®
AirConnect
11 Mbps Wireless LAN PC Card
User Guide
Version 2.0
Part No. 09-2046-000
Published December 2000
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CONTENTS
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Windows Me, Windows 98, and Windows 98SE Wireless Client Upgrade
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BEFORE YOU BEGIN
1
Introduction
The AirConnect® wireless network offers performance comparable to Ethernet
networks, but without the restraints of network cables. The AirConnect product
family includes the 3CRWE73796B wireless PC Card described in this manual.
Features
AirConnect adapters use IEEE 802.11 B direct-sequence-based technology to
extend the range and versatility of a network. They provide a high-capacity link
across multiple access points within large or small indoor environments.
AirConnect product-family features include:
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A bridging architecture that allows communication between wired network
devices and mobile devices.
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Compliance with IEEE 802.11 B specification, an open architecture that allows
AirConnect devices to communicate with wireless devices from other
manufacturers.
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Extended roaming to allow mobile devices to roam throughout large facilities
while remaining connected to the LAN.
Ad hoc mode that allows notebook PC users to create an instant network to
share data anywhere and anytime without the need for an access point.
AirConnect PC Card operating features include:
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Support for standard NDIS (Network Driver Interface Specification) and drivers.
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Support for Windows Millennium Edition (Me), Windows 2000, Windows 98,
Windows 95B (OSR 2), Windows NT 4.0 (with Service Pack 3.0 or greater), and
Windows CE 2.11 and 3.0.
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Card and Socket Services support, including SystemSoft, CardSoft, and
CardWizard.
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Plug and Play support.
Power management.
Low-power operation for battery-powered devices with PC Card slots.
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Installation Overview
2
AirConnect Wireless LAN cards support a maximum data rate of 11 Mbps. (The
data rate drops back to 5.5, 2, or 1 Mbps when the adapter cannot establish or
maintain an 11 Mbps association.) Factors that can affect the data rate include:
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A separation or change in signal strength between the Access Point and the
wireless client
The ratio of packets transmitted to transmissions attempted falling below a
preset threshold
The wireless client finding and switching to another Access Point with a higher
transmit rate
Roaming means the AirConnect PC Card will maintain your network connection
as you roam between Access Points in the same subnet. You can also roam across
routers, depending on how your extended roaming configuration is set. When
configured for extended roaming, the wireless client retains its network address as
it moves between subnets, between Ethernet segments, or from an Ethernet
segment to a wireless LAN. See “Easy Setup” on page 13 for details.
The wireless LAN PC Card supports Continuous Active and Power Save Polling
power-management modes.
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In Continuous Active Mode, the radio that establishes and maintains the link to
the network remains on. Continuous Active mode is not recommended for
battery powered devices.
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Power Save Polling conserves power by suspending the adapter’s
communication with an associated access point. The access point saves data
for transmission to the wireless client when it wakes at given intervals. When
the adapter wakes to check for data, it switches back into Continuous Active
Mode until it is ready to suspend communications again.
Installation Overview
Installing the AirConnect wireless network PC Card involves these tasks:
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Installing the PC Card. Do not install the card until instructed to do so by the
setup software. The procedure for installing the PC Card is described in
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Installing the software, including the drivers for the card and the AirConnect
If you are reading this manual from the CD and want to install it on your hard
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The card installation procedure covers basic configuration. For advanced
configuration options, or to explore the utilities available for managing and
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3
CHAPTER 1: BEFORE YOU BEGIN
Disk Factory
If you are installing the software on a computer that does not have a CD-ROM
drive, or if you choose to install the drivers manually, you will have to make
diskettes from the Installation CD. The setup application includes Disk Factory, a
utility for creating disks from CD. To use disk factory, you need access to a
computer with a CD-ROM drive and a floppy drive.
1 For a transfer of the driver software to a diskette, prepare a diskette labeled
Drivers.
For a transfer of the application software to diskette, prepare three disks labeled
as follows:
AirConnect Application Disk 1
AirConnect Application Disk 2
AirConnect Application Disk 3
2 Put the Installation CD in the CD-ROM drive. The SETUP program should start
automatically. If it does not start, you can run it manually by selecting Run from
the Start menu.
3 Select Create Diskettes.
4 In the Disk Factory window, click Next.
5 Select the software you want to transfer to diskette. If you select All, you will need
four floppy diskettes.
6 Select the action, for example, Create and Verify Disks, and click Next.
7 When you are ready to install the application software from diskette, put
AirConnect Application Disk 1 in the floppy drive and run SETUP.
If you are installing the drivers manually, use the Drivers diskette when the setup
wizard for your operating system prompts for drivers supplied by the
manufacturer.
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SOFTWARE INSTALLATION
2
Introduction
Use the procedures described in this chapter to install the AirConnect wireless PC
Card software and drivers under Windows 95, Windows 98, Windows 2000, and
Windows Millennium Edition (Windows Me).
Installation Notes
The following paragraphs described special considerations for particular operating
systems.
Windows 98
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Installation under Windows 98 may result in a fatal error caused by the
UHCD.SYS file in the Windows 98 operating system. To avoid this problem, you
should update the UHCD.SYS file from v4.10.1998 to v4.10.2000. This update
is available from the following web site:
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Note that the final Windows 98 installation screen may take 30-60 seconds to
appear. Do not interrupt the installation if the PC appears to be taking too
much time to complete the installation.
Windows 95 Windows 95 users should note that the AirConnect wireless PC Card runs under
Windows 95 version B (OSR 2) or higher. If you do not know which version of
Windows 95 is installed on your computer, follow these steps:
1 In the Control Panel, double-click System to display the System Properties dialog
box.
2 Click the General Tab to display the Windows 95 version information.
Version B (also known as OSR 2) is identified as 4.00.950b.
Windows NT 4.0 Windows NT 4.0 users should refer to the driver installation instructions described
Drivers for other operating systems are located at the 3Com Customer Support
Web site at:
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5
CHAPTER 2: SOFTWARE INSTALLATION
Before Installing the
Drivers
Before installing the Windows 98 driver, you will need a copy of the Windows 98
installation media supplied with your computer or operating system. On many
Windows 98 systems, instead of a CD, the installation files are archived on the
hard disk in C:\WINDOWS\OPTIONS\CABS. On Windows 2000 systems, you
may be prompted to load operating system files from the Windows 2000
installation disk.
You will also need the AirConnect Installation CD supplied with your AirConnect
wireless PC Card. Along with other utilities, the Installation CD installs the
AirConnect Network Configuration Properties Application in the Control Panel on
your system. Use this application to view and edit AirConnect WLAN adapter
settings.
If your site requires installation using diskettes, see “Disk Factory” on page 3.
Where the driver installation procedure mentions the Installation CD and CD-ROM
drive, use the diskettes and the floppy drive instead.
Installing the Drivers
The following procedure is for installing drivers under Windows 95B (OSR 2),
Windows 98, Windows 2000, and Windows Me.
1 Turn on your computer.
2 Put the Installation CD in the CD-ROM drive.
The setup program should start automatically. If it does not start, you can run it
manually by selecting Run from the Start menu.
3 From the 3Com AirConnect WLAN Installer, select Install AirConnect WLAN
Adapter. Follow the instructions as they appear.
4 When prompted to insert the AirConnect PC Card, insert the card into the
The driver installation procedure will guide you through the steps standard for
your operating system. You will be asked to supply a CD or directory path
information for the Installation CD and your operating system software.
As part of the driver installation process, the setup program will install and open
the Network application in the Control Panel.
5 Enter the name of the Wireless LAN Service Area of the wireless network to which
your computer will connect. The name you enter here must match exactly the
name assigned to the access point. Characters, capitalization, and spacing must
be identical.
