NEC 2000 Series User Manual

When Space is at a Premium and Flexibility is Key  
®
POWERMATE 2000 SERIES  
U S E R ’ S  
G U I D E  
Contents  
Using This Guide  
Text Conventions.................................................................................... viii  
Related Documents................................................................................... ix  
1 Reviewing System Features  
Front Features......................................................................................... 1-2  
System Controls and Lamps............................................................ 1-4  
LCD Panel...................................................................................... 1-5  
Diskette Drive................................................................................. 1-5  
Hard Drive...................................................................................... 1-6  
CD-ROM Drive.............................................................................. 1-6  
Speakers......................................................................................... 1-6  
Left Side Features................................................................................... 1-6  
Audio Connectors........................................................................... 1-7  
Volume Control.............................................................................. 1-8  
PC Card Slots ................................................................................. 1-8  
Fan................................................................................................. 1-8  
Rear Features.......................................................................................... 1-8  
Universal Serial Bus Ports............................................................... 1-9  
DC Power Connector...................................................................... 1-9  
PS/2 Mouse Port........................................................................... 1-10  
PS/2 Keyboard Port ...................................................................... 1-10  
VGA Monitor Connector .............................................................. 1-10  
Printer Port ................................................................................... 1-10  
Serial Port..................................................................................... 1-10  
LAN Connector ............................................................................ 1-11  
Bottom Features.................................................................................... 1-11  
Memory Sockets........................................................................... 1-12  
Password Clear Jumper................................................................. 1-12  
Microdesktop Chassis ........................................................................... 1-12  
System Overview.................................................................................. 1-13  
Hardware...................................................................................... 1-13  
Software....................................................................................... 1-14  
Preloaded Microsoft Operating System ................................. 1-14  
NEC OS Restore CD ............................................................ 1-14  
NEC Application and Driver CD........................................... 1-14  
Security........................................................................................ 1-15  
Contents iii  
2 Setting Up the System  
Cable Connections...................................................................................2-2  
Startup.....................................................................................................2-2  
Shutdown ................................................................................................2-3  
Power-Saving Operation ..........................................................................2-4  
System Care ............................................................................................2-5  
Protecting Your System From Damage ............................................2-5  
Keeping Your System in Good Condition ........................................2-6  
Moving or Shipping Your System....................................................2-7  
More Information ....................................................................................2-8  
3 Configuring the System  
Configuration Tools and Utilities .............................................................3-2  
BIOS Setup Utility...................................................................................3-4  
How to Start Setup...........................................................................3-4  
How to Use Setup............................................................................3-5  
Main Menu......................................................................................3-7  
Advanced Menu ............................................................................3-12  
Security Menu...............................................................................3-17  
Power Menu..................................................................................3-20  
Boot Menu ....................................................................................3-22  
Exit Menu .....................................................................................3-24  
Hard Drive Security...............................................................................3-24  
Establishing Hard Disk Drive Passwords........................................3-25  
Changing Hard Disk Drive Passwords............................................3-26  
Using Hard Disk Drive Password Protection ..................................3-26  
Moving the Hard Drive..................................................................3-27  
FLASH Utility.......................................................................................3-27  
NEC Application and Driver CD............................................................3-28  
NEC INFO Center .................................................................................3-29  
NEC OS Restore CD..............................................................................3-31  
System Board Jumper Settings...............................................................3-33  
Intel Processor Serial Number Control Utility.........................................3-34  
System Requirements ....................................................................3-35  
Installation ....................................................................................3-35  
Processor Serial Number................................................................3-35  
Frequently Asked Questions ..........................................................3-35  
Technical Support..........................................................................3-37  
iv Contents  
4 Adding Expansion Devices  
Safety Precautions................................................................................... 4-2  
USB Devices .......................................................................................... 4-3  
PC Cards ................................................................................................ 4-4  
Inserting a PC Card......................................................................... 4-4  
Removing a PC Card ...................................................................... 4-6  
Memory Modules.................................................................................... 4-6  
Checking System Memory.............................................................. 4-8  
Installing a SO-DIMM Module ....................................................... 4-8  
Removing a SO-DIMM Module.................................................... 4-11  
Parallel Printer...................................................................................... 4-12  
External Monitor................................................................................... 4-12  
Serial Devices....................................................................................... 4-12  
5 Solving System Problems  
Solutions to Common Problems .............................................................. 5-2  
System Problems ............................................................................ 5-2  
Diskette Drive Problems ................................................................. 5-4  
LCD Panel Problems....................................................................... 5-5  
Keyboard/Mouse Problems ............................................................. 5-5  
CD-ROM Drive Problems............................................................... 5-6  
Speaker Problems ........................................................................... 5-7  
How to Clean the Mouse......................................................................... 5-7  
6 Getting Services and Support  
NECC Website ....................................................................................... 6-2  
NECC FTP Site ...................................................................................... 6-3  
Email/Fax Technical Support Service...................................................... 6-3  
NECC Technical Support Services .......................................................... 6-4  
A Setting Up a Healthy Work Environment  
Making Your Computer Work for You....................................................A-2  
Arrange Your Equipment........................................................................A-3  
Adjust Your Chair...................................................................................A-4  
Adjust Your Input Devices......................................................................A-6  
Adjust Your Monitor...............................................................................A-8  
Vary Your Workday..............................................................................A-10  
Pre-existing Conditions and Psychosocial Factors..................................A-11  
Checking Your Comfort: How Do You Measure Up? ............................A-11  
Checking Your Chair....................................................................A-11  
Checking Your Keyboard..............................................................A-12  
Checking Your Mouse ..................................................................A-12  
Contents  
v
Checking Your Monitor................................................................A-12  
Checking You...............................................................................A-12  
B System Specifications  
System Board .........................................................................................B-2  
System Processor............................................................................B-2  
Random Access Memory (RAM)....................................................B-2  
Cache Memory...............................................................................B-2  
Read Only Memory (ROM) ............................................................B-2  
Calendar Clock...............................................................................B-2  
Input/Output (I/O) Features.............................................................B-3  
Video Memory ...............................................................................B-3  
Sound Controller ............................................................................B-4  
Network Board...............................................................................B-4  
Graphics Controller ........................................................................B-4  
System Peripherals..................................................................................B-5  
LCD Panel......................................................................................B-5  
External Monitor ............................................................................B-6  
Keyboard........................................................................................B-6  
Mouse ............................................................................................B-6  
Diskette Drive ................................................................................B-7  
Hard Drive .....................................................................................B-7  
CD-ROM Drive..............................................................................B-8  
PC Card Slots.................................................................................B-8  
Speakers.........................................................................................B-8  
Dimensions.............................................................................................B-9  
System ...........................................................................................B-9  
Keyboard........................................................................................B-9  
Power.....................................................................................................B-9  
Operating Environment...........................................................................B-9  
Compliance .......................................................................................... B-10  
Index  
Regulatory Statements  
vi Contents  
Using This Guide  
The PowerMate® 2000 Series User’s Guide provides a comprehensive  
reference to information about your system.  
The guide contains the following information:  
Chapter 1, Reviewing System Features, provides a look at the front,  
side, rear, and bottom features of the system. It also gives a summary  
of the system’s hardware, software, and security features.  
Chapter 2, Setting Up the System, briefly describes how to set up, start  
up, and shut down the system. The chapter also provides information  
on installing applications and tips on caring for the system.  
Chapter 3, Configuring the System, describes how to use the software  
utilities shipped with your system, including the BIOS Setup Utility,  
FLASH Utility, NEC Application and Driver CD, NEC INFO Center,  
NEC OS Restore CD, and Intel® Pentium® III Serial Number Control  
Utility. The chapter also includes information for setting system  
jumpers.  
Chapter 4, Adding Expansion Devices, provides installation  
procedures for adding expansion devices such as USB devices, PC  
cards, memory upgrade modules, external monitor, and printer.  
Chapter 5, Solving System Problems, contains troubleshooting tips for  
solving simple problems and describes how to find help when you  
cannot solve a problem yourself.  
Chapter 6, Getting Services and Support, describes the services  
available to you for information and help, and describes how to access  
the services.  
Appendix A, Setting Up a Healthy Work Environment, contains  
guidelines to help you use your computer productively and safely.  
This appendix also instructs you on how to set up and use your  
computer to reduce your risk of developing nerve, muscle, or tendon  
disorders.  
Appendix B, System Specifications, provides a technical description  
of your system and its components.  
Using This Guide vii  
Prolonged or improper use of a computer  
workstation may pose a risk of serious injury. To reduce your risk of injury,  
set up and use your computer in the manner described in Appendix A,  
Setting Up a Healthy Work Environment.  
Text Conventions  
This guide uses the following text conventions.  
Warnings, cautions, and notes have the following meanings:  
Warnings alert you to situations that could result  
in serious personal injury or loss of life.  
Cautions indicate situations that can damage the  
hardware or software.  
Note Notes give important information about the material being  
described.  
Names of keyboard keys are printed as they appear on the keyboard,  
for example, Ctrl, Alt, or Enter.  
Text or keystrokes that you enter appear in boldface type. For  
example, type abc123 and press Enter.  
File names are printed in uppercase letters. For example,  
AUTOEXEC.BAT.  
viii Using This Guide  
Related Documents  
In addition to this guide, the following printed documentation ships with  
your system.  
NEC PowerMate 2000 Series Quick Setup/Quick Reference  
The Quick Setup shows how to quickly get the system connected and  
powered on.  
The Quick Reference briefly describes the documentation, NEC tools  
and utilities, software applications, and services available with the  
NEC PowerMate 2000 Series system.  
How Does Your Workplace Measure Up?  
This brochure provides information for setting up and using the  
computer productively and safely. Information includes guidelines to  
reduce the risk of injury associated with using a computer.  
NEC PowerMate 2000 Series Release Notes  
Release Notes provide additional information about the computer that  
was not available at the time the user’s guide was printed. Information  
in the Release Notes is the result of extensive product testing.  
Your system also comes with the NEC INFO Center online  
documentation on the NEC Application and Driver CD. The NEC INFO  
Center is an online guide to your PowerMate system. It provides  
information about the system through the following online modules: Tour,  
User’s Guide, Questions, Solutions, and Services.  
In addition to the documentation that ships with the system,  
documentation is available from the NECC website.  
NEC PowerMate 2000 Series Service and Reference Manual  
This manual provides information for maintaining, troubleshooting,  
and repairing the system. This manual also includes hardware and  
interface information for programmers, engineers, and others who  
need to know how the system is designed.  
Service and reference manuals are available on the Internet at the  
Service and Support area of the NECC website (see Chapter 6 for  
access information).  
NEC PowerMate 2000 Series Users Guide  
Check the website for the most current online version of your printed  
user’s guide.  
Using This Guide ix  
1
Reviewing System Features  
Front Features  
Left Side Features  
Rear Features  
Bottom Features  
System Overview  
Prolonged or improper use of a computer  
workstation may pose a risk of serious injury. To reduce your risk of injury,  
set up and use the computer in the manner described in Appendix A,  
“Setting Up a Healthy Work Environment.”  
This chapter highlights system hardware and software features, and  
describes system security features.  
Front Features  
The following figures show the features on the front of the system unit  
and the front of the liquid crystal display (LCD) panel. Brief descriptions  
of the features follow the figures.  
PowerMate 2000 System  
A – LCD Panel  
C – System Unit  
B – Power/Sleep Button  
1-2 Reviewing System Features  
System unit front features  
A – CD-ROM Drive  
F – Diskette Drive  
G – Diskette Eject Button  
H– Hard Drive Lamp  
I – Power Lamp  
B – CD-ROM Eject Button  
C – CD-ROM Drive Lamp  
D – CD-ROM Disc Emergency Eject  
E – Diskette Drive Lamp  
J – Sleep Lamp  
LCD panel features  
A – LCD Panel  
C – Increase Brightness Level Button  
B – Decrease Brightness Level Button  
Reviewing System Features 1-3  
System Controls and Lamps  
System unit controls include a power/sleep button, power lamp, sleep  
lamp, and hard drive activity lamp.  
Power/sleep button  
To turn system unit and LCD panel power on, press the power/sleep  
button. To turn off power, press the button and hold in place for four  
or more seconds before releasing.  
Do not turn off the system power until you have  
closed all applications and Windows or you may possibly lose data.  
To suspend system unit and LCD panel operation, press the  
power/sleep button and release within three seconds or less. This  
places the system unit and LCD panel in a power savings mode. Use  
this feature if you plan to be away from your system for more than  
15 minutes.  
Do not hold the button in any longer than three  
seconds or you will turn off the system and possibly lose data.  
Press any key or move the mouse to resume system operation at the  
point where you stopped it.  
Power and sleep lamps  
The power lamp indicates if system power is on or off. The sleep lamp  
lets you know if the system is operating in a power-saving mode.  
A steady green power lamp indicates that the power is on to all system  
components. An amber sleep lamp indicates that the system is in sleep  
mode with full-power reduction.  
Hard drive activity lamp  
A flashing green lamp indicates that the hard drive is active and is  
reading or writing data.  
Do not turn off the system unless absolutely  
necessary while the hard drive lamp is flashing. To do so can damage  
your hard drive or data.  
1-4 Reviewing System Features  
LCD Panel  
The system comes with an LCD panel that you can adjust up or down and  
side-to-side for a comfortable viewing position. The panel uses a 15-inch,  
twisted nematic Thin Film Transistor (TFT) Super Video Graphics Array  
(SVGA) color screen. The screen has a brightness of 200 candlepower  
and a maximum resolution of 1024 x 768 pixels.  
The LCD panel screen automatically turns on when you press the system  
power button. If you have an optional video graphics array (VGA)  
monitor attached to the system, the monitor can be turned on for  
simultaneous viewing on the monitor and the LCD panel.  
An increase brightness button and a decrease brightness button on the  
panel allows you to increase or decrease the brightness of the display. The  
buttons provide eight levels of brightness. The default brightness is  
maximum.  
Note Powering off the system or unplugging the system from the power  
outlet changes any new brightness setting to the maximum default  
brightness.  
Diskette Drive  
Use the diskette drive to copy data files to and from a diskette. You can  
also use it as a bootable drive for loading and starting programs from a  
diskette.  
A flashing green activity lamp on the front of the drive indicates that the  
drive is reading or writing data.  
Press the eject button to eject a diskette.  
To prevent damage to the diskette drive and  
data, do not turn off the system or remove a diskette while the diskette  
drive busy lamp is flashing.  
Reviewing System Features 1-5  
Hard Drive  
The system comes with either a 6.0-gigabyte (GB) or a 12-GB enhanced  
intelligent device electronics (EIDE) hard drive. The drive features ultra  
direct memory access (DMA) 66 technology for fast data transfer.  
The drive is located inside the system unit, on the right side. The drive is  
not user accessible.  
Hard disk activity is indicated by a flashing green lamp on the front of the  
system unit.  
CD-ROM Drive  
All systems come with a 24X Max Slim variable speed CD-ROM drive.  
Use the CD-ROM drive to load and start programs from a compact disc  
(CD). You can also use the CD-ROM drive to play your audio CDs.  
The CD-ROM drive operates at different speeds depending on whether  
the CD you are using contains data or music. This allows you to get your  
data faster and to see smoother animation and video.  
A flashing amber activity lamp on the front of the drive indicates that the  
drive is reading data. Press the tray button to open or close the CD-ROM  
tray for loading or unloading a CD. An emergency eject feature allows  
you to open the tray in case of a power or software malfunction.  
Speakers  
The system has two 1-watt stereo speakers mounted inside the base of the  
LCD panel. Speaker volume is controlled by the volume control on the  
left side of the system unit. Volume can also be controlled through the  
Windows sound software.  
Left Side Features  
The following figure shows the features on the left side of the system unit.  
Brief descriptions of the features follow the figure.  
1-6 Reviewing System Features  
Left side features  
A – PC Card Slot 1  
F – Microphone In Jack  
G – Line In Jack  
H – Headphone Jack  
I – Volume Control  
J – System Unit  
B – Slot 1 Card Eject Button  
C – Slot 2 Card Eject Button  
D – PC Card Slot 2  
E – Fan  
Audio Connectors  
The system unit has the following audio connectors:  
Microphone in jack  
Use this jack to connect a microphone for recording audio information  
in your data files.  
Line in jack  
Use this jack to connect a stereo audio device such as a stereo  
amplifier or a cassette for playback or recording.  
Headphone jack  
Use this jack to connect an optional headphone set. Plugging in the  
headphone set disables the built-in system speakers.  
Reviewing System Features 1-7  
Volume Control  
Use the volume control to adjust the volume of the system’s built-in  
speakers or optional headphone set. The speakers are located in the base  
of the LCD panel.  
