Philips BRILLIANCE 221B3 User Manual

221B3

www.philips.com/welcome

EN User manual

Customer care and warranty

Troubleshooting & FAQs

1.Important

‡ꢀ Please use approved power cord provided

by Philips all the time. If your power cord

is missing, please contact with your local

service center. (Please refer to Customer

Care Consumer Information Center.)

1. Important

This electronic user’s guide is intended for

anyone who uses the Philips monitor.Take time

to read this user manual before you use your

monitor. It contains important information and

notes regarding operating your monitor.

‡ꢀ Do not subject the monitor to severe

vibration or high impact conditions during

operation.

The Philips guarantee applies provided the

product is handled properly for its intended use,

in accordance with its operating instructions

and upon presentation of the original invoice

or cash receipt, indicating the date of purchase,

dealer’s name and model and production

number of the product.

‡ꢀ Do not knock or drop the monitor during

operation or transportation.

Maintenance

‡ꢀ To protect your monitor from possible

damage, do not put excessive pressure

on the Monitor panel. When moving your

monitor, grasp the frame to lift; do not lift

the monitor by placing your hand or fingers

on the Monitor panel.

1.1 Safety precautions and mainte-

nance

‡ꢀ Unplug the monitor if you are not going to

use it for an extensive period of time.

Warnings

Use of controls, adjustments or procedures

other than those specified in this documentation

may result in exposure to shock, electrical

hazards and/or mechanical hazards.

‡ꢀ Unplug the monitor if you need to clean it

with a slightly damp cloth.The screen may

be wiped with a dry cloth when the power

is off. However, never use organic solvent,

such as, alcohol, or ammonia-based liquids

to clean your monitor.

Read and follow these instructions when

connecting and using your computer monitor.

‡ꢀ To avoid the risk of shock or permanent

damage to the set, do not expose the

monitor to dust, rain, water, or excessive

moisture environment.

Operation

‡ꢀ Risk of electric shock or fire!

‡ꢀ Keep the monitor out of direct sunlight

and away from stoves or any other heat

source.

‡ꢀ If your monitor gets wet, wipe it with dry

cloth as soon as possible.

‡ꢀ If foreign substance or water gets in

your monitor, please turn the power off

immediately and disconnect the power

cord.Then, remove the foreign substance

or water, and send it to the maintenance

center.

‡ꢀ Remove any object that could fall into

ventilation holes or prevent proper cool-

ing of the monitor’s electronics.

‡ꢀ Do not block the ventilation holes on the

cabinet.

‡ꢀ When positioning the monitor, make

sure the power plug and outlet are easily

accessible.

‡ꢀ Do not store or use the monitor in

locations exposed to heat, direct sunlight or

extreme cold.

‡ꢀ If turning off the monitor by detaching the

power cable or DC power cord, wait for 6

seconds before attaching the power cable

or DC power cord for normal operation.

‡ꢀ In order to maintain the best performance

of your monitor and use it for a longer life-

time, please use the monitor in a location

that falls within the following temperature

and humidity ranges.

1.Important

Temperature: 0-40°C 32-95°F

Humidity: 20-80% RH

1.2 Notational Descriptions

The following subsections describe notational

conventions used in this document.

‡ꢀ IMPORTANT: Always activate a moving

screen saver program when you leave

your monitor unattended. Always activate

a periodic screen refresh application

if your monitor will display unchanging

static content. Uninterrupted display of

still or static images over an extended

period may cause "burn in", also known as

"after-imaging" or "ghost imaging", on your

screen. "Burn-in", "after-imaging", or "ghost

imaging" is a well-known phenomenon in

Monitor panel technology. In most cases,

the "burned in" or "after-imaging" or "ghost

imaging" will disappear gradually over a

period of time after the power has been

switched off.

Notes, Cautions andWarnings

Throughout this guide, blocks of text may be

accompanied by an icon and printed in bold or

italic type.These blocks contain notes, cautions

or warnings.They are used as follows:

Note

This icon indicates important information and

tips that help you make better use of your

computer system.

Caution

This icon indicates information that tells you

how to avoid either potential damage to

hardware or loss of data.

Warning

Severe” burn-in” or “after-image” or “ghost

image” symptoms will not disappear and cannot

be repaired.The damage mentioned above is

not covered under your warranty.

Warning

This icon indicates the potential for bodily harm

and tells you how to avoid the problem.

Some warnings may appear in alternate formats

and may not be accompanied by an icon. In such

cases, the specific presentation of the warning is

mandated by the relevant regulatory authority.

Service

‡ꢀ The casing cover should be opened only

by qualified service personnel.

‡ꢀ If there is any need for any document for

repair or integration, please contact with

your local service center. (please refer to

the chapter of "Consumer Information

Center")

‡ꢀ For transportation information, please refer

to "Technical Specifications".

‡ꢀ Do not leave your monitor in a car/trunk

under direct sun light.

Note

Consult a service technician if the monitor

does not operate normally, or you are not sure

what procedure to take when the operating

instructions given in this manual have been

followed.

1.Important

Recycling Information for Customers

Your display is manufactured with high quality

materials and components which can be

recycled and reused.

To learn more about our recycling program

please visit www.philips.com/about/sustainability/

1.3 Disposal of product and packing

material

Waste Electrical and Electronic Equipment -

WEEE

recycling.

This marking on the product or on its

packaging illustrates that, under European

Directive 2002/96/EC governing used electrical

and electronic appliances, this product may

not be disposed of with normal household

waste.You are responsible for disposal of

this equipment through a designated waste

electrical and electronic equipment collection.

To determine the locations for dropping off

such waste electrical and electronic, contact

your local government office, the waste disposal

organization that serves your household or the

store at which you purchased the product.

Your new monitor contains materials that can

be recycled and reused. Specialized companies

can recycle your product to increase the

amount of reusable materials and to minimize

the amount to be disposed of.

All redundant packing material has been

omitted.We have done our utmost to make the

packaging easily separable into mono materials.

Please find out about the local regulations on

how to dispose of your old monitor and packing

from your sales representative.

2. Setting up the monitor

2. Hold the monitor base stand with both

hands and firmly insert the base stand into

the base column.

2. Setting up the monitor

2.1 Installation

Package contents

www.philips.com/welcome

221B3

Quick

Start

3. Attach the monitor base stand to the base

column then fasten base stand.

ati

Caution

Do not release the height adjustment pin lock

DVI (optional)

VGA (optional)

from the base column before the base stand is

firmly fixed.

Install base stand

DON’T

1. Place the monitor face down a smooth

surface taking care to avoid scratching or

damaging the screen.

2. Setting up the monitor

Connecting to your PC

2.2 Operating the monitor

Kensington anti-thief lock

Power switch

AC power input

Audio input

DVI-D input

D-sub input

USB upstream

Earphone

USB downstream

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Front view product description

To access the OSD menu

Return to previous OSD level.

Power sensor

To switch monitor’s power ON

and OFF.

Connect to PC

1. Turn off your computer and unplug its

power cord.

To adjust the OSD menu.

2. Connect theVGA or DVI signal cable for

video connection.

To adjust volume of the display.

3. Connect the Audio cable for audio

connection.

SmartImage.There are 6 modes

to be selected: Office, Photo,

Movie, Game, Economy, Off.

4. Plug the power cord into a nearby AC

power outlet.

5. Connect the USB upstream port on

the monitor and the USB port on your

computer with a USB cable.The USB

downstream port is now ready for any USB

device to plug in.

6. Turn on your computer and monitor. If the

monitor displays images, the installation is

done.

2. Setting up the monitor

Main menu

PowerSensor

Sub menu

Description of the On Screen Display

Off

0, 1, 2, 3, 4

What is On-Screen Display (OSD)?

VGA

DVI

Input

On-Screen Display (OSD) is a feature in all

Philips Monitors. It allows an end user to adjust

screen performance or select functions of

the monitors directly through an on-screen

instruction window.A user friendly on screen

display interface is shown as below:

Wide Screen, 4:3

Picture Format

Picture

0~100

Brightness

Contrast

0~100

SmartContrast

Gamma

On, Off

1.8, 2.0, 2.2, 2.4, 2.6

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Stand Alone

Mute

On, Off

Audio

Color

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Color Temperature

5000K, 6500K, 7500K, 8200K,

9300K, 11500K

sRGB

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Red: 0~100

User Define

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Green: 0~100

Blue: 0~100

Language

English Español, Français, Deutsch, Italiano,

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Português, Русский

0~100

Horizontal

Vertical

OSD Settings

0~100

Basic and simple instruction on the control

keys

Off, 1, 2, 3, 4

5, 10, 20, 30, 60

Transparency

OSD Time out

In the OSD shown above, users can press

buttons at the front bezel of the monitor to

move the cursor, or press OK to confirm the

choice or adjustment.

Auto

Setup

0, 1, 2, 3, 4

Power LED

H. Position

V. Position

0~100

The OSD Menu

Phase

0~100

Below is an overall view of the structure of

the On-Screen Display.You can use this as a

reference when you want to work your way

around the different adjustments later on.

0~100

Clock

Resolution Notification

On, Off

Yes, No

Reset

Information

2. Setting up the monitor

Resolution notification

Height adjustment

This monitor is designed for optimal

performance at its native resolution, 1920 x

1080 at 60 Hz.When the monitor is powered

on at a different resolution, an alert is displayed

on screen: Use 1920 x 1080 at 60 Hz for best

results.

Display of the native resolution alert can be

switched off from Setup in the OSD (On

Screen Display) menu.

70mm

Physical Function

Tilt

Note

Remove the height adjustment pin lock before

adjusting the height.

Insert the height adjustment pin lock before

lifting the monitor.

Swivel

-65

2. Setting up the monitor

3. Release the lock of base stand then pull the

base stand away from the base column.

2.3 Remove Base Stand and Base

Remove the Base Stand

Before you start disassembling the monitor

base, please follow the instructions below to

avoid damage or injury.

1. Extend the monitor base to its maximum

height.

70mm

Remove the Base

2. Place the monitor face down on a smooth

surface, taking care to avoid scratching or

damaging the screen.Then lift the monitor

stand.

Condition:

ForVESA standard mounting applications.

‡

1. Remove the 8 screw covers.

2. Setting up the monitor

2. Remove the 4 screws and then remove the

base from the monitor.

100mm

Note

This monitor accepts a 100mm x 100mm

VESA-Compliant mounting interface.

3. Image Optimization

1. Press

screen display.

2. Keep pressing

to launch the SmartImage on

3. Image Optimization

to toggle between Office,

Photo, Movie, Game, Economy and Off.

3.1 SmartImage

3. The SmartImage on screen display will

remain on screen for 5 seconds, or you can

also press "OK" to make confirmation.

What is it?

SmartImage provides presets that optimize

display for different types of content, dynamically

adjusting brightness, contrast, color and

sharpness in real time.Whether you're working

with text applications, displaying images or

watching a video, Philips SmartImage delivers

great optimized monitor performance.

4. When SmartImage is enabled, the sRGB

scheme is disabled automatically.To use

sRGB, you need to disable SmartImage

with the

your monitor.

Except using

button at the front bezel of

key to scroll down, you can also

press

buttons to choose and press “OK”

Why do I need it?

to confirm selection and close the SmartImage

OSD.

You want a monitor that delivers optimized

display all your favorite types of content,

SmartImage software dynamically adjust

brightness, contrast, color and sharpness in

real time to enhance your monitor viewing

experience.

There are six modes to select: Office, Photo,

Movie, Game, Economy and Off.

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How does it work?

