DS R™
Installer/ User Guide
For models: DSR800 DSR1010 DSR2010 DSR4010
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DS R™
Installer/ User Guide
Avocent, the Avocent logo, The Power of Being There, DSR,
OutLook, AutoView, DSView and OSCAR are tradem arks or
registered tradem arks of Avocent Corporation or its affiliates. All
other m arks are the property of their respective owners.
© 2003 Avocent Corporation. All rights reserved.
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USA Notification
Warning: Changes or m odifications to this unit not expressly approved by the party
responsible for com pliance could void the user's authority to operate the equipm ent.
Note: This equipm ent has been tested and found to com ply with the lim its for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These lim its are designed to provide
reasonable protection against harm ful interference when the equipm ent is operated
in a com m ercial environm ent. This equipm ent generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction
m anual, m ay cause harm ful interference to radio com m unications. Operation of this
equipm ent in a residential area is likely to cause harm ful interference in which case the
user will be required to correct the interference at his own expense.
Canadian Notification
This digital apparatus does not exceed the Class A lim its for radio noise em issions
from digital apparatus set out in the Radio Interference Regulations of the Canadian
Departm ent of Com m unications.
Le présent appareil num érique n’ém et pas de bruits radioélectriques dépassant les
lim ites applicables aux appareils num ériques de la classe A prescrites dans le Règlem ent
sur le brouillage radioélectrique édicté par le Ministère des Com m unications du Canada.
Japanese Approvals
Taiwanese
BSMI Certification
Korean Certification
Director General of Radio Research Laboratory, Ministry of Inform ation and
Com m unication, Republic of Korea Certificate of Inform ation and Com m unication
Equipm ent E-E011-02-2836 (A) and E-E011-03-2392 (A)
Agency Approvals
EN55022 Class A, EN55024, EN6200-3-2, EN6100-3-3, FCC15 Class A, VCCI Class A,
IEC950, EN60950, UL 1950 third edition, CSA C22.2 No. 950
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Ta ble of Conte nts
Chapter 1: Product Overview
Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . 3
Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Chapter 2: Installation
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Installing the DSR Appliance . . . . . . . . . . . . . . . . . 13
Chapter 3: Local Port Operation
Controlling Your System at the Local Port . . . . . . 23
Viewing and Selecting Ports and Servers . . . . . . . . 23
Navigating OSCAR . . . . . . . . . . . . . . . . . . . . . . . . . 25
Configuring OSCAR . . . . . . . . . . . . . . . . . . . . . . . . 27
Assigning Device Types . . . . . . . . . . . . . . . . . . . . . . 29
Changing the Display Behavior . . . . . . . . . . . . . . . 31
Controlling the Status Flag . . . . . . . . . . . . . . . . . . . 33
Broadcasting to Servers . . . . . . . . . . . . . . . . . . . . . . 34
Using Scan Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Setting Console Security . . . . . . . . . . . . . . . . . . . . . 38
Setting the Keyboard Country Code . . . . . . . . . . . . 41
Managing Server Tasks Using OSCAR . . . . . . . . . 42
Viewing and Disconnecting User Connections . . . 44
Resetting Your PS/2 Keyboard and Mouse . . . . . . 45
Displaying Version Information . . . . . . . . . . . . . . . 46
Chapter 4: Terminal Operations
Accessing the Terminal Applications Menu . . . . . . 51
Appendices
Appendix A: FLASH Upgrades . . . . . . . . . . . . . . . . 57
Appendix B: Using DSRIQ-SRL Modules . . . . . . . 61
Appendix C: UTP Cabling . . . . . . . . . . . . . . . . . . . 66
Appendix D: Technical Specifications . . . . . . . . . . 68
Appendix E: Sun Advanced Key Emulation . . . . . 70
Appendix F: Technical Support . . . . . . . . . . . . . . . 72
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Product Ove rvie w
1
Con ten ts
Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . 3
Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
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Chapter 1: Product Overview
3
Cha pte r 1: Product Ove rvie w
Features and Benefits
Avocent’s DSR™ appliances com bine analog and digital technology to provide
flexible, centralized control of data center servers. This solution provides
enterprise custom ers with a significant reduction of cable volum e, secure
rem ote access and flexible server m anagem ent from anywhere at anytim e.
The DSR appliance consists of a rack m ountable keyboard, video and m ouse
(KVM) switch configurable for analog (local) or digital (rem ote) connectivity.
Each DSR m odel has Avocent Rack Interface (ARI) ports for connecting
servers and serial devices via DSRIQ m odules. Video resolution of 1280 x 1024
is supported for rem ote users of the DSR system . Enhanced video quality of
up to 1600 x 1280 is available for the local user via the keyboard, video and
m ouse ports.
The DSR works over standard LAN connections. Users can access servers (or
serial devices) across a 100BaseT Ethernet connection or directly through a
local port on the DSR for rem ote KVM access and adm inistration, depending
on the m odel selected. The IP-based DSR appliance gives you flexible server
m anagem ent control from anywhere in the world.
Reduce cable bulk
With server densities continually increasing, cable bulk rem ains one of the
m ajor concerns of every network adm inistrator. The DSR significantly reduces
KVM cable volum e in the rack by utilizing the innovative DSRIQ m odule and
single CAT 5 cabling. This allows a higher server density while providing
greater airflow and cooling capacity.
The built-in m em ory of the DSRIQ sim plifies configuration by assigning
and retaining unique server nam es or Electronic ID (EID) num bers for
each attached server. This integrated intelligence enhances security and
prevents unauthorized access to a server through cable m anipulation. The
DSRIQ m odule is powered directly from the server and provides Keep Alive
functionality whether or not the DSR appliance is powered up.
The DSRIQ-SRL (serial) m odule is a DCE device that provides the prim ary
interface between a serial device and a DSR appliance. It provides VT100
term inal em ulation, break suppression and port history in a convenient
m odule. The DSRIQ-SRL is com patible with the ARI port of a DSR system .
These DSRIQ m odules elim inate the need for extra rack space or additional
cables. The connection between the DSR system and DSRIQ m odules is via
industry standard UTP cabling.
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4
DSR Installer/User Guide
Access the DSR via network connection
No special software or drivers are required on the attached, or host, com puters.
Users access the DSR appliance and all attached system s via Ethernet from a
PC running the DSViewTM application residing on the user PC. User PCs can be
located anywhere a valid network connection exists. The DSR appliance can
be configured on a separate network from your data network, allowing access
to your servers even if your applications network is down.
Simple point and click access to any server
When a user activates DSView, it will display a listing of all com puters and
serial devices to which the user has perm ission to access. When a user selects
a com puter from the list, the video of the selected com puter is displayed in a
session window. Multiple servers can be accessed by one user. Each additional
com puter’s video will appear in a separate program window.
Create and manage user permissions with DES
encrypted security
An adm inistrator describes the configuration of com puters attached to the DSR
using an application called DSAdm in. Once the topology is described, the
adm inistrator then establishes which com puters a user has perm ission to
access. Usernam es and passwords are derived from Windows NT®, elim inating
the need for redundant user databases. Once the topology is established, the
DSAuth software m anages the system ’s user perm issioning. DSView polls the
server running DSAuth for access perm issions on power up and every tim e a
switch is initiated for the m ost current perm issions possible. A refresh is also
available for im m ediate updates to a user’s access profile. In addition to the
perm issioning function, DSAuth also stores pertinent inform ation about
attached devices in a database. Room location, rack location and com puter
type can all be stored for quick reference.
Access serial devices
If an Avocent CPS810 or CPS1610 appliance is attached to the DSR unit,
operators can gain access to serial devices through the DSView software. When
a user connects to the network using DSView, a listing of all com puters and
serial devices to which the user has perm ission to access displays. Selecting a
serial device will initiate a Telnet session.
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Chapter 1: Product Overview
5
DSR2010
TCP/ IP
Digital User
(DSView)
Analog User
(OSCAR)
Figure 1.1: Example DSR Configuration
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6
DSR Installer/User Guide
Number
of
servers
Digital
sessions/
output
Analog
user
DSR 800
8
1
1
1
DSR 1010
1
2
3
4
5
6
7
8
9
11
12
13
14
15
16
100-240V
,
1.0A, 50-60 Hz
LAN
16
1
10
DSR 2010
1
2
3
4
5
6
7
8
9
11
12
13
14
15
16
1
1
LAN
16
16
2
4
10
DSR 4010
1
2
3
4
5
6
7
8
9
11
12
13
14
15
16
LAN
10
Figure 1.2: DSR Model Comparison
Safety Precautions
To avoid potential video and/or keyboard problems when using Avocent products:
•
If the building has 3-phase AC power, ensure that the computer and monitor
are on the sam e phase. For best results, they should be on the sam e circuit.
To avoid potentially fatal shock hazard and possible dam age to equipm ent,
please observe the following precautions:
•
•
Do not use a 2-wire power cord in any Avocent product configuration.
Test AC outlets at the com puter and m onitor for proper polarity
and grounding.
•
Use only with grounded outlets at both the com puter and m onitor. When
using a backup Uninterruptible Power Supply (UPS), power the com puter,
the m onitor and the DSR appliance off the supply.
NOTE: The AC inlet is the main disconnect.
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Chapter 1: Product Overview
7
Rack mount safety considerations
•
Elevated Ambient Tem perature: If installed in a closed rack assembly, the
operation tem perature of the rack environm ent m ay be greater than room
ambient. Use care not to exceed the rated m axim um ambient tem perature
of the appliance.
•
Reduced Air Flow : Installation of the equipm ent in a rack should be such
that the am ount of airflow required for safe operation of the equipm ent is
not com prom ised.
•
•
Mechanical Loading: Mounting of the equipment in the rack should be such
that a hazardous condition is not achieved due to uneven mechanical loading.
Circuit Overloading: Consideration should be given to the connection
of the equipm ent to the supply circuit and the effect that overloading of
circuits m ight have on overcurrent protection and supply wiring. Consider
equipm ent nam eplate ratings for m axim um current.
•
Reliable Earthing: Reliable earthing of rack m ounted equipm ent should
be m aintained. Pay particular attention to supply connections other than
direct connections to the branch circuit (for exam ple, use of power strips).
