TravelMate 4050
Service Guide
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to http://csd.acer.com.tw
PRINTED IN TAIWAN
Service CD P/N:WE DO NOT PRODUCE CD FOR THIS MODEL
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Copyright
Copyright © 2004 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without
the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Pentium and Pentium II/III are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.
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Conventions
The following conventions are used in this manual:
SCREEN
Denotes actual messages that appear
MESSAGES
on screen.
NOTE
Gives bits and pieces of additional
information related to the current
topic.
WARNING
CAUTION
IMPORTANT
Alerts you to any damage that might
result from doing or not doing specific
actions.
Gives precautionary measures to
avoid possible hardware or software
problems.
Reminds you to do specific actions
relevant to the accomplishment of
procedures.
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Preface
Before using this information and the product it supports, please read the following general information.
1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered
in this generic service guide. In such cases, please contact your regional offices or the responsible
personnel/channel to provide you with further technical details.
2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information
available on your regional web or channel. If, for whatever reason, a part number change is made, it will
not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and
service of customer machines.
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Table of Contents
Chapter 1
System Specifications
1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Outlook View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Embedded Numberic Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Launch Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Chapter 2
System Utilities
31
BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Chapter 3
Machine Disassembly and Replacement
41
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Disassemble the Battery Pack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Disassemble the HDD Module, ODD and Memory Module. . . . . . . . . . . . . . . . 44
Disassemble the ODD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Disassemble the Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Disassemble the Keyboard/LCD Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Disassemble the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Disassemble the Power Switch Board, Thermal and MDC . . . . . . . . . . . . . . . . .45
Disassemble the LCD module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Disassemble the Main Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Disassemble the HDD Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Chapter 4
Troubleshooting
52
System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
External Diskette Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
External CD-ROM Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Keyboard or Auxiliary Input Device Check . . . . . . . . . . . . . . . . . . . . . . . . .53
Memory Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Power System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Power Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Check the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Touchpad Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Display Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Sound Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
PhoenixBIOS POST Tasks and Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Index of Symptom-to-FRU Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Chpater 5
Jumper and Connector Locations
63
Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Clear CMOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
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Table of Contents
Chapter 6
FRU (Field Replaceable Unit) List
66
Exploded Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
TravelMate 4050 Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Appendix A Model Definition and Configuration
Appendix B Test Compatible Components
79
80
Microsoft Windows XP / Professional Environment Test . . . . . . . . . . . . . . . . . .81
Appendix C Online Support Information
83
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Chapter 1
System Specifications
Features
This model is a project to accommodate Intel Centrino technology to provide end user better mobile
experience with entry price. It is a 2 spindle with normal 4:3 for factor.
Performance
®
®
T
Intel Pentium M processor 710/715/725/735/745/755/765 at 1.4 ~ 2.1 GHz, 2MB L2, 400 MHz
FSB
®
®
T
Intel Pentium M processor at 1.5/1.6/1.7 GHz, 1MB L2 cache, 400MHz FSB
®
®
T
T
T
T
T
Intel Celeron M processor at 1.2/1.3/1.4/1.5 GHz, 512 L2 cache, 400MHz FSB
Intel 855GME Chipset, ICH4-M
256/512MB of DDR 333 memory, upgradeable to 2GB using dual soDIMM moduels
High-capacity, Enhanced-IDE hard disk
Li-Ion main battery pack
®
T
Wireless solution with integrated Intel PRO/Wireless 2200BG network connection 802.11b/g
Inprocomm 802.11 b/g, dual band Wi-Fi CERTIFIEDTM solution; Acer SignalUp wireless
technology support
Display
T
14.1” or 15.0” Thin-Film Transistor (TFT) displaying at 1024x768 XGA and 1400x1050 SXGA
resolution
®
®
T
T
Intel 855GME integrated 3D AGP graphics featuring Intel Extreme Graphics 2 technology and
up to 64MB VRAM, supporting dual independent display
16.7 million colours
®
®
T
T
Microsoft DirectX 9.0 support
Simultaneous LCD and CRT display at 1024 x 768 pixel reslouation, 70Hz External resolution/
refresh rate:
T
800x600: 200/460/120/100/85/75/60 Hz
1024x768: 200/160/120/100/85/75/60 Hz
1280x1024:160/120/100/85/75/60 Hz
1400x1050: 60 Hz
T
T
T
T
T
1600x1200: 120/100/85/75/60 Hz
2048x1536: 75/60 Hz
T
T
S-video/TV-out (NTSC/PAL) support
MPEG-2/DVD hardware-assisted capability
Chapter 1
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Video
T
T
T
T
T
T
VGA is integrated in Intel 855GME (Montara-GME) chipset
Simultaneous display on LCD and CRT
3D Windows accelerator
Supports 15/16/24/32 bbp True Color on LCD & Dual View
Hardware expansion for high resolution LCD
Support TV-out feature by extra TV-Encoder (optional)
Audio
T
T
T
AC97 Codec with Realtek ALC250
Built-in two stereo speakers
No internal Microphone
Storage
T
ODD
T
T
T
Fixed Type
Option for 12.7mm DVD Combo, DVD Dual and DVD Super Multi
Located in front side
T
HDD
T
T
T
T
T
9.5mm, 2.5” HDD Support
30/40/60/80GB ATA100 hard disc drive
PCI Bus Master Enhanced IDE
Ultra DMA 66/100 support
Easy install with one protecting screw from right side
Connectivity
T
Modem 56K ITU V.92 modem with PTT approval; Wake on-Ring ready
T
T
10/100 Mbps Fast Ethernet LAN; Wake-on-LAN ready
®
Integrated Intel PRO/Wireless 2200BG network connection 802.11b/g dual band Wi-Fi
CERTIFIEDTM solution, Inprocomm 802.11b/g
Acer SignalUp wireless technology support
T
T
®
Wireless PAN integrated Bluetooth
Battery
T
4/8 cells Li-ion 18650 size (2150mAh) main battery pack with 31/63W Capacity
Supports 2.5/5 hrs operation time (battery mark 2002, in XGA resolution)
Approximated charging time 3~8 hrs (System On) or 2.5hr (System Off)
Smart battery pack, SMbus
T
T
T
I/O Ports
T
Three USB 2.0 ports
T
T
T
T
IEEE 1394 port (Optional)
Ethernet (RJ-45) port
Modem (RJ-11) port
S-Video/TV-Out port (NTSC/PAL) (Optional)
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T
T
T
T
T
T
T
Parallel port
External display (VGA) port
Microphone Jack
Headphones/Speaker/Line-Out port
Infrared (FIR) port
PC Card Slot (one Type II)
DC-In jack for AC adaptor
Chapter 1
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System Block Diagram
Mobile Dothan/Banias
uFCBGA/uFCPGA CPU
478 pin
Thermal Sensor
ADM1032
Clock Generator
ICS950810CG
page 4,5
HD#(0..63)
page 4
page 13
HA#(3..31)
System Bus
400MHz
Fan Control
page 31
Memory BUS(DDR)
LVDS & CRT
DDR-SO-DIMM X2
Montara 855GME
page 19
2.5V 266MHz/333MHz
Connector
BANK 0, 1, 2, 3
uFCBGA-732 pin
page 10,11,12
TV Encoder
DVO
TV-Out Conn.
CH7011
page 6,7,8,9
(Optional)
page 18
(Optional)
page 18
HUB-Link
USB port 0, 2, 4
USBx3
MBC Conn.
3.3V 48MHz
USB conn
page 25
PCI BUS
3.3V 33MHz
page 26
USB port 1
ICH4-M
3.3V 24.576MHz
3.3V ATA100
AC-LINK
1394 Controller
MINI
LAN
BGA-421
CardBus
VIA VT6301S
PCI I/F
RTL 8100CL
ENE CB1410
page 14,15,16
page 24
(Optional) page 23
page 22
page 20
1394 Connector
RJ45
Slot 0
LPC BUS
(Optional)
page 23
page 22
page 21
3.3V 33MHz
LED INDICATE
page 26
ENE KB910
LPC to X-BUS
& KBC
HDD
CDROM
AC97
Codec
Power On/Off
Reset & RTC
SIO LPC47N217
page 29
page 17
page 17
ALC250
page 32
page 31
page 27
DC/DC Interface
Suspend
AMP& Phone
PARALLEL
Jack
EC I/O Buffer
Touch Pad
page 28
page 28
page 33
page 34
page 30
FIR
page 31
BIOS
Int.KBD
page 28
Power Circuit
page 30
DC/DC
page
Legacy I/O Option
36,37,38,39,40,41,42,43
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Mainboard Placement
Top View
Item
JP1
Description
Item
JP17
JP18
JP19
JP20
JP22
JP23
JP16
SW1
SW3
U12
Description
CRT CONN
ODD CONN
SPK CONN
TP/B CONN
MIC JACK
K/B CONN
JP2
Parallel Port
JP3
IEEE1394 CONN
TV-OUT CONN
RJ11/RJ45 CONN
USB CONN X 2
CPU FAN CONN
USB CONN
JP4
JP5
JP6
PHONE JACK
HDD CONN
LID SWITCH
KILL SWITCH
NB
JP7
JP8
JP9
POWER/B CONN
LVDS CONN
JP10
JP11
JP12
JP13
JP15
MBC CONN
PCN1
PJP9
JP24
AC JACK
CPU Socket
BATT COMM
LED/B CONN
MINIPCI CONN
CraBus CONN
Chapter 1
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Bottom View
Item
JP25
JP26
U35
Description
SO-DIMM Socket
Item
U45
U29
U37
Description
SIO Controller
SO-DIMM Socket
CarBus Controller
IEEE1394 Controller
EC
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Outlook View
A general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC.
Front Open View
#
Item
Description
1
Display screen
Also called Liquid-Crystal Display (LCD), displays
computer output.
2
3
4
5
Power button
Launch keys
Keyboard
Turns on the computer.
Two special keys for frequently used programs.
Inputs data into your computer.
Palmrest
Comfortable support area for your hands when you use the
computer.
6
Click buttons
(left and right)
The left and right buttons function like the left and right
mouse buttons.
7
8
Touchpad
Touch-sensitive pointing device which functions like a
computer mouse.
Status indicators
Llight-Emitting Diodes (LEDs) that turn on and off to show
the status of the computer, its functions and components.
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Front View
#
Item
Optical drive
Description
1
Internal optical drive; accepts CDs or DVDs depending on
the optical drive type.
2
3
Optical drive eject
button
Ejects the optical drive tray from the drive.
Emergency eject hole Ejects the optical drive tray when the computer is turned
off. See page 56 for more details.
4
5
6
7
Latch
Latch for opening and closing the computer.
Lights when the computer is on.
Power indicator
Battery indicator
Lights when the battery is being charged.
®
Lights to indicate the status of Wireless LAN (optional) /
BluetoothR (optional) communications.
Wireless / Bluetooth
communications
1. Orange indicates that wireless LAN is
enabled.
®
2. Blue indicates that Bluetooth is enabled.
3. Purple indicates that wireless LAN &
®
Bluetooth are enabled.
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Left View
#
Item
Description
1
One USB 2.0 port
Connects to Universal Serial Bus devices (e.g., USB
mouse, USB camera).
2
3
Infrared port
Interfaces with infrared devices (e.g., infrared printer, IR-
aware computer).
PC Card slot
Accepts one Type II 16-bit PC Card or 32-bit CardBus PC
Card.
4
5
PC Card eject button
Ejects the PC Card from the slot.
