Axis Communications Security Camera AXIS 214 PTZ User Manual

AXIS 214 PTZ

Network Camera

User’s Manual

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AXIS 214 PTZ

Table of contents

Product D e scription . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

R e ar panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

A c cessing the camer a . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

A c cessing the camera from a browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

A c cessing the camera from the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

T h e L i ve V i ew page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

P a n/T i l t /Z o om controls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

T h e control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

V i ewer controls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

P T Z C o ntrol Q u eue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

V i deo and A u dio Stream s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

V i deo Stream T y pes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

A u dio Stream T y pes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

MPEG -4 p rotocols and communication methods . . . . . . . . . . . . . . . . . . . . .16

H o w to stream M PEG -4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

AX I S Media Con t rol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

O t her methods of accessing the video stream. . . . . . . . . . . . . . . . . . . . . . . .18

T h e Setup T o ol s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

A c cessing the setup tools from a browser . . . . . . . . . . . . . . . . . . . . . . . . . . .20

V i deo & Image settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Ov e rlay Image Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

A d vanced C a mera Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

MPEG -4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

AX I S Media Con t rol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

A u dio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

A d vanced A u dio Setting s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

L i ve V i ew C o nfig . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

L a y out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

H T M L Ex a mples. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

P T Z C o nfiguratio n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Sequence Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

A d vanced - L i mits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

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AXIS 214 PTZ

Ev e nt C o nfiguration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Ev e nt Servers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Ev e nt T y pes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Mo t i on D e tection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Port S t atus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Sys t em O p tions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Security - U s ers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Security - IP A d dress F i lter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Security - H T T P S . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

D a te & T i me . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Ne t work - B a sic T C P /IP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Ne t work - A d vanced T CP /I P Se t t i ngs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Ne t work - S O CKS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Ne t work - SM T P (email). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Ne t work - SNMP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Ne t work - U P n P™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Ne t work - R T P . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Ports & D e vices - I/O Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

M a intenanc e . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

A d vanced. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

R e setting to the factory default settings . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

C o nnections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

I/O inputs and outputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

Schematic connection diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

C o nnecting audio equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

T r oubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

C h ecking the F i rmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

U p dating the F i rmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

T e chnical Specification s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

G e neral performance considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

O p timizing your system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

F r ame rates - M o t i on JP E G . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

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AXIS 214 PTZ

F r ame rates - M PEG -4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

B a ndwidth. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

G l ossary of T e rms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

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AXIS 214 PTZ - Product Description

Product Description

The AXIS 214 PTZ is a fully-featured PTZ Network Camera for security surveillance and

remote monitoring. With its removable automatic IR filter, the camera supports automatic

day & night functionality,

The AXIS 214 PTZ is equipped with 1 input and 1 output, for connecting external devices,

e.g. door switches, etc. Two-way audio is supported by Line/Mic In and Line Out ports.

Images from the camera are made available on the network as real-time, full frame rate

Motion JPEG streams and/or MPEG-4 video streams. Up to 10 viewers can access the AXIS

214 PTZ simultaneously when using Motion JPEG and MPEG-4 unicast. The number of

simultaneous viewers can be increased by using multicast MPEG-4. Video can be viewed

in 5 resolutions (up to 768x576).

The AXIS 214 PTZ contains advanced scheduling tools that can be used to trigger an

event. As the camera is designed for use in security systems, it is also equipped with

security features such as IP address filtering, HTTPS and multi-level users. The built-in web

server provides full access to all features through the use of a standard web browser.

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AXIS 214 PTZ - Product Description

Rear panel

The rear panel contains all of the connections available on the AXIS 214 PTZ. The view

shown here is from a ceiling mounted camera.

Network indicator

Status indicator

Line out

Control button

Power indicator

Line/Mic in

I/O terminal connector

Network

connector

Power connector

Control button - This is used to restore the factory default settings, as described in Resetting

to the factory default settings, on page 48.

Indicators - After completion of the startup and self-test routines, the multi-colored

Network, Status and Power indicators flash as follows:

Amber Flashes for activity on a 10 Mbit/s network

Network

Green

None

Green

Flashes for activity on a 100 Mbit/s network

No connection

Normal operation

Status

Power

Amber Flashes during startup, reset to factory default and firmware upgrade

Green Normal operation

Amber Flashes green/amber during upgrade

I/O Terminal connector - The I/O terminal connector provides the physical interface to one

transistor output, one digital input and an auxiliary connection point for DC power. For

more information, see I/O inputs and outputs, on page 49.

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AXIS 214 PTZ - Product Description

Network connector - The AXIS 214 PTZ connects to the network via a standard network

cable. The speed of the local network segment (10BaseT/100BaseTX Ethernet) is

automatically detected.

Line Out - For connecting a public address (PA) system or an active speaker with a built-in

amplifier. A stereo connector must be used for the audio out.

Line/Mic In - Input for a mono microphone, or for a line-in mono signal (only the left

channel is used from a stereo signal)

Power connector - For connection of the power adapter (included).

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AXIS 214 PTZ - Accessing the camera

Accessing the camera

The AXIS 214 PTZ can be used with most standard operating systems, and supports

Microsoft Internet Explorer 5.x or later, Netscape 7.x or later and Mozilla 1.4 or later.

Accessing the camera from a browser

1. Start a browser (Internet Explorer, Mozilla, Netscape Navigator).

2. Enter the IP address or host name of the

AXIS 214 PTZ in the Location/ Address

field of your browser.

3. Enter the user name and password set by

the administrator. If required, click Yes to install the AXIS Media Control (AMC).

4. The Live View page is

displayed in your browser.

Note: - if this is the first

time the camera is

accessed, the ‘Configure

Root Password’ dialog will

be displayed on the screen.

“Root” is the default

administrator user name.

Setting the password for root

1. Enter a password and then

re-enter it to confirm the

spelling. Click OK.

2. The ‘Enter Network

Password’ dialog will

appear. Enter the User

name: root.

3. Enter the password as set

above, and click OK. If the

password is lost, the camera must be reset to the factory default settings. See page

48.

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AXIS 214 PTZ - Accessing the camera

Notes:

• The layout of the Live View page in the AXIS 214 PTZ may have been customized to meet the specific requirements of

the application. Consequently, many of the examples and functions in this section may differ from those displayed in

your Live View page.

• If the AXIS 214 PTZ is to be placed upright on a desktop, the image must be rotated. Go to Setup > Video & Image and

set Rotate image to 180 degrees.

• To view streaming video with AXIS Media Control (AMC) in Microsoft Internet Explorer, you must set your browser to

allow the to be installed on your computer. The first time an MPEG-4 video stream is accessed, AMC also installs an

MPEG-4 decoder for viewing the video stream. As a license is required for each instance of the decoder, the product

administrator may have disabled the installation. If your workstation restricts the use of additional software

components, the camera can be configured to use a Java applet for updating JPEG images. See the online help for

more information.

Accessing the camera from the Internet

Once installed, the camera is accessible on your local network (LAN). To access the camera

from the Internet you must configure your router/firewall to allow incoming data traffic.

For security reasons this is usually done on a specific port. Please refer to the

documentation for your router/firewall for further instructions.

For more information, please visit the AXIS Internet Dynamic DNS Service at

www.axiscam.net or, for Technical notes on this and other topics, visit the Axis Support

Web at www.axis.com/techsup

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AXIS 214 PTZ - Accessing the camera

The Live View page

The following provides an overview of the controls found on the Live View page. If the

AXIS 214 PTZ has been customized (from Setup > Live View Config > Layout), the

controls will be displayed accordingly:

The Video Format drop-down list allows the video format on the

Live View page to be temporarily changed.

The 2 types of Output button

each control the output

directly from the Live View

page. These are configured

under Setup > Live View

Config > Layout.

Pulse - click this button to activate the

output for a defined period of time, e.g.

to switch on a light for 20 seconds.

Active/Inactive - click these buttons to

manually start and stop a connected

device, e.g. switch a light on/off.

These buttons start/stop the Sequence Mode which automatically

displays the view from preset positions at set intervals. Sequence mode is

configured in Setup > PTZ Configuration > Sequence Mode.

The source list is used to select the preset positions already

configured in the camera. These are created in Setup > PTZ

Configuration > Preset Positions.

The Manual trigger buttons trigger an action directly from the Live

View page. These buttons are configured under Setup > Live View

Config > Layout. Click these buttons to manually start and stop events.

Use the Snapshot button to capture a snapshot of the image currently

being displayed in the window. Right-click on the image to save it in

JPEG format on your computer.

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AXIS 214 PTZ - Accessing the camera

Pan/Tilt/Zoom controls

The Live View page also displays the Pan/Tilt/Zoom controls.

These are enabled/disabled for specified users by the administrator under

System Options > Security > Users > User List.

The Pan Tilt and Zoom bars control their respective functions in two different

ways. Clicking anywhere on the bar's gradient allows for a 'smooth'

adjustment of the camera's position, whilst clicking on the arrows at the two

ends of the bar cause a stepped, incremental change.

Note: Setting the iris and focus manually will disable Auto iris/Auto focus.

The control panel

Click the Ctrl panel button to display the control panel, where the

following settings are available:

• Auto focus: Automatically adjusts the image focus.

• Auto iris: Automatically adjusts the amount of light reach-

ing the camera and gives the best results, This also protects

the image sensor from strong light.

• Backlight comp: Enabling backlight compensation makes

the subject clearer if the image background is too bright, or

if the subject is too dark.

• Navigation mode: “Center” will move the camera view to

center on the position that was clicked.

“Joystick” moves the camera in the direction indicated by

a mouse click, relative to the center of the image. The fur-

ther from the center the image is clicked, the greater the movement.

• IR cut filter - when set to off, the camera will be able to “see” infrared light, e.g.

at night, thus making the image clearer. The image is shown in black & white

when the IR cut filter is off. Set to Auto to automatically turn the

filter off when the available visible light falls below the minimum requirement.

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AXIS 214 PTZ - Accessing the camera

Viewer controls

The default viewer to use for displaying moving images is selected from Setup >> Live

View Config >> Layout.

The AMC viewer toolbar is available in Microsoft Internet Explorer only. See AXIS

Media Control, on page 17 for more information. The AMC viewer toolbar displays

the following buttons:

The Play/Stop buttons start and stop the live video stream.

The Snapshot button takes a snapshot of the currently displayed image. The

Snapshot function and the target directory for saving snapshots can be

configured from AMC (AXIS Media Control), which is available from the

Windows Control Panel (Internet Explorer only).

Click the View Full Screen button and the video image will fill the entire

screen area. No other windows will be visible. Press Esc (Escape) on the

computer keyboard to cancel full screen view.

Click the Speaker and Microphone buttons to switch the sound off and on for

the speaker and microphone, respectively.

Use the slider to control the volume on the speaker and

microphone. The volume can be set between 0 and 100.

When using Half-duplex mode this button toggles between allowing you to

speak and listen. The first icon indicates that you can talk and the speaker

attached to the camera will play your voice. The second indicates that you will

hear audio from the camera, but no audio will be sent to web clients. When in

simplex talk mode, the icon toggles between allowing you to speak and is dimmed

when you do not want other clients to receive any audio.

Server push (not available for Microsoft Internet Explorer)

With this method, the AXIS 214 PTZ maintains and controls an open HTTP connection to

the browser and sends data as and when required, for as long as required.

