3Com Projection Television 113 User Manual

New Installation for  
®
Enterprise OS Softw are  
Version 11.3  
http://w w w .3com.com/  
Part No. 09-1550-001  
Published May 1999  
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iv  
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ABOUT THIS GUIDE  
Introduction  
This guide describes how to get started with your new NETBuilder II®  
bridge/router. It describes how to install Enterprise OS software and perform the  
initial system boot. It also explains how to access and use the command-line  
interface to establish basic settings.  
If you are upgrading software from an earlier version, see Upgrading Enterprise OS  
Software.  
If the information in the release notes shipped with your product differs from the  
information in this guide, follow the release notes.  
Before you use the information in this guide, you must first install the  
bridge/router according to your hardware installation guide.  
Additional Information  
When you have completed the procedures in this guide, you will find valuable  
information in Using Enterprise OS Software, which will help you configure your  
software for bridging, routing, and wide area protocols, according to the  
particular needs of your network. For a comprehensive description of NETBuilder®  
software commands, see Reference for Enterprise OS Software.  
Audience Description  
This guide is intended for network administrators who:  
Have experience in planning, maintaining, and troubleshooting local or wide  
area networks.  
Are familiar with network protocols, bridging and routing, and network  
management.  
Will be responsible for configuring and operating NETBuilder II bridge/routers.  
How to Use  
This Guide  
The chapters in this guide include the following information to help you install and  
configure NETBuilder software:  
Chapter 1 describes NETBuilder II systems that can use Enterprise OS software  
version 11.3 and it also provides start-up checklists.  
Chapter 2 describes how to install Enterprise OS software and boot a  
NETBuilder II system.  
Chapter 3 describes how to change the primary boot source on a NETBuilder II  
system.  
Chapter 4 describes how to log on to the system; obtain Network Manager  
privileges; set passwords, time, date, and system administrator information;  
assign Internet addresses; set up security; and verify system operation.  
Appendix A has instructions on how to obtain technical support.  
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6
ABOUT THIS GUIDE  
Conventions  
Table 1 and Table 2 list conventions that are used throughout this guide.  
Table 1 Notice Icons  
Icon  
Notice Type  
Alerts you to...  
Information note  
Important features or instructions  
Caution  
Warning  
Risk of personal safety, system damage, or loss of data  
Risk of severe personal injury  
Table 2 Text Conventions  
Convention  
Description  
Syntax  
Evaluate the syntax provided and supply the appropriate values.  
Placeholders for values you must supply appear in angle brackets.  
Example:  
Enable RIPIP using:  
SETDefault !<port> -RIPIP CONTrol = Listen  
In this example, you must supply a port number for <port>.  
Commands  
Enter the command exactly as shown in text and press the Return or  
Enter key. Example:  
To remove the IP address, enter:  
SETDefault !0 -IP NETaddr = 0.0.0.0  
This guide always gives the full form of a command in  
uppercase and lowercase letters. However, you can  
abbreviate commands by entering only the uppercase letters  
and the appropriate value. Commands are not case-sensitive.  
Screen displays This typeface represents information as it appears on the screen.  
The words “enter”  
and “type”  
When you see the word “enter” in this guide, you must type  
something, and then press the Return or Enter key. Do not press the  
Return or Enter key when an instruction simply says type.”  
[Key] names  
Key names appear in text in one of two ways:  
Referred to by their labels, such as the Return keyor “the Escape  
key”  
Written with brackets, such as [Return] or [Esc].  
If you must press two or more keys simultaneously, the key names are  
linked with a plus sign (+). Example:  
Press [Ctrl]+[Alt]+[Del].  
Year 2000 Compliance  
For information on Year 2000 compliance and 3Com products, visit the  
3Com Year 2000 Web page:  
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OVERVIEW  
1
This chapter is an overview of how to get started with your new NETBuilder II®  
system. This chapter provides you with an installation checklist that describes the  
basic steps for starting a NETBuilder II system with a Dual Processor Engine (DPE)  
module.  
NETBuilder II Systems  
The NETBuilder II system consists of a 4-Slot, 8-Slot, or 8-Slot Extended chassis  
with a main processor (DPE) module, and Enterprise OS software.  
Your new bridge/router is either an EZBuilt preassembled NETBuilder II system or a  
NETBuilder II system that you have assembled from components.  
EZBuilt Preassembled If you have an EZBuilt NETBuilder II system, it was preassembled before delivery.  
NETBuilder II System This guide assumes that you have followed the instructions in the hardware  
installation guide to:  
Set up the system.  
Attach the network and power cables.  
Install a local terminal, PC (with a terminal emulation application), or modem to  
the console port of the main processor module.  
Component System If you have a NETBuilder II system that you have assembled yourself from  
components, this guide assumes that you have followed the instructions in each  
hardware installation manual to:  
Install the system components.  
Attach the network and power cables.  
Install a local terminal, PC (with a terminal emulation application), or modem to  
the console port of the main processor module.  
NETBuilder II Chassis The DPE module has two built-in flash memory drives. The upper drive is drive A,  
DPE Module and the lower drive is drive B.  
Softw are  
The Enterprise OS software is available from 3Com on a preinstalled 20 MB flash  
memory card or on CD-ROM. 3Com recommends that you buy the preinstalled  
flash memory card for first time NETBuilder II installations.  
See the Enterprise OS Software Release Notes for information about the different  
software packages that are available for your NETBuilder II system. The procedures  
in this guide apply to all software packages.  
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CHAPTER 1: OVERVIEW  
Installation Checklist  
This section contains a checklist for installing software and booting a NETBuilder II  
system with a DPE module.  
Install System Softw are and Boot — See Chapter 2.  
Install software from a flash memory card.  
Change the Primary Boot Source — See Chapter 3.  
Change the primary boot source default as needed.  
Configure Basic Settings — See Chapter 4.  
Log on to the system.  
Familiarize yourself with the command-line or menu-driven user interface (UI),  
storing configuration parameter values, and getting help.  
Obtain Network Manager privilege level.  
Change the Network Manager password.  
Adjust the time and date if necessary. Time and date are preset and may need  
to be adjusted for your time zone.  
Set system administrator information:  
System name and location  
System contact name and phone number  
Login banner  
Assign IP addresses/subnet masks to individual ports or one address to  
the system.  
Set up the bridge/router for SNMP.  
Set up system security.  
Use the browser-based Web Link application for further configuration.  
Configure Specic Services for Your Netw ork — See Using Enterprise OS  
Software and Reference for Enterprise OS Software.  
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INSTALLING SOFTWARE AND BOOTING  
A NETBUILDER II SYSTEM  
2
This chapter contains the following procedures:  
Installing and booting Enterprise OS software  
Making a backup copy of the software flash memory card  
Installing Softw are  
and Performing Initial  
Boot  
Enterprise OS software can be installed in the following ways:  
From a flash memory card with preinstalled software. 3Com recommends this  
method.  
EZBuilt NETBuilder II systems have a factory-installed software flash memory  
For component NETBuilder II systems to boot from a flash memory card, they  
must have a flash memory drive installed. For installation instructions, see the  
NETBuilder II Flash Memory Drive Installation Guide. After you have installed a  
From CD-ROM on a UNIX or Windows network management station using  
TFTP  
Booting from the  
Flash Memory Card  
To start the NETBuilder II system from a flash memory card with preinstalled  
software, follow the procedures in this section.  
Prerequisites Before you boot your new NETBuilder II system, you need to complete all setup  
and installation instructions in the hardware guide provided with the system and  
system components. You also need to connect a console to your system.  
Booting an EZBuilt The EZBuilt NETBuilder II system comes with a factory-installed flash memory card  
NETBuilder II System that contains the Enterprise OS software. To boot an EZBuilt NETBuilder II system,  
follow these steps:  
1 Turn on the EZBuilt NETBuilder system.  
The NETBuilder II system boots from the default boot source a:/primary/boot.29K  
(the flash memory drive).  
2 When the boot operation is complete, press the Return key on the console.  
The Enterprise OS console prompt should appear on the screen.  
If the console is not operating properly (if you see incorrect characters, or no  
characters), see the setup instructions in the hardware installation guide.  
information.  
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CHAPTER 2: INSTALLING SOFTWARE AND BOOTING A NETBUILDER II SYSTEM  
Booting a Component To boot a component NETBuilder II system, follow these steps:  
NETBuilder II System  
1 Insert a flash memory card with preinstalled software in drive A on the DPE  
module.  
2 Turn on the NETBuilder II bridge/router.  
The NETBuilder II system boots from the default boot source a:/primary/boot.29K  
(the flash memory drive).  
3 When the boot operation is complete, press the Return key on the console.  
The Enterprise OS console prompt should appear on the screen.  
If the console is not operating properly (if you see incorrect characters, or no  
characters), see the setup instructions in the hardware installation guide.  
information.  
If you want to change the primary boot source from the default or adjust system  
appendix in Reference for Enterprise OS Software.  
Making a Backup of  
the Flash Memory  
Card  
As part of the installation procedure, 3Com recommends that you create a backup  
of your Enterprise OS software on a blank flash memory card. See the software  
release notes for a list of flash memory cards that can be used with the DPE  
module.  
Prerequisites Before you begin this procedure, complete the following tasks:  
1 Boot your NETBuilder II system with software on a flash memory card inserted into  
drive A of the DPE module.  
Insert NETBuilder software  
flash memory card into drive A  
PACKET  
FORWARD FAULT  
POWER/  
A
B
RESET ATTENTION  
4
NETBuilder II 4-Slot chassis  
2 Log on to the system as root.  
Procedure To make a backup copy of the Enterprise OS software flash memory card, follow  
these steps:  
1 Insert a supported blank flash memory card into drive B of the DPE module.  
PACKET  
FORWARD FAULT  
POWER/  
A
B
Original flash memory card in drive A  
RESET ATTENTION  
4
Insert blank flash memory card in drive B  
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Using the Backup Flash Card  
11  
2 Format the blank flash memory card in drive B by entering:  
FORMAT b:  
Type Y for yes when the formatting confirmation message is displayed.  
3 Create a directory on the formatted flash memory card by entering:  
MakeDir b:\primary  
4 Copy the software from the Enterprise OS software flash memory card in drive A  
to the formatted flash memory card in drive B by entering:  
COpy a:\primary\* b:\primary  
Copy contents of drive A to the directory  
you created on drive B  
PACKET  
FORWARD FAULT  
POWER/  
A
B
RESET ATTENTION  
4
5 After you have copied the software, replace the original Enterprise OS software  
flash memory card in drive A with the backup copy from drive B.  
PACKET  
FORWARD FAULT  
POWER/  
A
B
RESET ATTENTION  
A
Replace original card in drive A  
with new copy from drive B.  
2
4
Keep the original card as a backup.  
Keep the original Enterprise OS software flash memory card in a safe place and  
protect it from accidental damage. The original is your backup in the rare event  
that the Enterprise OS software or the backup flash memory card becomes  
installing the backup flash memory card.  