Microphone/line-in
jack
Accepts input from external microphones, or other audio
line-in devices (e.g. audio CD player, stereo walkman and
etc.)
6
7
Headphone/ Speaker/ Connects to headphones or other line-out audio devices
Line-out jack
(speakers).
®
Wireless / Bluetooth
Communicationswitch
Enables and disables Wireless / Bluetooth
communication devices. (optional)
Chapter 1
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Right View
#
1
2
3
4
Item
Stereo speaker
HDD
Description
Outputs sound
Houses the computer's hard disk
Connects the AC adapter
DC-in jack
Ventilation Slot
Enables the computer to stay cool, even afterprolonged
use.
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Rear View
#
Item
Description
1
Security keylock
Connects to a Kensington-compatible computer security
lock
2
3
Parallel port
Connects to a parallel device (e.g., parallel printer)
External display port
Connects to a display device (e.g., external monitor, LCD
projector) and displays up to16.7 million colors and up to
1600x1200 at 85 Hz and 2048x1536 at 75 Hz resolution.
4
Two USB 2.0 ports
Connects to Universal Serial Bus devices (e.g.,USB
mouse, USB camera)
5
6
7
Modem port
Ethernet port
Connects to a phone line
Connects to an Ethernet 10/100-based network
S-video
Connects to a television or display device with S-video
input
(manufacturingoption)
8
IEEE 1394 port
Connects to IEEE 1394 devices
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Bottom View
#
Item
Optical drive
Description
1
Internal optical drive; accepts CDs or DVDs depending on
the optical drive type
2
3
4
Memory compartment Houses the computer's main memory
Hard disk bay
Houses the computer's hard disk (secured by a screw)
Battery compartment
release latch
Unlatches the battery to remove the battery compartment
5
Battery bay
Houses the computer's battery pack
12
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Indicators
The computer has six easy-to-read status icons below the display screen.
The status LCD displays icons that show the status of the computer and its components.
Icon
Function
Description
HDD
ODD
Lights when Hard Disk Drive is activated.
Lights when Optical Disk Drive is activated.
Scroll lock
Lights when Scroll Lock is activated.
Lights when Caps Lock is activated.
Lights when Pad lock is activated.
Caps lock
Pad lock (cursor)
Num lock
Lights when Num Lock is activated.
Lights when the computer is on
Power Indicator
Battery
Lights green. Flashes when the battery is
being charged or low capacity.
Wireless
Communications
Lights to indicate the status of Wireless
LAN(optional) communications
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Lock Keys
The keyboard has four lock keys which you can toggle on and off.
Lock Key
Description
Caps Lock
When Caps Lock is on, all alphabetic characters typed
are in uppercase.
Pad lock
(Fn-F10)
When Pad Lock is on, the embedded keypad is
enabled. In this mode the keypad is cursor function.
Num lock
(Fn-F11)
When Num Lock is on, the embedded keypad is in
numeric mode. The keys function as a calculator
(complete with the arithmetic operators +, -, *, and /).
Use this mode when you need to do a lot of numeric
data entry. A better solution would be to connect an
external keypad.
Scroll lock
(Fn-F12)
When Scroll Lock is on, the screen moves one line up
or down when you press wand y respectively.
Scroll Lock does not work with some applications.
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Embedded Numeric Keypad
The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters
located on the right hand side of the keycaps.
Desired Access
Num Lock On
Num Lock Off
Number keys on embedded Type numbers in a normal
keypad
manner.
Main keyboard keys
Hold <Fn> while typing
letters on embedded
keypad.
Type the letters in a normal
manner.
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Windows Keys
The keyboard has two keys that perform Windows-specific functions.
Key
Description
Windows logo key Start button. Combinations with this key perform special
functions. Below are a few examples:
+ Tab (Activates next taskbar button)
+ E (Explores My Computer)
+ F (Finds Document)
+ M (Minimizes All)
j+
+ M (Undoes Minimize All)
+ R (Displays the Run... dialog box)
Application key
Opens a context menu (same as a right-click).
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Hot Keys
The computer uses hotkey or key combinations to access most of the computer’s controls like sreen
brightness and volume output.
To activate hot keys, press and hold the Fn key before pressing the other key in the hot key combination.
Hot Key
Icon
Function
Description
Fn-Esc
Sleep
Puts the computer in Sleep mode.
Fn-F5
Display toggle
Speaker toggle
Switches display output between the display screen,
external monitor (if connected) and both the display
screen and external monitor.
Fn-End
Turns the speakers on and off.
Fn-PgUp
Fn-PgDn
Volume up
Increases the speaker volume.
Decreases the speaker volume.
Volume down
Fn-w
Fn-y
Brightness up
Increases the screen brightness.
Decreases the screen brightness
Brightness down
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The Euro Symbol
If your keyboard layout is set to United States-International or United Kingdom or if you have a keyboard with
a European layout, you can type the Euro symbol on your keyboard.
NOTE: For US keyboard users: The keyboard layout is set when you first set up Windows. For the Euro
symbol to work, the keyboard layout has to be set to United States-International.
To verify the keyboard type in Windows 2000 and Windows Millennium Edition, follow the steps below:
1. Click on Start, Settings, Control Panel.
2. Double-click on Keyboard.
3. Click on the Language tab.
4. Verify that keyboard layout used for “En English (United States)” is set to United States-International. If
not, select and click on Properties; then select United States-International and click on OK.
5. Click on OK.
To verify the keyboard type in Windows XP, follow the steps below:
1. Click on Start, Control Panel.
2. Double-click on Regional and Language Options.
3. Click on the Language tab and click on Details.
4. Verify that the keyboard layout used for "En English (United States)" is set to United States-International.
If not, select and click on ADD; then select United States-International and click on OK.
5. Click on OK.
To type the Euro symbol:
1. Locate the Euro symbol on your keyboard.
2. Open a text editor or word processor.
3. Hold Alt Gr and press the Euro symbol.
typography/faq/faq12.htm for more information.
18
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Launch Keys
Located at the top of keyboard are three buttons. The left-most button is the power button. To the right of the
power button are the two launch keys. They are designated as the programmable buttons (P1 and P2).
Launch Key
Default application
Acer eManager application (User-programmable)
User-programmable
e
P
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Touchpad
The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor
responds as you move your finger on the surface of the touchpad. The central location on the palmrest
provides optimum comfort and support.
Touchpad Basics
The following items teach you how to use the touchpad:
T
T
Move your finger across the touchpad to move the cursor.
Press the left and right buttons located on the edge of the touchpad to do selection and execution
functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the
touchpad produces similar results.
Function
Left Button
Right Button
Tap
Execute
Click twice
quickly
Tap twice (at the same
speed as double-clicking
the mouse button)
Select
Drag
Click once
Tap once
Click and hold,
then use finger
to drag the
cursor on the
touchpad
Tap twice (at the same
speed as double-clicking
a mouse button) then hold
finger to the touchpad on
the second tap to drag the
cursor
Access context
menu
Click once
NOTE: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The
touchpad is sensitive to finger movements. Hence, the lighter the touch, the better the response.
Tapping harder will not increase the touchpad’s responsiveness.
20
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Hardware Specifications and Configurations
Processor
Item
Specification
Intel Pentium M Processor at 1.4~2.1 GHz
®
®
CPU type
®
®
Intel Celeron M Processor at 1.2~1.5 GHz
CPU package
µ FCBGA package
®
®
CPU core voltage
Intel Pentium M Processor supports automatic selection of power
supply voltage
CPU I/O voltage
1.05V
BIOS
Item
Specification
BIOS vendor
Insyde
BIOS Version
Insyde MobilePRO BIOS 4.0
Flash ROM
BIOS ROM type
BIOS ROM size
BIOS package
Bupported protocols
512KB
32 lead of PLCC
ACPI 1.0b,PC Card 95, SM BIOS 2.3, EPP/IEEE 1284, ECP/IEEE 1284
1.7 & 1.9, PCI 2.2, PnP 1.0a, DMI 2.0, USB, VGA BIOS, CD-ROM bootable
BIOS password control
Set by setup manual
Second Level Cache
Item
Cache controller
Cache size
Specification
Built-in CPU
®
®
Intel Pentium M Processor 1M/2M
®
®
Intel Celeron M Processor 512K
Always enabled
1st level cache control
2nd level cache control
Cache scheme control
Always enabled
Fixed in write-through
System Memory
Item
Specification
Memory controller
Intel 855GME
Memory size
128MB/256MB/512MB/1024MB(1GB)
DIMM slot number
2 slots
Supports memory size per socket
Supports maximum memory size
Supports DIMM type
1GB
2GB (by two 1024MB SO-DIMM module)
DDR Synchronous DRAM
333 MHz
Supports DIMM Speed
Supports DIMM voltage
Supports DIMM package
Memory module combinations
2.5V
200-pin SO-DIMM
You can install memory modules in any combinations as long as they
match the above specifications.
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Memory Combinations
Slot 1
Slot 2
Total Memory
0MB
128MB
256MB
512MB
1024MB
0MB
128MB
256MB
512MB
1024MB
128MB
256MB
384MB
640MB
1152MB
256MB
384MB
512MB
768MB
1280MB
512MB
640MB
768MB
1024MB
1536MB
1024MB
1152MB
1280MB
1536MB
0MB
0MB
0MB
128MB
128MB
128MB
128MB
128MB
256MB
256MB
256MB
256MB
256MB
512MB
512MB
512MB
512MB
512MB
1024MB
1024MB
1024MB
1024MB
1024MB
128MB
256MB
512MB
1024MB
0MB
128MB
256MB
512MB
1024MB
0MB
128MB
256MB
512MB
1024MB
0MB
128MB
256MB
512MB
1024MB
2048MB(2G)
NOTE: Above table lists some system memory configurations. You may combine DIMMs with various
capacities to form other combinations.
.
LAN Interface
Item
Specification
Supports LAN protocol
LAN connector type
10/100 Mbps
RJ45
LAN connector location
Rear Side
.
Modem/Bluethooth Interface
Item
Data modem data baud rate (bps)
Supports modem/bluetooth protocol
Modem connector type
Specification
56K
V.90/V.92 WWDAA
RJ11
Modem connector location
Rear Side
22
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Hard Disc Drive Interface
Item
Specification
Functionality
Model Name
Toshiba
Hitachi
Seagate
MK3025GAS
HTS424030M9AT00
2.75”W. 37”H ST94019A
Capacity (MB)
Bytes per sector
Data heads
30000
30000
40000
512
512
512
2
2
3
Data Disks
1
1
2
Spindle speed (RPM)
4200 RPM
4200 RPM
4200 RPM
Performance Specifications
Buffer size
Interface
2MB
2MB
2048KB
ATA-5
ATA-6
ATA-5
Media transfer rate (disk-
buffer, Mbytes/s, max)
370Mbits/sec
386Mbits/sec
154.3~298.0Mbits/sec
Interface transfer rate
(host~buffer, Mbytes/
s,max)
100Mbytes/sec.