QuickTime

For use with MPEG-4 only. Note that in the settings for Video & Image > Advanced >

MPEG-4, the Video object type must be set to Simple.

Java applet

This alternative uses a Java applet to update the images in the browser. No download is

required. Note that when this alternative is selected, external video sources will not be

available on the live view page, and audio will be mono-directional only (to the client

only).

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AXIS 214 PTZ - Accessing the camera

Still Image

Displays still images only. Hit your browser’s Refresh button to view a new image.

PTZ Control Queue

Only one user can use the Pan/Tilt/Zoom controls at any one time. When multiple users

are accessing the AXIS 214 PTZ’s Live View page, they must be placed in a queue and

assigned a set period of time during which they have the use of the PTZ controls. Use the

buttons to request or release control of the PTZ controls.

The PTZ Control Queue is set up by the administrator under PTZ Configuration > Control

Queue.

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AXIS 214 PTZ - Video and Audio Streams

Video and Audio Streams

The AXIS 214 PTZ provides several different image and video formats. The type to use

depends on your requirements and on the properties of your network.

The Live View page in the AXIS 214 PTZ provides access to Motion JPEG and MPEG-4

video streams, as well as to single JPEG images. Other applications and clients can also

access these video and audio streams/images directly, without going via the Live View

page.

Video Stream Types

Motion JPEG

This format uses standard JPEG still images in the video stream. These images are then

displayed and updated at a rate sufficient to create a stream that shows constantly updated

motion.

The Motion JPEG stream uses considerable amounts of bandwidth, but also provides

excellent image quality and access to each and every individual image contained in the

stream.

Note also that multiple clients accessing Motion JPEG streams can use different image

settings.

MPEG-4

This is a video compression standard that makes good use of bandwidth, and which can

provide high-quality video streams at less than 1 Mbit/s.

The MPEG-4 standard provides scope for a large range of different coding tools for use by

various applications in different situations, and the AXIS 214 PTZ provides certain subsets

of these tools. These are represented as Video object types, which are selected for use with

different viewing clients. The supported video object types are:

• Simple - sets the coding type to H.263, as used by e.g. QuickTime™.

• Advanced Simple - sets the coding type to MPEG-4 Part 2, as used by AMC (AXIS

Media Control)

When using MPEG-4 it is also possible to control the bit rate, which in turn allows the

amount of bandwidth usage to be controlled. CBR (constant bit rate) is used to achieve a

specific bit rate by varying the quality of the MPEG-4 stream. When using VBR (variable

bit rate), the quality of the video stream is kept as constant as possible, at the cost of a

varying bit rate.

Notes:

• MPEG-4 is licensed technology. The AXIS 214 PTZ includes one viewing client license. Installing additional unlicensed

copies of the viewing client is prohibited. To purchase additional licenses, contact your Axis reseller.

• All clients viewing the MPEG-4 stream must use the same image settings.

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AXIS 214 PTZ - Video and Audio Streams

Audio Stream Types

The audio stream types for audio are:

• G.711 - International standard for encoding wired-telephone audio. Uses PCM samples

to compress audio where higher signal values are compressed more than lower values.

In Axis products, this sets the coding type to μ-law 64 kbit/s.

• G.726 - Uses PCM samples to code the difference between samples (ADPCM). Reduces

bandwidth without losing too much useful audio. In Axis products, this sets the coded

bit rate to 24 or 32 kbit/s.

All stream types are ITU-T standards and operate on frequencies of up to 4 kHz.

MPEG-4 protocols and communication methods

To deliver live streaming video over IP networks, various combinations of transport

protocols and broadcast methods are employed.

• RTP (Realtime Transport Protocol) is a protocol that allows programs to manage the

real-time transmission of multimedia data, via unicast or multicast.

• RTSP (Real Time Streaming Protocol) serves as a control protocol, to negotiate which

transport protocol to use for the stream. RTSP is thus used by a viewing client to start a

unicast session, see below.

• UDP (User Datagram Protocol) is a communications protocol that offers limited service

for exchanging data in a network that uses the Internet Protocol (IP). UDP is an alterna-

tive to the Transmission Control Protocol (TCP). The advantage of UDP is that it is not

required to deliver all data and may drop network packets when there is e.g. network

congestion. This is suitable for live video, as there is no point in re-transmitting old

information that will not be displayed anyway.

• Unicasting is communication between a single sender and a single receiver over a net-

work. This means that the video stream goes independently to each user, and each user

gets their own stream. A benefit of unicasting is that if one stream fails, it only affects

one user.

• Multicast is bandwidth-conserving technology that reduces bandwidth usage by simul-

taneously delivering a single stream of information to multiple network users. This

technology is used primarily on delimited networks (intranets), as each user needs an

uninterrupted data flow and should not rely on network routers.

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AXIS 214 PTZ - Video and Audio Streams

How to stream MPEG-4

Deciding on the combination of protocols and methods to use depends on your viewing

requirements, and on the properties of your network. Setting the preferred method(s) is

done in the control applet for AMC, which is found in the Windows Control Panel. When

this has been set, AMC will test all the selected methods in the specified order, until the

first functioning one is found.

RTP+RTSP

This method (actually RTP over UDP and RTSP over TCP) should be your first consideration

for live video, especially when it is important to always have an up-to-date video stream,

even if some images do get dropped. This can be configured as multicast or unicast.

Multicasting provides the most efficient usage of bandwidth, especially when there are

large numbers of clients viewing simultaneously. Note however, that a multicast broadcast

cannot pass a network router unless the router is configured to allow this. It is thus not

possible to multicast over e.g. the Internet.

Unicasting should be used for video-on-demand broadcasting, so that there is no video

traffic on the network until a client connects and requests the stream. However, as more

and more unicast clients connect, the traffic on the network will increase and may cause

congestion. Although there is a maximum of 20 unicast viewers, note that all multicast

users combined count as 1 unicast viewer.

RTP/RTSP

This unicast method is RTP tunneled over RTSP. This can be used to exploit the fact that it

is relatively simple to configure firewalls to allow RTSP traffic.

RTP/RTSP/HTTP or RTP/RTSP/HTTPS

These two methods can also be used to traverse firewalls. Firewalls are commonly

configured to allow the HTTP protocol, thus allowing RTP to be tunneled.

AXIS Media Control

The recommended method of accessing live video (MPEG-4 and/or Motion JPEG) and

audio from the AXIS 214 PTZ is to use the AXIS Media Control (AMC) in Microsoft

Internet Explorer in Windows. This ActiveX component is automatically installed on first

use, after which it can be configured by opening the AMC Control Panel applet from the

Windows Control Panel. Alternatively, right-click the video image in Internet Explorer.

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AXIS 214 PTZ - Video and Audio Streams

Other methods of accessing the video stream

Video/images from the AXIS 214 PTZ can also be accessed in the following ways:

• If supported by the client, the AXIS 214 PTZ can use Motion JPEG server push to dis-

play video. This option maintains an open HTTP connection to the browser and sends

data as and when required, for as long as required.

• As single JPEG images in a browser. Enter e.g. the path:

http://<ip>/axis-cgi/jpg/image.cgi?resolution=CIF

• Windows Media Player. This requires AMC and the MPEG-4 decoder to be installed. The

paths that can be used are listed below, in the order of preference.

• Unicast via RTP: axrtpu://<ip address>/mpeg4/media.amp

• Unicast via RTSP: axrtsp://<ip address>/mpeg4/media.amp

• Unicast via RTSP, tunneled via HTTP:

axrtsphttp://<ip address>/mpeg4/media.amp

• Unicast via RTSP, tunneled via HTTPS:

axrtsphttps://<ip address>/mpeg4/media.amp

• Multicast: axrtpm://<ip address>/mpeg4/media.amp

Other MPEG-4 clients

Although it may be possible to use other clients to view the MPEG-4 stream, this is not

guaranteed by Axis.

For some other clients, e.g. QuickTime™ the Video Object Type must be set to Simple. It

may also be necessary to adjust the advanced MPEG-4 settings.

To assess the video stream from e.g. QuickTime™ the following path can be used:

rtsp://<ip address>/mpeg4/media.amp

This path is for all supported methods, and the client will negotiate with the AXIS 214 PTZ

to determine exactly which transport protocol to use.

Audio transmission methods

The audio stream can be accessed in the Live View page when viewing either Motion JPEG

or MPEG.

Using Motion JPEG

The basic transmission method of audio used in conjunction with Motion JPEG video

streaming is transmission over HTTP. The video and audio streams are not synchronized

when using Motion JPEG so the streams may be slightly out of sync. The latency in any

stream should be low, but this will depend on the network infrastructure.

Using MPEG-4

When using MPEG-4, audio is streamed using the same protocol as the video stream.

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AXIS 214 PTZ - Video and Audio Streams

When audio is transmitted using MPEG-4, the Axis product sends synchronization

information along with the streams to the client performing the synchronization.

Audio is streamed from the client to the server over HTTP when using both Motion JPEG

and MPEG-4.

Accessing the Audio Streams

In addition to accessing audio in the Live View page using AMC, audio from the camera

can also be accessed in the following ways:

HTTP-API

You can read about accessing audio for the other protocols through the HTTP-API at

http://www.axis.com/techsup

QuickTime/Windows Media Player

QuickTime and Windows Media Player can be used to listen to the audio stream, using the

same methods as for accessing video streams.

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AXIS 214 PTZ - The Setup Tools

The Setup Tools

The AXIS 214 PTZ is configured from the setup tools, which are available from the link in

the web interface. The setup tools can be used by:

• administrators, who have unrestricted access to all the Setup tools

• operators, who have access to the Video & Image, Live View Config and Event Config-

uration settings.

See the section on Security - Users , on page 41 for more information on user access

control.

Accessing the setup tools from a browser

Follow the instructions below:

1. Start the browser and enter the IP address

or host name of the AXIS 214 PTZ in the

location/address field.

2. The Live View page is now displayed.

Click Setup to display the Setup configuration tools.

Setup tools

The following descriptions offer examples of the available features in the AXIS 214 PTZ.

For full details of each setting, please refer to the online help files which are available from

each page. Click

to access the help files.

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AXIS 214 PTZ - Video & Image settings

Video & Image settings

Image Appearance

Adjust these settings to optimize the video images according to your requirements.

All configuration of images and overlays will affect the performance of the camera,

depending on usage and the available bandwidth.

• High resolution generates larger files

• Lower compression improves image quality, but generates larger files

• Black & White uses less bandwidth than Color

• Rotating the image 90 or 270 degrees will lower the maximum frame rate

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AXIS 214 PTZ - Video & Image settings

Overlay Settings

Text, date & time overlay

Use these settings to include a) an

image as an overlay, and/or b)

the date and time, along with text

of your own.

Overlay

image

Text overlays are all included on

one line at the top or bottom of

the video image. Image overlays

can be placed anywhere in the

video image.

To upload an overlay image, see

below.

Example: If there is information in a

monitored area that you do not

wish to disclose, you can mask

it out by placing an overlay image on top. Setting the overlay image anywhere in the video image

using coordinates allows precision detail masking.

See O verlay Image Settings , on page 22 for instructions on how to upload an overlay

image to the AXIS 214 PTZ.

Video Stream

Define the maximum video stream time per session in seconds, minutes or hours. When

the set time has expired, a new stream can be started by refreshing the page in the browser.

Define the maximum frame rate (fps - frames per second) allowed for each viewer, to

avoid bandwidth problems on the network.