You can also use the Windows sound software. To bring up the Windows  
volume control, double click the speaker icon on the taskbar (next to the  
system clock). Use the software to balance the sound between the left and  
right speakers.  
PC Card Slots  
Your system has two PC card slots that support 16-bit PC card technology  
and 32-bit CardBus technology. The CardBus technology provides up to  
132 MB/second of bandwidth.  
The card slots support two Type II cards or one Type III PC card in the  
bottom slot for extending the system’s capabilities. Each type of PC card  
has a different function. Using the PC card slots, you can add a number of  
functions to the system with a variety of cards (for example, modem,  
memory, Small Computer System Interface).  
A PC card is inserted into a PC card slot similar to inserting a diskette in a  
diskette drive. Press the eject button to eject a PC card.  
Removable slot covers keep foreign matter out of the slots when PC cards  
are not used.  
Fan  
The fan cools system unit components and prevents them from  
overheating. Keep the area near the fan clear for proper ventilation.  
A feature of the fan is its quietness. The fan operates at less than 30 db.  
Rear Features  
On the rear of the system unit are the universal serial bus (USB) ports, DC  
power connector, mouse and keyboard ports, and other external device  
connectors. The following figure shows the ports and connectors.  
Descriptions of each follow the figure.  
1-8 Reviewing System Features  
Rear features  
A – PS/2 Mouse Port  
F – VGA Connector  
G – LAN Connector  
H – USB Connectors  
I – DC Power Connector  
B – Kensington Lock Slot  
C – PS/2 Keyboard Port  
D – Printer Port  
E – Serial Port  
Universal Serial Bus Ports  
The system unit comes with two USB ports on the rear of the system unit.  
The ports allow you to easily and conveniently add plug and play USB  
devices without opening up the system. You simply plug the USB device  
into a port. You can connect up to 127 USB devices including a keyboard,  
mouse, monitor, printer, scanner, or speaker set.  
DC Power Connector  
The system operates with DC power supplied from the AC power adapter.  
The adapter plugs into an AC power source and the DC power connector  
on the rear of the system unit. The AC power adapter uses a standard  
115-Vac or 230-Vac grounded power source.  
Reviewing System Features 1-9  
PS/2 Mouse Port  
The system unit comes with a mouse port that supports a  
PS/2®-compatible (personal system/2-compatible) mouse with a 6-pin  
mini DIN connector.  
Use this port to connect the PS/2 mouse shipped with your system.  
PS/2 Keyboard Port  
Your system unit comes with a keyboard port that supports a standard  
PS/2 101-key or 104-key keyboard with a 6-pin mini DIN connector.  
Use this port to connect the PS/2 keyboard shipped with your system.  
VGA Monitor Connector  
The system unit comes with a VGA connector on the rear of the system  
unit.  
Use this connector to connect an optional NEC MultiSync® monitor, NEC  
VistaScan™ monitor, or other VGA-compatible monitor with a 15-pin  
connector. You can also attach a projector with a 15-pin connector to this  
connector.  
The system supports simultaneous use of the LCD panel and an optional  
monitor connected to the VGA connector.  
Printer Port  
Use this port to connect a parallel printer with a 25-pin connector to the  
system unit. The port is an enhanced capabilities port (ECP). It also  
supports enhanced parallel port (EPP) bi-directional and uni-directional  
protocols.  
Serial Port  
Attach a serial device with a 9-pin connector to this serial port. Serial  
devices include a pointing device, serial printer, or a modem.  
1-10 Reviewing System Features  
LAN Connector  
Systems come with a local area network (LAN). Use the RJ-45  
compatible LAN connector on the rear of the system to connect a network  
cable to the internal 100Base-TX/10Base-T network board.  
Bottom Features  
A panel on the bottom of the system unit covers the memory expansion  
sockets and the password clear jumper. (See Chapter 4, “Adding  
Expansion Devices,” for information on removing the panel.)  
Bottom features  
A – SO-DIMM Socket 1  
C – SO-DIMM Socket 0  
B – Password Clear Jumper  
Reviewing System Features 1-11  
Memory Sockets  
The system unit comes with at least one 64-MB small outline dual-inline  
memory module (SO-DIMM) mounted in one of two memory sockets.  
You can increase total system memory to a maximum of 512 MB by  
using two 256-MB modules (see “Adding Memory Modules” in  
Chapter 4).  
The modules use synchronous dynamic random access memory  
(SDRAM). Memory allocation is controlled by Dynamic Video Memory  
Technology (DVMT). With DVMT, total system memory is shared  
between system memory and video memory. For example, with 64 MB of  
total system memory, 56 MB might be allocated for system memory and  
8 MB for video memory, with actual memory use dependent on video  
usage.  
Password Clear Jumper  
Use the password clear jumper (7F4) to clear your password if you forgot  
it. To clear and reset the password, see “Jumper Settings” and “Security  
Menu” in Chapter 3.  
Microdesktop Chassis  
The NEC Microdesktop chassis conforms to NEC’s Very-Small Form  
Factor and Flat Panel Display Specification. The microdesktop has the  
following features:  
small size chassis that is 85 percent smaller and correspondingly  
lighter than traditional desktops  
15-inch LCD panel with 1024 x 768 pixel maximum resolution, eight  
levels of display brightness, horizontal viewing angle of 60 degrees  
from center to right or left side of panel, vertical viewing angle of 40  
degrees from center of panel and upwards and 50 degrees from center  
of panel and downwards  
90-watt power supply (built into the AC power adapter).  
1-12 Reviewing System Features  
System Overview  
The system hardware and software deliver the performance and  
technologies needed for all your challenging tasks today and into the  
future.  
Hardware  
The PowerMate 2000 Series includes the following hardware features:  
PC99 Compliance  
All the hardware in the system is certified by Microsoft® to be PC99  
compliant.  
Processor  
The system comes with an Intel® Pentium® III processor (100-MHz  
front side bus). The processor is a fast, powerful processor that lends  
itself to computational, graphical, and networking tasks.  
Audio  
The system board comes with an integrated audio subsystem. The  
audio chipset gives you a surround sound system for three-  
dimensional sound effects. It also provides wavetable synthesis.  
Flashable ROM BIOS  
The system’s ROM BIOS features system setup configuration, Plug  
and Play support, and flash support for economical BIOS upgrades.  
System and Video Memory  
Your system comes with at least 64 MB of non-ECC PC100 SDRAM  
and supports up to 512 MB of total system memory. The memory uses  
DVMT technology which allows system memory to be shared with  
video memory. For example, with 64 MB of total system memory,  
56 MB might be allocated for system memory and 8 MB might be  
allocated for video memory (actual usage depends on video usage).  
AGP Graphics  
The system comes with an accelerated graphics port (AGP) integrated  
on the system board. AGP enhances graphics performance,  
particularly for 3-D applications.  
Power Management Options  
Power management options extend the life of your LCD panel,  
conserve energy, and reduce power costs.  
Reviewing System Features 1-13  
Software  
NEC provides a variety of software applications and hardware utilities  
with your system to let you take advantage of your hardware capabilities.  
Preloaded Microsoft Operating System  
Your system comes preloaded with the Microsoft® Windows® 98 SE  
operating system or with a dual-boot Windows NT® 4.0 and Windows®  
2000 operating system.  
NEC OS Restore CD  
Your system comes with an NEC OS Restore CD and bootable diskette.  
The CD contains the Windows 98 operating system or the dual-boot  
Windows NT/Windows 2000 operating systems, depending on your  
model.  
Should a problem occur that causes data loss or corruption, you can  
restore your system to its original factory state or you can restore just the  
operating system and drivers. You can also perform hard drive  
partitioning.  
After restoring the operating system, you can use the Application and  
Driver CD to install your applications, drivers, and NECC online  
documents.  
NEC Application and Driver CD  
Your system comes an NEC Application and Driver CD. Use this CD to  
install any or all of the software that comes with the system, including:  
Microsoft® Internet Explorer Browser  
Internet Explorer provides a top-notch browser with preloaded links  
for easy access to the world wide web. Also use Internet Explorer to  
access one of the many new browser-based utilities.  
Norton AntiVirus™ 2000 Software  
Protect the system from viruses by running Norton’s virus scan  
software.  
1-14 Reviewing System Features  
Adobe® Acrobat® Reader  
Use the Adobe Acrobat Reader to read and print portable document  
format (PDF) files found on the Internet and PDF documents included  
with various software applications.  
Intel LANDesk® Client Manager  
Use LANDesk software to track system information such as serial  
number, BIOS version, memory capacity, disk capacity, expansion  
board settings, and applications. Use LANDesk software for remote  
starts from a server computer using Wake-On LAN and remote reboot.  
NEC INFO Center  
The NEC INFO Center an online version of this user’s guide, and  
Tour, Questions, Solutions, and Services modules.  
Select the Tour module to look at the documentation, tools, and  
services that come with the system. The Questions module includes  
answers to frequently asked questions. Use the solutions module to  
find possible solutions to system problems. The Services module  
contains service information such as where to go on the Internet for  
help, who to call for service, and more.  
A wide selection of drivers  
Drivers for hardware that is compatible with PowerMate series  
computers are provided with the original manufacturer’s installation  
wizards to ensure correct installation.  
Security  
The system has hardware, software, and mechanical security features that  
offer protection against unauthorized access to your system and data. The  
following security features are available with the system.  
Password security  
The BIOS Setup utility includes a feature that lets you set a user or  
supervisor password, or both.  
The user password controls booting of the system and controls access  
to the Setup utility and the keyboard. (User access to the BIOS Setup  
utility is limited to a subset of all BIOS Setup parameters when a  
supervisor password has been set.)  
The supervisor password allows full access to the system and the  
BIOS.  
Reviewing System Features 1-15  
Security Lock Slot  
The security lock slot on the rear of the system accepts a Kensington®  
Security Standard connector or other locking device. Secure the  
locking device to the security lock slot and to an immovable object to  
protect your system from theft.  
Hard Drive Security  
Your system supports password protection for the hard drive. Hard  
drive password protection restricts access to the drive if the drive is  
removed and installed in another system. The system does not prompt  
for hard drive passwords while the drive remains in the current  
system.  
The passwords are written to the system BIOS and to the hard drive to  
ensure that the password protection travels with the hard drive in the  
event it is moved to another system. (See “Hard Drive Security” in  
Chapter 3 for additional information on using this feature.)  
Windows network security features  
To learn more about the network security features available through  
the Windows operating system, refer to your Windows documentation  
or consult your system administrator.  
1-16 Reviewing System Features  
2
Setting Up the System  
Cable Connections  
Startup  
Shutdown  
Power-Saving Operation  
System Care  
More Information  
This chapter provides basic information for setting up and using your  
system (refer to the Quick Setup poster for details). Included are cable  
connections, system startup procedures, system shutdown procedures, and  
system care. The chapter also includes a table showing where to find  
additional information about your system.  
Cable Connections  
After unpacking the system (save the carton) and positioning the system  
in your work area, connect the system components using the Quick Setup  
poster and the following tips.  
Use the icons on the rear and side of the system unit to identify the  
USB, keyboard, mouse, LAN, printer, monitor, power, and audio  
connectors.  
See your network administrator for guidelines on configuring the  
LAN.  
Connect the system AC adapter power cord to a surge protector  
(recommended) or a properly grounded wall outlet and to the DC  
power connector at the rear of the system unit.  
NECC recommends connecting the AC adapter  
power cord to a surge protector to protect your system.  
Startup  
Press the power button to turn on the system unit and LCD panel. The  
power lamp lights green to indicate that the system is on. The system  
performs its Power-On Self-Test (POST) and several messages appear on  
the screen indicating that the system is checking its subsystems.  
Note  
appears:  
At the bottom of the NEC startup screen, the following message  
Press F2 to enter BIOS Setup  
. If you want to enter the BIOS  
F2  
Setup Utility, immediately press  
while the startup screen displays. (See  
Chapter 3, “Configuring the System,” for information on using the BIOS  
Setup.)  
After a short delay, Windows starts up.  
2-2 Setting Up the System  
If a problem occurs, a series of beeps might sound. If this happens  
repeatedly after powering on, power off the system and go to Chapter 5,  
“Solving System Problems.” The chapter provides helpful hints for  
solving system problems.  
If the system displays a message indicating that system settings have  
changed, run the BIOS Setup Utility (see Chapter 3, “Configuring the  
System”).  
On systems loaded with the Windows NT® 4.0 or Windows 2000  
operating system, press Ctrl Alt Del when prompted on-screen to do so.  
The log-on box appears for entering a password.  
Shutdown  
Follow these steps to power off the system.  
To prevent damage to system components, wake  
a system in sleep mode, save and close any open applications, exit  
Windows, and power down the system.  
1. If the system is in sleep mode (sleep mode lamp amber), move the  
mouse or press a key to take it out of sleep mode (see “Power Saving  
Operation” in the next section).  
2. Save and exit all your open applications.  
3. Make sure that the hard drive, diskette drive, and any other drives are  
not in use. A lit device lamp indicates that the device is in use.  
Wait until all open applications are saved and  
closed before using the Windows shut down procedure in step 4.  
Unless absolutely necessary, never power off the system if the system  
sleep lamp is amber, if either the hard drive lamp, diskette drive, or other  
device lamp is flashing, or if any applications are open. Information on the  
device might be lost or damaged.  
Setting Up the System 2-3  
4. Click Start on the taskbar and click Shut Down. Select Shut down  
the computer, then click Yes or press Enter for shut down,  
depending on your operating system.  
If the system is configured with Windows 98 or Windows 2000,  
the system shuts down automatically after a short interval.  
If the system is configured with Windows NT, and after you  
perform a Windows shut down, power off the system by pressing  
and holding in the power button for four seconds or longer  
before releasing.  
Power-Saving Operation  
If the system is running Windows 98 or Windows 2000, you can put it in  
sleep mode (a power-saving state) by pressing and immediately releasing  
the power button on the front of the system unit. The sleep mode is a  
convenient way of conserving energy when you are going to be away  
from your system for more than 15 minutes.  
Take care to press and immediately release the  
power button to enter the sleep mode. Avoid pressing and holding in the  
power button longer than three seconds or you may turn off power and  
possibly lose data from any open applications.  
The system also goes into sleep mode when it has been inactive, if the  
power management has been enabled in BIOS, and an inactivity timeout  
has been enabled. (See Chapter 3, “Configuring Your System,” for  
information on setting power management functions.)  
When the system goes into sleep mode, it automatically saves data and  
system status and then shuts off power to all possible components. Sleep  
mode lets you save power without first saving your work.  
An amber sleep lamp indicates that the system is in sleep mode. Press a  
key or move the mouse to resume system operation where you left off.  
2-4 Setting Up the System  
System Care  
The system is a durable system built for dependable use. With protective  
measures and proper care, you can prevent problems and promote the  
successful operation and long life span of the system.  
Protecting Your System From Damage  
There are several ways that you can protect the system from possible  
damage. NECC strongly recommends the following protective measures.  
Connect a surge suppressor between the system and a grounded wall  
outlet. A surge suppressor protects the system from sudden transient  
increases and decreases in electrical power.  
Be sure to connect all peripherals, such as a printer, to the surge  
suppressor. The surge protector should be the only device that you  
plug into the wall outlet.  
Avoid repeated power-on cycles. These subject the system  
components to temperature variations and stress.  
Disconnect the system from telephone and power lines when an  
electrical storm threatens. If you have a fax/modem, lightning can  
travel in on the phone line and damage both the fax/modem and the  
system unit. Lightning can also travel in on power lines and damage  
the LCD panel and system unit.  
Be sure that system power is off before connecting or disconnecting a  
cable (USB devices do not require powering down the system when  
connecting). Never make cable changes when the system power is on.  
Doing so can damage the system and its peripherals.  
Use BIOS Setup Utility options to protect against viruses (see  
Chapter 3). You should also use the Norton virus scan protection  
software provided with the system to protect the system from viruses.  
If you plan to use software programs other than NECC-supplied  
software, NECC strongly recommends that you take the necessary  
steps, such as virus checks, to protect the system.  
Position the system away from direct sunlight and extreme hot and  
cold temperatures.  
The recommended operating environment is from 50°F to 95°F (10°C  
to 35°C).  
Setting Up the System 2-5  
The recommended non-operating environment (shipping or storage) is  
from 14°F to 158°F (-10°C to 70°C).  
After turning off power, wait about five seconds for the hard drive to  
spin down before you power on again.  
Be sure that nothing is placed on top of the system AC adapter power  
cord.  
Keeping Your System in Good Condition  
Maintain the condition of your system by periodically using the following  
procedures.  
For safety, power off and unplug your system  
and any external devices before cleaning them.  
Prevent dust from entering the system by covering it when not in use.  
Clean the outside of the system unit and LCD panel (but not the  
screen) with a soft clean cloth.  