6 The Enterprise OS software boot files for a DPE module are factory shipped with  
a:/primary/boot.29k as the default primary boot source. If you have installed the  
Enterprise OS software on drive A, and you want to keep the same boot file as the  
boot source, reboot your NETBuilder II bridge/router by entering:  
ReBoot  
7 If you want to configure your primary boot source to a drive and file other than  
NETBuilder II bridge/router.  
Using the Backup  
Flash Card  
If the Enterprise OS software has been corrupted and you need to reboot, use  
your original Enterprise OS software flash memory card to reset your system by  
following these steps:  
1 Remove the corrupted flash memory card from the DPE module.  
2 Insert the original Enterprise OS software flash memory card into drive A on the  
DPE module.  
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12  
CHAPTER 2: INSTALLING SOFTWARE AND BOOTING A NETBUILDER II SYSTEM  
3 Reboot the NETBuilder II bridge/router by pressing the two outer buttons on the  
LCD control panel.  
Attention  
Reset  
Press Reset buttons to reboot  
The system boots from the Enterprise OS software flash memory card in drive A.  
4 Make a copy of the flash memory card in drive A by following the steps in the  
previous procedure.  
You will need to either obtain an additional flash memory card or reformat the  
corrupted flash memory card. If you choose to reformat a corrupted flash memory  
card, inspect the card to make sure that it is not damaged. Always keep the  
original Enterprise OS software flash memory card in a safe place and protect it  
from accidental damage.  
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CHANGING THE BOOT SOURCE  
3
This chapter describes how to change the primary boot source on a bridge/router or  
tunnel switch.  
The Enterprise OS software boot files for the main processor module are factory  
shipped with a:/primary/boot.29k as the default primary boot source for NETBuilder  
bridge/routers. If you have installed the Enterprise OS software flash memory card  
into drive A, and you want to keep the default boot source, go to Chapter 4.  
If you want to adjust system configuration settings, see the SysconF appendix in  
Reference for Enterprise OS Software for instructions.  
3Com recommends that you initially use the ReBoot command to boot the  
bridge/router or tunnel switch. If this command fails, use the BT command.  
Using the Boot  
Command  
The Boot Monitor utility Boot (BT) command allows you to reboot or to override the  
default boot path. The BT command is useful if the boot path has a typing error or  
if you have a malfunctioning drive. If you enter a new boot path, the Primary Boot  
Source parameter is updated to reflect the new path.  
To reboot the NETBuilder II bridge/router (or tunnel switch) using the Boot Monitor  
utility Boot command, follow these steps:  
1 Reset the system in one of two ways. Either press the two outer buttons on the LCD  
control panel on the front of the NETBuilder chassis, or press the reset button on  
the main processor module.  
LCD control panel buttons on front panel  
of a NETBuilder II bridge/router  
Main processor module  
PACKET  
POWER/  
FORWARD  
FAULT  
RESET ATTENTION  
STATUS  
1
2
3
4
Reset  
Reset  
Reset button  
Attention  
Reset  
Push both reset buttons simultaneously  
The console displays the following startup message:  
Do you want to enter the boot monitor? (y/n)  
Entering Y within five seconds enters the boot monitor. If you enter N or enter  
nothing, the NETBuilder II system begins booting the software.  
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14  
CHAPTER 3: CHANGING THE BOOT SOURCE  
For more information about the Boot Monitor utility, see the Firmware appendix in  
Reference for Enterprise OS Software.  
2 To enter the Boot Monitor utility, enter r:  
3 Enter a boot path using:  
BT <drive>:/<path>/<filename>  
If you do not enter the <drive> value, drive A is used. To boot from drive A, enter:  
BT a:/primary/boot29.k  
The system attempts to boot from the specified image file. If an error occurs, a  
message is sent to the console and you are returned to the boot monitor.  
For more information about the Boot Monitor utility, see the Boot Monitor  
appendix in Reference for Enterprise OS Software.  
Configuring the  
Primary Boot Source  
Drive A is the default primary boot source. This procedure establishes drive B as  
the primary boot source.  
This procedure is provided as an example showing how to use the command.  
For actual operations, 3Com recommends that you boot from drive A and assign  
drive B to capture dumps.  
Prerequisites Before beginning this procedure, complete the following tasks:  
Install the system software and boot the NETBuilder II system according to the  
Attach a terminal, a PC with a terminal emulation program, or a modem for  
using a remote PC to the console port on the main processor module and  
make sure the terminal is operating properly. If the terminal is not operating  
properly, see the hardware installation guide for setup instructions.  
Procedure To change the primary boot source to a drive or file other than the default or the  
current drive setting, follow these steps:  
1 Press the Return key.  
The following prompt is displayed on your console:  
NetLogin:  
2 Log on as root by entering:  
root  
3 Press the Return key.  
Pressing the Return key when prompted for the password enters a null string,  
which is the default local password.  
The bridge/router system prompt is displayed:  
Enterprise OS #  
You are now ready to enter software commands.  
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Configuring the Primary Boot Source  
15  
4 At the Enterprise OS prompt, enter:  
SysconF 2  
The Primary Boot Source menu is displayed:  
Primary Boot Source:  
1. Boot Filename:  
2. Config File Source  
3. IP Addresses  
a:/primary/boot.29k  
a:/primary  
Client:none Subnet Mask:none  
4. FTP Login Parameters  
Enter parameter number or press Q to quit:  
5 Enter 1 to select a boot filename.  
Information similar to the following is displayed:  
Current Boot Filename: a:/primary/boot.29k  
Enter Boot Filename (CR = no change):  
6 Enter a new boot filename (such as b:/primary/boot.29k) and press the Return key.  
The configuration files must reside on the same drive as the boot source. If the  
drive you specify is different from the configuration boot source drive, you are  
prompted to change the configuration file source to the same drive.  
If the boot drive you specify conflicts with the one set in the Dump Destination  
parameter, you are prompted for a different drive.  
7 Enter q to quit the menu.  
The System Configuration menu showing the new entries is displayed:  
System Configuration  
1. Serial Ports  
Console: 9600  
2. Primary Boot Source  
3. Secondary Boot Source  
4. Test Boot Source  
5. Boot Sources  
6. Dump Destination  
7. Recovery Procedure  
8. MP Boot Source  
b:/primary/boot.29k, b:/  
b:/secondar/boot.29k, b:/  
a:/primary/boot.29k, a:/:  
Primary and Secondary  
Partial dump only  
9. Boot Statistics  
Booted: 1 Exceptions: 0  
Enter parameter number or press Q to quit:  
8 Enter q to quit the configuration program.  
9 At the prompt, enter:  
ReBoot  
The NETBuilder II bridge/router reboots using the newly established drive B as the  
primary boot source.  
For drive B to function as the boot source, a flash memory card with software  
version 11.3 must be installed in drive B.  
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CHAPTER 3: CHANGING THE BOOT SOURCE  
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CONFIGURING BASIC SETTINGS  
4
This chapter describes preliminary tasks for configuring basic bridge/router  
settings. Before you begin configuring ports and paths (described in Chapter 1 of  
Using Enterprise OS Software), complete the following tasks:  
Log on to the system.  
Familiarize yourself with the user interface.  
Learn how to get help.  
Set up IP routing.  
Store configuration parameter values.  
Obtain Network Manager privileges.  
Change the Network Manager password.  
Set the time and date.  
Set system administrator information.  
Assign IP addresses and subnet masks to individual ports or one address for the  
bridge/router or tunnel switch.  
Set up the Simple Network Management Protocol (SNMP).  
Set up NETBuilder security.  
To perform these tasks, you can either attach a console to the console port and log  
onto the system locally, or you can use the Web Link applications, which is a  
web-based configuration tool. For information on how to log on to the system  
Web Link contains a complete user interface to the configuration parameters  
required to set up and configure a bridge/router or tunnel switch.  
Logging on to the  
System  
To log on to the bridge/router or tunnel switch, follow these steps:  
1 Turn the bridge/router on or press the two outer (reset) buttons on the LCD panel  
on the front of the chassis.  
The bridge/router takes a few minutes to complete the initialization process.  
Startup messages appear on your console display.  
When you see the following message:  
System Initialized and Running  
the bridge/router has finished booting.  
2 Press the Return key.  
The following prompt is displayed on your console:  
NetLogin:  
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18  
CHAPTER 4: CONFIGURING BASIC SETTINGS  
3 Log on as root:  
root  
4 Press the Return key.  
Pressing the Return key when prompted for the password enters a null string,  
which is the default local password. Later in this chapter, you will be instructed on  
how to change the password.  
The bridge/router system prompt is displayed:  
Enterprise OS #  
You are now ready to begin entering software commands.  
Setting Up IP Routing  
You must set up the port that accesses the server for IP routing. To set up IP  
routing, follow these steps:  
1 Log on as root and press the Return key.  
The password prompt is displayed.  
2 At the password prompt, press the Return key.  
The network manager prompt (Enterprise OS #) is displayed.  
3 Set up an IP address and subnet mask using:  
SETDefault !<port> -IP NETaddr = <IP address> [<subnet mask>]  
For more information on IP configuration, see Reference for Enterprise OS  
Software.  
This step needs to be completed using the console port before telnet or Web Link  
can be used.  
4 Enable IP routing by entering:  
SETDefault -IP CONTrol = RO  
5 Enable a routing protocol. For example, to enable RIP use:  
SETDefault !<port> -RIPIP CONTrol = (Listen, Talk)  
This step is optional.  
6 Ensure your configuration by verifying that the bridge/router can access other  
devices on the network, use:  
PING <IP address>  
where <IP address> is the IP address of another device on the network.  
Learning About the  
User Interfaces  
This section describes how to access the bridge/router user interface and provides  
an overview of the Web Link, menu-driven, and command-line interfaces.  
This section also includes the following information:  
How to specify values, set members, or set addresses when using either the  
Web Link, menu-driven or command-line interface  
How to use online help  
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Learning About the User Interfaces  
19  
Accessing the User To access the user interface or to modify the configuration of the bridge/router or  
Interface tunnel switch, use one of the following methods:  
Access the bridge/router commands locally through the console port.  
Establish an HTTP session with the bridge/router using the Web Link  
application.  
Establish a Telnet session with the bridge/router using security passwords.  
Use a device (for example, a workstation) on the same extended network or  
internetwork to access the bridge/router through the Telnet protocol.  
Enterprise OS software also supports outgoing Telnet.  
The software supports TCP and UDP over Bigger Addresses (TUBA), which  
means you can Telnet to the bridge/router using an IP address or an OSI NSAP  
address from a PC or workstation. For more information about using Telnet on  
a workstation, see the manual that accompanies the workstation.  
View and configure a subset of bridge/router parameters from a remote host  
using SNMP. For information on preparing the bridge/router to run SNMP, see  
Using Enterprise OS Software.  
Web Link Versus After accessing the bridge/router user interface, you can issue a command in one  
Menu-Driven Versus of three ways:  
Command-Line Interface  
Use the Web Link application if you are unsure of the command syntax and you  
have a compatible web-based browser on your network management station.  
Use the menu-driven interface if you are unsure of the command syntax.  
For more information about the MEnu command, see Reference for  
Enterprise OS Software. For information on how to use the menu-driven  
interface, see the next section.  
