Avocent Network Card LongView Wireless Installer User Manual

LongVie w® Wire le s s  
Installer/ User Guide  
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LongVie w® Wire le s s  
Installer/ User Guide  
Avocent, the Avocent logo, The Pow er of Being There and  
LongView are registered tradem arks of Avocent Corporation  
or its affliates. All other m arks are the property of their respec-  
tive ow ners.  
© 2003 Avocent Corporation. All rights reserved.  
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USA Notification  
War n ing: Changes or m odification s to th is u n it not expressly approved by the par ty  
respon sible for com pliance cou ld void the u ser s author ity to operate the equ ipm ent.  
Note: Th is equ ipm ent has been tested and fou nd to com ply w ith the lim its for a Class  
A digital device, pu rsuant to Par t 15 of the FCC Ru les. These lim its are designed to  
provide reasonable protection again st har m fu l inter ference when the equ ipm ent  
is operated in a com m ercial environ m ent. Th is equ ipm ent generates, u ses and can  
radiate radio frequency energy and, if not in stalled and u sed in accordance w ith the  
in str uction s, m ay cau se har m fu l inter ference to radio com m u n ication s. Operation of  
th is equ ipm ent in a residential area is likely to cau se har m fu l inter ference, in wh ich  
case the u ser w ill be requ ired to cor rect the inter ference at h is ow n expen se.  
Canadian Notification  
Th is digital apparatu s does not exceed the Class A lim its for radio noise em ission s  
from digital apparatu s set out in the Radio Inter ference Regu lation s of the Canadian  
Depar tm ent of Com m u n ication s.  
Le présent appareil nu m ér ique ném et pas de br u its radioélectr iques dépassant  
les lim ites applicables au x appareils nu m ér iques de la classe A prescr ites  
dan s le Règlem ent su r le brou illage radioélectr ique édicté par le Min istère des  
Com m u n ication s du Canada.  
Agency Approvals  
FCC class A, UL, cUL  
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Ta ble of Conte nts  
Chapter 1: Product Overview  
Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . 3  
Compatibility with Peripherals . . . . . . . . . . . . . . . . 5  
Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . 5  
Chapter 2: Installation  
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9  
Installing a LongView Wireless Extender . . . . . . . 10  
Chapter 3: Operations  
Powering the LongView Wireless Extender . . . . . . 15  
Informational Messages . . . . . . . . . . . . . . . . . . . . . 15  
LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
Fine-Tuning the Image Settings . . . . . . . . . . . . . . . 16  
Im a ge Adju stm ent Using  
the LongView Wireless OSD . . . . . . . . . . . . . . . . 17  
Appendices  
Appendix A: Technical Specifications . . . . . . . . . . 21  
Appendix B: Technical Support . . . . . . . . . . . . . . . 22  
Appendix C: Troubleshooting . . . . . . . . . . . . . . . . . 23  
Appendix D: Understanding Wireless . . . . . . . . . . 26  
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Product Ove rvie w  
1
Con ten ts  
Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . 3  
Compatibility with Peripherals . . . . . . . . . . . . . . . . 5  
Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . 5  
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Chapter 1: Product Overview  
3
Cha pte r 1: Product Ove rvie w  
Features and Benefits  
Avocents LongView ® Wireless Extender con nects Keyboard, Video, Mouse  
(KVM) and audio peripherals w irelessly to you r com puter, from up to 100  
feet away. LongView Wireless is a digital system that processes analog video,  
inbou nd and outbou nd, utilizing a u n ique, proprietar y com pression engine.  
At the hear t of the com pression engine is a m u ltim edia DSP and an FPGA  
that are coupled to an IEEE 802.11a radio board.  
Its industr y standard design m akes LongView Wireless com patible w ith  
vir tually any PC, display tech nology and operating system . Installation is  
essentially Plug and Play requ iring no new drivers or software.  
S1  
S2  
PWR  
Figure 1.1: LongView Wireless Model  
The LongView Wireless On-Screen Display (OSD)  
The LongView Wireless OSD m akes it sim ple to set up and adjust you r video  
param eters. Accessed from the receiver side, the OSD m akes tu n ing you r  
video fast and conven ient.  
