Avocent Switch DSR2010 User Manual

DS R™  
Installer/ User Guide  
For models: DSR800 DSR1010 DSR2010 DSR4010  
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DS R™  
Installer/ User Guide  
Avocent, the Avocent logo, The Power of Being There, DSR,  
OutLook, AutoView, DSView and OSCAR are tradem arks or  
registered tradem arks of Avocent Corporation or its affiliates. All  
other m arks are the property of their respective owners.  
© 2003 Avocent Corporation. All rights reserved.  
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USA Notification  
Warning: Changes or m odifications to this unit not expressly approved by the party  
responsible for com pliance could void the user's authority to operate the equipm ent.  
Note: This equipm ent has been tested and found to com ply with the lim its for a Class A  
digital device, pursuant to Part 15 of the FCC Rules. These lim its are designed to provide  
reasonable protection against harm ful interference when the equipm ent is operated  
in a com m ercial environm ent. This equipm ent generates, uses and can radiate radio  
frequency energy and, if not installed and used in accordance with the instruction  
m anual, m ay cause harm ful interference to radio com m unications. Operation of this  
equipm ent in a residential area is likely to cause harm ful interference in which case the  
user will be required to correct the interference at his own expense.  
Canadian Notification  
This digital apparatus does not exceed the Class A lim its for radio noise em issions  
from digital apparatus set out in the Radio Interference Regulations of the Canadian  
Departm ent of Com m unications.  
Le présent appareil num érique ném et pas de bruits radioélectriques dépassant les  
lim ites applicables aux appareils num ériques de la classe A prescrites dans le Règlem ent  
sur le brouillage radioélectrique édicté par le Ministère des Com m unications du Canada.  
Japanese Approvals  
Taiwanese  
BSMI Certification  
Korean Certification  
Director General of Radio Research Laboratory, Ministry of Inform ation and  
Com m unication, Republic of Korea Certificate of Inform ation and Com m unication  
Equipm ent E-E011-02-2836 (A) and E-E011-03-2392 (A)  
Agency Approvals  
EN55022 Class A, EN55024, EN6200-3-2, EN6100-3-3, FCC15 Class A, VCCI Class A,  
IEC950, EN60950, UL 1950 third edition, CSA C22.2 No. 950  
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Ta ble of Conte nts  
Chapter 1: Product Overview  
Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . 3  
Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . 6  
Chapter 2: Installation  
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11  
Installing the DSR Appliance . . . . . . . . . . . . . . . . . 13  
Chapter 3: Local Port Operation  
Controlling Your System at the Local Port . . . . . . 23  
Viewing and Selecting Ports and Servers . . . . . . . . 23  
Navigating OSCAR . . . . . . . . . . . . . . . . . . . . . . . . . 25  
Configuring OSCAR . . . . . . . . . . . . . . . . . . . . . . . . 27  
Assigning Device Types . . . . . . . . . . . . . . . . . . . . . . 29  
Changing the Display Behavior . . . . . . . . . . . . . . . 31  
Controlling the Status Flag . . . . . . . . . . . . . . . . . . . 33  
Broadcasting to Servers . . . . . . . . . . . . . . . . . . . . . . 34  
Using Scan Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 36  
Setting Console Security . . . . . . . . . . . . . . . . . . . . . 38  
Setting the Keyboard Country Code . . . . . . . . . . . . 41  
Managing Server Tasks Using OSCAR . . . . . . . . . 42  
Viewing and Disconnecting User Connections . . . 44  
Resetting Your PS/2 Keyboard and Mouse . . . . . . 45  
Displaying Version Information . . . . . . . . . . . . . . . 46  
Chapter 4: Terminal Operations  
Accessing the Terminal Applications Menu . . . . . . 51  
Appendices  
Appendix A: FLASH Upgrades . . . . . . . . . . . . . . . . 57  
Appendix B: Using DSRIQ-SRL Modules . . . . . . . 61  
Appendix C: UTP Cabling . . . . . . . . . . . . . . . . . . . 66  
Appendix D: Technical Specifications . . . . . . . . . . 68  
Appendix E: Sun Advanced Key Emulation . . . . . 70  
Appendix F: Technical Support . . . . . . . . . . . . . . . 72  
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Product Ove rvie w  
1
Con ten ts  
Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . 3  
Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . 6  
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Chapter 1: Product Overview  
3
Cha pte r 1: Product Ove rvie w  
Features and Benefits  
Avocents DSRappliances com bine analog and digital technology to provide  
flexible, centralized control of data center servers. This solution provides  
enterprise custom ers with a significant reduction of cable volum e, secure  
rem ote access and flexible server m anagem ent from anywhere at anytim e.  
The DSR appliance consists of a rack m ountable keyboard, video and m ouse  
(KVM) switch configurable for analog (local) or digital (rem ote) connectivity.  
Each DSR m odel has Avocent Rack Interface (ARI) ports for connecting  
servers and serial devices via DSRIQ m odules. Video resolution of 1280 x 1024  
is supported for rem ote users of the DSR system . Enhanced video quality of  
up to 1600 x 1280 is available for the local user via the keyboard, video and  
m ouse ports.  
The DSR works over standard LAN connections. Users can access servers (or  
serial devices) across a 100BaseT Ethernet connection or directly through a  
local port on the DSR for rem ote KVM access and adm inistration, depending  
on the m odel selected. The IP-based DSR appliance gives you flexible server  
m anagem ent control from anywhere in the world.  
Reduce cable bulk  
With server densities continually increasing, cable bulk rem ains one of the  
m ajor concerns of every network adm inistrator. The DSR significantly reduces  
KVM cable volum e in the rack by utilizing the innovative DSRIQ m odule and  
single CAT 5 cabling. This allows a higher server density while providing  
greater airflow and cooling capacity.  
The built-in m em ory of the DSRIQ sim plifies configuration by assigning  
and retaining unique server nam es or Electronic ID (EID) num bers for  
each attached server. This integrated intelligence enhances security and  
prevents unauthorized access to a server through cable m anipulation. The  
DSRIQ m odule is powered directly from the server and provides Keep Alive  
functionality whether or not the DSR appliance is powered up.  
The DSRIQ-SRL (serial) m odule is a DCE device that provides the prim ary  
interface between a serial device and a DSR appliance. It provides VT100  
term inal em ulation, break suppression and port history in a convenient  
m odule. The DSRIQ-SRL is com patible with the ARI port of a DSR system .  
These DSRIQ m odules elim inate the need for extra rack space or additional  
cables. The connection between the DSR system and DSRIQ m odules is via  
industry standard UTP cabling.  
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4
DSR Installer/User Guide  
Access the DSR via network connection  
No special software or drivers are required on the attached, or host, com puters.  
Users access the DSR appliance and all attached system s via Ethernet from a  
PC running the DSViewTM application residing on the user PC. User PCs can be  
located anywhere a valid network connection exists. The DSR appliance can  
be configured on a separate network from your data network, allowing access  
to your servers even if your applications network is down.  
Simple point and click access to any server  
When a user activates DSView, it will display a listing of all com puters and  
serial devices to which the user has perm ission to access. When a user selects  
a com puter from the list, the video of the selected com puter is displayed in a  
session window. Multiple servers can be accessed by one user. Each additional  
com puters video will appear in a separate program window.  
Create and manage user permissions with DES  
encrypted security  
An adm inistrator describes the configuration of com puters attached to the DSR  
using an application called DSAdm in. Once the topology is described, the  
adm inistrator then establishes which com puters a user has perm ission to  
access. Usernam es and passwords are derived from Windows NT®, elim inating  
the need for redundant user databases. Once the topology is established, the  
DSAuth software m anages the system s user perm issioning. DSView polls the  
server running DSAuth for access perm issions on power up and every tim e a  
switch is initiated for the m ost current perm issions possible. A refresh is also  
available for im m ediate updates to a users access profile. In addition to the  
perm issioning function, DSAuth also stores pertinent inform ation about  
attached devices in a database. Room location, rack location and com puter  
type can all be stored for quick reference.  
Access serial devices  
If an Avocent CPS810 or CPS1610 appliance is attached to the DSR unit,  
operators can gain access to serial devices through the DSView software. When  
a user connects to the network using DSView, a listing of all com puters and  
serial devices to which the user has perm ission to access displays. Selecting a  
serial device will initiate a Telnet session.  
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Chapter 1: Product Overview  
5
DSR2010  
TCP/ IP  
Digital User  
(DSView)  
Analog User  
(OSCAR)  
Figure 1.1: Example DSR Configuration  
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6
DSR Installer/User Guide  
Number  
of  
servers  
Digital  
sessions/  
output  
Analog  
user  
DSR 800  
8
1
1
1
DSR 1010  
1
2
3
4
5
6
7
8
9
11  
12  
13  
14  
15  
16  
100-240V  
,
1.0A, 50-60 Hz  
LAN  
16  
1
10  
DSR 2010  
1
2
3
4
5
6
7
8
9
11  
12  
13  
14  
15  
16  
1
1
LAN  
16  
16  
2
4
10  
DSR 4010  
1
2
3
4
5
6
7
8
9
11  
12  
13  
14  
15  
16  
LAN  
10  
Figure 1.2: DSR Model Comparison  
Safety Precautions  
To avoid potential video and/or keyboard problems when using Avocent products:  
If the building has 3-phase AC power, ensure that the computer and monitor  
are on the sam e phase. For best results, they should be on the sam e circuit.  
To avoid potentially fatal shock hazard and possible dam age to equipm ent,  
please observe the following precautions:  
Do not use a 2-wire power cord in any Avocent product configuration.  
Test AC outlets at the com puter and m onitor for proper polarity  
and grounding.  
Use only with grounded outlets at both the com puter and m onitor. When  
using a backup Uninterruptible Power Supply (UPS), power the com puter,  
the m onitor and the DSR appliance off the supply.  
NOTE: The AC inlet is the main disconnect.  
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Chapter 1: Product Overview  
7
Rack mount safety considerations  
Elevated Ambient Tem perature: If installed in a closed rack assembly, the  
operation tem perature of the rack environm ent m ay be greater than room  
ambient. Use care not to exceed the rated m axim um ambient tem perature  
of the appliance.  
Reduced Air Flow : Installation of the equipm ent in a rack should be such  
that the am ount of airflow required for safe operation of the equipm ent is  
not com prom ised.  
Mechanical Loading: Mounting of the equipment in the rack should be such  
that a hazardous condition is not achieved due to uneven mechanical loading.  
Circuit Overloading: Consideration should be given to the connection  
of the equipm ent to the supply circuit and the effect that overloading of  
circuits m ight have on overcurrent protection and supply wiring. Consider  
equipm ent nam eplate ratings for m axim um current.  
Reliable Earthing: Reliable earthing of rack m ounted equipm ent should  
be m aintained. Pay particular attention to supply connections other than  
direct connections to the branch circuit (for exam ple, use of power strips).  