100 MB/Sec.
100 MB/Sec.
Ultra DMA mode-5
Ultra DMA mode-5
Ultra DMA mode-5
DC Power Requirements
Voltage tolerance
5V(DC) +/-5%
5V(DC) +/- 5%
5V(DC) +/- 5%
Combo Drive Interface
Item
Specification
Vendor & model name
QSI SBW-242C
HLDS GCC-4243N
Diameter
Capacity
12cm and 8cm
CD-ROM
DVD-ROM
650<MB
4.7GB
Model1, 12cm disk
DVD-ROM
Model1, 12cm disk
CD-ROM
3.6 MB/s max (read)
Write Speed : 3.6 MB/s (typical)
CD-ROM
11.08 MB/s max(read)
Transfer rate (KB/sec)
Access Time
DVD-ROM
150 ms(typical)
150 ms(typical)
Voltage
DC+5V +/-5%
Applicable disc format
DVD: DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18),DVD-R, DVD-RW,
DVD+R,DVD+RW,DVD-RAM(optional),CD-DA, CD-ROM/XA, CD-i, Karaoke
CD, Video CD, Multi-session Photo CD, Enhanced CD, i-trax CD, CD extra,
CD Plus, CD-Text, CD-R and CD-RW Discs
Speed
8X DVD Disc Reading Speed
24X CD-R Disc Writing Speed
24X CD-RW Disc Writing Speed
24X CD-ROM Reading Speed
Interface
Dimnsion
Weight
IDE/ATAPI interface (comliant to ATA /ATAPI-5)
128.0x12.7x129.0
Aluminum : 190 gm
Metal : 235 gm
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Combo Drive Interface
Item
Specification
Loading mechanism
Load: Manual
Release: (a) Electrical Release (Release Button)
(b) Release by ATAPI command
(c) Emergency Release
Power Requirement
Input Voltage
+5 V +/- 5 % (Operating)
+/- 8 % (Start up)
Input Voltage
+5 V +/- 0.25V
DVD-ROM Interface
Item
Specification
Vendor & model name
Performance Specification
Transfer rate (KB/sec)
QSI SDW-082S
With CD Diskette
With DVD Diskette
3.3X-8X CAV 4463-10820KByte/s
(Mode1)
4X-5.7X PCAV 600-855KByte/s
10.3X-24X CAV 1552-3600KByte/s
(Mode2)
4X-5.7X PACV 684.4-975.3KBytes/s
10.3X-24X CAV 1769-4104KByte/s
Data Buffer Capacity
Interface
192 KBytes
IDE/ATAPI
Applicable disc format
DVD: DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18),DVD-R (read, single
border), DVD-RW(read) DVD-RAM (read, Version2.1), DVD-RAM (read,
Version 1.0)
CD: CD-Audio, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, CD-
I, CD-I Bridge (Photo-CD, Video-CD) Multisession CD (Photo-CD, CD-
EXTRA, CD-R, CD-RW), CD-R (read), CD-RW (read)
Loading mechanism
Load: Manual
Release: (a) Electrical Release (Release Button)
(b) Release by ATAPI command
(c) Emergency Release
Power Requirement
Input Voltage
+5 V +/- 5 % (Operating)
+/- 8 % (Start up)
Input Voltage
+5 V +/- 0.25V
24
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DVD Dual Interface
Item
Specification
Vendor & model name
QSI SDW-082S
Lite-On SOSW-852S
Performance Specification
Transfer rate (KB/sec)
With CD Diskette
With DVD Diskette
3.3X-8X CAV 4463-10820KByte/s
(Mode1)
4X-5.7X PCAV 600-855KByte/s
10.3X-24X CAV 1552-3600KByte/s
(Mode2)
4X-5.7X PACV 684.4-975.3KBytes/s
10.3X-24X CAV 1769-4104KByte/s
Data Buffer Capacity
Interface
192 KBytes
IDE/ATAPI
Read :
Applicable disc format
DVD: DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18),DVD-Video, DVD-
Audio,DVD-R,DVD-R 3.95GB, DVD-R Multi-Border,DVD-RW,DVD+R,
DVD+R DL,DVD+R Multi-Session,DVD+RW
CD-DA,CD-ROM Mode-1,CD-ROM/XA Mode-2 Form-1 and Mode-2 Form-
2,CD-i, Video-CD, CD-Text
Write:
DVD: DVD Date & Video
CD:CD-DA, CD-ROM Mode-1, CD-ROM/XA Mode-2 Form-1 and Mode-2
Form-2,CD-i,Video -CD, CD-Text
Recordable Media Type:
DVD+R/DVD-RW/DVD+R DL/DVD-R/DVD-RW and DVD-R/CD-RW media
Loading mechanism
Load: Manual
Release: (a) Electrical Release (Release Button)
(b) Release by ATAPI command
(c) Emergency Release
Power Requirement
Input Voltage
+5 V +/- 5 % (Operating)
+/- 8 % (Start up)
Input Voltage
+5 V +/- 0.25V
Audio Interface
Item
Audio Controller
Specification
Realtek ALC250
Built-in
Audio onboard or optional
Mono or Stereo
Stereo
Resolution
20 bit stereo Digital to Analog converter
18 bit stereo Analog to Ditial converter
Compatibility
AC97 2.2 & WHQL spec.
Mixed sound source
Sampling rate
CD
48 KHz
No
Internal microphone
Internal speaker / Quantity
Yes / 2
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Video Interface
Item
Specification
Video vendor
UMA (855GME)
Support bbp
15/16/24/32 bbp True Color on LCD& dual view
Chip voltage
Core/1.35V
No
Supports ZV (Zoomed Video) port
Parallel Port
Item
Parallel port controller
Number of parallel port
Location
Specification
LPC47N217
One
Rear side
Connector type
25-pin D-type connector, in female type
Parallel port function control
Enable/Disable/Auto (BIOS or operating system chooses configuration) by
BIOS setup
Note: Depending on your operating system, disabling an unused device
may help free systen resources for other devices.
Supports ECP/EPP/Bi-directional
(PS/2 compatible)
Yes (set by BIOS setup)
Note: When Mode is selected as EPP mode, “3BCh” will not be available.
Optional ECP DMA channel (in BIOS
setup)
DMA channel 1
Optional parallel port I/O address (in
BIOS setup)
378h, 278h
Optional parallel port IRQ (in BIOS
setup)
IRQ7, IRQ5
USB Port
Item
USB compliancy level
OHCI
Specification
2.0
USB 2.0
Number of USB port
Location
3
Two on rear and one on left
Serial port function control
Enable/Disable by BIOS setup
PCMCIA Port
Item
PCMCIA controller
Specification
ICH4-M
Supports card type
Type II
Number of slots
One type-II
Left panel
No ZV support
Yes
Access location
Supports ZV (Zoomed Video) port
Supports 32 bit CardBus
26
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System Board Major Chips
Item
System core logic
Super I/O controller
Audio controller
Controller
855GHE/ICH4-M
LPC47N217
ALC250
Video controller
UMA
Hard disk drive controller
Keyboard controller
ICH4-M
KB910
Keyboard
Item
Keyboard controller
Specification
KB910
Keyboard vendor & model name
Total number of keypads
Standard keyboard w/o launch button embeded
85/US, 86/UK keys with 101/102 key emulation
Windows logo key
Yes
Yes
Internal & external keyboard work simultaneously
Battery
Item
Specification
Vendor & model name
Sony/Sanyo
4-cell of 18650 Li-ion battery pack, (2200mAh cell)
8-cell of 18650 Li-ion battery pack, (2200mAh cell)
Battery Type
Li-ion
Pack capacity
Cell voltage
31Wh / 63Wh
3.7V/cell
8
Number of battery cell
Package voltag
14.8V
LCD : 14.0” /15.0”
Item
Specification
14.0”
Vendor & model name
Toppoly
AU
CMO N141XB-L01
TD141TGCD2
B141XG10
N141XB-L01
Mechanical Specifications
LCD display area
(diagonal, inch)
14.1”
14.1”
14.1””
Display technology
Resolution
TFT
TFT
TFT
XGA (1024* 768)
262K
XGA (1024* 768)
262K
XGA (1024* 768)
Supports colors
Dot Pitch
262K
N/A
0.093 x 0.279 mm
0.279mm
Optical Specification
Contrast ratio
300:1
N/A
300:1
25ms
185
450:1
35ms
160
Response time (msec)
Limuinance, white, 5P
(cd/m2)
150
L/R:40o/40o, U/D:15o/35o
L/R:45o/45o, U/D:15o/35o
L/R:45o/45o, U/D:15o/35o
Viewing Angle
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LCD : 14.0” /15.0”
Item
15.0”
Specification
Vendor & model name
AU
Samsung
B150XG02 V2 HW:2
LTN150XB-L03-C00
Mechanical Specifications
LCD display area
(diagonal, inch)
15”
15”
Display technology
Resolution
TFT
TFT
1024 x 768
262K
1024 x 768
262K
Supports colors
Dot Pitch
0.297mm
0.297mm
Optical Specification
Contrast ratio
300:1
25ms
200
450 : 1
16ms
270
Response time (msec)
Limuinance, white, 5P
(cd/m2)
L/R:40o/40o, U/D:10o/33o
H/V: 120o / 120o
Viewing Angle
AC Adapter
Item
Specification
LITEON 65W, 3 PIN, PA-1650-02CR
Vendor & model name
Input Requirements
Input Voltage(Maximum)
137 (low range)
265 (high range)
Nominal frequency (Hz)
Output Ratings (CV mode)
Noise + Ripple
47 - 63
380mvp-pmax (20MHz bandwidth) for resistor load as output voltage is 18.5V
Output Ratings (CC mode)
DC output voltage
18.0 ~ 19.2
3.3A
Constant output
Dynamic Output Characteristics
Start-up time
3 sec. (@115 Vac and 230Vac full load)
5ms min. (@115 Vac input, full load)
29V
Hold up time
Over Voltage Protection (OVP)
Short circuit protection
Output can be shorted without damage, and auto recovery
AC Adapter
Item
Specification
Vendor & model name
Input Characteristics
Input Rated Voltage
Input Voltage Range
Input Frequency Range
DELTA ADP-65DB BG A 65W 3P
100V/240V
90VAC to 270VAC
47Hz to 63Hz
Input Voltage Harmonic
Distortion
larger than or equal to 8%
28
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AC Adapter
Item
Specification
Input Current (100Vac, 240Vac /
3.5A loag)
larger than or equal to 1.5A
Output Characteristics
Output Rated Voltage
Output Current
20V
0A to 3.5A
Output Voltage Setting
19.5V to 21V
Output Voltage Ripple and
Noise(90Vac/70W load; 264Vac/
70W load)
larger than or equal to 300mVp-p
Dynamic Load Change
Protection Characteristics
Over Voltage Protection
19.5~21V
25V
Power Management
ACPI Mode
Mech. Off (G3)
Power Management
All devices in the system are turned off completely.
Soft Off (G2/S5)
OS initiated shutdown. All devices in the system are turned off
completely.
Working (G0/S0)
Individual devices such as the CPU and hard disk may be power
managed in this state.
Sleeping State (S3)
CPU Power Down
VGA Power Down
PCMCIA Suspend
Audio Power Down
Hard Disk Power Down
Super I/O Power Down
Sleeping State (S4)
Also called Hibernate state. System saves all system states and
data onto the disk prior to power off the whole system.