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DSR Installer/User Guide
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Ins ta lla tion
2
Con ten ts
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Installing the DSR Appliance . . . . . . . . . . . . . . . . . 13
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Chapter 2: Installation
1 1
Cha pte r 2: Ins ta lla tion
The DSR system requires that the DSView, DSAdm in and DSAuth software be
installed prior to use. DSView is the application that allows a user to view and
control a server attached to the DSR system . DSAdm in is used to configure and
m aintain the system . DSAuth is a Windows NT or 2000 service used to prevent
unauthorized access to the DSR system . More inform ation on the DS
Managem ent Software suite can be found in your DSView Installer/
User Guide.
The DSR system uses Ethernet networking infrastructure and TCP/IP protocol
to transm it keyboard, video and m ouse inform ation between operators and
connected com puters. Although 10BaseT Ethernet m ay be used, Avocent
recom m ends a dedicated, switched 100BaseT network.
Getting Started
Before installing your DSR, refer to the following lists to ensure you have all items
that shipped with the DSR as well as other items necessary for proper installation.
Supplied with the DSR
The following item s are supplied with your DSR appliance:
•
•
•
•
•
•
DSR appliance
Local country power cord
Rack m ounting brackets
Null m odem cable
DSR Installer/User Guide
DSR Quick Install Guide
Additional items needed
The following are additional item s needed to use your DSR appliance:
•
•
One DSRIQ m odule per server or DSRIQ-SRL per serial device
One CAT 5 patch cable per server or serial device (4-pair UTP, up to
10 m eters)
•
DS software
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DSR Installer/User Guide
Verification of Ethernet/ computer connections
DSR appliance
The front panel of the DSR features two LEDs describing the Ethernet
connection. The top green LED is the Link indicator. It will illum inate when a
valid connection to the network is established and blink when there is activity
on the port. The lower am ber LED, labeled 100M, will indicate that you are
com m unicating at the 100 Mb rate.
Additionally, there are two LEDs above each port num ber on the front of your
appliance: one green and one am ber. The green LED will illum inate when the
attached system is powered. The am ber LED will illum inate when that port is
selected by the DSView Client.
DSRIQ modules
PS/2, Sun and USB DSRIQ m odules are available for attaching com puters to
your DSR appliance.
The DSRIQ-SRL serial m odule is used to connect serial devices to your DSR
appliance and features two green LEDs: a POWER LED and a STATUS LED.
The POWER LED indicates that the attached com puter is powered. The
STATUS LED indicates that a valid UTP connection has been m ade to a DSR
appliance. The DSRIQ-SRL prevents a serial break from the attached device if
the m odule loses power. However, a user can generate a serial break with the
attached device by pressing Alt-B in the Term inal Applications m enu.
Setting up your network
The DSR system uses IP addresses to uniquely identify the server running
DSAuth, the DSR appliances and the com puters running DSView. The DSR
supports both BootP (a subset of DHCP) and static IP addressing. Avocent
recom m ends that IP addresses be reserved for each appliance and that they
rem ain static while the DSR appliances are connected to the network. For
additional inform ation on how the DSR uses the TCP protocol, see Appendix B
of the DSView Installer/User Guide. Figure 2.1 shows the DSR in a
network configuration.
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Chapter 2: Installation
1 3
DSR2010
Authentication
Services
(DSAdmin)
TCP/ IP
Digital User
(DSView)
Analog User
(OSCAR)
Figure 2.1: The DSR in a Network Configuration
Installing the DSR Appliance
The following diagram illustrates one possible configuration for your DSR
appliance. Follow the detailed instructions to successfully install your
DSR appliance.
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1 4
DSR Installer/User Guide
Network
Digital User
Configuration Port
for updating
fi rmware
DSR1010 Appliance
LAN
ARI Ports 1-16
KVM
Connections
Power
Cord
CAT 5
Cable
Servers 2-16
Analog User
DSRIQ Module
PS/2, USB, Sun and serial adaptors
are available
Server 1
Figure 2.2: Basic DSR Configuration
WARNING: To re duce the risk of e le ctric shock or damage to your e quipme nt-
- Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
- Plug the power cord into a grounded (earthed) outlet that is easily accessible at all times.
- Disconnect the power from the appliance by unplugging the power cord from either the
electrical outlet or the appliance.
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Chapter 2: Installation
1 5
To install the DSR hardware:
1. Rem ove the DSR appliance from the packing m aterial.
2. Connect a term inal or PC running term inal em ulation software (such as
HyperTerm inal®) to the Configuration port on the back panel of the DSR
appliance using the supplied null m odem cable. The term inal should be
set to 9600 baud, 8 bits, 1 stop bit, no parity and no flow control.
3. Plug the supplied power cord into the back of the DSR appliance and then
into an appropriate power source.
4. When the power is switched on, the Power indicator on the front of the
appliance will blink for approxim ately 30 seconds while perform ing a self-
test. Approxim ately 10 seconds after it stops blinking, press the Enter key
to access the m ain m enu.
NOTE: The DSR appliance may be rack mounted in a 1U configuration. The DSR does not
support a ØU configuration.
To configure the DSR hardware:
1. You will see the Term inal Applications m enu with six options. Select
option 1, Network Configuration.
Figure 2.3: Network Configuration Menu
2. Select option 1 to set your network speed. When possible, you should set
your connection m anually without relying on the auto negotiate feature.
Once you enter your selection, you will be returned to the Network
Configuration m enu.
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1 6
DSR Installer/User Guide
3. Select option 2 and specify if you are using a static or BootP IP address.
Avocent recom m ends using a static IP address for ease of configuration. If
you are using a BootP address, please configure your BootP server to
provide an IP address to the DSR appliance, skip step 4 and continue to
the next procedure.
4. Select options 3-5 from the Term inal Applications m enu, in turn, to finish
configuring your DSR for IP address, netm ask and default gateway. Once
this is com pleted, type a Ø to return to the m ain m enu.
Adjusting mouse settings on target machines
NOTE: We highly recommend that all Windows systems attached to the DSR use the default
Windows PS/2 mouse driver.
Before a PC running Windows NT, 2000 or XP can be connected to the DSR for
rem ote user control, an adjustm ent to the target m ouse’s Motion tab m ust be
m ade. Use the default Microsoft® Windows® PS/2 mouse driver for all Microsoft
Windows systems attached to the appliance.
For Microsoft Windows NT (using default drivers):
1. From the Desktop, select Start - Settings - Control Panel - Mouse. The
Mouse Properties dialog box will appear.
2. Click on the Motion tab.
3. Set the Pointer speed to Slow. This will also need to be done for any NT
user account that will be accessing the NT system through the DSR.
4. Set Acceleration to None for m ouse sync.
For Windows 2000 or Windows XP (using default drivers):
1. From the Desktop, select Start - Settings - Control Panel - Mouse. The
Mouse Properties dialog box will appear.
2. Click on the Motion tab.
3. Set the speed setting to the default of 50%.
4. If you are using Windows 2000, click the Mouse tab and set Acceleration to
None for m ouse sync.
-or-
If you are using Windows XP, click the Pointer Options tab and check the
Enhance pointer precision checkbox.
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Chapter 2: Installation
1 7
To connect a DSRIQ module to each server:
1. Locate a DSRIQ for your DSR appliance.
2. Attach the appropriately color-coded ends to the keyboard (violet), monitor
(blue) and mouse (green) ports on the first server you will be connecting to
this DSR appliance.
3. Attach one end of the CAT 5 cabling that will run from your DSRIQ to the
DSR appliance to the RJ-45 connector on the DSRIQ.
4. Connect the other end of the CAT 5 cable to the desired ARI port on the
back of your DSR appliance.
5. Repeat this step for all servers you wish to attach.
NOTE: When connecting a Sun DSRIQ module, you must use a multi-sync monitor to
accommodate Sun computers that support both VGA and sync-on-green or composite sync.
NOTE: Power down the DSR appliance before servicing. Always disconnect the power cord from
the wall outlet.
To connect serial devices to the DSR appliance:
1. Locate a DSRIQ-SRL m odule.
2. Attach the DSRIQ-SRL 9-pin serial connector to the serial port of the
device to be connected to your DSR appliance.
3. Attach one end of the CAT 5 cable to the RJ-45 connector on the DSRIQ-
SRL m odule. Connect the other end of the CAT 5 cable to the desired ARI
port on the back of your DSR appliance.
NOTE: The DSRIQ-SRL module is a DCE device and only supports VT100 terminal emulation.
4. Connect the power supply to the power connector on your DSRIQ-SRL.
The cable expander can be used to power up to four DSRIQ-SRL m odules
from a single power supply.
5. Connect the DSRIQ-SRL power supply to an appropriate AC wall outlet.
Power up your serial device. See Appendix B for m ore inform ation on
DSRIQ-SRL m odules.
To connect the local port keyboard, monitor and mouse:
Attach your keyboard, monitor and mouse cable connectors to the appropriate
ports on the back of your DSR appliance.
NOTE: You must install both a keyboard and mouse on the local port or the keyboard will not
initialize properly.
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1 8
DSR Installer/User Guide
Adding a legacy KVM switch
You can add your legacy KVM switches to the DSR appliance for better
integration into your existing configuration. In a cascaded system , each ARI port
will accom m odate up to 24 servers.
Legacy Switch Support
Legacy Product
OutLook® ES
AutoView®
Model Numbers
140ES, 180ES, 280ES, 1160ES, 2160ES, 4160ES
AV200-4, AV200-8, AV400-4, AV400-8, AV416, AV424, AV2000-AM
DSR1010
Appliance
DSRIQ Module
PS/2, USB, Sun and
serial modules are available
CAT 5 Cable
KVM Connections
DSRIQ
Module
AutoView
200/ 400
Switch
Power
Cord
Outlook ES Switch
Analog User
Server 1
Server 1
Figure 2.4: DSR1010 Configuration with a Legacy KVM Switch
To add a legacy KVM switch:
1. Mount the legacy KVM switch into your rack cabinet. Locate a length of
CAT 5 cabling to connect your DSR to the DSRIQ m odule for your
legacy KVM switch.
2. Attach one end of the CAT 5 cabling to the RJ-45 connector on the
DSRIQ m odule.
3. Connect the other end of the CAT 5 cable to a port on the back of your
DSR appliance.
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Chapter 2: Installation
1 9
4. Attach the keyboard, m onitor and m ouse connectors of the DSRIQ m odule
to a user port on your legacy KVM switch.
5. Connect the servers to your legacy KVM switch according to the
instructions included with the device.
6. Power cycle the legacy KVM switch to enable the cascade code.
7. Repeat steps 2-6 for all legacy KVM switches you want to attach to your
system as cascading switches.