SmartImage is an exclusive, leading edge Philips

technology that analyzes the content displayed

on your screen. Based on a scenario you select,

SmartImage dynamically enhances the contrast,

color saturation and sharpness of images to

enhance the contents being displayed - all in

real time with the press of a single button.

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How to enable SmartImage?

3. Image Optimization

vꢀ Office: Enhances text and dampens

brightness to increase readability and

reduce eye strain.This mode significantly

enhances readability and productivity when

you’re working with spreadsheets, PDF files,

scanned articles or other general office

applications.

3.2 SmartContrast

What is it?

Unique technology that dynamically analyzes

displayed content and automatically optimizes

a Monitor's contrast ratio for maximum visual

clarity and viewing enjoyment, stepping up

backlighting for clearer, crisper and brighter

images or dimming backlighting for clear display

of images on dark backgrounds.

vꢀ Photo: This profile combines color

saturation, dynamic contrast and sharpness

enhancement to display photos and other

images with outstanding clarity in vibrant

colors - all without artifacts and faded

colors.

Why do I need it?

You want the very best visual clarity and

viewing comfort for every type of content.

SmartContrast dynamically controls contrast

and adjusts backlighting for clear, crisp, bright

gaming and video images or displays clear,

readable text for office work. By reducing your

monitor's power consumption, you save on

energy costs and extend the lifetime of your

monitor.

vꢀ Movie: Ramped up luminance, deepened

color saturation, dynamic contrast and

razor sharpness displays every details in

darker areas of your videos without color

washout in brighter areas maintaining a

dynamic natural values for the ultimate

video display.

vꢀ Game: Turn on over drive circuit for best

response time, reduce jaggy edges for fast

moving objects on screen, enhance contrast

ratio for bright and dark scheme, this

profile delivers the best gaming experience

for gamers.

How does it work?

When you activate SmartContrast, it will analyse

the content you are displaying in real time to

adjust colors and control backlight intensity.This

function will dynamically enhance contrast for a

great entertainment experience when viewing

videos or playing games.

vꢀ Economy: Under this profile, brightness,

contrast are adjusted and backlighting

finetuned for just right display of everyday

office applications and lower power

consumption.

vꢀ Off: No optimization by SmartImage.

3. Image Optimization

‡ꢀ You can go to Plug-in menu to launch

3.3 Philips SmartControl Premium

wizard later on as well.

The new SmartControl Premium software

by Phillips allows you to control your monitor

via an easy to use on-screen graphic interface.

Complicated adjustments are a thing of the

past as this user friendly software guides you

through fine-tuning resolution, Color calibration,

Clock/Phase adjustments, RGB White point

adjustment, etc.

‡ꢀ You can adjust more options without

wizard by Standard pane.

Equipped with latest technology in core

algorithm for fast processing and response, this

Windows 7 compliant eye catching animated

Icon based software is ready to enhance your

experience with Philips monitors!

Installation

vꢀ Follow the instruction and complete the

installation.

vꢀ You can launch after installation is

completed.

Start with Standard pane

Adjust menu

vꢀ If you want to launch later, you can either

click the shortcut on desktop or toolbar.

‡ꢀ Adjust Menu allow you to adjust Bright-

ness, Contrast, Focus, Position and Reso-

lution.

‡ꢀ You can follow the instruction and do the

adjustment.

‡ꢀ Cancel prompts user if you want to cancel

installation.

First launch -Wizard

‡ꢀ The first time after installation of Smart-

Control Premium, it will automatically go

to Wizard for first time launch.

‡ꢀ The wizard will guide you through adjust-

ment your monitor performance step by

step.

3. Image Optimization

Color menu

‡ꢀ Color Menu allow you to adjust RGB,

Black Level, White Point, Color Calibra-

tion, and SmartImage (Please refer to

SmartImage section).

‡ꢀ You can follow the instruction and do the

adjustment.

‡ꢀ Refer to below table for sub-menu item

base on your input.

‡ꢀ Example for Color Calibration.

3. Image Optimization

1. "Show Me" starts color calibration tutorial.

2. Start - starts the 6-step color calibration

sequence.

3. QuickView loads the before/after images.

4. To return to Color home pane, click the

Cancel button.

5. Enable color calibration - by default is on.

If unchecked, does not allow for color

calibration to happen, dimes out start and

quick view buttons.

6. Must have patent info in calibration screen.

First color Calibration Screen

‡ꢀ Previous button is disabled until the sec-

ond color screen.

‡ꢀ Next goes to the succeeding target

(6-targets).

‡ꢀ Finally go to file > Presets pane.

‡ꢀ Cancel closes the UI and returns to the

plug in page.

3. Image Optimization

SmartImage

Theft Deterrence Pane will only be active when

selectingTheft Deterrence Mode from the

drop-down Plug Ins menu.

Allows user to change setting for better display

setting based on content.

When Entertainment is set, SmartContrast and

SmartResponse are enabled.

To enableTheft Deterrence, clicking Enable

Theft Deterrence Mode button brings up the

following screen:

ECO

‡ꢀ User can enter PIN between 4 and 9 digits

numbers only.

‡ꢀ After entering PIN, Accept button takes

user to the pop-up dialog box on the fol-

lowing page.

‡ꢀ Minimum minutes set to 5. Slider set to 5

by default.

‡ꢀ Does not require the display be attached

to a different host to go into Theft Deter-

rence mode.

3. Image Optimization

‡ꢀ Displays current preference settings.

‡ꢀ A checked box enables the feature. The

check box is a toggle.

‡ꢀ Enable Context Menu on desktop is

checked (On) by default. Enable Context

menu displays SmartControl Premium se-

lections for Select Preset and Tune Display

in the desktop right-click context menu.

Disabled removes SmartControl Premium

from the right click context menu.

‡ꢀ Enable Task Tray icon is checked (On) by

default. Enable context menu shows the

task tray menu for SmartControl Pre-

mium. A right click on the task tray icon

displays the menu options for Help, Tech-

nical Support, Check for Update, About,

and Exit. When Enable task tray menu is

disabled, the task tray icon will only display

EXIT.

After creating PIN, theTheft Deterrence pane

will indicateTheft Deterrence Enabled and

provide PIN Options button:

‡ꢀ Theft Deterrence Enabled is displayed.

‡ꢀ Run at Startup is checked (On) by default.

When disabled, SmartControl Premium

will not launch at start or be in the task

tray. The only way to launch SmartControl

Premium is either from the desktop short

cut or from the program file. Any preset

set to run at startup will not load when

this box is unchecked (Disabled).

‡ꢀ Disable Theft Deterrence Mode opens

pane screen on next page.

‡ꢀ PIN Options button only available after

user creates PIN, button opens secure

PIN web site.

Options>Preferences - Will only be active

when selecting Preferences from the drop-

down Options menu. On a non-supported

display capable of DDC/CI, only the Help and

Options tabs are available.

‡ꢀ Enable transparency mode (Windows 7,

Vista, XP). Default is 0% Opaque.

3. Image Optimization

Options>Input - Will only be active when

selecting Input from the drop-down Options

menu. On a non-supported display capable of

DDC/CI, only the Help and Options tabs are

available.All other SmartControl Premium tabs

are not available.

Options>Audio - Will only be active when

selecting Audio from the drop-down Options

menu.

On a non-supported display capable of DDC/

CI, only the Help and Options tabs are available.

Option>Auto Pivot

‡ꢀ Display the Source instruction pane and

current input source setting.

‡ꢀ On single input displays, this pane will not

be visible.

3. Image Optimization

Help>User Manual - Will only be active when

selecting User Manual from the drop-down

Help menu. On a non-supported display

capable of DDC/CI, only the Help and Options

tabs are available.

Context Sensitive menu

The Context Sensitive menu is Enabled by

default. If Enable Context Menu has been

checked in the Options>Preferences pane, then

the menu will be visible.

The Context Menu has four entries:

‡ꢀ SmartControl Premium - When selected

the About Screen is displayed.

‡ꢀ Select Preset - Provides a hierarchical

menu of saved presets for immediate

use. A check mark shows the currently

selected preset. Facoty Preset can also be

called from the drop down menu.

Help>Version - Will only be active when

selectingVersion from the drop- down Help

menu. On a non-supported display capable of

DDC/CI, only the Help and Options tabs are

available.

‡ꢀ Tune Display - Opens the SmartControl

Premium control panel.

‡ꢀ SmartImage - Check current settings, Of-

fice, Photo, Movie, Game, Economy, Off.

TaskTray Menu Enabled

The task tray menu can be displayed by right-

clicking on the SmartControl Premium icon

from the task tray. Left Click will launch the

application.

3. Image Optimization

The task tray has five entries:

3.4 SmartDesktop Guide

‡ꢀ Help - Access to User Manual file: Open

User Manual file using the default browser

window.

SmartDesktop

SmartDesktop is in SmartControl Premium.

Install SmartControl Premium and select

SmartDesktop from Options.

‡ꢀ Technical Support - displays the tech sup-

port page.

‡ꢀ Check for Update - takes the user to PDI

Landing and checks the user’s version

against the most current available.

‡ꢀ About - Displays detailed reference infor-

mation: product version, release informa-

tion, and product name.

‡ꢀ Exit - Close SmartControl Premium.

To run SmartControl Premium again

either select SmartControl Premium

from Program menu, double-click the

desktop PC icon or restart the system.

‡ꢀ Align to partition check box will enable

automatic alignment for the window when

dragged into the defined partition.

‡ꢀ Select the desired partition by clicking on

the icon. The partition will be applied to

the desktop and the icon will be high-

lighted.

TaskTray Menu Disabled

When theTaskTray is disabled in the preference

folder, only the EXIT selection is available.To

completely remove SmartControl Premium

from the task tray, disable Run at Startup in

Options>Preferences.

vꢀ Identify provides a quick way to view the

grid.

3. Image Optimization

Drag and DropWindows

Title Bar Options

Once the partitions are configured and Align to

partition is selected a window can be dragged

into the region and it will automatically align.

When the window and mouse cursor are within

the region, the region will become highlighted.

Desktop partition can be accessed from the title

bar of the active window. This provides a quick

and easy way to manage the desktop as well as

sending any window to any partition without

having to drag and drop. Move the cursor into

the active window’s title bar to access the drop

down menu.

Note

If the outline of the region is not visible when

dragging the window,“Show windows contents

while dragging” is disabled. To enable:

1. In Control Panel, click System.

Right Click Menu

2. Click Advanced system settings (ForVista

& Win7 OS, this is located on the left

sidebar).

Right click on the Desktop Partition icon to

view the drop down menu.

3. In Performance section, click Settings.

4. In the box, check Show window contents

while dragging, and click OK.

Other alternative path:

Vista:

Control Panel > Personalization > Window

Color and Appearance > Click "Open Classic

appearance properties for more color options"

> Click "Effects" button > check Show window

contents while dragging.

‡ꢀ Find Windows – In some cases, the user

may have sent multiple windows to the

same partition. Find Windows will show

all open windows and move the selected

window to the forefront.

XP:

‡ꢀ Desktop Partition – Desktop Partition

shows the current selected partition and

allows the user to quickly change to any of

the partitions shown in the drop down.

Display Properties>Appearance>Effects...>

check Show window contents while dragging.

Win 7:

No other alternative path available.

3. Image Optimization

Note

If more than one display is attached, the user

can select the targeted display to change the

partition. The highlighted icon represents the

current active partition.

‡ꢀ Identify Partition – Displays the outline

grid on the desktop for the current parti-

tion.