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8
DSR Installer/User Guide  
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Ins ta lla tion  
2
Con ten ts  
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11  
Installing the DSR Appliance . . . . . . . . . . . . . . . . . 13  
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Chapter 2: Installation  
1 1  
Cha pte r 2: Ins ta lla tion  
The DSR system requires that the DSView, DSAdm in and DSAuth software be  
installed prior to use. DSView is the application that allows a user to view and  
control a server attached to the DSR system . DSAdm in is used to configure and  
m aintain the system . DSAuth is a Windows NT or 2000 service used to prevent  
unauthorized access to the DSR system . More inform ation on the DS  
Managem ent Software suite can be found in your DSView Installer/  
User Guide.  
The DSR system uses Ethernet networking infrastructure and TCP/IP protocol  
to transm it keyboard, video and m ouse inform ation between operators and  
connected com puters. Although 10BaseT Ethernet m ay be used, Avocent  
recom m ends a dedicated, switched 100BaseT network.  
Getting Started  
Before installing your DSR, refer to the following lists to ensure you have all items  
that shipped with the DSR as well as other items necessary for proper installation.  
Supplied with the DSR  
The following item s are supplied with your DSR appliance:  
DSR appliance  
Local country power cord  
Rack m ounting brackets  
Null m odem cable  
DSR Installer/User Guide  
DSR Quick Install Guide  
Additional items needed  
The following are additional item s needed to use your DSR appliance:  
One DSRIQ m odule per server or DSRIQ-SRL per serial device  
One CAT 5 patch cable per server or serial device (4-pair UTP, up to  
10 m eters)  
DS software  
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DSR Installer/User Guide  
Verification of Ethernet/ computer connections  
DSR appliance  
The front panel of the DSR features two LEDs describing the Ethernet  
connection. The top green LED is the Link indicator. It will illum inate when a  
valid connection to the network is established and blink when there is activity  
on the port. The lower am ber LED, labeled 100M, will indicate that you are  
com m unicating at the 100 Mb rate.  
Additionally, there are two LEDs above each port num ber on the front of your  
appliance: one green and one am ber. The green LED will illum inate when the  
attached system is powered. The am ber LED will illum inate when that port is  
selected by the DSView Client.  
DSRIQ modules  
PS/2, Sun and USB DSRIQ m odules are available for attaching com puters to  
your DSR appliance.  
The DSRIQ-SRL serial m odule is used to connect serial devices to your DSR  
appliance and features two green LEDs: a POWER LED and a STATUS LED.  
The POWER LED indicates that the attached com puter is powered. The  
STATUS LED indicates that a valid UTP connection has been m ade to a DSR  
appliance. The DSRIQ-SRL prevents a serial break from the attached device if  
the m odule loses power. However, a user can generate a serial break with the  
attached device by pressing Alt-B in the Term inal Applications m enu.  
Setting up your network  
The DSR system uses IP addresses to uniquely identify the server running  
DSAuth, the DSR appliances and the com puters running DSView. The DSR  
supports both BootP (a subset of DHCP) and static IP addressing. Avocent  
recom m ends that IP addresses be reserved for each appliance and that they  
rem ain static while the DSR appliances are connected to the network. For  
additional inform ation on how the DSR uses the TCP protocol, see Appendix B  
of the DSView Installer/User Guide. Figure 2.1 shows the DSR in a  
network configuration.  
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Chapter 2: Installation  
1 3  
DSR2010  
Authentication  
Services  
(DSAdmin)  
TCP/ IP  
Digital User  
(DSView)  
Analog User  
(OSCAR)  
Figure 2.1: The DSR in a Network Configuration  
Installing the DSR Appliance  
The following diagram illustrates one possible configuration for your DSR  
appliance. Follow the detailed instructions to successfully install your  
DSR appliance.  
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DSR Installer/User Guide  
Network  
Digital User  
Configuration Port  
for updating  
fi rmware  
DSR1010 Appliance  
LAN  
ARI Ports 1-16  
KVM  
Connections  
Power  
Cord  
CAT 5  
Cable  
Servers 2-16  
Analog User  
DSRIQ Module  
PS/2, USB, Sun and serial adaptors  
are available  
Server 1  
Figure 2.2: Basic DSR Configuration  
WARNING: To re duce the risk of e le ctric shock or damage to your e quipme nt-  
- Do not disable the power cord grounding plug. The grounding plug is an important safety feature.  
- Plug the power cord into a grounded (earthed) outlet that is easily accessible at all times.  
- Disconnect the power from the appliance by unplugging the power cord from either the  
electrical outlet or the appliance.  
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Chapter 2: Installation  
1 5  
To install the DSR hardware:  
1. Rem ove the DSR appliance from the packing m aterial.  
2. Connect a term inal or PC running term inal em ulation software (such as  
HyperTerm inal®) to the Configuration port on the back panel of the DSR  
appliance using the supplied null m odem cable. The term inal should be  
set to 9600 baud, 8 bits, 1 stop bit, no parity and no flow control.  
3. Plug the supplied power cord into the back of the DSR appliance and then  
into an appropriate power source.  
4. When the power is switched on, the Power indicator on the front of the  
appliance will blink for approxim ately 30 seconds while perform ing a self-  
test. Approxim ately 10 seconds after it stops blinking, press the Enter key  
to access the m ain m enu.  
NOTE: The DSR appliance may be rack mounted in a 1U conguration. The DSR does not  
support a ØU conguration.  
To configure the DSR hardware:  
1. You will see the Term inal Applications m enu with six options. Select  
option 1, Network Configuration.  
Figure 2.3: Network Configuration Menu  
2. Select option 1 to set your network speed. When possible, you should set  
your connection m anually without relying on the auto negotiate feature.  
Once you enter your selection, you will be returned to the Network  
Configuration m enu.  
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1 6  
DSR Installer/User Guide  
3. Select option 2 and specify if you are using a static or BootP IP address.  
Avocent recom m ends using a static IP address for ease of configuration. If  
you are using a BootP address, please configure your BootP server to  
provide an IP address to the DSR appliance, skip step 4 and continue to  
the next procedure.  
4. Select options 3-5 from the Term inal Applications m enu, in turn, to finish  
configuring your DSR for IP address, netm ask and default gateway. Once  
this is com pleted, type a Ø to return to the m ain m enu.  
Adjusting mouse settings on target machines  
NOTE: We highly recommend that all Windows systems attached to the DSR use the default  
Windows PS/2 mouse driver.  
Before a PC running Windows NT, 2000 or XP can be connected to the DSR for  
rem ote user control, an adjustm ent to the target m ouses Motion tab m ust be  
m ade. Use the default Microsoft® Windows® PS/2 mouse driver for all Microsoft  
Windows systems attached to the appliance.  
For Microsoft Windows NT (using default drivers):  
1. From the Desktop, select Start - Settings - Control Panel - Mouse. The  
Mouse Properties dialog box will appear.  
2. Click on the Motion tab.  
3. Set the Pointer speed to Slow. This will also need to be done for any NT  
user account that will be accessing the NT system through the DSR.  
4. Set Acceleration to None for m ouse sync.  
For Windows 2000 or Windows XP (using default drivers):  
1. From the Desktop, select Start - Settings - Control Panel - Mouse. The  
Mouse Properties dialog box will appear.  
2. Click on the Motion tab.  
3. Set the speed setting to the default of 50%.  
4. If you are using Windows 2000, click the Mouse tab and set Acceleration to  
None for m ouse sync.  
-or-  
If you are using Windows XP, click the Pointer Options tab and check the  
Enhance pointer precision checkbox.  
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Chapter 2: Installation  
1 7  
To connect a DSRIQ module to each server:  
1. Locate a DSRIQ for your DSR appliance.  
2. Attach the appropriately color-coded ends to the keyboard (violet), monitor  
(blue) and mouse (green) ports on the first server you will be connecting to  
this DSR appliance.  
3. Attach one end of the CAT 5 cabling that will run from your DSRIQ to the  
DSR appliance to the RJ-45 connector on the DSRIQ.  
4. Connect the other end of the CAT 5 cable to the desired ARI port on the  
back of your DSR appliance.  
5. Repeat this step for all servers you wish to attach.  
NOTE: When connecting a Sun DSRIQ module, you must use a multi-sync monitor to  
accommodate Sun computers that support both VGA and sync-on-green or composite sync.  
NOTE: Power down the DSR appliance before servicing. Always disconnect the power cord from  
the wall outlet.  
To connect serial devices to the DSR appliance:  
1. Locate a DSRIQ-SRL m odule.  
2. Attach the DSRIQ-SRL 9-pin serial connector to the serial port of the  
device to be connected to your DSR appliance.  
3. Attach one end of the CAT 5 cable to the RJ-45 connector on the DSRIQ-  
SRL m odule. Connect the other end of the CAT 5 cable to the desired ARI  
port on the back of your DSR appliance.  
NOTE: The DSRIQ-SRL module is a DCE device and only supports VT100 terminal emulation.  
4. Connect the power supply to the power connector on your DSRIQ-SRL.  
The cable expander can be used to power up to four DSRIQ-SRL m odules  
from a single power supply.  
5. Connect the DSRIQ-SRL power supply to an appropriate AC wall outlet.  
Power up your serial device. See Appendix B for m ore inform ation on  
DSRIQ-SRL m odules.  
To connect the local port keyboard, monitor and mouse:  
Attach your keyboard, monitor and mouse cable connectors to the appropriate  
ports on the back of your DSR appliance.  
NOTE: You must install both a keyboard and mouse on the local port or the keyboard will not  
initialize properly.  
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1 8  
DSR Installer/User Guide  
Adding a legacy KVM switch  
You can add your legacy KVM switches to the DSR appliance for better  
integration into your existing configuration. In a cascaded system , each ARI port  
will accom m odate up to 24 servers.  
Legacy Switch Support  
Legacy Product  
OutLook® ES  
AutoView®  
Model Numbers  
140ES, 180ES, 280ES, 1160ES, 2160ES, 4160ES  
AV200-4, AV200-8, AV400-4, AV400-8, AV416, AV424, AV2000-AM  
DSR1010  
Appliance  
DSRIQ Module  
PS/2, USB, Sun and  
serial modules are available  
CAT 5 Cable  
KVM Connections  
DSRIQ  
Module  
AutoView  
200/ 400  
Switch  
Power  
Cord  
Outlook ES Switch  
Analog User  
Server 1  
Server 1  
Figure 2.4: DSR1010 Configuration with a Legacy KVM Switch  
To add a legacy KVM switch:  
1. Mount the legacy KVM switch into your rack cabinet. Locate a length of  
CAT 5 cabling to connect your DSR to the DSRIQ m odule for your  
legacy KVM switch.  
2. Attach one end of the CAT 5 cabling to the RJ-45 connector on the  
DSRIQ m odule.  
3. Connect the other end of the CAT 5 cable to a port on the back of your  
DSR appliance.  
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Chapter 2: Installation  
1 9  
4. Attach the keyboard, m onitor and m ouse connectors of the DSRIQ m odule  
to a user port on your legacy KVM switch.  
5. Connect the servers to your legacy KVM switch according to the  
instructions included with the device.  
