DS R ® S witch
Installer/ User Guide
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DSR® Switch
Installer/User Guide
Avocent, the Avocent logo, The Power of Being There, DSR, DSView,
Dambrackas Video Compression and OSCAR are registered trademarks
of Avocent Corporation or its affiliates in the U.S. and other countries.
All other marks are the property of their respective owners.
© 2008 Avocent Corporation. All rights reserved. 590-686-501D
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Instructions
This symbol is intended to alert the user to the presence of important operating and maintenance
(servicing) instructions in the literature accompanying the appliance.
Dangerous Voltage
This symbol is intended to alert the user to the presence of uninsulated dangerous voltage within the
product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.
Power On
This symbol indicates the principal on/off switch is in the on position.
Power Off
This symbol indicates the principal on/off switch is in the off position.
Protective Grounding Terminal
This symbol indicates a terminal which must be connected to earth ground prior to making any other
connections to the equipment.
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List of Tables................................................................................................................... ix
Features and Benefits ........................................................................................................................1
Reduce cable bulk.......................................................................................................................1
Control of virtual media-capable appliances (select models)....................................................2
Access the DSR switch via a standard TCP/IP network.............................................................2
DSView® 3 management software plug-in .................................................................................2
DSR Switch Connectivity ...................................................................................................................5
Installation Overview.........................................................................................................................5
Getting started ............................................................................................................................7
Setting up your network..............................................................................................................8
Rack Mounting a DSR Switch............................................................................................................8
Rack mounting safety considerations .........................................................................................8
Connecting the DSR Switch Hardware..............................................................................................9
Configuring the DSR Switch............................................................................................................11
Setting up the built-in web server.............................................................................................11
Setting up the DSView 3 software.............................................................................................11
Connecting to the on-board web interface through a firewall .................................................11
Verifying the Connections................................................................................................................13
DSR switch................................................................................................................................13
IQ and serial IQ modules .........................................................................................................13
Adjusting Mouse Settings on Target Devices ..................................................................................13
Basic Operations..............................................................................................................................15
Viewing and selecting ports and servers ..................................................................................15
Selecting a target device...........................................................................................................15
Soft switching............................................................................................................................16
Viewing the status of your DSR switching system ....................................................................16
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DSR Switch Installer/User Guide
Navigating the OSCAR interface..............................................................................................17
Main Dialog Box Functions.............................................................................................................18
Setting virtual media options....................................................................................................19
Managing a KVM session.........................................................................................................20
Setup Dialog Box Functions ............................................................................................................21
Changing the display behavior.................................................................................................22
Controlling the status flag ........................................................................................................23
Selecting target devices for broadcasting.................................................................................25
Selecting target devices for Scan mode ....................................................................................26
Setting local port Screen Saver options....................................................................................27
Setting the keyboard country code............................................................................................28
Configuring network settings....................................................................................................30
Configuring the DSView 3 server IP address...........................................................................31
Assigning device types..............................................................................................................32
Assigning target device names..................................................................................................33
Commands Dialog Box Functions ...................................................................................................35
Enabling or disabling Broadcasting.........................................................................................36
Enabling or disabling Scan mode.............................................................................................36
Viewing and disconnecting user connections...........................................................................37
Displaying version information................................................................................................38
Resetting your PS/2 keyboard and mouse ................................................................................40
Sending a ping request..............................................................................................................41
Overview of the DSR Switch On-Board Web Interface ...................................................................43
Viewing and Selecting Ports and Servers........................................................................................44
The DSR Explorer Window..............................................................................................................44
Using the side navigation bar...................................................................................................45
Using the top option bar...........................................................................................................46
Launching a KVM Session...............................................................................................................46
Managing the DSR Switch On-Board Web Interface ......................................................................47
Upgrading IQ modules .............................................................................................................47
Managing USB speed ...............................................................................................................48
Rebooting the appliance ........................................................................................................... 48
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Managing local accounts..........................................................................................................48
Access levels .............................................................................................................................48
Preemption levels......................................................................................................................49
Configuring virtual media ........................................................................................................50
Virtual media session settings ..................................................................................................50
Managing Device Properties...........................................................................................................52
Viewing and changing appliance configuration information...................................................52
Power Controlling Target Devices..................................................................................................53
Configuring LDAP...........................................................................................................................54
LDAP Overview parameters.....................................................................................................54
LDAP Search parameters.........................................................................................................55
LDAP Query parameters..........................................................................................................57
Appliance and Target Device Query Modes.............................................................................58
Setting up Active Directory for performing queries .................................................................61
The Video Viewer Window...............................................................................................................63
Launching a KVM Session...............................................................................................................64
Session time-out........................................................................................................................64
Changing the toolbar................................................................................................................66
Setting the window size.............................................................................................................66
Adjusting the view.....................................................................................................................66
Adjusting color depth................................................................................................................68
Additional video adjustment .....................................................................................................68
Target video settings.................................................................................................................69
Contrast and brightness............................................................................................................70
Detection thresholds.................................................................................................................70
Block Noise Threshold and Pixel Noise Threshold ..................................................................70
Automatic video adjustment......................................................................................................70
Refresh Image...........................................................................................................................71
Video Test Pattern ....................................................................................................................71
Adjusting mouse options........................................................................................................... 71
Cursor type ...............................................................................................................................71
Mouse scaling...........................................................................................................................73
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DSR Switch Installer/User Guide
Vendor-specific video settings ..................................................................................................73
Mouse alignment and synchronization.....................................................................................73
Avocent Mouse Sync ........................................................................................................................74
Using Virtual Media ........................................................................................................................75
Requirements ............................................................................................................................75
Sharing and preemption considerations...................................................................................75
Opening a virtual media session...............................................................................................76
Closing a virtual media session................................................................................................79
Using Keyboard Pass-through.........................................................................................................79
Using Macros...................................................................................................................................80
Saving the View................................................................................................................................80
Closing a Video Viewer Window Session ........................................................................................80
The Console Menu ...........................................................................................................................81
Network Configuration ....................................................................................................................81
Other Console Main Menu Options.................................................................................................83
Security Configuration .............................................................................................................83
Enable Debug Messages...........................................................................................................84
Restore Factory Defaults.......................................................................................................... 84
Reset Appliance ........................................................................................................................84
Exit............................................................................................................................................84
Appendix A: Flash Upgrades...........................................................................................................85
Appendix B: Using the DSR Remote Operations Software..............................................................88
Appendix C: Using Serial IQ Modules ............................................................................................96
Appendix D: UTP Cabling.............................................................................................................100
Appendix E: Cable Pinout Information .........................................................................................102
Appendix F: Technical Specifications ...........................................................................................104
Appendix G: Sun Advanced Key Emulation ..................................................................................117
Appendix H: Technical Support.....................................................................................................119
Index............................................................................................................................. 121
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vii
List of Figures
Figure 1.1: Example DSR2035/8035 Switch Configuration .............................................................3
Figure 2.1: Basic DSR Switch Configuration (DSR8035 Switch Shown) .........................................6
Figure 2.2: DSR Switch Mounting Diagram .....................................................................................9
Figure 2.3: Typical DSR Switch Firewall Configuration................................................................12
Figure 3.1: OSCAR Interface Main Dialog Box..............................................................................19
Figure 3.2: OSCAR Interface Virtual Media Dialog Box ...............................................................20
Figure 3.3: OSCAR Interface Setup Dialog Box .............................................................................22
Figure 3.4: OSCAR Interface Menu Dialog Box.............................................................................22
Figure 3.5: OSCAR Interface Flag Dialog Box ..............................................................................24
Figure 3.6: Position Flag ................................................................................................................24
Figure 3.7: OSCAR Interface Broadcast Dialog Box......................................................................25
Figure 3.8: OSCAR Interface Scan Dialog Box ..............................................................................26
Figure 3.9: OSCAR Interface Screen Saver Dialog Box.................................................................28
Figure 3.10: OSCAR Interface Keyboard Dialog Box ....................................................................29
Figure 3.11: OSCAR Interface Network Dialog Box ......................................................................30
Figure 3.12: OSCAR Interface IP Setup Dialog Box ......................................................................31
Figure 3.13: OSCAR Interface DSView IP Dialog Box ..................................................................32
Figure 3.14: OSCAR Interface Devices Dialog Box .......................................................................32
Figure 3.15: OSCAR Interface Device Modify Dialog Box.............................................................33
Figure 3.16: OSCAR Interface Names Dialog Box .........................................................................34
Figure 3.17: OSCAR Interface Name Modify Dialog Box ..............................................................34
Figure 3.18: OSCAR Interface Commands Dialog Box..................................................................36
Figure 3.19: OSCAR Interface User Status Dialog Box .................................................................37
Figure 3.20: OSCAR Interface Disconnect Dialog Box..................................................................38
Figure 3.21: OSCAR Interface Version Dialog Box........................................................................39
Figure 3.22: DSRIQ Selection Dialog Box......................................................................................39
Figure 3.23: DSRIQ Version Dialog Box........................................................................................40
Figure 3.24: OSCAR Interface Ping Dialog Box ............................................................................41
Figure 4.1: Avocent DSR Explorer Window....................................................................................45
Figure 4.2: On-board Web Interface Appliance Virtual Media Session Settings screen................51
Figure 4.3: LDAP Overview Page in the On-Board Web Interface................................................55
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DSR Switch Installer/User Guide
Figure 4.4: LDAP Search Page in the On-Board Web Interface ....................................................56
Figure 4.5: LDAP Query Page in the On-board Web Interface......................................................58
Figure 4.6: Active Directory - KVM User .......................................................................................59
Figure 4.7: Active Directory - KVM Appliance Admin ...................................................................60
Figure 4.8: Active Directory - Define Groups.................................................................................61
Figure 5.1: Video Viewer Window (Normal Window Mode) ..........................................................65
Figure 5.2: Manual Video Adjust Dialog Box.................................................................................69
Figure 5.3: Video Viewer Window with Local and Remote Cursors Displayed .............................71
Figure 5.4: Video Viewer Session Options Dialog Box...................................................................74
Figure 5.5: Video Viewer Virtual Media Dialog Box......................................................................77
Figure 6.1: Console Main Menu......................................................................................................82
Figure 6.2: Network Configuration Menu.......................................................................................82
Figure B.1: Using the DSR Remote Operations Software with a DSR Switch................................89
Figure B.2: DSR Remote Operations Window ................................................................................92
Figure E.1: Modem Jack ...............................................................................................................102
Figure E.2: Console/Setup Jack ....................................................................................................102
Figure E.3: SPC Jack ....................................................................................................................103
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ix
List of Tables
Table 1.1: Descriptions for Figure 1.1..............................................................................................3
Table 2.1: Descriptions for Figure 2.1..............................................................................................7
Table 2.2: TCP Ports and Functions for the DSR Switch On-Board Web Interface.......................11
Table 2.3: Descriptions for Figure 2.3............................................................................................12
Table 3.1: OSCAR Interface Status Symbols...................................................................................16
Table 3.2: OSCAR Interface Navigation Basics..............................................................................17
Table 3.3: Main Dialog Box Functions ...........................................................................................19
Table 3.4: Virtual Media Options....................................................................................................19
Table 3.5: Setup Features to Configure the OSCAR Interface........................................................21
Table 3.6: OSCAR Interface Status Flags .......................................................................................23
Table 3.7: Commands to Manage Routine Tasks for Your Target Devices ....................................35
Table 4.1: On-Board Web Interface Supported Operating Systems and Browsers.........................43
Table 4.2: Descriptions for Figure 4.1............................................................................................45
Table 4.3: Allowed Operations by Access Level..............................................................................49
Table 4.4: Virtual Media Session Settings.......................................................................................50
Table 4.5: Viewing Appliance Information......................................................................................52
Table 5.1: Descriptions for Figure 5.1............................................................................................65
Table 5.2: Descriptions for Figure 5.2............................................................................................69
Table 5.3: Descriptions for Figure 5.3............................................................................................72
Table B.1: Descriptions for Figure B.1 ...........................................................................................89
Table B.2: Descriptions for Figure B.2 ...........................................................................................92
Table B.3: DSR Remote Operations Content Area Icons (Servers View) .......................................93
Table B.4: DSR Remote Operations Content Area Icons (Power View).........................................93
Table C.1: Serial IQ Module Pinouts ..............................................................................................99
Table D.1: UTP Wiring Standards ................................................................................................100
Table E.1: Descriptions for Figure E.1 .........................................................................................102
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DSR Switch Installer/User Guide
Table E.2: Descriptions for Figure E.2 .........................................................................................103
Table E.3: Descriptions for Figure E.3 .........................................................................................103
Table F.1: DSR1020/2020/4020/8020 Switch Product Specifications..........................................104
Table F.2: DSR1021/1022 Switch Product Specifications ............................................................106
Table F.3: DSR1024 Switch Product Specifications .....................................................................108
Table F.4: DSR1030/2030/4030/8030 Switch Product Specifications..........................................110
Table F.5: DSR1031 Switch Product Specifications .....................................................................112
Table F.6: DSR2035/8035 Switch Product Specifications ............................................................114
Table G.1: Sun Key Emulation ....................................................................................................117
Table G.2: PS/2-to-USB Keyboard Mappings...............................................................................118
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1
CHAPTER
Product Overview
1
Features and Benefits
®
Avocent DSR switches combine analog and digital technology to provide flexible, centralized
control of data center servers and virtual media, and to facilitate the OA&M (operations, activation
and maintenance) of remote branch offices where trained operators may be unavailable. The DSR
switches provide enterprise customers with a significant reduction of cable volume, secure remote
access and flexible server management from anywhere at anytime.
The DSR KVM switch family has several available options depending on the model:
•
a rack mountable keyboard, video and mouse (KVM) switch, configurable for analog (local) or
digital (remote) connectivity
•
•
•
•
•
•
video resolutions supported up to 1280 x 1024 for remote users
enhanced video quality of up to 1600 x 1200 available to local users via the video port
optional support for managing intelligent power devices
virtual media capability accessed through USB ports
accessibility to target devices across 10/100 or 1000BaseT (some models) LAN port(s)
a MODEM port that supports V.34, V.90 or V.92-compatible modems that may be used to
access the switch when an Ethernet connection is not available
The IP-based DSR switches give you flexible target device management control from anywhere in
the world.
Reduce cable bulk
With server densities continually increasing, cable bulk remains a major concern for network
administrators. The DSR switches significantly reduce KVM cable volume in the rack by utilizing
the innovative IQ module and single, industry-standard Unshielded Twisted Pair (UTP) cabling.
This allows a higher server density while providing greater airflow and cooling capacity.
The IQ module is powered directly from the target device and provides Keep Alive functionality
when the switch is not powered.
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DSR Switch Installer/User Guide
The serial IQ module is a DCE device that provides the primary interface between a serial device
and a DSR switch. It provides VT100 terminal emulation, break suppression and port history in a
compact, convenient module.
Control of virtual media-capable appliances (select models)
The virtual media enabled DSR switches allow you to view, move or copy data located on virtual
media to and from any server. Manage remote systems more efficiently by allowing operating
system installation, operating system recovery, hard drive recovery or duplication, BIOS updating
and server backup.
Virtual media can be connected directly to the switch using USB ports located on the switch. In
®
addition, virtual media may be connected to any remote workstation that is running DSView 3
management software and is connected to the DSR switch using an Ethernet connection.
NOTE: Virtual media is available on the following models: DSR1030/2030/4030/8030/1031/2035/8035.
NOTE: To open a virtual media session with a server, the server must first be connected to a virtual media
enabled switch using a virtual media capable IQ module (USB2 or USB2L).
Access the DSR switch via a standard TCP/IP network
The Avocent DSR switches provide agentless remote control and access. No special software or
drivers are required on the attached, or client, computers.
NOTE: The client connects to the server housing the DSView 3 management software using an Internet browser.
For modem access, you must install DSR Remote Operations software included on the DSView 3 software
CD-ROM (see the DSView 3 Installer/User Guide for more information).
Users access the DSR switch and all attached systems via Ethernet or using a V.34, V.90 or V.92
modem from a client computer. Clients can be located anywhere a valid network connection exists.
®
DSView 3 management software plug-in
The DSView 3 software may be used with the DSR switch to allow IT administrators to remotely
access, monitor and control target devices on multiple platforms through a single, web-based user
interface. For more information, see the DSView 3 Software Plug-In for DSR Switches Technical
Bulletin.
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Chapter 1: Product Overview
3
1
2
3
4
7
5
6
8
9
10
Figure 1.1: Example DSR2035/8035 Switch Configuration
Table 1.1: Descriptions for Figure 1.1
Number Description
Number Description
1
2
3
4
5
CAT 5 Connection
6
Telephone Network
Ethernet
KVM Connection to the Switch
Remote IP Connection
DSR Switch
7
8
DSView 3 Software Server
9
Analog User (OSCAR Graphical User Interface)
Digital User (Computer with Internet browser)
Modem
10
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4
DSR Switch Installer/User Guide
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5
CHAPTER
Installation
2
DSR Switch Connectivity
A DSR switching system transmits keyboard, video and mouse (KVM) information between
operators and target devices attached to the switch over a network using either an Ethernet or
modem connection.
The DSR switch uses TCP/IP for communication over Ethernet. Although 10BaseT Ethernet may
be used, Avocent recommends a dedicated, switched 100BaseT or 1000BaseT network for
switches that support it.
The DSR switch uses the Point-to-Point Protocol (PPP) for communication over a V.34, V.90 or
V.92 modem. You can perform KVM switching tasks by using the on-board web interface, the
DSR Remote Operations software or the DSView 3 software.
For more information on the DSView 3 software, visit www.avocent.com or see the DSView 3
Installer/User Guide.
Installation Overview
The general procedure for setting up and installing a DSR switch is as follows:
•
•
Unpack the switch and verify that all components are present and in good condition.
Make all hardware connections between the power source, switch, target devices, optional
power control device(s), the Ethernet and the optional modem connection.
•
•
Turn on the power and verify that all connections are working.
Configure the DSR switch’s IP address using the console menu interface or
DSView 3 software. See the DSView 3 Installer/User Guide for more information.
•
•
Use the on-board web interface or DSView 3 software to configure the DSR switch. See the
DSView 3 Installer/User Guide for more information.
Make the appropriate mouse setting adjustments.
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DSR Switch Installer/User Guide
Figure 2.1 illustrates a basic configuration for the DSR switch, using the DSR8035 model for the
example. Descriptions follow in Table 2.1.
4
5
2
6
3
1
7
8
9
10
12
11
13
Figure 2.1: Basic DSR Switch Configuration (DSR8035 Switch Shown)
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Chapter 2: Installation
7
Table 2.1: Descriptions for Figure 2.1
Number Description Number Description
1
2
3
4
5
6
Digital User
Telephone Network
Network
8
Power Cord
9
Ports 1-32
10
11
12
Local USB Connections
Power Control Device*
Servers 1-32
Modem
Analog User
External Virtual Media 13
IQ Modules PS/2, USB**, Sun and serial adaptors are
available.
7
DSR8035 Switch
*If you are using a PM Intelligent Power Distribution Unit (IPDU), use the provided adapter.
**To open a virtual media session with a server, the server must first be connected to the switch using a
virtual media-capable IQ module (USB2 or USB2L).
Getting started
Before installing your DSR switch, refer to the following lists to ensure you have all items that
shipped with the DSR switch, as well as other items necessary for proper installation.
NOTE: While it is possible to use two DSR switches in a cascaded configuration, it can cause function conflicts
and limit the advanced features of the switch. As a result, Avocent does not recommend this configuration.
Supplied with the DSR switch
•
•
•
•
•
Local country power cord
Rack mounting brackets (depending on switch model)
Rack Mounting Bracket Quick Installation Guide (depending on switch model)
DSR Switch Quick Installation Guide
Either of the following:
•
Two ribbon cables with RJ-45 connectors at each end
One RJ-45 to DB-9 (male) adaptor for the modem connection
One RJ-45 to DB-9 (female) adaptor for the SETUP, CONSOLE or 10101 port
-or-
•
One null modem cable
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DSR Switch Installer/User Guide
Additional items needed
•
•
•
•
•
•
•
One IQ module per target server or serial IQ module per serial device
One UTP patch cable per IQ module (4-pair UTP, up to 50 meters)
UTP patch cable(s) for network connectivity (4-pair UTP, up to 50 meters)
One USB2 or USB2L IQ module per target server for virtual media sessions
(Optional) DSView 3 software
(Optional) V.34, V.90 or V.92-compatible modem and cables
(Optional) power control device(s)
Setting up your network
The DSR switching system uses IP addresses to uniquely identify the switch and the target devices.
The DSR switch family supports both Dynamic Host Configuration Protocol (DHCP) and static IP
addressing. Avocent recommends that IP addresses be reserved for each switch and that they
remain static while the switches are connected to the network.
For additional information on setting up the DSR switch using the DSView 3 software, and for
information on how the DSR switch uses TCP/IP, see the DSView 3 Installer/User Guide.
Rack Mounting a DSR Switch
A rack mounting kit is supplied with each DSR switch. You may either place the DSR switch on
the rack shelf or mount the switch directly into an Electronic Industries Alliance (EIA)
standard rack.