‡ꢀ Align On/Align Off – Enables/disables the

drag and drop auto align feature.

‡ꢀ Exit – Closes Desktop Partition and Dis-

play Tune. To re-initialize, launch Display

Tune from the start menu or short cut on

the desktop.

Left Click Menu

Left click on the Desktop Partition icon to

quickly send the active window to any partition

without having to drag and drop. Releasing the

mouse will send the window to the highlighted

partition.

‡ꢀ Find Windows – In some cases, the user

may have sent multiple windows to the

same partition. Find Window will show

all open windows and move the selected

window to the forefront.

‡ꢀ Desktop Partition – Desktop Partition

shows the current selected partition and

allows the user to quickly change to any of

the partitions shown in the drop down.

‡ꢀ Identify Partition – Displays the outline

grid on the desktop for the current parti-

tion.

TaskTray Right Click

The task tray also contains most of the features

supported in the title bar (with the exception

of automatically sending a window to any

partition).

‡ꢀ Align On/Align Off – Enables/disables the

drag and drop auto align feature.

3. Image Optimization

SmartDesktop Partition Definitions

Name

Description

Image

Full Desktop

Applies all settings to the entire desktop.

Vertical

Assesses the screen resolution and divides the display

into two evenly sized vertical regions.

For 90/270 maintain vertical configuration.

Horizontal

VerticalTriple

Assesses the screen resolution and divides the display

into two evenly sized horizontal regions.

For 90/270 maintain horizontal configuration.

Assesses the screen resolution and divides the display

into three evenly sized vertical regions.

For 90 Partition 1 horizontal top Partition 2 horizontal

center Partition 3 horizontal bottom.

For 270 Partition 3 horizontal top Partition 2 horizontal

center Partition 1 horizontal bottom.

Vertical Split Left

Vertical Split Right

Assesses the screen resolution and divides the display into

two vertical regions, the left hand side is a single region,

the right hand side is split into two evenly sized regions.

For 90 Partition 1 on top Partition 2&3 on bottom.

For 270 Partition 1 on bottom Partition 2&3 on top.

Assesses the screen resolution and divides the display

into two vertical regions, the right hand side is a single

region, the left hand side is split into two evenly sized

regions.

For 90 Partition 1&2 on top Partition 3 on bottom.

For 270 Partition 3 on top Partition 1&2 on bottom.

3. Image Optimization

Name

Description

Image

Horizontal SplitTop

Assesses the screen resolution and divides the display

into two evenly sized horizontal regions, the top region

is single, the bottom region is spilt into two evenly sized

regions.

For 90 Partition 1 on right sideVertical Partition 2&3 on

left sideVertical.

For 270 Partition 1 on left sideVertical Partition 2&3 on

right sideVertical.

Horizontal Split

Bottom

Assesses the screen resolution and divides the display into

two evenly sized horizontal regions, the bottom region is

single, the top region is spilt into two evenly sized regions.

For 90 Partition 1&2 on right sideVertical Partition 3 on

left sideVertical.

For 270 Partition 1&2 on left sideVertical Partition 3 on

right sideVertical.

Even Split

Assesses the screen resolution and divides the display

into four evenly sized regions.

4. Power Sensor

4. Power Sensor™

PowerSensor is a unique environmentally friendly technology from Philips which enables user to save

up to 80% of power consumption. In line with Philip’s Sense and Simplicity drive, this user friendly

technology works for you right out of the box without any hardware or software installation, and

without any user intervention in the default mode.

How does it work?

vꢀ Pꢀ owerSensor works on principle of transmission and reception of harmless “infrared” signals in

order to detect user-presence.

vꢀ Wꢀ hen the user is in front of the monitor the monitor operates normally, at the predetermined

settings that the user has set- i.e. Brightness, contrast, color, etc

vꢀ Aꢀ ssuming that the monitor was set to 100% of brightness for example, when the user leaves

his seat and is no longer in front of the monitor, the monitor automatically reduces the power

consumption up to 80%.

User present in front

User not present

Power consumption as illustrated above is for reference purpose only

Settings

Default settings

At its default setting, (Setting 3), PowerSensor is designed to detect the presence of the user located

between 30 and 100 cm (12 and 40 inches) from the display and within five degrees left or right of the

monitor.

4. Power Sensor

Custom settings

If you prefer to be in a position outside the perimeters listed above, choose a higher strength signal

for optimal detection efficiency:The higher the setting, the stronger the detection signal. For maximum

PowerSensor efficiency and proper detection, please position yourself directly in front of your monitor.

vꢀ Iꢀf you choose to position yourself more than 100 cm or 40 inches from the monitor use the

maximum detection signal for distances up to 120cm or 47 inches. (setting 4)

vꢀ Sꢀ ince some dark colored clothing tends to absorb infrared signals even when the user is within 100

cm or 40 inches of the display, step up signal strength when wearing black or other dark garb.

vꢀ Yꢀ ou can return to the default mode at any time. (setting 3)

Hot key

Sensor distance

Power Sensor

How to adjust settings

If PowerSensor is not operating correctly inside or outside the default range, here’s how to fine-tune

detection:

vꢀ Pꢀ ress the PowerSensor hot key.

vꢀ Yꢀ ou will find the default position ‘3’ on the adjustment bar.

vꢀ Aꢀ djust the PowerSensor detection adjustment to Setting 4 and press OK.

vꢀ Tꢀ est the new setup to see if PowerSensor properly detects you in your current position.

Note

A manually selected PowerSensor mode will remain operational unless and until it is readjusted or the

default mode is recalled. If you find that the PowerSensor is excessively sensitive to nearby motion for

some reason, please adjust to a lower signal strength.

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5. Technical Specifications

Picture/Display

Monitor panel type

Backlight

Panel size

TFT-LCD

CCFL(221B3P) / LED(221B3LP)

21.5" W (54.6 cm)

16:9

Aspect ratio

Pixel Pitch

Brightness

0.248 x 0.248 mm

300cd/m2 (CCFL), 250cd/m2 (LED)

500,000:1(CCFL), 20M:1 (LED)

1000:1

SmartContrast

Contrast ratio (typ.)

Response time (typical)

Optimum Resolution

Viewing angle

Picture Enhancement

Display colors

Vertical refresh rate

Horizontal Frequency

sRGB

5 ms

1920x1080 @ 60Hz

176° (H) / 170° (V) @ C/R > 5

SmartImage

16.7 M

56Hz -76Hz

30kHz - 83kHz

YES

Connectivity

Signal input

DVI (digital),VGA (analog)

Input Signal

Separate Sync, Sync on Green

Convenience

User Convenience

Smartimage/ , Volume/ , Power On/Off ,Sensor/back, Menu

(OK)

OSD Languages

English, French, German, Italian, Russian, Spanish, Simplified

Chinese, Portuguese

Plug & Play Compatibility

DDC/CI, sRGB,Windows 7/Vista/XP, Mac OSX, Linux

Stand

Tilt

-5 / +20

-65/+65

70mm

Swivel

Height adjustment

221B3LP

Power

On mode

20.1 W (typ.), 30 W (max),

On mode (ECO mode)

Energy Consumption

(EnergyStar 5.0 test method)

11.8 W (Typ.)

AC InputVoltage at AC InputVoltage at AC InputVoltage at

100VAC +/-5VAC, 115VAC +/-5VAC, 230VAC +/-5VAC,

50Hz +/-3Hz

18.10 W

0.1 W

60Hz +/-3Hz

17.80 W

0.1 W

50Hz +/-3Hz

17.70 W

0.1 W

Normal Operation (typcial)

Sleep (Standby)

Off (DC switch)

0.1 W

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Heat Dissipation*

AC InputVoltage at AC InputVoltage at AC InputVoltage at

100VAC +/-5VAC, 115VAC +/-5VAC, 230VAC +/-5VAC,

50Hz +/-3Hz

57.37 BTU/hr

0.34 BTU/hr

60Hz +/-3Hz

56.89 BTU/hr

0.34 BTU/hr

50Hz +/-3Hz

56.65 +BTU/hr

0.34 BTU/hr

Normal Operation

Sleep

Off

Power LED indicator

On mode:White, Standby/Sleep mode:White (blinking)

Build-in, 100-240VAC, 50/60Hz

Power Supply

Dimension

Product with stand (WxHxD)

Product without stand

(WxHxD)

507 x 400 x 220 mm

507 x 323 x 59 mm

Box dimension (WxHxD)

Weight

565 x 466 x 175 mm

Product with stand

Product without stand

Product with packaging

4.8 kg

3.4 kg

6.67 kg

Operating Condition

Temperature range (operation)

Temperature range (Non-

operation)

0°C to 40 °C

-20°C to 60°C

Relative humidity

20% to 80%

Altitude

Operation: + 12,000 ft ( 3,658 m)

Non-operation: + 40,000 ft ( 12,192 m)

50,000hrs (CCFL) / 30,000hrs (LED)

MTBF

Environmental

ROHS

YES

EPEAT

Packaging

Gold (www.epeat.net)

100% recyclable

Compliance and standards

Regulatory Approvals

BSMI, CE Mark, FCC Class B, GOST, SEMKO,TCO5.1,TUV Ergo,

TUV/GS, UL/cUL

Cabinet

Color

Finish

Black/Silver

Texture

Note

1. EPEAT Gold or Silver is valid only where Philips registers the product.

Please visit www.epeat.net for registration status in your country.

2.This data is subject to change without notice.

Go to www.philips.com/support to download the latest version of leaflet.

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5.1 Resolution & Preset Modes

Maximum Resolution

1920 x 1080 at 60 Hz (analog input)

1920 x 1080 at 60 Hz (digital input)

Recommended Resolution

1920 x 1080 at 60 Hz (digital input)

H. freq (kHz) Resolution

V. freq (Hz)

31.47

35.00

37.86

37.50

37.88

46.88

48.36

60.02

63.89

79.98

55.94

70.64

65.29

67.50

720x400

640x480

70.09

59.94

66.67

72.81

75.00

60.32

75.00

60.00

75.03

60.02

75.03

59.89

74.98

59.95

60.00

640x480

800x600

1024x768

1280x1024

1440x900

1680x1050

1920x1080

Note

Please notice that your display works best at

native resolution of 1920 X 1080@60Hz. For

best display quality,please follow this resolution

recommendation.

6. Power Management

6. Power Managementt

6.1 Automatic PowerSaving

If you haveVESA DPM compliance display card

or software installed in your PC, the monitor

can automatically reduce its power consumption

when not in use. If an input from a keyboard,

mouse or other input device is detected,

the monitor will 'wake up' automatically.The

following table shows the power consumption

and signaling of this automatic power saving

feature:

221B3LP

Power Management Definition

LED

VESA Mode Video H-sync V-sync Power Used

color

< 20.1 W

(typ.)

Active

OFF

Yes

White

Sleep

(Standby)

White

(blinking)

< 0.1 W (typ.)

0 W (typ.AC

switch)

Switch Off

OFF

The following setup is used to measure power

consumption on this monitor.

vꢀ Native resolution: 1920 x 1080

vꢀ Contrast: 50%

vꢀ Brightness: 250 nits

vꢀ Color temperature: 6500k with full white

pattern

Note

This data is subject to change without notice.