6. Power cycle the legacy KVM switch to enable the cascade code.  
7. Repeat steps 2-6 for all legacy KVM switches you want to attach to your  
system as cascading switches.  
To connect and power up your DSR:  
1. Connect your network cable from the LAN port on the rear of the DSR to  
your network.  
2. Power up all attached system s.  
To install your DSR software:  
See the DSView Installer/User Guide that ships with your software.  
NOTE: Your software registration key will be necessary for installing the DSAuth software used  
with your DSR appliance. Internet Explorer 5.0 or higher and Java Runtime Environment JRE  
1.4.[X] must also be installed to use the DSWebview components of the DSView software.  
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2 0  
DSR Installer/User Guide  
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Loca l Port Ope ra tion  
3
Con ten ts  
Controlling Your System at the Local Port . . . . . . 23  
Viewing and Selecting Ports and Servers . . . . . . . . 23  
Navigating OSCAR . . . . . . . . . . . . . . . . . . . . . . . . . 25  
Configuring OSCAR . . . . . . . . . . . . . . . . . . . . . . . . 27  
Assigning Device Types . . . . . . . . . . . . . . . . . . . . . . 29  
Changing the Display Behavior . . . . . . . . . . . . . . . 31  
Controlling the Status Flag . . . . . . . . . . . . . . . . . . . 33  
Broadcasting to Servers . . . . . . . . . . . . . . . . . . . . . . 34  
Using Scan Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 36  
Setting Console Security . . . . . . . . . . . . . . . . . . . . . 38  
Setting the Keyboard Country Code . . . . . . . . . . . . 41  
Managing Server Tasks Using OSCAR . . . . . . . . . 42  
Viewing and Disconnecting User Connections . . . 44  
Resetting Your PS/2 Keyboard and Mouse . . . . . . 45  
Displaying Version Information . . . . . . . . . . . . . . . 46  
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Chapter 3: Local Port Operation  
2 3  
Cha pte r 3: Loca l Port Ope ra tion  
Controlling Your System at the Local Port  
All DSR m odels include a local port on the back of the appliance. This port  
allows you to connect a keyboard, m onitor and m ouse to the appliance for  
direct access. The DSR uses OSCAR®, Avocents On-Screen Configuration  
and Activity Reporting interface, which has intuitive m enus to configure your  
system and select com puters. Com puters can be identified by nam e or num ber,  
allowing you to custom ize server nam es.  
Viewing and Selecting Ports and Servers  
Use the Main dialog box to view, configure and control servers in the DSR  
system . You m ay view your servers by nam e, port or by the unique Electronic  
ID num ber (EID) em bedded in each DSRIQ. You will see an OSCAR-generated  
port list by default when you first launch OSCAR.  
The Port colum n indicates the ARI port to which a server is connected. If you  
connect a legacy KVM switch to the DSR appliance, the port num bering  
displays the ARI port first, then the switch port to which the server is  
connected. For exam ple, in Figure 3.1, all the servers except Darrell and Ebert  
are connected to legacy switches.  
To access the Main dialog box:  
Press Print Screen to launch OSCAR. The Main dialog box will appear.  
Figure 3.1: Main Dialog Box  
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Viewing the status of your DSR system  
The status of servers in your system is indicated in the far right colum ns of the  
Main dialog box. The following table describes the status sym bols.  
OSCAR Status Symbols  
Symbol Description  
(green circle) Server connected, powered up and the DSRIQ is online.  
Connected server is powered down or is not operating properly and the  
DSRIQ is offline.  
Connected switch is online.  
Connected switch is offline or not operating properly.  
(yellow circle) The designated DSRIQ module is being upgraded. When this  
symbol displays, do not cycle power to the DSR appliance or connected servers  
and do not disconnect DSRIQ modules. Doing so may render the module  
permanently inoperable and require the DSRIQ to be returned to the factory for repair.  
(green letter) DSRIQ is being accessed by the indicated user channel.  
(black letter) DSRIQ is blocked by the indicated user channel. For instance, in  
Figure 3.1, user B is viewing Forester, but is blocking access to Acton, Barrett  
and Edie which are connected to the same DSRIQ.  
Selecting servers and serial devices  
Use the Main dialog box to select servers and serial devices. When you select  
a server or serial device, the DSR reconfigures the keyboard and mouse to the  
settings for the selected server or serial device.  
To select servers or serial devices:  
Double-click the server or serial device nam e, EID or port num ber.  
or—  
If the display order of your list is by port (Port button is depressed), type the  
port num ber and press Enter.  
or—  
If the display order of your list is by nam e or EID (Name or EID button is  
depressed), type the first few letters of the nam e of the server or serial device,  
or the EID num ber to establish it as unique, and press Enter.  
To select the previous server or serial device:  
Press Print Screen and then Backspace. This key com bination toggles you  
between the previous and current connections.  
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Chapter 3: Local Port Operation  
2 5  
To disconnect from a server or serial device:  
Press Print Screen and then Alt+Ø. This leaves the user in a free state, with no  
server or serial device selected. The status flag on your desktop displays Free.  
Soft switching  
Soft switching is the ability to switch servers using a hotkey sequence. You can  
soft switch to a server by pressing Print Screen and then typing the first few  
characters of its nam e or num ber. If you have set a Screen Delay Tim e and you  
press the key sequences before that tim e has elapsed, OSCAR will not display.  
To configure servers for soft switching:  
1. Press Print Screen to launch OSCAR. The Main dialog box appears.  
2. Click Setup - Menu. The Menu dialog box appears.  
3. For Screen Delay Tim e, type the number of seconds of delay desired  
before the Main dialog box is displayed after Print Screen is pressed.  
4. Click OK.  
To soft switch to a server:  
1. To select a server, press Print Screen. If the display order of your server list  
is by port (Port button is depressed), type the port number and press Enter.  
or—  
If the display order of your server list is by nam e (Name button is  
depressed), type the first few letters of the nam e of the server to establish  
it as unique, and press Enter.  
2. To switch back to the previous server, press Print Screen then Backspace.  
Navigating OSCAR  
This table describes how to navigate OSCAR using the keyboard and m ouse.  
OSCAR Navigation Basics  
This Keystroke  
Print Screen  
Does This  
Opens OSCAR. Press Print Screen twice to send the Print  
Screen keystroke to the currently selected DSRIQ module.  
F1  
Opens the Help screen for the current dialog box.  
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OSCAR Navigation Basics (continued)  
This Keystroke  
Escape  
Does This  
Closes the current dialog box without saving changes and  
returns to the previous one. If the Main dialog box is displayed,  
pressing Escape closes OSCAR and displays a status ag if  
status ags are enabled. See Controlling the Status Flag in this  
chapter for more information. In a message box, it closes the  
pop-up box and returns to the current dialog box.  
Alt  
Opens dialog boxes, selects or checks options and executes  
actions when used with underlined or other designated letters.  
Alt+X  
Alt+O  
Enter  
Closes current dialog box and returns to previous one.  
Selects the OK button, then returns to the previous dialog box.  
Completes a switch operation in the Main dialog box and  
exits OSCAR.  
Single-click, Enter  
In a text box, it selects the text for editing and enables the Left  
and Right Arrow keys to move the cursor. Press Enter again  
to quit the edit mode.  
Print Screen, Backspace Toggles back to previous selection.  
Print Screen, Alt+Ø  
Immediately disengages user from a server; no server is  
selected. Status ag displays Free. (This only applies to the Ø  
on the keyboard and not the keypad.)  
Print Screen, Pause  
Immediately turns on screen saver mode and prevents access to  
that specific console, if it is password protected.  
Up/ Down Arrows  
Right/ Left Arrows  
Moves the cursor from line to line in lists.  
Moves the cursor between columns. When editing a text box,  
these keys move the cursor within the column.  
Page Up/ Page Down  
Pages up and down through Name and Port lists and  
Help pages.  
Home/ End  
Backspace  
Delete  
Moves the cursor to the top or bottom of a list.  
Erases characters in a text box.  
Deletes current selection in the scan list or characters in a  
text box.  
Shift-Del  
Deletes from the current selection to the end of the list when  
editing a scan list.  
Numbers  
Type from the keyboard or keypad.  
Caps Lock  
Disabled. Use the Shift key to change case.  
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Chapter 3: Local Port Operation  
2 7  
Configuring OSCAR  
You can configure your DSR system from the Setup m enu within OSCAR.  
Select the Names button when initially setting up your DSR system to identify  
servers by unique nam es. Select the other setup features to m anage routine  
tasks for your servers from the OSCAR m enu.  
Setup Features to Configure OSCAR  
Feature  
Purpose  
Menu  
Change the server list between numerical by port or EID number and alphabetical  
by name  
Change the Screen Delay Time before OSCAR displays after pressing  
Print Screen  
Flag  
Change display, timing, color or location of the status ag  
Broadcast Simultaneously send mouse movements and keystrokes to multiple servers  
Scan Set up a custom scan pattern for up to 16 servers  
Security Set passwords to protect or restrict server access  
Enable the screen saver  
Keyboard Set the keyboard country code to send to Sun servers  
Devices  
Names  
Identify the appropriate number of ports on an attached cascade switch  
Identify servers by unique names  
To access the Setup menu:  
1. Press Print Screen to launch OSCAR. The Main dialog box appears.  
2. Click Setup. The Setup dialog box appears.  
Figure 3.2: Setup Dialog Box  
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Assigning server or serial device names  
Use the Names dialog box to identify servers or serial devices by name rather than  
by port number. The Names list is always sorted by port order. You can toggle  
between displaying the name or the EID number of each DSRIQ, so even if  
you move the module/server/serial device to another ARI port, the name and  
configuration w ill be recognized by the appliance.  
NOTE: If a server is turned off, its respective DSRIQ will not appear in the Names list.  
To access the Names dialog box:  
1. If OSCAR is not open, press Print Screen. The Main dialog box appears.  
2. Click Setup - Names. The Nam es dialog box appears.  
Figure 3.3: Names Dialog Box  
NOTE: If new DSRIQ modules are discovered by the DSR, the on-screen list will be automatically  
updated. The mouse cursor will change into an hourglass during the update. No mouse or  
keyboard input will be accepted until the list update is complete.  
To assign names to servers or serial devices:  
1. In the Nam es dialog box, select a server or serial device nam e or port  
number and click Modify. The Nam e Modify dialog box appears.  
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2 9  
Figure 3.4: Name Modify Dialog Box  
2. Type a name in the New Name box. Names of servers or serial devices m ay  
be up to 15 characters long. Legal characters include: A-Z, a-z, Ø-9, space  
and hyphen.  
3. Click OK to transfer the new nam e to the Nam es dialog box. Your selection  
is not saved until you click OK in the Nam es dialog box.  
4. Repeat steps 1-3 for each server or serial device in the system .  
5. Click OK in the Nam es dialog box to save your changes.  
or—  
Click X or press Escape to exit the dialog box without saving changes.  
NOTE: If a DSRIQ has not been assigned a name, a combination of the EID and port is used as  
the default name.  