Enter the command at the system prompt if you know the exact syntax.  
For information about the command line and rules for entering commands, see  
The syntax for each command and parameter is described in Reference for  
Enterprise OS Software.  
Using the Web Link To log onto and configure a bridge/router using Web Link, follow these steps:  
Application  
1 Install the hardware and install all cables.  
2 Log on to the system and set up IP routing. See “Setting Up IP Routing” on  
3 Set up your management workstation with a valid IP address.  
To communicate with the bridge/router or tunnel switch, the IP address of the  
management station should be an unused IP address in the range 10.1.0.2 -  
10.1.255.254; subnet mask 255.255.0.0.  
Once your management station possesses a valid IP address, the Web Link  
application can be opened in the web browser running on the management  
station.  
4 Point your browser at the bridge/router interface IP address.  
You are prompted to enter a user name and password.  
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20  
CHAPTER 4: CONFIGURING BASIC SETTINGS  
5 Log in as root. Type:  
root  
or  
admin  
6 Click the OK button to enter a null string as the password, which is the default local  
password.  
The default Web Link page opens in the browser window.  
Web Link Interface Description  
The Web Link application window has three frames. All of the frames can be resized  
by dragging the frame borders using the left mouse button.  
Web Link Banner Frame Click Help, Documentation, the 3Com Library, 3Com  
Support, and 3Com Contacts in the banner to access these resources.  
The Configuration shortcut takes you to the configuration form for the  
bridge/router or tunnel switch. The Diagnostics shortcut provides access to further  
diagnostics of the bridge/router or tunnel switch. The Health shortcut provides  
access to device statistics.  
Web Link Navigator Frame The Web Link Navigator Frame provides links to the  
Health, Configuration, Diagnostics and Help Functions  
Web Link Summary Frame The Summary Frame contains a graphic of the  
device being configured and a form showing current values for the selected  
parameters.  
After you have entered Web Link, you can use the options to configure whatever  
services are required.  
Using the Menu-Driven The MEnu command allows you to perform the following operations:  
Interface  
List the services available on the bridge/router or tunnel switch.  
Choose a service and see the list of parameters available for the service.  
List the parameters in the current service.  
Choose a parameter and see the commands used with it.  
Check the active and default values of a particular parameter.  
Display the syntax of a particular parameter.  
Enter the new value of a parameter.  
To use the menu-driven interface, you must have Network Manager privilege. When  
using the menu-driven interface, you cannot access some parameters; for example,  
you cannot alter the number of lines on the screen, or change privilege level.  
Accessing the NETBuilder bridge/router through the REMote command requires the  
command-line interface.  
To use the menu-driven interface, follow these steps:  
1 Access the main menu by entering:  
MEnu  
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Learning About the User Interfaces  
21  
The Main menu (Level 1) is displayed.  
Depending on your software package, the number of services in your Main menu  
may vary.  
2 Select the service you want to use.  
For example, selecting 1 from the Main menu (Level 1) display generates a menu  
for the SYS Service.  
3 Select the parameter you want to configure.  
For example, if you select the NMPrompt parameter from the SYS Service menu  
(Level 2) menu, information for that parameter is displayed.  
The first part of the screen displays the value of the parameter; the second part  
Helpon page 34. For complete rules for entering commands and using aliases  
4 To return to the previous menu level, press the Return key.  
If you are at the Main menu (level 1) and press the Return key, you return to the  
command-line interface.  
Using the This section describes how to enter commands and provides detailed information  
Command-Line Interface about using the command-line interface.  
To use the command-line interface, follow these steps:  
1 Type the command name.  
If the command does not include a service name, parameter, or values, skip to  
step 3. If the command requires more information or if you want to include  
optional arguments, continue to step 2a.  
a
If the command has additional options, such as a port or path number, include  
them after the command name.  
Including a specific port or path number in the command focuses the  
command on that port or path. If the port or path number is not included, the  
command acts on all ports or paths.  
For more information on ports and paths, see Chapter 1 in Using Enterprise OS  
Software. For more information on commands, see Chapter 1 in Reference for  
Enterprise OS Software.  
b If the command includes a parameter, type the service name (if necessary), the  
parameter name, and values.  
The service name focuses the action of the command on a particular  
bridge/router or tunnel switch service.  
In some cases, you may not need to enter the service name. For example, if a  
parameter is unique to a service, the service does not need to be specified. If  
two or more services have parameters of the same name, you must include the  
service name in the syntax. For more information, see “Entering Service Names  
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CHAPTER 4: CONFIGURING BASIC SETTINGS  
The value part of the command specifies how you want the parameter to be  
set. Values include numerics, strings, or addresses, depending on the  
2 After entering the complete command, press the Return key.  
The bridge/router software includes online help for commands, services,  
appears in online help is the full-form syntax; it contains full names and visual cues  
for entering commands. You can also enter commands using an abbreviated  
version of the syntax.  
For information on full-form and abbreviated syntax, read the following sections  
Full-Form Syntax  
To display the full-form syntax (provided by online help in Enterprise OS software)  
type a question mark (?) or a question mark with other options, as described in  
Figure 1 Full-Form Syntax  
Angle brackets enclose  
variable parameters or  
values. Do not enter brackets.  
A hyphen always precedes service name and must  
be entered if the service name is entered.  
A vertical bar separates mutually exclusive  
values in a list, one of which can be entered.  
Do not enter the bar itself.  
Command name  
Service name  
SETDefault !<path> -FDDI InsertPolicy = [Insert | DoNotInsert]  
Parameter name  
An exclamation point  
must precede a port,  
virtual port, or path number.  
Square brackets enclose optional  
values or a list of optional arguments.  
Do not enter the square brackets.  
NETBuilder bridge/router or PathBuilder switch guides and online help use upper-  
and lowercase letters to distinguish the full form of commands and command  
syntax from the abbreviated form. You can enter a command in abbreviated form  
by typing only the uppercase portion. It does not matter whether you type the  
command in upper- or lowercase letters.  
Abbreviated Syntax  
Abbreviated syntax is the shortest unambiguous abbreviation of a command,  
parameter, or value that can be entered. You can enter the abbreviated form in  
lower- or uppercase letters at the Enterprise OS prompt.  
Figure 2 shows the abbreviated syntax that corresponds to the full-form syntax in  
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23  
Figure 2 Abbreviated Syntax  
Commands, parameters, and service names can be entered in abbreviated form.  
Uppercase denotes the shortest unambiguous abbreviation of a command,  
service name, or parameter.  
Parameter name  
Command name  
Value  
SETD !1 -FDDI IP = DNI  
Additional syntax examples are provided in Full and Abbreviated Syntax  
Symbols  
You may see a variety of symbols shown as part of the command syntax. These  
symbols usually explain how to enter the command, and you do not type them as  
part of the command itself. The exceptions to this rule are parentheses, the  
hyphen, and the exclamation point, which you do type as part of the command.  
Table 3 Command Syntax Symbols  
Symbol  
Description  
angle brackets < > Enclose a variable or value. You must specify the variable or value; for  
example, in the syntax:  
DELete -IP ADDRess <IP address>  
you must supply an address for <IP address> when you enter the  
command. Do not type the angle brackets.  
square brackets[ ] Enclose an optional value or a list of optional arguments. One or more  
values or arguments can be specified. For example, in the syntax:  
SET PRIvilege = [User | NetMgr]  
you can specify either User or NetMgr when you enter the command. Do  
not type the square brackets.  
parentheses ( )  
Enclose a list of values that can be assigned to a single parameter. At least  
one of them must be selected. You must type the parentheses and  
separate the values with a comma if you are assigning more than one  
value. For example, in the syntax:  
SET CurrentPorts = ALL | (<port>, <port>)  
you can specify two port numbers by enclosing them in parentheses and  
separating them with a comma when you enter the command.  
vertical bar |  
ellipsis ...  
Separates mutually exclusive items in a list, one of which must be  
entered. For example, in the syntax:  
SET ScreenLength = [None | <line>(6–100)]  
you can specify either the word None or a number between 6 and 100  
when you enter the command. Do not type the vertical bar.  
Following a parameter name or value, indicates that one or more  
additional arguments may be specified on the same command line. For  
example, in the syntax:  
ADD !<port> -IP SecAuthIn <authority> [<authority> ...]  
[ANY]  
you can specify multiple authorities (GENSER, SIOP, SCI, NSA, DOE,  
NONE) when you enter the command. Do not type the ellipsis.  
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CHAPTER 4: CONFIGURING BASIC SETTINGS  
Table 3 Command Syntax Symbols (continued)  
Symbol  
Description  
hyphen -  
A letter preceded by a hyphen represents a command option. Also, when  
you enter a service name as part of the command, you must precede the  
service name with a hyphen. For example, in the command:  
SETDefault -BRidge CONTrol = Bridge  
You must include the hyphen with the service name BRidge when you  
enter the command.  
braces { }  
Enclose a list of values, one of which must be entered. For example, in  
the syntax:  
SETDefault !<subaddr #> -Gateway SubAddrMap = {(<IPaddr>  
| <PSAPaddr>) | None}  
you must enter either an IP address, PSAP address, or the word None  
when you enter the command. Do not type the braces.  
exclamation point ! A number preceded by an exclamation point represents a port, virtual  
port, or path number. For example, in the syntax:  
SHow [!<port>] -DECnet CONFiguration  
the exclamation point must be included before the port number when  
you enter the command.  
The exclamation point is also used to see a profile number. See the  
PROFile Service chapter in Reference for Enterprise OS Software.  
Full and Abbreviated Syntax Examples  
The following examples show the full form first, followed by the abbreviated  
command syntax.  
The full-form command syntax:  
ADD !<port> -NRIP AdvToNeighbor <network>%<mac address> [...]  
can be abbreviated to:  
ADD !<port> -NRIP ATN <network>%<mac address> [...]  
Replacing the variables in this abbreviated command syntax with values might  
specify, for example, that a neighbor on port 2, network number &10, with  
address % 080002030ef2, receives RIP and SAP updates:  
ADD !2 -NRIP ATN &10%080002030ef2  
The full-form command syntax:  
SETDefault -IP CONTrol = ([ROute | NoROute], [RelaySrcRoute |  
NoRelaySrcRoute], [SplitLoad | NoSplitLoad], [Filtering | NoFiltering],  
[SECurity | NoSECurity], [FwdSubnetBcast | NoFwdSubnetBcast],  
[FwdAllSubnetBcast | NoFwdAllSubnetBcast])  
can be shortened by abbreviating it to:  
SETD -IP CONT = ([RO | NRO], [RSR | NRSR], [SL | NSL], [F | NF], [SEC |  
NSEC],[FSB | NFSB], [FASB | NFASB])  
The following command uses this abbreviated syntax to enable IP routing, packet  
filtering, and security:  
SETD -IP CONT = (RO, F, SEC)  
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25  
Variations in Command Syntax  
Each command has its own syntax. When a command is used for configuring  
parameters, its syntax or values may change according to the parameter and  
service. For example, the SETDefault command sets the NetMapTime parameter in  
the SYS Service and the MaxAge parameter in the STP Service. In the following  
example, the general syntax is followed by the syntax variations (different values  
for different parameters) appropriate to each parameter:  
SETDefault <parameter> = <value>  
SETDefault -SYS NetMapTime = <number>(0 to 120 seconds)  
SETDefault -STP MaxAge = <second> (6-40)  
Entering Service Names in Command Lines  
When you are configuring or displaying parameters that appear in more than one  
service, you must provide a service name to distinguish them. You can enter the  
service name in abbreviated form, but the name must be preceded by a hyphen.  