Test - For a preview of the image and overlay settings before saving, click Test. The

Brightness setting does not affect the Test image. When satisfied with the settings, click

Save. Please note that the preview image will be in JPEG format, even though the settings

are valid both for Motion JPEG and MPEG-4.

Overlay Image Settings

An overlay image is an image included in the video image. Follow these instructions to

upload and use an overlay image:

1. Go to Setup > Video & Image > Overlay Image.

2. To upload the image to the AXIS 214 PTZ, click the Browse button and locate it on

your computer or server.

3. Click the Upload button and follow the on-screen instructions.

4. The image is now available in the Use overlay image drop-down list.

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AXIS 214 PTZ - Video & Image settings

5. Click Save.

6. Go to Setup > Video & Image and modify the parameters under Overlay Settings.

Overlay image requirements:

Image Formats

Image Size

•

Windows 24-bit BMP (full color)

Windows 4-bit BMP (16 colors)

The height and width of the overlay image in

pixels must be exactly divisible by 4.

Overlay image requirements:

• The maximum overlay image size supported by the AXIS 214 PTZ is the same as the

maximum image resolution. See Technical Specifications, on page 56.

• When a text overlay is also used, this reduces the amount of space available to the

overlay image. To keep the text readable at lower resolutions, the text overlay occupies

proportionally more and more space, i.e., 16 pixels in height at 640x480, 32 pixels at

320x240 and 64 pixels at 160x120.

• If the overlay is initially positioned so that part of it is outside the video image, it will

be relocated so that it appears over the video image, i.e. it is always the entire image

that is displayed.

Please see the online help

for more information.

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AXIS 214 PTZ - Video & Image settings

Advanced Camera Settings

Lighting Conditions

To optimize the lighting settings according to your requirements, modify the following

settings:

• White balance - the white balancing system in the AXIS 214 PTZ can

automatically detect white in the image and intelligently use this as a reference

for other colors.

• Exposure control - this setting is used to adapt to the amount/type of light being

used. If set to Manual, select the desired Shutter speed from the drop-down list.

• IR cut filter - turns the IR filter on or off. Alternatively, when set to Auto the filter

will automatically be switched off when the light level falls below the minimum

requirement.

• Use backlight compensation - this setting is used to make the subject appear

clearer against e.g. a bright background.

Note: In certain situations, the white balancing system will not operate effectively. Problems may occur if the

image contains no white color at all, or if the dominant color is not white. In these circumstances, the

white balance may incorrectly be based on another visible color in the image, and colors may become dis-

torted. A pale background picture with reddish or blue foreground objects is very symptomatic of this con-

dition. In such cases it is recommended that a fixed white balance setting is selected.

Image Settings

Auto focus enabled (default setting) - this causes the camera to automatically adjust the

focus to produce a sharp image. Setting the sensitivity to ‘high’ will cause a drop in the

frame rate (fps).

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AXIS 214 PTZ - Video & Image settings

MPEG-4

Tools for adjusting the MPEG-4 settings and for controlling the video bit rate.

The MPEG-4 standard provides many different coding tools for various applications in

different situations. As most MPEG-4 clients do not support all of these tools, it is usual to

instead define and use subsets for different clients or groups of clients. These settings allow

you to define the type of viewing client to use.

Adjusting the maximum bit rate and setting it to variable or constant is a good way of

controlling the bandwidth used by the MPEG-4 video stream. For more information on

these advanced settings, please see Video and Audio Streams, on page 15, and the online

help.

AXIS Media Control

The AXIS Media Control (AMC) is installed automatically the first time the camera is

accessed from a browser. The AMC control panel can be opened by right-clicking on the

video image in the Live View web page. The AMC control panel can be used to configure

various video and audio settings, such as push-to-talk. Please see the readme file included

in the tool for more information.

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AXIS 214 PTZ - Audio

Audio

The AXIS 214 PTZ can transmit audio to other clients, by connecting a microphone and

can play audio received from other clients by attaching a speaker.

Note: The speaker attached to the Line out connector on the AXIS 214 PTZ must have a

built-in amplifier, which is available in e.g. some brands of PC speakers.

This section describes how to configure the basic audio settings for the AXIS 214 PTZ, e.g.

set the communication mode and adjust the sound levels for the microphone and speaker.

Enable Audio

Enables audio transmission to and from the AXIS 214 PTZ. Refer to C o n necting audio

equipment , on page 50 for more information.

Audio Channels

There are two mono audio channels between the AXIS 214 PTZ and other clients, one for

receiving audio and one for transmitting audio. Each audio channel can be turned on or

off, which means that there are four audio mode options that can be used.

• Full-duplex audio is when you can transmit and receive audio (talk and listen) at

the same time, as when having a telephone conversation. The only controls you

may wish to use are the mute buttons to turn off the sound, and the level sliders

for adjusting the input/output volume. This mode requires the client PC to have a

sound card with support for full-duplex audio. If your available bandwidth is 0.2

Mbit/s or less, it is recommended that you use Half-duplex mode instead.

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AXIS 214 PTZ - Audio

• Half-duplex mode also transmits and receives audio in both directions, but only

in one direction at a time (with the help of the push-to-talk button). To speak,

press and hold the button (check that the microphone is not muted). When fin-

ished speaking, release the button to receive audio. The push-to-talk button is

configured from AMC. Half-Duplex mode is best if you only have limited band-

width available.

• In Simplex - AXIS 214 PTZ speaker only mode, the speaker connected to the

AXIS 214 PTZ will play audio, but no audio will be transmitted from the AXIS

214 PTZ to other web clients. This could be used to e.g. provide spoken instruc-

tions to a person viewed in the camera. This mode requires the use of the

push-to-talk button.

• Simplex - AXIS 214 PTZ microphone mode transmits audio only from the

microphone connected to the AXIS 214 PTZ to web clients. It will not receive

audio from other web clients. This can be used in remote monitoring, web attrac-

tions etc., to provide live audio, as well as video, of a monitored situation.

When using half-duplex, the Send the sound from the active client to all other clients

option transmits the audio signal from the client that is talking to all the other clients.

Audio Input

Audio from an external microphone or a line source can be connected to the Line/Mic In

socket of the AXIS 214 PTZ. The audio source can be set to Microphone or Line. If you are

using a microphone, the input sensitivity can be set to High or Low. See Technical

Specifications, on page 56 for the exact maximum levels.

The Enable microphone power option provides DC power for the external microphone. If

you use a small electret condenser microphone such as a clip-on mic or a PC microphone,

this option needs to be enabled.

To use a high impedance dynamic microphone, DC power should not be enabled. DC power

will not harm the microphone, but if you are uncertain, try switching it on and off. The

default value is DC power enabled. To use a professional microphone requiring 48V

phantom power, you need an external power supply and must use a balanced-unbalanced

converter (audio transformer) in between.

If there are problems with the sound input being too low or high, adjust the input gain for

the microphone attached to the AXIS 214 PTZ.

Audio Output

If the sound from the speaker is too low or high it is possible to adjust the output gain for

the active speaker attached to the AXIS 214 PTZ.

When satisfied with the settings, click Save, or click Reset to revert to the previously saved

settings.

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AXIS 214 PTZ - Audio

Advanced Audio Settings

The Advanced Audio settings allow you to tune the external microphone connected to the

AXIS 214 PTZ’s connection module to suit your environment.

Enable speech filter improves the sound quality when the microphone is placed close to

the person talking and can also help reduce background noise. The filter cuts the lowest

and the highest frequencies. The bypass frequency range is approximately 250Hz to

3700Hz (measured at -10dB cut-off break points).

Enable echo cancellation reduces acoustic echoing if sound from the speaker is captured

by the microphone.

Noise canceling is a way of reducing the background noise when there is no useful audio

present. A typical application could be that the camera is set up in a noisy environment,

and you are only interested in hearing the sound from the AXIS 214 PTZ when someone is

speaking close to the microphone. There are two adjustable parameters available to

optimize this function:

• Noise canceller threshold value

• Noise canceller attenuation

When the incoming sound is louder than the threshold, it will pass without any changes.

When lower than the threshold, the incoming sound will be reduced by a certain

attenuation factor. The threshold level should be set higher than the background noise, but

lower than the useful audio.

The noise canceller threshold value can be set to High, Medium High, Medium low and

Low. A lower threshold will accept most of the audio to pass. Only the weakest

background noise will be reduced. A higher threshold will make the noise canceller act on

even stronger background noise. At the maximum level High, there is a risk of reducing

useful audio as well.

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AXIS 214 PTZ - Audio

There is a trade-off between noise canceling and sound quality. In other words, increasing

the noise canceller attenuation deteriorates sound quality. Adjust the threshold and the

attenuation to an optimum by listening and changing the levels.

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AXIS 214 PTZ - Live View Config

Live View Config

Layout

These are the tools for deciding the layout

of the Live View page. The layout can be

set in 3 ways:

• Use Axis look - the layout is

unchanged.

• Use custom settings - modify the

default page with your own colors,

images etc. Click the Configure button

and see the following page.

• Own Home Page - Upload and use your

own custom page as the default web

page. Click the Configure button and

see the following page.

Use custom settings

To change the background picture,

banner, colors, etc., adjust the

settings under Modify the Axis look.

To use your own file for e.g. a

banner, first upload it (see the next

page) or select External and enter the

path to the file.

Note that unchecking the box for

Show setup link removes the link

from the camera’s web pages. The

setup tools will then only be

accessible by entering the full setup

address into the address/URL field of a browser, i.e.

http://<ip address>/operator/basic.shtml

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AXIS 214 PTZ - Live View Config

Upload Own Web Files

Your own web files, background picture, color etc. must first be uploaded to the AXIS 214

PTZ in order to be available for selection in the Custom Settings setup dialog. Once

uploaded, the files are shown in the drop-down list.

1. Enter the path to the file, e.g. a file located on your workstation or click the

Browse button.

2. Select the user level for the uploaded file. Setting the user access level means that

you have complete control over which pages can be viewed by which users.

3. When the path is shown correctly in the text field, click the Upload button.

All uploaded files are shown in the list in the lower section of the page. To remove a file,

check the box provided next to it and then click the Remove button.

• To use your uploaded file, click the radio button and select the file from the drop-down

list by Own:

• To use an external file located somewhere other than in the AXIS 214 PTZ, click the

radio button and enter the URL by External:

Own Home Page

To use a previously uploaded web page as

the default page, check the checkbox,

select the page from the drop-down list

and click OK.

User Defined Links

Enter a descriptive name and enter the URL

in the provided field. The link will appear

on the Live View page.

User defined CGI links can be used to issue

HTTP API requests, e.g. PTZ commands.

Example:

1. Check Show Custom Link 1

2. Enter a descriptive name, e.g. CAM

user-defined link

START.

3. Select the Use as cgi link radio button and enter the cgi link in the field:

http://192.168.0.125/axis-cgi/com/ptz.cgi?continuouspantiltmove=-30,-30

4. Check Show Custom Link 2.

5. Enter a descriptive name, e.g. CAM STOP.

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AXIS 214 PTZ - Live View Config

6. Select the Use as cgi link radio button and enter the cgi link in the field:

http://192.168.0.125/axis-cgi/com/ptz.cgi?continuouspantiltmove=0,0

7. These links will appear in the web interface and can be used to control the PTZ camera.

For more information on the Axis HTTP API, see the Support / Developer pages on the

Axis Website at http://www.axis.com

Action Buttons - These buttons can then be used to manually trigger and stop an event

from the Live View page. See Event Servers, on page 36.