To list servers alphabetically by name:  
Press Alt+N or click Name in the Main dialog box.  
Assigning Device Types  
While the appliance autom atically discovers cascade switches attached to  
your appliance, you will need to specify the num ber of ports on the cascade  
switch through the Devices dialog box. You will see an Sw-4, Sw-6, Sw-8, Sw-  
16 or Sw-24 appear in the Type category for the cascade switch. Select the  
switch from the list and the Modify button appears, allowing you to assign  
the appropriate num ber of ports to it.  
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To access the Devices dialog box:  
1. If OSCAR is not open, press Print Screen. The Main dialog box will appear.  
2. Click Setup - Devices. The Devices dialog box appears.  
NOTE: The Modify button will only be available if a configurable switch is selected.  
Figure 3.5: Devices Dialog Box  
When the DSR discovers a cascade switch, you will notice the num bering  
form at change from being an ARI port only to [ARI port]-[switch port] to  
accom m odate each server under that switch.  
For exam ple, if a sw itch is con nected to ARI por t 6, each ser ver con nected to  
it wou ld be nu m bered sequentially. The ser ver using ARI port 6, sw itch port  
1 wou ld be 06-01, the ser ver using ARI port 6, sw itch port 2 wou ld be 06-02  
and so on.  
To assign a device type:  
1. In the Devices dialog box, select the desired port number.  
2. Click Modify. The Device Modify dialog box appears.  
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Chapter 3: Local Port Operation  
3 1  
Figure 3.6: Device Modify Dialog Box  
3. Choose the number of ports supported by your switch and click OK.  
4. Repeat steps 1–3 for each port requiring a device type to be assigned.  
5. Click OK in the Devices dialog box to save settings.  
NOTE: Changes made in the Device Modify dialog box are not saved until you click OK in the  
Devices dialog box.  
Changing the Display Behavior  
Use the Menu dialog box to change the display order of servers and set a  
Screen Delay Tim e for OSCAR. The display order setting alters how servers  
will display in several screens including the Main, Devices and Broadcast  
dialog boxes.  
To access the Menu dialog box:  
1. Press Print Screen to launch OSCAR. The Main dialog box appears.  
2. Click Setup - Menu in the Main dialog box. The Main setup m enu appears  
(see Figure 3.7).  
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Figure 3.7: Menu Dialog Box  
To choose the display order of servers:  
1. Select Name to display servers alphabetically by nam e.  
or—  
Select EID to display servers num erically by EID number.  
or—  
Select Port to display servers num erically by port number.  
2. Click OK.  
Depending on the display method selected, the corresponding button will be  
depressed in the Main dialog box.  
To set a Screen Delay Time for OSCAR:  
1. Type in the number of seconds (Ø-9) to delay OSCAR display after you  
press Print Screen. Entering  
Ø
will instantly launch OSCAR with no delay.  
2. Click OK.  
Setting a Screen Delay Tim e allows you to com plete a soft switch without  
OSCAR displaying. To perform a soft switch, see Soft switching in this chapter.  
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Chapter 3: Local Port Operation  
3 3  
Controlling the Status Flag  
The status flag displays on your desktop and shows the nam e or EID num ber  
of the selected server or the status of the selected port. Use the Flag dialog box  
to configure the flag to display by server nam e or EID number, or to change  
the flag color, opacity, display tim e and location on the desktop.  
OSCAR Status Flags  
Flag  
Description  
Flag type by name  
Flag type by EID number  
Flag indicating that the user has been disconnected from all systems  
Flag indicating that broadcast mode is enabled  
To access the Flag dialog box:  
1. If OSCAR is not open, press Print Screen. The Main dialog box will appear.  
2. Click Setup - Flag. The Flag dialog box appears.  
Figure 3.8: Flag Dialog Box  
To determine how the status flag is displayed:  
1. Select Name or EID to determ ine what inform ation will be displayed.  
2. Select Displayed to show the flag all the tim e or select Timed to display the  
flag for only five seconds after switching.  
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3. Select a flag color in Display Color. The following flag colors are available:  
Flag 1 - Grey flag with black text  
Flag 2 - White flag with red text  
Flag 3 - White flag with blue text  
Flag 4 - White flag with violet text  
4. In Display Mode, select Opaque for a solid color flag or select Transparent  
to see the desktop through the flag.  
5. To position the status flag on the desktop:  
a. Click Set Position to gain access to the Position Flag screen.  
Figure 3.9: Position Flag  
b. Left-click on the title bar and drag to the desired location.  
c. Right-click to return to the Flag dialog box.  
NOTE: Changes made to the ag position are not saved until you click OK in the Flag dialog box.  
6. Click OK to save settings.  
or—  
Click X to exit without saving changes.  
Broadcasting to Servers  
The local user can sim ultaneously control m ultiple servers in a system , to  
ensure that all selected servers receive identical input. You can choose to  
broadcast keystrokes and/or m ouse m ovem ents independently.  
NOTE: You can broadcast to as many as 16 servers at a time, one server per ARI port.  
To access the Broadcast dialog box:  
1. If OSCAR is not open, press Print Screen. The Main dialog box will appear.  
2. Click Setup - Broadcast. The Broadcast dialog box appears.  
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3 5  
Figure 3.10: Broadcast Dialog Box  
NOTE: Broadcasting Keystrokes - The keyboard state must be identical for all servers  
receiving a broadcast to interpret keystrokes identically. Specically, the Caps Lock and Num  
Lock modes must be the same on all keyboards. While the appliance attempts to send  
keystrokes to the selected servers simultaneously, some servers may inhibit and thereby delay  
the transmission.  
Broadcasting Mouse Movements - For the mouse to work accurately, all systems must have  
identical mouse drivers, desktops (such as identically placed icons) and video resolutions. In  
addition, the mouse must be in exactly the same place on all screens. Because these conditions  
are extremely difficult to achieve, broadcasting mouse movements to multiple systems may have  
unpredictable results.  
To broadcast to selected servers:  
1. From the Broadcast dialog box, select the m ouse and/or keyboard  
checkboxes for the servers that are to receive the broadcast com m ands.  
-or-  
Press the Up or Down Arrow keys to m ove the cursor to the target server.  
Then press Alt+K to select the keyboard checkbox and/or Alt+M to select  
the m ouse checkbox. Repeat for additional servers.  
2. Click OK to save the settings and return to the Setup dialog box. Click X or  
press Escape to return to the Main dialog box.  
3. Click Commands. The Com m ands dialog box appears.  
4. Click the Broadcast Enable checkbox to activate broadcasting.  
5. From the user station, type the inform ation and/or perform the m ouse  
m ovem ents you want to broadcast.  
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To turn broadcasting off:  
From the Com m ands dialog box, clear the Broadcast Enable checkbox.  
Using Scan Mode  
In scan m ode, the DSR appliance autom atically scans from port to port (server  
to server). You can scan up to 16 servers, specifying which servers to scan and  
the num ber of seconds that each server will display. The scanning order is  
determ ined by placem ent of the server in the list. The list is always shown in  
scanning order. You can, however, choose to display the servers nam e or EID  
num ber by pressing the appropriate button.  
NOTE: Scanning is only available to the local user.  
To add servers to the scan list:  
1. If OSCAR is not open, press Print Screen. The Main dialog box will appear.  
2. Click Setup - Scan. The Scan dialog box appears.  
Figure 3.11: Scan Dialog Box  
3. Determ ine the order within the list to add the server. If there are no servers  
in the scan list, your cursor will appear in a blank line at the top of the list.  
-or-  
To add a server to the end of the list, place your cursor in the last server  
entry and press the Down Arrow key.  
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Chapter 3: Local Port Operation  
3 7  
-or-  
To add a server in the m idst of an existing list, place your cursor in the line  
below where you want to insert a new server and press Insert.  
4. Type the first few characters of a server nam e or port number to scan. The  
first m atching server will appear in the line.  
-or-  
To m ove through the list, press the following keyboard com m ands in the  
Nam e, Port or Tim e colum n to m ove through the list of servers available  
to scan.  
a. Press Alt+Down Arrow to m ove the cursor down through the list  
of servers.  
b. Press Alt+Up Arrow to m ove the cursor up through the list of servers.  
c. Press Alt+Home to m ove the cursor to the first server in the list.  
d. Press Alt+End to m ove the cursor to the last server in the list.  
5. In the Tim e colum n, type the number of seconds (from 3-255) of desired  
tim e before the scan m oves to the next server in the sequence.  
6. Move the cursor to the next line or press Down Arrow and repeat steps 2-5  
for each of the rem aining servers to be included in the scan pattern.  
7. Click OK.  
To remove a server from the scan list:  
1. In the Scan dialog box, click the server to be removed.  
2. Press Delete.  
-or-  
Press Shift+Delete to rem ove the selected server and all entries below it.  
3. Click OK.  
To start the scan mode:  
1. If OSCAR is not open, press Print Screen. The Main dialog box will appear.  
2. Click Commands. The Com m ands dialog box appears.  
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Figure 3.12: Commands Dialog Box  
3. Select Scan Enable in the Com m ands dialog box.  
4. Click X to close the Com m ands dialog box.  
NOTE: Scanning will begin as soon as the scan button is checked.  
To cancel scan mode:  
1. Select a server if OSCAR is open.  
-or-  
Move the m ouse or press any key on the keyboard if OSCAR is not open.  
Scanning will stop at the currently selected server.  
-or-  
If OSCAR is not open, press Print Screen. The Main dialog box will appear.  
2. Click Commands. The Com m ands dialog box appears.  
3. Clear Scan Enable.  
Setting Console Security  
Use the Security dialog box to set security on your local port console. You can  
establish a screen saver m ode that engages after your console rem ains unused  
for a specified Inactivity Tim e. Once engaged, your console will rem ain locked  
until you press any key or m ove the m ouse. You will then need to type in your  
password to continue.  
Use the Security dialog box to lock your console with password protection, set  
or change your password and enable the screen saver.  
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Chapter 3: Local Port Operation  
3 9  
NOTE: If a password has been previously set, you will have to enter the password before you can  
access the Security dialog box.  
To access the Security dialog box:  
1. If OSCAR is not open, press Print Screen. The Main dialog box will appear.  
2. Click Setup - Security. The Security dialog box appears.  
Figure 3.13: Security Dialog Box  
To set or change the password:  
1. Single-click and press Enter or double-click in the New text box.  
2. Type the new password in the New text box and press Enter. Passwords  
m ust contain both alpha and num eric characters, are case sensitive and  
m ay be up to 12 characters long. Legal characters are: A-Z, a-z, Ø-9, space  
and hyphen.  
3. In the Repeat box, type the password again and press Enter.  
4. Click OK to change only your password, and then close the dialog box.  
NOTE: If you should lose or forget your password, you will need to return your switch to have it  
reset to the factory default settings. See Appendix F: Technical Support for contact information.  
To password protect your console:  
1. Set your password as described in the previous procedure.  
2. Select Enable Screen Saver.  
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3. Type the number of m inutes for Inactivity Tim e (from 1-99) to delay  
activation of password protection and the screen saver feature.  