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4
LongView Wireless Installer/User Guide  
Extended  
Access User  
LongView Wireless  
Receiver  
LongView Wireless  
Transmitter  
Server  
Figure 1.2: Example LongView Wireless Configuration  
Secure connectivity and 802.11a standards-based design  
Advanced Encr yption Standard (AES) provides secu re con nections th rough  
a proprietar y design based on the 802.11a standard.  
The LongView Wireless transmitter  
The LongView Wireless transm itter con nects directly to you r com puter  
and ser ves as the radio inter face device enabling the com puter to transm it  
audio and video data. It also acts as the receiver for keyboard and m ouse  
data sou rced from extended devices. The LongView Wireless transm itter  
contains five chassis-m ou nted con nectors for local video, keyboard and  
m ouse peripherals, in addition to power and audio in from the com puter.  
It includes a 3.5 foot cable w ith video and PS/2 keyboard and m ouse  
con nectors. Power is supplied to the transm itter from a u n iversal input 12 V  
DC sw itch ing power supply (included).  
The LongView Wireless receiver  
The LongView Wireless receiver con nects directly to you r user inter face  
devices (keyboard, video m on itor and m ouse) and ser ves as the radio  
inter face device for these com ponents. It receives audio and video data from  
the sou rce com puter and sends keyboard and m ouse data from the user  
inter face devices to the sou rce com puter. The LongView Wireless receiver  
has five chassis-m ou nted con nectors for video, keyboard, m ouse and audio  
peripherals and power. Power is supplied to the transm itter from a u n iversal  
input 12 V DC sw itch ing power supply (included).  
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Chapter 1: Product Overview  
5
Compatibility with Peripherals  
The LongView Wireless is com patible w ith the follow ing per ipherals:  
Keyboard- The LongView Wireless transm itter and receiver suppor t  
vir tually any standard PS/2 keyboard.  
Mouse - The LongView Wireless transm itter and receiver suppor t 2-  
button PS/2 m ice. Mice that have m ore than two buttons work w ith the  
reduced fu nctionality of a 2-button m ouse.  
Video- The LongView Wireless Extender suppor ts VGA, SVGA and XGA  
resolutions up to 60 Hz refresh rate. Both CRT and LCD m on itors w ith  
standard 15-pin h igh density con nectors are suppor ted.  
Audio- Speakers and headphones w ith 3.5 m m audio plugs are  
suppor ted on the receiver side of you r LongView Wireless Extender,  
provided the transm itter has been con nected to the sou nd card of you r  
PC w ith the provided audio cable.  
Safety Precautions  
To avoid potential video and/or keyboard problem s when using Avocent products:  
If the bu ilding has 3-phase AC power, ensu re that the com puter and  
m on itor are on the sam e phase. For best resu lts, they shou ld be on the  
sam e circu it.  
Use on ly Avocent-supplied cable to con nect com puters and KVM  
sw itches. Avocent war ranties do not apply to dam age resu lting from  
u ser -supplied cable.  
To avoid potentially fatal shock hazard and possible dam age to equ ipm ent,  
please obser ve the follow ing precautions:  
Do not use a 2-w ire extension cord in any Avocent product con figu ration.  
Test AC outlets at the com puter and m on itor for proper polarity  
and grou nding.  
Use on ly w ith grou nded outlets at both the com puter and m on itor. When  
using a backup Un iter ruptible Power Supply (UPS), power the com puter  
and the LongView Wireless transm itter u n it off the supply.  
NOTE: The AC inlet is the main disconnect.  
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6
LongView Wireless Installer/User Guide  
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Ins ta lla tion  
2
Con ten ts  
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9  
Installing a LongView Wireless Extender . . . . . . . 10  
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Chapter 2: Installation  
9
Cha pte r 2: Ins ta lla tion  
Getting Started  
Before installing you r LongView Wireless Extender, refer to the list below to  
ensu re that you have all the item s that sh ipped w ith the LongView Wireless.  
Supplied with the LongView Wireless Extender  
You r LongView Wireless package contains the follow ing item s:  
LongView Wireless transm itter  
LongView Wireless receiver  
Two local cou ntr y power supplies  
Audio cable  
LongView Wireless Installer/User Gu ide  
LongView Wireless Qu ick Installation Gu ide  
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1 0  
LongView Wireless Installer/User Guide  
Installing a LongView Wireless Extender  
Follow the step -by-step procedu res listed in the To insta ll a LongView  
Wireless tra nsmitter and To insta ll a LongView Wireless receiver sections to  
properly install you r new KVM extension system .  