The snapshot button allows users to take a snapshot of the video stream and save it on a

computer.

Output Buttons - These buttons can then be used to manually start and stop an event from

the Live View page, e.g. switch a light on/off:

• The Pulse button activates the port for a defined period

• Active/Inactive displays 2 buttons, one for each action (on/off)

Default Video Format in Internet Explorer for Windows - Select default video format

from the drop-down list. Check the box to enable video format selection on the Live View

Page. When using MPEG-4 as video format, the default viewer is AXIS Media Control with

Internet Explorer.

AMC Settings - Uncheck the Show viewer toolbar checkbox to remove the AMC (Axis

Media Control) viewer toolbar under the image on the live view page.

Uncheck the Enable MPEG-4 decoder installation checkbox disable the installation of the

MPEG-4 decoder included with AMC.

Check the Show red cross in PTZ joystick mode checkbox to show a red position indicator

on the live view page when the joystick navigation mode is selected.

Default Viewer for your Browser - select the appropriate radio button to define your

method for viewing moving images depending on your Web browser and settings.

Please use the online help

for details.

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AXIS 214 PTZ - Live View Config

HTML Examples

You can add live video from the AXIS 214 PTZ to your own web site. The camera can

transmit a Motion JPEG or unicast MPEG-4 stream to up to 20 simultaneous connections,

although an administrator can restrict this to fewer. If multicast MPEG-4 is used, the video

stream will be available to an unlimited number of viewers connected to those parts of the

network where multicast is enabled. Please note that a separate MPEG-4 license is required

for each viewer.

Enter the Video Format, Image Type, Image size and other settings to suit your Web page

and click Update. The camera then generates the required source code for your

configuration. Copy this code and paste it into your own Web page code.

Please see the online help

for more information.

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AXIS 214 PTZ - PTZ Configuration

PTZ Configuration

Preset Positions

A preset position is a pre-defined camera view that can quickly and easily be viewed.

From Preset Position Setup, use the Pan, Tilt and Zoom (PTZ) controls to steer the camera

to the required position. When satisfied with the camera's position, enter a descriptive

name. This camera position is then saved as a preset position.

The AXIS 214 PTZ will take the exact

position when the preset's name is selected

from the Preset positions drop-down list.

Preset positions can be selected in Live

View, from events and in Sequence mode.

One position can be set as the Home

position, which is readily accessible by

clicking on the Home button in both the

Preset Position Setup window and the Live

View window. The position's name will

have (H) added, e.g. Office Entrance (H).

Sequence Mode

The Live View page can be configured to rotate through the selected preset positions, in a

set order or randomly.

Select the desired preset positions and enter the time to display each position. Click Save.

The Sequence buttons will appear on the Live View page to enable the viewer to

start and stop the sequence mode.

Advanced - Limits

Define the pan, tilt and zoom limits for the AXIS 214 PTZ. Movements to the left and

right, up and down can be restricted to narrow the area under surveillance.

Move speed sets the speed of the camera's Pan/Tilt movements. The default setting is

maximum speed.

Advanced - Ctrl Panel

This allows you to add a shortcut command button to the control panel. This requires you

to provide the URL (path) to an auxiliary command provided by the PTZ driver, or to some

other command accessed via the HTTP API. See the online help for more information.

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AXIS 214 PTZ - PTZ Configuration

Control Queue

PTZ Control Queue - The administrator can set up a queue for the PTZ controls. Once set

up, the PTZ Control Queue buttons will appear on the Live View page offering one viewer

exclusive control for a limited amount of time. Other users will be placed in the queue.

Please see the online help

for more information.

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AXIS 214 PTZ - Event Configuration

Event Configuration

This section describes how to configure the AXIS 214 PTZ for alarm and event handling.

The AXIS 214 PTZ can be configured to perform certain actions when certain types of

events occur.

Event Type

A set of parameters describing how and when the AXIS 214 PTZ is to perform certain actions

Triggered Event (page 37)

the circumstances that start an event e.g. at a signal from an external device, such as a

door switch or a sensor

Scheduled Event (page 38) the circumstances that start an event e.g. at a pre-programmed time

Action

what occurs when the event triggers

e.g. uploaded video images to an FTP server, email

notification, etc.

Event Servers

Event Servers are used to, e.g. receive uploaded image files and/or notification messages.

To set up Event server connections in your AXIS 214 PTZ, go to Setup > Event

Configuration > Event Servers, and enter the required information according to the

selected server type.

Server type

FTP Server

Purpose

Requires information

•

used for uploading saved images

•

Descriptive name of your choice

User Name and Password (to FTP server)

Upload path e.g. images/

Port number

Use passive mode if there is a firewall between the

PTZ camera and the FTP server

HTTP Server

TCP Server

•

used for notification messages

used for uploading saved images

•

Descriptive name of your choice

URL

User Name and Password (to HTTP server)

Proxy address/Proxy port (if required)

Proxy User Name and Password (if required)

•

used for notification messages

•

Descriptive name of your choice

User Name and Password (to TCP server)

Port number

For details on each setting, please refer to the online help

page.

available from each web

Note: Pre-trigger and Post-trigger buffers will be lost if the connection to the event server fails.

When the setup is complete, the connection can be tested by clicking the Test button (the

connection test will take approximately 10 seconds).

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AXIS 214 PTZ - Event Configuration

Event Types

An Event Type is a set of parameters describing how and when the AXIS 214 PTZ is to

perform certain actions.

Example: If somebody passes a connected sensor and an event type has been configured to act on this, the cam-

era can e.g. record and save images to an FTP server, and/or send a notification email to a pre-configured email

address with a pre-configured message. Images can be sent as email attachments.

Triggered Event

A Triggered event is activated by e.g:

• a switch connected to an input port on the AXIS 214 PTZ

• a manual trigger, e.g. from an action button in the web interface

• on restart (reboot) after e.g. power loss

How to set up a triggered event

This example describes how to set the AXIS 214 PTZ to upload images when the main door

is opened:

1. Click Add triggered on the Event types page.

2. Enter a descriptive name for the event, e.g. Main door.

3. Set the Priority - High, Normal or Low (see online help files).

4. Set the Respond to Trigger... parameters when the event is to be active,

e.g. only after office hours.

5. Select the trigger alternative from the Triggered by... drop-down list, e.g. an Input

port with a connected sensor if the door is opened.

6. Set the When Triggered... parameters, i.e. set the actions that the AXIS 214 PTZ will

take if the main door is opened, e.g. upload images to an FTP server.

7. Click OK to save the Event in the Event Types list.

Please see the online help

for descriptions of each available option.

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AXIS 214 PTZ - Event Configuration

Pre-trigger and Post-trigger buffers

This function is very useful when checking to see what happened immediately before and

after a trigger, e.g. 2 minutes before and after a door has been opened. Check the Upload

images checkbox under Event Types > Add Triggered... > When Triggered... to expand

the web page with the available options.

Note: Buffer size - up to 9 MB buffer. The maximum length of time of the pre-/post-buffer depends on the image

size and selected frame rate.

Include pre-trigger buffer - images stored internally in the server from the time

immediately preceding the trigger. Check the box to enable the pre-trigger buffer, enter the

desired length of time and specify the required image frequency.

Include post-trigger buffer - contains images from the time immediately after the trigger.

Configure as for pre-trigger.

Note: If the pre- or post-buffer is too large for the internal memory, the frame rate will be reduced and individual

images may be missing. If this occurs, an entry will be created in the unit's log file.

Continue image upload (unbuffered) - enable the upload of images for a fixed length of

time. Specify the length of time for the uploaded recording, in seconds, minutes or hours,

or for as long as the trigger is active. Finally, set the desired image frequency to the

maximum (the maximum available) or to a specified frame rate. The frame rate will be the

best possible, but might not be as high as specified, especially if uploading via a slow

connection.

Scheduled Event

A Scheduled event can be activated at pre-set times, in a repeating pattern on selected

weekdays.

How to set up a scheduled event

This example describes how to set the AXIS 214 PTZ to send an email notification with

saved images from a set time:

1. Click Add scheduled on the Event types page.

2. Enter a descriptive name for the event, e.g. Scheduled email.

3. Set the Priority (High, Normal or Low).

4. Set the Activation Time parameters (24h clock) when the event is to be active,

e.g. start on Fridays at 18.00 with a duration of 62 hours.

5. Set the When Activated... parameters i.e. set what the AXIS 214 PTZ is to do at the

specified time e.g. send uploaded images to an email address.

6. Click OK to save the Event in the Event Types list.

Please see the online help

for descriptions of each available option.

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AXIS 214 PTZ - Event Configuration

Motion Detection

The AXIS 214 PTZ can be configured for motion detection. This feature is used to generate

an alarm whenever movement starts (or stops) in the image. The AXIS 214 PTZ can use a

maximum of 10 Include/Exclude windows.

• Include windows target specific areas within the image

• Exclude windows are areas to be ignored within the Include window

Once configured, the motion detection windows will appear in a list when motion

detection is set to trigger an event. See How to set up a triggered event above.

Note: Using the motion detection feature may decrease overall performance in the camera.

Motion detection will not function while the lens is moving (i.e. pan, tilt, zoom)

Configuring Motion Detection

With reference to the motion detection parameters in the table below, follow these

instructions to create a motion detection window.

1. a) For AMC: Check the radio button Configure Include Windows to set the type of

window. Click the New button. A new window called DefaultWindow appears

over the image. Select the name in the list of windows and rename the window.

b) For the Java applet: Click the Add Window button. Check the radio button

Include or Exclude to define the type of window.

2. To move the window to the area to monitor, click on the text at the top of the

window and drag it to the desired location. The window can be re-sized by

dragging the bottom-right corner.

3. Set the Object Size, History, and Sensitivity profile sliders for the window (applies

only to Include windows). A full description of each profile slider is provided

below.

4. To test the motion detection window, select it and then create some physical

disturbance within the window area. Any detected motion is then indicated by

colored peaks in the Activity Indicator. An alarm is only generated if the motion

exceeds the tolerance defined by the black delimiter line and the peak turns red.

5. For the Java applet: Click the Save button to save the new window.

If there are parts of the Include window that you wish to exclude, create an

Exclude Window. An Exclude window is named, sized and moved in the

same way as an Include window, but no other configuration is necessary.

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AXIS 214 PTZ - Event Configuration

Motion Detection Parameters

The parameters available for motion detection are described briefly here. Please see the

online help for complete descriptions.

Parameter

Size

History

Sensitivity

High

Only very large objects

trigger motion detection region will trigger the motion

detection for a long period

An object that appears in the

Ordinary colored objects against ordi-

nary backgrounds will trigger the

motion detection

Low

Even very small objects An object that appears in the

Only very bright objects against a dark

trigger motion detection region will trigger motion detection background will trigger motion detec-

for only a very short period

tion

Default values Low

Medium to High

Examples:

•

Avoid triggering on small objects in the image by selecting a high size level.

To trigger motion detection as long as there is activity in the area, select a high history level.

To only detect flashing light, low sensitivity can be selected. In other cases, a high sensitivity level is

recommended.

Port Status

Under Event Configuration > Port Status there is a list that shows the status for the

connected inputs and outputs of the AXIS 214 PTZ for the benefit of the Operator who

cannot access the System Options section.