6 Save the configuration settings and exit by clicking OK.
7 Restart your computer.
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Installing the Card Software
6
Installing the Card
Software
1 When the system reboots, restart the setup program and install any other
components required.
3Com recommends that you install the wireless LAN applications so you can
access the WLAN utilities described in Chapter 5.
2 Restart your computer for changes to take effect.
Installing the
Documentation
If you are reading this manual from the CD, you may want to install it on your hard
disk using the following procedure:
1 Put the Installation CD in the CD-ROM drive. The Setup program will start
automatically.
If the Setup program does not start, use Start/Run to run the SETUP.EXE program
from CD-ROM drive.
2 Select Documentation.
You can view the manuals from the CD.
3 To install the manuals on your hard disk, select Install User Documentation. Follow
the instructions on the screen to complete the installation.
4 Exit the setup program.
You can open the manuals from the AirConnect program group.
Product Registration
and Support
To register this product with 3Com, go to the following Web page:
For support information and pointers to the latest drivers and utilities available for
the AirConnect wireless PC network interface card, go to the following Web page:
Uninstalling the Card
If the card installation is unsuccessful for any reason, your best course may be
to completely uninstall the AirConnect wireless PC Card and its software and
repeat the installation procedure.
Previous installations or interrupted installation attempts sometimes leave
problems that affect card operation. Possible problems include:
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The card functions not working.
Windows 98 not detecting the card.
The system issuing a warning tone at startup.
You can remove the card and driver files using the procedures below.
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7
CHAPTER 2: SOFTWARE INSTALLATION
Removing Card Open Control Panel/System/Device Manager. Select the AirConnect WLAN NIC
Software card components and click Remove.
Using the Device Manager to remove the card will uninstall the driver files.
Removing the Card
CAUTION: Exit any networking applications before removing the card.
When removing the PC Card, use the release lever or button on your card slot to
release the card. When pulling out the card, do not pull on the antenna. Refer to
Troubleshooting
Symptom
Solution
Weak signal or intermittent
connection.
Try reorienting the antenna. The PC Card antenna is
attached to the end of the card. For best use of the
antenna:
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Keep the area around the antenna clear from
materials that could block radio transmission, such as
metal objects, electronic devices, and cordless
telephones.
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If your signal is weak, change the direction of the
antenna slightly.
If necessary, move your computer a few inches to find
a better signal. Depending on your environment, a
difference of one or two inches can mean the
difference between a strong and a weak signal. See
Use the Signal Strength display in the AirConnect Status
application to determine the best location and orientation
for information on monitoring your AirConnect
connection.
Windows does not recognize the Verify that PCMCIA support is installed.
adapter when installed.
Check whether the computer has a Plug and Play BIOS.
Check whether an AirConnect adapter is already in use.
Driver fails to load.
A resource conflict could exist. Use the Device Manager to
resolve resource conflicts. Select System from the Control
Panel, then click on the Device Manager tab.
Workstation cannot attach to the Verify that the adapter Wireless LAN Service Area ID
network.
Verify that the adapter Data Rate is configured properly
for the access point.
Network drive mappings disappear Windows 98 will not restore NetWare network drive
when the notebook suspends or
the adapter is removed then
reinserted.
mappings under these conditions. Log out and log in
again, or restart the machine to restore the connections.
Nonfunctioning PC adapter LED.
Verify that the Wireless LAN Service Area ID matches the
access point ID.
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INSTALLING WINDOWS NT DRIVERS
3
Before Installing the
Driver
Before installing the driver, you will need a copy of the Windows NT 4.0
installation media supplied with your computer or operating system.
You will also need the AirConnect Installation CD supplied with your AirConnect
wireless PC Card. Along with other utilities, the Installation CD installs the
AirConnect Network Configuration Properties Application in the Control Panel on
your system. Use this application to view and edit AirConnect WLAN adapter
settings.
If your site requires installation using diskettes, see “Disk Factory” on page 3.
Where the driver installation procedure mentions the Installation CD and CD-ROM
drive, use the diskettes and the floppy drive instead.
For Windows NT 4.0 installation, you must have Service Pack 4 or later installed
on your computer. After installation, you may need to reinstall the Service Pack
software to update NT network files and eliminate error messages in the Event
Viewer. Contact your Network Administrator or Microsoft if you do not have the
current Service Pack.
Installing the Driver
Point enabler installation is a basic, manual installation procedure that will work
on nearly all configurations, including systems with third-party card and socket
services installed.
2 Power up the system.
3 When the Windows NT Setup dialog box appears, click Select from list for
Network Adapters.
4 In the Select Network Adapters dialog box, click Have Disk.
5 Put the Installation CD in the CD-ROM drive. Make sure the path to the CD-ROM
drive is indicated and click OK.
6 When the Select OEM option dialog box appears, select AirConnect WLAN PC
Card and click OK.
7 At the Windows NT Setup dialog box, click Next to continue.
8 When the Windows NT Setup dialog box appears, select the appropriate Network
Protocols and Network Services. If you are unsure about what to select, ask your
MIS representative.
9 Click Next, and Next again to start the network installation.
10 Click Next to start the installed network configuration.
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9
CHAPTER 3: INSTALLING WINDOWS NT DRIVERS
Setup With
Networking Installed
If networking is already installed on your system:
1 Power up and log into the system.
2 Open the Control Panel.
3 Double-click Network and select the Adapters tab.
4 Select the AirConnect PC Card and click Update.
5 Put the Installation CD in the CD-ROM drive.
6 Click OK to select the default path to the driver files.
When prompted, remove the installation disk. Click OK to continue.
7 Click Close to exit the Network applet.
8 Remove the Installation CD and click Yes to restart the system.
Setup with No
Networking Installed
Before beginning this procedure, note that you must have Administrator group
privileges to install network components.
1 Open the Control Panel and double-click the Network icon.
2 The Network Configuration dialog box prompts for Windows NT Networking
installation, click Yes.
3 Check Wired to the network when the Network Setup Wizard dialog box appears.
Click Next to continue.
4 When the Network Setup Wizard dialog box prompts for a network installation,
click Select from list.
5 From the Adapter dialog box, click Have Disk.
6 Put the Installation CD in the CD-ROM drive, specify the path to the CD-ROM
drive, and click OK.
7 Select the AirConnect PC Card and click OK.
8 When the Network Setup Wizard reappears, click Next.
9 The Protocols display shows protocol choices. Select the protocols that apply and
click Next.
10 Click Next to scroll through the next two dialog boxes.
The Network Setup Wizard displays the Windows NT Setup dialog box requesting
Windows NT files.
11 Enter the path name of the Windows NT distribution files (E:\ for CD-based
installation), click Next.
Configuring the
Adapter
Configure the adapter using the Easy Configuration dialog box. Before
configuring the adapter, you will need ask your MIS department for the Wireless
LAN Service Area ID for your access point network.
1 Open the Control Panel and double-click the Network application.
2 Select the 3Com WLAN Adapter and select Properties.
3 Set the Wireless LAN Service Area ID to the desired network access point.
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Troubleshooting
10
4 Click Advanced.
5 Select the WLAN Adapter tab from the AirConnect WLAN Advanced Properties
dialog box.
6 Configure the hardware and radio link parameters for the AirConnect WLAN
adapter.
7 Save the configuration settings by clicking OK before you exit.
Troubleshooting
Symptom
Solution
Weak signal or intermittent
connection.
Try reorienting the antenna. The PC Card antenna is
attached to the end of the card. For best use of the
antenna:
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Keep the area around the antenna clear from materials
that could block radio transmission, such as metal
objects, electronic devices, and cordless telephones.
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If your signal is weak, change the direction of the
antenna slightly.