For example, to indicate BRidge Service, type -BR.  
Abbreviated service names are indicated in uppercase in this guide.  
There are three exceptions:  
If you have previously set the CurrentServices parameter to the desired service,  
you do not need to enter the service name. The system prompt indicates the  
current service if you set a single service with the CurrentServices parameter.  
For information on using the CurrentServices parameter, see Reference for  
Enterprise OS Software.  
Environment parameters do not have a service name. For descriptions of these  
parameters, see Reference for Enterprise OS Software.  
You do not need to enter a service name when the parameter name is unique.  
Determining the Display of Ports and Virtual Ports  
You can control which ports are displayed in the output of the SHow and  
SHowDefault commands by setting the CurrentPorts parameter. If you have a  
bridge/router with several ports, for example a NETBuilder II bridge/router with  
multiport I/O modules installed, you may want to limit the display to information  
on certain ports instead of all ports. If you are interested only in displaying  
information for port 2 and virtual port V3, as well as the paths mapped to these  
ports, set the CurrentPorts parameter by entering:  
SET CurrentPorts = (2, V3)  
Now when you enter SHow and SHowDefault commands, only information for  
port 2 and virtual port V3, and the paths mapped to these ports, is displayed.  
If you have a NETBuilder II bridge/router with a multiport module installed, you  
must enter its ports individually when setting the CurrentPorts parameter. For  
instance, if you have an Ethernet 2-Port 10BASE-FL module, the A and B ports are  
distinct. If you specify port 1 with the CurrentPorts parameter, the software  
assumes you mean port 1A. For information on port and path numbering  
conventions for multiport modules, see Chapter 1 in Using Enterprise OS  
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CHAPTER 4: CONFIGURING BASIC SETTINGS  
Software. For more information about the CurrentPorts parameter, see Reference  
for Enterprise OS Software.  
The syntax convention for ports, virtual ports, and group ports is:  
!<port>  
For a port, <port> is a variable ID number, for example, !1. For a virtual port or  
group port, <port> is the letter V followed by a variable ID number, for example,  
!V1.  
When you create a virtual port or group port, it functions in the same way as a port.  
Unless otherwise specified, the term “port” refers to virtual ports and group ports as  
well as ports. For more information on ports, virtual ports, and group ports, see  
Chapter 1 in Using Enterprise OS Software.  
Using Aliases  
To avoid entering lengthy commands, you can create an alias to represent any  
command. To define an alias, use:  
ADD -SYS ALias <alias name> <arguments…>  
For example, if you use the SHow -SYS NetMAP command often, create an alias  
called ntmap by entering:  
ADD -SYS ALias ntmap SHow -SYS NetMAP  
When you want to display the network map, at the bridge/router prompt enter:  
ntmap  
For more information about aliases, see Reference for Enterprise OS Software.  
Command History Substitution  
The bridge/router “remembers” the last 10 commands you enter. To display a list of  
these commands, at the bridge/router prompt enter:  
SHow History  
For more information see Reference for Enterprise OS Software. Each command in  
the display is numbered. To repeat any of the commands, use the event designator,  
represented by an exclamation point (!).  
You can use history substitution with the following options:  
!!  
Repeats the previous command.  
!<n>  
Repeats the command numbered <n>. For example,  
entering !100 repeats the command numbered 100. If  
you know the command number, you do not need to  
display it first.  
!-<n>  
Repeats the command whose number is the current  
command number minus <n>. The current command  
number is shown on the screen preceding the  
bridge/router prompt. For example, if the current  
command is 100 and <n> is 2, command number 98 is  
repeated.  
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27  
!<string>  
Repeats the most recent command that starts with the  
variable <string>. The SHow History command might  
display:  
166 setdefault !1 -path control = enabled  
167 show -path configuration  
168 show history  
169 set screenlength = 23  
170 setdefault -bridge control = bridge  
171 show statistics ?  
If you enter !SETD at the prompt, the most recent  
occurrence of the SETDefault command is executed:  
setdefault -bridge control = bridge  
!?<string>  
Repeats the most recent command containing <string>.  
In the preceding example, if you enter !?stat, the  
command show statistics ? (number 171) is executed.  
You can also repeat a previous command with  
modifications by using the syntax described next.  
^<string1>  
Repeats the most recent command that contains  
^<string1>^<string2> <string1>. If <string2> is specified, it replaces <string1>  
in that command. For example, suppose you made a  
typing mistake when you entered the following  
SETDefault command:  
seed welcomestring = “You are talking to the 3Com NETBuilder”  
To repeat the command with the correct spelling of SETD,  
you do not need to reenter the entire command. Enter:  
^seed^setd  
The following command is then displayed and executed:  
setd welcomestring = “You are talking to the 3Com NETBuilder”  
Privilege Level  
The privilege level determines which commands and parameters a user can access.  
The network manager must set the Network Manager password and the User  
password to be the same in order to provide equal levels of security. If only the  
Network Manager password is set, any other user receives User level privileges.  
You can change the privilege level with the SET PRIvilege command. For more  
information, see Reference for Enterprise OS Software.  
Command-Line Parameter values, set members, and addresses can be expressed either as numbers  
Parameter Attributes or as text. This section provides guidelines for specifying numeric values, strings,  
and addresses. For details on the values permitted for each parameter, see  
Reference for Enterprise OS Software.  
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CHAPTER 4: CONFIGURING BASIC SETTINGS  
Syntax for Assigning Values  
possible types.  
Table 4 Parameter Value Types  
Type  
Meaning  
Example  
Numbers Represent the numerical value of a parameter.  
15, 1024  
Names  
Strings  
Usually represent either system-defined parameter or  
parameter values (written as param-name or value) or  
user-defined macros or files (written as macroname or  
filename).  
Route, None  
Some parameter values can be set to user-defined strings,  
ranging from a single character (written as char) to a  
multicharacter string (written as string).  
A,” B,”  
“password”  
Addresses Two types of addresses can be assigned: media addresses for #311040800245,  
Ethernet, FDDI, token ring, and wide area protocols (SMDS,  
X.25, Frame Relay) and network layer addresses.  
129.213.24.30  
The SET, SETDefault, and SYSgen commands require both parameter names and  
parameter values. The parameter name is followed by an equal sign (=) and a value.  
Spaces are permitted, but not required, before and after the equal sign, for example:  
SETDefault -SYS ScreenLength = 30  
The ADD and DELete commands also require both parameter names and parameter  
values. These commands modify sets of objects. No equal sign precedes the value  
that is added or deleted as a set member, for example:  
ADD -IP ADDRess 10.0.0.1 %080002001234  
Numeric Values  
To assign a hexadecimal value to a parameter, precede the number with a percent  
sign (% ). Alphabetic characters can be entered in upper- or lowercase letters.  
To assign a decimal number, type the number without any preceding symbol.  
Names  
To assign a name, type the name in the command. Names, unlike strings, do not  
require quotation marks; however, the character length of the name may be limited.  
Strings  
String values fall into two categories: single characters and variable-length strings.  
Table 5 Conventions for Entering Strings  
String Type  
Characters  
Valid Characters  
Examples  
Single characters  
Enclose in  
apostrophes.  
All alphanumeric characters and 'S', 's','$'  
symbols  
Variable-length  
strings  
Enclose in  
quotation marks.  
All alphanumeric characters and “Hello!”  
symbols  
Characters in a string are case-sensitive. For example, “ABC” is different from abc.”  
A few characters have special meaning to the bridge/router and must be preceded  
by a backslash (\) in string text to prevent them from being misinterpreted. These  
symbols are the apostrophe ('), backslash (\), caret (^), and quotation mark (). For  
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29  
example, to include an apostrophe in string text, enter a backslash followed by an  
apostrophe (\'). To include a backslash (\) in string text, enter two backslashes (\\).  
The first backslash prevents the bridge/router from treating the second as a  
special character.  
When specifying AppleTalk zone strings, you can use the extended AppleTalk  
ASCII character set. For more information, see Using Enterprise OS Software.  
You can assign a string to the PATH NAme parameter, and use this string as an  
instance identifier. For example, you can assign the name “testnet” to path 2 by  
entering:  
SETDefault !2 -PATH NAme = “testnet”  
In subsequent path-specific commands, you can substitute the path name for !2.  
For example, if you want to set the connector type on path 2 after assigning a  
name to this path, enter:  
SETDefault !testnet -PATH CONNEctor = RS232  
This same feature is available for port-specific commands. You can assign a name  
to a port and then substitute the port name for !<port> in subsequent commands.  
To assign a name to a port, use:  
SETDefault !<port> -PORT NAme = “<string>”  
For more information on the NAme parameter, see Reference for Enterprise OS  
Software.  
Port and Path Naming Restrictions  
Port and path names are subject to the following restrictions:  
The name string can contain a maximum of eight characters, the first of which  
must be alphabetic.  
No blank spaces are allowed. The only nonalphanumeric characters allowed are  
the asterisk (*), underscore (_), period (.), and hyphen (-).  
Two ports or two paths cannot have the same name, but a port name can be  
the same as a path name.  
Alphabetic characters are stored and displayed as entered. Names are  
case-insensitive when compared with previously entered names. For example,  
port2 and PORT2 are evaluated as the same name.  
ISDN-Related Syntax The syntax for some parameters is different for built-in Integrated Services Digital  
Variation Network (ISDN) interfaces. The syntax variation for these parameters is presented  
in Reference for Enterprise OS Software in the following format:  
For non-ISDN interfaces SETDefault !<path> -PATH remoteDialNo = “<string>”  
SHow [!<path> | !*] -PATH remoteDialNo  
SHowDefault [!<path> | !*] -PATH remoteDialNo  
For built-in ISDN interfaces SETDefault !<connectorID.channelID> -PATH remoteDialNo = “<string>”  
SHow [!<connectorID.channelID> | !<connectorID>.*] -PATH remoteDialNo  
SHowDefault [!<connectorID.channelID> | !<connectorID>.*] -PATH  
remoteDialNo  
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CHAPTER 4: CONFIGURING BASIC SETTINGS  
The syntax variation for non-ISDN interfaces applies to local area network (LAN)  
and data terminal equipment (DTE) interfaces.  
Enterprise OS software menus and help strings do not display the syntax variation  
for ISDN interfaces.  
The variation in syntax is caused partially by the different path-numbering  
convention used for ISDN. For information, see Using Enterprise OS Software.  
Special parameter values related to built-in ISDN interfaces can also cause a  
variation in syntax.  
Some parameters in ISDN-specific software are connector-related and require that  
you specify a connector number (<connectorID>), for example, 2. Other  
parameters are channel-related and require that you specify both a connector and  
a channel number (<connectorID.channelID>), for example, 2.1. When you specify  
both a connector and a channel number, you must separate them with a decimal  
point.  