To connect and power up your DSR:
1. Connect your network cable from the LAN port on the rear of the DSR to
your network.
2. Power up all attached system s.
To install your DSR software:
See the DSView Installer/User Guide that ships with your software.
NOTE: Your software registration key will be necessary for installing the DSAuth software used
with your DSR appliance. Internet Explorer 5.0 or higher and Java Runtime Environment JRE
1.4.[X] must also be installed to use the DSWebview components of the DSView software.
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2 0
DSR Installer/User Guide
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Loca l Port Ope ra tion
3
Con ten ts
Controlling Your System at the Local Port . . . . . . 23
Viewing and Selecting Ports and Servers . . . . . . . . 23
Navigating OSCAR . . . . . . . . . . . . . . . . . . . . . . . . . 25
Configuring OSCAR . . . . . . . . . . . . . . . . . . . . . . . . 27
Assigning Device Types . . . . . . . . . . . . . . . . . . . . . . 29
Changing the Display Behavior . . . . . . . . . . . . . . . 31
Controlling the Status Flag . . . . . . . . . . . . . . . . . . . 33
Broadcasting to Servers . . . . . . . . . . . . . . . . . . . . . . 34
Using Scan Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Setting Console Security . . . . . . . . . . . . . . . . . . . . . 38
Setting the Keyboard Country Code . . . . . . . . . . . . 41
Managing Server Tasks Using OSCAR . . . . . . . . . 42
Viewing and Disconnecting User Connections . . . 44
Resetting Your PS/2 Keyboard and Mouse . . . . . . 45
Displaying Version Information . . . . . . . . . . . . . . . 46
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Chapter 3: Local Port Operation
2 3
Cha pte r 3: Loca l Port Ope ra tion
Controlling Your System at the Local Port
All DSR m odels include a local port on the back of the appliance. This port
allows you to connect a keyboard, m onitor and m ouse to the appliance for
direct access. The DSR uses OSCAR®, Avocent’s On-Screen Configuration
and Activity Reporting interface, which has intuitive m enus to configure your
system and select com puters. Com puters can be identified by nam e or num ber,
allowing you to custom ize server nam es.
Viewing and Selecting Ports and Servers
Use the Main dialog box to view, configure and control servers in the DSR
system . You m ay view your servers by nam e, port or by the unique Electronic
ID num ber (EID) em bedded in each DSRIQ. You will see an OSCAR-generated
port list by default when you first launch OSCAR.
The Port colum n indicates the ARI port to which a server is connected. If you
connect a legacy KVM switch to the DSR appliance, the port num bering
displays the ARI port first, then the switch port to which the server is
connected. For exam ple, in Figure 3.1, all the servers except Darrell and Ebert
are connected to legacy switches.
To access the Main dialog box:
Press Print Screen to launch OSCAR. The Main dialog box will appear.
Figure 3.1: Main Dialog Box
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Viewing the status of your DSR system
The status of servers in your system is indicated in the far right colum ns of the
Main dialog box. The following table describes the status sym bols.
OSCAR Status Symbols
Symbol Description
(green circle) Server connected, powered up and the DSRIQ is online.
Connected server is powered down or is not operating properly and the
DSRIQ is offline.
Connected switch is online.
Connected switch is offline or not operating properly.
(yellow circle) The designated DSRIQ module is being upgraded. When this
symbol displays, do not cycle power to the DSR appliance or connected servers
and do not disconnect DSRIQ modules. Doing so may render the module
permanently inoperable and require the DSRIQ to be returned to the factory for repair.
(green letter) DSRIQ is being accessed by the indicated user channel.
(black letter) DSRIQ is blocked by the indicated user channel. For instance, in
Figure 3.1, user B is viewing Forester, but is blocking access to Acton, Barrett
and Edie which are connected to the same DSRIQ.
Selecting servers and serial devices
Use the Main dialog box to select servers and serial devices. When you select
a server or serial device, the DSR reconfigures the keyboard and mouse to the
settings for the selected server or serial device.
To select servers or serial devices:
Double-click the server or serial device nam e, EID or port num ber.
—or—
If the display order of your list is by port (Port button is depressed), type the
port num ber and press Enter.
—or—
If the display order of your list is by nam e or EID (Name or EID button is
depressed), type the first few letters of the nam e of the server or serial device,
or the EID num ber to establish it as unique, and press Enter.
To select the previous server or serial device:
Press Print Screen and then Backspace. This key com bination toggles you
between the previous and current connections.
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To disconnect from a server or serial device:
Press Print Screen and then Alt+Ø. This leaves the user in a free state, with no
server or serial device selected. The status flag on your desktop displays Free.
Soft switching
Soft switching is the ability to switch servers using a hotkey sequence. You can
soft switch to a server by pressing Print Screen and then typing the first few
characters of its nam e or num ber. If you have set a Screen Delay Tim e and you
press the key sequences before that tim e has elapsed, OSCAR will not display.
To configure servers for soft switching:
1. Press Print Screen to launch OSCAR. The Main dialog box appears.
2. Click Setup - Menu. The Menu dialog box appears.
3. For Screen Delay Tim e, type the number of seconds of delay desired
before the Main dialog box is displayed after Print Screen is pressed.
4. Click OK.
To soft switch to a server:
1. To select a server, press Print Screen. If the display order of your server list
is by port (Port button is depressed), type the port number and press Enter.
—or—
If the display order of your server list is by nam e (Name button is
depressed), type the first few letters of the nam e of the server to establish
it as unique, and press Enter.
2. To switch back to the previous server, press Print Screen then Backspace.
Navigating OSCAR
This table describes how to navigate OSCAR using the keyboard and m ouse.
OSCAR Navigation Basics
This Keystroke
Print Screen
Does This
Opens OSCAR. Press Print Screen twice to send the Print
Screen keystroke to the currently selected DSRIQ module.
F1
Opens the Help screen for the current dialog box.
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OSCAR Navigation Basics (continued)
This Keystroke
Escape
Does This
Closes the current dialog box without saving changes and
returns to the previous one. If the Main dialog box is displayed,
pressing Escape closes OSCAR and displays a status flag if
status flags are enabled. See Controlling the Status Flag in this
chapter for more information. In a message box, it closes the
pop-up box and returns to the current dialog box.
Alt
Opens dialog boxes, selects or checks options and executes
actions when used with underlined or other designated letters.
Alt+X
Alt+O
Enter
Closes current dialog box and returns to previous one.
Selects the OK button, then returns to the previous dialog box.
Completes a switch operation in the Main dialog box and
exits OSCAR.
Single-click, Enter
In a text box, it selects the text for editing and enables the Left
and Right Arrow keys to move the cursor. Press Enter again
to quit the edit mode.
Print Screen, Backspace Toggles back to previous selection.
Print Screen, Alt+Ø
Immediately disengages user from a server; no server is
selected. Status flag displays Free. (This only applies to the Ø
on the keyboard and not the keypad.)
Print Screen, Pause
Immediately turns on screen saver mode and prevents access to
that specific console, if it is password protected.
Up/ Down Arrows
Right/ Left Arrows
Moves the cursor from line to line in lists.
Moves the cursor between columns. When editing a text box,
these keys move the cursor within the column.
Page Up/ Page Down
Pages up and down through Name and Port lists and
Help pages.
Home/ End
Backspace
Delete
Moves the cursor to the top or bottom of a list.
Erases characters in a text box.
Deletes current selection in the scan list or characters in a
text box.
Shift-Del
Deletes from the current selection to the end of the list when
editing a scan list.
Numbers
Type from the keyboard or keypad.
Caps Lock
Disabled. Use the Shift key to change case.
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Configuring OSCAR
You can configure your DSR system from the Setup m enu within OSCAR.
Select the Names button when initially setting up your DSR system to identify
servers by unique nam es. Select the other setup features to m anage routine
tasks for your servers from the OSCAR m enu.
Setup Features to Configure OSCAR
Feature
Purpose
Menu
Change the server list between numerical by port or EID number and alphabetical
by name
Change the Screen Delay Time before OSCAR displays after pressing
Print Screen
Flag
Change display, timing, color or location of the status flag
Broadcast Simultaneously send mouse movements and keystrokes to multiple servers
Scan Set up a custom scan pattern for up to 16 servers
Security Set passwords to protect or restrict server access
Enable the screen saver
Keyboard Set the keyboard country code to send to Sun servers
Devices
Names
Identify the appropriate number of ports on an attached cascade switch
Identify servers by unique names
To access the Setup menu:
1. Press Print Screen to launch OSCAR. The Main dialog box appears.
2. Click Setup. The Setup dialog box appears.
Figure 3.2: Setup Dialog Box
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Assigning server or serial device names
Use the Names dialog box to identify servers or serial devices by name rather than
by port number. The Names list is always sorted by port order. You can toggle
between displaying the name or the EID number of each DSRIQ, so even if
you move the module/server/serial device to another ARI port, the name and
configuration w ill be recognized by the appliance.
NOTE: If a server is turned off, its respective DSRIQ will not appear in the Names list.
To access the Names dialog box:
1. If OSCAR is not open, press Print Screen. The Main dialog box appears.
2. Click Setup - Names. The Nam es dialog box appears.
Figure 3.3: Names Dialog Box
NOTE: If new DSRIQ modules are discovered by the DSR, the on-screen list will be automatically
updated. The mouse cursor will change into an hourglass during the update. No mouse or
keyboard input will be accepted until the list update is complete.
To assign names to servers or serial devices:
1. In the Nam es dialog box, select a server or serial device nam e or port
number and click Modify. The Nam e Modify dialog box appears.
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Figure 3.4: Name Modify Dialog Box
2. Type a name in the New Name box. Names of servers or serial devices m ay
be up to 15 characters long. Legal characters include: A-Z, a-z, Ø-9, space
and hyphen.
3. Click OK to transfer the new nam e to the Nam es dialog box. Your selection
is not saved until you click OK in the Nam es dialog box.
4. Repeat steps 1-3 for each server or serial device in the system .
5. Click OK in the Nam es dialog box to save your changes.
—or—
Click X or press Escape to exit the dialog box without saving changes.
NOTE: If a DSRIQ has not been assigned a name, a combination of the EID and port is used as
the default name.
To list servers alphabetically by name:
Press Alt+N or click Name in the Main dialog box.