If necessary, move your computer a few inches to find
a better signal. Depending on your environment, a
difference of one or two inches can mean the difference
Use the Signal Strength display in the AirConnect Status
application to determine the best location and orientation
for information on monitoring your AirConnect connection.
A resource conflict (usually IRQ or
Check Service Monitor entries in the System Log to look for
I/O base address) caused the driver the conflicts.
not to load.
Use the Windows NT Diagnostics program to locate a
free resource.
No resource conflicts were
Verify that the adapter’s Wireless LAN Service ID matches
detected, but the system does not that of the access point. Use the Network Configuration
attach to the network.
Properties Application in the Control Panel to modify the
Wireless LAN Service ID.
Verify the Mandatory BSSID setting of the adapter is set to
0 or matches the BSSID of the Access Point. Use the Easy
Verify the adapter data rate is configured properly for the
access point.
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INSTALLATION FOR WINDOWS CE
4
Introduction
To install AirConnect on your mobile device (handheld PC), you will need the
AirConnect Installation CD supplied with your AirConnect PC Card. Along with
other utilities, the Installation CD installs the AirConnect Network Configuration
Properties Application in the Control Panel on your system. Use this application to
view and edit AirConnect WLAN adapter settings.
You will also need a desktop or notebook PC to transfer AirConnect files to your
mobile device.
If your site requires installation using diskettes, see “Disk Factory” on page 3.
Where the driver installation procedure mentions the Installation CD and
and CD-ROM drive, use the diskettes and the floppy drive instead.
For Windows CE installation, you must have ActiveSync installed on the desktop
or notebook PC from which you will transfer files.
Installation Procedure
The AirConnect installation procedure consists of two major steps: transferring the
AirConnect files to your mobile device, and configuring the AirConnect settings.
Transferring AirConnect
Files to Your Mobile
Device
1 Connect the mobile device to the desktop or notebook PC from which you will
transfer files. Use the appropriate cable supplied with your mobile device. The
ActiveSync window opens when it detects the link.
2 Insert the Installation CD into the desktop or notebook PC.
3 From the Installation CD, run the file WinCE\AirConnectNormal.
4 Follow the instructions on the screen.
5 When prompted, select the default directory to continue the installation. The
installation process begins and may take a few minutes to load the application
files onto your mobile device.
6 When the file transfer finishes, a message box appears instructing you to check
your mobile device screen for additional steps to be taken to complete the
installation. Click OK to close the message box.
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Installation Procedure
12
Configuring AirConnect After the AirConnect files have finished transferring, the 3Com AirConnect WLAN
on Your Mobile Device Easy Setup screen appears on the display of your mobile device.
1 Click OK when a message box appears on the screen.
2 Insert the PC Card into the PC Card slot on your handheld PC.
3 Enter the IP address when prompted.
4 Perform a soft reset of your mobile device according to the manufacturer’s
instructions.
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SOFTWARE CONFIGURATION, TOOLS,
AND UTILITIES
5
Introduction
The AirConnect wireless PC Card software includes three groups of utilities. The
best way to familiarize yourself with the software, the information it provides, and
the options you can change, is to open and browse through the applications
themselves. If you hold the cursor over an icon or item, a popup window will
identify it for you. Help is available throughout the applications.
Easy Setup
Easy Setup lets you set common configuration parameters for the AirConnect
wireless PC card.
1 Open the Control Panel and double-click the Network application.
2 Select the 3Com WLAN Adapter and select Properties.
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Wireless LAN Service Area lets you specify the ID for the Access Point you will
connect to.
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Advanced Properties lets you set more advanced options in their WLAN adapter
configuration.
You can also access the Advanced Properties settings through the Network
application located in the control panel. Advanced Properties include:
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Wireless Client lets you set the two most common settings for the WLAN
adapter, Wireless LAN Service Area, and Power Management settings.
Wireless LAN Service Area is equivalent to the 802.11 parameter ESSID. The
initial value was set when you ran the 3Com Wireless Easy Setup application.
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Power Management is a slider that controls how you trade off performance
and power management for the adapter. The system polls the other wireless
devices on the network to determine if any traffic exists for this PC. To save
power, increase the interval between polls.
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Mobile IP lets you enable and configure extended roaming between routers.
To enable extended roaming, check the Mobile IP check box. When this box
is checked, the Home Agent IP Address, Mobile Home MD5 Key, Registration
Timeout, and Delay Time fields are enabled.
For extended roaming to work, you must use a static IP address.
Home Agent IP Address lets you register your wireless client with your home
access point through a foreign subnet access point (commonly called a foreign
agent) and tell the Foreign Access Point where your home access point is
located.
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Status
14
Mobile Home MD5 Key is a password that protects your registration packets
from being tampered with by others while they are being forwarded to your
home access point. It should match the MD5 key on the Access Point of your
home subnet.
Registration Timeout (5 to 3600 seconds) tells the wireless client how often it
needs to reregister with the Home Agent. When a wireless client registers with
the home agent through a foreign agent, the registration has an expiration
time associated with it - the Registration Timeout value. The default value is 60
seconds. If the wireless client does not reregister in the time allowed, the home
agent will remove the wireless client from its list of registered wireless clients
when the time expires.
Delay Time is the amount of time (1 to 10 seconds) that the wireless client will
wait for a response from a foreign subnet access point when trying to register
with that access point. The wireless client will try to register a maximum of
three times.
WLAN Adapter lets you set specific hardware parameters that effect the
operation of the WLAN adapter. This tab has different views depending on
the operating system. In Windows NT 4, the tab displays hardware resource
information and lets you change the settings. In Windows 95 and Windows
98, the tab does not display this information because it is set by Plug and Play.
Card Type lets you specify the card currently installed. For the selected card, you
can review or change:
Interrupt Number is displayed only in the Windows NT environment. This field
lets you select an Interrupt Request Number (IRQ) to use with this card.
I/O Port Address is displayed only in the Windows NT environment. This field
lets you select an I/O Port Address to use with this card.
Memory Base Address is displayed only in the Windows NT environment. This
field lets you select an Memory Base Address to use with this card.
Status
The AirConnect Status application displays status information about the current
signal strength and provides access to 3Com WLAN application tools, including
Settings, Connection, and Adapter Information utilities.
Start the Status application by clicking the 3Com icon in the tool tray in the lower
right-hand corner of the Windows desktop.
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window.
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window. The signal status display is constantly updated to show the status
of the wireless signal. The signal is rated as follows: no adapter installed, no
connection, no signal, poor signal, fair signal, average signal, good signal, and
excellent signal.
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application in another window.
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15
CHAPTER 5: SOFTWARE CONFIGURATION, TOOLS, AND UTILITIES
Settings The Settings application displays information about the current card settings. It
also lets you change the configuration of the card without rebooting your system.
The application lets you set parameters such as wireless LAN service area and
power mode settings.
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Wireless LAN Service Area displays the name of the access point with which the
wireless PC Card is associated. You can enter a new name in this field or select
a name from the drop-down list.
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Power Mode lets you select the power mode to use and specify when
power-save options are in effect.
Continuous access does not use power save polling and disables it.
Power save polling uses Power Save Polling at all times.
Switch based upon active power source causes the system to switch the power
mode based upon whether the system is using AC or battery power. In this
mode, the system use continuous polling mode with an AC power source and
power save polling with battery power.
The Power Save Polling slider lets you balance network performance against
power consumption. When the slider is set to lowest power, the adapter
checks network traffic less frequently, reducing power consumption used.
When the slider is set to highest performance, the adapter tries to maintain
constant contact with the network, increasing network performance but
consuming correspondingly more power. If you check Let the adapter manage
power usage, the card will use the best setting available at any given time. The
polling interval is based on whether the system has received data recently. If no
data is being received, the polling interval becomes less frequent over time,
gradually decreasing power consumption.