If you do not specify a channel number in a command that requires both a  
connector and a channel number, the software assumes the first channel  
associated with the connector. For example, if you specify connector number 2  
when the syntax requires that you to specify both a connector and a channel  
number, the software assumes you mean 2.1.  
To specify all channels associated with a connector, specify the connector number,  
a decimal point, and an asterisk, for example, 2.*  
Address Formats The following summary describes media addresses and network layer addresses  
the bridge/router uses and their formats. For detailed information on  
protocol-specific addressing, see Reference for Enterprise OS Software.  
Media Addresses  
MAC  
Contains 12 hexadecimal digits preceded by a percent sign (% ).  
The NETBuilder II bridge/router has a media access control (MAC)  
address (physical) for each LAN interface (Ethernet, FDDI, or token  
ring), for each HSS interface, and for the main processor module.  
The MAC address and the network identifier constitute a network  
address, which is the only address used by Xerox Network Systems  
(XNS) and Internetwork Packet Exchange (IPX) routers. IP routers  
have both MAC addresses for their LAN interfaces and Internet  
addresses for their configured ports. Internet addresses are  
Each MAC address is assigned by 3Com. A MAC address can be  
displayed by entering:  
SHow -SYS ADDRess  
The following is an example of a MAC address:  
% 080002001326  
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Frame Relay Requires an address called a Data Link Connection Identifier (DLCI).  
DLCIs are assigned by the appropriate authority at subscription  
time. A DLCI follows an at sign (@) and can range from 1 through  
1022 decimal. The DLCI identifies a virtual circuit on the Frame  
Relay network, and is used by the local bridge/router to send a  
packet to a router on the other end of the circuit. The following is  
an example of a Frame Relay address:  
@22  
In the standard (local) addressing convention, the DLCI number has  
only local significance; a duplicate number can be used by other  
bridge/router or tunnel switches. In the global addressing  
convention, identifiers used throughout the Frame Relay network  
are unique, and all traffic to a node has the same destination DLCI  
number.  
ATM  
Consists of an 8-bit virtual path identifier (VPI) and a 16-bit virtual  
circuit identifier (VCI), usually represented in VPI.VCI format, where  
VPI is a decimal number between 0 and 255 and VCI is a decimal  
number between 0 and 65,535. The following is an example of an  
Asynchronous Transfer Mode (ATM) address:  
107.44  
Some vendors’ DSUs require an ATM address that consists of a 0-bit  
VPI and a 10-bit VCI. In this case, the 10-bit VCI maps directly to a  
Frame Relay DLCI.  
SMDS  
There are two types of Switched Multimegabit Data Service (SMDS)  
addresses: individual addresses, for unicast traffic, and group  
addresses, for multicast traffic. An individual address routes data to  
a unique node. Packets sent to a group address are delivered to all  
nodes that share that address. Both types of address begin with a  
dollar sign. They are distinguished by the first or control digit:  
hexadecimal C for an individual address and hexadecimal E for a  
group address. Each address has 15 decimal digits following the  
control digit and resembles a telephone number. The software  
automatically right-pads shorter addresses with hexadecimal F to  
the full length. The following are examples of individual and group  
SMDS addresses:  
C14085551212FFFF  
E14085551234FFFF  
Individual Address  
Group Address  
X.25  
Consists of up to 15 decimal digits and can vary in length. The  
address looks similar to a telephone number and is preceded by a  
pound sign (#). An X.25 address is also referred to as a data  
terminal equipment (DTE) address.  
When a device is attached to a public data network (PDN), the  
network provider assigns it an X.25 address or an international data  
number (IDN). The first four digits indicate the country and PDN to  
which the device is attached. The remaining digits represent a  
unique device address determined by the network provider. The  
following is an example of an X.25 address:  
#311041503333  
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CHAPTER 4: CONFIGURING BASIC SETTINGS  
ISDN  
An ISDN address is a phone number provided by your  
telecommunications carrier. It can include a dial prefix, country  
code, area code, and phone number. It can consist of a maximum  
of 30 characters. If you create a subaddress, you must separate the  
phone number and the subaddress with a semicolon (;). The  
subaddress can be composed of a maximum of 20 characters.  
The following is an example of a valid ISDN address, including  
a subaddress:  
011122134567000;200  
For complete information on ISDN addresses, see Using  
Enterprise OS Software.  
Netw ork Layer Addresses  
AppleTalk  
Consists of the network number and node ID. Each AppleTalk node  
address is unique throughout the AppleTalk Internet. For details on  
assigning an AppleTalk address, see Reference for Enterprise OS  
Software. The following is an example of an AppleTalk address:  
4.23  
DECnet  
Consists of an area address and a node address. The area number  
identifies the area to which the router belongs. Enter an area  
number between 1 and 63. The node number assigned to the router  
must be unique within the area. Enter a node number between 1  
and 1,023. For details on assigning a DECnet address, see Reference  
for Enterprise OS Software. The following is an example of a  
DECnet address:  
1.15  
Internet  
Also known as an IP address. It consists of up to 12 decimal digits  
arranged in four three-digit fields separated by periods, as shown in  
the following format:  
xxx.xxx.xxx.xxx  
Leading zeros can be omitted. For example, the following addresses  
are the same:  
010.002.002.001  
10.2.2.1  
An Internet address is required for:  
A bridge/router port to perform IP routing  
The bridge/router to be accessed via Telnet  
The bridge/router to respond to the PING command from  
another host  
The bridge/router to participate in SNMP-based network  
management  
An address includes both a network number and a host number. The  
actual format of these numbers varies depending on the class of  
address being designated. Address class is determined by the value  
in the first octet of the address.  
Table 6 shows valid address classes, the range of the first address  
field, and the resulting address format. The maximum value for any  
single field is 255.  
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Learning About the User Interfaces  
33  
Table 6 Internet Address Format  
Class  
Range of First Address Field  
Address Format  
nnn.hhh.hhh.hhh*  
nnn.nnn.hhh.hhh*  
nnn.nnn.nnn.hhh*  
yyy.yyy.yyy†  
A
B
C
D
0–127  
128–191  
192–223  
224–239  
* n represents a digit of the network number; h represents a digit of the host number.  
† Class D addresses are used for multicast applications as assigned by the Internet Assigned  
Numbers Authority (IANA).  
For more information on Internet addresses, subnet masks, and  
variable length subnet masks, see Using Enterprise OS Software.  
IPX  
Leading zeros can be omitted. Consists of an ampersand (&) followed  
by a network address, which contains eight hexadecimal digits,  
followed by the MAC address.  
You may need to enter an IPX address when using the bridge/router  
for IPX routing. The network address uniquely distinguishes one IPX  
network from all other IPX networks. The following example  
addresses are the same:  
&00003333% 080002005678  
&3333% 080002005678  
OSI  
Open System Interconnection (OSI) network addresses are called  
network service access points (NSAPs). NSAPs are of variable length  
and format, although they are always considered to have the  
following three parts:  
Area address (variable length)  
System ID (six octets)  
N-selector (one octet)  
The system ID and N-selector are the last seven octets of the MAC  
address, and the area address is everything but the system ID and  
N-selector. The following is an example of an OSI address:  
/49/0053080002A0089D01  
where the area address is:  
the system ID is:  
/49/0053  
080002A0089D  
01  
and the N-selector is:  
For more information on the OSI addressing scheme, OSI routing  
domains, and area addresses, see Using Enterprise OS Software.  
VIP  
A VINES Internet Protocol (VIP) address is globally unique, fixed, and  
permanent for servers and routers only. Each node has a two-field,  
48-bit Internet address, which is derived from the 32-bit VINES  
network number and the 16-bit subnetwork number.  
The Internet address has eight hexadecimal digits (VIP network ID)  
and four hexadecimal digits (subnetwork ID) separated by a colon (:).  
The Internet address (logical network) is independent of any data link  
layer address assigned to a node on a physical medium. The  
following is an example of a VIP address:  
02A01339:0001  
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CHAPTER 4: CONFIGURING BASIC SETTINGS  
XNS  
Consists of a network address followed by a MAC address. The  
network address distinguishes between different XNS Ethernet  
networks. It contains eight hexadecimal digits, and is preceded by an  
ampersand (&), which is used for identification. Leading zeros can be  
omitted. The following addresses are the same:  
&3333% 080002001326  
&00003333% 080002001326  
Getting Help  
The user interface provides help menus as memory aids. To display the help menu,  
enter a question mark (?). The question mark can be used with different options as  
Table 7 Online Help Syntax Summary  
Syntax  
Description  
?
Displays the help menu. Different commands are displayed de-  
pending on whether Network Manager privilege or User privilege is in  
effect. The commands are organized according to services.  
-?  
Displays a list of services.  
-service?  
Displays a list of commands within the service.  
For example, to display a list of commands in the SYS Service, enter:  
-SYS?  
If there are no commands under the service, a message is displayed to  
indicate this. For example, enter this command at the prompt:  
-IDP?  
A message similar to the following appears:  
No commands available in IDP service  
command -service?  
command ?  
Displays a list of parameters that can be used with the command  
within the service.  
For example, to display a list of PORT Service parameters that can be  
used with the SETDefault command, enter:  
SETDefault -PORT?  
Displays parameters by service name that can be used with the  
command. Only parameters in services specified by the  
CurrentServices parameter are displayed.  
command -service  
parameter?  
Displays syntax for the command used with the parameter.  
For example, to display the syntax for the SETDefault command used  
with the CONTrol parameter in the SNMP Service, enter:  
SETDefault -SNMP CONTrol?  
Storing Configuration  
Parameter Values  
Configuration parameters are stored in flash memory or on the disk of another  
server (for example, the TFTP/FTP server that boots the bridge/router or tunnel  
switch). In this guide, the term “disk” refers to either the local flash memory drive  
or the hard disk on another server.  
When the bridge/router is booted, it copies configuration parameters from the disk  
to memory. Parameter values on the disk are default values and values in memory  
are active values. You can alter the default and active values with the SETDefault  
and SET commands. For more information, see Reference for Enterprise OS  
Software.  
When the new value of a parameter takes effect depends on whether its active  
value has been changed. Some commands change the active value only, some  
change the default value, and some change both. If you display the parameter after  
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Obtaining Network Manager Privilege Level  
35  
modifying it and see the new value, the new value has taken effect immediately. If  
a command changes only the default value, the new value takes effect only after  
reboot. In this guide, if the description does not specify when the new value of a  
parameter takes effect after being enabled or disabled, it is effective immediately  
after it is set.  
Obtaining Netw ork  
Manager Privilege  
Level  
Before changing the Network Manager password, you must obtain Network  
Manager privilege.  