Example: If the Normal state for a push button connected to an input is set to Inactive - as long as the button is

not pushed, the state will be inactive. If the button is pushed, the state of the input changes to active.

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AXIS 214 PTZ - System Options

System Options

Security - Users

User access control is enabled by default, when the administrator sets the root password on

the first access. Other users are authorized with user names and passwords, or the

administrator can choose to allow anonymous viewer login to the Live View page, as

described below.

Users - the user list displays the authorized users and access levels:

• Viewer - the lowest level of access, which only allows the user access to the Live

View page.

• Operator - an Operator can view the Live View page, create and modify event types

and adjust certain other settings. The Operator does not have access to the Systems

Options configuration pages.

• Administrator - an administrator has unrestricted access to the Setup Tools and can

determine the registration of all other users.

To add a new user, click the Add... button and see the online help.

User Settings - check the corresponding checkboxes to enable:

• Enable anonymous viewer login - allows any viewer direct access to the Live View

page.

• Maximum number of simultaneous viewers - enter a value here to restrict the

number of unicast viewers accessing the unit. This is useful if you need to save on

bandwidth. (Note that all multicast viewers count as 1 viewer.)

• Enable anonymous PTZ control login - allows any viewer access to the

Pan/Tilt/Zoom controls on the Live View page.

Security - IP Address Filter

The administrator can add up to 256 IP address ranges or single IP addresses to the Filtered

IP Addresses list. If IP address filtering is enabled, the AXIS 214 PTZ will allow or deny

requests coming from the IP addresses in the list.

See the online help files

for information on how to add IP address ranges.

The IP addresses for the users added to this list need to be specified in the user list, with the

appropriate access rights (User, Operator or Administrator).

Referrals - to prevent unauthorized sources from including the video stream from the

AXIS 214 PTZ into external Web pages, check the Referrals checkbox and enter the IP

address or Host name of the computer that hosts the Web pages with the included video

stream. Several IP addresses/host names can be defined and are separated by semicolons(;)

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AXIS 214 PTZ - System Options

Security - HTTPS

For greater security, the AXIS 214 PTZ can be configured to use HTTPS (Hypertext

Transfer Protocol over SSL (Secure Socket Layer)). This means that all communication that

would otherwise go via HTTP will instead go via an encrypted HTTPS connection.

To use HTTPS for communication with the AXIS 214 PTZ, a Certificate must be created

using one of these methods:

• A self-signed certificate can be created in the Video Server, but this does not guarantee

the same level of security as an official certificate.

• An official certificate issued by a CA (Certificate Authority). A CA issues and manages

security credentials and public keys for message encryption.

1. Click either Create self-signed certificate or Create Certificate Request and enter

the required information in the provided fields

2. Click OK.

3. Create self-signed certificate generates and installs a certificate which will be

displayed under Installed Certificate.

Create Certificate Request generates a PEM formatted request which you copy

and send to a CA for signing. When the signed certificate is returned, click Install

signed certificate... to install the certificate in the AXIS 214 PTZ.

4. Set the HTTPS Connection Policy for the administrator, Operator and Viewer to

enable HTTPS connection (set to HTTP by default)

Please refer to the home page of your preferred CA for information on where to send the

request etc. For more information, please see the online help.

Date & Time

Current Server Time - displays the current date and time (24h clock.) If this has not been

configured, the time displayed is the default setting. The time can be displayed in 12h

clock format in the Overlay Images (see below).

New Server Time - Select your time zone from the drop-down list and check the daylight

saving time changes, if desired.

From the Time Mode section, select the preferred method to use for setting the time:

• Synchronize with computer time - sets the time from the clock on your computer.

• Synchronize with NTP Server - the AXIS 214 PTZ will obtain the time from an NTP server

every 60 minutes. Specify the NTP server's IP address or host name.

Note that if using a host name for the NTP server, a DNS server must be configured under

TCP/IP settings. See Network > TCP/IP below.

• Set manually - this option allows you to manually set the time and date.

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AXIS 214 PTZ - System Options

Date & Time Format Used in Images - specify the formats for the date and time (12h or

24h) displayed in the Live View video streams.

Use the predefined formats or use your own custom date and time formats. See Advanced

File Naming & Date/Time Formats in the online help for information on how to create

your own file formats.

Network - Basic TCP/IP Settings

IP Address Configuration - the IP address of the AXIS 214 PTZ can be set automatically

via DHCP, or a fixed IP address can be set manually. A host name can be used and there

are options for setting up notification of changes in the IP address. DHCP is enabled by

default.

Note: Automatic IP address assignment via DHCP may lead to the situation where the IP address is changed and

you lose contact. Configure the options for notification of IP address change (under Services) to receive

notification from the AXIS 214 PTZ, when the IP address has been changed. Alternatively, if your DHCP

server can update a DNS server, you can access the AXIS 214 PTZ by host name which is always the same,

regardless of the IP address.

Services

Options for notification of IP address change - if the IP Address for the AXIS 214 PTZ is

changed automatically, e.g. by DHCP, you can choose to be notified of the change. Click

Settings... and enter the required information.

AXIS Internet Dynamic DNS Service - If the AXIS 214 PTZ has been registered with the

Axis Internet Dynamic DNS service and the IP address for the product changes, the service

is updated to reflect the change. Check the box to enable/disable automatic updates.

The domain name currently registered at the Axis Internet Dynamic DNS service for your

product can be removed at any time. To do this, click Settings... and follow the

instructions.

For more information, please refer to the online help.

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AXIS 214 PTZ - System Options

Network - Advanced TCP/IP Settings

DNS Configuration

DNS (Domain Name Service) provides the translation of host names to IP addresses on

your network.

Obtain DNS server address via DHCP - automatically use the DNS server settings provided

by the DHCP server. Click the View button to see the current settings.

Use the following DNS server address - enter the desired DNS server by specifying the

following:

• Domain name - enter the domain(s) to search for the host name used by the AXIS 214

PTZ. Multiple domains can be separated by semicolons (;). The host name is always the

first part of a Fully Qualified Domain Name, e.g. myserver is the host name in the Fully

Qualified Domain Name myserver.mycompany.com where mycompany.com is the Domain

name.

• Primary DNS server - enter the IP address of the primary DNS server.

• Secondary DNS server - will be used if the primary DNS server is unavailable.

NTP Configuration

The AXIS 214 PTZ can obtain the correct time from an NTP server. The address for the NTP

server can either be obtained via the DHCP server, or it can be entered manually.

Host Name Configuration

The AXIS 214 PTZ can be accessed using a host name, instead of an IP address. The host

name is usually the same as the assigned DNS Name. It is always the first part of a Fully

Qualified Domain Name and is always one word, with no period. For example, myserver is

the host name in the Fully Qualified Domain Name myserver.mycompany.com.

Enabling dynamic DNS updates allows you to alias a dynamic IP address to a static host

name, allowing your computer to be more easily accessed from various locations on the

Internet. Outside users can always access your server using the associated DNS name

regardless of the WAN IP. The DNS server used by the user and/or the DNS server

responsible for the domain in use must support RFC2136 and allow updates from the

camera.

The TTL (Time To Live) value determines how long (in seconds) the reply from the DNS

server should be remembered when checking that the domain name for the registered IP

address is still valid.

Link-Local Address

Link-Local Address is enabled by default and assigns the AXIS 214 PTZ with an additional

IP address for the UPnP protocol. The AXIS 214 PTZ can have both a Link-Local IP and a

static/DHCP IP address at the same time - these will not affect each other. See Network -

UPnP ™, on page 46.

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AXIS 214 PTZ - System Options

HTTP

The default HTTP port number (port 80) can be changed to any port within the range

1024-65535. This is useful for e.g. simple security port mapping.

HTTPS

The default HTTPS port number (443) can be changed to any port within the range

1024-65535. HTTPS is used to provide encrypted web browsing.

NAT Traversal (port mapping)

Use NAT traversal when your AXIS 214 PTZ is located on an intranet (LAN) and you wish

to make it available from the other (WAN) side of a NAT router. With NAT traversal

properly configured, all HTTP traffic to an external HTTP port in the NAT router will be

forwarded to the network camera.

Enable/Disable - When enabled, the AXIS 214 PTZ will attempt to configure port mapping

in a NAT router on your network, using UPnP™.

Use manually selected NAT router - Select this option to manually select a NAT router.

Enter the IP address for the router in the field provided. If a router is not manually

specified, the AXIS 214 PTZ Network Camera will automatically search for NAT routers on

your network. If more than one router is found, the default router will be selected.

Alternative HTTP port - Select this option to manually define an external HTTP port. Enter

the port number in the field provided. If no port is entered here a port number will

automatically be selected when NAT traversal is enabled.

RTSP

The RTSP protocol allows a connecting client to start an MPEG-4 stream. Enter the RTSP

port number to use. The default setting is 554.

Network Traffic

The default connection setting is Auto-negotiate, which means that the correct speed is

automatically selected. If necessary, you can set the connection speed by selecting it from

the drop-down list. 10BaseT (Half/Full Duplex), 100BaseTX (Half/Full Duplex).

Maximum bandwidth - Specify, in Mbit/s or Kbit/s, the maximum bandwidth that the

AXIS 214 PTZ is allowed to use on your network. This is a useful function when

connecting the AXIS 214 PTZ to busy or heavily loaded networks. The default setting is

Unlimited. For more information, please refer to the online help.

Network - SOCKS

SOCKS is a networking proxy protocol. The AXIS 214 PTZ can be configured to use a

SOCKS server to reach networks on the other side of a firewall/proxy server. This

functionality is useful if the AXIS 214 PTZ is located on a local network behind a firewall,

but notifications, uploads, alarms, etc., need to be sent to a destination outside the local

network (e.g. to the Internet).

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AXIS 214 PTZ - System Options

Network - SMTP (email)

(Simple Mail Transfer Protocol) Enter the host names or addresses for your primary and

secondary mail servers in the fields provided to enable event and error email messages

from the AXIS 214 PTZ to predefined addresses, via SMTP.

Network - SNMP

The Simple Network Management Protocol (SNMP) allows the remote management of

network devices. The AXIS 214 PTZ can be configured to support SNMP. See the online

help.

Network - UPnP™

The AXIS 214 PTZ includes support for UPnP™ in Windows Millennium and Windows XP.

Enabled by default.

Note: UPnP™ must be installed on your workstation. To do this, open the Control Panel from the Start Menu and

select Add/Remove Programs. Select Add/Remove Windows Components and open the Networking Ser-

vices section. Click Details and then select UPnP as the service to add.

Network - RTP

These settings are for the IP addresses, port numbers, and Time-To-Live values to use for

media streams in the MPEG-4 format. Only certain IP addresses and port numbers should

be used for these streams. For more information, please see the online help.

Ports & Devices - I/O Ports

The pinout, interface support and the control and monitoring functions are described in

the section on the C o n nections , on page 49.

Maintenance

• Restart - The unit is restarted without changing any of the settings. Use this method if

the unit is not behaving as expected.

• Restore - The unit is restarted and most current settings are reset to factory default val-

ues. The settings that will not be reset are as follows:

• the boot protocol (DHCP or static)

• the static IP address

• the default router

• the subnet mask

• the system time

Default - The Factory default button should be used with caution. Pressing this button will

reset all of the AXIS 214 PTZ's settings to the factory default values (including the IP

address).