Environmental Requirements
Item
Temperature
Operating
Specification
+5 ~ +35°C
-20 ~ +65°C
Non-operating
Non-operating
-20 ~ +65°C (storage package)
Humidity
Operating
20% to 80% RH
20% to 80% RH
Non-operating
Mechanical Specification
Item
Specification
Dimensions
336.40(W) x 281.5(D) x 32 (H) mm ( with ID)
bump-out 2.9mm at RAM door and battery area
Weight
2.79kg (6.15Ibs) with 14.1” LCD+DVD-ROM+8-cell Battery
2.48kg (6.26lbs) with 15” LCD+DVD-ROM+8-cell Battery
2.61kg (5.75lbs) with 14.1” LCD+DVD-ROM+4-cell Battery
2.66kg (5.86lbs) with 15” LCD+DVD-ROM+4-cell Battery
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Mechanical Specification
Item
Specification
I/O Ports
One type II CardBus slots, one RJ-11 modem jack, one RJ-45 network jack, one
DC-in jack for AC adapter, one ECP/EPP-compliant parallel port, one external
monitor port, one headphone/speaker/line-out jack (3.5mm mini jack), one
microphone/line-in jack (3.5mm mini jack), three Universal Serial Bus (USB)
ports, one IEEE 1394 port, one S-video port
Material
Cover material: ABS
Indicators
Power, Battery charge, HDD, ODD, Wireless/Bluetooth communication, Caps
lock, Pad lock, Num lock and Scroll lock indicators
Switch
Power switch
Lid switch
User define switch 1, 2
Wireless ON/OFF switch
30
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Chapter 2
System Utilities
BIOS Setup Utility
The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/
Output System).
Your computer is already properly configured and optimized, and you do not need to run this utility. However, if
you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4
Troubleshooting when problem arises.
To activate the BIOS Utility, press m during POST (when “Press <F2> to enter Setup” message is prompted
on the bottom of screen).
Item
Description
Allows the user to specify standard IBM PC AT system parameters
Provides advanced settings of the system
Main
Advanced
Security
Boot
Provides security settings of the system.
Allows the user to specify the boot options.
Exit
Allows the user to save CMOS setting and exit Setup.
Navigating the BIOS Utility
There are five menu options: Information, Main, Advanced, Security, Boot and Exit.
Follow these instructions:
Hot Key
Description
Sleep Button in ACPI mode
Display toggle (LCD>CRT>Simulataneous)
Speaker On/Off
Fn+Esc
Fn+F5
Fn+End
Fn+F10
Fn+F11
Fn+F12
Fn+PgUp
Fn+PaDn
Fn+w
Pad Lock
Num Lock
Scroll Lock
Volume Up
Volume Down
Brightness Up
Fn+y
Brightness Down
NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a
particular menu are shown on the bottom of the screen. Help for parameters are found in the Item
Specific Help part of the screen. Read this carefully when making changes to parameter values.
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Main
This menu provides you the information of the system.
Insyde Software SCU
May 20, 2003 5:40:09
Exit
A
Main Advanced
Security
Boot
----Devices--------------------------------------------------- -----System-------------------------
CPU = Intel® Pentium ® 4
CPU speed = 1.4 GHz
Product Name = TravelMate4050
Manufacture Name = Acer
System BIOS Version =V1.00
VGA BIOS Version =3104
HDD Model Name= HITACHI_DK23EA-40-(PM)
----Memory------------------------
Base Memory = 640 KB
HDD Serial Number = 8D4648
ATAPI = UJDA740 DVD/CDROM-(SM)
Extended Memory = 127MB
VGA Memory =16MB
Serial Number = ( 32 bytes)
Asset Tag Number = (32 bytes)
UUID = (16 bytes)
Setup system date, time. Enable boolotgo and get system information.
Parameter
Description
Device
Product Name
A product name string will be stored in the secured data area. The product
name is an alphnumeric string of 16 bytes in length checksum.
Manufacture Name
A manufacture name string will be stored in the secured data area. It is defined
as “Acer” stored 16 bytes in total length with checksum.
System BIOS Version
VGA BIOS Version
HDD Model Name
This field reports the BIOS version of system.
This field reports the VGA version of the system.
This item will show the size of HDD installed on Primary IDE master.
The hard disk size is automatically detected by the system. If there is
no hard disk present or unknown type, °ßNone°® should be shown on this field.
HDD Serial Number
ATAPI
This item allows the serial number of the Hard Disk. If there is no hard disk
present or unknown type,”None” should be shown on this field.
This item will show the model name of DVD/CD-ROM drive installed on system.
The DVD/CD-ROM model name is automatically detected by the system. If
there is no DVD/CD-ROM model present or unknown type, “None” should be
shown on this field.
Serial Number
Asset Tag Number
UUID
This item will show the Serial number of system.
This item will show the Asset Tag number of the system.
This number only valid when there is an internal LAN device presents,
otherwise, zero will be display in this field.
System
CPU
This field will show you the system’s CPU type.
This item will show the CPU speed.
CPU Speed
32
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Parameter
Description
Memory
Base Memory
This field reports the memory size of system base memory. The size is fixed to
640KB.
Extended Memory
VGA Memory
This field reports the memory size of the extended memory in the system.
Extended Memory size = Total memory size - 127 MB
VGA Memory size = 16MB
Insyde Software SCU
May 20, 2003 5:40:09 AM
Main
Advanced
Security
Boot
Exit
Date and Time
_ Quiet Boot
_ LCD Auto DIM
_ Network Boot
F12 Boot Menu
V
_ D2D Recovery
Enable or disable the F12 key for Boot Menu during POST
<Space> for select
Parameter
Description
Time and System Date
The hours are displayed with 24 hour format. The values set in these two fields take effect
immediately
Quiet Boot
Enabled>Customer Logo is displayed, and Summary Screen is disabled
Disabled>Customer Logo is not displayed, and Summary Screen is enabled
LCD Auto Dim
Enabled>LCD brightness will automatically lower to save more power when AC is not
present.
Disabled>LCD brightness will NOT automatically lower to save more powerwhen AC is
not present
Network Boot
F12 Boot Menu
Enabled>During user’s quite boot, the OEM POST screen will have “Press <F12>Change
Boot Device”
Disabled>During user’s quite boot, the OEM POST screen will not have “Press
<F12>Change Boot Device”
D2D Recovery
Enables, disables D2D Recovery function. The function allows the user to create a hidden
partition on hard disc drive to store operation system and restore the system to factory
defaults.
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Advanced
The Advanced screen contains parameters involving your hardware devices. It also provides advanced
settings of the system.
Insyde Software SCU
Main
May 20, 2003 5:40:09 AM
Boot Exit
Advanced
Security
-----------------------------FIR Ports-------------------------
-----FIR I/O settings--- -Mode Setting for IRDA-
Infrared Port (FIR)
(
(
) Disabled
(
(
) Normal (16550)
) IrDA (HPSIR)
) COM1,3F8,IRQ4
Parallel Port (LPT)
(
(
) ASK IR
(
(
(
) COM2,2F8,IRQ3
£»
) COM3,3E8,IRQ4
) COM4,2E8,IRQ3
) FAST IR
£»
Legacy USB Support
£
DMA Setting For FIR
(
(
(
) DMA1
) DMA2
) DMA3
£»
OK
Cancel
<Tab> <Right> <Left> froblock select. <Up> <Down> for item select.
< Enter> for accept. <Cancel> <Esc> for reject. <Alt> activates accelerators.
<Space> for Enable or Disable.
The table below describes the parameters in the screen. Settings in boldface are the default and suggested
parameter settings.
Description
Option
FIR I/O Settings
Sets the base I/O address and IRQ for Infrared
port.
Disabled, COM1, 3F8, IRQ4/
COM2, 2F8, IRQ3/ COM3, 3E8,
IRQ4/ COM4, 2E8, IRQ3
DMA Setting for Fast IR
Mode Setting
Sets a DMA channel for the printer to operate in
ECP mode. This parameter is enabled only if
Mode is set to ECP.
DMA1, DMA2, DMA3,
NA
Normal (16550), IrDA (HPSIR),
ASK IR, FAST IR
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LPT Port
Configure the system’s parallel port using options: Disabled and Enabled.
Insyde Software SCU
Main
May 20, 2003 5:40:09 AM
Boot Exit
Advanced
\
Security
----------------P- arallel Port (LPT)------------------------------
-----Port Address------- ---Port Definition-----
Infrared Port (FIR)
(
) None
) LPT1, 378, IRQ7
(
) Standard AT (Centronics)
) Bidirectional (PS-2)
£»
(
(
(
(
(
(
£»
Parallel Port (LPT)
) LPT2, 278, IRQ5
) LPT3, 3BC, IRQ7
) Enhanced Parallel (EPP)
) Extended Capabilities
(ECP)
Legacy USB Support
£
-DMA Setting For ECP Mode-
(
) DMA1
£»
) DMA3
(
EPP Type:
EPP 1.7
OK
Cancel
<Tab> <Right> <Left> froblock select. <Up> <Down> for item select.
< Enter> for accept. <Cancel> <Esc> for reject. <Alt> activates accelerators.
<Space> for Enable or Disable.
The table below describes the parameters in the screen. Settings in boldface are the default and suggested
parameter settings.
Description
Option
Port Definition
Sets the mode for the parallel port.
Standard AT (Centronics),
Bidirectional (PS-2),
Standard AT: Normal mode (AT compatible)
Enhanced Parallel (EPP),
Extended Capabilities
Bi-directional: Bi-directional mod (PS/2
compatible)
Enhanced Parallel (EPP): EPP mode
Extended Capabilities (ECP): ECP mode
(requires DMA channel)
Port Address
Mode Setting
Sets the base I/O address for the parallel port.
When Mode is selected as EPP mode, “3BC” will
not be available.
None/ LPT1, 378, IRQ7/ LPT2,
278, IRQ5/ LPT3, 3BC, IRQ7
If ECP mode has been selected, then DMA
default is DMA1.
DMA1, DAM3
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Legacy USB Support
Disabled: Disable support for Legacy Universal Serial Bus.
Enabled: Enable support for Legacy Universal Serial Bus.
Insyde Software SCU
May 20, 2003 5:40:09 AM
Exit
Main
Advanced
Security
Boot
Infrared Port (FIR)
Parallel Port (LPT)
Legacy USB support
£
Legacy USB keyboard, FloppDy rive, USB Mouse Support
<Space> for Enable or Disable
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Security
The Security screen contains parameters that help safeguard and protect your computer from unauthorized
use.
Insyde Software SCU
Main Advanced
May 20, 2003 5:40:09 AM
Boot Exit
Security
Set Supervisor Password
Set User Password
_ Password on Boot
------------Set Supervisoprassword---------------
Enter old Supervisor password: . . . . . . . . . .
Enter new Supervisor Password: . . . . . . . . .
Verify new Supervisor Password: . . . . . . . . .
OK
Cancel
Enter new password. Password will NOT be displayed
The table below describes the parameters in this screen. Settings in boldface are the default and suggested
parameter settings.
Parameter
Set User Password
Description
Option
Press Enter to set the user password.
When set, this password protects the
BIOS Setup Utility from unauthorized
access.
Length -- No more than 8
characters
Characters -- 0-9, A-Z (not
case sensitive)
Set Supervisor Password
Password on Boot
Press Enter to set the administrator
password. When set, this password
protects the BIOS Setup Utility from
unauthorized access.
Defines whether a password is required
or not while the events defined in this
group happened. The following sub-
options are all requires the Supervisor
password for changes and should be
grayed out if the user password was used
to enter setup.
Check
Uncheck
Allows the user to specify whether or not
a password is required to boot.
NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget
your password. If you forget your password, you may have to return your notebook computer to your
dealer to reset it.
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Boot
This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices
includes the diskette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay.