®
4. For Mode, select Energy if your m onitor is ENERGY STAR com pliant;  
otherwise select Screen.  
CAUTION: Monitor damage can result from the use of Energy mode with monitors not compliant  
®
with ENERGY STAR .  
5. (Optional) Click Test to activate the screen saver test which lasts 10  
seconds then returns you to the Security dialog box.  
6. Click OK.  
To log in to your console:  
1. Press any key or m ove the m ouse.  
2. The Password dialog box appears. Type your password, and then click OK.  
3. The Main dialog box appears if the password was entered correctly.  
To remove password protection from your console:  
1. From the Main dialog box, click Setup - Security; the Password dialog box  
appears. Type your password, and then click OK.  
2. In the Security dialog box, single-click and press Enter or double-click in  
the New box. Leave the box blank. Press Enter.  
3. Single-click and press Enter or double-click in the Repeat box. Leave the  
box blank. Press Enter.  
4. Click OK to elim inate your password.  
To enable the screen saver mode with no password protection:  
1. If your console does not require a password to gain access to the Security  
box, go to step 2.  
or—  
If your console is password protected, see the previous procedure, then go  
to step 2.  
2. Select Enable Screen Saver.  
3. Type the number of m inutes for Inactivity Tim e (from 1–99) to delay  
activation of the screen saver.  
4. Choose Energy if your m onitor is ENERGY STAR com pliant; otherw ise  
select Screen.  
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4 1  
CAUTION: Monitor damage can result from the use of Energy Mode with monitors not compliant  
®
with ENERGY STAR .  
5. (Optional) Click Test to activate the screen saver test which lasts 10  
seconds then returns you to the Security dialog box.  
6. Click OK.  
NOTE: Activation of the screen saver mode disconnects the user from a server; no server is  
selected. The status ag displays Free.  
To exit the screen saver mode:  
Press a ny key or m ove you r m ou se. Any previou s ser ver con nection w ill  
be restored.  
To turn off the screen saver:  
1. In the Security dialog box, clear Enable Screen Saver.  
2. Click OK.  
To immediately turn on the screen saver:  
Press Print Screen, then press Pause. This com m and only works when the  
user is connected to a server.  
Setting the Keyboard Country Code  
NOTE: Using a keyboard code that supports a language different from that of your DSR  
fi r m w a r e w ill c a use incorrect keyboard mapping.  
Sun servers m ay use key m appings for foreign keyboards. By default, DS  
appliances send the US keyboard country code to Sun and USB m odules  
attached to servers, and the code is applied to the servers when they are  
powered up or rebooted. Codes are then stored in the DSRIQ.  
Issues m ay arise when you use the US keyboard country code with a keyboard  
of another country. For exam ple, the Z key on a US keyboard is in the sam e  
location as the Y key on a Germ an keyboard. Sun servers will interpret  
pressing the Y key on a Germ an keyboard as pressing the Z key when the US  
keyboard country code is used.  
The Keyboard com m and enables you to send a different keyboard country  
code than the default US setting. The specified country code is sent to all  
servers attached to the DS appliance when they are powered up or rebooted,  
and the new code is stored in the DSRIQ.  
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DSR Installer/User Guide  
NOTE: If a DSRIQ is moved to a different server, the keyboard country code will need to be reset.  
See Appendix E for inform ation on em ulating certain Sun keys using a PS/2  
keyboard and special considerations for Japanese and Korean Sun  
USB keyboards.  
NOTE: Only local users can view or change keyboard country code settings.  
To set the keyboard country code for Sun servers:  
1. If OSCAR is not open, press Print Screen. The Main dialog box will appear.  
2. Click Setup - Keyboard. The Keyboard dialog box appears.  
Figure 3.14: Keyboard Dialog Box  
3. Select a country code and click OK.  
4. Reboot the Sun servers. After rebooting, each Sun server will request the  
country code setting stored in the DSRIQ.  
NOTE: If you wish to reboot the servers by power-cycling them, you must wait 90 seconds  
before rebooting. A soft reboot may be performed without waiting 90 seconds.  
Managing Server Tasks Using OSCAR  
From the OSCAR Com m ands m enu, you can m anage your DSR system and  
user connections, engage the scan and broadcast m odes and update  
your firm ware.  
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Chapter 3: Local Port Operation  
4 3  
Commands to Manage Routine Tasks for Your Servers  
Feature  
Purpose  
Broadcast Enable  
Begin broadcasting to your servers. Congure a server list for  
broadcasting under the Setup dialog box.  
Scan Enable  
Begin scanning your servers. Set up a server list for scanning in the  
Setup dialog box.  
User Status  
View and disconnect users.  
Reset PS/2  
Re-establish operation of PS/2 keyboard and mouse.  
Display Versions  
View version information for the DSR appliance as well as view and  
upgrade rmware for individual DSRIQ modules.  
To access the Commands menu:  
1. Press Print Screen to launch OSCAR. The Main dialog box appears.  
2. Click Commands. The Com m ands dialog box appears.  
Figure 3.15: Commands Dialog Box  
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DSR Installer/User Guide  
Viewing and Disconnecting User Connections  
You can view and disconnect users through the User Status dialog box. The  
usernam e (U) will always be displayed; however, you can display either the  
server nam e or EID num ber to which a user is connected. If there is no user  
currently connected to a channel, the user field will be blank and the server  
field will display Free.  
To view current user connections:  
1. If OSCAR is not open, press Print Screen. The Main dialog box will appear.  
2. Click Commands - User Status. The User Status dialog box appears.  
Figure 3.16: User Status Dialog Box  
To disconnect a user:  
1. If OSCAR is not open, press Print Screen. The Main dialog box will appear.  
2. Click Commands - User Status. The User Status dialog box appears.  
3. Click the letter corresponding to the user to disconnect. The Disconnect  
dialog box will appear.  
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Chapter 3: Local Port Operation  
4 5  
Figure 3.17: Disconnect Dialog Box  
4. Click OK to disconnect the user and return to the User Status dialog box.  
-or-  
Click X or press Escape to exit the dialog box without disconnecting a user.  
NOTE: If the User Status list has changed since it was last displayed, the mouse cursor will  
turn into an hourglass as the list is automatically updated. No mouse or keyboard input will be  
accepted until the list update is complete.  
Resetting Your PS/ 2 Keyboard and Mouse  
If you r PS/2 keyboard or mouse locks up, you m ay be able to re -establish  
operation of these peripherals by issuing a reset com m and. The reset  
com m and sends a hot-plug sequence to the server which causes the mouse and  
keyboard settings to be sent to the DSR. With com munication re -established  
between the server and the DSR, functionality is restored to the user.  
NOTE: This function is for Microsoft Windows-based computers only. Resetting the PS/2 on a  
computer running any other operating system may require that you reboot that computer.  
To reset the PS/ 2 mouse and keyboard values:  
1. If OSCAR is not open, press Print Screen. The Main dialog box will appear.  
2. Click Commands - Reset PS/2. A m essage box displays requesting that you  
confirm the reset. Click OK.  
a. A m essage appears indicating that the m ouse and keyboard have  
been reset.  
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4 6  
DSR Installer/User Guide  
b. Click X to close the m essage box.  
-or-  
Click X or press Escape to exit without sending a reset com m and to  
the PS/2 m ouse and keyboard.  
Displaying Version Information  
OSCAR enables you to display the version num ber of the DSR firm ware and  
any auxiliary devices connected to the DSR, as well as display keyboard and  
m ouse inform ation for the currently selected server.  
This inform ation facilitates system troubleshooting and support. For optim um  
perform ance, keep your firm ware current.  
To display version information:  
1. If OSCAR is not open, press Print Screen. The Main dialog box will appear.  
2. Click Commands - Display Versions. The Version dialog box appears. The  
top half of the box lists the subsystem versions in the DSR.  
Figure 3.18: Version Dialog Box  
3. Click Digital to view the Digitizer appliance firm ware versions. The  
Digital Version dialog box appears. The top section identifies the Digitizer  
subsystem versions. The center section identifies the current network  
settings. Click X or press Escape to return to the Version dialog box.  
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Chapter 3: Local Port Operation  
4 7  
Figure 3.19: Digital Version Dialog Box  
4. Click DSRIQ (see Figure 3.18) to view individual DSRIQ version  
inform ation. The DSRIQ Selection dialog box appears.  
Figure 3.20: DSRIQ Selection Dialog Box  
5. Select a DSRIQ to view and click the Version button. The DSRIQ Version  
dialog box appears. For m ore inform ation on loading firm ware, see  
Appendix A.  
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DSR Installer/User Guide  
Figure 3.21: DSRIQ Version Dialog Box  
6. Click X to close the DSRIQ Version dialog box.  
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Te rmina l Ope ra tions  
4
Con ten ts  
Accessing the Terminal Applications Menu . . . . . . 51  
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Chapter 4: Term inal Operations  
5 1  
Cha pte r 4: Te rmina l Ope ra tions  
Accessing the Terminal Applications Menu  
Each individual DSR m ay be con figu red at the appliance level th rough the  
Con figu ration por t on the back of the appliance. All ter m inal com m ands are  
accessed th rough a ter m inal or PC r u n n ing ter m inal em u lation software.  
To access the Terminal Applications menu:  
1. Connect a term inal or PC running term inal em ulation software (such as  
HyperTerm inal) to the Configuration port on the back panel of the DSR  
using the supplied null m odem cable. The term inal should be set to 9600  
baud, 8 bits, 1 stop bit, no parity and no flow control. The term inal m ay be  
connected at any tim e, even when the appliance is powered.  
2. Press any key to access the Main m enu.  
Terminal Applications menu commands  
The Term inal Applications m enu of the DSR featu res n ine selections:  
Network Con figu ration , Secu rity Con figu ration , SNMP Con figu ration ,  
Fir m ware Managem ent, Enable Debug Messages, Set/Change Password,  
Restore Factor y Defau lts, Reset Appliance and Exit. Each is discussed below.  
Network Configuration  
The DSR appliance is configured for network access through this option. When  
it is selected, you will have access to the addressing that allows the DSR to be  
positioned in your network.  
Security Configuration  
This m enu option allows you to configure DSR authentication security. When  
it is selected, you will be given two m enu options: Reset Security Keys  
(certificates of server running DSAuth) and the connection status of the server  
running DSAuth.  
The DSR operates in one of two m odes: All or Secure. This setting is controlled  
from the Security m enu on the DSR console port. In the default All m ode, the  
DSR allows any server running DSAuth to initiate a session between the DSR  
and DSView. In secure m ode, only one specific DSAuth server is allowed to  
initiate this session; other DSAuth servers are locked out.  
NOTE: In secure mode, the ability to select a backup DSAuth server through DSView  
is eliminated.  
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DSR Installer/User Guide  
When a DSR appliance is added to the database with DSAdm in, the  
appropriate DSAuth server certificate is added to the DSR autom atically. If  
DSAuthentication cannot contact the DSR to add the certificate, an error  
m essage is displayed and the DSR is not added to the database.  