Most DSR switches may be rack mounted in a 1U configuration. The DSR switch family does not
support a 0U configuration.
Rack mounting safety considerations
•
Rack Loading - Overloading or uneven loading of racks may result in shelf or rack failure,
causing damage to equipment and possible personal injury. Stabilize racks in a permanent
location before loading begins. Mount components beginning at the bottom of the rack, then
work to the top. Do not exceed your rack load rating.
•
Power Considerations - Connect only to the power source specified on the unit. When multiple
electrical components are installed in a rack, ensure that the total component power ratings do
not exceed circuit capabilities. Overloaded power sources and extension cords present fire and
shock hazards.
•
•
Elevated Ambient Temperature: If installed in a closed rack assembly, the operating
temperature of the rack environment may be greater than room ambient. Use care not to exceed
the rated maximum ambient temperature of the switch.
Reduced Air Flow: Install the equipment in the rack so that the amount of airflow required for
safe operation of the equipment is not compromised.
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Chapter 2: Installation
9
•
Reliable Earthing: Maintain reliable earthing of rack mounted equipment. Pay particular
attention to supply connections other than direct connections to the branch circuit (for
example, use of power strips).
To install the rack mounting bracket:
1. Remove the two rack mounting screws from each side of the DSR switch.
2. Place the rack mounting brackets next to the switch as illustrated in Figure 2.2.
3. Insert the screws supplied with the rack mounting kit through the holes of the brackets and into
the DSR switch. Tighten the screws securely.
Install the DSR switch into the rack using the approved method of the rack manufacturer.
Figure 2.2: DSR Switch Mounting Diagram
Connecting the DSR Switch Hardware
To connect and power up your DSR switch:
1. Power down the target device(s) that will be part of your DSR switching system. Locate the
power cord that came with the DSR switch and plug the appropriate end into the power socket
on the rear of the DSR switch. Plug the other end into an appropriate AC wall outlet.
NOTE: To avoid potential video and/or keyboard problems when using Avocent products: If the building
has 3-phase AC power, ensure that the computer and monitor are on the same phase. For best results, they
should be on the same circuit.
WARNING: To reduce the risk of electric shock or damage to your equipment:
-
-
-
Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
Plug the power cord into a grounded (earthed) outlet that is easily accessible at all times.
Disconnect the power from the switch by unplugging the power cord from either the electrical outlet or
the appliance.
-
The AC inlet is the main power disconnect.
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10
DSR Switch Installer/User Guide
2. Disconnect the power from the switch by unplugging the power cord from either the electrical
outlet or the appliance.
3. Plug your VGA monitor and either PS/2 or, if your DSR switch model supports USB, USB
keyboard and mouse cables into the appropriately labeled ports. You must install both a
keyboard and mouse on the local ports or the keyboard will not initialize properly.
4. Plug a compatible IQ module into the appropriate ports on the back of the target server.
5. Choose an available numbered port on the rear of your DSR switch. Plug one end of a UTP
patch cable (4-pair, up to 50 meters) into the selected port and plug the other end into the RJ-45
connector of the IQ module. Repeat this procedure for all servers that are to be connected to
the DSR switch.
NOTE: When connecting a Sun IQ module, you must use a multi-sync monitor in the local port to accommodate
Sun computers that support both VGA and sync-on-green or composite sync.
6. Plug a UTP patch cable from your Ethernet network into the LAN port on the back of your
DSR switch. Network users will access the DSR switch through this port. Repeat this step if
your switch supports multiple LAN ports.
7. (Optional) The DSR switch can also be accessed using an ITU V.92, V.90 or V.34-compatible
modem. To connect it, plug one end of either ribbon cable or the null modem cable (whichever
is included with your model of DSR switch) into the MODEM port on the back of your DSR
switch. Plug the other end into the modem. An RJ-45 to DB9 (female) adaptor is provided
should it be necessary.
NOTE: Using a modem connection instead of a LAN connection will limit the performance capability of your
DSR switch.
8. (Optional) Depending on the model, up to two power control devices can be attached to a DSR
switch. To connect a power control device, plug one end of the cable supplied with a DSR
switch compatible power control device into an available SPC port on the DSR switch. Plug
the other end into the power control device. Plug the power cords from the target servers into
the power control device power outlets. Plug the power control device into a grounded AC
wall outlet. Repeat this step for any additional available SPC ports.
To connect local virtual media:
Connect the virtual media to an available USB port on the DSR switch.
NOTE: For all virtual media sessions, you must use a USB2 or USB2L IQ module.
To connect a serial IQ module to a serial device:
1. Attach the serial IQ module 9-pin serial connector to the serial port of the device to be
connected to your DSR switch.
2. Attach one end of the UTP patch cable to the RJ-45 connector on the IQ-SRL module. Connect
the other end of the UTP patch cable to the desired port on the back of your DSR switch.
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Chapter 2: Installation
11
NOTE: The serial IQ module is a DCE device and only supports VT100 terminal emulation.
3. Connect the power supply to the power connector on your serial IQ module. The cable
expander can be used to power up to four serial IQ modules from a single power supply.
4. Connect the serial IQ module power supply to a grounded AC wall outlet. Power up your serial
device. See the Using Serial IQ Modules on page 96 for more information.
Once all mechanical connections have been made, you will need to configure the switch for use in
the overall switching system. This can be accomplished in three ways.
To configure the DSR switch using the console interface:
See Chapter 6 for detailed instructions.
To configure the DSR switch using the DSView 3 software:
See the DSView 3 Installer/User Guide for detailed instructions.
To configure the DSR switch using the OSCAR® graphical user interface:
See Configuring network settings on page 30 for detailed instructions on using the OSCAR
interface to configure initial network setup.
Setting up the built-in web server
You can access the DSR switch via an embedded web server that handles most day-to-day
switching tasks. Before using the web server to access the switch, first specify an IP address
through the SETUP, CONSOLE or 10101 port on the back panel of the switch. See Chapter 4 for
detailed instructions on using the on-board web interface for switching.
Setting up the DSView 3 software
See the DSView 3 Installer/User Guide, or refer to the DSView 3 Software Online Help.
Connecting to the on-board web interface through a firewall
For DSR switch installations that use the on-board web interface for access, four ports must be
opened in a firewall if outside access is desired.
Table 2.2: TCP Ports and Functions for the DSR Switch On-Board Web Interface
TCP Port
Number
80
Function
Used for the initial downloading of the Avocent Video Viewer (for downloading the Java applet)
Used by the web browser interface for managing the DSR switch and launching KVM sessions
443
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Table 2.2: TCP Ports and Functions for the DSR Switch On-Board Web Interface (Continued)
TCP Port
Number
Function
2068
Transmission of KVM session data (mouse & keyboard) or transmission of video on x030 and
x035 model DSR switches
8192
Transmission of KVM session data (video) except for x030 and x035 model DSR switches
In a typical configuration, as shown in Figure 2.3, the user’s computer is located outside of the
firewall, and the DSR switch resides inside the firewall.
2
5
3
4
1
Figure 2.3: Typical DSR Switch Firewall Configuration
Table 2.3: Descriptions for Figure 2.3
Number Description
1
2
3
4
5
DSR Switch
Firewall
User’s Computer
Firewall Forwards HTTP Requests and KVM Traffic to the DSR Switch
User Browses to Firewall’s External IP Address
To configure the firewall:
To access the DSR switch from outside a firewall, configure your firewall to forward ports 80, 443,
2068 and 8192 from its external interface to the KVM switch through the firewall’s internal
interface. Consult the manual for your firewall for specific port forwarding instructions.
NOTE: Port 8192 does not have to be forwarded for DSR1031, DSRx030 and DSRx035 switches.
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Chapter 2: Installation
13
To connect to the DSR switch on-board web interface:
Open a web browser and enter the external IP address of the firewall. The DSR Explorer will open
and prompt you to login.
Verifying the Connections
DSR switch
The front panel of the DSR switch features LEDS indicating the Ethernet connection for both
LAN1 and LAN2 (if applicable), as well as LEDS that indicate the target device status for
each port.
Ethernet connection LEDS
•
•
•
The green LED, labeled Link, illuminates when a valid connection to the network is
established at the maximum supported rate and blinks when there is activity on the port.
The amber LED illuminates when you are communicating at a slower rate when using an
Ethernet connection.
If neither LED is illuminated, connection speed is at a rate of 10 Mbps.
Target device status LEDS
•
•
•
A green LED illuminates when the attached target device has power.
An amber LED illuminates when that port is selected.
The LEDs blink during a firmware upgrade.
IQ and serial IQ modules
Typically, IQ modules feature two green LEDs: a POWER LED and a STATUS LED.
•
•
The POWER LED indicates that the attached module is powered.
The STATUS LED indicates that a valid selection has been made to a DSR switch.
The serial IQ module prevents a serial break from the attached device if the module loses power.
However, a user can generate a serial break with the attached device by pressing Alt-B after
accessing the Terminal Applications menu.
Adjusting Mouse Settings on Target Devices
Before a computer connected to the DSR switch can be used for remote user control, you must set
®
®
the target mouse speed and turn off acceleration. For machines running Microsoft Windows
(Windows NT , 2000, XP, Server 2003), use the default PS/2 mouse driver.
®
To ensure that the local mouse movement and remote cursor display remain in sync, mouse
acceleration must be set to “none” for all user accounts accessing a remote system through a KVM
switch. Mouse acceleration must also be set to “none” on every remote system. Special cursors
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DSR Switch Installer/User Guide
should not be used and cursor visibility options, such as pointer trails, Ctrl key cursor location
animations, cursor shadowing and cursor hiding, should also be turned off.
For more information about setting mouse movement and cursor features for use with Avocent
hardware products and DSView 3 management software, please visit www.avocent.com and
consult the Mouse and Pointer Settings guide.
NOTE: If you are not able to disable mouse acceleration from within a Windows operating system, or if you do
not wish to adjust the settings of all your servers, newer versions of the DSView 3 software include the Tools -
Single Cursor Mode command available in the Video Viewer window. This command places the Video Viewer
window into an “invisible mouse” mode which allows you to manually toggle control between the mouse pointer
on the target system being viewed and the mouse pointer on the client running DSView 3 software.
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CHAPTER
Local Port Operation
3
Most DSR switch models include a local port on the back. This port enables you to connect a
keyboard, monitor and mouse to the switch for direct access. The DSR switches include the
OSCAR graphical user interface for configuring your system and selecting target devices.
Basic Operations
Viewing and selecting ports and servers
Use the Main dialog box to view, configure and control target devices in the DSR switching
system. You may view the target devices by name, port or by the unique Electronic ID (EID)
embedded in each IQ module. You will see an OSCAR interface-generated port list by default
when you first launch the OSCAR interface.
The Port column indicates the port to which a target device is connected.
Selecting a target device
Use the Main dialog box to select a target device. When you select a target device, the DSR switch
reconfigures the keyboard and mouse to the settings for the selected target device.
To select a target device:
Double-click the target device name, EID or port number.
-or-
If the display order of your list is by port (the Port button is depressed), type the port number and
press Enter.
-or-
If the display order of your list is by name or EID (the Name or EID button is depressed), type the
first few letters of the name of the target device or the EID number to establish it as unique and
press Enter.
NOTE: If OSCAR Authentication has been enabled, an “Authenticating” screen will appear after you select a
target device because the DSR switch is confirming your access to that target device. If you are denied access to
the target device, a message will appear saying that you can not view that particular target device.
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To select the previous target device:
Press Print Screen and then Backspace. This key combination toggles you between the previous
and current connections.
To disconnect from a target device:
Press Print Screen and then Alt+0 (zero). This leaves the user in a free state, with no target device
selected. The status flag on your desktop displays Free.
Soft switching
Soft switching is the ability to switch target devices using a hotkey sequence. You can soft switch
to a target device by pressing Print Screen and then typing the first few characters of its name or
number. If you have set a Screen Delay Time and you press the key sequences before that time has
elapsed, the OSCAR interface will not display.
To soft switch to a target device:
Press Print Screen. If the display order of the Main dialog is by port (the Port button is depressed),
type the port number and press Enter.
-or-
If the display order of the Main dialog is by name (the Name button is depressed), type the first few
letters of the name of the target device to establish it as unique and press Enter.
To switch back to the previous target device, press Print Screen then Backspace.
Viewing the status of your DSR switching system
The status of target devices in your system is indicated in the far right columns of the Main dialog
box. The following table describes the status symbols.
Table 3.1: OSCAR Interface Status Symbols
Symbol
Description
(green circle) Server connected, powered up and the IQ module is online.
Connected target device is powered down or is not operating properly, and the IQ module
is offline.
Connected switch is online.
Connected switch is offline or not operating properly.
(yellow circle) The designated IQ module is being upgraded. When this symbol displays, do not
cycle power to the DSR switch or connected target devices and do not disconnect IQ modules.
Doing so may render the module permanently inoperable and require the IQ module to be
returned to the factory for repair.
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Chapter 3: Local Port Operation
17
Table 3.1: OSCAR Interface Status Symbols (Continued)
Symbol Description
(green letter) IQ module is being accessed by the indicated user channel.
(black letter) IQ module is blocked by the indicated user channel. For instance, in Figure 3.1,
user B is viewing Forester, but is blocking access to Acton, Barrett and Edie, which are
connected to the same IQ module.
(blue letter) A remote virtual media connection is established to the server connected to the
indicated user channel.
Navigating the OSCAR interface
This table describes how to navigate the OSCAR interface using the keyboard and mouse.
Table 3.2: OSCAR Interface Navigation Basics
Keystroke
Function
Print Screen
F1
Opens the Help screen for the current dialog box.
Escape
Closes the current dialog box without saving changes and returns to the
previous one. If the Main dialog box is displayed, pressing Escape closes the
OSCAR interface and displays a status flag if status flags are enabled. See the
Commands Dialog Box Functions on page 35 for more information. In a
message box, pressing Escape closes the pop-up box and returns to the
current dialog box.
Alt
Opens dialog boxes, selects or checks options and executes actions when
used with underlined or other designated letters.
Alt+X
Alt+O
Enter
Closes current dialog box and returns to previous one.
Selects the OK button, then returns to the previous dialog box.
Completes a switch operation in the Main dialog box and exits the
OSCAR interface.
Single-click, Enter
In a text box, single-clicking an entry and pressing Enter selects the text for
editing and enables the Left and Right Arrow keys to move the cursor. Press
Enter again to quit the Edit mode.
Print Screen, Backspace
Print Screen, Alt+0 (zero)
Toggles back to previous selection.
Immediately disengages user from a target device; no target device is selected.
Status flag displays Free. (This only applies to the 0 (zero) on the keyboard and
not the numeric keypad.)
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Table 3.2: OSCAR Interface Navigation Basics (Continued)
Keystroke
Function
Print Screen, Pause
Immediately turns on Screen Saver mode and prevents access to that specific
console, if it is password protected.
Up/Down Arrows
Right/Left Arrows
Moves the cursor from line to line in lists.
Moves the cursor between columns. When editing a text box, these keys move
the cursor within the column.
Page Up/Page Down
Home/End
Backspace
Delete
Pages up and down through Name and Port lists and Help pages.
Moves the cursor to the top or bottom of a list.
Erases characters in a text box.
Deletes current selection in the Scan list or characters in a text box.
Deletes from the current selection to the end of the list when editing a Scan list.
Type from the keyboard or keypad.
Shift-Del
Numbers
Caps Lock
Backspace
Disabled. Use the Shift key to change case.
Erases characters in a text box.
Main Dialog Box Functions
To access the OSCAR interface Main dialog box:
Press Print Screen to launch the OSCAR interface. The Main dialog box will appear as shown in
Figure 3.1.
NOTE: If OSCAR Authentication has been enabled, you will be prompted to enter a username and password
before you can launch the OSCAR interface.
NOTE: If the DSR switch has been added to a DSView 3 server, then the DSView 3 server will be accessed to
authenticate the user. If the DSR switch has not been added to a DSView 3 server, or if the DSView 3 server
cannot be reached, then the DSR switch local user database will be accessed to authenticate the user. The
default local username is Admin, and there is no password. Usernames in the local user database are
case sensitive.
NOTE: If the Clear, Setup and Commands buttons do not appear on the OSCAR Main dialog box, OSCAR
interface configuration may have been disabled via the DSView 3 management software. For more information,
please see the DSView 3 Software Installer/User Guide.
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Chapter 3: Local Port Operation
19
Figure 3.1: OSCAR Interface Main Dialog Box
Table 3.3: Main Dialog Box Functions
Button
VMedia
Function
Set virtual media options and make virtual media connections. This option is only available
when a KVM session is in progress on a virtual media enabled DSR switch.
Log Out
Clear
Disconnect the KVM and user sessions.
Clear all offline IQ modules.
Disconnect
Setup
Disconnect the KVM session.
Access the Setup dialog box and configure the OSCAR interface.
Access the Commands dialog box.
Commands
Setting virtual media options
If your DSR switch has the virtual media option, you can determine the behavior of the switch
during a virtual media session using the options provided in the Virtual Media dialog box. Table
3.4 outlines the options that can be set for virtual media sessions.
Table 3.4: Virtual Media Options
Function
Purpose
Appliance Options
Locked
Synchronizes the KVM and virtual media sessions so that when a user disconnects a KVM
connection, the virtual media connection to that server is also disconnected. A local user
attempting to switch to a different server is also disconnected.
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DSR Switch Installer/User Guide
Table 3.4: Virtual Media Options (Continued)
Function
Purpose
Select Local Mapping Options
Reserve
Ensures that a virtual media connection can only be accessed with your username and
that no other user can create a KVM connection to that server. When the associated KVM
session is disconnected, the virtual media session may be disconnected according to the
Locked setting in the Virtual Media dialog box.
CD ROM
Allows virtual media sessions to the first detected CD-ROM drive. Enable this checkbox to
establish a virtual media CD-ROM connection to a server. Disable to end a virtual media
CD-ROM connection to a server.
Mass Storage
Write Access
Allows virtual media sessions to the first detected mass storage drive. Enable this
checkbox to establish a virtual media mass storage connection to a server. Disable to end
a virtual media mass storage connection to a server.
Read access is always allowed during a virtual media session.
To set virtual media options:
1. If the OSCAR interface is not open, press Print Screen to open the Main dialog box.
2. Click VMedia to open the Virtual Media dialog box shown in Figure 3.2.
Figure 3.2: OSCAR Interface Virtual Media Dialog Box
3. Click to enable or disable each of the options. For information about individual settings, see
Table 3.4.
4. Click OK to accept the options you have selected and return to the Main dialog box.
Managing a KVM session
Click Log Out to disconnect the KVM and user sessions.
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Chapter 3: Local Port Operation
21
-or-
Click Clear to clear all offline IQ modules.
-or-
Click Disconnect to disconnect a KVM session. If there is an associated Locked virtual media
session, it will be disconnected.
Setup Dialog Box Functions
You can configure your DSR switching system from the Setup dialog box within the OSCAR
interface. Select the Names button when initially setting up your DSR switching system to identify
target devices by unique names. Select the other setup features to manage routine tasks for your
target devices from the OSCAR interface menu. Table 3.5 outlines the function accessed using
each of the buttons in the Setup dialog box as shown in Figure 3.3.
Table 3.5: Setup Features to Configure the OSCAR Interface
Feature
Menu
Purpose
Change the Main dialog box list sorting option by toggling between numerically by port or
EID number and alphabetically by name. Change the Screen Delay Time before the
OSCAR interface displays after pressing Print Screen.
Flag
Change display, timing, color or location of the status flag.
Broadcast
Scan
Simultaneously send mouse movements and keystrokes to multiple target devices.
Set up a custom Scan pattern for multiple target devices.
Screen Saver
Keyboard
Network
DSView IP
Devices
Names
Set passwords to protect or restrict access or enable the screen saver.
Set the keyboard country code to send to Sun servers.
Set the IP address, select an Ethernet mode or enable/disable Ping Response.
Specify the IP address of a DSView 3 software server for the DSR switch to contact.
Identify target devices by unique names.
To access the OSCAR interface Setup dialog box:
1. Press Print Screen to launch the OSCAR interface. The Main dialog box appears.
2. Click Setup to open the Setup dialog box shown in Figure 3.3.
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DSR Switch Installer/User Guide
Figure 3.3: OSCAR Interface Setup Dialog Box
Changing the display behavior
Use the Menu dialog box to change the display order of target devices, change how the OSCAR
interface is invoked or set a Screen Delay Time for the OSCAR interface. This setting alters how
target devices will display in several dialog boxes, including Main, Devices and Broadcast.
To access the OSCAR interface Menu dialog box:
1. If the OSCAR interface is not open, press Print Screen to open the Main dialog box.
2. Click Setup - Menu in the Main dialog box to open the Menu dialog box shown in Figure 3.4.
Figure 3.4: OSCAR Interface Menu Dialog Box
To choose the display order of target devices:
1. Select Name to display target devices alphabetically by name.
-or-
Select EID to display target devices numerically by EID number.
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Chapter 3: Local Port Operation
23
-or-
Select Port to display target devices numerically by port number.
