ADS Technologies Network Card version 52b1 User Manual

ARESCOM  
NetDSL 800 ADSL  
Modem  
version 5.2b1  
User’s Guide  
Published April 2000  
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1. Before You Begin  
1.1  
1.2  
1.3  
1.4  
2.1  
2.2  
2.3  
2.4  
2.5  
2.6  
2.7  
Safety First ........................................................... 2-3  
Connect to the Ethernet ...................................... 2-4  
3.1  
3.2  
3.3  
3.4  
3.5  
3.6  
3.7  
3.8  
3.9  
Installing TCP/IP in Windows 2000 ..................... 3-3  
3.10 Configuring TCP/IP in Windows® NT 4.0 .......... 3-5  
3.11 Installing the Software Drivers ........................... 3-6  
4. NetDSL Manager  
4.1  
4.2  
Installing the NetDSL Software ........................... 4-1  
Launching the NetDSL Manager ......................... 4-1  
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Table of Contents  
5. Configuration  
5.1  
5.2  
5.3  
5.4  
5.5  
5.6  
Configuration ....................................................... 5-1  
DSL Configuration ............................................... 5-8  
6.1  
6.2  
6.3  
6.4  
Traffic Counter ..................................................... 6-4  
7.1  
7.2  
Reset Router/Bridge ............................................ 7-3  
8. Troubleshooting  
8.1  
8.2  
8.3  
Appendices  
A.  
B.  
C.  
D.  
Ethernet Cable Pinout .........................................B-1  
Warranty Information ...........................................C-1  
Declaration of Conformity ...................................D-1  
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Before You Begin  
This Chapter Includes:  
1.1  
1.2  
1.3  
1.4  
Hot Features........................................... 1-1  
Package Includes ................................... 1-1  
Minimum System Requirements............. 1-2  
Information You Will Need...................... 1-2  
1.1 Hot Features  
Bridge Packet Filtering Table  
You can monitor and restrict the traffic flow through your NetDSL modem. This  
is useful for protecting your network from undesired intrusion, and for  
preventing selected local network traffic from exiting through the NetDSL.  
NetDSL can be set to use up to 32 sequential criteria (filters) by which to check  
each packet as it enters or leaves your network. Each filter can be set to check  
source Mac packets, destination Mac packets, or both. You can also set each  
packet to be passed, discarded, or passed to the next filter, depending on whether  
or not a packet matches a filter.  
Multiple PVC  
The NetDSL supports up to 8 ATM PVC interfaces. In each interface, you have  
the option to set the Virtual Path Identifier (VPI), Virtual Channel Identifier  
(VCI), Unspecified Bit Rate (UBR), Constant Bit Rate (CBR), Peak Cell Rate  
(PCR), and the Operations And Maintenance (OAM) F5 virtual channel timer.  
1.2 Package Includes  
• One NetDSL modem  
• Power cord and adapter  
• Get Started User’s Guide  
• Software CD-ROM (contains Arescom Installation software, Software  
User’s Guide, optional Web browser software, and third-party  
applications/utilities)  
• One RJ-11 to RJ-11 ADSL phone cable (7ft)  
• One RJ-45 to RJ-45 straight Ethernet cable (7ft)  
• One detachable USB cable  
1-1  
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Minimum System Requirements  
1.3 Minimum System Requirements  
• ADSL line  
• 10BaseT Ethernet or USB interface  
• CD-ROM drive  
NetDSL gives you the option of configuring the modem using the Arescom  
NetDSL Manager. The system requirements for each are listed below:  
Using the NetDSL Manager:  
• Ethernet card  
• PC* with at least a 486 microprocessor (Pentium® recommended)  
• CD-ROM drive  
• At least 4 MB of space available on the hard disk drive  
• Microsoft® Windows® 95/98/2000 or Windows® NT 4.0 Operating  
System  
* You may configure the NetDSL from any PC attached to the Local  
Area Network (LAN) with the requirements listed above.  
1.4 Information You Will Need  
To configure your modem, you will need to receive information from the remote  
network to which you will connect, such as an Internet Service Provider (ISP) or  
a company server. Consult the section below for a detailed list of information on  
utilizing the Ethernet interface and the DSL interface. If you are unfamiliar with  
any of the terms listed, refer to Appendix A, “About Configuration Parameters.”  
The following information should be obtained from your ISP or company server.  
• VPI  
• VCI  
• DSL line code  
You MAY need the following information from your ISP or company server  
based on your network setup:  
• IP Address  
• Subnet Mask  
• Gateway IP Address  
• PPP User name & Password  
• DNS Address  
1-2  
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Hardware  
Installation  
This Chapter Includes:  
2.1  
2.2  
2.3  
2.4  
2.5  
2.6  
2.7  
Safety First ............................................. 2-3  
Setup Instructions................................... 2-3  
Connect to the Ethernet.......................... 2-4  
Connect to the ADSL Interface............... 2-6  
Connect to the USB Interface................. 2-7  
Connect to Power................................... 2-8  
2.1 Diagram of the NetDSL  
Back Panel Interfaces  
Figure 2.1 Back Panel Interfaces for NetDSL  
On/Off  
Select the On/Off switch to turn the NetDSL on or off.  
Power  
The power interface connects to the power adapter.  
Ethernet  
The Ethernet interface connects the NetDSL to a 10BaseT network.  
USB  
The USB interface allows you to connect your NetDSL to your PC using an USB  
detachable cable.  
DSL  
The ADSL interface connects the NetDSL to an ADSL line.  
2-1  
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Hardware Installation  
Front Panel Interfaces  
Figure 2.2 Front Panel Interfaces for NetDSL  
PWR (Power)  
A green LED is ON when power is supplied to the NetDSL.  
DIAG (Diagnostic)  
The yellow DIAG LED is an indicator that shows the NetDSL modem has been  
successfully booted up and the software is functional. When NetDSL is powered  
on, the DIAG LED flashes while the router is booting up. After 10 to 15 seconds,  
the DIAG LED stops flashing and remains off.  
LAN  
The LAN LED displays the LAN connection between the modem and your  
Ethernet network. The green LED remains solid while there is a connection to the  
10BaseT system. The green LED flashes when data is being transmitted between  
the modem and the Ethernet system.  
USB  
The USB LED displays the USB connection between the modem and your PC.  
The yellow LED flashes slowly if the USB line is being trained. The yellow LED  
remains solid if the USB line is trained and ready between the PC and the  
modem. A flashing yellow LED indicates data activity between your PC and the  
modem. If the data traffic is heavy, the frequency of the flashing yellow LED  
becomes higher and will appear solid.  
WAN LINK  
Displays the connection between the modem and the remote DSL network. The  
green LED flashes slowly if the DSL line is not connected or is being trained.  
The green LED remains solid if the DSL line is trained and ready between the  
modem and the remote switch.  