WARNING: To re duce the risk of e le ctric shock or damage to your e quipme nt -  
- Disconnect the power from the unit by unplugging the power supply from the electrical outlet.  
To install a LongView Wireless transmitter:  
1. Ensu re that the video setting of you r com puter is 1024 x 768, 800 x 600  
or 640 x 480 at 60 Hz refresh rate. Best per for m ance w ill be ach ieved if  
the color resolution is set to 24 bit color or h igher.  
2. Power dow n the com puter th at w ill be pa r t of you r Lon gView  
Wir eless Extender.  
3. Unplug the per ipherals (keyboard, m ou se, m on itor and speakers w ith  
bu ilt-in am plifiers, if applicable) from you r com puter.  
Transmitter  
Cables  
Power  
Supply  
Peripheral Cables  
Audio Cable  
Figure 2.1: LongView Wireless Transmitter Installation Example  
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Chapter 2: Installation  
1 1  
4. Prepare locations for you r LongView Wireless equ ipm ent, com puter  
and peripherals. Place the transm itter near you r com puter. Best  
per form ance is ach ieved when the anten nas are clearly visible and free  
from obstr uctions.  
5. Con nect the LongView Wireless transm itter cables into the com puter s  
PS/2 keyboard (pu r ple con nector), PS/2 m ouse (green con nector) and  
m on itor con nections (blue con nector).  
6. Using the supplied audio cable, con nect one end to the LongView  
Wireless tran sm itter s audio input con nection (lim e green con nector)  
and the other end to the com puter s audio output con nection (lim e  
green con nector).  
7. Connect your LongView Wireless transm itter to an AC power source with  
one of the power supplies included with your LongView Wireless Extender.  
NOTE: The transmitter must be powered up before the computer.  
NOTE: Use only an Avocent-supplied power supply.  
8. Power up you r com puter.  
Connecting the LongView Wireless receiver  
Vir tually any industr y-standard display device can be attached to the  
LongView Wireless receiver, as long as it has a 15-pin D shell con nector  
for video input and can accept VGA (640 x 480), SVGA (800 x 600) and XGA  
(1024 x 768) resolution video.  
To install a LongView Wireless receiver:  
1. Select a location for your LongView Wireless receiver. Find a convenient  
position for locating the LongView Wireless receiver, such as a desktop  
that is near your extended display. Best perform ance is achieved when the  
antennas are clearly visible and free from obstructions.  
2. Con nect the extended displays video input into the LongView Wireless  
receiver s video input (blue con nector).  
NOTE: The extended display must have a standard 15 -pin D-shell RGB analog interface.  
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1 2  
LongView Wireless Installer/User Guide  
3. Con nect the extended displays PS/2 keyboard and m ouse (if applicable)  
into the LongView Wireless receiver s keyboard con nection (pu r ple  
con nector) and m ouse con nection (green con nector).  
Power  
Supply  
Audio  
Cable  
Peripheral  
Cables  
Figure 2.2: LongView Wireless Receiver Installation Example  
4. Con nect you r speakers into the LongView Wireless receiver s audio  
output con nection (lim e green con nector).  
5. Con nect the LongView Wireless power supply into the LongView  
Wireless receiver and into the AC power sou rce.  
NOTE: Use only an Avocent-supplied power supply.  
6. Con nect you r m on itor s power supply to appropriate electrical outlets.  
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Ope ra tions  
3
Con ten ts  
Powering the LongView Wireless Extender . . . . . . 15  
Informational Messages . . . . . . . . . . . . . . . . . . . . . 15  
LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
Fine-Tuning the Image Settings . . . . . . . . . . . . . . . 16  
Im a ge Adju stm ent Using  
the LongView Wireless OSD . . . . . . . . . . . . . . . 17  
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Chapter 3: Operations  
1 5  
Cha pte r 3: Ope ra tions  
Powering the LongView Wireless Extender  
The LongView Wireless u n its (transm itter and receiver) have been factor y  
con figu red to operate as a com pan ion pair. The in itial radio lin k between  
the two u n its is established by the receiver, although all other aspects of the  
lin k are controlled by the transm itter. Once the radio lin k is established,  
m ouse, keyboard, video and audio data is free to flow between the two u n its.  