Connection The Connection application allows more detailed checks of card performance than
is possible with the AirConnect Status application. Signal strength is displayed over
time, which lets you check the performance of the wireless link.
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Signal Strength tracks the signal strength in real time and displays a graph
showing the historical trend.
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Link Performance lets you run a ping test between the wireless client and
another IP device on the network. When the ping test is run to another wireless
device, the round trip ping time can give an idea of what the upper limit is for
connection speed.
Start Test starts a ping test using the information provided in the Test Count
and Host Address fields.
Test Count lets you select the number of pings to perform in testing link
performance.
Host Address lets you enter the IP address or host name of the system to
perform the ping test.
Link Performance displays the results of the ping test specified on this tab. A
graph indicating the round trip ping time of each ping and timing statistics
are shown.
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Status
16
Adapter Information The Adapter Information application lets you perform a wide range of adapter
configuration and monitoring tasks from a single user interface. The application
lets you configure the adapter, monitor performance, diagnose problems, and set
up system logging. Each screen has a category list that lets you select which
information is to be displayed in the window.
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Adapter provides basic information about the adapter and the current
hardware settings
Signal Quality updates in real time to indicate the current signal strength.
Adapter Information displays basic adapter information.
Hardware Properties indicate the hardware resources being used by the PC,
and hardware characteristics of the WLAN adapter (hardware revision, MAC
address, and adapter type).
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Known Access Points shows which access points your adapter can sense and
displays basic statistics for each. The display shows the access point addresses,
channel, a type/status indicator, noise, and signal. The access point is indicated
by a graphic of an access point transmitting on the left hand side of the list.
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Association displays statistics on the performance of the adapter related to
adapter to access point associations and roaming.
Association Statistics include the current number of associations, access point
counts, number of fill scans, number of partial scans, and the current access
point that the adapter is associated with.
Roaming Reasons lists the reason that the adapter roamed from access point to
access point.
Miscellaneous Statistics lets you see if the adapter is experiencing transmission
problems.
Reset Statistics clears and restarts all statistics counters.
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Transmit and Receive Statistics are concerned with the quality of the wireless
connection between the PC Card and the access point.
Transmit Statistics include the total host packets transmitted, information on
non-directed packets, information on directed packets, and the total number
of bytes transmitted.
Receive Statistics include the total host packets received, information on
non-directed packets, information on directed packets, and the total number
of bytes received.
The transmit and receive graph displays a histogram of the directed and
non-directed traffic at varying data rates.
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Diagnostics panel lets you perform low level tests to determine if the WLAN
hardware is functioning.
Select Function lets you choose a self-test or reset the adapter.
Execute Function performs the selection.
Results shows the results of the diagnostics.
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17
CHAPTER 5: SOFTWARE CONFIGURATION, TOOLS, AND UTILITIES
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Options lets you save adapter performance information in a file.
Enable Logging starts or stops logging to a group of HTML files on the system.
Log File Path is the current path to store the log files. The field is disabled when
logging is not turned on. Use Browse to select a Log File Path.
View Log Files selects the log file to view in the default browser.
Firmware Upgrade
The Adapter Firmware Upgrade tool lets you download and install firmware
updates that you have downloaded from the 3Com Customer Support Web site at
To run the card upgrade utility:
1 Open the Start menu.
2 Select Programs.
3 Select 3Com AirConnect.
4 Select AirConnect Upgrade Utility.
The upgrade utility lets you view information on the current firmware version of
the currently installed card and install firmware updates by selecting a firmware
file downloaded from the 3Com Web site.
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Firmware loaded in adapter displays the version information for the current
firmware on the adapter.
The ellipsis (...) button opens a browser so you can select a firmware file. The
new selection updates the Firmware Filename field.
Update initiates the update of the firmware on the adapter based using the
firmware file specified.
Encryption
The client and access point can be set for encryption to provide a level of security
to the data stream between the client and its associated AP.
Encryption
Configuration
Requirements
I
I
The encryption level (open, 40-bit, or 128-bit) must be the same on the
wireless client and the access point.
All shared keys on the wireless client must be the same as those on the access
point with which the client will associate. They must match exactly (key order
and hex-digit sequence).
I
The selected keys do not need to be the same among different clients and/or
access points.
Enabling Encryption on This procedure describes how to enable encryption on the wireless client. Refer to
the Wireless Client the Access Point User Guide for instructions on how to enable encryption on the
AP.
1 Go to Start > Settings > Control Panel > Network.
2 Highlight the AirConnect PC Card, and click on the Properties tab.
3 Click on the AirConnect tab.
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Encryption
18
4 Click on the Advanced button.
5 Select the Encryption tab.
6 Change the current Encryption setting from the default "No encryption" to 40-bit
or 128-bit or 40-bit.
7 Select Shared Keys.
8 Click OK in the Advanced Properties window to save changes.
9 Click OK to exit the 3Com AirConnect WLAN Easy Setup window.
10 Click OK to exit the Network window.
11 Reboot the system.
Encryption Upgrade If you are upgrading your wireless client from 40-bit encryption to 128-bit
Access Codes encryption, you must enter an access code to perform the upgrade. Until the
access code is entered, you can only enable or disable 40-bit encryption.
This procedure is not required for U.S. products.
Windows 95, Windows 98, Windows Me
1 Click the Network Neighborhood icon and open the Properties screen.
2 Click the Configuration tab.
3 Select (highlight) the AirConnect PC Card entry.
4 Click the Properties button. The LAN Adapter Setup screen appears.
5 Click the Advanced button. The Advanced Properties screen appears.
6 Click the Encryption tab.
7 Select the 128-bit encryption algorithm.
8 A pop-up screen appears, prompting you to enter an access code.
9 Enter the access code, then click OK.
10 Reboot the system.
Windows 2000
The procedure to enter access codes under Windows 2000 is identical to the one
above, except that in step 1, the screen to be opened is the Adapters screen.
Windows NT 4.0
1 Click the My Network Places icon.
2 Click the Local Area Connections icon to open the Local Area Connections screen.
3 Click the Configuration tab, and then click the Settings tab.
4 Click the Advanced button.
5 Click the Encryption tab.
6 Select the 128-bit encryption algorithm.
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19
CHAPTER 5: SOFTWARE CONFIGURATION, TOOLS, AND UTILITIES
7 A pop-up screen appears, prompting you to enter an access code.
8 Enter the access code, then click OK.
9 Reboot the system.
Ad Hoc Operation
Two or more wireless clients can be configured for direct wireless communication
without using an access point. Two types of ad hoc operation can be configured:
802.11 ad hoc and proprietary ad hoc.
802.11 Ad Hoc To configure your wireless client for 802.11 ad hoc operation:
1 Start the 3Com Launcher.
2 Open the 3Com AirConnect Settings screen.
3 For Operating Mode, select IBSS (802.11 Ad Hoc).
4 Enter the Wireless LAN Service Area. Be sure that the Wireless LAN Service Area is
identical on all wireless clients that are to communicate with each other in ad hoc
mode.
5 Open the 3Com AirConnect Connector Monitor screen.
6 Click the Known Peers tab. A list appears showing all wireless clients that are in
range, in the same operating mode (802.11 ad hoc), and having the same
Wireless LAN Service Area.
Proprietary Ad Hoc To configure your wireless client for proprietary ad hoc operation:
1 Start the 3Com Launcher.
2 Open the 3Com AirConnect Settings screen.
3 For Operating Mode, select Pseudo IBSS (Proprietary Ad Hoc).
4 Enter the desired channel. All wireless clients that are to connect to each other
using proprietary ad hoc mode must be set to the same channel.