WAN ACT (Activity)  
A flashing yellow LED indicates data activity between the DSL network and the  
modem. If the data traffic is heavy, the frequency of the flashing yellow LED  
becomes higher and will appear to be solid.  
2-2  
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Hardware Installation  
2.2 Safety First  
Personal Safety  
• In case of emergency, locate the closest electricity power-off switch.  
• Refrain from touching any active wires or terminals.  
• Remove jewelry before working on equipment connected to  
electricity.  
• Keep cables away from walkways.  
• Dispose of this product in accordance with national laws and  
regulations.  
Product Handling  
• Keep ventilation slots clear.  
• Operate in a clean and dust-free location.  
• Cables must be attached to the correct interfaces; to do otherwise may  
result in damaging the modem or produce hazardous voltage.  
• Do not operate or store the product in an environment that surpasses  
temperature or humidity specifications.  
2.3 Setup Instructions  
Step 1. Choose a location for the NetDSL close to a power outlet and a  
telephone line outlet. Preferably select a convenient location that does  
not experience too much foot traffic and is away from sunlight.  
Step 2. Choose a level surface for the NetDSL – such as a desk top, shelf, or  
table.  
Step 3. Place the NetDSL on the predetermined surface, so you can see the back  
panel.  
2-3  
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Hardware Installation  
2.4 Connect to the Ethernet  
Step 1. Locate your Ethernet cable (included).  
Step 2. Attach the Ethernet cable to the Ethernet interface of your NetDSL.  
Step 3. Plug in the loose end of the Ethernet cable to your Ethernet network.  
Option 1. Attach the included Ethernet cable to the Ethernet port on a  
PC.  
Figure 2.3  
Connecting to a Ethernet Port on a PC  
Option 2. Attach the included Ethernet cable to the uplink port on a  
hub.  
Figure 2.4  
Connecting to the Uplink Port on a  
Network Hub  
Option 3. If the uplink port is unavailable, then you can use a crossover  
Ethernet cable (Not included) and attach it to the non-uplink  
2-4  
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Hardware Installation  
ports on a hub.  
Figure 2.5 Connecting to the Non-Uplink Port on a  
Network Hub  
Step 4. The LAN LINK LED on the front panel should be lit green to indicate a  
valid Ethernet connection. If the LAN LINK LED is not lit, then repeat  
steps 1 through 3.  
Note: See Appendix B Ethernet Cable Pinout for further information about the  
differences between a straight-through cable and a crossover cable.  
2-5  
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Hardware Installation  
2.5 Connect to the ADSL Interface  
Step 1. Plug the RJ-11 connector end of the ADSL phone cable (included) in  
the DSL interface of the modem. The ADSL phone cable is provided  
(RJ-11 to RJ-45).  
Step 2. Connect the RJ-45 connector end of the ADSL phone cable to the  
ADSL outlet on the wall.  
Figure 2.6 Connecting the DSL Interface  
2-6  
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Hardware Installation  
2.6 Connect to the USB Interface  
Step 1. Plug the Type-B (square-shaped) end of the USB detachable cable  
(included) into the USB port of the modem.  
Step 2. Plug the Type-A (flat-shaped) end of the USB detachable cable into the  
USB port of your PC.  
Step 3. Do not turn on the power switch until software installation is  
complete. Proceed to Section 3.11 “Installing the Software Drivers.”  
Figure 2.7 Connecting to the USB Interface  
2-7  
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Hardware Installation  
2.7 Connect to Power  
Step 1. Plug the power adapter in the Power interface of the NetDSL.  
Step 2. Connect one end of the power cord to the power adapter, and insert the  
other end of the power cord to the power outlet on the wall.  
Step 3. To activate the NetDSL, turn the ON/OFF switch to ON.  
Figure 2.8 Connecting to a Power Supply  
2-8  
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f
Software  
Installation  
This Chapter Includes:  
3.1  
3.2  
3.3  
3.4  
3.5  
3.6  
3.7  
3.8  
3.9  
Installing TCP/IP in Windows 2000 ........ 3-3  
Configuring TCP/IP in Windows® 2000 . 3-4  
Detecting TCP/IP in Windows® NT 4.0.. 3-4  
Installing TCP/IP in Windows® NT 4.0... 3-5  
3.10 Configuring TCP/IP in Windows® NT 4.03-5  
3.11 Installing the Software Drivers................ 3-6  
3.1 About TCP/IP  
To gain high-speed and shared access to the Wide Area Network (WAN), your  
Local Area Network (LAN) needs to be configured for the modem. Each network  
node on your LAN must install a network protocol so that they can communicate  
with the modem. The modem requires the TCP/IP network protocol. The TCP/IP  
Properties window in Windows® 95/98/2000 or NT 4.0 connects the node’s  
Ethernet information to the network’s protocol data. Make sure that each network  
node on your LAN has TCP/IP available. To ensure smooth setup, you must  
install the TCP/IP network protocol on the PCs before you install the modem.  
Note: We have already configured your NetDSL prior to shipping. The NetDSL  
is configured with the default IP address of 192.168.1.1 and subnet mask of  
255.255.255.0.  
3.2 Detecting TCP/IP in  
®
Windows 95/98  
Step 1. Turn on your computer and start Windows® 95/98.  
Step 2. Click the Start button and then select Settings.  
Step 3. Choose Control Panel and double click Network icon.  
Step 4. Click the Configuration tab.  
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Installing TCP/IP in Windows® 95/98  
A. If you see TCP/IP listed under Network Components, you already  
have TCP/IP on your Windows® 95/98. Proceed to configuration  
directions for Windows® 95/98 in Section 3.4.  
B. If you do not see TCP/IP listed under Network Components, you do  
not have TCP/IP on your Windows® 95/98. Proceed to the next  
section, “Installing TCP/IP in Windows® 95/98.”  
3.3 Installing TCP/IP in  
®
Windows 95/98  
Step 1. From the Configuration tab in the Network window, click Add.  
Step 2. Select Protocol for the type of network component, and click Add.  
Step 3. Choose Microsoft for Manufacturers list box and TCP/IP for Network  
Protocols list box, then click OK.  
Step 4. Check to see TCP/IP is listed under Network Components.  
A. If you do not see TCP/IP listed under Network Components, you  
have not installed TCP/IP. Repeat Steps 1 - 4.  
B. If you see TCP/IP listed under Network Components, you already  
have TCP/IP on your Windows® 95/98. Proceed to configuration  
directions for Windows® 95/98 in Section 3.4.  
3.4 Configuring TCP/IP  
®
in Windows 95/98  
Step 1. From the Configuration tab, select TCP/IP (for Ethernet adapters) listed  
under Network Components and then click Properties.  
Step 2. Select the IP Address tab.  
You now have the option of using either dynamic or static IP addressing.  