Assigning Device Types
While the appliance autom atically discovers cascade switches attached to
your appliance, you will need to specify the num ber of ports on the cascade
switch through the Devices dialog box. You will see an Sw-4, Sw-6, Sw-8, Sw-
16 or Sw-24 appear in the Type category for the cascade switch. Select the
switch from the list and the Modify button appears, allowing you to assign
the appropriate num ber of ports to it.
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To access the Devices dialog box:
1. If OSCAR is not open, press Print Screen. The Main dialog box will appear.
2. Click Setup - Devices. The Devices dialog box appears.
NOTE: The Modify button will only be available if a configurable switch is selected.
Figure 3.5: Devices Dialog Box
When the DSR discovers a cascade switch, you will notice the num bering
form at change from being an ARI port only to [ARI port]-[switch port] to
accom m odate each server under that switch.
For exam ple, if a sw itch is con nected to ARI por t 6, each ser ver con nected to
it wou ld be nu m bered sequentially. The ser ver using ARI port 6, sw itch port
1 wou ld be 06-01, the ser ver using ARI port 6, sw itch port 2 wou ld be 06-02
and so on.
To assign a device type:
1. In the Devices dialog box, select the desired port number.
2. Click Modify. The Device Modify dialog box appears.
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Figure 3.6: Device Modify Dialog Box
3. Choose the number of ports supported by your switch and click OK.
4. Repeat steps 1–3 for each port requiring a device type to be assigned.
5. Click OK in the Devices dialog box to save settings.
NOTE: Changes made in the Device Modify dialog box are not saved until you click OK in the
Devices dialog box.
Changing the Display Behavior
Use the Menu dialog box to change the display order of servers and set a
Screen Delay Tim e for OSCAR. The display order setting alters how servers
will display in several screens including the Main, Devices and Broadcast
dialog boxes.
To access the Menu dialog box:
1. Press Print Screen to launch OSCAR. The Main dialog box appears.
2. Click Setup - Menu in the Main dialog box. The Main setup m enu appears
(see Figure 3.7).
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Figure 3.7: Menu Dialog Box
To choose the display order of servers:
1. Select Name to display servers alphabetically by nam e.
—or—
Select EID to display servers num erically by EID number.
—or—
Select Port to display servers num erically by port number.
2. Click OK.
Depending on the display method selected, the corresponding button will be
depressed in the Main dialog box.
To set a Screen Delay Time for OSCAR:
1. Type in the number of seconds (Ø-9) to delay OSCAR display after you
press Print Screen. Entering
Ø
will instantly launch OSCAR with no delay.
2. Click OK.
Setting a Screen Delay Tim e allows you to com plete a soft switch without
OSCAR displaying. To perform a soft switch, see Soft switching in this chapter.
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3 3
Controlling the Status Flag
The status flag displays on your desktop and shows the nam e or EID num ber
of the selected server or the status of the selected port. Use the Flag dialog box
to configure the flag to display by server nam e or EID number, or to change
the flag color, opacity, display tim e and location on the desktop.
OSCAR Status Flags
Flag
Description
Flag type by name
Flag type by EID number
Flag indicating that the user has been disconnected from all systems
Flag indicating that broadcast mode is enabled
To access the Flag dialog box:
1. If OSCAR is not open, press Print Screen. The Main dialog box will appear.
2. Click Setup - Flag. The Flag dialog box appears.
Figure 3.8: Flag Dialog Box
To determine how the status flag is displayed:
1. Select Name or EID to determ ine what inform ation will be displayed.
2. Select Displayed to show the flag all the tim e or select Timed to display the
flag for only five seconds after switching.
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3. Select a flag color in Display Color. The following flag colors are available:
•
•
•
•
Flag 1 - Grey flag with black text
Flag 2 - White flag with red text
Flag 3 - White flag with blue text
Flag 4 - White flag with violet text
4. In Display Mode, select Opaque for a solid color flag or select Transparent
to see the desktop through the flag.
5. To position the status flag on the desktop:
a. Click Set Position to gain access to the Position Flag screen.
Figure 3.9: Position Flag
b. Left-click on the title bar and drag to the desired location.
c. Right-click to return to the Flag dialog box.
NOTE: Changes made to the flag position are not saved until you click OK in the Flag dialog box.
6. Click OK to save settings.
—or—
Click X to exit without saving changes.
Broadcasting to Servers
The local user can sim ultaneously control m ultiple servers in a system , to
ensure that all selected servers receive identical input. You can choose to
broadcast keystrokes and/or m ouse m ovem ents independently.
NOTE: You can broadcast to as many as 16 servers at a time, one server per ARI port.
To access the Broadcast dialog box:
1. If OSCAR is not open, press Print Screen. The Main dialog box will appear.
2. Click Setup - Broadcast. The Broadcast dialog box appears.
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Figure 3.10: Broadcast Dialog Box
NOTE: Broadcasting Keystrokes - The keyboard state must be identical for all servers
receiving a broadcast to interpret keystrokes identically. Specifically, the Caps Lock and Num
Lock modes must be the same on all keyboards. While the appliance attempts to send
keystrokes to the selected servers simultaneously, some servers may inhibit and thereby delay
the transmission.
Broadcasting Mouse Movements - For the mouse to work accurately, all systems must have
identical mouse drivers, desktops (such as identically placed icons) and video resolutions. In
addition, the mouse must be in exactly the same place on all screens. Because these conditions
are extremely difficult to achieve, broadcasting mouse movements to multiple systems may have
unpredictable results.
To broadcast to selected servers:
1. From the Broadcast dialog box, select the m ouse and/or keyboard
checkboxes for the servers that are to receive the broadcast com m ands.
-or-
Press the Up or Down Arrow keys to m ove the cursor to the target server.
Then press Alt+K to select the keyboard checkbox and/or Alt+M to select
the m ouse checkbox. Repeat for additional servers.
2. Click OK to save the settings and return to the Setup dialog box. Click X or
press Escape to return to the Main dialog box.
3. Click Commands. The Com m ands dialog box appears.
4. Click the Broadcast Enable checkbox to activate broadcasting.
5. From the user station, type the inform ation and/or perform the m ouse
m ovem ents you want to broadcast.
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To turn broadcasting off:
From the Com m ands dialog box, clear the Broadcast Enable checkbox.
Using Scan Mode
In scan m ode, the DSR appliance autom atically scans from port to port (server
to server). You can scan up to 16 servers, specifying which servers to scan and
the num ber of seconds that each server will display. The scanning order is
determ ined by placem ent of the server in the list. The list is always shown in
scanning order. You can, however, choose to display the server’s nam e or EID
num ber by pressing the appropriate button.
NOTE: Scanning is only available to the local user.
To add servers to the scan list:
1. If OSCAR is not open, press Print Screen. The Main dialog box will appear.
2. Click Setup - Scan. The Scan dialog box appears.
Figure 3.11: Scan Dialog Box
3. Determ ine the order within the list to add the server. If there are no servers
in the scan list, your cursor will appear in a blank line at the top of the list.
-or-
To add a server to the end of the list, place your cursor in the last server
entry and press the Down Arrow key.
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Chapter 3: Local Port Operation
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-or-
To add a server in the m idst of an existing list, place your cursor in the line
below where you want to insert a new server and press Insert.
4. Type the first few characters of a server nam e or port number to scan. The
first m atching server will appear in the line.
-or-
To m ove through the list, press the following keyboard com m ands in the
Nam e, Port or Tim e colum n to m ove through the list of servers available
to scan.
a. Press Alt+Down Arrow to m ove the cursor down through the list
of servers.
b. Press Alt+Up Arrow to m ove the cursor up through the list of servers.
c. Press Alt+Home to m ove the cursor to the first server in the list.
d. Press Alt+End to m ove the cursor to the last server in the list.
5. In the Tim e colum n, type the number of seconds (from 3-255) of desired
tim e before the scan m oves to the next server in the sequence.
6. Move the cursor to the next line or press Down Arrow and repeat steps 2-5
for each of the rem aining servers to be included in the scan pattern.
7. Click OK.
To remove a server from the scan list:
1. In the Scan dialog box, click the server to be removed.
2. Press Delete.
-or-
Press Shift+Delete to rem ove the selected server and all entries below it.
3. Click OK.
To start the scan mode:
1. If OSCAR is not open, press Print Screen. The Main dialog box will appear.
2. Click Commands. The Com m ands dialog box appears.
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Figure 3.12: Commands Dialog Box
3. Select Scan Enable in the Com m ands dialog box.
4. Click X to close the Com m ands dialog box.
NOTE: Scanning will begin as soon as the scan button is checked.
To cancel scan mode:
1. Select a server if OSCAR is open.
-or-
Move the m ouse or press any key on the keyboard if OSCAR is not open.
Scanning will stop at the currently selected server.
-or-
If OSCAR is not open, press Print Screen. The Main dialog box will appear.
2. Click Commands. The Com m ands dialog box appears.
3. Clear Scan Enable.
Setting Console Security
Use the Security dialog box to set security on your local port console. You can
establish a screen saver m ode that engages after your console rem ains unused
for a specified Inactivity Tim e. Once engaged, your console will rem ain locked
until you press any key or m ove the m ouse. You will then need to type in your
password to continue.
Use the Security dialog box to lock your console with password protection, set
or change your password and enable the screen saver.
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Chapter 3: Local Port Operation
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NOTE: If a password has been previously set, you will have to enter the password before you can
access the Security dialog box.
To access the Security dialog box:
1. If OSCAR is not open, press Print Screen. The Main dialog box will appear.
2. Click Setup - Security. The Security dialog box appears.
Figure 3.13: Security Dialog Box
To set or change the password:
1. Single-click and press Enter or double-click in the New text box.
2. Type the new password in the New text box and press Enter. Passwords
m ust contain both alpha and num eric characters, are case sensitive and
m ay be up to 12 characters long. Legal characters are: A-Z, a-z, Ø-9, space
and hyphen.
3. In the Repeat box, type the password again and press Enter.
4. Click OK to change only your password, and then close the dialog box.
NOTE: If you should lose or forget your password, you will need to return your switch to have it
reset to the factory default settings. See Appendix F: Technical Support for contact information.
To password protect your console:
1. Set your password as described in the previous procedure.
2. Select Enable Screen Saver.
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3. Type the number of m inutes for Inactivity Tim e (from 1-99) to delay
activation of password protection and the screen saver feature.
®
4. For Mode, select Energy if your m onitor is ENERGY STAR com pliant;
otherwise select Screen.