To power up the LongView Wireless Extender:  
1. Com plete all of the installation steps. See Chapter 2.  
2. Power up the LongView Wireless transm itter and wait for the m iddle  
LED m arked as S2 to illu m inate.  
3. Power up the m on itor attached to the LongView Wireless receiver.  
4. Power up the LongView Wireless receiver.  
5. Power up you r com puter.  
NOTE: Always power up the LongView Wireless transmitter and wait for the middle LED  
marked S2 to illuminate before powering up your computer.  
Informational Messages  
When the LongView Wireless receiver is powered up, it w ill display a  
m essage on the com puter m on itor to wh ich it is attached:  
Sea rching for CLT_000c4116bc7b  
The 000c4116bc7b is replaced by the MAC id of the radio board in you r  
transm itter u n it. Th is m essage indicates that you r receiver u n it is actively  
search ing for its com pan ion transm itter. When it finds the com pan ion  
transm itter, it w ill display a second m essage beneath the first:  
Connecting to CLT_000c4116bc7b  
The 000c4116bc7b is replaced by the MAC id of the radio board in you r  
transm itter u n it. Th is m essage indicates that you r receiver u n it is  
establish ing the radio lin k w ith you r transm itter u n it. When th is lin k is  
established, both m essages w ill be rem oved and the m on itor w ill display  
video in form ation from you r com puter.  
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LongView Wireless Installer/User Guide  
LEDs  
Both the LongView Wireless transm itter and receiver contain th ree LEDs  
visible from the front of each u n it. The LEDs are labeled on the u n it.  
S1  
S2  
PWR  
Figure 3.1: Transmitter LEDs  
LED Conditions  
S1  
S2  
PWR  
ON  
Condition  
OFF  
OFF  
OFF  
ON  
OFF  
OFF  
ON  
ON  
No Activity, Power is On  
No Activity, Power is Off  
Establish Link  
OFF  
ON  
ON  
Connected  
Fine-Tuning the Image Settings  
Once the radio lin k has been established, and the m on itor attached to the  
receiver is displaying com puter generated video, som e fine -tu n ing of the  
video settings m ay be desired. Th is fine -tu n ing shou ld on ly be necessar y  
the first tim e that a LongView Wireless transm itter is used w ith a par ticu lar  
com puter; settings, once adjusted, are saved in the transm itter u n it.  
A m ouse or keyboard driven m enu , called the On -Screen Display (OSD),  
enables you to per form these adjustm ents. The LongView OSD allows you  
to use an Auto Setup featu re to adjust the im age settings, or enables you to  
m anually adjust any of the individual im age settings. New settings m ay be  
tem porarily or perm anently saved.  
Main menu options  
The LongView Wireless Main m enu has two options- Auto Setup and  
Lin k Status. The Auto Setup checks the video param eters for you r sou rce  
com puter and then autom atically optim izes the video quality por trayed on  
you r m on itors. The Lin k Status indicates the signal strength of the w ireless  
con nection between you r LongView Wireless transm itter and receiver.  
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Chapter 3: Operations  
1 7  
Advanced menu options  
The LongView Wireless OSD Advanced m enu allows you to fine -tu ne the  
video settings that were established w ith the Auto Setup fu nction . You m ay  
tu ne the horizontal and ver tical position of the video m on itor w indow, as  
well as adju st the brightness and contrast of the video im age. You m ay also  
adjust the video clock phase in the LongView Wireless transm itter relative  
to the video clock at you r sou rce com puter to assu re the cleanest, shar pest  
video im age.  
Image Adjustment Using the LongView Wireless OSD  
When con figu ring the OSD, you m ay use the Auto Setup fu nction to  
autom atically optim ize the video of you r LongView Wireless Extender, or  
you m ay choose to optim ize it m anually.  
To optimize video automatically:  
1. Activate the OSD Main m enu on the receiver u n it by pressing and  
holding the left Shift key followed by the right Shift key and then  
releasing both .  
2. Optim ize the video setup of your Wireless Extender by selecting Auto Setup  
- Run. This will autom atically optim ize your video setup param eters.  
3. From the OSD Main m enu , select Finish at the bottom to save you r OSD,  
keyboard and Auto Setup param eters.  
-or -  
Select Ca ncel to exit w ithout saving changes.  
To optimize video manually:  
If you r m on itor im age requ ires fu r ther adjustm ent after r u n n ing the Auto  
Setup, you m ay use the Advanced Setup options from the LongView Wireless  
OSD m enu .  