5 Open the 3Com AirConnect Connector Monitor screen.
6 Click the Known Peers tab. A list appears showing all wireless clients that are in
range, in the same operating mode (proprietary ad hoc), and set to the same
channel.
Testing Ad Hoc To test your ad hoc connection:
Operation
1 Open the Link Performance screen from the 3Com launcher.
2 Enter the IP address of an associated client into the IP address field.
3 If desired, you can set a test count number, or set the test to be Once or
Continuous.
4 Click the Start Test button. The test screen displays the results of the ad hoc
connection test.
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INSTALLING THE PC CARD
6
Installing the PC Card
1 Insert the PC Card into the PC slot as shown.
2 Slide in the PC Card until it seats snugly. Align the card properly before putting it in
the slot. Insert the card firmly without forcing until it seats snugly.
CAUTION: Forcing a misaligned card into the slot can damage the computer or
the card.
Wireless PC Card LED
The PC Card LED (see the figure below) indicates the operational status of
the card.
Off
Slow Blinking
Fast Blinking
The PC Card is not
functioning, is disabled, to associate with an
or is not installed
correctly.
The card is attempting
The card is exchanging
data with an access
point or ad hoc wireless
client. The higher the
data rate, the faster the
blinking.
access point or ad hoc
wireless client.
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UPGRADE PROCEDURES
7
Introduction
This section describes the procedures for upgrading the wireless client from the
AirConnect version 1.0 or 1.5 product to version 2.0.
Four upgrade procedures are given, one procedure for each of four categories of
operating system:
I
I
I
I
Windows 95B (OSR 2)
Windows Millennium Edition (Windows Me) and Windows 98/98SE
Windows NT 4.0 Workstation/Server
Windows 2000 Professional
Windows 95B (OSR 2)
Wireless Client
Upgrade Procedure
Remove the old driver.
1 Under Device Manager, select Network Adapters.
2 Under Network Adapters, select the AirConnect card.
3 Select Remove, then reboot the PC.
Install the new driver.
1 Insert the Installation CD or 3.5" diskette into the PC.
2 Follow the instructions displayed on the screen to load the new driver. If one or
more dialog boxes pop up indicating a version conflict, always answer "yes" to
keep your existing files.
3 When prompted, enter the WLAN Service Area ID.
4 Remove the Installation CD or 3.5" diskette, insert the Windows 95B or 95C
installation diskette into the floppy drive.
5 Click OK when prompted. The PC will search for required operating system files on
the installation diskette. If one or more dialog boxes pop up indicating a version
conflict, always answer "yes" to keep your existing files.
Upgrade the 3Com Launcher.
1 Remove the Windows 95B or 95C installation diskette, and reinsert the Installation
CD or 3.5" diskette.
2 Go to Start > Run, enter <drive>:\setup.exe, and click OK.
3 Select Installation for Windows.
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23
CHAPTER 7: UPGRADE PROCEDURES
4 Select Install WLAN Applications.
5 Follow the instructions on the screen.
Upgrade the firmware.
1 With the Installation CD or diskette still inserted into the PC, select Start >
Programs > 3Com AirConnect > AirConnect Firmware Upgrade Utility.
2 Make sure that the AirConnect wireless PC Card is inserted in the PC.
3 Click the button to the right of the field labeled Firmware Filename, then go to the
Firmware > MU directory on the Installation CD or diskette.
4 In the Firmware\MU directory, select the upgrade file: 3compc.img
5 Click Update to begin the upgrade.
6 When prompted, reboot the system.
Windows Me,
Windows 98, and
Windows 98SE
Wireless Client
Upgrade Procedure
Remove the old driver.
1 Under Device Manager, select Network Adapters.
2 Under Network Adapters, select the AirConnect card.
3 Select Remove.
4 When prompted, select Yes to reboot the PC.
Install the new driver.
1 Insert the Installation CD or 3.5" diskette into the PC.
2 Follow the instructions displayed on the screen.
3 When prompted, enter the WLAN Service Area ID.
4 Remove the Installation CD or 3.5" diskette, insert the Windows 98 installation
diskette into the PC.
5 Click OK when prompted. The PC will search for required operating system files on
the installation diskette.
6 When prompted, reboot the PC.
Upgrade the 3Com Launcher.
1 Be sure that the Installation CD or 3.5" diskette is inserted in the PC.
2 Go to Start > Run.
3 Enter <drive>\setup.exe, then click OK.
4 Select Installation for Windows.
5 Select Install WLAN Applications.
6 Follow the instructions on the screen.
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Windows NT 4.0 Workstation/Server Wireless Client Upgrade Procedure
24
Upgrade the firmware.
1 With the Installation CD or diskette still inserted into the PC, select Start >
Programs > 3Com AirConnect > AirConnect Firmware Upgrade Utility.
2 Make sure that the AirConnect PC Card is inserted in the PC.
3 Click the button to the right of the field labeled Firmware Filename, then go to the
Firmware > MU directory on the Installation CD or diskette.
4 In the Firmware\MU directory, select the upgrade file: 3compc.img
5 Click Update to begin the upgrade.
6 When prompted, reboot the system.
Windows NT 4.0
Workstation/Server
Wireless Client
Upgrade Procedure
Remove the old driver.
1 Log on as Administrator.
2 In the Control Panel, select Network.
3 In the Network window, select the Adapters tab.
4 Select the AirConnect card, then select Remove.
5 Close the Network window.
6 Reboot the system.
Install the new driver.
1 In the Control Panel, select Network.
2 In the Network window, click the Adapters tab.
3 In the Adapters window, select Add.
4 Click the Have Disk button.
5 Insert the Installation CD or 3.5" diskette into the PC.
6 Type the drive letter in the entry field, then click OK.
7 When prompted, select the AirConnect PC Card entry.
8 When prompted, enter the WLAN Service Area ID.
9 To leave the Network window, click Close.
10 If TCP/IP is installed, you may be prompted to enter additional information
appropriate to your network.
Upgrade the 3Com Launcher.
1 Insert the Installation CD or 3.5" diskette.
2 If the CD or diskette does not Autorun, go to Start > Run, enter
<drive>:\setup.exe, then click OK.
3 Select Installation for Windows.
4 Select Install WLAN Applications.
5 Follow the instructions on the screen.
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25
CHAPTER 7: UPGRADE PROCEDURES
6 When prompted to restart the system select No.
7 Reboot the system using the Start > Shut Down sequence.
Upgrade the firmware.
1 With the Installation CD or diskette still inserted into the PC, select Start >
Programs > 3Com AirConnect > AirConnect Firmware Upgrade Utility.
2 Make sure that the AirConnect PC Card is inserted in the PC.
3 Click the button to the right of the field labeled Firmware Filename, then go to the
Firmware > MU directory on the Installation CD or diskette.
4 In the Firmware\MU directory, select the upgrade file: 3compc.img
5 Click Update to begin the upgrade.
6 When prompted, reboot the system.
Windows 2000
Professional Wireless
Client Upgrade
Procedure
Remove the old driver.
1 In the Control Panel, select System. The System Properties window opens.
2 In the Systems Properties window, click Hardware.
3 In the Hardware window, click the Device Manager button.
4 Expand the Network Adapters folder in the Device Manager window.
5 Select the 3Com AirConnect card listing and right-click it. A pop-up window
appears.
6 Select Uninstall in the pop-up window, then click OK when prompted.
7 Close the Device Manager window.
8 Reboot the system using the Start > Shut down > Restart sequence.
Install the new driver.
1 After reboot, the system should display a window indicating that it detects new
hardware (the PC Card).
2 A "Digital Signature Not Found" message window appears. Click Yes to continue
the installation procedure.
3 Insert the Installation CD or 3/5" diskette into the PC when prompted, the click
OK.
4 In the 3Com AirConnect WLAN Easy Setup window, enter the WLAN Service Area
ID.