Insyde Software SCU
Main Advanced
May 20, 2003 5:40:09
Boot
Security
Exit
Boot Device
---------------------------------------------------Boot
Device-------------------------------------------------------
---1st Boot Device---
---2nd Boot Device---
--3rd Boot Device----
(
(
) Hard Drive
(
(
) Hard Drive
) CD-ROM/DVD
(
) Hard Drive
£»
) CD-ROM/DVD Drive
(
) CD-ROM/DVD Drive
£»
Drive
(
(
) Floppy Drive
) Network Boot
(
(
) Floppy Drive
) Network Boot
(
) Floppy Drive
£»
(
) Network Boot
OK
Cancel
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Exit
The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.
Insyde Software SCU
Main Advanced
Nov 26, 2003 5:40:09
Exit
Security
Boot
Exit Saving Changes
Exit Discarding Changes
Load Setup Default
Discard Changes
--------------Exit Saving Changes------------------
Press <OK> to save the current
Setup parameters to CMOS RAM.
The systemwillreboot!!!
<Tab> <Right> <Left> froblock select. <Up> <Down> for item select.
< Enter> for accept. <Cancel> <Esc> for reject. <Alt> activates accelerators.
<Space> for Enable or Disable.
The table below describes the parameters in this screen.
Parameter
Description
Exit Saving Changes
Exit Discarding Changes
Load Setup Default
Discard Changes
Allows the user to save changes to CMOS and reboot the system.
Allows the user Discards changes made and exits System Setup.
Loads default settings for all parameters (same as t ).
Allows the user to discard previous changes in CMOS Setup.
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BIOS Flash Utility
The BIOS flash memory update is required for the following conditions:
!
!
!
New versions of system programs
New features or options
Restore a BIOS when it becomes corrupted.
Use the Flash utility to update the system BIOS flash ROM.
NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery
Diskette before you use the Flash utility.
NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Flash utilities.
NOTE: Please use the AC adaptor power supply when you run the Flash utility. If the battery pack does not
contain enough power to finish BIOS flash, you may not boot the system because the BIOS is not
completely loaded.
Fellow the steps below to run the Flash.
1. Prepare a bootable diskette.
2. Copy the Flash utilities to the bootable diskette.
3. Then boot the system from the bootable diskette. The Flash utility has auto-execution function.
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Chapter 3
Machine Disassembly and Replacement
This chapter contains step-by-step procedures on how to disassemble the notebook computer for
maintenance and troubleshooting.
To disassemble the computer, you need the following tools:
T
T
T
T
T
Wrist grounding strap and conductive mat for preventing electrostatic discharge
Plastic flat head screw driver
Plastic tweezers
Philips screw driver
Any plastic tool can take off the middle cover
NOTE: The screws for the different components vary in size. During the disassembly process, group the
screws with the corresponding components to avoid mismatch when putting back the components.
When you remove the stripe cover, please be careful not to scrape the cover.
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General Information
Before You Begin
Before proceeding with the disassembly procedure, make sure that you do the following:
1. Turn off the power to the system and all peripherals.
2. Unplug the AC adapter and all power and signal cables from the system.
3. Remove the battery pack.
NOTE: TravelMate 290 series product uses mylar or tape to fasten the FFC/FPC/connectors/cable, you may
need to tear the tape or mylar before you disconnect different FFC/FPC/connectors.
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Removing the Battery Pack
1. Slide the battery latch.
2. Then remove the battery.
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Removing HDD Module, ODD and Memory Module
Removing the HDD Module
1. Remove the one screw.
2. Pull the entire HDD out fromm the sytem.
Removing the ODD Module
1. Remove the one screw to release the ODD.
2. Pull the entire ODD out from the system.
Removing the Memory
1. Remove the two screws that secure the DIMM cover.
2. Remove the DIMM cover.
3. Pop out the memory then remove it.
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Removing the Keyboard/LCD Module
Removing the Keyboard
1. Use a plastic flat head screw driver or any plastic tool to detach the middle cover carefully.
2. Then remove the middle cover from the main unit.
3. Remove the two screws holding the keyboard.
4. Turn the keyboard over as the picture shows.
5. Disconnect the keyboard cable then remove the keyboard.
Removing the Power Switch Board, Thermal and MDC
1. Remove the one screw to release the power switch board.
2. Detach the power switch board from the system.
3. Remove the one screw to release the thermal door.
4. Detach the thermal door out from the system.
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5. Remove the two screws to release the wireless door.
6. Detach the wirless door.
7. Remove the two screws to release the MDC.
8. Detach the MDC away from the system.
Removing the LCD module
1. Remove one screw as the picture shows.
2. Then disconnect the LCD coaxial cable.
3. Disconnect the antenna.
4. Remove the two screws located at rear side to release the panel.
5. Remove the two screws located on the bottom.
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Disassembling the Main Unit
1. Disconnect the wire cable from the mainboard .
2. Be caution of the cable to release from the tab before you to conduct the panel disassemble.
3. Detach the entire panel out from the system.
4. Remove the four screws to release the thermal.
5. Detach the thermal board and disconnect the thermal cable from the mainboard.
6. With a flat screwdriver to release the CPU with anti-clockwise direction.
7. Detach the CPU from the socket.
8. Push outward both side latches to release the wireless board and take it away.
9. Take the MDC board out from the mainboard with plastic flat screwdrive tool.
10. Disconnect the MDC cable from the MDC board.
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1. Remove the four screws to detach the panel cover from panel moudle.
2. Detach the cover from the panel.
.
3. Remove the two screws on both sides that fasten the LCD bracket.
4. Disconnect the backlight cable and wireless cable from the invertor board.
5. Detach the LCD panel.
6. Remove the four screws on each side to release the panel bracket.
7. Disconnect the coaxial cable.
8. Remove one screw.
9. Detach the invertor board from the position.
10. Remove the two screws to release the anntenna.
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11. Remove the 10 screws to release the lower case.
12. Remove the 3 screws located at the upper case.
13. Disconnect the touchpad FPC from the mainboard.
14. Disconnect the speaker cable.
15. Then detach the upper case assembly.
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16. Remove the two screws to release the touchpad support bracket .
17. Disconnect the touchpad FPC.
18. Push toward left direction and take the touchpad support bracket.
19. Detach the touchpad out from the upper case .
20. Remove the one screw to release the mainboard.
21. Disconnect the LED cable.
22. Detach the mainboard out from the chassis.
23. Detach the LED board.
24. Remove the four screws to release the PCMCIA slot from MB.
25. Detach the PCMCIA from the mainboard.
26. Remove the three screws to release the fan.
27. Detach the fan from the thermal module.
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28. Remove the two screws fastening the speakers.
29. Detach the speakers on each side.
Disassembling the HDD Module
1. Remove the two screws holding the HDD bracket on one side.
2. Detach the HDD unit from the bracket.
3. Detach the ESD plate from the HDD unit.
4. Remove the 3 screws to release the ODD module
5. Detach the ODD bracket.
6. Detach the ODD cover.
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Chapter 4
Troubleshooting
System Check Procedures
External Diskette Drive Check
Do the following steps to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic
diskette is required.
NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause
damage to the drive or cause the drive to fail.
Do the following to select the test device.
1. The FDD heads can become dirty over time, affecting their performance. Use an FDD cleaning kit to clean
the heads. If the FDD still does not function properly after cleaning, go to next step.
2. Boot from diagnostic program.
3. If an error occurs with the internal diskette drive, reconnect the diskette connector on the main board.
If the error still remains:
1. Reconnect the external diskette drive module.
2. Replace the external diskette drive module.
3. Replace the main board.
External CD-ROM/DVD-ROM Drive Check
Do the following to isolate the problem to a controller, drive, or CD-ROM/DVD-ROM. Make sure that the CD-
ROM does not have any label attached to it. The label can cause damage to the drive or can cause the drive to
fail.
Do the following to select the test device:
1. Insert an audio CD into the CD/DVD drive. If the CD/DVD drive can read the data from the audio CD. The
drive does not have problem, then go to next step. If the CD/DVD LED on the front panel does not emit
light as it read the data from the audio CD, then go to next step. However, if the CD/DVD drive can not
read data from the audio CD, you may need to clean the CD/DVD drive with a CD/DVD drive cleaning
disk.
2. Make sure that the appropriate driver has been installed on the computer for the CD/DVD drive.
3. Boot from the diagnostics diskette and start the diagnostics program
4. See if CD-ROM Test is passed when the program runs to CD-ROM/DVD-ROM Test.
5. Follow the instructions in the message window.
If an error occurs, reconnect the connector on the main board. If the error still remains:
1. Reconnect the CD-ROM/DVD-ROM module.
2. Replace the CD-ROM/DVD-ROM module.
3. Replace the main board.
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Keyboard or Auxiliary Input Device Check
Remove the external keyboard if the internal keyboard is to be tested.
If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable
extending from the keyboard is correctly seated in the connector on the main board.
If the keyboard cable connection is correct, run the Keyboard Test.
If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a
non-defective FRU:
1. Reconnect the keyboard cables.
2. Replace the keyboard.
3. Replace the main board.
The following auxiliary input devices are supported by this computer:
T
T
Embedded Numeric Keypad
External keyboard
If any of these devices do not work, reconnect the cable connector and repeat the failing operation.
Memory Check
Memory errors might stop system operations, show error messages on the screen, or hang the system.
Currently, we do not provide memory test program. However, if you need to check memory but have no testing
“BurnIn Test V.3.0”. You may test the memory with this program under Window XP environment.
NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.
Power System Check
To verify the symptom of the problem, power on the computer using each of the following power sources:
1. Remove the battery pack.
2. Connect the power adapter and check that power is supplied.
3. Disconnect the power adapter and install the charged battery pack; then check that power is supplied by
the battery pack.
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Check the Power Adapter
Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power
adapter cable. See the following figure
Pin 1: 19V
Pin 2: 0V, Ground
1. If the voltage is not correct, replace the power adapter.
2. If the voltage is within the range, do the following:
T
T
T
Replace the main board.
If the problem is not corrected, see “Undetermined Problems” on page 62.
If the voltage is not correct, go to the next step.
3. If the DC-IN indicator does not light up, check the power cord of the power adapter for correct continuity
and installation.
4. If the operational charge does not work, see “Check the Power Adapter” on page 54.
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Check the Battery Pack
To check the battery pack, do the following:
From Software:
1. Check out the Power Options in control Panel
2. In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total
Battery Power Remaining are correct.
3. Repeat the steps 1 and 2, for both battery and adapter.
4. This helps you identify first the problem is on recharging or discharging.
From Hardware:
1. Power off the computer.
2. Remove the battery pack and measure the voltage between battery terminals 1(+) and 6(ground).
3. If the voltage is still less than 7.5 Vdc after recharging, replace the battery.
4. If the voltage is within the normal range, run the diagnostic program.
To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50%
of the total power remaining when installed in the computer.
If the battery status indicator does not light up, remove the battery pack and let it return to room temperature.
Re-install the battery pack.
If the charge indicator still does not emit, replace the battery pack. If the charge indicator still does not light up,
replace the DC/DC charger board.
Touchpad Check
If the touchpad doesn’t work, do the following actions one at a time to correct the problem. Do not replace a
non-defective FRU:
1. After rebooting, run Touch pad/PS2 Mode Driver.
2. Run utility with the PS/2 mouse function and check if the mouse is working.
3. If the PS/2 mouse does not work, then check if the main board to switch board FPC is connected well.
4. If the main board to switch board FPC is connected well, then check if the touch pad FPC connects to the
main board properly.
5. If there is still an error after you have connected the touch pad FPC to the main board properly, then
replace the touch pad or touch pad FPC. The touch pad or touch pad FPC may be damaged.