Remove stubborn stains with a cloth slightly dampened with a mild  
detergent. Never use a strong cleaner or solvent on any part of the  
system.  
Clean the LCD panel screen with a soft, lint-free cloth or a screen  
wipe designed for that purpose. Special screen wipes are available  
through your local computer dealer.  
Keep food and liquids away from the system.  
Periodically clean the keyboard with a vacuum cleaner brush  
attachment. Do not use any liquid cleaners on the keyboard as they  
can damage the keyboard.  
If an object, such as a paper clip, falls into the keyboard, turn the  
keyboard over and gently shake it.  
2-6 Setting Up the System  
Moving or Shipping Your System  
Use these steps to prepare the system for moving or shipping.  
1. Back up your files on the hard drive to diskettes, server hard drive, or  
other backup devices.  
Take precautions for storing and transporting storage media so that  
they are not exposed to magnetic fields or electrical impulses.  
2. Remove any diskette from the diskette drive. If you have a CD in the  
drive, remove the CD.  
3. Remove any PC cards from the card slots on the left side of your  
system unit. Install the slot covers.  
4. Wake up a system in sleep mode, save and close any open  
applications, shut down Windows, and turn off the system unit and  
any external options connected to it.  
5. Unplug the system AC adapter power cord from the wall outlet or  
surge suppressor and the AC adapter from the system unit.  
6. Unplug any external options from the wall outlets or surge  
suppressor, then disconnect them from the system unit.  
7. Pack the system components in the original shipping materials and  
cartons. If these are not available, be sure to use adequate packing  
materials to protect the components.  
Note Be sure to save the original shipping materials in the unlikely  
event that you need to ship the system back for repair.  
To set up the system, follow the steps on the PowerMate 2000 Series  
Quick Setup poster that comes with the system.  
Setting Up the System 2-7  
More Information  
Once the system is up and running, we suggest that you do the following.  
Install applications provided by NECC on the NEC Application and  
Driver CD.  
See “Setting Up a Healthy Work Environment” in Appendix A.  
Install any of your own applications. See the documentation that  
comes with the application.  
See the following quick reference table to find information about using  
your system.  
Quick Reference to Information About Your System  
Information  
Where to Find It  
Accessing the world wide web  
Adding expansion devices  
Chapter 6  
Chapter 4  
Guidelines for using your computer  
Appendix A  
Installing the applications provided by  
NECC  
“Installing Applications” in Chapter 3  
Installing the NEC INFO Center online  
documentation  
“Installing the NEC INFO Center” in  
Chapter 3  
Protecting the system from viruses  
Setting a password  
Chapter 1  
Chapter 3  
System specifications  
Appendix B  
Taking care of the system  
Troubleshooting tips  
“System Care” in Chapter 2  
Chapter 5  
Uninstalling the NEC INFO Center  
“Uninstalling the NEC INFO Center” in  
Chapter 3  
Using support services  
Chapter 6  
2-8 Setting Up the System  
3
Configuring the System  
Configuration Tools and Utilities  
BIOS Setup Utility  
Hard Drive Security  
FLASH Utility  
NEC Application and Driver CD  
NEC INFO Center  
NEC OS Restore CD  
System Board Jumper Settings  
Intel Processor Serial Number Control Utility  
This chapter provides information on configuring your system. The  
chapter includes:  
Phoenix® Technologies Ltd. BIOS Setup utility for configuring your  
system  
FLASH Utility for BIOS updates  
NEC Applications and Driver CD for installing the NECC-supplied  
applications and optional drivers  
NEC INFO Center for quick access to information about your system  
NEC OS Restore CD for restoring the operating system  
jumper settings for clearing your password, should you forget it  
Intel Processor Serial Number Control Utility for controlling the  
reading of the processor serial number.  
See the following table for a quick guide to the utilities, tools, or  
procedures required for configuring the system. For detailed information  
about these and other tools, see the sections following the table.  
Configuration Tools and Utilities  
The following table lists ways you can configure the system, and the  
utility, tool, or procedure to use for the configuration.  
Configuration Tools and Utilities  
Configuration  
Method, Tool, or Utility  
BIOS, updating  
FLASH Utility  
Boot devices, determining  
Boot order, changing  
Clearing password  
BIOS Setup (Boot Menu)  
BIOS Setup (Boot Menu)  
Jumper Settings  
Diskette drive, enabling  
Drivers for NECC hardware  
BIOS Setup (Main Menu)  
NEC Application and Driver CD  
3-2 Configuring the System  
Configuration Tools and Utilities  
Configuration  
Method, Tool, or Utility  
Hard drive, reformatting  
Hard drive, repartitioning  
Hard drive, setting a pre-delay  
Inactivity timeout, setting  
Keyboard options  
NEC OS Restore CD  
NEC OS Restore CD  
BIOS Setup (Power Menu)  
BIOS Setup (Power Menu)  
BIOS Setup (Main Menu)  
BIOS Setup (Main Menu)  
Memory, checking  
NEC INFO Center, installing  
NEC Application and Driver CD (see  
“Installing the NEC INFO Center”)  
NEC INFO Center, uninstalling  
Operating system, restoring  
“Uninstalling the NEC INFO Center”  
NEC OS Restore CD  
Parallel port, enabling, configuring  
BIOS Setup (Advanced Menu)  
Password, setting or clearing (user,  
supervisor, or both)  
BIOS Setup (Security Menu)  
Jumper settings  
Plug and Play, enabling  
BIOS Setup (Advanced Menu)  
BIOS Setup (Power Menu)  
Power management, enabling,  
configuring  
Serial ports, enabling  
BIOS Setup (Advanced Menu)  
BIOS Setup (Main Menu)  
SO-DIMM memory, checking  
Software provided through NECC,  
installing  
NEC Application and Driver CD  
Sound, enabling  
Time and date, setting  
USB functions  
BIOS Setup (Advanced Menu)  
BIOS Setup (Main Menu)  
BIOS Setup (Advanced Menu)  
NEC OS Restore CD  
Windows 98, Windows 2000 (when  
available), or Windows NT, restoring  
Configuring the System 3-3  
BIOS Setup Utility  
The BIOS Setup Utility lets you configure the main components of your  
system. The utility is resident in the system FLASH memory and does not  
require a diskette or an operating system present to run.  
Your system ships from the factory with the correct system parameters for  
your configuration. Unless you add optional hardware, you do not need to  
run the BIOS Setup Utility to operate your system. However, you might  
wish to run the BIOS Setup Utility to set features that customize your  
system, such as security features.  
NECC recommends that you print out or write down your current BIOS  
Setup parameters and store the information in a safe place. This lets you  
restore your system to the current parameters if you need to have the  
CMOS battery replaced.  
How to Start Setup  
To start the BIOS Setup Utility, follow these steps.  
1. Turn on or reboot the system.  
2. Press F2 at the NEC startup screen (F2 appears on the bottom of the  
screen). You have about five seconds to press F2.  
Setup’s Main Menu window appears similar to the following screen.  
Note The following screen is a typical screen for a system with a  
6.0-GB hard drive. The actual settings on the Main Menu and Advanced  
Menu screens depend upon the hardware installed in your system.  
3-4 Configuring the System  
Setup Main Menu  
PhoenixBIOS Setup Utility  
Main  
Advanced  
Security  
Power  
Boot  
Ext  
Item Specific Help  
System Time:  
[10:34:50]  
System Date:  
[01/19/2000]  
Select the display  
Language  
[English (US)]  
language for the BIOS.  
Legacy Diskette A:  
[1.44/1.25 MB 3 1/2"]  
Primary Master  
Primary Slave  
[6007MB]  
[None]  
Secondary Master  
Secondary Slave  
[CD-ROM]  
[None]  
Keyboard Features  
Boot-Time Diagnostic Screen:  
[Disabled]  
System Memory:  
640 KB  
Extended Memory:  
BIOS Revision:  
Processor Serial Number:  
63488 KB  
138A0200  
[Disabled]  
F1  
ESC Exit  
Help  
|
|
Select Item  
Select Item  
–/+ Change Values  
Enter Select Sub-Menu  
F9  
Setup Defaults  
F10 Previous Values  
How to Use Setup  
The Setup utility has a Main Menu window and six top-level menus with  
submenus (see the above figure). The menu bar at the top of the Main  
Menu window lists the following top-level menus.  
Main  
Use the Main Menu for basic system configuration. For  
example, select Main to set the system date, set diskette and hard disk  
parameters, check memory parameters, or set the processor serial  
number feature.  
Advanced  
Use the Advanced Menu to set the system for Plug and  
Play, PCI configuration, serial port and printer port addresses and  
interrupts, memory cache configurations, I/O device configuration,  
DMI event logging, and more.  
Security Use this menu to set User and Supervisor Passwords,  
security mode, password on boot, network boot, virus check, and  
more.  
Power — Use the Power Menu to set power management parameters  
such as power savings, auto suspend timeout, hard disk timeout, and  
system switch.  
Configuring the System 3-5  
Boot — Use this menu to set boot options, including restore on  
ac/power loss, set boot sequence, and assign drive letters to removable  
devices.  
Exit Exits the Setup Utility with various save or discard options.  
Use the keys listed in the legend bar on the bottom of the Setup Menu to  
make the selections or exit the current menu. The following table  
describes the legend keys.  
Setup Key Functions  
Key  
Function  
F1  
Provides help for the parameter field  
being displayed.  
Esc  
Exits the menu.  
Up or down arrow keys  
Moves cursor up and down for item  
selection.  
Left or right arrow keys  
-/+ keys  
Selects next menu.  
Changes values.  
Enter  
Executes a command or selects  
submenu.  
F9  
Loads the default configuration values  
for the current menu.  
F10  
Saves the current values and exits  
Setup.  
To select one of the six menus from the menu bar, use the left and right  
arrow keys. Use the up or down arrow keys to select an item under the  
menu.  
Menu items preceded by a > contain a submenu of selectable fields for  
setting system parameters. Display a submenu by using the up or down  
arrow keys to move the cursor to the desired submenu, then press Enter.  
An Item Specific Help window on the right side of each menu displays  
the help text for the currently selected Setup option. It updates as the  
cursor moves to each new field.  
3-6 Configuring the System  
Pressing F1 on any menu brings up the General Help window that  
describes the legend keys and their functions.  
Press Esc to exit the current window.  
The following subsections describe the six top level menus and their  
submenus.  
Main Menu  
Choose the Main Menu by selecting Main in the legend bar on the Main  
Menu screen. Other Main Menu options are available by selecting  
submenus.  
Use the arrow keys to select one of the Main Menu options and press  
Enter to select a submenu. Items with grayed-out text are not available.  
Explanations of each Main Menu item are in the following table.  
Setting items on this menu to incorrect values  
can cause your system to malfunction.  
Main Menu Items  
Menu Item  
Settings (default is bold)  
System Time  
Set system time in this field. Press Tab or  
Enter to move between hour, minute, and  
second fields.  
Example: 09:30:50  
System Date  
Set system date in this field. Press Tab or  
Enter to move between month, date, and  
year fields.  
Example:  
04/18/2000  
Language  
English (US), Japanese  
Selects the display language for the BIOS.  
Configuring the System 3-7  
Main Menu Items  
Menu Item  
Settings (default is bold)  
Legacy Diskette A  
Disabled  
360 KB 5 1/4”  
1.2 MB 5 1/4”  
720 KB 3 1/2”  
1.44/1.25 MB 3 1/2”  
2.88 MB 3 1/2”  
Selects the diskette drive type.  
Primary IDE Master  
Primary IDE Slave  
6007 MB  
None  
Secondary IDE Master  
CD-ROM  
Secondary IDE Slave  
None  
Note: The following setting information  
applies to the primary and secondary master  
and slave devices.  
Each device menu item displays the hard  
drive or CD-ROM identifier if a device is  
installed.  
If you install a hard drive that does not feature  
auto IDE type detection or your IDE hard  
drive was formatted on another system with  
parameters different from those reported by  
the drive, enter a parameter for each of the  
fields in the device submenu.  
Bring up a device submenu by pressing  
Enter. The submenus include Type, CHS  
Format, and LBA Format. Each submenu and  
its fields are described next.  
3-8 Configuring the System  
Main Menu Items  
Menu Item  
Settings (default is bold)  
Type  
User, Auto, None, CD-ROM, IDE/ATAPI  
Removable  
When set to Auto, the values for Cylinders,  
Heads, Sectors, Total Sectors, and Maximum  
Capacity are displayed but are read only.  
When set to Auto, the BIOS detects what the  
drive is capable of, not the translation  
mechanism that was used to format the drive.  
If a drive is run in a mode other than the  
mode in which it was partitioned and  
formatted, unpredictable results might occur,  
including data loss.  
When set to None, informs the system to  
ignore this drive.  
When set to CD-ROM or IDE/ATAPI  
Removable, allows the manual entry of all  
fields described next.  
When set to User, allows the manual entry of  
all fields described next.  
CHS Format (label field only)  
Cylinders  
Heads  
When Type is Auto, value in the Cylinders  
field is auto-detected and field is read only.  
When Type is Auto, value in Heads field is  
auto-detected and field is read only.  
Sectors  
When Type is Auto, value in Sectors field is  
auto-detected and field is read only.  
Maximum Capacity  
6007 MB  
LBA Format (label field only)  
11733120 total sectors  
6007 MB  
Total Sectors  
Maximum Capacity  
Configuring the System 3-9  
Main Menu Items  
Menu Item  
Multi-Sector Transfers  
Settings (default is bold)  
Disabled, 2, 4, 8, 16 sectors  
Determines the number of sectors per block  
for multi-sector transfers.  
When Type is Auto, value in Multi-Sector  
Transfers field is auto-detected and field is  
read only.  
LBA Mode Control  
Enabled, Disabled  
When Enabled is selected, it causes logical  
block addressing to be used in place of  
cylinders, heads, and sectors.  
When Type is set to Auto, the value in the  
LBA Mode field is auto-detected and the field  
is read only.  
32-Bit I/O  
Disabled, Enabled  
When Enabled, allows 32 bit data transfers.  
Transfer Mode  
Standard, Fast PIO1, Fast PIO2, Fast PIO3,  
Fast PIO4, Fast PIO3/DMA1, Fast  
PIO4/DMA2  
Selects the method for moving data to and  
from the drive.  
When Type is set to Auto, the value in the  
field is auto-detected and the field is read  
only.  
Ultra DMA Mode  
Disabled, Mode 0, Mode 1, Mode 2, Mode 3,  
Mode 4  
Selects the Ultra DMA Mode for moving data  
to and from the drive. Autotype the drive to  
select the optimum transfer mode.  
When Type is set to Auto, the value in the  
field is auto-detected and the field is read  
only.  
3-10 Configuring the System  
Main Menu Items  
Menu Item  
Settings (default is bold)  
Keyboard Features  
Press Enter to check or change keyboard  
parameters.  
Numlock  
Auto, On, Off  
Selects the power-on state for Numlock.  
Key Click  
Disabled, Enabled  
Enables or disables key click.  
Keyboard auto-repeat rate  
30/sec, 26.7/sec, 21.8/sec, 18.5/sec,  
13.3/sec, 10/sec, 6/sec, 2/sec  
Selects key repeat rate.  
Keyboard auto-repeat delay  
Legacy USB Support  
1/4 sec, 1/2 sec, 3/4 sec, 1 sec  
Selects delay before key repeat.  
Disabled, Enabled  
Disables or enables legacy USB support.  
Boot-Time Diagnostics Screen  
Disabled, Enabled  
Selecting Enabled displays the diagnostic  
screen during boot.  
System Memory  
Displays amount of conventional memory  
detected during boot.  
This field is read-only and cannot be changed  
from BIOS Setup.  
Example: 640 KB  
Configuring the System 3-11  
Main Menu Items  
Menu Item  
Settings (default is bold)  
Extended Memory  
Displays amount of extended memory  
detected during boot.  
This field is read-only and cannot be changed  
from BIOS Setup.  
Example: 63488 KB  
BIOS Revision  
Displays the BIOS revision number.  
This field is read-only and cannot be changed  
from the BIOS Setup.  
Example: 138A0200  
Processor Serial Number  
Advanced Menu  
Disabled, Enabled  
Controls detection of the processor serial  
number.  
Choose the Advanced Menu by selecting Advanced in the legend bar on  
the Main Menu screen. Other Advanced Menu options are available by  
selecting submenus.  
Use the arrow keys to select one of the Advanced Menu options and press  
Enter to select a submenu. Items with grayed-out text are not available.  
Explanations of each Advanced Menu item are in the following table.  
Setting items on this menu to incorrect values  
can cause your system to malfunction.  
3-12 Configuring the System  
Advanced Menu  
Menu Item  
Settings (default is bold)  
Plug and Play OS  
No, Yes  
Select Yes if you are booting a Plug and  
Play capable operating system.  