2. Click OK.
Depending on the display method selected, the corresponding button will be depressed in the Main
dialog box.
To change how the OSCAR interface is invoked:
1. Select the checkbox next to one of the listed methods.
2. Click OK.
To set a Screen Delay Time for the OSCAR interface:
1. Type in the number of seconds (0-9) to delay the OSCAR Interface display after you press
Print Screen. Entering 0 will instantly launch the OSCAR interface with no delay.
2. Click OK.
Setting a Screen Delay Time enables you to complete a soft switch without the OSCAR interface
Controlling the status flag
The status flag displays on your desktop and shows the name or EID number of the selected target
device or the status of the selected port. Use the Flag dialog box to configure the flag to display by
target device name or EID number, or to change the flag color, opacity, display time and location
on the desktop. Table 3.6 describes each status flag.
Table 3.6: OSCAR Interface Status Flags
Flag
Description
Flag type by name
Flag type by EID number
Flag indicating that the user has been disconnected from all systems
Flag indicating that Broadcast mode is enabled
To access the OSCAR interface Flag dialog box:
1. If the OSCAR interface is not open, press Print Screen to open the Main dialog box.
2. Click Setup - Flag to open the Flag dialog box shown in Figure 3.5.
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DSR Switch Installer/User Guide
Figure 3.5: OSCAR Interface Flag Dialog Box
To determine how the status flag is displayed:
1. Select Name or EID to determine what information will be displayed.
2. Select Displayed to activate the flag display. After a switch, the flag will remain on the screen
until the user switches to another device. Selecting Timed will cause the flag to display for five
seconds when a switch is made and then disappear.
3. Select a flag color under Display Color. The following flag colors are available:
•
•
•
•
Flag 1 - Gray flag with black text
Flag 2 - White flag with red text
Flag 3 - White flag with blue text
Flag 4 - White flag with violet text
4. In Display Mode, select Opaque for a solid color flag.
-or-
Select Transparent to see the desktop through the flag.
5. To position the status flag on the desktop:
a. Click Set Position to gain access to the Position Flag screen shown in Figure 3.6.
Figure 3.6: Position Flag
b. Left-click on the title bar and drag to the desired location.
c. Right-click to return to the Flag dialog box.
NOTE: Changes made to the flag position are not saved until you click OK in the Flag dialog box.
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Chapter 3: Local Port Operation
25
6. Click OK to save settings.
-or-
Click X to exit without saving changes.
Selecting target devices for broadcasting
The local user can simultaneously control multiple target devices in a system to ensure that all
selected target devices receive identical input. You can choose to broadcast keystrokes and/or
mouse movements independently.
NOTE: You can broadcast to as many as eight target devices at a time (one target device per port).
To access the OSCAR interface Broadcast dialog box:
1. If the OSCAR interface is not open, press Print Screen to open the Main dialog box.
2. Click Setup - Broadcast to open the Broadcast dialog box shown in Figure 3.7.
Figure 3.7: OSCAR Interface Broadcast Dialog Box
NOTE: Broadcasting Keystrokes - The keyboard state must be identical for all target devices receiving a
broadcast to interpret keystrokes identically. Specifically, the Caps Lock and Num Lock modes must be the
same on all keyboards. While the switch attempts to send keystrokes to the selected target devices
simultaneously, some target devices may inhibit and thereby delay the transmission.
Broadcasting Mouse Movements - For the mouse to work accurately, all systems must have identical mouse
drivers, desktops (such as identically placed icons) and video resolutions. In addition, the mouse must be in
exactly the same place on all screens. Because these conditions are extremely difficult to achieve, broadcasting
mouse movements to multiple systems may have unpredictable results.
To select the target devices for broadcasting:
1. From the Broadcast dialog box, select the mouse and/or keyboard checkboxes for the target
devices that are to receive the Broadcast commands.
-or-
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DSR Switch Installer/User Guide
additional target devices.
2. Click OK to save the settings and return to the Setup dialog box. Click X or press Escape to
return to the Main dialog box.
For information on starting and stopping broadcasting, see Enabling or disabling Broadcasting on
page 36.
Selecting target devices for Scan mode
In Scan mode, the DSR switch automatically scans from port to port (target device to target
device). You can scan multiple target devices, specifying which devices to scan and the number of
seconds that each will display. The scanning order is determined by placement of the target device
in the list. The list is always shown in scanning order. You can, however, choose to display the
target device’s name or EID number by pressing the appropriate button.
NOTE: Scanning is available only to local users.
To add target devices to the Scan list:
1. If the OSCAR interface is not open, press Print Screen to open the Main dialog box.
2. Click Setup - Scan to open the Scan dialog box shown in Figure 3.8.
Figure 3.8: OSCAR Interface Scan Dialog Box
3. Determine the order within the list to add the target device. If there are no target devices in the
Scan list, your cursor will appear in a blank line at the top of the list.
-or-
To add a target device to the end of the list, place your cursor in the last target device entry and
press the Down Arrow key.
-or-
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Chapter 3: Local Port Operation
27
To add a target device within an existing list, place your cursor in the line below where you
want to insert a new target device and press Insert.
4. Type the first few characters of a target device name or port number to scan. The first matching
target device will appear in the line.
-or-
Press the following keyboard commands in the Name, Port or Time column to move through
the list of target devices available to scan.
a. Press Alt+Down Arrow to move the cursor down through the list of target devices.
b. Press Alt+Up Arrow to move the cursor up through the list of target devices.
c. Press Alt+Home to move the cursor to the first target device in the list.
d. Press Alt+End to move the cursor to the last target device in the list.
5. In the Time column, type the number of seconds (from 3-255) of desired time before the scan
moves to the next target device in the sequence.
6. Move the cursor to the next line or press Down Arrow and repeat steps 2-5 for each of the
remaining target devices to be included in the scan pattern.
7. Click OK to save your settings.
To remove a target device from the Scan list:
2. Press Delete.
-or-
Press Shift+Delete to remove the selected target device and all entries below it.
3. Click OK to save your settings.
For more on starting and stopping scanning, see Enabling or disabling Scan mode on page 36.
Setting local port Screen Saver options
You can use the Screen Saver dialog box to manage the screen saver inactivity time and test the
Screen Saver mode on the local port. If OSCAR Authentication has been enabled, after the
specified Inactivity Time elapses, the local port locks and remains locked until you press any key or
move the mouse. You will then need to log in and reselect a target device to continue.
To access the OSCAR interface Screen Saver dialog box:
1. If the OSCAR interface is not open, press Print Screen to open the Main dialog box.
2. Click Setup - Screen Saver to open the Screen Saver dialog box shown in Figure 3.9.
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DSR Switch Installer/User Guide
Figure 3.9: OSCAR Interface Screen Saver Dialog Box
To set the Screen Saver options:
1. Type the number of minutes for Inactivity Time (from 1-90) to delay activation of password
protection and the screen saver feature.
®
2. For Mode, select Energy if your monitor is ENERGY STAR compliant; otherwise select Screen.
CAUTION: Monitor damage can result from the use of Energy mode with monitors not compliant with
®
ENERGY STAR .
3. (Optional) Click Test to activate the screen saver test, which lasts 10 seconds, then returns you
to the Security dialog box.
4. Click OK to save your settings.
To exit Screen Saver mode and log in to the local port:
1. Press any key or move the mouse.
2. If OSCAR Authentication has been enabled, you will see a login screen. Enter your username
and password and then click OK. If you do not know your username and password, contact the
DSView 3 software server administrator.
3. The Main OSCAR interface dialog box will appear where you may select any available
target device.
To immediately activate the screen saver:
Press Print Screen, then Pause.
This command sequence works only when the user is connected to a target device.
Setting the keyboard country code
NOTE: Using a keyboard code that supports a language different from that of your DSR switch firmware will
cause incorrect keyboard mapping.
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Chapter 3: Local Port Operation
29
Sun servers may use keyboard mappings for non-US keyboards. By default, the DSR switch sends
the US keyboard country code to Sun and USB modules attached to target devices, and the code is
applied to the target devices when they are powered up or rebooted. Codes are then stored in the
IQ module.
Issues may arise when you use the US keyboard country code with a keyboard of another country.
For example, the Z key on a US keyboard is in the same location as the Y key on a German
keyboard. Sun servers will interpret pressing the Y key on a German keyboard as pressing the Z key
when the US keyboard country code is used.
US setting. The specified country code is sent to all target devices attached to the DSR switches
when they are powered up or rebooted, and the new code is stored in the IQ module.
NOTE: If an IQ module is moved to a different target device, the keyboard country code will need to be reset.
See Sun Advanced Key Emulation on page 117 for information on emulating certain Sun keys using
a PS/2 keyboard and special considerations for Japanese and Korean Sun USB keyboards.
NOTE: Only local users can view or change keyboard country code settings.
To set the keyboard country code for Sun servers:
1. If the OSCAR interface is not open, press Print Screen to open the Main dialog box.
2. Click Setup - Keyboard to open the Keyboard dialog box shown in Figure 3.10.
Figure 3.10: OSCAR Interface Keyboard Dialog Box
3. Select a country code and click OK to save your settings.
4. Reboot the Sun servers. After rebooting, each Sun server will request the country code setting
stored in the IQ module.
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DSR Switch Installer/User Guide
NOTE: If you wish to reboot the target devices by power-cycling them, you must wait 90 seconds before
rebooting. A soft reboot may be performed without waiting 90 seconds.
Configuring network settings
Use the Network dialog box to set the IP address, select an Ethernet mode or enable or disable the
Ping Response feature.
NOTE: Only Appliance Administrators can make changes to Network dialog box settings. Other users can still
access this dialog box, as well as the IP Setup dialog box, to view information, but they will not be able to make
any changes.
To set the Ethernet Mode:
1. If the OSCAR interface is not open, press Print Screen to open the Main dialog box.
2. Click Setup - Network to open the Network dialog box shown in Figure 3.11.
Figure 3.11: OSCAR Interface Network Dialog Box
3. Select one of the available options in the Ethernet Mode section.
4. Click OK.
NOTE: You must reboot if you change the Ethernet mode. After you change the setting and click OK, the
following message appears: “Changing the Ethernet mode requires a reboot of the appliance. Do you want to
reboot now, or cancel the changes? Warning: Rebooting will disconnect ALL users!” You can then reboot by
clicking Reboot, or cancel the changes by clicking Cancel.
To enable or disable the Ping Response:
1. If the OSCAR interface is not open, press Print Screen to open the Main dialog box.
2. Click Setup - Network to open the Network dialog box.
3. Select either Enabled or Disabled in the Ping Response section.
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4. Click OK.
For more information on pinging an IP address, see To send a ping request: on page 41.
Configuring the IP address
To configure the IP address:
1. If the OSCAR interface is not open, press Print Screen to open the Main dialog box.
2. Click Setup - Network to open the Network dialog box, then click Set IP Address... to open the
IP Setup dialog box shown in Figure 3.12.
Figure 3.12: OSCAR Interface IP Setup Dialog Box
3. Select either IPv4 or IPv6.
4. Either select or deselect the DHCP checkbox.
NOTE: If you select the DHCP checkbox, any information that you enter in the IP Address, Prefix/Netmask and
Gateway fields will be ignored.
5. If you deselected DHCP in step 4, type the desired information in the IP Address, Prefix/
Netmask and Gateway fields.
6. Click OK.
Configuring the DSView 3 server IP address
The DSView IP dialog box allows users to contact and register an unmanaged DSR switch with a
DSView 3 server by specifying the IP address of a DSView 3 server.
To configure the DSView 3 server IP address:
1. If the OSCAR interface is not open, press Print Screen to open the Main dialog box.
2. Click Setup - DSView IP to open the DSView IP dialog box shown in Figure 3.13.
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NOTE: If the DSR switch is already associated with a DSView 3 server, the following message will appear
instead of the DSView IP dialog box: Feature unavailable: This appliance is already being managed by a DSView
system.
3. Enter the DSView 3 software server IP address that you want to contact in the DSView Server
IP Address field.
4. Enter how often (in minutes) you want the DSR switch to attempt to contact the DSView 3
software server in the Retry Interval field.
5. Click OK.
Figure 3.13: OSCAR Interface DSView IP Dialog Box
Assigning device types
To access the OSCAR interface Devices dialog box:
1. If the OSCAR interface is not open, press Print Screen to open the Main dialog box.
2. Click Setup - Devices to open the Devices dialog box shown in Figure 3.14.
NOTE: The Modify button is available only if a configurable switch is selected.
Figure 3.14: OSCAR Interface Devices Dialog Box
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When the DSR switch discovers a cascaded switch, the numbering format changes from a DSR port
only to [DSR port]-[switch port] to accommodate each target device under that switch.
target device using DSR port 6, switch port 2, would be 06-02, and so on.
To assign a device type:
1. In the Devices dialog box, select the desired port number.
2. Click Modify to open the Device Modify dialog box shown in Figure 3.15.
Figure 3.15: OSCAR Interface Device Modify Dialog Box
3. Choose the number of ports supported by your switch and click OK.
4. Repeat steps 1-3 for each port requiring a device type to be assigned.
5. Click OK in the Devices dialog box to save settings.
NOTE: Changes made in the Device Modify dialog box are not saved until you click OK in the dialog box.
Assigning target device names
Use the Names dialog box to identify target devices by name rather than by port number. The
Names list is always sorted by port order. You can toggle between displaying the name or the EID
number of each IQ module, so even if you move the target device to another port, the name and
configuration will be recognized by the switch.
NOTE: When it is initially connected, a target device will not appear in the Names list until it is powered up. Once
an initial connection has been made, it will appear in the Names list even when powered down.
To access the OSCAR interface Names dialog box:
1. If the OSCAR interface is not open, press Print Screen. The Main dialog box appears.
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2. Click Setup - Names to open the Names dialog box shown in Figure 3.16.
Figure 3.16: OSCAR Interface Names Dialog Box
NOTE: If new IQ modules are discovered by the DSR switch, the on-screen list will be automatically updated.
The mouse cursor will change into an hourglass during the update. No mouse or keyboard input will be accepted
until the list update is complete.
To assign names to target devices:
1. In the Names dialog box, select a target device name or port number and click Modify to open
the Name Modify dialog box shown in Figure 3.17.
Figure 3.17: OSCAR Interface Name Modify Dialog Box
2. Type a name in the New Name box. Names of target devices may contain all
printable characters.
3. Click OK to transfer the new name to the Names dialog box. Your selection is not saved until
you click OK in the Names dialog box.
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4. Repeat steps 1-3 for each target device in the system.
5. Click OK in the Names dialog box to save your changes.
-or-
Click X or press Escape to exit the dialog box without saving changes.
NOTE: If an IQ module has not been assigned a name, the EID is used as the default name.
To list target devices alphabetically by name:
Press Alt+N or click Name in the Main dialog box.
Commands Dialog Box Functions
From the OSCAR interface Commands dialog box, you can manage your DSR switching system
and user connections, enable the Scan and Broadcast modes and update your firmware.
Table 3.7: Commands to Manage Routine Tasks for Your Target Devices
Features
Purpose
Broadcast
Enable
Begin broadcasting to your target devices. Configure a target device list for broadcasting
under the Setup dialog box.
Scan Enable
Begin scanning your target devices. Set up a target device list for scanning in the Setup
dialog box.
User Status
View and disconnect users.
Display Versions View version information for the DSR switch as well as view and upgrade firmware for
individual IQ modules.
Reset PS/2
Re-establish operation of PS/2 keyboard and mouse.
Ping a specific IP address.
Network Ping
To access the OSCAR interface Commands dialog box:
1. If the OSCAR interface is not open, press Print Screen to open the Main dialog box.
2. Click Commands to open the Commands dialog box shown in Figure 3.18.
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Figure 3.18: OSCAR Interface Commands Dialog Box
Enabling or disabling Broadcasting
To turn Broadcasting on:
1. If the OSCAR interface is not open, press Print Screen to open the Main dialog box.
2. Click Commands to open the Commands dialog box.
3. Select the Broadcast Enable checkbox to activate Broadcasting.
4. From the user station, type the information and perform the mouse movements you wish
to broadcast.
To turn Broadcasting off:
From the Commands dialog box, clear the Broadcast Enable checkbox.
Enabling or disabling Scan mode
To start the Scan mode:
1. If the OSCAR interface is not open, press Print Screen to open the Main dialog box.
2. Click Commands to open the Commands dialog box.
3. Select Scan Enable in the Commands dialog box.
4. Click X to close the Commands dialog box.
NOTE: Scanning will begin as soon as the Scan Enable button is selected.
To cancel Scan mode:
Select a target device if the OSCAR interface is open.
-or-
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Move the mouse or press any key on the keyboard if the OSCAR interface is not open. Scanning
will stop at the currently selected target device.
-or-
From the Commands dialog box, deselect the Scan Enable checkbox.
Viewing and disconnecting user connections
You can view and disconnect users through the User Status dialog box. The username (U) will
always be displayed; however, you can display either the target device name or EID number to
which a user is connected. If there is no user currently connected to a channel, the user field will be
blank and the Server Name field will display Free.
To view current user connections:
1. If the OSCAR interface is not open, press Print Screen to open the Main dialog box.
2. Click Commands - User Status to open the User Status dialog box shown in Figure 3.19.
To disconnect a user:
1. If the OSCAR interface is not open, press Print Screen to open the Main dialog box.
2. Click Commands - User Status to open the User Status dialog box shown in Figure 3.19.
3. Click the letter corresponding to the user to disconnect. The Disconnect dialog box will appear
as shown in Figure 3.20.
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Figure 3.20: OSCAR Interface Disconnect Dialog Box
4. Click OK to disconnect the user and return to the User Status dialog box.
-or-
Click X or press Escape to exit the dialog box without disconnecting a user.
NOTE: If the User Status list has changed since last displayed, the mouse cursor will turn into an hourglass as
the list is automatically updated. No mouse or keyboard input will be accepted until the list update is complete.
Displaying version information
The OSCAR interface enables you to display the version number of the switch firmware and any
auxiliary devices connected to the switch. This information facilitates system troubleshooting and
support. For optimum performance, keep your firmware current.
To display version information:
1. If the OSCAR interface is not open, press Print Screen to open the Main dialog box.
2. Click Commands - Display Versions to open the Version dialog box shown in Figure 3.21.
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Figure 3.21: OSCAR Interface Version Dialog Box
3. To view individual DSRIQ module version information, click DSRIQ to open the DSRIQ
Selection dialog box shown in Figure 3.22.
Figure 3.22: DSRIQ Selection Dialog Box
4. Select a DSRIQ module to view and click the Version button. The DSRIQ Version dialog box
shown in Figure 3.23 appears.
For more information on loading firmware, refer to Flash Upgrades on page 85.
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Figure 3.23: DSRIQ Version Dialog Box
5. Click X to close the DSRIQ Version dialog box.
Speed and USB 1.1 Full Speed.
To enable or disable USB 2.0:
1. If the OSCAR interface is not open, press Print Screen to open the Main dialog box.
2. Click Commands - Display Versions to open the Version dialog box shown in Figure 3.21.
3. Click DSRIQ to open the DSRIQ Selection dialog box shown in Figure 3.22.
4. Select a DSRIQ module to view and click the Version button. The DSRIQ Version dialog box
shown in Figure 3.23 appears.
5. Click Disable to turn off USB 2.0 - and turn on USB 1.1 Full Speed.
-or-
Click Enable to turn off USB 1.1 Full Speed and turn on USB 2.0 Hi Speed.
Resetting your PS/2 keyboard and mouse
NOTE: This function is for Microsoft Windows-based computers only. Resetting the PS/2 on a target device
running any other operating system may require that you reboot that target device.
If your PS/2 keyboard or mouse locks up, you may be able to re-establish operation of these
peripherals by issuing a Reset command. The Reset command sends a hot-plug sequence to the
target device that causes the mouse and keyboard settings to be sent to the DSR switch. With
communication re-established between the target device and the DSR switch, functionality is
restored to the user.
To reset the PS/2 mouse and keyboard values:
1. If the OSCAR interface is not open, press Print Screen to open the Main dialog box.
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2. Click Commands - Reset PS/2. A message box displays requesting that you confirm the reset.
3. In the message box, click OK.
a. A message appears indicating that the mouse and keyboard have been reset.
b. Click OK to close the message box.
-or-
Click X or press Escape to exit without sending a Reset command to the PS/2 mouse
and keyboard.
Sending a ping request
To send a ping request:
1. If the OSCAR interface is not open, press Print Screen to open the Main dialog box.
2. Click Commands to open the Commands dialog box.
3. Click Network Ping to open the Ping dialog box shown in Figure 3.24.
Figure 3.24: OSCAR Interface Ping Dialog Box
4. Enter the IP address that you want to ping in the IP Address to ping field, then click Send Ping.
The result will be displayed in the Result box below the Send Ping button. The result will be
one of the following:
•
•
•
Ping successful!
No response received.
Invalid IP address.