To display or change the privilege level, follow these steps:  
1 To determine the current privilege level, enter:  
SHow PRIvilege  
If the following message is displayed, you already have Network Manager privilege:  
PRIvilege = NetMgr  
If the following message is displayed, go to step 2:  
PRIvilege = User  
You also can determine the privilege level from the Enterprise OS prompt. The  
following prompt is displayed at the Network Manager privilege level:  
Enterprise OS #  
The following prompt is displayed at the User privilege level:  
Enterprise OS >  
2 If you are currently at User privilege level, enter the following command to change  
the privilege level from User to Network Manager:  
SET PRIvilege = NetMgr  
The following prompt is displayed:  
Password:  
3 Press the Return key.  
A null string is entered, which is the default password.  
After obtaining Network Manager privilege, proceed to the next section to change  
the Network Manager password.  
Changing the  
Passw ord  
Changing the Network Manager password prevents unauthorized users from  
accessing the bridge/router or tunnel switch. You should change the password  
immediately after you log on for the first time.  
The privilege level determines which commands and parameters a user can access.  
Each level has its own password. You must set the Network Manager password and  
the User password to be the same in order to provide equal levels of security. If only  
the Network Manager password is set, any other user receives User level privileges.  
Users with NetMgr privileges can lower their privileges without a password. Users  
with User privileges cannot raise their privileges. To raise privileges after lowering  
them, you must enter the password again.  
The Network Manager password must be set before the User password. The User  
password must be cleared before the Network Manager password.  
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36  
CHAPTER 4: CONFIGURING BASIC SETTINGS  
To change the password, follow these steps:  
1 At the Enterprise OS prompt (Enterprise OS #), enter:  
SysPassWord  
When a menu is displayed, Select 1, Set Network Manager Privilege Password.  
2 Enter the new Network Manager password. Retype it when prompted to do so.  
You are returned to the SysPassWord menu.  
3 Enter 2.  
4 Enter the new User password and retype it when prompted to do so.  
5 Press the Return key to exit the SysPassWord menu and return to the  
Enterprise OS prompt (Enterprise OS #).  
Go to the next section to set the time and date on the system.  
Setting the Time and  
Date  
To set the time and date on your system, use:  
SET -SYS DATE = YY/MM/DD HH:MM[:ss]  
For example, to set the date and time to January 10, 1995, 9:40 a.m., enter:  
SET -SYS DATE = 1995/1/10 09:40  
The NETBuilder II bridge/router contains a real-time clock, so you do not need to  
set the date after each reboot to keep it correct.  
For more information on these parameters, see Reference for Enterprise OS  
Software. Proceed to the next section to enter system administrator information.  
Setting System  
Administrator  
Information  
As system administrator, you can set the system name, location, and system  
contact so that other system administrators can contact you for information. If you  
are planning to use SNMP, you must set the system administrator information;  
otherwise, these settings are optional.  
Before performing the procedure, you need to decide on or obtain the following  
information:  
System name  
System location  
System contact person and phone number  
To set system administrator information, follow these steps:  
1 Specify a name for the node, using:  
SETDefault -SYS SysNAMe = “<string>”  
For example, to set the bridge/router name as “Sales.SanJose,” enter:  
SETDefault -SYS SysNAMe = “Sales.SanJose”  
The system name can contain no more than 255 characters. The default value is  
“ “ (null string).  
2 Specify the system location, using:  
SETDefault -SYS SysLOCation = “<string>”  
For example, to set the system location as SecondFloor.Lab,” enter:  
SETDefault -SYS SysLOCation = “SecondFloor.Lab”  
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Assigning Internet Addresses  
37  
The system location can contain no more than 255 characters. The default value is  
“ “ (null string).  
3 Specify a string that identifies the contact person managing the bridge/router or  
tunnel switch, using:  
SETDefault -SYS SysCONtact = “<string>”  
For example, to specify John Smith as the system contact and a number to reach him,  
enter:  
SETDefault -SYS SysCONtact = “John Smith (408) 555-1111”  
The system contact string can contain no more than 255 characters. The default  
value is “ “ (null string). Users can obtain this information by entering:  
SHow -SYS SysCONtact  
Proceed to the next section to assign an Internet address.  
4 Specify a banner string to be displayed by the bridge/router or tunnel switch:  
The banner string can contain no more than 110 characters. The default value is “ “  
(null string). Use:  
SETDefault -SYS BannerString = “<string>  
The SYStem service BannerString parameter allows you to input a text string that is  
used as a information message for a bridge/router or tunnel switch. The string can be  
up to 110 characters long and is displayed immediately prior to the word  
NetLogin:” when you are connecting to a bridge/router console. The banner string  
is suppressed if the InterAction parameter is set to NoLOGin. This banner string is  
redisplayed with each login retry.  
Assigning Internet  
Addresses  
This section describes how to assign one or more Internet addresses to the system  
using the NETaddr parameter in the IP Service. Before you assign an Internet address,  
you must determine:  
Whether you want your network to connect to the Internet, and how to obtain a  
unique Internet address.  
Whether you want to use the system as a bridge, a router, a bridge/router or a  
tunnel switch.  
Whether you need subnet addressing.  
If you have already decided on these issues, proceed to “Assigning Internet  
Internet Address” on page 39 and see the subnet information in the Using  
Enterprise OS Software.  
Assigning Internet Even though a bridge does not route IP traffic, it needs an Internet address to  
Addresses to a Bridge participate in network management and to be accessible from other devices through  
Telnet or the SNMP.  
When assigning an Internet address to an entire bridge, assign the address to port 0  
using:  
SETDefault !0 -IP NETaddr = <IP address>  
An Internet address assigned to port 0 is considered an Internet address for the  
entire bridge.  
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38  
CHAPTER 4: CONFIGURING BASIC SETTINGS  
The following example illustrates how to assign an Internet address to a bridge.  
a bridge. Hosts A and B are two hosts belonging to the same IP network, network  
10. The IP host on Network A has an Internet address 10.0.0.1, and the one on  
Network B has an Internet address 10.0.0.2. The bridge forwards packets between  
these segments. To allow communication between the hosts and the bridge, ports  
1 and 2 must reside on the same network. Assigning the same network number to  
two or more bridge ports is prohibited, so you must assign the address to the  
entire bridge, entering a command similar to the following:  
SETDefault !0 -IP NETaddr = 10.0.0.3  
Figure 3 Assigning an IP Address to the Entire Bridge  
IP address  
= 10.0.0.1  
IPX  
host  
IP  
host  
OSI  
host  
A
Segment A  
Port 1  
Bridge  
Assign IP address 10.0.0.3 to Port 0  
for the IP hosts to access the bridge  
Port 2  
Segment B  
IP address  
= 10.0.0.2  
OSI  
host  
IP  
host  
B
IPX  
host  
After assigning an Internet address to the bridge, go to Chapter 1 in the Using  
Enterprise OS Software.  
Assigning Internet If the bridge/router is used to route IP traffic, you must configure the ports on  
Addresses to a Router which IP packets are routed by assigning Internet addresses to them. You can  
assign Internet addresses to individual ports using:  
SETDefault !<port> -IP NETaddr = <IP address>  
For more information, see the Reference for Enterprise OS Software.  
CAUTION: Do not assign an Internet address to port 0, or the IP routing function  
will be disabled.  
The next example illustrates how to assign Internet addresses to a bridge/router or  
tunnel switch.  
Example In Figure 4, Networks A and B are two different IP networks, and the bridge/router  
is used for routing IP packets and for bridging OSI packets. To assign an IP address  
to port 1, enter a command similar to the following:  
SETDefault !1 -IP NETaddr = 192.1.5.1  
To assign an address to port 2, enter a command similar to the following:  
SETDefault !2 -IP NETaddr = 192.1.3.1  
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Assigning Internet Addresses  
39  
Figure 4 Assigning an IP Address to a bridge/router Port  
Network B  
Network A  
Assign an IP address  
to Port 2 so that the  
host can access the  
bridge/router via Telnet  
Assign an IP address  
to Port 1 so that the  
bridge/router can boot  
from the TFTP server  
192.1.3.2  
OSI  
host  
Host  
192.1.5.4  
Bridge/Router  
Port 2  
OSI  
host  
192.1.5.1  
192.1.3.1  
Port 1  
TFTP  
For additional information on Internet addresses and subnet masks, see Using  
Enterprise OS Software. After assigning an Internet address or addresses to the  
bridge/router or tunnel switch, go to Chapter 1 in Using Enterprise OS Software.  
Obtaining an If you want to connect your TCP/IP network to the Internet, you must obtain a  
Internet Address unique address from the central authority, the InterNIC. This central authority  
provides the following services:  
Registration Services  
Assists in registering networks and domains, and assigns network numbers and  
other entities to the Internet community.  
Directory and Database Services  
Maintains lists of FTP sites, various types of servers available on the Internet,  
white and yellow page directories, library catalogs, and data archives. For more  
information, phone (908) 668-6587 or use network mail  
(admin@ds.internic.net).  
Information Services  
Offers information about how to get connected to the Internet, pointers to  
network tools and resources, and seminars on various topics held in locations  
around the country. For more information, phone (800) 444-4345 or use  
network mail (info@internic.net).  
The Registration Service of the InterNIC assigns a globally unique network number,  
leaving responsibility for assigning a unique local host number to the network  
administrator.  
To obtain a unique Internet address, contact the following organization:  
Network Solutions  
Attn: InterNIC Registration Services  
505 Huntmar Park Drive  
Herndon, VA 22070  
1-703-742-4777  
800-444-4345 (Referral Desk)  
Network mail: HOSTMASTER@RS.INTERNIC.NET  
For customers in Europe (including the former Soviet Union and the Middle East),  
contact the Reseaux IP European (RIPE) Network Coordination Center in the  
Netherlands using telephone number 3120592 5065.  
All other customers abroad should contact Network Solutions at the telephone  
number given above for assistance in locating network providers in your region.  
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40  
CHAPTER 4: CONFIGURING BASIC SETTINGS  
If you do not plan to be connected to the Internet, you can assign network  
addresses on your own. However, if you plan on accessing the Internet in the  
future, you may want to apply for an Internet network address so you will not  
have to change network addresses when you make the connection.  
After obtaining your Internet address, see “Assigning Internet Addresses to a  
For additional information on Internet addresses and subnets, see Using  
Enterprise OS Software.  
Setting Up the Simple  
Netw ork  
Management Protocol  
The bridge/router participates in different types of network management activities.  
Most management activities require configuration because they are disabled by  
default. The bridge/router manages networks in the following ways:  
Configuring and monitoring from a UNIX or Windows network management  
station using Transcend Enterprise Manager.  
Remote upgrade management using the Enterprise OS Remote Upgrade  
Management Utilities supplied on CD-ROM with every Enterprise OS release.  
Building network maps (netmaps).  
This guide does not describe in detail how to set up the SNMP Service. See Using  
Enterprise OS Software and Reference for Enterprise OS Software for more  
information.  
SNMP allows you to modify and display some Enterprise OS parameters from a  
network management station. You do not need to attach a terminal to the  
bridge/router console port to change its configuration. To implement SNMP, follow  
specifications in RFC 1155, RFC 1157, and RFC 1213. System parameters  
described in RFC 1213 and 3Com extended parameters can be accessed from the  
host.  
Modifying SNMP To enable SNMP read/write access, you need to modify two parameters in the  
Parameters SNMP Service: COMmunity and MANager.  