Select No if you want the BIOS to configure  
non-boot devices.  
Reset Configuration Data  
PCI Configuration  
No, Yes  
Select Yes if you want to clear the Extended  
System Configuration Data (ESCD) area.  
Press Enter to access the following  
submenus.  
PCI IRQ Line 1  
PCI IRQ Line 2  
PCI IRQ Line 3  
PCI IRQ Line 4  
Disabled, Auto Select, 3, 4, 5, 7, 9, 10, 11,  
12, 14, 15  
Use Auto Select if there are no ISA or EISA  
devices installed on the system.  
Select an IRQ (3-15) if installing a PCI  
device requiring an IRQ and if the IRQ is not  
already in use by ISA or EISA devices.  
Cache Memory  
Memory Cache  
Press Enter to access the following  
submenus.  
Disabled, Enabled  
Sets the state of the memory cache.  
Cache System BIOS Area  
Cache Video BIOS Area  
Uncached, Write Protect  
Controls caching of system BIOS area.  
Uncached, Write Protect  
Controls caching of system video BIOS  
area.  
Configuring the System 3-13  
Advanced Menu  
Menu Item  
Cache Base 0-512K  
Settings (default is bold)  
Uncached, Write Through, Write Protect,  
Write Back  
Controls caching of 512K base memory.  
Cache Base 512-640K  
Uncached, Write Through, Write Protect,  
Write Back  
Controls caching of 512K-640K base  
memory.  
Cache Extended Memory  
Area  
Uncached, Write Through, Write Protect,  
Write Back  
Controls caching of system memory above  
one MB.  
Cache C800-CBFF  
Cache CC00-CFFF  
Cache D000-D3FF  
Cache D400-D7FF  
Cache D800-DBFF  
Cache DC00-DFFF  
Disabled, Write Through, Write Protect,  
Write Back  
Setting at Disabled prohibits caching.  
Setting at Write Through permits writes to be  
cached and sent to main memory at once.  
Setting at Write Protect causes the BIOS to  
ignore writes.  
Setting at Write Back permits write caching  
but delays sending data to main memory  
until necessary.  
3-14 Configuring the System  
Advanced Menu  
Menu Item  
Settings (default is bold)  
I/O Device Configuration  
Press Enter to access the following  
submenus.  
Serial Port A  
Disabled, Enabled, Auto  
Setting at Enabled allows the user to  
configure the port.  
Setting at Auto enables the BIOS or  
operating system to configure the port.  
Base I/O Address  
3F8, 2F8, 3E8, 2E8  
Selects the base I/O address for serial  
port A.  
Interrupt  
IRQ3, IRQ4  
Selects the IRQ for serial port A.  
Parallel Port  
Disabled, Enabled, Auto  
Setting at Enabled allows the user to  
configure the port.  
Setting at Auto enables the BIOS or  
operating system to configure the port.  
Mode  
Output Only, Bi-directional, ECP  
Selects parallel port mode.  
Base I/O Address  
378, 278, 3BC  
Selects the base I/O address for the LPT  
port.  
Interrupt  
IRQ5, IRQ7  
Selects the IRQ for the LPT port.  
Configuring the System 3-15  
Advanced Menu  
Menu Item  
Floppy Disk Controller  
Settings (default is bold)  
Disabled, Enabled, Auto  
Setting at Enabled allows the user to  
configure the controller.  
Setting at Auto enables the BIOS or  
operating system to configure the controller.  
Base I/O Address  
Primary, Secondary  
Sets the base I/O address for the controller.  
Large Disk Access Mode  
Other, DOS  
Select DOS if using DOS operating system.  
Select Other if using another operating  
system such as UNIX or Novell NetWare.  
Local Bus IDE Adapter  
QuickBoot Mode  
Disabled, Primary, Secondary, Both  
Enables the integrated local bus IDE  
adapter.  
Disabled, Enabled  
When Enabled, the BIOS does not test  
system memory above 1 MB or wait for  
ready signals, allowing a quick boot.  
Sound  
Enabled, Disabled  
Select Disabled to turn off onboard sound.  
DMI Event Logging  
Press Enter to access the following  
submenus.  
Event Log Capacity  
Event Log Validity  
View DMI Event Log  
Status only.  
Status only.  
Status only, press Enter to view.  
3-16 Configuring the System  
Advanced Menu  
Menu Item  
Clear All DMI Event Logs  
Settings (default is bold)  
No, Yes  
Selecting No prevents clearing out the  
DIMM event logs.  
Event Logging  
Enabled, Disabled  
Selecting Enabled permits logging of DMI  
events.  
Mark DMI Events As Read  
LANDesk ® Service  
Press Enter. Select Yes or No to “Mark all  
Events as read?”  
Disabled, Enabled  
Select Enabled to enable the onboard  
LANDesk.  
Disabled, Enabled  
Preboot Management  
Select Enabled to enable the Preboot  
Management function.  
Security Menu  
Choose the Security Menu by selecting Security in the legend bar on the  
Main Menu screen. Other Security Menu options are available by  
selecting submenus.  
Use the arrow keys to select one of the Security Menu options and press  
Enter to select a submenu. Items with grayed-out text are not available.  
Explanations of each Security Menu item are in the following table.  
Configuring the System 3-17  
Security Menu Items  
Menu Item  
Settings (default is bold)  
Supervisor Password Is  
Clear, Set  
Status only, user cannot modify. Supervisor  
password controls access to the BIOS Setup  
Utility.  
User Password Is  
Clear, Set  
Status only, user cannot modify. User  
password controls access to the system at  
boot.  
Set Supervisor Password  
Press Enter to access.  
Use this field to set or change the supervisor  
password. Press Enter to bring up a dialog  
box where the password can be entered and  
confirmed.  
Set User Password  
Press Enter to access.  
Use this field to set or change the user  
password. Press Enter to bring up a dialog  
box where the password can be entered and  
confirmed.  
3-18 Configuring the System  
Security Menu Items  
Menu Item  
Settings (default is bold)  
Security Mode  
Press Enter to access the Security Mode.  
Use this mode to select Password (default),  
SmartCard, or FingerPrint. Press Enter to  
open the selected field.  
Use the SmartCard field to assign access to  
the SmartCard Reader by the supervisor  
and/or user. Press Enter to bring up the  
SmartCard Reader dialog box for setting up  
SmartCard security.  
The Assign Supervisor SmartCard field  
controls Supervisor access to the BIOS  
Setup utility and the system. A PIN number  
controls access.  
The Assign User SmartCard field controls  
user access to the system at boot. A PIN  
number controls access.  
Password on Boot  
Disabled, Enabled  
When Enabled, requires password entry  
before boot. System remains in secure  
mode until password is entered.  
Fixed Disk Boot Sector  
Diskette Access  
Normal, Write Protect  
Write Protect protects the boot sector on the  
hard disk from viruses.  
Supervisor, User  
Controls access to the diskette drive.  
Configuring the System 3-19  
Security Menu Items  
Menu Item  
Settings (default is bold)  
Network Boot Setting  
Keyboard/Mouse Lock  
Press Enter to access.  
Disabled, Enabled  
Select Enabled to lock the keyboard and  
mouse when remote booting.  
Virus Check Reminder  
Disabled, Daily, Weekly, Monthly  
Displays reminder message at bootup.  
Message is daily, every Monday, or first of  
every month.  
System Backup Reminder  
Disabled, Daily, Weekly, Monthly  
Displays reminder message at bootup.  
Message is daily, every Monday, or first of  
every month.  
Power Menu  
Choose the Power Menu by selecting Power in the legend bar on the Main  
Menu screen. Other Power Menu options are available by selecting  
submenus.  
Use the arrow keys to select one of the Power Menu options and press  
Enter to select a submenu. Items with grayed-out text are not available.  
Explanations of each Power Menu item are in the following table.  
Note Power management is only supported in systems running  
Windows 98 or Windows 2000.  
3-20 Configuring the System  
Power Menu Settings  
Menu Item  
Settings (default is bold)  
Power Savings  
Disabled, Customized, Maximum Power  
Savings, Maximum Performance  
Disabled setting turns off Power  
Management.  
Maximum Power Savings setting conserves  
the greatest amount of power.  
Maximum Performance setting conserves  
power but allows best system performance.  
Customized setting allows the user to modify  
the Auto Suspend Timeout and Hard Disk  
Timeout fields.  
Auto Suspend Timeout  
Hard Disk Timeout  
Off, 5, 10, 15, 20, 30, 40, 60 minutes  
Specifies the amount of time the system is in  
standby before entering the sleep mode.  
Disabled, 10, 15, 30, 45 seconds  
1, 2, 4, 6, 8, 10, 15 minutes  
Specifies the amount of time the hard drive  
needs to be inactive before it is turned off.  
System Switch  
Sleep Button, Power Button  
Select Power Button to turn the system on  
or off.  
Resume On Modem Ring  
Off, On  
Setting to On allows the system to wake up  
when an incoming call is detected on the  
modem (if installed).  
Configuring the System 3-21  
Power Menu Settings  
Menu Item  
Settings (default is bold)  
Resume On Time  
Off, On  
Setting to On allows the user to set the  
Resume Time field to a time when the  
system is to wake up.  
Resume Time  
00:00:00  
When Resume on Time is set to On, the  
user can specify the time the system is to  
wake up.  
Boot Menu  
Choose the Boot Menu by selecting Boot in the legend bar on the Main  
Menu screen. Other Boot Menu options are available by selecting  
submenus.  
Use the arrow keys to select one of the Boot Menu options and press  
Enter to select a submenu. Items with grayed-out text are not available.  
Explanations of each Boot Menu item are in the following table.  
Boot Menu Settings  
Menu Item  
Settings (default is bold)  
Restore On AC/Power Loss  
Power Off, Last State, Power On  
Power Off setting keeps power off until  
power button is pressed.  
Last State setting restores the previous state  
before power loss occurred.  
Power On setting restores power to the  
system.  
3-22 Configuring the System  
Boot Menu Settings  
Menu Item  
Settings (default is bold)  
On PME  
Stay Off, Power On  
Controls how system responds to a PCI  
Power Management Enabled wake-up.  
1 through 4  
Hard Drive  
Sets the bootable device order.  
Use the up or down arrow to select a device,  
then press the + or – key to move the device  
up or down the list.  
Press Return  
System attempts to boot from the first hard  
drive in this list. If no operating system  
found, system tries the next drive until  
operating system is found.  
Boot order can be changed. Use the up or  
down arrow to select a device, then press  
the + or – key to move the device up or  
down the list.  
Removable Devices  
Press Return  
Operating system assigns drive letters to the  
devices in this list and in the order  
displayed.  
Device order can be changed. Use the up or  
down arrow to select a device, then press  
the + or – key to move the device up or  
down the list.  
Summary Screen  
Disabled, Enabled  
When Enabled, shows the system  
configuration on boot up.  
Configuring the System 3-23  
Exit Menu  
Choose the Exit Menu by selecting Exit in the legend bar on the Main  
Menu screen. Other Exit Menu options are available by selecting  
submenus.  
Use the arrow keys to select one of the Exit Menu options and press Enter  
to select a submenu. Explanations of each Exit Menu item are in the  
following table.  
Exit Menu Items  
Menu Item  
Settings (default is bold)  
Exit Saving Changes  
Implements the changes just made, and  
exits BIOS.  
Exit Discarding Changes  
Load Setup Defaults  
Exit leaving BIOS unchanged.  
Loads default values for all BIOS setup  
fields.  
Discard Changes  
Save Changes  
Load previous values from BIOS for all  
setup fields.  
Saves all setup value changes to BIOS.  
Hard Drive Security  
Your NEC PowerMate 2000 series system allows establishing password  
protection for the internal hard drive. Hard disk drive (HDD) password  
protection restricts access to the drive only if the drive is removed from  
the PowerMate 2000 series system and installed in another system. The  
system does not prompt you to enter your HDD passwords while the drive  
remains in the current system.  
The HDD passwords are written to the system BIOS and to the hard drive  
to ensure that the password protection travels with the drive if it is moved  
to another system.  
3-24 Configuring the System  
Establishing Hard Disk Drive Passwords  
To establish password protection for the system’s hard drive, you must  
establish a master password, establish a user password, and enable the  
established passwords for the internal hard drive. Use the following  
procedure to establish HDD passwords and to enable HDD password  
protection.  
If you set the master and user password on a  
hard drive, you can never remove the passwords. You can change the  
passwords. If you forget the master password and install the drive in  
another system, you cannot access the data on the hard drive.  
Once you set these passwords, NEC Computers Inc. has no  
capability of removing them.  
If you install the hard drive in another PowerMate system with hard disk  
drive security enabled, you must enter the password to allow access to the  
hard drive. If this PowerMate system does not support hard disk drive  
security, you cannot access the data on the hard drive.  
1. Boot your system. Press F2 when prompted to enter BIOS Setup. The  
Main Menu screen appears.  
2. Using the arrow keys, select the Security Menu.  
3. Use the down arrow key to highlight Assign HDD Password and  
press Enter. The system prompts you to enter a master password.  
4. Enter a master HDD password and press Enter. The system prompts  
you to reenter the password to verify.  
5. Reenter the master HDD password and press Enter. The system  
confirms the creation of the master password and prompts you to  
enter a user password.  
6. Enter a user password and press Enter. The system prompts you to  
reenter the password to verify.  
7. Reenter the user password and press Enter.  
8. Highlight and select Primary Master HDD Password. Use the  
+ (plus) and – (minus) keys to enable the selection. (This enables  
password protection for the internal HDD.)  
Configuring the System 3-25  
Changing Hard Disk Drive Passwords  
Use the following procedure to change hard disk drive passwords.  
1. Boot your system. Press F2 when prompted to enter BIOS Setup.  
2. At the Main Menu screen, select the Security Menu.  
3. Highlight Assign HDD Password and press Enter.  
If you enter the current master password, you are prompted to  
enter a new master password.  
If you enter the current user password, you are prompted to enter  
the new user password.  
If you do not want to establish a new master or user password,  
press Esc instead of entering a new password.  
4. Save the changes and exit BIOS Setup.  
Using Hard Disk Drive Password Protection  
To facilitate the transfer of one or more HDDs between systems, establish  
a single master password (and store the password in a secure place).  
Forgetting the master password results in the inability to access the data  
on the hard drive. Establish different user passwords to limit access to  
specific systems.  
If you set the master and user password on a  
hard drive, you can never remove the passwords. You can change the  
passwords. If you forget the master password and install the drive in  
another system, you cannot access the data on the hard drive.  
Once you set these passwords, NEC Computers Inc. has no  
capability of removing them.  
If you install the hard drive in another PowerMate system with hard disk  
drive security enabled, you must enter the password to allow access to the  
If this PowerMate system does not support hard disk drive  
hard drive.  
security, you cannot access the data on the hard drive.  
With hard disk drive security enabled on the original NEC PowerMate  
2000 series system, the system boots normally.  
3-26 Configuring the System  
If you install the hard drive in another NEC PowerMate system with  
security enabled, you must enter the master password to access the hard  
drive. If the hard drive is installed in another NEC PowerMate 2000  
system with security disabled, the system prompts you to enter the master  
password and then a new user password.  
Moving the Hard Drive  
When a password protected hard drive is moved from its original system  
and installed in another system, error messages appear indicating that the  
drive is locked. Next, the Security Setup screen appears requiring the user  
to enter the master password to unlock the drive. Enter the master  
password, when prompted.  
To take advantage of HDD password protection in another system, the  
system must be equipped with the same HDD password protection  
feature. To determine if the system has HDD password protection, check  
the Security Menu in the BIOS Setup to see if there are provisions for  
establishing HDD passwords.  
FLASH Utility  
The system BIOS resides on a flash read only memory (ROM) chip in  
your system. The FLASH ROM can be updated using the following  
procedure. Before starting the BIOS update, we recommends that you first  
contact NECC for assistance (see Chapter 6 for contact information).  
Update the FLASH ROM with a BIOS FLASH diskette. The diskette  
contains the latest version of the BIOS code. You can get the diskette  
from NECC or download the BIOS from the NECC website. See Chapter  
6 for download and website information.  
Update the BIOS from the BIOS FLASH diskette as follows.  
1. Write down the BIOS Setup parameters currently set on your system.  
2. Turn off the system.  
3. Put the FLASH diskette in drive A, and turn on the system.  
4. When the flash upgrade menu appears, choose Update Flash  
Memory Area from a file.  
Configuring the System 3-27  
5. When the menu asks you to enter a path/filename, use the arrow keys  
to select the “.bio” file and press Enter.  
6. The utility asks for confirmation to load the new flash into memory.  
Select Continue with Programming.  