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AXIS 214 PTZ - System Options

Upgrade Server - See U p dating the Firmware , on page 51.

Backup - click the Backup button to take a backup of all of the parameters, and any

user-defined scripts. If necessary, it is then possible to return to the previous settings if the

settings are changed and there is unexpected behavior.

Note: The root password will also be reset to the password saved in the backup file.

Restore - click the Browse button to locate the saved backup file (see above) and then click

the Restore button. The settings will be restored to the previous configuration.

Note: Backup and Restore can only be used on the same unit running the same firmware. This feature is not

intended for multi-unit configuration or for firmware upgrades.

Support

The support overview page provides valuable information on troubleshooting and contact

information, should you require technical assistance.

System Overview - this page provides an overview of the camera’s settings and the most

recent log entries with links to the corresponding pages.

Logs & Reports - when contacting Axis support, please be sure to provide a valid Server

Report with your query.

View Information - The Log report and the Parameter List also provide valuable

information for troubleshooting and when contacting Axis’ support service.

Configuration

• Log Level for Log Files - from the drop-down list, select the level of information to be

added to the Log file

• Log Level for Email - from the drop-down list, select the level of information to send as

email and enter the destination email address.

Advanced

Scripting is a very powerful and advanced function that provides the possibility to use

custom scripts.

Caution!

Improper use may cause unexpected behavior or even cause loss of contact with the unit. If

a script does cause problems, reset the unit to its factory default settings. A backup file

may be of use to return the unit to its latest configuration.

Axis strongly recommends that you do not use this function unless you fully

understand the consequences. Note that Axis support does not provide assistance for

problems with customized scripts.

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AXIS 214 PTZ - System Options

For more information, please visit the Developer pages at www.axis.com/developer

Plain Config - this function is for the advanced user with experience of Axis network

camera configuration. All parameters can be set and modified from this page. Help is

available from the standard help pages.

Resetting to the factory default settings

To reset the AXIS 214 PTZ to the original default settings, go to the System Options >

Maintenance web page (described in M a intenance, on page 46) or use the Control button

on the rear panel of the AXIS 214 PTZ, as described below:

Using the Control Button

Follow the instructions below to reset the AXIS 214 PTZ to the factory default settings

using the Control Button.

1. Switch off the AXIS 214 PTZ by disconnecting the external power supply.

2. Using a suitably pointed object, press and hold the Control button while

reconnecting the power connector.

3. Keep the Control button pressed for approximately 15 seconds.

4. Release the Control button.

Note: Resetting to the factory default settings using the Control Button will cause all parameters (including the

IP address) to be reset. Refer to M a intenance , on page 46 for other methods that do not reset the IP

address.

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AXIS 214 PTZ - Connections

Connections

I/O inputs and outputs

The 4-pin I/O terminal connector provides the interface to:

• 1 transistor output

• 1 digital input

• auxiliary power and GND

The I/O terminal connector is used in applications for e.g. motion detection, event

triggering, time lapse recording, alarm notification via email, image storage to FTP

locations, etc.

• Input - for connecting e.g. a push button. If the push button is pressed, the state

changes and the input becomes active (shown under Event Configuration > Port

Status).

• Output - connects e.g. an alarm device that can be activated by Output buttons

on the Live View page, or by an Event Type. The output will show as active

(Event Configuration > Port Status) if the alarm device is activated.

Function

Pin no.

Pin 4

Description

Pinouts

Transistor Output

With a maximum load of 100mA and

a maximum voltage of 24V DC, this

output has an open-collector NPN

transistor with the emitter connected

The I/O terminal pins on

the AXIS 214 PTZ are

numbered right to left, as

shown here. This is the

to the GND pin. If used with an exter- view when the camera is

nal relay, a diode must be connected

in parallel with the load, for protec-

tion against voltage transients.

ceiling mounted.

Digital Input

GND

Pin 3

Connect to GND to activate, or leave

floating (or unconnected) to deacti-

vate.

Pin 2

Pin 1

Auxiliary DC Power

Input

(12VDC min 12W)

Connected electrically in parallel with

the power adapter, this pin provides

an auxiliary connector for mains

power to the unit. It can also be used

to power auxiliary equipment, max

50mA.

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AXIS 214 PTZ - Connections

Schematic connection diagram

Linear

Power

Supply

Fuse 500mA

3.3V

Power

e.g. push button

Relay

GND

Device

AXIS 214 PTZ

Connecting audio equipment

1. Connect a microphone (not supplied) to the LINE/MIC In socket.

2. Connect a loudspeaker (not supplied) to the LINE OUT socket (amplified speakers

only).

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AXIS 214 PTZ - Troubleshooting

Troubleshooting

Checking the Firmware

Firmware is software that determines the functionality of the AXIS 214 PTZ. When the

firmware is upgraded, your Axis product receives the latest available functionality.

One of your first actions when troubleshooting a problem should be to check the currently

installed firmware version. The latest version may contain a correction that fixes your

particular problem. The current firmware version in your AXIS 214 PTZ is available under

Setup > Basic Configuration.

Updating the Firmware

New firmware can be downloaded to the AXIS 214 PTZ over the network. Always read the

upgrade instructions available with each new release, before updating the firmware.

1. Save the firmware file to your computer. The latest version is available free of charge

from the Axis Website at http://www.axis.com/techsup or from your local

distributor.

2. Go to Setup > System Options > Maintenance in the AXIS 214 PTZ Web pages.

3. In the Upgrade Server section and browse to the firmware file on your computer.

Click Upgrade.

4. Wait at least 20 minutes before restarting the AXIS 214 PTZ after upgrading.

Notes: • Pre-configured and customized settings will be retained for use when the new firmware is running

(providing that the features are available in the new firmware) although this is not guaranteed by Axis

Communications.

• After starting the process, you should always wait at least 20 minutes before restarting the AXIS 214 PTZ,

even if you suspect the procedure has failed.

• Your dealer reserves the right to charge for any repair attributable to faulty updating by the user.

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AXIS 214 PTZ - Troubleshooting

Support

If you contact the Axis support desk, please help us resolve your problems by providing a

server report, a log file and a brief description of the problem.

Server Report - go to Setup > System Options > Support Overview. The server report

contains important information about the server and its software, as well as a list of the

current parameters.

Log file - go to Setup > System Options > Logs & Reports. The Log file records events

within the unit since the last restart of the system and can prove a useful diagnostic tool

for troubleshooting.

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AXIS 214 PTZ - Troubleshooting

Symptoms, Possible Causes and Remedial Actions

Problems setting the IP address

Using ARP and Ping

The IP address must be set within two minutes after the power has been applied to the

AXIS 214 PTZ, restart the server and try again. Also, make sure the ping length is set to

408.

The AXIS 214 PTZ is located on If the IP address intended for the AXIS 214 PTZ and the IP address of your computer are

a different subnet

located on different subnets, you will not be able to set the IP address. Contact your net-

work administrator for an IP address on the same subnet as the computer you are per-

forming the installation from.

The IP address is being used by Disconnect power from the AXIS 214 PTZ.

another device Run the Ping command (in a Command/DOS window, type ping and the IP address of the

unit).

If you receive: Reply from <IP address>: bytes = 32; time = 10 ms..... - this means that

the IP address may already be in use by another device on your network. You must obtain

a new IP address and reinstall the unit.

If you receive: Request timed out - this means that the IP address is available for use

with your AXIS 214 PTZ. In this case, check all cabling and reinstall the unit.

The AXIS 214 PTZ cannot be accessed from a browser

The IP address has been

changed by DHCP

1) Move the AXIS 214 PTZ to an isolated network or to one with no DHCP or BOOTP

server. Set the IP address again, using the ARP Ping command.

2) Access the unit and disable BOOTP and DHCP in the TCP/IP settings. Return the unit to

the main network. The unit now has a fixed IP address that will not change.

3) As an alternative to 2), if dynamic IP address via DHCP or BOOTP is required, select the

required service and then configure IP address change notification from the network set-

tings. Return the unit to the main network. The unit will now have a dynamic IP address,

but will notify you if the address changes.

Other networking problems

Test the network cable by connecting it to another network device, then Ping that device

from your workstation.

Cannot send notifications, uploads, alarms, etc, to a destination outside the local network.

Firewall protection The AXIS 214 PTZ can be configured to use a SOCKS server to reach networks on the other

side of a firewall/proxy server.

Your AXIS 214 PTZ is accessible locally, but not externally

Firewall protection

Check the Internet firewall with your system administrator.

Check if you need to configure the default router settings.

Default routers required

A firmware upgrade has been A rescue firmware is running in the product. First, set the IP address using AXIS IP utility

interrupted or the firmware

has in some other way been

damaged

or ARP and Ping,

Then, from a Web browser, access the unit and download the latest firmware to the prod-

uct, see U p dating the F i rmware , on page 51.

Problems with the MPEG-4 format

No MPEG-4 displayed in the

client.

Check that the correct network interface is selected in the AMC control panel applet (net-

work tab).

Check that the relevant MPEG-4 connection methods are enabled in the AMC control

panel applet (network tab).

In the AMC control applet, select the MPEG-4 tab and click the button Set to default

MPEG-4 decoder.

No multicast MPEG-4 dis-

played in the client.

Check with your network administrator that the multicast addresses used by the

AXIS 214 PTZ are valid for your network.

Check with your network administrator to see if there is a firewall preventing viewing.

Multicast MPEG-4 only acces- Check if your router supports multicasting, or if the router settings between the client

sible by local clients.

and the server need to be configured. The TTL (Time To Live) value may need to be

increased.

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AXIS 214 PTZ - Troubleshooting

Poor rendering of MPEG-4

images

Color depth set incorrectly on clients. Set to 16-bit or 32-bit color.

If text overlays are blurred, or if there are other rendering problems, you may need to

enable Advanced Video Rendering from the MPEG-4 tab in the AMC control panel applet.

Ensure that your graphics card is using the latest device driver. The latest drivers can usu-

ally be downloaded from the manufacturer's website.

Color saturation is different in Modify the settings for your graphics adapter. Please see the adapter's documentation for

MPEG-4 and Motion JPEG.

more information.

Lower frame rate than

expected.

Reduce number of applications running on the client computer.

Check with the system administrator that there is enough bandwidth available. See also

the online help.

Check in the AMC control panel applet (MPEG-4 tab) that video processing is not set to

Decode only I frames.

Lower the image resolution.

Image degeneration.

Decrease the GOV length, see the online help for more information.

No images displayed in the Web interface

Problem with AMC

To enable the updating of images in Microsoft Internet Explorer, set your Web browser to

(Internet Explorer only)

allow ActiveX controls. Also, make sure that AXIS Media Control (AMC) component is

installed on your workstation.

Installation of additional

Configure your AXIS 214 PTZ to use a Java applet for updating the images under

ActiveX component restricted Live View Config > Layout > Default Viewer for Internet Explorer. See help files for more

or prohibited

information.

Video Image Problems

Image too dark or too light

See the help on Video & Image Settings.

Problems uploading own files There is only limited space available for the upload of your own files. Try deleting one or

more existing files, to free up space.

Missing images in uploads

This can occur when trying to use a larger image buffer than is actually available. Try low-

ering the frame rate or the upload period.

Slow image update

Configuring, e.g. pre-buffers, hi-res images, high frame rate etc will reduce the perfor-

mance of the AXIS 214 PTZ.