When the last reference to a DSR is rem oved from the database, the DSAuth  
server certificate is rem oved from the DSR, which allows the DSR to be m oved  
from one DSAuth server to another. The DSAuth server certificate can also be  
rem oved from the Security m enu on the DSR console port via the Reset  
Security Keys option.  
When the DSR is in All mode, DSAdmin displays a warning message when the  
DSR is added to the database, stating that the certificate could not be installed. If  
you intend to operate in All mode, you may safely ignore this warning. Otherwise,  
you may wish to change the Security settings on the console port of the DSR.  
SNMP Configuration  
This m enu option allows you to enable SNMP and to specify param eters for  
SNMP operation. The following SNMP param eters m ay be configured:  
SNMP - Enables or disables SNMP  
Read com m unity nam e - Specifies the com m unity from which traps will  
be read  
Write com m unity nam e - Specifies the com m unity to which traps will  
be written  
Trap com m unity nam e - Indicates the nam e of the com m unity containing  
a trap  
Trap destination address (1-4) - Indicates the addresses of up to four trap  
hosts to which you want to send SNMP traps  
Trap configuration - Displays the SNMP Trap Configuration m enu. You  
m ay select Enable All Traps, Disable All Traps or choose to enable or dis-  
able any of the following traps:  
Cold Start - No display  
Link Down - Displays the index of the Ethernet interface  
Link Up - Displays the index of the Ethernet interface  
SNMP Authentication Failure - No display  
Reboot Started - Displays the usernam e  
Video Session Started - Displays the user, port and channel number  
Video Session Stopped - Displays the user, port and channel number  
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Chapter 4: Term inal Operations  
5 3  
Video Session Term inated - Displays the user who term inated the session,  
the user who was term inated, port and channel number  
Local Port Viewing Started - Displays the local port  
Local Port Viewing Stopped - Displays the local port  
Local Port Viewing Term inated - Displays user who term inated the session  
and the local port  
Im age Upgrade Started - Displays the user who initiated the upgrade, the  
type of im age being upgraded and the current and new im age versions  
DSRIQ Added - Displays the DSRIQ ID and port number  
DSRIQ Rem oved - Displays the DSRIQ ID and port number  
Subsystem Upgrade Started - Displays the DSRIQ ID, port number and  
inform ation on the subsystem being upgraded  
Subsystem Restarted - Displays the DSRIQ ID, port number and  
inform ation on the upgraded subsystem  
Screen Resolution Changed - Displays the user, port and channel numbers  
and the previous and current screen resolutions  
When you have configured SNMP, enter  
Ø
to apply your changes. You will  
then be asked to confirm and returned to the m ain SNMP Configuration m enu.  
NOTE: The DSR supports an SNMP MIB agent that provides read/write access to the MIB-II  
variables except for the EGP group.  
Firmware Management  
This m enu option allows you to access two com m ands: FLASH Download and  
Toggle Boot Firm ware. The FLASH Download selection allows you to upgrade  
your DSR firm ware with upgrades available from Avocent. For m ore  
inform ation see Appendix A: FLASH Upgrades.  
CAUTION: Do not cycle power to the DSR appliance or connected servers, and do not  
disconnect DSRIQ modules during a FLASH upgrade. Doing so may render the module  
permanently inoperable and require the DSRIQ to be returned to the factory for repair.  
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DSR Installer/User Guide  
Enable Debug Messages  
This m enu option allows you to configure the DSR to display m essages  
regarding the status of the DSR appliance. Once you select the level of detail  
you wish to receive, the DSR will begin to display inform ation on your  
Term inal Screen. When you are finished viewing, press any key to exit  
this m ode.  
Set/ Change Password  
The DSR can be set to a secure m ode where the Term inal Applications m enu  
cannot be accessed without first entering a password.  
To activate security:  
1. Select the Set/Change Password m enu option. You will be prom pted to  
decide if you wish to continue. Enter a Y.  
2. Type a password for this DSR appliance and press Enter. This password  
m ay be up to 14 characters long.  
3. You will be prom pted to re-type the password. Once you com plete this  
step, security will be active and you will not be able to access DSR  
term inal operations without the password.  
To change the password:  
1. Select the Set/Change Password m enu option.  
2. You will be prom pted to type the old password and a new one.  
3. Re-enter the new password to verify.  
CAUTION: This password places your DSR terminal in a secure mode. This password should be  
guarded like any network password and care should be taken to avoid forgetting or misplacing it.  
There are no means for recovering a lost password.  
Restore Factory Defaults  
This m enu option will restore the Network Configuration, the security  
configuration and the SNMP Configuration options to the default settings.  
Reset Appliance  
This m enu option allows you to execute a soft reset of the DSR.  
Exit  
This m enu selection will return you to the ready prom pt.  
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Appe ndice s  
Con ten ts  
Appendix A: FLASH Upgrades . . . . . . . . . . . . . . . . 57  
Appendix B: Using DSRIQ-SRL Modules . . . . . . . 61  
Appendix C: UTP Cabling . . . . . . . . . . . . . . . . . . . 66  
Appendix D: Technical Specifications . . . . . . . . . . 68  
Appendix E: Sun Advanced Key Emulation . . . . . 70  
Appendix F: Technical Support . . . . . . . . . . . . . . . 72  
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Appendices  
5 7  
Appe ndice s  
Appendix A: FLASH Upgrades  
The DSRIQ m odule is unavailable while an upgrade is in progress. When  
an upgrade is initiated, any current connection to the server via the DSRIQ  
m odule will be term inated. If you are using DSAuth or DSView software, a  
server experiencing a DSRIQ firm ware update m ay not display, or m ay display  
as disconnected. The server will appear norm ally when the FLASH update  
is com pleted.  
NOTE: Firmware can also be upgraded using the File - Update Firmware command in the  
DSAdmin software. See the DSView Installer/User Guide for more information.  
NOTE: During an OSCAR-initiated upgrade, the DSRIQ status indicator in the Main dialog box  
will be yellow.  
The DSR appliance FLASH upgrade feature allows you to update your  
appliance with the latest firm ware available. To perform this update, you will  
first need a Trivial FTP (TFTP) server. If you do not have a TFTP server, there  
are several shareware program s that you can download.  
You can upgrade the firm ware using either the Term inal Applications m enu or  
within OSCAR.  
CAUTION: Disconnecting a DSRIQ during a firmware update or cycling power will render the  
module inoperable and require the DSRIQ to be returned to the factory for repair.  
To upgrade firmware using the DSR Terminal Applications menu:  
firm ware from Avocent. Save the FLASH upgrade file to the appropriate  
directory on the TFTP server.  
2. Connect a term inal or PC running term inal em ulation software (such as  
HyperTerm inal) to the Configuration port on the back panel of the DSR  
using the supplied null m odem cable. The term inal should be set to 9600  
baud, 8 bits, 1 stop bit, no parity and no flow control.  
3. If the DSR is not on, turn it on now. After approxim ately 10 seconds, press  
any key to access the Main m enu.  
4. You will see the Term inal Applications m enu with nine options. Select  
option 4, Firmware Management.  
NOTE: The current version of your rmware will be displayed on the Firmware  
Management screen.  
5. Select option 1, FLASH Download.  
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DSR Installer/User Guide  
6. Enter the IP address of your TFTP server and press Enter.  
7. Enter the nam e of the file that you downloaded from the Avocent site.  
8. Confirm the TFTP download by typing a y or yes and pressing Enter.  
9. The DSR will verify that the file you downloaded is valid. Next, you will be  
prompted to confirm the upgrade. Type a y or yes and press Enter to confirm.  
10. The DSR will begin the FLASH upgrade process. On-screen indicators will  
display the upgrade progress. When the upload is com plete, the DSR will  
reset and upgrade the internal subsystem s.  
11. Once the upgrade is com plete, a verification m essage will appear on screen.  
Upgrading the DSRIQ rmware  
NOTE: During an OSCAR-initiated upgrade, the DSRIQ status indicator in the Main dialog box  
will be yellow.  
To upgrade DSRIQ rmware individually using OSCAR:  
1. If OSCAR is not open, press Print Screen. The Main dialog box will appear.  
2. Click Commands - Display Versions. The Version dialog box appears.  
Figure A.1: Version Dialog Box  
3. Click DSRIQ to view individual cable version inform ation. The DSRIQ  
Selection dialog box appears.  
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Appendices  
5 9  
Figure A.2: DSRIQ Selection Dialog Box  
4. Select a DSRIQ to upgrade and click the Version button. The DSRIQ  
Version dialog box appears.  
Figure A.3: DSRIQ Version Dialog Box  
5. Click the Load Firmware button. The DSRIQ Load dialog box appears.  
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DSR Installer/User Guide  
Figure A.4: DSRIQ Load Dialog Box  
6. Click OK to initiate the upgrade.  
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Appendices  
6 1  
Appendix B: Using DSRIQ-SRL Modules  
The DSRIQ-SRL m odule is a serial-to-VGA converter which perm its VT100-  
capable devices to be viewed from the DSR local port or by using the DSView  
software. The actual serial data is not accessed, but is m erely displayed. All  
serial data com ing from the target device is displayed in a VT100 window,  
placed into a video buffer and sent to the DSR appliance as though it cam e  
from a VGA server. Likewise, keystrokes entered on a keyboard are sent to the  
attached device as though they were typed upon a VT100 term inal.  
DSRIQ-SRL Module modes  
The following m odes can be accessed from the DSRIQ-SRL m odule:  
On-Line - This m ode enables you to send and receive serial data.  
History - This m ode enables you to review serial data.  
Configuration - This m ode enables you to specify DSR com m unication  
param eters, the appearance of the Term inal Applications m enu, key com -  
binations for specific actions and m acros.  
Configuring the DSRIQ-SRL  
NOTE: The DSRIQ-SRL module is a DCE device and only supports VT100 terminal emulation.  
Pressing CTRL-F8 will activate the Configuration Screen, which contains m enu  
item s that allow you to configure your DSRIQ-SRL m odule.  
NOTE: When the Conguration Screen is active, pressing Enter saves changes and returns you  
to the previous screen. Pressing Esc returns you to the previous screen without saving changes.  
Within the Configuration Screen, you can m odify the following options:  
Baud Rate - This option allows you to specify the serial port com m unica-  
tions speed in bauds per second (BPS). Available options are 300, 1200,  
2400, 9600, 19200, 34800, 57600 or 115200. The default value is 9600.  
Parity - This option allows you to specify the serial port com m unications  
parity. Available options are EVEN, ODD or NONE. The default value  
is NONE.  
Flow Control - This option allows you to specify the type of serial flow  
control. Available options are NONE, XOn/XOff (software) and RTS/CTS  
(hardware). The default value is NONE. If you select a baud rate of 115200,  
the only available flow control is RTS/CTS (hardware).  
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DSR/CD Mode - This option allows you to control how the DSR and CD  
lines operate. Available options are Always on and Toggle. When in Toggle  
m ode, DSR and CD lines are turned off for one-half second and then  
turned on each tim e a m odule is selected or deselected. The default value  
is Always on.  
