Tampering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Motion Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Audio Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Application Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Install Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Application Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Set Up Action Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Add Recipients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Create Schedules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Set Up Recurrences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Recordings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Find Recordings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Play Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Export Video Clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Continuous Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Languages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

System Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Date & Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

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AXIS Q1614-E Network Camera

Table of Contents

Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Ports & Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Reset to Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Check the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Upgrade the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Symptoms, Possible Causes and Remedial Actions . . . . . . . . . . . . . . . . . . . . . 62

Technical Speciﬁcations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Performance Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

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AXIS Q1614-E Network Camera

Hardware Overview

Status LED indicator

Zoom puller

Focus puller

I/O connector

Iris connector

Power connector

Power LED indicator

Network LED indicator

RS485/RS422 connector

Network connector (PoE)

Control button (1)

Function button (2)

microSD Card slot

Audio in

10.

11.

12.

13.

14.

15.

Audio out

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AXIS Q1614-E Network Camera

Hardware Overview

Sunshield adjustment screw (2x)

Sunshield

Product number (P/N) & Serial number (S/N). The serial number may be required during installation.

Top Cover

De-humidifying membrane. Do not remove!

Network camera

Safety wire tab

Cable holes with cable gland

Bottom cover screws (4x)

Cable cover

Cable cover screws (2x)

Network connector

Bottom cover

10.

11.

12.

13.

14.

15.

Caution!

Heater.

May be hot.

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AXIS Q1614-E Network Camera

Hardware Overview

Network cable (route through wall bracket)

Bottom cover

Bottom cover screws (4x)

Bracket adjustment screw

Wall bracket

Connectors and Buttons

For technical speciﬁcations, see page 65.

Network Connector

RJ45 Ethernet connector with Power over Ethernet (PoE).

NOTICE

Due to local regulations or the environmental and electrical conditions in which the product is to be used, a shielded network

cable (STP) may be appropriate or required. All cables connecting the product to the network and that are routed outdoors

or in demanding electrical environments shall be intended for their speciﬁc use. Make sure that the network devices

are installed in accordance with the manufacturer’s instructions. For information about regulatory requirements, see

Electromagnetic Compatibility (EMC) on page 2 .

I/O Connector

Use with external devices in combination with, for example, tampering alarms, motion detection, event triggering, time lapse recording

and alarm notiﬁcations. In addition to the 0 V DC reference point and power (DC output), the I/O connector provides the interface to:

•

Digital output – For connecting external devices such as relays and LEDs. Connected devices can be activated by the

VAPIX® Application Programming Interface, output buttons on the Live View page or by an Action Rule. The output will

show as active (shown under System Options > Ports & Devices) if the alarm device is activated.

•

Digital input – An alarm input for connecting devices that can toggle between an open and closed circuit, for example:

PIRs, door/window contacts, glass break detectors, etc. When a signal is received the state changes and the input becomes

active (shown under System Options > Ports & Devices).

Note

The I/O connector is connected to the housing (fan/heater) on delivery. In the case of a fan or heater error, an input signal

will be triggered in the camera. Set up an action rule in the camera to conﬁgure which action the signal shall trigger. For

information about events and action rules, see Events on page 41.

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AXIS Q1614-E Network Camera

Hardware Overview

Audio Connector

The Axis product has the following audio connectors:

•

Audio in (pink) – 3.5 mm input for a mono microphone, or a line-in mono signal.

Audio out (green) – 3.5 mm output for audio (line level) that can be connected to a public address (PA) system or an

active speaker with a built-in ampliﬁer. A stereo connector must be used for audio out.

RS485/RS422 Connector

Two terminal blocks for RS485/RS422 serial interface used to control auxiliary equipment such as PTZ devices.

SD Card Slot

A microSD card (not included) can be used for local recording with removable storage. For more information, see Technical

Speciﬁcations on page 65.

NOTICE

To prevent corruption of recordings, the SD card should be unmounted before removal. To unmount, go to Setup > System

Options > Storage > SD Card and click Unmount.

Note

For SD card recommendations see www.axis.com

Control Button

The control button is used for:

•

Resetting the product to factory default settings. See page 60.

Connecting to an AXIS Video Hosting System service. See page 52. To connect, press and hold the button for about 3

seconds until the Status LED ﬂashes green.

•

Connecting to AXIS Internet Dynamic DNS Service. See page 52. To connect, press and hold the button for about 3 seconds.

Function Button

The function button has multiple functions:

•

Levelling assistant – This function helps to ensure the camera is level. Press the button for about 3 seconds to start the

levelling assistant and press again to stop the leveling assistant. The status LED (see page 11) and buzzer signal (see page

10) assist levelling of the camera. The camera is level when the buzzer beeps continuously.

Focus assistant – This function is used for enabling the Focus Assistant. To enable the focus assistant, press and very

quickly release the button. Press again to stop the focus assistant. For more information, see the Installation Guide.

LED Indicators

LED

Color

Green

Amber

Unlit

Indication

Network

Steady for connection to a 100 Mbit/s network. Flashes for network activity.

Steady for connection to a 10 Mbit/s network. Flashes for network activity.

No network connection.

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AXIS Q1614-E Network Camera

Hardware Overview

Status

Power

Green

Amber

Red

Steady green for normal operation.

Steady during startup and when restoring settings.

Slow ﬂash for failed upgrade.

Green

Amber

Normal operation.

Flashes green/amber during ﬁrmware upgrade.

Note

• The Status LED can be conﬁgured to be unlit during normal operation. To conﬁgure, go to Setup > System Options > Ports

& Devices > LED. See the online help for more information.

• The Status LED can be conﬁgured to ﬂash while an event is active.

• The Status LED can be conﬁgured to ﬂash for identifying the unit. Go to Setup > System Options > Maintenance .

• The Power LED can be conﬁgured to be unlit during normal operation. To conﬁgure, go to Setup > System Options > Ports

& Devices > LED. See the online help for more information.

• The Network LED can be disabled so that it does not ﬂash when there is network trafﬁc. To conﬁgure, go to Setup > System

Options > Ports & Devices > LED. See the online help for more information.

LED

Color

Indication

Housing

(fan and heater)

Green

Normal operation.

Flashing

green

Single ﬂash: Heater error

Double ﬂash: Fan error

Triple ﬂash: General error

Alarm events will be triggered through the camera’s input port.

Contact your Axis reseller for information about spare parts and troubleshooting.

Note

This status LED referred to in the table above is located in the housing.

Status LED Behavior for Focus Assistant

Color

Indication

Green

Focus Assistant is enabled

The lens is optimally adjusted

Amber

Red

The camera has been moved, or an object has been inserted in front of the lens. Exit and restart the

Focus Assistant.

The lens is less optimally adjusted.

The camera has been moved, or an object has been inserted in front of the lens. Exit and restart the

Focus Assistant.

The lens is poorly adjusted.

Buzzer Signal for Focus Assistant

Buzzer

Lens

Fast interval

Medium interval

Slow interval

Optimally adjusted

Less optimally adjusted

Poorly adjusted

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AXIS Q1614-E Network Camera

Hardware Overview

Status LED Behavior and Buzzer Signal for Levelling Assistant

For information on the Function button used for levelling the camera, see Connectors and Buttons.

Color

Buzzer

Camera position

Level

Fixed green

Flashing green

Flashing orange

Flashing red

Continuous beep

Fast interval

Medium interval

Slow interval

Almost level

Not level

Far from level

Replace the Lens

It is possible to use optional lenses for the Axis product.

To replace the lens:

1. Disconnect the iris cable.

2. Unscrew the standard lens.

3. Attach and screw on the new lens.

To change the iris conﬁguration:

1. Go to Setup > Video and Audio > Camera Settings. Iris conﬁguration shows the current conﬁgured iris type.

2. Click Edit.

3. Select the installed iris lens from the drop-down list and click OK.

To change the iris conﬁguration for P-iris lenses not listed in the drop-down list:

1. Download the iris conﬁguration ﬁle from www.axis.com

2. Go to Setup > Video and Audio > Camera Settings. Iris conﬁguration shows the current conﬁgured iris type.

3. In Iris conﬁguration: Click Edit.

4. Go to the Upload tab.

5. Click Browse and select the conﬁguration ﬁle.

6. Click Upload. The installed iris lens should now be included in the Iris Selection drop-down list.

7. Select the installed iris lens from the drop-down list and click OK.

Note

• If you select a DC iris conﬁguration ﬁle for a P-iris lens, an error message will appear below the iris conﬁguration type in the

Camera Settings page. For custom DC Iris lenses, select Generic DC Iris option.

• There is no need to restart the product after changing the lens. However, the product must be restarted if you are

interchanging between a P-iris, DC-Iris or ﬁxed/manual iris lens. In order to set the focus and position the lens, the

product must be connected to the network.

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AXIS Q1614-E Network Camera

Access the Product

To install the Axis product, refer to the Installation Guide supplied with the product.

The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows,

Safari with Macintosh and Firefox with other operating systems. See Technical Speciﬁcations on page 65.

To view streaming video in Internet Explorer, allow installation of AXIS Media Control (AMC) when prompted.

The Axis product includes one (1) H.264 decoder license for viewing video streams and one (1) AAC audio license. The licenses are

automatically installed with AMC. The administrator can disable the installation of the decoders, to prevent installation of unlicensed

copies.

Note

• QuickTime^TMis also supported for viewing H.264 streams and for audio.

• If your computer restricts the use of additional software components, the product can be conﬁgured to use a Java applet

for viewing Motion JPEG.

Access from a Browser

1. Start a browser (Internet Explorer, Firefox, Safari).

2. Enter the IP address or host name of the Axis product in the browser’s Location/Address ﬁeld. To access the product from a

Macintosh computer (Mac OS X), click on the Bonjour tab and select the product from the drop-down list.

If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For information about how to

discover and assign an IP address, see the Installation and Management Software CD or the document Assign an IP Address

and Access the Video Stream on Axis Support web at www.axis.com/techsup

3. Enter your user name and password. If this is the ﬁrst time the product is accessed, the root password must ﬁrst be

conﬁgured. For instructions, see Set the Root Password on page 12.

4. The product’s Live View page opens in your browser.

Note

The controls and layout of the Live View page may have been customized to meet speciﬁc installation requirements and

user preferences. Consequently, some of the examples and functions featured here may differ from those displayed in

your own Live View page.

Access from the Internet

Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must

conﬁgure your network router to allow incoming data trafﬁc to the product. To do this, enable the NAT-traversal feature, which

will attempt to automatically conﬁgure the router to allow access to the product. This is enabled from Setup > System Options >

Network > TCP/IP Advanced.

For more information, see NAT traversal (port mapping) for IPv4 on page 53. See also AXIS Internet Dynamic DNS Service at

www.axiscam.net

For Technical notes on this and other topics, visit the Axis Support web at www.axis.com/techsup

Set the Root Password

To access the Axis product, you must set the password for the default administrator user root. This is done in the Conﬁgure Root

Password dialog, which opens when the product is accessed for the ﬁrst time.

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AXIS Q1614-E Network Camera

Access the Product

To prevent network eavesdropping, the root password can be set via an encrypted HTTPS connection, which requires an HTTPS

certiﬁcate. HTTPS (Hypertext Transfer Protocol over SSL) is a protocol used to encrypt trafﬁc between web browsers and servers. The

HTTPS certiﬁcate ensures encrypted exchange of information. See HTTPS on page 48.