6. Replace switch board.
7. If the touch pad still does not work, then replace the FPC on Track Pad PCB.
After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement
can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware
problem. No service actions are necessary if the pointer movement stops in a short period of time.
Display Check
1. Connect an external display to the computer’s external monitor port, the boot the computer. The computer
can automatically detect the external display. Press Fn+ p to switch to the external display.
2. If the external display works fine, the internal LCD may be damaged. Then perform the following steps:
Make sure the DDRRAM module is seated properly. Then run the diplay test again. If the problem
still exists, go to next step.
Replace the inverter board, then run the display test program again. If the problem still occurs, go
on next step.
Replace the LCD module with a new one then run the display test again. If the probelm still
happens, continue next step.
Replace LCD/FL cable with a new one then execute the display diagnostic again. If the problem
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still occurs, continue next step.
Replace the CPU with another of the same specifications. If the problems still occurs, go to next
step.
The main board may be damaged. Replace main board.
3. If the external monitor has the same problem as the internal monitor, the main board may be damaged.
Please insert the diagnostic disk and run the display test program and go through the sub-steps under
step 2.
Sound Check
To determine if the computer’s built-in speakers are functioning properly, perform the following steps. Before
you start the steps below, adjust the speaker volume to an appropriate level.
1. Try different audio sources. For example, employ audio CD and ditital music file to determine whether the
fault is in the speaker system or not. If not all sources have sound problem, the problem is in the source
devices. If all have the same problem, continue next step.
2. Connect a set of earphone or external speakers. If these devices work fine, go to next step. If not, then the
main board may be defective or damaged. Replace the main board.
3. Follow the disassembling steps in Chapter 3. Esure the speaker cable is firmly connected to the main
board. If the speaker is still a malfunction, go on next step.
4. If the speakers do not sound properly, the speakers may be defective or damaged. Replace the speakers.
If the problem still occurs, then replace the main board.
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Insyde MobilePro BIOS POST Beep Code and POST Messages
The POST error message index lists the error message and their possible causes. The most likely cause is
listed first.
NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU
replacement does not solve the problem, put the original part back in the computer. Do not replace a
non-defective FRU.
This index can also help you determine the next possible FRU to be replaced when servicing a computer.
If the symptom is not listed, see “Undetermined Problems” on page 62.
The following lists the error messages that the BIOS displays on the screen and the error symptoms classified
by function.
NOTE: Most of the error messages occur during POST. Some of them display information about a hardware
device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the
way it has been configured.
NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter
Setup and install Setup defaults or correct the error.
Beep Code
Message
Description
short, short, short; short,
short, long
“FAULTY DMA PAGE REGISTERS”
DMA page registers do not function properly.
short, short, short; short,
long, short
“FAULTY REFRESH CIRCUIT”
“ROM CHECKSUM INCORRECT”
“CMOS RAM TEST FAILED”
“DMA CONTROLLER FAULTY”
RAM refresh circuit does not function properly.
BIOS ROM checksum failed.
short, short, short; short,
long, long
short, short, short; long,
short, short
CMOS RAM test failed.
short, short, short; long,
short, long
DMA controller does not work properly.
The interrupt controller does not work properly.
short, short, short; long, long “INTERRUPT CONTROLLER
short
FAILED”
short, short, short; long,
long, long
N/A
Keyboard controller failed to respond
with the self-test command.
short, short, long; short,
short, short
N/A
N/A
No video device found.
short, short, long; short,
short, long
No RAM installed.
N/A
“KEYBOARD CONTROLLER
FAILURE”
Keyboard controller failed during
system inquiry about connected
devices.
N/A
N/A
“KEYBOARD FAILURE”
The keyboard fails to respond or no
keyboard is connected.
“CMOS FAILURE - RUN SCU”
CMOS data error, probably due to
battery power loss.
N/A
N/A
“CMOS CHECKSUM INVALID - RUN
SCU”
CMOS checksum error.
“RAM ERROR AT LOCATION
xxxxxx:
The RAM failed during memory test at
the indicated location.
WROTE: xxxx
READ: xxxx”
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Beep Code
Message
Description
N/A
Parity error during memory test at unknown
location.
“PARITY ERROR AT
UNKNOWN
LOCATION”
N/A
N/A
N/A
“PARITY ERROR AT LOCATION
XXXXXX”
Parity error during memory test at the indicated
location.
“NO INTERRUPTS FROM TIMER 0”
Timer 0 of the clock timer controller does not
generate system interrupts correctly.
“UNEXPECTED AMOUNT OF
MEMORY - RUN SCU”
The system memory size does not match with
the CMOS record.
N/A
N/A
N/A
N/A
“CLOCK NOT TICKING CORRECTLY” The system clock does not working correctly.
“TIME/DATA CORRUPT - RUN SCU” The time/date information in CMOS is invalid.
“MACHINE IS LOCKED - TURN KEY” The keyboard operation is locked.
“BOOT SECTOR 0 HAS CHANGED”
The boot sector of the hard disk has been
changed, probably because of a virus attack.
N/A
N/A
N/A
Suspend-to-Disk partition MISSING!”
“Hard Disk ERROR!”
No Suspend-to-Disk partition found.
Access to the Suspend-to-Disk partition failed.
No Suspend-to-Disk partition signature found.
“Suspend-to-Disk partition signature
NOT FOUND!”
N/A
N/A
“Suspend-to-Disk partition size TOO
SMALL!”
The capacity of the Suspend-to-Disk partition is
not enough.
“MEMORY SIZE HAS CHANGED --
REBOOTING”
The memory size has changed after previous
Suspend-to-Disk operation.
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Index of Symptom-to-FRU Error Message
LCD-Related Symptoms
Symptom / Error
LCD backlight doesn't work
Action in Sequence
Enter BIOS Utility to execute “Load Setup Defaults” on Exit screen,
then reboot system.
LCD is too dark
Reconnect the LCD connectors.
LCD brightness cannot be adjusted
LCD contrast cannot be adjusted
Keyboard (if contrast and brightness function key doesn't work).
LCD cable
LCD inverter
LCD
Main board
Unreadable LCD screen
Missing pels in characters
Abnormal screen
Reconnect the LCD connector
LCD cable
LCD inverter
LCD
Wrong color displayed
Main board
LCD has extra horizontal or vertical lines
displayed.
LCD inverter
LCD cable
LCD
Main board
Indicator-Related Symptoms
Symptom / Error
Action in Sequence
Indicator incorrectly remains off or on, but system Reconnect the inverter board
runs correctly
Inverter board
Main board
Power-Related Symptoms
Symptom / Error
Action in Sequence
Power shuts down during operation
Power source (battery pack and power adapter). See “Power
System Check” on page 53.
Battery pack
Power adapter
Hard drive & battery connection board
Main board
The system doesn’t power-on.
Power source (battery pack and power adapter). See “Power
System Check” on page 53“.
Battery pack
Power adapter
Hard drive & battery connection board
Main board
The system doesn’t power-off.
Battery can’t be charged
Power source (battery pack and power adapter). See “Power
System Check” on page 53.
Hold and press the power switch for more than 4 seconds.
Main board
See “Check the Power Adapter” on page 54.
Battery pack
Main board
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PCMCIA-Related Symptoms
Symptom / Error
Action in Sequence
System cannot detect the PC Card (PCMCIA)
PCMCIA slot assembly
Main board
PCMCIA slot pin is damaged.
PCMCIA slot assembly
Memory-Related Symptoms
Symptom / Error
Action in Sequence
Action in Sequence
Memory count (size) appears different from
actual size.
DIMM
Main board
Speaker-Related Symptoms
Symptom / Error
In Windows, multimedia programs, no sound
comes from the computer.
See “Sound Check” on page 56
Audio driver
Speaker
Main board
Internal speakers make noise or emit no sound. See “Sound Check” on page 56
Speaker
Main board
Power Management-Related Symptoms
Symptom / Error
Action in Sequence
The system will not enter hibernation
Keyboard (if control is from the keyboard)
Hard disk drive
Main board
The system doesn't enter hibernation mode and Press Fn+F4 and see if the computer enters hibernation mode.
four short beeps every minute.
Touchpad
Keyboard
Hard disk connection board
Hard disk drive
Main board
The system doesn’t enter standby mode after
closing the LCD
LCD cover switch
Main board
The system doesn't resume from hibernation
mode.
Hard disk connection board
Hard disk drive
Main board
The system doesn't resume from standby mode LCD cover switch
after opening the LCD.
Main board
Battery fuel gauge in Windows doesn’t go higher Remove battery pack and let it cool for 2 hours.
than 90%.
Refresh battery (continue use battery until power off, then charge
battery).
Battery pack
Main board
System hangs intermittently.
Reconnect hard disk drives.
Hard disk drive connector
Main board
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Peripheral-Related Symptoms
Symptom / Error
Action in Sequence
System configuration does not match the
installed devices.
Enter BIOS Setup Utility to execute “Load Setup defaults”, then
reboot system.
Reconnect hard disk/CD-ROM/diskette drives.
External display does not work correctly.
See if there is an error beep. If there is an erro beep, then change
main board.
Power off. Then check if RAM CPU BIOS are well-connected.
Press Fn+F5 three times slowly
LCD FPC
LCD inverter
LCD
USB does not work correctly
Print problems.
USB device cable is firmly connected into the USB ports. Test one
USB port each time.
USB socket is firmly secured to the main board.
Main board
Ensure the “Parallel Port” in the “System Devices” of BIOS Setup
Utility is set to Enabled.
Onboard Devices Configuration
Run parallel port test
Printer driver
Printer cable
Printer
Main board
Keyboard/Touchpad-Related Symptoms
Symptom / Error
Action in Sequence
Keyboard (one or more keys) does not work.
Reconnect the keyboard cable.
Keyboard
Main board
Touchpad does not work.
Reconnect touch pad cable. Modem port is secured to the main
board
Touch pad FPC
Audio/Touch pad board
Main board
Modem-Related Symptoms
Symptom / Error
Action in Sequence
Internal modem does not work correctly.
Ensure the telephone cable is firmly plugged into the telephone wall
socket and the modem port of the computer.
Modem phone port is secured to the main board.
modem combo board
Main board
NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined
Problems” on page 62.
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Undetermined Problems
The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect,
whether a short circuit is suspected, or whether the system is inoperative.
Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU).
NOTE: Verify that all attached devices are supported by the computer.
NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power
System Check” on page 53):
1. Power-off the computer.
2. Visually check them for damage. If any problems are found, replace the FRU.
3. Remove or disconnect all of the following devices:
T
T
T
T
T
T
T
Non-Acer devices
Printer, mouse, and other external devices
Battery pack
Hard disk drive
DIMM
CD-ROM/Diskette drive Module
PC Cards
4. Power-on the computer.
5. Determine if the problem has changed.
6. If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.
7. If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:
T
T
Main board
LCD assembly
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Chapter 5
Jumper and Connector Locations
Top View
Item
JP1
Description
Item
JP17
JP18
JP19
JP20
JP22
JP23
JP16
SW1
SW3
U12
Description
CRT CONN
Parallel Port
ODD CONN
SPK CONN
TP/B CONN
MIC JACK
K/B CONN
JP2
JP3
IEEE1394 CONN
TV-OUT CONN
RJ11/RJ45 CONN
USB CONN X 2
CPU FAN CONN
USB CONN
JP4
JP5
JP6
PHONE JACK
HDD CONN
LID SWITCH
KILL SWITCH
NB
JP7
JP8
JP9
POWER/B CONN
LVDS CONN
JP10
JP11
JP12
JP13
JP15
MBC CONN
PCN1
PJP9
JP24
AC JACK
CPU Socket
BATT COMM
LED/B CONN
MINIPCI CONN
CraBus CONN
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Bottom View
Item
JP25
JP26
U35
Description
SO-DIMM Socket
Item
U45
U29
U37
Description
SIO Controller
SO-DIMM Socket
CarBus Controller
IEEE1394 Controller
EC
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SW1 Settings (Lid switch)
No.