1. Activate the OSD Main m enu on the receiver u n it by pressing and  
holding the left Shift key followed by the right Shift key and then  
releasing both .  
2. Select the Adva nced tab from the OSD Main m enu .  
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1 8  
LongView Wireless Installer/User Guide  
3. On the OSD Advanced m enu , use the fine -tu n ing options to m ake  
fu rther adjustm ents to you r video im age, as needed.  
Press the Le ft or Right ar rows keys to m ake adjustm ents for:  
Horizontal Position  
Ver tical Position  
Brightness  
Contrast  
Clock Phase  
4. Select Finish at the bottom of the Main OSD m enu to save the param eters.  
-or -  
If you w ish to exit w ithout saving changes, select the Ca ncel button .  
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Appe ndice s  
Con ten ts  
Appendix A: Technical Specifications . . . . . . . . . . 21  
Appendix B: Technical Support . . . . . . . . . . . . . . . 22  
Appendix C: Troubleshooting . . . . . . . . . . . . . . . . . 23  
Appendix D: Understanding Wireless . . . . . . . . . . 26  
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Appendices  
2 1  
Appe ndice s  
Appendix A: Technical Specifications  
LongVie w Wire le s s Product S pe cifications  
Mechanical  
Height  
1.75"  
(4.45 cm)  
Antenna extends 4.75” (12.07 cm) above lower  
surface of housing  
Width  
6.25"  
5.25"  
1 lb  
(15.88 cm)  
(13.34 cm)  
(0.45 kg)  
Depth  
Weight  
Environmental/ Power  
Operating Temperature  
Storage Temperature  
Power Supply  
0°C to 40°C  
-20°C to 50°C  
12Vdc @ 1A from supplied 100 to 240 VAC 50/60  
Hz switching power supply  
Multimedia  
Video Link Performance  
Video Link Compatibility  
Video Interface  
640 x 480, 800 x 600, 1024 x 768  
VGA, SVGA, XGA  
VGA compatible with analog RGB  
(15-Pin D-shell), non-interlaced  
60 Hz refresh rate  
Audio Support  
Supported Hardware  
Computer  
Analog audio  
Most standard computers with the  
exception of Macintosh  
Video Resolution  
Peripherals  
VGA, SVGA, XGA  
PS/2 keyboard, PS/2 mouse, speakers  
Radio  
Radio Protocol  
Radio Frequency  
Radio Modulation  
Nominal Output Power  
Range  
IEEE 802.11a  
5150-5250; 5250-5350; 5725-5825 MHz  
OFDM (Orthogonal Frequency Division Multiplexing)  
17dBm  
XGA video resolution to 100 feet  
AES encryption with 802.1x authentication  
Security  
Regulatory Compliance Standards  
FCC Class A, UL, cUL  
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LongView Wireless Installer/User Guide  
Appendix B: Technical Support  
Ou r Tech n ical Suppor t staff is ready to assist you w ith any installation or  
operating issues you encou nter w ith you r Avocent product. If an issue  
shou ld develop, follow the steps below for the fastest possible ser vice:  
1. Check the Troubleshooting section of th is m anual to see if the issue can  
be resolved by follow ing the procedu res outlined. See Appendix C.  
2. Check ou r web site at w w w.avocent.com /suppor t to search the  
knowledge base or use the on -line ser vice request.  
3. Call Avocent Tech n ical Suppor t for assistance at (888) 793-8763. Visit  
Suppor t Phone Numbers for cu r rent phone suppor t hou rs.  
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Appendices  
2 3  
Appendix C: Troubleshooting  
No powe r s ta tus light on tra ns mitte r or re ce ive r  
Verify that the green LED on the separate Avocent-supplied power supply is  
illuminated, indicating that the power supply is plugged in correctly.  
Ensure that the power cable from the Avocent-supplied power supply is  
securely plugged into the LongView Wireless transmitter or LongView  
Wireless receiver unit.  
No vide o on monitor a tta che d to tra ns mitte r  
Verify that the monitor has power and is switched on.  
Ensure that the video cable from the LongView Wireless transmitter is securely  
plugged in to the correct connector on the computer.  
Ensure that the video cable from the monitor is securely plugged in to the correct  
connector on the LongView Wireless transmitter.  
Verify that the computer is switched on.  