CAUTION: Monitor damage can result from the use of Energy mode with monitors not compliant
®
with ENERGY STAR .
5. (Optional) Click Test to activate the screen saver test which lasts 10
seconds then returns you to the Security dialog box.
6. Click OK.
To log in to your console:
1. Press any key or m ove the m ouse.
2. The Password dialog box appears. Type your password, and then click OK.
3. The Main dialog box appears if the password was entered correctly.
To remove password protection from your console:
1. From the Main dialog box, click Setup - Security; the Password dialog box
appears. Type your password, and then click OK.
2. In the Security dialog box, single-click and press Enter or double-click in
the New box. Leave the box blank. Press Enter.
3. Single-click and press Enter or double-click in the Repeat box. Leave the
box blank. Press Enter.
4. Click OK to elim inate your password.
To enable the screen saver mode with no password protection:
1. If your console does not require a password to gain access to the Security
box, go to step 2.
—or—
If your console is password protected, see the previous procedure, then go
to step 2.
2. Select Enable Screen Saver.
3. Type the number of m inutes for Inactivity Tim e (from 1–99) to delay
activation of the screen saver.
4. Choose Energy if your m onitor is ENERGY STAR com pliant; otherw ise
select Screen.
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CAUTION: Monitor damage can result from the use of Energy Mode with monitors not compliant
®
with ENERGY STAR .
5. (Optional) Click Test to activate the screen saver test which lasts 10
seconds then returns you to the Security dialog box.
6. Click OK.
NOTE: Activation of the screen saver mode disconnects the user from a server; no server is
selected. The status flag displays Free.
To exit the screen saver mode:
Press a ny key or m ove you r m ou se. Any previou s ser ver con nection w ill
be restored.
To turn off the screen saver:
1. In the Security dialog box, clear Enable Screen Saver.
2. Click OK.
To immediately turn on the screen saver:
Press Print Screen, then press Pause. This com m and only works when the
user is connected to a server.
Setting the Keyboard Country Code
NOTE: Using a keyboard code that supports a language different from that of your DSR
fi r m w a r e w ill c a use incorrect keyboard mapping.
Sun servers m ay use key m appings for foreign keyboards. By default, DS
appliances send the US keyboard country code to Sun and USB m odules
attached to servers, and the code is applied to the servers when they are
powered up or rebooted. Codes are then stored in the DSRIQ.
Issues m ay arise when you use the US keyboard country code with a keyboard
of another country. For exam ple, the Z key on a US keyboard is in the sam e
location as the Y key on a Germ an keyboard. Sun servers will interpret
pressing the Y key on a Germ an keyboard as pressing the Z key when the US
keyboard country code is used.
The Keyboard com m and enables you to send a different keyboard country
code than the default US setting. The specified country code is sent to all
servers attached to the DS appliance when they are powered up or rebooted,
and the new code is stored in the DSRIQ.
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NOTE: If a DSRIQ is moved to a different server, the keyboard country code will need to be reset.
See Appendix E for inform ation on em ulating certain Sun keys using a PS/2
keyboard and special considerations for Japanese and Korean Sun
USB keyboards.
NOTE: Only local users can view or change keyboard country code settings.
To set the keyboard country code for Sun servers:
1. If OSCAR is not open, press Print Screen. The Main dialog box will appear.
2. Click Setup - Keyboard. The Keyboard dialog box appears.
Figure 3.14: Keyboard Dialog Box
3. Select a country code and click OK.
4. Reboot the Sun servers. After rebooting, each Sun server will request the
country code setting stored in the DSRIQ.
NOTE: If you wish to reboot the servers by power-cycling them, you must wait 90 seconds
before rebooting. A soft reboot may be performed without waiting 90 seconds.
Managing Server Tasks Using OSCAR
From the OSCAR Com m ands m enu, you can m anage your DSR system and
user connections, engage the scan and broadcast m odes and update
your firm ware.
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Commands to Manage Routine Tasks for Your Servers
Feature
Purpose
Broadcast Enable
Begin broadcasting to your servers. Configure a server list for
broadcasting under the Setup dialog box.
Scan Enable
Begin scanning your servers. Set up a server list for scanning in the
Setup dialog box.
User Status
View and disconnect users.
Reset PS/2
Re-establish operation of PS/2 keyboard and mouse.
Display Versions
View version information for the DSR appliance as well as view and
upgrade firmware for individual DSRIQ modules.
To access the Commands menu:
1. Press Print Screen to launch OSCAR. The Main dialog box appears.
2. Click Commands. The Com m ands dialog box appears.
Figure 3.15: Commands Dialog Box
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Viewing and Disconnecting User Connections
You can view and disconnect users through the User Status dialog box. The
usernam e (U) will always be displayed; however, you can display either the
server nam e or EID num ber to which a user is connected. If there is no user
currently connected to a channel, the user field will be blank and the server
field will display Free.
To view current user connections:
1. If OSCAR is not open, press Print Screen. The Main dialog box will appear.
2. Click Commands - User Status. The User Status dialog box appears.
Figure 3.16: User Status Dialog Box
To disconnect a user:
1. If OSCAR is not open, press Print Screen. The Main dialog box will appear.
2. Click Commands - User Status. The User Status dialog box appears.
3. Click the letter corresponding to the user to disconnect. The Disconnect
dialog box will appear.
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Figure 3.17: Disconnect Dialog Box
4. Click OK to disconnect the user and return to the User Status dialog box.
-or-
Click X or press Escape to exit the dialog box without disconnecting a user.
NOTE: If the User Status list has changed since it was last displayed, the mouse cursor will
turn into an hourglass as the list is automatically updated. No mouse or keyboard input will be
accepted until the list update is complete.
Resetting Your PS/ 2 Keyboard and Mouse
If you r PS/2 keyboard or mouse locks up, you m ay be able to re -establish
operation of these peripherals by issuing a reset com m and. The reset
com m and sends a hot-plug sequence to the server which causes the mouse and
keyboard settings to be sent to the DSR. With com munication re -established
between the server and the DSR, functionality is restored to the user.
NOTE: This function is for Microsoft Windows-based computers only. Resetting the PS/2 on a
computer running any other operating system may require that you reboot that computer.
To reset the PS/ 2 mouse and keyboard values:
1. If OSCAR is not open, press Print Screen. The Main dialog box will appear.
2. Click Commands - Reset PS/2. A m essage box displays requesting that you
confirm the reset. Click OK.
a. A m essage appears indicating that the m ouse and keyboard have
been reset.
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b. Click X to close the m essage box.
-or-
Click X or press Escape to exit without sending a reset com m and to
the PS/2 m ouse and keyboard.
Displaying Version Information
OSCAR enables you to display the version num ber of the DSR firm ware and
any auxiliary devices connected to the DSR, as well as display keyboard and
m ouse inform ation for the currently selected server.
This inform ation facilitates system troubleshooting and support. For optim um
perform ance, keep your firm ware current.
To display version information:
1. If OSCAR is not open, press Print Screen. The Main dialog box will appear.
2. Click Commands - Display Versions. The Version dialog box appears. The
top half of the box lists the subsystem versions in the DSR.
Figure 3.18: Version Dialog Box
3. Click Digital to view the Digitizer appliance firm ware versions. The
Digital Version dialog box appears. The top section identifies the Digitizer
subsystem versions. The center section identifies the current network
settings. Click X or press Escape to return to the Version dialog box.
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Chapter 3: Local Port Operation
4 7
Figure 3.19: Digital Version Dialog Box
4. Click DSRIQ (see Figure 3.18) to view individual DSRIQ version
inform ation. The DSRIQ Selection dialog box appears.
Figure 3.20: DSRIQ Selection Dialog Box
5. Select a DSRIQ to view and click the Version button. The DSRIQ Version
dialog box appears. For m ore inform ation on loading firm ware, see
Appendix A.
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DSR Installer/User Guide
Figure 3.21: DSRIQ Version Dialog Box
6. Click X to close the DSRIQ Version dialog box.
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Te rmina l Ope ra tions
4
Con ten ts
Accessing the Terminal Applications Menu . . . . . . 51
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Chapter 4: Term inal Operations
5 1
Cha pte r 4: Te rmina l Ope ra tions
Accessing the Terminal Applications Menu
Each individual DSR m ay be con figu red at the appliance level th rough the
Con figu ration por t on the back of the appliance. All ter m inal com m ands are
accessed th rough a ter m inal or PC r u n n ing ter m inal em u lation software.
To access the Terminal Applications menu:
1. Connect a term inal or PC running term inal em ulation software (such as
HyperTerm inal) to the Configuration port on the back panel of the DSR
using the supplied null m odem cable. The term inal should be set to 9600
baud, 8 bits, 1 stop bit, no parity and no flow control. The term inal m ay be
connected at any tim e, even when the appliance is powered.
2. Press any key to access the Main m enu.
Terminal Applications menu commands
The Term inal Applications m enu of the DSR featu res n ine selections:
Network Con figu ration , Secu rity Con figu ration , SNMP Con figu ration ,
Fir m ware Managem ent, Enable Debug Messages, Set/Change Password,
Restore Factor y Defau lts, Reset Appliance and Exit. Each is discussed below.
Network Configuration
The DSR appliance is configured for network access through this option. When
it is selected, you will have access to the addressing that allows the DSR to be
positioned in your network.
Security Configuration
This m enu option allows you to configure DSR authentication security. When
it is selected, you will be given two m enu options: Reset Security Keys
(certificates of server running DSAuth) and the connection status of the server
running DSAuth.
The DSR operates in one of two m odes: All or Secure. This setting is controlled
from the Security m enu on the DSR console port. In the default All m ode, the
DSR allows any server running DSAuth to initiate a session between the DSR
and DSView. In secure m ode, only one specific DSAuth server is allowed to
initiate this session; other DSAuth servers are locked out.
NOTE: In secure mode, the ability to select a backup DSAuth server through DSView
is eliminated.
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DSR Installer/User Guide
When a DSR appliance is added to the database with DSAdm in, the
appropriate DSAuth server certificate is added to the DSR autom atically. If
DSAuthentication cannot contact the DSR to add the certificate, an error
m essage is displayed and the DSR is not added to the database.
When the last reference to a DSR is rem oved from the database, the DSAuth
server certificate is rem oved from the DSR, which allows the DSR to be m oved
from one DSAuth server to another. The DSAuth server certificate can also be
rem oved from the Security m enu on the DSR console port via the Reset
Security Keys option.