Setting
Function 1
NONE
Function 2
LCD BACKLIGHT OFF
STAND BY
Function 3
Function 4
HIBERNATE
SW3 Settings(Kill Switch)
No.
Setting
On
Wireless On
Bluetooth On
Off
Wireless Off
Bluetooth Off
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Chapter 6
FRU (Field Replaceable Unit) List
This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of TravelMate 4050
series product. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise
Authorization).
Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available
on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on
the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a
DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use
the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer
machines.
NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or
regulations on how to dispose it properly, or follow the rules set by your regional Acer office on how to
return it.
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Exploded Diagram
67
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Parts
Picture
Partname
Description
Part Number
ADAPTER
ADAPTER - LITEON 65W, 3 ADAPTER - LITEON 65W 3 PIN, PA-
PIN, PA-1650-02CA 1650-02CR
ADAPTER - DELTA 65W, 3 ADAPTER - DELTA 65W ,3 PIN, ADP- AP.06501.005
AP.06503.006
PIN, ADP-65DB
65DB
BATTERY
BATTERY SONY LI-ION 8
CELLS 4300mAH,
US18650G5
BATTERY SONY LI-ION 8 CELLS
4300mAH , US18650G5
BT.00804.004
BT.00803.005
BATTERY SANYO LI-ION 8 BATTERY SANYO LI-ION 8 CELLS
CELLS 4300mAH,
UR18650F
4300mAH, UR18650F
BOARDS
MDC CARD, AMBIT,
T60M283 W/CISPR
MDC CARD, AMBIT, T60M283.15 W/ 54.T70V5.001
CISPR
MDC+ BLUETOOTH
COMBO CARD, AMBIT,
TM60M665.00
MDC+ BLUETOOTH COMBO CARD, 54.T70V5.002
AMBIT, TM60M665.00
MINI PCI WIRELESS
BOARD 802.11b+g INTEL
WM3B2200/CH11
MINI PCI WIRELESS BOARD
802.11b+g INTEL WM3B2200/CH11
KI.CAX01.008
LAUNCH BOARD
LAUNCH BOARD
55.T70V5.001
LED BOARD W/CABLE
LED BOARD W/CABLE
55.T70V5.002
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Picture
Partname
Description
Part Number
CABLES
POWER CORD US (3Pin)
POWER CORD EC (3Pin)
POWER CORD US (3Pin)
POWER CORD EC (3Pin)
27.T35V5.001
27.T35V5.002
27.T35V5.003
27.T35V5.004
27.T35V5.005
POWER CORD AUS (3Pin) POWER CORD AUS (3Pin)
POWER CORD UK (3Pin)
POWER CORD UK (3Pin)
POWER CORD SWISS
(3Pin)
POWER CORD SWISS (3Pin)
POWER CORD CHINA
(3Pin)
POWER CORD CHINA (3Pin)
POWER CORD ITALIAN (3Pin)
POWER CORD DEMARK (3Pin)
POWER CORD AF (3 PIN)
27.T35V5.006
27.T35V5.007
27.T35V5.008
27.T35V5.010
POWER CORD ITALIAN
(3Pin)
POWER CORD DEMARK
(3Pin)
POWER CORD AF (3 PIN)
CASE/COVER/BRACKET ASSEMBLY
MIDDLE COVER W/
BUTTON
MIDDLE COVER W/BUTTON
42.T70V5.001
60.T70V5.001
60.T70V5.003
LOWER CASE W/DIMM
COVER FOR 1394, TV OUT FOR 1394, TV OUT
LOWER CASE W/DIMM COVER
UPPER CASE W/
SPEAKERS
UPPER CASE W/SPEAKERS
TOUCHPAD SUPPORT BRACKET
60.T70V5.004
33.T70V5.001
TOUCHPAD SUPPORT
BRACKET
WIRELESS CARD COVER WIRELESS CARD COVER
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Picture
Partname
Description
THERMAL COVER
Part Number
33.T70V5.002
THERMAL COVER
MDC COVER
MDC COVER
33.T70V5.003
MDC+BLUETOOTH
MDC+BLUETOOTH COMBO COVER 33.T70V5.004
COMBO COVER PLATE W/ PLATE W/ANTENNA
ANTENNA
COMMUNICATION MODULE
ANTENNA SET
ANTENNA SET
50.T70V5.001
KC.BS001.15G
CPU/PROCESSOR
INTEL PENTIUM M BANIAS INTEL BANIAS 1.5G 1M 1.48V
1.5GHZ 1M 1.48V
UFCPGA2 SL6F9 B-
1STEPPING
UFCPGA2
INTEL PENTIUM M BANIAS INTEL BANIAS 1.6G 1M 1.48V
KC.BS001.16G
KC.BS001.17G
1.6GHZ 1M 1.48V
UFCPGA2 SL6FA B-
1STEPPING
UFCPGA2
NA
INTEL PENTIUM M BANIAS INTEL BANIAS 1.7G 1M 1.48V
1.7GHZ 1M 1.48V
UFCPGA2 SL6N5 B-
1STEPPING
UFCPGA2
INTEL PENTIUM M 1.4G
2M 400FSB uFCPGA2
SL7V5 B-1 STEPPING
INTEL PENTIUM M 1.4G 2M 400FSB KC.N0001.710
uFCPGA2
INTEL PENTIUM M
DOTHAN 1.5GHZ 2M
UFCBGA SL7GL B-1
STEPPING
INTEL DOTHAN 715 (1.5GHZ/2M/
FSB400)
KC.N0001.715
INTEL PENTIUM M 1.6G
2M 400FSB uFCPGA2
SL7EG B-1 STEPPING
INTEL DOTHAN 725 (1.6GHZ/2M/
FSB400)
KC.N0001.725
KC.N0001.735
KC.N0001.745
KC.N0001.755
INTEL PENTIUM M 1.7G
2M 400FSB uFCPGA2
SL7EP B-1 STEPPING
INTEL DOTHAN 735 (1.7GHZ/2M/
FSB400)
INTEL PENTIUM M 1.8G
2M 400FSB uFCPGA2
SL7EN B-1 STEPPING
INTEL DOTHAN 745 (1.8GHZ/2M/
FSB400)
INTEL PENTIUM M 2.0G
2M 400FSB uFCPGA2
SL7EM B-1 STEPPING
INTEL DOTHAN 755 (2.0GHZ/2M/
FSB400)
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Picture
Partname
Description
COMBO DRIVE
Part Number
DVD/CDRW COMBO
MODULE 24X QSI SBW-
242C
DVD/CDRW COMBO MODULE 24X
QSI SBW-242C
6M.T70V5.001
DVD/CDRW COMBO
MODULE 24X HLDS GCC- HLDS GCC-4243N
4243N
DVD/CDRW COMBO MODULE 24X
6M.T70V5.002
6M.T70V5.003
DVD DUAL MODULE QSI
SDW-082
DVD DUAL MODULE QSI SDW-082
DVD DUAL MODULE LITE- DVD DUAL MODULE LITE-ON
6M.T70V5.004
6M.T70V5.005
ON SOSW-852S
SOSW-852S
SUPER MULTI HLDS GSA- SUPER MULTI HLDS GSA-4080N
4080N
DVD/CDRW COMBO
DVD/CDRW COMBO DRIVE 24X QSI KO.02407.014 ->
DRIVE 24X QSI SBW-242C SBW-242C
KO.02407.021
DVD/CDRW COMBO
DRIVE 24X HLDS GCC-
4243N
DVD/CDRW COMBO DRIVE 24X
HLDS GCC-4243N
KO.02407.021 - >
KO.02405.005
DVD DUAL DRIVE QSI
SDW-082
DVD DUAL DRIVE QSI SDW-082
KU.00803.002
DVD DUAL DRIVE LITE-ON DVD DUAL DRIVE LITE-ON SOSW-
SOSW-852S 852S
KU.00804.009
KU.0080D.004
SUPER MULTI HLDS GSA- SUPER MULTI HLDS GSA-4080N
4080N
CASE/COVER/BRACKET ASSEMBLY
DVD/CDRW COMBO
BEZEL
DVD/CDRW COMBO BEZEL
42.T70V5.002
DVD DUAL BEZEL QSI
SUPER MULTI BEZEL
DVD DUAL BEZEL QSI
SUPER MULTI BEZEL
42.T70V5.004
42.T70V5.006
OPTICAL DEVICE
BRACKET
OPTICAL DEVICE BRACKET
33.T70V5.005
HDD ESD PLATE ASSY
HDD ESD PLATE ASSY
33.T70V5.006
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Picture
Partname
Description
Part Number
60.T70V5.005
HDD CARRIER SUB ASSY HDD CARRIER SUB ASSY
KEYBOARD
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Picture
Partname
Description
Part Number
KB.T350C.018
KEYBOARD ZIPPY
ARABIC
KEYBOARD BELGIUM
KB.T350C.009
KB.T350C.019
KB.T350C.020
KB.T350C.001
KB.T350C.012
KB.T350C.017
KB.T350C.007
KB.T350C.004
KB.T350C.013
KB.T350C.006
KB.T350C.016
KB.T350C.011
KB.T350C.014
KB.T350C.010
KB.T350C.015
KB.T350C.008
KB.T350C.003
KB.T350C.022
KEYBOARD BRAZILIAN
PORTUGUESE
KEYBOARD CANADIAN
FRENCH
KEYBOARD CHINESE
KEYBOARD CZECH
KEYBOARD DANISH
KEYBOARD FRENCH
KEYBOARD GERMAN
KEYBOARD HUNGAIAN
KEYBOARD ZIPPY
ITALIAN
KEYBOARD NORWAY
KEYBOARD
PORTUGUESE
KEYBOARD RUSSIAN
KEYBOARD SPANISH
KEYBOARD SWEDEN
KEYBOARD SWISS/G
KEYBOARD THAI
KEYBOARD TURKISH
KEYBOARD UK
KB.T350C.005
KB.T350C.002
KB.T350C.021
KEYBOARD US
INTERNATIONAL
KEYBOARD GREEK
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Picture
Partname
Description
Part Number
LCD
ASSY LCD MODULE 14.1
ASSY LCD MODULE 14.1 IN. XGA
6M.T70V5.011
IN. XGA AU (B141XG0) W/ AU (B141XG0) W/WIRELESS
WIRELESS
ASSY LCD MODULE 14.1
IN. XGA CMO (B141NB-
L01) W/WIRELESS
ASSY LCD MODULE 14.1 IN. XGA
CMO (B141NB-L01) W/WIRELESS
6M.T70V5.012
6M.T70V5.013
ASSY LCD MODULE 14 IN. ASSY LCD MODULE 14 IN. XGA
XGA TOPPOLY
(TD141TGCD2) W/
WIRELESS
TOPPOLY (TD141TGCD2) W/
WIRELESS
ASSY LCD MODULE 15 IN. ASSY LCD MODULE 15 IN. AU
6M.T70V5.014
6M.T70V5.015
6M.T70V5.016
6M.T70V5.017
AU (B150XG02-V2 HW:2)
W/WIRELESS
(B150XG02-V2 HW:2) W/WIRELESS
ASSY LCD MODULE 15 IN. ASSY LCD MODULE 15 IN. LG
LG (LP150X08-A3) W/
WIRELESS
(LP150X08-A3) W/WIRELESS
ASSY LCD MODULE 15 IN. ASSY LCD MODULE 15 IN. CMO
CMO (N150X3-L07) W/
WIRELESS
(N150X3-L07) W/WIRELESS
ASSY LCD MODULE 15 IN. ASSY LCD MODULE 15 IN.