Enter Sends - This option enables you to specify the keys that are trans-  
m itted when Enter is pressed. Available options are <CR> (Enter), which  
m oves the cursor to the left side of the screen, or <CR><LF> (Enter-Line-  
feed), which m oves the cursor to the left side of the screen and down  
one line.  
Received - This option enables you to specify how the m odule trans-  
lates a received Enter character. Available options are <CR> (Enter) or  
<CR><LF> (Enter-Linefeed).  
Background - This option changes the screens background color. The cur-  
rently-selected color displays in the option line as it is changed. Available  
values are ØØ-3E. The default value is ØØ. This value cannot be identical  
to the Norm al Text or Bold Text value.  
Norm al Text - This option changes the screens norm al text color. The  
currently-selected color displays in the option line as it is changed.  
Available values are ØØ-3E. The default value is 2A. This value cannot  
be identical to the Bold Text or Background value.  
Bold Text - This option changes the screens bold text color. The currently-  
selected color displays in the option line as it is changed. Available values  
are ØØ-3E. The default value is 3F. This value cannot be identical to the  
Norm al Text or Background value.  
Screen Size - This option allows you to specify the screens text width size.  
Available values are widths of 80 colum ns or 32 colum ns. The length for  
both widths is 26 lines.  
The following Configuration Screen options enable you to define the function  
keys that will perform a selected action. To specify a new function key, press  
and hold the Ctrl key, then press the function key that you want to associate  
with the action. For exam ple, if you want to change the Configuration (Config)  
Key Sequences option from <CTRL-F8> to <CTRL-F7>, press and hold the Ctrl  
key and then press F7.  
Config Key Sequences - This option allows you to define the key combina-  
tion that causes the Configuration Screen to appear.  
On-Line Key Sequence - This option allows you to define the key sequence  
that displays the On-Line m ode. The default key sequence is Ctrl-F10.  
Help Key Sequence - This option allows you to define the key combination  
that displays the Help System screen. The default key sequence is Ctrl-F1.  
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Appendices  
6 3  
History Key Sequence - This option allows you to define the key combina-  
tion that enables History m ode. The default key sequence is Ctrl-F9.  
Clear History Key Sequence - This option allows you to define the key  
combination that clears the history buffer while in History m ode. The  
default key sequence is Ctrl-F11.  
Break Key Sequence - This option allows you to configure the key combi-  
nation that generates a break condition. The default key sequence is Alt-B.  
To configure a DSRIQ-SRL module:  
1. Press Ctrl-F8. The Configuration Screen will appear.  
2. Select a param eter to change. You can navigate the Configuration Screen  
using the Up Arrow and Down Arrow keys.  
3. Modify the selected value using the Left Arrow and Right Arrow keys.  
4. Repeat steps 2 and 3 to m odify additional values.  
5. Press Enter to save your changes and exit the Configuration Screen.  
-or-  
Press Esc to exit the Configuration Screen without saving the changes.  
Creating a DSRIQ-SRL macro  
Pressing the Page Down key when the Configuration Screen is displayed will  
provide access to the Macro Configuration screen. The DSRIQ-SRL can be  
configured with up to 10 m acros. Each m acro can be up to 128 characters  
in length.  
To create a macro:  
1. Select the DSRIQ-SRL you wish to configure and press Ctrl-F8 to activate the  
Configuration menu.  
2. When the Configuration menu appears, press Page Down to view the Macro  
Configuration screen. The Macro Configuration screen shows the 10  
available m acros and the associated key sequences, if any, for each.  
3. Using the Up Arrow and Down Arrow keys, scroll to an available m acro  
number and highlight the listed keystroke sequence. Type the new m acro  
keystroke sequence over the default. Any combination of Ctrl or Alt and a  
single key m ay be used. When you have finished entering the keystroke  
sequence that will activate the new m acro, press the Down Arrow key.  
4. On the line below the m acro keystroke sequence you just entered, type the  
keystroke sequence that you wish the m acro to perform .  
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DSR Installer/User Guide  
5. Repeat steps 3 and 4 to configure additional m acros.  
6. When finished, press Enter to return to the previous screen.  
Using History mode  
History m ode allows you to exam ine the contents of the history buffer, which  
contains the events that have occurred.  
The DSRIQ-SRL m aintains a buffer containing 240 lines m inim um , or 10  
screens, of output. When the history buffer is full, it will add new lines at the  
bottom of the buffer and delete the oldest lines at the top of the buffer.  
NOTE: The Cong Key Sequence, On-Line Key Sequence and Clear History Key Sequence used  
in the following procedure are the default values. These key combinations can be changed using  
the Conguration Screen.  
To use History mode:  
1. Press Ctrl-F9. The m ode will display as History.  
2. Press one of the following key com binations to perform the  
indicated action:  
Home - Move to the top of the buffer.  
End - Move to the bottom of the buffer.  
Page Up - Move up one buffer page.  
Page Down - Move down one buffer page.  
Up Arrow - Move up one buffer line.  
Down Arrow - Move down one buffer line.  
Ctrl-F8 - Enters Configuration m ode. The Configuration Screen will  
appear. Press Ctrl-F9 to return to the previous screen with History  
m ode enabled, or Ctrl-F10 to return to the previous screen with On-  
Line m ode enabled.  
Ctrl-F11 - Clears the history buffer. If you choose this option, a warn-  
ing screen will appear. Press Enter to delete the history buffer, or Esc  
to cancel the action. The previous screen will reappear.  
3. When finished, press Ctrl-F10 to exit History m ode and return to  
On-Line m ode.  
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Appendices  
6 5  
DSRIQ-SRL pinouts  
The following table lists the pinouts for the DSRIQ-SRL m odule and is  
provided for your reference.  
DSRIQ-SRL Pinouts  
DB9-F  
Pin  
Host Signal  
Name/ Description  
Signal Flow  
SRLSignal  
Name/ Description  
1
2
3
4
5
6
7
8
9
DCD - Data Carrier Detect  
RXD - Receive Data  
Out of SRL  
Out of SRL  
In to SRL  
In to SRL  
N/A  
DTR - Data Terminal Ready  
TXD - Transmit Data  
TXD - Transmit Data  
RXD - Receive Data  
DTR - Data Terminal Ready  
GND - Signal Ground  
DSR - Data Set Ready  
RTS - Request to Send  
CTS- Clear to Send  
DSR - Data Set Ready  
GND - Signal Ground  
DTR - Data Terminal Ready  
CTS - Clear to Send  
Out of SRL  
In to SRL  
Out of SRL  
N/A  
RTS - Request to Send  
N/C - Not Connected  
N/C - Not Connected  
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6 6  
DSR Installer/User Guide  
Appendix C: UTP Cabling  
The following inform ation is intended to brief you on various aspects of  
connection m edia. The perform ance of a DSR system depends on high quality  
connections. Poor quality or poorly installed or m aintained cabling can  
dim inish DSR system perform ance.  
NOTE: This appendix is for information purposes only. Please consult with your local code  
ofcials and/or cabling consultants prior to any installation.  
DSR system s utilize Unshielded Twisted Pair (UTP) cabling.  
UTP copper cabling  
The following are basic definitions for the three types of UTP cabling that the  
DSR appliance supports:  
CAT 5 UTP (4-pair) high perform ance cable consists of twisted pair con-  
ductors, used prim arily for data transm ission. The twisting of the pairs  
gives this cable som e im m appliancey from the infiltration of unwanted  
interference. CAT 5 cable is generally used for networks running at 10 or  
100 Mbps.  
CAT 5E (enhanced) cable has the sam e characteristics as CAT 5, but is  
m anufactured to som ewhat m ore stringent standards.  
CAT 6 cable is m anufactured to tighter requirem ents than CAT 5E cable.  
CAT 6 has higher m easured frequency ranges and significantly better  
perform ance requirem ents than CAT 5E cable at the sam e frequencies.  
Wiring standards  
There are two supported wiring standards for 8-conductor (4-pair) RJ-  
45 term inated UTP cable: EIA/TIA 568A and B. These standards apply to  
installations utilizing CAT 5, 5E and 6 cable specifications. The DSR system  
supports either of these wiring standards. Please refer to the following table  
for details.  
DSR Wiring Standards  
Pin  
1
EIA/ TIA 568A  
white/green  
green  
EIA/ TIA 568B  
white/orange  
orange  
2
3
white/orange  
blue  
white/green  
blue  
4
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Appendices  
6 7  
DSR Wiring Standards (continued)  
Pin  
5
EIA/ TIA 568A  
white/blue  
orange  
EIA/ TIA 568B  
white/blue  
green  
6
7
white/brown  
brown  
white/brown  
brown  
8
Cabling installation, maintenance and safety tips  
The following is a list of im portant safety considerations that should be  
reviewed prior to installing or m aintaining your cables:  
Keep all CAT 5 runs to a m axim um of 10 m eters each.  
Maintain the twists of the pairs all the way to the point of term ination, or  
no m ore that one-half inch untwisted. Do not skin off m ore than one inch  
of jacket while term inating.  
If bending the cable is necessary, m ake it gradual with no bend sharper  
than a one inch radius. Allowing the cable to be sharply bent or kinked  
can perm anently dam age the cables interior.  
Dress the cables neatly with cable ties, using low to m oderate pressure.  
Do not over tighten ties.  
Cross-connect cables where necessary, using rated punch blocks, patch  
panels and com ponents. Do not splice or bridge cable at any point.  
Keep CAT 5 cable as far away as possible from potential sources of EMI,  
such as electrical cables, transform ers and light fixtures. Do not tie cables  
to electrical conduits or lay cables on electrical fixtures.  
Always test every installed segm ent with a cable tester. “Toning” alone is  
not an acceptable test.  
Always install jacks so as to prevent dust and other contam inants from  
settling on the contacts. The contacts of the jack should face up on the  
flush m ounted plates, or left/right/down on surface m ount boxes.  
Always leave extra slack on the cables, neatly coiled in the ceiling or near-  
est concealed location. Leave at least five feet at the work outlet side and  
10 feet at the patch panel side.  
Choose either 568A or 568B wiring standard before beginning. Wire all  
jacks and patch panels for the sam e wiring schem e. Dont m ix 568A and  
568B wiring in the sam e installation.  
Always obey all local and national fire and building codes. Be sure to  
firestop all cables that penetrate a firewall. Use plenum rated cable  
where it is required.  