The COMmunity parameter is an SNMP Service parameter that modifies the list of  
communities. For information on how to use the COMmunity parameter, see  
Using Enterprise OS Software and to Reference for Enterprise OS Software.  
By default, the community name “ANYCOM” exists with read access to the  
management information base (MIB) variables and allows unrestricted access to  
the bridge/router or tunnel switch. To ensure that access is available only to the  
proper system administrator, 3Com recommends that you delete the “ANYCOM”  
community name, and add the appropriate community string and the IP address  
of the manager.  
To modify SNMP parameters, follow these steps:  
1 Delete the default community string ANYCOM” by entering:  
DELete -SNMP COMmunity “ANYCOM”  
2 Configure at least one new community string with read/write access.  
For example:  
ADD -SNMP COMmunity “private” TRiv RW AL1  
3 Add other community strings with read-only access as required.  
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NETBuilder Security  
41  
For example:  
ADD -SNMP COMmunity “public” TRiv RO AL1  
4 Create a new manager with read/write access to the bridge/router or tunnel  
switch. For security reasons, limit the number of network management stations.  
For example:  
ADD -SNMP MANager “private” 129.213.224.1 255.255.0  
5 Enable the SNMP service by entering:  
SETDefault -SNMP CONTrol = (Manage, Trap)  
NETBuilder Security  
NETBuilder security can be obtained many ways including limiting the access to a  
particular network or by limiting the access to certain files. Limiting access to a  
particular network can be accomplished by building Internet firewalls. Limiting  
access to particular files can be accomplished by using certain commands and  
parameters.  
Building Firew alls for A firewall allows users inside a private network to have outbound access, while  
Security restricting outside users from inbound access. For more conceptual information  
about firewall and its capabilities, and details on how to configure firewalls, see  
Using Enterprise OS Software. For a description and syntax of the various firewall  
service parameters, see Reference for Enterprise OS Software.  
Security Commands and To make sure that some designated files are accessible only to the system  
Parameters administrator, use the following commands and parameters:  
NetAccess  
This parameter is a SYS Service parameter that determines how a bridge/router  
can be accessed from another device on the network. For information on how  
to use the NetAccess parameter, see Using Enterprise OS Software and  
Reference for Enterprise OS Software.  
SysPassWord  
This command brings up a menu allowing you to specify the password for the  
Network Manager and User privilege levels. For information on how to use the  
SysPassWord command, see Reference for Enterprise OS Software.  
RemoteManager  
This parameter is a SYS Service parameter that specifies the Internet addresses  
of devices that can connect to the bridge/router through the REMote  
command. For information on how to use the RemoteManager parameter, see  
Using Enterprise OS Software and Reference for Enterprise OS Software.  
COMmunity  
This parameter is an SNMP Service parameter that modifies the list of  
communities. For information on how to use the COMmunity parameter, see  
Using Enterprise OS Software and Reference for Enterprise OS Software.  
What Next?  
You are now ready to see Using Enterprise OS Software to configure your  
bridge/router for your specific network needs.  
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42  
CHAPTER 4: CONFIGURING BASIC SETTINGS  
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TECHNICAL SUPPORT  
A
3Com provides easy access to technical support information through a variety of  
services. This appendix describes these services.  
Information contained in this appendix is correct at time of publication. For the  
most recent information, 3Com recommends that you access the 3Com  
Corporation World Wide Web site.  
Online Technical  
Services  
3Com offers worldwide product support 24 hours a day, 7 days a week, through  
the following online systems:  
World Wide Web site  
3Com Knowledgebase Web Services  
3Com FTP site  
3Com Bulletin Board Service (3Com BBS)  
SM  
3Com Facts Automated Fax Service  
World Wide Web Site To access the latest networking information on the 3Com Corporation World Wide  
Web site enter this URL into your Internet browser:  
This service provides access to online support information such as technical  
documentation and software library, as well as support options that range from  
technical education to maintenance and professional services.  
3Com Know ledgebase This interactive tool contains technical product information compiled by 3Com  
Web Services expert technical engineers around the globe. Located on the World Wide Web at  
http://knowledgebase.3com.com, this service gives all 3Com customers and  
partners complementary, round-the-clock access to technical information on most  
3Com products.  
3Com FTP Site Download drivers, patches, software, and MIBs across the Internet from the 3Com  
public FTP site. This service is available 24 hours a day, 7 days a week.  
To connect to the 3Com FTP site, enter the following information into your FTP  
client:  
Hostname: ftp.3com.com  
Username: anonymous  
Password: <your Internet e-mail address>  
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44  
APPENDIX A: TECHNICAL SUPPORT  
You do not need a user name and password with Web browser software such as  
Netscape Navigator and Internet Explorer.  
3Com Bulletin Board The 3Com BBS contains patches, software, and drivers for 3Com products. This  
Service service is available through analog modem or digital modem (ISDN) 24 hours a  
day, 7 days a week.  
Access by Analog Modem  
To reach the service by modem, set your modem to 8 data bits, no parity, and  
1 stop bit. Call the telephone number nearest you:  
Country  
Australia  
Brazil  
Data Rate  
Telephone Number  
Country  
Japan  
Data Rate  
Telephone Number  
Up to 14,400 bps 61 2 9955 2073  
Up to 28,800 bps 55 11 5181 9666  
Up to 14,400 bps 33 1 6986 6954  
Up to 28,800 bps 4989 62732 188  
Up to 14,400 bps 852 2537 5601  
Up to 14,400 bps 39 2 27300680  
Up to 14,400 bps 81 3 5977 7977  
Up to 28,800 bps 52 5 520 7835  
Up to 14,400 bps 86 10 684 92351  
Up to 14,400 bps 886 2 377 5840  
Up to 28,800 bps 44 1442 438278  
Up to 53,333 bps 1 847 262 6000  
Mexico  
France  
P.R. of China  
Taiwan, R.O.C.  
U.K.  
Germany  
Hong Kong  
Italy  
U.S.A.  
Access by Digital Modem  
ISDN users can dial in to the 3Com BBS using a digital modem for fast access up to  
64 Kbps. To access the 3Com BBS using ISDN, call the following number:  
1 847 262 6000  
3Com Facts Automated The 3Com Facts automated fax service provides technical articles, diagrams, and  
Fax Service troubleshooting instructions on 3Com products 24 hours a day, 7 days a week.  
Call 3Com Facts using your Touch-Tone telephone:  
1 408 727 7021  
Support from Your  
Netw ork Supplier  
If you require additional assistance, contact your network supplier. Many suppliers  
are authorized 3Com service partners who are qualified to provide a variety of  
services, including network planning, installation, hardware maintenance,  
application training, and support services.  
When you contact your network supplier for assistance, have the following  
information ready:  
Product model name, part number, and serial number  
A list of system hardware and software, including revision levels  
Diagnostic error messages  
Details about recent configuration changes, if applicable  
If you are unable to contact your network supplier, see the following section on  
how to contact 3Com.  
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Support from 3Com  
45  
Support from 3Com  
If you are unable to obtain assistance from the 3Com online technical resources or  
from your network supplier, 3Com offers technical telephone support services. To  
find out more about your support options, please the 3Com technical telephone  
support phone number at the location nearest you.  
When you contact 3Com for assistance, have the following information ready:  
Product model name, part number, and serial number  
A list of system hardware and software, including revision levels  
Diagnostic error messages  
Details about recent configuration changes, if applicable  
Here is a list of worldwide technical telephone support numbers:  
Country  
Telephone Number  
Country  
Telephone Number  
Asia Pacic Rim  
Australia  
Hong Kong  
India  
Indonesia  
Japan  
Malaysia  
New Zealand  
Pakistan  
Philippines  
1 800 678 515  
800 933 486  
P.R. of China  
10800 61 00137 or  
021 6350 1590  
800 6161 463  
+61 2 9937 5085  
001 800 61 009  
0031 61 6439  
1800 801 777  
0800 446 398  
+61 2 9937 5085  
1235 61 266 2602  
Singapore  
S. Korea  
From anywhere in S. Korea:  
From Seoul:  
Taiwan, R.O.C.  
Thailand  
00798 611 2230  
(0)2 3455 6455  
0080 611 261  
001 800 611 2000  
Europe  
From anywhere in Europe, call: +31 (0)30 6029900 phone  
+31 (0)30 6029999 fax  
Europe, South Africa, and Middle East  
From the following countries, you may use the toll-free numbers:  
Austria  
Belgium  
Denmark  
Finland  
France  
Germany  
Hungary  
Ireland  
Israel  
0800 297468  
0800 71429  
800 17309  
0800 113153  
0800 917959  
0800 1821502  
00800 12813  
1800 553117  
1800 9453794  
1678 79489  
Netherlands  
Norway  
Poland  
Portugal  
South Africa  
Spain  
Sweden  
Switzerland  
U.K.  
0800 0227788  
800 11376  
00800 3111206  
0800 831416  
0800 995014  
900 983125  
020 795482  
0800 55 3072  
0800 966197  
Italy  
Latin America  
Argentina  
Brazil  
Chile  
Colombia  
AT&T +800 666 5065  
0800 13 3266  
1230 020 0645  
98012 2127  
Mexico  
Peru  
Puerto Rico  
Venezuela  
01 800 CARE (01 800 2273)  
AT&T +800 666 5065  
800 666 5065  
AT&T +800 666 5065  
North America  
1 800 NET 3Com  
(1 800 638 3266)  
Enterprise Customers:  
1 800 876-3266  
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46  
APPENDIX A: TECHNICAL SUPPORT  
Returning Products  
for Repair  
Before you send a product directly to 3Com for repair, you must first obtain an  
authorization number. Products sent to 3Com without authorization numbers will  
be returned to the sender unopened, at the senders expense.  
To obtain an authorization number, call or fax:  
Country  
Telephone Number  
+65 543 6500  
Fax Number  
Asia, Pacific Rim  
+65 543 6348  
+31 30 6029999  
Europe, South Africa, and  
Middle East  
+31 30 6029900  
Latin America  
1 408 326 2927  
1 408 326 3355  
From the following countries, you may call the toll-free numbers; select option 2 and then  
option 2:  
Austria  
0800 297468  
0800 71429  
800 17309  
Belgium  
Denmark  
Finland  
0800 113153  
0800 917959  
0800 1821502  
00800 12813  
1800 553117  
1800 9453794  
1678 79489  
0800 0227788  
800 11376  
00800 3111206  
0800 831416  
0800 995014  
900 983125  
020 795482  
0800 55 3072  
0800 966197  
France  
Germany  
Hungary  
Ireland  
Israel  
Italy  
Netherlands  
Norway  
Poland  
Portugal  
South Africa  
Spain  
Sweden  
Switzerland  
U.K.  