As a last check, plug the video cable from the monitor directly into the computer  
to verify that the monitor is working and that the computer is generating active  
video. If this is functioning, check that the display settings for your computer are  
set no higher than a resolution of 1024 x 768 at 60 Hz refresh rate. If the monitor  
does not function correctly, replace it.  
No mous e a nd / or ke yboa rd ope ra tion from pe riphe ra ls a tta che d to tra ns mitte r  
Verify that the mouse and keyboard are connected to the correct PS /2 ports on  
the computer. Match the connector color codes (green is mouse and purple  
is keyboard).  
If the LongView Wireless transmitter was powered up after the computer, turn off  
the computer and transmitter. Power up the LongView Wireless transmitter unit,  
wait for the middle LED to illuminate, then power up the computer.  
Retest the mouse and keyboard by connecting them directly to the computer  
and rebooting the computer. If one does not function correctly, replace the  
non-functioning peripheral.  
No vide o on monitor a tta che d to re ce ive r  
Verify that the monitor attached to the LongView Wireless receiver has power and  
is switched on.  
Ensure that the video cable from the monitor is securely plugged in to the correct  
connector on the LongView Wireless receiver.  
Ensure that the video cable from the LongView Wireless transmitter is securely  
plugged in to the correct connector on the computer.  
Verify that the computer is switched on.  
Cycle power to the LongView Wireless receiver. An informational message  
should appear on the monitor for a brief moment. If the message does not  
appear, check the monitor by plugging the video cable from the monitor directly  
into the computer to verify that the monitor is working and that the computer is  
generating active video. If this is functioning, check that the display settings for  
your computer are set no higher than a resolution of 1024 x 768 at 60 Hz refresh  
rate. If the monitor does not function correctly, replace it.  
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2 4  
LongView Wireless Installer/User Guide  
Verify that all three LEDs on both the LongView Wireless transmitter and the  
LongView Wireless receiver are illuminated a short period of time after power up  
(30 seconds or less). If all three LEDs are not illuminated, move the LongView  
Wireless receiver closer to the LongView Wireless transmitter unit until all LEDs  
are illuminated.  
As a last check, plug the video cable from the monitor directly into the computer  
to verify that the monitor is working and that the computer is generating active  
video. If this is functioning, check that the display settings for your computer are  
set no higher than a resolution of 1024 x 768 at 60 Hz refresh rate. If the monitor  
does not function correctly, replace it.  
No mous e a nd / or ke yboa rd ope ra tion from pe riphe ra ls a tta che d to re ce ive r  
Ensure that the mouse and keyboard operation cables are connected to the  
correct PS /2 ports on the LongView Wireless receiver. Match the connector color  
codes (green is mouse and purple is keyboard).  
Ensure that the mouse and keyboard cables from the LongView Wireless  
transmitter are connected to the correct PS/2 ports on the computer. Match the  
connector color codes (green is mouse and purple is keyboard).  
Verify that all three LEDs on both the LongView Wireless transmitter and the  
LongView Wireless receiver are illuminated a short period of time after power up  
(30 seconds or less). If all three LEDs are not illuminated, move the LongView  
Wireless receiver closer to the LongView Wireless transmitter unit until all LEDs  
are illuminated.  
Retest the mouse and keyboard by connecting them directly to the computer  
and rebooting the computer. If one does not function correctly, replace the  
non-functioning peripheral.  
No a udio from s pe a ke rs a tta che d to re ce ive r  
Ensure that the audio cable is securely plugged into the line in port of the  
LongView Wireless transmitter unit.  
Ensure that the audio cable is securely plugged into the line out port of the  
computer (should be color coded green).  
Ensure that the speaker cable is securely plugged into the line out port of the  
LongView Wireless receiver unit.  
Verify that all three LEDs on both the LongView Wireless transmitter and the  
LongView Wireless receiver are illuminated a short period of time after the power  
up (30 seconds or less). If all three LEDs are not illuminated, move the LongView  
Wireless receiver closer to the LongView Wireless transmitter unit until all LEDs  
are illuminated.  
Retest the speakers by connecting them directly to the computer. If they do not  
function correctly, replace them.  
Poor vide o qua lity on monitor a tta che d to re ce ive r  
Run Auto Setup from the OSD. Remember to click Finish to save new settings.  
Ensure that the video cable from the monitor is securely plugged in to the correct  
connector on the LongView Wireless receiver.  