7. Regulatory Information

vꢀ Products are tested according to rigorous

7. Regulatory Information

Lead-free Product

safety standards at impartial laboratories

vꢀ Electric and magnetic fields emissions as

low as normal household background levels

Lead free display promotes

environmentally sound recovery

and disposal of waste from electrical

and electronic equipment.Toxic

vꢀ Low acoustic noise emissions (when

applicable)

Some of the Environmental features of the

TCO Certified for displays:

substances like Lead has been eliminated

and compliance with European community’s

stringent RoHs directive mandating restrictions

on hazardous substances in electrical and

electronic equipment have been adhered to

in order to make Philips monitors safe to use

throughout its life cycle.

vꢀ The brand owner demonstrates corporate

social responsibility and has a certified

environmental management system (EMAS

or ISO 14001)

vꢀ Very low energy consumption both in on-

and standby mode minimize climate impact

Congratulations!

This display is designed for both you and the

planet!

vꢀ Restrictions on chlorinated and brominated

flame retardants, plasticizers, plastics and

heavy metals such as cadmium, mercury

and lead (RoHS compliance)

The display you have just purchased

carries theTCO Certified label.

vꢀ Both product and product packaging is

This ensures that your display is

prepared for recycling

designed, manufactured and tested

according to some of the strictest quality and

environmental requirements in the world.This

makes for a high performance product, designed

with the user in focus that also minimizes

the impact on the climate and our natural

environment.

vꢀ The brand owner offers take-back options

The requirements can be downloaded from our

web site.The requirements included in this label

have been developed byTCO Development in

co-operation with scientists, experts, users as

well as manufacturers all over the world. Since

the end of the 1980sTCO has been involved

in influencing the development of IT equipment

in a more user-friendly direction. Our labeling

system started with displays in 1992 and is

now requested by users and IT-manufacturers

all over the world.About 50% of all displays

worldwide areTCO certified.

TCO Certified is a third party verified program,

where every product model is tested by an

accredited impartial test laboratory.TCO

Certified represents one of the toughest

certifications for displays worldwide.

Some of the Usability features of theTCO

Certified for displays:

For more information, please visit

www.tcodevelopment.com

vꢀ Visual ergonomics for good image quality

is tested to ensure top performance and

reduce sight and strain problems. Important

parameters are luminance, contrast,

resolution, black level, gamma curve, colour

and luminance uniformity and colour

rendering

TCOFF1058TCO Document,Ver. 2.1

Technology for you and the planet

7. Regulatory Information

EPEAT

vꢀ EN61000-3-2:2006 (Limits for Harmonic

(www.epeat.net)

Current Emission).

vꢀ EN61000-3-3:1995+A1:2001+A2:2005

(Limitation ofVoltage Fluctuation and

Flicker) following provisions of directives

applicable.

“The EPEAT (Electronic Product

Environmental AssessmentTool)

program evaluates computer

desktops, laptops, and monitors

based on 51 environmental criteria developed

through an extensive stakeholder consensus

process supported by US EPA.

vꢀ 2006/95/EC (LowVoltage Directive).

vꢀ 2004/108/EC (EMC Directive).

vꢀ 2005/32/EC (EuP Directive, EC No.

1275/2008 mplementing Directive

for Standby and Off mode power

consumption) and is produced by a

manufacturing organization on ISO9000

level.

EPEAT system helps purchasers in the public

and private sectors evaluate, compare and

select desktop computers, notebooks and

monitors based on their environmental

attributes. EPEAT also provides a clear and

consistent set of performance criteria for the

design of products, and provides an opportunity

for manufacturers to secure market recognition

for efforts to reduce the environmental impact

of its products.”

The product also comply with the following

standards.

vꢀ ISO9241-307:2008 (Ergonomic

requirement, Analysis and compliance test

methods for electronic visual displays).

Benefits of EPEAT

Reduce use of primary materials.

Reduce use of toxic materials.

vꢀ GS EK1-2000:2009 (GS mark requirement).

vꢀ prEN50279:1998 (Low Frequency Electric

and Magnetic fields forVisual Display).

Avoid the disposal of hazardous waste EPEAT’S

requirement that all registered products meet

ENERGY STAR’s energy efficiency specifications,

means that these products will consume less

energy throughout their life.

vꢀ MPR-II (MPR:1990:8/1990:10 Low

Frequency Electric and Magnetic fields).

vꢀ TCO CERTIFIED (Requirement for

Environment Labeling of Ergonomics,

Energy, Ecology and Emission,TCO: Swedish

CE Declaration of Conformity

This product is in conformity with the following

standards:

vꢀ EN60950-1:2006 (Safety requirement of

InformationTechnology Equipment).

vꢀ EN55022:2006 (Radio Disturbance

requirement of InformationTechnology

Equipment).

vꢀ EN55024:1998+A1:2001+A2:2003

(Immunity requirement of Information

Technology Equipment).

7. Regulatory Information

Confederation of Professional Employees)

forTCO versions.

vꢀ Consult the dealer or an experienced

radio/TV technician for help.

Energy Star Declaration

(www.energystar.gov)

Changes or modifications not expressly

approved by the party responsible for

compliance could void the user's authority

to operate the equipment.

As an ENERGY STAR Partner, we

have determined that this product

meets the ENERGY STAR

guidelines for energy efficiency.

Use only RF shielded cable that was supplied

with the monitor when connecting this monitor

to a computer device.

Note

To prevent damage which may result in fire or

shock hazard, do not expose this appliance to

rain or excessive moisture.

We recommend you switch off the monitor

when it is not in use for a long time.

THIS CLASS B DIGITAL APPARATUS MEETS

ALL REQUIREMENTS OFTHE CANADIAN

INTERFERENCE-CAUSING EQUIPMENT

REGULATIONS.

Federal Communications Commission (FCC)

Notice (U.S. Only)

This equipment has been tested and found

to comply with the limits for a Class B

digital device, pursuant to Part 15 of the

FCC Rules.These limits are designed to

provide reasonable protection against

harmful interference in a residential

installation.This equipment generates, uses

and can radiate radio frequency energy

and, if not installed and used in accordance

with the instructions, may cause harmful

interference to radio communications.

However, there is no guarantee that

interference will not occur in a particular

installation. If this equipment does cause

harmful interference to radio or television

reception, which can be determined by

turning the equipment off and on, the

user is encouraged to try to correct

the interference by one or more of the

following measures:

FCC Declaration of Conformity

Declaration of Conformity for Products Marked

with FCC Logo.

United States Only

This device complies with Part 15 of the FCC

Rules. Operation is subject to the following two

conditions: (1) this device may not cause harmful

interference, and (2) this device must accept any

interference received, including interference that

may cause undesired operation.

Commission Federale de la Communication

(FCC Declaration)

Cet équipement a été testé et déclaré

conforme auxlimites des appareils

numériques de class B,aux termes de

l'article 15 Des règles de la FCC. Ces

limites sont conçues de façon à fourir

une protection raisonnable contre les

vꢀ Reorient or relocate the receiving antenna.

vꢀ Increase the separation between the

equipment and receiver.

vꢀ Connect the equipment into an outlet on

a circuit different from that to which the

receiver is connected.

7. Regulatory Information

interférences nuisibles dans le cadre d'une

installation résidentielle.

les connections avec des ordinateurs ou

périphériques.

CET APPAREIL NUMERIQUE DE LA CLASSE

B RESPECTETOUTES LES EXIGENCES DU

REGLEMENT SUR LE MATERIEL BROUILLEUR

DU CANADA.

CET appareil produit, utilise et peut

émettre des hyperfréquences qui, si

l'appareil n'est pas installé et utilisé selon

les consignes données, peuvent causer des

interférences nuisibles aux communications

radio.

EN 55022 Compliance (Czech Republic Only)

Cependant, rien ne peut garantir l'absence

d'interférences dans le cadre d'une

installation particulière. Si cet appareil est

la cause d'interférences nuisibles pour

la réception des signaux de radio ou de

télévision, ce qui peut être décelé en

fermant l'équipement, puis en le remettant

en fonction, l'utilisateur pourrait essayer de

corriger la situation en prenant les mesures

suivantes:

Polish Center forTesting and Certification

Notice

The equipment should draw power from a

socket with an attached protection circuit (a

three-prong socket).All equipment that works

together (computer, monitor, printer, and so on)

should have the same power supply source.

vꢀ Réorienter ou déplacer l'antenne de

réception.

vꢀ Augmenter la distance entre l'équipement

et le récepteur.

vꢀ Brancher l'équipement sur un autre circuit

The phasing conductor of the room's electrical

installation should have a reserve short-circuit

protection device in the form of a fuse with a

nominal value no larger than 16 amperes (A).

que celui utilisé par le récepteur.

vꢀ Demander l'aide du marchand ou d'un

technicien chevronné en radio/télévision.

Toutes modifications n'ayant pas reçu

l'approbation des services compétents

en matière de conformité est susceptible

d'interdire à l'utilisateur l'usage du présent

équipement.

To completely switch off the equipment, the

power supply cable must be removed from the

power supply socket, which should be located

near the equipment and easily accessible.

A protection mark "B" confirms that the

N'utiliser que des câbles RF armés pour

equipment is in compliance with the protection

usage requirements of standards PN-93/T-42107

7. Regulatory Information

and PN-89/E-06251.

Plassering/Ventilasjon

ADVARSEL:

NÅR DETTE UTSTYRET PLASSERES, MÅ

DU PASSE PÅ AT KONTAKTENE FOR

STØMTILFØRSEL ER LETTE Å NÅ.

BSMI Notice (Taiwan Only)

Ergonomie Hinweis (nur Deutschland)

Der von uns gelieferte Farbmonitor entspricht

den in der "Verordnung über den Schutz vor

Schäden durch Röntgenstrahlen" festgelegten

Vorschriften.

Auf der Rückwand des Gerätes befindet sich

ein Aufkleber, der auf die Unbedenklichkeit der

Inbetriebnahme hinweist, da dieVorschriften

über die Bauart von Störstrahlern nach Anlage

,,,ꢀiꢀꢁꢀ$EVꢂꢀꢃꢀGHUꢀ5ÜQWJHQYHURUGQXQJꢀHUIâOOWꢀVLQGꢂꢀ

North Europe (Nordic Countries) Information

Placering/Ventilation

VARNING:

FÖRSÄKRA DIG OM ATT HUVUDBRYTARE

OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR

DU STÄLLER DIN UTRUSTNING PÅPLATS.

Damit Ihr Monitor immer den in der Zulassung

geforderten Werten entspricht, ist darauf zu

achten, daß.

Placering/Ventilation

ADVARSEL:

SØRG VED PLACERINGEN FOR, AT

NETLEDNINGENS STIK OG STIKKONTAKT

ER NEMTTILGÆNGELIGE.

1. Reparaturen nur durch Fachpersonal

durchgeführt werden.

2. Nur original-Ersatzteile verwendet werden.

Paikka/Ilmankierto

VAROITUS:

SIJOITA LAITE SITEN, ETTÄ VERKKOJOHTO

VOIDAAN TARVITTAESSA HELPOSTI

IRROTTAA PISTORASIASTA.

3. Bei Ersatz der Bildröhre nur eine

bauartgleiche eingebaut wird.

Aus ergonomischen Gründen wird empfohlen,

die Grundfarben Blau und Rot nicht auf

dunklem Untergrund zu verwenden (schlechte

Lesbarkeit und erhöhte Augenbelastung bei zu

geringem Zeichenkontrast wären die Folge).

Der arbeitsplatzbezogene Schalldruckpegel

nach DIN 45 635 beträgt 70dB (A) oder

weniger.

7. Regulatory Information

LED:

ACHTUNG: BEIM AUFSTELLEN

DIESES GERÄTES DARAUF

ACHTEN, DAß NETZSTECKER UND

NETZKABELANSCHLUß LEICHT

ZUGÄNGLICH SIND.