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CHAPTER
Web Interface Operations
4
Overview of the DSR Switch On-Board Web Interface
interface feature provide a built in interface to handle all basic KVM switching needs. For
enhanced functionality and control of multiple devices, users can upgrade to the DSView 3
software package. The DSR switch on-board web interface provides secure “point-and-click” web
browser-based access to control any device attached to your DSR switch.
Table 4.1 shows which operating systems and browsers the DSR switch on-board web
interface supports.
Table 4.1: On-Board Web Interface Supported Operating Systems and Browsers
Browser
®
Microsoft
®
®
InternetExplorer Mozilla
Firefox
version 6.0 SP1 version1.7.3 version 1.0
Operating System
and later
and later
Yes
and later
Yes
Windows 2000 Workstation or Server with Service Pack 2
Yes
®
Windows Server 2003 Standard, Enterprise or Web Edition Yes
Yes
Yes
Windows XP Home Edition or Professional
Yes
Yes
No
No
No
No
No
Yes
Yes
®
Windows Vista
Yes
Yes
®
Red Hat Enterprise Linux 3, 4 and 5
Yes
Yes
®
TM
Sun Solaris 9 and 10
Yes
Yes
®
®
®
Novell SUSE Linux Enterprise 9 and 10
Yes
Yes
Fedora Core 6, 7 and 8
Yes
Yes
®
Mac OS X Tiger (10.4+)
No
Yes
NOTE: Mac OS X requires Firefox 1.5 or later.
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A Video Viewer window allows you to control the keyboard, monitor and mouse functions of
individual target devices connected to the DSR switch in real time. You may also use predefined
global macros to perform actions within the Video Viewer window. For instructions on how to use
the Video Viewer, see Chapter 5. Once the switch has been installed and configured as described in
Chapter 2 and you have set the IP address, you are ready to begin regular operation.
Viewing and Selecting Ports and Servers
Before you can begin a KVM session, you must first login to the DSR switch on-board
web interface.
To log in to the DSR switch on-board web interface:
1. Launch a web browser.
2. In the address field of the browser, enter the IP address or host name assigned to the DSR
switch you wish to access. Use https://xxx.xx.xx.xx or https://hostname as the format.
3. When the browser makes contact with the switch, enter your username and password, then
click Login. The DSR Explorer Window will appear.
NOTE: The default username is Admin with no password.
When a user has been logged in and authenticated, the Avocent DSR Explorer window appears.
From the DSR Explorer window, users may view, access and manage their DSR switch. The
window may also be used to specify system settings and change profile settings.
Figure 4.1 shows the DSR Explorer window areas for the DSR switch, and descriptions follow in
Table 4.2.
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1
2
3
Figure 4.1: Avocent DSR Explorer Window
Table 4.2: Descriptions for Figure 4.1
Number Description
1
Top option bar: Use the top option bar to bookmark a DSR switch on-board web interface window,
refresh the display of a DSR switch on-board web interface window, print a web page, log out of a
software session or access the Avocent Technical Support help page. The name of the logged in
user appears on the left side of the top option bar.
2
3
Side navigation bar: Use the side navigation bar to display the system information you wish to
display or edit, which displays in the content area. The side navigation bar also contains icons in the
top left corner which, when clicked, expand or collapse all nodes.
Content area: Use the content area to display or make changes to the DSR switch on-board web
interface system.
Using the side navigation bar
You can use the side navigation bar to display windows in which you can specify settings or
perform operations. Clicking on a link that does not contain an arrow will display its
corresponding window.
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Using the top option bar
Bookmarking a window
The DSR Explorer window contains a bookmark icon and text in the top option bar. Bookmarking
a window will add a link to the window in the Favorites drop-down menu. You may select the link
at any time to quickly access the bookmarked window.
If you bookmark a window and information related to the window changes, this new information
will appear in the window when you next display the bookmarked window.
If you click BOOKMARK or the bookmark icon after the DSR switch on-board web interface
session has timed out, the User Login window will open and you must log in again.
To bookmark a window:
1. In the top option bar, click BOOKMARK or the bookmark icon. The Add Favorite dialog box
will appear.
2. If you wish, type a name for the window. You may also click the Create in button to create or
specify a folder in which to place the window.
3. Click OK to close the Add Favorite dialog box.
Printing a window
All DSR switch on-board web interface (OBWI) windows contain a print icon in the top option bar.
To print a DSR switch on-board web interface window:
1. In the top option bar, click PRINT or the print icon. The Print dialog box will appear.
2. Specify the options you wish to use for printing the DSR switch on-board web
interface window.
3. Click Print to print the DSR switch on-board web interface window and close the Print
dialog box.
Refreshing a window
A DSR Explorer window may be refreshed at any time by clicking REFRESH or the refresh icon in
the top option bar.
Logging out
A user may log out at any time by clicking the logout icon in the top option bar.
Launching a KVM Session
NOTE: When in IPv4 mode, Java 1.5 or later is required. When in IPv6 mode, Java 1.6 or later is required.
Currently, MAC operating systems only support Java 1.5, so users with MAC operating systems cannot yet
operate in IPv6 mode.
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To launch a KVM session from the DSR Explorer:
1. From the DSR Explorer, select Target Devices in the side navigation bar. A list of available
devices will appear.
2. Click the KVM session link to the right of the target device that you wish to access. The Video
Viewer will launch. For more information on the Video Viewer, see Chapter 5.
If the target device is currently in use, users attempting access will be given an opportunity to force
a connection to the device if their preemption level is equal to or higher than the current user’s.
Users may also launch KVM sessions from the Unit Overview window.
To delete offline IQ modules:
1. If you wish to only list servers that are available and powered, click Appliance - Appliance
Settings - Ports - IQ modules to activate the Appliance IQ modules window.
2. Click the Delete Offline button.
To disconnect an active KVM session (administrator only):
1. Click Appliance - Appliance Settings - Sessions - Active to display a list of active
KVM sessions.
2. Select the checkbox to the left of the session you wish to disconnect and click the
Disconnect button.
Managing the DSR Switch On-Board Web Interface
While not as powerful as the DSView 3 software, the DSR switch on-board web interface provides
several configuration options to tailor the DSR switch to your specific application.
Upgrading IQ modules
The IQ module Flash upgrade feature allows you to update IQ modules with the latest firmware
available. This update can be performed using the DSR switch on-board web interface, DSView 3
software or the OSCAR interface.
After the Flash memory is reprogrammed with the upgrade, the DSR switch performs a soft reset,
which terminates all IQ module sessions. A target device experiencing an IQ module firmware
update may not display, or may display as disconnected. The target device will appear normally
when the Flash update is completed.
NOTE: Check www.avocent.com for firmware upgrade files.
NOTE: IQ modules are automatically updated when the DSR switch is updated. To update your DSR switch
firmware, see Flash Upgrades on page 69 or the DSView 3 Software Online Help.
If issues occur during the normal upgrade process, IQ modules may also be force upgraded
when needed.
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To force upgrade the IQ module firmware using the DSR switch on-board
web interface:
1. From the side navigation bar, select Appliance - Appliance Settings - Ports - IQ modules.
2. Select the IQ modules that you wish to upgrade and click the Upgrade button.
CAUTION: Disconnecting a DSR switch or IQ module or power cycling the user’s computer during a firmware
update may render it inoperable and require it to be returned to the factory for repair.
Managing USB speed
Depending on your IQ module type, you may have the option of choosing either USB 1.1 Full
Speed or USB 2.0 Hi Speed.
To set the IQ module USB Speed:
1. From the side navigation bar, select Appliance - Appliance Settings - Ports - IQ modules.
2. Select the IQ modules that you wish to modify.
3. Click either Set USB 1.1 Speed or Set USB 2.0 Speed.
Rebooting the appliance
Periodically, such as after an upgrade, you may need to reboot the DSR switch.
To reboot the DSR switch remotely:
1. From the side navigation bar, select Appliance - Overview.
2. When the appliance overview window appears, click Tools - Reboot Appliance.
Managing local accounts
The DSR switch on-board web interface provides local and login security through
administrator-defined user accounts. By selecting Local Accounts on the side menu bar,
administrators may add and delete users, define user preemption and access levels and
change passwords.
Access levels
When a user account is added to the on-board web interface, the user may be assigned to any of the
following access levels:
•
•
•
Appliance administrators
User administrators
Users
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Table 4.3: Allowed Operations by Access Level
Access Level
Operation
Configure on-board web interface system-level settings Yes
No
No
No
Configure access rights
Yes
Yes
Add, change and delete user accounts
Yes, for all
Yes, for users and No
access levels useradministrators
only
Change your own password
Access target device
Yes
Yes
Yes
Yes, if allowed
Yes, all target Yes, all target
devices devices
To add a new user account (administrator only):
1. On the side menu bar, select Local Accounts. The current user list will be displayed.
2. Click the Add button.
3. Enter the name and password of the new user in the blanks provided.
4. Select the preemption and access levels for the new user.
5. Click the Save button to complete the process.
To delete a user account (administrator only):
1. On the side menu bar, select Local Accounts. The current user list will be displayed.
2. Click the box to the left of each account that you wish to delete, then click the Delete button.
To edit a user account (administrator or active user only):
1. On the side menu bar, select Local Accounts. The current user list will be displayed.
2. Click the name of the user you wish to edit. A user profile will appear.
3. Edit the user account as needed, then click Save.
Preemption levels
The preemption level of users determines whether they may disconnect another user’s serial or
video (KVM) session with a target device.
DSR switch on-board web interface administrators may specify the preemption level for user
accounts when an account is created. The preemption level may be changed later.
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Preemption levels range from 1-4, with 4 being the highest level. For example, a user with a
preemption level of 4 may preempt other level 4 users, as well as those with a level 1, 2 or 3 setting.
To change the default preemption level (administrator only):
1. Click Appliance - Appliance Settings - Ports - OSCAR.
2. Use the drop-down menu to select the new level and click the Save button.
Configuring virtual media
Virtual media session settings
You can determine the behavior of the appliance during a virtual media session using the options
provided in the on-board web interface Appliance Virtual Media Session Settings screen. Virtual
media session settings include session lock, access mode and encryption level. Table 4.4 describes
the virtual media session settings.
Table 4.4: Virtual Media Session Settings
Setting
Description
Session Lock: The locking option specifies whether a virtual media session is locked to the KVM session on
Virtual Media the target device. When locking is enabled (default) and the KVM session is closed, the virtual
locked to KVM media session will also be closed. When locking is disabled and the KVM session is closed,
session
the virtual media session will remain active.
Drive
Mappings:
Virtual Media
You may set the access mode for mapped drives to read-only or read-write. When the access
mode is read-only, the user will not be able to write data to the mapped drive on the client
workstation. When the access mode is read-write, the user will be able to read and write data
Access Mode from/to the mapped drive. If the mapped drive is read-only by design (for example, certain CD/
DVD drives or ISO images), the configured read-write access mode will be ignored. Setting
the read-only mode can be helpful when a read-write drive such as a mass storage device or
a USB removable media is mapped, and you wish to prevent the user from writing data to it.
Encryption
Level
You may configure zero to four encryption levels for virtual media sessions. Any combination
is valid. The choices are: DES, 3DES, 128-bit SSL and AES. The default is no encryption (no
encryption levels selected).
To configure virtual media in the on-board web interface:
1. Click Appliance - Appliance Settings - Sessions - Virtual Media Settings.
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Figure 4.2: On-board Web Interface Appliance Virtual Media Session Settings screen
2. Either enable or disable the Virtual Media locked to KVM session checkbox.
3. Select a Virtual Media Access Mode (either Read-Only or Read-Write).
4. Select any of the Encryption Levels that you wish to be supported.
5. If the KVM switch supports virtual media, the Virtual Media Access per IQ Module section
lists all USB2 or PS2M IQ modules. The list includes details about each IQ module, including
a virtual media status of Enabled or Disabled.
Select the checkbox next to each IQ module for which you want to enable virtual media and
click Enable VM. The preset virtual media status is Enabled.
-or-
Select the checkbox next to each IQ module for which you want to disable virtual media and
NOTE: If the KVM switch does not support virtual media, the Virtual Media Access per IQ module section and
associated buttons and links are not displayed.
6. Click Save.
See Using Virtual Media on page 75 for more information on virtual media.
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Managing Device Properties
Viewing and changing appliance configuration information
The DSR switch can report most device properties directly through the DSR switch web browser.
NOTE: Users can view all appliance information, but only administrators can change settings.
Table 4.5: Viewing Appliance Information
To do this:
Select this:
Display the unit’s name or type
Appliance - Overview
Display a list of available target devices, their type Target Devices
and status
Enter, change or display the unit’s IP version,
network address, gateway address, subnet mask,
prefix length (if IPv6 mode), MAC address, LAN
speed, DHCP enable status, ICMP ping reply
status, SNMP enable status or primary, secondary
or tertiary DNS servers
Appliance - Appliance Settings - Network
Display the unit’s current firmware revision for
application, boot and Video FPGA
Appliance- Appliance Settings - Versions
Display a list of the attached IQ module and
its status
Appliance - Appliance Settings - Ports - IQ modules
Appliance - Appliance Settings - Sessions - Active
Appliance - Appliance Settings - Sessions - Active
Display a list of active KVM sessions and
their duration
Display a list of active sessions
Display a list of devices attached to the DSR switch Appliance - Connections
VIew the unit’s part number, serial number and
EID number
Appliance - Properties - Identity
Enter or display the unit’s Site, Department
and Location
Appliance - Properties - Location
Enable the Inactivity Timeout
Appliance - Appliance Settings - Sessions - KVM settings
Then click the Enable Inactivity Timeout box
Change the unit encryption level
Appliance - Appliance Settings - Sessions - KVM settings
Then select the level of encryption desired for keyboard/
mouse signals and then video signals
Change the modem time-out settings
Appliance - Appliance Settings - Ports - Modern
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Power Controlling Target Devices
NOTE: You must have administrator privileges to change power control device settings.
If a target device is connected to a power control device outlet, you may power up, power down or
cycle (power target device down and then up) the target device using the DSR switch on-board
web interface.
To power up a target device:
1. Select Appliance - Appliance Settings - Ports - Power Units from the DSR Explorer window.
2. Click the name of the unit you wish to power up, and select Sockets.
3. Select the checkbox to the left of the device that you wish to power.
4. Click the On button.
To power down a target device:
1. Select Appliance - Appliance Settings - Ports - Power Units - Sockets from the DSR Explorer
window. The sockets window will appear.
2. Select the checkbox to the left of the device that you wish to power down.
3. Click the Off button.
To power cycle a target device:
1. Select Appliance - Appliance Settings - Ports - Power Units - Sockets from the DSR Explorer
window. The sockets window will appear.
2. Select the checkbox to the left of the device that you wish to cycle.
3. Click the Cycle button.
To change the minimum on time, off time or wake up state:
1. Select Appliance - Appliance Settings - Ports - Power Units - Sockets from the DSR Explorer
window. The sockets window will appear.
2. Click the socket name that you wish to modify.
3. Use the drop-down windows to alter the desired settings.
4. Click the Save button to exit.
To view device details regarding the connected SPC device:
Select Appliance - Appliance Settings - Ports - Power Units - Settings from the DSR
Explorer window.
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Configuring LDAP
LDAP is a vendor-independent protocol standard used for accessing, querying and updating a
directory using TCP/IP. Based on the X.500 Directory Services model, LDAP is a global directory
structure that supports strong security features including authentication, privacy and integrity.
If individual user accounts are stored on an LDAP-enabled directory service, such as Active
Directory, you can use the directory service to authenticate users. The default values given for the
LDAP search and query parameters are defined for use with Active Directory.
The settings made in the on-board web interface let you configure your authentication
configuration parameters. The software sends the username, password and other information to the
appliance, which then determines whether the user has permission to view or change configuration
parameters for the appliance in the on-board web interface.
NOTE: Unless otherwise specified, the LDAP default values should be used unless Active Directory has been
reconfigured. Modifying the default values may cause LDAP authentication server communication errors.
LDAP Overview parameters
On the LDAP Overview page in the on-board web interface, you can configure the LDAP
authentication priority and the parameters that define LDAP server connection information.
LDAP authentication priority
In the LDAP Priority section of the on-board web interface, you can disable LDAP, or you can set
the authentication priority by choosing whether local authentication or LDAP authentication should
happen first.
To configure LDAP authentication priority parameters:
1. Select Appliance - Appliance Settings - User Accounts - LDAP Accounts - Overview.
2. Select either LDAP Disabled, LDAP before Local or LDAP after Local for the LDAP Priority.
3. Click Save.
LDAP servers
The Address fields specify the host names or IP addresses of the primary and secondary LDAP
servers. The secondary LDAP server is optional.
The Port fields specify the User Datagram Protocol (UDP) port numbers that communicate with the
LDAP servers. The default value is 389 for non-secure LDAP and 636 for secure LDAP (LDAPS).
The default Port ID is automatically entered by the software when an access type is specified.
The Access Type radio buttons specify how a query is sent to each LDAP target device. When
using LDAP, all usernames, passwords and other information sent between an appliance and LDAP
server are sent as non-secure clear text. Use LDAPS for secure encrypted communication between
an appliance and LDAP server.
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Figure 4.3: LDAP Overview Page in the On-Board Web Interface
To configure LDAP server parameters:
1. Select Appliance - Appliance Settings - User Accounts - LDAP Accounts - Overview.
2. Identify the primary and secondary server address, port and access type in the
appropriate fields or radio buttons.
3. Click Save.
LDAP Search parameters
On the LDAP Search page, you can configure the parameters used when searching for LDAP
directory service users.
Use the Search DN field to define an administrator-level user that the appliance uses to log into the
directory service. Once the appliance is authenticated, the directory service grants it access to the
directory to perform the user authentication queries specified on the LDAP Query page. The default
values are cn=Administrator, cn=Users, dc=yourDomainName and dc=com and may be modified.
For example, to define an administrator Distinguished Name (DN) for test.view.com, type
cn=Administrator, cn=Users, dc=test, dc=view, and dc=com. Each Search DN value must be
separated by a comma.
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The Search Password field is used to authenticate the administrator or user specified in the Search
DN field.
Use the Search Base field to define a starting point from which LDAP searches begin. The
modifiable default values are dc=yourDomainName and dc=com. For example, to define a search
base for test.com, type dc=test, dc=com. Each Search Base value must be separated by a comma.
The UID Mask field specifies the search criteria for User ID searches of LDAP target devices. The
format should be in the form <name>=<%1>. The default value is sAMAccountName=%1, which
is correct for use with Active Directory. This field is required for LDAP searches.
Figure 4.4: LDAP Search Page in the On-Board Web Interface
To configure LDAP search parameters:
1. Select Appliance - Appliance Settings - User Accounts - LDAP Accounts - Search.
2. Enter the appropriate information in the Search DN, Search Password, Search Base and UID
Mask fields.
3. Click Save.
NOTE: These options cannot be changed if the LDAP Priority is set to LDAP Disabled on the Overview screen.
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LDAP Query parameters
On the LDAP Query page, you can configure the parameters used when performing user
The appliance performs two different types of queries. Query Mode (Appliance) is used to
authenticate administrators and users attempting to access the appliance itself. Query Mode (Target
Device) is used to authenticate users that are attempting to access attached target devices.
Additionally, each type of query has three modes that utilize certain types of information to
determine whether or not an LDAP user has access to an appliance or connected target devices. See
Appliance and Target Device Query Modes on page 58 for detailed information on each mode.
You can configure the following settings on the LDAP Query Page:
•
The Query Mode (Appliance) parameters determine whether or not a user has access to
the appliance.
•
The Query Mode (Target Device) parameters determine whether or not a user has user access
to target devices connected to an appliance. The user does not have access to the appliance,
unless granted by Query Mode (Appliance).
•
•
The Group Container, Group Container Mask and Target Mask fields are only used for group
query modes and are required when performing an appliance or device query.
The Group Container field specifies the organizational unit (ou) created in Active Directory by
the administrator as the location for group objects. Group objects are Active Directory objects
that can contain users, computers, contacts and other groups. Group Container is used when
Query Mode is set to Group Attribute. Each group object, in turn, is assigned members to
associate with a particular access level for member objects (people, appliances and target
devices). The access level associated with a group is configured by setting the value of an
attribute in the group object. For example, if the Notes property in the group objects is used to
implement the access control attribute, the Access Control Attribute field on the LDAP Query
Page should be set to info. Setting the Notes property to KVM User Admin causes the
members of that group to have user administration access to the appliances and target devices
that are also members of that same group.
•
property, available in group and user objects shown in Active Directory Users and Computers
(ADUC), is stored internally in the directory, in the value of the info attribute. ADUC is a
Microsoft Management Console snap-in for configuring Active Directory. It is started by
selecting Start - Programs - Administrative Tools - Active Directory Users and Computers.
This tool is used to create, configure and delete objects such as users, computers and groups.
See Figure 4.6 on page 59 and Figure 4.7 on page 60 for more information.
•
•
The Group Container Mask field defines the object type of the Group Container, which is
normally an organizational unit. The default value is “ou=%1”.
The Target Mask field defines a search filter for the target device. The default value is
“cn=%1”.
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•
The Access Control Attribute field specifies the name of the attribute that is used when the
query modes are set to User Attribute or Group Attribute. The default value is info.