7. After the upgrade completes, remove the diskette.  
8. Reboot the system and start the Setup program. Press F9 to reset the  
BIOS defaults. Use the recorded Setup selections you made at the  
beginning of this procedure to set the parameters.  
NEC Application and Driver CD  
Use the NEC Application and Driver CD to install any or all of the NECC  
provided software, including  
applications  
utilities and device drivers  
NEC INFO Center (online documentation).  
Should a problem occur that causes data loss or corruption of  
NECC-provided software, you can restore the software to your system  
using NEC Application and Driver CD.  
Install the software from the NEC Application and Driver CD as follows.  
1. Power on your system.  
2. Insert the auto-start Application and Driver CD into the CD-ROM  
drive. The Selective Restore screen appears, prompting you to select  
an application or driver from the list.  
3. Click on an application, driver, or utility in the  
“Applications/Drivers:” window.  
4. Read the information given in the “Important Setup Information:”  
window.  
5. Click Install to install your selection. Follow any on-screen  
instructions to install your selection.  
3-28 Configuring the System  
6. Click Exit to close the Application and Driver program.  
7. Remove the CD from the CD-ROM drive when the installation is  
complete.  
NEC INFO Center  
NECC provides an online NEC INFO Center on the NEC Application and  
Driver CD. The INFO Center provides quick access to information about  
your system.  
The NEC INFO Center includes the following modules.  
Tour  
Use Tour to find out about NECC’s easy-to-use printed and online  
documentation, software installation tools, and many support services.  
User’s Guide  
Use this module to get quick access to an online version of your  
comprehensive printed user’s guide.  
Questions  
Look in this module to get answers to frequently asked questions  
about your system.  
Solutions  
This module gives solutions to common system problems.  
Services  
Check this module for a quick reference to the many NECC support  
services available to you.  
Install the NEC INFO Center from the NEC Application and Driver CD.  
Use the procedures given under “NEC Application and Driver CD earlier  
in this chapter.  
Once the NEC INFO Center is installed, an NEC INFO Center icon  
appears on the Windows desktop. Double click on the icon to start the  
NEC INFO Center. The INFO Center opening screen appears (see the  
following figure).  
Click on an NEC INFO Center module of your choice, depending on the  
information you want to see. We suggest you start with the Tour module.  
Configuring the System 3-29  
NEC INFO Center opening screen  
To uninstall the NEC INFO Center, use these steps:  
1. Access the C:\NEC INFO directory on your system.  
2. Double click the Unwise.exe icon to remove all files related to the  
NEC INFO Center and the C:\NEC INFO directory.  
Alternately, you can click Start, point to Settings, and click Control  
Panel. At the Control Panel, click Add/Remove Programs. Double  
click NEC INFO Center and follow the prompts.  
To reinstall the NEC INFO Center, use the NEC Application and Driver  
CD.”  
3-30 Configuring the System  
NEC OS Restore CD  
The NEC OS Restore CD contains the operating system and device  
drivers for the hardware that was factory-installed in your system. Use  
this CD to restore your system to its original factory state if a problem  
occurs that causes data loss or corruption.  
After restoring the operating system, use the NEC Application and Driver  
CD to install your applications, optional drivers, and online documents.  
See “NEC Application and Driver CD” earlier in this chapter for  
information on using the Application and Driver CD. You can also use the  
Application and Driver CD at any time to restore an application, driver, or  
utility.  
Before starting, we recommend that you first contact NECC for assistance  
(see Chapter 6 for contact information).  
Use the following steps to perform the OS Restore with the bootable  
Master Restore diskette and the OS Restore CD.  
The NEC OS Restore program deletes all the  
data on your hard drive. If possible, back up your data before performing  
an OS restore.  
1. If possible, back up all your critical data files to an external storage  
device (diskettes, server hard drive, other storage devices).  
2. Remove any diskette or CD-ROM disc from your system.  
3. Power down your system and insert the bootable Master Restore  
diskette into the diskette drive and the auto-start NEC OS Restore CD  
into the CD-ROM drive.  
The system boots, the CD auto-starts, and the NEC Computers Inc.  
Restore screen appears.  
4. At the Restore screen, click Y to continue (or N to exit the program).  
A warning screen appears, with a prompt that continuing the restore  
will destroy all data on your primary drive.  
Configuring the System 3-31  
5. At the warning screen, click C to continue (or X to exit the program).  
A repartition screen appears, with a prompt asking if you want to  
repartition the primary hard drive to the factory default partitions or  
to continue without repartitioning the primary hard drive.  
6. At the repartition screen, click P to repartition your primary hard  
drive or click C to continue restore without repartitioning. (Or click X  
to exit the program.)  
A restore selection screen appears, with a prompt asking if you want  
a full restore or an operating system and driver restore.  
7. At the restore selection screen, click F for full restore or O for an  
operating system and driver restore. (Or click X to exit the program.)  
A series of restoring screens appear, advising you that the restore  
process is continuing. The restore process takes a few minutes to do.  
8. At the completion of the restore, a Restore Complete screen is  
displayed, with a prompt to either do system updates (see step 9) or  
reboot the system (see step 10).  
9. If you are updating your system, do the following procedure at the  
system update prompt.  
Remove the Master Restore bootable diskette and restore CD  
from their drives.  
Insert the NEC Application and Driver CD or other update CD  
into the drive.  
If you are using the NEC Application and Driver CD, go to  
“NEC Application and Driver CD” earlier in this chapter to  
complete the update.  
10. If you are not updating your system, remove the Master Restore  
bootable diskette and restore CD from their drives. Press any key to  
reboot your system and open the Windows desktop.  
3-32 Configuring the System  
System Board Jumper Settings  
The system has an easily accessible jumper (7F4) for clearing your  
password if you forgot it. If you need to clear your password, set jumper  
7F4 as follows.  
1. Wake a system in sleep mode, save and close any open applications,  
close Windows, power down, and unplug the system’s AC power  
adapter and any external options.  
To prevent damage to the system board, do not  
clear your password while power is on.  
2. Remove the access panel from the bottom of the system unit (for  
panel removal, see “Installing a SO-DIMM Module” in Chapter 4).  
3. Locate jumper 7F4.  
Locating the password clear jumper  
A – Password Clear Jumper 7F4  
Configuring the System 3-33  
4. Remove the jumper from pins 1 and 2 to clear your password.  
5. Place the jumper back on pins 1 and 2.  
6. Replace the access panel, plug in the AC power adapter, and power  
up the system.  
7. At the startup screen, press F2 to open the BIOS Setup utility.  
Navigate to the Security Menu and set your new password (see  
Chapter 3, “Configuring the System” for details on setting a  
password).  
Intel Processor Serial Number Control  
Utility  
The Intel Processor Serial Number Control utility is a Windows program  
that enables or disables the reading of the Pentium III processor serial  
number by software. This function lets you control which software  
programs or websites have permission to read the processor serial  
number. When installed, the utility runs automatically each time the  
system powers on.  
This utility places an icon in the Windows system tray. The icon provides  
a visual status of the processor serial number. You have the option of  
hiding the system tray icon. You can disable the processor serial number  
at any time. However, enabling the serial number requires restarting the  
system.  
The following information describes:  
system requirements  
installation procedures  
processor serial number features  
FAQs  
errata  
technical support.  
3-34 Configuring the System  
System Requirements  
The Intel Processor Serial Number Control utility requires:  
a Pentium III processor-based system  
Windows 98, Windows NT 4.0 (or later), or Windows 2000  
2 megabytes of hard drive space.  
Installation  
The Intel Processor Serial Number Control Utility (version 1.0) comes on  
the NEC Application and Driver CD. Run setup.exe from the directory  
where you unzip the file.  
Processor Serial Number  
The Intel processor serial number, a feature of the Pentium III processor,  
is an identifier for the processor. The processor serial number is unique,  
and when used in conjunction with other identification methods, can be  
used to identify the system or user. This number can be used in a wide  
variety of applications which benefit from stronger forms of system and  
user identification.  
The processor serial number is analogous to a conventional serial number,  
with these important differences:  
A software application can read the processor serial number.  
You can disable the reading of the serial number via utility programs  
such as this one, or via the BIOS, depending on the system  
configuration.  
For additional information about the Pentium III processor and the  
processor serial number, visit www.intel.com/pentiumiii.  
Frequently Asked Questions  
What are the benefits of the processor serial number?  
You can use the processor serial number in applications which benefit  
from stronger forms of system and user identification.  
Configuring the System 3-35  
Why would I want to turn off my processor serial number?  
Intel believes the processor serial number can provide compelling benefits  
to users. They are developing features in conjunction with the processor  
serial number to allow responsible service providers to provide services  
which maintain your privacy. However, if you are concerned that a given  
application/service using your processor number might impact your  
privacy, you can turn off the processor serial number using the utility.  
What is the default state of the processor serial number?  
The default state of the processor serial number is on, until the Processor  
Serial Number Control utility is installed. Once the Processor Serial  
Number Control utility is installed, it turns the processor serial number off  
by default. You can use the utility to turn on the processor serial number.  
Can a website read my serial number without my knowledge?  
No, generally not. Websites cannot read serial numbers unless you allow  
them to download a program which can read the processor serial number.  
Almost all browsers are configured to warn users whenever they  
download executable software. Unless you disable the warning in the  
browser, you should receive a notification.  
Does Intel track serial numbers?  
Generally not, other than related to the manufacturing process. Intel does  
not, in the absences of advance and express consent of a user, collect  
serial number data which is otherwise identified with a user.  
Which programs and/or websites currently use the processor  
serial number?  
You can find a complete list of programs which can take advantage of the  
processor serial number and other new capabilities of the Pentium III  
http://www.intel.com/pentiumiii/utility.htm  
processor at  
.
3-36 Configuring the System  
How can I tell if my processor serial number is turned on?  
The vast majority of Pentium III processor-based systems ship with the  
processor serial number enabled. The control utility allows you to check  
the status by:  
Viewing the icon itself. The disabled icon shows a red circle with a  
white “x.”  
Clicking the task tray icon and selecting the “Status” menu item. Or  
you can select the menu from the tool tip shown when you position the  
mouse over the task tray icon.  
Technical Support  
For world wide 7 days a week, 24 hours a day technical support, please  
http://support.intel.com  
visit the Intel support website at  
.
Email:  
.
800-628-8686  
In the United States, call  
Pacific Standard Time.  
from 5:00 a.m. to 5:00 p.m.  
For world wide phone contacts, please see  
http://support.intel.com/support/feedback.htm  
.
Configuring the System 3-37  
4
Adding Expansion Devices  
Safety Precautions  
USB Devices  
PC Cards  
Memory Modules  
Parallel Printer  
External Monitor  
Serial Devices  
This chapter provides information for adding a variety of industry-  
standard expansion devices to your system.  
Included in the chapter are procedures for adding:  
USB devices  
PC cards  
memory modules  
printer  
external monitor  
external serial devices.  
Safety Precautions  
Observe safety rules when handling system components. Avoid electric  
shock or personal injury by observing the following warning.  
Before removing the panel on the bottom of the  
system unit, wake a system in sleep mode, close Windows, turn off system  
power, and unplug the system AC power adapter. Power is removed only  
when the AC power adapter is unplugged.  
Static electricity and improper installation procedures can damage  
computer components. Protect computer components by following these  
safety instructions.  
Electrostatic discharge can damage system  
components. Discharge static electricity by touching a metal object before  
removing the panel on the bottom of the system unit.  
Avoid carpets in cool, dry areas. Leave PC cards and memory  
modules in their anti-static packaging until ready to be installed.  
4-2 Adding Expansion Devices  
Dissipate static electricity before handling any system components  
(PC cards, memory modules) by touching a grounded metal object,  
such as the system unit unpainted bottom plate.  
If possible, use antistatic devices, such as wrist straps and floor mats.  
Always hold a PC card or memory module by its edges. Avoid  
touching the contacts and components on the memory module.  
Take care when connecting or disconnecting cables. A damaged cable  
can cause a short in the electrical circuit.  
Prevent damage to the connectors by aligning connector pins before  
you connect the cable.  
Misaligned connector pins can cause damage to system components at  
power-on.  
When disconnecting a cable, always pull on the cable connector or  
strain-relief loop, not on the cable itself.  
USB Devices  
The two USB ports on the back of the system unit allow you to connect  
up to 127 USB devices. These devices include scanners, printers, digital  
cameras, CD-ROM drives, modems, keyboards, mouse, speakers,  
telephones, game devices, and more.  
USB drivers are constantly being developed and updated for compatibility  
and improved performance. Be sure to check that you have the latest  
driver for the USB device you are adding, particularly if you are using  
Windows 2000 or Windows NT.  
You can add multiple USB devices in several ways:  
add two devices, one to each USB port on the rear of the system  
add multiple devices to each port by “daisy-chaining” each device to  
the next device  
add multiple devices to each port through an optional multiple-port  
hub(s).  
Adding Expansion Devices 4-3  
Connecting USB devices is easy. You don’t need to turn off the system to  
connect the devices. Simply match the connectors on the USB cable to the  
USB port on your system and the port on the USB device, then plug in the  
cable.  
For multiple USB devices, plug the USB cable on the new device into a  
free USB port on the existing device (many devices come with two or  
more ports).  
Most USB devices do not need a separate power source as they draw their  
power from the system. Some high power devices (for example, USB  
hubs and amplified speakers) might need their own power supplies.  
PC Cards  
Your system supports Type II and Type III PC cards for extending system  
capabilities. All cards have a standard 68-pin connector.  
Type II cards are often storage or communication devices such as Static  
Random Access Memory (SRAM), Read Only Memory (RAM), Flash  
Memory, modem, and Small Computer System Interface (SCSI).  
Some PC cards are Type II extended cards. The extended card has an  
additional physical component that protrudes beyond the normal card  
size. The extension provides room for additional electronics as well as a  
location for external connectors.  
Type III cards are thicker than Type II cards and allow no extensions.  
Type III card uses include advanced function cards with additional  
features such as multimode cards (such as a combined modem and LAN  
card) and small hard drive storage.  
Inserting a PC Card  
The system integrates two CardBus slots on the left side of the system  
unit. Use the slots to insert up to two Type II PC cards, either 16-bit or  
32-bit (CardBus) or one Type III card. The Type II cards can be inserted  
in either or both slots. The Type III card goes in the bottom slot only, with  
no card in the top slot. The CardBus slots do not support zoomed video  
(ZV Port).  
4-4 Adding Expansion Devices  
To insert a PC card, follow these steps.  
1. Remove the PC card slot cover by pressing the eject button next to  
the slot. Pull the cover out of the slot and save it.  
2. Align the PC card so that the connector end points toward the PC  
card slot and that the printed label side is up.  
Inserting a PC card  
A – PC Card Eject Button  
C – PC Card Slot  
B – PC Card  
3. Insert a Type II card into either slot or a Type III card in the bottom  
slot.  
A low tone followed by a high tone lets you know that the card is  
fully inserted and recognized.  
Other tone sequences such as high, then low tones, indicate that the  
card is inserted but not recognized (card type unknown).  
Adding Expansion Devices 4-5  
4. Use the software installed on your system to check PC card slot  
availability.  
In Windows 98 or Windows 2000, a PC card icon should be in the  
control panel or on the right side of the task bar. The icon shows  
which slot contains a PC card and which slot is empty.  
In Windows NT, the CardWizard™ SystemsSoft icon should be on  
the desktop.  
5. Follow the PC card manufacturer’s instructions for using the card.  
Removing a PC Card  
Follow these steps to remove a PC card from its slot in the system unit.  
1. At the Windows desktop, point to My Computer and to Control Panel  
(or select the taskbar PC card icon).  
2. Select the PC Card you need to remove and select Stop.  
Windows alerts you if any applications are still using the card. Close  
the application(s).  
If all applications using the PC card are shut down, services for that  
card are closed.  
A message displays on the screen stating that it is safe to remove the  
PC card.  
3. Remove the PC card from it slot by pressing the eject button next to  
the slot. Pull the card out.  
4. If you are not installing another PC card, insert the previously  
removed slot cover into the slot to keep dust and dirt out.  
Memory Modules  
Memory modules are installed into one or two SO-DIMM sockets on the  
system board. The sockets are accessible from the bottom of the system  
unit.  
The sockets support up to 512 MB of high-speed memory. The system  
supports 144-pin PC100 SDRAM modules in 64-MB, 128-MB, 192-MB,  
and 256-MB non-ECC memory configurations.  
4-6 Adding Expansion Devices  
Use the following guidelines in selecting SO-DIMM types:  
memory can be installed in one or two sockets  
size of the SO-DIMMs can vary between sockets  
speed of the SO-DIMMs must match the processor bus speed  
(100 MHz)  
single- and double-sided SO-DIMMs are supported.  