Slow performance

Slow performance may be caused by e.g. heavy network traffic, many users with access to

unit, low performing client, use of features such as Event handling., Image rotation.

Bad snapshot images

Display incorrectly configured In Display Properties, configure your display to show at least 65000 colors, i.e. at least

on your workstation

16-bit.

Using only 16 or 256 colors on your display will produce dithering artifacts in the image.

Audio problems

No audio

Check that:

•

PC sound card, speakers and microphone are correctly connected

the Mute button is not pressed

the volume in and volume out settings are correct

all cabling is connected

the value of the Post Content Length in your proxy server is 1MB or more. You may

need to contact your system administrator to do this.

No full-duplex function

Incorrect configuration. Check the setting in the camera’s Setup pages.

Sound card does not support full-duplex. For information on how to check if your sound

card supports full-duplex, please visit www.axis.com and see the support section for Axis

camera products.

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AXIS 214 PTZ - Troubleshooting

Poor performance

Too many users/clients connected. Try limiting the number of clients allowed to connect.

Low bandwidth. Reduce the Speed setting on the Audio settings page. Setting lower speed

will reduce any break-up in the sound, but will also increase the transmission delay. If

running in Full-Duplex mode, try switching to Half-Duplex mode.

Whining or screeching sound Poor positioning of speakers and/or microphone. Relocate the speakers or microphone so

from speakers (feedback) that they do not point towards each other, and/or lower the volume.

For additional assistance, please contact your reseller or check the product’s support

pages on the Axis Website at http://www.axis.com/techsup

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AXIS 214 PTZ - Technical Specifications

Technical Specifications

Item

Specification

Models

• AXIS 214 PTZ 50Hz (PAL)

• AXIS 214 PTZ 60Hz (NTSC)

Video compression

• Motion-JPEG. Snapshot JPEG images available. User-controlled

compression level.

• MPEG-4 Part2 (ISO/IEC 14496-2), Profiles: ASP and SP.

Resolutions

16 different resolutions up to 752x582 (PAL) and 752x480 (NTSC) via API,

5 selections via configuration web page.

Frame rates

• Motion JPEG: Up to 25/30 (PAL/NTSC) frames second in all resolutions

• MPEG-4: Up to 25/30 fps at 2CIF

Video streaming

• Simultaneous Motion JPEG and MPEG-4

• Controllable frame rate and bandwidth

• Constant and variable bit rate (MPEG-4)

Image settings

• Compression levels: 11 (Motion JPEG) /23 (MPEG-4)

• Rotation: 90º, 180º, 270º

• Aspect ratio correction

• Configurable IR cut filter

• Automatic day/night function

• Backlight compensation, exposure, white balance, brightness, sharpness

• Color and black/white mode

• Overlay capabilities: time, date, text and image

Image sensor

Lens

¼" Sony Exview HAD CCD

• Motorized 18x optical zoom lens

• 12x digital zoom

• F1.4 f= 4,1- 73,8mm

• Horizontal viewing angle 2.7° to 48°

• Autofocus

Pan/Tilt/Zoom

Minimum illumination

Security

• Pan: -170° to +170° max speed 100 degrees/s

• Tilt: -30° to +90° max speed 90 degrees/s

• PTZ control queuing capability

• Color mode: 0.3 lux (30 IRE)

• IR cut filter mode (B/W): 0.005 lux

• With IR lighting (not supplied): 0.0 lux

• Multiple user access levels with password protection

• IP address filtering

• HTTPS

Alarm and event

management

• Events triggered by built-in motion detection, external inputs or according

to a schedule

• Image upload over FTP, email and HTTP

• Notification over TCP, email, HTTP and external outputs

• Pre- and post alarm buffer of 6 MB

Connectors

• Ethernet 10BaseT/100BaseTX, RJ-45

• 4 -pin I/O Terminal block providing: 1 alarm input, 1output transistors (max

24V, 0.1 A), alternative power input

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AXIS 214 PTZ - Technical Specifications

Item

Specification

Processors, memory, clock

• CPU: ETRAX 100LX 32-bit RISC CPU

• Video processing and compression: ARTPEC-2

• RAM: 32 MB

• Flash: 8 MB

Power

• External power adapter (included): 12V DC, 36W

• Via terminal connector: 10.8-13 VDC, max 13W

Operating conditions

Audio

• +5 to +45 ºC (41 to 113 ºF)

• Humidity 20 - 80% RH (non-condensing)

G.711 PCM 64kbit/s, G.726 ADPCM 32 or 24 kbit/s, full duplex, half duplex,

simplex or audio off

Line/Mic in

3.5mm input for mono microphone, or line-in mono signal (only left channel

is used from a stereo signal).

Mic input - High sensitivity: max -38 dBu (27 mVpp)

Mic input - Low sensitivity: max -32 dBu (54 mVpp)

Line/Mic In (mono): max 1.5 dBu (2.6 Vpp)

DC power for external microphone supported through the input connector.

Line out

Mono audio output (line level). Connects to a PA system or active speaker

with built-in amplifier. Headphones can also be attached.

Line Out: max 1.5 dBu (2.6 Vpp)

Line Out impedance: min 32 ohm

Installation, management

and maintenance

• AXIS IP Utility - Installation tool. Available on CD supplied with product.

• AXIS Camera Management - Tool for installation/management of multiple

Axis network video products. Available on CD supplied with product.

• Web-based configuration.

• Configuration backup and restore.

• Firmware upgrades over HTTP or FTP over TCP/IP, firmware available at

www.axis.com

Video access from

Web browser

Camera live view for up to 20 clients, sequence tour capability

Minimum web browsing

requirements

• Pentium III CPU 500 MHz or higher, or equivalent AMD Athlon Memory

• 128 MB RAM

• AGP graphic card, Direct Draw, 16 MB video memory (32/64 MB

recommended for high resolutions/color depths)

• Windows XP, 2000, NT4.0*, ME* or 98*

• Internet Explorer 5.x or later

• For other operating systems and browsers see www.axis.com/techsup

* Motion JPEG only

System integration support • Powerful API for software integration available at www.axis.com, including

HTTP API, AXIS Media Control SDK, event trigger data in video stream,

embedded scripting, customized HTML pages

• Embedded operating system: Linux 2.4

Supported protocols

IP, HTTP, HTTPS, SSL/TLS, TCP, ICMP, SNMPv1/v2c/v3 (MIB-II), RTSP, RTP, UDP,

IGMP, RTCP, SMTP, FTP, DHCP, UPnP, ARP, DNS, DynDNS, SOCKS, NTP

More information on protocol usage available at www.axis.com

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AXIS 214 PTZ - Technical Specifications

Item

Specification

Approvals - EMC

• EN55022: 1998+A1 class A.

• EN55024: 1998+A1+A2.

• EN61000-6-1: 2001

• EN61000-6-2: 1999

• FCC Part 15, Subpart B, class A. EN 61000-3-2: 2000. EN 61000-3-3: 2000.

• VCCI: 2003, class A.

• C-Tick AS/NZS 3548.

• ICES-003, class A.

Approvals - Safety

• UL and cUL (power adapter) EN 60950, GS

• FIMKO (power adapter)

Dimensions

(HxWxD) and weight

• 154 x 143 x 160 mm (6.1” x 5.6” x 6.3”)

• 1.11 kg (2.45 lb) excl. power adapter

MPEG-4 licensing

MPEG-4 licenses (1 encoder, 1 decoder) included

Accessories

(not included)

• IP65-rated Dome Housing for installation of camera in outdoor or adverse

indoor environments

• AXIS 292 Network Video Decoder

• AXIS MPEG-4 Decoder 10-user license pack

Applications

(not included)

• AXIS Camera Station - Surveillance application for viewing, recording and

archiving up to 25 cameras

• AXIS Camera Recorder - Surveillance application for viewing and recording

up to 16 cameras

• AXIS Camera Explorer – Basic software for viewing and manual recording

See www.axis.com/partner/adp_partners.htm for more software applications

via partners

The AXIS 214 PTZ (PAL) delivers the following file sizes:

PAL

Resolution

704x576

704x288

352x288

176x144

PAL aspect ratio corrected

Min-Max (KB)

10 - 300

10 - 250

5 - 150

Resolution

768x576

768x288

384x288

192x144

Min-Max (KB)

11 - 330

4CIF

2CIF expanded

2CIF

4CIF

2CIF expanded

2CIF

11 - 270

5.5 - 160

2.7 - 90

CIF

2.5 - 80

1 - 20

CIF

QCIF

1.1 - 22

The AXIS 214 PTZ (NTSC) delivers the following file sizes:

NTSC

Resolution

704x480

704x240

352x240

176x120

NTSC aspect ratio corrected

Min-Max (KB)

8 - 250

Resolution

640x480

640x240

320x240

160x120

Min-Max (KB)

4CIF

2CIF expanded

2CIF

4CIF

2CIF expanded

2CIF

7 - 230

7 - 180

8 - 200

4 - 125

3.5 - 110

1.8 - 60

0.7 - 14

CIF

2 - 70

CIF

QCIF

0.8 - 15

QCIF

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AXIS 214 PTZ - Technical Specifications

General performance considerations

When setting up the camera, it is important to consider how various settings and situations

will affect performance. Some factors affect the amount of bandwidth (the bit rate)

required, others can affect the frame rate, and some will affect both. If the load on the CPU

reaches its maximum, this will also affect the frame rate.

The following factors are among the most important to consider:

• High image resolutions and/or lower compression levels result in larger images.

Bandwidth affected.

• Access by large numbers of Motion JPEG and/or unicast MPEG-4 clients. Band-

width affected.

• Simultaneous viewing of different streams (resolution, compression, etc.) by

many clients. Frame rate and bandwidth affected.

• Accessing both Motion JPEG and MPEG-4 video streams simultaneously. Frame

rate and bandwidth affected.

• Heavy usage of event settings affects the CPU load. Frame rate affected.

• Enabled motion detection. Frame rate and bandwidth affected.

• Heavy network utilization due to poor infrastructure. Bandwidth affected.

• Viewing on poorly performing client PC lowers perceived performance. Frame

rate affected.

• Access by large number of audio clients using full-duplex mode. Bandwidth

affected.

Optimizing your system

To see the bandwidth and frame rate currently required by the video stream, the AXIS 214

PTZ provides a tool that can be used to display these values directly in the video image.

To do this, special format strings are added as part

of a text overlay. Simply add #r (average frame

rate in fps) and/or #b (average bandwidth in Kbps)

to the overlay.

For detailed instructions, please see the online help

for Video & Image > Overlay Settings, and the

help for File Naming & Date/Time Formats.

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AXIS 214 PTZ - Technical Specifications

Important!

• The figures displayed here are the values as delivered by the camera. If other restrictions are

currently in force, (e.g. bandwidth limitation) these values might not correspond to those actu-

ally received by the client.

• For Motion JPEG, these values will only be accurate as long as no frame rate limit has been

specified.

Frame rates - Motion JPEG

The following test results show the frame rates in frames/second (fps) for Motion JPEG

streams from the AXIS 214 PTZ, using a compression level of 50%. Note that these values

are guidelines only - actual values may vary.

fps

4CIF

2CIF expanded

2CIF

25/30

CIF

QCIF

Frame rates - MPEG-4

The following test results show the frame rates in frames/second (fps) for MPEG-4 streams

from the AXIS 214 PTZ. Note that these values are guidelines only - actual values may

vary.