U.S.A. and Canada  
1 800 NET 3Com  
(1 800 638 3266)  
1 408 326 7120  
(not toll-free)  
Enterprise Customers:  
1 800 876 3266  
23 MAR 99  
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47  
strings 28  
attribute assignment rules 27  
entering service names 25  
help 34  
privilege level 27  
short cuts  
using aliases 26  
using history substitution 26  
specifying values, set members, or  
addresses 27  
I
INDEX  
Initial Boot  
Installing software  
Internet address  
assigning to a bridge 37  
assigning to bridge/router 38  
assigning to switch 38  
format 32  
internet address  
syntax  
Numerics  
3Com bulletin board service (3Com  
BBS) 44  
3Com URL 43  
3ComFacts 44  
obtaining 39  
abbreviated 22, 24  
full form 22, 24  
symbols used 23  
variations 25, 29  
using 21  
IP routing setup 18  
IPX address format 33  
ISDN  
address format 32  
syntax variation 29  
when to use 19  
Commands  
A
Boot 13  
menu 20  
ReBoot 15  
SysconF 15  
SysPassWord 41  
L
abbreviated command syntax 22, 24  
address formats  
media  
logging on  
as root 18  
switch  
AppleTalk 32  
Frame Relay 31  
ISDN 32  
MAC 30  
SMDS 31  
logging on 14  
from console 17  
commands  
accessing 19  
history of substitution 26  
MEnu 20  
X.25 31  
M
network layer  
DECnet 32  
MAC address format 30  
media addresses 30  
MEnu command 20, 21  
menu-driven interface  
accessing 20  
COMmunity parameter 41  
Configuration files 15  
configuration parameters 34  
conventions  
Internet 32  
IPX 33  
OSI 33  
VIP 33  
XNS 34  
notice icons, About This Guide  
string values 28  
text, About This Guide  
values  
limitations 21  
limitations (Note) 20  
menus, accessing 20  
MIBs 43  
addresses  
names 28  
numerics 28  
CurrentPorts parameter 25  
CurrentServices parameter 25  
Internet, assigning to bridge/router 37  
Internet, assigning to switch 37  
IP, obtaining 39  
media 30  
N
names  
specifying 27, 30  
aliases 26  
AppleTalk address format 32  
attributes, parameter 27  
assigning 28  
service, entering 25  
naming restrictions, port/path 29  
NetAccess parameter 41  
network layer addresses 32  
network management 40  
Network Manager privilege level  
changing password 35  
obtaining 35  
D
DECnet address format 32  
Default primary boot source 13  
displays, ports 25  
Dual Processor Engine, See DPE 40 and DPE  
Dump Destination parameter  
System Configuration menu 15  
B
Boot Monitor 13  
Boot command 13  
BT command 13  
boot source, setting up Primary 14  
bridge/router  
network supplier support 44  
NSAP 33  
E
assigning IP addresses 37  
logging on 14, 18  
security 41  
numeric values, assigning 28  
event designators 26  
EZBuilt preassembled NETBuilder II 7  
setting  
O
system administrator  
information 36  
time and date 36  
user interface 19  
BT command 14  
bulletin board service 44  
online help 34  
F
online technical services 43  
OSI address format 33  
fax service (3ComFacts) 44  
formats, address 30  
Frame Relay address format 31  
P
parameters  
H
information displayed on selection 21  
values  
C
help menu 34  
history substitution 26  
command-line interface  
assigning  
assigning 28  
storing 34  
names 28  
numeric values 28  
passwords, changing 35  
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48  
paths  
naming restrictions 29  
using instance identifiers 29  
ports  
T
technical support  
3Com URL 43  
naming restrictions 29  
syntax conventions 26  
using instance identifiers 29  
bulletin board service 44  
fax service 44  
network suppliers 44  
product repair 46  
time and date, setting 36  
privilege level  
changing 35  
changing SNMP access to files 40  
obtaining Network Manager 35  
to access commands and  
parameters 27  
U
URL 43  
user interface  
command-line 19  
menu-driven 19  
Q
question mark(?) help command 34  
V
values  
R
ReBoot command 15  
RemoteManager parameter 41  
repeating displayed commands 26  
restrictions, naming 29  
returning products for repair 46  
root login 17  
assigning numeric 28  
specifying 27  
storing parameter 34  
syntax for assigning 28  
VIP address format 33  
virtual ports  
displaying 25  
functionality (Note) 26  
syntax conventions 26  
S
security 41  
service names, entering 25  
services, selecting 19  
set members, specifying 27  
SNMP  
W
World Wide Web (WWW) 43  
SNMP  
X
changing manager access to files 40  
displaying/modifying system  
parameters 40  
X.25 address format 31  
XNS address format 34  
strings  
case-sensitivity 28  
entering 28  
using as instance identifiers 29  
switch  
assigning IP addresses 37  
logging on 18  
security 41  
setting  
system administrator  
information 36  
time and date 36  
user interface 19  
syntax, command  
abbreviated 22, 24  
assigning parameter values 28  
full form 22, 24  
ISDN variation 29  
symbols used 23  
variations 25  
SysconF command 15  
SysPassWord command 41  
system administrator information,  
setting 36  
System Configuration menu 15  
Dump Destination parameter 15  
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3Com Corporation LIMITED WARRANTY  
HARDWARE  
3Com warrants its hardware products to be free from defects in workmanship and materials, under normal use and service, for  
the following lengths of time from the date of purchase from 3Com or its authorized reseller:  
Network Interface Cards  
Lifetime  
1 year*  
Other hardware products  
*unless otherwise specified above  
Spare parts and spares kits  
90 days  
If a product does not operate as warranted above during the applicable warranty period, 3Com shall, at its option and expense,  
repair the defective product or part, deliver to Customer an equivalent product or part to replace the defective item, or refund  
to Customer the purchase price paid for the defective product. All products that are replaced will become the property of  
3Com. Replacement products may be new or reconditioned. Any replaced or repaired product or part has a ninety (90) day  
warranty or the remainder of the initial warranty period, whichever is longer.  
SOFTWARE  
3Com warrants that the software programs licensed from it will perform in substantial conformance to the program  
specifications therefor for a period of ninety (90) days from the date of purchase from 3Com or its authorized reseller. 3Com  
warrants the media containing software against failure during the warranty period. No updates are provided. 3Com’s sole  
obligation with respect to this express warranty shall be (at 3Coms discretion) to refund the purchase price paid by Customer  
for any defective software products, or to replace any defective media with software which substantially conforms to applicable  
3Com published specifications. Customer assumes responsibility for the selection of the appropriate applications program and  
associated reference materials. 3Com makes no warranty or representation that its software products will meet Customer’s  
requirements or work in combination with any hardware or applications software products provided by third parties, that the  
operation of the software products will be uninterrupted or error free, or that all defects in the software products will be  
corrected. For any third party products listed in the 3Com software product documentation or specifications as being  
compatible, 3Com will make reasonable efforts to provide compatibility, except where the non-compatibility is caused by a  
“bug” or defect in the third party's product.  
YEAR 2000 WARRANTY  
In addition to the Hardware Products Warranty and Software Products Warranty identified above, 3Com warrants that all  
Heritage 3Com products sold or licensed to Customer on and after January 1, 1998 that are date sensitive will continue  
performing properly with regard to such date data on and after January 1, 2000, provided that all other products used by  
Customer in connection or combination with the 3Com products, including hardware, software, and firmware, accurately  
exchange date data with the 3Com products, with the exception of those products identified at 3Com’s Web site,  
if it is a member of a product family which was manufactured by 3Com prior to its merger with US Robotics Corporation. This  
Year 2000 limited warranty does not apply to Heritage US Robotics Corporation products. If it appears that any such product  
does not perform properly with regard to such date data on and after January 1, 2000, and Customer notifies 3Com before the  
later of April 1, 2000, or ninety (90) days after purchase of the product from 3Com or its authorized reseller, 3Com shall, at its  
option and expense, provide a software update which would effect the proper performance of such product, repair such  
product, deliver to Customer an equivalent product to replace such product, or if none of the foregoing is feasible, refund to  
Customer the purchase price paid for such product.  
Any software update or replaced or repaired product will carry a Year 2000 Warranty for ninety (90) days or until April 1, 2000,  
whichever is later.  
OBTAINING WARRANTY  
SERVICE  
Customer must contact 3Coms Corporate Service Center or an Authorized 3Com Service Center within the applicable  
warranty period to obtain warranty service authorization. Dated proof of purchase may be required. Products returned to  
3Coms Corporate Service Center must be pre-authorized by 3Com with a Return Material Authorization (RMA) number  
marked on the outside of the package, and sent prepaid and packaged appropriately for safe shipment, and it is recommended  
that they be insured. The repaired or replaced item will be shipped to Customer, at 3Com’s expense, not later than thirty (30)  
days after receipt of the defective product by 3Com.  
Dead- or Defective-on-Arrival. In the event a product completely fails to function or exhibits a defect in materials or  
workmanship within the first forty-eight (48) hours of installation but no later than thirty (30) days after the date of purchase,  
and this is verified by 3Com, it will be considered dead- or defective-on-arrival (DOA) and a replacement shall be provided by  
advance replacement. The replacement product will normally be shipped not later than three (3) business days after 3Coms  
verification of the DOA product, but may be delayed due to export or import procedures. When an advance replacement is  
provided and Customer fails to return the defective product to 3Com within fifteen (15) days after shipment of the  
replacement, 3Com will charge Customer for the replacement product, at list price.  
3Com shall not be responsible for any software, firmware, information, or memory data of Customer contained in, stored on,  
or integrated with any products returned to 3Com for repair, whether under warranty or not.  
WARRANTIES EXCLUSIVE  
IF A 3COM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER’S SOLE REMEDY FOR BREACH OF THAT  
WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT 3COM’S OPTION. TO THE FULL  
EXTENT ALLOWED BY LAW, THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER  
WARRANTIES, TERMS, OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR  
OTHERWISE, INCLUDING WARRANTIES, TERMS, OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR  
PURPOSE, AND SATISFACTORY QUALITY. 3COM NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR  
IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS.  
3COM SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED  
DEFECT IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER’S OR ANY THIRD PERSON'S MISUSE, NEGLECT,  
IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR OR MODIFY, OR ANY OTHER CAUSE BEYOND  
THE RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING, OR OTHER HAZARD.  
LIMITATION OF LIABILITY  
TO THE FULL EXTENT ALLOWED BY LAW, 3COM ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER  
BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR  
PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR  
DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE,  
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USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS PRODUCTS, EVEN IF 3COM OR ITS AUTHORIZED RESELLER HAS BEEN  
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR REFUND OF THE  
PURCHASE PRICE PAID, AT 3COM’S OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY  
REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE.  
DISCLAIMER  
Some countries, states, or provinces do not allow the exclusion or limitation of implied warranties or the limitation of incidental  
or consequential damages for certain products supplied to consumers or the limitation of liability for personal injury, so the  
above limitations and exclusions may be limited in their application to you. When the implied warranties are not allowed to be  
excluded in their entirety, they will be limited to the duration of the applicable written warranty. This warranty gives you  
specific legal rights which may vary depending on local law.  
GOVERNING LAW  
This Limited Warranty shall be governed by the laws of the State of California, U.S.A. excluding its conflicts of laws principles  
and excluding the United Nations Convention on Contracts for the International Sale of Goods.  
3Com Corporation, 5400 Bayfront Plaza, Santa Clara, CA 95052-8145 (408) 764-5000  
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