China RoHS

The People's Republic of China released a

regulation called "Management Methods for

Controlling Pollution by Electronic Information

Products" or commonly referred to as China

RoHS.All products including CRT and Monitor

which are produced and sold for China market

have to meet China RoHS request.

CCFL:

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8. Customer care and warranty

black pixel. Other combinations of lit and dark

sub pixels appear as single pixels of other colors.

8. Customer care and

warranty

Types of Pixel Defects

Pixel and sub pixel defects appear on the screen

in different ways.There are two categories of

pixel defects and several types of sub pixel

defects within each category.

8.1 Philips’ Flat Panel Monitors Pixel

Defect Policy

Philips strives to deliver the highest quality

products.We use some of the industry's most

advanced manufacturing processes and practice

stringent quality control. However, pixel or

sub pixel defects on theTFT Monitor panels

used in flat panel monitors are sometimes

unavoidable. No manufacturer can guarantee

that all panels will be free from pixel defects,

but Philips guarantees that any monitor with an

unacceptable number of defects will be repaired

or replaced under warranty.This notice explains

the different types of pixel defects and defines

acceptable defect levels for each type. In order

to qualify for repair or replacement under

warranty, the number of pixel defects on aTFT

Monitor panel must exceed these acceptable

levels. For example, no more than 0.0004% of

the sub pixels on a monitor may be defective.

Furthermore, Philips sets even higher quality

standards for certain types or combinations

of pixel defects that are more noticeable than

others.This policy is valid worldwide.

Bright Dot Defects

Bright dot defects appear as pixels or sub pixels

that are always lit or 'on'.That is, a bright dot is

a sub-pixel that stands out on the screen when

the monitor displays a dark pattern.There are

the types of bright dot defects.

One lit red, green or blue sub pixel.

Two adjacent lit sub pixels:

Red + Blue = Purple

Red + Green =Yellow

Green + Blue = Cyan (Light Blue)

Pixels and Sub pixels

A pixel, or picture element, is composed of

three sub pixels in the primary colors of red,

green and blue. Many pixels together form an

image.When all sub pixels of a pixel are lit, the

three colored sub pixels together appear as a

single white pixel.When all are dark, the three

colored sub pixels together appear as a single

8. Customer care and warranty

Three adjacent lit sub pixels (one white pixel).

Proximity of Pixel Defects

Because pixel and sub pixels defects of the

same type that are near to one another may be

more noticeable, Philips also specifies tolerances

for the proximity of pixel defects.

Note

A red or blue bright dot must be more

than 50

percent brighter than neighboring dots while

a green bright dot is 30 percent brighter than

neighboring dots.

Black Dot Defects

Black dot defects appear as pixels or sub pixels

that are always dark or 'off'.That is, a dark dot is

a sub-pixel that stands out on the screen when

the monitor displays a light pattern.These are

the types of black dot defects.

Pixel DefectTolerances

In order to qualify for repair or replacement

due to pixel defects during the warranty period,

aTFT Monitor panel in a Philips flat panel

monitor must have pixel or sub pixel defects

exceeding the tolerances listed in the following

tables.

BRIGHT DOT DEFECTS

ACCEPTABLE LEVEL

1 lit subpixel

2 adjacent lit subpixels

3 adjacent lit subpixels (one white pixel)

Distance between two bright dot defects*

Total bright dot defects of all types

>15mm

BLACK DOT DEFECTS

1 dark subpixel

2 adjacent dark subpixels

3 adjacent dark subpixels

ACCEPTABLE LEVEL

5 or fewer

2 or fewer

Distance between two black dot defects*

Total black dot defects of all types

>15mm

5 or fewer

TOTAL DOT DEFECTS

ACCEPTABLE LEVEL

Total bright or black dot defects of all types

5 or fewer

Note

1. 1 or 2 adjacent sub pixel defects = 1 dot defect

2.This monitor is ISO9241-307 compliant (ISO9241-307: Ergonomic requirement,analysis and

compliance test methods for electronic visual displays)

8. Customer care and warranty

Your PhilipsWarranty conditions forWestern

Europe per 1st of January 2011

8.2 Customer Care &Warranty

PLEASE SELECTYOUR COUNTRY/AREATO

REVIEW DETAILS OFYOUR WARRANTY

COVERAGE

Dear Customer,

Thank you for purchasing this

Philips monitor.

WESTERN EUROPE

All Philips monitors are designed

Austria / Belgium / Denmark / France /

Germany / Greece / Finland / Ireland / Italy /

Luxembourg / the Netherlands / Norway /

Portugal / Sweden / Switzerland / Spain /

United Kingdom / Poland

and manufactured to high

standards and deliver high-quality performance,

ease of use and ease of installation. Should you

encounter any difficulties while installing or using

this product, please contact the Philips helpdesk

directly to benefit from your Philips Warranty

conditions.This service warranty entitles you

to get a solution depending on the model you

purchased when your monitor turns out to be

faulty or defective.

CENTRAL AND EASTERN EUROPE region

Czech Republic / Hungary / Russia / Slovakia /

Slovenia /Turkey/ Romania/ Bulgaria/ Ukraine/

Baltic’s/Belarus/ Croatia/ Estonia/ Latvia/

Lithuania/ Serbia & Montenegro

What is covered?

LATIN AMERICA

Argentina / Brasil

The Philips West European Warranty applies

within Andorra,Austria, Belgium, Cyprus,

Denmark, France, Germany, Greece, Finland,

Ireland, Italy, Liechtenstein, Luxembourg,

Monaco, the Netherlands, Norway, Poland,

Portugal, Sweden, Switzerland, Spain and the

United Kingdom and only for monitors originally

designed, manufactured, approved and/or

authorized for usage within these countries.

NORTH AMERICA

Canada / USA

PACIFIC

Australia / New Zealand

ASIA

China / Hong Kong / Macau/ India / Indonesia

/ Korea / Malaysia / Pakistan / Philippines /

Singapore /Taiwan /Thailand /Vietnam

Warranty coverage begins as from the day

you buy your monitor and be serviced in case

of defects provided for under the warranty

coverage for a warranty period of 24 months

for Philips C, E,T,V, and X models and for

models B, P and S we give 36 months.Your

original purchase document is your proof for

the purchase day, so keep this carefully stored

and available when a warranty service is

AFRICA

South Africa

MIDDLE EAST

United Arab Emirates/ Israel

requested.

8. Customer care and warranty

For the C,E,T,V and X models, your monitor

will be picked-up at your address, repaired in

our Certified Service Center and Return back

to your address within 7 working days after it’s

picked up. If no Repair can be fulfilled within 10

working days after the unit is picked up then a

replacement monitor of at least an equivalent

monitor will be shipped to you.

The swap monitor remains yours and Philips

keeps the defective/original monitor. For the

swap monitor the warranty period remains

equal to that of your original monitor, being

24 months as from the purchase date of your

original monitor.

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alterations have been executed by unauthorized

service organizations or persons;

vꢀ 'DPDJHꢀLVꢀFDXVHGꢀE\ꢀDFFLGHQWVꢀLQFOXGLQJꢀEXWꢀ

not limited to lightning, water or fire, misuse or

neglect;

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conditions or cable or antenna systems outside

the unit;

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monitor;

vꢀ 3URGXFWꢀUHTXLUHVꢀPRGLILFDWLRQꢀRUꢀDGDSWDWLRQꢀ

to enable it to comply with local or national

technical standards, which apply in countries for

which the product was not originally designed,

manufactured, approved and/or authorized.

Therefore always check whether a product can

be used in a specific country.

vꢀꢀ1RWHꢀWKDWꢀSURGXFWVꢀWKDWꢀDUHꢀQRWꢀRULJLQDOO\ꢀ

designed, manufactured, approved and/or

authorized for usage within the Philips countries,

do not apply to the Philips F1rst Choice

Warranty. In these cases the Philips global

warranty terms are valid.

For the B, P and S models, your monitor will be

swapped by at least an equivalent monitor in

case of defects provided for under the warranty

coverage. Its Philips aim to exchange the swap

unit within 48 hours after the request for

service however for remote areas like Island or

other geographically difficult to reach area, its

Philips aim to have an exchange time within 72

hours.

The swap monitor remains yours and Philips

keeps the defective/original monitor. For the

swap monitor the warranty period remains

equal to that of your original monitor, being

36 months as from the purchase date of your

original monitor.

Just a click away

In case of any problems, we advise you to read

the operating instructions carefully or go to

the http://www.philips.com/support website for

additional support.

Just a phone call away

What is excluded?

In order to avoid unnecessary inconvenience,

we advise you to read the operating instructions

carefully or go to the http://www.philips.com/

support website for additional support before

contacting the Philips helpdesk.

The Philips Warranty applies provided the

product is handled properly for its intended use,

in accordance with its operating instructions and

upon presentation of the original invoice or cash

receipt, indicating the date of purchase, dealer's

name and model and production number of the

product.

To solve your problem quickly, please prepare

the following details before contacting the

Philips helpdesk:

The Philips Warranty may not apply if:

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way or made illegible;

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product has been altered, deleted, removed or

made illegible;

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vꢀ 3KLOLSVꢀVHULDOꢀQXPEHU

vꢀ 3XUFKDVHꢀGDWHꢀꢄFRS\ꢀRIꢀSXUFKDVHꢀPD\ꢀEHꢀꢀ

required)

8. Customer care and warranty

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o CPU and Graphic card name and driver

version

o Operating system

o Application being used

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Having the following information available will also help speed up the process:

vꢀ <RXUꢀSURRIꢀRIꢀSXUFKDVHꢀLQGLFDWLQJꢅꢀGDWHꢀRIꢀSXUFKDVHꢆꢀGHDOHUꢀQDPHꢆꢀPRGHOꢀDQGꢀSURGXFWꢀVHULDOꢀQXPEHUꢂ

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delivered.

Philips' customer help desks are located worldwide.

Or you can reach us via:

Website: http://www.philips.com/support

Contact Information for West European region:

Germany

United Kingdom

Ireland

Spain

Finland

France

Greece

Italy

Netherlands

Denmark

Norway

Sweden

Poland

+49

+44

+353

+34

+358

+33

+30

+39

+31

+45

+47

+46

+48

+43

+32

+352

+351

+41

01803 386 853

0207 949 0069

01 601 1161

902 888 785

09 2290 1908

082161 1658

00800 3122 1223

840 320 041

0900 0400 063

3525 8761

0,09

€

Local call tariff

0,10

€

Local call tariff

0,09

€

Free Of Charge

0,08

0,10

€

Local call tariff

2270 8250

08 632 0016

0223491505

0810 000206

078 250851

26 84 30 00

2 1359 1440

02 2310 2116

Austria

0,07

0,06

€

Belgium

Luxembourg

Portugal

Switzerland

Local call tariff

8. Customer care and warranty

Your Guarantee in Central and Eastern Europe

The replacement monitor remains yours and

Philips keeps the defective/original monitor. For

the replacement monitor the warranty period

remains equal to that of your original monitor.

Dear Customer,

Thank you for purchasing this Philips monitor.

All Philips monitors are designed and

manufactured to high standards and deliver high-

quality performance, ease of use and ease of

installation. Should you encounter any difficulties

while installing or using this product, please

contact the Philips helpdesk directly to benefit

from your Philips Warranty conditions.This

service warranty entitles you to get a solution

depending on the model you purchased when

your monitor turns out to be faulty or defective.

What is excluded?