To enable dynamic IP addressing  
Step 1. Click Obtain an IP Address automatically.  
Step 2. OPTIONAL* Click the DNS Configuration tab and select Disable  
DNS. If you previously entered any parameters, clear all pre-existing  
settings.  
Step 3. Select the Gateway tab and then click Remove to clear all pre-existing  
settings.  
Step 4. Click OK to exit TCP/IP Properties window and click OK to exit  
Network window. When prompted, restart Windows® 95/98. If you are  
not prompted to restart Windows® 95/98, do so manually. Proceed to  
Chapter 4, “NetDSL Manager.”  
* If specifically required by your ISP, you may need to enter DNS  
information.  
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Detecting TCP/IP in Windows® 2000  
To enable static IP addressing  
Step 1. Click Specify an IP Address and then type the IP Address and Subnet  
Mask (for your PC).  
Step 2. Click the Gateway tab.  
Step 3. Type in your Gateway IP Address (the LAN IP address for the NetDSL)  
from your ISP and then click Add.  
Step 4. Click the DNS tab. Enter the Host name, Domain name, and DNS  
Service Search Order (for your LAN) and then click Add.  
Step 5. Click OK to exit TCP/IP Properties window and click OK to exit  
Network.  
Step 6. When prompted, restart Windows® 95/98. If you are not prompted to  
restart Windows® 95/98, please do so manually. Proceed to Chapter 4,  
NetDSL Manager.”  
®
3.5 Detecting TCP/IP in Windows  
2000  
Step 1. Turn on your computer and log-in to Windows 2000.  
Step 2. Click the Start button and select Settings.  
Step 3. Choose Control Panel, and then double click Network and Dial-up  
Connections icon  
Step 4. Double click on the Local Area Connection icon. In the Local Area  
Connection Status window, click on the Properties button.  
Step 5. In the Local Area Connection Properties window:  
A. If you see the Internet Protocol (TCP/IP) listed, you already have  
TCP/IP on your Windows 2000. Proceed to configuration directions  
for Windows 2000 in Section 3.6.  
B. If you do not see Internet Protocol (TCP/IP), you do not have TCP/  
IP on your Windows 2000. Proceed to the next section, “Installing  
TCP/IP in Windows 2000.”  
3.6 Installing TCP/IP in Windows  
2000  
Step 1. From the General tab in the Local Area Connection Properties window,  
click Install.  
Step 2. In the Internet Protocol (TCP/IP) Properties window, select the Protocol  
icon for the type of network component and click Add.  
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Configuring TCP/IP in Windows® 2000  
Step 3. Choose the Internet Protocol (TCP/IP) icon from the Network Protocol  
list box, then click OK.  
Step 4. Check to see if Internet Protocol (TCP/IP) is listed under Network  
Components.  
A. If you do not see TCP/IP listed under Network Components, you  
have not installed TCP/IP. Repeat steps 1 - 4.  
B. If you see TCP/IP listed under Network Components, you already  
have TCP/IP on your Windows 2000. Proceed to “Configuring  
TCP/IP in Windows 2000” in the next section.  
®
3.7 Configuring TCP/IP in Windows  
2000  
Step 1. From the General tab in the Local Area Connection Properties window,  
select Internet Protocol (TCP/IP) listed under Network Components  
and click Properties.  
To enable static IP addressing:  
Step 1. Click Use the following IP Address and then type the IP Address, Subnet  
Mask, and Default gateway.  
Step 2. Enter the Preferred and Alternate DNS server IP addresses.  
Step 3. Click OK to exit the Internet Protocol (TCP/IP) Properties window.  
Proceed to Chapter 4 “NetDSL Manager.”  
3.8 Detecting TCP/IP  
®
in Windows NT 4.0  
Step 1. Turn on your computer and log-in to Windows® NT 4.0.  
Step 2. Click the Start button and select Settings.  
Step 3. Choose Control Panel, and then double click Network icon.  
Step 4. Click the Protocols tab.  
A. If you see TCP/IP listed under Network Protocols, you already have  
TCP/IP on your Windows® NT. Proceed to configuration directions  
for Windows® NT 4.0 in Section 3.7.  
B. If you do not see TCP/IP listed under Network Protocols, you do  
not have TCP/IP on your Windows® NT. Proceed to the next  
section, “Installing TCP/IP in Windows® NT 4.0.”  
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Installing TCP/IP in Windows® NT 4.0  
3.9 Installing TCP/IP  
®
in Windows NT 4.0  
Note: Consult your Network Administrator if you do not have authorization to  
change settings for your PC.  
Step 1. From the Protocols tab in the Network window, click Add.  
Step 2. Select TCP/IP Protocol listed under Network Protocols, Click OK.  
Step 3. Check to verify that TCP/IP is listed under Network Protocols, then  
Click OK.  
A. If you do not see TCP/IP listed under Network Protocols, you have  
not installed TCP/IP. Repeat steps 1 - 3.  
B. If you see TCP/IP listed under Network Protocols, then you have  
successfully installed TCP/IP. Proceed to configuration directions  
for Windows® NT 4.0 in Section 3.7.  
3.10Configuring TCP/IP in  
®
Windows NT 4.0  
Step 1. From the Protocols tab, select TCP/IP (for Ethernet adapters) listed  
under Network Protocol and then click Properties.  
Step 2. Select the IP Address tab.  
You now have the option of using either dynamic or static IP addressing.  
To enable dynamic IP addressing  
Step 1. Click Obtain an IP Address from DHCP Server.  
Step 2. OPTIONAL* Click the DNS tab and select Disable DNS. If you  
previously entered any parameters, clear all pre-existing settings.*  
Step 3. Click OK to exit Network Properties window. Proceed to Chapter 4  
NetDSL Manager.”  
*
If specifically required by your ISP, you may need to enter DNS information.  
To enable static IP addressing  
Step 1. To enable static addressing, click Specify an IP Address and then type  
the IP Address, Subnet Mask, and Gateway IP Address(for your PC).  
Step 2. Click the DNS tab. Enter the Host name, Domain name, and DNS  
Service Search Order (for your LAN).  
Step 3. Click OK to exit Network Properties window. Proceed to Chapter 4  
NetDSL Manager.”  
Software Installation  
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Installing the Software Drivers  
3.11Installing the Software Drivers  
Your PC should have detected the USB to Ethernet as soon as the USB cable is  
plugged in. The following instructions will help you complete the USB  
installation procedure.  
Step 1. After your PC detects an USB connection, a message window appears  
to indicate that the software driver installation process is about to begin.  
Click Next to start the installation process.  
Figure 3.1 USB Installation Step 1  
Step 2. The next message window prompts the question “What do you want  
Windows to do?” Select the first option “Search for the best driver for  
your device. (Recommend)” and click the Next button.  