Ensure that the video cable from the LongView Wireless transmitter is securely  
plugged in to the correct connector on the computer.  
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Appendices  
2 5  
Slow re s pons e from pe riphe ra ls a tta che d to LongVie w Wire le s s re ce ive r  
Run Auto Setup from the OSD. Remember to click Finish to save new settings.  
The distance between the two LongView Wireless units may be too great,  
reducing the quantity of data that can be sent through the radio link. Move the  
LongView Wireless receiver closer to the LongView Wireless transmitter.  
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2 6  
LongView Wireless Installer/User Guide  
Appendix D: Understanding Wireless  
Wireless technology is being used in m any innovative ways to help people  
work and com m unicate m ore efficiently. Increased m obility and the absence  
of cabling and other fixed infrastructure have proven to be beneficial for  
m any users.  
People use w ireless tech nology for m any different pu r poses:  
Mobility – productivity increases when people h ave access to data in  
any location w ith in the operating range of their Wireless Extender.  
Man agem ent decision s based on real-tim e in for m ation can  
sign ificantly im prove worker efficiency.  
Low Im plem entation Costs – Wireless Extenders are easy to set up,  
m anage, change and relocate. Environ m ents that change frequently  
benefit from the ease of im plem enting w ireless. Wireless Extenders  
operate in locations where installation of w iring m ay be im practical.  
Installation and Network Expansion – installing a Wireless Extender  
can be fast and easy and can elim inate the need to pu ll cable th rough  
walls and ceilings. Wireless tech nology allows the network to go where  
w ires can not go – even outside the hom e or office.  
Standards-based technology  
The LongView Wireless tran sm itter and receiver utilize a propr ietar y  
design based on the 802.11a standard. The IEEE 802.11a standard is an  
exten sion of the 802.11b standard. It increases the data rate up to 54 Mbps  
w ith in the 5 GHz band, utilizing OFDM tech nology.  
Th is tech nology works by transm itting h igh -speed digital data over a radio  
wave utilizing OFDM tech nology. OFDM works by splitting the radio signal  
into m u ltiple sm aller sub -signals that are then transm itted sim u ltaneously  
at different frequencies to the receiver. OFDM reduces the am ou nt of  
crosstalk (inter ference) in signal transm issions.  
Installation considerations  
The LongView Wireless Extender allows you to access you r com puter using  
a w ireless con nection from vir tually anywhere w ith in its operating range.  
Keep in m ind, however, that the nu m ber, th ickness and location of walls,  
ceilings and other objects that the w ireless signals m ust pass th rough m ay  
lim it the range. Typical ranges var y depending on the types of m aterials and  
backgrou nd RF (radio frequency) noise in you r hom e or business.  
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Appendices  
2 7  
To maximize your wireless range:  
1. Keep the nu m ber of walls and ceilings between the transm itter and  
receiver to a m in im u m – each wall or ceiling can reduce you r w ireless  
products range.  
2. Be aware of the direct line between you r transm itter and receiver. A  
wall that is 1.5 feet th ick (.5 m eters), at a 45° angle appears to be alm ost  
3 feet (1 m eter) th ick. At a 2° angle, it looks over 42 feet (14 m eters) th ick!  
Position you r devices so that the signal w ill travel straight th rough a  
wall or ceiling for better reception .  
3. Bu ilding m aterials can im pede the w ireless signal – a solid m etal door or  
alu m inu m studs m ay have a negative effect on range. Tr y to position you r  
w ireless devices and com puters w ith w ireless adaptors so that the signal  
passes th rough drywall or open doorways and not other m aterials.  
4. Keep you r LongView Wireless transm itter and receiver away (at least  
3 to 6 feet or 1 to 2 m eters) from electrical devices or appliances that  
generate extrem e RF noise.  
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2 8  
LongView Wireless Installer/User Guide  
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LIMITED WARRANTY  
Avocent Corporation warrants to the original retail purchaser that this product is and will be free from defects in  
m aterials and workm anship for a period of 24 m onths from the date of purchase.  
Additionally, all Avocent products carry an unconditional thirty-day satisfaction guarantee. If, for any reason,  
you are dissatisfied with the perform ance of this product, you m ay return it to the point of purchase for a  
refund of the purchase price (excluding shipping charges). This guarantee does not apply to special order  
products, and m ay not be available through all resellers. During the warranty period, purchaser m ust prom ptly  
call Avocent for a RETURN MATERIALS AUTHORIZATION (RMA) number. Make sure that the RMA number  
appears on the packing slip, proof of purchase, AND ON THE OUTSIDE OF EACH SHIPPING CARTON.  