When the DSR is in All mode, DSAdmin displays a warning message when the
DSR is added to the database, stating that the certificate could not be installed. If
you intend to operate in All mode, you may safely ignore this warning. Otherwise,
you may wish to change the Security settings on the console port of the DSR.
SNMP Configuration
This m enu option allows you to enable SNMP and to specify param eters for
SNMP operation. The following SNMP param eters m ay be configured:
•
•
SNMP - Enables or disables SNMP
Read com m unity nam e - Specifies the com m unity from which traps will
be read
•
•
•
•
Write com m unity nam e - Specifies the com m unity to which traps will
be written
Trap com m unity nam e - Indicates the nam e of the com m unity containing
a trap
Trap destination address (1-4) - Indicates the addresses of up to four trap
hosts to which you want to send SNMP traps
Trap configuration - Displays the SNMP Trap Configuration m enu. You
m ay select Enable All Traps, Disable All Traps or choose to enable or dis-
able any of the following traps:
Cold Start - No display
Link Down - Displays the index of the Ethernet interface
Link Up - Displays the index of the Ethernet interface
SNMP Authentication Failure - No display
Reboot Started - Displays the usernam e
Video Session Started - Displays the user, port and channel number
Video Session Stopped - Displays the user, port and channel number
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Chapter 4: Term inal Operations
5 3
Video Session Term inated - Displays the user who term inated the session,
the user who was term inated, port and channel number
Local Port Viewing Started - Displays the local port
Local Port Viewing Stopped - Displays the local port
Local Port Viewing Term inated - Displays user who term inated the session
and the local port
Im age Upgrade Started - Displays the user who initiated the upgrade, the
type of im age being upgraded and the current and new im age versions
DSRIQ Added - Displays the DSRIQ ID and port number
DSRIQ Rem oved - Displays the DSRIQ ID and port number
Subsystem Upgrade Started - Displays the DSRIQ ID, port number and
inform ation on the subsystem being upgraded
Subsystem Restarted - Displays the DSRIQ ID, port number and
inform ation on the upgraded subsystem
Screen Resolution Changed - Displays the user, port and channel numbers
and the previous and current screen resolutions
When you have configured SNMP, enter
Ø
to apply your changes. You will
then be asked to confirm and returned to the m ain SNMP Configuration m enu.
NOTE: The DSR supports an SNMP MIB agent that provides read/write access to the MIB-II
variables except for the EGP group.
Firmware Management
This m enu option allows you to access two com m ands: FLASH Download and
Toggle Boot Firm ware. The FLASH Download selection allows you to upgrade
your DSR firm ware with upgrades available from Avocent. For m ore
inform ation see Appendix A: FLASH Upgrades.
CAUTION: Do not cycle power to the DSR appliance or connected servers, and do not
disconnect DSRIQ modules during a FLASH upgrade. Doing so may render the module
permanently inoperable and require the DSRIQ to be returned to the factory for repair.
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DSR Installer/User Guide
Enable Debug Messages
This m enu option allows you to configure the DSR to display m essages
regarding the status of the DSR appliance. Once you select the level of detail
you wish to receive, the DSR will begin to display inform ation on your
Term inal Screen. When you are finished viewing, press any key to exit
this m ode.
Set/ Change Password
The DSR can be set to a secure m ode where the Term inal Applications m enu
cannot be accessed without first entering a password.
To activate security:
1. Select the Set/Change Password m enu option. You will be prom pted to
decide if you wish to continue. Enter a Y.
2. Type a password for this DSR appliance and press Enter. This password
m ay be up to 14 characters long.
3. You will be prom pted to re-type the password. Once you com plete this
step, security will be active and you will not be able to access DSR
term inal operations without the password.
To change the password:
1. Select the Set/Change Password m enu option.
2. You will be prom pted to type the old password and a new one.
3. Re-enter the new password to verify.
CAUTION: This password places your DSR terminal in a secure mode. This password should be
guarded like any network password and care should be taken to avoid forgetting or misplacing it.
There are no means for recovering a lost password.
Restore Factory Defaults
This m enu option will restore the Network Configuration, the security
configuration and the SNMP Configuration options to the default settings.
Reset Appliance
This m enu option allows you to execute a soft reset of the DSR.
Exit
This m enu selection will return you to the ready prom pt.
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Appe ndice s
Con ten ts
Appendix A: FLASH Upgrades . . . . . . . . . . . . . . . . 57
Appendix B: Using DSRIQ-SRL Modules . . . . . . . 61
Appendix C: UTP Cabling . . . . . . . . . . . . . . . . . . . 66
Appendix D: Technical Specifications . . . . . . . . . . 68
Appendix E: Sun Advanced Key Emulation . . . . . 70
Appendix F: Technical Support . . . . . . . . . . . . . . . 72
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Appendices
5 7
Appe ndice s
Appendix A: FLASH Upgrades
The DSRIQ m odule is unavailable while an upgrade is in progress. When
an upgrade is initiated, any current connection to the server via the DSRIQ
m odule will be term inated. If you are using DSAuth or DSView software, a
server experiencing a DSRIQ firm ware update m ay not display, or m ay display
as disconnected. The server will appear norm ally when the FLASH update
is com pleted.
NOTE: Firmware can also be upgraded using the File - Update Firmware command in the
DSAdmin software. See the DSView Installer/User Guide for more information.
NOTE: During an OSCAR-initiated upgrade, the DSRIQ status indicator in the Main dialog box
will be yellow.
The DSR appliance FLASH upgrade feature allows you to update your
appliance with the latest firm ware available. To perform this update, you will
first need a Trivial FTP (TFTP) server. If you do not have a TFTP server, there
are several shareware program s that you can download.
You can upgrade the firm ware using either the Term inal Applications m enu or
within OSCAR.
CAUTION: Disconnecting a DSRIQ during a firmware update or cycling power will render the
module inoperable and require the DSRIQ to be returned to the factory for repair.
To upgrade firmware using the DSR Terminal Applications menu:
firm ware from Avocent. Save the FLASH upgrade file to the appropriate
directory on the TFTP server.
2. Connect a term inal or PC running term inal em ulation software (such as
HyperTerm inal) to the Configuration port on the back panel of the DSR
using the supplied null m odem cable. The term inal should be set to 9600
baud, 8 bits, 1 stop bit, no parity and no flow control.
3. If the DSR is not on, turn it on now. After approxim ately 10 seconds, press
any key to access the Main m enu.
4. You will see the Term inal Applications m enu with nine options. Select
option 4, Firmware Management.
NOTE: The current version of your firmware will be displayed on the Firmware
Management screen.
5. Select option 1, FLASH Download.
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DSR Installer/User Guide
6. Enter the IP address of your TFTP server and press Enter.
7. Enter the nam e of the file that you downloaded from the Avocent site.
8. Confirm the TFTP download by typing a y or yes and pressing Enter.
9. The DSR will verify that the file you downloaded is valid. Next, you will be
prompted to confirm the upgrade. Type a y or yes and press Enter to confirm.
10. The DSR will begin the FLASH upgrade process. On-screen indicators will
display the upgrade progress. When the upload is com plete, the DSR will
reset and upgrade the internal subsystem s.
11. Once the upgrade is com plete, a verification m essage will appear on screen.
Upgrading the DSRIQ firmware
NOTE: During an OSCAR-initiated upgrade, the DSRIQ status indicator in the Main dialog box
will be yellow.
To upgrade DSRIQ firmware individually using OSCAR:
1. If OSCAR is not open, press Print Screen. The Main dialog box will appear.
2. Click Commands - Display Versions. The Version dialog box appears.
Figure A.1: Version Dialog Box
3. Click DSRIQ to view individual cable version inform ation. The DSRIQ
Selection dialog box appears.
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Appendices
5 9
Figure A.2: DSRIQ Selection Dialog Box
4. Select a DSRIQ to upgrade and click the Version button. The DSRIQ
Version dialog box appears.
Figure A.3: DSRIQ Version Dialog Box
5. Click the Load Firmware button. The DSRIQ Load dialog box appears.
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DSR Installer/User Guide
Figure A.4: DSRIQ Load Dialog Box
6. Click OK to initiate the upgrade.
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Appendices
6 1
Appendix B: Using DSRIQ-SRL Modules
The DSRIQ-SRL m odule is a serial-to-VGA converter which perm its VT100-
capable devices to be viewed from the DSR local port or by using the DSView
software. The actual serial data is not accessed, but is m erely displayed. All
serial data com ing from the target device is displayed in a VT100 window,
placed into a video buffer and sent to the DSR appliance as though it cam e
from a VGA server. Likewise, keystrokes entered on a keyboard are sent to the
attached device as though they were typed upon a VT100 term inal.
DSRIQ-SRL Module modes
The following m odes can be accessed from the DSRIQ-SRL m odule:
•
•
•
On-Line - This m ode enables you to send and receive serial data.
History - This m ode enables you to review serial data.
Configuration - This m ode enables you to specify DSR com m unication
param eters, the appearance of the Term inal Applications m enu, key com -
binations for specific actions and m acros.
Configuring the DSRIQ-SRL
NOTE: The DSRIQ-SRL module is a DCE device and only supports VT100 terminal emulation.
Pressing CTRL-F8 will activate the Configuration Screen, which contains m enu
item s that allow you to configure your DSRIQ-SRL m odule.
NOTE: When the Configuration Screen is active, pressing Enter saves changes and returns you
to the previous screen. Pressing Esc returns you to the previous screen without saving changes.
Within the Configuration Screen, you can m odify the following options:
•
•
•
Baud Rate - This option allows you to specify the serial port com m unica-
tions speed in bauds per second (BPS). Available options are 300, 1200,
2400, 9600, 19200, 34800, 57600 or 115200. The default value is 9600.
Parity - This option allows you to specify the serial port com m unications
parity. Available options are EVEN, ODD or NONE. The default value
is NONE.
Flow Control - This option allows you to specify the type of serial flow
control. Available options are NONE, XOn/XOff (software) and RTS/CTS
(hardware). The default value is NONE. If you select a baud rate of 115200,
the only available flow control is RTS/CTS (hardware).
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DSR Installer/User Guide
•
•
DSR/CD Mode - This option allows you to control how the DSR and CD
lines operate. Available options are Always on and Toggle. When in Toggle
m ode, DSR and CD lines are turned off for one-half second and then
turned on each tim e a m odule is selected or deselected. The default value
is Always on.