The Philips guarantee applies provided the

product is handled properly for its intended use,

in accordance with its operating instructions and

upon presentation of the original invoice or cash

receipt, indicating the date of purchase, dealer's

name and model and production number of the

product.

What is covered?

The Philips guarantee may not apply if:

vꢀꢀꢀꢀꢀ7KHꢀGRFXPHQWVꢀKDYHꢀEHHQꢀDOWHUHGꢀLQꢀDQ\ꢀ

way or made illegible;

vꢀꢀꢀꢀꢀ7KHꢀPRGHOꢀRUꢀSURGXFWLRQꢀQXPEHUꢀRQꢀWKHꢀ

product has been altered, deleted, removed or

made illegible;

vꢀꢀꢀꢀꢀ5HSDLUVꢀRUꢀSURGXFWꢀPRGLILFDWLRQVꢀDQGꢀ

alterations have been executed by unauthorized

service organizations or

This Philips Guarantee in Central and Eastern

Europe applies within Czech Republic, Hungary,

Russia, Slovakia, Slovenia, Turkey, Romania,

Bulgaria, Ukraine, Baltic states, Serbia &

Montenegro and Croatia and only for monitors

originally designed, manufactured, approved and/

or authorized for usage within these countries.

Warranty coverage begins as from the day

you buy your monitor and be serviced in case

of defects provided for under the warranty

coverage, for a warranty period of 24 months

for Philips C, E,T,V, and X models and for

models B, P and S we give 36 months.Your

original purchase document is your proof for

the purchase day, so keep this carefully stored

and available when a warranty service is

requested.

persons;

vꢀꢀꢀꢀꢀ'DPDJHꢀLVꢀFDXVHGꢀE\ꢀDFFLGHQWVꢀLQFOXGLQJꢀ

but not limited to lightning, water or fire, misuse

or neglect.

vꢀꢀꢀꢀꢀ5HFHSWLRQꢀSUREOHPVꢀFDXVHGꢀE\ꢀVLJQDOꢀ

conditions or cable or antenna systems outside

the unit;

vꢀꢀꢀꢀꢀ'HIHFWVꢀFDXVHGꢀE\ꢀDEXVHꢀRUꢀPLVXVHꢀRIꢀWKHꢀ

monitor;

vꢀꢀꢀꢀꢀ3URGXFWꢀUHTXLUHVꢀPRGLILFDWLRQꢀRUꢀDGDSWDWLRQꢀ

to enable it to comply with local or national

technical standards, which apply in countries for

which the product was not originally designed,

manufactured, approved and/or authorized.

Therefore always check whether a product can

be used in a specific country.

Depending on your region you can deliver your

monitor to the address of our Certified Service

Center or your monitor will be picked-up at

your address.After the monitor is repaired you

can pick him up or it will be returned back to

your address within 10 working days started

when the defect units arrived in our service

center.

Please note that the product is not defective

under this guarantee in the case where

If no Repair can be fulfilled within 10 working

days after the unit is picked up then a

replacement monitor of at least an equivalent

monitor will be given to you.

modifications become necessary in order for

the product to comply with local or national

technical standards which apply in countries for

which the product was not originally designed

8. Customer care and warranty

and/or manufactured.Therefore always check

whether a product can be used in a specific

country.

BULGARIA

LAN Service

140, Mimi Balkanska Str.

Office centerTranslog

1540 Sofia, Bulgaria

Tel: +359 2 960 2360

www.lan-service.bg

Just a click away

In case of any problems, we advise you to

read the operating instructions manual or your

warranty card carefully or go to the www.

philips.com/support website for additional

support.

CZECH REPUBLIC

A-Support

General Consumer Information Center

800 100 697

Just a phone call away

You need to check your official warranty card

delivered to you at your day of purchase for

the nearest contact details of your authorized

service contact.

CROATIA

Renoprom d.o.o.

Ljubljanska 4,

In case not available please check your country

contact showing below.

Sv. Nedjelja,10431

Croatia

Tel: +385 1 333 0974

In order to avoid unnecessary inconvenience,

we advise you to read the operating instructions

carefully before contacting our dealers or

Information Centers.

ESTONIA

FUJITSU SERVICES OU

Akadeemia tee 21G

EE-12618Tallinn

In case your Philips product is not working

correctly or is defective, please contact your

Philips dealer or directly the Philips Service and

Consumer Information Centers.

Tel: +372 6519900

www.ee.invia.fujitsu.com

HUNGARY

Serware Szerviz

Website: http://www.philips.com/support

Eastern Europe

Vizimolnár u. 2-4

HU - 1031 Budapest

Tel: +36 1 2426331

Email: [email protected]

www.serware.hu

BELARUS

IBA

Profi Service Center Ltd.

123 Kulso-Vaci Street,

H-1044 Budapest (Europe Center)

Hungary

Tel: +36 1 814 8080

[email protected]

Technical Center of JV IBA

M. Bogdanovich str. 155

BY - 220040 Minsk

Tel: +375 17 217 33 86

Service.BY

Petrus Brovky st. 19 – 101-B

220072, Minsk

Belarus

LATVIA

ServiceNet LV

Jelgavas iela 36

LV - 1055 Riga,

Tel: +371 7460399

Email: [email protected]

8. Customer care and warranty

LITHUANIA

TURKEY

ServiceNet LT

Gaiziunu G. 3

See warranty card for local support

CentralTurkey:

LT - 3009 KAUNAS

Tel: +370 7400088

Email: [email protected]

www.servicenet.lt

Tecpro

Telsizler Mah. 10

Kagithana, Istanbul,Turkey

Tel: +90 212 444 4 832

ROMANIA

UKRAINE

Blue Ridge Int'l Computers SRL

115, Mihai Eminescu St., Sector 2

RO - 020074 Bucharest

Tel: +40 21 2101969

Comel

Shevchenko street 32

UA - 49030 Dnepropetrovsk

Tel: +380 562320045

www.csp-comel.com LLCTopaz Company

SERBIA & MONTENEGRO

KimTec d.o.o.

Viline vode bb, Slobodna zona

Beograd L12/3

Topaz-Service Company,

Mishina str. 3,

Kiev

11000 Belgrade

Serbia

Ukraine-03151

Tel: +38 044 245 73 31

Tel. +381 11 20 70 684

In order to avoid unnecessary inconvenience,

we advise you to read the operating instructions

carefully before contacting your dealer. If you

have questions which your dealer cannot

answer or any related question please contact

the Philips Consumer Information Centers or

via:

SLOVAKIA

General Consumer Information Center

0800004551

Datalan Servisne Stredisko

Puchovska 8

SK - 831 06 Bratislava

Tel: +421 2 49207155

Email: [email protected]

Website: http://www.philips.com

Latin America

SLOVENIA

PC HAND

Brezovce 10

SI - 1236Trzin

Tel: +386 1 530 08 24

Email: [email protected]

TO GET WARRANTY SERVICE IN

ARGENTINA and BRAZIL.

Please contact Philips at:

Brazil :

Consumer care number : 0800-7254101

E-mail address : [email protected]

Monday to Friday:

RUSSIA

CPS

8:00am - 8:00pm

18, Shelepihinskaya nab.

123290 Moscow

Russia

Argentina :

Consumer care number : 0800 3330 856

E-mail address : [email protected]

Monday to Friday:

Tel. +7(495)797 3434

8:00am - 8:00pm

8. Customer care and warranty

Sat.:9:00am–1:00pm

BRAZIL

Macau:

Company : See ASP-BRZ

Address : Rod.Anhanguera, Km 49 Pista Sul -

Bairro:Terra Nova - Jundiaí/SP

CEP 13210-877 – Brasil

Tel: 55 11 4531-8438

Email: [email protected]

Company: Smart PixelsTechnology Ltd.

Address: RUA DO PE.ANT ROLIZ NO.2H R/C

+ SL(A) HONG FOK KOK, MACAU

▇䭔㕙⼲⠊㸫匏⽣䭷Ѡ㰳+㟪

Tel: (853)-0800-987

Fax: (853)-2855-2228

E-mail: [email protected]

Service hours: Mon.To Fri.: 9:00am–6:00pm, Sat.:

9:00am–1:00pm

ARGENTINA

Company : See ASP-ARG

Address :Azopardo 1480

(C1107ADZ) Cdad. de Buenos Aires

Tel: 54 11 4103-4113

China

TO GET WARRANTY SERVICE IN CHINA.

Please contact Philips at:

Consumer care number : 4008 800 008

E-mail address : philips_helpdesk@vavotelecom.

com

Email: [email protected]

Pacific :ThreeYears Free Labor /ThreeYears

Free Service on Parts

Australia:

7days: 8am - 6pm

Company:AGOS NETWORK PTY LTD

Address: 4/5 Dursley Road,Yenorra, NSW 2161,

Australia

Tel: 1300 360 386

Fax: +61-2-80808147

India:

Company: REDINGTON INDIA LTD

Address: SPL Guindy House, 95 Mount Road,

Chennai 600032, India

Tel: 1 800 425 6396

E-mail: [email protected]

SMS: PHILIPS to 56677

Email: [email protected]

Service hours: Mon.~Fri. 8:00am-7:30pm

New Zealand:

Service hours: Mon.~Fri. 9:00AM~5:30PM;

Company:Visual Group Ltd.

Address: 28 Walls Rd Penrose Auckland

Phone: 0800 657447

Fax: 09 5809607

E-mail: [email protected]

Service Hours: Mon.~Fri. 8:30am~5:30pm

Indonesia:

Company: PT. Gadingsari elektronika Prima

Address: Kompleks Pinang 8, Jl. Ciputat raya No.

8F, Pondok Pinang. Jakarta

Tel: 62 21 75909053, 75909056, 7511530

Fax: 62 21 7510982

E-mail: [email protected]

Service hours: Mon.~Fri. 8:30am~4:30pm; Sat.

8:30am~2:00pm

Asia (except for Korea) :ThreeYears Free Labor

/ThreeYears Free Service on Parts

Hong Kong:

Company: Smart PixelsTechnology Ltd.

Address: 9/F Wilson Logistics Center 24-28

Coverage: Jakarta, Bekasi, Krawang, Bogor,

Depok,Tangerang, Serpong, Serang

Kung Kip Street Kwai Chung, N.T., Hong Kong.

Tel: +852 2619 9639

Fax: +852 2148 3123

E-mail: [email protected]

Service hours: Mon.To Fri.: 9:00am–6:00pm,

8. Customer care and warranty

Additional service points:

1.ASC MEDAN

Address: JL.Kakap No.32G, Medan

Phone: 62 61 4538920

Coverage: Medan,Aceh, Pematang Siantar,

Pakanbaru, Padang

Phone: 603 7953 3370

Philips Info Line: 1-800-880-180

Fax: 603 7953 3338

E-mail: [email protected]

Service Hours: Mon.~Fri. 8:15am~5:15pm; Sat.

9:00am~1:00pm

2.ASCYOGYA

Pakistan:

Address: Jl.PembelaTanah Air No.15,Yogyakarta

Phone: 62 274 564791

Coverage:Yogyakarta, Solo, Semarang, Magelang

Philips Consumer Service

Address: Mubarak manzil, 39, Garden Road,

Saddar, Karachi-74400

Tel: (9221) 2737411-16

Fax: (9221) 2721167

3.ASC SURABAYA

Address: HI-TECH Mall Lt.2 ,Blok C1-.12A

Jl.Kusuma Bangsa 116-118, Surabaya

Phone: 62 31 5353573

E-mail: [email protected]

Service hours: Mon.~Sat. 09:30am~1:00pm &

2:00pm~5:30pm

Coverage: Surabaya, Malang, Pasuruan,

Bojonegoro, Kediri, Gersik

Philippines:

Company: Glee Electronics, Inc.