For sample memory configurations, see the table “Sample SO-DIMM  
Upgrade Paths.”  
To determine the memory you need to purchase for a memory upgrade,  
see “Checking System Memory.”  
Sample SO-DIMM Upgrade Paths  
Total System  
Memory  
SO-DIMM 0  
SO-DIMM 1  
64 MB  
64 MB  
--  
128 MB  
128 MB  
192 MB  
256 MB  
512 MB  
64 MB  
64 MB  
--  
128 MB  
128 MB  
128 MB  
256 MB  
64 MB  
128 MB  
256 MB  
The modules use synchronous dynamic random access memory  
(SDRAM). Memory allocation is controlled by DVMT. With DVMT,  
total system memory is shared between system memory and video  
memory.  
For example, with 64 MB of total system memory, 56 MB might be  
allocated for system memory and 8 MB for video memory, with actual  
memory usage dependent on video usage.  
Adding Expansion Devices 4-7  
Checking System Memory  
If you do not know how much memory is installed in your system, check  
the amount by using the following procedure.  
1. On the Windows 98, Windows 2000, or Windows NT 4.0 desktop,  
point to My Computer and click the right mouse button.  
2. With the left mouse button, click Properties. The General tab shows  
the random access memory (RAM). This is the amount of system  
memory in the computer.  
In Windows 98 or Windows 2000, you can also find the amount of  
memory by pointing to  
Computer, clicking the right mouse button,  
My  
and selecting the Performance tab.  
Installing a SO-DIMM Module  
Use the following steps to install a SO-DIMM memory module.  
To prevent damage to system components and  
the memory modules, wake a system in sleep mode, exit Windows, power  
down the system, and unplug the AC power adapter power cord from the  
power source.  
1. If your system is in sleep mode, move the mouse or press a key to  
take it out of sleep mode.  
2. Save and exit all your open applications and shut down Windows.  
3. Shut down the system by pressing and holding in the power button  
for four seconds or more.  
4. Unplug the AC adapter power cord from the power source.  
4-8 Adding Expansion Devices  
5. Swivel the LCD panel to the right and position the unit on its side, as  
shown in the following figures.  
Positioning the LCD panel  
To prevent damage to the LCD panel, be sure to  
position the unit with the LCD panel facing up.  
Positioning the system for memory upgrade  
A – Memory Module Panel  
B – Screw  
Adding Expansion Devices 4-9  
6. Remove the screw securing the memory module panel and remove  
the panel.  
7. Locate an empty module slot. If you need to remove one or both  
modules, see “Removing a SO-DIMM Module” in the next section.  
Before you install a SO-DIMM, reduce static  
discharge by touching a metal part on the system unit.  
8. Install the SO-DIMM module as follows (see the following figure).  
Align the notch in the module with the key in the empty slot.  
Hold the module at a 45-degree angle and insert it into the slot.  
Firmly push the module into the socket.  
Press down on the edge of the module until the plastic retaining  
clips snap into place.  
Installing the SO-DIMM module  
A – SO-DIMM Module  
C – Socket Key  
B – Notch  
D – Plastic Retaining Clip (2)  
9. Install the SO-DIMM module panel and retaining screw.  
10. Plug in the AC adapter power cord and press the power switch.  
4-10 Adding Expansion Devices  
Removing a SO-DIMM Module  
If you need to remove a SO-DIMM module, use the following steps.  
To prevent damage to system components and  
the memory modules, wake a system in sleep mode, exit Windows, power  
down the system, and unplug the AC adapter power cord from the power  
source.  
1. If your system is in sleep mode, move the mouse or press a key to  
take it out of sleep mode.  
2. Save and exit all your open applications and shut down Windows.  
3. Shut down the system by pressing and holding in the power button  
for four seconds or more.  
4. Unplug the AC adapter power cord from the power source.  
To prevent damage to the LCD panel, position  
the system as shown in the figure “Positioning the system for memory  
upgrade” in the previous section.  
5. On the bottom of the system unit, remove the screw fastening the  
module panel to the unit. Remove the panel (see the figure  
“Positioning the system for memory upgrade” in the previous  
section).  
6. Locate the module that you want to remove.  
7. Eject the module by pressing the plastic retaining clips at the outer  
edges of the socket away from the memory module.  
8. If you are installing a module, see “Installing a SO-DIMM Module.”  
9. Install the SO-DIMM module panel and retaining screw.  
10. Plug in the AC adapter power cord and press the power switch on the  
system unit.  
Adding Expansion Devices 4-11  
Parallel Printer  
You can connect a standard parallel printer to the system unit. To install  
the printer, you need the printer drivers and a printer cable. Use a cable  
with a male 25-pin connector for connecting to the parallel port on the  
back of the system unit and a Centronics®-compatible 36-pin connector  
on the other end for connecting to the printer.  
Refer to the printer documentation for details on installing the printer,  
including driver installation and cabling instructions.  
External Monitor  
You can add a standard Plug and Play external monitor to the system unit.  
The VGA connector on the back of the system unit supports any size NEC  
MultiSync® monitor, NEC VistaScan™ monitor, or other  
VGA-compatible monitor with a 15-pin connector.  
To install the monitor, you need a power cable and a signal cable (both  
are usually supplied with the unit). The signal cable must have a 15-pin  
cable connector for connecting to the system unit.  
Power down the system and connect the signal cable to the VGA port on  
the back of the system unit and the power cable to a grounded wall outlet.  
Turn on the monitor and power up the system unit. On power up, the LCD  
panel automatically turns on. With this feature, you can view your  
applications with the LCD panel and monitor at the same time.  
See the monitor documentation for details on installing, setting up, and  
adjusting the unit.  
Serial Devices  
You can add external Plug and Play serial devices such as an external  
modem or a printer to the system unit. Connect the device to the serial  
port on the back of the system unit. To install the device, you need the  
device drivers and a serial cable with a female 9-pin connector.  
Power down the system unit. Connect the device cable to the serial port  
on the back of the system unit and connect the power cable to a grounded  
wall outlet. See your device documentation for further details on installing  
and setting up the serial device.  
4-12 Adding Expansion Devices  
5
Solving System Problems  
Solutions to Common Problems  
How to Clean the Mouse  
You may occasionally encounter a problem with the system. In most  
cases, the problem is one that you can solve yourself.  
The system has a built-in program that automatically checks its  
components when the system is powered on. If there is a problem, the  
system displays an error message. If this happens, follow any instructions  
on the screen.  
If screen messages do not help or an error message does not appear, refer  
to the information in this chapter to help determine and solve the problem.  
Solutions to Common Problems  
See the following sections to match your problem area and view the  
possible causes and solutions.  
When trying to solve problems, you should note what the system was  
doing when the problem occurred and what you attempted to do to correct  
the problem. This information is useful if you request assistance.  
System Problems  
Check the following list to match your problem and see the possible cause  
and solution.  
No power and power lamp not lit.  
Check that system power is on.  
Check that the AC adapter and power cord are connected together.  
Check that AC adapter power cord is plugged into the system DC  
power socket on the system unit and into a live, properly grounded AC  
power outlet or surge protector.  
Check the outlet or surge protector by plugging in a lamp.  
Non-System Disk error message displays when the system is  
started.  
You have a diskette in the diskette drive, and the diskette drive is set  
before the hard drive in boot order. Remove the diskette from drive A  
and restart the system.  
5-2 Solving System Problems  
Operating system not found error message displays when the  
system is started.  
If you left a CD in the CD-ROM drive, your system might not be able  
to boot. Try removing the CD and rebooting.  
System does not boot and error message displayed on screen.  
Run the BIOS Setup Utility (see Chapter 3). Check that the parameters  
are set correctly, particularly if you just installed an option.  
System emits continuous beeps.  
Turn the system off, wait at least five seconds, and turn the system on.  
If the beeps continue, call the NECC Technical Support Center.  
System does not maintain date, time, system configuration  
information.  
Have the CMOS battery checked and replaced by an NECC  
authorized service center. The battery is not user replaceable.  
System does not boot from hard drive.  
The system usually tries to start from the diskette drive before it starts  
from the hard drive. Remove the diskette from the diskette drive.  
Run the Setup Utility (see Chapter 3) and set the initial Boot  
parameter to a hard disk device instead of floppy disk device.  
System performance appears sluggish.  
Check that your system is set for optimal operation. See your  
operating system documentation.  
You might have too many applications open. Close any applications  
that you are not using.  
Check your Internet browser and Windows for excessive Internet  
cache files. Delete the cache files as necessary (see the browser and  
Windows online documentation for further information).  
Check the memory requirements of your software applications. If  
required, install additional SO-DIMM memory (see Chapter 4).  
If you added optional memory, check that you correctly installed the  
SO-DIMM memory.  
Solving System Problems 5-3  
System shuts off instead of going into sleep mode.  
You pressed and held in the power/sleep button for more than four  
seconds. For sleep mode, press in the button and immediately release.  
System does not shut off after pressing the power/sleep button.  
You might not have pressed and held in the power/sleep button long  
enough. Press in the button and hold for four seconds or more before  
releasing.  
System password forgotten.  
Clear the password and reset it. To clear the password, see “System  
Board Jumper Settings” in Chapter 3. To reset the password, see  
“Security Menu” in Chapter 3.  
Diskette Drive Problems  
Check the following problems to see the possible cause and solution.  
Diskette won’t load.  
Check that a diskette is not in the drive.  
Check that the diskette is being loaded correctly.  
Check that the system power lamp is on and that the power-on screen  
appears.  
Check that the diskette is formatted. If not, format it. See your  
operating system documentation.  
Check that the diskette size is 1.44 MB.  
If the diskette drive busy lamp does not light when you load the  
diskette, try a different diskette. If this loads, the problem is in the  
software.  
Non-System Disk or Disk Error message displayed.  
If you are trying to boot from the diskette drive, insert a diskette with  
system files into drive A.  
If a bootable diskette does not boot, use the BIOS Setup Utility to  
verify that the initial boot parameter is set to diskette drive A and not a  
hard drive.  
5-4 Solving System Problems  
LCD Panel Problems  
Check the following problems to see the possible cause and solution.  
Screen is dark or the display is hard to read.  
Adjust the LCD panel brightness control setting. (Note that the  
brightness setting returns to the system default setting on power  
down.)  
Press a key or move the mouse to take the system out of the power  
management mode.  
Check that the system AC adapter power cable is connected to a live  
power outlet.  
The screen display is fuzzy or flickering; graphics characters or  
garbage appears on the screen.  
Check that all connections have been made.  
Check display properties. Click the right mouse button anywhere on  
the Windows desktop and a menu appears. Click Properties and the  
Display Properties window appears.  
Keyboard/Mouse Problems  
Check the following problem to see the possible cause and solution.  
Mouse or keyboard does not respond.  
You might have connected the mouse and keyboard after turning on  
your system. Turn the system off, make sure the mouse and keyboard  
are connected, and turn the system back on.  
Using the mouse results in erratic or no movement of the cursor on the  
monitor screen, even after cleaning. Mouse might need to be replaced.  
Image appears on screen but nothing happens when you use the  
mouse or keyboard.  
Make sure the keyboard cable and mouse cable are firmly connected  
to the rear of the system.  
If this does not help, turn off the system, wait five or more seconds,  
and turn on the system.  
Solving System Problems 5-5  
CD-ROM Drive Problems  
Check the following problems to see the possible cause and solution.  
The system does not see the drive.  
The drive designation is wrong and should be changed. The drive  
designation depends upon the storage device configuration in your  
system. To find out what drive designation letter is assigned to your  
drive, double click My Computer on the Windows 98, Windows 2000,  
or Windows NT 4.0 desktop. The drive designation is below the drive  
icon.  
You can also open Windows Explorer and scroll down the list of  
folders until you locate the drive icon. The drive designation is beside  
the icon.  
The drive is not reading a disc.  
Check that the disc is inserted in the disc tray with the printed label  
side up.  
Check that the disc is a data disc, not a music disc.  
Clean the non-label side of the disc with a soft lint-free cloth, gently  
brushing from the center of the disc to the outer edge of the disc. Or  
use a commercial CD disc cleaner.  
Try a different disc to see if the problem is limited to one disc.  
The disc does not eject due to a power failure or software error.  
Turn off the system and use the emergency eject feature. Insert the end  
of a paper clip into the eject hole on the front of the system unit (see  
the figure “System unit front features” in Chapter 1). Press inward on  
the clip to open the door.  
The drive plays music CDs but the sound is not heard.  
Adjust the volume control on the side of the system unit. Check the  
volume control in the system tray along the taskbar.  
5-6 Solving System Problems  
Speaker Problems  
Check the following problems to see the possible cause and solution.  
Speaker volume is too low.  
Adjust the volume control on the side of the system unit. If the volume  
is still too low, adjust the volume through the system software. See  
your Windows Multimedia online help.  
No sound.  
If using a headset, check that it is plugged in.  
Sound is only coming from one speaker.  
Balance the speaker output by adjusting the balance in the sound  
software. See your Windows Multimedia online help.  
How to Clean the Mouse  
Under normal conditions, your mouse has a self-cleaning mechanism that  
prevents a buildup of dust or lint around the mouse ball and tracking  
mechanism. Periodically, however, you might need to clean the mouse  
ball.  
Use these steps to clean your mouse.  
1. Wake a system in sleep mode, save and close any open applications,  
close Windows, and power off your system and any peripherals  
attached to it.  
2. Turn the mouse over. Locate the mouse ball cover (see the following  
figure).  
Solving System Problems 5-7  
Typical mouse ball cover  
A – Mouse Ball Cover  
3. Rotate the ball cover counterclockwise and remove the cover.  
4. Turn the mouse over so that the cover and ball fall into your palm.  
5. Clean the mouse as follows.  
Use tap water, or tap water and a mild detergent, to clean the  
mouse ball.  
Use a clean, lint-free cloth to dry the ball.  
Blow into the mouse socket to remove remaining dust or lint.  
Use a Q-tip to remove accumulations of dirt.  
6. Gently put the ball back into the mouse.  
7. Fit the ball cover back into the mouse and turn the cover clockwise  
until it locks in place.  
5-8 Solving System Problems  
6
Getting Services and Support  
NECC Website  
NECC FTP Site  
Email/Fax Technical Support Service  
NECC Technical Support Services  
If you tried correcting problems yourself or within your company and  
were not successful, you may want to try one or more of the following  
NECC 24-hour services for answers to your questions. (Some services  
require a connection to the Internet or a fax machine.)  
NECC website and FTP site  
Email to NECC Technical Support Services through a commercial  
online service or the Internet  
Fax Service to NECC Technical Support Services  
NECC Technical Support Services  
This chapter describes these services and how to access them.  
NECC Website  
If you have access to the Internet (via your network), you can access the  
NECC website. You can do this through a commercial online service or  
through your Internet account. The NECC website contains general  
information about NECC and its products, an online store, press releases,  
reviews, and service and support information.  
Look in the Service and Support area for the following information:  
technical documentation, including Frequently Asked Questions,  
user’s guides, reference manuals, and warranty information  
BIOS updates, drivers, and setup disk files to download  
contact information, including telephone numbers for Technical  
Support and links to vendor websites  
automated email form for your technical support questions  
Reseller’s area (password accessible).  
To access the NECC Home Page, enter the following Internet Uniform  
Resource Locator (URL) in your browser:  
www.nec-computers.com  
6-2 Getting Services and Support  
NECC FTP Site  
You can use the Internet to access the NECC FTP (file transfer protocol)  
site to download various files (video drivers, printer drivers, BIOS  
updates, and Setup Disk files). The files are essentially the same files as  
on the NECC website.  
To access the NECC FTP site, enter the following Internet ftp address  
through your service:  
ftp.neccsdeast.com  
Once in the file menu, follow the prompts to choose and download the  
file(s) you want.  
Email/Fax Technical Support Service  
The NECC Technical Support Center offers technical support by Internet  
email if you have access. The Internet email address is:  
You can also fax technical questions to the NECC Technical Support  
Center if you have access to a fax machine. The fax number is:  
(801) 981-3133  
When using the email or fax support service, please include the following  
words in the subject field for prompt response from the appropriate  
technical person:  
Desktop  
Monitor  
Notebook.  
You should provide as much specific information about your questions as  
possible. Also, if you are sending a fax, please include your voice  
telephone number and your fax number with the question. You should  
receive a response to your questions within one business day.  
Getting Services and Support 6-3  
NECC Technical Support Services  
NECC also offers direct technical support through its Technical Support  
Center. (NECC technical support is for U.S. and Canadian customers  
only; international customers should check with their sales provider.)  
Direct assistance is available 24 hours a day, 7 days a week. Call the  
NECC Technical Support Center, toll free, at 1-888-235-0649 (U.S. and  
Canada only) for the following support.  
System hardware — toll-free phone support is limited to the length of  
the standard warranty.  