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Installing the Software Drivers  
Figure 3.2 USB Installation Step 2  
Step 3. Now you need to select where you would like Windows to search for the  
proper files. Insert the included CD or floppy disk into either your CD-  
ROM or floppy disk drive. Select the appropriate options for CD or  
floppy disk, and click the Next button to continue.  
Figure 3.3 USB Installation Step 3  
Step 4. Windows is now reading your CD to search for the proper files. Once  
the files are located, a message window appears to indicate that  
Windows has found the files for your device. Click on the Next button to  
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Installing the Software Drivers  
continue.  
Figure 3.4 USB Installation Step 4  
Step 5. After Windows has installed the software driver files from the CD, it  
will need to install some files from your Windows 98 CD to complete  
the software driver installation. A message window appears to ask you  
to insert your Windows 98 CD. Insert your Windows 98 CD into your  
CD-ROM drive and click OK. If Windows wants the path to your  
Windows 98 CD, enter the path to the proper drive and click OK to  
complete the installation.  
Step 6. The next message window appears to show that the software driver  
installation process is now complete. Click the Finish button to proceed.  
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Installing the Software Drivers  
Figure 3.5 USB Installation Step 6  
Step 7. Windows prompts the next message to ask you to restart your computer.  
Click Yes to reboot your system. This is highly recommended for your  
PC to properly recognize the new network settings.  
Figure 3.6 USB Installation Step 7  
Congratulations!!! You have successfully installed your NetDSL using USB. The  
USB LED on the front panel should be lit yellow to indicate a valid USB  
connection.  
Software Installation  
3-9  
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Installing the Software Drivers  
3-10 NetDSL Software User’s Guide  
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NetDSL Manager  
This Chapter Includes:  
4.1  
Installing the NetDSL Software............... 4-1  
4.2  
Launching the NetDSL Manager ............ 4-1  
The NetDSL Manager gives you access to the configuration and administrative  
controls for the NetDSL. Install the NetDSL software on PCs that you want to  
give access to these controls. If you have difficulties configuring your NetDSL,  
consult Chapter 8 “Troubleshooting,” or the help menu in the NetDSL Manager,  
or refer to the FAQs located on ARESCOM’s website (http://  
www.arescom.com).  
Note: You must install the TCP/IP network protocol on the PCs before you  
install the NetDSL Manager. For more information on installing and configuring  
TCP/IP refer to the instructions in the previous chapter.  
4.1 Installing the NetDSL Software  
Step 1. Start Windows® 95/98 or Windows® NT 4.0.  
Step 2. Insert the included ARESCOM CD into your CD-ROM drive  
Step 3. Click Start, then choose Run.  
Step 4. Click the Browse button, and look in your CD-ROM drive.  
Step 5. Select the ARESCOM folder, and then the NetDSL Manager folder.  
Step 6. Select the setup.exe file and click the Open button.  
Step 7. Click the OK button.  
4.2 Launching the NetDSL Manager  
When you launch the NetDSL Manager, you will be presented with a sequence of  
panels that help you decide which modem you want to manage, and how to  
manage it. The sequence of panels is as follows:  
1. Multiple Routers/Bridges Selection— provides the number of  
and basic information about all Arescom modems that the software  
has detected on your LAN.  
2. NetDSL Manager— is the main software that allows you to  
configure, maintain and monitor your selected modem.  
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NetDSL Manager  
For further information on the available features, refer to the NetDSL Manager  
Overview later in this section.  
Note: After the initial modem configuration, you can reset the modem  
configuration parameters at any time from the Tools feature. Just select the Reset  
Router/Mode tab, click on the “Delete Configurations and Reset to Manufacturer  
Mode” box, and then click Reset Router.  
Multiple Routers/Bridges Selection Window  
When you run the NetDSL Manager program the Multiple Routers/Bridges  
Selection window will appear. The program is searching for the NetDSL modems  
attached to the same network as your PC. This procedure may take a few  
seconds.  
Figure 4.1  
Multiple Routers/Bridges Selection  
After a few seconds, the NetDSL Manager will display a message indicating that  
it has found one or more modems on your local network. The window lists all  
detected modems, both configured and unconfigured. From this list you can  
select the specific modem that you wish to configure or re-configure.  
If the modem is not in the same subnet as the managing PC, a Subnet window  
appears and allows you to choose three selections. You can Change the routers  
IP address and keep the other configuration, Reset the router to Manufacture  
mode and delete the configuration, or Change your computers TCP/IP settings.  
After you have made you choice, click Next to proceed.  
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NetDSL Manager  
Figure 4.2  
Subnet window  
If the NetDSL Manager is unable to detect the modem or it gives you an error  
message, consult the on-line help menu for more detailed instructions.  
To continue, select a modem and click Enter. You will automatically enter the  
NetDSL Manager. From the NetDSL Manager you can use any one of the  
following features:  
Configuration to get your modem up and running.  
Status to monitor many of your modem’s operations.  
Tools offers some basic utilities for maintenance of your modem.  
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NetDSL Manager  
NetDSL Manager Overview  
The NetDSL Manager gives you access to all of the features of the NetDSL. To  
activate a feature, you may use the keyboard by following table below. Note that  
both lower and uppercase letters may be used. The letters to be used with the Alt  
key to activate the Configuration, Status, and Tools figure are underlined in the  
NetDSL Manager. Alternatively, you may select the feature using your mouse  
pointer. When the feature button is selected, the mouse pointer changes into a  
hand. Once you select a feature, click on the feature button.  
Figure 4.3  
NetDSL Manager  
NetDSL  
Feature  
Keyboard  
Keys  
Configuration  
Status  
Alt f  
Alt s  
Alt t  
F1  
Tools  
Help  
Exit  
Alt F4  
Table4.1  
Keyboard Keys to Activate NetDSL Fea-  
tures  
The NetDSL Manager gives you access to the following features:  
Configuration—a step-by-step guide to configuring all parameters  
of your modem: General Configuration, LAN Configuration, DSL  
Configuration, and Configuration File settings.  
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NetDSL Manager  
Status—allows you to remotely monitor many of the modem’s  
functions, such as Front Panel LED operation, the Traffic Counter, and  
the DSL Status Table.  
Tools.—provides you with some tools for performing some basic  
modem maintenance tasks, firmware upgrades, and resetting the  
modem.  
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NetDSL Manager  
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Configuration  
This Chapter Includes:  
5.1  
5.2  
5.3  
5.4  
5.5  
5.6  
Configuration.......................................... 5-1  
Outline of Configuration.......................... 5-2  
General Configuration ............................ 5-3  
LAN Configuration .................................. 5-6  
DSL Configuration .................................. 5-8  
Configuration File ..................................5-11  
5.1 Configuration  
The NetDSL Configuration walks you through the configuration of the NetDSL  
with a series of windows. You will be asked to enter information that you  
received from your ISP or network administrator – refer to Section 1.4,  
Information You Will Need for the configuration parameters for a Single IP  
Address Account or a Multiple IP Address Account, and other additional  
parameters necessary for use of the unit.  