5 Reboot the system using the Start > Shut down > Restart sequence.
Upgrade the 3Com Launcher.
1 Remove, and then reinsert the Installation CD or 3.5" diskette in the floppy drive.
2 If the diskette does not Autorun, go to Start > Run, enter <drive>:\setup.exe, then
click OK.
3 Select Installation for Windows.
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Windows 2000 Professional Wireless Client Upgrade Procedure
26
4 Select Install WLAN Applications.
5 Follow the instructions on the screen.
6 After setup is finished, reboot the system when prompted.
Upgrade the firmware.
1 With the Installation CD or diskette still inserted into the PC, select Start >
Programs > 3Com AirConnect > AirConnect Firmware Upgrade Utility.
2 Make sure that the AirConnect PC Card is inserted in the PC.
3 Click the button to the right of the field labeled Firmware Filename, then go to the
Firmware > MU directory on the Installation CD or diskette.
4 In the Firmware\MU directory, select the upgrade file: 3compc.img
5 Click Update to begin the upgrade.
6 Reboot the system when prompted.
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TECHNICAL SUPPORT
A
Online Technical
Services
3Com offers worldwide product support 24 hours a day, 7 days a week, through
the following online systems:
I
World Wide Web site
3Com FTP site
I
World Wide Web Site Access the latest networking information on the 3Com Corporation World Wide
Web site by entering the URL into your Internet browser:
This service provides access to online support information such as technical
documentation and software library, as well as support options ranging from
technical education to maintenance and professional services.
3Com FTP Site Download drivers, patches, software, and MIBs across the Internet from the
3Com public FTP site. This service is available 24 hours a day, 7 days a week.
To connect to the 3Com FTP site, enter the following information into your
FTP client:
I
I
I
Hostname: ftp.3com.com(or 192.156.136.12)
Username: anonymous
Password: <your Internet e-mail address>
A user name and password are not needed with Web browser software such as
Netscape Navigator and Internet Explorer.
Support from Your
Network Supplier
If additional assistance is required, contact your network supplier. Many suppliers
are authorized 3Com service partners who are qualified to provide a variety of
services, including network planning, installation, hardware maintenance,
application training, and support services.
When you contact your network supplier for assistance, have the following
information ready:
I
I
I
I
Product model name, part number, and serial number
A list of system hardware and software, including revision levels
Diagnostic error messages
Details about recent configuration changes, if applicable
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Support from 3Com
28
If you are unable to contact your network supplier, see the following section on
how to contact 3Com.
Support from 3Com
If you are unable to obtain assistance from the 3Com online technical resources or
from your network supplier, 3Com offers technical telephone support services. To
find out more about your support options, please call the 3Com technical
telephone support phone number at the location nearest you.
When you contact 3Com for assistance, have the following information ready:
I
I
I
I
Product model name, part number, and serial number
A list of system hardware and software, including revision levels
Diagnostic error messages
Details about recent configuration changes, if applicable
Below is a list of worldwide technical telephone support numbers:
Country
Telephone Number
Country
Telephone Number
Asia Pacific Rim
Australia
Hong Kong
India
P.R. of China
10800 61 00137 or
021 6350 1590
800 6161 463
1 800 678 515
800 933 486
Singapore
Indonesia
Japan
Malaysia
New Zealand
Pakistan
Philippines
+61 2 9937 5085
001 800 61 009
03 5783 1270
1800 801 777
0800 446 398
+61 2 9937 5085
1235 61 266 2602
S. Korea
From anywhere
in S. Korea:
From Seoul:
Taiwan, R.O.C.
Thailand
00798 611 2230
(0) 2 3455 6455
0080 611 261
001 800 611 2000
Europe
From anywhere in +31 (0)30 6029900 phone
Europe, call:
+31 (0)30 6029999 fax
From the following European countries, you may use the toll-free numbers:
Australia
Austria
Belgium
Denmark
Finland
1800 678 515
0800 297468
0800 71429
New Zealand
Norway
P.R. of China
Philippines
Poland
0800 446 398
800 11376
10 800 61 00137
1235 61 266 2602
0800 3111206
0800 831416
800 616 1463
0800 995014
00798 611 2230
900 983125
800 17309
0800 113153
0800 917959
0800 1821502
800 933 486
06800 12813
001 80061 009
1 800 553117
1 800 9453794
800 879489
France
Portugal
Germany
Hong Kong
Hungary
Indonesia
Ireland
Israel
Italy
Singapore
South Africa
South Korea
Spain
Sweden
020 795482
Switzerland
Taiwan, R.O.C.
Thailand
0800 55 3072
0080 611 261
001 800 611 2000
0800 966197
Malaysia
Netherlands
1800 801777
0800 0227788
U.K.
Latin America
Argentina
Brazil
Chile
Colombia
AT&T +800 666 5065
0800 13 3266
0800 13 3266
98012 2127
Mexico
Peru
Puerto Rico
Venezuela
AT&T +800 778 5573
AT&T +800 666 5065
800 666 5065
AT&T +800 666 5065
North America
1 800 527 8677
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29
APPENDIX A: TECHNICAL SUPPORT
Returning Products
for Repair
Before you send a product directly to 3Com for repair, you must first obtain a
Return Materials Authorization (RMA) number. Products sent to 3Com without
RMA numbers will be returned to the sender unopened, at the sender’s expense.
To obtain an RMA number, call or fax:
Country
Telephone Number
65 543 6500
Fax Number
Asia, Pacific Rim
65 543 6348
Europe, South Africa, and
Middle East
+ 44 1442 435860
+ 44 1442 435718
From the following European countries, you may call the toll-free numbers; select option
2 and then option 2:
Australia
Austria
Belgium
1800 678 515
0800 297468
0800 71429
Denmark
Finland
France
Germany
Hong Kong
Hungary
Indonesia
Ireland
800 17309
0800 113153
0800 917959
0130 821502
800 933 486
06800 12813
001 80061 009
1 800 553117
1 800 9453794
800 879489
Israel
Italy
Malaysia
Netherlands
New Zealand
Norway
P.R. of China
Philippines
Poland
Portugal
South Africa
South Korea
Spain
1800 801777
0800 0227788
0800 446 398
800 11376
10 800 61 00137
1235 61 266 2602
0800 3111206
0800 831416
0800 995014
00798 611 2230
900 983125
Sweden
020 795482
Switzerland
Taiwan, R.O.C.
Thailand
U.K.
0800 55 3072
0080 611 261
001 800 611 2000
0800 966197
Latin America
1 408 326 2927
1 800 527 8677
1 408 326 3355
1 408 326 7120
U.S.A. and Canada
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INDEX
Numbers
F
R
features
roaming
A
ad hoc
I
S
installation
setup
software
specification
Spectrum24 Adapter Configuration for
ad hoc operation
advanced properties
AirConnect
ISA WLAN adapter
B
T
L
technical support
testing
tools
C
configuration
configuring
M
mobile device
connection
tools
N
transferring AirConnect files to mobile
troubleshooting
D
O
overview
drivers
U
uninstalling
upgrading the wireless client
P
PC card
E
power-management modes
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31
INDEX
W
Windows CE
wireless client
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WARRANTY AND REGULATORY COMPLIANCE
3Com Corporation Limited Warranty
This warranty applies to customers located in the United States, Australia, Canada (except Quebec), Ireland, New Zealand, U.K.,
and other English language countries, and countries for which a translation into the local language is not provided
3Com AirConnect 11 Mbps Wireless LAN PC Card
HARDWARE
3Com warrants to the end user (“Customer”) that this hardware product will be free from defects in workmanship and
materials, under normal use and service, for the following length of time from the date of purchase from 3Com or its
authorized reseller:
Three (3) years
Spare Parts and Spares Kits are warranted for ninety (90) days
3Com’s sole obligation under this express warranty shall be, at 3Com’s option and expense, to repair the defective product or
part, deliver to Customer an equivalent product or part to replace the defective item, or if neither of the two foregoing options
is reasonably available, 3Com may, in its sole discretion, refund to Customer the purchase price paid for the defective product.