The default administrator user name root is permanent and cannot be deleted. If the password for root is lost, the product must be

reset to the factory default settings. See Reset to Factory Default Settings on page 60.

To set the password via a standard HTTP connection, enter it directly in the dialog.

To set the password via an encrypted HTTPS connection, follow these steps:

1. Click Use HTTPS.

A temporary certiﬁcate (valid for one year) is created, enabling encryption of all trafﬁc to and from the product, and the

password can now be set securely.

2. Enter a password and then re-enter it to conﬁrm the spelling.

3. Click OK. The password has now been conﬁgured.

PTZ Mode

PTZ mode is set the ﬁrst time the Axis product is accessed and can only be changed by resetting the product to factory default.

Digital PTZ is the default mode and should be used when a pan/tilt motor is not used.

If the camera is mounted to a pan/tilt motor, select Uploadable PTZ driver. For information about how to upload a PTZ driver, see

Install PTZ Driver on page 34.

Conﬁgure Capture Mode

Capture mode deﬁnes the maximum resolution and maximum frame rate available in the Axis product. The capture mode setting also

affects the camera’s angle of view.

Select the desired capture mode from the drop-down list and click OK.

See also the online help

Basic Setup

Basic Setup provides shortcuts to the settings that should be made before using the Axis product:

1. Users. See page 48.

2. TCP/IP. See page 51.

3. Date & Time. See page 50.

4. Video Stream. See page 21.

5. Focus. See page 28

6. Audio Settings. See page 29.

The Basic Setup menu can be disabled from System Options > Security > Users.

Focus Adjustment

The focus can be adjusted under Basic Setup > Focus. Follow the on-screen instructions to adjust the focus. For further information

about focus, refer to the product’s Installation Guide.

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AXIS Q1614-E Network Camera

Video and Audio

The video and audio settings can be used to optimize video and audio quality. You can conﬁgure the following:

•

Video stream settings. See page 21.

Stream proﬁles. See page 22.

Camera settings. See page 23.

View area. See page 26.

Overlay image. See page 26.

Privacy mask. See page 28.

Focus. See page 28.

Audio settings. See page 29.

Audio clips. See page 30.

Video Stream

You can deﬁne the following video stream settings from Video & Audio > Video Stream:

•

Image. See page 21.

Audio. See page 29.

H.264. See page 22.

MJPEG. See page 22.

Pixel Counter

The pixel counter shows the number of pixels in an area of the image. The pixel counter is useful in situations where there is a

requirement that the image is a certain size, for example in face recognition.

The pixel counter can be accessed from:

•

Video & Audio > Video Stream. Under Preview, click Open and select the Show pixel counter option to enable the

rectangle in the image. Use the mouse to move and resize the rectangle, or enter the number of pixels in the Width

and Height ﬁelds and click Apply.

•

Video & Audio > Focus. Select the Show pixel counter option to enable the rectangle in the image. Use the mouse to

move and resize the rectangle, or enter the number of pixels in the Width and Height ﬁelds and click Apply.

The Live View page in Internet Explorer with AXIS Media Control (AMC) in Windows. Right-click in the image and select

Pixel counter. Use the mouse to move and resize the rectangle.

Image

The default image settings can be conﬁgured under Video & Audio > Video Stream. Select the Image tab.

The following settings are available:

•

Resolution. Select the default resolution.

Compression. The compression level affects the image quality, bandwidth and ﬁle size of saved images; the lower the

compression, the higher the image quality with higher bandwidth requirements and larger ﬁle sizes.

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AXIS Q1614-E Network Camera

Video and Audio

•

Mirror image. If required, the image can be mirrored.

Rotate image. If required, the image can be rotated.

Maximum frame rate. To avoid bandwidth problems, the frame rate allowed to each viewer can be Limited to a ﬁxed

amount. Alternatively, the frame rate can be set as Unlimited, which means the Axis product always delivers the highest

frame rate possible under the current conditions.

•

Overlay settings. See Overlay on page 26.

Click Save to apply the new settings.

H.264

H.264, also known as MPEG-4 Part 10/AVC, is a video compression standard that provides high quality video streams at low bit rates.

An H.264 video stream consists of different types of frames such as I-frames and P-frames. An I-frame is a complete image whereas

P-frames only contain the differences from previous frames.

The H.264 stream settings can be conﬁgured from the Video & Audio > Video Stream page. Select the H.264 tab. The settings

deﬁned in this page will apply to all H.264 streams that do not use a stream proﬁle.

The GOV length is the number of frames between two consecutive I-frames. Increasing the GOV length may save considerably on

bandwidth requirements in some cases, but may also have an adverse affect on image quality.

The Axis product supports the following H.264 proﬁles:

•

Baseline. The Baseline proﬁle is recommended for clients that don’t support CABAC entropy coding.

The bit rate can be set as Variable bit rate (VBR) or Maximum bit rate (MBR). VBR adjusts the bit rate according to the image

complexity, using up more bandwidth for increased activity in the image, and less for lower image activity. When the activity in

the scene increases, the bit rate would usually increase as well. If there is a surplus in bandwidth, this may not be an issue and

selecting Variable bit rate (VBR) will be sufﬁcient. But if bandwidth is limited, it is recommended to control the bit rate by selecting

Maximum bit rate (MBR). When the activity in the scene increases, VBR adjusts the bit rate according to the complexity, using up

more bandwidth for increased activity in the scene, and less for lower scene activity. MBR allows you to set a target bit rate that

limits the bandwidth consumption.

The MBR target bit rate works like the ceiling of a tent. It limits the bit rate, while maintaining some ﬂexibility. The bit rate

may bounce up and down within the set target but when it nears the set target value, the limitation kicks in. However, because

MBR will always prioritize a continuous video stream, it allows temporary overshoots from the target bit rate. Because setting a

target value prevents the bit rate from increasing, frame rate and image quality are affected negatively. To partly compensate for

this, select which variable shall be prioritized, frame rate or image quality. Not setting a priority means that frame rate and

image quality are equally affected.

The current bit rate can be set to appear as text overlay. Under Overlay Settings, select Include text and enter the modiﬁer

#b in the ﬁeld.

To apply the settings, click Save.

MJPEG

Sometimes the image size is large due to low light or complex scenery. Adjusting the maximum frame size helps to control the

bandwidth and storage used by the Motion JPEG video stream in these situations. Setting the frame size to the Default setting

provides consistently good image quality at the expense of increased bandwidth and storage usage in low light. Limiting the frame

size optimizes bandwidth and storage usage, but may give poor image quality. To prevent increased bandwidth and storage usage,

the maximum frame size should be set to an optimal value.

Stream Proﬁles

A stream proﬁle is a set of predeﬁned stream settings including resolution, compression, frame rate and overlay settings. Stream

proﬁles can be used:

•

When setting up recording using action rules. See Events on page 41.

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AXIS Q1614-E Network Camera

Video and Audio

•

When setting up continuous recording. See Continuous Recording on page 46.

In the Live View page – select the stream proﬁle from the Stream proﬁle drop-down list.

For quick setup, use one of the predeﬁned stream proﬁles. Each predeﬁned proﬁle has a descriptive name, indicating its purpose. If

required, the predeﬁned stream proﬁles can be modiﬁed and new customized stream proﬁles can be created.

To create a new proﬁle or modify an existing proﬁle, go to Setup > Video & Audio > Stream Proﬁles.

To select a default stream proﬁle for the Live View page, go to Setup > Live View Conﬁg.

Camera Settings

The Video & Audio > Camera Settings page provides access to advanced image settings for the Axis product.

Capture Mode

Capture mode deﬁnes the maximum resolution and maximum frame rate available in the Axis product. A capture mode with a large

maximum resolution has a reduced maximum frame rate and vice versa.

The capture mode setting also affects the camera’s angle of view as the effective size of the image sensor differs between capture

modes.

Capture mode is set the ﬁrst time the product is accessed. Select the desired capture mode and click OK.

Important

Changing capture mode when the product has been conﬁgured is not recommended as most other settings will be either

removed or reset.

To change capture mode, follow these steps:

1. Go to Setup > Video & Audio > Camera Settings.

2. Select the new capture mode.

3. Click Save.

4. Review and reconﬁgure all settings, for example:

View area

Stream proﬁles

PTZ settings including preset positions and guard tours

Motion detection windows

Privacy masks

Image overlays

Exposure zones

White balance windows

Action rules

Settings in uploaded applications

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AXIS Q1614-E Network Camera

Video and Audio

Image Appearance

Increasing the Color level increases the color saturation. The value 100 gives maximum color saturation. The value 0 gives a

black and white image.

The image Brightness can be adjusted in the range 0–100, where a higher value produces a brighter image.

Increasing the Sharpness can increase bandwidth usage. A sharper image might increase image noise especially in low light

conditions. A lower setting reduces image noise, but the whole image will appear less sharp.

The Contrast changes the relative difference between light and dark. It can be adjusted using the slidebar.

White Balance

White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis

product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light

source from the drop-down list. For a description of each available setting, see the online help

The white balance window is enabled for the Automatic and Automatic outdoor options that appear in the White balance drop-down

list. Select one of the options from the drop-down list to set the white balance window properties. Select Automatic to use the

default settings for the Automatic and Automatic outdoor options (in the White balance drop-down list). Select Custom to manually

set a reference window for white balance in the view area.

Wide Dynamic Range

Wide dynamic range (WDR - Dynamic Capture) can improve the exposure when there is a considerable contrast between light and

dark areas in the image. Enable WDR in intense backlight conditions. Disable WDR in low light conditions for optimal exposure.

Important

Use WDR in combination with automatic exposure control. Other exposure settings could give undesirable results.

Use the Highlights recovery slider to improve the image appearance by decreasing brightness in the bright parts of the image.

Use the Shadows recovery slider to improve the image appearance by increasing brightness in the dark parts of the image.

Lightﬁnder Mode

Select the Lightﬁnder Mode option from the drop-down list from Camera Settings > Wide Dynamic Range. This mode enables

heightened visibility in the product, and better image quality in low light conditions such as in parking lots, city surveillance

and construction sites.

Exposure Settings

Conﬁgure the exposure settings to suit the image quality requirements in relation to lighting, frame rate and bandwidth

considerations.

Exposure control - This setting is used to adapt to the amount of light used. Automatic is the default setting and can be used in

most situations. The shutter speed is automatically set to produce optimum image quality. Flicker-free 50 or 60 Hz is used to remove

ﬂicker which can be caused by ﬂuorescent and other light sources. The Hold current option locks the current exposure settings.

Exposure zones - This setting determines which part of the image is used to calculate the exposure. For most situations, the Auto

setting can be used. For particular requirements, select a predeﬁned area.

Shutter & Gain

The shutter and gain settings affect the amount of motion blur and noise in the image. To adapt to different lighting, available

storage space and bandwidth, it is often necessary to prioritize either low motion blur or low noise. The Axis product allows

using different prioritization in normal light and in low light.

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AXIS Q1614-E Network Camera

Video and Audio

Shutter speed is related to the amount of time the shutter is opened and is measured in seconds (s). A slow shutter speed allows

more light to reach the sensor and can help produce a brighter image in low light situations. On the other hand, a slow shutter

speed can cause moving objects to appear blurry.