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6 8  
DSR Installer/User Guide  
Appendix D: Technical Specifications  
DSR Product Specifications  
Server Ports  
Number  
DSR800: 8  
DSR1010, 2010, 4010: 16  
Types  
DSRIQ-PS/2, DSRIQ-USB, DSRIQ-VSN (Sun VGA),  
DSRIQ-WSN (Sun 13W3) and DSRIQ-SRL modules  
Connectors  
RJ-45  
Sync Types  
Separate horizontal and vertical  
DDC2B  
Plug and Play  
Video Resolution  
640 x 480 @ 75 Hz (Local Port and Remote  
Port Minimum)  
800 x 600 @ 75 Hz  
960 x 700 @ 75 Hz  
1024 x 768 @ 75 Hz  
1280 x 1024 @ 75 Hz (Remote Port Maximum using  
a DSRIQ)  
1680 x 1280 @ 75 Hz (Local Port Maximum)  
Supported Cabling  
4-pair UTP CAT 5 or CAT 6, 10 meters  
maximum length  
Configuration Port  
Number  
1
Type  
Serial RS-232  
DB9 Male  
Connector  
Network Connection  
Number  
1
Type  
Ethernet: IEEE 802.3, 10BaseT, Fast Ethernet:  
IEEE 802.3U, 100BaseT  
Connector  
Local Port  
Number  
RJ-45  
1
Type  
PS/2 and VGA  
Connectors  
Dimensions  
PS/2 MiniDIN and 15-pin D-Sub  
Dimensions (H x W x D)  
DSR800: 1.72 x 17.00 x 8.075 in; 1U form factor  
(4.45 x 43.18 x 20.5 cm)  
DSR1010, 2010, 4010: 1.72 x 17.00 x 11.00 in; 1U  
form factor (4.45 x 43.18 x 27.94 cm)  
Weight  
8 lbs (3.6 kg) without cables  
92 Btu/hr  
Heat Dissipation  
Airflow  
8 cfm (DSR1010, 2010, 4010 only)  
AC-input Power  
DSR800: 25 W maximum  
DSR1010, 2010, 4010: 40 W maximum  
AC-input Range  
100-240 VAC  
AC-input Current Rating  
DSR800: 0.5A  
DSR1010, 2010, 4010: 1A  
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Appendices  
6 9  
DSR Product Specifications  
Dimensions (continued)  
AC-input Cable  
18 AWG three-wire cable, with a three-lead IEC-320  
receptacle on the power supply end and a country  
dependant plug on the power resource end  
AC Frequency  
Temperature  
50 - 60 Hz autosensing  
32-104 degrees Fahrenheit ( -40 degrees Celsius)  
operating; -4-158 degrees Fahrenheit (-20-70  
degrees Celsius) nonoperating  
Ø
Humidity  
10-95% noncondensing  
Agency Approvals  
Agency Approvals  
EN55022 Class A, EN55024, EN6200-3-2,  
EN6100-3-3, FCC15 Class A, VCCI Class A,  
IEC950, EN60950, UL 1950 third edition,  
CSA C22.2 No. 950  
User Consoles  
Type  
PC running Windows NT or 2000 OS and DSR  
console application  
Minimum Conguration-300MHz Pentium III,  
64 Mb RAM, 100BaseT NIC, XGA Video  
Recommended Conguration-450 MHz Pentium III ,  
128 Mb Ram, 100BaseT NIC, SXGA Video  
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7 0  
DSR Installer/User Guide  
Appendix E: Sun Advanced Key Emulation  
Certain keys on a norm al Type 5 (US) Sun keyboard can be em ulated by key  
press sequences on a PS/2 keyboard. To enable Sun Advanced Key Em ulation  
m ode and use these keys, press and hold Ctrl+Shift+Alt and then press the  
Scroll Lock key. The Scroll Lock LED blinks. Use the indicated key in the  
following table as you would use the advanced keys on a Sun keyboard.  
Sun Key Emulation  
Sun Key (US)  
Compose  
Compose  
Power  
PS/ 2 Key to Enable Sun Key Emulation  
Application (1)  
keypad  
*
F11  
Open  
F7  
Help  
Num Lock  
Props  
F3  
Front  
F5  
Stop  
F1  
Again  
F2  
Undo  
F4  
Cut  
F10  
Copy  
F6  
Paste  
F8  
Find  
F9  
Mute  
keypad /  
keypad +  
keypad -  
F12  
Vol.+  
Vol.  
Command (left) (2)  
Command (left) (2)  
Command (right) (2)  
Win (GUI) left (1)  
Win (GUI) right (1)  
(1) Windows 95 104-key keyboard  
(2) The Command key is the Sun Meta (diamond) key.  
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Appendices  
7 1  
For exam ple: For Stop + A, press and hold Ctrl+Shift+Alt and press Scroll  
Lock, then F1 + A.  
These key com binations will work with the USB DSRIQ m odule (if your Sun  
system com es with a USB port) as well as the Sun DSRIQ m odule. With the  
exception of F12, these key com binations are not recognized by Microsoft  
Windows. Using F12 perform s a Windows key press.  
When finished, press and hold Ctrl+Shift+Alt and then press the Scroll Lock  
key to toggle Sun Advanced Key Em ulation m ode off.  
Special considerations for Japanese Sun USB and  
Korean Sun USB keyboards (DSRIQ-USB modules only)  
Japanese Sun USB and Korean Sun USB keyboards assign usage IDs for  
certain keys that differ from standard USB usage IDs. If DSRIQ-USB m odules  
are attached to your Sun servers, the Han/Zen and Katakana/Hiragana keys on  
Japanese Sun USB keyboards and Hangul and Hanja keys on Korean Sun USB  
keyboards m ust be accessed using alternate keystrokes.  
Due to these keyboard-specific differences, keyboard m apping inconsistencies  
m ay be encountered when switching between servers using Sun DSRIQ  
m odules and servers using DSRIQ-USB m odules. These keys function  
norm ally if your Sun servers are attached to the DS appliance using a  
Sun DSRIQ.  
The following table lists the keyboard m apping that will take place when a  
DSRIQ-USB is used in this setting.  
PS/ 2-to-USB Keyboard Mappings  
PS/ 2  
USB  
Sun US  
Korean Sun  
Japanese Sun  
Keyboard  
Usage ID  
Keyboard  
USB Keyboard USB Keyboard  
Right-Alt  
Ø
Ø
xE6  
x65  
AltGraph  
Compose  
Hangul  
Hanja  
Katakana/Hiragana  
Compose  
Windows  
Application  
Hangul  
Øx90  
Øx91  
Øx88  
Øx35  
N/A  
N/A  
N/A  
` ~  
N/A  
N/A  
N/A  
` ~  
N/A  
Hanja  
N/A  
Katakana/Hiragana  
Han/Zen  
Han/Zen  
N/A  
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7 2  
DSR Installer/User Guide  
Appendix F: Technical Support  
Our Technical Support staff is ready to assist you with any installation or  
operating issues you encounter with your Avocent product. If an issue should  
develop, follow the steps below for the fastest possible service:  
1. Check the pertinent section of the m anual to see if the issue can be  
resolved by following the procedures outlined.  
base or use the on-line service request.  
3. Call Avocent Technical Support for assistance at (888) 793-8763. Visit the  
Phone Numbers for current phone support hours.  
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LIMITED WARRANTY  
Avocent Corporation warrants to the original retail purchaser that this product is and will be free from defects  
in m aterials and workm anship for a period of 24 m onths from the date of purchase.  
Additionally, all Avocent products carry an unconditional thirty-day satisfaction guarantee. If, for any reason, you  
are dissatisfied with the perform ance of this product, you m ay return it to the point of purchase for a refund of  
the purchase price (excluding shipping charges). This guarantee does not apply to special order products, and  
m ay not be available through all resellers. During the warranty period, purchaser m ust prom ptly call Avocent  
for a RETURN MATERIALS AUTHORIZATION (RMA) number. Make sure that the RMA number appears on the  
packing slip, proof of purchase, AND ON THE OUTSIDE OF EACH SHIPPING CARTON. Unauthorized returns  
or collect shipm ents will be refused.  
Ship prepaid to:  
Avocent Corporation  
4991 Corporate Drive  
Huntsville, AL 35805 U.S.A.  
Telephone: (256) 430-4000  
The above lim ited warranty is voided by occurrence of any of the following events, upon which the product is  
provided as is, with all faults, and with all disclaim ers of warranty identified below :  
1. If defect or m alfunction was caused by abuse, m ishandling, unauthorized repair, or use other  
than intended.  
2. If unauthorized m odifications were m ade to product.  
3. If unreported dam ages occurred in any shipm ent of the product.  
4. If dam ages were due to or caused by equipm ent or software not provided by Avocent.  
5. If the unit is used with non-grounded or incorrectly polarized AC power.  
6. If the product is used in contradiction to any instruction provided by any User Guide or Instruction Sheet  
provided to you or with the product.  
7. If the product is dam aged due to power surges, water exposure or act of God including lightning.  
EXCEPT AS SPECIFICALLY PROVIDED ABOVE AND TO THE MAXIMUM EXTENT ALLOWED BY LAW,  
AVOCENT CORPORATION DISCLAIMS ALL WARRANTIES AND CONDITIONS WHETHER EXPRESS,  
IMPLIED, OR STATUTORY AS TO ANY MATTER WHATSOEVER INCLUDING, WITHOUT LIMITATION,  
TITLE, NON-INFRINGEMENT, CONDITION, MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR OR  
INTENDED PURPOSE.  
EXCEPT ASEXPRESSLYPROVIDED ABOVE AND TO THE MAXIMUM EXTENT ALLOWED BYLAW, AVOCENT  
CORPORATION SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES  
(INCLUDING WITHOUT LIMITATION, LOSS OF PROFIT, LOSS OF BUSINESS, LOSS OF INFORMATION,  
FINANCIAL LOSS, PERSONAL INJURY, LOSS OF PRIVACY OR NEGLIGENCE) WHICH MAY BE CAUSED BY  
OR RELATED TO, DIRECTLY OR INDIRECTLY, THE USE OF A PRODUCT OR SERVICE, THE INABILITY  
TO USE A PRODUCT OR SERVICE, INADEQUACY OF A PRODUCT OR SERVICE FOR ANY PURPOSE OR  
USE THEREOF OR BY ANY DEFECT OR DEFICIENCY THEREIN EVEN IF AVOCENT CORPORATION OR  
AN AUTHORIZED AVOCENT DEALER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES  
OR LOSSES.  
©2003 Avocent Corporation. All rights reserved.  
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For Technical Support:  
Email: support@avocent.com  
Avocent International Ltd.  
Avocent House, Shannon Free Zone  
Shannon, County Clare, Ireland  
Tel: +353 61 715 292  
Avocent Corporation  
4991 Corporate Drive  
Huntsville, Alabama 35805-6201 USA  
Tel: +1 256 430 4000  
Fax: +353 61 471 871  
Fax: +1 256 430 4031  
Avocent Germany  
Avocent Asia Pacific  
Singapore Branch Ofce  
100 Tras Street, # 15-01  
Amara Corporate Tower  
Singapore 079027  
Gottlieb-Daimler-Straße 2-4  
D-33803 Steinhagen  
Germany  
Tel: +49 5204 9134 0  
Fax: +49 5204 9134 99  
Tel: +656 227 3773  
Fax: +656 223 9155  
Avocent Canada  
50 Mural Street, Unit 5  
Richmond Hill, Ontario  
L4B 1E4 Canada  
Tel: +1 877 992 9239  
Fax: +1 877 524 2985  
590-346-001C  
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