Enter Sends - This option enables you to specify the keys that are trans-
m itted when Enter is pressed. Available options are <CR> (Enter), which
m oves the cursor to the left side of the screen, or <CR><LF> (Enter-Line-
feed), which m oves the cursor to the left side of the screen and down
one line.
•
•
Received - This option enables you to specify how the m odule trans-
lates a received Enter character. Available options are <CR> (Enter) or
<CR><LF> (Enter-Linefeed).
Background - This option changes the screen’s background color. The cur-
rently-selected color displays in the option line as it is changed. Available
values are ØØ-3E. The default value is ØØ. This value cannot be identical
to the Norm al Text or Bold Text value.
•
•
•
Norm al Text - This option changes the screen’s norm al text color. The
currently-selected color displays in the option line as it is changed.
Available values are ØØ-3E. The default value is 2A. This value cannot
be identical to the Bold Text or Background value.
Bold Text - This option changes the screen’s bold text color. The currently-
selected color displays in the option line as it is changed. Available values
are ØØ-3E. The default value is 3F. This value cannot be identical to the
Norm al Text or Background value.
Screen Size - This option allows you to specify the screen’s text width size.
Available values are widths of 80 colum ns or 32 colum ns. The length for
both widths is 26 lines.
The following Configuration Screen options enable you to define the function
keys that will perform a selected action. To specify a new function key, press
and hold the Ctrl key, then press the function key that you want to associate
with the action. For exam ple, if you want to change the Configuration (Config)
Key Sequences option from <CTRL-F8> to <CTRL-F7>, press and hold the Ctrl
key and then press F7.
•
•
•
Config Key Sequences - This option allows you to define the key combina-
tion that causes the Configuration Screen to appear.
On-Line Key Sequence - This option allows you to define the key sequence
that displays the On-Line m ode. The default key sequence is Ctrl-F10.
Help Key Sequence - This option allows you to define the key combination
that displays the Help System screen. The default key sequence is Ctrl-F1.
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Appendices
6 3
•
•
History Key Sequence - This option allows you to define the key combina-
tion that enables History m ode. The default key sequence is Ctrl-F9.
Clear History Key Sequence - This option allows you to define the key
combination that clears the history buffer while in History m ode. The
default key sequence is Ctrl-F11.
•
Break Key Sequence - This option allows you to configure the key combi-
nation that generates a break condition. The default key sequence is Alt-B.
To configure a DSRIQ-SRL module:
1. Press Ctrl-F8. The Configuration Screen will appear.
2. Select a param eter to change. You can navigate the Configuration Screen
using the Up Arrow and Down Arrow keys.
3. Modify the selected value using the Left Arrow and Right Arrow keys.
4. Repeat steps 2 and 3 to m odify additional values.
5. Press Enter to save your changes and exit the Configuration Screen.
-or-
Press Esc to exit the Configuration Screen without saving the changes.
Creating a DSRIQ-SRL macro
Pressing the Page Down key when the Configuration Screen is displayed will
provide access to the Macro Configuration screen. The DSRIQ-SRL can be
configured with up to 10 m acros. Each m acro can be up to 128 characters
in length.
To create a macro:
1. Select the DSRIQ-SRL you wish to configure and press Ctrl-F8 to activate the
Configuration menu.
2. When the Configuration menu appears, press Page Down to view the Macro
Configuration screen. The Macro Configuration screen shows the 10
available m acros and the associated key sequences, if any, for each.
3. Using the Up Arrow and Down Arrow keys, scroll to an available m acro
number and highlight the listed keystroke sequence. Type the new m acro
keystroke sequence over the default. Any combination of Ctrl or Alt and a
single key m ay be used. When you have finished entering the keystroke
sequence that will activate the new m acro, press the Down Arrow key.
4. On the line below the m acro keystroke sequence you just entered, type the
keystroke sequence that you wish the m acro to perform .
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DSR Installer/User Guide
5. Repeat steps 3 and 4 to configure additional m acros.
6. When finished, press Enter to return to the previous screen.
Using History mode
History m ode allows you to exam ine the contents of the history buffer, which
contains the events that have occurred.
The DSRIQ-SRL m aintains a buffer containing 240 lines m inim um , or 10
screens, of output. When the history buffer is full, it will add new lines at the
bottom of the buffer and delete the oldest lines at the top of the buffer.
NOTE: The Config Key Sequence, On-Line Key Sequence and Clear History Key Sequence used
in the following procedure are the default values. These key combinations can be changed using
the Configuration Screen.
To use History mode:
1. Press Ctrl-F9. The m ode will display as History.
2. Press one of the following key com binations to perform the
indicated action:
•
•
•
•
•
•
•
Home - Move to the top of the buffer.
End - Move to the bottom of the buffer.
Page Up - Move up one buffer page.
Page Down - Move down one buffer page.
Up Arrow - Move up one buffer line.
Down Arrow - Move down one buffer line.
Ctrl-F8 - Enters Configuration m ode. The Configuration Screen will
appear. Press Ctrl-F9 to return to the previous screen with History
m ode enabled, or Ctrl-F10 to return to the previous screen with On-
Line m ode enabled.
•
Ctrl-F11 - Clears the history buffer. If you choose this option, a warn-
ing screen will appear. Press Enter to delete the history buffer, or Esc
to cancel the action. The previous screen will reappear.
3. When finished, press Ctrl-F10 to exit History m ode and return to
On-Line m ode.
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Appendices
6 5
DSRIQ-SRL pinouts
The following table lists the pinouts for the DSRIQ-SRL m odule and is
provided for your reference.
DSRIQ-SRL Pinouts
DB9-F
Pin
Host Signal
Name/ Description
Signal Flow
SRLSignal
Name/ Description
1
2
3
4
5
6
7
8
9
DCD - Data Carrier Detect
RXD - Receive Data
Out of SRL
Out of SRL
In to SRL
In to SRL
N/A
DTR - Data Terminal Ready
TXD - Transmit Data
TXD - Transmit Data
RXD - Receive Data
DTR - Data Terminal Ready
GND - Signal Ground
DSR - Data Set Ready
RTS - Request to Send
CTS- Clear to Send
DSR - Data Set Ready
GND - Signal Ground
DTR - Data Terminal Ready
CTS - Clear to Send
Out of SRL
In to SRL
Out of SRL
N/A
RTS - Request to Send
N/C - Not Connected
N/C - Not Connected
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DSR Installer/User Guide
Appendix C: UTP Cabling
The following inform ation is intended to brief you on various aspects of
connection m edia. The perform ance of a DSR system depends on high quality
connections. Poor quality or poorly installed or m aintained cabling can
dim inish DSR system perform ance.
NOTE: This appendix is for information purposes only. Please consult with your local code
officials and/or cabling consultants prior to any installation.
DSR system s utilize Unshielded Twisted Pair (UTP) cabling.
UTP copper cabling
The following are basic definitions for the three types of UTP cabling that the
DSR appliance supports:
•
CAT 5 UTP (4-pair) high perform ance cable consists of twisted pair con-
ductors, used prim arily for data transm ission. The twisting of the pairs
gives this cable som e im m appliancey from the infiltration of unwanted
interference. CAT 5 cable is generally used for networks running at 10 or
100 Mbps.
•
•
CAT 5E (enhanced) cable has the sam e characteristics as CAT 5, but is
m anufactured to som ewhat m ore stringent standards.
CAT 6 cable is m anufactured to tighter requirem ents than CAT 5E cable.
CAT 6 has higher m easured frequency ranges and significantly better
perform ance requirem ents than CAT 5E cable at the sam e frequencies.
Wiring standards
There are two supported wiring standards for 8-conductor (4-pair) RJ-
45 term inated UTP cable: EIA/TIA 568A and B. These standards apply to
installations utilizing CAT 5, 5E and 6 cable specifications. The DSR system
supports either of these wiring standards. Please refer to the following table
for details.
DSR Wiring Standards
Pin
1
EIA/ TIA 568A
white/green
green
EIA/ TIA 568B
white/orange
orange
2
3
white/orange
blue
white/green
blue
4
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Appendices
6 7
DSR Wiring Standards (continued)
Pin
5
EIA/ TIA 568A
white/blue
orange
EIA/ TIA 568B
white/blue
green
6
7
white/brown
brown
white/brown
brown
8
Cabling installation, maintenance and safety tips
The following is a list of im portant safety considerations that should be
reviewed prior to installing or m aintaining your cables:
•
•
Keep all CAT 5 runs to a m axim um of 10 m eters each.
Maintain the twists of the pairs all the way to the point of term ination, or
no m ore that one-half inch untwisted. Do not skin off m ore than one inch
of jacket while term inating.
•
If bending the cable is necessary, m ake it gradual with no bend sharper
than a one inch radius. Allowing the cable to be sharply bent or kinked
can perm anently dam age the cable’s interior.
•
•
•
Dress the cables neatly with cable ties, using low to m oderate pressure.
Do not over tighten ties.
Cross-connect cables where necessary, using rated punch blocks, patch
panels and com ponents. Do not splice or bridge cable at any point.
Keep CAT 5 cable as far away as possible from potential sources of EMI,
such as electrical cables, transform ers and light fixtures. Do not tie cables
to electrical conduits or lay cables on electrical fixtures.
•
•
Always test every installed segm ent with a cable tester. “Toning” alone is
not an acceptable test.
Always install jacks so as to prevent dust and other contam inants from
settling on the contacts. The contacts of the jack should face up on the
flush m ounted plates, or left/right/down on surface m ount boxes.
•
•
•
Always leave extra slack on the cables, neatly coiled in the ceiling or near-
est concealed location. Leave at least five feet at the work outlet side and
10 feet at the patch panel side.
Choose either 568A or 568B wiring standard before beginning. Wire all
jacks and patch panels for the sam e wiring schem e. Don’t m ix 568A and
568B wiring in the sam e installation.
Always obey all local and national fire and building codes. Be sure to
firestop all cables that penetrate a firewall. Use plenum rated cable
where it is required.