Set Shutter to

•

Auto to set the shutter speed automatically. If required, use Max shutter to limit the shutter speed to prevent the frame

rate from being reduced. For example, to get 30 fps, set Max shutter to 1/30.

•

Fixed to use a ﬁxed shutter speed.

Gain, measured in decibel (dB), is the amount of ampliﬁcation applied to the image. A high gain may provide a better image in low

light situations but will increase the amount of image noise.

Set Gain to

•

Auto to set the gain automatically. If required, use Max gain to limit the applied gain.

Fixed to use a ﬁxed gain.

When Shutter and Gain are both set to Auto, it is possible to set the Priority between low motion blur and low noise manually and to

use a different Priority in Normal Light and in Low Light.

Example

Consider an area where people or vehicles move during the day, but where there should be no movements during night. To be able to,

for example, recognize faces or license plates, move the normal light priority slider toward low motion blur. At nighttime, motion

detection is more important than identiﬁcation. Motion blur is acceptable and since low light can cause a lot of noise, move

the low light priority slider toward low noise.

Example

If storage space or bandwidth is limited, try using a lower gain. This will reduce image noise and produce smaller image ﬁles.

Iris conﬁguration

Iris conﬁguration shows the current conﬁgured iris type. Do not change the iris conﬁguration unless the lens has been changed, see

Replace the Lens on page 11.

Iris adjustment

Select Enable automatic iris adjustment to automatically compensate for changing light conditions. This option is not available

if a ﬁxed iris is used.

Use the Iris adjustment slider to set the preferred F-value. The scale represents the amount the iris is open. If set to 0, the iris is

opened as much as possible. If set to 100, the iris is closed as much as possible. The actual F-value is shown below the slider. If

automatic iris adjustment is enabled, the iris will stay at this position as long as light conditions are favorable. If light conditions

change, the iris will adjust itself to the best iris settings. If automatic iris adjustment is disabled, the iris will lock on the set

position regardless of light conditions

Day/Night

The IR cut ﬁlter prevents infrared (IR) light from reaching the image sensor. In poor lighting conditions, for example at night, or when

using an external IR lamp, set the IR cut ﬁlter to Off. This increases light sensitivity and allows the product to “see” infrared light. The

image is shown in black and white when the IR cut ﬁlter is off.

If using automatic Exposure control, set the IR cut ﬁlter to Auto to automatically switch between On and Off according to the

lighting conditions.

The Day/Night shift level bar helps determine when the camera will shift from day mode to night mode. Normally, the camera

automatically changes mode from day to night when very dark (level 100 in the slider). By setting Day/Night shift level to a

lower value, the camera will change to night mode earlier.

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AXIS Q1614-E Network Camera

Video and Audio

View Area

Note

This feature is available only if digital PTZ was selected when conﬁguring the product for the ﬁrst time or after resetting

to factory default.

A view area is a cropped part of the full view. The view area is treated as a video source in Live View and has its own video

stream and PTZ settings.

When setting up a view area it is recommended that the video stream resolution is the same size as or smaller than the view area

size. Setting the video stream resolution larger than the view area size implies digitally scaled up video after sensor capture,

requiring more bandwidth without adding image information.

To enable, go to Video & Audio > Camera Settings and select Enable View Area.

To conﬁgure the view area:

1. Go to Video & Audio > View Area.

2. Select an Aspect ratio and a Video stream resolution.

3. Use the mouse to move and resize the view area.

4. Select Enable PTZ to enable digital PTZ for the view area.

5. Click Save to save the settings.

Note

The PTZ functionality is useful during installation of the Axis product. Use a view area to crop out a speciﬁc part of the

full view.

Overlay

Overlays are used to provide extra information, for example for forensic video analysis or during product installation and

conﬁguration. Overlays are superimposed over the video stream.

An overlay text can display the current date and time, or a text string. When using a text string, modiﬁers can be used to display

information such as the current bit rate or the current frame rate. For information about available modiﬁers, see File Naming &

Date/Time Formats in the online help

It is also possible to display text when an action rule is triggered, see Use Overlay Text in an Action Rule.

To enable overlays:

1. Go to Video & Audio > Video Stream and select the Image tab.

2. To include an overlay image, select Include overlay image at the coordinates. The overlay image must ﬁrst be uploaded to

the Axis product, see Overlay Image.

3. To include date and time, select Include date and Include time.

4. To include a text string, select Include text and enter the text in the ﬁeld. Modiﬁers can be used, see File Naming &

Date/Time Formats in the online help

5. Deﬁne text overlay characteristics in the relevant ﬁelds.

6. Click Save.

To modify the date and time format, go to System Options > Date & Time. See Date & Time on page 50.

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AXIS Q1614-E Network Camera

Video and Audio

Overlay Image

An overlay image is a static image superimposed over the video stream. The image, for example a company logo, is used to provide

extra information or to mask a part of the image.

For more information about privacy masks, see Privacy Mask on page 28.

To use an overlay image, the image must ﬁrst be uploaded to the Axis product. The uploaded image should be a Windows 24-bit BMP

image with maximum 250 colors. The image width and height, in pixels, must be exactly divisible by 4 and cannot be larger than the

maximum image resolution. If combining text and image overlays, take into consideration that the text overlay occupies 16 or 32

pixels in height (depending on the resolution) and has the same width as the video image.

To automatically scale the image to the resolution used by the Axis product, select the option Scale with resolution from the

Transparency Settings page which is displayed when uploading in the image.

To upload an overlay image:

1. Go to Video & Audio > Overlay Image.

2. Click Browse and browse to the ﬁle.

3. Click Upload.

4. The Transparency Settings page is now displayed:

To make a color in the overlay image transparent, select Use transparency and enter the RGB hexadecimal value

for the color. Example: To make white transparent, enter #FFFFFF.

To scale the image automatically, select Scale with resolution. The image will be scaled down to ﬁt the

resolution used by the Axis product.

5. Click Save.

To select the image to use as overlay:

1. Go to Video & Audio > Overlay Image.

2. Select the image to use from the Use overlay image list and click Save.

To display the overlay image:

1. Go to Video & Audio > Video Stream and select the Image tab.

2. Under Overlay Settings, select Include overlay image at the coordinates.

3. To control the image’s position, enter the X and Y coordinates. The X=0 and Y=0 position is the top left corner. If a part of

the image is positioned outside the video image, the overlay image will be moved so that the whole image is visible.

4. Click Save.

Use Overlay Text in an Action Rule

Action rules, see page 41, can display an overlay text when the rule is triggered. The text can be used to provide information for

forensic video analysis, notify surveillance operators or validate triggers and actions during product installation and conﬁguration.

To display overlay text when an action rule is triggered, the modiﬁer #D should be used as described below. When the rule is

triggered, #D will be replaced by the text speciﬁed in the action rule.

Start by enabling overlay text in the video stream:

1. Go to Video & Audio > Video Stream and select the Image tab.

2. Under Overlay Settings, select Include text.

3. Enter the modiﬁer #D and, optionally, additional text which will be displayed also when the action rule is not active.

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AXIS Q1614-E Network Camera

Video and Audio

Create the action rule:

1. Go to Events > Action Rules

2. Click Add to create a new rule.

3. Select a Trigger and, optionally, a Schedule and Additional conditions. See the online help for details.

4. From the Actions list, select Overlay Text

5. Enter the text to display in the Text ﬁeld. This is the text that #D will be replaced by.

6. Specify the Duration. The text can be displayed while the rule is active or for a ﬁxed number of seconds.

Example

To display the text “Motion detected” when motion is detected, enter #D in the Include text ﬁeld and enter “Motion detected” in

the Text ﬁeld when setting up the action rule.

Privacy Mask

A privacy mask is a user-deﬁned area that prevent users from viewing parts of the monitored area. Privacy masks appear as blocks

of solid color and are applied on the video stream. Privacy masks cannot be bypassed using the VAPIX® application programming

interface (API).

The Privacy Mask List (Video & Audio > Privacy Mask) shows all the masks that are currently conﬁgured in the Axis product and

indicates if they are enabled.

You can add a new mask, re-size the mask with the mouse, choose a color for the mask, and give the mask a name.

For more information, see the online help

Important

Adding many privacy masks may affect the product’s performance.

Focus

You can focus the Axis product under Video & Audio > Focus. For most applications, the adjustments on the Basic tab are sufﬁcient.

If required, additional adjustments can be made on the Advanced tab. Before focusing, always click Open iris to open the iris to its

maximum. This gives the smallest depth of ﬁeld and thus best conditions for correct focusing. Click Enable iris when ﬁnished focusing.

Basic

Follow the on-screen instructions on the Basic tab to adjust zoom and focus. The pixel counter is used to determine the number of

pixels in an area of the image, for example to ensure that the image size fulﬁlls speciﬁc requirements. To position the pixel counter,

click on the text and drag the window to the desired position.

Note

• The back focus (step 2) should only be reset if the camera has been focused previously.

• Set focus as precisely as possible using the focus puller on the lens (step 3) before starting the automatic ﬁne-tuning (step 4).

• If the camera is placed so that it is difﬁcult to look at the image and move the pullers at the same time, you can use the

Focus Assistant to focus the camera; for instructions, see the Installation Guide supplied with the product.

Advanced

The tools on this page can be used to ﬁnd the optimal focus position. Always open the iris before focusing and enable it when ﬁnished

focusing. Focus is measured in the part of the image covered by the Focus window. Use the mouse to move and resize the window

and then click Fine-tune focus automatically. If needed, click in the Focus position bar or on the arrows at the ends of the bar, to

further adjust the focus. The buttons < and > move the focus position one step in either direction. The buttons << and >> move the

focus position multiple steps in either direction. Clicking on the bar sets focus to that position. If the camera is not focused after

completing the above instructions, try the Full range focus scan. The scan, which can take several minutes, transforms the focus

position bar to a graph where peaks indicate the best focus positions. Click in the graph to set focus to the desired position.

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AXIS Q1614-E Network Camera

Video and Audio

Audio Settings

The audio functionality for each video stream is enabled under Video & Audio > Video Stream > Audio.

Audio Modes

The Axis product supports the following audio modes:

Full duplex - Simultaneous two-way audio allowing the Axis product to transmit and receive audio at the same time. There is no

echo cancellation; if feedback loops appear, try moving the microphone or the speaker.

Half-duplex - Audio can be transmitted to and from the Axis product but only in one direction at a time. To transmit audio using the

Live View page, use the Talk and Listen buttons, see AMC Audio Controls on page 15.

Simplex — Network Camera speaker only - Audio is transmitted from a client to the Axis product and can be played by a speaker

connected to the product. To transmit audio using the Live View page, the Talk and Microphone buttons must both be active,

see AMC Audio Controls on page 15.

Simplex — Network Camera microphone only - Audio captured by the product microphone is transmitted from the Axis product to

one or more clients.

To set the audio mode, go to Video & Audio > Audio Settings and select the desired mode from the Audio mode drop-down list.

Audio Input

An external microphone or a line source can be connected to the Audio-in connector. Conﬁgure the audio input settings under Video

& Audio > Audio Settings.

Note

The internal microphone on this Axis product cannot be used.

Note

The internal microphone is used by default; the external microphone is used when connected. It is possible to disable the

internal microphone by connecting a plug to the mic input.