Unauthorized returns or collect shipm ents will be refused.  
Ship prepaid to:  
Avocent Corporation  
4991 Corporate Drive  
Huntsville, AL 35805 U.S.A.  
Telephone: (256) 430-4000  
The above lim ited warranty is voided by occurrence of any of the following events, upon which the product is  
provided as is, with all faults, and with all disclaim ers of warranty identified below :  
1. If non-Avocent approved cabling is attached to the unit. Poorly constructed and m iswired cabling can  
dim inish video quality and dam age equipm ent. Avocent m anufactured cabling is built to high quality  
standards utilizing overall braided shield to com ply with FCC em ission standards, and each cable is  
individually tested under load.  
2. If defect or m alfunction was caused by abuse, m ishandling, unauthorized repair, or use other  
than intended.  
3. If unauthorized m odifications were m ade to product.  
4. If unreported dam ages occurred in any shipm ent of the product.  
5. If dam ages were due to or caused by equipm ent or software not provided by Avocent.  
6. If the unit is used with non-grounded or incorrectly polarized AC power.  
7. If the product is used in contradiction to any instruction provided by any User Guide or Instruction  
Sheet provided to you or with the product.  
8. If the product is dam aged due to power surges, water exposure or act of God including lightning.  
EXCEPT AS SPECIFICALLY PROVIDED ABOVE AND TO THE MAXIMUM EXTENT ALLOWED BY LAW,  
AVOCENT CORPORATION DISCLAIMS ALL WARRANTIES AND CONDITIONS WHETHER EXPRESS,  
IMPLIED, OR STATUTORY AS TO ANY MATTER WHATSOEVER INCLUDING, WITHOUT LIMITATION,  
TITLE, NON-INFRINGEMENT, CONDITION, MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR  
OR INTENDED PURPOSE.  
EXCEPT AS EXPRESSLY PROVIDED ABOVE AND TO THE MAXIMUM EXTENT ALLOWED BY LAW,  
AVOCENT CORPORATION SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL  
DAMAGES (INCLUDING WITHOUT LIMITATION, LOSS OF PROFIT, LOSS OF BUSINESS, LOSS OF  
INFORMATION, FINANCIAL LOSS, PERSONAL INJURY, LOSS OF PRIVACY OR NEGLIGENCE) WHICH MAY  
BE CAUSED BY OR RELATED TO, DIRECTLY OR INDIRECTLY, THE USE OF A PRODUCT OR SERVICE,  
THE INABILITY TO USE A PRODUCT OR SERVICE, INADEQUACY OF A PRODUCT OR SERVICE FOR  
ANY PURPOSE OR USE THEREOF OR BY ANY DEFECT OR DEFICIENCY THEREIN EVEN IF AVOCENT  
CORPORATION OR AN AUTHORIZED AVOCENT DEALER HAS BEEN ADVISED OF THE POSSIBILITY  
OF SUCH DAMAGES OR LOSSES.  
©2003 Avocent Corporation. All rights reserved.  
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For Technical Support:  
Email: support@avocent.com  
Avocent International Ltd.  
Avocent House, Shannon Free Zone  
Shannon, County Clare, Ireland  
Tel: +353 61 715 292  
Avocent Corporation  
4991 Corporate Drive  
Huntsville, Alabama 35805-6201 USA  
Tel: +1 256 430 4000  
Fax: +353 61 471 871  
Fax: +1 256 430 4031  
Avocent Germany  
Avocent Asia Pacific  
Singapore Branch Ofce  
100 Tras Street, # 15-01  
Amara Corporate Tower  
Singapore 079027  
Gottlieb-Daimler-Straße 2-4  
D-33803 Steinhagen  
Germany  
Tel: +49 5204 9134 0  
Fax: +49 5204 9134 99  
Tel: +656 227 3773  
Fax: +656 223 9155  
Avocent Canada  
50 Mural Street, Unit 5  
Richmond Hill, Ontario  
L4B 1E4 Canada  
Tel: +1 877 992 9239  
Fax: +1 877 524 2985  
590 -383-001A  
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