For hardware support after the standard warranty, get system hardware  
support for a fee.  
Preinstalled software — toll-free phone support for 90 days from the  
time of your first call to the NECC Technical Support Center.  
After the initial 90 days, get preinstalled software support for a fee.  
Please have available your system’s name, model number, serial number,  
and as much information as possible about your system’s problem before  
calling.  
For outside the U.S. and Canada, please contact your local NECC sales  
provider.  
6-4 Getting Services and Support  
A
Setting Up a Healthy Work  
Environment  
Making Your Computer Work for You  
Arrange Your Equipment  
Adjust Your Chair  
Adjust Your Input Devices  
Adjust Your Monitor  
Vary Your Workday  
Pre-existing Conditions and Psychosocial  
Factors  
Checking Your Comfort: How Do You  
Measure Up?  
Prolonged or improper use of a computer  
workstation may pose a risk of serious injury. To reduce your risk of injury,  
set up and use your computer in the manner described in this appendix.  
Contact a doctor if you experience pain, tenderness, swelling, burning,  
cramping, stiffness, throbbing, weakness, soreness, tingling and/or  
numbness in the hands, wrists, arms, shoulders, neck, back, and/or legs.  
Making Your Computer Work for You  
Computers are everywhere. More and more people sit at computers for  
longer periods of time. This appendix explains how to set up your  
computer to fit your physical needs. This information is based on  
ergonomics — the science of making the workplace fit the needs of the  
worker.  
Some nerve, tendon, and muscle disorders (musculoskeletal disorders)  
may be associated with repetitive activities, improper work environments,  
and incorrect work habits. Examples of musculoskeletal disorders that  
may be associated with certain forms of repetitive activities include:  
carpal tunnel syndrome, tendinitis, tenosynovitis, de Quervain’s  
tenosynovitis, and trigger finger, as well as other nerve, tendon, and  
muscle disorders.  
Although some studies have shown an association between increasing  
hours of keyboard use and the development of some musculoskeletal  
disorders, it is still unclear whether working at a computer causes such  
disorders. Some doctors believe that using the keyboard and mouse may  
aggravate existing musculoskeletal disorders.  
Some people are more susceptible to developing these disorders due to  
preexisting conditions or psychosocial factors (see “Preexisting  
Conditions and Psychosocial Factors” later in the appendix).  
To reduce your risk of developing these disorders, follow the instructions  
in this appendix. If you experience discomfort while working at your  
computer or afterwards, even at night, contact a doctor as soon as  
possible. Signs of discomfort might include pain, tenderness, swelling,  
burning, cramping, stiffness, throbbing, weakness, soreness, tingling  
and/or numbness in the hands, wrists, arms, shoulders, neck, back, and/or  
legs.  
A-2 Setting Up a Healthy Work Environment  
Arrange Your Equipment  
Arrange your equipment so that you can work in a natural and relaxed  
position. Place items that you use frequently within easy reach. Adjust  
your workstation setup to the proper height (as described in this appendix)  
by lowering the table or stand that holds your computer equipment or  
raising the seat height of your chair. To create more desk space, you can  
put your computer base on the floor.  
Adjust  
your keyboard  
Adjust  
your monitor  
and mouse  
Adjust  
your chair  
Setting Up a Healthy Work Environment A-3  
Adjust Your Chair  
Your chair should be adjustable and stable. Vary your posture throughout  
the day.  
Check the following:  
Keep your body in a relaxed yet upright position. The backrest of your  
chair should support the inward curve of your back.  
Use the entire seat and backrest to support your body. Tilt the backrest  
slightly backwards. The angle formed by your thighs and back should  
be 90° or more.  
Your seat depth should allow your lower back to comfortably contact  
the backrest. Make sure that the backs of your lower legs do not press  
against the front of the chair.  
A-4 Setting Up a Healthy Work Environment  
Extend your lower legs slightly so that the angle between your thighs  
and lower legs is 90° or more.  
Place your feet flat on the floor. Only use a footrest when attempts to  
adjust your chair and workstation fail to keep your feet flat.  
Be sure that you have adequate clearance between the top of your  
thighs and the underside of your workstation.  
Use armrests or forearm supports to support your forearms. If  
adjustable, the armrests or forearm supports should initially be  
lowered while all the other adjustments discussed in this appendix are  
made. Once all these adjustments are completed, raise the armrests or  
adjust the forearm supports until they touch the forearms and allow the  
shoulder muscles to relax.  
Setting Up a Healthy Work Environment A-5  
Adjust Your Input Devices  
Follow these points in positioning your keyboard and mouse.  
Position your keyboard directly in front of you. Avoid reaching when  
using your keyboard or mouse.  
If you use a mouse, position it at the same height as the keyboard and  
next to the keyboard. Keep your wrists straight and use your entire  
arm when moving a mouse. Do not grasp the mouse tightly. Grasp the  
mouse lightly and loosely.  
Adjust the keyboard height so that your elbows are near your body  
and your forearms are parallel to the floor, with your forearms resting  
on either armrests or forearm supports, in the manner described  
previously. If you do not have armrests or forearm supports, your  
upper arms should hang comfortably at your sides.  
Adjust your keyboard slope so that your wrists are straight while you  
are typing.  
A-6 Setting Up a Healthy Work Environment  
Type with your hands and wrists floating above the keyboard. Use a  
wrist pad only to rest your wrists between typing. Avoid resting your  
wrists on sharp edges.  
Type with your wrists straight. Instead of twisting your wrists  
sideways to press hard-to-reach keys, move your whole arm. Keep  
from bending your wrists, hands, or fingers sideways.  
Press the keys gently; do not bang them. Keep your shoulders, arms,  
hands, and fingers relaxed.  
Setting Up a Healthy Work Environment A-7  
Adjust Your Monitor  
Correct placement and adjustment of the monitor can reduce eye,  
shoulder, and neck fatigue. Check the following when you position the  
monitor.  
Adjust the monitor height so that the top of the screen is at or slightly  
below eye level. Your eyes should look slightly downward when  
viewing the middle of the screen.  
Position your monitor no closer than 12 inches and no farther away  
than 28 inches from your eyes. The optimal distance is between 14  
and 18 inches.  
Rest your eyes periodically by focusing on an object at least 20 feet  
away. Blink often.  
A-8 Setting Up a Healthy Work Environment  
Position the monitor at a 90° angle to windows and other light sources  
to minimize glare and reflections. Adjust the monitor tilt so that  
ceiling lights do not reflect on your screen.  
If reflected light makes it hard for you to see your screen, use an anti-  
glare filter.  
Clean your monitor regularly. Use a lint-free, non-abrasive cloth and a  
non-alcohol, neutral, non-abrasive cleaning solution or glass cleaner to  
minimize dust.  
Adjust the monitor’s brightness and contrast controls to enhance  
readability.  
Use a document holder placed close to the screen.  
Position whatever you are looking at most of the time (the screen or  
reference material) directly in front of you to minimize turning your  
head while you are typing.  
Get regular eye check-ups.  
Setting Up a Healthy Work Environment A-9  
Vary Your Workday  
If you use your computer for prolonged periods, follow these instructions.  
Vary your tasks throughout the day.  
Take frequent short breaks that involve walking, standing, and  
stretching. During these breaks, stretch muscles and joints that were in  
one position for an extended period of time. Relax muscles and joints  
that were active.  
Use a timer or reminder software to remind you to take breaks.  
To enhance blood circulation, alter your sitting posture periodically  
and keep your hands and wrists warm.  
A-10 Setting Up a Healthy Work Environment  
Note For more information on workstation setup, see the American  
National Standard for Human Factors Engineering of Visual Display  
Terminal Workstations. ANSI/HFS Standard No. 100-1988. The Human  
Factors Society, Inc., P.O. Box 1369, Santa Monica, California 90406.  
Pre-existing Conditions and Psychosocial  
Factors  
Pre-existing conditions that may cause or make some people more  
susceptible to musculoskeletal disorders include the following: hereditary  
factors, vascular disorders, obesity, nutritional deficiencies (e.g., Vitamin  
B deficiency), endocrine disorders (e.g., diabetes), hormonal imbalances,  
connective tissue disorders (e.g., arthritis), prior trauma (to the hands,  
wrists, arms, shoulders, neck, back, or legs), prior musculoskeletal  
disorders, aging, fluid retention due to pregnancy, poor physical  
conditioning and dietary habits, and other conditions.  
Psychosocial factors associated with these disorders include: workplace  
stress, poor job satisfaction, lack of support by management, and/or lack  
of control over one’s work.  
Contact a doctor if you experience pain, tenderness, swelling, burning,  
cramping, stiffness, throbbing, weakness, soreness, tingling and/or  
numbness in the hands, wrists, arms, shoulders, neck, back, and/or legs.  
Checking Your Comfort: How Do You  
Measure Up?  
Use this checklist to see if you are setting up your work environment to fit  
your physical needs.  
Checking Your Chair  
Do you sit in an upright position with the backrest supporting your  
lower back?  
When sitting, are your feet flat on the floor?  
Do you periodically adjust your chair and your posture?  
Setting Up a Healthy Work Environment A-11  
Checking Your Keyboard  
Is your keyboard angled so your wrists are straight when you type?  
Is your keyboard directly in front of you?  
Do you avoid resting your wrists on sharp edges?  
Do you press the keys gently and not bang on them?  
Checking Your Mouse  
Is your mouse at the same height as the keyboard and next to the  
keyboard?  
Are your wrists straight and your touch light when moving the mouse?  
Checking Your Monitor  
Did you adjust your monitor so that the top of the screen is at or  
slightly below eye level?  
Do you periodically rest your eyes by blinking often or looking away  
from the screen?  
Is your monitor no closer than 12 inches and no farther away than 28  
inches from your eyes?  
Do you use a document holder placed close to the screen?  
Checking You  
Is your work area set up to promote a natural and relaxing working  
position with frequently used work items within close reach?  
Do you take frequent short breaks?  
Do you stretch and walk during your breaks?  
Do you vary your tasks during the day?  
Do you have regular eye checkups?  
Do you contact your doctor if you feel any sustained discomfort?  
A-12 Setting Up a Healthy Work Environment  
For more information on workstation setup, see the American National  
Standard for Human Factors Engineering of Visual Display Terminal  
Workstations. ANSI/HFS Standard No. 100-1988. The Human Factors  
Society, Inc., P.O. Box 1369, Santa Monica, California 90406  
This appendix was prepared in consultation with Dr. David Rempel of the  
University of California/San Francisco Ergonomics Program and Mr.  
M.F. Schneider of HUMANTECH, Inc., Ann Arbor, Michigan.  
Setting Up a Healthy Work Environment A-13  
B
System Specifications  
System Board  
System Peripherals  
Dimensions  
Power  
Operating Environment  
Compliance  
System Board  
The following sections give the specifications for major components on  
the system board.  
System Processor  
Type — Intel Pentium III Processor, 100-MHz FSB  
Support — 32-bit addressing, 64-bit data  
Secondary cache — 256 KB  
Socket — 370-pin Socket 370  
Random Access Memory (RAM)  
Total system RAM — minimum of 64 MB of SDRAM installed in one of  
two industry-standard SO-DIMM sockets on system board.  
Total system memory — support for up to 512 MB of high-speed  
SDRAM in two memory module sockets on system board  
SO-DIMM speed must match processor bus speed (100 MHz)  
Memory module type — gold-plated, non-parity, SDRAM modules  
Expansion — supports 64-MB, 128-MB, and 256-MB non-ECC  
SO-DIMM modules  
Cache Memory  
pipelined 32-bit addressing  
64-bit data  
Read Only Memory (ROM)  
Flash ROM — 4 Mbit  
Calendar Clock  
Year/month/day/hour/minute/second/.01 second; maintained by battery  
Battery type — Lithium coin cell  
B-2 System Specifications  
Input/Output (I/O) Features  
Industry-standard interfaces integrated on system board:  
Universal Serial Bus (USB) — two USB ports support two USB  
peripherals directly to the system. With appropriate connector, the  
system supports up to 127 daisy-chained devices. Supports  
12 megabits (Mbs) per second.  
Parallel — bi-directional, ECP/EPP support; one 25-pin connector  
Serial — one high-speed RS-232C port using a 16550 UART,  
supports transfer rates up to 115.2 KB per second; one 9-pin connector  
Keyboard — PS/2-compatible, 6-pin connector (mini DIN)  
Mouse — PS/2-compatible, 6-pin connector (mini DIN)  
Microphone In — supports a microphone or other audio input device  
for recording audio information in data files or broadcasting audio  
Line In — supports input from an external audio device  
Headphone — supports external headphone set  
IDE  
— support for Ultra DMA/66 IDE hard drive and a CD-ROM drive  
— support for PIO mode 3 and mode 4  
Diskette drive — supports 1.44-MB diskette drive; 34-pin connector  
PCMCIA CardBus support for two PC card slots (Type II and Type III  
PC cards)  
RJ-45 LAN connector.  
Video Memory  
Standard video memory — shared with system memory. Memory  
allocation controlled by Dynamic Video Memory Technology (DVMT).  
System Specifications B-3  
Sound Controller  
All systems come with audio integrated on the system board. The audio is  
based on the Intel 82801AB (ICHO) chip and Yamaha YMF752 chip.  
Features include:  
Compatible with Sound Blaster Pro, Sound Blaster2.0, MPU-401,  
and Microsoft® Windows Sound Systemfor PC sound applications  
High quality SoundScape Wave Table Music Synthesizer  
Plug and Play PCI compatibility  
Stereo jacks — microphone in and line out  
ACPI compliant.  
Network Board  
The system comes with a network daughter board installed on the system  
board. Features include:  
Intel 82559 chip  
10Base-T/100Base-TX with Wake On LAN and AOL2 support.  
Graphics Controller  
Systems come with the AGP graphics controller chip integrated on the  
Intel i810 chipset. Features include:  
230 MHz RAMDAC  
Video memory shared with main memory through DVM Technology  
Integrated Hardware Motion Compensation  
2D/3D graphics  
GMCH with DDM/DDM+.  
B-4 System Specifications  
System Peripherals  
The following sections give the specifications for system peripherals.  
LCD Panel  
Systems come with a 15-inch, high-resolution active matrix twisted  
nematic (TN) TFT Super Video Graphics Array (SVGA) color display.  
Features of the LCD panel include:  
Brightness Adjustments  
— Increase brightness button (four levels of adjustment)  
— Decrease brightness button (four levels of adjustment)  
— Defaults to maximum brightness on power off or unplugging  
system from the power outlet  
Maximum Viewing Angles  
— Horizontal: 60 degrees from center to right or left side of LCD  
panel  
— Vertical: 40 degrees from center of panel and upwards, 50 degrees  
from center of LCD panel and downwards  
contrast ratio: 200:1 at a 0 degree from normal angle at center  
luminance/brightness: 200 candlepower per square meter  
luminance control: 20% ~ 100%  
pixel pitch: 0.297 mm (horizontal) x 0.297 mm (vertical).  
The LCD panel supports the following resolutions:  
320 x 200 (256/High color), 60-Hz vertical frequency  
320 x 240 (256/High color), 60-Hz vertical frequency  
640 x 400 (256/High color), 60-Hz vertical frequency  
640 x 480 (256/High color/True color), 60-Hz vertical frequency  
800 x 600 (256/High color/True color), 60-Hz vertical frequency  
1024 x 768 (256/High color/True color), 60-Hz vertical frequency.  
System Specifications B-5  
External Monitor  
The following resolutions are supported on an optional external monitor:  
320 x 200 (256/High color), vertical frequency depends on software  
320 x 240 (256/High color), vertical frequency depends on software  
640 x 400 (256/High color), vertical frequency depends on software  
640 x 480 (256/High color/True color), 60-/75-/85-Hz vertical  
frequency  
800 x 600 (256/High color/True color), 60-/75-/85-Hz vertical  
frequency  
1024 x 768 (256/High color/True color), 60-/75-/85-Hz vertical  
frequency  
1280 x 1024 (256/High color/True color), 60-/75-Hz vertical  
frequency  
1600 x 1200 (256), 60-/75-Hz vertical frequency  
Keyboard  
Systems come with a PS/2-compatible keyboard.  
Function keys  
Cursor control keys  
Numeric keypad  
Windows keys  
Typewriter keys  
Mouse  
Systems come with a PS/2-compatible mouse.  
B-6 System Specifications  
Diskette Drive  
Systems come with a Mobile Diskette Drive, 3 1/2-inch, 1.44 MB  
Capacity  
— High density mode:  
Unformatted:  
2.00/1.00 MB  
Formatted:  
1440 KB (512B 18 Sec)  
720 KB (256B 18 Sec)  
— Normal density mode:  
Unformatted:  
Formatted:  
1.00/0.50 MB  
640 KB (256B 16 Sec)  
20 KB (128B 16 Sec)  
Data transfer rate  
— High density mode: 500/250 Kbit/sec  
— Normal density mode: 250/125 Kbit/sec  
Hard Drive  
Systems come with a Mobile 6.0-GB or a Mobile 12.0-GB EIDE Ultra  
DMA/66 hard drive.  