Note

If using Line in a mono contact must be used. Signal on tip and ground on sleeve.

The following audio sources are available under Audio Input:

•

Internal Microphone: Select this audio source to use the internal microphone.

External Microphone: Select this audio source to use the external microphone.

Line: Select this audio source to use a Line in device, that is, an audio mixer for multiple microphones or a microphone

with a built-in ampliﬁer.

The Microphone power option provides DC power for an external microphone. Microphone power should only be used with

microphones that require this kind of powering, that is, electret microphones. This setting should not be enabled when using a dynamic

or battery powered microphone. For use of a professional microphone requiring 12 V phantom power, there is a built-in power supply.

Note

To use a professional microphone requiring 48 V phantom power, you need an external power supply and a balanced

converter (audio transformer) in between. The input must never exceed 12 V DC.

Use the Input gain to control the volume (dB Full Scale) of the audio input. If the sound is too low, choose a higher dB, to amplify

the sound. If the sound is too high, choose a lower dB. The Level bar gives a visual representation of the audio signal level in dB

relative to the full-scale input level.

•

Green — the signal is at a good level.

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AXIS Q1614-E Network Camera

Video and Audio

•

Yellow — the signal is becoming distorted.

Red — the signal is distorted.

Use the Encoding option to select digital audio encoding format.

•

AAC requires a license for both encoding and decoding. AAC is the least complicated and most widely used codec. If

achieving the best possible audio quality is a priority, AAC is the recommended codec to use. An AAC license is included

in the Axis product.

•

G711 is an unlicensed standard codec that is useful when integrating audio into a VoIP system

G726 is an unlicensed speech codec that is most commonly used within the security industry.

Note

If recording audio to edge storage, such as an SD card or network share, use AAC encoding.

The Sample rate deﬁnes the number of times per second the sound is sampled. A higher sample rate will provide better audio

quality, but also requires a greater bandwidth.

Set the required Bit rate depending on the selected encoding. A higher bit rate will give better audio quality. A lower bit rate

may have latency or delay, but will require less bandwidth.

For more information about these settings, please see the online help

Audio Output

An external speaker can be connected to the Audio-out connector (a built-in ampliﬁer is required for this). The output can be

connected to another ampliﬁer with speakers. A stereo connector must be used for the audio out.

Conﬁgure the audio output settings under Video & Audio > Audio Settings.

Output gain - Control the volume (dB Full Scale) of the line audio output. If the sound is too low, choose a higher dB. If the

sound is too high, choose a lower dB.

Audio Clips

An audio clip is a sound ﬁle that can be played when events occur or directly from the Live View page. The audio clip must ﬁrst be

uploaded to the Axis product or recorded by a microphone connected to the product.

To add, download, modify or remove audio clips, go to Video & Audio > Audio Clips. For more information see the online help

To conﬁgure the Axis product to play audio clips when an event occurs, an action rule must be set up. For more information,

see Events on page 41.

Note

Audio clips cannot be used if the product’s audio functionality is enabled. The audio functionality is enabled on the Audio

tab under Video & Audio > Video Stream.

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AXIS Q1614-E Network Camera

Conﬁgure the Live View Page

You can customize the Live View page and alter it to suit your requirements. It is possible to deﬁne the following features of

the Live View page.

•

Stream Proﬁle. See page 22.

Default Viewer for Browser. See page 31.

Viewer Settings. See page 31.

Action Buttons. These are the buttons described in Controls on the Live View Page on page 14.

User Deﬁned Links. See page 32.

Output Buttons. See page 32.

Default Viewer for Browsers

From Live View Conﬁg > Default Viewer select the default method for viewing video images in your browser. The product attempts

to show the video images in the selected video format and viewer. If this is not possible, the product overrides the settings and

selects the best available combination.

Browser

Viewer

Description

Windows Internet Explorer

AMC

Recommended viewer in Internet Explorer (H.264/Motion JPEG).

H.264.

QuickTime

Java applet

A slower imaging alternative to AMC (Motion JPEG). Requires one of the

following installed on the client:

• JVM (J2SE) 1.4.2 or higher.

• JRE (J2SE) 5.0 or higher.

Still image

Displays still images only. Click the Refresh button in your browser to view a

new image.

Other browsers

Server Push

QuickTime

Java applet

Still image

Recommended viewer for other browsers (Motion JPEG).

H.264.

A slower imaging alternative to Server Push (Motion JPEG only).

Displays still images only. Click the Refresh button in your browser to view a

new image.

For more information, please see the online help

Viewer Settings

To conﬁgure options for the viewer, go to Live View Conﬁg > Viewer Settings.

•

Select Show viewer toolbar to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video

image in your browser.

•

H.264 decoder installation. The administrator can disable installation of the H.264 decoder included with AXIS Media

Control. This is used to prevent installation of unlicensed copies. Further decoder licenses can be purchased from your

Axis reseller.

•

Select Show crosshair in PTZ joystick mode to enable a cross that will indicate the center of the image in PTZ joystick

mode.

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AXIS Q1614-E Network Camera

Conﬁgure the Live View Page

•

Select Use PTZ joystick mode as default to enable joystick mode. The mode can be changed temporarily from the

PTZ control panel.

Select Enable recording button to enable recording from the Live View page. This button is available when using the

AMC viewer. The recordings are saved to the location speciﬁed in the AMC Control Panel. See AXIS Media Control

(AMC) on page 17.

User Deﬁned Links

To display user-deﬁned links in the Live View page, select the Show custom link option, give the link a name and then enter the URL

to link to. When deﬁning a web link do not remove the 'http://' from the URL address. Custom links can be used to run scripts or

activate external devices connected to the product, or they can link to a web page. Custom links deﬁned as cgi links will run the

script in the background, in a hidden frame. Deﬁning the link as a web link will open the link in a new window.

Output Buttons

External I/O devices connected to the Axis product’s output ports can be controlled directly from the Live View page.

To display output buttons in the Live View page:

1. Go to Setup > Live View Conﬁg.

2. Under Output Buttons, select the type of control to use:

Pulse activates the output for a deﬁned period of time. The pulse time can be set from 1/100 second to 60

seconds.

Active/Inactive displays two buttons, one or each action.

To conﬁgure the active and inactive states, go to System Options > Ports & Devices > I/O Ports and set the port’s Normal state.

For more information about I/O ports, see I/O Ports on page 58.

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AXIS Q1614-E Network Camera

PTZ (Pan Tilt Zoom)

The PTZ menu is available if digital PTZ (pan, tilt and zoom) is enabled in the selected view area or if a PTZ driver has been uploaded.

For more information on view areas, see View Area on page 26. For more information on how to upload a driver, see Install PTZ Driver

on page 34. To switch between the two options see PTZ Mode on page 13

Preset Positions

A preset position is a saved view that can be used to quickly steer the camera to a speciﬁc position. A preset position consists of

the following values:

•

Pan and tilt positions

Zoom position

Preset positions can be accessed in several ways:

•

By selecting the preset from the Source drop-down list in the Live View Page.

When setting up action rules. See page 41.

When setting up guard tours. See page 33.

To add a preset position:

1. Go to PTZ > Preset Positions.

2. Click in the image or use the controls to steer the camera view to the desired position.

3. Enter a descriptive name in the Current position ﬁeld.

4. Click Add to save the preset position.

The entire view area is treated as the Home position which is readily accessible by clicking the Home button on the Live View

page and in the Preset Positions setup window.

The product can be conﬁgured to return to the Home position when the PTZ functionality has been inactive for a speciﬁed length of

time. Enter the length of time in the Return to overview after ﬁeld and click Save. Set the time to zero to prevent the product from

automatically returning to the Home position.

To include the preset position name in the overlay text, go to Video & Audio, select Include overlay text and enter the modiﬁer #P in

the ﬁeld. For more information about modiﬁers, see File Naming & Date/Time Formats in the online help

Guard Tour

A guard tour displays the video stream from different preset positions, one-by-one, in a predetermined order or at random and for

conﬁgurable time periods. The enabled guard tour will keep running after the user has logged off or closed the browser.

To add a guard tour:

1. Go to PTZ > Guard Tour and click Add.

2. Enter a descriptive name.

3. Specify the pause length between runs.

4. Select an available preset position and click Apply.

5. Specify the View Time in seconds or minutes.

6. Specify the View Order or select the Random view order option.

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AXIS Q1614-E Network Camera

PTZ (Pan Tilt Zoom)

7. Click Save.

To modify or remove guard tours, go to PTZ > Guard Tour, select the guard tour in the Guard Tour List and click Modify/Remove.

For more information see the online help

Advanced

Device Settings

The Device Settings window displays driver speciﬁc settings. The appearance of this window can vary depending on the driver

installed. Options that can be conﬁgured include:

•

Driver Speciﬁc Settings for Video Source

Mechanical Limits for Moving Video Source

Light Control Video Source

Extended Driver Speciﬁc Settings for Video Source

For download and installation information about PTZ drivers for your Axis product please visit www.axis.com/techsup/

Controls

Advanced PTZ settings can be conﬁgured under PTZ > Advanced > Controls.

The Panel Shortcut Command Buttons list shows the user-deﬁned buttons that can be accessed from the Live View page’s Ctrl

panel. These buttons can be used to provide direct access to commands issued using the VAPIX® application programming interface.

Click Add to add a new shortcut command button.

The following PTZ controls are enabled by default:

•

Pan control

Tilt control

Zoom control

To disable speciﬁc controls, deselect the options under Enable/Disable controls.

Install PTZ Driver

This Axis product supports several PTZ devices. Please see www.axis.com for a complete list of supported devices, and to obtain the

correct driver. To install a PTZ device you need to install the PTZ driver.

To install the PTZ driver go to PTZ> Driver Selection. Browse to ﬁnd the driver (e.g. driver.ptz) and Upload. If the driver was

successfully uploaded, it appears in the Select driver to use drop-down list. From this drop-down list, select the driver to install

or remove, and click Save.

Select Activate PTZ to enable PTZ. The address of the connected device appears against Device ID. Choose the Device type from the

drop-down list. To ﬁnd which device type to use, consult the documentation supplied by the PTZ driver.

To complete the installation go to System Options > Ports & Devices > COM Port (see COM Port) and verify the settings.

Control Queue

The administrator can set up a queue for PTZ controllers from PTZ > Control Queue. Once set up, the PTZ Control Queue buttons

appear in the Live View page offering one viewer exclusive control for a limited period of time. Other users will be placed in queue.

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AXIS Q1614-E Network Camera

PTZ (Pan Tilt Zoom)

A user who belongs to a group (see Users on page 48) with a higher PTZ priority can go before other users in the queue and take

control of the product. The order of priority is as follows:

1. Administrator — An administrator takes over PTZ control regardless of who is ﬁrst in queue. The administrator will be

removed from the queue 60 seconds after the last PTZ control command.

2. Event — The Axis product can be conﬁgured to go to a preset position when triggered by an alarm (see Events on page 41).

The event will immediately be placed ﬁrst in the queue except when an administrator is in control.

3. Operator — Same as administrator but with lower priority

4. Guard Tour — A guard tour (see page 33) has PTZ control for an indeﬁnite period of time. It may be overridden by an

operator, event or administrator. The guard tour will resume when higher priority groups leave the queue.

5. Viewer — Multiple viewers must wait for their turn. The viewer has 60 seconds PTZ control before control is passed

on to the next viewer in queue.