For your convenience, the NetDSL Configuration provides instructions in each  
window to guide you through the installation process. To exit the NetDSL  
Configuration, click on the Exit button. If you need more information, click on  
the Help button.  
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Configuration  
5.2 Outline of Configuration  
With the Configuration feature you have the flexibility to configure one  
parameter at any time and to change more technical default settings. The  
Configuration window is organized in a hierarchical tree format. From the  
NetDSL Manager, click General Configuration to access the General  
Configuration window. Click on the item that you wish to configure, and then set  
the parameters.  
General Configuration  
Administrative Security: Sets your modem’s name and enables  
password protection (optional).  
Bridge Packet Filtering Table:Monitors and selectively filters  
packets that enter or leave the NetDSL.  
LAN Configuration  
LAN Configuration: Allows you to set the primary and secondary IP  
addresses and Subnet Mask information for the LAN.  
DSL Configuration  
ATM PVC Properties: Allows you to specify the name of the ATM  
Permanent Virtual Circuit (PVC), and the values of Virtual Path  
Identifier (VPI) and Virtual Channel Identifier (VCI).  
ATM Service Type: Allows you to choose the ATM service category  
supporting your ATM connection and the rate parameters associated  
with the service: Unspecified Bit Rate (UBR) and Constant Bit Rate  
(CBR). From this panel you can specify the Peak Cell Rate (PCR) in  
kbps, and you can set the Operations and Maintenance (OAM) F5  
timer period. If the period is set to zero, the OAM F5 loopback cell  
will not be sent. If the period is non-zero, the loopback cell is sent  
according to the specified period to the remote peer.  
Configuration File  
Save Configuration File: Saves your customized configuration  
settings to your local hard disk drive as a configuration file (*.cfg).  
This is especially helpful for network management.  
Load Configuration File: Allows you to load any previously saved  
configuration file.  
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Configuration  
5.3 General Configuration  
Administrative Security  
The first configuration panel in the NetDSL General Configuration is the  
Administrative Security. From this panel, you can create a Router Name and  
select Password Protected for administrative security.  
Naming your modem is mandatory. The default name for the modem is  
“NetDSL.”  
If you are concerned with administration security, you should select Password  
Protected. This optional feature limits NetDSL Manager access to users with the  
correct password. To select this feature, check Password Protected, and then  
click Change Password. When you type your password and confirmation in the  
edit boxes, they will appear as asterisk (****).  
Figure 5.1  
Administrative Security  
After setting your Administrative Security, Click Apply to continue configuring  
your modem. To exit the NetDSL, click on the Exit button. If you need help, click  
on the Help button.  
Bridge Packet Filtering Table  
From Configuration, double-click on the General Configuration icon, and click  
on the Bridge Packet Filtering Table in the left panel. The bridge packet filters  
also allow you to monitor and selectively filter packets that enter or leave the  
NetDSL when in the bridge mode. You can use filtering to protect your network  
from unauthorized access, and restrict certain traffic from leaving your LAN.  
The Bridge Packet Filtering Table also allows up to 32 sequential filters, and  
each filter can be set to examine source MAC, destination MAC, or both. From  
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Configuration  
this panel, you can Add New Bridge Packet Filter, Modify Bridge Packet Filter,  
or Remove Bridge Packet Filter.  
Figure 5.2  
Bridge Packet Filter  
Add New Bridge Packet Filter  
To add a new IP Packet Filter, click the New button. This will open the Add New  
Bridge Packet Filter window.  
Figure 5.3  
Add New Bridge Packet Filter  
Enter the Bridge packet filter parameters according to the following criteria:  
MAC: Identifies each device on the network and the Internet.  
The characteristics of each packet that enters the NetDSL are compared to the  
bridge packet filters’ parameters to see if they match (true), or whether they do  
not match (false).  
For either true/false condition, the packets can be set to:  
Pass:  
Automatically pass through the modem.  
Restrict:  
Pass only if there is an available connection.  
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Configuration  
Discard:  
Packet is blocked and discarded.  
Packet goes to the next filter in sequence.  
Pass to next filter:  
When you are finished, click OK. If you do not want to create an bridge packet  
filter, click Cancel to close the Add New Bridge Packet Filter window.  
Modify Bridge Packet Filter  
If you want to change the parameters of an bridge packet filter, select the filter  
number, and then click Modify. This will open the Modify Bridge Packet Filter  
window. You can change any of the parameters or settings. When you are  
finished, click OK. If you do not want to modify this filter, click Cancel to close  
the Modify Bridge Packet Filter window.  
Remove Bridge Packet Filter  
To delete a filter, select the filter number, and then click Remove. Click Yes to  
remove the selected filter or click No to keep it.  
Once you have finished setting these parameters, click Apply to review the  
parameters you have entered and then click Finish to send settings to the  
NetDSL. Click Exit to return to the NetDSL Manager.  
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Configuration  
5.4 LAN Configuration  
LAN Configuration  
From Configuration, use the list in the left panel to open the LAN Configuration  
menu.  
LAN Configuration assigns the IP address of the modem on your LAN, and  
defines the range of IP addresses that the modem can locally access from that IP  
Address (its subnet). The LAN Interface can be configured for either a single or  
multiple IP address account.  
Figure 5.4  
LAN Configuration  
Single IP Address Account  
Selecting Use Default IP Address and Subnet Mask enables your modem to  
automatically assign itself a default Private IP Address of 192.168.1.1 with a  
Subnet Mask of 255.255.255.0. This will give you an available range of IP  
addresses from 192.168.1.2 to 192.168.1.254 that can be assigned to your  
network devices. The IP Address and Subnet Mask will be grayed out since you  
do not need to enter this information.  
You can also opt to de-select Use Default IP Address and Subnet Mask and enter  
your own IP Address and Subnet Mask.  
If you have an additional subnet in your network you would like the modem to be  
able to access, you may provide its IP Address and Subnet Mask under Secondary  
IP Address.  
Once you have finished setting these parameters, click Apply to review the  
parameters you have entered and then click Finish to send settings to the  
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Configuration  
NetDSL. Click Exit to return to the NetDSL Manager.  
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Configuration  
5.5 DSL Configuration  
DSL Configuration  
From Configuration, double-click on the DSL Configuration icon. To create a  
new ATM PVC interface, select the appropriate DSL line mode and double-click  
on the Make New ATM PVC icon.  
Figure 5.5  
DSL Configuration  
You have the option to use ANSI T1.413, G.Lite, G.DMT, or Multi Mode as your  
DSL line mode. To find out which DSL line mode works better with your unit,  
please consult your ISP or telephone company.  