Figure 4.5: LDAP Query Page in the On-board Web Interface
To configure LDAP query parameters:
1. Select Appliance - Appliance Settings - User Accounts - LDAP Accounts - Query.
2. Select either Basic, User Attribute or Group Attribute for the Appliance Query Mode and the
Target Device Query Mode.
3. Enter the appropriate information in the Group Container, Group Container Mask, Target Mask
and Access Control Attribute fields.
4. Click Save.
NOTE: These options cannot be changed if the LDAP Priority is set to LDAP Disabled on the Overview screen.
Appliance and Target Device Query Modes
One of three different modes can each be used for Query Mode (Appliance) and Query Mode
(Target Device):
•
Basic – A username and password query for the user is made to the directory service. If they
are verified, the user is given appliance administrator access to the appliance and any attached
target devices for Query Mode (Appliance), or to any selected target device for Query Mode
(Target Device).
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•
User Attribute – A username, password and Access Control Attribute query for the appliance
user is made to the directory service. The Access Control Attribute is read from the user object
(the user account) in Active Directory.
If the KVM Appliance Admin value is found, the user is given appliance administrator access
to the appliance and any attached target devices for Query Mode (Appliance), or to any
selected target device for Query Mode (Target Device).
If the KVM User Admin value is found, the user is given user administrator access to the
appliance and attached target devices for Query Mode (Appliance), or to any selected target
device for Query Mode (Target Device).
If the KVM User value is found, the user is given User access to the appliance for Query Mode
(Appliance), or to any selected target device for Query Mode (Target Device).
NOTE: If none of the three values are found, the user is given no access to the appliance and target devices for
Query Mode (Appliance) or to any selected target device for Query Mode (Target Device), unless the user has
User Admin or Appliance Admin privileges to the appliance.
The following are examples showing how the KVM Appliance Admin and KVM User Admin
attribute modes are defined in Active Directory for a user named John Smith, stored in the
ADUC. You can access the ADUC by selecting Start - Programs - Administrative Tools -
Active Directory Users and Computers.
Figure 4.6: Active Directory - KVM User
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Figure 4.7: Active Directory - KVM Appliance Admin
•
Group Attribute – A username, password and group query is made to the directory service for
an appliance and attached target devices when using Query Mode (Appliance), or for a selected
target device when using Query Mode (Target Device). If a group is found containing the user
and the appliance name, the user is given access to the appliance or attached target devices,
depending on the group contents, when using Query Mode (Appliance). If a group is found
containing the user and target device IDs, the user is given access to the selected target device
connected to the appliance when using Query Mode (Target Device).
Groups can be nested to a maximum of 16 levels in depth. Use nesting to create groups within
other groups. For example, you may have a top-level group named Computers that contains a
member named R&D, which is a group. The R&D group may contain a member named
Domestic, which is a group, and so on.
The following is an example of groups defined in Active Directory.
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Figure 4.8: Active Directory - Define Groups
Setting up Active Directory for performing queries
Before you can use any of the querying modes for units, you must first make changes to Active
Directory so that the selected querying mode can assign the applicable authorization level for
the user.
To set up group queries:
1. Log into Windows with administrator privileges.
2. Open Active Directory software.
3. Create an organizational unit to be used as a group container.
4. Create a computer object in Active Directory with a name identical to the switching system
name for querying appliances (specified in the Appliance Overview screen of the OBWI), or
identical to the attached target devices for querying target devices. The name must match
exactly, including case.
5. The appliance names and target device names used for group queries are stored in the
appliance. The appliance name specified in the Appliance Overview screen of the OBWI and
target device names must identically match the object names in Active Directory. Each
appliance name and target device name may be comprised of any combination of upper-case
and lower-case letters (a-z, A-Z), digits (0-9) and hyphens (-). You cannot use spaces and
periods (.) or create a name that consists entirely of digits. These are Active
Directory constraints.
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NOTE: The factory default name in earlier versions contains a space that must be removed by editing the
switching system name in the Appliance Overview screen of the OBWI.
6. Create one or more groups under the group container organizational unit.
7. Add the usernames and target device and appliance objects to the groups you created in step 5.
8. Specify the value of any attribute being used to implement the access control attribute. For
example, if you are using info as the attribute in the Access Control Attribute field and using
the Notes property in the group object to implement the access control attribute, the value of
the Notes attribute in Active Directory may be set to one of the three available access levels
(KVM User, KVM User Admin or KVM Appliance Admin) for the group object. The
members of the group may then access the appliances and target devices at the specified
access level.
NOTE: If none of the three values are found, the user is granted user level access to any appliance or target
device listed in a group with the username.
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CHAPTER
The Video Viewer
5
The Video Viewer Window
The Video Viewer is used to conduct a KVM session with the target devices attached to a DSR
switch using the on-board web interface. When you connect to a device using the Video Viewer,
the target device desktop appears in a separate window containing both the local and the target
device cursor. The Video Viewer window supports either a 3- or 5-button mouse.
The DSR switch on-board web interface software uses a Java-based program to display the Video
Viewer window. The DSR switch on-board web interface automatically downloads and installs the
Video Viewer the first time it is opened.
NOTE: When in IPv4 mode, Java 1.5 or later is required. When in IPv6 mode, Java 1.6 or later is required.
Currently, MAC operating systems only support Java 1.5, so users with MAC operating systems cannot yet
operate in IPv6 mode.
NOTE: The DSR switch on-board web interface does not install the Java Resource Engine (JRE). The JRE is
available as a free download from http://www.sun.com for PC users and from http://www.apple.com for
Mac users.
NOTE: The DSR switch on-board web interface uses system memory to store and display images within Video
Viewer windows. Each opened Video Viewer window requires additional system memory:
• An 8-bit color setting on the client PC requires 1.4 MB of memory per Video Viewer window.
• A 16-bit color setting requires 2.4 MB and a 32-bit color setting requires 6.8 MB.
Opening more than four simultaneous Video Viewer windows may affect system performance and is not
recommended. If you attempt to open more Video Viewer windows than your system memory allows, you will
receive an out-of-memory error and the requested Video Viewer window will not open.
If the device you are attempting to access is currently being viewed by another user, you will be
prompted to preempt the other users if your preemption level is equal to or greater than theirs. An
appliance administrator can also disconnect an active user via the Active Session page. For more
information, see To disconnect an active KVM session (administrator only): on page 47.
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Launching a KVM Session
NOTE: When using a non-proxied connection, video performance over a slower network connection may be less
than optimal. Since certain color settings (such as Grayscale) use less network bandwidth than others (such as
Best Color), changing the color settings can increase video performance. For optimal video performance over a
slower network connection, Avocent recommends a color setting such as Grayscale/Best Compression or Low
Color/High Compression. See 1024 x 768 768 x 576 960 x 720 704 x 528 896 x 672 640 x 480 832 x 624 on
page 68 for more information.
NOTE: If a user connects to a target device with a higher screen resolution than the local computer, the Video
Viewer window will display a portion of the target device screen, with scroll bars for viewing the remainder of the
screen. The user may view the entire screen by adjusting the resolution on the target device, the local computer
or both.
To launch a KVM session from the DSR Explorer window:
1. Click on a device listed on the Target Devices screen to open the unit overview window.
2. Click the KVM Session link to open the Video Viewer in a new window.
Session time-out
A remote session can time-out when no activity occurs in a Session window for a specified time.
The session time-out value can be configured in the Appliance KVM Session Settings window. The
specified time-out value will be used the next time the switch on-board web interface is accessed.
To enable, disable or configure the session time-out:
2. Select the desired setting for the Enable Activity Timeout box.
3. If necessary, select the time limit for the inactivity time-out.
Video Viewer Window Features
Figure 5.1 shows the Video Viewer window areas. Descriptions follow in Table 5.1.
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Chapter 5: The Video Viewer
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2
4
3
5
6
7
1
8
9
Figure 5.1: Video Viewer Window (Normal Window Mode)
Table 5.1: Descriptions for Figure 5.1
Number Description
1
Title Bar: Displays the name of the server being viewed. When in Full Screen mode, the title bar
disappears and the server name appears between the menu and toolbar.
2
3
Menu and toolbar: Enables you to access many of the features in the Video Viewer window. The
menu and toolbar is in a show/hide state if the thumbtack has not been used. Place your cursor
over the toolbar to display the menu and toolbar. Up to ten commands and/or macro group buttons
can be displayed on the toolbar. By default, the Single Cursor Mode, Refresh, Automatic Video
Adjust and Align Local Cursor buttons appear on the toolbar. For more information, see the
Changing the toolbar on page 66 and the Using Macros on page 80.
4
5
Macro buttons: Commonly used keyboard sequences that can be sent to the target device.
Minimize button: Minimizes the display of the Video Viewer window into the task bar at the bottom of
the local computer.
6
Maximize button: Changes the window to Full Screen mode, which expands the accessed device
desktop to fill the entire screen. Expanding the window causes the following to occur:
•
•
•
The title bar disappears.
The server name appears between the menu and toolbar.
The Maximize button changes to a Normal Window Mode button and appears on the toolbar.
Clicking the button toggles the Video Viewer window to Normal Window mode.
The Close button appears on the toolbar.
•
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Table 5.1: Descriptions for Figure 5.1 (Continued)
Number Description
7
Close button: Closes the Video Viewer window.
NOTE: The Close button may not be present for all operating systems.
Accessed device desktop: Interacts with your device through this window.
Frame: Resizes the Video Viewer window by clicking and holding on the frame.
8
9
Changing the toolbar
You can choose the amount of elapsed time before the toolbar hides in the Video Viewer window
when it is in show/hide state (that is, not locked in place by the thumbtack).
To specify a toolbar hide time:
1. Select Tools - Session Options from the Video Viewer window menu.
-or-
Click the Session Options button.
The Session Options dialog box appears.
2. Click the Toolbar tab.
3. Use the arrow keys to specify the number of elapsed seconds prior to hiding the toolbar.
4. Click OK to save your changes and close the dialog box.
Setting the window size
NOTE: The View - Scaling command is not available if the Video Viewer window is in Full Screen mode or to
non-primary users of a shared session.
When the DSR switch on-board web interface is used for the first time, any open Video Viewer
windows display at a resolution of 1024 x 768 until the user changes the value. Each Video Viewer
window can be set to a different resolution.
The DSR switch on-board web interface automatically adjusts the display if the window size
changes during a session as long as autoscaling is enabled. If the target device resolution changes
any time during a session, the display adjusts automatically.
To change the Video Viewer window resolution:
1. Select the View - Scaling command.
2. Click on the desired resolution.
Adjusting the view
Using menus or task buttons in the Video Viewer window, you can do the following:
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•
•
•
Align the mouse cursors.
Refresh the screen.
Enable or disable Full Screen mode. When Full Screen mode is enabled, the image adjusts to
fit the desktop up to a size of 1024 x 768. If the desktop has a higher resolution, the
following occurs:
•
The full-screen image is centered in the desktop, and the areas surrounding the Video
Viewer window are black.
•
The menu and toolbar are locked so that they are visible at all times.
•
•
Enable automatic, full or manual scaling of the session image:
•
•
•
With full scaling, the desktop window remains fixed and the device image scales to fit
the window.
With automatic scaling, the desktop window is sized to match the resolution of the server
being viewed.
With manual scaling, a drop-down menu of supported image scaling resolutions
is displayed.
Change the color depth of the session image.
To align the mouse cursors:
Click the Align Local Cursor button in the Video Viewer window toolbar. The local cursor should
align with the cursor on the remote device.
NOTE: If cursors drift out of alignment, turn off mouse acceleration in the attached device.
To refresh the screen:
Click the Refresh Image button in the Video Viewer window.
-or-
Select View - Refresh from the Video Viewer window menu.
The digitized video image is completely regenerated.
To enable or disable Full Screen mode:
1. To enable Full Screen mode, click the Maximize button.
-or-
Select View - Full Screen from the Video Viewer window menu.
The desktop window disappears and only the accessed device desktop is visible. The screen
resizes up to a maximum of 1024 x 768. If the desktop has a higher resolution, then a black
background surrounds the full screen image. The floating toolbar appears.
-or-
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2. To disable Full Screen mode, click the Full Screen Mode button on the floating toolbar to
return to the desktop window.
To enable full or manual scaling:
To enable full scaling, select View - Scaling from the Video Viewer window menu. The device
image scales automatically to the resolution of the server being viewed.
-or-
To enable manual scaling, select View - Scaling from the Video Viewer window menu. Choose the
dimension to scale the window. Available manual scaling sizes are as follows:
1024 x 768
960 x 720
896 x 672
832 x 624
768 x 576
704 x 528
640 x 480
Adjusting color depth
The Dambrackas Video Compression® (DVC) algorithm enables users to adjust the number of
viewable colors in a remote session window. You can choose to display more colors for the best
fidelity or fewer colors to reduce the volume of data transferred on the network.
Video Viewer windows can be viewed using the Best Color Available (slower updates), Best
Compression (fastest updates), a combination of Best Color and Best Compression or in Grayscale.
You can specify the color depths of individual ports and channels by selecting the View - Color
command in a remote session window. These settings are saved individually per channel.
Additional video adjustment
Generally, the Video Viewer window automatic adjustment features optimize the video for the best
possible view. However, users can fine-tune the video with the help of Avocent Technical Support
by selecting the Tools - Manual Video Adjust command in the Video Viewer window menu or
clicking the Manual Video Adjust button. This displays the Manual Video Adjust dialog box. Video
adjustment is a per target setting.
Users can also verify the level of packets per second required to support a static screen by
observing the packet rate located in the lower left-hand corner of the dialog box.
To manually adjust the video quality of the window:
NOTE: The following video adjustments should be made only on the advice and with the help of Avocent
Technical Support.
1. Select Tools - Manual Video Adjust from the Video Viewer window menu.
-or-
Click the Manual Video Adjust button.
The Manual Video Adjust dialog box appears. Figure 5.2 shows the dialog box, and
descriptions follow in Table 5.2.
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2
6
7
3
8
1
5
4
9
10
11
12
13
14
Figure 5.2: Manual Video Adjust Dialog Box
Table 5.2: Descriptions for Figure 5.2
Number Description
Number Description
1
2
3
4
5
6
7
Image Capture Width
Pixel Sampling/Fine Adjust
Image Capture Horizontal Position
Image Capture Vertical Position
Contrast
8
Pixel Noise Threshold
Automatic Video Adjustment
Refresh Image
9
10
11
12
13
14
Adjustment bar
Video Test Pattern
Performance Monitor
Close button
Brightness
Block Noise Threshold
2. Click the icon corresponding to the feature you wish to adjust.
3. Move the Contrast slider bar and then fine-tune the setting by clicking the Min (-) or Max (+)
buttons to adjust the parameter for each icon pressed. The adjustments display immediately in
the Video Viewer window.
4. When finished, click Close to exit the Manual Video Adjust dialog box.
Target video settings
The Image Capture Width, Pixel Sampling/Fine Adjust, Image Capture Horizontal Position and
Image Capture Vertical Position adjustments affect how the target video is captured and digitized
and are seldom changed.
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The image capture parameters are automatically changed by the Automatic Adjustment function. A
special image is required on the target in order to make accurate adjustments independently.
Contrast and brightness
If the image in the Video Viewer window is too dark or too light, select Tools - Automatic Video
Adjust or click the Automatic Video Adjust button. This command is also available in the Video
Adjustments dialog box. In most cases, this corrects video issues.
When clicking Auto Adjust several times does not set the contrast and brightness as desired,
adjusting the contrast and brightness manually can help. Increase the brightness. Do not go more
than 10 increments before moving the contrast. Generally, the contrast should be moved very little.
Detection thresholds
In some cases, noise in the video transmission keeps the packets/sec count up, which is indicated by
little dots changing in the area of the cursor when it is moved. Varying the threshold values may
result in “quieter” screens and can improve cursor tracking.
You can modify Noise Threshold and Priority Threshold values if you are using standard video
compression. You can also modify Block Noise Threshold and Pixel Noise Threshold values. You
can restore default threshold values by clicking Auto Adjust Video.
Block Noise Threshold and Pixel Noise Threshold
The Block Noise Threshold and Pixel Noise Threshold values set the minimum color levels in
terms of changed video blocks and pixels per thousand that are allowed.
•
Increasing the value reduces the network bandwidth. Decreasing the value makes the size of
these artifacts smaller.
•
The Pixel Noise Threshold sets the minimum color change in a single pixel. Decreasing the
value reduces the number of low-contrast artifacts, but increases network bandwidth.
See Adjusting the view on page 66 for information about changing the color depth.
Automatic video adjustment
In most cases, you do not need to alter the Video Settings from the default. The system
automatically adjusts and uses the optimal video parameters. The DSR switch on-board web
interface performs best when the video parameters are set such that no (0) video packets are
transmitted for a static screen.
You can easily adjust your video parameters to ideal settings by clicking on the Auto Adjust Video
button in the Manual Video Adjust dialog box.
NOTE: You can also select Tools - Automatic Video Adjust from the Video Viewer window menu or click the
Automatic Video Adjust toolbar icon to automatically adjust the video.
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Refresh Image
Clicking the Refresh Image button in the Manual Video Adjust dialog box completely regenerates
the digitized video image.
NOTE: You can also select View - Refresh from the Video Viewer window menu to refresh the image.
Video Test Pattern
Clicking the Video Test Pattern button in the Manual Video Adjust dialog box toggles a display of
a video test pattern. Click the Video Test Pattern button again to toggle back to a normal
video image.
Adjusting mouse options
The Video Viewer window mouse options affect cursor type, Cursor mode, scaling, alignment and
resetting. Mouse settings are device-specific; that is, they may be set differently for each device.
NOTE: If the device does not support the ability to disconnect and reconnect the mouse (almost all newer PCs
do), then the mouse will become disabled and the device will have to be rebooted.
Cursor type
choose no cursor or the default cursor.
In Single Cursor mode, the display of the local (second) cursor in the Video Viewer window turns
off and only the target device mouse pointer is visible. The only mouse movements that appear are
those of the target device remote cursor. Use Single Cursor mode when there is no need for a local
cursor. Figure 5.3 shows both the Remote Cursor and the Local Cursor displayed in the Video
Viewer window.
1
2
Figure 5.3: Video Viewer Window with Local and Remote Cursors Displayed
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Table 5.3: Descriptions for Figure 5.3
Number
Description
Remote Cursor
Local Cursor
1
2
The Cursor mode status of the Video Viewer window displays in the title bar, including the
keystroke that will exit Single Cursor mode. You can define the keystroke that will exit Single
Cursor mode in the Session Options dialog box.
NOTE: When using a device that captures keystrokes before they reach the client, you should avoid using those
keys to restore the mouse pointer.
To enter Single Cursor mode:
Select Tools - Single Cursor Mode from the Video Viewer window menu.
-or-
Click the Single Cursor Mode button.
The local cursor does not appear and all movements are relative to the target device.
To select a key for exiting Single Cursor mode:
1. Select Tools - Session Options from the Video Viewer window menu.
-or-
Click the Session Options button.
The Session Options dialog box appears.
2. Click the Mouse tab.
3. Select a terminating keystroke from the drop-down menu in the Single Cursor mode area.
4. Click OK to save settings.
When you enable Single Cursor mode, you can press the specified key to return to Regular
Desktop mode.
To exit Single Cursor mode:
Press the key on the keyboard that is identified in the title bar.
To change the mouse cursor setting:
1. Select Tools - Session Options from the Video Viewer window menu.
-or-
Click the Session Options button.
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The Session Options dialog box appears.
2. Click the Mouse tab.
3. Select a mouse cursor type in the Local Cursor panel.
4. Click OK to save settings.
Mouse scaling
Some earlier versions of Linux did not support adjustable mouse accelerations. For installations
that must support these earlier versions, you can choose among three preconfigured mouse scaling
options or set your own custom scaling. The preconfigured settings are Default (1:1), High (2:1) or
Low (1:2):
•
In a 1:1 scaling ratio, every mouse movement on the desktop window sends an equivalent
mouse movement to the server.
•
•
In a 2:1 scaling ratio, the same mouse movement sends a 2X mouse movement.
In a 1:2 scaling ratio, the value is 1/2X.
To set mouse scaling:
1. Select Tools - Session Options from the Video Viewer window menu.
-or-
Click the Session Options button.
The Session Options dialog box appears.
2. Click the Mouse tab.
3. To use one of the preconfigured settings, check the appropriate radio button.
-or-
To set custom scaling:
a. Click the Custom radio button to enable the X and Y fields.
b. Type a scaling value in the X and Y fields. For every mouse input, the mouse movements
are multiplied by the respective X and Y scaling factors. Valid input range is 0.25-3.00.
Vendor-specific video settings
Video settings vary significantly among manufacturers. Avocent maintains an online database of
optimized video settings for various video cards, particularly Sun-specific ones. This information
can be obtained from Avocent’s online knowledge base or by calling Avocent technical support.