All products that are replaced will become the property of 3Com. Replacement products or parts may be new or reconditioned.
3Com warrants any replaced or repaired product or part for ninety (90) days from shipment, or the remainder of the initial
warranty period, whichever is longer.3Com’s sole obligation under this express warranty shall be, at 3Com’s option and
expense, to repair the defective product or part, deliver to Customer an equivalent product or part to replace the defective
item, or if neither of the two foregoing options is reasonably available, 3Com may, in its sole discretion, refund to Customer
the purchase price paid for the defective product. All products that are replaced will become the property of 3Com.
Replacement products may be new or reconditioned. 3Com warrants any replaced or repaired product or part for ninety (90)
days from shipment, or the remainder of the initial warranty period, whichever is longer.
SOFTWARE
3Com warrants to Customer that each software program licensed from it, except as noted below, will perform in substantial
conformance to its program specifications, for a period of ninety (90) days from the date of purchase from 3Com or its
authorized reseller. 3Com warrants the media containing software against failure during the warranty period. No updates are
provided. 3Com's sole obligation under this express warranty shall be, at 3Com's option and expense, to refund the purchase
price paid by Customer for any defective software product, or to replace any defective media with software which substantially
conforms to applicable 3Com published specifications. Customer assumes responsibility for the selection of the appropriate
applications program and associated reference materials. 3Com makes no warranty or representation that its software
products will meet Customer’s requirements or work in combination with any hardware or applications software products
provided by third parties, that the operation of the software products will be uninterrupted or error free, or that all defects in
the software products will be corrected. For any third party products listed in the 3Com software product documentation or
specifications as being compatible, 3Com will make reasonable efforts to provide compatibility, except where the
non-compatibility is caused by a "bug" or defect in the third party's product or from use of the software product not in
accordance with 3Com’s published specifications or user manual.
The site survey software is licensed "AS IS".
THIS 3COM PRODUCT MAY INCLUDE OR BE BUNDLED WITH (1) THIRD PARTY SOFTWARE, OR (2) 3COM SOFTWARE WHICH
IS USED WITH THE LINUX OPERATING SYSTEM, THE USE OF WHICH IS GOVERNED BY A SEPARATE END USER LICENSE
AGREEMENT. THIS 3COM WARRANTY DOES NOT APPLY TO SUCH THIRD PARTY SOFTWARE OR 3COM LINUX SOFTWARE.
FOR THE APPLICABLE WARRANTY, PLEASE REFER TO THE END USER LICENSE AGREEMENT GOVERNING THE USE OF SUCH
SOFTWARE OR THE ACCOMPANYING DOCUMENTATION RELATING TO SUCH SOFTWARE
YEAR 2000 WARRANTY
In addition to the Hardware Warranty and Software Warranty stated above, 3Com warrants that each product sold or licensed
to Customer on and after January 1, 1998 that is date sensitive will continue performing properly with regard to such date data
on and after January 1, 2000, provided that all other products used by Customer in connection or combination with the 3Com
product, including hardware, software, and firmware, accurately exchange date data with the 3Com product, with the
standard. If it appears that any product that is stated to meet this standard does not perform properly with regard to such date
data on and after January 1, 2000, and Customer notifies 3Com before the later of April 1, 2000, or ninety (90) days after
purchase of the product from 3Com or its authorized reseller, 3Com shall, at its option and expense, provide a software update
which would effect the proper performance of such product, repair such product, deliver to Customer an equivalent product to
replace such product, or if none of the foregoing is feasible, refund to Customer the purchase price paid for such product.
Any software update or replaced or repaired product will carry a Year 2000 Warranty for ninety (90) days after purchase or
until April 1, 2000, whichever is later.
OBTAINING WARRANTY
SERVICE
Customer must contact a 3Com Corporate Service Center or an Authorized 3Com Service Center within the applicable
warranty period to obtain warranty service authorization. Dated proof of purchase from 3Com or its authorized reseller may be
required. Products returned to 3Com's Corporate Service Center must be pre-authorized by 3Com with a User Service Order
(USO) number (or a Return Material Authorization (RMA) number or a Service Repair Order (SRO) number, whichever was
issued) marked on the outside of the package, and sent prepaid and packaged appropriately for safe shipment, and it is
recommended that they be insured or sent by a method that provides for tracking of the package. Responsibility for loss or
damage does not transfer to 3Com until the returned item is received by 3Com. The repaired or replaced item will be shipped
to Customer, at 3Com's expense, not later than thirty (30) days after 3Com receives the defective product, and 3Com will
retain risk of loss or damage until the item is delivered to Customer.
3Com shall not be responsible for any software, firmware, information, or memory data of Customer contained in, stored on,
or integrated with any products returned to 3Com for repair, whether under warranty or not.
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Dead- or Defective-on-Arrival. In the event a product completely fails to function or exhibits a defect in materials or
workmanship within the first forty-eight (48) hours of installation but no later than thirty (30) days after the date of purchase,
and this is verified by 3Com, it will be considered dead- or defective-on-arrival (DOA) and a replacement shall be provided by
advance replacement, but only if Customer provides a purchase order number, credit card number, or other method of
payment acceptable to 3Com, to be used if 3Com needs to charge Customer for the replacement, as explained below. The
replacement product will normally be shipped not later than three (3) business days after 3Com’s verification of the DOA
product, but may be delayed due to export or import procedures. The shipment of advance replacement products is subject to
local legal requirements and may not be available in all locations. When an advance replacement is provided and Customer fails
to return the original product to 3Com within fifteen (15) days after shipment of the replacement, 3Com will charge Customer
for the replacement product, at list price.
INCLUDED SERVICES: Telephone Support, with coverage for basic troubleshooting only, will be provided for ninety (90) days
from the date of purchase, on a commercially reasonable efforts basis. Telephone support is available from 3Com only if
Customer purchased this product directly from 3Com, or if Customer’s reseller is unable to provide telephone support. Please
refer to the Technical Support appendix in the User Guide for telephone numbers.
WARRANTIES EXCLUSIVE
IF A 3COM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER'S SOLE REMEDY FOR BREACH OF THAT
WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT 3COM'S OPTION. TO THE FULL
EXTENT ALLOWED BY LAW, THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER
WARRANTIES, TERMS, OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR
OTHERWISE, INCLUDING WARRANTIES, TERMS, OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, SATISFACTORY QUALITY, CORRESPONDENCE WITH DESCRIPTION, AND NON-INFRINGEMENT, ALL OF WHICH ARE
EXPRESSLY DISCLAIMED. 3COM NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER
LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS.
3COM SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED
DEFECT OR MALFUNCTION IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER'S OR ANY THIRD PERSON'S
MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO OPEN, REPAIR OR MODIFY THE
PRODUCT, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING, POWER
CUTS OR OUTAGES, OTHER HAZARDS, OR ACTS OF GOD.
LIMITATION OF LIABILITY
TO THE FULL EXTENT ALLOWED BY LAW, 3COM ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER
BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR
PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR
DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE,
USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS PRODUCTS, EVEN IF 3COM OR ITS AUTHORIZED RESELLER HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR REFUND OF THE
PURCHASE PRICE PAID, AT 3COM'S OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY
REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE.