When you are done, click Apply to go to the next window.  
Note: The DSL line mode refers to the entire NetDSL unit and not each  
individual ATM PVC profile. Once you have made your choice, all subsequent  
ATM PVC profiles created will be using the same line mode.  
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Configuration  
ATM PVC Properties  
After typing in the name and clicking OK, the ATM PVC Properties panel will  
appear. Note that a maximum of 8 PVCs may be defined. If you double-click on  
the icon of a previously created PVC, the ATM PVC Properties panel will also  
appear.  
Figure 5.6  
ATM PVC Properties  
The ATM PVC Properties panel allows you to change the name of the selected  
ATM interface and to set the values of Virtual Path Identifier (VPI) and the  
Virtual Channel Identifier (VCI). The minimum and maximum values of the VCI  
are 32 and 4,095, respectively. VCI values from zero to 31 are reserved for well-  
known protocols. Note that two ATM connections can have the same VCI value  
only if the VPIs are distinct.  
Once you have finished setting these parameters, click Apply to review the  
parameters you have entered and then click Finish to send settings to the  
NetDSL. Click Exit to return to the NetDSL Manager.  
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Configuration  
ATM Service Type  
Click on ATM Service Type in the left panel.  
Figure 5.7  
ATM Service Type  
This panel allows you to select the ATM Service Type for the ATM interface.  
Presently, Unspecified Bit Rate (UBR) and Constant Bit Rate (CBR) are  
available. You can specify the Peak Cell Rate (PCR) in kbps. This panel also  
allows you to specify the period for the Operations And Maintenance (OAM) F5  
(virtual channel) timer. If the period is set to zero, the OAM F5 loopback cell is  
not sent. If the period is set to a non-zero value, the loopback cell is transmitted  
to the remote peer according to the specified period. Note that the local peer will  
always respond to a loopback cell that is transmitted by the remote peer.  
Once you have finished setting these parameters, click Apply to review the  
parameters you have entered and then click Finish to send settings to the  
NetDSL. Click Exit to return to the NetDSL Manager.  
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Configuration  
5.6 Configuration File  
From Configuration, double-click on the Configuration File icon, then double-  
click on the Configuration File to open the menu. The Save Configuration File  
feature allows you to save your custom configuration settings to your local hard  
disk drive as a configuration file (*.cfg). This is especially helpful for network  
management.  
Figure 5.8  
Save Configuration File  
To keep the current configuration setting that you just entered in the NetDSL:  
Step 1. Click Save Configuration File As....  
Step 2. Enter the File Name for your new configuration file.  
Step 3. Select the appropriate drive, directory, and file folder to indicate where  
you want to save the file on your hard drive. The default path is “c:/  
Program Files/NetDSL/” and the default file name is “My  
Configuration.cfg.”  
Step 4. Click Save.  
Once you have a saved Configuration Profile you can load it at any time. Just  
click Load Configuration Profile and click the Load Configuration button. Select  
the appropriate drive, directory, and file folder to locate the configuration profile  
file. Choose the configuration profile file (*.cfg) and then click Open. Click Yes  
to confirm that you want to load the configuration profile. Click OK at the  
confirmation that the configuration profile has been successfully loaded to the  
NetDSL. You will return to the NetDSL window.  
Once you have finished setting these parameters, click Apply to review the  
parameters you have entered and then click Finish to send settings to the  
NetDSL. Click Exit to return to the NetDSL Manager.  
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Configuration  
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Status Feature  
This Chapter Includes:  
6.1  
6.2  
6.3  
6.4  
Main Status Panel .................................. 6-1  
LED Panel .............................................. 6-3  
Traffic Counter........................................ 6-4  
DSL Status Table.................................... 6-5  
Status feature collects information from many different functions and operations  
and displays the information within a single, convenient panel. This makes it  
easy to monitor the current status, and troubleshoot the operation of your  
NetDSL modem.  
To access the Status Feature, launch the NetDSL Manager and click on the Status  
icon.  
6.1 Main Status Panel  
The Main Status panel is the default panel when Status feature is opened. If the  
Main Status panel has been expanded to show the Status tabs, then clicking on  
the Hide Details button can open the Main Status panel. Depending on where  
your NetDSL modem is located, you may have difficulty viewing the front  
window LEDs. The Main Status panel provides a real-time display of the front  
window LEDs.  
Figure 6.1  
Main Status Panel  
To supplement the front window LED monitoring, the Main Status panel also  
includes an Event Log.  
Event Log  
From the NetDSL Manager click on the Status icon and click on the Event Log  
button. The Event log will appear as an independent window from the Status  
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Status Feature  
window.  
Figure 6.2  
Event Log in Status  
The Event Log helps you pinpoint the date and time a connectivity problem  
occurred. Every time you close Status the Event Log will reset. If you want to  
save the contents of the log you may do so by clicking on the Save Event Log  
button and saving the file to your computer’s hard drive or to a 3.5” floppy disk.  
To close the Event Log, click the Close button. To exit Status and return to the  
NetDSL Manager, click the Close button.  
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Status Feature  
6.2 LED Panel  
From the NetDSL Manager click on the Status icon, click on the Show Details  
button, and then select the LED Panel tab.  
Depending on where your modem is located, you may have difficulty viewing  
the front window LEDs of the NetDSL. The LED Panel tab provides a real-time  
display of the front window LEDs and the DSL Line Upstream and Downstream  
speeds in Kbps.  
Figure 6.3  
LED Panel Tab in Status  
To return to the Main Status panel, click the Hide Details button. To exit Status  
and return to the NetDSL Manager, click the Close button.  
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Status Feature  
6.3 Traffic Counter  
From the NetDSL Manager click on the Status icon, click on the Show Details  
button, and then select the Traffic Counter tab.  
The Traffic Counter tab displays real-time data traffic counters for the LAN  
interface and the DSL interface. For each interface, cumulative totals are  
displayed for Sent Packets, Received Packets, Sent Bytes, and Received Bytes.  
Figure 6.4  
Traffic Counter Tab in Status  
To return to the Main Status panel, click the Hide Details button. To exit Status  
and return to the NetDSL Manager, click the Close button.  
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Status Feature  
6.4 DSL Status Table  
From the NetDSL Manager click on the Status icon, click on the Show Details  
button, and then select the DSL Status Table tab.  
The DSL Status Table tab displays all the user-defined ATM interfaces and  
protocol configuration. For each ATM interface listed, the DSL Status Table will  
show the ATM PVC Name, Encapsulation Type, Sent Packets, Received Packets,  
and NAT IP address.  
Figure 6.5  
DSL Status Table Tab in Status  
To update and display the changes in the DSL Status Table tab, click the Refresh  
Status Table button.  