Mouse alignment and synchronization
Because the DSR switch on-board web interface cannot get constant feedback from the mouse,
there are times when the mouse on the DSR switch may lose sync with the mouse on the host
system. If your mouse or keyboard no longer responds properly, you can align the mouse to
re-establish proper tracking.
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Alignment causes the local cursor to align with the remote server’s cursor. Resetting causes a
simulation of a mouse and keyboard reconnect as if you had disconnected and reconnected them.
To realign the mouse:
Click the Align Local Cursor button in the Video Viewer window toolbar.
Avocent Mouse Sync
Enabling Avocent Mouse Sync in the KVM session profile provides improved mouse tracking on
the target device. If Avocent Mouse Sync is enabled, it is not necessary to disable mouse
acceleration on the target device.
NOTE: You may only use Avocent Mouse Sync when you are using a USB2 IQ module and the target device is
running on a Windows or Macintosh operating system.
To set Avocent Mouse Sync from the Video Viewer:
1. Select Tools - Session Options from the Video Viewer menu or click the Session Options
button. The Session Options dialog box appears.
Figure 5.4: Video Viewer Session Options Dialog Box
2. Click the Mouse tab.
3. In the Avocent Mouse Sync section, the current status is shown. Select the Enable
Synchronization checkbox to enable Avocent Mouse Sync.
-or-
Deselect the Enable Synchronization checkbox to disable Avocent Mouse Sync.
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NOTE: On supported system configurations, the Avocent Mouse Sync status is Available. If you are using a
USB2 IQ module but the target device cannot support the Avocent Mouse Sync protocol, the status is
Unavailable. If you are not using a USB2 IQ module, the status is Not Supported.
4. Click OK.
Using Virtual Media
The virtual media feature allows the user on the client workstation to map a physical drive on that
machine as a virtual drive on a target device. The client may also add and map an ISO or floppy
image file as a virtual drive on the target device. You may have one CD drive and one mass storage
device mapped concurrently.
•
CD drive.
•
A floppy drive, USB memory device or other media type is mapped as a virtual mass
storage device.
For information on configuring virtual media settings using the on-board web interface, see
Configuring virtual media on page 50.
Requirements
The target device must be connected to the KVM switch and with an IQ module that both support
virtual media.
The target device must be intrinsically able to use the types of USB2-compatible media that you
virtually map. In other words, if the target device does not support a portable USB memory device,
you cannot map that on the client machine as a virtual media drive on the target device.
The user (or user group to which the user belongs) must have permission to establish virtual media
sessions and/or reserved virtual media sessions to the target device. See Access levels on page 48.
Only one virtual media session may be active to a target device at one time.
Sharing and preemption considerations
The KVM and virtual media sessions are separate; therefore, there are many options for sharing,
reserving or preempting sessions. The DSView 3 software has the flexibility to accommodate the
system needs.
For example, the KVM and virtual media sessions may be locked together. In this mode, when a
KVM session is disconnected, so is the associated virtual media session. If the sessions are not
locked together, the KVM session can be closed but the virtual media session will remain active.
This could be desirable if a user is performing a time-intensive task using the virtual media session
(such as an operating system load), and wants to establish a KVM session with a different target
device to perform other functions while the operating system load progresses.
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Once a target device has an active virtual media session without an associated active KVM session,
two situations can occur - the original user (User A) can reconnect or a different user (User B) can
connect to that channel. You may set an option in the Virtual Media dialog box (Reserved) that
allows only the User A to access that channel with a KVM session.
If User B is allowed to access that session (the Reserved option is not enabled), User B could
control the media that is being used in the virtual media session. By using the Reserved option in a
tiered environment, only User A could access the lower switch and the KVM channel between the
upper switch and lower switch would be reserved for User A.
Virtual Media dialog box
The Virtual Media dialog box is a program that manages the mapping and unmapping of virtual
media. The dialog box displays all the physical drives on the client’s workstation that can be
mapped as virtual drives. You may also add ISO and floppy image files and then map them using
the Virtual Media dialog box.
After a device is mapped, the Virtual Media dialog box Details View displays information about
the amount of data transferred and the time elapsed since the device was mapped.
You may specify that the virtual media session is reserved. When a session is reserved, and the
associated KVM session is closed, another user cannot launch a KVM session to that target device.
If a session is not reserved, another KVM session may be launched.
You may also reset the USB2 IQ module from the Virtual Media dialog box. This action will reset
every form of USB media on the target device, and should therefore be used with caution, and only
when the target device is not responding.
Opening a virtual media session
To launch a virtual media session:
Select Tools - Virtual Media from the Video Viewer menu. The Virtual Media dialog box
will appear. To make this a reserved session, click Details, then select the Reserved checkbox.
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Figure 5.5: Video Viewer Virtual Media Dialog Box
To map a virtual media drive:
1. Open a virtual media session from the Video Viewer menu by selecting Tools - Virtual Media.
2. To map a physical drive as a virtual media drive:
a. In the Virtual Media dialog box, click the Mapped checkbox next to the drive(s) you wish
to map.
b. If you wish to limit the mapped drive to read-only access, click the Read Only checkbox
next to the drive. If the virtual media session settings were previously configured so that
all mapped drives must be read only, this checkbox will already be enabled and cannot
be changed.
You might wish to enable the Read Only checkbox if the session settings enabled read and
write access, but you wished to limit a particular drive’s access to read only.
3. To add and map an ISO or floppy image as a virtual media drive:
a. In the Virtual Media dialog box, click Add Image.
b. The common file dialog box will appear, with the directory containing disk image files
(that is, those ending in .iso or .img) displayed. Select the desired ISO or floppy image file
and click Open.
-or-
If the client workstation’s operating system supports drag-and-drop, select the desired ISO
or floppy image file from the common file dialog box and drag it onto the Virtual Media
dialog box.
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c. The file’s header is checked to ensure it is correct. If it is, the common file dialog box will
close and the chosen image file will appear in the Virtual Media dialog box, where it can
be mapped by clicking the Mapped checkbox.
d. Repeat steps a through c for any additional ISO or floppy images you wish to add. You
may add any number of image files (up to the limits imposed by memory), but you may
only have one virtual CD or virtual mass storage mapped concurrently.
If you attempt to map too many drives (one CD and one mass storage device) or too many
drives of a particular type (more than one CD or mass storage device), a message will be
displayed. If you still wish to map a new drive, you must first unmap an existing mapped drive,
then map the new drive.
After a physical drive or image is mapped, it may be used on the target device.
To unmap a virtual media drive:
1. In the Virtual Media dialog box, uncheck the Mapped checkbox next to the drive you wish
to unmap.
2. You will be prompted to confirm. Confirm or cancel the unmapping.
3. Repeat for any additional virtual media drives you wish to unmap.
To display virtual media drive details:
In the Virtual Media dialog box, click Details. The dialog box expands to display the Details table.
Each row indicates:
•
•
•
•
Target Drive - Name used for the mapped drive, such as Virtual CD 1 or Virtual CD 2.
Mapped to - Identical to Drive information that appears in the Client View Drive column.
Read Bytes and Write Bytes - Amount of data transferred since the mapping.
Duration - Elapsed time since the drive was mapped.
To close the Details view, click Details again.
To reset all USB devices on the target device:
NOTE: The USB reset feature resets every USB device on the target device, including the mouse and keyboard.
It should only be used when the target device is not responding.
1. In the Virtual Media dialog box, click Details.
2. The Details View will appear. Click USB Reset.
3. A warning message will appear, indicating the possible effects of the reset. Confirm or cancel
the reset.
4. To close the Details view, click Details again.
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Closing a virtual media session
To close the Virtual Media dialog box:
1. Click Exit.
2. If you have any mapped drives, a message is displayed, indicating that the drives will be
unmapped. Confirm or cancel the operation.
If a user attempts to disconnect a virtual media session or an active KVM session that has an
associated locked virtual media session, a confirmation message is displayed, indicating that any
virtual media mappings will be lost.
Using Keyboard Pass-through
Keystrokes that a user enters when using a Video Viewer window may be interpreted in two ways,
depending on the Screen mode of the Video Viewer window.
•
If a Video Viewer window is in Full Screen mode, all keystrokes and keyboard combinations
except Ctrl-Alt-Del are sent to the remote server being viewed.
•
If a Video Viewer window is in Regular Desktop mode, Keyboard Pass-through mode can be
used to control whether the remote server or local computer recognizes certain keystrokes or
keystroke combinations.
Keyboard pass-through must be specified using the Session Options dialog box. When enabled,
keyboard pass-through sends all keystrokes and keystroke combinations except Ctrl-Alt-Del to the
remote server being viewed when the Video Viewer window is active. When the local desktop is
active, keystrokes and keystroke combinations entered by the user affect the local computer.
NOTE: The Ctrl-Alt-Delete keyboard combination can be sent only to a remote server by using a macro.
NOTE: The Japanese keyboard ALT-Han/Zen keystroke combination is always sent to a remote server
regardless of the Screen mode or keyboard pass-through setting.
To specify keyboard pass-through:
1. Select Tools - Session Options from the Video Viewer window menu.
-or-
Click the Session Options button.
The Session Options dialog box appears.
2. Click the General tab.
3. Select Pass-through all keystrokes in regular window mode.
4. Click OK to save setting.
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Using Macros
The DSR switch on-board web interface comes pre-configured with macros for the Windows and
the Sun platforms.
To send a macro:
Select Macros - <desired macro> from the Video Viewer window menu.
-or-
Select the desired macro from the buttons available on the Video Viewer menu.
Saving the View
You can save the display of a Video Viewer either to a file or to the clipboard for pasting into a
word processor or other program.
To capture the Video Viewer window to a file:
1. Select File - Capture to File from the Video Viewer window menu.
-or-
Click the Capture to File button.
The Save As dialog box appears.
2. Enter a filename and choose a location to save the file.
3. Click Save to save the display to a file.
To capture the Video Viewer window to your clipboard:
Select File - Capture to Clipboard from the Video Viewer window menu.
-or-
Click the Capture to Clipboard button.
The image data is saved to the clipboard.
Closing a Video Viewer Window Session
To close a Video Viewer window session:
Select File - Exit from the Video Viewer window.
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CHAPTER
Terminal Operations
6
The Console Menu
Each DSR switch may be configured at the appliance level through the Console menu interface
accessed through the SETUP, CONSOLE or 10101 port. All terminal commands are accessed
through a terminal or PC running terminal emulation software.
NOTE: The preferred method is to make all configuration settings in the DSView 3 software. See the DSView 3
Installer/User Guide for more information.
To connect a terminal to the DSR switch:
1. Using a null modem cable, connect a terminal or a PC that is running terminal emulation
®
software (such as HyperTerminal ) to the SETUP, CONSOLE or 10101 port on the back panel
of the DSR switch. For DSR switch models that support an RJ-45 port, an RJ-45 to DB9
(female) adaptor is provided.
The terminal settings are 9600 bits per second (bps), 8 bits, 1 stop bit, no parity and no
flow control.
2. Power up each target device and then power up the DSR switch. When the DSR switch
completes initialization, the Console menu will display the following message: “Press any key
to continue.”
Network Configuration
To configure network settings using the Console menu:
1. When you power up your DSR switch, the switch initializes for approximately one minute.
After it completes initialization, press any key on the terminal or on the PC running the
terminal emulation software to access the Console menu interface shown in Figure 6.1.
NOTE: The terminal may be connected at any time, even when the switch is already powered.
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Figure 6.1: Console Main Menu
2. Once the Console Main menu displays, type the number corresponding to Network
Configuration and press Enter to access the menu shown in Figure 6.2.
Figure 6.2: Network Configuration Menu
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3. Type 1 and press Enter to set your network speed. For best performance, set the DSR switch at
the same speed as the Ethernet switch to which it is attached. After you press Enter, you will
be returned to the Network Configuration menu.
4. Type 2 and press Enter to specify whether you are using IPv4 or IPv6, and whether you are
using a static or Dynamic Host Configuration Protocol (DHCP) address.
A static IP configuration may be used to provide a user-defined IP address, netmask or prefix
length, and default gateway for the DSR switch.
DHCP is a protocol that automates the configuration of TCP/IP-enabled computers. When
DHCP is selected, the IP address, netmask or prefix length, and default gateway settings are
automatically assigned to the DSR switch and may not be modified by a DSR switch user.
If you are using the DHCP option, please configure your DHCP server to provide an IP address
to the DSR switch and then skip to step 6.
5. Select the remaining options from the Network Configuration menu to finish the configuration
of your DSR switch with an IP address, netmask or prefix length, default gateway and
ping response.
6. Type 0 (zero) and press Enter to return to the Console Main menu.
Other Console Main Menu Options
Besides the Network Configuration option, the Console Main menu of the DSR switch features the
following menu items: Security Configuration, Firmware Management, Enable Debug Messages,
Restore Factory Defaults, Reset Appliance and Exit. Each menu item is discussed in this section.
Security Configuration
The Security Configuration menu contains the following options:
•
Console Password: Enable or disable using security for the console (access requires an
Admin account).
•
Unbind from DSView 3 Server: Reset the certificate used by the DSView 3 software system.
Console Password
If this is enabled, access to the switch’s Console Main menu will require an appliance administrator
to log in.
Unbind from DSView 3 Server
This option enables you to clear the certificate sent by the DSView 3 software to the DSR switch.
When a DSR switch is added to a server running DSView 3 software, a certificate is downloaded
from that server to the DSR switch automatically. If its system replicates certificates, it will pass
the certificate to the servers in that certificate replication system. All servers in that system will
then be allowed to access the DSR switch. All servers that are not part of that system will be
locked out.
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There are two ways to remove the certificate from the DSR switch.
•
The certificate will be automatically removed if you remove the DSR switch from the DSView
3 software database. This enables you to move the DSR switch from one certificate replication
system to another.
•
The Unbind option will also allow you to remove the certificate from the DSR switch, enabling
you to move the DSR switch from one certificate replication system to another. After the
See the DSView 3 Installer/User Guide for more information on software security.
Firmware Management
This menu contains the Flash Download selection. For more information, see Flash Upgrades
section on page 85.
Enable Debug Messages
This menu option turns on console status messages. Because this can significantly reduce
performance, you should only enable debug messages when instructed to do so by Avocent
Technical Support. When you are finished viewing the messages, press any key to exit this mode.
Restore Factory Defaults
This menu option will restore all switch options to the default settings.
Reset Appliance
This menu option allows you to execute a soft reset of the DSR switch.
Exit
This menu selection will return you to the ready prompt. If the Console menu interface password is
enabled, you must exit the Console Main menu so that the next user will be prompted with the
Username and Password login screen.
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APPENDICES
Appendices
Appendix A: Flash Upgrades
The DSR switch Flash upgrade feature allows you to update your appliance with the latest
firmware available. This update can be performed using the DSView 3 software, using a Trivial
File Transfer Protocol (TFTP) server or using the on-board web interface.
After the Flash memory is reprogrammed with the upgrade, the DSR switch performs a soft reset,
which terminates all IQ module sessions. A target device experiencing an IQ module firmware
update may not display, or may display as disconnected. The target device will appear normally
when the Flash update is completed.
NOTE: During an upgrade, the IQ module status indicator in the OSCAR interface Main dialog box is yellow.
CAUTION: Disconnecting an IQ module during a firmware update or cycling power to the target device will
render the module inoperable and require the IQ module to be returned to the factory for repair.
Using the DSView 3 software
To upgrade the DSR switch firmware using the DSView 3 software:
The preferred method for updating the firmware is to use the DSView 3 software. See the DSView
3 Installer/User Guide for detailed instructions.
Using the Console menu interface
To upgrade the DSR switch firmware using the Console menu interface:
NOTE: You may only update the DSR switch firmware using the Console menu interface when using IPv4 mode.
NOTE: If you do not have a TFTP server, you can find several shareware and freeware programs on the Internet
that you can download and install.
1. Visit http://www.avocent.com/support and download the latest Flash firmware from Avocent.
2. Save the Flash upgrade file to the appropriate directory on the TFTP server.
3. Use the supplied ribbon cable and either an RJ-45 to DB9 (female) adaptor or a null modem
cable to connect a terminal or PC running terminal emulation software (such as
HyperTerminal) to the SETUP, CONSOLE or 10101 port on the back panel of the DSR switch.
The terminal should be set to 9600 bps, 8 bits, 1 stop bit, no parity and no flow control.
4. If the DSR switch is not on, turn it on now. After approximately one minute, press any key to
access the Console Main menu.
5. Select the Firmware Management option from the Console Main menu.
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NOTE: The current version of your firmware will be displayed on the Firmware Management menu.
6. Type 1 and press Enter to access Flash Download.
7. Type the IP address of your TFTP server and press Enter.
8. Enter the name of the file that you downloaded from the Avocent web site.
9. Confirm the TFTP download by typing a y or yes and pressing Enter.
10. The DSR switch will begin the Flash upgrade process. On-screen indicators will display the
upgrade progress. When the upload is complete, the DSR switch will reset and upgrade the
internal subsystems.
11. Once the upgrade is complete, the login screen will appear.
Using the on-board web interface
This method utilizes an HTTP binary upload and does not require the use of a TFTP server. To
upgrade the firmware, you will download the upgrade file to the client computer from which you
will initiate the firmware upgrade.
To upgrade the DSR switch firmware:
1. From the side navigation bar, select Appliance - Overview. The Appliance Overview
window appears.
2. Click Tools - Upgrade Appliance. The Upgrade Firmware File window appears.
3. Click Browse to specify the location of the firmware upgrade file.
4. Click Upgrade.
Recovering from a failed Flash upgrade
NOTE: If the green power LED on the front and back panel of the switch blinks continuously, the switch is in
recovery mode.
To recover from a failed Flash upgrade:
1. Visit http://www.avocent.com/support and download the latest Flash firmware from Avocent.
2. Save the Flash upgrade file to the appropriate directory on the TFTP server.
3. Set up the TFTP server with the server IP address 10.0.0.3.
4. Rename the downloaded file the appropriate name from the following list and place it into the
TFTP root directory of the TFTP server:
•
•
•
•
•
•
DSR1021.fl (for the DSR1021 or DSR1022 switch)
DSR1024.fl (for the DSR1024 switch)
DSR1031.fl (for the DSR1031 switch)
DSRxx20.fl (for the DSR1020, DSR2020 or DSR4020 switch)
DSR8020.fl (for the DSR8020 switch)
DSRxx30.fl (for the DSR1030, DSR2030, DSR4030 or DSR8030 switch)
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Appendix B: Using the DSR Remote Operations Software
NOTE: The DSR Remote Operations software uses the IPv4 protocol for communication, so the IPv4 protocol
must be enabled on the client server. The IPv6 protocol may also be active on the client server but has no impact
upon DSR Remote Operations.
The DSR Remote Operations software provides a subset of DSView 3 software and OBWI
functionality that allows access to a supported DSR switch when an Ethernet connection is not
available. For example, if you are in a branch office and your Ethernet network is down, you may
still access your remote server network by attaching a v.34, v.90 or v.92-compatible modem to the
modem port on a supported DSR switch for KVM access, administration and flexible server
management control from anywhere in the world.
The following operations are supported:
•
•
•
•
Establishing a KVM session to a target device connected to the switch
Controlling the power sockets of a power device attached to the DSR switch SPC port
Rebooting the switch
Retrieving and displaying the switch version
All other DSView 3 software and OBWI options (including using virtual media) are not available
when using the DSR Remote Operations software.
The following Video Viewer window commands are not available when using the DSR Remote
Operations software:
•
•
Displaying connected user information
Creating, editing, copying and deleting macros
Operations software.
•
Refreshing the background
The DSR Remote Operations software uses an SSL-based connection to the DSR switch to
authenticate the user.
Figure B.1 illustrates how to use the DSR Remote Operations software with a DSR switch.
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89
4
1
2
3
5
6
9
8
11
7
10
Figure B.1: Using the DSR Remote Operations Software with a DSR Switch
Table B.1: Descriptions for Figure B.1
Number Description
Number Description
1
2
3
4
5
6
CAT 5 Connection
7
Analog User (OSCAR Interface)
KVM Connection to Switch
Remote IP Connection
Power device
8
Ethernet
9
Telephone Network
10
11
DSR Remote Operations Client
DSView 3 Software Server (Authentication)
DSR Switch
Modem
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Before using the DSR Remote Operations software
The following actions should be performed before using the DSR Remote Operations software:
•
•
Ensure that the switch is fully configured.
Ensure that users have been added to the internal database of the DSR switch. If the DSView 3
software server is not available, the appliance database is used for appliance authentication. If
neither is available, authentication cannot be performed for the switch and an error will be
displayed by the DSR Remote Operations software.
•
An external modem must be attached to the PPP modem interface (modem port) of the DSR
switch. A modem/PPP dial-up connection must be established before the DSR Remote
Operations software may be started. The modem port should have auto-answer turned off
(typically a modem’s default setting). The dial-up connection options should be set to 115200
baud, 8 bits, 1 stop bit, no parity and enabled hardware flow control. The DSR Remote
Operations application must be started within the authentication time-out specified in the
Terminal Applications menu of the DSR switch or the PPP (modem) link will be disconnected.