Address: Unit 1103-1104 11FTheTaipan Place

Bldg. F. Ortigas Center Pasig City

Tel: (02) 633-4533 to 34 / (02) 637-6559 to 60

Fax: (02) 6334563

4.ASC BALI

Address: Jl.Pulau Nusa Penida No.28 Denpasar-

Bali

Phone: 62 813 31821822

Coverage: Denpasar, Kuta, Nusa Dua, Gianyar,

Bedugul

E-mail: [email protected]

Service hours: Mon.~Fri. 8:00am~6:00pm

5.ASC BANDUNG

Address: Segitiga Mas Kosambi Blok G-9 Jl.Jend

A.Yani ,Bandung

Phone: 62 22 7237009

Coverage: Bandung, Cirebon, Ciamis, Sukabumi

Singapore:

Company: Philips Electronics Singapore Pte Ltd

(Philips Consumer Care Center)

Address: 620A Lorong 1Toa Payoh,TP4 Building

Level 1, Singapore 319762

Tel: (65) 6882 3999

Fax: (65) 62508037

E-mail: [email protected]

Service hours: Mon.~Fri. 9:00am~6:00pm; Sat.

9:00am~1:00pm

South Korea:

Company: PCS One Korea Ltd.

Address: 112-2, Banpo-dong, Seocho-ku, Seoul,

137-040, Korea

Call CenterTel: 080-600-6600

Tel: 82 2 591 1528

Taiwan:

Fax: 82 2 595 9688

Company: FETEC.CO

Address: No.499, Ciwen Rd.,Taoyuan City,

E-mail: [email protected]

Service hours: Mon.~Fri. 9:00AM~ 6:00PM; Sat.

9:00AM~1:00PM

Malaysia:

Company:After Market Solutions (CE) Sdn Bhd

Address: Lot 6. Jalan 225/51A, 46100 Petaling

Jaya, Selangor DE, Malaysia.

8. Customer care and warranty

Taoyuan County 330,Taiwan

Consumer Care: 0800-231-099

Tel: (03)3169920

District, Can tho City

Tel: +84 5113.562666

Fax: +84 5113.562662

Fax: (03)3169930

E-mail: [email protected]

Service hours: Mon.~Fri. 8:30am~7:00pm

E-mail: [email protected]

Service hours: Mon.To Fri.: 8:00am-12:00pm,

1:30pm-5:30pm; Sat.: 8:00am-12:00pm

Africa

South Africa:

Company name: SylvaraTechnologies Pty Ltd

Address: Ho Address Palm Springs Centre

Christoffel RoadVan Riebeeck Park Kempton

Park, South Africa

Tel: 086 000 0888

Fax: +2711 391 1060

E-mail: [email protected]

Service hours: Mon.~ Fri. 08:00am~05:00pm

Thailand:

Company:Axis Computer System Co., Ltd.

Address: 1421 Soi Lardprao 94, SrivaraTown

InTown Soi 3 Road,Wangthonglang, Bangkok

10310Thailand

Tel: (662) 934-5498

Fax: (662) 934-5499

E-mail: axis5@axiscomputer.co.th

Service Hours: Mon.~Fri. 08:30am~05:30pm

Vietnam:

1. Ho Chi Minh City :

Company: FPT Service Informatic Company Ltd.

- Ho Chi Minh City Branch

Address: 207/4 NguyenVanThu Street, District 1,

HCM City

Tel: +84 8 38248007

Fax: +84 8 38248010

E-mail:[email protected]

Service hours: Mon.To Fri.: 8:00am–12:00pm,

1:30pm–5:30pm; Sat.: 8:00am-12:00pm

Middle East

United Arab Emirates:

Company:AL SHAHD COMPUTER L.L.C

Address: P.O.BOX: 29024, DUBAI, UNITED

ARAB EMIRATES

TEL: 00971 4 2276525

FAX: 00971 4 2276242

E-mail: [email protected]

Service hours: Sat.~Thur. 9:00am~1:00pm &

4:00pm- 8:00pm

Israel:

2. Danang City :

Company: Eastronics LTD

Address: 13 Rozanis St. P.O.B. 39300,Tel Aviv

61392 Israel

Tel: 1-800-567000 call free in Israel; (972-50-

8353722 after service hours until 20:00)

Fax: 972-3-6458759

Company: FPT Service Informatic Company Ltd.

- Da nang Office

Address: 336 Le Duan Street -Thanh Khe

District - a Nang City

Tel: 05113.562666; Fax: 05113.562662

Tel: +84 511 3562666

E-mail: [email protected]

Service hours: Sun.~Thurs. 08:00 - 18:00

Fax: +84 511 3562662

E-mail: [email protected]

Service hours: Mon.To Fri.: 8:00am-12:00pm,

1:30pm–5:30pm; Sat.: 8:00am-12:00pm

3. Can tho Province :

Company: FPT Service Informatic Company Ltd.

- CanTho Office

Address: 71/4Tran Phu Street, Ninh Kieu

8. Customer care and warranty

Your Philips F1rst ChoiceWarranty(USA)

for all labor charges.

All parts, including repaired and replaced parts,

are covered only for the original warranty

period. When the warranty on the original

product expires, the warranty on all replaced

and repaired products and parts also expires.

Thank you for purchasing this Philips monitor.

All Philips monitors are designed and

manufactured to high standards and deliver

high-quality performance, ease of use and

ease of installation. Should you encounter any

difficulties while installing or using this product,

please contact Philips directly to benefit from

your Philips F1rst Choice Warranty. This three-

year service warranty entitles you to a swap

model on-site within 48 hours of your call being

received within the first year of purchase. If you

have any problems with your monitor within the

second or third year of purchase, we will repair

it after it has been sent to the service provider

at your expense and returned to you within five

working days, free of charge.

WHAT IS EXCLUDED?

Your warranty does not cover:

Labor charges for installation or setup of the

product, adjustment of customer controls on

the product, and installation or repair of antenna

systems outside of the product.

product repair and/or part replacement because

of misuse, accident, unauthorized repair or other

cause not within the control of Philips.

reception problems caused by signal conditions

or cable or antenna systems outside the unit.

LIMITED WARRANTY (Computer Monitor)

a product that requires modification or

adaptation to enable it to operate in any

country other than the country for which it

was designed, manufactured, approved and/or

authorized, or repair of products damaged by

these modifications.

Please contact us via Website: http://www.

philips.com or http://www.usa.philips.com to

access the Warranty Registration Card.

Three Years Free Labor / Three Years Free

Service on Parts / OneYear Exchange*

incidental or consequential damages resulting

from the product. (Some states do not allow

the exclusion of incidental or consequential

damages, so the above exclusion may not

apply to you. This includes, but is not limited

to, prerecorded material, whether copyrighted

or not copyrighted.) the model or production

number on the product has been altered,

deleted, removed or made illegible.

*Product will be exchanged with a new or

renewed to original specifications unit within

two business days for the first year.This product

must be shipped in at your expense for service

during years two and three.

WHO IS COVERED?

You must have proof of purchase to receive

warranty service. A sales receipt or other

document showing that you purchased the

product is considered proof of purchase. Attach

it to this owner's manual and keep both nearby.

Where IS SERVICE AVAILABLE?

Warranty service is available in all countries

where the product is officially distributed

by Philips. In countries where Philips does

not distribute the product, the local Philips

service organization will attempt to provide

service (although there may be a delay if the

appropriate spare parts and technical manual(s)

are not readily available).

WHAT IS COVERED?

Warranty coverage begins the day you buy your

product. For three years thereafter, all parts will

be repaired or replaced, and labor is free. After

three years from the day of purchase, you pay

for the replacement or repair of all parts, and

8. Customer care and warranty

Where CAN I GET MORE INFORMATION?

REMEMBER... Please record the model and

serial numbers found on the product below.

For more information, contact the Philips

Customer Care Center by calling (877) 835-

1838 (U.S.A. customers only) or (919) 573-

7855.

MODEL #

______________________________

SERIAL #

Before Requesting Service...

_______________________________

Please check your owner's manual before

requesting service. Adjustments of the controls

discussed there may save you a service call.

TO GET WARRANTY SERVICE IN U.S.A.,

PUERTO RICO OR U.S.VIRGIN ISLANDS...

This warranty gives you specific legal rights.You

may have other rights which vary from state/

province to state/province.

Before contacting Philips, please prepare the

following details so we can solve your problem

quickly.

Contact the Philips Customer Care Center

phone number listed below for product

assistance and procedures for servicing:

Philips type number

Philips serial number

Purchase date (copy of purchase may be

Philips Customer Care Center

(877) 835-1838 or (919) 573-7855

required)

PC environment Processor:

CPU and Graphic card name and

driver version

(In U.S.A., Puerto Rico and U.S.Virgin Islands, all

implied warranties, including implied warranties

of merchantability and fitness for a particular

purpose, are limited in duration to the duration

of this express warranty. But, because some

states do not allow limitations on how long an

implied warranty may last, this limitation may

not apply to you.)

Operating system

Application being used

Other cards installed

Having the following information available

will also help speed up the process:

Your proof of purchase indicating: date of

TO GET WARRANTY SERVICE IN CANADA...

purchase, dealer name, model and product

serial number.

Please contact Philips at:

(800) 479-6696

The full address to which the swap model

should be delivered.

Four years free parts and Four years free labor

will be provided at Philips Canada depot or any

one of its authorized service centers.

Just a phone call away

Philips’ customer help desks are located

worldwide. Within the Canada you can contact

Philips customer care Monday-Friday from 9:00

AM-6:00 PM EasternTime (ET).

For more information on this and more great

Philips products visit our website at:

(In Canada, this warranty is given in lieu of all

other warranties. No other warranties are

expressed or implied, including any implied

warranties of merchantability or fitness for a

particular purpose. Philips is not liable under

any circumstances for any direct, indirect, special,

incidental or consequential damages, howsoever

incurred, even if notified of the possibility of

such damages.)

Website: http://www.philips.com

8. Customer care and warranty

Your International Guarantee

Dear Customer,

Please note that the product is not defective

under this guarantee in the case where

modifications become necessary in order for

the product to comply with local or national

technical standards which apply in countries for

which the product was not originally designed

and/or manufactured.

Thank you for purchasing this Philips product

which has been designed and manufactured to

the highest quality standards.

If, unfortunately, something should go wrong

with this product Philips guarantees free of

charge labor and replacement parts irrespective

of the country where it is repaired during a

period of 12 months from date of purchase.This

international Philips guarantee complements the

existing national guarantee obligations to you of

dealers and Philips in the country of purchase

and does not affect your statutory rights as a

customer.

Therefore always check whether a product can

be used in a specific country.

In case your Philips product is not working

correctly or is defective, please contact your

Philips dealer. In the event you require service

whilst in another country a dealer address can

be given to you by the Philips Consumer Help

Desk in that country, the telephone and fax

number of which can be found in the relevant

part of this booklet.

The Philips guarantee applies provided the

product is handled properly for its intended use,

in accordance with its operating instructions and

upon presentation of the original invoice or cash

receipt, indicating the date of purchase, dealer's

name and model and production number of the

product.

In order to avoid unnecessary inconvenience,

we advise you to read the operating instructions

carefully before contacting your dealer. If you

have questions which your dealer cannot

answer or any related question please contact

the Philips Consumer Information Centers or

via:

The Philips guarantee may not apply if:

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product has been altered, deleted, removed or

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not limited to lightning, water or fire, misuse or

neglect.