To return to the Main Status panel, click the Hide Details button. To exit Status  
and return to the NetDSL Manager, click the Close button  
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Status Feature  
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Tools Feature  
This Chapter Includes:  
7.1  
Upgrade Firmware.................................. 7-1  
7.2  
Reset Router/Bridge............................... 7-3  
The NetDSL Manager provides you with some tools for performing basic modem  
maintenance tasks, such as firmware upgrades and resetting the modem.  
To access the Tools Feature, launch the NetDSL Manager and click on the Tools  
icon.  
7.1 Upgrade Firmware  
Click Tools in the NetDSL Manager, and then select the Upgrade Firmware tab.  
You can download firmware upgrades to the NetDSL using the Upgrade  
Firmware feature. You can obtain upgrade firmware files from ARESCOM’s  
web site. You can save the binary firmware file on a floppy of your hard drive.  
Once you receive your firmware file:  
Step 1. Insert the diskette in your floppy disk drive or download the file to your  
hard disk drive.  
Step 2. From the Upgrade Firmware panel, select the appropriate drive,  
directory, and file folder to locate the firmware file.  
Choose the firmware file (*.bin) and then click Upgrade.  
Make sure you are downloading the CORRECT NetDSL firmware file.  
Upgrading the NetDSL with the incorrect file may cause damage to the NetDSL.  
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Tools Feature  
Figure 7.1  
Upgrade Firmware Tab in Tools  
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Tools Feature  
7.2 Reset Router/Bridge  
Click Tools in the NetDSL Manager, and then select the Reset Router tab.  
You can reset your modem from the Reset Router tab. Select the Delete  
Configurations and Reset to Manufacture Mode checkbox if you want to remove  
all your custom settings while resetting your modem. Otherwise, if you do not  
select the checkbox, the modem will simply reboot.  
Figure 7.2  
Reset Router  
If you have deleted your custom configuration, you will need to re-configure  
your modem after it reboots. Remember, internet working connectivity is not  
possible with an unconfigured modem. To reconfigure your parameters, return to  
Configuration in the NetDSL Manager.  
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Tools Feature  
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This Chapter Includes:  
8.1  
Cannot Detect the Modem...................... 8-1  
8.2  
Modem and PC are Not in the  
Same Subnet.......................................... 8-2  
Cannot Upgrade the Firmware ............... 8-2  
8.3  
If you can not find the answers to your problems here, consult the help menu in  
the NetDSL Manager or refer to the FAQs located on -ARESCOM’s website  
(http://www.arescom.com).  
8.1 Cannot Detect the Modem  
1. Verify that your modem is connected to your Ethernet LAN.  
• Please check and see if the power adapter and cord are connected  
properly to the NetDSL. Make sure you switch the power switch to  
ON.  
• If you are connecting your NetDSL to an Ethernet network hub, use a  
straight-through Ethernet cable, and make sure you are connecting to  
the uplink port of the hub. If an uplink port is unavailable, use a cross-  
over Ethernet cable and connect it to a non-uplink port.  
• If you are connecting your NetDSL to an Ethernet network PC, then  
use a straight-through Ethernet cable.  
Note: See Appendix B “Ethernet Cable Pinout” for further information  
about the differences between a straight-through and a crossover Ethernet  
cable.  
Another way you can confirm that there is a physical connection to your  
LAN is by checking the LED located on the front panel of the NetDSL  
modem. The LAN Link LED of will lit green to indicate a valid LAN  
connection. If the LAN Link LED of is not green, then check the connection  
between the modem and your LAN. Re-start the NetDSL Manager to see if it  
can detect the modem.  
3. Please select “Specify an IP Address” in TCP/IP Properties for Windows 95/  
98 or Windows NT 4.0. Set your IP Address to a value between 192.168.1.2  
and 192.168.1.254, the Subnet Mask to 255.255.255.0, and the Gateway as  
192.168.1.1. When prompted, restart your computer otherwise do so  
manually. Re-start NetDSL Manager to see if it can detect the modem.  
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Modem and PC are Not in the Same Subnet  
8.2 Modem and PC are Not in the  
Same Subnet  
1. Your modem and PC must be in the same subnet. Otherwise, you will not be  
able to access the NetDSL Manager and configure your modem. Verify that  
you have entered the correct information provided by your Internet Service  
Provider (ISP) for your modem’s and PC’s IP Address and Subnet Mask. For  
more specific information about your account, consult your ISP.  
8.3 Cannot Upgrade the Firmware  
1. You may have inadvertently tried to download the wrong file to your  
modem. NetDSL modem can only use upgrades created by ARESCOM, Inc.  
The upgrades are available by calling ARESCOM’s customer support for  
3.5" disks or by downloading the file from ARESCOM’s web site. The  
correct file format is *.bin.  
2. There may have been an illegal operation on your modem. Re-boot your  
modem by disconnecting the power adapter and reconnecting it after a 30  
seconds. You may have to do this more than once.  
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About  
A
Configuration  
Parameters  
When you order Internet service your provider will give you a great deal of  
information. A list of the information presented to you by the remote network  
you will be dialing (ISP, company server, POP account) is provided to you in  
Section 1.4 “Information You Will Need.” Definitions of common configuration  
terms are available below. Please note that terminology used by various remote  
networks may vary.  
Explaining IP Addresses  
LAN Interface vs. DSL Interface  
In the most basic terms, the Primary LAN IP address is the logical location of the  
NetDSL modem on the local Ethernet network. If there is another subnet in the  
Ethernet network you would like NetDSL to be able to access, you can specify a  
Secondary LAN IP Address.  
DNS Server IP Address  
The IP address of the primary DNS (Domain Name System) server should be  
assigned by the ISP. Specifying a secondary DNS server IP address is optional  
Terminology for  
Configuration Parameters  
Domain Name System (DNS) IP Address  
The DNS IP Address is the IP Address for your Domain Name Server. This IP  
Address or Internet Protocol Address identifies the domain name’s server to the  
network and the Internet.  
Virtual Path Identifier  
A virtual path is a semi-permanent connection between endpoints in an ATM  
network and may support one or more virtual channels. In Private Virtual Circuit  
(PVC) mode, the Virtual Path (VP), which is a header subfield, is assigned  
manually when NetDSL is used. Different VP values allow the endpoints to  
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Terminology for Configuration Parameters  
discriminate between different virtual connections and ATM nodes.  
Virtual Channel Identifier  
Each connection in an ATM network is characterized by a Virtual Channel (VC).  
This is a header subfield that is assigned manually when NetDSL is used. A VC  
has only local significance on the link between ATM nodes. When the connection  
is released, the VC value on the involved links will be released and can be reused  
by other connections.  