Note

• The administrator can enable and disable PTZ controls for selected users.

• To identify different users in the viewer group, cookies must be enabled on the client.

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AXIS Q1614-E Network Camera

Detectors

Camera Tampering

Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely

defocused. To send an alarm, for example an email, an action rule must be set up.

To conﬁgure tampering:

1. Go to Detectors > Camera Tampering.

2. Set the Minimum duration, that is, the time that must elapse before an alarm is generated. Increase time to prevent

false alarms for known conditions that affect the image.

3. Select Alarm for dark images if an alarm should be generated if lights are dimmed or turned off, or if the lens is sprayed,

covered, or rendered severely out of focus.

4. Click Save.

To conﬁgure the product to send an alarm when tampering occurs:

1. Go to Events > Action Rules.

2. Click Add to set up a new action rule.

3. Enter a Name for the action rule.

4. Under Condition, select Detectors from the Trigger list.

5. Select Tampering from the list of detectors.

6. Optionally, select a schedule and set additional conditions.

7. Select the action. To send an email, select Send Notiﬁcation and select a Recipient from the list of deﬁned recipients.

Note

The While the rule is active option under Duration cannot be used with camera tampering, since camera tampering does not

have a duration and once it has been triggered it will not automatically return to its untriggered state.

For more information on actions rules, see Events on page 41.

Shock Detection

Enable Shock Detection from the Detectors menu. Shock detection is used, for example, to generate an alarm if the product is hit

by an object.

Use the Shock sensitivity slider to adjust the sensitivity level at which the product should send an alarm upon being hit. Low

sensitivity value implies that the product will generate an alarm only if the hit is powerful.

Motion Detection

Motion detection is used to generate an alarm whenever movement starts or stops in the camera view.

Motion detection is conﬁgured by deﬁning up to 10 Include and Exclude windows:

•

Include windows — deﬁne areas where motion should be detected

Exclude windows — deﬁne areas within an Include window that should be ignored (areas outside Include windows

are automatically ignored).

For instructions, see Set Up Motion Detection Windows on page 37.

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AXIS Q1614-E Network Camera

Detectors

To control the number of motion detection alarms, the parameters Object Size, History and Sensitivity can be adjusted. See

Motion Detection Parameters on page 37.

Once motion detection windows are conﬁgured, the Axis product can be conﬁgured to perform actions when motion is detected.

Possible actions include uploading images and start recording. For more information, see Set Up Action Rules on page 41.

Note

• Using the motion detection feature may decrease the product’s overall performance.

• The position of the Motion Detection Window is relative to the orientation of the Camera. Changing the orientation of the

camera will also change the position of the Motion Detection Window.

Set Up Motion Detection Windows

To set up a motion detection Include Window, follow these instructions:

1. Go to Detectors > Motion Detection.

2. Select the Conﬁgure Included Windows option and click New. Select the new window in the list of windows and

enter a descriptive name.

3. Adjust the size (drag the bottom right-hand corner) and the position (click on the text at the top and drag to the desired

position) of the window.

4. Adjust the Object Size, History and Sensitivity proﬁle sliders (see Motion Detection Parameters for details). Any detected

motion within an active window is indicated by red peaks in the Activity window.

5. Click Save.

To exclude parts of the include window, select the Conﬁgure Excluded Windows and position the exclude window within the

include window.

To delete an include or exclude window, select the window in the list of windows and click Del.

Motion Detection Parameters

The parameters controlling motion detection are described in the table below:

Parameter

Object Size

History

Sensitivity

Description

Object size relative to window Object memory length.

size.

Difference in luminance

between background and

object.

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AXIS Q1614-E Network Camera

Detectors

Only very large objects trigger

motion detection.

An object that appears in

the window triggers motion

detection for a long time

before it is considered as

non-moving.

Ordinary colored objects on

ordinary backgrounds trigger

motion detection.

High level (100%)

A large difference in luminance

is required to trigger motion

detection.

Medium level (50%)

Low level (0%)

Even very small objects trigger An object that appears in

Only very bright objects on

a dark background trigger

motion detection.

the window triggers motion

detection only for a very short motion detection.

time before it is considered as

non-moving.

5–15%

15%

60–90%

90%

75–95%

90%

Recommended values

Default values

Note

• To trigger on small objects or movements, use several small motion detection windows rather than one large window

and select a low object size.

• To avoid triggering on small objects, select a high object size.

• While monitoring an area where moving objects are not expected, select a high history level. This will cause motion

detection to trigger as long as the object is present in the window.

• To only detect ﬂashing light, select a low sensitivity. In other cases high sensitivity is recommended.

Audio Detection

The Axis product can be conﬁgured to generate an alarm when audio rises above or falls below the threshold value. The threshold

value can be set in the range 0–100 where 0 is the most sensitive and 100 the least sensitive.

1. Go to Detectors > Audio Detection.

2. Set the audio alarm level and click Save.

3. Go to Events > Action Rules and set up an action rule, see Set Up Action Rules on page 41.

Detected audio is indicated by colored peaks in the Activity indicator. An event is triggered when detected audio rises above or falls

below the threshold value, which is represented by the bar.

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AXIS Q1614-E Network Camera

Applications

Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for

example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting. For information

about available applications, downloads, trials and licenses, go to www.axis.com/applications

Note

• Several applications can be run at the same time but applications from different vendors might not be compatible with each

other. Verify that the applications work together before deployment.

Application Licenses

Some applications need a license to run. Licenses can be installed in two ways:

•

Automatic installation — requires access to the Internet

Manual installation — obtain the license key from the application vendor and upload the key to the Axis product

To request a license, the Axis product serial number (S/N) is required. The serial number can be found on the product label and under

System Options > Support > System Overview.

Install Application

To install and start an application:

1. Go to Setup > Applications.

2. Under Upload Application, click Browse. Locate the application ﬁle and click Upload Package.

3. Install the license (if applicable). For instructions, see the documentation provided by the application vendor.

4. Start the application. Go to page Applications, select the application in the list of installed applications and click Start.

5. Conﬁgure the application. For instructions, see the documentation provided by the application vendor.

Note

• Applications can be uploaded by product administrators.

• Applications and licenses can be installed on multiple products at the same time using AXIS Camera Management, version

3.10 and later.

To generate a log ﬁle for the application, go to Applications. Select the application and click Log.

Application Considerations

If an application is upgraded, application settings, including the license, will be removed. The license must be reinstalled and

the application reconﬁgured.

If the Axis product’s ﬁrmware is upgraded, installed applications and their settings will remain unchanged, although this is not

guaranteed by Axis Communications AB. Note that the application must be supported by the new ﬁrmware. For information about

ﬁrmware upgrades, see Upgrade the Firmware.

If the Axis product is restarted, running applications will restart automatically.

If the Axis product is restored, installed applications remain unchanged but must be restarted. To start the application, go to

Setup > Applications. Select the application in the list of installed applications and click Start. For information about restoring

the Axis product, see Maintenance.

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AXIS Q1614-E Network Camera

Applications

If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory

default, see Reset to Factory Default Settings.

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AXIS Q1614-E Network Camera

Events

The Event pages allow you to conﬁgure the Axis product to perform actions when different events occur. For example, the product

can start a recording or send an email notiﬁcation when motion is detected. The set of conditions that deﬁnes how and when

the action is triggered is called an action rule.

Set Up Action Rules

An action rule deﬁnes the conditions that must be met for the product to perform an action, for example record video or send an

email notiﬁcation. If multiple conditions are deﬁned, all of them must be met to trigger the action.

For more information about available triggers and actions, see Triggers on page 41 and Actions on page 42.

The following example describes how to set up an action rule to record video to a network share if there is movement in the

camera’s ﬁeld of view.

Set up motion detection and add a network share:

1. Go to Detectors > Motion Detection and conﬁgure a motion detection window. See page 37

2. Go to System Options > Storage and set up the network share. See page 57.

Set up the action rule:

1. Go to Events > Action Rules and click Add.

2. Select Enable rule and enter a descriptive name for the rule.

3. Select Detectors from the Trigger drop-down list.

4. Select Motion Detection from the drop-down list. Select the motion detection window to use.

5. Optionally, select a Schedule and Additional conditions. See below.

6. Under Actions, select Record Video from the Type drop-down list.

7. Select a Stream proﬁle and conﬁgure the Duration settings as described below.

8. Select Network Share from the Storage drop-down list.

To use more than one trigger for the action rule, select Additional conditions and click Add to add additional triggers. When using

additional conditions, all conditions must be met to trigger the action.

To prevent an action from being triggered repeatedly, a Wait at least time can be set. Enter the time in hours, minutes and seconds,

during which the trigger should be ignored before the action rule can be activated again.

The recording Duration of some actions can be set to include time immediately before and after the event. Select Pre-trigger time

and/or Post-trigger time and enter the number of seconds. When While the rule is active is enabled and the action is triggered

again during the post-trigger time, the recording time will be extended with another post-trigger time period.

For more information, see the online help

Triggers

Available action rule triggers and conditions include:

•

Applications – Use installed applications to trigger the rule. See Applications on page 39.

Detectors

Audio Detection – Trigger the rule when audio is detected. See Audio Detection on page 38.

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AXIS Q1614-E Network Camera

Events

Live Stream Accessed – Trigger the rule when any stream is accessed and during edge storage playback.

This can for example be used to send notiﬁcations.

Motion Detection – Trigger the rule when motion is detected. See Motion Detection on page 36.

Shock Detected – Trigger the rule when the Axis product detects it has been tilted or hit. See Shock Detection

on page 36.

Hardware

Tampering – Trigger the rule when tampering is detected. See Camera Tampering on page 36.

•

Network – Trigger the rule if network connection is lost or restored. This can for example be used to start

recording to the SD card.

Input Signal

Digital Input Port – Trigger the rule when an I/O port receives a signal from a connected device. See I/O

Ports on page 58.

Manual Trigger – Trigger the rule using the Manual Trigger button in the Live View page. See Controls on

the Live View Page on page 14. This can for example be used to validate actions during product installation

and conﬁguration.

Virtual Inputs – can be used by a VMS (Video Management System) to trigger actions. Virtual inputs can, for

example, be connected to buttons in the VMS user interface.

•

PTZ

Moving – Trigger the rule when the camera view moves due to a PTZ operation. This can for example be used

as an additional condition to prevent an action rule triggered by motion detection to record video while the

camera view moves due to a PTZ operation.

Preset Reached – Trigger the rule when the camera stops at a preset position. This can be for example be used

with the Send Images action to upload images from the preset position.

Storage

Disruption – Trigger the rule if storage problems are detected, for example if the storage device is unavailable,

removed, full, locked or if other read or write problems occur. This can for example be used to send maintenance

notiﬁcations.

Recording – Triggers the rule when the Axis product records to the storage device. The recording status trigger

can be used to notify the operator, for example by ﬂashing LED lights, if the product has started or stopped to

record to the storage device. Note that, this trigger can be used only for edge storage recording status.

•

System

System Ready – Trigger the rule when the product has been started and all services are running. This can for

example be used to send a notiﬁcation when the product restarts.

Time

Recurrence – Trigger the rule periodically. See Set Up Recurrences on page 44. This can for example be used to

upload an image every 5 minutes.