•
•
Ensure that the PC containing the client interface has dial-up software and that the software is
configured properly. See the operating system documentation for more information.
Install the DSR Remote Operations software.
Installing the DSR Remote Operations software
In this procedure, the DSR Remote Operations software, as well as its online help and the JRE
(Java Runtime Environment), will be installed.
Minimum requirements for the DSR Remote Operations software
The following are the minimum requirements for installing the DSR Remote Operations software:
•
•
•
•
•
•
1 GHz Pentium or equivalent processor
512 MB RAM
XGA video with graphics accelerator
Desktop size setting of at least 800 x 600
Color palette of at least 256 colors
One of the following operating systems:
•
•
Windows 2000 Workstation or Server with Service Pack 2 or later
Windows XP Home Edition or Professional
To install the DSR Remote Operations software:
1. Log on to the host system as administrator.
2. Download and open the DSR Remote Operations software. An installation options
menu appears.
NOTE: Visit www.avocent.com to download the DSR Remote Operations software.
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3. Click Install DSR Remote Operation and follow the on-screen instructions.
Using the DSR Remote Operations software
To start the DSR Remote Operations software:
1. Establish a dial-up connection to the switch from the PC containing the DSR Remote
Operations software.
Windows displays a dialog box that prompts the user for a username and password when a
dial-up connection is established. It is not necessary to enter a username or password in the
dialog box. When this dialog box appears, click OK to close the dialog box.
2. Once the connection has been established, select Start - Programs - Avocent DSView 3 - DSR
Remote Operations to start the DSR Remote Operations software on the PC. The Login dialog
box will appear. Log in using a valid username and password to establish a DSR Remote
Operations software session with the DSR switch over the modem link.
3. The switch will disconnect the modem connection if a user does not log in within the time
period specified by the authentication time-out value. The default authentication time-out
value (120 seconds) may be changed using the Terminal Applications menu.
The DSR switch will attempt to contact the DSView 3 software server to authenticate the user.
If the DSView 3 software server is unavailable, the switch will use its internal database to
authenticate the user.
4. Type the username and password to which you wish to connect and then click OK. If
authentication is successful, the DSR Remote Operations window will open.
NOTE: The switch will disconnect the modem connection if there is no activity on the modem connection for the
time period specified by the inactivity time-out value. The default inactivity time-out value (15 minutes) may be
changed using the Terminal Applications menu.
Window features
When you have launched the software and successfully logged in, the DSR Remote Operations
window will display the list of DSView 3 software servers connected to the DSR switch. Figure
B.2 shows the DSR Remote Operations window areas. Descriptions follow in Table B.3.
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1
2
5
4
3
Figure B.2: DSR Remote Operations Window
Table B.2: Descriptions for Figure B.2
Number Description
1
2
3
Menu Bar: Allows you to access many of the features in the DSR Remote Operations window.
Toolbar: Provides shortcut buttons for quickly accessing commands in the Tools menu.
Status Bar: Displays the tips for selected menu items and the progress of operations.
Content Area: Use this area to display information from the DSR switch and control and start
DSView 3 software sessions to the DSR switch.
4
5
Side Navigation Bar: Displays the DSR switching system information you wish to access, which
displays in the Content Area.
The items displayed in the content area of the DSR Remote Operations window will vary,
depending on the link selected in the side navigation bar. You may refresh any view by selecting
View - Refresh from the menu.
Servers view
Selecting Servers in the side navigation bar of the DSR Remote Operations window displays a list
of servers attached to the switch. The following items for each server will appear in the
content area:
•
•
Name - The name of the server
Port - The switch port to which the server is attached
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93
•
EID - The Electronic ID (EID) number of the IQ module attached to the server
Table B.3 describes the icons in the Server view.
Table B.3: DSR Remote Operations Content Area Icons (Servers View)
Icon
Description
A target device that is powered up and has no established KVM Video Viewer sessions
A target device that has an active KVM Video Viewer session
A target device that is not powered up
and that port is already connected to another target device)
Power view
Selecting Power in the side navigation bar will display a list of power device sockets attached to the
switch and their status. Table B.4 describes the icons in the Power view.
Table B.4: DSR Remote Operations Content Area Icons (Power View)
Icon
Description
The power device socket is powered up
The power device socket is powered down
The power device socket is cycling
The socket is unlocked (supported only on certain power device types)
The socket is locked (supported only on certain power device types)
Version view
Selecting Version in the side navigation bar will display version information for the
following items:
•
Application
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DSR Switch Installer/User Guide
•
•
•
•
Boot
Digital/Application
Digital/Hardware
Hardware
Rebooting a switch
NOTE: Users with a User level account may not reboot a switch.
To reboot the switch:
1. From the menu, select Tools - Reboot Appliance. A confirmation dialog box will appear.
2. Confirm or cancel the reboot.
Managing servers
NOTE: Users with a User level account may connect to a server only when given access to a switch.
To connect to a server:
Select View - Servers from the menu or click Servers in the side navigation bar. Select a server and
select Tools - Connect from the menu.
-or-
Select a server and click the Connect toolbar button.
-or-
Right-click on a server and select Connect from the shortcut menu.
A Video Viewer window will open.
Power control of devices attached to power device sockets
NOTE: Users with User level account privileges cannot change the power state of power device sockets.
To control the power of a device attached to a power device socket:
1. Select View - Power from the menu or click Power in the side navigation bar. A list of power
device sockets attached to the switch will appear in the content area.
2. To power up a device attached to a power device socket, choose one of the following actions:
•
Select a socket that has not been powered up and select Tools - Power On from the
menu bar.
•
•
Select a socket that has not been powered up and click the Power On toolbar button.
Right-click on a socket that has not been powered up and select Power On from the
shortcut menu.
The socket will power up and the icon for the socket in the content area will change.
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95
3. To power down a device attached to a power device socket, choose one of the
following actions:
•
Select a socket that has not been powered down and select Tools - Power Off from the
menu bar.
•
•
Select a socket that has not been powered down and click the Power Off toolbar button.
Right-click on a socket that has not been powered down and select Power Off from the
shortcut menu.
The socket will power down and the icon for the socket in the content area will change.
4. To cycle the power of a device attached to a power device socket, choose one of the
following actions:
•
•
•
Select a socket that is powered up and select Tools - Cycle Power from the menu bar.
Select a socket that is powered up and click the Cycle Power toolbar button.
Right-click on a socket that is powered up and select Cycle Power from the shortcut menu.
The socket will power down, then power up and the icon for the socket in the content area will
change accordingly.
5. To lock or unlock the current state of a power device socket, choose one of the
following actions:
•
•
•
Select a socket and select either Tools - Lock or Tools - Unlock from the menu bar.
Select a socket and click either the Lock or Unlock toolbar button.
Right-click on a socket and select either Lock or Unlock from the shortcut menu.
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Appendix C: Using Serial IQ Modules
The serial IQ module is a serial-to-VGA converter that allows VT100-capable devices to be viewed
from the DSR switch local port, the on-board web interface, or by using the DSView 3 software.
The actual serial data is not accessed, but is merely displayed. All serial data coming from the
target device is displayed in a VT100 window, placed into a video buffer and sent to the DSR
switch as though it came from a VGA target. Likewise, keystrokes entered on a keyboard are sent
to the attached device as though they were typed on a VT100 terminal.
Serial IQ module modes
The following modes can be accessed from the serial IQ module:
•
•
On-Line: This mode enables you to send and receive serial data.
Configuration: This mode enables you to specify DSR switch communication parameters, the
appearance of the Terminal Applications menu and key combinations for specific actions
and macros.
•
History: This mode enables you to review serial data.
Configuring the serial IQ module
NOTE: The serial IQ module is a DCE device and only supports VT100 terminal emulation.
Pressing Ctrl-F8 will activate the Configuration screen of the IQ module’s Terminal Applications
menu, which enables you to configure your serial IQ module.
NOTE: When any Terminal Applications menu is active, pressing Enter saves changes and returns you to the
previous screen. Pressing Escape returns you to the previous screen without saving changes.
Within the Terminal Applications menu’s Configuration screen, you can modify the
following options:
•
Baud Rate: This option allows you to specify the serial port communications speed. Available
options are 300, 1200, 2400, 9600, 19,200, 34,800, 57,600 or 115,200 bps. The default value
is 9600.
•
•
Parity: This option allows you to specify the serial port’s communications parity. Available
options are EVEN, ODD or NONE. The default value is NONE.
Flow Control: This option allows you to specify the type of serial flow control. Available
options are NONE, XOn/XOff (software) and RTS/CTS (hardware). The default value is
NONE. If you select a bps rate of 115,200, the only available flow control is RTS/CTS
(hardware).
•
DSR/CD Mode: This option allows you to control how the DSR switch and CD lines operate.
Available options are Always on and Toggle. When in Toggle mode, DSR and CD lines are
turned off for one-half second and then turned on each time a module is selected or deselected.
The default value is Always on.
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97
•
Enter Sends: This option enables you to specify the keys that are transmitted when Enter is
pressed. Available options are <CR> (Enter), which moves the cursor to the left side of the
screen, or <CR><LF> (Enter-Linefeed), which moves the cursor to the left side of the screen
and down one line.
•
•
Received: This option enables you to specify how the module translates a received Enter
character. Available options are <CR> (Enter) or <CR><LF> (Enter-Linefeed).
Background: This option changes the screen’s background color. The currently-selected color
displays in the option line as it is changed. Available colors are Black, Light Grey, Yellow,
Green, Teal, Cyan, Blue, Dark Blue, Purple, Pink, Orange, Red, Maroon and Brown. The
default color is Black. This value cannot be identical to the Normal Text or Bold Text value.
•
•
•
Normal Text: This option changes the screen’s normal text color. The currently-selected color
displays in the option line as it is changed. Available colors are Grey, Light Grey, Yellow,
Green, Teal, Cyan, Blue, Dark Blue, Purple, Pink, Orange, Red, Maroon and Brown. The
default color is Grey. This value cannot be identical to the Bold Text or Background value.
Bold Text: This option changes the screen’s bold text color. The currently-selected color
displays in the option line as it is changed. Available colors are White, Yellow, Green, Teal,
Cyan, Blue, Dark Blue, Purple, Pink, Orange, Red, Maroon, Brown and Light Grey. The
default color is White. This value cannot be identical to the Normal Text or Background value.
Screen Size: This option allows you to specify the screen’s text width size. Available values
are widths of 80 columns or 132 columns. The length for both widths is 26 lines.
The following options for the Terminal Application menu’s Configuration screen enable you to
define the function keys that will perform a selected action. To specify a new function key, press
and hold the Ctrl key, then press the function key that you want to associate with the action. For
example, if you want to change the Configuration (Config) Key Sequences option from <CTRL-
F8> to <CTRL-F7>, press and hold the Ctrl key and then press F7.
•
Config Key Sequences: This option allows you to define the key combination that makes the
Terminal Application menu’s Configuration screen appear. The default key sequence is
Ctrl-F8.
•
•
•
•
•
On-Line Key Sequence: This option allows you to define the key sequence that displays the
On-Line mode. The default key sequence is Ctrl-F10.
Help Key Sequence: This option allows you to define the key combination that displays the
Help System screen. The default key sequence is Ctrl-F1.
History Key Sequence: This option allows you to define the key combination that enables
History mode. The default key sequence is Ctrl-F9.
Clear History Key Sequence: This option allows you to define the key combination that clears
the history buffer while in History mode. The default key sequence is Ctrl-F11.
Break Key Sequence: This option allows you to configure the key combination that generates a
break condition. The default key sequence is Alt-B.
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To configure a serial IQ module:
1. Press Ctrl-F8. The Configuration Screen will appear.
2. Select a parameter to change. You can navigate the Configuration Screen using the Up Arrow
and Down Arrow keys.
3. Modify the selected value using the Left Arrow and Right Arrow keys.
4. Repeat steps 2 and 3 to modify additional values.
5. Press Enter to save your changes and exit the Configuration Screen.
-or-
Press Escape to exit the Configuration Screen without saving the changes.
Creating a serial IQ module macro
Pressing the Page Down key when the Terminal Applications menu’s Configuration screen is
displayed will provide access to the Macro Configuration screen. The serial IQ module can be
configured with up to 10 macros. Each macro can be up to 128 characters in length.
To create a macro:
1. Select the serial IQ module you wish to configure and press Ctrl-F8 to activate the Terminal
Applications menu’s Configuration screen.
2. When the Terminal Applications menu appears, press Page Down to view the Macro
Configuration screen. The Macro Configuration screen shows the 10 available macros and the
associated key sequences, if any, for each.
3. Using the Up Arrow and Down Arrow keys, scroll to an available macro number and highlight
the listed keystroke sequence. Type the new macro keystroke sequence over the default. Any
combination of Ctrl or Alt and a single key may be used. When you have finished entering the
keystroke sequence that will activate the new macro, press the Down Arrow key.
4. On the line below the macro keystroke sequence you just entered, type the keystroke sequence
that you wish the macro to perform.
5. Repeat steps 3 and 4 to configure additional macros.
6. When finished, press Enter to return to the previous screen.
Using History mode
History mode allows you to examine the contents of the history buffer, which contains the events
that have occurred.
The serial IQ module maintains a buffer containing 240 lines minimum, or 10 screens, of output.
When the history buffer is full, it will add new lines at the bottom of the buffer and delete the oldest
lines at the top of the buffer.
NOTE: The Config Key Sequence, On-Line Key Sequence and Clear History Key Sequence used in the
following procedure are the default values. These key combinations can be changed using the Terminal
Applications menu.
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99
To use History mode:
1. Press Ctrl-F9. The mode will display as History.
2. Press one of the following key combinations to perform the indicated action:
•
•
•
•
•
•
•
•
Home: Move to the top of the buffer.
End: Move to the bottom of the buffer.
Page Up: Move up one buffer page.
Page Down: Move down one buffer page.
Up Arrow: Move up one buffer line.
Down Arrow: Move down one buffer line.
Ctrl-F8: Enters Configuration mode. The Configuration screen will appear.
Ctrl-F9: While in Configuration mode, returns to the previous screen with History
mode enabled.
•
•
Ctrl-F10: While in Configuration mode, returns to the previous screen with On-Line
mode enabled.
screen will reappear.
3. When finished, press Ctrl-F10 to exit History mode and return to On-Line mode.
Serial IQ module pinouts
Table C.1 lists the pinouts for the serial IQ module.
Table C.1: Serial IQ Module Pinouts
DB9-F
Host Signal Name Description Signal Flow
Pin
SRL Signal Name Description
1
2
3
4
5
6
7
8
9
DCD - Data Carrier Detect
RXD - Receive Data
Out of SRL
Out of SRL
In to SRL
In to SRL
N/A
DTR - Data Terminal Ready
TXD - Transmit Data
TXD - Transmit Data
DTR - Data Terminal Ready
GND - Signal Ground
DSR - Data Set Ready
RTS - Request to Send
CTS - Clear to Send
RXD - Receive Data
DSR - Data Set Ready
GND - Signal Ground
DTR - Data Terminal Ready
CTS - Clear to Send
Out of SRL
In to SRL
Out of SRL
N/A
RTS - Request to Send
N/C - Not Connected
N/C - Not Connected
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Appendix D: UTP Cabling
This appendix discusses various aspects of connection media. The performance of a DSR switching
system depends on high quality connections. Poor quality or poorly installed or maintained cabling
can diminish DSR system performance. DSR switching systems utilize UTP cabling.
NOTE: This appendix is for information purposes only. Please consult with your local code officials and/or
cabling consultants prior to any installation.
UTP copper cabling
The following are basic definitions for the three types of UTP cabling that the DSR
switch supports:
•
CAT 5 UTP (4-pair) high performance cable consists of twisted pair conductors, used
primarily for data transmission. The twisting of the pairs gives this cable some immunity from
the infiltration of unwanted interference. CAT 5 cable is generally used for networks running at
10 or 100 Mbps.
•
•
CAT 5E (enhanced) cable has the same characteristics as CAT 5, but is manufactured to
somewhat more stringent standards.
CAT 6 cable is manufactured to tighter requirements than CAT 5E cable. CAT 6 has higher
cable at the same frequencies.
Wiring standards
There are two supported wiring standards for 8-conductor (4-pair) RJ-45 terminated UTP cable:
EIA/TIA 568A and B. These standards apply to installations utilizing CAT 5, 5E and 6 cable
specifications. The DSR switching system supports either of these wiring standards. Table D.1
describes the standards for each pin.
Table D.1: UTP Wiring Standards
Pin
1
EIA/TIA 568A
white/green
green
EIA/TIA 568B
white/orange
orange
2
3
white/orange
blue
white/green
blue
4
5
white/blue
orange
white/blue
green
6
7
white/brown
brown
white/brown
brown
8
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101
Cabling installation, maintenance and safety tips
The following is a list of important safety considerations that should be reviewed prior to installing
or maintaining your cables:
•
•
Keep all UTP runs to a maximum of 30 feet each.
Maintain the twists of the pairs all the way to the point of termination, or no more that one-half
inch untwisted. Do not skin off more than one inch of jacket while terminating.
•
•
•
•
If bending the cable is necessary, make it gradual with no bend sharper than a one inch radius.
Allowing the cable to be sharply bent or kinked can permanently damage the cable’s interior.
Dress the cables neatly with cable ties, using low to moderate pressure. Do not over tighten
the ties.
Cross-connect cables where necessary, using rated punch blocks, patch panels and
components. Do not splice or bridge the cable at any point.
Keep the UTP cable as far away as possible from potential sources of EMI, such as electrical
cables, transformers and light fixtures. Do not tie the cables to electrical conduits or lay the
cables on electrical fixtures.
•
•
Always test every installed segment with a cable tester. “Toning” alone is not an
acceptable test.
Always install jacks so as to prevent dust and other contaminants from settling on the contacts.
The contacts of the jack should face up on the flush mounted plates, or left/right/down on
surface mount boxes.
•
•
•
Always leave extra slack on the cables, neatly coiled in the ceiling or nearest concealed
location. Leave at least five feet at the work outlet side and 15 feet at the patch panel side.
Choose either 568A or 568B wiring standard before beginning. Wire all jacks and patch panels
for the same wiring scheme. Don’t mix 568A and 568B wiring in the same installation.
Always obey all local and national fire and building codes. Be sure to firestop all the cables
that penetrate a firewall. Use plenum rated cable where it is required.
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Appendix E: Cable Pinout Information
NOTE: Only the DSR1024, DSR2035 and DSR8035 switches have the 8-pin modular jack for the modem and
console/setup ports. All other models have the 9-pin D-shell connectors for these ports.
1
8
4 5 6
2
3
7
Figure E.1: Modem Jack
Table E.1: Descriptions for Figure E.1
Pin Number Description
Pin Number Description
1
2
3
4
Request to Send (RTS)
Data Set Ready (DSR)
Data Carrier Detect (DCD)
Receive Data (RXD)
5
6
7
8
Transmit Data (TXD)
Signal Ground (SG)
Data Terminal Ready (DTR)
Clear to Send (CTS)
3
4 5
6
7
1 2
8
Figure E.2: Console/Setup Jack
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103
Table E.2: Descriptions for Figure E.2
Pin Number Description
Pin Number Description
1
2
3
4
No Connection (N/C)
No Connection (N/C)
No Connection (N/C)
Receive Data (RXD)
5
6
7
8
Transmit Data (TXD)
Signal Ground (SG)
No Connection (N/C)
No Connection (N/C)
1 2
4 5
3
6
7
8
Figure E.3: SPC Jack
Table E.3: Descriptions for Figure E.3
Pin Number Description
Pin Number Description
1
2
3
4
No Connection (N/C)
Data Set Ready (DSR)
No Connection (N/C)
Receive Data (RXD)
5
6
7
8
Transmit Data (TXD)
Signal Ground (SG)
Data Terminal Ready (DTR)
No Connection (N/C)
*Signal not required by DSR switch
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Appendix F: Technical Specifications
Table F.1: DSR1020/2020/4020/8020 Switch Product Specifications
Server Ports
Number
16
Type
PS/2, Sun, USB and Serial
8-pin modular
Connectors
Sync Types
Plug and Play
Separate horizontal and vertical
DDC2B
640 x 480 @ 60 Hz
800 x 600 @ 75 Hz
960 x 700 @ 75 Hz
1024 x 768 @ 75 Hz
1280 x 1024 @ 75 Hz
Video Resolution
Supported Cabling
Dimensions
4-pair UTP CAT 5 or CAT 6, 50 meters maximum length
Form Factor
1-U rack mountable
1.72 x 17.00 x 10.98 in
(4.37 x 43.18 x 27.98 cm)
Height x Width x Depth
Weight (without cables)
SETUP Port
Number
7.3 lbs (3.31 kg)
1
Type
RS-232 serial
DB9 male
Connector
Network Connection
Number
1
Type
10/100/1000 Ethernet
8-pin modular
Connector
Local Port
Number
1
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105
Table F.1: DSR1020/2020/4020/8020 Switch Product Specifications (Continued)
Type
PS/2, USB and VGA
USB Device Port
Number
4
Type
USB 1.1
MODEM Port
Number
1
Type
RS-232 serial
DB9 female
Connectors
Serial Power Control (SPC) Port
Number
Type
1
RS-232 serial
8-pin modular
Connector
Power Supply
Type
Internal
DSR1020: 11.0 W
DSR2020: 13.0 W
DSR4020: 17.3 W
DSR8020: 20.3 W
Power
DSR1020: 37.5 BTU/hr
DSR2020: 44.4 BTU/hr
DSR4020: 59.0 BTU/hr
DSR8020: 69.3 BTU/hr
Heat Dissipation
AC-input Range
100 - 240 VAC
50 - 60 Hz autosensing
0.5 A
AC Frequency
AC-input Current Rating
AC-input Power (maximum)
40 W
18 AWG three-wire cable, with a three-lead IEC-320; receptacle on the power
supply end and a country-dependent plug on the power resource end
AC-input Cable
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Table F.1: DSR1020/2020/4020/8020 Switch Product Specifications (Continued)
Ambient Atmospheric Condition Ratings
32 to 104 degrees Fahrenheit (0 to 40 degrees Celsius) operating;
Temperature
-4 to 158 degrees Fahrenheit (-20 to 70 degrees Celsius) nonoperating
Humidity
10 - 95% noncondensing
UL, FCC, cUL, ICES-003, CE, GS, VCCI, MIC, C-Tick, GOST
Safety certifications and EMC certifications for this product are obtained under
one or more of the following designations: CMN (Certification Model Number),
MPN (Manufacturer’s Part Number) or Sales Level Model designation. The
designation that is referenced in the EMC and/or safety reports and certificates
are printed on the label applied to this product.
