Raven-E iDEN
Quick Start
Version 2.40 - September 2006
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Raven-E iDEN for TELUS - Quick Start, version 2.40
a. Using the tip of a PDA stylus, an unbent paperclip, or other slim blunt item press the yellow
button of the SIM tray. On the Raven-E, the button is between two boards.
FIGURE 2. Tray button: Raven-E
b. Slide the tray out of the slot.
FIGURE 3. Empty SIM Tray
Inserting the SIM
3.
a. Place the SIM into the tray and gently press to click it into place.
FIGURE 4. SIM Tray with a SIM
The SIM may be a different color than this
example.
b. Slide the tray back into the modem and gently press to click it into place.
FIGURE 5. Inserting the SIM: Raven-E
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Raven-E iDEN for TELUS - Quick Start, version 2.40
Finishing the SIM installation
4.
a. Slide the Raven-E back into the case.
b. Secure the back of the Raven-E with the screws.
Modem Master Reset
The final step is issuing a master reset for the Raven-E. You will need to connect to theRaven-E
using a terminal application such as HyperTerminal and connect directly to theRaven-E from your
computer.
1. Connect your modem to your computer using an Ethernet cable.
2. Connect theRaven-E to power.
3. Using a terminal application, connect to the Raven-E.
FIGURE 6. Terminal connection
Enter the Master Reset Command
1. Type AT*PROVISION=000000, 0123456789
2. The Raven-E should respond with: "Master Reset Succeeded". With any other response, con-
tact TELUS to check the account status.
3. Press the reset button on the Raven-E.
FIGURE 7. Reset button
TheRaven-E should now register on the network.
Hardware Installation
Your AirLink Raven-E should be mounted in a position that allows easy access for the cables so
they are not bent or constricted. The LEDs on the front panel should be visible for ease of opera-
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Raven-E iDEN for TELUS - Quick Start, version 2.40
tional verification. You should ensure that there is adequate airflow around the modem but that it is
kept free from direct exposure to the elements (sun, rain, etc.)
An optional accessory for your modem is a mounting kit. The bracket is designed to snugly cra-
dle the modem and hold it in place where you need it.
Connecting the Antenna
Antennas selected should not exceed a maximum gain of 5 dBi under standard installation config-
uration. In more complex installations (such as those requiring long lengths of cable and/or multi-
ple connections), it’s imperative that the installer follow maximum dBi gain guidelines in
accordance with Industry Canada’s regulations.
Please refer to the following guidelines:
• RSS-102 (...Health Canada’s Safety Code 6 for Exposure of Humans to RF Fields)
• RSS-129 (800 MHz Dual-Mode CDMA Cellular Telephones) (Analogue & CDMA)
• RSS-133 r1 (2 GHz Personal Communications)
Your AirLink Raven-E will work with most Dual-Band PCS cellular antennas with a TNC con-
nector that works in the high and low frequencies of iDEN . Connect the antenna or RF cable
directly to the connector on the back of the Raven-E.
Connecting power
Your Raven-E can be used with either DC (available in most automobiles) or 110 AC (standard US
wall power) with the appropriate power adapter (available from AirLink).
The power cable positive lead should be connected to the battery or power source positive termi-
nal. The power cable negative lead should be connected to the battery or power source negative ter-
minal. The Raven-E has an internal polysilicon circuit breaker that opens at 0.5 to 1.0 amps of
current.
Note: When using a DC power source (such as a car battery or solar cell), AirLink
recommends placing a fuse on the line close to the power source to protect your
power source from possible surges due to shorts or other line issues.
Connecting the Raven-E to a computer or other device
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Your Raven-E’s Ethernet port can be connected directly to a computer or other Ethernet device
using a cross-over cable. Most newer computers have an auto-sensing Ethernet port allowing you
to use a straight through cable. If you are connecting the modem to a hub or switch you should use
a straight through cable or use the uplink port on the hub or switch with a cross-over cable.
Your Raven-E can also be connected to a USB to Ethernet device connected to a computer or
other device which does not have an available Ethernet port but does have USB.
Raven-E Indicator Lights
When your Raven-E is connected to power and an antenna, there is a specific pattern to the lights
to indicate its operation mode. Refer to the User Guide for more information on light patterns.
Tx (transmit) and Rx (receive) - Lights will flash as data is transferred to and from the Raven-E
on the remote network.
RSSI(signal level) - Light shows the strength of the signal and may be nearly solid (strong signal)
or flashing (weaker signal). A slow flash indicates a very weak signal.
Reg (registation) - Indicates the Raven-E has acquired an IP from TELUS.
Chan (channel) - Indicates the modem has acquired a network channel.
Link - Indicates a successful connection to the cellular network.
Pwr (power) - Indicates the power adapter is connected and there is power getting to the modem.
The Reset button performs the same function as unplugging power from the modem and plugging
it back in. Reset will not alter any saved configuration settings.
AirLink Technical Support
If you encounter problems with operation of your Raven-E, AirLink’s support staff can help.
Refer to the User Guide for your modem or the AirLink website for AirLink prod-
uct warranties.
AirLink Support Web Site
The AirLink web site is updated frequently with Setup Wizards, Utilities, How-To Guides, and
AirLink Documentation and Guides
• Modem User Guides - These guides are specific to your modem type, cellular provider, and
cellular technology and contain comprehensive information about the operation of the modem
and its features.
• Modem Quick Start guides - These guides are also specific to the modem type, cellular pro-
vider, and cellular technology and are a step by step guide to activating the modem using the
Setup Wizard or other steps as applicable.
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Raven-E iDEN for TELUS - Quick Start, version 2.40
• Utility Guides - These guides focus on the features of one of the AirLink modem utilities:
Wireless Ace, AceView, AceNet, Modem Doctor, etc.
• Application Notes and How-To Guides - These guides detail configuring the modem to work
with a specific feature set or how the modem can be set up to work with a specific 3rd party
(non-AirLink) device.
• Data Sheets and White Papers - These are technology based information documents.
Contacting Technical Support
Friday 5 AM to 5 PM Pacific Time (8 AM to 8 PM Eastern Time). Support is not available week-
ends or holidays.
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