Use Schedule – Trigger the rule according to the selected schedule. See Create Schedules on page 44.

Actions

Available actions include:

•

Day/Night Vision Mode – Set day mode (IR cut ﬁlter on) or night mode (IR cut ﬁlter off).

Output Port – Activate an I/O port to control an external device.

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Events

•

Overlay Text – Display an overlay text. See Use Overlay Text in an Action Rule on page 27.

Play Audio Clip – See Audio Clips on page 30.

PTZ Control

Preset Position – Go to a preset position.

Guard Tour – Start a guard tour. See Guard Tour on page 33.

•

Record Video – Record video and audio to a selected storage. To record audio, use AAC audio encoding and make sure that

audio is enabled in the selected stream proﬁle.

•

Send Images – Send images to a recipient.

Send Notiﬁcations – Send a notiﬁcation message to a recipient.

Send SNMP Trap – Send an SNMP trap message to the operator. Make sure that SNMP is enabled and conﬁgured

under System Options > Network > SNMP.

•

Send Video Clip – Send a video clip to a recipient.

Status LED – Flash the LED indicator. This can for example be used to validate triggers such as motion detection during

product installation and conﬁguration.

•

WDR Mode – The WDR Mode or Lightﬁnder Mode can be turned on when the action rule is triggered. This action may

be used to change between these modes automatically.

Add Recipients

The product can send media ﬁles and messages to notify users about events. Before the product can send media ﬁles or notiﬁcation

messages, you must deﬁne one ore more recipients.

To add a recipient:

1. Go to Events > Recipients and click Add.

2. Enter a descriptive name.

3. Select a recipient Type.

4. Enter the information needed for the recipient type.

5. Click Test to test the connection to the recipient.

6. Click OK.

Set Up Email Recipients

Email recipients can be conﬁgured by selecting one of the listed email providers, or by specifying the SMTP server, port and

authentication used by, for example, a corporate email server.

Note

Some email providers have security ﬁlters that prevent users from receiving or viewing large amount of attachments, from

receiving scheduled emails and similar. Check the email provider’s security policy to avoid delivery problems and locked

email accounts.

To set up an email recipient using one of the listed providers:

1. Go to Events > Recipients and click Add.

2. Enter a Name and select Email from the Type list.

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Events

3. Enter the email addresses to send emails to in the To ﬁeld. Use commas to separate multiple addresses.

4. Select the email provider from the Provider list.

5. Enter the user ID and password for the email account.

6. Click Test to send a test email.

To set up an email recipient using for example a corporate email server, follow the instructions above but select User deﬁned as

Provider. Enter the email address to appear as sender in the From ﬁeld. Select Advanced settings and specify the SMTP server

address, port and authentication method. Optionally, select Use encryption to send emails over an encrypted connection. The server

certiﬁcate can be validated using the certiﬁcates available in the Axis product. For information on how to upload certiﬁcates,

see Certiﬁcates on page 49.

Create Schedules

Schedules can be used as action rule triggers or as additional conditions, for example to record video if motion is detected outside

ofﬁce hours. Use one of the predeﬁned schedules or create a new schedule as described below.

To create a new schedule:

1. Go to Events > Schedules and click Add.

2. Enter a descriptive name and the information needed for a daily, weekly, monthly or yearly schedule.

3. Click OK.

To use the schedule in an action rule, select the schedule from the Schedule drop-down list in the Action Rule Setup page.

Set Up Recurrences

Recurrences are used to trigger action rules repeatedly, for example every 5 minutes or every hour.

To set up a recurrence:

1. Go to Events > Recurrences and click Add.

2. Enter a descriptive name and recurrence pattern.

3. Click OK.

To use the recurrence in an action rule, ﬁrst select Time from the Trigger drop-down list in the Action Rule Setup page and then

select the recurrence from the second drop-down list.

To modify or remove recurrences, select the recurrence in the Recurrences List and click Modify or Remove.

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AXIS Q1614-E Network Camera

Recordings

The Axis product can be conﬁgured to record video continuously or according to an action rule:

•

To start a continuous recording, see page 46.

To set up action rules, see page 41.

To access recordings, see Find Recordings on page 45.

To play recordings, see Play Recording on page 45.

To export a recording as a video clip, see Export Video Clip on page 46.

To conﬁgure camera controlled storage, see Storage on page 56.

Find Recordings

Recordings stored on the SD card or network share can be accessed from the Recordings > List page. The page lists all recordings on

the storage device and shows each recording’s start date and time, duration and the event that triggered the recording.

Note

The recording’s start date and time is set according to the Axis product’s date and time settings. If the Axis product is

conﬁgured to use a time zone different from the local time zone, make sure to conﬁgure the Recording time ﬁlters according

to the product’s time zone. Date and time settings are conﬁgured under System Options > Date & Time, see Date & Time

on page 50.

To ﬁnd a recording, follow these steps:

1. Go to Recordings > List.

2. To reduce the number of recordings displayed, select the desired options under Filter:

Recording time — List recordings that started between the From and To times.

Event — List recordings that were triggered by a speciﬁc event. Select continuous to list continuous recordings.

Storage — List recordings from a speciﬁc storage device.

Sort — Specify how recordings should be sorted in the list.

Results — Specify the maximum number of recordings to display.

3. To apply the ﬁlters, click the Filter button. Some ﬁlters may take a long time to complete.

4. The recordings are displayed in the Recording list.

To play a recording, select the recording and click Play. See also Play Recording on page 45.

To view detailed information about a recording, select the recording and click Properties.

To export a recording or a part of a recording as a video clip, select the recording and click Export. See also Export Video Clip on

page 46.

To remove a recording from the storage device, select the recording and click Remove.

Play Recording

Recordings on the SD card or network share can be played directly from the Axis product’s webpages.

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Recordings

To play a recording, follow these steps:

1. Go to Recordings > List.

2. To reduce the number of recordings displayed, select the desired options under Filter and click the Filter button to

apply the ﬁlters. See also Find Recordings on page 45.

3. Select the recording and click Play. The recording will be played in a new browser window.

Export Video Clip

Recordings on the SD card or network share can be exported as video clips. It is possible to export a complete recording or a

part of a recording.

Note

The exported recording is a Matroska video ﬁle (.mkv). To play the recording in Windows Media Player, AXIS Matroska File

Splitter must be installed. AXIS Matroska File Splitter can be downloaded from www.axis.com/techsup/software

To export a video clip, follow these steps:

1. Go to Recordings > List.

2. To reduce the number of recordings displayed, select the desired options under Filter and click the Filter button to

apply the ﬁlters. See also Find Recordings on page 45.

3. Select the recording and click Export. The Export Recording dialog opens.

4. By default, the complete recording is selected. To export a part of the recording, modify the start and stop times.

5. Optionally, enter a ﬁle name for the recording.

6. Click Export.

Note

Recordings can also be exported from the playback window.

Continuous Recording

The Axis product can be conﬁgured to continuously save video to a storage device. For information about storage devices, see Storage

on page 56. To prevent the disk from becoming full, it is recommended to conﬁgure the disk to automatically remove old recordings.

If a new stream proﬁle is selected while a recording is ongoing, the recording will be stopped and saved in the recording list and a

new recording with the new stream proﬁle will start. All previous continuous recordings will remain in the recording list until they

are removed manually or through automatic removal of old recordings.

To start a continuous recording, follow these steps:

1. Go to Recordings > Continuous.

2. Select Enabled.

3. Select the type of storage device from the Storage list.

4. Select a Stream proﬁle to use for continuous recordings. To include audio in the recording, use AAC audio encoding and

make sure that audio is enabled in the selected stream proﬁle.

5. Click Save to save and start the recording.

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Languages

Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected

language. To switch languages, go to Setup > Languages and ﬁrst upload the new language ﬁle. Browse and locate the ﬁle and click

the Upload Language button. Select the new language from the list and click Save.

Note

• Resetting the product to factory default settings will erase any uploaded language ﬁles and reset the product language to

English.

• Clicking the Restore button on the Maintenance page will not affect the language.

• A ﬁrmware upgrade will not affect the language used. However if you have uploaded a new language to the product and

later upgrade the ﬁrmware, it may happen that the translation no longer matches the product's web pages. In this case,

upload an updated language ﬁle.

• A language already installed in the product will be replaced when a current or a later version of the language ﬁle is uploaded.

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System Options

Security

Users

User access control is enabled by default and can be conﬁgured under System Options > Security > Users. An administrator can

set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means

that anybody may access the Live View page.

The user list displays authorized users and user groups (access levels):

Viewer - Access to the Live View page

Operator - Access to the Live View page and to all settings except System Options

Administrator - Unrestricted access to all settings; can add, modify and remove other users.

Under HTTP/RTSP Password Settings, select the type of password to allow. You may need to allow unencrypted passwords if there are

viewing clients that do not support encryption, or if you upgraded the ﬁrmware and existing clients support encryption but need

to log in again and be conﬁgured to use this functionality.

Under User Settings, select the Enable anonymous viewer login option to allow anonymous users access to the Live View page.

Select the Enable anonymous PTZ control login to allow anonymous users access to the PTZ controls.

Deselect the Enable Basic Setup option to hide the Basic Setup menu. Basic Setup provides quick access to settings that should be

made before using the Axis product.

ONVIF

ONVIF (Open Network Video Interface Forum) is a global interface standard that makes it easier for end users, integrators, consultants,

and manufacturers to take advantage of the possibilities offered by network video technology. ONVIF enables interoperablity between

different vendor products, increased ﬂexibility, reduced cost and future-proof systems.

By creating a user you automatically enable ONVIF communication. Use the user name and password with all ONVIF communication

with the product. For more information see www.onvif.org

IP Address Filter

IP address ﬁltering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are

allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address ﬁltering.

The administrator can add up to 256 IP address entries to the list (a single entry can contain multiple IP addresses).

HTTPS

HTTPS (HyperText Transfer Protocol over Secure Socket Layer, or HTTP over SSL) is a web protocol providing encrypted browsing.

HTTPS can also be used by users and clients to verify that the correct device is being accessed. The security level provided by

HTTPS is considered adequate for most commercial exchanges.

The Axis product can be conﬁgured to require HTTPS when users from different user groups (administrator, operator, viewer) connect.

To use HTTPS, an HTTPS certiﬁcate must ﬁrst be installed. Go to System Options > Security > Certiﬁcates to install and manage

certiﬁcates. See Certiﬁcates on page 49.

To enable HTTPS on the Axis product:

1. Go to System Options > Security > HTTPS

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System Options

2. Select an HTTPS certiﬁcate from the list of installed certiﬁcates.

3. Optionally, click Ciphers and select the encryption algorithms to use for SSL.

4. Set the HTTPS Connection Policy for the different user groups.

5. Click Save to enable the settings.

To access the Axis product via the desired protocol, enter https:// or http:// in the address ﬁeld in a browser.

The HTTPS port can be changed on the System Options > Network > TCP/IP > Advanced page.

IEEE 802.1X

IEEE 802.1X is a standard for port-based Network Admission Control providing secure authentication of wired and wireless network

devices. IEEE 802.1X is based on EAP (Extensible Authentication Protocol).

To access a network protected by IEEE 802.1X, devices must be authenticated. The authentication is performed by an authentication

server, typically a RADIUS server, examples of which are FreeRADIUS and Microsoft Internet Authentication Service.