DISCLAIMER
Some countries, states, or provinces do not allow the exclusion or limitation of implied warranties or the limitation of incidental
or consequential damages for certain products supplied to consumers, or the limitation of liability for personal injury, so the
above limitations and exclusions may be limited in their application to you. When the implied warranties are not allowed to be
excluded in their entirety, they will be limited to the duration of the applicable written warranty. This warranty gives you
specific legal rights which may vary depending on local law.
GOVERNING LAW
This Limited Warranty shall be governed by the laws of the State of California, U.S.A. excluding its conflicts of laws principles
and excluding the United Nations Convention on Contracts for the International Sale of Goods.
3Com Corporation
5400 Bayfront Plaza
Santa Clara, CA 95054
(408) 326-5000
January 3, 2000
Regulatory Compliance Information
RADIO FREQUENCY
INTERFERENCE REQUIREMENTS
This device has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the Federal
Communications Commissions Rules and Regulation. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his own expense.
However, there is no guarantee that interference will not occur in a particular installation. If the equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
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Re-orient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
CANADA
This Class A digital apparatus meets the requirements of the Canadian Interference-Causing Equipment Regulations.
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CE MARKING AND EUROPEAN
UNION COMPLIANCE
Products intended for sale within the European Union are marked with the CEMark which indicates compliance to applicable
Directives and European Normes (EN), as follows. Amendments to these Directives or ENs are included: Normes (EN), as follows.
Applicable Directives:
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Electromagnetic Compatibility Directive 89/336/EEC
Low Voltage Directive 73/23/EEC
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Applicable Standards:
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EN 55 022 - Limits and Methods of Measurement of Radio Interference Characteristics of Information technology
Equipment
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EN 50 082-1 - Electromagnetic Compatibility - Generic Immunity Standard, Part 1: Residential, commercial, Light Industry
IEC 801.2 - Electromagnetic Compatibility for Industrial Process Measurement and Control Equipment Part 2: Electrostatic
Discharge Requirements
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IEC 801.3 - Electromagnetic Compatibility for Industrial Process Measurement and Control Equipment Part 3: Radiated
Electromagnetic Field Requirements
IEC 801.4 - Electromagnetic Compatibility for Industrial Process Measurement and Control Equipment Part 4: Electrical Fast
Transients Requirements
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EN 60 950 + Amd 1 + Amd 2 - Safety of Information Technology Equipment Including Electrical Business Equipment
EN 60 825-1 (EN 60 825) - Safety of Devices Containing Lasers
3Com End User Software License Agreement
IMPORTANT: Read Before Using This Product
YOU SHOULD CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS BEFORE USING THIS PRODUCT. IT
CONTAINS SOFTWARE, THE USE OF WHICH IS LICENSED BY 3COM CORPORATION (“3COM”) TO ITS CUSTOMERS FOR
THEIR USE ONLY AS SET FORTH BELOW. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS
AGREEMENT, DO NOT USE THE SOFTWARE. USING ANY PART OF THE SOFTWARE INDICATES THAT YOU ACCEPT
THESE TERMS.
LICENSE: 3Com grants you a nonexclusive license to use the accompanying software program(s) (the “Software”) subject to
the terms and restrictions set forth in this License Agreement. You are not permitted to lease, rent, distribute or sublicense the
Software or to use the Software in a time-sharing arrangement or in any other unauthorized manner. Further, no license is
granted to you in the human readable code of the Software (source code). Except as provided below, this License Agreement
does not grant you any rights to patents, copyrights, trade secrets, trademarks, or any other rights in respect to the Software.
The Software is licensed to be used on any workstation or any network server owned by or leased to you, provided that the
Software is used only in connection with a 3Com adapter. You may reproduce and provide one (1) copy of the Software and
supporting documentation for each such workstation or network server on which the Software is used as permitted hereunder.
Otherwise, the Software and supporting documentation may be copied only as essential for backup or archive purposes in
support of your use of the Software as permitted hereunder. You must reproduce and include all copyright notices and any
other proprietary rights notices appearing on the Software and the supporting documentation on any copies that you make.
NO ASSIGNMENT; NO REVERSE ENGINEERING: You may not transfer or assign the Software and/or this License Agreement
to another party without the prior written consent of 3Com. If such consent is given and you transfer or assign the Software
and/or this License Agreement, then you must at the same time either transfer any copies of the Software as well as the
supporting documentation to the same party or destroy any such materials not transferred. Except as set forth above, you may
not transfer or assign the Software or your rights under this License Agreement.
Modification, reverse engineering, reverse compiling, or disassembly of the Software is expressly prohibited. However, if you
are a European Community (“EC”) resident, information necessary to achieve interoperability of the Software with other
programs within the meaning of the EC Directive on the Legal Protection of Computer Programs is available to you from 3Com
upon written request.
EXPORT RESTRICTIONS: You agree that you will not export or re-export the Software or accompanying documentation (or
any copies thereof) or any products utilizing the Software or such documentation in violation of any applicable laws or
regulations of the United States and the country in which you obtained them.
The 3Com product and/or software covered by this agreement may contain encryption code which is unlawful to export from
the US or Canada without an approved US Department of Commerce export license. You agree that you will not export,
reexport, either physically or electronically, any encrypted product without an approved export license.
TRADE SECRETS; TITLE: You acknowledge and agree that the structure, sequence and organization of the Software are the
valuable trade secrets of 3Com and its suppliers. You agree to hold such trade secrets in confidence. You further acknowledge
and agree that ownership of, and title to, the Software and all subsequent copies thereof regardless of the form or media are
held by 3Com and its suppliers.
UNITED STATES GOVERNMENT LEGEND: All technical data and computer software are commercial in nature and developed
solely at private expense. The Software is delivered as “Commercial Computer Software” as defined in DFARS 252.227-7014
(June 1995) or as a “commercial item” as defined in FAR 2.101(a) and as such is provided with only such rights as are provided
in this License Agreement, which is 3Com’s standard commercial license for the Software. Technical data is provided with
limited rights only as provided in DFAR 252.227-7015 (Nov. 1995) or FAR 52.227-14 (June 1987), whichever is applicable. You
agree not to remove or deface any portion of any legend provided on any licensed program or documentation delivered to you
under this License Agreement.
TERM AND TERMINATION: This license will expire fifty (50) years from the date that you first use the Software, if it is not
earlier terminated. You may terminate it at any time by destroying the Software and documentation together with all copies
and merged portions in any form. It will also terminate immediately if you fail to comply with any term or condition of this
License Agreement. Upon such termination you agree to destroy the Software and documentation, together with all copies
and merged portions in any form.
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GOVERNING LAW: This License Agreement shall be governed by the laws of the State of California as such laws are applied to
agreements entered into and to be performed entirely within California between California residents and by the laws of the
United States. You agree that the United Nations Convention on Contracts for the International Sale of Goods (1980) is hereby
excluded in its entirety from application to this License Agreement.
LIMITED WARRANTY; LIMITATION OF LIABILITY: All warranties and limitations of liability applicable to the Software are as
stated on the Limited Warranty Card or in the product manual, whether in paper or electronic form, accompanying the
Software. Such warranties and limitations of liability are incorporated herein in their entirety by this reference.
SEVERABILITY: In the event any provision of this License Agreement is found to be invalid, illegal or unenforceable, the
validity, legality and enforceability of any of the remaining provisions shall not in any way be affected or impaired and a valid,
legal and enforceable provision of similar intent and economic impact shall be substituted therefor.
ENTIRE AGREEMENT: This License Agreement sets forth the entire understanding and agreement between you and 3Com,
supersedes all prior agreements, whether written or oral, with respect to the Software, and may be amended only in a writing
signed by both parties.
3Com is a registered trademark of 3Com Corporation.
3Com Corporation, 5400 Bayfront Plaza, P.O. Box 58145, Santa Clara, CA 95052-8145. (408) 326-5000
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