SAMSUNG (LTN150XB-
L03-C00) W/WIRELESS
SAMSUNG (LTN150XB-L03-C00) W/
WIRELESS
ASSY LCD MODULE 15 IN. ASSY LCD MODULE 15 IN. SXGA AU 6M.T70V5.018
SXGA AU (B150PG03) W/
WIRELESS
(B150PG03) W/WIRELESS
ASSY LCD MODULE 15 IN. ASSY LCD MODULE 15 IN. SXGA
SXGA SAMSUNG(LTN150P4-L03) W/
6M.T70V5.019
SAMSUNG(LTN150P4-L03) WIRELESS
W/WIRELESS
LCD 14.1 IN. XGA AU
(B141XG0)
LCD 14.1 IN. XGA AU (B141XG0)
LK.14105.012
LK.1410D.003
LCD 14.1 IN. XGA CMO
(B141NB-L01)
LCD 14.1 IN. XGA CMO (B141NB-
L01)
LCD 14 IN. XGA TOPPOLY LCD 14 IN. XGA TOPPOLY TOPPOLY LK.14101.103
TOPPOLY (TD141TGCD2)
(TD141TGCD2)
LCD 15 IN. XGA AU
(B150XG02-V2 HW:2)
LCD 15 IN. XGA AU (B150XG02-V2
HW:2)
LK.15005.007
LK.15008.007
LK.1500D.006
LCD 15 IN. XGA LG
(LP150X08-A3)
LCD 15 IN. XGA LG (LP150X08-A3)
LCD 15 IN. XGA CMO (N150X3-L07)
LCD 15 IN. XGA CMO
(N150X3-L07)
LCD 15 IN. XGA SAMSUNG LCD 15 IN. XGA SAMSUNG
(LTN150XB-L03-C00) (LTN150XB-L03-C00)
LK.15006.005
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Picture
Partname
Description
INVERTOR BOARD
LCD INVERTER
Part Number
LCD INVERTER
19.T70V5.001
CASE/COVER/BRACKET ASSEMBLY
LCD PANEL WITH LOGO & LCD PANEL WITH LOGO &
60.T70V5.006
60.T70V5.007
ANTENNA
ANTENNA
LCD BEZEL - 14 IN.
LCD BEZEL - 14 IN.
LCD BEZEL -15 IN.
LCD BEZEL -15 IN.
60.T70V5.008
33.T70V5.007
33.T70V5.009
33.T70V5.008
LCD BRACKET L 14 IN.
LCD BRACKET L 15 IN.
LCD BRACKET R 14 IN.
LCD BRACKET L 14 IN.
LCD BRACKET L 15 IN.
LCD BRACKET R 14 IN.
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Picture
Partname
Description
Part Number
33.T70V5.010
LCD BRACKET R 15 IN.
LCD BRACKET R 15 IN.
PCMCIA SLOT
PCMCIA SLOT
LB.T7002.001
LCD CABLE
LCD WIRE CABLE - 14 IN.
LCD WIRE CABLE - 14 IN.
50.T70V5.002
LCD WIRE CABLE - 15 IN.
XGA
LCD WIRE CABLE - 15 IN. XGA
50.T70V5.003
MISCELLANEOUS
LCD RUBBER
LCD RUBBER
47.T70V5.001
47.T70V5.002
LCD SCREW PAD
LCD SCREW PAD
MAINBOARD
MAINBOARD W/ PCMCIA
SLOT, W/1394 & TV OUT
MAINBOARD W/ PCMCIA SLOT, W/
1394 & TV OUT
LB.T7002.001
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Picture
Partname
Description
Part Number
MAINBOARD W/ PCMCIA
MAINBOARD W/ PCMCIA SLOT, W/O LB.T7002.001
SLOT, W/O 1394 & TV OUT 1394 & TV OUT
HEATSINK
THERMAL MODULE
THERMAL MODULE
60.T70V5.009
POINTING DEVICE
TOUCHPAD (SYNAPTICS
TM41PDA357)
TOUCHPAD (SYNAPTICS
TM41PDA357)
56.T35V5.001
SPEAKER
SPEAKER R & L
SPEAKER R & L
6K.T35V5.001
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Appendix A
Model Definition and Configuration
TravelMate4050 G1&G2
Model
Number
Bluetoo
Wireless
Battery
LAN
CPU
LCD
Memory
HDD
Optical
th
4050L
4051L
4052L
PM 710
(1.4GHz/2M)
15.0"
XGA
DDR333
1x256MB
40GB
24x
Combo
N
802.11b/g-
Swallow
Li-lon-
Swallow
8cell
PM 715
(1.5GHz/2M)
15.0"
XGA
DDR333
1x256MB
60GB
40GB
40GB
60GB
24x
Combo
N
802.11b/g-
Swallow
Li-lon-
Swallow
8cell
PM 1.6GHz/
1M
15.0"
XGA
DDR333
1x256MB
8x DVD-
Dual
Modem+B
T-Swallow
802.11b/g-
Swallow
Li-lon-
Swallow
8cell
PM 725
(1.6GHz/2M)
15.0"
XGA
DDR333
1x256MB
24x
Combo
N
N
802.11b/g-
Swallow
Li-lon-
Swallow
8cell
4053L
PM 735
(1.7GHz/2M)
15.0"
XGA
DDR333
1x256MB
24x
Combo
802.11b/g-
Swallow
Li-lon-
Swallow
8cell
Appendix A
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Appendix B
Test Compatible Components
This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system
functions are tested under Windows XP Home and Windows XP Professional environment.
Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.
Regarding configuration, combination and test procedures, please refer to the TravelMate 4050 G1&G2
Compatibility Test. Report released by the Acer Mobile System Testing Department.
Appendix B
80
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Microsoft Windows XP / Professional Environment Test
Model
Vendor
Description
RH80535GC0211M
RH80535GC0251M
RH80535GC0291M
TBD
Pentium M
Intel
Pentium M 710 1.4G
IC RH80536GC0212M B1
IC RH80536GC0292M B1
IC RH80536GC0292M B1
IC RH80536GC0332M B1
IC RH80536GC0412M B1
TBD
Intel
Dothan
CPU
IC RH80535NC009512 B1
IC RH80535NC013512 B1
IC RH80535NC017512 B1
IC RH80535NC021512 B1
IC RH80536NC0131M B1
IC RH80536NC0171M B1
TBD
Intel
Celeron-M
Toppoly
AU
TD141TGCD2
B141XG10
14.1" XGA (TFT)
15" XGA (TFT)
CMO
N141XB-L01
AU
B150XG02 V2 HW:2
LTN150XB-L03-C00
N150X3-L07
LCD
Samsung
CMO
LG
LP150X08-A3
15" SXGA (TFT)
30GB(4200rpm)
AU
B150PG03
Samsung
Hitachi(IBM)
Toshiba
Hitachi
Toshiba
Seagate
Toshiba
Hitachi
Seagate
Hitachi
Toshiba
Seagate
LTN150P4-L03
HTS424030M9AT00
MK3025GAS
Moraga+ HTS424040M9AT00 13G1132
2.75"W .37"H MK4025GAS
2.75"W .37"H ST94019A
2.75" .37"H MK6025GAS
37"H IC25N060ATMR04-0
N2
40GB(4200rpm)
60GB(4200rpm)
80GB(4200rpm)
HDD
Moraga IC25N080ATMR04-0 08K635
MK8025GAS
N2
81
Appendix B
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Model
Vendor
QSI
Description
Combo drive 12.7mm
SBW-242C
GCC-4243N
SDW-082
HLDS
QSI
DVD-Dual
ODD
Lite-On
HLDS
Nanya
Infineon
Micron
Samsung
Unifosa
Infineon
Samsung
Elpida
Intel
SOSW-852S
GSA-4080N
DVD-Super Multi
NT256D64SH8BAGM-6K
HYS64D32020GDL-6-C 32x64 (.11u/B)
MT8VDDT3264HDG-335C3
M470L3224FT0-CB3
U30512AAUIQ652AW20
HYS64D64020GBDL-6-C (.11u/B)
M470L6524BT0-CB3
EBD11UD8ADDA-6B
RG82855GME A2 UFCBGA732 MTR-GME
FW82801DBM B1 BGA-421 ICH4-M
ALC250-VD
256MB DDRI333
Memory
512MB DDRI333
1GB DDRI333
North Bridge
South Bridge
Audio Chip
Super I/O Controller
K/B Controller
1394 Controller
Track Pad
Intel
RealTek
SMC
LPC47N217
ENE
KB910Q B4
VIA
VT6301S
Synaptics
Ambit
Ambit
Cypress
RealTek
ENE
TM41PUD-311-2
Core Logic
MDC
T60M283.15
MDC/Blue Tooth
CIK Gen
T60M665
CY28346ZCT-2
LAN Chip
RTL8100CL
PCMCIA
ENE, CB1410 B0
4 Cell
Sony
BATT US18650G5 LI-ION 2.15 SY ZLH MB
BATT US18650G5 LI-ION 4.3 SY ZLH MB
BATT UR18650F LI-ION 4.3 SA ZLH BQ
PA-1650-02CR 65W 3P
DELTA ADP-65DB BG A 65W 3P
WM3B2915(US SKU)
WM3B2200/CH11
Battery
8 Cell
Sony
Sanyo
LiteOn
Delta
Adapter
65W 3 pin
Mini-PCI WLAN/802.11a+b+g
Mini-PCI WLAN/802.11b+g
Inprocomm
Intel
W/Lan
Intel
Foxconn
Sumida
Delta
T60N871.00
Inverter
Inverter
TWS-442-125
DAC-07B037
YEC
YNV-C01
Keyboard
Antenna
K/B
SUNREX(JME) KB SUNREX INT'E ZLH K021102I6UI ABO
Lite-On
KB SK-12906-XUA LITE-ON INT'E ZLH
ABO
Bluetooth Antenna
WA00017(BT) HANNSTAR
Appendix B
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Appendix C
Online Support Information
This section describes online technical support services available to help you repair your Acer Systems.
If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch
office. Acer Branch Offices and Regional Business Units may access our website. However some information
sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan.
Acer's Website offers you convenient and valuable support resources whenever you need them.
In the Technical Information section you can download information on all of Acer's Notebook, Desktop and
Server models including:
T
T
T
T
T
T
T
Service guides for all models
User's manuals
Training materials
Bios updates
Software utilities
Spare parts lists
TABs (Technical Announcement Bulletin)
For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our
technical material.
Also contained on this website are:
T
T
Detailed information on Acer's International Traveler's Warranty (ITW)
An overview of all the support services we offer, accompanied by a list of telephone, fax and email
contacts for all your technical queries.
We are always looking for ways to optimize and improve our services, so if you have any suggestions or
comments, please do not hesitate to communicate these to us.
Appendix C
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