9.Troubleshooting & FAQs

AUTO button doesn't function.

9. Troubleshooting & FAQs

vꢀ The auto function is applicable only in

VGA-Analog mode. If the result is not

satisfactory, you can do manual adjustments

via the OSD menu.

9.1 Troubleshooting

This page deals with problems that can be

corrected by a user. If the problem still persists

after you have tried these solutions, contact

Philips customer service representative.

Note

The Auto Function is not applicable in DVI-

Digital mode as it is not necessary.

Visible signs of smoke or sparks.

Common Problems

vꢀ Do not perform any troubleshooting steps.

No Picture (Power LED not lit.)

vꢀ Disconnect the monitor from mains power

vꢀ Make sure the power cord is plugged into

the power outlet and into the back of the

monitor.

source immediately for safety.

vꢀ Contact with Philips customer service

representative immediately.

vꢀ First, ensure that the power button on the

front of the monitor is in the OFF position,

then press it to the ON position.

Imaging Problems

Image is not centered.

No Picture (Power LED isWhite.)

vꢀ Adjust the image position using the “Auto”

function in OSD Main Controls.

vꢀ Make sure the computer is turned on.

vꢀ Adjust the image position using the Phase/

Clock of Setup in OSD Main Controls. It is

valid only inVGA mode.

vꢀ Make sure the signal cable is properly

connected to your computer.

vꢀ Make sure the monitor cable has no bent

pins on the connect side. If yes, repair or

replace the cable.

Image vibrates on the screen.

vꢀ Check that the signal cable is properly

securely connected to the graphics board

or PC.

vꢀ The Energy Saving feature may be activated.

Screen says

Vertical flicker appears.

Attention

Check cable connection

vꢀ Make sure the monitor cable is properly

connected to your computer. (Also refer to

the Quick Start Guide).

vꢀ Check to see if the monitor cable has bent

pins.

vꢀ Make sure the computer is turned on.

9.Troubleshooting & FAQs

vꢀ Adjust the image using the “Auto” function

vꢀ Always activate a moving screen saver

program when you leave your monitor

unattended.

in OSD Main Controls.

vꢀ Eliminate the vertical bars using the Phase/

Clock of Setup in OSD Main Controls. It is

valid only inVGA mode.

vꢀ Always activate a periodic screen refresh

application if your Monitor will display

unchanging static content.

Horizontal flicker appears.

vꢀ Severe “burn-in” or “after-image” or “ghost

image” symptoms will not disappear and

cannot be repaired.The damage mentioned

above is not covered under your warranty.

Image appears distorted.Text is fuzzy or

blurred.

vꢀ Adjust the image using the “Auto” function

in OSD Main Controls.

vꢀ Set the PC’s display resolution to the same

mode as monitor’s recommended screen

native resolution.

vꢀ Eliminate the vertical bars using the Phase/

Clock of Setup in OSD Main Controls. It is

valid only inVGA mode.

Green, red, blue, dark, and white dots appears

on the screen.

Image appears blurred, indistinct or too dark.

vꢀ Adjust the contrast and brightness on

vꢀ The remaining dots are normal

characteristic of the liquid crystal used in

today’s technology, Please refer the pixel

policy for more detail.

On-Screen Display.

An "after-image", "burn-in" or "ghost image"

remains after the power has been turned off.

vꢀ Uninterrupted display of still or static

images over an extended period may cause

"burn in", also known as "after-imaging "

or "ghost imaging", on your screen. "Burn-

in", "after-imaging", or "ghost imaging" is a

well-known phenomenon in Monitor panel

technology. In most cases, the "burned in"

or "after-imaging" or "ghost imaging" will

disappear gradually over a period of time

after the power has been switched off.

The "power on" light is too strong and is

disturbing.

vꢀ You can adjust “power on” light using the

power LED Setup in OSD main Controls.

For further assistance, refer to the Consumer

Information Centers list and contact Philips

customer service representative.

9.Troubleshooting & FAQs

Ans.: It might be your graphic adaptor is not

compatible with the SmartControl

Premium. If your graphic adaptor is one

of the above mentioned brands, try to

download the most updated graphic

adaptor driver from corresponding

companies’ web site. Install the driver.

Remove SmartControl Premium, and

re-install it once more.

9.2 SmartControl Premium FAQs

Q1.

I change the monitor on a PC to a

different one and the SmartControl

Premium becomes un-usable, what do

I do?

Ans.: Restart your PC and see if

SmartControl Premium can work.

Otherwise, you will need to remove

and re-install SmartControl Premium to

ensure proper driver is installed.

If it is still not working, we are sorry that

the graphic adaptor is not supported.

Please visit Philips website and check

if an updated SmartControl Premium

driver is available.

Q2.

The SmartControl Premium functions

worked well before, but it does not

work anymore, what can I do?

Q4.

When I click on Product Information,

only partial information is shown, what

happened?

Ans.: If the following actions were executed,

the monitor driver may need to be re-

installed.

Ans.: It might be your graphic card adaptor

driver is not the most updated

vꢀ Changed video graphic adapter to another

one

version which fully supporting DDC/

CI interface. Please try to download

the most updated graphic adaptor

driver from corresponding companies’

web site. Install the driver. Remove

SmartControl Premium and re-install it

once more.

vꢀ Updated video driver

vꢀ Activities on OS, such as service pack or

patch

vꢀ Run Windows Update and updated

monitor and/or video driver

vꢀ Windows was booted with the monitor

power off or disconnected.

Attention

vꢀ To find out, please right click My Computer

and click on Properties->Hardware->

Device Manager.

Theft mode enabled

vꢀ If you see "Plug and Play Monitor" shows

under Monitor, then you need to re-install.

Simply remove SmartControl Premium and

re-install it.

Q5.

I forgot my PIN forTheft Deterrence

Function. How can I do?

Ans.: Philips Service center has a right to

ask for legitimate identification and

authorization, in order to establish

ownership of the monitor.

Q3.

After installing SmartControl Premium,

when clicking on SmartControl

Premium tab, nothing shows up after a

while or a failure message shows, what

happened?

9.Troubleshooting & FAQs

package. Monitor drivers (.inf and .icm

files) will be installed automatically.

9.3 General FAQs

Q1:

When I install my monitor what should

I do if the screen shows 'Cannot

display this video mode'?

Q4:

How do I adjust the resolution?

Ans.: Your video card/graphic driver and

monitor together determine the

available resolutions.You can select the

desired resolution under Windows^®

Control Panel with the "Display

properties".

Ans.: Recommended resolution for this

monitor: 1920 x 1080 @60Hz.

vꢀ Unplug all cables, then connect your PC to

the monitor that you used previously.

vꢀ In the Windows Start Menu, select Settings/

Control Panel. In the Control Panel

Window, select the Display icon. Inside the

Display Control Panel, select the 'Settings'

tab. Under the setting tab, in box labeled

'desktop area', move the sidebar to 1920 x

1080 pixels.

Q5:

What if I get lost when I am making

monitor adjustments via OSD?

Ans.: Simply press the OK button, then select

'Reset' to recall all of the original factory

settings.

Q6:

Is the LCD screen resistant to

scratches?

vꢀ Open 'Advanced Properties' and set the

Refresh Rate to 60Hz, then click OK.

Ans.: In general it is recommended that

the panel surface is not subjected to

excessive shocks and is protected from

sharp or blunt objects.When handling

the monitor, make sure that there is

no pressure or force applied to the

panel surface side.This may affect your

warranty conditions.

vꢀ Restart your computer and repeat step 2

and 3 to verify that your PC is set at 1920

x 1080 @60Hz.

vꢀ Shut down your computer, disconnect your

old monitor and reconnect your Philips

Monitor.

vꢀ Turn on your monitor and then turn on

your PC.

Q7:

How should I clean the LCD surface?

Q2:

What is the recommended refresh

rate for Monitor?

Ans.: For normal cleaning, use a clean, soft

cloth. For extensive cleaning, please use

isopropyl alcohol. Do not use other

solvents such as ethyl alcohol, ethanol,

acetone, hexane, etc.

Ans.: Recommended refresh rate in Monitors

is 60Hz, In case of any disturbance on

screen, you can set it up to 75Hz to see

if that removes the disturbance.

Q8:

Can I change the color setting of my

monitor?

Q3:

What are the .inf and .icm files on the

CD-ROM? How do I install the drivers

(.inf and .icm)?

Ans.: Yes, you can change your color setting

through OSD control as the following

procedures:

Ans.: These are the driver files for your

monitor. Follow the instructions in your

user manual to install the drivers.Your

computer may ask you for monitor

drivers (.inf and .icm files) or a driver

disk when you first install your monitor.

Follow the instructions to insert the (

companion CD-ROM) included in this

vꢀ Press "OK" to show the OSD (On

Screen Display) menu

vꢀ Press "Down Arrow" to select the

option "Color" then press "OK" to

enter color setting, there are three

settings as below.

9.Troubleshooting & FAQs

1. ColorTemperature;The six settings are

5000K, 6500K, 7500K, 8200K, 9300K and

11500K.With settings in the 5000K range

the panel appears ‘warm,' with a red-white

color tone, while a 11500K temperature

yields ‘cool, blue-white toning."

Q11: What is Image Sticking, or Image Burn-

in, or After Image, or Ghost Image in

Monitor panels?

Ans.: Uninterrupted display of still or static

images over an extended period

may cause "burn in", also known as

"after-imaging" or "ghost imaging",

on your screen. "Burn-in", "after-

imaging", or "ghost imaging" is a well-

known phenomenon in Monitor panel

technology. In most cases, the "burned

in" or "atter-imaging" or "ghost imaging"

will disappear gradually over a period of

time after the power has been switched

off.

2. sRGB; this is a standard setting for ensuring

correct exchange of colors between

different device (e.g. digital cameras,

monitors, printers, scanners, etc)

3. User Define; the user can choose his/her

preference color setting by adjusting red,

green blue color.

Note:

A measurement of the color of light radiated

by an object while it is being heated.This

measurement is expressed in terms of

absolute scale, (degrees Kelvin). Lower Kevin

temperatures such as 2004K are red; higher

temperatures such as 9300K are blue. Neutral

temperature is white, at 6504K.

Always activate a moving screen saver

program when you leave your monitor

unattended.

Always activate a periodic screen

refresh application if your Monitor will

display unchanging static content.

Warning

Q9:

Can I connect my Monitor to any PC,

workstation or Mac?

Severe"burn-in" or "after-image" or "ghost image"

symptoms will not disappear and cannot be

repaired.The damage mentioned above is not

covered under your warranty.

Ans.: Yes.All Philips Monitors are fully

compatible with standard PCs, Macs

and workstations.You may need a cable

adapter to connect the monitor to

your Mac system. Please contact your

Philips sales representative for more

information.

Q12: Why is my Display not showing

sharp text, and is displaying jagged

characters?

Ans.: Your Monitor works best at its native

resolution of 1920 x 1080 @60Hz. For

best display please use this resolution.

Q10: Are Philips Monitors Plug-and- Play?

Ans.: Yes, the monitors are Plug-and-Play

compatible with Windows 7/Vista/XP/

NT, Mac OSX, Linux

Philips and the Philips Shield Emblem are registered trademarks of

Koninklijke Philips Electronics N.V. and are used under license from

Koninklijke Philips Electronics N.V.

Specifcations are subject to change without notice.

Version: M3221BE1T

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