The MPEG-4 test conditions:

• Compression level = 50%

• Video Object Type = Advanced Simple

• GOV structure = IP*

fps

4CIF

2CIF expanded

2CIF

17/21

25/30

CIF

QCIF

*Note that setting the GOV structure to use “I-frames only” will increase the frame rate.

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AXIS 214 PTZ - Technical Specifications

Bandwidth

As there are many factors affecting bandwidth, it is very difficult to predict the required

amounts. The settings that affect bandwidth are:

• the image resolution

• the image compression

• the frame rate

• the MPEG-4 object type

• the MPEG-4 GOV structure

• the audio settings

There are also factors in the monitored scene that will affect the bandwidth. These are:

• the amount of motion

• the image’s complexity

• the lighting conditions.

For MPEG-4, if there is only limited bandwidth available, and if this is more important

than the image quality, using a constant bit rate (CBR) is recommended. Use a variable bit

rate (VBR) if the image quality needs to be maintained at a higher level. If supported on the

network, consider also using MPEG-4 multicasting, as the bandwidth consumption will be

much lower.

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AXIS 214 PTZ - Glossary of Terms

to as speed, but actually defines the number of bits/time

unit and not distance/time unit.

Glossary of Terms

Bluetooth - Bluetooth is an open standard for wireless

transmission of voice and data between mobile devices (PCs,

handheld computers, telephones and printers).

ActiveX - A standard that enables software components to

interact with one another in a networked environment,

regardless of the language(s) used to create them. Web

browsers may come into contact with ActiveX controls,

ActiveX documents, and ActiveX scripts. ActiveX controls

are often downloaded and installed automatically as

required.

Bonjour - Also known as zero-configuration networking,

Bonjour enables devices to automatically discover each

other on a network, without having to enter IP addresses or

configure DNS servers. Bonjour is a trademark of Apple

Computer, Inc.

AF (Autofocus) - A system by which the camera lens

Broadband - In network engineering terms, this describes

transmission methods where two or more signals share the

same carrier. In more popular terminology, broadband is

taken to mean high-speed data transmission.

automatically focuses on a selected part of the subject.

Angle - The field of view, relative to a standard lens in a

35mm still camera, expressed in degrees, e.g. 30°. For

practical purposes, this is the area that a lens can cover,

where the angle of view is determined by the focal length of

the lens. A wide-angle lens has a short focal length and

covers a wider angle of view than standard or telephoto

lenses, which have longer focal lengths.

CCD (Charged Coupled Device) - This light-sensitive image

device used in many digital cameras is a large integrated

circuit that contains hundreds of thousands of photo-sites

(pixels) that convert light energy into electronic signals. Its

size is measured diagonally and can be 1/4”, 1/3", 1/2" or

2/3".

ARP (Address Resolution Protocol) - This protocol is used

to associate an IP address to a hardware MAC address. A

request is broadcast on the local network to discover the

MAC address for an IP address.

CGI (Common Gateway Interface) - A specification for

communication between a web server and other (CGI)

programs. For example, a HTML page that contains a form

might use a CGI program to process the form data once it is

submitted.

ARTPEC (Axis Real Time Picture Encoder) - A chip

a range of CCD and CMOS sensors, built-in functionality for

sharpening, backlight compensation, noise reduction and

white balance, support for multiple Motion-JPEG streams,

support for MPEG-4 part 2, up to 30 frames/second from 4

simultaneous video sources and real-time compression of up

to 45 Megapixels/second.

CIF (Common Intermediate Format) - CIF refers to the

analog video resolutions 352x288 pixels (PAL) and 352x240

pixels (NTSC). See also Resolution.

Client/Server - Client/server describes the relationship

between two computer programs in which one program, the

client, makes a service request from another program, the

server, which fulfils the request. Typically, multiple client

programs share the services of a common server program. A

web browser is a client program that requests services (the

sending of web pages or files) from a web server.

ASIC (Application Specific Integrated Circuit) - A circuit

designed for a specific application, as opposed to a general

purpose circuit, such as a microprocessor.

Aspect ratio - A ratio of width to height in images. A

common aspect ratio used for television screens and

computer monitors is 4:3. High-definition television (HDTV)

uses an aspect ratio of 9:16.

CMOS (Complementary Metal Oxide Semiconductor) - A

CMOS is a widely used type of semiconductor that uses both

negative and positive circuits. Since only one of the circuit

types is on at any given time, CMOS chips require less

power than chips using just one type of transistor. CMOS

image sensors also allow processing circuits to be included

on the same chip, an advantage not possible with CCD

sensors, which are also much more expensive to produce.

Autoiris (or DC-Iris) - This special type of iris is electrically

controlled by the camera, to automatically regulate the

amount of light allowed to enter.

AVI (Audio Video Interleave) - A video format that

supports simultaneous playback of audio and video.

Bitmap - A bitmap is a data file representing a rectangular

grid of pixels. It defines a display space and color for each

pixel (or "bit") in the display space. This type of image is

known as a "raster graphic." GIF's and JPEG's are examples

of image file types that contain bitmaps.

Codec - In communications engineering, a codec is usually

a coder/decoder. Codecs are used in integrated circuits or

chips that convert e.g. analog video and audio signals into a

digital format for transmission. The codec also converts

received digital signals back into analog format. A codec

uses analog-to-digital conversion and digital-to-analog

conversion in the same chip.

Because a bitmap uses this fixed raster method, it cannot

easily be rescaled without losing definition. Conversely, a

vector graphic image uses geometrical shapes to represent

the image, and can thus be quickly rescaled.

Codec can also mean compression/decompression, in which

case it is generally taken to mean an algorithm or computer

program for reducing the size of large files and programs.

Bit rate - The bit rate (in kbit/s or Mbit/s) is often referred

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AXIS 214 PTZ - Glossary of Terms

Compression - See Image Compression.

a camera lens determines the width of the horizontal field of

view, which in turn is measured in degrees.

Contrast - Defines the degree of difference between the

lightest and darkest parts of an image or video stream.

FTP (File Transfer Protocol) - An application protocol that

uses the TCP/IP protocols. It is used to exchange files

between computers/devices on networks.

DC-Iris - This special type of iris is electrically controlled

by the camera, to automatically regulate the amount of light

allowed to enter.

Frame - A frame is a complete video image. In the 2:1

interlaced scanning format of the RS-170 and CCIR formats,

a frame is made up of two separate fields of 262.5 or 312.5

lines interlaced at 60 or 50 Hz to form a complete frame,

which appears at 30 or 25 Hz. In video cameras with a

progressive scan, each frame is scanned line-by-line and not

interlaced; most are also displayed at 30 and 25 Hz.

DHCP (Dynamic Host Configuration Protocol) - DHCP is a

protocol that lets network administrators automate and

centrally manage the assignment of Internet Protocol (IP)

addresses to network devices in a network.

DHCP uses the concept of a "lease" or amount of time that a

given IP address will be valid for a computer. The lease time

can vary, depending on how long a user is likely to require

the network connection at a particular location.

Frame rate - The frame rate used to describe the frequency

at which a video stream is updated is measured in frames

per second (fps). A higher frame rate is advantageous when

there is movement in the video stream, as it maintains

image quality throughout.

DHCP also supports static addresses for e.g. computers

running web servers, which need a permanent IP address.

DNS (Domain Name System) - DNS is used to locate and

translate Internet domain names into IP (Internet Protocol)

addresses. A domain name is a meaningful and

Full-duplex - Transmission of data in two directions

simultaneously. In an audio system this would describe e.g.

a telephone systems. Half-duplex also provides

easy-to-remember name for an Internet address. For

example the domain name www.example.com is much

easier to remember than 192.0.34.166. The translation tables

for domain names are contained in Domain name servers.

bi-directional communication, but only in one direction at a

time, as in a walkie-talkie system. See also Simplex.

Gain - Gain is the amplification factor and the extent to

which an analog amplifier boosts the strength of a signal.

Amplification factors are usually expressed in terms of

power. The decibel (dB) is the most common way of

quantifying the gain of an amplifier.

Domain Server - Domains can also be used by

organizations who wish to centralize the management of

their (Windows) computers. Each user within a domain has

an account that usually allows them to log in to and use any

computer in the domain, although restrictions may also

apply. The domain server is the server that authenticates the

users on the network.

Gateway - A gateway is a point in a network that acts as an

entry point to another network. In a corporate network for

example, a computer server acting as a gateway often also

acts as a proxy server and a firewall server. A gateway is

often associated with both a router, which knows where to

direct a given packet of data that arrives at the gateway, and

a switch, which furnishes the actual path in and out of the

gateway for a given packet.

Duplex - See Full-duplex.

Ethernet - Ethernet is the most widely installed local area

network technology. An Ethernet LAN typically uses special

grades of twisted pair wires. The most commonly installed

Ethernet systems are 10BASE-T and 100BASE-T10, which

provide transmission speeds up to 10 Mbps and 100 Mbps

respectively.

GIF (Graphics Interchange Format) - GIF is one of the

most common file formats used for images in web pages.

There are two versions of the format, 87a and 89a. Version

89a supports animations, i.e. a short sequence of images

within a single GIF file. A GIF89a can also be specified for

interlaced presentation.

ETRAX (Ethernet Token Ring AXIS) - Axis' own

microprocessor.

Factory default settings - These are the settings that

originally applied for a device when it was first delivered

from the factory. If it should become necessary to reset a

device to its factory default settings, this will, for many

devices, completely reset any settings that were changed by

the user.

GOV (Group Of VOPs) - A group of VOP's is the basic unit

of an MPEG-4 video stream. The GOV contains different

types and numbers of VOP's (I-VOP's, P-VOP's, etc.) as

determined by the GOV length and GOV structure. See also

VOP.

GOV length - The GOV length determines the number of

images (VOP's) in the GOV structure. See also GOV and

VOP.

Firewall - A firewall works as a barrier between networks,

e.g. between a Local Area Network and the Internet. The

firewall ensures that only authorized users are allowed to

access the one network from the other. A firewall can be

software running on a computer, or it can be a standalone

hardware device.

GOV structure - The GOV structure describes the

composition of an MPEG-4 video stream, as regards the type

of images (I-VOP's or P-VOP's) included in the stream, and

their internal order. See also GOV and VOP.

Focal length - Measured in millimeters, the focal length of

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AXIS 214 PTZ - Glossary of Terms

Half-duplex - See Full-duplex.

and forth.

HTML (Hypertext Markup Language) - HTML is the set of

"markup" symbols or codes inserted in a file intended for

display in web browser. The markup tells the browser how

to display the page's words and images for the user.

To avoid conflicts, each IP address on any given network

must be unique. An IP address can be assigned as fixed, so

that it does not change, or it can be assigned dynamically

(and automatically) by DHCP.

HTTP (Hypertext Transfer Protocol) - HTTP is the set of

rules for exchanging files (text, graphic images, sound,

video, and other multimedia files) on the web. The HTTP

protocol runs on top of the TCP/IP suite of protocols.

An IP address consists of four groups (or quads) of decimal

digits separated by periods, e.g. 130.5.5.25. Different parts

of the address represent different things. Some part will

represent the network number or address, and some other

part will represent the local machine address.

Hub - A (network) hub is used to connect multiple devices

to the network. The hub transmits all data to all devices

connected to it, whereas a switch will only transmit the data

to the device it is specifically intended for.