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DSR Installer/User Guide
Appendix D: Technical Specifications
DSR Product Specifications
Server Ports
Number
DSR800: 8
DSR1010, 2010, 4010: 16
Types
DSRIQ-PS/2, DSRIQ-USB, DSRIQ-VSN (Sun VGA),
DSRIQ-WSN (Sun 13W3) and DSRIQ-SRL modules
Connectors
RJ-45
Sync Types
Separate horizontal and vertical
DDC2B
Plug and Play
Video Resolution
640 x 480 @ 75 Hz (Local Port and Remote
Port Minimum)
800 x 600 @ 75 Hz
960 x 700 @ 75 Hz
1024 x 768 @ 75 Hz
1280 x 1024 @ 75 Hz (Remote Port Maximum using
a DSRIQ)
1680 x 1280 @ 75 Hz (Local Port Maximum)
Supported Cabling
4-pair UTP CAT 5 or CAT 6, 10 meters
maximum length
Configuration Port
Number
1
Type
Serial RS-232
DB9 Male
Connector
Network Connection
Number
1
Type
Ethernet: IEEE 802.3, 10BaseT, Fast Ethernet:
IEEE 802.3U, 100BaseT
Connector
Local Port
Number
RJ-45
1
Type
PS/2 and VGA
Connectors
Dimensions
PS/2 MiniDIN and 15-pin D-Sub
Dimensions (H x W x D)
DSR800: 1.72 x 17.00 x 8.075 in; 1U form factor
(4.45 x 43.18 x 20.5 cm)
DSR1010, 2010, 4010: 1.72 x 17.00 x 11.00 in; 1U
form factor (4.45 x 43.18 x 27.94 cm)
Weight
8 lbs (3.6 kg) without cables
92 Btu/hr
Heat Dissipation
Airflow
8 cfm (DSR1010, 2010, 4010 only)
AC-input Power
DSR800: 25 W maximum
DSR1010, 2010, 4010: 40 W maximum
AC-input Range
100-240 VAC
AC-input Current Rating
DSR800: 0.5A
DSR1010, 2010, 4010: 1A
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Appendices
6 9
DSR Product Specifications
Dimensions (continued)
AC-input Cable
18 AWG three-wire cable, with a three-lead IEC-320
receptacle on the power supply end and a country
dependant plug on the power resource end
AC Frequency
Temperature
50 - 60 Hz autosensing
32-104 degrees Fahrenheit ( -40 degrees Celsius)
operating; -4-158 degrees Fahrenheit (-20-70
degrees Celsius) nonoperating
Ø
Humidity
10-95% noncondensing
Agency Approvals
Agency Approvals
EN55022 Class A, EN55024, EN6200-3-2,
EN6100-3-3, FCC15 Class A, VCCI Class A,
IEC950, EN60950, UL 1950 third edition,
CSA C22.2 No. 950
User Consoles
Type
PC running Windows NT or 2000 OS and DSR
console application
Minimum Configuration-300MHz Pentium III,
64 Mb RAM, 100BaseT NIC, XGA Video
Recommended Configuration-450 MHz Pentium III ,
128 Mb Ram, 100BaseT NIC, SXGA Video
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7 0
DSR Installer/User Guide
Appendix E: Sun Advanced Key Emulation
Certain keys on a norm al Type 5 (US) Sun keyboard can be em ulated by key
press sequences on a PS/2 keyboard. To enable Sun Advanced Key Em ulation
m ode and use these keys, press and hold Ctrl+Shift+Alt and then press the
Scroll Lock key. The Scroll Lock LED blinks. Use the indicated key in the
following table as you would use the advanced keys on a Sun keyboard.
Sun Key Emulation
Sun Key (US)
Compose
Compose
Power
PS/ 2 Key to Enable Sun Key Emulation
Application (1)
keypad
*
F11
Open
F7
Help
Num Lock
Props
F3
Front
F5
Stop
F1
Again
F2
Undo
F4
Cut
F10
Copy
F6
Paste
F8
Find
F9
Mute
keypad /
keypad +
keypad -
F12
Vol.+
Vol.
Command (left) (2)
Command (left) (2)
Command (right) (2)
Win (GUI) left (1)
Win (GUI) right (1)
(1) Windows 95 104-key keyboard
(2) The Command key is the Sun Meta (diamond) key.
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Appendices
7 1
For exam ple: For Stop + A, press and hold Ctrl+Shift+Alt and press Scroll
Lock, then F1 + A.
These key com binations will work with the USB DSRIQ m odule (if your Sun
system com es with a USB port) as well as the Sun DSRIQ m odule. With the
exception of F12, these key com binations are not recognized by Microsoft
Windows. Using F12 perform s a Windows key press.
When finished, press and hold Ctrl+Shift+Alt and then press the Scroll Lock
key to toggle Sun Advanced Key Em ulation m ode off.
Special considerations for Japanese Sun USB and
Korean Sun USB keyboards (DSRIQ-USB modules only)
Japanese Sun USB and Korean Sun USB keyboards assign usage IDs for
certain keys that differ from standard USB usage IDs. If DSRIQ-USB m odules
are attached to your Sun servers, the Han/Zen and Katakana/Hiragana keys on
Japanese Sun USB keyboards and Hangul and Hanja keys on Korean Sun USB
keyboards m ust be accessed using alternate keystrokes.
Due to these keyboard-specific differences, keyboard m apping inconsistencies
m ay be encountered when switching between servers using Sun DSRIQ
m odules and servers using DSRIQ-USB m odules. These keys function
norm ally if your Sun servers are attached to the DS appliance using a
Sun DSRIQ.
The following table lists the keyboard m apping that will take place when a
DSRIQ-USB is used in this setting.
PS/ 2-to-USB Keyboard Mappings
PS/ 2
USB
Sun US
Korean Sun
Japanese Sun
Keyboard
Usage ID
Keyboard
USB Keyboard USB Keyboard
Right-Alt
Ø
Ø
xE6
x65
AltGraph
Compose
Hangul
Hanja
Katakana/Hiragana
Compose
Windows
Application
Hangul
Øx90
Øx91
Øx88
Øx35
N/A
N/A
N/A
` ~
N/A
N/A
N/A
` ~
N/A
Hanja
N/A
Katakana/Hiragana
Han/Zen
Han/Zen
N/A
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7 2
DSR Installer/User Guide
Appendix F: Technical Support
Our Technical Support staff is ready to assist you with any installation or
operating issues you encounter with your Avocent product. If an issue should
develop, follow the steps below for the fastest possible service:
1. Check the pertinent section of the m anual to see if the issue can be
resolved by following the procedures outlined.
base or use the on-line service request.
3. Call Avocent Technical Support for assistance at (888) 793-8763. Visit the
Phone Numbers for current phone support hours.
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LIMITED WARRANTY
Avocent Corporation warrants to the original retail purchaser that this product is and will be free from defects
in m aterials and workm anship for a period of 24 m onths from the date of purchase.
Additionally, all Avocent products carry an unconditional thirty-day satisfaction guarantee. If, for any reason, you
are dissatisfied with the perform ance of this product, you m ay return it to the point of purchase for a refund of
the purchase price (excluding shipping charges). This guarantee does not apply to special order products, and
m ay not be available through all resellers. During the warranty period, purchaser m ust prom ptly call Avocent
for a RETURN MATERIALS AUTHORIZATION (RMA) number. Make sure that the RMA number appears on the
packing slip, proof of purchase, AND ON THE OUTSIDE OF EACH SHIPPING CARTON. Unauthorized returns
or collect shipm ents will be refused.
Ship prepaid to:
Avocent Corporation
4991 Corporate Drive
Huntsville, AL 35805 U.S.A.
Telephone: (256) 430-4000
The above lim ited warranty is voided by occurrence of any of the following events, upon which the product is
provided as is, with all faults, and with all disclaim ers of warranty identified below :
1. If defect or m alfunction was caused by abuse, m ishandling, unauthorized repair, or use other
than intended.
2. If unauthorized m odifications were m ade to product.
3. If unreported dam ages occurred in any shipm ent of the product.
4. If dam ages were due to or caused by equipm ent or software not provided by Avocent.
5. If the unit is used with non-grounded or incorrectly polarized AC power.
6. If the product is used in contradiction to any instruction provided by any User Guide or Instruction Sheet
provided to you or with the product.
7. If the product is dam aged due to power surges, water exposure or act of God including lightning.
EXCEPT AS SPECIFICALLY PROVIDED ABOVE AND TO THE MAXIMUM EXTENT ALLOWED BY LAW,
AVOCENT CORPORATION DISCLAIMS ALL WARRANTIES AND CONDITIONS WHETHER EXPRESS,
IMPLIED, OR STATUTORY AS TO ANY MATTER WHATSOEVER INCLUDING, WITHOUT LIMITATION,
TITLE, NON-INFRINGEMENT, CONDITION, MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR OR
INTENDED PURPOSE.
EXCEPT ASEXPRESSLYPROVIDED ABOVE AND TO THE MAXIMUM EXTENT ALLOWED BYLAW, AVOCENT
CORPORATION SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES
(INCLUDING WITHOUT LIMITATION, LOSS OF PROFIT, LOSS OF BUSINESS, LOSS OF INFORMATION,
FINANCIAL LOSS, PERSONAL INJURY, LOSS OF PRIVACY OR NEGLIGENCE) WHICH MAY BE CAUSED BY
OR RELATED TO, DIRECTLY OR INDIRECTLY, THE USE OF A PRODUCT OR SERVICE, THE INABILITY
TO USE A PRODUCT OR SERVICE, INADEQUACY OF A PRODUCT OR SERVICE FOR ANY PURPOSE OR
USE THEREOF OR BY ANY DEFECT OR DEFICIENCY THEREIN EVEN IF AVOCENT CORPORATION OR
AN AUTHORIZED AVOCENT DEALER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES
OR LOSSES.
©2003 Avocent Corporation. All rights reserved.
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For Technical Support:
Email: support@avocent.com
Avocent International Ltd.
Avocent House, Shannon Free Zone
Shannon, County Clare, Ireland
Tel: +353 61 715 292
Avocent Corporation
4991 Corporate Drive
Huntsville, Alabama 35805-6201 USA
Tel: +1 256 430 4000
Fax: +353 61 471 871
Fax: +1 256 430 4031
Avocent Germany
Avocent Asia Pacific
Singapore Branch Office
100 Tras Street, # 15-01
Amara Corporate Tower
Singapore 079027
Gottlieb-Daimler-Straße 2-4
D-33803 Steinhagen
Germany
Tel: +49 5204 9134 0
Fax: +49 5204 9134 99
Tel: +656 227 3773
Fax: +656 223 9155
Avocent Canada
50 Mural Street, Unit 5
Richmond Hill, Ontario
L4B 1E4 Canada
Tel: +1 877 992 9239
Fax: +1 877 524 2985
590-346-001C
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