Bridge Packet Filtering  
Establishing Bridge packet filters allows you to monitor and selectively filter  
packets that enter or leave the NetDSL. You can use filtering to protect your  
network from unauthorized access, and restrict certain web traffic from leaving  
your LAN. This is done by examining each packet that enters the NetDSL to see  
if the following characteristics match the criteria for the filter (true), or whether  
they do not match (false):  
MAC: Identifies each device on the network and the Internet  
For either true/false condition, the following packet dispositions can be set:  
Pass: automatically pass through the modem  
Restrict: pass only if there is an available connection  
Discard: packet is blocked and discarded  
Pass to next filter: packet goes to the next filter in sequence  
The IP Packet Filtering allows for up to 32 sequential filters, and each filter can  
be set to examine source packets, destination packets, or both.  
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Ethernet  
Cable Pinout  
B
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Warranty  
Information  
C
Limited Warranty  
ARESCOM warrants its hardware products to be free from defects in  
workmanship and materials, under normal use and service, for the period of three  
(3) years from the date of purchase from ARESCOM or its Authorized Reseller.  
Full three (3) year coverage requires registration. This warranty applies to the  
original purchaser (“Customer”) of this product only. ARESCOM makes no  
warranty that its software products will work in combination with any hardware  
or applications software products provided by third parties, that the operation of  
the software products will be uninterrupted or error free, or that all defects in the  
software products will be corrected.  
If a product does not operate as warranted during the applicable warranty period,  
ARESCOM shall, at its option and expense, repair the defective product or part,  
deliver to Customer an equivalent product or part to replace the defective item, or  
refund to Customer the purchase price paid for the defective product. All  
products that are replaced will become the property of ARESCOM. Replacement  
products may be new or reconditioned. Any replaced or repaired product or part  
has a ninety (90) day warranty or the remainder of the initial warranty period,  
whichever is longer. This warranty is non-transferable.  
ARESCOM shall not be responsible for any software, firmware, information, or  
memory data of Customer contained in, stored on, or integrated with any  
products returned to ARESCOM pursuant to any warranty.  
Standard Warranty Service  
Standard warranty service for registered hardware products may be obtained by  
delivering the defective product, accompanied by a copy of the dated proof of  
purchase, to ARESCOM or to an Authorized ARESCOM Service Center during  
the applicable warranty period. Standard warranty service for software products  
may be obtained by contacting ARESCOM or an Authorized ARESCOM  
Service Center within the warranty period. Products returned to ARESCOM  
must be pre-authorized by ARESCOM with a Return Material Authorization  
(RMA) number marked on the outside of the package, and sent prepaid, insured,  
and packaged appropriately for safe shipment. The unit has been sealed with a  
permanent label, which will be damaged if the unit has been opened. Any  
evidence of unit or label tampering will invalidate the warranty and the customer  
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Warranties Exclusive  
will be billed for repairs. ARESCOM will not be held responsible for product(s)  
lost or damaged during transit. ARESCOM has the right to refuse any products  
received without a RMA number. The repaired or replaced item will be shipped  
to Customer, at ARESCOM’s expense, no later than thirty (30) days after receipt  
by ARESCOM. This warranty is not valid if the serial number has been tampered  
with or removed from the product(s).  
Warranties Exclusive  
If an ARESCOM product does not operate as warranted above, Customer’s sole  
remedy shall be repair, replacement, or refund of the purchase price paid, at  
ARESCOM’s option. In no event will ARESCOM’s liability exceed the amount  
paid by you for the product. The foregoing warranties and remedies are exclusive  
and are in lieu of all other warranties, express or implied, either in fact or by  
operation of law, statutory or otherwise, including warranties of merchantability  
and fitness for a particular purpose. ARESCOM neither assumes nor authorizes  
any other person to assume for it any other liability in connection with the sale,  
installation, maintenance or use of its products.  
ARESCOM shall not be liable under this warranty if its testing and examination  
disclose that the alleged defect in the product does not exist or was caused by  
customer’s or any third person’s misuse, neglect, improper installation or testing,  
unauthorized attempts to repair, or any other cause beyond the range of the  
intended use, or by accident, fire, lightning, or other hazard.  
Limitation of Liability  
In no event, whether based in contract or tort (including negligence) shall  
ARESCOM be liable for incidental, consequential, indirect, special, or punitive  
damages of any kind, or for loss of revenue, loss of business, or other financial  
loss arising out of or in connection with the sale, installation, maintenance, use,  
performance, failure, or interruption of its products, even if ARESCOM or its  
authorized reseller has been advised of the possibility of such damages.  
Some states do not allow the exclusion or implied warranties or the limitation of  
incidental or consequential damages for consumer products, so the above  
limitations and exclusions may not apply to you. This warranty gives you  
specific legal rights which may vary from state to state.  
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NetDSL Software User’s Guide  
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Warranty Registration  
Warranty Registration  
In order to receive warranty repairs on the NetDSL, you must register the product  
with ARESCOM within thirty (30) days of the original purchase date. This  
information will be used for customer and technical support access as well as  
notification of new software releases and product enhancements that could be of  
value to you. Your warranty is valid for three (3) years from the data of purchase.  
Before you register, make sure you have the product model number and serial  
number available.  
You may contact ARESCOM customer service at:  
(510) 445-3638 option 2  
Before Returning a Product for Repair  
If you believe the NetDSL is not working correctly, follow the procedure listed  
below.  
• Contact ARESCOM Customer Service.  
• Obtain a Return Material Authorization (RMA) number from  
ARESCOM customer service  
• Proceed to “Returns Instructions.”  
Return Instructions  
After obtaining a RMA number:  
Step 1. Package the NetDSL with the following items: valid registration  
confirmation, original dated bill of sale (receipt), and a written note with  
the information we requested when you called. Write the RMA number  
on the outside of the box so that it is noticeable & readable. If possible,  
ship the NetDSL in its original box. If you are unable to locate the  
original box, please package the NetDSL as you would send a regular  
package – so it will not be damaged during shipping.  
Send the product pre-paid and insured, with the RMA number clearly written on  
the outside of the box. ARESCOM will contact you within 30 days of receipt.  
Information  
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Return Instructions  
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NetDSL Software User’s Guide  
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Declaration  
D
of Conformity  
Application of Council Directives 89/336/EEC. Standards to which the  
conformity is declared:  
EN55022-Class B EN50082-1  
Manufacturer’s Name:  
Manufacturer’s Address:  
ARESCOM, Inc.  
3451 Gateway Blvd.  
Fremont, CA 94538  
Tel: (510) 445-3638  
Fax: (510) 445-3636  
Type of Equipment:  
Model Name:  
Tested By:  
ADSL Modem, ITE  
NetDSL  
Bay Area Compliance Laboratory, Corp.  
230 Commercial Street, Suite 2  
Sunnyvale, CA 94086  
Test Engineers:  
Thomas Huang  
I, the undersigned, hereby declare that the specified equipment conforms to the  
directives and standards listed above.  
James Lu  
Hardware Manager  
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