Safety and EMC Standards
Approvals and Markings
Table F.2: DSR1021/1022 Switch Product Specifications
Server Ports
8 (DSR1021 switch)
4 (DSR1022 switch)
Number
Type
PS/2, Sun, USB and Serial
8-pin modular
Connectors
Sync Types
Plug and Play
Separate horizontal and vertical
DDC2B
640 x 480 @ 60 Hz
800 x 600 @ 75 Hz
960 x 700 @ 75 Hz
1024 x 768 @ 75 Hz
1280 x 1024 @ 75 Hz
Video Resolution
Supported Cabling
Dimensions
4-pair UTP CAT 5 or CAT 6, 50 meters maximum length
Form Factor
1-U rack mountable
1.72 x 17.00 x 8.08 in
(4.37 x 43.18 x 20.5 cm)
Height x Width x Depth
Weight (without cables)
SETUP Port
5.3 lbs (2.40 kg)
Number
1
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107
Table F.2: DSR1021/1022 Switch Product Specifications (Continued)
Type
RS-232 serial
DB9 male
Connector
Network Connection
Number
1
Type
10/100 Ethernet
8-pin modular
Connector
Local Port
Number
1
Type
PS/2 and VGA
MODEM Port
Number
1
Type
RS-232 serial
DB9 female
Connectors
Serial Power Control (SPC) Port
Number
Type
1
RS-232 serial
8-pin modular
Connector
Power Supply
Type
Internal
DSR1021: 9.7 W
DSR1022: 8.8 W
Power
DSR1021: 33.1 BTU/hr
DSR1022: 30.0 BTU/hr
Heat Dissipation
AC-input Range
100 - 240 VAC
50 - 60 Hz autosensing
0.5 A
AC Frequency
AC-input Current Rating
AC-input Power (maximum) 25 W
18 AWG three-wire cable, with a three-lead IEC-320; receptacle on the power
supply end and a country-dependent plug on the power resource end
AC-input Cable
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Table F.2: DSR1021/1022 Switch Product Specifications (Continued)
Ambient Atmospheric Condition Ratings
Heat Dissipation
Airflow
92 BTU/hr
8 cfm
32 to 104 degrees Fahrenheit (0 to 40 degrees Celsius) operating;
-4 to 158 degrees Fahrenheit (-20 to 70 degrees Celsius) nonoperating
Temperature
Humidity
10 - 95% noncondensing
UL, FCC, cUL, ICES-003, CE, GS, VCCI, MIC, C-Tick, GOST
Safety certifications and EMC certifications for this product are obtained under
one or more of the following designations: CMN (Certification Model Number),
MPN (Manufacturer’s Part Number) or Sales Level Model designation. The
designation that is referenced in the EMC and/or safety reports and certificates
are printed on the label applied to this product.
Safety and EMC Approvals
and Markings
Table F.3: DSR1024 Switch Product Specifications
Server Ports
Number
1
Type
PS/2, Sun, USB and Serial
8-pin modular
Connectors
Sync Types
Plug and Play
Separate horizontal and vertical
DDC2B
640 x 480 @ 60 Hz
800 x 600 @ 75 Hz
960 x 700 @ 75 Hz
1024 x 768 @ 75 Hz
1280 x 1024 @ 75 Hz
Video Resolution
Supported Cabling
Dimensions
4-pair UTP CAT 5 or CAT 6, 50 meters maximum length
Form Factor
Desktop
1.10 x 8.08 x 6.30 in
(2.80 x 20.51 x 16.00 cm)
Height x Width x Depth
Weight (without cables)
1.1 lbs (0.50 kg)
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109
Table F.3: DSR1024 Switch Product Specifications (Continued)
SETUP Port
Number
1
Type
RS-232 serial
8-pin modular
Connector
Network Connection
Number
1
Type
10/100 Ethernet
8-pin modular
Connector
Local Port
Number
1
Type
PS/2 and VGA
MODEM Port
Number
1
Type
RS-232 serial
8-pin modular
Connectors
Serial Power Control (SPC) Port
Number
1
Type
RS-232 serial
8-pin modular
Connector
Power Supply
Type
External
Power
5.2 W
Heat Dissipation
AC-input Range
AC Frequency
AC-input Current Rating
17.7 BTU/hr
100 - 240 VAC
50 - 60 Hz autosensing
0.6 A
AC-input Power (maximum) 20 W maximum
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Table F.3: DSR1024 Switch Product Specifications (Continued)
18 AWG three-wire cable, with a three-lead IEC-320; receptacle on the power
supply end and a country-dependent plug on the power resource end
AC-input Cable
Ambient Atmospheric Condition Ratings
32 to 104 degrees Fahrenheit (0 to 40 degrees Celsius) operating;
14 to 158 degrees Fahrenheit (-10 to 70 degrees Celsius) nonoperating
Temperature
Humidity
10 - 95% noncondensing
UL, FCC, cUL, ICES-003, CE, GS, VCCI, MIC, C-Tick, GOST
Safety certifications and EMC certifications for this product are obtained under
one or more of the following designations: CMN (Certification Model Number),
MPN (Manufacturer’s Part Number) or Sales Level Model designation. The
designation that is referenced in the EMC and/or safety reports and certificates
are printed on the label applied to this product.
Safety and EMC Approvals
and Markings
Table F.4: DSR1030/2030/4030/8030 Switch Product Specifications
Server Ports
Number
16
Type
PS/2, Sun, USB and Serial
8-pin modular
Connectors
Sync Types
Plug and Play
Separate horizontal and vertical
DDC2B
640 x 480 @ 60 Hz
800 x 600 @ 75 Hz
960 x 700 @ 75 Hz
1024 x 768 @ 75 Hz
1280 x 1024 @ 75 Hz
Video Resolution
Supported Cabling
Dimensions
4-pair UTP CAT 5 or CAT 6, 50 meters maximum length
Form Factor
1-U rack mountable
1.72 x 17.00 x 10.98 in
(4.37 x 43.18 x 27.98 cm)
Height x Width x Depth
Weight (without cables)
7.3 lbs (3.31 kg)
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Appendices
111
Table F.4: DSR1030/2030/4030/8030 Switch Product Specifications (Continued)
SETUP Port
Number
1
Type
RS-232 serial
DB9 male
Connector
Network Connection
Number
1
Type
10/100/1000 Ethernet
8-pin modular
Connector
Local Port
Number
1
Type
PS/2, USB and VGA
USB Device Port
Number
5
Type
USB 2.0
MODEM Port
Number
1
Type
RS-232 serial
DB9 female
Connectors
Serial Power Control (SPC) Port
Number
Type
1
RS-232 serial
8-pin modular
Connector
Power Supply
Type
Internal
DSR1030: 11.7 W
DSR2030: 13.1 W
DSR4030: 15.5 W
DSR8030: 21.9 W
Power
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Table F.4: DSR1030/2030/4030/8030 Switch Product Specifications (Continued)
DSR1030: 39.9 BTU/hr
DSR2030: 44.7 BTU/hr
DSR4030: 52.9 BTU/hr
Heat Dissipation
DSR8030: 74.7 BTU/hr
AC-input Range
100 - 240 VAC
50 - 60 Hz autosensing
0.5 A
AC Frequency
AC-input Current Rating
AC-input Power (maximum)
40 W maximum
18 AWG three-wire cable, with a three-lead IEC-320; receptacle on the power
supply end and a country-dependent plug on the power resource end
AC-input Cable
Ambient Atmospheric Condition Ratings
32 to 104 degrees Fahrenheit (0 to 40 degrees Celsius) operating;
-4 to 158 degrees Fahrenheit (-20 to 70 degrees Celsius) nonoperating
Temperature
Humidity
10 - 95% noncondensing
UL, FCC, cUL, ICES-003, CE, GS, VCCI, MIC, C-Tick, GOST
Safety certifications and EMC certifications for this product are obtained under
one or more of the following designations: CMN (Certification Model Number),
MPN (Manufacturer’s Part Number) or Sales Level Model designation. The
designation that is referenced in the EMC and/or safety reports and certificates
are printed on the label applied to this product.
Safety and EMC Approvals
and Markings
Table F.5: DSR1031 Switch Product Specifications
Server Ports
Number
8
Type
PS/2, Sun, USB and Serial
8-pin modular
Connectors
Sync Types
Plug and Play
Separate horizontal and vertical
DDC2B
640 x 480 @ 60 Hz
800 x 600 @ 75 Hz
960 x 700 @ 75 Hz
1024 x 768 @ 75 Hz
1280 x 1024 @ 75 Hz
Video Resolution
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Appendices
113
Table F.5: DSR1031 Switch Product Specifications (Continued)
Supported Cabling
Dimensions
4-pair UTP CAT 5 or CAT 6, 50 meters maximum length
Form Factor
1-U rack mountable
1.72 x 17.00 x 8.08 in
(4.45 x 43.18 x 20.5 cm)
Height x Width x Depth
Weight (without cables)
SETUP Port
Number
5.3 lbs (2.4 kg)
1
Type
RS-232 serial
DB9 male
Connector
Network Connection
Number
1
Type
10/100/1000 Ethernet
8-pin modular
Connectors
Local Port
Number
1
Type
PS/2, USB and VGA
USB Device Port
Number
5
Type
USB 2.0
MODEM Port
Number
1
Type
RS-232 serial
DB9 female
Connectors
Serial Power Control (SPC) Port
Number
Type
2
RS-232 serial
8-pin modular
Connector
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Table F.5: DSR1031 Switch Product Specifications (Continued)
Power Supply
Type
Internal
Power
9.8 W
Heat Dissipation
AC-input Range
AC Frequency
AC-input Current Rating
33.4 BTU/hr
100 - 240 VAC
50 - 60 Hz autosensing
0.5 A
AC-input Power (maximum) 25 W maximum
18 AWG three-wire cable, with a three-lead IEC-320; receptacle on the power
supply end and a country-dependent plug on the power resource end
AC-input Cable
Ambient Atmospheric Condition Ratings
32 to 104 degrees Fahrenheit (0 to 40 degrees Celsius) operating;
-4 to 158 degrees Fahrenheit (-20 to 70 degrees Celsius) nonoperating
Temperature
Humidity
10% - 95% noncondensing
UL, FCC, cUL, ICES-003, CE, GS, VCCI, MIC, C-Tick, GOST
Safety certifications and EMC certifications for this product are obtained under
one or more of the following designations: CMN (Certification Model Number),
MPN (Manufacturer’s Part Number) or Sales Level Model designation. The
designation that is referenced in the EMC and/or safety reports and certificates
are printed on the label applied to this product.
Safety and EMC
Approvals and Markings
Table F.6: DSR2035/8035 Switch Product Specifications
Server Ports
Number
32
Type
PS/2, Sun, USB and Serial
8-pin modular
Connectors
Sync Types
Plug and Play
Separate horizontal and vertical
DDC2B
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Appendices
115
Table F.6: DSR2035/8035 Switch Product Specifications (Continued)
640 x 480 @ 60 Hz
800 x 600 @ 75 Hz
Video Resolution
960 x 700 @ 75 Hz
1024 x 768 @ 75 Hz
1280 x 1024 @ 75 Hz
Supported Cabling
Dimensions
4-pair UTP CAT 5 or CAT 6, 50 meters maximum length
Form Factor
1-U rack mountable
1.72 x 17.00 x 14.025 in
(4.37 x 43.18 x 35.62 cm)
Height x Width x Depth
Weight (without cables)
SETUP Port
Number
10 lbs (4.5 kg)
1
Type
RS-232 serial
8-pin modular
Connector
Network Connection
Number
2
Type
10/100/1000 Ethernet
8-pin modular
Connector
Local Port
Number
1
Type
PS/2, USB and VGA
USB Device Port
Number
5
Type
USB 2.0
MODEM Port
Number
1
Type
RS-232 serial
8-pin modular
Connectors
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Table F.6: DSR2035/8035 Switch Product Specifications (Continued)
Serial Power Control (SPC) Port
Number
Type
2
RS-232 serial
8-pin modular
Connector
Power Supply
Type
Internal
DSR2035: 13.2 W
DSR8035: 21.9 W
Power
DSR2035: 45.0 BTU/hr
DSR8035: 74.7 BTU/hr
Heat Dissipation
AC-input Range
100 - 240 VAC
50 - 60 Hz autosensing
1.25 A
AC Frequency
AC-input Current Rating
AC-input Power (maximum) 40 W maximum
18 AWG three-wire cable, with a three-lead IEC-320; receptacle on the power
supply end and a country-dependent plug on the power resource end
AC-input Cable
Ambient Atmospheric Condition Ratings
32 to 104 degrees Fahrenheit (0 to 50 degrees Celsius) operating;
-4 to 158 degrees Fahrenheit (-20 to 70 degrees Celsius) nonoperating
Temperature
Humidity
10 - 95% noncondensing
UL, FCC, cUL, ICES-003, CE, GS, VCCI, MIC, C-Tick, GOST
Safety certifications and EMC certifications for this product are obtained under
one or more of the following designations: CMN (Certification Model Number),
MPN (Manufacturer’s Part Number) or Sales Level Model designation. The
designation that is referenced in the EMC and/or safety reports and certificates
are printed on the label applied to this product.
Safety and EMC
Approvals and Markings
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Appendices
117
Appendix G: Sun Advanced Key Emulation
Certain keys on a standard Type 5 (US) Sun keyboard can be emulated by key press sequences on a
PS/2 keyboard. To enable Sun Advanced Key Emulation mode and use these keys, press and hold
Ctrl+Shift+Alt and then press the Scroll Lock key. The Scroll Lock LED blinks. Use the indicated
keys in Table G.1 as you would use the advanced keys on a Sun keyboard.
Table G.1: Sun Key Emulation
Sun Key (US)
PS/2 Key to Enable Sun Key Emulation
Compose
Application(1)
Compose
keypad
Power
F11
Open
F7
Help
Num Lock
Props
F3
Front
F5
Stop
F1
Again
F2
Undo
F4
Cut
F10
Copy
F6
Paste
F8
Find
F9
Mute
keypad /
keypad +
keypad -
F12
Vol.+
Vol.-
Command (left)(2)
Command (left)(2)
Command (right)(2)
(1)Windows 95 104-key keyboard.
Win (GUI) left (1)
Win (GUI) right (1)
(2)The Command key is the Sun Meta (diamond) key.
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DSR Switch Installer/User Guide
For example: For Stop + A, press and hold Ctrl+Shift+Alt and press Scroll Lock, then F1 + A.
These key combinations will work with the serial USB IQ module (if your Sun system comes with
a USB port) as well as the Sun VSN and WSN IQ modules. With the exception of F12, these key
combinations are not recognized by Microsoft Windows. Using F12 performs a Windows key
press.
When finished, press and hold Ctrl+Shift+Alt and then press the Scroll Lock key to toggle Sun
Advanced Key Emulation mode off.
Special considerations for Japanese Sun USB and Korean Sun USB
keyboards (USB IQ modules only)
Japanese Sun USB and Korean Sun USB keyboards assign usage IDs for certain keys that differ
from standard USB usage IDs. If USB IQ modules are attached to your Sun servers, the Han/Zen
Due to these keyboard-specific differences, keyboard mapping inconsistencies may be encountered
when switching between target devices using Sun VSN and WSN IQ modules and target devices
using USB IQ modules. These keys function normally if your Sun servers are attached to the DSR
switch using a VSN or WSN IQ module.
Table G.2 lists the keyboard mapping that will take place when a USB IQ module is used in
this setting.
Table G.2: PS/2-to-USB Keyboard Mappings
Korean Sun USB Japanese Sun USB
PS/2 Keyboard
USB Usage ID
Sun USB Keyboard
Keyboard
Hangul
Hanja
N/A
Keyboard
Katakana/Hiragana
Compose
N/A
Right-Alt
0xE6
0x65
0x90
0x91
0x88
0x35
AltGraph
Compose
N/A
Windows Application
Hangul
Hanja
N/A
N/A
N/A
Katakana/Hiragana
Han/Zen
N/A
N/A
Han/Zen
N/A
` ~
` ~
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Appendices
119
Appendix H: Technical Support
Our Technical Support staff is ready to assist you with any installation or operating issues you
encounter with your Avocent product. If an issue should develop, follow the steps below for the
fastest possible service.
To resolve an issue:
1. Check the pertinent section of this manual to see if the issue can be resolved by following the
procedures outlined.
2. Check our web site at www.avocent.com/support to search the knowledge base or use the
online service request.
3. Call the Avocent Technical Support location nearest you.
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121
INDEX
Index
DSR switch
B
Broadcasting 36
configuring 11
C
connectivity 5
Cable pinouts 102–103
Console menu interface
features and benefits of 1
getting started 7
configuring the DSR switch 81
Enable Debug Messages 84
Exit 84
installation overview 5
LEDS 13
Firmware Management menu 84
network configuration 81–83
Reset Appliance 84
reducing cable bulk 1
setting up your network 8
verifying the connections 13
viewing the status 16
Restore Factory Defaults 84
Security Configuration menu
Plug-in overview 2
upgrading the DSR switch firmware 85
D
DSR Explorer window
bookmarking a window 46
launching a KVM session 64
logging out 46
configuring 12
connecting to on-board web interface through
11–13
printing a window 46
refreshing a window 46
side navigation bar 45
top option bar 46
IQ module
about 1
DSR Remote Operations software
about 88
connecting 10
LEDS 13
before using 90
serial IQ module
about 2
installing 90
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122
connecting to a serial device 10
creating a macro 98
LEDS 13
aligning cursors 67
alignment and synchronization 73
scaling 73
modes 96
pinouts 99
O
speed 48
On-board web interface
upgrading 47
USB speed 40, 48
version information 38
device properties 52
K
KVM session 64
Keyboard
pass-through 79
local accounts 48
logging in 44
resetting 40–41
Sun Key Emulation 117–118
preemption levels 49–50
USB speed 48
KVM session
using on-board web interface 46–47
using Video Viewer 64
display behavior 22
L
LDAP
Active Directory 54, 61
Network ping 30, 41
query modes 58
ports and servers 15–19
query parameters 57
search parameters 55
server parameters 54
Screen Saver options 33
server tasks 35–38
M
soft switching 16
Mouse
adjusting settings on target devices 13–14
in Video Viewer
status flag 23
status of DSR switching system 16
target device
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selecting 15–16
OSCAR interface dialog boxes
Broadcast 25
cancelling 36
removing target devices 27
Commands 36
Device Modify 33
Disconnect 37
Target device
DSRIQ Selection 39
DSView IP 32
broadcasting to 36
disconnecting from 16
Flag 23
IP Setup 31
53
Main 18–19
removing from the Scan mode list 27
selecting 15
Menu 22
Name Modify 34
Names 33–34
Technical support 119
Network 30
Scan 26
Screen Saver 27–28
User Status 37
U
Version 38–39
Virtual Media 20
Video Viewer
R
automatic video adjustment 70
Block Noise Threshold 70
changing the toolbar 66
closing a session 80
Rack mounting
instructions 8–9
S
Scan mode
color depth 68
adding target devices 26–27
contrast and brightness 70
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DSR Switch Installer/User Guide
cursor type 71–73
video test pattern 71
window 63
detection thresholds 70
Image Capture Width 69
keyboard pass-through 79
macros 80
window size 66
Virtual media
mouse alignment and synchronization 73
mouse options 71
configuring remotely 50–51
connecting 10
mouse scaling 73
Pixel Noise Threshold 70
refresh image 71
opening a session remotely 75
overview 2
saving the view 80
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For Technical Support:
www.avocent.com/support
590-686-501D
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