Total capacity (formatted) — 6.01 GB or 12.07 GB  
Sector size — 512 bytes  
Number of discs — 1 (6 GB) or 2 (12 GB)  
Number of heads — 2 (6 GB) or 4 (12 GB)  
Rotational speed — 4200 rpm  
Seek time (average) — 12 ms  
Ambient temperature — operating 5°C to 55°C, non-operating -40°C  
to 65°C  
System Specifications B-7  
CD-ROM Drive  
Systems come with a Mobile ATAPI 24X MAX Slim CD-ROM drive.  
Disc rotation speed — 5136 rpm  
Data transfer rate (sustained) — 1548 KB/second to 3600 KB/second  
Data transfer rate (burst) — 16.7 MB/second (PIO mode 4/multiword  
DMA mode 2)  
Random access time — 130 msec (typical)  
Data buffer — 512 KB  
Ambient temperature — operating 5 to 51.7° C, non-operating -20°C  
to 60°C  
Power requirements — +5Vdc +/-5%, 20mA typical (standby mode)  
Use of CD-ROM drive controls, adjustments, or  
the performance of procedures other than those specified in this document  
may result in hazardous radiation exposure.  
PC Card Slots  
Systems come with two CardBus card slots that support:  
Two Type II PC cards or one Type III PC card  
32-bit CardBus and 16-bit PC card technology.  
Speakers  
Systems come with two Pioneer 1-watt speakers integrated in the base of  
the LCD panel. Features include:  
16-bit stereo, 48 KHz  
Sound Blaster compatible.  
B-8 System Specifications  
Dimensions  
System  
Base chassis — 10.75 inches (274.1mm) wide x 7.5 inches (192mm) deep  
x 2 inches (50.8mm) high  
Total height (with LCD panel) — 14.6 inches (375mm)  
Weight — approximately 12 lb.  
Keyboard  
Height — 1.6 in. (40.6 mm)  
Width — 19.0 in. (482.6 mm)  
Depth — 8.4 in. (213.3 mm)  
Weight — 3.5 to 4 lb.  
Power  
AC Adapter with built-in power converter and detachable AC power cord  
AC power input — 100 - 240 Volt, 50-60 Hz, 1.4 amps  
DC power output — 19 Vdc, 4.74 amps, 90 watts  
Power management — full-power reduction  
Operating Environment  
Temperature — 32° F to 95° F (0° C to 35° C)  
Relative humidity — 8% to 80%  
System Specifications B-9  
Compliance  
Domestic:  
FCC CFR 47 Part 15, Subpart B  
UL 1950 3rd edition  
Canadian:  
C-UL C22.2 No.950-95  
ICES-003 Issue 2, Revision 1  
Year 2000:  
YMARK 2000  
NEC Y2KTEST.EXE  
WHQL  
DMI  
DMI 2.0 Self Certification Test Suite  
All systems are Energy Star Compliant  
Energy Star  
B-10 System Specifications  
Index  
Checking system memory, 4-8  
Cleaning  
A
keyboard, 2-6  
LCD panel, 2-6  
mouse, 5-7  
AC power adapter, 1-9  
Acrobat reader, 1-15  
AGP graphics, 1-13  
Application and Driver CD, 3-28  
Audio, 1-13  
system exterior, 2-6  
CMOS battery, 3-4  
Compliance  
PC99, 1-13  
Configuration  
Audio connectors  
headphone jack, 1-7  
line in jack, 1-7  
BIOS Setup Utility, 3-4  
FLASH utility, 3-27  
tools and utilities, 3-2  
Connectors  
microphone in jack, 1-7  
B
Battery  
AC power adapter, 1-9  
headphone jack, 1-7  
keyboard port, 1-10  
LAN, 2-2  
mouse port, 1-10  
network, 2-2  
printer port, 1-10  
serial port, 1-10  
USB ports, 1-9  
CMOS, 3-4  
problems, 5-3  
BIOS  
Advanced Menu, 3-12  
Boot Menu, 3-22  
Exit Menu, 3-24  
FLASH ROM, 1-13  
Main Menu, 3-7  
Power Menu, 3-20  
Security Menu, 3-17  
Setup Utility, 3-4  
updates, 3-27  
Controls and lamps  
hard drive lamp, 1-4  
power/sleep button, 1-4  
power/sleep lamps, 1-4  
Cooling fan, 1-8  
Booting problems, 5-3, 5-4  
Browsers  
Microsoft Internet Explorer, 1-14  
D
Date  
C
incorrect, 5-3  
DC power connector, 1-9  
Dimensions  
keyboard, B-9  
system, B-9  
DIMMs  
CD-ROM drive  
controls, 1-6  
problems, 5-6  
Chair, adjusting, A-4, A-11  
Chassis  
features, 1-12  
installing, 4-8  
removing, 4-11  
Index-1  
Disk error problems, 5-2, 5-4  
Diskette  
FLASH diskette, 3-27  
FTP site  
FLASH, 3-27  
entering, 6-3  
Diskette drive  
description, 1-5  
problems, 5-4  
Display modes, 1-5, B-5, B-6  
Documentation, online  
NEC INFO Center, 1-15  
Drives  
H
Hard drive, 1-6  
security, 1-16  
security, using, 3-24  
spin down, 2-6  
Hardware, features, 1-13  
Headphone  
CD-ROM, 1-6  
diskette, 1-5  
jack, 1-7  
hard, 1-6  
volume control, 1-8  
Healthy work environment, A-2  
Help, 6-2  
DVMT, 1-12, 1-13  
Dynamic Video Memory  
Technology, 1-12  
I
E
INFO Center, 3-29  
Email/fax service, 6-3  
Ergonomics  
Intel processor serial number control  
utility, 3-34  
chair adjustments, A-4, A-11  
checking you, A-12  
J
keyboard adjustments, A-6, A-12  
monitor adjustments, A-8, A-12  
mouse adjustments, A-6, A-12  
workspace setup, A-3  
Expansion devices  
Jumper  
password clear, 1-12  
settings, 3-33  
K
adding, 4-2  
Keyboard  
adding memory, 4-6  
adding monitor, 4-12  
adding PC cards, 4-4  
adding printer, 4-12  
adding serial devices, 4-12  
adding USB devices, 4-3  
safety precautions, 4-2  
Exterior, cleaning, 2-6  
External monitor, 1-10  
adjusting, A-6, A-12  
cleaning, 2-6  
port, 1-10  
problems, 5-5  
setup, 2-2  
L
Lamps and controls  
hard drive lamp, 1-4  
power/sleep lamps, 1-4  
LAN, 1-11  
LAN connector, 2-2  
LANDesk Client Manager  
software, 1-15  
F
Fan, 1-8  
Features  
LCD panel, 1-12  
software, 1-14  
Index-2  
LCD panel  
setup, 2-2  
Moving  
preparations, 2-7  
brightness buttons, 1-5  
cleaning, 2-6  
features, 1-12  
problems, 5-5  
N
LCD/VGA monitor  
simultaneous viewing, 1-5  
Local area network, 1-11  
NEC Application and Driver CD,  
1-14, 1-15, 3-28  
NEC INFO Center  
modules, 1-15  
M
online, 3-29  
Memory  
uninstalling, 3-30  
NEC OS Restore CD, 1-14, 3-31  
NECC  
checking, 4-8  
sockets, 1-12  
SO-DIMMs, 4-6  
system, 1-12, 1-13, 4-7  
total system, 4-7  
upgrading, 4-6  
video, 1-12, 1-13, 4-7  
Menu  
email/fax service, 6-3  
FTP site, 6-3  
technical support services, 6-4  
Website, 6-2  
Network setup, 2-2  
Advanced, 3-5, 3-12  
Boot, 3-6, 3-22  
Exit, 3-6, 3-24  
Main, 3-5, 3-7  
Main setup, 3-4  
Power, 3-5, 3-20  
Security, 3-5, 3-17  
Microdesktop chassis  
features, 1-12  
Microsoft Internet Explorer browser,  
1-14  
Microsoft operating system, 1-14  
Modules  
O
Online documentation  
NEC INFO Center, 1-15, 3-30  
Operating environment, B-9  
OS Restore CD, 3-31  
P
Password  
clear jumper, 1-12  
clearing, 3-33  
problems, 5-4  
types, 1-15  
PC card  
memory, 1-12  
Monitor  
inserting, 4-4  
removing, 4-6  
slots, 1-8  
adding, 4-12  
adjusting, A-8, A-12  
supported resolutions, B-6  
VGA connector, 1-10  
Mouse  
PC99 compliance, 1-13  
Performance problems, 5-3  
Power  
management, 1-13  
problems, 5-2  
setup, 2-2  
adjusting, A-6, A-12  
cleaning, 5-7  
port, 1-10  
sleep mode, 2-4  
problems, 5-5  
Index-3  
Power supply  
Service  
direct assistance, 6-4  
email/fax, 6-3  
Settings  
system board jumper, 3-33  
Setup  
90 watt, 1-12  
specifications, B-9  
Printer  
adding, 4-12  
Printer port, 1-10  
Problems  
keyboard, 2-2  
mouse, 2-2  
network, 2-2  
booting, 5-3, 5-4  
CD-ROM drive, 5-6  
common, 5-2  
power, 2-2  
date, incorrect, 5-3  
disk error, 5-2, 5-4  
diskette drive, 5-4  
keyboard/mouse, 5-5  
LCD panel, 5-5  
password, 5-4  
Setup Utility  
BIOS, 3-4  
legend bar, 3-6  
Main Menu, 3-4  
startup, 3-4  
using, 3-5  
performance, 5-3  
Shipping, 2-7  
power, 5-2  
solutions, 5-2  
speakers, 5-7  
preparations, 2-7  
safety precautions, 2-7  
Shutdown  
system, 5-2  
power off, 2-3  
Windows NT, 2-4  
Simultaneous display, 1-10  
Sleep mode  
power saving, 2-4  
Sockets  
time, incorrect, 5-3  
Processor, 1-13  
Processor serial number control  
utility, 3-34  
memory, 1-12  
SO-DIMMs  
R
Resolutions  
installing, 4-8  
LCD panel display, B-5  
removing, 4-11  
upgrading, 4-6  
Software  
S
Safety precautions, 4-2  
Security  
Acrobat Reader, 1-15  
features, 1-14  
features, 1-15  
hard drive, 1-16  
hard drive, using, 3-24  
password, 1-15  
Windows, 1-16  
Serial devices  
adding, 4-12  
Internet Explorer, 1-14  
LANDesk, 1-15  
NEC INFO Center, 1-15  
Norton AntiVirus, 1-14  
operating system, 1-14  
Speakers  
location of, 1-6  
problems, 5-7  
Serial port, 1-10  
volume control, 1-6  
Index-4  
Specifications  
System overview, 1-13  
System problems, 5-2  
cache memory, B-2  
calendar clock, B-2  
CD-ROM drive, B-8  
compliance, B-10  
diskette drive, B-7  
flash ROM, B-2  
graphics controller, B-4  
hard drive, B-7  
T
Technical support services, 6-4  
Temperatures  
operating, 2-5  
Time  
incorrect, 5-3  
Troubleshooting  
battery, 5-3  
I/O, B-3  
keyboard, B-9  
LCD panel, B-5  
LCD panel resolutions, B-5  
network board, B-4  
operating environment, B-9  
PC card slots, B-8  
PC cards, B-8  
power, B-9  
processor, B-2  
sound controller, B-4  
speakers, B-8  
booting, 5-3, 5-4  
CD-ROM drive, 5-6  
common problems, 5-2  
date, incorrect, 5-3  
disk error, 5-2, 5-4  
diskette drive, 5-4  
keyboard/mouse, 5-5  
LCD panel, 5-5  
password, 5-4  
performance problems, 5-3  
system board, B-2  
system dimensions, B-9  
system memory, B-2  
system peripherals, B-5  
video memory, B-3  
Spin down  
power, 5-2  
solutions, 5-2  
speakers, 5-7  
system problems, 5-2  
time, incorrect, 5-3  
hard drive, 2-6  
Surge suppressor, connecting, 2-5  
System care  
U
Uninstalling, NEC INFO Center,  
3-30  
cleaning, 2-6  
Universal serial bus, 1-9  
Upgrading  
maintaining condition, 2-6  
protecting system, 2-5  
System features  
bottom, 1-11  
BIOS, 3-27  
SO-DIMMs, 4-6  
USB devices  
adding, 4-3  
front, 1-2  
hardware, 1-13  
LAN connector, 1-11  
left side, 1-6  
rear, 1-8  
ports, 1-9  
Utility  
BIOS Setup, 3-4  
configuration, 3-2  
security, 1-15  
System memory  
checking, 4-8  
Index-5  
V
VGA monitor connector, 1-10  
VGA monitor/LCD panel  
simultaneous viewing, 1-5  
Video memory, 1-12, 4-7  
Virus scan  
software, 1-14  
Volume control, 1-8  
W
Website  
NECC, 6-2  
Windows  
security, 1-16  
Windows sound software, 1-8  
Index-6  
Regulatory Statements  
The following regulatory statements include the Federal Communications  
Commission (FCC) Radio Frequency Interference Statement, compliance  
statements for Canada and Europe, battery disposal and replacement  
information, and the Declaration of Conformity.  
FCC Statement for United States Only  
Changes or modifications to this unit not  
expressly approved by the party responsible for compliance could void  
the user’s authority to operate the equipment.  
Note This equipment has been tested and found to comply with the  
limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.  
These limits are designed to provide reasonable protection against  
harmful interference in a residential installation. This equipment  
generates, uses and can radiate radio frequency energy and, if not installed  
and used in accordance with the instructions, may cause harmful  
interference to radio communications.  
However, there is no guarantee that interference will not occur in a  
particular installation. If this equipment does cause harmful interference  
to radio or television reception, which can be determined by turning the  
equipment off and on, the user is encouraged to try to correct the  
interference by one or more of the following measures.  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment to an outlet on a circuit different from the one  
to which the receiver is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
Regulatory Statements  
1
Canadian Department of Communications Compliance  
Statement  
This Class B digital apparatus meets all requirements of the Canadian  
Interference-Causing Equipment Regulations (pursuant to ICES-003  
Issue 2, Revision 1).  
Avis de conformité aux normes du ministere des  
communications du Canada  
Cet equipment numérique de la Classe B respecte toutes les exigences du  
Reglement sur le matérial brouillage du Canada (en conformité avec  
ICES-003 Emission 2, Révision 1).  
European Community Directive Conformance Statement  
This product is in conformity with the protection requirements of EC  
Council Directive 89/336/EEC on the approximation of laws of the  
Member States relating to electro-magnetic compatibility. This product  
satisfied the Class B limits of EN55022.  
Battery Replacement  
A lithium battery maintains system configuration information. In the  
event that the battery fails to maintain system configuration information,  
NECC recommends that the battery be replaced. For battery replacement  
information, call the NECC Technical Support Center (see Chapter 6 for  
Technical Support Center information).  
There is a danger of explosion if the battery is  
incorrectly replaced. Replace only with the same or equivalent type  
recommended by the manufacturer. Discard used batteries according to  
the manufacturer’s instructions.  
Il y a danger d’explosion s’il y a  
replacement incorrect de la batterie. Remplacer uniquement avec une  
batterie du même type ou d’un type recommandé par le constructeur.  
Mettre au rébut les batteries usagées conformément aux instructions du  
fabricant.  
2
Regulatory Statements  
Battery Disposal  
The CMOS battery is made of lithium. Contact your local waste  
management officials for other information regarding the environmentally  
sound collection, recycling, and disposal of the batteries.  
Mini-PCI FCC Registration Numbers  
If your system has a built-in mini-PCI modem, the FCC registration  
number of your system is H8NTAI-34309-ME-E REN 0.4. If your system  
has a built-in mini-PCI modem/LAN, the FCC registration number of  
your system is 2U6MLA-34036-M5-E REN 0.5A.  
Regulatory Statements  
3
NEC Com p ute rs Inc .  
DECLARATION OF CONFORMITY  
We , the Re sp onsib le Pa rty  
NEC Co mp ute rs Inc .  
15 Busine ss Pa rk Wa y  
Sa c ra m e nto , CA 95828  
d e c la re tha t the p rod uc t  
NEC Powe rMa te 2000  
is in c o mp lia nc e with FCC CFR47 p a rt 15 for Cla ss B  
d ig ita l d e vic e s.  

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