In Axis implementation, the Axis product and the authentication server identify themselves with digital certiﬁcates using EAP-TLS

(Extensible Authentication Protocol - Transport Layer Security). The certiﬁcates are provided by a Certiﬁcation Authority (CA).

You need:

•

a CA certiﬁcate to authenticate the authentication server.

a CA-signed client certiﬁcate to authenticate the Axis product.

To create and install certiﬁcates, go to System Options > Security > Certiﬁcates. See Certiﬁcates on page 49. Many CA certiﬁcates

are preinstalled.

To allow the product to access a network protected by IEEE 802.1X:

1. Go to System Options > Security > IEEE 802.1X.

2. Select a CA Certiﬁcate and a Client Certiﬁcate from the lists of installed certiﬁcates.

3. Under Settings, select the EAPOL version and provide the EAP identity associated with the client certiﬁcate.

4. Check the box to enable IEEE 802.1X and click Save.

Note

For authentication to work properly, the date and time settings in the Axis product should be synchronized with an NTP

server. See Date & Time on page 50.

Certiﬁcates

Certiﬁcates are used to authenticate devices on a network. Typical applications include encrypted web browsing (HTTPS), network

protection via IEEE 802.1X and secure upload of images and notiﬁcation messages for example via email. Two types of certiﬁcates

can be used with the Axis product:

Server/Client certiﬁcates - To authenticate the Axis product.

CA certiﬁcates - To authenticate peer certiﬁcates, for example the certiﬁcate of an authentication server in case the Axis product is

connected to an IEEE 802.1X protected network.

Note

Installed certiﬁcates, except preinstalled CA certiﬁcates, will be deleted if the product is reset to factory default. Preinstalled

CA certiﬁcates that have been deleted will be reinstalled.

A Server/Client certiﬁcate can be self-signed or issued by a Certiﬁcate Authority (CA). A self-signed certiﬁcate offers limited

protection and can be used before a CA-issued certiﬁcate has been obtained.

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System Options

To install a self-signed certiﬁcate:

1. Go to Setup > System Options > Security > Certiﬁcates.

2. Click Create self-signed certiﬁcate and provide the requested information.

To create and install a CA-signed certiﬁcate:

1. Create a self-signed certiﬁcate as described above.

2. Go to Setup > System Options > Security > Certiﬁcates.

3. Click Create certiﬁcate signing request and provide the requested information.

4. Copy the PEM-formatted request and send to the CA of your choice.

5. When the signed certiﬁcate is returned, click Install certiﬁcate and upload the certiﬁcate.

Server/Client certiﬁcates can be installed as Certiﬁcate from signing request or as Certiﬁcate and private key. Select Certiﬁcate

and private key if the private key is to be upload as a separate ﬁle or if the certiﬁcate is in PKCS#12 format.

The Axis product is shipped with several preinstalled CA certiﬁcates. If required, additional CA certiﬁcates can be installed:

1. Go to Setup > System Options > Security > Certiﬁcates.

2. Click Install certiﬁcate and upload the certiﬁcate.

Audio Support

Select Enable audio support to allow clients to retrieve audio streams from the Axis product. For information on how to conﬁgure

audio settings, see Audio Settings on page 29.

Note

Deselecting this option will disable audio globally in the Axis product, for conﬁgured events and proﬁles with audio as well.

Date & Time

The Axis product’s date and time settings are conﬁgured under System Options > Date & Time.

Current Server Time displays the current date and time (24h clock). The time can be displayed in 12h clock in the text overlay (see

below).

To change the date and time settings, select the preferred Time mode under New Server Time:

•

Synchronize with computer time – Sets date and time according to the computer’s clock. With this option, date and

time are set once and will not be updated automatically.

•

Synchronize with NTP Server – Obtains date and time from an NTP server. With this option, date and time settings are

updated continuously. For information on NTP settings, see NTP Conﬁguration on page 53.

If using a host name for the NTP server, a DNS server must be conﬁgured. See DNS Conﬁguration on page 52.

Set manually – Allows you to manually set date and time.

•

If using an NTP server, select your Time zone from the drop-down list. If required, check Automatically adjust for daylight saving

time changes.

The Date & Time Format Used in Images is the date and time format displayed as a text overlay in the video stream. Use the

predeﬁned formats or see File Naming & Date/Time Formats in the online help

for information on how to create custom date and

time formats. To include date and time in the overlay text, go to Video & Audio and select Include date and Include time.

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AXIS Q1614-E Network Camera

System Options

Network

Basic TCP/IP Settings

The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously, and at least one version

must always be enabled.

IPv4 Address Conﬁguration

By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are

conﬁgured under System Options > Network > TCP/IP > Basic.

DHCP (Dynamic Host Conﬁguration Protocol) allows network administrators to centrally manage and automate the assignment of

IP addresses. DHCP should only be enabled if using dynamic IP address notiﬁcation, or if the DHCP can update a DNS server. It is

then possible to access the Axis product by name (host name).

If DHCP is enabled and the product cannot be accessed, run AXIS IP Utility to search the network for connected Axis products, or reset

the product to the factory default settings (see page 60) and then perform the installation again.

To use a static IP address, check Use the following IP address and specify the IP address, subnet mask and default router.

IPv6 Address Conﬁguration

If IPv6 (IP version 6) is enabled, the Axis product will receive an IP address according to the conﬁguration in the network router.

To enable IPv6, go to System Options > Network > TCP/IP > Basic. Other settings for IPv6 should be conﬁgured in the network router.

ARP/Ping

The product’s IP address can be assigned using ARP and Ping. For instructions, see Assign IP Address Using ARP/Ping on page 51.

The ARP/Ping service is enabled by default but is automatically disabled two minutes after the product is started, or as soon as an IP

address is assigned. To re-assign IP address using ARP/Ping, the product must be restarted to enable ARP/Ping for an additional

two minutes.

To disable the service, go to System Options > Network > TCP/IP > Basic and clear the option Enable ARP/Ping setting of IP address.

Pinging the product is still possible when the service is disabled.

Assign IP Address Using ARP/Ping

The product's IP address can be assigned using ARP/Ping. The command must be issued within 2 minutes of connecting power.

1. Acquire a free static IP address on the same network segment as the computer.

2. Locate the serial number (S/N) on the product label.

3. Open a command prompt and enter the following commands:

Linux/Unix syntax

arp -s <IP address> <serial number> temp

ping -s 408 <IP address>

Linux/Unix example

arp -s 192.168.0.125 00:40:8c:18:10:00 temp

ping -s 408 192.168.0.125

Windows syntax (this may require that you run the command prompt as an administrator)

arp -s <IP address> <serial number>

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System Options

ping -l 408 -t <IP address>

Windows example (this may require that you run the command prompt as an administrator)

arp -s 192.168.0.125 00-40-8c-18-10-00

ping -l 408 -t 192.168.0.125

4. Check that the network cable is connected and then restart the product by disconnecting and reconnecting power.

5. Close the command prompt when the product responds with Reply from 192.168.0.125:... or similar.

6. Open a browser and type http://<IP address> in the Location/Address ﬁeld.

For other methods of assigning the IP address, see the Installation and Management Software CD or the document Assign an IP

Address and Access the Video Stream on Axis Support web at www.axis.com/techsup

Note

• To open a command prompt in Windows, open the Start menu and type cmd in the Run/Search ﬁeld.

• To use the ARP command in Windows 8/Windows 7/Windows Vista, right-click the command prompt icon and select

Run as administrator.

• To open a command prompt in Mac OS X, open the Terminal utility from Application > Utilities.

AXIS Video Hosting System (AVHS)

AVHS used in conjunction with an AVHS service, provides easy and secure Internet access to live and recorded video accessible from

any location. For more information and help to ﬁnd a local AVHS Service Provider go to www.axis.com/hosting

The AVHS settings are conﬁgured under System Options > Network > TCP IP > Basic. The possibility to connect to an AVHS service

is enabled by default. To disable, clear the Enable AVHS box.

One-click enabled - Press and hold the product’s control button (see Hardware Overview on page 6 ) for about 3 seconds to

connect to an AVHS service over the Internet. Once registered, Always will be enabled and the Axis product stays connected to

the AVHS service. If the product is not registered within 24 hours from when the button is pressed, the product will disconnect

from the AVHS service.

Always - The Axis product will constantly attempt to connect to the AVHS service over the Internet. Once registered the product will

stay connected to the service. This option can be used when the product is already installed and it is not convenient to use the

one-click installation.

AXIS Internet Dynamic DNS Service

AXIS Internet Dynamic DNS Service assigns a host name for easy access to the product. For more information, see www.axiscam.net

To register the Axis product with AXIS Internet Dynamic DNS Service, go to System Options > Network > TCP/IP > Basic. Under

Services, click the AXIS Internet Dynamic DNS Service Settings button (requires access to the Internet). The domain name currently

registered at AXIS Internet Dynamic DNS service for the product can at any time be removed.

Note

AXIS Internet Dynamic DNS Service requires IPv4.

Advanced TCP/IP Settings

DNS Conﬁguration

DNS (Domain Name Service) provides the translation of host names to IP addresses. The DNS settings are conﬁgured under System

Options > Network > TCP/IP > Advanced.

Select Obtain DNS server address via DHCP to use the DNS settings provided by the DHCP server.

To make manual settings, select Use the following DNS server address and specify the following:

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AXIS Q1614-E Network Camera

System Options

Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be separated by

semicolons. The host name is always the ﬁrst part of a fully qualiﬁed domain name, for example, myserver is the host name in the

fully qualiﬁed domain name myserver.mycompany.com where mycompany.com is the domain name.

Primary/Secondary DNS server - Enter the IP addresses of the primary and secondary DNS servers. The secondary DNS server is

optional and will be used if the primary is unavailable.

NTP Conﬁguration

NTP (Network Time Protocol) is used to synchronize the clock times of devices in a network. The NTP settings are conﬁgured under

System Options > Network > TCP/IP > Advanced.

Select Obtain NTP server address via DHCP to use the NTP settings provided by the DHCP server.

To make manual settings, select Use the following NTP server address and enter the host name or IP address of the NTP server.

Host Name Conﬁguration

The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS

name. The host name is conﬁgured under System Options > Network > TCP/IP > Advanced.

Select Obtain host name via IPv4 DHCP to use host name provided by the DHCP server running on IPv4.

Select Use the host name to set the host name manually.

Select Enable dynamic DNS updates to dynamically update local DNS servers whenever the Axis product’s IP address changes.

For more information, see the online help

Link-Local IPv4 Address

Link-Local Address is enabled by default and assigns the Axis product an additional IP address which can be used to access

the product from other hosts on the same segment on the local network. The product can have a Link-Local IP and a static

or DHCP-supplied IP address at the same time.

This function can be disabled under System Options > Network > TCP/IP > Advanced.

HTTP

The HTTP port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced. In addition to the

default setting, which is 80, any port in the range 1024–65535 can be used.

HTTPS

The HTTPS port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced. In addition to

the default setting, which is 443, any port in the range 1024–65535 can be used.

To enable HTTPS, go to System Options > Security > HTTPS. For more information, see HTTPS on page 48.

NAT traversal (port mapping) for IPv4

A network router allows devices on a private network (LAN) to share a single connection to the Internet. This is done by forwarding

network trafﬁc from the private network to the “outside”, that is, the Internet. Security on the private network (LAN) is increased

since most routers are pre-conﬁgured to stop attempts to access the private network (LAN) from the public network (Internet).

Use NAT traversal when the Axis product is located on an intranet (LAN) and you wish to make it available from the other (WAN) side

of a NAT router. With NAT traversal properly conﬁgured, all HTTP trafﬁc to an external HTTP port in the NAT router is forwarded to

the product.

NAT traversal is conﬁgured under System Options > Network > TCP/IP > Advanced.

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AXIS Q1614-E Network Camera

System Options

Note

• For NAT traversal to work, this must be supported by the router. The router must also support UPnP^TM

• The router has many different names: “NAT router”, “Network router”, “Internet Gateway”, ”Broadband router”, “Broadband

sharing device” or “Home ﬁrewall” but the essential purpose of the device is the same.

Enable/Disable - When enabled, the Axis product attempts to conﬁgure port mapping in a NAT router on your network, using UPnP^TM

Note that UPnP^TMmust be enabled in the product (see System Options > Network > UPnP).

Use manually selected NAT router - Select this option to manually select a NAT router and enter the IP address for the router in

the ﬁeld. If no router is speciﬁed, the product automatically searches for NAT routers on your network. If more than one router is

found, the default router is selected.

Alternative HTTP port - Select this option to manually deﬁne an external HTTP port. Enter the port number in the ﬁeld. If no port is

entered here, a port number is automatically selected when NAT traversal is enabled.

Note

• An alternative HTTP port can be used or be active even if NAT traversal is disabled. This is useful if your NAT router does not

support UPnP and you need to manually conﬁgure port forwarding in the NAT router.

• If you attempt to manually enter a port that is already in use, another available port is automatically selected.

• When the port is selected automatically it is displayed in this ﬁeld. To change this, enter a new port number and click Save.

FTP

The FTP server running in the Axis product enables upload of new ﬁrmware, user applications, etc. The FTP server can be disabled

under System Options > Network > TCP/IP > Advanced.

Note

This FTP server has nothing to do with the product’s ability to transfer images via FTP to other locations and servers.

RTSP

The RTSP server running in the Axis product allows a connecting client to start an H.264 stream. The RTSP port number can be

changed under System Options > Network > TCP/IP > Advanced. The default port is 554.

Note

H.264 video streams will not be available if the RTSP server is disabled.

SOCKS

SOCKS is a networking proxy protocol. The Axis product can be conﬁgured to use a SOCKS server to reach networks on the other

side of a ﬁrewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a ﬁrewall, and

notiﬁcations, uploads, alarms, etc need to be sent to a destination outside the local network (for example the Internet).

SOCKS is conﬁgured under System Options > Network > SOCKS. For more information, see the online help

QoS (Quality of Service)

QoS (Quality of Service) guarantees a certain level of a speciﬁed resource to selected trafﬁc on a network. A QoS-aware network

prioritizes network trafﬁc and provides a greater network reliability by controlling the amount of bandwidth an application may use.

The QoS settings are conﬁgured under System Options > Network > QoS. Using DSCP (Differentiated Services Codepoint) values, the

Axis product can mark different types of trafﬁc.

Note

Live audio DSCP will be equal to live video DSCP if H.264 over RTSP is used.

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AXIS Q1614-E Network Camera

System Options

SNMP

The Simple Network Management Protocol (SNMP) allows remote management of network devices. An SNMP community is the

group of devices and management station running SNMP. Community names are used to identify groups.

AXIS Video MIB (Management Information Base) for video hardware can be used to monitor Axis-speciﬁc, hardware-related

issues that may need administrative attention. For more information about AXIS Video MIB and to download MIB ﬁles, go to

www.axis.com/techsup

To enable and conﬁgure SNMP in the Axis product, go to the System Options > Network > SNMP page.

Depending on the level of security required, select the version on SNMP to use.

Traps are used by the Axis product to send messages to a management system on important events and status changes. Check Enable

traps and enter the IP address where the trap message should be sent and the Trap community that should receive the message.

Note

If HTTPS is enabled, SNMP v1 and SNMP v2c should be disabled.

Traps for SNMP v1/v2 are used by the Axis product to send messages to a management system on important events and status

changes. Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that

should receive the message.

The following traps are available:

•

Cold start

Warm start

Link up

Authentication failed

Note

All AXIS Video MIB traps are enabled when SNMP v1/v2c traps are enabled. It is not possible to turn on or off speciﬁc traps.

SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required.

To use SNMP v3, HTTPS must be enabled, see HTTPS on page 48. To enable SNMP v3, check the box and provide the initial user

password.

Note

The initial password can only be set once. If the password is lost, the Axis product must be reset to factory default, see

Reset to Factory Default Settings on page 60.

UPnP^TM

The Axis product includes support for UPnP^TM. UPnP^TMis enabled by default and the product is automatically detected by operating

systems and clients that support this protocol.

UPnP^TMcan be disabled under System Options > Network > UPnP^TM

RTP/H.264

The RTP port range and multicast settings are conﬁgured under System Options > Network > RTP.

The RTP port range deﬁnes the range of ports from which the video/audio ports are automatically selected. For multicast streams,

only certain IP addresses and port numbers should be used.

Select Always Multicast Video and/or Always Multicast Audio to start multicast streaming without opening an RTSP session.

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AXIS Q1614-E Network Camera

System Options

Bonjour

The Axis product includes support for Bonjour. Bonjour is enabled by default and the product is automatically detected by operating

systems and clients that support this protocol.

Bonjour can be disabled under System Options > Network > Bonjour.

Storage

SD Card

NOTICE

To prevent corruption of recordings, the SD card should always be unmounted before it is ejected.

Note

For SD card recommendations see www.axis.com

Supports microSD cards with up to 64 GB of storage. For best recording performance, use a microSDHC or microSDXC card with

speed class 10.

The following SD card ﬁle systems are supported:

•

ext4 — recommended due to its resilience against data loss if the card is ejected or if there is abrupt power loss. To access

data stored on the card from the Windows operating system, a third-party ext4 driver or application is required.

•

vFAT — supported by most operating systems for personal computers.

The SD card is managed on the System Options > Storage page. Click SD Card to open Storage Management.

If the card’s status shows as failed, click Check disk to see if the problem can be found and then try Repair. This option is only

available for SD cards with ext4. For SD cards with vFAT, use a card reader or computer to troubleshoot the card.

To avoid ﬁlling the card, it is recommended to remove recordings continuously. Under General Settings, select Remove recordings

older than and select the number of days or weeks.

To stop writing to the card and protect recordings from being removed, select Lock under General Settings.

Mount and Unmount SD Card

NOTICE

To prevent corruption of recordings, the SD card should always be unmounted before it is ejected.

The SD card is automatically mounted when the card is inserted into the Axis product or when the product is started. A manual

mount is only required if the card has been unmounted and not ejected and re-inserted.

To unmount the SD card:

1. Open the Axis product’s webpages and go to Setup > System Options > Storage.

2. Click SD Card.

3. Click Unmount.

4. The card can now be removed.

Format SD Card

NOTICE

Formatting the SD card will remove all data and recordings stored on the card.

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AXIS Q1614-E Network Camera

System Options

The Axis product can be conﬁgured to automatically format SD cards that are inserted into the product. If autoformat is enabled and

an SD card is inserted, the product will check if the SD card has the ext4 ﬁle system. If the card has a different ﬁle system, the

card will automatically be formatted to ext4.

Important

If autoformat is enabled, only use new or empty SD cards. Any data stored on the card will be lost when the card is inserted

into the Axis product.

To enable automatic formatting, follow these steps:

1. Open the Axis product’s webpages and go to Setup > System Options > Storage.

2. Click SD Card.

3. Under General Settings, select Autoformat to.

4. Click OK to save settings.

An SD card inserted into the product can be manually formatted to one of the supported ﬁle systems. To manually format the

SD card, follow these steps:

1. Insert the SD card in the SD card slot.

2. Open the Axis product’s webpages and go to Setup > System Options > Storage.

3. Click SD Card.

4. Click Format and select the desired ﬁle system.

5. Click OK to start formatting the card.

Network Share

Network share allows you to add network storage such as a NAS (network-attached storage). The NAS shall be dedicated for

recordings and data from the Axis products connected to the network. For information about reference NAS devices, go to

www.axis.com/products/cam_companion_software/supported.htm

Note

For NAS recommendations see www.axis.com

To add a network share:

1. Go to System Options > Storage.

2. Click Network Share.

3. Enter the IP address, DNS or Bonjour name to the host server in the Host ﬁeld.

4. Enter the name of the share in the Share ﬁeld. Sub folders cannot be used.

5. If required, select The share requires login and enter the user name and password.

6. Click Connect.

To clear all recordings and data from the Axis product’s folder on the designated share, click Clear under Storage Tools.

To avoid ﬁlling the share, it is recommended to remove recordings continuously. Under Recording Settings, select Remove recordings

older than and select the number of days or weeks.

To stop writing to the share and protect recordings from being removed, select Lock under Recording Settings.

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AXIS Q1614-E Network Camera

System Options

Ports & Devices

I/O Ports

The Axis product provides two conﬁgurable input and output ports for connection of external devices. For information about

how to connect external devices, see Connectors on page 68.

The I/O ports are conﬁgured under System Options > Ports & Devices > I/O Ports. Select the port direction (Input or Output). The

ports can be given descriptive names and their Normal states can be conﬁgured as Open circuit or Grounded circuit.

COM Port

The Axis product has one RS-485/RS-422 serial port. The port supports the following modes:

•

Generic HTTP allows the Axis product to receive data and send commands via HTTP.

Pan Tilt Zoom is used to control a PTZ device. The PTZ device requires a driver. See Install PTZ Driver for more information.

Drivers can be downloaded from www.axis.com

•

Generic TCP/IPallows the Axis product to receive data and send commands via TCP/IP. Daisy chain server - Allows Daisy

chain clients to communicate with the Axis product.

Select the desired Port Type from the drop-down list. For more information on Serial Port Settings and Daisy Chain Port Settings

see the online help

Port Status

The list on the System Options > Ports & Devices > Port Status page shows the status of the product’s input and output ports.

Accelerometer

The leveling assistant that helps to level the camera is enabled by default. To disable it, de-select the Enable leveling assistant option

from System Options > Ports & Devices > Accelerometer and click Save. To refresh the page and view the saved setting, click Reset.

Maintenance

The Axis product provides several maintenance functions. These are available under System Options > Maintenance.

Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current

settings.

Note

A restart clears all entries in the Server Report.

Click Restore to reset most settings to the factory default values. The following settings are not affected:

•

the boot protocol (DHCP or static)

the static IP address

the default router

the subnet mask

the system time

the IEEE 802.1X settings

the focus position

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AXIS Q1614-E Network Camera

System Options

•

uploaded applications are kept but must be restarted

Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The

Axis product can also be reset to factory default using the control button, see Reset to Factory Default Settings on page 60.

To identify the product or test the Status LED, click Flash LED under Identify and specify the duration in seconds, minutes or hours.

This can be useful for identifying the product among other products installed in the same location.

For information about ﬁrmware upgrade, see Upgrade the Firmware on page 61.

Support

Support Overview

The System Options > Support > Support Overview page provides information on troubleshooting and contact information,

should you require technical assistance.